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BSOD when using CD drive

Q: BSOD when using CD drive

Hi, im keep getting the BSOD when i use my cd drive to access a cd. I have had a look for the mini dump files in c:\windows\minidump and my computer doesnt seem to be writing any. I have even done a search for .mdmp files and have found a few old files but nothing that relates to anything recent. the error codes that i am getting are:
0X00000124
0x0000000000000000
0XFFFFFA800B103030
0X00000000B2000040
0X0000000000000800

and on the other occasions that it happens, the 4th line changes to the following:
B36C030
B3DA030
B434030

ive tried to get a debugger but without the files its a bit of a non starter!

Ive reinstalled the driver for the cd drive (Hitachi HDT725032VLA) and it is now ok under the hardware properties but still crashes my system when i try to use it!

Hope you can help!!

RELEVANCY SCORE 200
Preferred Solution: BSOD when using CD drive

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: BSOD when using CD drive

Replace the CD/DVD optical drive

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RELEVANCY SCORE 33.2

Hiya

I've just finished building my new computer and I'm getting BSOD errors when first formatting a hard drive and secondly (after a successful format) installing a game on it.

My boot up SSD drive seems to be fine, it's just my other hard drive.

64bit Windows 7 Home premium. Full version I bought a a few days ago. The whole computer is new. If you need any further information, let me no.

8GB RAM. Intel Core i5 2500k CPU. Radeon 7850 graphics. 120ish SSD. 1Tb hard drive. Asus P8Z68-V Pro gen3 motherboard.

Edit: having just seen a notice, I've updated the post to contain two attachments. Or atleast I think I have :\

[ATTACH]Attachment 209804

Attachment 209805[/ATTACH]

A:BSOD when formatting or installing on drive drive, error 0x0000003d

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:





Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.



To ensure minidumps are enabled:





Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

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RELEVANCY SCORE 32.8

Hi all. When booting up my PC it causes a BSOD at the Window password screen displaying the error 'Driver_irql_less_or_not_equal'. The only way I can start the PC is by booting whilst hitting F8 and choosing 'Last known good configuration'.


I've tried to do a system restore twice but it caused a BSOD both times. I am running Windows 7 64 bit.

Please help?!

Thank you.

A:BSOD with drive message + System restore = BSOD again

Try booting in safe mode with networking and uploading a jcgriff2 report

http://www.techsupportforum.com/foru...ta-452654.html

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RELEVANCY SCORE 28.4

Since the recent November update I have been getting BSOD once or twice a day. What follows is the on screen notification:

Driver IRQL NOT LESS OR EQUAL(dxgnms1.sys)

What puzzles me most (not that I know much about this anyway) is that when I restart it is not the (C) Drive which has the OS which is scanned and repaired, it is the (D) Drive with apps / programs, docs and media. This has not happened before, is it unusual? Has it anything to do with the fact that I have just made full use of the new MOVE option to transfer apps to (D)? I understand that it likely to be a driver issue and thought drivers would be on (C)?

Can someone explain this to me before I try to apply the Forum instructions for reporting BSOD?

A:BSOD and Drive (D)

dxgnms1.sys for one this has something to do with DirectX any games on that drive and have you updated your Video card drivers recently ?

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RELEVANCY SCORE 28.4

Hey Guys, need some help here also.

Here's the scenario. Last time when i use my dvd-drive, it didn't occured any BSOD, but later on i think around after few months, it start showing me BSOD sometimes when i'm using my dvd-drive.
Then i thought is the hardware failure, since the dvd-drive is quite old & slow already, somemore is an IDE drive.
Then i changed another new SATA dvd-drive, but still sometimes it still give me BSOD. I thought maybe is the power cable fault, then i switch another power cable, still the same. I can't find the root cause of this problem, please help.

BSOD details :

DRIVER_IRQL_NOT_LESS_OR_EQUAL
STOP:0x000000D1

here's i attach my minidump log, & the pic of the BSOD

A:BSOD when using DVD-drive

Please post your computer specifications. Are you using a laptop or desktop computer? Try upgrading your computer parts drivers such as chipset drivers, sound-card drivers, video-card drivers, and even possibly network card drivers. Hope this will help you out.

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RELEVANCY SCORE 28.4

Hey folks I have a hd with wonn xp home on it and when I go to boot it bsod's on me and then reboots b4 I can read the screen...; as in immediately.. I put a secon copy of windows on a partition on the drive but I have a ton of software on the other partition that I dont want to lose and some I cant... I have taken ownership of the folders in the other partion to get my pictures and the like. But I cant use any of my programs .... I assume cause there are no registry entries in the new copy of windows.... does any one know the boot order of windows files so I can try to replace them 1 at a time to find out wich one of mine is corrupted... or if anyone has any other ideas?

 

A:old drive and bsod

Ps if it helps I get to the windows logo with the loding bar b4 it crashes... Also can I just copy my old registry to the new windows partition?
 

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RELEVANCY SCORE 28.4

Been having a lot of BSOD recently. Every time I try to burn a disc, I come back to it and this has happened now with two different drives (just upgraded to a blu ray burner). The computer has also been locking up often within 15 minutes of starting up and requires a hard reset. I imagine if I left it be during those times, it'd ultimately result in another BSOD.

I'll try uploading the information as per instructions, but I manually wrote down the message BSOD...

"Stop: 0x0000000F4 (0x000000000000000003, 0xFFFFFA8010F95100, 0xFFFFFA8010F958E0, 0xFFFFF800037DD460)"

A:BSOD when using DVD drive

Welcome bonjourmate.

The zip you uploaded does not contain any crash dump. You first search them manually in the default path,
C:\Windows\Minidump or %SystemRoot%\Minidump.

If that location is empty, Follow the tutorial:
Dump Files - Configure Windows to Create on BSOD
Wait for the next crash, and then post it following the Blue Screen of Death (BSOD) Posting Instructions.

