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Dell 2020 recovery

Q: Dell 2020 recovery

my dell 2020 has been having problems starting up, this time it won't start at all. I have tried all options (restore, start up repair, load windows keep files) but all have failed. I guess I will need to try a fresh install. It originally came with 7 and free upgraded to 10. So where do I start, do I need to try and find a copy of 10? Thanks for any advice. Michael

RELEVANCY SCORE 200
Preferred Solution: Dell 2020 recovery

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Dell 2020 recovery

You can download that from Microsoft (see below). That said, before reloading the OS, run an extended hard drive diagnotic (F12 at powerup) to rule out the possibility that the drive is faulty and the cause of the problem.
Window 10 ISO download
www.microsoft.com/.../windows10

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RELEVANCY SCORE 85.2

Hi!
I've a DELL INSPIRON ONE 2020 All-In-One PC (purchased on 15th April, 2013). I installed the Insider's Build of Windows 10 x64 about 2 months ago. I wasn't satisfied with it's performance, so I decided to reinstall Windows 8 in it (which came preinstalled as OEM when I purchased the PC). But unfortunately (for me), the DELL BACKUP AND RECOVERY software which I discretely installed in it failed to apply the factory image with error somewhat stating, "DBAR failed to apply the image". Also, the Dell Backup and Recovery is not even available in the Bootup Recovery mode and not even if I press F8 or other function keys. I googled and found methods to apply the image using ImageX tool in boot mode. I put the hotfix KB2525084 (actually the ImageX tool) in my Pendrive and in the recovery mode, I used Command Prompt and typed the follwing command:
j:\imagex /apply f:\DELL\Image\PART0001\EFI.wim 1 c:\
where j:\ is my pendrive ; f:\ was the partition with .wim image in it ; c:\ was the OS path to be recovered.
It completed in just 4 seconds! But other websites stated that it would take around 15-20 minutes to complete applying the image. I understood that something is fishy, and I was right! The PC didn't boot again. Also the apllied image showed just somewhat 250mb of data, but my hard disk (named PBR Image) was of around 9gb in size. The swm files in it (2 in nos.) were around 4gb each. I looked another forum and that stated to format the C:\ drive. I... Read more

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RELEVANCY SCORE 58.8

Hi, I hope someone can help me. I am having issues dimming the display of a Dell Inspiron One 2020 desktop. I have the dimming on the left side at zero and all icons are washed out and the black lettering on white is hard to read. Can someone please advise me how to dim the display? I have Windows 7.
Thank you

A:Dell Inspiron One 2020

Hi Bernie,
Kindly try these steps and advise the result,
*Were any recent changes (software/hardware) made to the system.
*Can you send a screen shot depicting the error.
*Check if the same issue is seen in safemode with networking.If is not seen then its a software issue.
Also do send the service tag of the system via private message so that I can assist you further.
Regards,

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RELEVANCY SCORE 58.8

I have a Dell Inspiration One 2020 Desktop. It was working fine and the touch screen, keyboard and mouse all stopped working. I put new batteries in my mouse and keyboard both but that didn't help. It's like my screen is frozen. It comes on but I can't get anything to work. I brought another mouse from another computer and it didn't work either. 
Do you think I need to buy another mouse & keyboard but why won't the touch screen work either? 
[email protected]
Shreveport, La. 

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RELEVANCY SCORE 57.6

I'm trying to replace the motherboard in my AIO, Dell Inspiron One 2020. Since I've never done anything like this before, I'm following the User Manual exactly. I just ran into my first problem. The manual simply says "Disconnect all the cables from their connectors on the system board.' Well, that's not been as easy for me as it sounds. I'm hoping someone with prior experience will reply with a tip, trick or suggestion. My problem is I can't get the cables out of the connectors on the motherboard. With the exception of the hard drive and optical drive cables, there's not much to get hold of. I don't see any mechanical catches that need to be released. I assume I should not pull on the wires, just the male connector that is attached to the wires. I assume I should not use tools, but I'm considering the use of needle nose pliers, unless someone can offer me a better suggestion. I hope there's someone out there whose done this before and can offer helpful suggestions. Thanks.

