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install microsoft update

Q: install microsoft update

I am unable to change from Windows Update to Microsoft Update such at all MS applications will be included when adding updates. After selecting the Get Updates for other MS products, I should have the option to click the checkbox and accept the change. Instead,
I get a web site instructing me to use the Start menus and select MS Updates, but that icon is missing.
I have seen a registry fix for this issue. I can't seem to find it.

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Recently Microsoft has been trying to update my software with a security update

{Security Update for Microsoft Office XP (KB921596)}

Unfortunately something is going wrong and I am told that Microsoft was unable to update the security update.

At the moment when I switch off my PC, the turn off button is showing the multicoloured shield next to it (meaning it will update before switching off)

I think it is trying to update the same security update as above.

The situation has been like this for maybe a fortnight now.

Please could you help me to sort the situation out.

Many thanks

Regards Richard Milner.

PS, My security software (Kaspersky Internet Security 2009) has been flashing up a message about Key logging? (what ever that is) whenever I click on & open up my media playing program InterVideo WinDVD 5?.. Could this have anything to do with the aforementioned Microsoft Security update ?

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Recently Microsoft has been trying to update my software with a security update

{Security Update for Microsoft Office XP (KB921596)}

Unfortunately something is going wrong and I am told that Microsoft was unable to update the security update.

At the moment when I switch off my PC, the turn off button is showing the multicoloured shield next to it (meaning it will update before switching off)

I think it is trying to update the same security update as above.

The situation has been like this for maybe a fortnight now.

Please could you help me to sort the situation out.

Many thanks

Regards Richard Milner.

PS, My security software (Kaspersky Internet Security 2009) has been flashing up a message about Key logging… (what ever that is) whenever I click on & open up my media playing program InterVideo WinDVD 5….. Could this have anything to do with the aforementioned Microsoft Security update ?

A:won't install update - Security Update for Microsoft Office XP (KB921596)

I have the same problem and still no answers???

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So it says "Install the ActiveX control required to view the website," but I don't get the bar saying to install it. None of the troubleshooting tips were relevant. I tried Dial-A-Fix but it had no effect. Anyone?

A:Solved: Microsoft Update: Can't install the ActiveX update required

try downloading and installing the latest installer


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I have a Microsoft update that will not install. It tries and tries again yet fails every time. My system is Windows XP Home edition and the update is entitled Security Update for Microsoft.NET Framework, Version 1.1 Service Pack 1(KB 928366)

Any assistance would be greatly appreciated.

A:Microsoft Update That Won't Install

Hi Jak Spade,Looks like you are not alone: Windows XP Newsgroups.For now, try the fixes offered in that thread until a member has a solid solution (note there are two pages).

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I am having an issue with Microsoft Update KB3013126 not installing. All other updates installed fine, just not this one. If anyone has any suggestions/thoughts, they are greatly apprecaited.


A:Microsoft Update will not install

Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

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I have automatic update checked because the latest version of Norton Requires it. The problem I am having is that Microsoft.net Framework 1.1 Service Pack 1 won't install.
Because the service pack won't install it keeps popping up to install.

I checked on microsoft's website and they said :

When you install Microsoft .NET Framework service packs on computers that have the .NET Framework 1.0 or the .NET Framework 1.1 installed, you receive one of the following error messages:
Microsoft .NET Framework 1.0 Service Pack 3 (KB867461) cannot be installed because you have one or more hot fixes installed. Remove them and try again
Microsoft .NET Framework 1.1 Service Pack 1 (KB867460) cannot be installed because you have one or more hot fixes installed. Remove them and try again
The installation is not completed.
Back to the top

This behavior occurs if you install security update MS05-004 before you try to install the .NET Framework service pack. Security update MS05-004 was released after the service pack but was applied to the computer before the related service pack. For more information about security update MS05-004, click the following article number to view the article in the Microsoft Knowledge Base:
887219 (http://support.microsoft.com/kb/887219/) MS05-004: ASP.NET path validation vulnerability could allow unauthorized access
Click to expand...