Anyway, a stop 0xF4 is storage related. For it, what you are to do initially is:
Update your SSD's Firmware (not needed if you are not using a SSD)
Re-seat the sata and power. (for all drives including Optical and internal disks)
Run chkdsk /f/r, following the option two of the tutorial Disk Check
Seatool for dos: SeaTools | Seagate download
Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.
Let us know the results.

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RELEVANCY SCORE 28.4

Since the recent November update I have been getting BSOD about once a day, with the following Notification
 
Driver IRQL NOT LESS OR EQUAL (dxgmsl.sys)
 
What puzzles me about this (not that I know much about it anyway) is that when I restart the computer  it is not the © Drive that is scanned / repaired but the (D) Drive, an integral SD Memory Card. The © Drive has the OS, on (D) are mainly apps / programs, documents, media. Has this anything to do with the fact that I have used the new option to move apps from © to (D)? Are not the drivers on the © Drive with the OS?
 
Can someone explain, after which I will see if I can follow the procedure for submitting request for BSOD help if that is the thing to do.
 
 

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RELEVANCY SCORE 28.4

I bought Kingston DataTraveler 16bg G3. I do get BSOD immediately after plugging it in. What could be the problem? Thanks in advance.

Is Windows 7 . . .
- x86 (32-bit) or x64 ? x64
- the original installed OS on the system? yes
- an OEM or full retail version? OEM
- What is the age of system (hardware)? 1 year
- What is the age of OS installation (have you re-installed the OS?) haven't re-installed

A:USB drive causes BSOD

  
Quote: Originally Posted by Woox


I bought Kingston DataTraveler 16bg G3. I do get BSOD immediately after plugging it in. What could be the problem? Thanks in advance.


Related to PDFsFilter.sys PerfectDisk OptiWrite Filter Driver for Server from Raxco Software, Inc.

ALSO of note

Please remove any CD visualization programs such as Daemon Tools and Alcohol 120%.

They use a driver, found in your dmp, called sptd.sys, that is notorious for causing BSODs.

Use this SPTD uninstaller DuplexSecure - Downloads DuplexSecure - FAQ

when you're done you can use this Freeware:

MagicISO Virtual CD/DVD-ROM (MagicDisc) in its place

Using MagicISO to create ISO image files

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RELEVANCY SCORE 28.4

I am trying out Drive Vaccine on my old vaio desktop with Win XP and every time I reboot or shut down I get a BSOD a second before it restarts or it shuts down. The only security I have is unchecky and the latest version of CIS. I tried disabling all of CIS but that doesn't help.
 

A:Drive Vaccine BSOD

It seems like a driver conflict (classpnp.sys) assuming that DV is fully compatible with XP, it is not enough to disable CIS because of the background processes.
You should restart in safe mode (f8) at boot and try to uninstall CIS.
 

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RELEVANCY SCORE 28.4

Am trying to replace an existing DVD - R drive with a new 8x DVD + - Drive. Thought would be plug & play. When I pull the old and put in the new, get BSOD. XP recognizes new device, starts to install, then blue screen hits. Have set new drive to Cable Select (as old one was). Have also pulled old drive and rebooted without it in PC to free up resources, then rebooted again with new drive. Nothing works.

Have XP Home on this PC. Any help would be much appreciated.

Bill
 

A:Win XP - BSOD - Can't Replace DVD Drive

check the install document that came withe drive and see if they recommend anything regarding istalling as master or slave you may need to switch the cable plugs with the other drive
 

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RELEVANCY SCORE 28.4

well it seems i have a removeable drive, and i've been having trouble with a 0x000000B8 BSOD, and i've been told one problem might be a added device, well i just noticed that i have this removable drive, that i dont really have, all i have is one hard drive, a cd-rom, and a floppy disk, i also have that 3 in 1 printer scanner thing, i think that the removable drive might be a problem but i dont know which drive is the removable one, i have my floppy and my cdrom in my disk drive section, then i have one called WDC WD102AA and one called HP psc 2175 USB Device, well my printer is a HP so i think the removable drive is the WDC one, but how do i know for sure? could it be my printer making this removable drive? the WDC is in location: location 0 (0) and the HP is in Location: on USB mass storage device, so if you guys could help me it would be appreicated, i'm going to run scan disk
 

A:BSOD? Removeable drive?

i tried to run scan disk, and it said it must restart, so i restarted, and it was going to run scan disk but it said that the volume is not accesible and then it ended and loaded windows
 

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RELEVANCY SCORE 28.4

Hello everyone,

I'm in desperate need of someone helping me to find a solution cause i have found nothing at all to fix it.
The issue is that everytime i plug a USB Flash pen on any of my USB ports i get the BSOD screen with the error IRQL_LESS_OR_NOT EQUAL...

if anyone can share some info on it or maybe links to fix it i would really be great.

this is my PC specs:
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621)
Language: English (Regional Setting: English)
System Model: ASUS P5Q3 DELUXE @ Wi-Fi n
BIOS: BIOS Date: 05/26/09 21:34:55 Ver: 08.00.14
Processor: Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Memory: 8192MB RAM
Available OS Memory: 8192MB RAM
VGA: NVIDIA GeForce 8400 GS
Sound Card: Creative SB X-Fi Fatality Pro


if anyone needs any additional information please let me know so that i can give them.

Thank you in advance for any help.

A:BSOD when i plug my USB Drive

please folow this instructions:
http://www.sevenforums.com/crashes-d...tructions.html

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RELEVANCY SCORE 28.4

Hey guys , i just bought a new laptop windows 7 ultimate x86 with a free dos. When i used the dvd drive for the first time it shows me some lag even tough the spec is core i7 and 4gb ram and then it goes blue screen.

