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Dell XPS 15-9550 with 512Gb SSD, NVIDIA GeForce GTX 960M, and Intel 530 Internal Display Dead

Q: Dell XPS 15-9550 with 512Gb SSD, NVIDIA GeForce GTX 960M, and Intel 530 Internal Display Dead

I have a Dell XPS 15-9550 with 512Gb SSD, NVIDIA GeForce GTX 960M, and Intel 530. The SSD is encrypted using Bitlocker. I use it with an external monitor Dell U3415W. I’ve had intermittent problems with internal display blackout since day 1. I’ve had to force power down (10 seconds on power button) dozens of times. Sometimes it takes 2 or 3 cycles to come back.

As of a couple of days ago it appears the internal display has completely stopped working. There is back light but no image and no mouse. How do I recover this display?
Dell XPS 15-9550

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Preferred Solution: Dell XPS 15-9550 with 512Gb SSD, NVIDIA GeForce GTX 960M, and Intel 530 Internal Display Dead

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)


My laptop has the NVIDIA 960M installed. Both intel530 and NVIDIA960M are shown to be working in the device manager. However I cannot switch to the 960M. I have updated all drivers. No matter what the intel530 stays default.  What am I doing wrong?

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I have a Dell XPS 15 (9550) that I received last week from Dell with a random screen flickering issue. 
It is based on evalue order code: <ADMIN NOTE: Order number removed per privacy policy>
It is the 6th Gen Core i7, 16GB RAM, 15.6" FHD 1080p display (not 4k), 512GB SSD, 84WHr Battery, Intel 530 Graphics AND NVIDIA 960M

I saw a post about the XPS 13 with the intel display flickering being fixed with the new driver... I am running driver version for the Intel 530 and my screen is still constantly flickering  on my brand new XPS 9550. 
Another Issue: I also noticed that in the Intel graphics properties config panel -> 3D -> Application Optimal Mode... this also causes issues with the start menu looking distorted and fuzzy, even making some of the white text look gray.  I disabled this to resolve that issue, but the screen still constantly flickers.
One thing I have done recently to mitigate the flickering is go into the NVIDIA driver control panel and set the NVIDIA card as the preferred graphics card, which works for most applications. As soon as the Intel card kicks back in the screen flickers... I have tried various drivers versions for this model off the Dell website without success. I am running Windows 10 Pro...  not sure if a newer driver is available and just not posted. For example the newest Laptop BIOS on the driver website ends in .3 while my pc came with .5 installed. So wasn't sure if the website was b... Read more

A:Dell XPS 15 (9550) w/ Intel 530 / NVIDIA 960M - Intel Causing Screen Flickering

Another update... I was ready to give up as others have above when I found posts on the NotebookReviews forum mentioning this new Intel Driver:  downloadcenter.intel.com/.../Intel-Graphics-Driver-for-Windows-7-8-1-10-15-40-6th-Gen
It won't install through the executable, but if you follow the instructions here for a manual install: www.windowscentral.com/how-install-intel-beta-graphics-drivers-surface  they do work.  Incidentally that link is regarding the exact same flickering problem on the MS Surface Book Pro(very similar hardware).  I'm 3 days in to using these drivers and it appears to have resolved the problem.  This is the longest I've gone without flickering by a long shot.
Note on the Intel download site the first of the "Key Issues Fixed"...  "Display may flicker on 6th Generation Intel Core and related processors".
I also updated to the latest WiFi drivers from Dell's site at the same time, so I can't be 100% certain my issues were fixed by just the display drivers, or if it was the combination of the two.

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I have an XPS 15 9550, and whenever I try to use the dedicated NVIDIA 960M in window mode - in applications such as SketchUp or Blender - the area where it ought to be seen is blank. In the case of SketchUp I am able to interact with the app as normal - a program that grabs the OpenGL context shows that the application is working normal - except nothing appears on the screen.  In fullscreen mode, the card seems to work perfectly and the Dell troubleshooters show no problem.
I have tried many versions of SketchUp, where I initially noticed the problem, and many versions of drivers for both the integrated Intel card and the NVIDIA. Both with no luck. This is on Windows 10.
Does anyone have any ideas? Thanks!
- Tim

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My XPS 15 9550 recently started showing the NVIDIA 960M as having a core 43 error (Windows has stopped this device because it has reported problems).  I've tried everything I can think of to fix it, including reinstalling BIOS, completely wiping both Intel and NVIDIA drivers out using DDU, reinstalling the latest drivers from the OEM, reinstalling drivers from Dell, but no luck.
Any ideas on how I can debug why I'm getting this error?

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A:Which is better and why? Nvidia GeForce GTX 960M or 980 Ti

What? Apples and oranges.

The 980 ti is a discrete desktop card, the 960m is normally used in laptops (or all-in-ones). Until the introduction of the 1080, the 980 ti was about as fast as the Maxwell Titan X, the fastest card nVidia made at the time.

The desktop 960 was more powerful than the 960m. (The 960 also consumes 128W peak or more, which would not be acceptable in a notebook.)

