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Computer Shuts down when it reaches windows logo and safe mode

Q: Computer Shuts down when it reaches windows logo and safe mode

hi everyone i got this prob im trying to solve. When i start the computer it runs good then when i reaches the windows logo the computer shuts right down. I tried to go in safe mode but when it starts to load the drivers info the computer shuts down and that's the farest i can get.

I tried these:
Reseat the memory
Clean the heat sink fan
reseat the heat sink
Cant even get to safe mode to scan for virus
And none of these worked it still shuts down any suggestions anyone thank you

RELEVANCY SCORE 200
Preferred Solution: Computer Shuts down when it reaches windows logo and safe mode

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Computer Shuts down when it reaches windows logo and safe mode

Brand and model? Operating system? Age of the computer, hard drive, etc.
Will it run in Safe Mode?
Will it run long enough to run MemTest86 for four passes or more.

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RELEVANCY SCORE 84

I'm having a strange issue. When I boot into safe mode, both through normal means (f8) and through forced shutdowns (holding power button), I'm unable to get it. I get to the login page, but the computer then just shuts down. Sometimes I'm able to enter password, sometimes no. The screen just goes black and then I see it booting up again.

I've tried windows startup repair, I've tried sfc /scannow and I've tried chkdsk, all say there are no issues with the drives. Any ideas?

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RELEVANCY SCORE 83.2

This Windows XP computer shuts down when running Malwarebytes in Safe Mode. This is my problem, this is my concern.A brief history:A few weeks back I mounted an old HD from back around 2003, on it a lil something nasty was laying in wait.---4/14/2012 1:08:29 AMmbam-log-2012-04-14 (01-08-29).txtFiles Detected: 2C:\Documents and Settings\mgk\Desktop\utility\CS3 Master\KG\Keygen.EXE(Trojan.Downloader) -> Quarantined and deleted successfully.C:\Documents and Settings\mgk\x.exe (Trojan.KillAV) -> Quarantined anddeleted successfully.---Which put me in the habit of booting up in Safe Mode every so often and running Malwarebytes. All had been well ever since.Then, on 4.25.12 I happened to be at the computer when Microsoft Security Essentials was running it's daily scheduled full scan, caught it alerting me to:---Exploit:JS/Blacole.EYItems: containerfile:C:\Documents and Settings\mgk\Local Settings\ApplicationData\Mozilla\Firefox\Profiles\3vxp40ra.default\Cache\B\52\DD4E7d01file:C:\Documents and Settings\mgk\Local Settings\ApplicationData\Mozilla\Firefox\Profiles\3vxp40ra.default\Cache\B\52\DD4E7d01->(GZip)->(SCRIPT0000)---which was quarantined and removed.Now that my ears were perked, I checked the Microsoft Security Essentials logs, I found that on 4.21.12---Exploit:JS/Pdfjsc.AH Items: containerfil... Read more

A:Windows XP computer shuts down when running Malwarebytes in Safe Mode

Reviewing my own post here, I noticed Security Check telling me I have an outdated version of Java running, which is untrue.---Verified Java VersionCongratulations!You have the recommended Java installed (Version 6 Update 31).---as told to me by http://www.java.com/en/download/installed.jsp?jre_version=1.6.0_31&vendor=Sun+Microsystems+Inc.&os=Windows+XP&os_version=5.1And I even used JavaRa to uninstall all antiquated Java files remaining on my HD.Just thought I'd add that, for the record.

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RELEVANCY SCORE 79.6

Hi, All of a sudden a day before, my computer froze and when restarted it started exhibiting horrendous symptoms-1. windows logo appear,then2. blank screen and no cursor login etc nothing display just sits thereAfter that, I tried to do startup repair but failed.Coming over to Safe Mode it is working fine.I also tried bunch of repairs from there still nothingused the clean boot from msconfig to see if any software causing issue or conflicts and did a system restore, still nothing.checked device manager and there is no exclamation point either that may depict hardware failure.My recent activity-installed "Advanced System care 9" 2 days back but have now removed using safe mode.1 more point it has been a month since my primary HDD is showing SMART error.but if safe mode is working can't we get normal mode backup and running.Please help me out of this conundrum, Any help would be sincerely appreciated.possible options I have in my mind-1.get new HDD and reinstall os2.format existing HDD and install fresh copy but doubt if this issue might returnreadily looking out for other options and would prefer rectifying old one first so that I can avoid a long tedious process of reinstalling everything from scratch.Sincere thanks to any responses.

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RELEVANCY SCORE 79.6

Hi, today I decided to restart my PC but it got stuck at the "logging off" screen, so I just held down power button to turn it off.
When I tried turning it back on, it got stuck at the windows logo. Safe-mode won't work, nor will system recovery.Note: I had not made any hardware changes in the past 3 years. I also don't think I have made any big software changes in the past couple of weeks.
 
________________________________
What I was doing before I decided to reboot:
I was reinstalling different versions of firefox because I was having flash issues (FF and Flash arent very compatible on some of the newer FF versions)
 
So I installed 30.0 and it asked me reboot to finish the installation and here I am. I don't think it's related, might be just a coincidence.
_______________________________
Full details of what is happening:
Normal boot-up freezes at the windows7 logo. The animation freezes too. PC does not auto re-boot.
Safe-mode gets stuck while loading components. Notably at storport.sys (not sure if I spelt that right) PC does not auto re-boot.
System recovery freezes after a while during the © Mircosoft Corporation screen with green loading bar. PC does not auto re-boot.
The little light that flickers when the PC is doing something is not lighting up during the loading screens. It flickers for the first couple of seconds and then just stops (or very faintly flicks every 3-4 secs) The loading screen animation then freezes after ~10-15 seconds.
Information ... Read more

A:PC/Safe-mode/recovery mode won't boot (stuck at windows logo)

Sorry to double post...
 
Tried reseating the RAM, no luck...
 
Tried booting recovery mode from a rescue disk I made a couple years ago, same result...
Picture:
http://imgur.com/qw4Sdml
 
Freezes right there after 15~20 seconds...