After reboot i got this message

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1057

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8004630A20
BCP3: FFFFF80000B9C4D8
BCP4: FFFFFA8003D22CF0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\010316-19952-01.dmp
C:\Users\user\AppData\Local\Temp\WER-31512-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

A:BSOD BCCode 9f when using DVD RW Drive

Visit Windows Update and make sure to install every update available, exception for Windows 10 update.

Code:
OS Version: 6.1.7600 N/A Build 7600

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RELEVANCY SCORE 28.4

I am having problems with a USB 3.0 flash drive which has started causing BSOD when I plug it in to my Win 7 x64 SP1 PC. I have tried two different Windows installs on the same PC with the same result. However both installs are not fully patched after having to restore from a not fully patched drive image. Patches are mainly dotNet 3.5 related plus various security patches for Word(Viewer) and compatibility fixes.

It does not BSOD immediately, it can take around 1 minute but it then BSOD's giving various errors such as


Code:
000000-00000-00.dmp 08/04/2016 22:46:17 PAGE_FAULT_IN_NONPAGED_AREA 0x00000050 fffff8a0`02c48000 00000000`00000001 fffff880`0143a364 00000000`00000000 rassstp.sys rassstp.sys+ffa48000 RAS SSTP Miniport Call Manager Microsoft? Windows? Operating System Microsoft Corporation 6.1.7600.16385 (win7_rtm.090713-1255) x64 ntoskrnl.exe+80640 J:\Windows\Minidump\000000-00000-00.dmp 4 15 7601 269,942 08/04/2016 22:53:29

Code:
000000-00000-00.dmp 02/04/2016 16:41:20 BAD_POOL_HEADER 0x00000019 00000000`00000020 fffff8a0`02001210 fffff8a0`02001280 00000000`05070109 Ntfs.sys Ntfs.sys+732df NT File System Driver Microsoft? Windows? Operating System Microsoft Corporation 6.1.7600.16385 (win7_rtm.090713-1255) x64 ntoskrnl.exe+80640 J:\Windows\Minidump\000000-00000-00.dmp 4 15 7601 300,966 02/04/2016 18:53... Read more

A:USB Flash drive BSOD

BTW This happens on both USB 3.0 add in card and the native Intel USB 2.0 ports.

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RELEVANCY SCORE 28.4

Hi all, I've been having this weird problem and this site looked like a good place to ask about it because of the support I've seen. So wooooo first post~!
Anyway, whenever I unplug one certain flash drive (a Kingston DataTraveller SE9) my laptop bluescreens with the error "SYSTEM_THREAD_EXCEPTION_NOT_HANDLED". I can't figure out why for the life of me! I did, however, figure out that the flash drive is recognized as a local disk and not a removable one. This issue only applies to my laptop, that's it; the drive works perfectly fine on any other computer. I can still read and write to it no problem. Any help at all would be greatly appreciated!

A:Unplugging Certain USB Drive Causes BSOD

Some USB flash drives act like a hard drive which Windows lists as local disk instead of removable. You will notice that when you delete anything on the USB drive labeled local the deleted items go to the recycle bin. On a USB flash drive labeled removable the items are not sent to the recycle bin.
 
Download USBdeview. Run the program Highlight any listing for Kingston DataTravler and press the red X to remove. Reboot the computer and attach the Kingston again. Do you get the error?
 
http://www.nirsoft.net/utils/usb_devices_view.html

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RELEVANCY SCORE 28.4

Hi all,

I replaced the hd on a dell pc. When I tried to use the installation disk that came with the pc (XP home SP1), it would go so far and then blue screen. Any suggestions to fix this issue?
 

A:XP SP1 BSOD on new hard drive

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RELEVANCY SCORE 28.4

SRTSP.SYS is from Norton antivirus and I only get the Blue screen when a Blank disk is in the drive...
 

A:SRTSP.SYS causes a BSOD when a CD is in the drive. ?

Nevermind, I just uninstalled Norton Anti-virus in safe mode
 

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RELEVANCY SCORE 28.4

I had 'Magicdisc' installed and it was working fine until a few days ago.I started getting blue screens due to the file 'mcdbus.sys' so i tried uninstalling 'MagicDisc' (which wasnt easy) and got rid of it using a command line to uninstall it. I wasn't sure if it uninstalled completely so I used 'CCleaner' and deleted faulty registeries. Then I installed 'Daemon Tools Lite' as I have to have a virtual drive and during installation, as soon as it said 'setting up virtual drive' my system gave a blue screen, this time due to the file 'dtsoftbus01.sys' and so I uninstalled the Daemon tools lite after logging into safe mode.

I really need a virtual drive software, but so far I've figured out that as soon as I install a program that creates virtual drive, my system starts giving blue screens. The system works fine otherwise.

Please help !!

A:Virtual Drive BSOD

Welcome to TSF

Here: http://www.techsupportforum.com/foru...ta-452654.html - Follow those instructions and then tell me what is what, otherwise, I have no clue whatsoever what even COULD be causing the problem.

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RELEVANCY SCORE 28.4

Hello All,

I just got a USB 3.0 drive and when i insert it into my only USB 3.0 USB port i get BSOD physical mem dump. Here are the crash details.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF880075942DD
BCP3: FFFFF88008D91468
BCP4: FFFFF88008D90CC0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
If anyone can share some insight that would be great.

PS. It works fine when inserting into normal USB port.

Thanks.

A:BSOD when inserting USB 3.0 drive

Hi pharaohstar.

Yes, the BSOD is caused by Renesas Electronics USB 3.0 Host Controller Driver (Version 3.0)
(c:\windows\system32\drivers\rusb3xhc.sys)

Code:
BugCheck 1000007E, {ffffffffc0000005, fffff880075942dd, fffff88008d91468, fffff88008d90cc0}

Probably caused by : rusb3xhc.sys ( rusb3xhc+1c2dd )

Followup: MachineOwner
---------
And it is old.