Sample benchmarks:



I suppose that Google can find more and better benchmarks, but I think that these are plausible.

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Hello,I bought a Lenovo laptop in July and i have an issue with it.It's about the graphical card : Nvidia GeForce 960m, i will explain how i know that.Sometimes my screen displays a grey screen. No sound, no command available, the only solution is forced restart. It happens 2 to 5 times per days and it's really boring.I tried to desactivate the card, the screen did not displayed the grey screen in 10 days.Then i re-activated it, and it "bugs" again.I tried to uninstall it and re-install the drivers with GeForce Experience. I can play games, my Nvidia card works perfectly, but i still have those buggs i explained above.If anyone has a solution better than Lenovo's assistance, i take it.(They adviced me to factory reset my computer)Thanks you !

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Hello everyone!

I recently bought the Dell Inspiron 7559 laptop with the following specs:

8 GB ram

I encountered a strange problem when playing a game (my laptop meets the system requirements) called Hyperdimension Neptunia Re Birth1, there is a horizontal line that appears from the top left to bottom right corner of the screen when the camera is moved (screen tearing?).

The game does not have any configurations settings such as turning V-Sync on (I believe it is an OpenGL game). So I have tried forcing V-Sync to always on in the Nvidia Control Panel as well as turning on triple buffering. I have also updated the graphic drivers to the latest version which did not fix the problem.

However, what makes the matter even more strange is that only when the laptop is plugged in and charging does the screen tearing occur. When the laptop is not charging there are no graphical issues and the game works perfect.

I was wondering if anybody knows what is causing this and if there is a possible fix?

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SystemModel: 80NV
Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz
NVIDIA GeForce GTX 960M - 4Gb - NVIDIA driver version: 376.09
Integrated Graphics Card: Intel HD Graphics 530 - Intel driver version -
16 Gb - RAM
Microsoft Windows 10 Home - 64Bit - Anniversary Update - 1607
BIOS-version: CDCN26WW, 2015-10-12I can't use any other graphics card than Intel's Integrated Graphics. It started after Anniversary Update of Windows 10. I have all the latest NVIDIA-drivers and NVIDIA GeForce Experience installed. GeForce GTX 960M is detected by installation tools and such but I can't use the card in applications or as the default graphics card. I've tried to find info on this & there seems to be some similar problems but haven't found a solution.Should I update the BIOS? There seems to be some serious issues with that as well...it seems that the track record from Lenovo on that isn't reliable at all...Thankful for some advise.Best, Niklas

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I have Dell Inspiron 5000 series 5558 model laptop. Recently i have upgraded to Windows 10 from Windows 8.1.
I have also used driver & download web page on Dell portal to  download & install latest drivers for Windows 10 64-bit OS including BIOS. But the issue is i'm unable to view "Nvidia Geforce 920M display adapter" under desktop-->display settings-->Display-->advanced display settings and it shows "Intel HD Graphic 5500".
I have checked Device Manager --> Display Adapters and i can see both Nvidia GeForce 920M & Intel HD Graphics 5500.
Also under Nvidia Control Panel --> Manage 3D settings -->global settings is set to "High performance Nvidia Process".
Please advice how do i change settings under desktop-->display settings-->Display-->advanced display settings to use "Nvidia GeForce 920M" instead of "Intel HD Graphic 5500".
Nvidia GeForce 920M driver= 359.06
Please advice.

A:How to Switch display Adapter from Intel HD Graphic 5500 to Nvidia Geforce 920M

I'm having the same problem.
Is there any way we could switch to Nvidia graphics processor?

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Edit: I fixed it! (I was causing the problem myself but uninstalling the chip in the first place when i should have been disabling it instead)

Ok... I looked for about an hour and decided i would have to make a new thread for my specific problem... so sorry if im making my first post in an odd place

I recently installed a NVIDIA GeForce 5500 FX PCI 256MB DDR video card
followed directions as best i could, and disabled the Intel integrated graphics... but my PC insists on REinstalling the intel integrated graphics controller upon restart... It left me alone for awhile and i could run Counter Strike : Condition Zero moderately well (low frames after playing for over an hour) but after allowing my computer to update itself (while using IE to dowload firefox for a reinstall, IE randomly decided my home page was going to be the microsoft site for the day) and since then no matter what i do the computer insists on trying to reinstall the intel integrated graphics thing...

so my question is, how do I make this stop? how do i keep the computer from giving me the dreaded "found new hardware" bubble when im using a FAR superior (REAL) video card already?

is there something i do in the BIOS (i hope not, i dont like messing around in there) or on the motherboard itself?

i have some basic info about my comp in my signature but im going to use "PolSystemInfo" to find all my PC specs and just copy paste them below, I just hope its enough info to help so... Read more

A:NVIDIA GeForce 5500 FX-vs-Intel Integrated Graphics... please make intel go away!

Hmm that didn't happen to me when I put mines in. Did you install the NVIDIA drivers? Try disabling the onboard in the device manager. That?s what I did. There doesn?t seem to be an option to turn it off in the bios (my bios) maybe there is for you however. It isn?t too complicated. Just simply look for onboard graphics or integrated graphics controller or w/e and select disable, but first try disabling it in the device manager. It should be listed under display adapters -> properties -> disable this device.

