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ThinkPad X1 Extreme Battery Issue

Q: ThinkPad X1 Extreme Battery Issue

Hi all, It has been about a month since I received the new X1 Extreme, and it has been quite good so far, but today, for some unknown reason, I've run into some apparent battery issues. I charged my computer overnight yesterday, and when I tried using it in class today, it wouldn't start. The red light on the ThinkPad logo wasn't flashing at all, so something was off. I tried turning it on many times, but nothing happened. When I came home, I plugged it in and it allowed me to turn it on, but it was stuck at 46% charge and wouldn't move (even after an hour - a period of time sufficient to charge the computer up to 80%). Then, as I was writing this post, a loud 2 bell ringing sound came on and the computer shut down. When I started it up again (connected to the AC adapter), the Lenovo Vantage battery icon displayed an "X" and the Windows battery appeared empty. I made sure to back up everything and updated BIOS and other drivers just in case, but nothing seemed to work. If I disconnect the AC adapter, the computer immediately dies. Like this, the computer is no longer useful to me since I need it on the go. I'll contact Lenovo support once my schedule frees up a bit, but if this has happened before and you've found a solution, I'd like to get this back to normal as soon as possible. Thanks, Reilly

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RELEVANCY SCORE 200
Preferred Solution: ThinkPad X1 Extreme Battery Issue

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 72.4

I just received my new Thinkpad Extreme laptop with 4k screen a few days ago. I'm formerly a Macbook Pro user and I love the Thinkpad Extreme. However, I'm shocked to see that my real-world battery life usage is 4hrs and 40mins. Especially when they advertise the battery life to be 14 hrs! My power mode is set to "Better Battery", screen brightness at about 80% and I'm the only doing web browsing and some youtube videos. Not even video rendering or editing. This is a massive deal-breaker for me. I was hopping for about 6 hours at least. Can any other Thinkpad Extreme user with 4k monitor advise if this is normal? How much battery life do you get? I checked with support but they refuse to tell me what the average battery life I should be expecting and just say that battery life will vary with usage. I found this review online which says they got 6 hours 7mins of continuous wifi web surfing: https://www.laptopmag.com/reviews/laptops/lenovo-thinkpad-x1-extreme Again, I feel quite a let down because the the specs say up to 14 hours. I was expecting even at half of that I was hoping to get about 7 hours. But about 4+ hours is really bad - its almost the same as my 7 year old Macbook Pro which I switched from.

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RELEVANCY SCORE 71.6

Just gotten the X1 extreme and quite disappointed to know the battery lasted merely 6 hours +/-, battery saver mode and screen 56% brighteness and was mainly browising the website and word documents. Contacted the support and was told 6 hours is normal. The presales told me 9 - 12hours.  Other specs details:-i7-8850, 16Gb ram, 1TB SSD.Wondering if anyone else is have a X1 Extreme FHD display and getting the miserable 6 hours battery life?

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RELEVANCY SCORE 71.6

Hi there, Just bought the $2,400 version of this directly from Lenovo site about 1 week ago and am normally plugged in so haven't noticed this howveer I went to take a VOIP phone call in my bedroom on battery mode, came out an hour later with about 50%. Not sure how that's possible - it was a non-screensharing Google hangout with Chrome (10 tabs open) and Slack, nothing else. Specs are below, any suggestons? onfiguration Details?  Processor: Intel® Core? i7-9850H with vPro (2.60GHz, up to 4.60GHz with Turbo Boost, 6 Cores, 12MB Cache)?  Operating System: Windows 10 Pro 64?  Display Type: 15.6? UHD (3840 x 2160) 500 nits, IPS, anti-glare, Dolby Vision HDR 400?  Memory: 32GB DDR4 2666MHz (2 x 16GB)?  Hard Drive: 1TB Solid State Drive M.2 PCIe-NVME?  Warranty: 1 Year Depot or Carry-in?  Graphics: NVIDIA® GeForce® GTX 1650 Max-Q 4GB?  Camera: IR & 720p HD Camera with microphone?  Fingerprint Reader: Fingerprint Reader?  Keyboard: Backlit Keyboard - US English?  Wireless: Intel® AX200 Wi-Fi 6 802.11AX (2 x 2) & Bluetooth® 5.0

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RELEVANCY SCORE 70.8

I have the issue that it drains significant battery when in sleep mode. it can reach up to 6% per HOUR, which is a lot, I ran sleep study in cmd and it says that I have 2 issues that keep active during sleep mode and drain the battery:1: USB xHCI Compliant Host Controller (\_SB.PCI0.XHC)2: Mobile Intel(R) Processor Family I/O PCI Express Root Port #9 - 9D18 (\_SB.PCI0.RP09 just to know: "Always on USB" on lenovo Vantage is off and Any idea what might be going on? 

