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The Lenovo YOGA C930 here we go again..PROBLEMS!

Q: The Lenovo YOGA C930 here we go again..PROBLEMS!

I received this laptop as a replacememt of my defective yoga 720 the 18 October. After somw days of usage I can finally say that I ve got scammed by Lenovo, who sent me a testing unit with so mant problems! - Wacom pen and touch issues (such as ghosting and deas zones)- TouchPad gets disabled and became uselsss until next reboot. It also feels weird and it is kinda loose and imprecise! -KeyBoard acts weird and there is a noticeable input lag that I just can't stand since I am a programmer. -Hibernation/suspend/who knows who causes the impossibility to Wake up my laptop from sleep. When it happens I can only hard shut it down. - I've found some strange stats in the battery report that makes me think that I've received a testing unit with all of these malfunctionnality. My EMEA casw manager does no longee respond to my emails and I am willing to sens back this laptop and receive a refund or a new replacememt ( BUT NO MORE IDEAPAD LAPTOPS). If someone is contact with Lenovo I can send my case number. This is just unfair. Can't trust this Company. Check my YouTube Channel for the linked problems : https://youtu.be/5_daR-j7CQ8

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RELEVANCY SCORE 200
Preferred Solution: The Lenovo YOGA C930 here we go again..PROBLEMS!

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RELEVANCY SCORE 86.4

I just got this Lenovo a few weeks ago and it has worked fine until today! The screen was flickering every few seconds, so I followed the steps I saw on the forums to fix it. Nothing worked, so I tried rebooting my computer to see if maybe the drivers needed the computer to be restarted to work. Now, the laptop won?t turn on. The LED shows the machine as being powered on, and the keyboard will light up, but the screen remains completely black. The Lenovo logo doesn?t show up or anything. I?ve tried rebooting with the AC adapted plugged in (even though the battery was fully charged), I?ve tried restarting holding down shift + f8, and holding down the volume up key too. Nothing happens. 

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RELEVANCY SCORE 86.4

Hello, I've problems with the Wifi card. From time to time the wifi card is not recognized correctly and it gets the yellow exclamation mark in the device manager and says the device could not be started. I tried the latest driver of Lenovo website and the latest of Intel website. Same problem. If it hppens I have to reinstall the driver and reboot multiple times and plug in and out the power (I didn't find a proper way to fix it) and suddenly it is working again for some days. I suppose Energy saving/hibernating problems but I'm not sure. I'm just afraid that my new device is having a hardware defect ;-( Does anyone else have similar issues?Any idea how to fix it? Thanks in advance,Michael

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RELEVANCY SCORE 76.8

Hi, I keep getting conflicting information. Has anybody tried the Lenovo Pen Pro on these laptops? Are they fully compatible with each other? https://www.lenovo.com/ca/en/accessories-and-monitors/pens-and-supplies/pens/TAB-ACC-BO-Lenovo-Pen-P...

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RELEVANCY SCORE 75.2

Hi We've problem with the Yoga C930, that's gets very hot when it's charging, both on the bottom and on the top in front of the soundbar, and we can also feel the heat between the kyes. Is there a known solution to this problem?  It's a new pc, and all drivers are up to date including the BIOS.  Best regard Simon

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RELEVANCY SCORE 75.2

The pen that comes along with the Lenovo Yoga C930 isn't working on my laptop. The battery shows full and I barely ever use the pen but I have many plans of starting to use it. It really saddens me that I left an HP laptop for a Lenovo just to come to this problem. It has only been 1 month since I've bought this laptop and I barely use the pen but then it doesn't work anymore. There was a time where I didn't charge the pen for a whole week but I put it back and didn't touch it ever since. It's impossible that anything could have happened to the pen because I left it in a drawer. The touch screen works perfectly fine.... I don't know what to do and I am really really sad/disappointed. I need help with this if anyone can let me know of anything I can do or what's wrong? 

