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BSOD playing TF2, SYSTEM_SERVICE_EXCEPTION

Q: BSOD playing TF2, SYSTEM_SERVICE_EXCEPTION

Hey guys so my brothers computer has had this BSOD issue for a long time now. I recently (1.5 month ago) replaced his RAM as I believed it was faulty and this stopped the BSOD's that use to happen all the time as well as system start failures. However he just had another BSOD and it still occurs occasionally.

He mainly uses the computer to play Steam games and watch Youtube.

Things I have tried:
- Replace RAM/change Ram slot (helped a lot)
- Run memtest86 (passed multiple tests)
- Virus scans/malware scans/defrag HDD
- Full computer format (however I kept the steam folder and just repaired it)

When does BSOD happen:
- When computer is in use, I dont think it ever happens when its on standby or idle
- Usually its when a game (TF2 being the one they play most) is running

Computer Specs:
Windows 7 Ultimate x64
SSD: 256 Samsung Evo
HDD: hitachi 2TB HDD 7200rpm
CPU: i7 2600k (OC at 42Ghz)
RAM: Replaced 2 4GB sticks with 1 8GB Corsair Vengeance stick (No OC)
Fan: Cooler master hyper 212
PSU: corsair hx850
GPU: nvidia 570 SOC
MOBO: Asrock extreme 4 z68
I'm not sure when the BSOD will happen again but I have started Driver verifier and it is active right now. I don't have any steps to exactly reproduce it. Let me know if you require any more info.

BSOD Dumps:

This dumb is the most recent. Brother started TF2 from steam and alt tabbed to watch Youtube video then BSOD.

==================================================
Dump File : 020714-13322-01.dmp
Crash Time : 7/02/2014 10:27:18 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff800`02e445fe
Parameter 3 : fffff880`082480b0
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+6f880
File Description : NT Kernel & System
Product Name : Microsoft? Windows? Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.17273 (win7_gdr.130318-1532)
Processor : x64
Crash Address : ntoskrnl.exe+6f880
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\020714-13322-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7600
Dump File Size : 291,400
Dump File Time : 7/02/2014 10:28:20 PM
==================================================

Here is another one from January. Can't remember what was happening at time. Don't have any more dumps however.
==================================================
Dump File : 011514-10608-01.dmp
Crash Time : 15/01/2014 1:15:50 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff900`c2563c00
Parameter 2 : 00000000`00000000
Parameter 3 : fffff960`0034260d
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+6f880
File Description : NT Kernel & System
Product Name : Microsoft? Windows? Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.17273 (win7_gdr.130318-1532)
Processor : x64
Crash Address : ntoskrnl.exe+6f880
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\011514-10608-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7600
Dump File Size : 291,400
Dump File Time : 15/01/2014 1:16:49 PM
==================================================

Thank you very much in advance.

RELEVANCY SCORE 200
Preferred Solution: BSOD playing TF2, SYSTEM_SERVICE_EXCEPTION

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: BSOD playing TF2, SYSTEM_SERVICE_EXCEPTION

Hi PersianMG.

Install Service pack 1 and all other windows updates. Otherwise the system will remain vulnerable to threats.

Code:
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.17273.amd64fre.win7_gdr.130318-1532
Learn how to install Windows 7 Service Pack 1 (SP1)
Service Pack and Update Center - Microsoft Windows

Let us know about any further issue.

Read other 1 answers
RELEVANCY SCORE 68.8

Hello everybody,

I get this error while i am playing Flight Simulator X.I added my dump file and i will write its informations too.What is the problem?What can i do to fix it?Thanks.


Code:
Microsoft (R) Windows Debugger Version 6.2.9200.16384 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\Minidump\042114-15412-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02e1e000 PsLoadedModuleList = 0xfffff800`0305be50
Debug session time: Mon Apr 21 19:46:42.750 2014 (UTC + 3:00)
System Uptime: 0 days 3:01:54.373
Loading Kernel Symbols
...............................................................
................................................................
..........................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c000001d, fffff80002e86bc4, fffff8800b6e5a10, 0}

Probably caused by : hardware ( nt!strncmp+54 )

Foll... Read more

A:BSOD playing FSX (SYSTEM_SERVICE_EXCEPTION)

Hello Leche,

To help us help you, please follow the Blue Screen of Death (BSOD) Posting Instructions

This way we can optimize our assistance.

-Gamer

Read other 8 answers
RELEVANCY SCORE 68.8

Getting sporadic BSODs and looking for root cause. Help is appreciated!

A:BSOD playing COD MW3 System_Service_Exception

Welcome aboard.

I think the cause is Realtek PCIe GBE Family Controller.

Code:
c:\windows\system32\drivers\rt64win7.sys (7.46.610.2011, 526.60 KB (539,240 bytes), 6/10/2011 6:34 AM)
Try to update it, and see if it changes the situation.

Read other 1 answers
RELEVANCY SCORE 68

Hey, so I was playing SWTOR and I got the BSOD. It has occurred several times in the past day. Here is the information.

I have run memtest already and have had 0 errors. I have all my drive up to date. I also reformatted my computer-NOT REPAIR, but FULL WIPE.

I have attached information via the instructions in thread.

Thank you for your time.

A:BSOD playing SWTOR, BSOD error SYSTEM_SERVICE_EXCEPTION (0x0000003b)

The crash dump blames hardware.

Re run these tests again

RAM - Test with Memtest86+

errors might be detected after 7 passes

Do this overnight

Also

Hardware - Stress Test With Prime95

Read other 9 answers
RELEVANCY SCORE 68

For the last 2-3 months I have gotten a few BSoD's here and there. The two that I've been getting are as stated in the title of the post. The reason I added in while playing WoW is because that's literally the only time that I get these BSoD's. Downloaded BlueScreenView and the last 3 on the bug check code are, 0c2 and 03b. Any help would be appreciated as this computer isn't even a year old yet and I find it a little distressing that I'm already getting BSoD's. Thank you in advance wise and almighty computer guys!
 

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RELEVANCY SCORE 68

Last several weeks when I play Flight simulator X or FSX Steam Edition after 10-20 minutes of playing I got BSOD in half of flights (not allways but very offen).
For all other it works fine.
I start ASN (Active sky next), vPilot , CAV acras, and FSX.
Last several weeks was update of ASN, vPilot and FSUIPC.
Before that updates BSOD was appear cca. once in six month.
I have make alot of tests (memtest86, disks, heavyload,.. all pass ), drivers are updated, but I can't get it. I suspect on vPilot when it is online (conected to VATSIM)
I have no more idea , and I am very desperate.
Thanks for any answer.
Borna :-(

A:BSOD playing FSX or FSX SE, SYSTEM_SERVICE_EXCEPTION ,err 0x0000003b

Hello, BornaZg and welcome to the forums. I will try to help you. I looked at the last 5 dump files. Here is what they said.

2 said


Code:
fffff880`09180ee8 fffff880`0f2be920Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
atikmdag+0x3b920
This is the driver you have installed:


Code:
atikmdag
start end module name
fffff880`0f283000 fffff880`10507000 atikmdag T (no symbols)
Loaded symbol image file: atikmdag.sys
Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
Image name: atikmdag.sys
Timestamp: Thu Nov 20 20:30:27 2014 (546EA3C3)
CheckSum: 0121F198
ImageSize: 01284000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Please try to update the driver from Latest AMD Catalyst Video Driver for Windows 7 And please try to do it this way I am going to give you some links that will help you get a good clean install and not have any drivers you don't need that will conflict with other drivers. Download a WHQL driver from Latest AMD Catalyst Video Driver for Windows 7 . Once you have them downloaded, uninstall you current driver from control panel. next clean up any left over drivers from following this tutorial Drivers - Clean Left over Files after Uninstalling and select only ATI Display Driver... Read more

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RELEVANCY SCORE 68

Hello everyone, i had few BSOD's since yesterday while playing Skyrim, i restarted playing the game three days ago and yesterday it suddently started to crash and happenned 4-5 times atm.

i had the SYSTEM_SERVICE_EXCEPTION BSOD last but before this i had also the BAD_POOL_HEADER BSOD error first.

i hope we will find a solution to my issue !
thanks for your help and time.