I checked on my add/remove list and the updates that they say to remove aren't showing on... Read more

A:Microsoft Update Won't Install

Sometimes my brain kicks in after I put something in words. I went back to my add and remove control panel and removed Framework 1.1 and installed Framework 2.0. Now that blessed install update for Framework 1.1 Service pack 1 has ceased.

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Running Win 8.1 on a Lenovo U530 (factory specs).
I can't update the microsoft.net framework to 4.5.2 or 4.6.1.
I've tried a clean boot, the microsoft.net framework repair tool and windows update repair tool. The update repair tool fixed 3 issues and after doing so showed that there was no framework update for my pc. As soon as i began to manually download it however,
i then got a popup saying there were updates (surprise surprise, it was .net framework finally coming to its senses). And of course it didn't mean squat, the update still fails. 
On further attempts of various methods I did notice that the .net framework version 4.5.2 fails to install, while the 4.6.1 will "rollback" its installation, although this doesn't seem to have any effects ill or otherwise. 

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Several updates failed to install. Every time I shutdown I get the message to "update and close or update and shutdown." I choose one or the other every time but to no avail. One was a cumulativeupdate, another was a definition update, and lastly a malicious software removal tool update. Any help to fix this would be appreciated.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 10 Pro, 64 bit
Processor: Intel(R) Core(TM) i5-5200U CPU @ 2.20GHz, Intel64 Family 6 Model 61 Stepping 4
Processor Count: 4
RAM: 8114 Mb
Graphics Card: Intel(R) HD Graphics 5500, 1024 Mb
Hard Drives: C: 908 GB (791 GB Free); D: 21 GB (2 GB Free);
Motherboard: HP, 8092
Antivirus: Windows Defender, Disabled

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In my automatic update using Vista, I am asked repeatedly to install a previously updated version for "Microsoft XML Core Services 4.0. When checking update history they same update shows up about 10 times with the same update number KB936181. What should I do?

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About three weeks ago I was reviewing the Optional Windows Updates and for some reason I checked:

nVidia - Display - NVIDIA GeForce 9200M GS 83.6 MB

and clicked OK. This optional update has been on the optional list for several months and I purposely haven't installed it because everything has been running just fine. A few days after pulling that lever I did some research on the update and saw nothing but grief in my future.

At some point, I tried System Restore but apparenty it didn't go back far enough. Now everytime I log on, I get the message below:
Device Software Installation
Windows will now finish installing software from the manufacturers of this device:

NVIDIA GeForce 9200M GS

Finish installing software (recommended)
This additional software may be necessary for you device to function properly.Ask me again later
Windows will ask again the next time you plug in your device or log on.________________________________________________________________

I continue to choose 'Ask me again later' but it's getting old.

Is there any way to cancel this software install?Is it possible to locate the file to be installed and delete it?Thank you for reading my post.

System Info:
Computer Manufacturer: Hewlett-Packard
Computer Model: dv6t-1100
Product Name: Pavilion dv6
Product #: KQ574AV
OS Name: Microsoft? Windows Vista? Home Premium 32bit
OS Version: 6.0.6002
System Type: X86-based PC
Total Phy... Read more

A:Need To Stop Microsoft Update Install

Try going directly to nvidia and downloading the latest driver for your model GPU.

Then turn automatic updates off.

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Please Help!

Please refer to this post at step 7:
7. Get a "Microsoft Update" for other Microsoft Products
Windows Update Settings - Change

I am having trouble installing the microsoft update extension for windows update, listed in step 7 in the link above.

Here is an image of my settings in windows updates.
Note: There is no setting for Microsoft Update.

Attachment 258844

When I click on the "Find out more" link to get updates for other microsoft products and change the setting from - "You receive updates: For Microsoft Windows only" to "You receive updates: For Windows and other products from Microsoft Update", The website does not give me the option to install the extension. Rather I am directed via the website to go to Windows Update from the start menu on my computer.