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RELEVANCY SCORE 79.2

Hello, earlier my computer started running very slow while browsing. I open taskman. and see some longer number and another name I didnt recognize. I closed them out, I meant to run malwarebytes but got a call then went to store. I got back and saw a blue screen.... I rebooted and now computer keeps rebooting at Win logo even in safe mode, it reboots at win logo, everything I click (safe mode, last known good, normal startup) it reboots. I think its a virus because it started running slow beforr the reboots and all kinds of unknown stuff wad in taskman, I need help asap, thanks. Typing this from cellphone.

A:Computer reboots at Win logo even in safe mode.

Please sit tight and be patient.

I have requested that an experienced helper who specialises in malware-related un-bootable computers respond to your topic.

Thank you.

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RELEVANCY SCORE 78.4

Hello, earlier my computer started running very slow while browsing. I open taskman. and see some longer number and another name I didnt recognize. I closed them out, I meant to run malwarebytes but got a call then went to store. I got back and saw a blue screen.... I rebooted and now computer keeps rebooting at Win logo even in safe mode, it reboots at win logo, everything I click (safe mode, last known good, normal startup) it reboots. I think its a virus because it started running slow befor the reboots and all kinds of unknown stuff wad in taskman, I need help asap, thanks. Typing this from cellphone.
 

A:Computer reboots @win logo even in safe mode, otlpestd log

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RELEVANCY SCORE 76.8

I'm pretty sure i have some virus that norton's isn't detecting cause whenever I try to scan in safe mode, my laptop shuts off for no reason.
Ad-aware isn't helping either.

A:my computer shuts off in safe mode

Hello and welcome to TSF.

HijackThis is no longer the preferred initial scanning tool in this forum.

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:




Having problems with spyware and pop-ups? First Steps




link at the top of each page.

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

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RELEVANCY SCORE 76.8

about two weeks ago my computer started shutting down every hour or so after my son began using the modem to hook his xbox to the internet. The computer would be unhooked from the modem and the xbox hooked up then when I needed the internet we'd unhook the xbox and reconnect the computer and reboot the modem so I could connect. At first it was about an hour before it would shut down but the time got shorter and shorter. Now I can only start the computer in safe mode. When I try a normal start up it shuts down before I can put the password in to log on to windows. The modem is a motorola SB5101 cable modem. The computer operating system is XP Home version 2002 service pack 3. Already cleaned all the dust from inside the case, fans are running, went through the event logs, and corrected the time and date to current. It runs fine in safe mode and safe mode with internet. But when I try a normal start it still shuts down.
 

A:Computer shuts down except in safe mode

Can you perform a clean XP re-install?
 

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RELEVANCY SCORE 76.4

I have a Fujitsu P4 runing XP home.

Starting today it wil not boot up. It runs through the BIOS messges and shows the Windows log but then shuts down and tries to restart (failing again).

I can't even get it to start in Safe mode or using last know good configuration.

Any suggestions?

Thanks

Gav

A:XP startup reaches Windows Logo then reboots

Try doing a Repair Install. If that fails, boot off of the XP CD and get to the Repair console. type chkdsk /f/r The Check Disk utility will try to repair the drive.

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RELEVANCY SCORE 76.4

Hi there to who ever may be reading.

First of all thanks for taking a look at my issue, the problem as follows :

It shuts down (ie turns off, need to manually press the power button to boot up again) when getting to windows xp desktop.

what i have tried so far:
complete reformat windows xp home

complete reformat windows xp pro

taken the battery out of the motherboard for 30 secs then putting it back in(sometimes this works and it did for a while inabling me to install some softwarelike mobo drivers then after
reboot the problem persisted)

Following that i have tried different batterys and no battery at all each not solving the issue

started in safe mode and installed service pack 3

cleaned processor and heat sink

tried different psu

tried different hard drive (with fresh install)

I originally thought it would be a power issue but i have left it on overnight in safe mode as a test and it never shut down. It only seems to shut down in normal mode! i thought it might be a software issue but i have reinstalled it with different discs and different versions.

I dont think it is a hardware issue as it doesnt turn off when in safe mode, but then i dont think its a software issue because of the multiple clean installs that i have done. So i really dont know.

Please, sombody put me out of my misery. . . . What is wrong with my computer!

A:Help Please : Windows shuts down in normal mode, but works in safe mode.

Post all hardware specs, including power supply wattage and brand.

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RELEVANCY SCORE 76

Hello everyone,

I am having issues after playing Diablo 3 last night. When I was exiting the game my screen froze up and I couldn't press any keys and I was currently in vent where I heard one of the guys voice on repeat for 10 minutes straight so I decided to do a hard reset. After the first restart the windows logo would pop up and begin loading. Then my BSOD happen at that moment. I tried restarting in safe mode as well to no avail getting the same BSOD. I also decided to switch off my disk drives one by one but the same BSOD happens as soon as the windows logo appears for several seconds. I also switched my RAM around thinking it was a faulty RAM slot or stick but same results. This is the BSOD that flashes before my computer restarts:

STOP: c000021a {Fatal System Error}
the verification of a KnownDLL failed. System process terminated unexpectedly with a status of 0xc0000428 (0x008246d0 0x00000000). The system has been shut down.

I'm really not sure how to go about solving the underlying issues and any suggestions would be great. Thanks for reading! And let me know if there any questions you might have.

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RELEVANCY SCORE 76

Hello everyone,

I am having issues after playing Diablo 3 last night. When I was exiting the game my screen froze up and I couldn't press any keys and I was currently in vent where I heard one of the guys voice on repeat for 10 minutes straight so I decided to do a hard reset. After the first restart the windows logo would pop up and begin loading. Then my BSOD happen at that moment. I tried restarting in safe mode as well to no avail getting the same BSOD. I also decided to switch off my disk drives one by one but the same BSOD happens as soon as the windows logo appears for several seconds. I also switched my RAM around thinking it was a faulty RAM slot or stick but same results. This is the BSOD that flashes before my computer restarts:

STOP: c000021a {Fatal System Error}
the verification of a KnownDLL failed. System process terminated unexpectedly with a status of 0xc0000428 (0x008246d0 0x00000000). The system has been shut down.

I'm really not sure how to go about solving the underlying issues and any suggestions would be great. Thanks for reading! And let me know if there any questions you might have.