A:BSOD while playing Skyrim SYSTEM_SERVICE_EXCEPTION

Welcome to the forums Mfunn, I had a look through your files and a few thigs strike me right off the bat, First and fore most please uninstall daemon tools then download and run this tool:

DuplexSecure - Downloads

When the tool runs if the uninstall box is grayed out you are done and you can close out of the window, if not click uninstall and let the tool do its work. Do not click the install button as this will install a driver known to cause BSODs on to your computer.

Next please check and see if you can find any updates for your Graphics card driver you can check the manufacturere website for them: http://support.amd.com/us/Pages/AMDSupportHub.aspx
Last please see if you can find updates for your Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller
which can be found here: Marvell - Support

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RELEVANCY SCORE 68

I recently installed a new hard drive into my system. It began to crash with the System_Service_Exception error. I decided that since I was going to reinstall windows on a SSD anyways, I might as well do it now. So I reinstalled windows on a solid state and everything was fine for a day until it started crashing again. I am really not sure what to do as I do not know much about blue screens and stuff.

Thanks, Rob.

A:BSOD When Playing Games System_Service_Exception

Crap just realized I used wrong forum...

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RELEVANCY SCORE 68

I recently installed a new hard drive into my system. It began to crash with the System_Service_Exception error. I decided that since I was going to reinstall windows on a SSD anyways, I might as well do it now. So I reinstalled windows on a solid state and everything was fine for a day until it started crashing again. I am really not sure what to do as I do not know much about blue screens and stuff.
ROB-Thu_12_31_2015_115251_86.zip

A:BSOD When Playing Games System_Service_Exception

Have you downloaded the DM Log Collector from this site?

What USB audio device do you have?

Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Nvidia. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver.

Read other 0 answers
RELEVANCY SCORE 68

Hi there,

My computer BSOD today while playing Skyrim. If it's possible I would like to know what caused it and how I can prevent it from happening again.

I also got a BSOD on the 6th although I cannot remember what I was doing when it happened. Any help with that would also be appreciated.

Please view System Spec on my profile for system information. [Edit: just noticed there's a little drop down arrow at the bottom left of this post... you can tell I'm new around here haha]

Thanks

Attachment 197507

A:BSOD while playing Skyrim SYSTEM_SERVICE_EXCEPTION

Crashes are inconclusive as to what the cause is


Code:
AODDriver2.sys Wed Jun 15 04:38:35 2011 (4DF86F8B)
Remove AMD Overdrive. It is known to cause problems






Quote:
AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center.
Please uninstall the AMD OverDrive program as it can cause BSOD's on your system.
If it's the stand-alone app, uninstall it via Control Panel...Programs...Uninstall a program
If it's in the AMD VISION Engine Control Center, you can uninstall it using the AMD uninstall tool (or uninstall the entire AMD VISION Engine Control Center application through Control Panel

If the device remains a problem in perfmon /report, open Device Manager, select the "View" item.
Then select "Show hidden devices" and scroll down to the Plug and Play Drivers section.
Locate the AODDriver entry, right click on it and select "Uninstall". Reboot for changes to take affect.




Code:
ctac32k.sys Wed Jul 02 04:38:22 2008 (486B3E7E)
Update your sound card drivers - Creative Worldwide Support


Code:
Rt64win7.sys Thu Feb 26 04:04:13 2009 (49A65B0D)
Update your Realtek drivers - Realtek
BSOD BUGCHECK SUMMARY

Code:

Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Thu Feb 9 11:15:55.575 2012 (UTC - 5:00)
System Uptime: 0 days 0:25:15.027
Probably caused by : ntkrnlmp.exe ( nt!ExFreePoolWithTag+43 )
EXCEPTION_CODE:... Read more

Read other 9 answers
RELEVANCY SCORE 68

Hey,
i have some Problems with my Computer and i need your help.

My Computer randomly crashes when i playing Games.
BSOD: System_Service_Exception ( atikmdag.sys ).
i already deleted all amd drivers with DDU and downloaded the newest AMD Driver.

I hope anyone of you can help me. if u need more informations ask me :P

A:BSOD System_Service_Exception when playing Games.

Please update drivers in red. The cause is the GPU driver, please try following these instructions and report back: atikmdag.sys error BSOD on startup [Solved] - Graphics Cards - Graphics & Displays
If that doesn't help, please test your GPU - Tutorial: Video Card - Stress Test with Furmark - Windows 7 Help Forums Keep an eye on the temperature and artifacts. If the temp get's too high or you see artifacts, stop the test.
Do not leave the test unmonitored as this can damage your GPU!.

Code:
LGBusEnum.sys Tue Nov 24 02:36:48 2009 (4B0B38B0)
Logitech Keyboard
http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys

LGVirHid.sys Tue Nov 24 02:36:48 2009 (4B0B38B0)
Logitech Gamepanel Virtual HID Device Driver
http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys

CM10864.sys Thu Aug 12 12:26:14 2010 (4C63CC46)
C-Media sound driver
http://www.carrona.org/drivers/driver.php?id=CM10864.sys

RTKVHD64.sys Tue Oct 30 10:51:36 2012 (508FA328)
Realtek High Definition Audio Function Driver
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys

Rt630x64.sys Fri May 10 11:59:08 2013 (518CC4EC)
Realtek PCI/PCIe Adapters
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys

LGSHidFilt.Sys Thu May 30 17:16:33 2013 (51A76D51)
Logitech Gaming KMDF HID driver[br]KB or mouse
http://www.carrona.org/drivers/driver.php?id=LGSHidFilt.Sys

dump_storahci.sys Thu Aug 22 13:40:39 2013 (5215F8B7)
driver created to provide disk access during crash dump ... Read more

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RELEVANCY SCORE 68

and DRIVER_IRQL_NOT_LESS_OR_EQUAL

Last week I had an issue with a BSOD error "Invalid kernel auto boost lock release" and it was fixed by uninstalling the fan control that came with my motherboard. This week I started BSOD'ing randomly playing Battlefield 4 getting the above errors. I've gotten each one at least twice and sometimes they happen right after starting the game, sometimes they happen an hour into it. Attached is my dump file using the diagnostic tool. Any help is greatly appreciated!

A:8.1 BSOD SYSTEM_SERVICE_EXCEPTION playing games

Remove Norton using this procedure:





Anti-Virus Removal:
Please do the following:
- download a free anti-virus for testing purposes: Free AntiVirus If using Windows 8, enable Windows Defender and the Windows Firewall instead (after removing Norton).
- un-install the Norton from your system (you can reinstall it, if so desired, when we're done troubleshooting)
- remove any remnants of Norton using this free tool: http://us.norton.com/support/kb/web_...080710133834EN
- IMMEDIATELY install and update the free anti-virus (if using Win8, enable Windows Defender), then check to ensure that the Windows Firewall is turned on.
- perform a full system scan to ensure that no malware has snuck onto your system while the anti-virus was malfunctioning.
- check to see if this fixes the BSOD's
NOTE: NEVER run more than 1 anti-virus, firewall, Internet Security/Security Center application at the same time.



Uninstall the AsRock Extreme Tuner (it was blamed in one of the memory dumps).

Uninstall Connectify (I have seen issues with v3 on other systems).

AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center. This driver is known to cause BSOD's on some Windows systems.





Please un-install all AMD/ATI video stuff from Control Panel...Programs...Un-install a program
Then, download (but DO NOT install) a fresh copy of the ATI drivers from Global Provider of Innovative G... Read more

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RELEVANCY SCORE 68

I've been receiving the SYSTEM_SERVICE_EXCEPTION BSOD while playing GTAV. I suspected that the new beta catalyst drivers (15.4) from AMD were the cause of the issue, so I uninstalled the drivers using the Display Driver Uninstaller program in Safe Mode and reinstalled the 14.12 catalyst drivers. I am still receiving the BSOD after going back to the stable drivers.

