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ThinkPad X1 Extreme Battery Issue

Q: ThinkPad X1 Extreme Battery Issue

Hi all, It has been about a month since I received the new X1 Extreme, and it has been quite good so far, but today, for some unknown reason, I've run into some apparent battery issues. I charged my computer overnight yesterday, and when I tried using it in class today, it wouldn't start. The red light on the ThinkPad logo wasn't flashing at all, so something was off. I tried turning it on many times, but nothing happened. When I came home, I plugged it in and it allowed me to turn it on, but it was stuck at 46% charge and wouldn't move (even after an hour - a period of time sufficient to charge the computer up to 80%). Then, as I was writing this post, a loud 2 bell ringing sound came on and the computer shut down. When I started it up again (connected to the AC adapter), the Lenovo Vantage battery icon displayed an "X" and the Windows battery appeared empty. I made sure to back up everything and updated BIOS and other drivers just in case, but nothing seemed to work. If I disconnect the AC adapter, the computer immediately dies. Like this, the computer is no longer useful to me since I need it on the go. I'll contact Lenovo support once my schedule frees up a bit, but if this has happened before and you've found a solution, I'd like to get this back to normal as soon as possible. Thanks, Reilly

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RELEVANCY SCORE 200
Preferred Solution: ThinkPad X1 Extreme Battery Issue

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 72.4

Just gotten the X1 extreme and quite disappointed to know the battery lasted merely 6 hours +/-, battery saver mode and screen 56% brighteness and was mainly browising the website and word documents. Contacted the support and was told 6 hours is normal. The presales told me 9 - 12hours.  Other specs details:-i7-8850, 16Gb ram, 1TB SSD.Wondering if anyone else is have a X1 Extreme FHD display and getting the miserable 6 hours battery life?

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RELEVANCY SCORE 71.6

I have the issue that it drains significant battery when in sleep mode. it can reach up to 6% per HOUR, which is a lot, I ran sleep study in cmd and it says that I have 2 issues that keep active during sleep mode and drain the battery:1: USB xHCI Compliant Host Controller (\_SB.PCI0.XHC)2: Mobile Intel(R) Processor Family I/O PCI Express Root Port #9 - 9D18 (\_SB.PCI0.RP09 just to know: "Always on USB" on lenovo Vantage is off and Any idea what might be going on? 

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RELEVANCY SCORE 71.6

Hey, got my X1 Extreme the last days and running it with the pre-installed Win 10 Pro and on another partition Linux Mint 19.On Win 10 Pro everything is ok. On Linux Mint i have some problems/questions: Question:I charged the battery to 100%, but Linux only shows about 3 hours remaining time in the system tray. Info: Linux only used the onboard intel graphic chip  Thanks ...

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RELEVANCY SCORE 68.8

I couldn't find any other topic about this so here we go:At first, my laptop fans went full speed every few minutes or so for like 5 seconds every time, that got fixed by a bios update. Now it is silent, always, and that's the problem right now, even if it is almost too hot to touch the fans won't speed up so it doesn't cool enough. I looked everywhere for a manual way to turn the fan speed higher (like MSI has on their laptops) but I couldn't find a way.My question: Can I fix this somehow, is there a setting I missed, is there anything at all I can do about this?

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RELEVANCY SCORE 67.6

Hi,Just bought a X1 extreme and got 2 serious issues that prevent me from working, -First, it seems impossible to plug a mic on the mixed connector. When I do that, realtek app see it as a speaker (or do not see it at all), and so I'm stuck with the utterly bad microphone embedded with the laptop.It is a microphone with no drivers, always used it on other computers just by pluging it and that's all.The only thread I found on that subject is this one https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/x1-headphone-mic-jack-NOT-WORKING/m-p/508115 (which does not answer to my issue) -My second issue is with the active pen 2 from lenovo. It seems to work well with windows bloc note and sketch app but on photoshop the active pen 2 levels of pressure once every 4 or 5 strokes is no more detected and so this stroke appears much wider than the others. I would love to know if there is drivers that will come or workaround because right now I can't use my laptop profesionnaly. Thanks.