A:Dell Inspiron One 2020 Motherboard Replacement

Shelquis,
You just need to sometimes be a little forceful if the cable is stuck. Maybe squeeze the sides of the cable connector when pulling up.
Here are some tools you may need as well.
Phillips screwdriver • Hex nut driver • Plastic scribe

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RELEVANCY SCORE 57.6

Hi, For couple of days now my Dell Inpiron One 2020 screen goes blank. but the computer still running. I don't know what could be the problem. Is there anyone experienced this? any solutions? Thanks

A:blank screen on Dell Inspiron one 2020

Hi gogreenandgold21, Welcome to the Dell Community Forum. Please try the following mentioned steps to identify the hardware functionality. 1. Please shut down the computer, remove all connected devices like Power cable, USB devices and press and hold Power button for 40 seconds 2. Restart the computer and Tap F12, select the option Diagnostics 3. Please run a complete Diagnostics on your computer and make a note of any error message. 4. If the screen still displays a black screen, please try connecting an External Monitor and let us know if everything else works fine. 5. If you’re able to boot into the system, please try updating the BIOS and Video drivers from this link http://dell.to/1hcxG98
Please complete all these steps and revert us with the results.

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RELEVANCY SCORE 57.6

My hard drive was replaced on Dell Inspiron One 2020 All In One, now when I turn on my computer, I am getting reboot and select proper boot device message. How do I fix this? My computer was originally operating Windows 8 but was upgraded to Windows 10 Professional here just recently. Do you have to reinstall something? I read somewhere you have to have discs but I don't have any discs. I did not receive any recovery discs with my computer and the Windows 10 Pro upgrade was done via online thru Microsoft.

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RELEVANCY SCORE 56.8

I want to install an graphic card on my Dell inspiron 2020 both external or internal will do plz tell me where can I. Install a graphic card any online shop
 

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RELEVANCY SCORE 56.4

need boot disk to start win 8.1 to repair boot.

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RELEVANCY SCORE 49.6

I am trying to take back up of the files from my Laptop.
I used it for 2-3 days. 
Stages followed. 
I connected my laptop with a hard disk.
1. Welcome
2. Factory recovery media. After starting the application, following error poped up:an error occurred while creating the factory recovery media dell
3. Data back up to hard disk. No issues for this point
4. Finish

A:New laptop 5558 Windows 8.1 Dell recovery and Back up, Error: an error occurred while creating the factory recovery media dell

Hi,
Thank you for writing to us!
Kindly click on the following link:
https://www.dell.com/support/home/us/en/04/media
This link will give all the information as to how you can use Dell backup and recovery and if there are any other issues with the same.
Thanks
Robin

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RELEVANCY SCORE 45.2

I have the same problem.
Recently I updated my PC from windows 8.1 to windows 10.After almost a month I returned back to windows 8.1 from windows 10.
When I tried to install dell backup and recovery (Backup-and-Recovery_Application_64M9D_WN32_1.8.1.71_A00) I got factory error 5.
I cannot refresh my PC from windows also. I am getting the error “could not find the recovery environment”.
Now in command prompt
1. reagentc/info

2. reagentc/enable

3. Exit and reboot.
After the reboot I tried to install dell backup and recovery again. Then also I got the same “factory setup error 5”.

Then I checked the reagent/info in command prompt after reboot. It shows it is disabled.

Please help me.
Thank you

A:windows 8.1 recovery problem and install dell backup and recovery software...

LRKRAO,
Click the link below for information on restoring the OS using DBAR.
http://dellwindowsreinstallationguide.com/dell-backup-and-recovery-1-8-1-71/

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RELEVANCY SCORE 45.2

i had upgrade my windows to 8.1, the problem is that i cant install Dell backup & recovery, when i installing and updating PE I get FACTORY SETUP ERROR 5
is there any technical help me please...thx
 
 
however...its cant recovery or reset my laptop back to factory image...

just like this photo...
recovery cant... refresh also cant...
 
 

A:windows 8.1 recovery problem and install dell backup and recovery software...

just similar same with my problem, my one is factorysetup error 5, i think its different...
however my recovery software uninstalled, because installed new version need to uninstall old version, after it cant install new version....
then ur laptop can launch recovery or not??my one cant just show above picture.....

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RELEVANCY SCORE 44.8

Dear Dell,
I am trying to create recovery discs from "Dell backup and Recovery application" however when i was asked to insert the second DVD,the optical drive keeps rejecting the DVD. The application will not continue to burn the second DVD and appears to be frozen. I tyied with different brands/makers of DVD and also -/+ R. Unfortunately .Issue remains. I was able to find this article   593906  Published on 2013-01-21  ( relative link http://support.dell.com/support/topics/global.aspx/support/kcs/document?c=us&cs=19&docid=593906&doclang=en&l=en&s=dhs   ). Although i have done the updates ,i am still not able to create recovery discs !!   Current Issue:  after inserting the  3rd Disc application gives the following message "Dbr.exe -No disc found" and stays there and rejects the DVD.  I spoke with Dell's Greek Support team. I was told that warranty does not cover sw support even if my unit is less than a week old. Furthermore i was informed that although "Dell backup and recovery" application says DELL is not actually a Dell product thus they can't support it. They suggested my to use windows 7 file recovery instead (which needs at least 8 DVDs !). As you can understand this is a workaround and not a Solution.
I hope that someone from Dell is going to look into it and revert with a specific answer and permanent solution.   (Model  : inspiron 15  3521)&... Read more