Code:
fffff880`07578000 fffff880`075b3000 rusb3xhc T (no symbols)
Loaded symbol image file: rusb3xhc.sys
Image path: \SystemRoot\system32\DRIVERS\rusb3xhc.sys
Image name: rusb3xhc.sys
Timestamp: Thu Sep 15 06:45:00 2011 (4E715194)
CheckSum: 00043445
ImageSize: 0003B000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
You may search for updates in Drivers & Downloads | Dell US

Let us know the result.

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RELEVANCY SCORE 28.4

I am getting BSOD when i insert a USB pendrive(Cruzer Blade) in a USB 2.0.The pendrive driver is not getting installed either on any of the USB ports but it was working fine some days back so i suspect a driver issue.However i can connect my phone via USB just fine

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RELEVANCY SCORE 28.4

Hi.

I've been having loads of PC problems recently and its getting me down. Just as I thought I had it stable I noticed this.

I keep getting Bugcode_USB_Driver blue screen. But it only seems to happen overnight when i'm not there to see if anything is causing it. But if its happening while the PC isn't really being used how on earth is it happening?

The only thing running is O&O Defrag. One of my external drives (1TB Seagate) is highly fragmented and it seems like it will take hours to complete, but it never manages to finish because while leaving it running I wake up to a BSOD. I manage to have it running a few hours a day but no BSOD occurs, just when I check it after a night of sleep!

Could this be the problem? My external drive is going dodgy?

I've tried uninstalling all usb drivers and changed the usb port its using. And just to eliminate things, a system overclock would not cause this right? Its not running too hot and has been stable for months before now.

This is incredibly frustrating and would like some advice and help.
Thanks

David

Windows 7 64 bit - striker extreme MB
3.10ghz overclocked from 2.6ghz
4gb Ram.
 

A:Bugcode_USB_driver BSOD - Could this be my USD drive?

Heres the dump file.. as I have no idea what you do with it plus it could help.
 

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RELEVANCY SCORE 28.4

Long story short: Get bsod, wipe c drive to remove os, cannot reinstall windows as i dont have "drivers"



My computer is neither new nor old, it has a decent amount of ram and fairly decent specs along with 64bit windows 7 OS and has been getting the dreaded BSOD!!!!!



(BSOD Info: 0x0000007E (0xffffffffc0000006, 0xFFFFFB0002F5AA93, 0xFFFFFBB0055... Dont remember the ending of this code hence the dots ... 0xFFFFFBB005527DB0) Sorry codes are incorrect, tried to remember as much as possible!



After having a look around on youtube and google i came to the conclusion the problem was with a driver that had either been installed or needed to be installed. Im not very tech savvy therefore had no idea what to do! At the time these blue screens were happening i had no alternative means of connecting to the internet other than my phone and couldnt start the computer in safe mode...



When tapping a certain button upon startup (F8 i think) i would be taken to a system repair screen. This screen had several options, for example system repair, boot from back-up, and advanced options. after trying all of these options and non of them working (i had no computer backup) i decided to use the advanced options. I suspect these options were added by the man whom built the computer as the name of the advanced options was very wierd... Anyway!! When i clicked the advanced options it opened up a new page identical to the last with about 12 or so other options. I ... Read more

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RELEVANCY SCORE 28.4

Hey all
i have two hard drives and one seems to be playing up it's godam annoying me.

i have two computers and i have put one of the hard drives in my new computer and it doesnt want to damn work!!! it loads up and asks me if i want to load up normally or in safe mode... which is quiete strange then when i tell it to go into safe mode or normally it comes up with the Blue screen of death!

so im thinking theyres something wrong with the hard drive so i put it into my old computer and it is up and running ... i mean im on it right now posting this!

can someone tell me whats the problem... ?
 

A:Hard Drive BSOD

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RELEVANCY SCORE 28.4

Hi all ,

Been having these random pc crashes and BSOD , These have happen after i installed a 3tb HDD. I am not too sure if its a PSU issue where as being not enough or a Motherboard issue..... the reason i say motherboard issue is because when i was installing the new 3tb hard drive i had to take out one of my Radeon 7970 cards , in doing so i think i may of pulled out the plastic pci-e port of the board as i never pushed the release lever down enough , the port did seem to go back in ok. But after doing this my problems started to happen....but only when i have both cards in cross fire , single usage is fine , no crashes , but as soon as the second is put into crossfire mode i get crashes , The event viewer gives me a bugcheck code of 278 everytime...so i really dont know weather it is a power supply problem or a motherboard ( due to my carelessness ) below are my specs and the dump zip and perfmon zip.

Hope someone can help.

Corsair Obsidian 800D Case
XFX Radeon 7970x2 In Xfire
i5 2500K O/C 4.5ghz
16gb Kingston RAM
GA Z68x UD3H-B3 Mobo
Xonar DGX 5.1 PCI-E Soundcard
Corsair SP2500 2.1 Speakers
Corsair Hydro H100 Cooler
120GB Crucial SSD ( System Drive )
Seagate Baracuda 2TB HDD ( Storage )
Seagate Baracude 3TB HHD ( storage )
Dell Ultrasharp U2711 Monitor
XFX 850W PSU
Corsair 1300 Headphones
Corsair 2500 2.1 Speakers
Razor Death adder 3500dpi 3.5sg Mouse
RazorBlackwidow Mechanical Keyboard
Microsoft HD LifeCam

A:BSOD after installing a 3tb Drive

I forgot to add that my motherboard does accept 3TB Drives..

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RELEVANCY SCORE 28

Attachment 351566
Recently bought a new hard drive about 2 weeks ago,
now it randomly BSODs about once every 2 or 3 days,
planning to return to manufacturer but need to be sure .

A:Random BSOD, new hard drive

Hello, VulcanPeace, welcome to the Forums. I looked at the last 4 or 5 dump files and from all appearances, the problem is your Hard Drive causing the problems.