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RELEVANCY SCORE 74.4

My first ever Lenovo laptop is coming next week and I am so excited because it has been a big investment for me!! I hope to make it last at least throughout college, and since I can be kind of klutz, I?m already looking into what protective measures I can take. I found a lot of cases on amazon, but the main design flaw seems to be that they don?t allow the laptop to go into tablet mode, which is a bummer since the reason I bought a 2-in-1 is for doodling. Anyhow, I?m just curious as to what other Yoga users or what recommendations there is. Thanks in advance! 

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RELEVANCY SCORE 74.4

i just bought the new c930 (not yoga book but the yoga c930 ) and i installed all upadtes etc but i have not been getting the battery i expected. when i scroll my mouse to the battery bar, it constantly shows around 6-7 hours on full charge. all i am doing is web browsing. Is this normal? i expected to get around 9-10 hours for the web browsing. Also keep in mind i am on better performance so not the best performance or anything. Ya if i lower the performance even more i might be able to get a little more but i dont think thats normal. I dont have the 4k version either just the regular. If this is expected then fine but i am not sure.

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RELEVANCY SCORE 73.6

Hi, after purchasing my Lenovo Yoga C930 in November 2018 it worked completely fine until 4 days ago. At some point, I started noticing some slight flickers in the form of very thin lines that would span over the whole screen width. I then updated the Graphics Card drivers which solved the problem for two days, then it came back. Since yesterday, there are now some hug screen flickers (similar to this, but a bit less bad: https://www.youtube.com/watch?v=6SIHJYWsFCI ), which are increased if the laptop is on battery mode as opposed to when it is plugged in. I tried to see if there was a difference between the different power modes in battery mode, but it doesn't seem to be the case.All the drivers are up-to-date and I am very dependent on my computer for work, so I would rather not send it in if I can avoid it in any way. Has anyone had this issue with a C930 and managed to get rid of it? System information:Windows 10Intel(R) Core(TM) i7-8550U CPU @1.8GHz 1.00GHz16GB of RAM Thanks in advance for useful feedback!Cheers,Julia

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RELEVANCY SCORE 73.6

Good day, I just received the Lenovo Yoga C930 and the pen doesn't work. The laptop does't recognize it and there is no way (app or settings menu) to install it, syncronize it or try it. Microsoft Windows 10 pen settings is for the surface pen and the Lenovo Pen settings is for the Lenovo Pen with the top bottom. Nothing for the fancy new pen that is stored in the laptop (not even in the product guide - way to go Lenovo!).  I have been trying to call several times Lenovo technical support and the dial menu is horrible. I haven't been able to reach a technical support representative for the Lenovo Yoga C930. This is the worst service per purchased item prize I have received in my life.  I really hope that someone can help me. This purchase was supposed to be a good experience and so far it is just pathetic. 

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RELEVANCY SCORE 73.6

I compared using both ATTO and AS disk benchmarks the performance of the drive in the 930 with the same size 250G SSD in a desktop with a Samsung 970 EVO Plus. The results everywhere better sometimes 10x the speed on writes.  I know in practice if I just use this for routine stuff and no special video editing possibly the existing SSD is more than sufficient. I know also I can clone and replace it in no time probably with a 500G one. Any thoughts? Opinions? Anyone who has done it and noticed a noticeable increase in speed? Thanks,Grant

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RELEVANCY SCORE 73.6

Hello,  So a few days ago, I had a Lenovo yoga c930 (certified refurbished and purchased through Amazon's three party) stolen from my porch upon delivery. Dealing with FedEx now but I want to see what I can do. Does Lenovo have a way to track this brand of laptop? Keep in mind that i never got to use the laptop and it should have come factory reset. I have read a bunch of stuff on anti-theft software but that doesn't help me now. I also read that a tech-savvy thief can somehow change its IP Address and reinstall the operating system which would make it impossible to track. Is that true?  If so, I think I am completely out of luck! Anyone here actually ever recovered a stolen laptop? Thanks!

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RELEVANCY SCORE 73.6

So much issues with my new Yoga....... some small, some expected, some unexpected, some big. Newest is: WAKING FROM SLEEP IN MY BAG/CAR. What to do? P.S.I have newest BIOS, Firmware and all the drivers already!