I also had a Canon CanoScan LiDE 70 scanner that technically isn't supported by Windows 8.1, but I had drivers/software working through Windows 7 compatibility mode. I uninstalled the drivers and software, then unplugged the hardware, to see if that was causing the issue, but still have the same problem.

I used BlueScreenView to determine the crash is caused by driver ntoskrnl.exe 0x0000003b.

Attached is my .zip created from the DM Log Collector Tool. Any help is appreciated.

A:BSOD while playing GTAV SYSTEM_SERVICE_EXCEPTION

Hi Ragnakak & welcome to the forums ^_^,

I have analysed your dump files and below has been provided an analysis of the same for informative purposes -
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.

Code:
4: kd> knL
# Child-SP RetAddr Call Site
00 ffffd000`25b0f3e8 fffff801`21f5e7e9 nt!KeBugCheckEx
01 ffffd000`25b0f3f0 fffff801`21f5e0fc nt!KiBugCheckDispatch+0x69
02 ffffd000`25b0f530 fffff801`21f5a1ed nt!KiSystemServiceHandler+0x7c
03 ffffd000`25b0f570 fffff801`21ecb0a5 nt!RtlpExecuteHandlerForException+0xd
04 ffffd000`25b0f5a0 fffff801`21ecf45e nt!RtlDispatchException+0x1a5
05 ffffd000`25b0fc70 fffff801`21f5e8c2 nt!KiDispatchException+0x646
06 ffffd000`25b10360 fffff801`21f5cdfe nt!KiExceptionDispatch+0xc2
07 ffffd000`25b10540 fffff801`21eec7a0 nt!KiGeneralProtectionFault+0xfe
08 ffffd000`25b106d0 fffff801`21ec47e8 nt!KxWaitForLockOwnerShipWithIrql+0x14
09 ffffd000`25b10700 fffff801`60d5a379 nt!ExAcquireResourceExclusiveLite+0x218
0a ffffd000`25b10770 fffff801`60d5a0a3 dxgmms1!VidSchiSubmitCommandPacketToQueue+0x69
0b ffffd000`25b107e0 fffff801`61098796 dxgmms1!VidSchSubmitCommand+0x333
0c ffffd000`25b10900 fffff801`6108d8ca dxgkrnl!DXGCONTEXT::SubmitPresent+0x4a6
0d ffffd000`25b10ec0 fffff801`6108ef70 dxgkrnl!DXGCONTEXT::Present+0xa6a
0e ffffd000`25b118b0 fffff801`21f5e4b3 dxgkrnl!DxgkPresent+0x3e0
0f ffffd000`25b11a80 00007ffa`d546173a nt!KiSystemServiceCopyEnd+0x13
10 00000051`feefe898 0000000... Read more

Read other 6 answers
RELEVANCY SCORE 68

Hi there,

My PC is getting random BSODS while playing. I tested RAM with Memtest86 but no errors were found. Also reinstalling Windows from a scratch didn't help so any help would be deeply appreciated.

All the neccesary info is attached.

A:BSOD SYSTEM_SERVICE_EXCEPTION Crash while playing

Hello Cesah and welcome to 10forums!

I would recommend that you visit AMD's driver download page and update your graphics card drivers!
http://support.amd.com/en-us/download

Cheers, Boris

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RELEVANCY SCORE 68

OS: Windows 7 Home Premium x64
CPU: AMD Phenom(tm) II X6 1075T Processor
Memory:8GB Kit (4GBx2), Ballistix 240-pin DIMM, DDR3 PC3-10600 memory module
HDD: HITACHI HDS721050CLA362 (500GB)
Graphics: NVIDIA GeForce GTX 260
Motherboard: ASUS M4A78LT-MLE
Security: MSE

After about 45 mins of gaming my comp would slow down for a minute and follow up with the BSOD. I also get a BSOD Memory_Management on my other games. Since both started coming up at the same time I believe there may be one solution to both problems.

A:BSOD playing Battlefield 3, System_Service_Exception

Hi, welcome to SevenForums!

Few different errors, only 1 dump points to a driver, which is dxgmms1.sys (direct x driver). The rest point to ntkrnlmp.exe as it doesn't know what's causing it, and the fourth is Pool Corruption. First thing I'd like you to do is uninstall your video card drivers and reinstall the latest version (pertaining to the directx driver error).

Two tests I'd like you to run:






Quote:

Memtest:

Read the following to test your memory for errors.

Driver Verifier:

Read the following to enable Driver Verifier. Use Driver Second if Memtest finds nothing, as it's likely a software / driver issue, we just aren't being told what it is, and hopefully Driver Verifier will than force a crash if it finds the violating driver.

Before enabling Driver Verifier, my recommendation is to set a backup / restore point as in severe cases Driver Verifier can break your Windows. If you have difficulty getting into Windows, boot into Safe Mode and disable Driver Verifier there.



Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Icarus\Downloads\Dumps\Windows_NT6_BSOD_jcgriff2\022612-24850-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (6 procs) Free x64
Product: WinNt,... Read more

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RELEVANCY SCORE 67.2

As the title says, I was playing a game of League of Legends when suddenly, a while BSOD appeared. I've had several BSOD's in the past, but most have been simple updates and moving on with my life. The problem is that I just updated all of my drivers and whatnot a week or so ago, so everything is fresh and I'm not quite sure what is causing this issue, as I don't recall ever getting this error before (System_Service_Exception). Any help that can be given would be appreciated!

A:BSOD System_Service_Exception while playing League of Legends

Welcome to the Forum.

Reduce items at start-up:How to Change, Add, or Remove Startup Programs in Windows 7
Perform a clean boot: How to Troubleshoot a Problem by Performing a Clean Startup in Windows 7 or Vista
Norton tends to cause BSOD/ please remove it for testing purpose.

Recommended antivirus software for Windows 7 based on stability compared to others:- Microsoft Security Essentials Download | Free Spyware Protection
Malwarebytes - The Free version
Good & Free System Security


   Warning
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.



Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:How to Repair Windows 7 System Files with System File Checker
Check for heating issues using Speccy or HWmonitor

Upload a screen shot: Screenshots and Files - Upload and Post in Seven Forums
Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.RAM - Test with Memtest86+





Quote:
The goal is to test all the RAM sticks and all the motherboard slots.

Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

If you get errors, stop the test and continue with the next ... Read more

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RELEVANCY SCORE 67.2

Intermittent BSOD's. Most of the time it'll be a System_Service_Exception but every now and then I'll get something new and exciting like Clock_Watchdob_Timeout. I've very recently (last week or so) run MemTest86 with no errors popping up, and that's pretty much the extent to which I know what to do.

Here's a Speccy link: http://speccy.piriform.com/results/4...bma7jMvPX58CMv

Attached is a Mini Tool Box output, and the BSOD output from the forum sticky.

If I need to add anything else just let me know, thanks in advance.

A:BSOD's playing Squad, Wargame:RD - Always System_Service_Exception

Latest dump indicates a problem with aswMonFlt.sys.


Code:
BugCheck 3B, {c0000005, fffff8034c0ada32, ffffd0002a9810c0, 0}

*** WARNING: Unable to verify timestamp for aswMonFlt.sys
*** ERROR: Module load completed but symbols could not be loaded for aswMonFlt.sys
Probably caused by : aswMonFlt.sys ( aswMonFlt+6747 )

aswMonFlt.sys belongs to Avast anti-virus. Try uninstalling it then make sure Windows Defender and Windows Firewall are enabled and run with them for awhile, see if that resolves the problem.

The older dumps are inconclusive, many are Bugcheck 3B pointing at different kernel modules. Something else is causing the problem.

If removing Avast does not fix the problem, then enable Driver Verifier and see what that shows us:

===================================================
Driver Verifier is a diagnostic tool built into Windows 10, it is designed to verify both native Microsoft drivers and third party drivers. Driver Verifier's verification process involves putting heavy stress on drivers with the intention of making bad, outdated, incompatible or misbehaving drivers fail. The required result is a BSOD (Blue Screen of Death) which will generate a crash dump for debugging purposes.
Machines exposed to Driver Verifier will run very sluggishly due to the stress being applied to the drivers.