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RELEVANCY SCORE 76

Hi my computer has been attacked by a virus. When I restarted and tried to run an anti virus program it kind flashed and froze. There were a few moments where I could do things but generally it was just freezing so I logged and tried again.After I logged in again I set up msconfig to safe mode and it restarted in safe mode. The thing is 10 or so seconds after login into safe mode my laptop would log off and shut down. I can not boot into normal mode anymore and just just goes into safe mode. Quite worried. I've tried booting from a recovery disc but it's not working ( or I'm not doing it properly) I used CD and usb with Kaspersky. My computer is a Dell Cpd studio 1647. Please help. I would so appreciate it. Thank youEdit: Moved topic from Windows 7 to the more appropriate forum. ~ Animal

A:Virus shuts my computer down even in safe mode

Hello!
First of all i think you posted this in wrong subforum but lets not mind that..
Have you tried downloading HitmanPro ( http://www.bleepingcomputer.com/download/hitmanpro/ )?
If not i think that could fix your problem, just read all instructions on using it.
 

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RELEVANCY SCORE 76

Greetings, Having a really hard time trying to figure out what is going on with a couple machines. I will list the reports from this machine and details on what is happening. Any help is VERY appreciated!A little background:Specs: Windows XP ProfessionalPrescott 800 ASRock Mother boardNvidia G-Force 7600 GT Graphics cardMaxtor 80Gig Hard DrivePentium 4 /3.2gSound Blaster 5.1 sound cardP4-450 watt power supply2gig Ram I did test out all the hardware and made sure everything is working properly. Nothing is running hot or above temperatures, ran a "Reimage" report to analyze hardware as well, and other than the fact its low on space (80gig Hard drive with 25 gig's of space)evrything checks out. Computer is clean, heat paste/heat sink is perfect, and everything is seated properly. The reason I think this might be virus related or bios related is this problem has occured now on two machines that are networked and share a internet connection. It started on our first machine as a simple mouse/keyboard freeze. Each time had to hard restart. It got more frequent, till it would do shut downs randomly. Now it is occuring on this machine which is what I am posting about. (both have occured within the same month time frame) It has started also doing freezes. First with the mouse/keyboard, then random shut downs, to the point it is at now and not even running for a couple mins in regular boot up. I am ONLY able to get into safe mode with networking. Which it seems to run ... Read more

A:Computer freezes and shuts down, but NOT in safe mode

Hi Kyron and KeiraWelcome to Bleeping Computer.I'm maranatha and I will be handling your log to help you get cleaned up. Please do this in normal boot mode.Download ComboFix from Here Before saving it rename it to Mobofix.com then download it to your Desktop.Please run it this way.It's best to disable realtime protection applications as they sometimes interfere with the tool. Check this link for any applicable programs you may have.Close all open programs and windowsDouble click Mobofix.com and follow the prompts.Vista users right click Mobofix.com and select Run As Administrator.When finished, it shall produce a log for you. Post the Combofix logNote: Do not mouseclick combofix's window while its running. That may cause it to stallIf you are prompted to install the Recovery Console, Please do so.Thanksmaranatha

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RELEVANCY SCORE 76

When ever im running any spyware adware or spybot scans in safe mode it will always shut down the computer after about 2 minutes into the scan Any ideas what this might be??

I have a HP dv9000 running windows XP

A:Computer Automatically Shuts Down In Safe Mode...

Is it every program you run, or one program in particular?

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RELEVANCY SCORE 76

Problem: I can't get into safe mode to run Smitfraudfix.exe because my computer shuts down by itself.

So I have or had Anti-vermins on my computer (malware right?). Every where i read told me to download Smitfraudfix.exe, boot up in Safe-mode and run it. Here is my problem. I boot up in Safe mode, pick the user i want, then when it asks me if i want to proceed in safe mode I say yes and soon after (seconds) the computer turns off before i get a chance to run Smitfraud. After this, I start the computer over and over again and it won't proceed into windows because it turns off by itself right after the Windows xp logo picture shows. After i let it sit for a while (10-20 minutes) i try again and it boots up fine.

I have a Toshiba Satellite with a 3.1 GHZ pentium 4 and i know these things tend to overheat; however, this problem will happen even when I turn it on after sitting over night. Provided i Try to boot up in Safe-mode. Help if you can and i will appreciate it.

Thanks
-Dale

P.S. I also have winXP pro

A:Computer Shuts Down When Booting Up In Safe-mode

I was going to suggest a hard drive extraction and putting it as a slave in a friends computer to scan, But, I jsut realized that your computer is in fact a laptop so, Bad idea

Can you enter normal mode of windows without issues, Or does it reboot itself too? If so have you tried to run various scans in it, and did they find anything?

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RELEVANCY SCORE 75.2

Hi,

I recently repurchased a computer off my brother who I sold to a while ago. I have the HDD from back then and simply swapped his HDD for mine. However, the computer simply loads up to the windows logo and then BSOD, and I can't pause the screen or get a good look at the error. Even in safe mode the same thing happens. I've repairing my PC with the windows 7 CD and sfc check using CMD but nothing works.

The only thing I can think of is the video card was upgraded and the drivers are messing up. However i have no idea how to install them as when i download them, they are in .exe format and you cant install drivers that are in exe format. When i plug my brothers HDD in it loads perfectly.

if anyone could please shine some light on this issue itd be much appreciated. thanks!

A:BSOD then restart after windows logo - cant use safe mode either

I would suggest reinstalling Windows onto the [new] HDD.

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RELEVANCY SCORE 75.2

Background: Have had a few failed boots recently, but ignored these as XP would boot up fine after pressing reset. Had a power failure (OK, OK, I switched it off at the wall by mistake as it was shutting down) - since then, can't boot.

Situation now:
It gets as far as the Window XP logo with the blue blobs scrolling and then restarts. Sometimes I get the "Overclocking failed..." error, sometimes a CPU temperature failure message. Can't start in any of the safe modes, can't start with last good config, can't start normally.

