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HP ENVY x360 not turning on and not showing charging lights

Q: HP ENVY x360 not turning on and not showing charging lights

Last night the laptop was working correctly and I hibernated the laptop. Today morning I plugged in the charger but the light was not showing on. I tried to start the laptop but it was not turning on. The laptop was not hit or spilled on or anything.It was raining last night . Can it be a humidity issue or something else?

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RELEVANCY SCORE 200
Preferred Solution: HP ENVY x360 not turning on and not showing charging lights

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RELEVANCY SCORE 81.2

My power button lights up, I can hear the fan in the computer running and my screen lights up (to an extent) however, the screen is still black and unusable

A:Hp envy x360 screen lights up a shade of black but nothing e...

SydneyD1229 Hello;Allow me to welcome you to the HP forums!I read your post about your PC having a black screen and wanted to help.Here are some troubleshooting steps you can try: HP Notebook PCs - Troubleshooting Black Screen Displays with No Error Messages During Startup or Boo...Good Luck========================================================================I am a volunteer and I do not work for, nor do I represent, HP.---------------------------------------------------------------If my posts helped you, please click the Thumbs-Up symbol to say thanks.If my posts solved your problem please click "Accept As Solution".========================================================================

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RELEVANCY SCORE 80.4

I shut down my laptop the other day...while it was shutting down I closed the lid and placed it in my bag(the battery was around 35 maybe)... Charged my iPhone while the laptop was off and after some time the charging stopped. I ignored this and after sometime tried to turn on the laptop ... It wouldn't turn on... No red lights for low battery no display... I plugged in the laptop ... No lights ... Tried reseating the ram without any luck ... Since it's inspiron 15z 5523 Ultrabook from late 2012 I cannot go down to the battery easily. The laptop has never been opened.except for changing ram that too 2 years ago

A:Inspiron 15z 5523 Ultrabook not turning on, Not Charging,No lights,No sound

Unplug the system, disconnect the battery (remove the base cover to access it), and hold the power button for 30 sec.
Verify that the LED on the adapter or DC plug is ON before you continue.  If it's not, the adapter is bad and will need to be replaced.
Remove and reinstall both memory modules.
Power on on AC only with the battery disconnected.  If it will but won't with the battery in place, the battery is bad;  replace it.
If the system still won't power up, replace the mainboard.

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RELEVANCY SCORE 79.2

Hello,My HP Envy 15 laptop started having this an issue about 2 days ago. I was in class and it was plugged into power when suddenly the computer crashed. No warnings, no shut down screen. it just instantly turned off. Unfortunately, it is a few years old and the warranty expired in January this year. I had not done any hardware upgrades/changes it was completely out of nowhere. I then went home and plugged it in. There was no power charge light beside the power cord on the side of the laptop, however I came back 20 minutes later and there was a white charge light. I then powered it up and was on it for about 10 minutes before it crashed again. It is sitting on my desk now on charge. no lights on or anything and it won't turn on. I have tried turning it on just on battery power, I have tried just on ac power and none will work, Any suggestions would be much appreciated

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RELEVANCY SCORE 78.4

Hello All, My 2 month old HP ENVY X360 M6 got powered Off all of a sudden while working on it(No error message, no sound nothing). i was browsing and watching youtube videos, when it got switched OFF instanteneously. Battery was full. after that i checked if it got heated or not but it was not at all heated. i then tried restarting but it did not restart. i tried plugging in the power but there was no power light when plugged in. i also tried Resetting it with the mentioned method on this site. but nothing happened. its totally cold. please help me resolve my issue.Model: m6-aq103dxI am from Bhopal, India. and this laptop was purchased from Dallas(Texas), US. it has International warranty.Please let me know if you need any further information to resolve this issue. Thanks and RegardsAnkur Ajane

A:HP ENVY X360 M6 powered off and not at all turning on. seems...