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RELEVANCY SCORE 67.6

Community: we just recently purchased a brand new Thinkpad X1 Extreme laptop and Thunderbolt 3 Workstation Dock.The Laptop is awesome but unfortunately we're on our second dicking station and wondering what we're doing wrong--or if we have a defect.  The docking station came with a 230W and 65W AC power cord, and the dock has both a 230W/170W port and 135W/65W power port. When the 230W cord is plugged into the 230W port, the dock doesn't turn on (nothing plugged in). When the 65W cord is plugged into the 135W/65W port, it lights up but no network when a laptop is plugged in or charge. The only way I get a light on the station is to plug the 230W cord into the 135W/65W port, and then when a laptop is plugged in I get network and charge. We contacted Lenovo and they sent a replacement as they admitted it was not working as it should. The second one also exhibits the exact same behavior and we are at a loss and ready to return for a refund.  I also don't want to plug a 230W power brick into a 135W/65W port for fear of overheating. Anyone else experience this or have any ideas, we'd like to hear them.  Thanks.

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RELEVANCY SCORE 66

I figured out what was happening ... I had not turned off all three finger scrolling options. Thought I had but in fact had only turned off 'taps', not 'swipes'.  Hello fellow Lenovians ... I just purchased an X1 Extreme last week. So far, I'm really impressed by it, with the exception of one relatively minor annoyance.  While I'm scrolling, at seemingly random intervals, the program I'm in (usually Chrome or Word) suddenly jumps to the desktop. I'm sure this isn't an issue that's limited to the X1 Extreme, the X1 series or even Thinkpads in general because, after my old workstation crashed, I was using a rented Ideapad (2017 model I think) for a couple months while waiting to order and receive my new system. This very same problem occurred on that machine.  I have tried to adjust the gesture and trackpad settings, but the changes I made didn't seem to produce any improvement. If someone has some insight into how I might remedy this issue, I'd be very grateful.

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RELEVANCY SCORE 60.8

Hi Folks,I was using windows 7 and set battery thresholds to stop charging at 50%, then i decide to format Hard Disk Drive and install windows 10, after installation OS and Latest Drivers including Power Management Driver i noticed that battery thresholds still stop charing after 50 % !!! any help plz, also i tried to install power manager but it not supported in windows 10   Thanks in advance.

A:Thinkpad S440 Battery issue

Hi Mandoesa,
  Welcome to Lenovo Community! And happy to have you again.
 
As I understand that you are facing issue with Battery Threshold in your ThinkPad S440 on newly installed Windows 10 in it.
Lenovo Power Manger will not work in Windows 10, it is being replaced by Lenovo Settings. Also refer to this article for further information
 
I hope the above information helped you.
Please feel free to post in Lenovo Community Forums if you have any further queries!
 
Regards,Prabhansh_______________________________________________Tap that Kudos button if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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RELEVANCY SCORE 60.8

H all, I am having issues with my battery on my T400. The orage light started flashing when I installed windows 10.In the windows task bar it shows: plugged in and charging.When I remove AC power screen flashes 'battery critically low' and turns off.I have purchased a new OEM 33+ battery and still no change apart from windows task bar shows: plugged in and not charging. Does anyone know what could be causing this issue??? Many thanks in advance dan  

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RELEVANCY SCORE 60.8

Hello, dear community. Yesterday I got this message when turning on my ThinkPad E560:"The battery installed is not supported by this system..."Therefore the laptop does not turn on without a power cable attached and shuts down immediately if I unplug the cable after it booted. The thing is that I only have a genuine battery that was delivered with this laptop. I bought this laptop only 2 weeks ago, and it worked perfectly fine until now. Any suggestions? 

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RELEVANCY SCORE 60.8

Hello,I have a user here who has a T460s laptop who's batteries are no longer holding a sufficient charge. Pretty sure the laptop has 2 (internal) batteries. When the use takes the laptop out of the office, it's losing power afterabout an hour, maybe an hour and a half. After an hour, I was able to open a chat session with a tech, who said if we clicked on the battery icon down in the sys.tray, there'd be an indicator if the battery/batteries were bad. However, we did that and there is no such indicator oralert. Clicking on the same batttery icon and then clicking on Battery Settings, there are no notifications posted in the windowthat opens giving any indication of any issues with the batteries. Despite that, the batteries no longer retain the charge they once did. Is there any onboard diagnostic that can be run to determine which, or both batteries are bad?  Or any other locationwhere there might be helpI need to weigh the cost of replacing the batteries vs. having the user get a new laptop. Thanks very much! Jim

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RELEVANCY SCORE 60

Ordered new battery - they sent me a T410 battery (which it is compatiable with T410/420/430.  But it will not work in my computer or another computer in my officej.  It will work on a T420 though.  What should I do...
 