Tried repairing / recovering using the XP disc, but it didn't recognise my Windows install on my C: drive. It only recognised an old install on my D: drive. Cancelled the recovery. Went into XP set up, which discovered the C: drive but said it was empty and couldn't recognise the format (FAT or the other one N-something something). Booted up in old D: drive XP set-up (successfully) and managed to save my personal files onto a memory stick.

Please help!

SOS.
 

A:Solved: Windows XP restarting after Logo - no safe mode

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RELEVANCY SCORE 75.2

Hi everyone,As the title suggests, I'm getting a black screen after the windows logo appears. At first, there's no cursor, but if I put the computer to sleep and turn it back on, I get a cursor when it wakes up--still a black screen though.Here are my specs:CPU: AMD Hexacore 1090TRAM: 8GB GSkills RipjawsMB: Gigabyte GA-78LMT USB3GPU: MB Integrated Radeon 3000 SeriesUnbootable HD: Seagate 2 TB Barracuda Windows 8.1Bootable HD: 7 year-old 500GB Hitachi Windows 8.1Here's how it went down: I was watching HBOGo on Chrome, then went to the Netflix Windows 8 app (don't judge my lethargic chain of events). However, Netflix immediately closed and wouldn't start. I figured it was something with the graphics, so I restarted my computer. After the restart, for some reason, it ran Chkdsk on my other HD. After running that, it went through my normal startup and blacked out after the logo. I ran a bootlog and found that dxgkrnl.sys loads once, then attempts to load another 4 times and fails each time. Other than that, everything loads correctly. Then I deleted some AMD stuff (perhaps stupidly) and I get more errors in the bootlog, from AMD stuff. I'd like to just clear all the AMD stuff and just have the bare Windows drivers load.Here's what I've tried:1) I've tried startup repair, which attempts some fixes, but fails.2) I tried to enter Safe-mode and low graphics mode, the computer simply launches into "Automatic Startup Repair" and fails after the "Diagnosing PC" dialogue.3) Reset my BIOS... Read more

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RELEVANCY SCORE 75.2

On boot up, while showing the pulsing Windows 7 logo, my computer stops.  Screen goes black then says "No signal", case fans stop, HD light shows no activity, ctrl+alt+del does nothing, reset button does nothing.  Starts fine on Safe Mode.  No recent hardware or software changes.  OS - Windows 7 Ultimate.  Any thoughts? 
 
Thanks

A:Computer shuts down during normal boot but not safe mode

Sounds like a driver or system setting in Normal mode is corrupt.
 
I assume you're describing a complete system shutdown.
 
I would check your Update history to see if you have any recent Windows Updates that may coincide with this issue. Perhaps a failed update?
 
 
 
First try going into msconfig and deselecting all Startup items (Not Services). Then try booting into Normal mode.
 
 
Worst case at this point would be a system restore.

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RELEVANCY SCORE 74.4

Hey everyone!
Sorry if I'm posting in the wrong place - not sure what exactly is wrong!
So my computer was working - I was playing a game when the system just froze up. I manually restarted and once I got to the Windows XP logo screen (where the blue dots go running across in that little bar underneath), the computer just stayed on that screen no matter how long I waited. I've restarted several times and still keep getting stuck on that screen.
I tried going into safe mode to see if I could maybe do a system restore or just look to see if I could figure out what's wrong, but all I get is a black screen with "safe mode" in all four corners of the screen and my mouse cursor. Same thing when I try to go into VGA mode.
I'm wondering if my video card died? The computer runs fine if I'm just doing normal things like watching a movie or just surfing the Internet. However, I'll play a game and often times it'll do the freeze-up thing and I'll have to restart. But every time that has happened, the computer started back up normally - until now. Any help would be appreciated. Thanks so much!

A:Hanging at Windows XP Logo Screen - Black Safe Mode

Do a WinXP Repair install. It repairs critical files and does not erase personal data. Go here ... http://michaelstevenstech.com/XPrepairinstall.htm .

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RELEVANCY SCORE 74.4

Hi,

I'm having an issue with my laptop whereas it wont start up as normal and always freezes at the logo screen where the litte blue bar moves across the screen near the bottom. The laptop will start in Safe Mode but I don't have a clue what's causing this issue or how I can solve it.

Any help or advice would be greatly appreciated.

Laptop - Novatech Revo 440 CEL M Notebook.
 

A:Windows XP freezes at logo screen but will start in Safe Mode! Help!

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RELEVANCY SCORE 74.4

Hello.

A few months ago my computer was doing terribly and, after coming to this forum and following the advice, my computer was fixed (I had a rootkit infection.) Since then I've taken to all the preventative measures recommended in the thread - installing Web of Trust, Spyware Blaster, and ERUNT; avoiding sketchy sites; and updating Windows regularly. I try to restrict my music-downloading to websites that are trustworthy as well.

Somehow my computer has gotten much worse over the past two weeks. It will only operate in safe mode, shuts off randomly, performs very slowly, freezes constantly, and has no sound. Virus scans occasionally work - ESET found five Trojans...

Below is the DDS copy and the attached folder contains the art.txt and attach.txt. I really apologize for being a repeat poster here.

Thanks in advance for any and all help and suggestions.

-Tim



DDS (Ver_10-12-12.02) - NTFSx86 NETWORK
Run by Personal at 17:30:58.20 on Sat 05/28/2011
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_24
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1007.723 [GMT -7:00]

AV: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: avast! Antivirus *Enabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}

============== Running Processes ===============

C:\WINDOWS\system32\svchost.exe -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
svchost.exe
svc... Read more

A:Computer only works in safe mode, shuts off randomly, has no sound, etc.

BUMP!