Hi,This is not the official HP technical support.HP maintains no official presence here.All those who are helping others here arr end users like you.Is the laptop powering on with battery alone?I'm suspecting a power connector/motherboard issue.What I could suggest you is to get a another working compatible AC adapter and try again while battery removed. See if it is powering on.If yes, try same with battery inserted.As far as I'm aware, if you're within warranty, only HP USA can help you replace the part or repair it.RegardsVisruth

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RELEVANCY SCORE 77.6

This is more of an inquiry than an issue. I would liketo know if the Envy can be charged via USB port? Thank you

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RELEVANCY SCORE 77.6

My mothers laptop was having issues over heating and would shut down frequently, and after hearing some plastic rattle around on the inside i opened up the bottom of the laptop. I found some plastic loose on the inside from what appeared to be where the screws holding the bottom of the laptop on had broken. After i cleaned out the few plastic pieces and rehooked everything i attempted to power the laptop back on, and now the laptop wont start.I thought it might just be the battery died but i plugged the charger into the laptop and the orange light came on but i am still unable to turn the laptop on.

A:Hp Envy x360 not turning on after opening bottom.

Kyletheaverage wrote:....  I thought it might just be the battery died but i plugged the charger into the laptop and the orange light came on but i am still unable to turn the laptop on.Hi, Looks like the circuit to supply power for the laptop is broken. Please bring it to a proper repairer. Regards.

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RELEVANCY SCORE 76.8

The problems started ever since a regular windows update and bios update through HP Support Assistant went through.  Following those updates, my laptop now stutters and lags every 5-10 seconds whenever I play a game WHILE CHARGING. This was not a problem before the updates. Attempting to solve the problem, I reset my laptop a couple times and started from scratch. I made sure battery settings were at max or balanced.  Those haven't worked. The thing is, I can play League Of Legends and other games on high quality on only the battery. Only when it's charging does it begin to stutter and lag. It's been a couple months since this problem came and I have yet to figure out a solution.  I am dying at the fact that a 700$+ laptop is making gaming ineffective in comparison to my 6 year laptop.

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RELEVANCY SCORE 76.8

We have an Envy x360, which has an internal battery that you cannot remove, or check to ensure it is seated properly without voiding the warranty. We cannot currently use the laptop without it being plugged in, as it is showing "plugged in, battery not charging, 0%".We have tried other charging cables.  No luck.   We have tried unplugging it then holding down the power key to drain then restarting.  No luck. We have tried going to contol panel and removing the ACPI compliant battery control and restarting.  No luck. We are at wits end. Any suggestions? Thank you!

A:Plugged in, battery no charging - Envy x360

HI @GarrabS   Welcome to the HP Forums!It is a terrific place to find answers and tips!For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More How Do I Find My Model Number or Product Number? I understand that you are unable to use your notebook if it is not connected.  You get the message" plugged in battery  not charging 0%" You have tried removing the  ACPI compliant battery control and restarting but there was no change. Here are two links that may help.  Troubleshooting the notebook battery Testing and Calibrating the Battery (Windows 8) If the issue should remain please contact HP support. Please call our technical support at 800 474 6836. If you live outside the US/Canada Region, please click the link below to get a support number for your region.World Wide Phone Support Best of Luck!

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RELEVANCY SCORE 76.8

Hello, My HP Envy x360 15t convertible notebook is displaying an error on the battery icon. It says "12% available (plugged in, not charging)". The battery will charge to 100% if turned off, but will not when in use. I have searched and see many posts with a similar problem, but none of the solutions offered have worked. Here are the fixes I have tried: Uninstall Microsoft ACPI-Compliant Control Method Battery and re-startPerformed hard re-set for notebooks with a factory sealed batteryAllowed battery to completely drain, and then re-charge to 100%Within HP Support Assistant:Battery Check - Primary Battery: OKChecked for updates, and installed all Any additional ideas or suggestions would be appreciated. Thank you!    