 
Moderator comment: Serial number(s) removed from subject to protect member from mischief. Detail also added to subject for clarity.











Solved!
Go to Solution.

A:ThinkPad (T430) battery compatibility issue

HelloThe batteries for T410/420 are not compatible with T430, even Lenovo genuine ones. Because of T430 features hardware authentification of the battery installed. The batteries for old laptops like T410/420 don't have such features (authentification chips inside). This chip missing causes the battery being installed in the T430 can't be charged.So, you have to purchase Lenovo original battery for T430.
 
UPD
Lenovo original batteries for T430 are backward compatible with T420

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RELEVANCY SCORE 60

Hello, I have an issue switching on my laptop since two days ago and I am not sure if the problem is with my laptop's external battery, the motherboard or the power charger. My laptop model is on the list of laptops affected by lenovos battery recall so maybe the issue is with the battery. But then theres also this:- With the external battery in the laptop and the charger plugged in, the laptop powers up and displays "Error 0190 : Critical low battery error" and then switches off.  I looked this error up in my laptops manual and it says that I should replace the system board-The laptop also doesn't run with the charger plugged in and the battery removed, so does this mean the charger is broken as well?

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RELEVANCY SCORE 60

I'm supporting T460s and T560s for my job and in the last month have had 3 battery issues occur out of no where. I'm using Windows 10 64-bit. I'd like to find a solution from the forums or at least a way to find what is causing this so I can plan for other laptops to go bad.  In the last month, I've dealt with 3 Thinkpads that have had a sudden change of heart about finding Battery #2. Nothing special happened. I booted, looked at the system information to see if this one has the specs to setup for a specific user and BAM - "Battery 2 not found". I was really hoping to get this all setup and out to a user who's using a 5 year old laptop.  I've ran Lenovo's System Update; I've updated Windows; I've downloaded the Power Management software from Lenovo yet still this battery is not found. I took it apart to ensure the battery was seated correctly. I re-imaged it from an image from last summer. Nothing.  Are these faulty batteries? Does that battery recall need to be expanded again? Is it the Motherboard? Is this a string of bad luck? How do I identify what the cause is? I refuse to believe this is coincidence. 

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RELEVANCY SCORE 59.6

See subject.  Ever since the BIOS upgrade, the dock no longer crashes.  Two days running now with no problems; prior to the upgrade it would crash routinely when connecting via USB-C.  I had to employ the unsavoury workaround of connecting the laptop to a charger and connecting it to the dock via the USB-A port using the USB-A to USB-C adaptor supplied.  Now I'm connecting via USB-C cable only. In fact, I'd given up on using the dock at all and had it just sitting there.  I decided to give it another go after reading that BIOS v1.19 fixed instances of BSODs occuring when connected to an external monitor (which I did experience now and again when connecting to an external monitor via HDMI i.e. not via dock).    Dock Type : 40AFX1E Type : 20MF 