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RELEVANCY SCORE 74.4

I have removed over 900 malware and or virus's from this pc. I ran HijackThis and removed 4 things and was re running SuperAntiSpyware via USB and got father into the scan untill pc shut down on its own. I have rerun HijackThis and here is the log below:Logfile of Trend Micro HijackThis v2.0.4Scan saved at 7:14:12 PM, on 8/4/2010Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: Safe mode with network supportRunning processes:C:WINDOWSSystem32smss.exeC:WINDOWSsystem32winlogon.exeC:WINDOWSsystem32services.exeC:WINDOWSsystem32lsass.exeC:WINDOWSsystem32svchost.exeC:WINDOWSSystem32svchost.exeC:WINDOWSExplorer.EXEF:HijackThis.exeR0 - HKCUSoftwareMicrosoftInternet ExplorerMain,Start Page = http://mystart.incredimail.com/english/O1 - Hosts: ::1 localhostO2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:Program FilesCommon FilesAdobeAcrobatActiveXAcroIEHelper.dllO2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:Program FilesJavajre6binjp2ssv.dllO2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:Program FilesJavajre6libdeployjqsiejqs_plugin.dllO4 - HKLM..Run: [IgfxTray] "C:WINDOWSSystem32igfxtray.exe"O4 - HKLM..Run: [HotKeysCmds] "C:WINDOWSSystem32hkcmd.exe"O4 - HKLM..Run: [SynTPLpr] "C:Program FilesSynapticsSynTPSynTPLpr.exe"O4 - HKLM..Run: [SynTPEnh] "C:Program FilesSynapticsSynTPSynTPEnh.exe&qu... Read more

A:Safe Mode all virus programs stop. Computer shuts down

Hello ZenophobeWelcome to BleepingComputer ==========================Download OTL to your desktop.Double click on OTL to run it. When the window appears, underneath Output at the top change it to Minimal Output.Under the Standard Registry box change it to All.Under Custom scan's and fixes section paste in the below in boldnetsvcs%SYSTEMDRIVE%\*.*%systemroot%\*. /mp /sCREATERESTOREPOINT%systemroot%\system32\*.dll /lockedfiles%systemroot%\Tasks\*.job /lockedfiles%systemroot%\System32\config\*.sav %systemroot%\system32\drivers\*.sys /90%systemroot%\system32\Spool\prtprocs\w32x86\*.dllCheck the boxes beside LOP Check and Purity Check.Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply.

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RELEVANCY SCORE 74.4

I suddenly had a virus that started to run 'AntiVirus Live' and would not allow me to open up any of my applications. After it was done scanning for infections it asked if I wanted to remove them, and upon clicking yes took me to a bogus site to pay for the program. It shut off my AntiVir so I decided to restart my computer in safe mode. If I try to put it in safe mode, the computer bluescreens and shuts off. If I allow it to reboot itself, it gets to my password entry page and bluescreens and shuts off. What on earth do I do now??

A:Computer will not even turn on, shuts off in safe mode-- Viruses unknown

If this is a desktop PC and you have a working desktop handy, pull the infected hard drive and slave it on to the known working desktop. Run scans with Malwarebytes and SUPERAntiSpyware, clear what they find and then if possible scan the drive with your antivirus software as well. That's what I would do.....

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RELEVANCY SCORE 74.4

In step 2 of the self-removal process I need to reboot my computer in safe mode with networking. I do that and soon after my computer logs me off and restarts. What gives?

A:Infected with antivirus security pro - safe mode shuts down computer

I'll report this topic to appropriate helpers.
1. Please let us know what Windows version you have and if it's 32- or 64-bit.
2. Is the computer bootable in any mode?
Hold on there....

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RELEVANCY SCORE 74.4

I had a bad virus on my computer and I wanted to boot it into safe mode. So I tried and everytime I tried it wouldn't work. I kept getting this message on a blue screen saying my video driver failed to initialize and it shut down automatically but it would boot up normal if I didn't try to go into safe mode.

So I read that you could set your computer to automatically boot into safe mode from msconfig so I went in and set it to boot into safe mode automatically every time I powered up. So I turned off my computer and tried to.

No matter what I do, no matter what option I select the blue screen with the error about my video driver comes up and it shuts down automatically.

What can I do to fix this? Anything? Is there a way to change the way my computer starts back up (to normal becuase the normal startup doesn't work) from before windows loads or away to access a DOS window or something?

I'm using XP home btw

I cannot even boot into the Windows XP CD. I put it in my CD drive and powered on and it didn't work. The F8 menu still comes up and nothing I change still works.

I changed the bios to boot from the CD drive but it still presented me with the same F8 menu which still takes me to the blue screen error about the video driver.

I pressed F2 when it started up and moved the CD drive up to number 1 from the boot setting then I pressed Esc and saved and exited. Then when I restarted nothing had changed

Thanks for any help

A:Safe Mode Won't Boot Up, I Get An Error That Automatically Shuts My Computer Down

Hi:

Give some info on your PC, like make, model and type of video card.

Does this PC have a floppy drive?

About the only thing I can tell, for the future. NEVER use the SAFE BOOT in the Msconfig. You can get caught in cycle, like this, and you can not get out of.

BG

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RELEVANCY SCORE 73.6

my dell dimensions 2100 with xp home is hanging at the windows logo screen. I can start it in safe mode, but am at a loss on what to do once there. Please help asap.
Thank you,
Wendylu
 

A:xp wont go past windows logo screen but will start in safe mode

Turn off computer.

Turn back on - as soon as you've pressed the power button - tap F8

This will present you with a number of boot options. Select

"Last known good configuration" this and see if it works.
 

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RELEVANCY SCORE 73.6

Hi guys,

first off, I imagine you get loads of people here who register to immediately start asking questions. I understand this must be rather frustrating. I can only hope you guys are used to it and thank you in advance for your time and advice.

Before explaining all details of my system and what I tried already etc., I would like to start with a quick question:

I get a BSOD immediately after the windows logo comes up (Xp PRO SP2), rebooting over and over. Booting in safe mode works fine (I'm using it now)
Could the problem be my power supply? It started making strange noises a few days ago so I suspect it could be the cause. The noises stopped now tho.

So could a bad P-S cause BSOD with normal boot, but still enable use of safe mode?

If the answer is yes I will buy a new PS first and test.
If the answer is no I will elaborate on my problem, specs and the things I tried already.

Thanks in advance for your help!

-N

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RELEVANCY SCORE 73.6

Hello!

Yesterday, as I was surfing the net using google chrome, Some funny things started happening with the screen - text was moving around, and the right part of the start menu was moving a lot. It also happend inside a microsoft word document - when I marked a text using the mouse - the text started moving around...

