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Audio problem,Realtek AC97,Code 10,This device cannot start. (Code 10)

Q: Audio problem,Realtek AC97,Code 10,This device cannot start. (Code 10)

Basicaly the title explain it all,can find the driver for on board audio device.
I just buy a second hand MBO.It is MSI Neo 4 H,MS-7125 Ver:3,Bios ver. V5.3 072106
Newly instaled Windovs 7 Ultima 64bits.
Trayed few diferent drivers non of them works,so probably is audio device gone.
Any sugestions?

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Preferred Solution: Audio problem,Realtek AC97,Code 10,This device cannot start. (Code 10)

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)


HP Pavillion zx5000
Intel Pentium 4
3.20 GHz
Windows XP Home Edition SP 3

My friend's laptop is having trouble recognizing its sound driver (Realtek AC97). The hard drive was replaced and the operating system reinstalled a couple months ago, and ever since then it hasn't been able to play sound. Under the Device Manager, Realtek AC'97 Audio has a yellow exclamation point next to it, and under its Device Status it reads "This device cannot start. (Code 10)".

I've tried uninstalling and reinstalling the device, as well as downloading the most recent driver (the most recent I could find was 4.04), but to no avail. I'm not sure what else I can do at this point.

On other boards that I've looked at people have asked what motherboard was being used. I used Everest to find the following information under "Motherboard":

CPU Type Intel Pentium 4, 3200 MHz (16 x 200)
Motherboard Name Hewlett-Packard Pavilion zx5000 (DZ313U#ABA)
Motherboard Chipset ATI Radeon 9100 IGP
System Memory 1024 MB (PC2700 DDR SDRAM)
BIOS Type Phoenix (02/16/04)
Communication Port ECP Printer Port (LPT1)
Any advice or direction would be greatly appreciated! Thanks in advance!

A:Realtek Ac97 Audio "this Device Cannot Start. (code 10)"

Hello blackberet,

This device cannot start. (Code 10) basically that there are driver problems. have you looked on HPs website for software for your specific laptop?

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HP Pavillion zx5000
Intel Pentium 4
3.20 GHz
Windows XP Home Edition SP3

My friend's laptop is having trouble recognizing its sound driver (Realtek AC97). The hard drive was replaced and the operating system reinstalled a couple months ago, and ever since then it hasn't been able to play sound. Under the Device Manager, Realtek AC'97 Audio has a yellow exclamation point next to it, and under its Device Status it reads "This device cannot start. (Code 10)".

I've tried uninstalling and reinstalling the device, as well as downloading the most recent driver (the most recent seems to be 4.04), but to no avail. I'm not sure what else I can do at this point.

On other boards that I've looked at people have asked what motherboard was being used. I used Everest to find the following information under "Motherboard":

CPU Type Intel Pentium 4, 3200 MHz (16 x 200)
Motherboard Name Hewlett-Packard Pavilion zx5000 (DZ313U#ABA)
Motherboard Chipset ATI Radeon 9100 IGP
System Memory 1024 MB (PC2700 DDR SDRAM)
BIOS Type Phoenix (02/16/04)
Communication Port ECP Printer Port (LPT1)

Any advice or direction would be greatly appreciated! Thanks!

A:Realtek Ac97 Audio "this Device Cannot Start. (code 10)"

OK you probably thought of this first thing but don't laugh when I ask: after the clean install, did your friend run the motherboard disk for his machine? Because the AC97 drivers are on that cd. He should disable it in "devices' and install the driver from the mobo cd and then enable it again and reboot. Should have sound. Only other thing is it could be disabled in the bios - you could check that too.

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I have an AMD 2.1 athlon, i try and re-install my C-MEDIA AC97 Audio Device, i dont have the CD and i dont know how to fix this

A:Solution Title: Device cannot start (CODE 10) - C-MEDIA AC97 Audio Device - How can I

Try THIS site, just enter C-MEDIA AC 97 or similar in the search box. Install drivers.


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Hey hello everyone, I am new member here. I already checked couple threads with this same title, but I didn't really find any solution.

Here's a thing. Yesterday I went to clean my computer for dust, so I opened case and unplugged all wires. Now everything is backup except there is no sound. In device manager I got that yellow/black '!' next to Realtek AC3'97 Audio. I reinstalled drivers couple times already, but nothing. I mean, I was just cleaning dust...

So I came up with that idea that it might be the problem with the front panel pins, which I probably connected in wrong ways. I don't even know in which way those pins should be facing when connecting. So the motherboard is Asus A8N5X (from 2005, yea old), computer runs on Windows XP SP3. I tried many combinations with those pins, but nothing. I get that yellow/black '!' next to device or I get nothing at all (it won't show the device at all).