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RELEVANCY SCORE 58.4

Hi,I recently purchased Thinkpad X1 yoga (1 Gen) machine with 16Gb Ram, 512GB SSD & WQHD IPS (Not even OLED) display with windows 10 pro 64 bit OS.My laptop battery is draining fast and only last for 4 to 5 hours with normal browsing & usage with 60-75% brightness (even reducing it to 50% doesn't give much improvement) and in Power save mode. As per Lenovo it should last for 9 to 11 hours but in reality it is no where near to it. I had also looked at similar issues that has been raised in this forum by other users as well. But I strongly feel that a top brand like Lenovo/Thinkpad doesn't cheat customers by giving false promises for the battery life of  9 to 11 hours without their internal testing, also I feel they would have not be claiming this (9 to 11 hrs) battery life by keeping their screen brightness to dark i.e. less than 50% or 25%. So i thought i could dig deeper to find out the problem. After my initial analysis using powercfg.exe command tool for sleepstudy, the report (i.e. https://ibb.co/hzob7F) shows me some a Ghost application called "Unknown [None]" which comsumes more power and I guess this is the culprit that cases the battery to drain faster. Looks like this Ghost appid takes around 60% of the power compared with all the other appid.  But not sure how to identify this Ghost appid. I have also posted my query in Microsoft forum but yet to get an reply.https://answers.microsoft.com/en-us/windows/forum/windows_10-othe... Read more

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RELEVANCY SCORE 57.6

I have a ThinkPad T460P. Some time ago it fell off to the side of couch while plugged in and bent the adapter / end of charger insert upon impact. After i would receive a "plugged in but not charging" message. I could still get this machine to charge if i closed it and inserted the charger, let it sit, and then open. Somewhat inconsistent but it worked. Finally the other day i was running a video and the battery drained completely without realizing it was not charging. I received a critically low battery message. Charger no longer worked and machine would not turn on. I bought a new 90W charger to see if it would do the trick. When i plug this in, the light above the thinkpad sign and also the light in power button flashes 3 times but then nothing else. Normally this light would strobe. The charger appears to work as the light near the port has gone from yellow to green. But the machine no longer turns on. Sometimes i can get it to flash when pressing the power but nothing. Also tried a number of tricks like taking the battery out, holding the power button for a while, putting all back in and trying again. Machine will also not turn on when plugged in without the battery in. Thoughts? Am i cooked here?

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RELEVANCY SCORE 52.4

I recently purchased a X1 Extreme and was hoping for plug and play eGPU via thunderbolt 3. However, the Akitio Node (+ 1080 ti) does not even power on when I connect the thunderbolt 3 cable to the port. Both the Lenovo Vantage  + Windows Update states my firmware + drivers are up to date. 

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RELEVANCY SCORE 52.4

I have a thinkpad X1 Extreme with the i78850h, 32gb ram and 1tb storage(Samsung MZVLB1T0HALR-000lL7). I'm thinking about purchasing the Samsung 970 Evo 2tb pcie nvme sdd to replace the 1tb the system came with, but I'm wondering if 1tb is the maximum the system will recognize or will it be able to recognize a 2tb ssd? Thank you, Clay

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RELEVANCY SCORE 52.4

I have a Thinkpad X1 Extreme (20MFX002US) on order.  It has one of the two M.2 SSD bays not used.  I was hoping I could add a second drive.  They are expensive so I thought I'd better check first to see if it will work in this machine before I order it.  I am NOT doing RAID with the second drive.  I just want the machine to recognize it for added storage.  This is running Windows 10.  Here is the drive I was considering:Samsung 970 PRO Series - 1TB PCIe NVMe - M.2

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RELEVANCY SCORE 52.4

On my new Thinkpad X1 Extreme, I can't activate Bitlocker "automatic mode" as it should be with Windows 10 Pro 1809.I have a fully operational TPM 2.0: But as shown in system information, it's due to "Un-allowed DMA capable bus/devices(s) detected": With Vantage, I made a full update of the system, so I belive BIOS and everything is up to date. Is there a way to correct what Windows thinks is a DMA threat ? Somethink else to update ? Thank you. 

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RELEVANCY SCORE 52.4

Hi I bought a X1 Extreme last week and it's driving me nuts already. The notebook simply does not charge. When I plug-in the power adapter, Windows says that the power supply is plugged-in. But the battery status doesn't change, in both ways (it's not charging but also not discharging). It just stays at the current charging status for hours. I also have Lenovo dockingstation "ThinkPad Thunderbolt 3 Workstation Dock 170W" and it's the same problem. After a research on the internet, I found the following article which actually helps, but only for a single charge. But as soon as I unplug the power supply again, I have to reboot again, turn of the battery in the BIOS and reconnect the power supply again. https://stebalien.com/blog/fix-for-lenovo-x1-carbon-not-charging/ The drivers are all up to date (installed via Lenovo System Update application). Does anybody suffer from this issue aswell? Thanks for your help!