A:Dell Backup and Recovery is Unable to Create a Recovery DVD on Windows 8

Hi ylikonomos,
You can try to uninstall and re-install Dell Backup and Recovery Manager and Dell Support Center. Follow these steps: 

Press Windows+ 'X' key on the keyboard.
Select 'Programs and Features' from the context menu that appears on the left bottom corner.

 

Uninstall Dell Backup and Recovery Manager and Dell Support Center from the application list.

Hereafter, check the BIOS version installed on the laptop. Press Windows + 'R' key, type msinfo32 and press Enter.   Locate the BIOS version. If it is A04, the BIOS update is not required. If not, update BIOS. Before flashing the BIOS please check the following:* No external devices (printer, USB drive, SD card, DVD) should be connected.* All other programs should be closed and documents saved.* The AC adapter and battery should be connected during this process. The battery should be 10% or more than 10% charged.  
Here is the link for BIOS update: http://dell.to/VBwSAh. The laptop will reboot after this update. Visit this link: http://dell.to/VBz1fr and click Dell Support Center. Download and install the application. Once done, visit this link: http://bit.ly/UUjIs0 and install Dell Backup and Recovery Manager. Reboot the computer and check if you are able to create the recovery media.
Please try these steps and share the status.

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RELEVANCY SCORE 44.8

Hi Dell Experts,
Please kindly advise  on the procedure to restore the software after the replacement of mother board.
From where do I download the  OS software for the newly replaces Mother board. 
My XPS 2710 becomes faulty with recent upgrade to Window 10 , further research in the forum shows that XPS 2710 does not support Windows 10 config and will make the screen black out.

Only option is to replace the motherboard.  Now even with the replacement motherboard , not sure how the recovery of  OS softwares will be done including  other softwares ? Any guide or manual to follow . 

With recent upgrade of Windows 10 upgrade, my computer XPS 2710 totally black out.  I have been told that mother board is gone and have to replace. With the replacement Mother Board , I think I am required to re-install the Windows 8  and I think it will ask for a Product key , since it is a replacement mother board. Please advise, with the faulty motherboard, forced to replace the Motherboard. how will be go with the reinstallation of Windows 8.   With so many details in the forum about the faulty motherboard of XPS 2710 just because of the Windows 10 upgrade. I am planning to fall back to Window 8 with the replacement mother board, pleaser advise.

Regards,
Sathish.

A:DELL XPS 2710 -Recovery of OS - Motherboard replacement and recovery of Windows

The license is OEM and the product key is embedded in the UEFI BIOS of the motherboard. If you replace the motherboard and it doesn't have a UEFI BIOS embedded Windows 8.x product key you will be unable to activate Windows 8.1 and may have to buy Windows 8.1 again.

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RELEVANCY SCORE 44.4

The hard drive on my Inspiron 3521 laptop recently failed and I had to replace it.  I ordered the recovery USB from Dell.  I was able to restore Windows, but it will not activate.  This is preventing me from upgrading to Win10.  I get the following error message on the windows activation screen:
Error code: 0xC004C003
Activation server has determined that the specified product key has been blocked.
Any help will be greatly appreciated.  Thanks.

A:Windows 8.1 won't activate after system recovery with Dell Recovery USB

Try to Clean Reinstall Windows 8.1, see here:
http://dellwindowsreinstallationguide.com/download-microsoft-windows-and-office/download-microsoft-windows/download-windows-8-1-retail-and-oem-iso/
Let me know if it activates from a direct Clean Reinstall.

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RELEVANCY SCORE 44.4

Hi,
Just upgraded my new Inspiron do Windows 10.  Eveyrhing is now up-to-date (Windows updates, drivers, Dell updates, etc...).

Windows 10 has the ability to create a "Recovery USB Drive"... as well as the Dell Backup & Recovery application.  Which one should we choose ?... can they both be used to fully reinstall Windows 10 on a brand new disk drive ?  Is the USB recovery drive created with the Dell Backup & Recovery app is the same as the one created with Windows 10, except with a few more Dell applications ?