I tried reading the manual, but the wire names are different on the actual wires than shown in the manual:

And the names on wires are:

GND (black wire)
GND (black wire)
Mic Bias (yellow)
Mic In (green)
Spkout L (red)
Spkout L (red)
Spkout R (white)
Spkout R (white)

As you can see names duplicates. So I tried various combinations, but nothing. Once looked like I fixed it, after loading Windows up, there was sound icon in the tray, but PC suddenly restarted and next time there was no audio again.

Like I said I unplugged all wires befo... Read more

A:RealTek AC'97 Audio: This device cannot start. (Code 10)

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I've seen this issue resolved on here before, and it all seems to balance on a code that is different on all computers. I accidentally uninstalled something when I clicked on the wrong line. I hit cancel as soon as I saw what I did but it was too late. I have no sound on my old POS computer Help tech support guy. Help!

I'll even send cookies to whomever helps!

A:RealTek AC'97 Audio: This device cannot start. (Code 10)

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I bought a laptop from a friend and it has no sound. When I tried to find the source of the problem an error message pops up which I am sure is the root of my problem. It is Realtek AC97 audio driver error code 10. Make: emachines xp, Model number: m622-uk8x. Can someone please assist me with this issue, I would really appreciate it. Thanks in advance.

A:Solved: Realtek ac97 audio driver error code 10

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I recently had someone defragment my hard drive and then received new windows updates (windows xp) via the website and since then i have been unable to get any sound from the computer and when i look at the device manager it gives the rror Device cannot start code 10, c media ac97 audio device

How do i fix this?

A:Code 10 AC97 Audio Device

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Hi Guys,
New to this forum, have searched this problem on the internet but found no answer. I have had to recently re-install Windows XP after a nasty virus wrecked my computer. Everything was working great afterwards except the sound. In the Device Manager it says that my sound hardware (C-Media AC97 Audio Device) is there but has a yellow exclaimation mark on it. I have tried updating drivers through windows, uninstalling and re-installing, and deleting and re-installing. But every time I get an error message This device cannot start (Code 10).
I have downloaded Belarc and have my computer spec if it is relevant(what a piece of software btw).
PS. I'm not exactly a computer whizz!!


A:Solved: C-Media audio device AC97 not working (Code 10)

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PC is an old MSI board G31M3-L V2 (MS-7529) with latest BIOS 2.80
WIn 10 Pro.
The onbaord NIC is a Realtek PCIe GBE .
While the PC is booting one light is flashing in the network socket. When WIn10 boots the light is off, a red x is on the Network icon in the systray. In device manager there is a yellow triangle on the NIC . In details it says:
This device cannot start (code 10)
The driver is the latest from Realtek 10.8.311.2016 (11-Mar-16)
I have tried different drivers, uninstalling and reboot. But no solution.
Any suggestions?

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Just installed this mother board. Its on board sound on a IL9 Pro.

Tried reinstalling the drivers from the CD - no change.

Tried reinstalling the drivers through windows auto - no change.

Tried to get the drivers from the abit site, but the site has been down for ages. (Edit: got the newest drivers from the website, but still no change in the error message).

Can anyone help me?

A:Sound Realtek Ac 97 This device cannot start. (Code 10)

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I've searched this forum, and others, and haven't found a solution for this problem.

I have no sound for anything. I have a Realtek AC'97 audio, running Windows Service Pack 3. My motherboard is an intel corporation one. My laptop is a sony vaio pcg-z1wamp.

In the Device Manager it shows the following: "Device cannot start (code 10)".

I've tried installing several new drivers; I've uninstalled and installed the device; I've tried updates and some of the solutions suggested on this forum. Nothing has worked.
Hardware issue & problem persists.

Any help would be greatly appreciated.

A:Realtek AC'97 audio controller, can't start (code 10)

I ran everest, see below
CPU Type Mobile Intel Pentium M, 1687 MHz (17 x 99)
Motherboard Name Sony Corporation PCG-Z1WAMP(UC)
Motherboard Chipset Intel Odem i855PM
System Memory 1024 MB (PC2700 DDR SDRAM)
BIOS Type Phoenix (11/21/03)

Video Adapter MOBILITY RADEON (16 MB)
Video Adapter MOBILITY RADEON (16 MB)
3D Accelerator ATI Mobility Radeon (M6)
Monitor Plug and Play Monitor (12001)

Audio Adapter Intel 82801DBM ICH4-M - AC'97 Audio Controller [B-1]

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Recently, I installed this Windows XP Professional SP2 on my comp. Once done, I am not been able to install my audio drivers for Realtek High Definition Audio. I couldn't understand what the problem is. Before, they were working fine, now since I had re-installed the Windows again, the whole thing came into being. I had done reinstalling the Windows several times now.

The drivers for the device are installed. But it says the device cannot start.[Code 10].