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RELEVANCY SCORE 73.6

I curious about Yoga C930 active pen that include in my laptop may it damage my screen ? because from what I know Lenovo didn't put gorrila glass even in the touch display ?So anyone here does use pen without protection film ? does it scratch your screen or not ?

A:Does Lenovo Yoga C930 pen cause the scratch to screen ?

Hi LinJingYun,welcome to the forums. I haven´t noticed any scratches while using the pen. Also there is a long history of devices you can use with a pen on the screen. I haven´t read from users that they use a screen protector so far.Best Andreas

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RELEVANCY SCORE 73.6

Torn between battery life or better display. I do occasional work with graphics and have been wanting a touch screen I could draw on since I was a kid (I am a genXer, enough said). On the flip side, the whole point of a laptop - esp a 3lb/14in screen - is portability. I've read that the small screens don't matter much with the resolution differences, but when I viewed them side by side, I could see a difference with images (but not so much text). If there wasn't such a huge difference in battery life, I'd just get on the 4k. Either way I have the option of purchasing a 4k screen (that I can't draw directly on) or an external battery pack (that I would have to lug around).As such, I am curious to know why people choose a UHD over the FHD? Are you happy with your choice? Did you find a workaround for battery life on days you needed to use it for long periods of time (such as travel or presensations)? Thank you!

A:Lenovo Yoga C930 users - why did you buy the 4k screen?

The battery life for me is great. The model I purchased was an excellent deal and came with UHD. But, my I do have touch screen and the C930 comes with a pen, so you can draw on it. Many people prefer the FHD over the UHD. I've had both and really don't have a preference.

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RELEVANCY SCORE 73.6

Hey folks, I got the Yoga c930 and so far I'm loving it, save one issue--my shift key feels kind of loose (but sticky) and makes a different noise if you accidently hit it the wrong way.  Since it's not a pc-breaking issue, I don't want to have to send it in unless something else goes wrong, but I was wondering if anyone has tried any DIY maintenance on Yoga Keyboards.  I'm worried I might break a clip since even though their are videos for the Yoga 710 on YT, I don't know if they switched up the mechanism for this generation.  It sitll registers the click, so functionally--no issue, but it feels like a defective key that could just completely break out of the blue.                                                              

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RELEVANCY SCORE 72.8

Hi I bought a Lenovo Yoga C930 notebook few days ago, If I put it on the bed for few minutes the heat goes up crazy and the fans are running to the max. Worse than that one of the fans make horrible noise if I shake the laptop, its like it hits something either the cpu or gpu of the plastic base.This is obiviously a manufacturing fault, what do I need to do to fix this?

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RELEVANCY SCORE 72.8

Hi  I just newly bought Lenovo Yoga C930 and the camera is not working the screen is black when i open the camera app. The camera is enable on my device. i turned on the privacy settings for to access it to apps also i did check the device manager which it says that the integrated camera is working well. I have just updated the windows 10. I would appreciate solutions as to what i have to do. Thanks a lot!

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RELEVANCY SCORE 72.8

Having used this for a few weeks, the speakers had always been quite loud. But not sure why suddenly they have become quiet soft, despite being on 100% max volume (with or without Dolby Atmos). Checked all the usual windows settings, everything is on 100%.  Any suggestions?  Speaker drivers: Realtek Semiconductor Corp. 21/06/2018 6.0.1.8472   

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RELEVANCY SCORE 72.8

There is a reverberating sound when the sound of the speakers is incresed. Very frsustrating since the speakers were one of Lenovo's unique selling propositions for this laptop.Another problem is the noisy fan which seems to work non-stop although no other program is working besides the browser and the bottom is quite hot. Nothing like the reviews I have watched. 