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RELEVANCY SCORE 52.4

I have a new laptop and there is a serious fan noise problem. Fan is immediately active. I have tried the following, it helped reduction but still the fan becomes active unnecessarily. Any solution advise? C:\Windows\system32\powercfg.exe /setACvalueindex SCHEME_BALANCED SUB_PROCESSOR PERFEPP 33 ??C:\Windows\system32\powercfg.exe /setACvalueindex OVERLAY_SCHEME_MIN SUB_PROCESSOR PERFEPP 60 ??C:\Windows\system32\powercfg.exe /setactive scheme_current

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RELEVANCY SCORE 52.4

I purchased an X1 Extreme (4K) a few months ago. I have run into a few issues and was hoping I could get some advice. For reference, I have observed these issues across multiple different Windows versions, GeForce driver versions, and Lenovo BiOS versions. I am happy to answer any follow-up questions in the comments. 1.When I have hybrid graphics enabled, I have observed significant stutter when scrolling in applications such as Google Chrome, Spotify, and more, especially when opening PDFs in Chrome. Turning off hybrid graphics resolves fixes this, but I was wondering if there was another option I had other than compromising my battery life by disabling hybrid graphics.2.When I keep the TrackPoint enabled, it occasionally begins moving the cursor on its own and keeps going for a few seconds, with no apparent way to regain control until it stops. While I can fix this by just turning off the TrackPoint, I enjoy using it and would like to know if there is a different solution to this issue. Thank you in advance!

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RELEVANCY SCORE 52.4

Getting all the possible BSOD errors on my NEW (replaced) X1 Extreme. That's disgusting considering I've paid around 3000 for the top configuration. I had this as a replacement because the previous one had screen issues, WiFi card non working etc  I'm totally sending this in for refund this time and I'm probably going for a different brand this time!

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RELEVANCY SCORE 52.4

Just a quick question I have looked at the specs of the new X1 Extreme Would like to know if it is fitted with a WWAN 4G LTE card? X1 carbon has always been a business laptop , and if the X1 Xxtreme doe not have the WWAN facility it kinda defeats the purpose of a versilte extreme on  the go  business laptop.? Any idea>  

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RELEVANCY SCORE 52.4

While cleaning my ThinkPad X1 Extreme the downkey fell off and it seems the snap mechanisem is not working anymore, where can i get a replacement or a warrenty claim, the ThinkPad is only 1 month old.

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RELEVANCY SCORE 52.4

 My new X1 Extreme hangs every few days. It locks up HARD, so that the only way to restart is to hold the power button down until it turns off.I've updated all the drivers, but one:The U630 Intel video driver will not install. It complains that it can't install on this operating system (Windows 10). Has anyone else had this problem & found a solution? (more concerned about the lock-ups than the Intel driver) I also updated the BIOS recently, but that didn't help. 

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RELEVANCY SCORE 52.4

I think this is a simple question but no amount of research I have done in the forums has provided a clear explanation....is the Active Pen 2 just the next generation of the Thinkpad Pen Pro or is something else going on here. Trying to figure out which pen to spec with a couple of X1 Extreme's and I just want to confirm that the Active Pen 2 would be the latest and greatest??

A:X1 Extreme - Thinkpad Pen Pro vs Active Pen 2

Think I might have found my answer in a somewhat obscure Lenovo Pen document: https://support.lenovo.com/us/en/solutions/ht500011 D. ThinkPad Pen Pro  (also known as Active Pen)An active penRequires one AAAA batteryThe largest size pen availableAlways housed externally of the systemCan be stored with an external holder accessory that attaches to the USB portMouse-click input

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RELEVANCY SCORE 52.4

A greeting to the community.Can someone tell me if the Samsung 970 Pro m.2 PCIe NVMe 1 Tb SSD to be installed on the second slot is compatible with X1 Extreme?I ask because a Samsung P951 SSD caused a blue screen and did not start the PCThank you all

A:Installing a second SSD on The ThinkPad X1 Extreme

docet,I assume the BSOD issue could be caused by RAID settings. In this case both drives must be the same type and have the same capacity.