See screen shots below:

1. I want to acivate the Microsoft Update Extension. So I click on the Link "Find Out More"

Attachment 258845

I am taken to this website:


Which then redirects me to this website http://update.microsoft.com/microsoftupdate/v6/vistadefault.aspx?ln=en-us

2. This is what the website shows me:
Attachment 258846

I am not given the option to install the Microsoft Update Extension. as listed in step 7 from this link - http://www.sevenforums.com/tutorials/2797-windows-update-settings-change.html .

Please Help me to install the Microsoft Update ... Read more

A:Cannot Install Microsoft Update Extension.

Do you actually have any MS products other than Windows installed?
Office and MSE would be the obvious ones.

Unless you do, the option for Microsoft Updates can't be activated.

Forget that - I got it wrong.

more later.

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It tells me updates are available. I try to download Microsoft .NET Framework 1.1 Service Pack 1 and it gives me error 652. What's up with this and how can I fix it? Thanks in advance!

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I'm having the identical problem as the original poster - same update number. It has tried to install at least two dozen times over the past couple of months - essentially every session. Here's a current HJT log:


Logfile of HijackThis v1.98.2
Scan saved at 10:09:44 AM, on 2008/08/06
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)

Running processes:
C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
C:\Program Files\ESET\ESET Smart Security\ekrn.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
C:\Acer\Empowering Technology\ePresentation\ePresentation.exe
C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
C:\Program Files\ESET\ESET Smart Security\egui.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.... Read more

A:Microsoft asked again to install update

Oops - I just realized this thread is in the Vista forum. Apologies - I found the thread by searching like a good little member, but didn't realize the original was posted in what I assume is the wrong forum. Can someone move this thread to XP?



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I dont usually receive problems from microsoft updates, but this one is getting on my nerves a bit. See, I am at a college in california, and there is this program called "Cisco Clean Access" which is like a toll booth to use the internet here. You have a student ID and a password.

for some reason, the campus administrators changed Cisco Clean Access so that it requires everyone to update their computers, mainly PC people. I just got my desktop up and running after installing 2 new GPU's and a PSU, and am now updating it. I have the updates, but one of them is giving me some lip! here....

"Updates were unable to be successfully installed.

The following updates were not installed:
Security Update for Internet Explorer 7 for Windows XP (KB929969)"

I have it downloaded, and click to install it, but it just wont budge. I tried express install, but to no avail. I tried custom install, again, to no avail. If anyone is familiar with this issue or wants to give me advice, I would greatly appreciate that.


A:Microsoft Critical Update won't install

I solved it, LoL. the solution is much easier than I thought.

I opened the box that gave me the error report, and clicked on the link it provided in the box below, which led me to a microsoft/tech/bulletin or something, and chose the link under the "affected systems." I guess the problem was with the updater itself. sorry to waste space!

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I try to install "Security Update for Microsoft .NET Framework 4 on Windows XP, Windows Server 2003, Windows Vista, Windows 7, Windows Server 2008 x86 (KB2446708)" using windows Automatic update service, in many times, but i can't. Always show "66A error". Windows update center only show error for this "Microsoft .NET Framework 4 " update. (Other updates successfully install.) Then i manually downloaded its .exe installer and try to install it. Then i receive this error. How do i install this security update?

Windows Update center error.

Manual installation error.

A:Why can i install Security Update for Microsoft .NET Framework 4?

Try this:

Error code 66a .net framework 4 - Microsoft Answers

A. Click on Start and click on Control panel.
B. Go to Program and Features.
C. Scroll down to Microsoft.Net Framework 4 Client Profile, right click it.
D. It will give you a choice of Uninstall/Change, click it.
E. Then, it will give a choice to Repair it, pick Repair it. It will take about 4-10 minutes to repair (with my PC) your experience may vary.
F. When completed, go to your update center, and update it again.

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I have been going crazy trying to get the automatic microsoft updare files to install. I am running WINXP.

Microsoft updates runs fine. It will find the needed files and download them but the installation of the files fails.

I have uninstalled and or turned off my antispyware and firewall. I have turned on everything I can think of in the Admin. Services area. I have the latest ms virtual machine as well as java. Nonthing seems to work.

I did run acrss a article regarding something called a "SensLogic or token?" The article was not clear and the formatting was lost so I did not make any changes to my system.