A:HP Envy x360 Convertible - Plugged in, not charging

Hi @Pink70? ,Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP ENVY x360 Convertible PC and issues with the battery charging while plugged in and on. I have checked into this and it would see that is is a power loss issue. Plug the power adapter directly into a functioning wall outlet. Do not plug it into a power strip, surge protector, or secondary power source as this could cause and issue. If that does not solve this, please use the following link to create yourself a case number, then call and it may help speed up the call process:Open link: www.hp.com/contacthp/Case number and phone number appear.They will be happy to assist you immediately. Thanks.

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RELEVANCY SCORE 76.8

Can you please describe where you found a post that was bent.  I've taken my power plug apart at the connection just before the box.  I've looked with a flash light and don't see anything bent there.  Maybe that isn't my problem.    Thanks!!

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RELEVANCY SCORE 76

My Envy-15 u011dx has recently recieved the dreaded plugged in not charging error. This started yesterday out of the blue. I have tried to disable to battery drivers and restart, new cords, new outlets, everything. It will hold a charge while plugged in but the second its off the chrager, it looses battery fast. It is out of warranty so I could try to remove the battery but I would need a replacement. Any help would be great!  

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RELEVANCY SCORE 75.2

Hi when I plug my laptop in the charging light doesn't show anything and the laptop won't switch on but when I hold the block bit of my charger to my ear it makes the noes as if there's electric going though it.













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A:Hp Pavilion 11 x360 not showing any signs of charging

Hi,Do a hard reset: https://support.hp.com/in-en/document/c01684768#c01684768_nonremovablebattTry with another compatible AC adapter.Use another AC power outlet.RegardsVisruth

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RELEVANCY SCORE 75.2

Hello there. So I have an HP Envy TouchSmart m6-ko22dx Sleekbook and it refuses to turn on. The white LED on the side is on which usually signifies it is charged, however, whenever I hit the power button, it starts for maybe a half of a second and then turns off again. Also refuses to charge. Is there anyway to fix this? Please help ASAP, thank you.

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RELEVANCY SCORE 72

Computer is plugged in, battery shows 0%, light by the plug on the side is orange and if I remove the battery, the light is white.

A:Envy 17 is showing plugged in but not charging. Replaced bat...

Hi, Please try the following steps Disconnect AC (Charger),Shutdown the machine,Remove battery,Connect AC,Reboot the machine,Open Device Manager,Under the Batteries category, right-click all of the ACPI Compliant Control Method Batterylistings, and  select Uninstall,Shutdown the machine,Disconnect AC,Insert battery,Connect AC,Reboot the machine.Regards.

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RELEVANCY SCORE 58.8

The lights on the outside of my computer don't turn on anymore and I dont know why. It started before I replaced my PSU, and now that I have they still won't work. Any suggestions?
 

A:outside lights not turning on...

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RELEVANCY SCORE 58.4

What's the difference between the HP Spectre x360 and the HP Envy x360? They both look the same.The only noticeable difference is that HP Spectre x360 has a Radiance Infinity display, while HP Envy x360 has an IPS display. Having the same specs, except for the display, why is the Spectre x360 more expensive than the Envy x360 ? Moreover, I thought that IPS is better than TN, which is my guess that is the technology used for the Radiance Infinity.

A:HP Spectre x360 vs HP Envy x360

Hi, You've got few questions about those products. Well, come to a store and yoy can see the differences. Better still, you can buty 2 machines and compare.  For build quality, the HP Spectre x360 is much better than the Envy x360 you can also find Pavilion x360 - we are talking about SPECS and BUILD here about plastics and metals about wood and gold. Regards.

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RELEVANCY SCORE 58

I have got problem on my laptop, I already had a problem where my laptop used to go on sleep mode whenever I plugged the charger or press the brightness increase or decrease button, but i managed to work despite the problem. But, now my laptop has stopped charging at all,
whenever i put the charger my laptops shows sign of charging but donot actually charges, as the charging light remains off ... if i try to move the charger tip then the charging light glows sometime. I am really in a problem so plz help me.

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RELEVANCY SCORE 58

This computer glows brights red. How do you turn off the infernal red lights inside the PC?