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RELEVANCY SCORE 72.8

I just purchased a Lenovo YOGA C930-13IKB this past Thursday (5/16) from Best Buy & found that the lower left & upper right corner do not sit exactly flat on a hard surface causing it to wobble.  Doing a quick search online I found numerous reports of other Lenovo laptops with this concern but was curious if anyone has come accorss this on their new C930 & if so what was the repair/replace remedy? I checked all the rubber "feet" on the bottom & they all appear to be of same size but yet there is a few mm gap (screen open or closed) on left as you can see in attached picture. Greatly appreciate any help & guidance...

A:Brand new Lenovo Yoga C930 wont sit flat

Welcome to the Community!
 
I've run into this with a number of appliances and devices. Sometimes, it's a warped cabinet. Sometimes, the rubber feet are slightly different (usually due to a bad glue job). Sometimes, it's the surface, itself. The "redneck" fix is to just use an emery board on the rubber pads until it sits flat. But, since you just bought it and if it's out of your tolerance, I'd haul it back and make them unbox and test the replacement in front of you. 
 
Doc

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RELEVANCY SCORE 72.8

This is ridiculous. I need support and Experts help. I have a brand new C930 Notebook. The laptop goes to sleep but does not wake up. Only the led light on the power button keeps blinking. I have to hard press to shut it down and then again press the power button after 10 seconds so the laptop would do normal boot. Then the Fingerprint reader does not work. The next restart works fine but from sleep still does not resume. I checked all settings on device maneger power managerment save mode and all available hardware resources are set to "Allow computer to turn off this device to save power" checked. If i change the Device manager lid close action to Hibernate, it works as expected. So computer can resume fine with hibernate and not from Sleep mode. All my device drivers and BIOS is upto date to lenovo recommended versions. I have seen some online forums but nowhere it is known if it is a software issue or Hardware issue. Lenovo Please suggest!

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RELEVANCY SCORE 72.8

Hi, I would like to set my c930 monitor to 1920x1080 instead of native 4k, in order to optimize battery life and to use an external full hd monitor as dual monitor without resizing/zooming issues. All is working, but I notice an issue on laptop monitor. It seems that using a full hd resolution instead of native 4k, the image quality is poor.... Do I need to set special configuration?

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RELEVANCY SCORE 72

Brand new computer. Just got the usb-c to hdmi cable, but couldn't connect to my dell monitor.I tried to reinstall the video card, and reinstall bios drivers from the lenovo website. But all didn't work!I can connect to my monitor through wifi, though. Just can't through the usb c cable. Does anyone know how to fix it?

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RELEVANCY SCORE 72

Hello, We have 3 docks (Dell D6000, Thinkpad USB C dock, and a pluggable usb c dock) at our office and just recently purchased this laptop to connect with one of the three docks and use 3 external displays. For some reason, when connecting monitors to all 3 ports on all three docks, we are unable to get all 3 displays and the laptop. We can only get 2 displays and the laptop as a third. That being said, on the pluggable dock, we were able to get all 3 externals and the laptop as a fourth about 1 in every 15 or so connects. Otherwise we get 2 displays and the laptop. If we disconnect one of the displays, we can get one that was off to turn on, but we are again stuck with 2 displays and the laptop. The Think pad docks gets all of the displays, but at horrible low resolutions (it has 2 DPs and a VGA). Their is no consistency at all and I'm trying to avoid returning the laptops. We have checked that the latest drivers are installed and installed the displayport drivers from their website. Another weird thing is that sometimes the docks are charging the laptop and other times it shows "plugged in, not charging" on all 3 docks. We have a dell that is not as nice body wise, but connects to all 3 docks and gets 3 external and the laptop, but these yogas are nicer. Is what I'm trying to do possible with this laptop?

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RELEVANCY SCORE 72

this laptop has usbc so which is the best docking station to get with this laptop that will support dual external monitor setups? i have the dell s2718d

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RELEVANCY SCORE 72

How can i hook this up to a  external monitor? does usb c to usb c work to connect to monitors usb c port? i tried this and monitor doesnt recognize it. doesnt make sense. usb c to hdmi does power monitor but how come usb c to usb c doesnt work and cant get detected by monitor?

A:lenovo yoga c930 usb c port ? can it power a external monitor?