A:microsoft automatic update files won't install

Do you have Service Pack 1 or 2 installed? Do you have trouble with all updates?

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Hi, I have just done a fresh install of windows xp, I got an automatic update first of all.

I have installed avg free and office 2003, and the drivers for my computer, however xp update just doesn't load, I have installed the required things for it, but no luck. I just press on express, and the green bar will just move for ages.

Same happens with custom.

Any ideas?

A:Solved: Fresh Install Can't use microsoft update

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Windows Update  KB 2901983 failed to install. error code 643.  Consequently I am unable to install Adobe, Photoshop Elements 13. The problem is occurring on  Dell, Latitude notebook model E6400, Intel Core 2 Duo CPU, Windows 7 Ultimate, 32-bit.  How can I determine what's preventing the update from installing and correct the problem? 

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Some Updates were not installed

The following updates were not installed

Installation Failure: Windows failed to install the following update with error 0x80070643: Microsoft .NET Framework 2.0 Service Pack 2 Update for Windows Server 2003 and Windows XP x86 (KB976569).

Installation Failure: Windows failed to install the following update with error 0x80070643: Microsoft .NET Framework 3.0 Service Pack 2 Update for Windows Server 2003 and Windows XP x86 (KB976570).

Installation Failure: Windows failed to install the following update with error 0x80070643: Microsoft .NET Framework 3.5 SP1 Update for Windows Server 2003 and Windows XP x86 (KB982168).

Installation Failure: Windows failed to install the following update with error 0x80070643: Microsoft .NET Framework 3.5 SP1 and .NET Framework 2.0 SP2 Security Update for Windows 2000, Windows Server 2003, and Windows XP x86 (KB979909).

Installation Failure: Windows failed to install the following update with error 0x80070643: Microsoft .NET Framework 3.5 SP1 and .NET Framework 2.0 SP2 Update for Windows Server 2003 and Windows XP x86 (KB982524).

Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft .NET Framework 2.0 SP2 and 3.5 SP1 on Windows Server 2003 and Windows XP x86 (KB2418241).

Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft .NET Framework 3... Read more

A:[SOLVED] Microsoft Update Fails to Install

I note these are all Net Framework Updates, did you ever install the originals which you can do from "Optional Software" at the Windows Update site?

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Running Windows XP service pack 3
Went to Microsoft Update. Critical Update showing " Security update for Microsoft.Net framework 2.0 SP2 on Windows Serve 2003 and Windows XP x86 (KB2656369)
Downloaded and installed. I restarted the Computer. Add and remove programs showed KB2656369 installed. Next time going to Microsoft Updates KB2656369 shows ready to install. Installed again. Is always showing as ready for install on Microsoft Updates. Went to Microsoft support and downloaded full install of KB2656369 to my desktop. Installed from there. Program indicated installed okay. Still Microsoft Updates show that I need to install this update. Install not being recognized by Microsoft Updates.
Any suggestions and help on the problem please.

A:KB2656369 installed but still showing to install on Microsoft Update

i will assume you rebooted the computer since the update ,and only thing i have to add to that is ,its installed ,so don't worry about it showing in updates ,it will likely eventually go away ,in my opinion

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I have two Office 2007 updates already downloaded in Windows XP that constantly fail to install. The updates are both "Security Update for the 2007 Microsoft Office System" KB969613 and KB973704.

I have followed steps to delete downloaded update files as follows:
1) Stop Automatic Updates service (services.msc)
2) Browse to %windir%\SoftwareDistribution\Download and delete all files (incl. hidden)

Unfortunately, even after I do that, these updates appear to still be downloaded and waiting to be installed. Even if I tell Update "Don't show me these updates again" and then restore those updates, they are STILL already downloaded. The error I get is simply "The following updates were not installed."

What directory are Office updates downloaded to? I'm tired of the yellow shield constantly telling me that updates are ready!

Thanks in advance.