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RELEVANCY SCORE 70.8

Hey, got my X1 Extreme the last days and running it with the pre-installed Win 10 Pro and on another partition Linux Mint 19.On Win 10 Pro everything is ok. On Linux Mint i have some problems/questions: Question:I charged the battery to 100%, but Linux only shows about 3 hours remaining time in the system tray. Info: Linux only used the onboard intel graphic chip  Thanks ...

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RELEVANCY SCORE 70

Hey, my ThinkPad X1 Extreme was working quite well for the last few months until today when the battery suddenly dropped to 0% (while it was plugged in) since then I've been unable to charge it back up again it just stays at 0% no matter how long you wait. I've tried a few things like restarting the device (duh), holding the "reset" button thingy on the bottom of the device for several seconds (I've read that somewhere here on the forums) while powered off/unplugged, etc. Also here is what upower says about the battery, interesting find: It doesn't seem to draw power (if I read that correctly) Device: /org/freedesktop/UPower/devices/battery_BAT0
native-path: BAT0
vendor: SMP
model: 01YU911
serial: ---
power supply: yes
updated: Tue 16 Jul 2019 02:24:20 PM CEST (115 seconds ago)
has history: yes
has statistics: yes
battery
present: yes
rechargeable: yes
state: charging
warning-level: none
energy: 0 Wh
energy-empty: 0 Wh
energy-full: 80.72 Wh
energy-full-design: 80.4 Wh
energy-rate: 0 W
voltage: 17.469 V
percentage: 0%
capacity: 100%
technology: lithium-polymer
icon-name: 'battery-caution-charging-symbolic'The battery also seems to be the only issue as the device is working f... Read more

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RELEVANCY SCORE 68.4

I couldn't find any other topic about this so here we go:At first, my laptop fans went full speed every few minutes or so for like 5 seconds every time, that got fixed by a bios update. Now it is silent, always, and that's the problem right now, even if it is almost too hot to touch the fans won't speed up so it doesn't cool enough. I looked everywhere for a manual way to turn the fan speed higher (like MSI has on their laptops) but I couldn't find a way.My question: Can I fix this somehow, is there a setting I missed, is there anything at all I can do about this?

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RELEVANCY SCORE 68.4

My thinkpad x1 extreme has some keyboard issues and it seems i cant find the fault, the following keys are not working anymore. F10F11F12Prnt ScrnPgDwnEnd7890 I tried reseating the keyboard flat cable per manual, but that did not help. Does anyone maybe have some insight what could be wrong? Also if i have to replace a part what would it be, I only have 6 days of warrenty left.

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RELEVANCY SCORE 66.8

Hi,Just bought a X1 extreme and got 2 serious issues that prevent me from working, -First, it seems impossible to plug a mic on the mixed connector. When I do that, realtek app see it as a speaker (or do not see it at all), and so I'm stuck with the utterly bad microphone embedded with the laptop.It is a microphone with no drivers, always used it on other computers just by pluging it and that's all.The only thread I found on that subject is this one https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/x1-headphone-mic-jack-NOT-WORKING/m-p/508115 (which does not answer to my issue) -My second issue is with the active pen 2 from lenovo. It seems to work well with windows bloc note and sketch app but on photoshop the active pen 2 levels of pressure once every 4 or 5 strokes is no more detected and so this stroke appears much wider than the others. I would love to know if there is drivers that will come or workaround because right now I can't use my laptop profesionnaly. Thanks.

