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lenovo flex 15 is stuck on lenovo logo

Q: lenovo flex 15 is stuck on lenovo logo

Hey guys, first time here and I just want to inform you that I'm not a genius so please talk like you're talking to a 9years old kid..

So my problem is as the title says.. Well it started when I opened my laptop from sleep mode then it was hanging up and then it suddenly turned blue with sad face.. I didn't read the problem clearly but i remember it saying a problem about "kernel_????_????"..

I tried to hard reset my laptop cause it was taking so much time then it ended up stuck on the logo... Now I'm the one with the blue sad face...



Hope you guys can help me as soon as possible., thanks in advance..

RELEVANCY SCORE 200
Preferred Solution: lenovo flex 15 is stuck on lenovo logo

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A: lenovo flex 15 is stuck on lenovo logo

Right, you mentioned it turned blue with a sad face, that is a Blue Screen of Death (or proper term is Kernel bugcheck) which indicates something has gone wrong.
In order to help we'll need the .dmp files.
Follow these instructions:

http://www.techsupportforum.com/foru...ta-452654.html

Post back the correct files in your next reply, do note that it would be helpful if you uploaded them in another reply and not edit your first post as I won't get a notification via email you've edited the post.
It just helps me get back to you easier.

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Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.

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A:W540 stuck on Lenovo Logo

Hello and welcome,
 
I can't help with your stated issue, but IIRC the S/N is under the battery.  Seems odd that it would go missing from there.
 
Z.

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A:y510p stuck at lenovo logo

Additional information: I don't connect any external device. I cannot access BIOS using F10 key

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Mod's Edit: Additional information added to Subject line for clarity of issue.
 

A:Lenovo Flex 10 stuck in "attempting repairs" boot ...

Hi Eftroy,
 
Welcome to the Lenovo community!
 
Wait for the machine to boot into the 'Automatic repair couldn't repair your PC' error message.
Click the 'Advanced Options' button
Open cmd and type:
bootrec /fixMBR
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bootrec /rebuildBCD
And also
chkdsk /r c:
chkdsk /r d:
 
Or else
 

Turn on the computer. 
 Wait for the machine to boot into the 'Automatic repair couldn't repair your PC' error message.
Click the 'Advanced Options' button
Click the 'Troubleshoot' button
Click the 'Advanced options' button
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Wait for the system to reboot into the 'Startup Settings' menu (is the same menu for safe mode)
Select the 'Disable early launch anti-malware protection' option. (Press '8')
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Now you can shut down your system and it should hopefully work first time the next time you start the system

 
Let us know how you get on.
 
Regards,
Shashi
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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A:Ideacentre K450e stuck at lenovo logo

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A:Warning! K450 stuck on Lenovo logo when USB hard d...

Hi iamxcpx, welcome to the forums,
 
what you have experienced is not uncommon with any type of computer from notebook through to server, regardless of the boot disc being set as item 1 in the list, sometimes they just want to search everything available for boot instructions; depending on the quantity of information on the external discs it can sometimes take a little while.
 
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A:ThinkPad P70 is stuck at Lenovo logo screen after Hibernate

Do you have the latest BIOS?  
 
Do you authenticate through a domain controller?  Where is network boot in the boot order?

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A:I need help with a failed factory reset, the Lenovo Flex 3-1130 is now stuck in a infinite reboot.

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A:Lenovo Ideapad Y510P stuck at logo screen at boot

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