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Notified that 3 automatic updates were available to be installed. Two of the three were installed just fine but (KB943552) which is a Junk EMail Filter update will not install. Checked via Google and this is a common problem but with an incredibly complex fix of the registry. I do have Outlook as part of the Office Suite but do not use it. I can live without the update but I am constantly reminded that updates are ready, etc. Any way to at least make the icon not appear other than to opt for no automatic updates? I would like to install it correctly. Yes I did use a registry cleaner but cannot restore at this point since I have no idea when in the past 2 weeks it was done.

A:Microsoft Office Outlook 2003 Update will not install

OPen Internet Explorer > Tools > Windows Update > Custom > uncheckmark KB943552 > then place a checkmark...(i can't quite remember what it said, but there will be something after the "description" about not showing up or hiding it)

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Whenever I try to update I get an error code "80070005" If trying to install Microsoft Security Essentials I the get error code "0x80070006".
Can anyone tell me what these codes are and how to correct my problems. Thanks for the help.

A:Unable to update/Install Microsoft Security Essentials

Download Security Check from HERE, and save it to your Desktop. * Double-click SecurityCheck.exe * Follow the onscreen instructions inside of the black box. * A Notepad document should open automatically called checkup.txt; please post the contents of that document.=============================================================================Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply.====================================================================================Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeClick Go and post the result.=============================================================================Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop. * Double-click mbam-setup.exe and follow the prompts to install the program. * At the end, be sure a checkmark is placed next to Update Malwar... Read more

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Windows 10. Internet Explorer 11. Have tried to download and install Microsoft's latest Spring update for over a week now, and getting Error code  0xc1900101.  The update downloads but will not install. I asked in the Microsoft support community for help, but a little confused by their replies.  Although I have been using PCs for years, not a techie. Now, on shutdown, receiving a message about Task Host window unable to shut down.I used the Microsoft media tool (which was suggested), however this just kept updating and went nowhere.Can anyone help, or do I take the Notebook to a specialist repair shop?Thank you for any help.   

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I was running a number of automatic updates, most of them installed, "Security Update for Microsoft .NET Framework 1.1 SP1 on Windows XP, Windows Vista, and Windows Server 2008 x86 (KB2698023)" did not. I just keep receiving "Error Code: 0x643".So far I've tried a number of fixes to no avail.I cannot really remember the exact links, But I tried two different Microsoft FixIts intended for similar problems:MicrosoftFixit.wu.LB.23276429008175881.2.1.RunMicrosoftFixit.ProgramInstallUninstall.MATSKB.RunI've also tried Miscrosoft's NetFxRepairTool.And finally I tried installing the newest version of Windows Installer and getting the file manually, but when I go to install "NDP1.1sp1-KB2698023-X86" it just keeps telling me "The feature you are trying to use is on a network service that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package 'netfx.msi' in the box below." and it shows me this box where I can browse for a location. I have no idea what the location would be, or even if what it wants is actually on this computer.On a side note. I've been having this message pop up in my browser allot lately: "Security Warning. Although this page is encrypted, the information you have entered is to be sent over an unencrypted connection and could easily be read by a third party. Are you sure you want to continue sending this information?" Mostly, if not only... Read more

A:Cannot install Security Update for Microsoft .NET Framework 1.1 SP1 on Windows XP (KB2698023)

Download the KB2698023 to desktop and try to install from there -Next run the automated troubleshooter in this KB article from start to finish, reboot & see if the update will install:? How to fix MSI software update registration corruption issueshttp://support.microsoft.com/kb/971187If no joy, see...? You receive ?0x80070643? or ?0x643? error codes when you try to install .NET Framework updates through Windows Update or Microsoft Updateshttp://support.microsoft.com/kb/976982Now try the first link again -If these are the ones you have used, please post back and we can look for other ways to install -

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You may want to check, but on my Vista I don't see any new add-on and I don't even have C:\Program Files\Microsoft\Search Enhancement Pack folder. http://arstechnica.com/microsoft/news/2010...lbar-update.ars As part of its regular Patch Tuesday, Microsoft released an update for its various toolbars, and this update came with more than just documented fixes. The update also installs an add-on for Internet Explorer and an extension for Mozilla Firefox, both without the user's permission. As you can see in the Windows Update screenshot above, Microsoft does not indicate that the update will install anything for either browser. It's also not really clear what the installed extension actually does.