I had done loads of things, such as :

1. Reinstalling the drivers after uninstalling the same.
2. Rebooting as appropriate.
3. Surf through different sites to check, what best I can do, to tackle the whole thing. But nothing so far.

Hopefully someone be able to tell me, what to do.....

I need my sound back, as my work is completely hung up without it.....


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I recently installed the program Mp3MyMp3 and afterwards I noticed that the sound coming from my speakers appears to sound as if it is coming from far away. I went into Sound and Audio Devices under the Control Panel, but anything that I did, did not seem to help. I was hoping somebody would be able to tell me what is wrong and how to fix it.

A:Trouble with Realtek AC97 audio device

Is there a Realtek option in the control panel (you might need to switch to 'classic view')? Check in there and disable any special effects that are turned on.

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So, I've reinstalled my system back to XP, and installed all of the devices but it shows that there's no sound card. It shows the "code 10" problem. I've tried to reinstall the driver, and installed different updated version,but still no luck. I have attached my dxdiag, so if anyone call tell me where's my problem

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I'm having an issue I've had before, and found the resolution for... But can't find it again.

Symptoms: Flash programs, like the sound for the MMO I tried logging into, and the part of an online job application that has a "play" button to listen to a scenario then answer the questions from what you heard... won't play. Problem wasn't there lasntight, it's there today. Winamp, etc. will still play audio. System sounds won't play. Alert sounds used to play a chime but now play the alert tone from the pc.

All drivers are updated and correct. This is a setting somewhere that needs to be fixed, I just don't remember what setting. Some people with this problem report that it fixed itself after a while, but I don't have time to sit and count on that.

I know a new piece of hardware won't fix it... It's an issue in the computer settings somewhere.

Steps taken:
Originally when I went to device manager it showed everything as working.
Down in the system tray I had the volume icon, but when I tried to left click, nothing happened.
When I went to right click>open volume controls, it gave an error saying there were no mixing devices.
Checked that realtek is set to mixing, and checked all drivers.
Went into control panel>sounds and audio devices: no audio device, and no option to set one as default.
I went into services.msc and audio's set to automatic already.
I disabled th... Read more

A:Realtek ac97 audio issue - No Audio Device

Go to the motherboards support site, under your model and operating system. Download the audio driver and install it once more

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I am having a problem isolating an indication in the Device Manager with the High Definition Audio Device. I have Intel Graphics with this machine. The OS is W10 Pro. I loaded the audio driver for Windows 7 64 bit, but that did not make any difference. The Device Manager indicates that "This device cannot start (Code 10)" Driver Date 7/9/2015 / Version - 10.0.10240.16384 / Microsoft Driver Details Tab - Value = High Definition Audio Device From the Events Tab - (Information)Device HDAUDIO\FUNC_01&VEN_8086&DEV_2804&SUBSYS_80860101&REV_1000\4&36c4990c&0&0301 requires further installation.     Any guidance is greatly appreciated. 


View Solution.

A:High Definition Audio Device - Device Cannot Start (Code 10)

Hi @JS2045 The problem HD audio device you are seeing is the Intel HDMI audio device that needs a driver. I looked around for a W10 driver for the hardware ID you posted, and can't find one. You don't need that device unless you want/need audio through the display port. The only suggestion I can offer would be to try the W7 Intel graphics driver from your notebook's support and driver page, but install it this way...so that you just target the problem audio device... Download, but don't run this graphics driver... http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=4095873&swItemId=ob_127914_1&swEnvOid=4059 Download and install this free file utility.  64 bit is the second file listed. http://www.7-zip.org/ After you install 7-zip, right click on the graphics driver file you downloaded, and select 7-zip from the list of items. Have 7-Zip Extract to: and let it extract the driver to the folder name (sp64360). Go to the device manager and click on the problem Intel HD audio device needing the driver. Click on the driver tab.  Click on Update Driver. Select the Browse my computer for driver software option, and browse to the driver folder 7-Zip created. Make sure the Include Subfolders box is checked, and see if the driver installs that way. Then reboot. If you explore the driver folder 7-zip created, and open the DisplayAudio folder, you will find the setup informa... Read more

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My IDT audio works fine and my laptop's sound works fine, but when I hoop up my laptop to my TV through a HDMI cord I get my laptop's video output displayed on my TV but no sound from my laptop is output to my TV. I think the problem is because there is something wrong with my High Definition Audio Device. It has a yellow triangle next to it with a ! in the middle of the yellow triangle in device manager under Sound, video, and game controllers. And when I click properties on the High Definition Audio Device, it says, " This device cannot start. (Code 10) {Operation Failed} The requested operation was unsuccessful". Any help would be great. Windows 10 is CLEAN installed on a NEW HARD DRIVE. I DID NOT upgrade, windows 10 was clean installed from a disk.

A:High Definition Audio Device, Code 10 device cannot start, y...