I tried shutting the computer using the start menu, but when I tried clicking "restart" or "turn off", it automatically clicked the "standby" button.

I just restarted the computer manually and tried to go to safe mode, but when I got to the part where you choose which kind of safe mode you want - the keyboard wouldn't respond.

the second time wondows started it still did those funny stuff with the screen, but now it doesn't do that anymore.

so the symptoms now are:
1)
browser gets stuck, and then when I try to close it and open a new window - computer restarts.
2)
I still can't go to safe mode because the keyboard doesn't work as soon as I get to the part where I have to choose which mode I want.

I scanned the computer using norton eset antivirus, and also panda scanner, but both found nothing.

I am attaching the scan logs as required...
Thanks in advance for any kind of help,

Kal


DDS (Ver_10-03-17.01) - NTFSx86
Run by User at 11:29:58.34 on Sat 03/27/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1255.972.1033.18.2012.1480 [GMT 3:00]

AV: ESET NOD32 Ant... Read more

A:virus gets browser stuck, shuts computer down, unable to go to safe mode

Quote:




NOD32 v3.x FiX 1.1 by TemDono (Free Updates - Expire in 2050)




This is the main reason your computer is infected. Visiting cracksites/warezsites - and other questionable/illegal sites is always a risk.

Even a single click on the site can drop multiple forms of very serious malware, many of which disable your onboard protection, and System Restore.

If you install the cracked software, you are running executable files from these dubious, unknown sources. You are in effect giving these sources access to information on your hard disk, and potential control over the operation of your computer.

Additionally, cracked programs are illegal. Before posting for help, uninstall any such applications.

Referring to the Forum Rules which you should have read at the time of Registering at this forum, TSF does not support illegal activity. As such, be advised that any request for assistance in removing malware may go unanswered, or may be discontinued, if the cracked (illegal) software is still present on the machine.

In 2006, a study revealed that 59% of keygens and crack tools downloaded from peer-to-peer networks contained malicious or "unwanted" software.

------------------------------------------------------

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RELEVANCY SCORE 73.6

Over the past few days, my computer has been experiencing high CPU usage. Upon attempting to perform a Malwarebytes scan in safe mode, I would find the computer has somehow shut down automatically during the scan. Since I would leave the computer unattended, I am not sure if any particular detections occur prior to the shutdown. The same thing also occurs when I perform a SuperAntiSpyware scan during safe mode. I am using Windows 7 as the operating system if that helps, in case it's an issue with the OS.

A:Computer automatically shuts down in safe mode during Malwarebytes & SuperAntiSpyware scans

Same issue in normal mode?Download Security Check from HERE, and save it to your Desktop. * Double-click SecurityCheck.exe * Follow the onscreen instructions inside of the black box. * A Notepad document should open automatically called checkup.txt; please post the contents of that document.=============================================================================Please download Farbar Service Scanner and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity CenterWindows UpdatePress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply.====================================================================================Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory sizeClick Go and post the result.=============================================================================Download aswMBR to your desktop.Double click the aswMBR.exe to run it.If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".Click the "Scan" button to start scan.On completion of the scan click "Save log", save it to your desktop and post in your ... Read more

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RELEVANCY SCORE 73.6

I had a bad virus on my computer and I wanted to boot it into safe mode. So I tried and everytime I tried it wouldn't work. I kept getting this message on a blue screen saying my video driver failed to initialize and it shut down automatically but it would boot up normal if I didn't try to go into safe mode.

So I read that you could set your computer to automatically boot into safe mode from msconfig so I went in and set it to boot into safe mode automatically every time I powered up. So I turned off my computer and tried to.

No matter what I do, no matter what option I select the blue screen with the error about my video driver comes up and it shuts down automatically.

What can I do to fix this? Anything? Is there a way to change the way my computer starts back up (to normal becuase the normal startup doesn't work) from before windows loads or away to access a DOS window or something?

I'm using XP home btw

I cannot even boot into the Windows XP CD. I put it in my CD drive and powered on and it didn't work. The F8 menu still comes up and nothing I change still works.

I changed the bios to boot from the CD drive but it still presented me with the same F8 menu which still takes me to the blue screen error about the video driver.

I pressed F2 when it started up and moved the CD drive up to number 1 from the boot setting then I pressed Esc and saved and exited. Then when I restarted nothing had changed
 

A:Solved: Safe Mode Won't Boot Up, I Get An Error That Automatically Shuts My Computer

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RELEVANCY SCORE 72.8

Hi -

Unfortunately, I recently went to a website and contracted some trojan and tracking viruses . Then Windows XP system program would not run anymore in normal mode after that. Computer will only allow me to go into "safe mode" or "safe mode with networking". In the "safe mode with networking", computer will allow me to get connected to internet, but only for a few minutes, before restarting automatically. If I choose option to start computer in "Normal mode", computer will just continuallly restart (Windows XP never gets to run on "normal mode"). Used AVG Anti-Spyware to quarantine and delete viruses in "safe mode", but still have the same problem.

Will run Hijack This & Smit Fraud Fix and post logs here - but will be in "safe mode with networking".

Someone PLEASE help me! THANKS SO MUCH IN ADVANCE!!

A:Windows Xp Will Not Run, Comp Shuts Off After Few Min., Only Will Run In Safe Mode. Help!

Logfile of HijackThis v1.99.1Scan saved at 11:12:52 PM, on 4/2/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16414)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Softex\OmniPass\OPXPApp.exeC:\WINDOWS\Explorer.EXEC:\Documents and Settings\Owner\Desktop\HijackThis.exeR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.nytimes.com/R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://qus8.hpwis.com/R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhostO2 - BHO: Yahoo... Read more

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RELEVANCY SCORE 67.6

Hello,

I really hope one of you fine people can help me out.

Last night I was browsing facebook and my computer froze up. I tried to reboot it and it wouldn't load pass the windows logo.

It will however let me get into Safe mode.

Here is what I have tried:

- Restore to earlier date: I do not have one created as I recently restored my computer to factory setting (about a week ago)
- Malware scan with Malwarebytes: nothing found
- Memory Check - looks good
- Chckdsk - all went well
- Startup repair - Gave me errors and couldn't fix the problem. here is what the log showed:



Any help would be super appreciated.. i am very frustrated with this right now :(

Thanks!