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RELEVANCY SCORE 66.8

Community: we just recently purchased a brand new Thinkpad X1 Extreme laptop and Thunderbolt 3 Workstation Dock.The Laptop is awesome but unfortunately we're on our second dicking station and wondering what we're doing wrong--or if we have a defect.  The docking station came with a 230W and 65W AC power cord, and the dock has both a 230W/170W port and 135W/65W power port. When the 230W cord is plugged into the 230W port, the dock doesn't turn on (nothing plugged in). When the 65W cord is plugged into the 135W/65W port, it lights up but no network when a laptop is plugged in or charge. The only way I get a light on the station is to plug the 230W cord into the 135W/65W port, and then when a laptop is plugged in I get network and charge. We contacted Lenovo and they sent a replacement as they admitted it was not working as it should. The second one also exhibits the exact same behavior and we are at a loss and ready to return for a refund.  I also don't want to plug a 230W power brick into a 135W/65W port for fear of overheating. Anyone else experience this or have any ideas, we'd like to hear them.  Thanks.

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RELEVANCY SCORE 65.2

I figured out what was happening ... I had not turned off all three finger scrolling options. Thought I had but in fact had only turned off 'taps', not 'swipes'.  Hello fellow Lenovians ... I just purchased an X1 Extreme last week. So far, I'm really impressed by it, with the exception of one relatively minor annoyance.  While I'm scrolling, at seemingly random intervals, the program I'm in (usually Chrome or Word) suddenly jumps to the desktop. I'm sure this isn't an issue that's limited to the X1 Extreme, the X1 series or even Thinkpads in general because, after my old workstation crashed, I was using a rented Ideapad (2017 model I think) for a couple months while waiting to order and receive my new system. This very same problem occurred on that machine.  I have tried to adjust the gesture and trackpad settings, but the changes I made didn't seem to produce any improvement. If someone has some insight into how I might remedy this issue, I'd be very grateful.

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RELEVANCY SCORE 61.2

 Hello I've been having trouble getting more than 3-4 hours of batery life on my X1 Extreme (i5) I usually have it on less than 50% brightness and on power saver mode turning off the 1050ti doesn't seem to affect the battery life, all intel hd settings are set to max battery and monitor is even running at 48hz to conserve battery.all the settings i can find are on maximum battery, does anybody know why this is?I thought that I was supposed to get even more battery life than just 3-4 hours... BIOS version is N2EET41W (1.23)embedded controller version is N2EHT26W (1.11) EDIT: power usage never seems to go below 13w

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RELEVANCY SCORE 60.4

Hi Folks,I was using windows 7 and set battery thresholds to stop charging at 50%, then i decide to format Hard Disk Drive and install windows 10, after installation OS and Latest Drivers including Power Management Driver i noticed that battery thresholds still stop charing after 50 % !!! any help plz, also i tried to install power manager but it not supported in windows 10   Thanks in advance.

A:Thinkpad S440 Battery issue

Hi Mandoesa,
  Welcome to Lenovo Community! And happy to have you again.
 
As I understand that you are facing issue with Battery Threshold in your ThinkPad S440 on newly installed Windows 10 in it.
Lenovo Power Manger will not work in Windows 10, it is being replaced by Lenovo Settings. Also refer to this article for further information
 
I hope the above information helped you.
Please feel free to post in Lenovo Community Forums if you have any further queries!
 
Regards,Prabhansh_______________________________________________Tap that Kudos button if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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RELEVANCY SCORE 60.4

Hi All, I have thinpad P1 Gen 2 (4, i7 Hexacore) which for 1 month now. The battery is draining really quick. Even with only browsing (on chrome) and notes taking with oneNote it is only giving a battery time of approx 3 to 3.5 hours maximum if i am lucky. I tried that old trick for disabling/enabling the Graphics card from device manager but it doesn't seem to help much. Any ideas or suggestions will be highly appreciated in this regards. Best Regards,Muhammad

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RELEVANCY SCORE 60.4

Hello, dear community. Yesterday I got this message when turning on my ThinkPad E560:"The battery installed is not supported by this system..."Therefore the laptop does not turn on without a power cable attached and shuts down immediately if I unplug the cable after it booted. The thing is that I only have a genuine battery that was delivered with this laptop. I bought this laptop only 2 weeks ago, and it worked perfectly fine until now. Any suggestions? 