Code:
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa8005758b30, Terminating object
Arg3: fffffa8005758e10, Process image file name
Arg4: fffff80003184130, Explanatory message (ascii)
Debugging Details:
------------------
----- ETW minidump data unavailable-----
PROCESS_OBJECT: fffffa8005758b30
IMAGE_NAME: csrss.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 0
MODULE_NAME: csrss
FAULTING_MODULE: 0000000000000000
PROCESS_NAME: csrss.exe
EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.
BUGCHECK_STR: 0xF4_IOERR

Code:
Use !analyze -v to get detailed debugging information.
BugCheck 1000007E, {ffffffffc0000006, fffff80002eb822f, fffff880055fe6e8, fffff880055fdf40}
Probably caused by : hardware_disk
Followup: MachineOwner

Code:
CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa8005932b30, Terminating object
Arg3: fffffa8... Read more

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RELEVANCY SCORE 28

Is there anything that can be done..to help me. How can I get rid of the blue screen? I cant get into safe mode, its keeps bringing me back to Loading PBR for descriptor 2..done. and telling me to restart the computer? Im so lost as to what to do to fix this.

CD drive went out a while back..

Thanks in advance!

A:CD drive doesnt work and I have BSOD! Help.

You're talking about blue screen of death, correct? Can you describe what you were doing when you get the BSOD? And post the error message in the BSOD?

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RELEVANCY SCORE 28

Specs:
OS: Win 7 (x64) Ultimate
Age of system: Less than 2 months
Age of OS Install: Less than 1 day
CPU: I7 920
Video Card: 2x GTX295 Co-op (EVGA) /196.21 Nvidia drivers
Motherboard: EVGA 3x Classified (E-760)
Power Supply: KINGWIN Mach 1 ABT-1220MA1S / 1220 watts

Problem:
On startup if I have my USB external hard drive (my passport 500gb) attached to my PC, I receive a BSOD. If I unplug it and startup everything works fine. If I uninstall all Nvidia graphics drivers and perform the same steps (plug in usb hard drive and start up) everything works fine. I've tried the most recent and the previous Nvidia drivers and both seem cause the same issue. I'm not entirely sure if those drivers are the culprit hence I'm asking for help in tracking down the issue.

The BSOD states: DRIVER_IRQ_NOT_LESS_OR_EQUAL and at the bottom lists Nvlddmkm.sys.

TSF Vista and Perfmon reports attached. Thanks in advance for any insight.

A:BSOD w/ external hard drive

There are no memory dumps in the attached reports. Please do the following:

Quote:




Upload Dump Files:
Please go to C:\Windows\Minidump and zip up the contents of the folder. Then upload/attach the .zip file with your next post.
Left click on the first minidump file.
Hold down the "Shift" key and left click on the last minidump file.
Right click on the blue highlighted area and select "Send to"
Select "Compressed (zipped) folder" and note where the folder is saved.
Upload that .zip file with your next post.

If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there. If it still won't let you zip them up, post back for further advice.

If you don't have anything in that folder, please check in C:\Windows for a file named MEMORY.DMP. If you find it, zip it up and upload it to a free file hosting service (not RapidShare as the analysts usually can't download from it) - then post the link to it.
Then, follow the directions here to set your system for Minidumps (much smaller than the MEMORY.DMP file): http://www.carrona.org/setmini.html




The information that you have posted suggests that your video sub-system is to blame. While this isn't a sure thing, it gives us a start. Can you try the steps that cause the BSOD with only one video card installed?

Once you've set your system to make minidumps, then please run Driver Verifi... Read more

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RELEVANCY SCORE 28

My system had been very slow and hanging for a while now, so i decided to to check for errors in my drive C. Since then anytime i put on system it show the BSOD at approximately 3 minutes after. Currently my system only works fine in safe mode. I have attached my sevenforums zip file. Thanks

A:BSOD after checking for errors on drive C

Hello Rainbowmarks and welcome to Sevenforums.

Notable events

* As your PC works fine in safe-mode, 3rd party drivers may be the culprit.
* When did your PC start crashing? (.. for instance right after installing new hardware, drivers & more)
* What's your temperatures just before a crash?

Updating System Specs will give us a better sight of
how your system is put together. It's simply done.? Download Speccy
? |User CP (top of the page)| |Edit System Spec|
? COPY & PASTE section to section
? Include Laptop, Desktop information
? End with |Save Changes|????????

BSOD Analyse

// Thoughts

How long have you been running Windows 7 on this motherboard? I believe that your hardware barely can support running Windows 7. Your BIOS is from 2009 which could be problematic.

Here are some of my suggestions:
Search your hardware parts on the Windows 7 Compatibility Center, and ensure that Microsoft has approved the product to be 7 ready.End with the Upgrade Advisor afterwards.

Windows 7 Upgrade Advisor - Download - Microsoft Windows

Though if you're fine in Safe Mode, it might not be the problem but it can't hurt.

BIOS Version/Date INSYDE UL1F3G11, 12/8/2009

Problem Devices


Code:
Not Available ROOT\WPD\0000 The drivers for this device are not installed.
Broadcom BCM2070 Bluetooth 2.1+EDR USB Device USB\VID_0A5C&PID_219B\5&931ED4A&0&1 This device is disabled.
Security Processor Loader Driver ROOT\LEGACY_SPLDR\0000 This device is... Read more

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RELEVANCY SCORE 28

Hello,

I had a use who had a hard drive failure a week ago, so I sent him one with the same OS installed on it from our HQ. However, he has already had a BSOD on it. Can you please analyze it so I can get him fixed up? Thanks in advance for your help! Zip file is attached.

A:BSOD: Installed new Hard Drive on PC

Apparently the BSOD is caused by Broadcom NetXtreme Gigabit Ethernet driver.