A:PC wont boot pass Windows logo. Will boot in safe mode. Error code given. Please help

Which CHKDSK did you perform? /F or /R?

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RELEVANCY SCORE 67.6

Just installed XP Pro on a new machine

Installed drivers - now it wont shut down in normal mode, but will do in Safe Mode

How do I find out what is holding it up

I uninstalled the graphics driver to no avail

I just end up with a blue screen with "Windows is Shutting Down" on it

Thanks

A:[SOLVED] Shuts Down in Safe Mode - Not Normal Mode

Try just click once the power button of your computer, it should shutdown.
If that doesn't work take a look at the Energy Setting (Located at Control Panel)
You should not uninstall the graphics drivers you will need them, a computer without any graphic drivers is useless

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RELEVANCY SCORE 67.2

Hi,

I have been trying to repair my XP installation with an XP CD. Once the repair completed and restarted the computer, it now hangs at the XP logo screen. The blue boxes scroll across the loading bar, and occasionally slow to a halt. After about 15-20 minutes, a blue screen with a small windows logo in the upper left corner tells me that windows setup is restarting. This hangs for about 10 minutes, then goes to a black screen.

When I try to run Safe Mode, I get a message that "Windows setup cannot run in safe mode", and must restart.

I would appreciate very much if anyone can help me through this problem.

Thank you very much,
-Kenny

A:Hangs at xp logo screen, can't run safe mode

A "repair install" only works about 1/2 the time. Better to back up your data, zero wipe and reinstall.

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RELEVANCY SCORE 66.4

It started when my desktop froze after a video,(no virus on my comp) so i just let it be for about an hour and it didnt budge so i decided to manually shut it down (which i never do, and i've only done this once to this computer). So when i started it back up again, it showed the BOIS screen but when it went to the xp logo loading screen, nothing was there except for a black screen. I went into that F8 Menu and tried everything, on safe mode it would just stop loading files up to Mup.sys. Ive tried to run off the Re-installation disk but it would just go to *Setup Starting Windows* and then freeze again. I've foubnd that there was a problem with the NTDLR file but i already fixed that with a boot floppy, but it really didnt do anything because i still have the black screen problem.

Im running a dell potiplex GX620 with intergrated motherboard
OS Win XP Pro (i think SP2 because i dont have the SP3 CD but not entirely sure)

Please if you can help, I want to try to repair this without formatting my hard drive because i have very important files in there.

oh yeah and i forgot to mention when i boot off the CD it gives me these options

Press F6 to install a SCSI or RAID driver

Press F2 To enter ASR (automated System Recovery)

and then it just load a bunch of files and then stops and freezes at Setup is Starting Windows

Please help, this is very very annoying and i dont want to loose my files

A:Black Screen instead of Win Logo, Safe Mode Freezes at mup.sys

So you're not able to get into the recovery console with the XP disc?

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RELEVANCY SCORE 66.4

Hi, this morning my computer randomly locked up and needed to be restarted. Now it will not boot normally, only in safe mode. When attempting a normal boot, it sits on the normal Win7 loading screen for 4-5 seconds and then goes to a black screen with the computer still running. No error messages, no BSOD, mouse/keyboard are dead. The only way to get any response is to power off then back on.

I have nothing plugged in except for the mouse and keyboard (they both work) - I also unplugged my storage HD with no result. I have reset the Bios to default settings and optimal default settings - no luck. The whole computer is relatively new (2 weeks old), but I have not installed any new drivers or hardware since the initial setup. Windows automatic update is on (This is probabyly the culprit? I don't know for sure)

Originally when running the startup repair, I was getting a badpatch error. Now I'm getting ExternalMedia. I can provide the details if needed for the repair failure message ( just need to run it again)

I've looked through a lot of tutorials on this site, so far:
-Turning off processes in safe mode and trying a "clean boot" does nothing - it still freezes at the same point.

-I ran both an antivirus and malwarebytes scan in safe mode - neither found anything.

-System restore tells me it cannot complete due to an unknown error (no other information). Despite this, when I load in safe mode it tells me it was successfully restored. I tried all four r... Read more

A:Crashes on Win7 Logo - Safe Mode Works

Well, I went to run the startup repair again so I could give full details on the error but now its telling me it can't find a problem. Despite this, the issue remains - Win loading screen -> black screen (monitor active, no command prompt, no mouse/keyboard, no BSOD or other errors)

I also want to say I tried the "Last Succesful Boot" option with no success.

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RELEVANCY SCORE 66.4

Strangely, my computer booted just fine last night. My sister checked her Hotmail, and chatted on MSN for a short while. I turned it on this afternoon and it hangs at the Windows XP logo screen. The blue bar in the loading box is still moving, but windows never gets any further. Safe mode works OK. AVG scan shows no infection. I restored my Master Boot Record just in case, but it still won't boot.

I have service pack 2.

Any help would be much appreciated. Thank you.
 

A:Win XP freeze at logo screen, safe mode works.

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RELEVANCY SCORE 66.4

Just installed XP Pro on a new machine

Installed drivers - now it wont shut down in normal mode, but will do in Safe Mode

How do I find out what is holding it up

I uninstalled the graphics driver to no avail

I just end up with a blue screen with "Windows is Shutting Down" on it

Thanks
 

A:Shuts Down in Safe Mode - Not Normal Mode

Try Clean boot and the start adding one by one and see which is the program that is causing hag up

http://www.freebits.co.uk/cleanboot.html
 

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RELEVANCY SCORE 65.6

Hi guys, I need help on my Acer 4750G here. I've been lurking around the internet lately searching for this problem's solution. But no answer

Here's the story:
So this morning my I started my laptop, it kinds of frozen/lagged so I had to shut it down via holding the power button 'till the screen shuts off. In school (I'm still 13-14) I turned it on, the booting took an unusual time to start. Then BAM! Bluescreen flashed about 1/4 second I tried to start it via safe mode, it stucks on the driver called "classpnp.sys". Seconds later, the same flashing bluescreen happened.