Hi: Yes, that is the Intel HDMI audio device that is having a problem. See if this works...right click on it, and select uninstall. Check the Uninstall Driver box and restart the PC. Hopefully the HDMI audio driver will reinstall itself properly. If not, I have one other trick up my sleeve.

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I have several computers of differents (HP, Toshiba, etc) and It happens the same problem. The audio device has an exclamation mark in Device Manager.

I think this problem is caused by some update windows. My OS is Windows 7 Home Premium 32bits .

Does anyone know what Windows Update should be uninstalled ?

Thank You.

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Hi there,

Not a computer expert by any means and would really appreciate your help. I tried to download a 'DVD decoder' that would enable me to watch a DVD that wasn't working on Windows Media the other day. This still didn't work and gave me a far more frustrating problem as well....

The sound has now gone and I have a yellow explanation mark next to my audio device (in device manager) and the device status says 'This device can not start (Code 10)'.

My computer is as follows:

Microsoft Windows XP Professional, Version 2002, Service Pack 3
Model: T7870
AMD Athlon(tm) 64X2 Dual
Core Processor 4200+
2.20 GHZ
1.00 GB of RAM

I have tried de-installing and re-installing, got rid of any new downloads, checked for Viruses (using Kapersky), checked the wires and done everything on Windows Troubleshooter a number of times!

I saw a few other threads on this and it all resulted in the poster having to buy a new sound card. Mine is built into my system and this all seems quite fiddly and could cause me to do further damage. Has anyone else got any further advice before I go ahead and do this?

Thanks in advance for any advice given. It is much appreciated!

A:Audio - This device can not start (Code 10)

Sounds like the driver needs updating go to manufacturers website and download the latest drivers to your desktop and unpack the driver to your desktop then go into device manager and right click on the sound card select properties and update driver and follow the hard ware wizard and locate the driver you downloaded.

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After many many tries and a couple reformats, I've decided to ask for help instead of trying fixes that have yet to work.

I got this laptop about a week ago from Radio Shack. It came with vista preinstalled and had so much stuff I did not want. I wanted XP cause I have had a fair share of experience with both Vista and XP to come to say Vista is a gigantic resource hog. I wanted to go back to XP because I'm an avid gamer and most gamers use XP.

I downgraded and found all the drivers, and my computer flew. EXCEPT, it had no sound.

I've tried drivers for every laptop known to man and have seen many people fix theirs, but to no avail, none have worked.

I've tried the HD hotfix and it is currently installed.

My Computer Specs: Gateway m-1629

* AMD Turion? 64 X2 Mobile Technology TL-60 (2.0GHz, 512KBx2 L2 Cache), up to 1600MHz HTT
* 250GB SATA hard drive
* ATI Radeon® X1270 with up to 256MB of HyperMemory?
* 8x multi-format dual-layer DVDRW with DVD-RAM
* Integrated 1.3-megapixel webcam
* 3GB DDR2 667MHz memory installed, 4GB maximum supported

A:Audio Device Cannot Start (Code 10)

You need to find out the details of your chipset (Northbridge and Southbridge - the Southbridge is, I believe, the critical one re audio.

Then find through Google a mobo that has that sepecific set of chips and try and find XP drivers for that.

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After restoring my laptop I now get the following error for "High definition audio device" in device manager: This device cannot start. (Code 10){Operation Failed}The requested operation was unsuccessful.  First thing I tried was updating all drivers which did not change anything. I then tried reinstalling the driver provided on the hp support site as well as uninstalling through device manager and installing again from the hp support site. I have also tried fully restoring my laptop and reinstalling Windows but this has not solved it. I am not sure if this is an issue from the driver provided online or if it is my laptop. I have tried running the "find and fix audio playback problems" tool which just suggests updating/reinstalling the driver... Windows audio is already started in Services. I have checked for the upper/lower filter entry in regedit, which weren't there. Can anyone help advising what else I can troubleshoot or if there is another site I can use to try download this driver? Thanks in advance.

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Hi there.
Let me start off by saying that my problem is specific to only windows 8.1 64x and deals with usb devices. 
My specs:

Crucial MX100 ssdWin 8.1 Pro 64xMSI Gtx 970MSI Gaming 5 z97i7-4790k
I'm trying to connect my Rocksmith Realtone cable (usb audio) to a usb port on my pc and whenI right click the "Usb audio device) in device manager, this pops up under properties. There is also a yellow exclamation mark on the device.
This device cannot start. (Code 10)

The I/O request was canceled."
Now, like I said, this is only on win 8.1 64x. I installed win 7 64x on an older hdd and put it in my pc and the cable was recognized right away and was usable. I have tried:

Manually uninstalling the device, and reinstallingManually installing the device driverFormatted ssd and did a fresh install of win 8.1Tried it on win 7 with same pc and it worked fineUpdated realtek driversUpdated Nvidia driversDisabled xHCI in biosDisabled legacy usb support in diosDisabled eHCI in biosEnabled usb powered hubs in biosDisabled selected powering in power options + made a new high performance profile
Here are photos of the problem

Every other usb device I have/try works. I tested all my usb 2.0 and usb 3.0 ports and they all work with my mouse, keyboard, and flash drive.
I'm not really sure where to go from here. I contacted Ubisoft (maker of the game Rocksmith) and they said it was a... Read more

A:This device cannot start (Code 10) with Rocksmith Realtone Cable (USB Audio)

Well I formatted my ssd and installed Win 7 64x Pro on it. Firs thing I did after updating GPU drivers was plug the cable in, and lo and behold, it worked instantly. 
I think it has to do with the fact that Microsoft made the drivers for USB ports for win 8.1, as opposed to how Intel made them for win 7. But, this is just a speculation

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Hi friends,

Well, i have a new computer, i pluged in correctly my mixer to the line in and out on the one hand and to my receiver on the other hand, when i try to record with cool edit pro ( adobe audition) i can record without any problems on one track. But when i try to record a second track all what was oin track one is also recorded on track 2 .
Why does track 1 get recorded on track 2 when I try to listen and record at the same time in Cool Edit Pro?
my sound card is the basic one from windows ( realtek AC97 audio problem )
when i go in the options of the soundcard, in the record section, i can only choose from the list stereo mix or SPDIF . I think that if it stays on the stereo mix this is the reason why it record everything...

Please help

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I have a Realtek AC97 Audio Sound card. It came in a package with the mainboard etc. I installed the driver and the sound seemed to work fine, when I was not actually making the computer "think". But when i started a game or any other program where the computer had to do alot of loading and processing to do, it started lagging. It sounded as if I am talking to someone over my cellphone, and I am in an area with low connection, so that i only hear bits and bobs from what is being said. The only difference is that I do here everything but in a sort of cut to pieces slow motion sound.
I tried updating the Sound card's driver, it made it a little worse, so i rolled it back. I checked on the Soltek website (producer of my mainboard and soundcard) (www.soltek.com.tw). There it said that i'd have to update the Bios because there was a problem with the Bios and Windows XP Service pack 2, and that that will fix it. I don't know that much bout the BIOS and I don't know what it has to do with the Soundcard but, when i start up my computer it says BIOS is not installed. So i tried to update it, but that only works in DOS. But in DOS, my Harddrives don't get recognized, so i sit there with my little floppy, with the files on it, but not able to update the BIOS, because it tells me error 3 missing file.

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Have nice day everyone, I work whit a windows XP operating system mi problem is that when I use my headset the microphone sound realy low even when I put the max vol in the audio options but I can't set the advanced options (it's just grey I can't ckicl on it) even when I use the advanced options for the audio it's locked, I have installed AC 97 realtek and searching the web I found that maybe it's my "driver", what can I do in this case, 'cause my mic is ok, everything sounds great but in a conversation my sound is just to low and no one can hear me, please help; and thanks for your time.

A:realtek ac97 audio problem

Did you try updating your sound card driver?

You may want to have a look at this thread for more info on sound problems.

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Audio keeps failing, but I can reactivate it by disabling and enabling. It doesn't fail all at once. The sound gets crackly and then, over several minutes it fails completely.

Toshiba Satellita A35-A159. XP Home with all upgrades and service packs. Careful about viruses, malware, etc. Recently purchased and ran Advanced System Optimizer 3 to try to fix the problem. 2008 Realtek driver installed.

Any ideas welcome.


A:Realtek AC97 audio problem

This is the best I could do with the computer number you gave.
Web Site for Toshiba sound problems.

Windows Media Player 11 download.

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C-Media AC97 Audio Device. This device cannot start. (Code 10).

Sound hardware on ASUS Mobo will not work after installing Windows 7. Latest drivers installed. Don't know what else to try?

A:C-Media AC97 Audio Device. This device cannot start.

Hi eiger3970

If your PC is decktop or tower change sound card.

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Hi. I am new here and have not been able to resolve my problem by looking elsewhere. Could you guys please help me? My problem is everytime my computer reboots..I have to re-install the audio driver. I have my computer set to update automatically at 3:00 am and when I get up in the morning it has rebooted and I have no sound.

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so my computer restarts but it has like ridiculous graphics , huge font , like 8 colours zoomed in
on device manager it says nvidia geforce 9800 gtx and it tells me the device cannot start (code 10)

tried to update/reinstall drivers reboot but nothing seems to happen if anyone could help me please would be so thankfull for it

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Hello everyone, it's my first post on that forums, forgive me if I don't do it right.