Oh and one last thing... let say in more than one year my hard drive crashes and I have to completely reinstall Windows 10, will I have to pay for it (since the 1 year free upgrade from Microsoft will have expired) or will I be able to reinstall and activate it ?

Thanks guys ! 

A:Dell Factory Recovery vs Windows 10 Recovery Drive

You'll need to use the windows 10 recovery, if what you want to do is restore windows 10. As for reinstall after 1 year, you won't have to pay anything, as your computer is activated under your Microsoft account.

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RELEVANCY SCORE 44.4

I have a XPS 8920 SE 
I have windows 10 Pro
Dell OS Recovery Tool says Recovery Image Currently Unavailable. Even if I put in service tag manually same problem
How can I get it? I had it with the 8920 Black face.

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RELEVANCY SCORE 44.4

Before I updated my laptop to Windows 10 I created a factory recovery media with Dell Backup and Recovery as suggested by Dell.  The upgrade went very well, but now I am getting reminders from Dell to update my recovery media.  However, when I use Dell Backup and Recovery and click the Update Your Recovery Media option, it always says near the end of the update that an error occurred during the process.  What is the cause of this error?  Is it possible to create another factory recovery media using the same USB drive that I used to create the current one, i.e. overwrite the current recovery data with new data?  Thanks for any information. 

A:Dell Backup and Recovery not updating recovery media

I have the same issue.

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RELEVANCY SCORE 44.4

I have a XPS 8920 SE 
I have windows 10 Pro
Dell OS Recovery Tool says Recovery Image Currently Unavailable. Even if I put in service tag manually same problem
How can I get it? I had it with the 8920 Black face.

A:Dell OS Recovery Tool says Recovery Image Currently Unavailable

Hi  n2rga73, you may also try using Microsoft Media Tool.
www.microsoft.com/.../windows10

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RELEVANCY SCORE 44

I bought a new Dell i3847 and it has Windows 7 Pro 64bit factory installed on it.
I wanted to do a full system backup, but the Dell Backup and Recovery software will not allow me to do a system backup.  Further, I have been unable to create a system recovery disk using Dell Backup and Recovery.
I can't use the Dell provided system disk for recovery because it is clearly marked Windows 8.1

1) Why is a Win 8.1 disk included with a Win 7 Pro 64bit system?
2) What is wrong with Dell Backup and Recovery that it:
a) can't create a factory recovery disk
b) won't allow me to create a system back up so I can return it to the factory state

Help!

It's been 2.5 hours and it is still "initializing disk" to create a factory recovery.  It usually fails somewhere during initialization or writing.    Spending hours for each failed attempt to create a factory recovery disk is NOT GOOD!

A:Help! - New Dell i3847 - Windows 7 Pro - Dell Recovery Disk is Win 8.1 & DBaR won't let me do a System Backup

It has now been 4 hours and Dell Backup and Recovery is sitting on "Initializing Disk" under create Factory Recovery Media

I can't have it take hours and hours, then fail and then try again.... then take hours and hours.... then fail ... then hours ... then fail...

Help!

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RELEVANCY SCORE 44

I have a Dell Dimension 4700C manufactured December 2004. It has an 80GB SATA hard drive that has many bad sectors and would not boot up. I was able to get all data off using HDD Regenerator program to repair ALL the numerous bad sectors and than I rewrote partition info using TestDisk and finally was able to get access to drive to scan and recover with NTFS GetDataBack

I was able to make Ghost images of the 47 MB Dell Utility partition and the 3500MB Dell Restore partition. The main Windows partition would not image with Ghost--it gave numerous structure errors/warnings and would close after clicking through about 4 messages

I tried creating 3 partitions on the new 320GB WD drive with Partititon Magic 8 roughly the same size and formatting as old 80 GB drive (except Windows partition which is approx. 225 GB in size)

Than I restored the 2 complete Ghost images back to those respective newly created partitions. When I tried booting the computer up with new hard drive and hit CTRL F11, I could not start Dell Recovery. I was able to temporarily set Dell Utility partition to active using Partition Magic, reboot and run Dell Diagnostics

I think where I went wrong was that when I restored the Ghost image of Dell Restore partition it showed up as FAT32 instead of the CP/M, Concurrent DOS, CTOS formatting that displayed in Partition Magic. So I ran TestDisk and changed the partition type to DE CP/M and tried rebooting and CTRL F11 to start Dell Recovery and it did not work. I als... Read more

A:Recreating Dell Utility and Dell Recovery Partitions On New Hard Drive

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RELEVANCY SCORE 44

I'm using the Dell Key Creator I downloaded from Dell to do a Factory restore of Win 7 on my Inspiron 545s.  When I start the machine the screen freezes on the Dell logo and doesn't respond.
Also, I have a friend's Inspiron 5010 which needs to be restored and I can't find the download section where I entered the service tag to get the correct key for his machine.