Driver Verifier - Enable and Disable in Windows 10

Pay close attention to
PART TWO
and make sure the correct boxes are checked.

Warning:
It is not advised to ... Read more

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RELEVANCY SCORE 67.2

Hello Keep getting BSOD as stated above really annoying only started recently when trying to launch star wars the old republic. Not sure whats going on but i recently updated the graphics card driver to the latest and a few bsods occured while trying to launch Swtor so rolled the drivers back and unplugged the dvd drive which i havent been using until recently when I re attached it to watch DVDs.

Many thanks in advance

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RELEVANCY SCORE 67.2

Dear all,

since a few weeks I experience BSOD errors randomly when I want to start the Second Life Viewer application Firestorm Viewer (4.7.9.50527, which is the latest release for Windows, 64bit)

I am suspecting that a/the graphics cards driver could cuase the problem but I am not sure about on it.
Therefore I created a file with DM Log Collector tool, and I attached the result (zipfile as attachment)

As I am pretty unexperienced in reading and interpreting dump files I count on experts here in the forum to get further help to analyze the BSOD issue.

In case of missing information or further question don't hesitate to raise questions / remarks to me.

Thanks a lot in advance.
Cheers
LRT14050

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RELEVANCY SCORE 67.2

Hello,

So, i got a relative new (<1 year old) home build PC. There weren't any problems during the first couple of months. But now, i got these bsod's while playing Titanfall, viewing a movie or video on YouTube. So I thought there was something wrong with my video card or it's driver. So I ran verifier.exe to see what could be wrong, restarted my PC and that's when i ran into a BSOD-loop, with DRIVER_IRQL_NOT_LESS_OR_EQUAL. Not a problem, If i could enable safe mode in the recovery menu that shows up after a few bsod's. I could try and solve the problem with google. The problem was that my pc didn't react to my keyboard at all. So after many reboots, i decided to clear my CMOS on my motherboard. With success, because my keyboard did work again, and i could reboot again, without safe mode with verifier on. So I assumed my problem was solved, and disabled verifier. that was 2 days ago, but today, after a whole day working for school on my pc, I needed so relax time and decided to watch a video on YouTube. And that's when i got another bsod with System_Service_Exception Attachment 52964

A:Random BSOD: System_Service_Exception playing titanfall

Hi Potatocrisps & Welcome to the forums ^_^,

I have analysed your dump files and below has been provided an email of the same for informative purposes :-

Code:
**************************Sat Oct 25 02:26:52.509 2014 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\102414-4984-01.dmp]

Windows 8 Kernel Version 9600 MP (8 procs) Free x64

Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018

System Uptime: 2 days 3:23:42.313

Probably caused by : hardware ( win32k!HMAllocObject+ee )

BugCheck 3B, {c0000005, fffff960000ffc72, ffffd00024289f10, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)

Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff960000ffc72, Address of the instruction which caused the bugcheck
Arg3: ffffd00024289f10, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR: 0x3B

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

PROCESS_NAME: chrome.exe

FAILURE_BUCKET_ID: IP_MISALIGNED

CPUID: "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"

MaxSpeed: 3500

CurrentSpeed: 3500

BIOS Version V1.8

BIOS Release Date 05/30/2014

Manufacturer MSI

Product Name MS-7821

??????????????????????????????????????????????????????????????????????????????????????``
**************************Wed Oct 22 21:11:19.177 2014 (UTC + 5:30)*********************... Read more

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RELEVANCY SCORE 67.2

I get a BSOD with a restart or a random restart with NO BSOD at random times while playing a game or watching a video. I guess it might have something to do with my graphics card, maybe over heating or a bad combination of drivers.

Current Games: League of Legends, World of Tanks, & Dragon Nest.

Basic Information

Current OS: Windows (7) Ultimate [ 64-bit ] <Service Pack 1>
Original OS: Windows Vista
RAM: 4.00 GB
Processor: Intel Pentium [Dual] CPU E220 (2.40 GHz x 2.40 GHz)

Blue Screen Viewer

062412-22432-01.dmp | 6/24/2012 2:02:56 AM

Bug Check String: SYSTEM_SERVICE_EXCEPTION
Bug Check Code: 0x0000003b
Parameter #1: 00000000`c0000005
Parameter #2: fffff960`000b6df9
Parameter #3: fffff880`08ba7ef0
Parameter #4: 00000000`00000000
Caused by Driver: PCIIDEX.SYS
Caused by Adress: PCIIDEX.SYS+112c
Crash Address: ntoskrnl.exe+7f1c0

A:(BSOD) While playing games. [ System_Service_Exception ] <0x0000003b>

x_ x Got knocked to the back by posts of people who didn't include information.

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RELEVANCY SCORE 54

BSOD while playing games using NVIDIA GRAPHICS CARD only, my gpu driver is up to date and i even used the original driver but still BSOD. i really need a help.

here is the DUMP FILES.

A:SYSTEM_SERVICE_EXCEPTION 0x0000003b while playing games

Welcome to SF .

I would start by updating Intel drivers, especially igdkmd64.


Code:
Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff800032e1739, fffff88009b95030, 0}

Probably caused by : Unknown_Image ( nt!KeSetEvent+139 )

Code:
fffff880`09b93388 fffff880`04a4d5e9 igdkmd64+0x3b5e9
fffff880`09b93398 fffff880`04a4d2cc igdkmd64+0x3b2cc
fffff880`09b933b8 fffff880`04c16974 igdkmd64+0x204974
fffff880`09b933c8 fffff880`04c16a5b igdkmd64+0x204a5b
fffff880`09b933e8 fffff880`04c59e89 igdkmd64+0x247e89
fffff880`09b933f0 fffff880`054dacd0 igdkmd64+0xac8cd0
fffff880`09b933f8 fffff880`04c59d97 igdkmd64+0x247d97
fffff880`09b93408 fffff880`04bc1519 igdkmd64+0x1af519
fffff880`09b93418 fffff880`04c59d97 igdkmd64+0x247d97
fffff880`09b93420 fffff880`04c16a30 igdkmd64+0x204a30
fffff880`09b93428 fffff880`04c16a90 igdkmd64+0x204a90
fffff880`09b93430 fffff880`04c16940 igdkmd64+0x204940
fffff880`09b93438 fffff880`04c169b0 igdkmd64+0x2049b0
fffff880`09b93440 fffff880`04c16b10 igdkmd64+0x204b10
fffff880`09b93448 fffff880`04c16b60 igdkmd64+0x204b60
fffff880`09b93450 fffff880`04c16bc0 igdkmd64+0x204bc0
fffff880`09b93458 fffff880`04c16bd0 igdkmd64+0x204bd0
fffff880`09b93460 fffff880`04c16be0 igdkmd64+0x204be0
fffff880`09b93468 fffff880`04c16c20 igdkmd64+0x204c20
fffff880`09b93470 fffff880`04c16c70 igdkmd64+0x204c70
fffff880`09b93478 fffff880`04c16c90 igdkmd64+0x204c90
fffff880`09b93480 fffff880`04c16cc0 igdkmd64+0x204cc0
fffff880`09... Read more

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RELEVANCY SCORE 48

Hey, my computer has been doing this for a while now, but it will go for bursts with it working. However lately the blue screens have become a lot more common and has made the computer just unusable. Attached are my dmp files.

SETH-PC-Thu_04_28_2016__44115_28.zip

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RELEVANCY SCORE 48

So, I'm having a BSOD every couple of days. I thought maybe the graphics card drivers could be the problem, but I have the latest one and still have those BSODs. I've attached several minidumps so if you can check them out. Thanks.

Minidump.rar :: Free File Hosting - File Dropper: File Host for Mp3, Videos, Music, Documents.

A:BSOD system_service_exception

Additional information is required.

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

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RELEVANCY SCORE 48

sysinfo log:
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz, Intel64 Family 6 Model 15 Stepping 11
Processor Count: 4
RAM: 4095 Mb
Graphics Card: NVIDIA GeForce 8600 GT, 256 Mb
Hard Drives: C: Total - 284962 MB, Free - 118397 MB; D: Total - 305245 MB, Free - 45021 MB;
Motherboard: ASRock, G41M-VS3.
Antivirus: avast! Antivirus, Updated and EnabledClick to expand...