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RELEVANCY SCORE 60.4

H all, I am having issues with my battery on my T400. The orage light started flashing when I installed windows 10.In the windows task bar it shows: plugged in and charging.When I remove AC power screen flashes 'battery critically low' and turns off.I have purchased a new OEM 33+ battery and still no change apart from windows task bar shows: plugged in and not charging. Does anyone know what could be causing this issue??? Many thanks in advance dan  

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RELEVANCY SCORE 60.4

Hello,I have a user here who has a T460s laptop who's batteries are no longer holding a sufficient charge. Pretty sure the laptop has 2 (internal) batteries. When the use takes the laptop out of the office, it's losing power afterabout an hour, maybe an hour and a half. After an hour, I was able to open a chat session with a tech, who said if we clicked on the battery icon down in the sys.tray, there'd be an indicator if the battery/batteries were bad. However, we did that and there is no such indicator oralert. Clicking on the same batttery icon and then clicking on Battery Settings, there are no notifications posted in the windowthat opens giving any indication of any issues with the batteries. Despite that, the batteries no longer retain the charge they once did. Is there any onboard diagnostic that can be run to determine which, or both batteries are bad?  Or any other locationwhere there might be helpI need to weigh the cost of replacing the batteries vs. having the user get a new laptop. Thanks very much! Jim

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RELEVANCY SCORE 60

I just received my X1 Extreme Gen 2, I have to say after paying over $3000 for this machine I'm very disappointed. On top of the creaking hinge, there's this audio issue where it would jump to max volume when turning off then on. I've tried updating, reinstalling all the drivers, windows 10, pretty much anything I can think of. I can reproduce this issue when playing audio on any software on my laptopHere is a link to a video demonstration: https://drive.google.com/file/d/10q2qRCbM-R_94vSAvMeGefma58Dw5QUc/view?usp=drivesdk  I also tried the following this thread, with no avail https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/X1-Extreme-Gen2-built-in-speaker-transiently-...

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RELEVANCY SCORE 60

Hello, I have an issue switching on my laptop since two days ago and I am not sure if the problem is with my laptop's external battery, the motherboard or the power charger. My laptop model is on the list of laptops affected by lenovos battery recall so maybe the issue is with the battery. But then theres also this:- With the external battery in the laptop and the charger plugged in, the laptop powers up and displays "Error 0190 : Critical low battery error" and then switches off.  I looked this error up in my laptops manual and it says that I should replace the system board-The laptop also doesn't run with the charger plugged in and the battery removed, so does this mean the charger is broken as well?

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RELEVANCY SCORE 60

I'm supporting T460s and T560s for my job and in the last month have had 3 battery issues occur out of no where. I'm using Windows 10 64-bit. I'd like to find a solution from the forums or at least a way to find what is causing this so I can plan for other laptops to go bad.  In the last month, I've dealt with 3 Thinkpads that have had a sudden change of heart about finding Battery #2. Nothing special happened. I booted, looked at the system information to see if this one has the specs to setup for a specific user and BAM - "Battery 2 not found". I was really hoping to get this all setup and out to a user who's using a 5 year old laptop.  I've ran Lenovo's System Update; I've updated Windows; I've downloaded the Power Management software from Lenovo yet still this battery is not found. I took it apart to ensure the battery was seated correctly. I re-imaged it from an image from last summer. Nothing.  Are these faulty batteries? Does that battery recall need to be expanded again? Is it the Motherboard? Is this a string of bad luck? How do I identify what the cause is? I refuse to believe this is coincidence. 

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RELEVANCY SCORE 60

Ordered new battery - they sent me a T410 battery (which it is compatiable with T410/420/430.  But it will not work in my computer or another computer in my officej.  It will work on a T420 though.  What should I do...
 
 
Moderator comment: Serial number(s) removed from subject to protect member from mischief. Detail also added to subject for clarity.











Solved!
Go to Solution.

A:ThinkPad (T430) battery compatibility issue

HelloThe batteries for T410/420 are not compatible with T430, even Lenovo genuine ones. Because of T430 features hardware authentification of the battery installed. The batteries for old laptops like T410/420 don't have such features (authentification chips inside). This chip missing causes the battery being installed in the T430 can't be charged.So, you have to purchase Lenovo original battery for T430.
 