So I have this problem with USB storage devices [This device cannot start. (Code 10) - in Device Manager]

It happens with a storage devices only (at least what I noticed). So every pendrive I connect is giving me this, and every external USB drive.

I have the other devices like mouse and keyboard or camera, these are working fine without errors or yellow exclamation mark.

I came here because I think I tried everything and failed, I even removed USB host only to discover I cannot log to windows or do anything because no usb device was responding - I had to recover from the last working configuration, and it saved me.

I want to fix it once and for good.

Anyone can help out?

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I have a HP Pavilion zv6000
amd 64 3200 +

I used the Realtek AC'97 Audio driver when I had x64 vista business and the sound worked fine.

I used the same driver with W7 and I get and error that says This device cannot start. (Code 10)

Has anyone had luck fixing this issue or had the same problem.

A:Realtek AC'97 Audio (Code 10)

i had a problem with my ac'97, not sure if that was the error code, but it was saying i had no audio installed, have you tried the lastest version from the website? i am running 6.01.6293 (16/09/2008) and after installing this version it was OK

Quote: Originally Posted by billdobeans

I have a HP Pavilion zv6000
amd 64 3200 +

I used the Realtek AC'97 Audio driver when I had x64 vista business and the sound worked fine.

I used the same driver with W7 and I get and error that says This device cannot start. (Code 10)

Has anyone had luck fixing this issue or had the same problem.

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Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39).

So as you can see above, i have tryed everything to fix this. I get this message or the computer crashs and i have to do a system restore.

If you have any ideas i didnt think of let me know.

A:Realtek AC'97 Audio (Code 39)

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

Microsoft Trusted Audio Drivers

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I have no sound coming from my speakers and when I look at the device manager the "Realtek High Definition Audio" has a yellow icon with an exclamation point. When I right click and click properties it says, "This device cannot start. (Code 10)".

I have uninstalled and reinstalled the drivers several times and have even done a fresh install of Windows 7, but no luck.

Any help is much appreciated.

Thanks in advance.

Under my sound card driver hardware ID it is listed as:


Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)
System Manufacturer: ASUSTeK Computer INC.
System Model: CM5570
Processor: Pentium(R) Dual-Core CPU E5300 @ 2.60GHz (2 CPUs), ~2.6GHz
Memory: 6144MB RAM
Available OS Memory: 6144MB RAM

A:Realtek HD Audio (Code 10)

What do you show in the Device Manager, Sound section?
Post a Screenshot of that.

Code 10 can be driver or can be some other hardware issue.
In the Device Manager, RIGHT click on the entry for the RealTek and then LEFT click "Uninstall" ALSO check the box to uninstall the drivers. Then restart the PC. If there are no hardware problems or conflicts, when Windows starts it will detect and and install the generic, basic function, "High Definition Audio Codec" for the sound driver. If this is installed, check to see if you have sound, and if the Speakers (High Definiton Audio Codec) is set as the default Audio playback device in the Control Panel/Hardware and Sound, Playback section.

If this works, you can consider reinstalling the RealTek drivers. Where did you get the drivers you have now?

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I'm running windows 10 on an HP Omen and after most recent windows update, my computers internal speakers are unavailable, as are any wired connected audio devices. Sound icon says no speakers or headphones are plugged in. Device manager, under sound, video, and game controllers does not show realtek HD audio. This only appears when I go to view and select show hidden devices. Then, under properties, I can see Code 45 (hardware device not connected. To fix, reconnect). I have attempted driver fixes including driver version Troubleshooters for audio detected nothing. I have tried rolling back the windows update.

I cannot find any sites that recommend steps beyond checking driver for the device. I've also tried calling HP tech support twice, and both times representatives told me they needed more time to find a solution (which they have failed to do).

Anyone who has dealt with this issue or has thoughts, any advice appreciated.

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Hello everyone,

Havent been here in a while so sorry if im doing something wrong, well my problem is with a Toshiba Satellite L505D-LS5005 after having an issue with freezing at start up I ran several antivirus and spyware scans and all came up negative but the freezing continued so I then was able to go into safe mode and do an MSconfig and unchecked everything booting up. That took care of the problem with the freezing and I was able to uninstall Norton and McAfee which I believe was the problem. (enabled one by one to identify the problem so far everything is playing nice no conflicts)

Soon after getting things back to normal I noticed that the audio drivers weren't working. This computer has the "High Definition Audio drivers" but it has "This device cannot start. (Code 10)" status on the drivers. I have tried the following solutions with out results:

Uninstalled drivers from the device manager and reinstalled them using the drivers from the Official Toshiba Website. After installing I restart but still no audio and the same "This device cannot start. (Code 10)" message on the status

I have also tried uninstalling all Realtek drivers such as Ethernet controller and Wireless device controller and done one by one. All other devices install and work after installation except the audio drivers.