Code:
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
>[ 16, 3] 0 e1 fffffa80049df050 00000000 fffff80002eda200-fffffa8005fe9220 Success Error Cancel pending
Unable to load image \SystemRoot\system32\DRIVERS\b57nd60a.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for b57nd60a.sys
*** ERROR: Module load completed but symbols could not be loaded for b57nd60a.sys
\Driver\b57nd60a nt!PopSystemIrpCompletion
Args: 00016600 00000000 00000006 00000005
And the driver is old.

Code:
fffff880`04c00000 fffff880`04c6c000 b57nd60a T (no symbols)
Loaded symbol image file: b57nd60a.sys
Image path: \SystemRoot\system32\DRIVERS\b57nd60a.sys
Image name: b57nd60a.sys
Timestamp: Wed Aug 24 09:11:33 2011 (4E5472ED)
CheckSum: 000723E8
ImageSize: 0006C000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update it from Ethernet NIC Driver Downloads | Broadcom

Let us know the results.

* Is SonicWall NetExtender a must there? At least dont put it at startup.

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RELEVANCY SCORE 28

Hi,

I have a WD Elements 1TB Hard Drive (WDE1UBK10000U) installed on Windows 7 - up until yesterday I kept getting the BSOD message APC_INDEX_MISTMATCH STOP: 0x00000001. Couldn't work out why this was so I disconnected all the external drive and Windows has been fine since.

Also seems like there is no new driver available.

Just thought this info might be useful to someone else in the same situation.

Regards,

Luke

A:External hard drive causes bsod

  
Quote: Originally Posted by spookyduke


Hi,

I have a WD Elements 1TB Hard Drive (WDE1UBK10000U) installed on Windows 7 - up until yesterday I kept getting the BSOD message APC_INDEX_MISTMATCH STOP: 0x00000001. Couldn't work out why this was so I disconnected all the external drive and Windows has been fine since.

Also seems like there is no new driver available.

Just thought this info might be useful to someone else in the same situation.

Regards,

Luke




Hi luke and welcome

we really need the actual dmp file. use these to find and upload it to us. http://www.sevenforums.com/crash-loc...d-problem.html

thanks

Ken J+

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RELEVANCY SCORE 28

BSOD when accessing server c:\drive.......Appreciate help!!

When tried to analyse the dump, it says "kernel symbols must be loaded first" though i have loaded the symbols....

OS - Windows 2008 Server

Kindly Help!!!

A:BSOD when accessing server c:\drive.......Appreciate help!!

Please provide this info to get us started: http://www.sevenforums.com/crashes-d...tructions.html

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RELEVANCY SCORE 28

1/ When I try and format a 4TG Seagate hard drive I get a BSOD.
2/ When I initially connect the drive Windows sees the drive as a 4TB drive with a 4TB unallocated volume. I allocate the full 4TB as a GPT Simple Volume and commence a quick format.
3/ During the format a BSOD occures.
4/ After this happens Windows will not boot if the drive is attached. I have returned the hard drive to Seagate twice and both replacement drives have the same problem.
5/ I have attached/uploaded a zip file with the details of the BSOD occurances
Any suggestions would be appreciated

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RELEVANCY SCORE 28

I have a laptop, HDD is formatted into two partitions. On my non windows partition, when i do file copying over to it, or renaming a certain one file it will hang and I will get a BSOD. I can only assume that the hard drive, has some bad sectors or whatever on it, where that partition is physically.

I tried defragging that partition, it just BSOD again. Is there a way I can get the operating system to know that this area is bad and avoid using it. Better yet, shouldnt the hard drive be reporting errors to the OS so it knows?

I only know how to run a chkdisk while logged into windows through the GUI but it says the hard drive is in use so I cant, so how do I run one before booting windows. Will that fix my problem?

A:BSOD [Corrupt hard drive?]

Check your HD.
Disk Check

Check with a hard drive diagnostic tools.
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.

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RELEVANCY SCORE 28

This has happened on all versions of Windows 7. Upgrading and fresh install has the same results.

Transferring a 45GB file to a USB drive will sometimes transfer to 25% then I get a white screen causing me to reboot. Sometimes the screen stays gray and if I have any open windows they flash black. There are times when the file actually completes, however the status bar hangs at around 25%.

If someone could check out this dump file and assist I would be grateful.

TIA...

A:BSOD - File Transfer to USB drive

Ok, new install not allowing Windows to update anything on install. The problem still exists. The problem is not just with file transfers to a USB drive, but transfers from any drive to any drive causes the transfer window to stop, the screen goes black and then any open window stays black and the screen flashes gray. Sometimes just before the whole screen goes black about 1" of the top of my screen turns black. I've also got a solid white screen causing me to reboot. I've also got a BSOD that auto reboots throwing a recovery error.

This is really frustrating because Windows 7 runs so well except this one problem. I'm guessing that I may need to wait for the official release as this problem shouldn't exist in the RTM. I have absolutely no problems with Vista so why in the heck is Windows 7 having this problem. I know it's BETA and these problems exist. I now others are having these problems and I hope MS has them resolved so, I'm installing 7127 and I see there is another later release, so I'm off to see it has this problem.

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RELEVANCY SCORE 28

Hello! I've searched in here, and found some good threads on the following, but none that ended badly, as mine has! Any help?

Dual Boot Win7 x64 beta
XP x32

After installing Win7 into a new partition, the OS started up fine from the new dual boot screen, but I didn't have access to my Win XP partition from within explorer. In disk management, I was able to add a letter to my WinXP volume (I took the next available "O") and it popped up in explorer no problem. However, after restarting, Win 7 begins to load, then BSODs way too fast to think about catching with camera. I got the option to run startup repair at the restart, and I did so. The conclusion there was that I had plugged in a device during the last session that was now causing problems. That is bogus, unless that device is my newly lettered partition. I read many a thread in here about re-lettering a partition that had lost its letter in the intall (usually the other OS volume in a dual-boot environment), but didn't see those posters then have issues upon restart.