UPD
Lenovo original batteries for T430 are backward compatible with T420

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RELEVANCY SCORE 58.8

See subject.  Ever since the BIOS upgrade, the dock no longer crashes.  Two days running now with no problems; prior to the upgrade it would crash routinely when connecting via USB-C.  I had to employ the unsavoury workaround of connecting the laptop to a charger and connecting it to the dock via the USB-A port using the USB-A to USB-C adaptor supplied.  Now I'm connecting via USB-C cable only. In fact, I'd given up on using the dock at all and had it just sitting there.  I decided to give it another go after reading that BIOS v1.19 fixed instances of BSODs occuring when connected to an external monitor (which I did experience now and again when connecting to an external monitor via HDMI i.e. not via dock).    Dock Type : 40AFX1E Type : 20MF 

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RELEVANCY SCORE 58

Hello, I've been using Thinkpad X1 Extreme for the past 1.5 months. And now speakers(or only right one I believe) started having an issue with crackled/noise sound on high frequencies. It's almost unusable to listen something with speakers because of how painfull it to the ears.  Is there anything possible to do with it to fix it? Or replace internal speaker. Recording with sound:https://www.dropbox.com/s/tjqzczipq45xyh1/video_2019-07-29_15-03-27.mp4?dl=0

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RELEVANCY SCORE 58

Hi,I recently purchased Thinkpad X1 yoga (1 Gen) machine with 16Gb Ram, 512GB SSD & WQHD IPS (Not even OLED) display with windows 10 pro 64 bit OS.My laptop battery is draining fast and only last for 4 to 5 hours with normal browsing & usage with 60-75% brightness (even reducing it to 50% doesn't give much improvement) and in Power save mode. As per Lenovo it should last for 9 to 11 hours but in reality it is no where near to it. I had also looked at similar issues that has been raised in this forum by other users as well. But I strongly feel that a top brand like Lenovo/Thinkpad doesn't cheat customers by giving false promises for the battery life of  9 to 11 hours without their internal testing, also I feel they would have not be claiming this (9 to 11 hrs) battery life by keeping their screen brightness to dark i.e. less than 50% or 25%. So i thought i could dig deeper to find out the problem. After my initial analysis using powercfg.exe command tool for sleepstudy, the report (i.e. https://ibb.co/hzob7F) shows me some a Ghost application called "Unknown [None]" which comsumes more power and I guess this is the culprit that cases the battery to drain faster. Looks like this Ghost appid takes around 60% of the power compared with all the other appid.  But not sure how to identify this Ghost appid. I have also posted my query in Microsoft forum but yet to get an reply.https://answers.microsoft.com/en-us/windows/forum/windows_10-othe... Read more

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RELEVANCY SCORE 57.2

Hello,  I recently received the computer from mail. I am having an issue that the screen becomes washout on battery mode. The issue can be resolved by restarting the computer. Is there a permanent solution for my issue? I believe this should be a software issue.  Thanks,  AC

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RELEVANCY SCORE 57.2

I have a ThinkPad T460P. Some time ago it fell off to the side of couch while plugged in and bent the adapter / end of charger insert upon impact. After i would receive a "plugged in but not charging" message. I could still get this machine to charge if i closed it and inserted the charger, let it sit, and then open. Somewhat inconsistent but it worked. Finally the other day i was running a video and the battery drained completely without realizing it was not charging. I received a critically low battery message. Charger no longer worked and machine would not turn on. I bought a new 90W charger to see if it would do the trick. When i plug this in, the light above the thinkpad sign and also the light in power button flashes 3 times but then nothing else. Normally this light would strobe. The charger appears to work as the light near the port has gone from yellow to green. But the machine no longer turns on. Sometimes i can get it to flash when pressing the power but nothing. Also tried a number of tricks like taking the battery out, holding the power button for a while, putting all back in and trying again. Machine will also not turn on when plugged in without the battery in. Thoughts? Am i cooked here?

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RELEVANCY SCORE 55.6

Battery 1 : No battery has been detected. Reinstall or recharge the battery to solve the issue.  That's what I'm constantly getting while using the laptop. The message has been appearing since two weeks or so and I don't know what to do. Battery 1 is not detected by the laptop when I insert the battery number 2:  But if I remove battery number 2, battery number 1 works properly.  I tried to hard reset the battery, uninstall the battery drivers and restart the laptop, last but not least update all the updatable, but nothing has solved the issue. 