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A:turning off the lights inside the PC

Hello @onesa, Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I have read your post on how the computer glows bright red as a part of your desktop's chassis aesthetics, and that you are looking to turn it off. I would be happy to help you! To find out which chassis pin to remove from your system's motherboard (which should disable the red lights), please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.http://www8.hp.com/us/en/contact-hp/ww-phone-assist.htmlI hope this helps!Regards

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RELEVANCY SCORE 58

Hello, I dont know if this is the right place to ask for UPS troubles. Sorry, in advance.

My UPS lights all three of em keeps flickering when I turn it on and it gives a sound which always could be heard once when you turn it on or turn it off. The flickering started after a 15 mins blackout and when I came back to turn it on it became like this. The flickering is there and there is no power. My UPS version is IDEAL 5312A 1200VA

A:UPS Lights keep flickering at turning on

Call or email Ideal about it. Something is wrong if that indicator light is flickering.

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RELEVANCY SCORE 58

Hey,
I was thinking about leaving my computer on more so my CPU cycles could be optimised but the only problem is the LED fan lights would be on all the time. Is there a way to cut off the LEDs on the fans other than a switch. I know when I put my computer into Hibernation the LEDS go off. Is there any way to simulate this.
Thanks,
ps. sorry this is probally in the wrong section but I figured if anyone has had this problem before me it would be you guys.
 

A:program for turning off led fan lights for UD

LED Fan lights are hardwired to be on all the time. They are usually wired in series to the fan motor so if you cut the light off, the fan will also go out. The only work around is to rewire them in parallel with a cheap switch mounted on the case. This is kind of a home project and should be easy to do. Basically split the DC power cable positive side into two. One end will also be hot and run to the fan, the other will connect to a switch and from the switch to the lights. Your negatives from your fan and lights should connect to a common negative. This of course is assuming your fans and lights are DC power (which most are).

Bear in mind, your voltage will drop off when wired in parallel, so your fan will run slower.
 

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RELEVANCY SCORE 57.6

I've had my HP Envy laptop for about 3 months, and yesterday I noticed that when it was plugged in it wasn't charging (the battery icon says "plugged in, not charging"). I turned it off overnight, plugged in, and this morning the battery was fully charged. It only seems to not charge when it is turned on. I have tried removing the battery, turning on, deleting the ACPI-compliant control method battery, turning off, and turning back on again (as advised in other forum responses), but with no joy. At first I thought it could either be a battery issue, but the fact it fully charged overnight whilst off would lead me to believe it's not, and is probably a software / settings issue. Any ideas please, I've run out of google search ideas!!

A:HP Envy Battery Problems - not charging when on, charging fu...

Hello HowfenClaret, Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I would encourage you to post your product number for your computer. I am linking an HP Support document below that will show you how to find your product number. As well, if you could indicate which operating system you are using. And whether your operating system is 32-bit or 64-bit as with this and the product number we can provide you with accurate information. How Do I Find My Model Number or Product Number?Which Windows operating system am I running?Is the Windows Version on My Computer 32-bit or 64-bit? Please re-post with the requested information and I would be happy to provide you with assistance. Thank you for posting on the HP Forums. Have a great day!

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RELEVANCY SCORE 57.2

I've been using the Y720 for a month or so and the RGB keyboard lights seem to turn on every night at some point. I can't exactly pinpoint when but they alwys seem to be on and flashing when I come back after not using it for a few hours.   I have four schemes set up in Nerve Sense and the 4th scheme is "No Light."  It seems to keep this setting without issue during the daytime adn while I'm using it. But at the end of the day, at some point, it seems to shift to a different scheme.   Is there a setting for this somewhere? 

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RELEVANCY SCORE 57.2

Is it possible to turn off the LED lights of fans/ case fans with put turning off the fan or turning off the computer and unplugging the fan from the mother board?

The two fans are big cooler master fans that have small connectors (each has three wires (red, white, and black).
 

A:turning off led lights of desktop fans

Standard fans use 2 or 3 wires. Two of the wires are power, the third is for RPM sense.
 

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RELEVANCY SCORE 57.2

I'm just wondering where to find the settings that would adjust/turn off lights that are on my tower.  Or am I stuck using a winter hat to cover it up for the rest of my life, lol.  Thanks.