I can boot into XP, although here now NONE of my drives have letters.

Any Help? I really was diggin' my win7 time, and really enjoyed taking advantage of all my RAM and x64 versions of CS4 and CAD.

Thanks.

-JN

A:x64 - Drive Letter Change - BSOD

Is it possible to try another repair and chose a system restore to see if that gets you back in. You should get the repair option if you press F8 om the boot selection screen.

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RELEVANCY SCORE 28

hello all,

I am getting random freezes that will cause me to reboot and sometimes the BIOS will not detect the HDD after the reboot, until I reboot a couple more times to be able to login normally.

Sometimes it would lock up, and i would be able to move my mouse but no programs can be accessible and I'd have to shut it down manually or it would freeze and immediately reboot with a flash of BSOD. It is mostly during playing video games but have also had it happened during regular surfing and trying to view Event manager would sometimes lock up as well.

before this event, I was installing new RAM, de-dusted my computer with compressed air. I thought this would be problems with the RAM so I played around with BIOS settings until i could fix it, performed a BIOS update but still freezes. So, I put my old RAM back and still same problem.

Ordered new RAM, installed it, reset CMOS, reset BIOS to default, did disk check and came back with 0 bad sectors, confirmed that my SATA cable is secured, installed gpu drivers. It is still freezing. my OS drive is 1.6 years old now.

Event viewer shows Critical and says the computer didnt properly shut down. I have suspicions that it is my HDD dying but would be odd to begin to die just right after cleaning the dust out of my computer..

Windows 7 OS 64bit Premium Ed.
Seagate Baracuda 7200RPM 80GB SATA 3.0Gb
700W PSU
new RAM G.Skill 4GB 2x2 DDR2 800
EVGA 8800GT 512MB
EVGA nForce 780i Motherboard 132-CK-NF78-A1 775
Intel Core 2 Quad Q6600

A:Lockups/BSOD/Drive not being detected

Please start with these free diagnostics:





Quote:
H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Malware (read the details at the link)

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RELEVANCY SCORE 28

Noticing some slowdowns and a occasional BSOD I attempted to make some steps to fix the situation. However, whenever I try to defrag my D drive in normal or safe mode I am getting BSOD with the error message.

Stop: 0x0000007A
Physical Memory Dump Failed with status 0XC0000010

Also the D drive BSOD when I made my first attempt to check the drive for errors in normal windows; however, running it in safe mode allowed me to check for errors without any issue.

I also uninstalled and re-installed my video card drivers as they where the last thing I put on my pc.

Win 7 64 bit, sp1
System is 2 years old
Asus G53SX- DH71
Nividia 560M
i7-2670QM
12.0 GB RAM

System Health Report times out when I try to run it

A:BSOD - attempt to defrag D drive

No dump can be saved with that error so it will be more guesswork than usual


Quote:




STOP 0x0000007A: KERNEL_DATA_INPAGE_ERROR
Usual causes: Memory, Paging file corruption, File system, Hard drive, Cabling, Virus infection, Improperly seated cards, BIOS, Bad motherboard, Missing Service Pack





Quote:




0xC0000010 STATUS_INVALID_DEVICE_REQUEST
The specified request is not a valid
operation for the target device.




Test the hard drive from a bootable USB or CD: Hard Drive Diagnostic Procedure

Force Windows to run chkdsk on D: at the next boot: Start > Run > chkdsk d: /r - this should cause a popup saying that it cannot be checked now and asking to allow the check to be scheduled for the next boot - allow this.

Remove the paging file and reboot, reset the paging file to 1GB min and max on C: for testing purposes (it can/should be reverted later). Winkey+Pause/break > Advanced system settings > (performance) Settings > Advanced > Change. Use the Set button after any change.

There's less than 1 day's history in Windows Error Reports but I do see a failure in MemDiag listed so running MemTest86+ for 7+ runs is needed to rule out RAM issues. Memory Diagnostics (For best results, this should be run on each stick individually.)

There are several things running from D: on startup from what I can see, running software from the non-System partition is inefficient, better to un... Read more

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RELEVANCY SCORE 28

I recently got a 2 TB Seagate GoFlex hard drive, and thought it would be cool if I could install a Windows OS onto a partition on it, basically just to see if I could, if it would work well on more than one computer, if it worked noticably better/worse than on an internal one, etc. Not as a replacement for my normal OS, just to do it. So I found this great tutorial: How To Install Windows 7 On USB Flash Drive or External Hard Drive I followed the instructions, using a Windows 7 Ultimate disk. (at this point I don't think I have an available key for it, I just want to install it with the thirty day trial and see if it works before doing anything real with it) Everything worked great, I restarted my computer and it starting installing like it was supposed to, but about halfway through "setup is installing devices" I get a BSOD. Happens no matter how many times I try it. I even read further down that page to a comment that said it might be fixed by disabling SATA controllers in the BIOS: How To Install Windows 7 On USB Flash Drive or External Hard Drive still get this same BSOD. I know this is a really unusual thing to do, but if you have any suggestions or insight into how I could get this to work properly (I know it can be done; it's worked fine up to that point and others have done it. I'm just not sure if it's a problem with the files, the fact that it's 64 bit files, that it's Ultimate, or something else entirely. Maybe my partition is too big?!...) Thanks.

Syste... Read more

A:BSOD installing OS on external drive

BTW windows isn't really portable from one computer to another.

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RELEVANCY SCORE 28

Hi All

I have a Windows 7 laptop (11 months old) and have had no trouble until last week when i tried to download the new IOS 4.2 for my Ipad.I left the PC running, and downloading the file fine, but when i returned, the screen was black with a message saying disk cable loose, no bootable options

I rebooted the PC, and now every time i try to download a file from the internet that is bigger than a couple of MB, it crashes to a BSOD. The hard drive has started to click slightly when i am downloading/installing files/programs.