You should upgrade to DX9.0c...

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I have realised that all games or applications when using the nvida card render a black screen and fail to load anything but sound. This includes various games using steam and their pop loaders, aswell as standalone application like the unreal4 game engine.
I have updated all drivers to the latest on dells site, I have tred the latest direct from nvidia, all fails the same way. 
I have ran the online dignostics spaceship test on video cards, and while it said the nvidia card passed, many of the tests were simply black screens! and never rendered any visual, in particular the first 2 tests shader rendertest for directx 11 and 10 were black screens only.
Is this a hardware fault? 

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i got this update through windows update and i already using my lasted nvidia driver 266.58 so what is this .....

nVidia - Display, Other hardware - NVIDIA GeForce 9500 GT

Release DATE 3/31/2011 (published)

Update type: Optional

nVidia Display, Other hardware software update released in February, 2011

A:nVidia - Display, Other hardware - NVIDIA GeForce 9500 GT

Quote: Originally Posted by Overson

i got this update through windows update and i already using my lasted nvidia driver 266.58 so what is this .....

nVidia - Display, Other hardware - NVIDIA GeForce 9500 GT

Release DATE 3/31/2011 (published)

Update type: Optional

nVidia Display, Other hardware software update released in February, 2011

Hello Overson, welcome to the forum

Windows update does not necessarily install the newest drivers . If you are having no problems with the driver 266.58 then I would stay with that one

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I have this windows update as optional,

nVidia - Display, Other hardware - NVIDIA GeForce 9200
Download size: 152.6 MB

running windows 7 - do i need it? it seems rather big at 152.6mb

A:Solved: nVidia - Display, NVIDIA GeForce 9200

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I have a Dell XPS 9550 that is still under the 2 year premium warranty that has had a battery failure.  I realize that the battery is only covered for 1 year but there are no batteries available, nor an ETA on when they will become so.  
I have spent approximately 3 hours over the past two weeks talking to Dell technical support at varying tiers.  They just keep transferring me to sales to purchase the battery that I have repeatedly told them is not available.  
My question is that even though the battery is only covered for 1 year, the actual laptop does not function as designed when I cannot purchase a replacement battery, and thus is in breach of the 2 year warranty. I love the laptop and it has been a reliable machine, but I cannot purchase further Dell products when I cannot guarantee I will be able to service them in the future.  
This is not necessarily a question for the forum, just trying to go a different avenue to get someone else from Dell support to talk to.  I am getting nowhere talking on the phone.  

A:Dell XPS 9550 Dead 84 Watt Battery, no replacement available

There is no breach of contract. The battery warranty is outside of the system warranty. Lack of a battery does not constitute a failure of the 2 year system warranty because you can STILL use the system with the AC power adapter. The 2015 XPS 15-9550 has other batteries you can search for on the internet by Dell part number =
T453X 84Whr, Lithium-Ion, LG1P6KD 84Whr, Lithium-Ion, Simplo62MJV 56Whr, Lithium-Ion, LG M7R96 56Whr, Lithium-Ion, Samsung

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Basically the automatic dell updater informed me there was a BIOS update available, so I ran it and let it do its thing updating the firmware etc.
Once the laptop restarted there was an icon on the bottom of the screen with a yellow exclamation mark over it, upon opening it I was taken to an intel rapid storage technology screen. Here it told me that the system was reporting one or more events and that data may be at risk.
The storage system view on the right side of this screen highlighted the PCIe SSD at risk with an exclamation mark. I didn't know what to do so I restarted the laptop and now after opening the intel rapid storage technology / SMART screen it seems fine and has a green tick over the SSD where there was previously a yellow exclamation mark.
I've backed up the ssd but now I have no idea what to do. I've read that the warning means the hard drive will fail sooner or later? but now its showing as functioning normally. I'm a little disappointed as the machine is not even a year old yet and I don't like the idea that the hard drive is going to fail in the near future.  
Could anybody offer me some help as what to do? anything to check the condition of the SSD? replace immediately?

A:Dell xps 15 9550 - internal rapid storage technology problem?

If you only saw it once and it went away after a reboot, then that was probably a glitch.  If SMART had predicted an impending failure, that would not be "cleared" even temporarily just with a reboot.  I also don't think SSDs use SMART in the first place, but I could be wrong about that.  I actually just configure my systems to use AHCI rather than RAID so I don't use Rapid Storage at all.

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I have a Dell XPS 15 9550 with the 4k display, 512GB SSD and i7-6700k and I have overheating issues with the GPU.
Playing a game like Overwatch, 5 minutes into the game, the GPU will slowly increase in temp until it reaches 92c at which point thermal throttling will kick in and drop the temperature down to 75c... And my FPS to a magnificent XBOX-like 30 FPS...
Here is what I've tried so far.
- Took out the heat sink and cleaned it thoroughly.
- Repaste with Artic Silver Thermal compound.
- Updated the BIOS and the GPU drivers to the latest versions available.
- Reformated the whole laptop with New Windows 10 image.
- Dunk the laptop in liquid nitrogen and left it in freezer overnight (Didn't actually do that but I'm about to).