Cheers in advance,

Brian

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RELEVANCY SCORE 44

Hi all,
Thanks in advance for any help you can provide.
I upgraded (seemingly free) to Windows 10 (from 8.1 but suffered with various non-responsive issues so tried to install Win 7 from external usb  DVD drive. No luck here as windows would not recognize any internal drive. My  next thought was to try and use Dell provided USB recovery and Restore USB. This starts to work but than hangs about 20 minutes in and just doesn't move, tried waiting overnight etc.
I have previously done a FULL system diagnostic check and nothing indicated wrong with hardware.
Any help would be very appreciated. I don't mind Windows 8.1, 7 or whatever - this is just a laptop for tethering my digital cameras to while shooting.
Tom

A:Dell XPS l421 - Dell Recovery and Restore USB hanging forever.....

Hi Tom,Welcome to our community. The system that you own is not compatible with Windows 10. That is the reason of the system being nonresponsive as there are lot of application that requires the right type of a driver compatible with Windows 10.In regards to the troubleshooting, run the hardware diagnostics once again to check if there is any hardware damage. Share if you see any error code and a validation code.Also, share the service tag, registered owner of the system via private message, so that we can check for more details. To send a private message, click on my name and select ‘Send private message’

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RELEVANCY SCORE 44

I have a Dell Insprion 3542.  It came with Windows 8.1 and I did  free upgrade to Windows 10.
Every time I load Windows I get a pop up message from Dell offering (for a fee) to upgrade my Dell Recovery from Cloud (or whatever it is called).  It has a choice of "do nothing" or "learn more".  There is no option to not receive this message again.  When I click "do nothing", the message is given the next time I book windows.  When I click "learn more" is only give me the option to "upgrade", not an option "no thanks".  The next time I book windows, I get the message again the next time I book windows.  I don't want to upgrade and I don want to get this message anymore.  Please advise me what I need to do to stop this message.
Thank you.
Bob Allen
<Email id removed>

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RELEVANCY SCORE 42.8

I just bought a Dell Inspiron.  I know very little about androids.  Dell keeps on wanting me to install/update a Dell recovery system.  Should I try to ignore this?  Will this cost me money after a trial period?  Thanks

A:Dell inspiron - Dell recovery system

Did you buy your Dell New?The recovery system is usually part of a Dell computer.It enables you to recover your operating system in the event of a crash. What does android have to do with your issue? Unless there is a specific page that tells you there will be a charge,I wouldn't think so ,unless they are wanting you to upload to the "Cloud". Can you be more specific?
What is your operating System?

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RELEVANCY SCORE 42.8

dell backup and recovery stopped working.. it's the only message that the programs shows when I try to back up on a new XPS 8700 / Win 8.1

I have uninstalled and re-installed twice.

Any idea?

Thanks

A:Dell Dell Backup and Recovery 1.8.1.71 failure

What version of Dell Backup--free or paid? Did it come installed on the new computer? Don't use old versions on the new computer. Make sure you have an external hard drive connected to save backups. You cannot backup to the computer's own hard drive since that is the drive that is being backed up. When the drive fails, the backup fails too.
You don't need to use Dell backup alone. You can use Backup that comes with Windows. It's called File History. Windows also has System Image Backup on the File History page. That will save everything on the hard drive including the Recovery partition. Save the image on the external hard drive.

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RELEVANCY SCORE 41.2

My dell optiplex 740 will open windows ,so before this happened,i install windows 7 home premium instead of windows 7 professional.When it didn't install properly,my windows will not open after i restart my PC it keeps saying  The computer restart unexpectedly  or encountered an error.Windows installation cannot proceed.To install windows,click "OK"to restart the computer,and then restart the installation.this message keeps repeating itself every time i boot my pc up.I try to reset my PC factory settings,but it wouldn't work,do i need  to buy a Dell recovery disk to get my PC running?

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RELEVANCY SCORE 41.2

I see that Windows 7 will end support in year 2020. After 2020, what should I do? Migrate to next OS or keep Windows 7?

When I don't migrate to other OS after 2020, what will happen with Windows 7?

A:Should I migrate to next OS after 2020?

Why isn't your windows 7 activated?