Can anyone help please?

Cheers

Billy

A:BSOD & Clicking Hard Drive

Clicking HDD is not good, get it back where you bought it while it's under warranty.

You probably have lost all data too, hope it's backed up, same thing happened to me and l started to back up after that.

Good luck

John

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RELEVANCY SCORE 28

Guys, my computer has just started giving me occasional BSODs within the past three weeks or so. The problems seem to come when my external hard drive is being accessed. That hard drive contains mostly media. The first couple of crashes happened while recording/capturing video to that hard drive from a game, and I assumed it was just something caused by the capturing mechanism in the game. Since then it has happened while browsing or listening to my MP3 collection in iTunes and Zune and other benign media-related activities like that.

I am running 32-bit Windows 7 Ultimate, completely up to date from Windows Update. The hard drive is a recertified Seagate 1.5TB drive I got from Woot in December. In my attempts to fix this, I have updated every driver I could think to update, including video card and sound card, all to no avail. I've scanned the hard drive with the built-in error-checking tool, and it came up completely clean.

I'm attaching my zipped up minidump folder so maybe someone smarter than me can interpret it. Just let me know anything else you need. Please help me!

A:BSOD when using external hard drive

Hey there. I noticed you're running AVG which is the worst bsod offender going. Completely uninstall that then give it a go. Enjoy.

That will fix things. If on the very slight chance it doesn't, look into updating this driver:

Code:
LUsbFilt LUsbFilt.Sys Fri Feb 29 05:08:14 2008

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RELEVANCY SCORE 28

Hi all,
 
  I have this hard drive that has the OS on it, and it is blue screening and returning to boot options menu. it is running off a custom gigabyte socket 775  main board via sata cable. i hooked it up into another computer and it appears to be a fine disk, albeit partitioned. does that mean that the OS is licensed for another board only?  i have the speccy and SIW screen shots of it if that helps.
 
 is there a BIOS setting that is preventing it from loading?
 
 while i had it hooked up to the other computer, i did a chkdsk /r on it and it said it needed to be dismounted..
 

 speccy.JPG   79.85KB
  0 downloads

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RELEVANCY SCORE 28

Windows 7 Professional 32bit
Originally installed with Vista
Retail upgrade
2 years old
Reinstalled OS 2 months ago

Keep getting the BSOD at random times, there is never just one program that initiates it. I have done a system restore, reformatted the old hard drive, installed a new hard drive and nothing has helped.

I'm running Microsoft Security Essentials, and believed the computer to be clean of viruses. But took it Office Depot this morning and they say there may be a virus on it.

I've attached the zipped files as instructed. If there is a virus, and it is still there after replacing the hard drive, I don't know what to do.

Thank you

A:BSOD randomly happens, even with new hard drive

  
Quote: Originally Posted by mjaquith


Windows 7 Professional 32bit
Originally installed with Vista
Retail upgrade
2 years old
Reinstalled OS 2 months ago

Keep getting the BSOD at random times, there is never just one program that initiates it. I have done a system restore, reformatted the old hard drive, installed a new hard drive and nothing has helped.

I'm running Microsoft Security Essentials, and believed the computer to be clean of viruses. But took it Office Depot this morning and they say there may be a virus on it.

I've attached the zipped files as instructed. If there is a virus, and it is still there after replacing the hard drive, I don't know what to do.

Thank you



These crashes were caused by memory corruption (probably a driver). Please run these two tests to verify your memory and find which driver is causing the problem.

If you are overclocking anything reset to default before running these tests.
In other words STOP!!!
1-Memtest.





Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If ... Read more

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RELEVANCY SCORE 28

Hi

Have tried 2 difference flash drives, and and get a blue screen, (BSOD)

USB works ok when I use a USB wireless modem but not with the flash drive.

I have updated the BIOS, tried system restore, chkdsk /p /r and still no good.

Pc works good otherwise. Could this be a RAM problem ???

I have windows XP sp3

Error is as follows
STOP: 0x00000050 (0xFFFFFF6, 0x00000000, 0xF79F08EB, 0x00000000)

Thanks in advance for any help
Gavin

A:BSOD when I plug in 4 gig USB flash drive -

Hello and Welcome to TSF!!!

Did you try USB flash drive on some other PC????
Did you try USB flash drive on different ports????
Try them on both front and back USB ports...

Keep us posted...

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RELEVANCY SCORE 28

When I swap HDs on two exact same laptops I get a BSOD on one but OK on the other. bothe laptops are Dell Precision M2400 and HDs are OEM HDs for that model. Any ideas or suggestions
Thanks
 

A:BSOD on Hard Drive swap

If laptops is absolutely same, then most probably SATA controller settings in BIOS are different. In one laptop you have IDE in other AHCI. Result > BSOD.
Change settings on both laptops to IDE and problem should disappear.
 

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RELEVANCY SCORE 28

Hello.
I have Windows 8 installed on my SSD and I thought I'd plug in my HDD as well. I started up the PC, the HDD was found and there were no problems.
But it only took about 5 minutes and I got a BSOD. I don't know if this had to something to do with the HDD or if it might be due to something else.
Earlier I also recieved an error message when shutting the pc off, I don't know exactly what it said. Something about Memory...
Perhaps you'll find somehing in the logs as I have no idea what to look for.
It's strange that I've had two problem like this after only hours with Windows 8, while I cannot remember ever having a BSOD in Windows 7.
I would really appreciate any help! Thank you in advance!

A:BSOD after plugging in hard drive

Hi again.
Just wondering if there is something I can do to find what caused the BSOD? What can I do with the .dmp file? Can I find the error code somewhere?

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