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RELEVANCY SCORE 52.4

This laptop just came in yesterday. Initially even after installing all the updates, the computer was running rather sluggish and slow compared to my previous 2 year old Asus Laptop, in terms of scrolling through webpages, pdf and responsiveness. Now I've reinstalled Windows 10, some of the sluggishness is gone but on Google Drive and Chrome I still find that it is slower compared to my previous laptop.  Do I have a defective unit? Does anyone else have the same problem?

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RELEVANCY SCORE 52

X1 Carbon 6th Gen - (Type 20KH, 20KG) Laptop (ThinkPad) on ThinkPad Pro Dock.  I have a secondary display (connected with DisplayPort).  When the battery is charging, the secondary display works properly.  As soon as the battery is fully charged (100%), the secondary display disconnects and goes black (no signal detected).  The power is still on the the display.  The only way to get the secondary display to reconnect is to unplug the power supply from the dock, then plug it in again.  Has anyone else experienced this? 

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RELEVANCY SCORE 52

Hi I bought a X1 Extreme last week and it's driving me nuts already. The notebook simply does not charge. When I plug-in the power adapter, Windows says that the power supply is plugged-in. But the battery status doesn't change, in both ways (it's not charging but also not discharging). It just stays at the current charging status for hours. I also have Lenovo dockingstation "ThinkPad Thunderbolt 3 Workstation Dock 170W" and it's the same problem. After a research on the internet, I found the following article which actually helps, but only for a single charge. But as soon as I unplug the power supply again, I have to reboot again, turn of the battery in the BIOS and reconnect the power supply again. https://stebalien.com/blog/fix-for-lenovo-x1-carbon-not-charging/ The drivers are all up to date (installed via Lenovo System Update application). Does anybody suffer from this issue aswell? Thanks for your help!

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RELEVANCY SCORE 52

I have a thinkpad X1 Extreme with the i78850h, 32gb ram and 1tb storage(Samsung MZVLB1T0HALR-000lL7). I'm thinking about purchasing the Samsung 970 Evo 2tb pcie nvme sdd to replace the 1tb the system came with, but I'm wondering if 1tb is the maximum the system will recognize or will it be able to recognize a 2tb ssd? Thank you, Clay

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RELEVANCY SCORE 52

Has anyone found a M.2 SSD heatsink that fits in the Thinkpad X1 Extreme? Thanks!

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RELEVANCY SCORE 52

I purchased an X1 Extreme (4K) a few months ago. I have run into a few issues and was hoping I could get some advice. For reference, I have observed these issues across multiple different Windows versions, GeForce driver versions, and Lenovo BiOS versions. I am happy to answer any follow-up questions in the comments. 1.When I have hybrid graphics enabled, I have observed significant stutter when scrolling in applications such as Google Chrome, Spotify, and more, especially when opening PDFs in Chrome. Turning off hybrid graphics resolves fixes this, but I was wondering if there was another option I had other than compromising my battery life by disabling hybrid graphics.2.When I keep the TrackPoint enabled, it occasionally begins moving the cursor on its own and keeps going for a few seconds, with no apparent way to regain control until it stops. While I can fix this by just turning off the TrackPoint, I enjoy using it and would like to know if there is a different solution to this issue. Thank you in advance!

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RELEVANCY SCORE 52

I just got my new Thinkpad in and wanted to install a second drive with Linux on it.  The bios sees the drive and I've already installed the OS on it but when I chose it it won't boot.  It just keeps booting to the primary drive with WIndows 10 on it. Can anyone tell me if the WD SSD drives won't work for some reason in this computer?  The drives are listed as supported for the X1 I know.  Seems strange it would work in the X1 and not the X1 Extreme. Thanks, Glenn

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RELEVANCY SCORE 52

Just a quick question I have looked at the specs of the new X1 Extreme Would like to know if it is fitted with a WWAN 4G LTE card? X1 carbon has always been a business laptop , and if the X1 Xxtreme doe not have the WWAN facility it kinda defeats the purpose of a versilte extreme on  the go  business laptop.? Any idea>  

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RELEVANCY SCORE 52

I recently purchased a X1 Extreme and was hoping for plug and play eGPU via thunderbolt 3. However, the Akitio Node (+ 1080 ti) does not even power on when I connect the thunderbolt 3 cable to the port. Both the Lenovo Vantage  + Windows Update states my firmware + drivers are up to date. 