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RELEVANCY SCORE 52.4

Has anyone found a M.2 SSD heatsink that fits in the Thinkpad X1 Extreme? Thanks!

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RELEVANCY SCORE 52.4

Hi everyone, I've just add a RAM module (ballistix sport lt bls16g4s26bfsd) to my X1 Extreme laptop and I have a 'problem' with the frequency of the RAM.Its a 2666 Mhz capable RAM module but it shows as a 2400 Mhz in the task manager.I've read that I have to use xmp profile in the Bios to set the frequency of the RAM module but I can't see option for that in the Bios..Any idea on how to set the frequency of the RAMat 2666 Mhz ? Many Thanks Narek 

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RELEVANCY SCORE 52.4

I just got my new Thinkpad in and wanted to install a second drive with Linux on it.  The bios sees the drive and I've already installed the OS on it but when I chose it it won't boot.  It just keeps booting to the primary drive with WIndows 10 on it. Can anyone tell me if the WD SSD drives won't work for some reason in this computer?  The drives are listed as supported for the X1 I know.  Seems strange it would work in the X1 and not the X1 Extreme. Thanks, Glenn

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RELEVANCY SCORE 52.4

Hello .....I plan to buy a Thinkpad X1 Extreme.... and upgrade the SSD and memory later... Can i do that?I did it with my actual thinkpad T450S... i bought with 4 Gb Ram, 1 Hdd ... and add 8 Gb Ram and a M2 SSD by myself...Thanks 





T400, 2764-CTO, Win-Ultimate, Intel T9400, RAM 3 Gb, 160 Gb, Ati 256 Mb.T60,T40

A:Thinkpad X1 Extreme Upgrade

Good day.
 
Please see page 51 of the HMM: https://download.lenovo.com/pccbbs/mobiles_pdf/x1p1_x1_extreme_hmm_en.pdf
 
Memory modules and SSDs are listed as CRUs. Looks like only the bottom cover needs to be removed to access them.
 
Hope this helps a bit.
Regards.

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RELEVANCY SCORE 52.4

X1 Carbon 6th Gen - (Type 20KH, 20KG) Laptop (ThinkPad) on ThinkPad Pro Dock.  I have a secondary display (connected with DisplayPort).  When the battery is charging, the secondary display works properly.  As soon as the battery is fully charged (100%), the secondary display disconnects and goes black (no signal detected).  The power is still on the the display.  The only way to get the secondary display to reconnect is to unplug the power supply from the dock, then plug it in again.  Has anyone else experienced this? 

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RELEVANCY SCORE 52.4

I contacted Lenovol support and they send me a replacement unit. The the replacement unit has the same problem. Thinkpad Thunderbolt 3 docking station does not charge Thinkpad P51 battery.  I need to plug in the power adapter for both docking station and notebook.  Does anybody have similiar problem? 

A:Thinkpad Thunderbolt 3 docking station does not charge Thinkpad P51 battery.

Everbody's p51 would be the same.  The thunderbolt port won't work as a charging port.  The thunderbolt specs specify 100w max.  That's not enough.  Your thunderbolt port is not for charging.  To charge via the dock, you need a workstation dock, not a thunderbolt dock.  A thinderbolt dock can charge things like an x1 carbon (5th gen) or x1 yoga (2nd gen)

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RELEVANCY SCORE 52

Just bought a ThinkPad X1 Extreme UHD and had some questions because I plan on doing a few things upon receiving it. Got the smallest drive because I'm swapping it out with a pair of Samsung EVO 970s I have to dual boot. Doing a clean install from my Windows 10 USB installer and I have Pro license through my Microsoft account, so not concerned about losing the recovery partition and license. I pretty much never use the manufacturers recovery partition because it typically comes with bloat and redundant utilities; just takes up space. Windows comes with enough bloat on a clean install--don't need more. That being said, my concern is with the UHD touchscreen and its ability to recognize a ThinkPad Pen Pro: will I need to manually install an additional driver or program to make sure everything works properly? (Seems fairly straightfoward if I do: https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-x-series-laptops/thinkpad-...) After that, I intend to under-volt the CPU in the BIOS. That is where I have typically done it just because I've heard enough from others using software like Throttlestop and XTU that the settings aren't being applied at start-up, they are randomly being unapplied, and that it adds overhead to start-up of the OS and background processes. Never tried so can't speak from experience. In the past I have had to use utilities like AfuWin (to back-up and restore BIOS) and AMIBCP (to unlock hidden... Read more

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RELEVANCY SCORE 52

I'm ready to order a ThinkPad X1 Extreme from Lenovo in Europe. In the customization page I can choose between: Retail PackagingStandard Packaging (pre-selected) The price is the same. What is the difference?