I only copied the following information from my previous bsod: SYSTEM_SERVICE_EXCEPTION and Stop: 0x0000003B

I've been getting bsod's regularly in the past week or so. previously it was also occuring but not on a so regular basis. I've had this installation for a few months. any idea? no hardware changes within the past few months.

I don't know how I can the details but I've found this in the event viewer in Windows Logs > Application > latest entry which is a bluescreen at the actual time that it happened. properties of the event are (don't know if this helps at all???).. sorry for the lack of information.

Log Name: Application
Source: Windows Error Reporting
Date: 20/11/2012 5:44:45 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: Phillip-PC1
Description:
Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1:
P2:
P3:
P4:
P5:
P6:
P7:
P8:
P9:
P... Read more

A:bsod SYSTEM_SERVICE_EXCEPTION

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RELEVANCY SCORE 48

Hello, i've been having lots of BSOD lately in Windows 7 x64. And i have no idea if its the software or hardware causing this problem. Anyway i keep getting SYSTEM_SERVICE_EXCEPTION and PAGE_FAULT_IN_NONPAGED_AREA most of the time. I've tried Windows 7's inbuilt memory diagnostic, and been running Everest Stability test straight for 5-6 hours without problems. But right now, i get those BSODS perhaps 20 minutes gaming in L4D2.

Could someone please search through those minidumps of mine. And find out what really is causing problems for me?

Hardware setup is:

Asus Commando, no overclocking
Intel E6750
Asus HD4890
Western Digital Black 1TB
Creative X-Fi Xtrememusic
and one High Definition mini-pci soundcard.

Minidump files:
(Thought i had those already uploaded, but they don't accept .dmp filetype on the webpage *Bah*)
http://www.dump.no/files/7333b3f5b1e...9-19874-01.dmp
http://www.dump.no/files/7333b3f5b1e...9-20170-01.dmp
http://www.dump.no/files/7333b3f5b1e...9-20701-01.dmp
http://www.dump.no/files/7333b3f5b1e...9-24336-01.dmp

A:SYSTEM_SERVICE_EXCEPTION & Other BSOD

  
Quote: Originally Posted by eslu


Hello, i've been having lots of BSOD lately in Windows 7 x64. And i have no idea if its the software or hardware causing this problem. Anyway i keep getting SYSTEM_SERVICE_EXCEPTION and PAGE_FAULT_IN_NONPAGED_AREA most of the time. I've tried Windows 7's inbuilt memory diagnostic, and been running Everest Stability test straight for 5-6 hours without problems. But right now, i get those freezed perhaps 20 minutes gaming in L4D2.

Could someone please search through those minidumps of mine. And find out what really is causing problems for me?

Hardware setup is:

Asus Commando, no overclocking
Intel E6750
Asus HD4890
Western Digital Black 1TB
Creative X-Fi Xtrememusic
and one High Definition mini-pci soundcard.


Hi and welcome

We are going to need the dmp file located in c:\windows\minidump, zip it and upload it to us using the attachment icon. instructions here http://www.sevenforums.com/crash-loc...d-problem.html
Let us know if you need help

Kenn J++

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RELEVANCY SCORE 48

Hello all,

I've poked around here before to learn a bit, but never had to post until now. Having some BSOD issues. Whenever I try and open up the device manager, it goes to a BSOD. It also goes to a BSOD if I try to open up the End of Nations game. Every time but one it has told me the BSOD was for System_Service_Exception, except once it said Page_fault_in_non_paged_area.

System specs:
ASUS Laptop - M70Vseries - Stock setup, I don't play around with much
Vista Home Premium - 64-bit
Intel T9400 Processor - 2.53 GHz
GeForce 9650M GT 1 GB
4 GB of RAM

I ran memtest and it didn't find any problems. And I can open up the device manager in safe mode. All the drivers I checked were the current versions, and not finding any viruses or issues with running adaware and AVG.

Any help would be greatly greatly appreciated! Thanks for all you guys do here.

A:BSOD - System_Service_Exception

Welcome
Your files were consistent the problem is due to this driver. Update the driver or uninstall the software.
Pwipf6.sys file descriptionProductname: Privacyware Filter Driver Description: pwipf6 Company: Privacyware/PWI, Inc. File size: Various

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RELEVANCY SCORE 48

? OS - Windows 7
? x64
? What was the original installed OS on the system?
- Windows 7 X64
? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)?
- Uncertain.**
? Approximate age of system (hardware)
- Approximately 3 years.*
? Approximate age of OS installation (if you know)
- Uncertain.**
? Have you re-installed the OS?
- Uncertain.**

* - Was stock until my graphics card fried around March/April. Due to the motherboard being odd as it was a brand computer (Acer Predator) I had to replace the motherboard and PSU along with it. CPU and RAM are still stock.
** - The replacing mentioned in the previous paragraph was not done by me as I no longer trust myself to, and so I had an IT guy do it, friend of my fathers. There was something about the OS being installed on the motherboard. I'm uncertain if he installed a new one or simply cloned it onto a different drive. (Another friend assumed the latter.)

? CPU - Intel Core i5-3450 @ 3.10GHz
? Video Card - Nvidia GeForce 960 GTX 2GB (Mini)
? MotherBoard - MSI B75MA-E33, Socket 1155
? Power Supply - Cooler Master G650, 650W

? System Manufacturer - MSI (According to DxDiag, original Acer)
? Exact model number - Uncertain. Originally Acer Predator G3620. DxDiag says System Model: MS-7808

Laptop or Desktop?
- Desktop

A:BSOD - SYSTEM_SERVICE_EXCEPTION

I believe it's been about 48 hours, or a little extra. As suggested in the how-to-post post, I'm bumping.

Ran the driver verifier, as it said, which didn't cause a BSOD. I haven't discovered a direct pattern with the ones I've had, I believe it's three at this point. The one that's in the zipped folders being the most recent.

Haven't had one since, only thing I've changed is that I'm turning off the computer overnight, every night, instead. I prefer keeping it in hybrid sleep for most nights, turning it off every third, fourth night maybe, on my terms. Personal preference with little reason, really. Didn't have a problem with BSOD's when I did it before. No idea what I did or changed before they started.

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RELEVANCY SCORE 48

My sister's computer gave her a BSOD today. The message it gave was a System_Service_Exception (atikmdag.sys). If I'm understanding what I've been reading, this could be a driver issue? She went through the device manager and expanded everything but did not see any yellow exclamation points. Any suggestions as to what the next step here should be to try to find out the problem?
 

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RELEVANCY SCORE 48

Hello, so I keep getting this blue screen of death every so often on my computer, I've tried many solutions to fix this issue such as installing drivers for particular components etc but it's still occurring, I have the dmp files available for anyone to check out, would really appreciate some help, thank you.

A:Bsod - system_service_exception?

Hi Misogikong,

I hope you know that you uploaded a zip containing shortcuts?
These shortcuts lead to a location that is non-existent on other systems except yours

Please read BSOD Posting Instructions

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RELEVANCY SCORE 48

Hey I have run into a bit of trouble with my PC lately.

I have constantly been getting SYSTEM_SERVICE_EXCEPTION BSOD and it's apparently a problem with win32k.sys.

I let my teacher have a look at some of the crash logs and he said it looks like a video card related problem. I swapped my card with my old one, was all running good and thought I was fine and then all of a sudden I got it again.

This happens on games like starcraft II, grand theft auto iv, killing floor and nation red.

It happens when alt-tabbing and quitting from these games. It doesn't happen all the time but just a lot of it.