A:Turning off lights on my desktop tower

Hi, From the following front, which ligh or lights are you talking about ?               Source: http://support.hp.com/us-en/document/c03135882 Worse case, a black piece of tape (such as electrical tape) could fix it/them Regards.

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RELEVANCY SCORE 57.2

My sister gave me her X230.  I don't know much about it.I reinstalled a fresh new system from the Recovery Disks. So what does it mean when the mute, microphone and Thinklight simultaneously flash once when the machine is turned on?Also, the Touchpad is unresponsive.   The mouse works but sometimes the icons are unresponsive to clicks. Should I just replace some hardware or are there deeper problems here?Thanks in advance!  

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RELEVANCY SCORE 57.2

I have noticed this behavior ever since I'm using my old pc.

my old pc and new one is located at the same place.
(As I just replaced it).

I've noticed this weird behavior when someone turns on the lights.
I'm having alarm sound that a device is unplugged, and when I turn off the light.
the same alarm sounds.

FYI.
the lamp is a flourescent lamp and it is beside the PC tower and the only thing that separates them is 2in. wooden wall. if you need a photo. I'll upload it for you.

is it the static discharge of the lamp that causes this?.

A:Weird behavior when turning off the lights.

Reminds me of a very old Hitchcock movie named Gaslight with Charles Boyer and Ingrid Bergman.

Please relocate either the lamp or the PC at some distance from one another to test if the same odd behaviour continues. But weren't the old PC and the light located at the same place before you got the new one?

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RELEVANCY SCORE 57.2

It's a custom build and came w/no manual for the card so I'm looking it up as I write this. What could be causing this? Its a brand new machine.
Card is ati radeon 4890
AMD quad core
vista home premium
4 gb ddr3 ram

I checked connections, cleaned some dust off the inside; the cpu temp was 38 C, HD 43C; usually they're about 35-40. I had just finished playing Silent Hill homecoming but it had no problem w/that.
 

A:Monitor not turning on; red lights on vid card

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RELEVANCY SCORE 57.2

So I had my yoga 920 conk out on me at a VERY inopportune time, next month I go abroad to study. Yesterday I started my laptop and started some light browsing when it suddenly shut down. I tried starting it up again, when it came up with the dreaded blue screen saying 'failed to detect boot device' or something. Third boot try onwards, the laptop does not respond to charging, no lights come on, nothing, NADA. Worst part of it? This happened within 10 months of my purchase from USA. I have 54 days of my warranty remaining. I tried static discharges multiple times, no luck.Went to multiple service centers in Pune, India, but they refused to diagnose the issue saying that they do not service this model since it was not released in India. I'm ready to ship this laptop to the USA with my own expenses to have it fixed or replaced, but so far no customer service has been able to help me out.Any bright ideas/contacts?

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RELEVANCY SCORE 56.8

so, my notebook was doing a windows update this week, and my brother came in to ask if he could use it for his homework. I said sure, but wait for the update to finish and left for work. I get home and he said the notebook won't turn on anymore. he tells me the screen started looking funny during the update (I'm assuming it may have been mid video update) so he figured restarting would fix it.so now, the screen doesn't turn on, or flicker when I power it on. I also don't see the windows icon near the bottom of the screen light up, but I do hear the hdd spin up and stay on. connecting an external display to the notebook shows nothing in the external screen, I hear no error beeps, and when I dock the tablet to the keyboard and connect power, the led by the power connector turns orange.please help me get working again :'(

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RELEVANCY SCORE 56.8

The computer simply won't turn on, I tried holding the power button, the battery is non-removable so I can't do anything about that. At this point, I think the computer is broken but I do not know for sure. The laptop makes no noise, it was bought in 2013, I was using it half a year ago and it just turned off, no nothing. It just turned off. I put the problem off to the side and used my old laptop, but I might as well try to fix it.