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RELEVANCY SCORE 41.2

Flavallee mentioned although W7 suppport officially ends in 2020, there may be unofficial support until 2021.
Does this mean that W7 will be secure until 2021 ? Would I have to change the microsoft antivirus (MSE) if I continue use W7 ?
Thanks
 

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RELEVANCY SCORE 41.2

Working on  a PC for a friend...
Part of the display dims...looked like a bad backlight so i ordered a Converter board.
The part I ordered looks exactly like the part from the manual for her pc(got the manual for her service tag #)
When I went to replace it the one in her pc had a different connecter???
The one on the right was in her pc...all searches have turned up the one on the left.  Any thoughts on where i can get the one on the right?

A:Inspiron one 2020

Hi mk313
Thanks for writing to us.
The converter board on this model is a part of LCD kit.
We can provide you the Dell part# for LCD with converter board on it.
Do provide us your system tag#, email address and name via private message,by clicking on my name in blue and then select send a private message
Regards

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RELEVANCY SCORE 40.8

Hello,
I have a new Dell XPS9530 which has a software application that was installed by default called "True Color" which is normally in the task bar near the clock.  
I ordered the official Dell OEM Windows 8.1 disk (red in color) and the XPS 9530 Driver CD (Gray in Color) and did a fresh install on my computer.  Neither disk contains the previously installed True Color application and I also don't see it on the downloads section on the Dell website.
Technical support was not familiar with this application so I didn't get very far - was just told to reinstall everything which I've already done.
Where is the True Color Application and why isn't it on the recovery disks since it was installed by default from the factory?

Thanks!

A:Missing "TrueColor" Dell Program on Dell Recovery CD/Driver Disk

Download is here: www.dell.com/.../DriversDetails;fileId=3406082985&osCode=WB64A&productCode=xps-15-9530&languageCode=AR&categoryId=AP

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RELEVANCY SCORE 40.8

I understood MS would release a final update in June 2020 before going end-of-support in jan 2020.
But, almost August and no update in sight, according to https://docs.microsoft.com/en-us/advanced-threat-analytics/ata-versions
So, when can we expect this update (if at all)?

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RELEVANCY SCORE 40.8

This is regarding to below announcement:
https://support.microsoft.com/en-sg/help/4520411/adobe-flash-end-of-support

We have legacy app which still need flash support after 2020
How can we refrain IE/Edge from disabling flash after 2020?

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RELEVANCY SCORE 40.8

Windows 7 won't be supported starting January 2020 so I won't have M.S. updates anymore
But so as long as I have Webroot complete anti virus software & Premium Malwarebytes will I be safe from malware with using windows 7 without the M.S> updates ?
 

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RELEVANCY SCORE 40.8

I can't figure out how to get rid of this 2020 hijack. Please let me know if you can help.

Here's the Hijack This log. What do I need to delete?

Logfile of HijackThis v1.98.1
Scan saved at 3:15:20 PM, on 8/2/2004
Platform: Windows 2000 SP3 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\System32\termsrv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\msdtc.exe
C:\WINNT\System32\ati2plxx.exe
C:\Program Files\NavNT\defwatch.exe
C:\WINNT\system32\Dfssvc.exe
C:\WINNT\System32\tcpsvcs.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Expertcity\GoToMyPC\g2svc.exe
C:\WINNT\System32\ismserv.exe
C:\Program Files\Expertcity\GoToMyPC\g2comm.exe
C:\WINNT\System32\llssrv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\System32\locator.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\snmp.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\wins.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\dns.exe
C:\WINNT\System32\inetsrv\inetinfo.exe
C:\Program Files\Exchsrvr\bin\mad.exe
C:\Program Files\Common Files\System\MSSearch\Bin\mssearch.exe
C:\Program Files\Microsoft Shared Fax\Bin\FXSSV... Read more

A:2020 search hijack

Did you scan with SpyBot Search & Destroy? I don't know what i'm talking about Im trying to sound like some pro.
 

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RELEVANCY SCORE 40.8

I had some help deleting some problems from my hijack this log but I cant seem to delete the 2020 Search from my Add/Remove programs. Ive tried to delete it on safe mode and on normal mode. Can anyone help.
 

A:Cant delete 2020 Search

How was it "removed" originally? Have you deleted the programs folder for it? Are there any executables still running?

If you are just seeing it in Add/Remove programs and no place else, that's a registry edit.