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RELEVANCY SCORE 52

While cleaning my ThinkPad X1 Extreme the downkey fell off and it seems the snap mechanisem is not working anymore, where can i get a replacement or a warrenty claim, the ThinkPad is only 1 month old.

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RELEVANCY SCORE 52

Hello .....I plan to buy a Thinkpad X1 Extreme.... and upgrade the SSD and memory later... Can i do that?I did it with my actual thinkpad T450S... i bought with 4 Gb Ram, 1 Hdd ... and add 8 Gb Ram and a M2 SSD by myself...Thanks 





T400, 2764-CTO, Win-Ultimate, Intel T9400, RAM 3 Gb, 160 Gb, Ati 256 Mb.T60,T40

A:Thinkpad X1 Extreme Upgrade

Good day.
 
Please see page 51 of the HMM: https://download.lenovo.com/pccbbs/mobiles_pdf/x1p1_x1_extreme_hmm_en.pdf
 
Memory modules and SSDs are listed as CRUs. Looks like only the bottom cover needs to be removed to access them.
 
Hope this helps a bit.
Regards.

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RELEVANCY SCORE 52

A greeting to the community.Can someone tell me if the Samsung 970 Pro m.2 PCIe NVMe 1 Tb SSD to be installed on the second slot is compatible with X1 Extreme?I ask because a Samsung P951 SSD caused a blue screen and did not start the PCThank you all

A:Installing a second SSD on The ThinkPad X1 Extreme

docet,I assume the BSOD issue could be caused by RAID settings. In this case both drives must be the same type and have the same capacity.

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RELEVANCY SCORE 52

I'm a web developer and have an X1E FHD and need a monitor to go with it.  I tried the ASUS MB16AC but it's just not as bright and dynamic as the FHD - colors aren't even close, seemed dim and washed out (did try adjustments).  Anyone know of a monitor (portable preferred) that would match the X1E-FHD?  I would settle for non-portable.  Thanks! 

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RELEVANCY SCORE 52

On my new Thinkpad X1 Extreme, I can't activate Bitlocker "automatic mode" as it should be with Windows 10 Pro 1809.I have a fully operational TPM 2.0: But as shown in system information, it's due to "Un-allowed DMA capable bus/devices(s) detected": With Vantage, I made a full update of the system, so I belive BIOS and everything is up to date. Is there a way to correct what Windows thinks is a DMA threat ? Somethink else to update ? Thank you. 

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RELEVANCY SCORE 52

 My new X1 Extreme hangs every few days. It locks up HARD, so that the only way to restart is to hold the power button down until it turns off.I've updated all the drivers, but one:The U630 Intel video driver will not install. It complains that it can't install on this operating system (Windows 10). Has anyone else had this problem & found a solution? (more concerned about the lock-ups than the Intel driver) I also updated the BIOS recently, but that didn't help. 

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RELEVANCY SCORE 52

I have a Thinkpad X1 Extreme (20MFX002US) on order.  It has one of the two M.2 SSD bays not used.  I was hoping I could add a second drive.  They are expensive so I thought I'd better check first to see if it will work in this machine before I order it.  I am NOT doing RAID with the second drive.  I just want the machine to recognize it for added storage.  This is running Windows 10.  Here is the drive I was considering:Samsung 970 PRO Series - 1TB PCIe NVMe - M.2

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RELEVANCY SCORE 52

Hi everyone, I've just add a RAM module (ballistix sport lt bls16g4s26bfsd) to my X1 Extreme laptop and I have a 'problem' with the frequency of the RAM.Its a 2666 Mhz capable RAM module but it shows as a 2400 Mhz in the task manager.I've read that I have to use xmp profile in the Bios to set the frequency of the RAM module but I can't see option for that in the Bios..Any idea on how to set the frequency of the RAMat 2666 Mhz ? Many Thanks Narek 

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