I have also gone to Add or remove programs and uninstalled the Realtek audio drivers and reinstalled the drivers from realtek.com and still ... Read more

A:Realtek audio drivers code 10

Hi just to start of code 10 is when the wrong driver is installed so you do need to get the right driver .. toshiba is the most unreal difficult company to get drivers from they have a few sites .. not sure y but maybe someone with more experience can help there . you do need to get them from the site tho I will go and try find one for you aswell,, also not 100% sure but im quite sure you should really run 64bit on 2gig of ram that could be another problem ARE YOU IN UK OR USA

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Hey guys! This is my first post and I hope I can get some help!
A few days ago, I set up my desktop and installed a fresh copy of Windows XP Pro. Of course, I had to get all my drivers manually, and I did. Everything was all fine and dandy until I realised that I had no sound. so searching I went until I found the driver I needed: Realtek AC'97 Audio. So I restarted and figured I would have sound. That was not the case. So I went into Device Manager and found a black exclaimation mark in a yellow bubble on my sound driver. I right-clicked it and went to "Properties". In the text box it said: "This device cannot start. (Code 10)"! I cannot seem to fix this issue! I went to RealTek and downloaded them. I went to Asus but could not find the drivers for my model (I am not 100% certain but I think I have a Pundit-S)

System Specs:

Mainboard : Asus P4R8L
Chipset : ATI 9100 IGP
Processor : Intel Pentium 4 @ 3200MHz
Physical Memory : 2048MB (2 x 1024 DDR-SDRAM )
Video Card : RADEON 9100 IGP
Hard Disk : Seagate ST380811AS (80GB)
Monitor Type : ProView Technology - 17 inches
Network Card : 3COM 3C920B-EMB-WNM Integrated Fast Ethernet Controller
Operating System : Microsoft Windows XP Professional 5.01.2600 Service Pack 3 (32-bit)
DirectX : Version 10.00
Device Audio : ASUSTeK Computer IXP150 AC'97 Audio Controller

If this isn't enough info, please tell me so I can add to it. If anyone can help it will be DEEPLY ap... Read more

A:Solved: RealTek AC'97 Audio Error Code 10!

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I don't know what's wrong with this.I have no sound for anything. and even when I try to stream videos in the internet, the video automatically pauses for about every 12 seconds.

I don't know what to do but I think you guys can help me.
I also have a Realtek AC'97 audio for VIA(R) audio controller. I'm running Windows XP Service Pack 3. My motherboard is VIA VT8237R plus.

I'm having the same problem:
Device cannot start( code 10)

I also tried to install that vinyl_v700b
but every time the installation starts, my conputer tends to restart. That's why I can't install that one.
what's wrong? Can you guys please tell me what to do?
thnx. I cant really watch videos nor play music files.

Thanks again.

A:Realtek AC'97 audio controller not working -- error (code 10)

Apart from the audio driver, it is critical to have the right chipset driver installed. The VIA southbridge needs to work properly to interface with the vinyl audio processor.
So try installing the chipset driver first, and then the audio driver. And of course make sure all MS updates are installed, including the MS UAA driver.

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Hi peeps.

First time posting, so if im not doing it right i apologise.

I recently formated my pc, and re-installed windows XP pro.. installed all my drivers ect & everything was working perfect even my sound.. the next day when i switched the pc my audio device has a code 10 error?

How does that work? i dont have a virus as i did scans, i tried uninstalling and re-installing all different audio drivers even older versions, just doesnt seem to work...
Im getting sleepless nights with this nonsense .. damn digital signatures

My pc specs:
AMD 3000+
motherboard 7njl3/4
geforce 6200a
1 gig ram
120 gig hardrive.

PLEASE HELP ME.. it is so damn annoying..

thanks in advance.

A:Realtek ac'97 audio drive not working, error code 10

No sound?

Try the simple things first. Speakers on and working? Plug them into a MP3 player, test that they actually amplify. Speaker plug in the correct socket in the PC? ( I mean not the Mic socket?) Have you looked in 'Device Manager' for a yellow warning by the entry for your sound option? Assume you know all the above, it's most likely still to be the wrong drivers. Go into 'Device Manager' and uninstall any sound drivers. Then go to www.drivereasy.com and download their free program, scan your PC and you will get the right driver I would think. You might also find a few other drivers out of date too. And NO it doesn't cost you to use that program. Hope this helps.

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Hope someone can help me out with my audio problems...

I have an ASUS A54C laptop less than a month old.
-Windows 7, service pack 1.
64 bit.

About a week ago Asus live update automatically installed some updates (I didn't realise I could disable auto update, still getting used to this laptop)
when it restarted a few errors kept popping up and the webcam was not working. After googling I came across forum posts saying you have to manually download the drivers from the website. After doing that the webcam software showed a message "no audio device found" I thought ok, no problem I'll just re-install the audio driver (I had done this a few weeks previously because the built in mic was acting up).