You must find the listing for the program under this key (run regedit):

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall

And right click on it and delete it. It's possible it might be one of the "clsid" keys (numbered entries). If you don't find a program folder name, you must open each clsid and look in the right pane for it. If you are in doubt, don't delete anything, or select File > Export and save the key first as a reg file. You can restore it by doubleclicking
 

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RELEVANCY SCORE 40.8

I was going through my computer deleting things in add/remove programs. There I came along a 2020 Search. Is this a normal thing installed on my computer or is it something else.
 

A:Possible Problem??? (2020 Search??)

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RELEVANCY SCORE 40.8

Here is my log... can someone tell me what I should do to stop 2020, 180 solutions, huntbar, ... kids are always clicking "yes" to any pop-up.... Thanks for your help!!

(Hope I do this right for you guys to see)

Logfile of HijackThis v1.98.2
Scan saved at 12:12:08 AM, on 8/19/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\WINDOWS\System32\svchost.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
c:\program files\mcafee.com\agent\mcagent.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\Program Files\WindowsSA\omniscient.exe
C:\Program Files\Common Files\WinTools\WToolsA.exe
C:\Program Files\WindUpdates\WinUpdt.exe
C:\WINDOWS\System32\xbjfun.exe
C:\Program Files\WindUpdates\WinKA.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\Program Files\Common Files\WinTools\WSup.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Adobe\Acrobat 6.0\Reader\AcroRd32.exe
C:\Documents and ... Read more

A:Hijack Log... 2020 and Btien... Thanks!

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RELEVANCY SCORE 40.8

I am trying to help a person that isn't very computer literate. She has the 2020 search toolbar on her machine and her parasite software is detecting it as a trojan but won't clean it. Is there an online scan or tool that will clean this trojan?
 

A:2020 search toolbar

Download CWShredder:
http://www.spywareinfo.com/~merijn/files/CWShredder.exe
Run and hit the ->fix tab to fix all found problems

CWShredder takes advantage of security holes in windows so you should install all critical as well as hotfixes available from windows update.
Then repost a fresh Hijack this log .

Download 'Hijack This!' http://www.spychecker.com/program/hijackthis.html and save it to a folder on your desktop.
Unzip, doubleclick HijackThis.exe, and hit "Scan".

When the scan is finished, the "Scan" button will change into a "Save Log" button.
Press that, save the log, load it in Notepad, and copy its contents here. Most of what it lists will be harmless or even essential, don't fix anything yet.
 

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RELEVANCY SCORE 40.8

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM) i7-5500U CPU @ 2.40GHz, Intel64 Family 6 Model 61 Stepping 4
Processor Count: 4
RAM: 8102 Mb
Graphics Card: Intel(R) HD Graphics 5500, 1024 Mb
Hard Drives: C: 930 GB (868 GB Free); D: 1863 GB (1731 GB Free);
Motherboard: Dell Inc., 0P6G1P
Antivirus: Windows Defender, Disabled

I have Acronis True image and tried it for the first time , I have a Seagate Slim external hard drive to copy the backup too , so the problem is I get a message that goes "backup failed because some paths are more then 256 characters too long "some times I get this message" backup completed 1 out of 20 files backed up"
 

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RELEVANCY SCORE 40.8

I was poking around and picked on two links indicating support will run up untill 1/14/20,  hopefully MS will come up with something real nice by then.  
 

A:Win 7 Support good until Jan 14 2020

yep
 
Mainstream (free, Microsoft-provided) support for Windows 7 with Service Pack 1 installed isn't expiring until January 13, 2015. Microsoft will continue to provide security fixes for Windows 7 for free until the end of extended supprt, which is January 14, 2020 -- unless Microsoft ends up extending that support date, as it did with Windows XP.
 source

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RELEVANCY SCORE 40.8

I'm very happy with Windows 7 and don't want to DOWNGRADE to Windows 10. My only concern is when support ends in January 2020. Is there any way Windows 7 can continue to be used safely after that date?

A:I want to stick with W7 - 2020 workaround?

In my opinion no body really knows what will happen in or after 2020 with Windows 7.

Hopefully by then Microsoft will have another operating system we want to buy.