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RELEVANCY SCORE 56.8

I often charge my Yoga 720 at night and annoyed by the blinking lights on the sides of the laptop. Is there a way to turn off both the sleep mode light on the power button and the charging light on the other side, or either of them separately? Thanks.

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RELEVANCY SCORE 56.4

Battary not charging showing plug in not charging , laop top was purchase in july 2015 from Vijay Sales mumbai chembur. Pl give some solution

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RELEVANCY SCORE 56

Hello.

Um. I Don't really know what to say about this, as it seems a bit strange here goes

I have a computer desk that has an overhead storage cabinet, and underneath this cabinet is a fluorescent light bar that I can switch on.

It looks like this


These days, everytime I switch this light on (OR switch off) (I use a Razer BlackWidow Ultimate keyboard with LED on), the keyboard lights are gone and I hear the sound of a disconnected device in Windows 7. The keyboard is completely disconnected for 5-6 seconds.

Sometimes the mouse too, the pointer wont move, but it is VERY rare. (only once it happened)

Err..maybe it's a power supply issue? I've had my desktop for nearly 2 years without a problem then this started happening around 4 weeks ago.

Behind my desk, are TWO electrical sockets on the wall, the first one is for an extension cable that connects the CPU, monitor, Printer, etc., while the second one is just for that Fluorescent bar.

What's going on?

Please ask me anything you need to help you too, I'll try to answer it the best I can.

A:Keyboard Temporarily Switches Off after Turning on Desk Lights? O_O

What I would try first is a surge protector for the PC, monitor and printer. Their should be one anyway in my opinion.

Your keyboard is wired so I don't think it's a RF from the light.

You could also try another light and see if it still happens. A faulty light could cause a surge in current.

Having a qualified person check the wall outlet.

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RELEVANCY SCORE 56

I'm not sure if this is in the right area or not.

I had my laptop on and running fine for a few hours accumulatively (because I did put it in sleep mode ocasionally) last night and then one time I turned it off and when I turned it back on it lit up but nothing came up on the screen.

I turned it back off by holding down the power button and decided to let it cool down. Later I turned it back on and it was working fine seemingly and then it would "turn off" because the screen went black but the lights were still on. Then it would refuse to turn on for a while. I let it set overnight and I turned it on and it seemed to work again but then it did that thing I mentioned where the screen goes black but the lights are still on and it won't turn back on now. Well, it will turn on because the lights will be on but nothing will show on the screen.

I also think there might be a chance there is a virus on it. My alert keeps popping up and telling me that there is but it says it's quarantined and infected or something. I don't really know how to explain it.

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RELEVANCY SCORE 56

When I bought this PC I was told the lights on the unit could be customised but I have been unable to find anyone who can advise a basic user, such as me, how to do it? Can anyone give me step-by-step advice?

A:How do I customise the lights on HP Envy?

ClivenMarK, welcome to the forum. There has been some confusion on which models actually allow for the lights to be adjusted.  If the lights on your computer can be adjusted there will be an app called HP Phoenix Control.  You can install it from the link that I provided.  The SP71672 is at the bottom of the page if you have to install it. Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.

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RELEVANCY SCORE 56

I have an HP Envy 17 Notebook.  O/S is Windows 8.1.  In the last few days, when I try to put the laptop to sleep, the F6 key lights up and the computer does not go to sleep.  The screen disappears but does not go to sleep.  I can't find the answer as to what is causing this.  Thank you in advance to all responses.

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RELEVANCY SCORE 55.6

Hey Community, I'm in dire need for help, my lenovo Y50-70 has been working fine for the past 3 years now and JUST after the warrenty is up, my battery becomes funky. I noticed that whenever I load up a game, the charger becomes unrecognized and instead of regular led lights, i get one blinking white light and one blinking orange light. When I remove the AC adapter and plug it back in, it'll recognize the charger and ocasionally it'll take some time to recognize it. It stops charging when the LED lights begin to blink. I've tried to1. "remove the static" or drain the battery by unplugging the AC adapter2. holding down the power button for 30 seconds (I didnt remove the battery because it's not a removable battery, Should I?).3. Changed the power settings to high performance and no conservation of power.4. I bought a new adapter and it's still happening, I have no idea what to do. Intially prior of buying a new adapter it drained and I couldnt figure out a way to get it to charge. With the new adapter I was able to charge it till full, but when I have it on, it does the same thing.  Please help me community, you kind souls. Best,Richard