I don't have a C930 and you don't say what kind of monitor you have, but the 2 USBC monitors I have used need a separate power supply connection.

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RELEVANCY SCORE 71.2

Hello, I am currently locked out of my Lenovo Yoga C930 laptop. I didnt not set up a pin/password for the laptop and just set up the fingerprint scanner to loggin.  Now no matter how many times i try to loggin to the laptop it wont read my fingerprint. Is there a work around for this to loggin. -Thanks 

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RELEVANCY SCORE 71.2

It seems that X1C6 receives better support than X1Y3. How about the Yoga C930?

A:Do Thinkpad X1C6, X1Y3 get the same level of support from Lenovo as the Yoga C930?

Are you talking about calling Lenovo for warranty problems, or this forum?  If calling, "Think" products are handled separately, but X1C and X1 Yoga should be the same as each other.  If this forum, you are most likely to get the most help on products that are most widely distributed.

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RELEVANCY SCORE 71.2

I was quite concerned about the 20Mbps download speeds with this NEW laptop on my Asus AC87. It uses the 5GHz MIMO with beamforming and should get 95Mbps. My Note 9 for instance with 2 x 2 MIMO gets 95Mbps. It is a HUGE and disappointing difference. All I did was go into the settings and change the bandwidth from 80MHz down to 40MHz and so far the problem seems to be solved and it didn't affect the speed of other wireless devices. I'm wondering of course if anyone else experienced the same issues. This may mean I'm getting a lesser theoretical speed but the practical speed is what counts and it works now. Grant

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RELEVANCY SCORE 69.6

Hi. My keyboard stopped working out of the blue, and whenever I open the laptop it goes into tablet mode. Switching to laptop mode does not fix the keyboard issue. Any help?

A:Lenovo Yoga C930: Laptop switches modes randomly, sometimes thinks it's shut and just goes black!

Problem seems to have fixed itself, but I'm still worried.It's like something is making the laptop confused. Sometimes it doesn't know if it's in tablet mode, laptop mode, or closed. There's been times where the screen just shuts off, and I need to close and open the laptop again to get it to work. In fact, it was this that caused the issue in the first place.Is there anything that might be causing this system confusion?

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RELEVANCY SCORE 69.6

Hi,I have just received my Yoga C930 today and it have some display issues.The resolution on some apps are very High (Apps appear small)Have found also resolution problem on Mail settings:How does one fix this?Thanks

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RELEVANCY SCORE 69.6

I recently purchased a Lenovo Yoga c930. When I use Cortana or anything else with voice detection, the microphone works. But as soon as I record video on the Camera app, it stops working. A lot of times the video appears to be only 1 second when the recording was on for much longer. How can I solve this?

A:Yoga C930 microphone problems

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RELEVANCY SCORE 65.6

Hello everyone. I just had to come to the forums and post this text that I wrote to the survey Lenovo sent me after my initial service case: I sent my brand new Yoga C930 to be checked because of light bleed both bottoms corners of the screen. They received the laptop on January 2nd and on January 7th I asked what the situation was, they told me it was being prosessed. On January 14 I again sent a message to customer service asking for an update since I didn't get any updates unless I asked (which is really bad service). They replied that according to the service center there wasn't enough light bleed. They then sent the laptop back. So for a week the laptop was just laying somewhere at the service center and only after I asked about it did they send it back. When I got it back I noticed the service person had scratched the laptops hard metal hinge. So now I had light bleed and  a scratched laptop. He hadn't even used the protective sleeve I had put the laptop in (sleeve came with the laptop). Instead he had forcefully jammed the sleeve in the box and put the laptop in a random plastic bag... At that point the laptop had been gone for a month and now the only way to get a replacement metal hinge is to send it back to Germany AGAIN. I have no idea how long it will take this time, or even if it will be returned in any good condition. I can say I have lost all my trust in the Lenovo service center and I am disappointed that Lenovo does not have any service in... Read more

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RELEVANCY SCORE 61.2

Hi, for the X1E, before replacing compoents, it is suggested on the manual that we need to go to the BIOS to disable the battery first. How about the 4K version of Yoga 730 15" and Yoga C930?