Any ideas or should I just give  up and have Dell replace that 3200$ pile of never ending issues I bought?

A:960M Overheating on XPS 15 9550

hi, I have the same machine but with the 1TB hdd.
I haven't played the same game as you but probably the most demanding game I have done is GTA V which runs fine, albeit a bit toasty if I don't take measures.
You need to ensure you are allowing sufficient airflow to the vents beneath your 9550, i.e. resting it on your lap will be no good, keep it on a table at the very least. I actually think the clearance even with a stable flat surface is still not good so I would really recommend you use an active cooling solution. I have this cooling pad and it helps a lot compared to using nothing, but I'm sure there are better ones out there with more powerful fans.
I think the GPU triggers are BIOS locked but to help reduce system temp from the CPU you can lower the cache voltage offset a little using intel extreme tuning utility and lower it to around -160.15625mv. After benching its possible to reduce the load temp dramatically from the cpu and actually up a few points in the benchmark.
Also check the power profile and make sure the cooling policy is set to active rather than passive to let the fans kick in earlier on rather than later.

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Hello Everyone,
I am new here, and i need help from senior members i want to buy a new graphic card for my PC. I have heard that it cant run latest Graphic cards which use DDR3 or DDR5 , also what is the relation of power supply wattage with graphic card???
My PC config is
Processor; Intel Core2Duo E7200 (2.53 Ghz)
MotherBoard: Intel DG31 PR
Ram: 2 GB DDR2
Graphic card: Nividia Geforce 9400 GT.

A:Can Intel DG 31 PR support Nvidia Geforce GTS 450 ???

Hello and welcome to the forums, Tarique!

From looking at your desktop's motherboard specifications that are listed on this site by Intel:-

Intel? Desktop Board DG31PR &mdash; Technical product specification for DG31PR

Your mother board has a PCI-E x 16 slot which should be able to support the GTS 450.

The only question that remains is whether your PSU (Power Supply Unit) can support the card; what is the wattage of your PSU?

Please check your PSU by opening up your PC's case and having a look at the side of the PSU for the manufacturer's sticker or something that would indicate its specifications.

Don't forget to fill up the rest of your specifications also by following this tutorial:-
System Info - See Your System Specs
This information is very important, we need it before we can proceed with answering your question(s).

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Every time I try to update my driver through geforce experience it gives me the blue screen of death and says it was caused by driver_power_state_failure. Please help as I have been trying to solve this for over a month and can't find any clues as to why it's doing this. Windows 8.

A:Cant update my geforce 960m through Geforce Expeience.

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I am planning on building a gaming PC with a budget of around $900, I have chosen the Nvidia GeForce GTX 560 Ti graphics card, Intel Core i5-2500K processor and the MSI P67A-GD55 motherboard.

When looking at the specs for my CPU, I was intrigued to see that it said "Integrated GPU: Yes"
What does this mean exactly? The motherboard I am getting does not have on-board graphics, is this a problem?

Thanks in advance.

A:Intel Core i5-2500K and Nvidia GeForce GTX 560 Ti

No, it's not a problem. The Core i5's have some GPU processing integrated into the CPU itself, not really something you need to worry about if you are using a decent standalone card.

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Hai everyone,

I have a problem that's bugging me for a pretty long time.

I have a Lenovo b560 with Intel HD integrated and nVidia GrForce 310M. I haven't found the option to change my primary display adapter to the nvidia one anywhere.

Is it anyhow possible?

A:Force nVidia GeForce 310m over Intel HD

Just found out that disabling/uninstalling the Intel HD adapter won't switch to the GeForce one for primary either, it goes to VGA graphics adapter or smth like that but just can't get it on the nVidia one :/

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I'm in the process of helping my parents buy a computer for someone. I've narrowed it down to 2 PCs, one with the Intel GMA 3100 the other with an Nvidia GeForce 6150 SE. The PCs basically have to be able to run Sims 2. If anyone has any recommendations as to one or the other opinions would be welcome.

If anyone has any opinions on ATI RADEON X1250 with shared memory they'd be welcome as well, this is in a laptop comparably priced.

A:Intel GMA 3100 vs Nvidia GeForce 6150 SE

No integrated graphics will run the game enjoyably. Get a desktop that's good by other parts, and add a Radeon 3450 or such cheap little card, for 30 $ or so, and it's much, much better for playing the game.

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Is it possible to use both the internal intel and a pci-e nvidia graphics card at the same time with two monitors on a Dell Optiplex GX280?

A:Using both internal Intel and pci-e Nvidia cards on an Optiplex GX280?

Nick welcome to the Seven Forums.

That sort of thing is dependent on whether or not the bios auto-disables the onboard video when a video card is installed/detected. Some bioses will outright disable the onboard with no chance of it working, and some will auto-disable but allow the use of both through a setting in the bios.