The first half of installation completed, laptop restarted but then gave me the following error when trying to complete the second half:

Install Realtek HD Audio Driver Failure !!
[Error Code: 0x00000002]

Things I've already tried:
-I have tried several times to install the audio driver
-Tried installing different versions
- downloading directly from realtek
-System restore a couple times but it failed.
-Updated the BIOS (although I have no idea what this actually does)

I don't know what else to do.
Please help!

A:Solved: Realtek HD audio won't install [Error Code: 0x00000002]

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I can't install my audio driver after upgrading to Windows 7 Ultimate x64! I run a Lenovo Y550, my drivers can be found here. When it starts installing, an error pops up and says:Install Realtek HD Audio Driver Failure !![Error Code : -0001] Any help will be real apreciated.

A:Install Realtek HD Audio Driver Failure !! [Error Code : -0001]

try "run as admin"any error code like 0x000005g4?

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hello I hope I can get some fresh ideas Ivetried alot of different things and nothing seems to be working.
first off this is a new fresh install of windows 8 i had to download and install 8.1 via updates. This computer is fully updated.

It is an older computer but I only use it for my TV to store Movie/Videos
AMD Phenom 8450 @ 2.1ghz
2gb gskill ram
blueray drive
3tb seagate
2tb wd
kingston 120gb SSD

after a fresh install everything worked fine until i tried to connect to my local network the onboard NIC has an error (code 10) it is a Realtek PCIe GBE Family NIC. after finding this i uninstalled and went to Realteks website and got the newest windows 8 64bit drivers. ran the install and it updated the drivers... but the device still cannot start so i uninstalled again and picked the drivers manually and that didn't change the issue either.

So i checked the back of the computer and noticed that non of the activity lights were lighting up on the NIC so i pulled the ram and battery AND power cord and let it sit. (ive delt with a similar issue before where a NIC would stay asleep and not wake up) after a wait i turned it back on and noticed that i had an orange light glowing again on the NIC.

After setting up the bios i booted back into windows only to see that as SOON as the driver were automatically installed the lights in the back go out and of course..... the device cannot start error.....

At this point I cant think of anything else to do. I do have a wi... Read more

A:Realtek PCIe GBE Network Controller Cannot start code 10

Welcome to the forum jonilink!

Have you tried going into Device Manager and selecting update the driver, then let me pick and go through the list? There may even be a generic Microsoft one that gets it working.

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Hey! First things first, I'm running an Aspire V3-772g laptop. After the recent Windows 10 update, I was having issues getting past the lock screen (took AGES to get to the point where I could input my password) and it had been a while, so I reformatted ('reset my PC' deleting all files) - this actually didn't solve my problem, so I used Rufus with a Windows 10 iso from Microsoft to delete all partitions and REALLY start fresh. Ever since, the laptop is running like a dream--in all but one respect. It seems like no matter WHAT I do, I CANNOT get my HDMI audio / TV to appear as an option in Playback Devices (yes, disabled devices is ticked). Looking in Device Manager, the High Definition Audio Device has an exclamation mark is throwing a code 10 - device unable to start. I've tried uninstalling it, tried installing all drivers from Intel's V3-772g page including chipset, updated my graphics driver / Realtek / Intel HD audio drivers... and yet, nothing. Ran /sfc, ran /chkdsk, nothing. I read something that led me to believe .NET framework might be part of the issue--and I did actually have quite a bit of difficulty getting 3.5 installed / functional, but I finally did...... and still, nothing!! I'm seriously losing my mind. I'm having to run my surround sound through an auxiliary cable into the laptop, which is just sacrilege and a fraction of the quality. If there is ANYTHING, ANYONE can suggest beyond the above, please do!!

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Oh man... all I did was re-boot my computer and now this! As far as I am aware, I have updated nothing, downgraded nothing, windows auto update is turned off, my device was working before... had the drivers, because I was listening to music a couple of hours ago. what information can I give you lovely sweet technicians to help me out or narrow down the problem? **NOTE Re-booting again doesn't help, but maybe it's a one in 3 Chance?

A:No Audio Device/The drivers for this device are not installed. (Code 28)

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I have tried installing the latest realtek driver updating my motherboard chipset I have tried using PCI driver I have tried updating the driver I have tried uninstalling and reinstalling it..
please can someone good guy out there whom might understand the situation tell what the hell to do?

A:audio device code 10


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When I type dxdiag in run and look at the Sounds tab, my RealTek AC97 Audio is v5.10.0000.5750 and dated 2004. So I guess it's out of date right? Where can I download the latest one? (I have googled it but unsure what is the correct one to download).

A:RealTek AC97 Audio

try this...www.majorgeeks.com/Realtek_AC97_Drivers_d4400. This should give you the drivers you need.

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