A:[bsod] system_service_exception

Hi-

Please Remove Zone Alarm, it has been known to cause problems on Vista/7.
Run this tool AFTER you have uninstalled zone alarm. (http://download.zonealarm.com/bin/fr...cpes_clean.exe)



Code:
avgntflt.sys Thu Feb 11 10:12:02 2010
Please remove Avira. use this tool to uninstall http://files.avast.com/files/eng/aswclear5.exe
And Install MSE (Microsoft Security Essentials) http://www.microsoft.com/security_essentials/

please update (or verify that they are up-to-date) the following:

Quote:




*AMD ???? (Would anyone know why i found a AMD driver, but can't seem to find an AMD device ??)
*ASUS Audio in/out driver. Please list what apps are preinstalled by ASUS.
*Intel SATA RAID Controller
*Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller
*MagicISO SCSI Host Controller
*NVIDIA GeForce GTX 275
*Realtek High Definition Audio
*iTunes
*VirtualBox




I am suspecting ASUS pre-installed "stuff" as the driver dates back to 2007, it might be best just to remove ASUS utilities, esp. those that relate to sound.

Regards,

Mark

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RELEVANCY SCORE 48

Hello.

I keep getting a BSOD saying SYSTEM_SERVICE_EXCEPTION and can't find the reason.

I have been running memtest and it reports that the memory are ok.
It's a complete new motherboard, new cpu and new memorys on a new installed
Windows 7 Ultimate x64.

I had some other bsod saying memoy_management but they went a way when i set the voltage for memory to 1.65 (as they where specified for) but i still get the SYSTEM_SERVICE_EXEPTION once a day. (sometimes at boot )

Can some one give me a clue on what the problem could be?

A:System_service_exception bsod.

Hi and welcome to SF!

Stop code 3B, which is system service exception, with win32k.sys, make me think about third party antivirus or firewall cause the BSODs.
I would recommend you to remove Eset Node 32 for testing purpose:
How to uninstall or remove ESET Nod32 antivirus totally?

If you need an alternative antivirus to protect your system while not having Eset, I recommend MSE, it's BSODs free and it is free
http://www.microsoft.com/security_essentials

Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads

Old drivers:

Code:
fffff880`03cd6000 fffff880`03ced000 tifsfilt tifsfilt.sys Wed Aug 29 19:37:29 2007 (46D56889)
fffff880`01400000 fffff880`014b0000 timntr timntr.sys Wed Aug 29 19:38:23 2007 (46D568BF)
Either update them or remove them, they belong to Arnonis true image driver.


Code:
tdrpman tdrpman.sys Mon Nov 12 20:36:33 2007 (473856E1)
Acronis Try&Decide and Restore Points Volume Filter Driver. Update or remove please, drivers that 2 or 3 years old will make system run unstable.

Code:
snapman snapman.sys Thu Nov 22 15:19:33 2007 (47453B95)
Acronis True Image Snapshot Manager driver http://www.acronis.com

BUGCHECK SUMMARY:

Code:
BugCheck 3B, {c0000005, fffff80002fcfadd, fffff88008cccfb0, 0}

Probably caused by : ntkrnlmp.exe ( nt!AlpcpReceiv... Read more

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RELEVANCY SCORE 48

Hi,

I recently bought a Fujitsu lifebook (C2D 4GB RAM), but after a week of functioning properly it suddenly crashes on every attempt to launch any sort of application requiring more than the minimal amount of memory. IE and even the Control Panel, for example, cause a BSOD, yet minesweeper doesn't. I can't launch a system restore either, since that causes a BSOD as well.

Precise details vary from crash to crash, but the exception is always the same, a SYSTEM_SERVICE_EXCEPTION. This is an example of the details provided on one such occasion :

BCCode : 3b
BCP1 : 00000000C0000005
BCP2 : 0000000000000000
BCP3 : FFFFFA6016BB9EE0
BCP4 : 0000000000000000
OS_Version : 6_0_6001
Service Pack : 1_0
Product : 768_1

and attached is the compressed dmp file that corresponds to the above.

Thank you!

A:BSOD - system_service_exception

Quote:





Originally Posted by Cataphract


Hi,

I recently bought a Fujitsu lifebook (C2D 4GB RAM), but after a week of functioning properly it suddenly crashes on every attempt to launch any sort of application requiring more than the minimal amount of memory. IE and even the Control Panel, for example, cause a BSOD, yet minesweeper doesn't. I can't launch a system restore either, since that causes a BSOD as well.

Precise details vary from crash to crash, but the exception is always the same, a SYSTEM_SERVICE_EXCEPTION. This is an example of the details provided on one such occasion :

BCCode : 3b
BCP1 : 00000000C0000005
BCP2 : 0000000000000000
BCP3 : FFFFFA6016BB9EE0
BCP4 : 0000000000000000
OS_Version : 6_0_6001
Service Pack : 1_0
Product : 768_1

and attached is the compressed dmp file that corresponds to the above.

Thank you!





Hi. . .

The info you posted indicates that was the 7th BSOD on November 28.

The bugcheck - 0x3b (0xc0000005, 0x0, 0xfffffa6016bb9ee0, 0x0), no probable cause listed.

0x3b = SYSTEM_SERVICE_EXCEPTION = an exception happened while executing a routine that transitions from non-privileged code to privileged code. The 1st parm inside the parenthesis 0xc0000005 is the exception = memory access violation.

Post-dump processing listed probable cause = rassstp.sys, the Microsoft RAS SSTP miniport call manager driver. But this IS NOT the cause of the crash.

Usually o... Read more

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RELEVANCY SCORE 48

Hi, so I've been running into a handful of BSOD with this new computer. This was a build finished about a month ago and eventually getting sick of running into all of those screens, I decided to re-install my OS. All was well for a week or two, then I'm sure I was surprised for two more screens. First one I didn't catch, second one I caught with the SYSTEM_SERVICE_EXCEPTION. I've been browsing around other threads and have been greeted with scans and system logs, but I just wanted to start from step 1 with you guys.

I'm not sure what the problem is this time and I really want to avoid re-installation from scratch again if possible.
 

A:Bsod system_service_exception

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RELEVANCY SCORE 48

i have been getting bsod's on this PC since 2 weeks after i got it, its been 8 months now.
its completely random even happens while idle, sometimes it works fine for a little while and others it cant even start up without bsod at which point i do a fresh install of the os, i have done this yesterday and it seemed to be working fine but it has just bsod twice in the last 10 mins.
everyone i take it too cant find anything wrong with it, they cant even force it to crash but then i plug it in at home and it crashes.....
system is running off a ups so it shouldnt be a power issue.

Windows 7
64 bit
8-9 months old system
fresh OS install
Intel core 2 duo e8500
HIS ATI Radeon HD 4800 series
Maximus Formula 2 ASUS
Antec 550 watt

these sys scans that you have asked for will only show 2 gig of ram, i have up to 8 was running 4 at the time of bsod.
i know that makes it sound like a ram issue but ive had the mother board and all ram tested and nothing wrong with them but just when the pc starts to die its alot more if not completely stable with only 1 stick of ram in it.

thanks in advance.


** Added Dxdiag report incase you would like to see it.

A:BSOD System_service_exception

Was the system originally Vista x86 or x64?

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RELEVANCY SCORE 48

I got a BSOD at windows 7 x64.

011112-16364-01.dmp 2012-01-11 PM 8:41:16 SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000005 fffff960`001241be fffff880`03d5d0c0 00000000`00000000 win32k.sys win32k.sys+c41be x64 C:\Windows\minidump\011112-16364-01.dmp 8 15 7601
The dump file is attached with zip format.

Please let me know how to solve this problem.

Thanks in advance.

A:Bsod - system_service_exception

Hard to be certain with only the one minidump file.
What I am seeing is several very old driver components loading on your system.
XP old.

One I know to be related to creative labs devices (do you have a soundblaster audio card?)

The second is related to a old piece of pennacle studio software.

Neither of them are going to function properly with win 7, they are simply too old.
Anyhow it appears to be a driver fault crashing the win32k system file.
I can't be more specific with only the one partial dump file to go on.

When ever anyone gets any problem I always recommend running this as it's fast and easy.
SFC /SCANNOW Command - System File Checker

Debugger noise follows

Code:
Probably caused by : win32k.sys ( win32k!TimersProc+142 )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff960001241be, Address of the instruction which caused the bugcheck
Arg3: fffff88003d5d0c0, Address of the ... Read more

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RELEVANCY SCORE 48

Well the latest help from the HP Tech support had me do a 'destructive' restore of my OS to try to fix the BSOD problems. I think it reduced the frequency, but had another this morning. I've attached the minidump...