One quick and easy way to see if the onboard is still enabled is to see if it is listed under Display adapters in Device Manager. If it is it should just be a matter of connecting a monitor to it. If it isn't check the bios and see if there is an option anywhere that allows to enable it. Being a Dell somehow I doubt that it will work though.

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I have recently bought a Nvidia GeForce 6200 PCI (not PCI-E) Video Card for

Intel 845GVSR motherboard, My computer has total of 512 RAM, 2.4 GHz P4, and 80 GB HDD

I installed the PCI video card in the PCI slot then plugged in the monitor cable and switched on the computer. But my monitor showed nothing. I waited and still nothing.

Please tell me what I should do. How to make it work.

A:Need help to install Nvidia GeForce 6200 PCI (not PCI-E) on Intel 845GVSR

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Hi there!
After my computer (a desktop not a laptop) was repaired after some issues on it I tried to play some games (Rome 2 Total War and some other) and encountered some delays when trying to play them. When I looked into it I discovered that the games used Intel HD Graphics 3000 instead of Nvidia Geforce gtx 680. So I tried to switch from Intel to NVIDIA. After reading some articles on this in the internet I deactivated the Intel graphics card in the device manager hoping that it would automatically switch to the other graphics card the NVIDIA card this way. But this did not happen instead the screen turned black and I?m now not able to even get to Windows or my BIOS settings. How can I fix this? Do I first have to reactivate Intel before I can switch to NVIDIA and if so how or is there a possibility to directly acces NVIDIA instead?

Looking forward for suggestions on how to solve this


A:How to switch from Intel HD Graphics 3000 to NVIDIA GEFORCE 680

Normally, Windows uses whichever video is detected by the BIOS (and if the BIOS detects a video card usually it will switch to that card).

Since this was serviced, check the power connection to the Video card (if it has one). Could be it was disconnected by the service tech during service and was not reconnected. If the card is still installed, the PCIe power connection is needed or it will not be detected or work.

Also, if you switch Video from the internal to a separate video card, you must physically switch the Monitor connection to the Video card.

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Which one is better? And how much is one better than the other?

A:Solved: Intel HD Graphics 3000 vs Nvidia GeForce 9200M GE

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I use Toshiba M645 Laptop that has two graphic cards
with NVIDIA Optimus Technology. (Auto-swicthing graphics processors)
Now I have some vga problems and driver questions below:

1. Intel HD Graphics <-Why can't install driver from Intel official website?, driver not supports!
, but the driver in Toshiba website can be installed fine as well.
What's wrong with that? Was it mean "Intel HD Graphics" has more than one type, several of model classes?
or it must related to the chipset of Toshiba laptop's mainboard?

2. NVIDIA Geforce GT330M <-How to use only this vga stand alone?, I tried to disable Intel HD Graphics from device manager
and then the monitor was not in use, black screen was displayed.
So, I tried to disable Intel HD Graphics in safe mode, no black screen
, but the next normal boot it was displayed like GT330M was not in use
(can't config NVIDIA tools, it was disappeared from control panel), but it was still enabled in device manager.

Now, I just updated Intel HD Graphics driver, a mouse lag in Aero themes taskbar effect was fixed,
also the video framerate fault was fixed too.

Hope someone can give the solutions, how to fix these problems.
Thanks in advance.

My Laptop: Toshiba Satellite M645-1014X

OS: Windows 7 Ultimate x64 OEM Toshiba
CPU: Intel Core i5 M560 2.67GHz
RAM Samsung 4GB 2x2 Dual Channel
HDD: Hitachi 500GB
VGA: Intel HD Graphics, NVIDIA Geforce GT330M 1GB
SOUND: Realtek High Definition Audio

A:Intel HD Graphics + NVIDIA Geforce [Drivers & Usage problems]

1. Main reason the Intel reference driver won't work is it hasn't been modified to work with the second card (applies to laptops with either Nvidia or AMD for the second card). Same applies to the Nvidia driver, it requires the Intel driver to be installed before it can be installed.

2. From what I have seen the Nvidia card (or AMD if so equipped) can be made to run all the time only when the laptop is plugged in and you change the power settings to high performance. If that doesn't get it working all the time here may be another setting that needs to be changed. If that is the case going to have to wait on someone with a similar setup for more info.

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Hi. Initially I had problem only with NVidia driver on Windows 10. It didn't work with code 43 message. I tried to reinstall driver several times but without success.After upgrading Windows 10 on 14th of November I faced another problem - driver for integrated graphic chip didn't not work too. Furthermore this driver is not installed even. After try to install it OS didn't not start at all and showed only black screen. I had to enter to safe mode and delete this driver to have working OS, working without all video drivers. Eventually I had to revert upgrade and currently I have only integrated video chip only again. My questions is how to solve problems with drivers. Is it only my personal problem or problem of drivers for my model of Notebook?When I had got Windows 10 upgrade at the beginning of August I thought it was a temporary problem with drivers and it would be fixed. But it does not seem so now after 3 months waiting.

A:NVidia GeForce 840M code 43, Intel HD Graphics 4600 driver p...