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RELEVANCY SCORE 52

Just got a new x1 extreme, with a new usb-c dock and a thinkvision 4k screen. Also got a new keyboard and mouse from Lenovo. The performance is extremely sluggish out of the box. Just opening browsers you can litteraly see the linces get drawn up on screen, very slow responce. I tried installing new drivers on the dock, and firmware. Also installed nvidia experience and updated the driver there, ran all windows updates too. Still same very bad performance. The keyboard and mouse was so bad im just going to trow it away.. Other than that the x1 looks extremely good, and feels really premium, the thinkvision screen looks awesome as well. i guess im going tro try and install a few games next, too see if it is the gfx card making the problems. I did not try updating the intel gfx card, but i guess windows update should do this? anyone got any ideas? best regardsMolteberg

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RELEVANCY SCORE 52

I want to purshase a Lenovo ThinkPad Extreme under windows 10 Pro (as Pre-installed). But after, a want to add   a dual Boot feature, one to start the PC under  Windows 10 pro or start the PC under Windows 7 64bit .  But before buying the PC , i wand to make sure that the Windows 7 drivers are available for this PC. Best Regards!

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RELEVANCY SCORE 52

Hi, So I have U2515H monitors connected with USB-C to HDMI cable, HDMI on monitor end, USB-C on X1 Extreme (windows 10) Same cable (usb-c > hdmi) AND same monitor is working with another computer with Linux and USB-C and with Phones over USB-C, no problems. With X1 Extreme, It only Blinks windows Desktop for a Second and then Its gone no signal.. It was working somehow at one time and sometimes it didnt, now It wont stay on anymore at all, just blinks for a sec. At work with another monitor I had problems too with USB-C, but somehow It is working now, weird thing is that this monitor and cable is totally fine with other devices.

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RELEVANCY SCORE 52

I got mine X1 Extreme back in December 2018 and it's been making this strange electrical type noise similar to how a regular hard drive sounds while it's plates are spinning. It doesn't sound like the fans. It is not really loud but it does vary in loudness. When it's at its loudest, I can hear it while typing in a quite room. Other times, I can only hear it if I put my ear next to the keyboard. I read some posts here about the coil whine. Is that it? Is it normal? Any way to get rid of it?

A:ThinkPad X1 Extreme "Electrical" Noise

Reading the following article I am quite sure the noise I have is the coil whine: What Is Coil Whine, and Can I Get Rid of It on My PC? - How-To Geek. I can only assume that there is no good way to get rid of it completely in this laptop or is there?

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RELEVANCY SCORE 52

I am looking for memory upgrade options from 1x8GBSearching internet returns Crucial website for compatible sodimm  Option 1: get 1x 16GB  = total 24GBOption 2: get 2x 16GB = total 32GB Q1: I read some where that it is important to have two identical RAM. Perhaps I would go for option 2. Any suggestion Q2: For option 2, there are 2400 [CT2K16G4SFD824A] or 2666 [CT2K16G4SFD8266] version.The X1 unit came with 2666 8GB RAM, is it better to go for 2666 version, even through it is written in manual that the max support speed is 2400? Q3: Please share your choices for X1 extreme memory upgrade?   

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RELEVANCY SCORE 52

I've have an X1 Extreme, for less than a month, and consistently had BSOD issues when or just shutdowns that seem to be revolving around the video drivers. I then upgraded my video drivers and now my secondary montior will not work. This is just awful. Wish Lenovo would actually make sure these laptops actually work before shipping them out. I've had over 50 BSOD in less than 30 days. Thoughts? Do I need to reinstalled and start fresh?

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