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RELEVANCY SCORE 55.6

Hi, I've got a Fujitsu Lifebook AH531 which won't boot up. No charging lights when plugged in either with or without the battery in the laptop. I have tried different power sockets. I can hear a tiny tiny high pitched noise coming from the charging pack, although I am very sensitive to noise and can often hear these coming from my chargers. Any advice would be greatly appreciated. Cheers.
 

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RELEVANCY SCORE 55.6

Currently have a Lenovo W530 that won't turn on. Right before the laptop "died" I was doing work and it was plugged in and then it suddenly just turned off. When I plug the laptop in the charging indicator light does not turn on (nor do any lights). Here is what I've attempted:Removed the battery and unplug from power and hold the power button for a minute to dissipate any charge that may remain. Then I just plug in the charger and try to turn the laptop back onPurchased a new battery chargerIn both cases nothing has changed, it seems like the laptop is just dead. My next attempt would be to replace the CMOS battery but I feel like I should be getting some sort of response from the charge being plugged in, regardless whether or not it needs a new CMOS battery. Any suggestions? Thanks in advance.

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RELEVANCY SCORE 55.6

Hello,

I have one of the newer model Dell Inspirion laptops. How do I turn off the light that accompanies the power button and the charge light on the front. I'm able to turn off my backlit keyboard, but these two other lights are quite bright and annoying when I'm trying to play movies in a dark room. 

A:Laptop lights (power/charging) - Dell Inspiron

Hi DELLUSER16486,
What is the exact system model?
The power led and the leds on front are also used as diagnostic indicators. If there is any hardware issue on the machine, these leds help isolate the source of the issue. Hence, there is no way to disable the leds from turning on, as they would be connected to a cable soldered to the motherboard.
Download the service manual / specifications for a better understanding of the machine - http://dell.to/1n3X2po - enter the service tag and download it from the Manual section.
Write me a private conversation with the service tag and your contact details(Name and Email) for case records.
Let us know if you have any other queries.

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RELEVANCY SCORE 55.6

The LED lights on the front of my HP Envy Phoenix 860 only change colors in Red and Green even if those colors are not any of the 4 colors I have chosen in the HP Phoenix Control software.  There are no settings or other menus in the Phoenix Control software.  Just the 4 different modes.  Trying each mode the colors never change to anything but Red and Green.  Turining it off and back on has makes no difference either.   Based upon the Programs and Features area the version of HP Phoenix Control software that came installed on my computer is 1.1.1. I know Christmas is coming up but only Red and Green all the time is gonna get old. Thanks for your help. Scott

A:HP Phoenix Control for LED Lights on Envy 860

Hello @Scott1515?, Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I read your post about the LED lights, and wanted to assist you! To start, can you provide me with teh Product Number of the desktop?  Here is a link you can use that will help you find your Model and Product Number:How Do I Find My Model Number or Product Number? In the meantime, have you tried using the HP Support Assistant, to check for updated drivers?  Did you always have this issue, or did it just start to happen recently?  Looking forward to your reply. Have a great day!

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RELEVANCY SCORE 54.8

Hello, I spilled coffee on my Notebook keyborad, and now the keyboard has the light on for the audio, the wireless and the caps lock. but all other buttons are not working. I tried replacing the keyboard with another one same thing, non of the buttons are working. Is it a motherboard issue? How can I fix it? and does HP provide fix support sevice for these kinds of issues?

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RELEVANCY SCORE 54.8

My toshiba Qosmio F45 laptop is showing led lights and then comes on and off. It takes a while before the machine is booted and when the laptop does boot, nothings comes on the screen.

So I hook it up to an external monitor and still nothing.
So I'm not sure what's going on. Asking someone for assistance.

Thank you

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