Hi @hdimon?,Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP ENVY 17-j152nr Notebook and a code 43 while using  NVidia GeForce 840M. You could try. In the Device Manager, click the arrow next to Display Adaptors to expand that categoryRight-click on Graphics and select Update Driver Software if more than 1 Graphics adapter do 1 at a time.Choose the option to Search Automatically for Updated Driver Software.The Notebook should find and automatically install the updated driverAfter the installation is complete, restart your Notebook.Here is a link to your drivers page. There is a listing for the drivers and Windows 10 and you might have to download the drivers and then install the new one.Please let me know how this goes.You can say thanks for trying to help by clicking the Thumbs Up below!.Thanks.

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I have a new Dell XPS 15 9550, which I recently did a clean install of Windows 10 64 bit on.  The laptop has two display adapters:- Intel HD Graphics 530- NVIDIA GeForce GTX 960M
I've been struggling with a black screen issue for several days.   When I boot up the laptop, if I hurry I can get past the Windows login screen.  Within 15 seconds after that, the screen goes black, and it appears that the computer is hung.  The keyboard keys still light up if I push them, but there is no mouse.  Plugging in an external monitor doesn't help.  Control + Alt + Delete does nothing.  I am forced to hold the power button to shut down the computer.
Using safe mode, I am able to disable either of the two display adapters.  Then I don't have the black screen problem.  I have also discovered that I can leave both display adapters enabled if I leave a DA200 USB-C adapter plugged in to the laptop (with nothing plugged into it).  If I unplug the DA200, the black screen comes within seconds.  This is the opposite of what I would expect if there was a problem with the DA200.
I have installed all of the latest drivers from Dell's website - some of them multiple times.
Does anyone have any suggestions?  I am getting quite frustrated...
Thank you.

A:Dell XPS 15 9550 Display Goes Black After Boot

I have a XPS 15 9550 with exactly the same symptoms, although the issue takes a seemingly random time to strike.
My laptop is fewer than 3 months old.
I will check your suggestion about disabling one of the display adapters.

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Hello, I currently have recently updated my drivers for my geforce 680GTX to 353.30. At the time of using and computer crashing I was using MSI afterburner to see FPS and GPU usage in the Witcher 3 game Also possibly a windows 7 update. My setup includes an Corsair 750AX and a Phenom X4 II 955 BE with 16GB of ram and also two SSDS with one SATA Harddrive. Probably 8 fans total in the system too. I have played around with my computer to try to get it to boot correctly. If I put an older video card like an 7900GS from 2006 into the pc it will start fine under an DVI connection. But with the 680 GTX it will crash on startup and just give the display a black screen or start to boot and even in BIOS it will cause the computer to freeze up. I've tried going into my computer in safe mode with the 7900GS and using driver sweeper and restarting with the 680 GTX still the problem continues even in safe mode the computer will crash on the startup. I went under in bios with the older 7900gs and changed my initial startup display from pci to PEG or PEG1 still will crash. If I get windows 7 to boot all the way up by the time I try to click something It will automatically freeze I'm quite lost on what could be the issue and I thank you for taking time to read this and look forward to all responses

A:Nvidia Geforce 680GTX 353.30 TDR, No display on startup. WIN 7

It seems like a possible hardware issue with the card itself, how old is it?

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My Dell Inspiron 530 with Vista has a, NVIDIA GeForce 8600 GT Display adaptor. I assume that's the card that the monitor connects to. I just started to had a Black screen condition, I tried removing the power cord and PC cord, but to no avail. I saw it has 2 (two) monitor connections on the back of the PC, for running 2 monitors simultaneously, I plugged the monitor into the other connector and it's now working. Do I have a potentially failing card or is it a driver situation. Obviously, I'm just out of warrantee. Help is apprciated, thank you.

Louise [email protected]

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Hello all, I'm having some issues with my MX/MX400 Card. The Display setting won't go beyond {4bit}. After I click on Apply it changes but then when I click on OK, it either does not change (stays at 4bit) or the Blue screen flashes and the computer reboots.

The monitor is set to plug and play, all the drivers are updated and all of my Window updates a done.


A:NVIDIA Geforce 2 MX/MX400 Display problem

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Hi, I'm using a T470P with Intel and NVIDIA graphic engine's.Today a 4K display is ready to be used with this computer. The display is connected to the HDMI Port. Windows 10 tell's me, that the Intel grafic engine is connected, but at max. 30 Hz... no fun for my eyes... How do I have to configure the T470P, that the powerfull NVIDIA grafic engine can handle the 4K display? Thank you very mutch for your help! Philippe

A:T470P and 4K Display using NVIDIA GeForce GraphicCard

Hello and welcome,
I don't have a similar setup to test but per
Max resolution: [email protected] (DisplayPort via Mini DisplayPort cable);[email protected] (HDMI)

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when I turn on my TV (connected VGA), My primary monitor (Connected DVI) loses it's display and makes the sound when a PNP device is added/removed. The monitor then shows that the monitor is searching between an analogue and a digital signal. The TV and Montior are plugged in at all times.