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RELEVANCY SCORE 40.8

Hi

My PC has fallen into the hands of the spyware gods!!!! Please help, my Hijack this log below:


Logfile of HijackThis v1.97.7
Scan saved at 15:20:06, on 05/07/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\RTVSCN95.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\DEFWATCH.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\HKCMD.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\VPTRAY.EXE
C:\WINDOWS\LOADQM.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPLPR.EXE
C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPENH.EXE
C:\PROGRAM FILES\COMMON FILES\XCPCSYNC\TRANSLATORS\ERPHN2\ERTRAY.EXE
C:\WINDOWS\ptsnoop.exe
C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\UNLOAD\HPQCMON.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\HP SHARE-TO-WEB\HPGS2WND.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\SYSTEM\HPJETDSC.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\HP SHARE-TO-WEB\HPGS2WNF.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\OSA.EXE
C:\PROGRAM FILES\ATNOTES\ATNOTES.EXE
C:\PROGRAM FILES\BLUETOOTH SOFTWARE\BTTRAY.EXE
C:\PROGRAM FILES\PALM\HOTSYNC.EXE
C:\WINDOWS\DVZCOMMON\DVZMSGR.EXE
C:\PROGRAM FILES\BLUETOOTH SOFTWARE\BTSTACKSERVER.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FIL... Read more

A:Hijack log - 2020 search & more...!!!

Hi bulti48

Lets see what these two can clear out


Click here to download AdAware 6 181

Run AdAware
Before you scan with AdAware, check for updates of the reference file 01R327 5.07.2004
by clicking Check for updates now, and following the prompts.

Now to set it up for optimum performance...

Make sure the following settings are configured. Remember that ON=GREEN.

From main window click Start | Activate in-depth scan.

Then click Use custom scanning options | Customize and have these options switched ON...

Scan within archives
Scan active processes
Scan registryDeep scan registry
Scan my IE Favourites for banned URLs
Scan my host-files

Then click the Settings button.. (the gear icon on the top row) then Tweak | Scanning engine and check..

Unload recognised processes during scanning.
Cleaning engine.
Let windows remove files in use at next reboot.

and uncheck..

Automatically try to unregister objects prior to deletion.

Then click Proceed, to save your settings.

Now click the Scan button.

When scan is finished, check the little box to the left of each entry to select them for removal, and get rid of them
Restart your computer

-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Spybot - Search & Destroy 1.3

Then go Click here and download Spybot Search & Destroy 1.3... Read more

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RELEVANCY SCORE 40.8

Greetings & Salmenella
The upper memory slot on the motherboard of my Inspiron One 2020 is beeping known stop , two beep intervals. No matter what memory I put in the beeping continues. It only stops if i have one memory stick in the lower slot.  
I need help on verifying the correct motherboard to purchase or if there a different Dell mother board that I can upgrade to that will fit in the case housing. I dont mind if I have to make cuts or small holes on the back plate, since I already made holes for a tuner card I bought after I purchased the model that did not have the openings for the TV cable. 
I really dont wanna go buy a brand new computer for a bad 4meg memory slot. I have a solid state , the 8 gigs of ram ,and 2 gigs of ramdisk, it runs fast enough that I dont think about buy a new computer. But losing that 4gigs of ram in the bad memory slot. Holy Ding dongs, the hard drive takes for ever to stop making noise, surfing slows down  and compiling and writing visual basic for class takes forever.
Now for the short version.

What is the correct mother board model to replace an Inspiron One 2020 or is there a higher brand model that a mother board will fit my AIO housing and fit  all my computer guts. I have a iCore 5 -2390T cpu.

 Love,
Stu

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RELEVANCY SCORE 40.8

At one point I was told MSSE was bare min for security, so I purchased AVG security suit and it was so restrictive I uninstalled it. Now my MSSE no longer works AND Win 7 has passed end of life Jan 2020...
I tried to reinstall it before EOS, but had an error of "I already have anti malware installed, please uninstall", so I uninstalled MSSE from control panel and I seen I have "malwarebytes(free ver)" installed too, so I tried to uninstall
and had error "can't find uninstal000.dat file"... And Yes, I can search for it, it's just gone... I did find uninstal000.exe, but no .dat
So, I checked the security status tab under action center and it shows that MSSE is ON and working correctly and windows defender is OFF and I can't start WD, can't turn OFF MSSE...
I used current ver of malwarebytes to scan the computer and it found nothing wrong, I also use OutByte Pc Repair to scan/fix things and I think it does a great job on my other machines...
So I guess my questions are:
-How do I remove the malwarebytes entry off installed programs list? I want to Delete the program folder, I don't think the software works any longer because it won't start (passed trial date maybe)... But it still shows as being installed...
-I want to uninstall MSSE and reinstall it. How can I do that? I've tried taking a copy off a working machine and running setup.exe but the error of already having anti malware installed hangs it up...
-How do I stop all anti malware ac... Read more

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RELEVANCY SCORE 40

If MS is ending their security updates for W7 in 2020, then how often is MS currently releasing security updates?

A:2020 end-date - So how often is MS currently updating security for W7?

Every month - unless they feel the need to release out of band.

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