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RELEVANCY SCORE 61.2

Hi, I am looking for a laptop with a 4K screen. According to the specs, the X1 Carbon Gen 7 and X1 Yoga Gen 4 will have 51W battery. Does that mean even they will get the latest cpu (which some said there is not much different), they will have shorter battery life than the current Yoga C930 which has 60W battery? https://www.ultrabookreview.com/24380-2019-lenovo-thinkpads/https://www.ultrabookreview.com/24458-lenovo-yoga-c930-review/ 

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RELEVANCY SCORE 60.4

Hi, I noticed that when I took the laptops out from a computer bag and immediately flipped them over into a tablet, the login screen showed up with a prompt to enter the password. However, virtual keyboard did not show up. I had to turn the laptps to laptop mode, entered the password and then flipped them back to tablet for the machines to function. This has happened to both my Yoga 730 15" 4K and Yoga C930 4K. Why? Perhaps it is not the virtual keyboard not showing up but the touch screens did not respond? Is this a common issue for the Yoga line?

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RELEVANCY SCORE 58.4

I have some problems with the Lenovo software. Lenovo Account Portal does not launch Lenovo Companion and Lenovo Settings. Also, Lenovo Solution Center is missing from the Start Menu. The second problem is that some tiles are blank in Start Menu. Seemingly it's the apps that aren't Metro. I'm not sure when the problem started, but I think it was like that since I got the PC. If I right click the apps, the only option will be "Pin to Start", and with some apps: Share and Rate. Here's a picture of the problem:I did already try:Restarting the PC.Doing scannow, DISM, and scannow again.Fixing Registry errors with CCleaner.Updating BIOS and drivers. What can I do to fix the problem?

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RELEVANCY SCORE 57.2

I bought my ThinkPad X1 Yoga for around $1600 CAD with 2 years on-site warranty. The Yoga C930 is usually around the same price or more expensive, but the yogadays promotion right now made the base model $200 cheaper even with 2 years on-site warranty. Would you guys say that at $200 cheaper, the Yoga C930 is worth it? It has dual fans and a bigger battery, those seem to be the main advantages. 

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RELEVANCY SCORE 56

I recently purchased the Yoga c930 to mainly draw on the go and do artwork in various apps and programs (mainly Photoshop, SketchBook, and Krita). However, this 2 in 1 is unable to download the wacom feel it driver ( I get a message saying that the wacom driver is not compatiable with the computer/tablet, which is wierd because the pen uses wacom aes technology) and I am having trouble with getting pressure sensitivity to work in almost everything I have tried to draw in. I even tried to change setting within the programs themselves, but the only one that really worked was Photoshop. Krita and Sketchbook still have no pressure sensitivity. There is also a Lenovo Pen Settings control panel for pressure sensitivity, but it does not really seem to make a difference in sensitivity when I change the settings there. Any suggestions as to how to get the pressure sensitivity to function properly on this computer would be greatly appreciated. I really don't want to have to return the laptop and get the Yoga 720 13" becuase this computer is really nice otherwise, but I'm starting to think that may be the only option if I want to have a better drawing experience.

A:Yoga C930 Pen Pressure

You are using a Yoga Book c930? Or a Yoga c930? Doesn't sound like you have the Yoga Book (This is the Yoga Book forum) based on the replacement laptop you would get.

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RELEVANCY SCORE 56

Greetings,the docked pen is not charging. It was about 60% charged out of the box but obviously ended up empty a couple of days later... I updated all kind of drivers but to no avail. Thing refuses to charge. Any suggestions?THXmx

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RELEVANCY SCORE 56

Hi all, I ended up exchanging my C930 because of this and the new unit came with a Western Digital SSD, which is either slow or faulty or windows defender is slowing things down for no apparent reason. Could C930 users post their crystalmark results here? The crystalmark utility is now available from windows apps.  Thank you!

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