A:BSOD - System_Service_Exception

  
Quote: Originally Posted by djv


Well the latest help from the HP Tech support had me do a 'destructive' restore of my OS to try to fix the BSOD problems. I think it reduced the frequency, but had another this morning. I've attached the minidump...


Hello Welcome to SF,

I guess the problem is casued by Symantec Heuristics Driver (BHDrvx64.sys). Remove your Symantec and see whether that makes any difference.






Quote:
Run the Memory Diagnostic & HD Diagnostic
Start > CMD > Right Click and Run as Administrator > SFC /SCANNOW



Code:

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c000001d, Exception code that caused the bugcheck
Arg2: fffff880070e66b7, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff8800962b9c0, Address
Drivers to be updated


Code:

adp94xx.sys Sat Dec 06 05:24:42 2008
arc.sys Fri May 25 02:57:55 2007
iirsp.sys Wed Dec 14 03:17:54 2005
lsi_fc.sys Wed Dec 10 04:16:09 2008
nfrd960.sys Wed Jun 07 02:41:48 2006
SiSRaid2.sys Wed Sep 24 23:58:20 2008
Hope this helps,
Captain

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RELEVANCY SCORE 48

Hi!

I have had MANY BSOD issues since installing Win7 and have slowly worked through most of the issues. This last one has me stumped. My system specs:
Win7 x64 - clean install new HD
Intel Core 2 Duo E6600
Asus Striker Extreme MB lates bios (1505)
4 GB Crucial DDR2 PC2-6400
NVIDIA GeForce8800 gts - latest driver from NVIDIA site (9107)
Microsoft wireless keyboard and mouse

I keep getting BSOD crashes after the system has been runnig for a few hours. BlueScreenView shows the following:
111609-30388-01.dmp 11/16/2009 7:08:10PM SYSTEM_SERVICE_EXCEPTION 0x0000003b
00000000`c0000005 fffff960`00166276 fffff880`09f841a0 00000000`00000000
win32k.sys win32k.sys+126276 x64
C:\Windows\minidump\111609-30388-01.dmp

Detail view hi-lights ntoskrnl.exe and Win32k.sys as the drivers that caused the crash.
I have been able to reproduce this error several times simply by using the scroll wheel on my mouse while browing a web page. When this error occurs it takes many reboot attempts and system startup repairs to get back up and running. Usually boots to a black screen with a mouse pointer only.

Additional information. Initial blue screens were related to memory errors. THese were solved by increasing the voltage to the RAM in the bios. No more memory related errors once that was done. Win 7 appars to be much more memory intensive than Vista was. This system was running Vista Ultimate x32 for a long time w/o any problems and all default MB settings.

Thanks for any advice.
... Read more

A:BSOD System_Service_Exception

  
Quote: Originally Posted by JerryS


Hi!

I have had MANY BSOD issues since installing Win7 and have slowly worked through most of the issues. This last one has me stumped. My system specs:Win7 x64 - clean install new HD
Intel Core 2 Duo E6600
Asus Striker Extreme MB lates bios (1505)
4 GB Crucial DDR2 PC2-6400
NVIDIA GeForce8800 gts - latest driver from NVIDIA site (9107)
Microsoft wireless keyboard and mouse

I keep getting BSOD crashes after the system has been runnig for a few hours. BlueScreenView shows the following:111609-30388-01.dmp 11/16/2009 7:08:10PM SYSTEM_SERVICE_EXCEPTION 0x0000003b
00000000`c0000005 fffff960`00166276 fffff880`09f841a0 00000000`00000000
win32k.sys win32k.sys+126276 x64
C:\Windows\minidump\111609-30388-01.dmp

Detail view hi-lights ntoskrnl.exe and Win32k.sys as the drivers that caused the crash.
I have been able to reproduce this error several times simply by using the scroll wheel on my mouse while browing a web page. When this error occurs it takes many reboot attempts and system startup repairs to get back up and running. Usually boots to a black screen with a mouse pointer only.

Additional information. Initial blue screens were related to memory errors. THese were solved by increasing the voltage to the RAM in the bios. No more memory related errors once that was done. Win 7 appars to be much more memory intensive than Vista was. This system was running Vista Ultimate x32 for a long time w/o ... Read more

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RELEVANCY SCORE 48

Hi there guys,i've been using this new pc for a couple of weeks,not longer than a month.Till when i started gaming on it,it has been crashing on me in more recent games like Crysis 2. Please tell me what's wrong with the pc

Attached is the dump file...

A:SYSTEM_SERVICE_EXCEPTION BSOD

Hello,

Start on some hardware diagnostics:

RAM - Test with Memtest86+

Run all three Prime95 tests: RAM - Test with Memtest86+

If those don't show anything, upload a full jcgriff2 report: http://www.sevenforums.com/crashes-d...tructions.html

...Summary of the dumps:

Code:

Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Mon Apr 25 06:23:36.380 2011 (UTC - 4:00)
System Uptime: 0 days 0:08:25.254
Probably caused by : Unknown_Image ( nt!MiGetPreviousNode+53 )
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x3B
PROCESS_NAME: ACBSP.exe
SystemProductName = TP67B+
??????????????????????????????????????????????????????????????????????????????????????``

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RELEVANCY SCORE 48

Hi,

I'm looking to get some help a BSOD that just popped up again today. First, a little background.

Specs: Intel Core i7-4790, EVGA GeForce GTX 950, Cooler Master HAF 912 - System Build - PCPartPicker

I built this machine about 3 weeks ago, and from the very first time installing Windows 10 I received a BSOD. After I got through the installation of Win 10 I was getting a BSOD about once every half hour, usually related System Service Exception or IRQ something or memory. So here is what I did on that same day.
1. Swapped out video card, reinstalled Windows 10 (Still got BSOD)
2. Swapped out SSD, reinstalled Windows 10 (Still got BSOD)
3. Reseated RAM, reinstalled Windows 10 (No BSOD)
4. Ran memtest86+ on each RAM module for varying passes on each module in each slot, no errors. Also ran Windows memory diagnostic, no errors.
5. Did sfc /scannow, windows found some corrupt files but could not repair all of them.
6. My conclusion was that I didn't seat the RAM properly the first time around and because of that the system files were got screwed up during installation.

Since then, my desktop ran almost flawless, minus a random web browser crash here and there. Then today things got bad. Mozilla would crash every few minutes, so I switched to IE, and got the same thing. Downloaded and installed Opera and Chrome, both crash. Then, along with the browser crash came a BSOD with System_Service_Exception 0x0000003b. Event viewer says the system rebooted from a bug check.

I'm l... Read more

A:BSOD System_Service_Exception. Please Help!

Realized that Windows did install automatic updates on Wednesday for me. I didn't use computer on Thursday, so this may be related. I ran a sfc /scannow and it did find corrupted files but couldn't fix them all. Right now I'm running multiple videos in Chrome and haven't had a BSOD yet (20 minutes). Would still like to analyze the dump files though for any clues as to what may be going on.

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RELEVANCY SCORE 48

Fresh install of Win10 Pro and it's crashing quickly.

I am guessing it has to be a driver that came with the MB since I haven't had time to install anything else. But, I have no idea which one. I'd be grateful for someone to look at the bug checks and point me in the right direction.

Thanks.

DESKTOP-E1NETIG-Wed_03_16_2016_223005_69.zip

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RELEVANCY SCORE 48

Hi. I've gotten the BSOD "SYSTEM_SERVICE_EXCEPTION" a couple of times now so I'm kind of curious as to what is causing it. I attempted to analyze the dmp files myself following the sticky at the top with windbg but I'm getting kind of lost and unsure on how to proceed as the cause points to win32k.sys
At the most recent point where it has happened I attempted to open a PDF file, though I am not sure if that helps at all.
? OS - Windows 7 Professional
? x64
? What was original installed OS on system? Win7 x64
? Full Retail Version
? Age - ~3 months; new hardware/os
? i5-750
? Gigabyte GTX 460
? Asus P7P55D-E Pro
? Corsair 750watt

Attatched are the files jcgriff2 outlined in the BSOD Posting Instructions.