My graphics card is a NVIDIA GeForce GT 320, and has VGA, DVI and an HDMI port. My TV has a DVI, VGA, and HDMI port, and Primary monitor only has a DVI port. My primary monitor is NOT PNP.

I've updates my drivers for both the TV and the monitor, but the issue still occurs.
I've read several tech support forums saying that the issue is with windows 7's automatic monitor detection, but only about situations when a display is disconnected. I've contacted NVIDIA about the issue, but all they did was get me to update my drivers.

What should I do to fix my issue?

A:NVIDIA Geforce GT 320/Windows 7 multi-display issue

Welcome to SevenForums.

You might be able to fix this usiing a program called powerstrip http://downloads.guru3d.com/PowerStrip-3.75-download-169.html

And guide on how to use http://www.ramelectronics.net/powerstrip.ep


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I have had to recently reinstall Windows Vista onto my laptop. In the Device Manager\Display Adapters all it says is 'Standard VGA Graphics Adapter' I know for a fact that my video card is Nvidia GeForce 8400M GS TurboCache, but when I install the driver for this I get a BSOD error. I tried the automatic search on nvidia.com/drivers and installed the driver that came up, the same happened. Is there a way to have Windows recognize my video card as the one stated above?

A:Installing Nvidia GeForce 8400M GS driver - No display

try windows update

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Hey gus~ can i ask how to change my display adapter to nVidia GeForce 8600?
Here's my display adapter...

does display adapter stand for graphic card?
i hope to ply dota2 but the system system requirements show this~ here the print screen~

if i change my display adapter to nVidia GeForce 8600 is that work? and how do i delete the intel(r) and change it in to nVidia GeForce 8600
Pls help~ and sorry about the broken english

A:how to change my display adapter to nVidia GeForce 8600

Can I just ask as it is a little unclear, do you actually have an Nvidia 8600 Graphics card fitted in your PC?

It looks in the screenshot that you have a laptop not a Desktop PC as it is showing a power cable unplugged icon?

You can't just change the display adapter to an Nvidia 8600, the Nvidia 8600 is a specific dedicated graphics card for desktop PC's.

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Literally overnight, my display took on a blue-ish tint. This occurs on both my HDTV and samsung flatscreen monitor. I typically move the cable between the two. I did not make a swap before the problem occurred. I have installed the latest driver from NVIDIA and also run a virus scan with ESET. All settings in the NVIDIA control panel seem appropriate. The screen has this tint from startup. I think I need to replace my video card. Any ideas?

NVIDIA GeForce FX 5200
Windows XP sp2



A:Solved: NVIDIA GeForce FX 5200 display gone blue

It's kinda old, it's kinda poor, so it just might've gone bad. But one thing you'd want to do is install not the latest drivers, but ones that appeared around the time FX5200 was a new card. Those are my ideas

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Hi guys,
My display has been working fine so far, suddenly from today my internal display doesn't work. I've restarted many times, downloaded all the latest DELL updates for the DELL XPS 13 laptop, it doesn't seem to do the trick. I do see the DELL splash screen before it just goes dark and nothing can be seen. With an external monitor I get to see everything I would expect to see, i.e. login to Windows as usual. Once I remove the external USB-C cable, used for the display, I'm plunged back into darkness. If I restart in safe mode (Network), the internal display works again, so it can't be a hardware issue. There is something wrong with the drivers, maybe caused through a Windows Update, I don't know. Help would be appreciated, I need to be able to work without the external monitor.

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I need to know if one is better then the other, and if so, how much better?

A:Compare Onboard Nvidia GeForce 6150 Video Adapter to intel 945GM express Chipset

The nVidia has slightly better control of images, but the Intel is significantly more reliable and has an expected longer life.

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Dell Premier Color Software Application is no longer working after Windows 10 Anniversary Update.  Is it just me?  XPS 15 9550 4K Display.  Frustrating not being able to change color profile.

A:Dell Premier Color No Longer Working (XPS 15 9550 4K Display)

I got my precision 5510 a few days ago.Updated to the latest Win10 and i have the same problem-the Premier Color Soft is no longer launching.This is utterly annoying since uninstalling and then installing it again it completely messed up my color profile-currently totally out of tune and blueish.I don't want to downgrade to Win7 just to get the calibration.

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Dell Premier Color Software Application is no longer working after Windows 10 Anniversary Update.  Is it just me?  XPS 15 9550 4K Display.  Frustrating not being able to change color profile.

A:Dell Premier Color No Longer Working (XPS 15 9550 4K Display)

I was just on the phone with Dell Support about this. They are aware of the incompatibility with Windows 10 Anniversary Edition and are working on a fix, estimated to be done in about a month.

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Hello! Recently I bought brand new Lenovo  Y50 with GeForce 960M 4K... In the store, they told me that the laptop is perfect gaming machine and i will be able to play the newest games without issue. So i paid a solid amount of money. In the first 15-20 minutes of playing GTA V there was not problem, but after these 20 minutes the game started to stutter. And i have to stop the game for 10 minutes or so aand then play again for another 20 minutes untill i have to stop again.... Any solution for this?
Moderator comment: Info added to subject for clarity.