I've done these:
-System restore (It seems to do something, it gave me no result either)
-Memory Diagnostic Tool (It says no problem found, damn)

I've also done writing this line via recovery's command prompt:
rename c:\windows\system32\drivers\classpnp.sys classpnp.old
And no result either...

I'm not sure if the troublemaker is the hardware or driver. I might want to get it to the manufacturer's shop, but it'll be costy...

Anyway here's the bluescreen code written by me, I'm using my sister's netbook so no copy-paste thingy:

A problem has been detected and windows has been shut down to prevent damage to your computer

UNMOUNTABLE_BOOT_VOLUME

(I'll skip this part)

Technical information:

*** STOP: 0x000000ED (0x871F9A38, 0xC0000OB5, 0x00000000, 0x00000000)

I really need a quick answer, I'm gonna need my laptop for a presentation and I forgot to copy the data to ... Read more

A:BSOD on boot logo, safe mode stuck at classpnp.sys

Alfrey,
* Is your computer under Warranty?

* IF you are able to...
We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:





Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


To ensure minidumps are enabled:





Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

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RELEVANCY SCORE 65.2

My computer was working fine until this morning. I haven't recently installed any new hardware or software. It boots up normally except about 5 seconds into the Windows XP logo splash screen I get a Blue Screen of Death with a message that says a bunch of general stuff about whether or not this is the first time this has happened etc and gives me the error Stop: 0x0000007F (0x00000000 0x00000000 0x00000000 0x00000000). Then it automatically reboots and eventually does the same thing again.

I've gone into advanced windows options with F8 during boot up and tried going into every different kind of Safe Mode. When I try going through safe mode I get through a bunch of files then it asks me to hit ESC if I want to skip loading SPTD.SYS, regardless of whether I do or not it reboots a few seconds after.

The worst part of this is that when I try booting from my Windows XP CD it initially goes into the Windows XP CD Boot Up Screen and begins loading all the various drivers and such at the bottom of the screen and asking my to hit F6 if I want to load seperate RAID drivers or whatever finally it gets through all the files and says at the bottom and then says "Starting Windows" and after a bit it gives me the same blue screen of death.

So I can't even use the Windows XP CD to just reinstall windows on my HD.

Anyone have any ideas on this?
 

A:Blue Screen of Death on WinXP logo & CD Boot up. No Safe mode either

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RELEVANCY SCORE 65.2

Hello my fellow techies!!

I have spent the last few days working on my friends Sony Vaio PCG-7184L(which by the way is not listed anywhere on sony's website). It runs windows 7 64bit and it freezes immediately after the Windows logo starts it's animation and there's about an inch of the top of the screen that is filled with weird colored lines. So I told him sure, I'll fix it, it's probably just a virus and should be fairly simple. I will list in sequence what I have done so far to diagnose/fix the issue. One more thing, it started doing this freeze up thing the same day he got it back from the Geek Squad at Best Buy, who were doing a simple update and cleaning from what my friend told me. OK, here's what I did...

1. Tried booting into safemode, froze, on hal.dll, with same colored lines at top of screen
2. Tried booting into ERD Commander 2k8 and froze at the same spot.
3. Booted into Linux live CD and scanned for viruses with avast, there were none.
-This is when I looked at his hard drive capacity and realized that only windows was installed, Best Buy must have wiped everything and not told him.
-OK, no viruses, so I'll run hardware checks
5. Found a place to d/l the windows 7 64bit repair disk and ran it only to have it tell me that it can't automatically fix the problem, followed by a report as to which tests were successful and which were not.
4. Booted into Hiren's Boot CD and ran every hardware tester available ... Read more

A:VAIO PCG-7184L, freezing at Win7 logo, safe mode freezes on hal.dll

So I just ran the windows repair disc again and this is the Startup Repair problem details:

Problem Signature:
Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 886
Problem Signature 05: ExternalMedia
Problem Signature 06: 1
Problem Signature 07: FailureDuringSetup
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033


This is the Diagnosis and Repair details, I have to type all this up by hand so I excluded everything that was successfully tested:

Number of repair attempts: 1

Session Details
-------------------------------------
System Disk = \Device\Harddisk0
Windows Directory = D:\Windows
AutoChk Run = 0
Number of root causes = 1

Root cause found:
----------------------------------------
Failure while setup is in progress.

----------------------------------------
----------------------------------------

These are the tests that were successful all with an error code of 0x0:
Check for Updates
System disk test
Disk failure diagnosis
Disk metadata test
Target OS test
Volume content check
Boot manager diagnosis
System boot log diagnosis
Event log diagnosis
Internal state check
Boot status test
Setup state check

 

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RELEVANCY SCORE 65.2

My computer was working fine until this morning. I haven't recently installed any new hardware or software. It boots up normally except about 5 seconds into the Windows XP logo splash screen I get a Blue Screen of Death with a message that says a bunch of general stuff about whether or not this is the first time this has happened etc and gives me the error Stop: 0x0000007F (0x00000000 0x00000000 0x00000000 0x00000000). Then it automatically reboots and eventually does the same thing again.

I've gone into advanced windows options with F8 during boot up and tried going into every different kind of Safe Mode. When I try going through safe mode I get through a bunch of files then it asks me to hit ESC if I want to skip loading SPTD.SYS, regardless of whether I do or not it reboots a few seconds after.

The worst part of this is that when I try booting from my Windows XP CD it initially goes into the Windows XP CD Boot Up Screen and begins loading all the various drivers and such at the bottom of the screen and asking my to hit F6 if I want to load seperate RAID drivers or whatever finally it gets through all the files and says at the bottom and then says "Starting Windows" and after a bit it gives me the same blue screen of death.

So I can't even use the Windows XP CD to just reinstall windows on my HD.

Anyone have any ideas on this?

A:Re: Blue Screen of Death on WinXP logo & CD Boot up. No Safe mode either

Sure you dont have a virus? Sounds like it to me, or a bad harddrive.
Are or were you running any antivirus/malware software, and was it
up to date?...

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RELEVANCY SCORE 64.8

If my battery level falls below 30% the notebook will power off. I used the HP Battery Check in the Support Assistant which said that the battery is working properly. I unchecked the box on the battery saver and it still shut down.

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