NOTE: I realize that all the minidumps are in the zip but I believe only the most recent two are the ones that need attention. I had posted previously on this forum and jcgriff2 helped me with the batch preceding September 9th. Also, I believe the minidump from 10/18/10 has to do with the fact that I moved my computer to a different room and had to resocket the power cable on the motherboard as it was causing my computer to shut down. Essentially, the only ones causing concern for me are the ones from 11/01/10 and 10/25/10.

Thanks for the help in advance.

A:Bsod - system_service_exception

Hi -



NetLimiter is named as the probable cause in 2 of the 6 BSODs -

Code:

nlndis.sys Mon May 24 06:18:43 2010 (4BFA5283) - NetLimiter driver - http://www.netlimiter.com/
nltdi.sys Mon May 24 06:18:45 2010 (4BFA5285) - NetLimiter driver - http://www.netlimiter.com/

I suggest that you remove NetLimiter.

Update these drivers -

Code:

Rt64win7.sys Fri May 22 10:52:30 2009 (4A16BC2E) - Realtek Ethernet - http://www.realtek.com.tw/DOWNLOADS/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTypeID=3&GetDown=false

WinRing0x64.sys Sat Jul 26 09:29:37 2008 (488B26C1) - non-MS WinRing related driver - http://www.python.org/emacs/winring/

2 BSOD bugchecks = 0x124 = WHEA = Windows Hardware Error Architecture - "hardware" listed as the probable cause.
Info on 0x124 - http://www.sevenforums.com/crash-loc...-what-try.html

One 0x124 crash occured while linpack64.exe was running - Intel Burn Test, so hardware failure may be the cause.

Uninstall Daemon Tools, Alcohol 120, other virtual devices as these drivers are known to cause BSODs -

Code:

sptd.sys Sun Oct 11 16:55:14 2009 (4AD24632)
spzm.sys Sun Oct 11 16:55:14 2009 (4AD24632)


If BSODs persist, run the Driver Verifier -- http://jcgriff2.com/driver_verifier.htm


Windbg Logs
--> http://jcgriff2.net/BSOD_Logs/_99-db..._jcgriff2_.txt
--> http://jcgriff2.net/BSOD_Logs/_99-db...riff2_.txt.zip

Rega... Read more

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RELEVANCY SCORE 48

BSOD system_service_exception

have been using computer for awhile with no problems then about a month ago started to crash, on most of the crashes the error is system_service_exception.

A:BSOD system_service_exception

There seems to be no new BSOD dump collected, please follow this -



   Note
First, we want to make sure the computer is saving your dump files. Go to Control Panel -> System -> Advanced System Settings -> Startup and Recovery [Settings] Make sure that "Write Debugging Information" is set to Small Memory Dump (256kb) if it is not already.Create a Dump File when you get a BSOD
Next, make sure that the folder C:\Windows\Minidump exists. If not, create it (allow permission if asked). Make sure any dumps you want to analyze, whether yours or others', are in this folder. You can ZIP/RAR the files and send them to someone else to analyze as well.


Reduce items at start up:Performing a Clean Startup in Windows 7

Add, or Remove Startup Programs in Windows 7
Your Antivirus software is basically whats just needed there.

Make scans with - TDSSKiller Rootkit Removal Utility Free Download | Kaspersky Lab US

Online Virus Scanner EsetDaemon Tools (and Alcohol % software) are known to cause BSOD's on some Win7 systems (mostly due to the sptd.sys driver, although we have seen dtsoftbus01.sys blamed on several occasions). Please uninstall Daemon Tools.DuplexSecure - FAQAs an alternative, many people recommend the use of Total Mounter or Magic ISO

Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately:Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase

M... Read more

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RELEVANCY SCORE 48

Hello recently i have randomly gotten the BSOD SYSTEM_SERVICE_EXCEPTION. I'm usually pretty good with computers but i haven't learned much on BSOD's (maybe some documentation someone could provide?) So i've done everything i could think of, and a few things off Google with no luck. The BSOD cna happen moments after startup, or after 6 hours of gaming (during/after) so there really no pattern involved (to my knowledge).
This is just a quick thread, but if you need any more information please ask and ill do my best to reply.

Thanks,
Lewis. G

A:Bsod - system_service_exception

Bump

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RELEVANCY SCORE 48

Keep having on and off bluescreen issues for the last month. Most recently it's been saying system_service_exception, but the last two (tonight) said bad_pool_caller.
Haven't had any new software or hardware, nothing obvious that I can think of. Initially I thought it was my driver for my wireless adapter, so reinstalled that, and it worked fine for days, but the bluescreening has started again.
Using Windows 7 Professional 64bit. Been running 7 probably for about six months or so, ran XP for about half a year before that. It's a custom built PC, don't really know what info you'd need on it, so tell me if there's anything specific you need to know.

A:BSOD system_service_exception

Your ACPI\\AWY0001\\2&DABA3FF&1 driver isn't installed - please visit the website of the motherboard manufacturer and download/install the latest version of the chipset drivers (in particular, this is the AMD Away driver). Double check in Device Manager to ensure that it's installed.

Many different BSOD errors - this usually indicates a hardware issue (although an incompatibility in the drivers can cause this also). In this case your WiFi drivers are mostly blamed - so I'd wonder about them (and the device itself). Most often we see issues with Win7 and USB wireless adapters (you have a Belkin Wireless G USB Network Adapter).

I suggest that you ensure that you have Win7 drivers for the USB device (DO NOT use Vista drivers - post back here if there are no Win7 drivers available). Your current wireless drivers are from 2007. It appears that you may have rolled back from the 2008 version sometime in the middle of the BSOD issues (around 18 Jul 2010).

Please change over to a wireless card that mounts on your motherboard when you can afford it. They are more reliable and have better/faster throughput than the USB devices

BSOD BUGCHECK SUMMARY
Code:

Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Tue Aug 31 20:09:13.567 2010 (UTC - 4:00)
System Uptime: 0 days 0:29:06.254
BugCheck C2, {7, 1097, 104e0e55, fffffa8002cb7940}
Probably caused by : NETIO.SYS ( NETIO!FreeConditions+92 )
BUGCHECK_STR: 0xc2_7
PROCESS_NAME: svchost... Read more

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RELEVANCY SCORE 48

I'm back with a new BSOD for my desktop

https://www.dropbox.com/s/8f1sgdc0nn...dump3.zip?dl=0 The Minidump Files.

On Mon 09/22/14 21:59:58 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\092214-22093-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x153CA0)
Bugcheck code: 0x3B (0x80000003, 0xFFFFF802F5409D3A, 0xFFFFD0002E31E1E0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft? Windows? Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

On Mon 09/22/14 21:59:58 GMT your computer crashed
crash dump file: C:\WINDOWS\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0x3B (0x80000003, 0xFFFFF802F5409D3A, 0xFFFFD0002E31E1E0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware ... Read more

A:BSOD System_Service_Exception

Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum): Blue Screen of Death (BSOD) Posting Instructions Please use Option 1 as it provides Event Viewer logs.

Your BIOS dates from 2011. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard. If possible, use the "inside Windows" flash mechanism (if your OEM provides one).

AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center. This driver is known to cause BSOD's on some Windows systems.





NOTE: these symptoms were from the previous release of OverDrive. The new release uses the same driver name, but is dated from 4 November 2013.





Please un-install all AMD/ATI video stuff from Control Panel...Programs...Un-install a program
Then, download (but DO NOT install) a fresh copy of the ATI drivers from Global Provider of Innovative Graphics, Processors and Media Solutions | AMD (in the upper right corner of the page)
Use this procedure to install the DRIVER ONLY: ATI video cards - DRIVER ONLY installation procedure - Sysnative Forums

If the device (AODDriver or AODDriver4.01) ... Read more

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