A:Y50 w/ GeForce 960M - Overheating when playing GTA...

I would definitely encourage you to do a clean install of Windows. This fixed problems with most games in my laptop.

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HP Pavillion 9000 series ( specificially the dv9260nr ) Laptop with NVIDIA GeForce 7600 Go driver problem Bought this back in 2006 or 2007 from Best Buy. I had to re-install Windows after a bad hard drive crash. Couldn't find the disks that came with the machine. It originally came with VISTA Ultimate 64 installed, so I did a complete install with a brand new VISTA Ultimate 64 DVD. At first it seemed to be fine after initial installation. Then, the final part of the Windows VISTA 64 intallation brought me to WINDOWS UPDATE and showed about 100 necessary updates - most were security updates - but also included was an NVIDIA driver. As soon as this new NVIDIA driver was updated, the system blue-screened during the restart. This PC has the most current BIOS and drivers loaded (except for the NVIDIA  driver) - which I downloaded from HP. In  fact, I have tried EVERY version of the driver for this device that is availabe for download at the HP site. I also tried a newer beta driver that is available at the NVIDIA website. None of them work. Since I apparently have the latest BIOS from HP (F .2D), this shouldn't be an issue. However, I would note that HP has a post on its website that says it now has a F .3D BIOS for the dv9000 series. However, this BIOS is NOT listed on the HP Drivers & Downloads website as an available update for THIS  dv9260nr machine (with VISTA Ultimate 64). So, I ass... Read more

A:dv9000 laptop display problem with NVIDIA drivers ( GeForce ...

The final BIOS for dv9200 series is F2D, it has been almost 2 years HP not updating the BIOS for this model.F3D is more model shipped with AMD processor. Many of dv9000 owners that have geforce 7600 have to let their notebook rest in piece due to Nvidia issue.If you have a working notebook, than I'm suggesting not to force it run too much, just use HP drivers and take extra caution with the temperature fluctuation. Download Hwmonitor to check the temp, hereIdle temp for GPU around 60C, check yours. Use it always with external cooling pad and never ever play serious game in it.   

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I'm running Windows Vista Home Premium 32 bit and seem to be having a problem with the graphics drive. Under Device Manager, I do have an exclamation point besides NVIDIA GeForce 6150SE nForce 430 under Display Adapters. When I click on it and select 'Check for Solution' in the General tab, I get a window that says 'could not load driver software.' When I select 'Update Driver Software' Windows determines that the driver software is up to date. There's no driver to roll back to and when I uninstalled it and then restarted my computer, it reinstalled but the exclamation point is still there. I did go to nvidia.com and have them automatically find drivers. Version 280.86 was installed, which gave me a NVIDIA settings icon in the toolbar that, when left clicked, says, "NVIDIA display settings are not available. You are not currently using a device attached to an NVIDIA GPU." No idea what that means.

I'm not even sure if this matters or if it's the cause of the problem with the screen resolution I'm having. I have a HP x1907 display with recommended settings of 1440x900-60Hz and last week after restarting after an update (I want to say it was a HP Portrait update) I turned on the computer and the display settings had changed. 1440x900 isn't an option in Display Settings and it looks off at its current 1024x768, the only setting that isn't impossibly big or way too small.

When I right click on the desktop screen and go to HP Display -> Tune Disp... Read more

A:NVIDIA GeForce 6150SE nForce 430/display settings problem

I would sign up here:

HP Business Support Center

and download the original drivers that came with the machine.

It says "business" support but it's free with volunteers like here. It's not a paid support.

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Hey there everyone. I was attempting to install the display driver when I received this error message from Windows Update: "WindowsUpdate_80070006" "WindowsUpdate_dt000"

I searched Google and only found 7 results with no solutions. I attempted to get the drivers from the nVidia website and it informed me that I needed to get the drivers from my computer's manufacturer (HP)-so I went there. The only thing offered on my particular notebook's support page was an update for the Wireless Assistant.

Has anyone else encountered an error when installing nVidia drivers on their laptop or received that particular error from Windows Update?


A:Error installing nVidia GeForce 7150M Display driver

Leave it to the master of drivers to find what you missed

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I have a Dell XPS L502x with the Nvidia Geforce GT 540M.  I first noticed an issue when installed windows 10. After reading through the internet i came to conclusion that windows 10 was the culprit so it downgraded to windows 7 which it was before. But still I have noticed that the Device Manager shows the yellow triangle for my Nvidia Geforce GT 540M. 
It shows Windows has stopped this device because it has reported problems. (Code 43) as the device status.   I have tried multiple versions of the driver both from Dell and Nvidia.  Nothing makes the video card work.
 I am not a novice but cannot find any solutions to the issue.  I have used the Nvidia drivers and done a clean install of the newer drivers.  I have tried uninstalling the hardware and installing again.  I have tried to use the Nvidia control panel but it will not start because there is no display attached to the graphics card. 
If anyone has any experience with this issue, the help would be appreciated.

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