A:Microsoft hides mystery Firefox extension in toolbar update As part of its regular Patch Tuesday, Microsoft released an update...

Thanks Broni for the information. As for Firefox can't I just delete the extension. Let us all see which company gits back to B/C with some sort of answer.

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Get Code 800B0100 Windows update encountered an unknown error
Found https://answers.microsoft.com/en-us/windows/forum/windows_7-update/failed-to-install-security-update-for-net/e2db6092-c870-e011-8dfc-68b599b31bf5?auth=1
Method 1:
You may also try to download the standalone package from the below link and check if the issue persists.

Only got the update is not for this computer. 

Looked at
Method 2:
You may also try to download the updates in clean boot state and check if that helps in resolving the issue.
Putting your system in clean boot state helps in identifying if any third party applications or startup items are causing the issue. If yes, you may have to contact the program manufacturer for any updates or uninstall and re-install the program.
Refer the following Microsoft KB article for more information on how to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7:
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

After troubleshooting, make sure to put the computer to start as usual as mentioned in Step 7 in the above KB article
But none of the non-Microsoft could be disabled ex Symantec, Adobe Reader and flash. 
Tried Malwarebytes and it did not find anything. 

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Windows XP SP3 [32-bit] Internet Explorer v8

Microsoft/Windows Update works when you let it "automatically" install updates - i.e. Click on "Turn Off".

It fails when I try to do it manually.

NOTE: It is only the install that fails - "A problem on your computer is preventing updates from being downloaded or installed". I have no problem selecting and downloading updates.

I have tried a number of ideas posted here and elsewhere. But, so far, nothing has resolved the issue. This is not a result of a repair, serivice pack update, etc. I tried Dial-a-fix also, but it did not work either.

A:Microsoft/Windows Update Install: Fails Manually - Works Automatically


Run ALL these. If that doesn't fix it, hit the tool button and reinstall BITS.

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Microsoft Windows Mobile Remote Adapter -from windows update Install  failed - Where can I find this so I can retry to re-install - mobile device does not connect  WINDOWS VISTA- verizon treo running windows mobile 6 professional CE OS 5.2.1620 (BUILD 18125.0.4.2) Here is the error message: Microsoft Corporation - Networking - Microsoft Windows Mobile Remote Adapter Installation date: ‎10/‎4/‎2009 12:02 PM Installation status: Failed Error details: Code 800F020B Update type: Recommended Microsoft Corporation Networking software update released in May, 2007 More information: http://winqual.microsoft.com/support/?driverid=20060042 Help and Support: http://support.microsoft.com/select/?target=hub I could not find anything to help me with this.. I did download & install the new Windows mobile device center v 6.1.6965  but the device will still not connect.. i'm thinking the failure of the Microsoft Windows Mobile Remote Adapter is the problem (i think)  so I want to re-install the update.. but don't know where to get it. Windows update in VISTA does not let you go out and pick an update from a list Any and all help appreciated

A:Microsoft Windows Mobile Remote Adapter -from windows update Install failed - Where can I find this so I can retry to re-install - mobile device does not connect

Your best option may be to open device manager (with device connected) and uninstall any related device, making sure the 'Delete driver software for this device' is checked.Once you have done this, unplug your device, uninstall WMDC 6.1 and reboot your machine. Then follow the instruction on my first reply, this should sort it for you.If anyone is helpfull, please click the 'Vote as helpfull' icon.
If anyone has answered, please click 'Suggest as answer' at the bottom of the post involved :)


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I have a new laptop with Windows XP SP2 on it, IE6 (though I use Firefox, not IE), and MS Office 2003 Student Edition. The latest update that popped up as "high priority" from Windows Update is this GDI+ Detection Tool (KB873374).

It sounds like you have to install it then run it and then visit MS Office website to check for updates...? Is this worth doing? Can it cause more problems than it will help? (I thought I've read about issues when updating MS Office with security patches...? And that you have to download yet something else to even check for Office security updates...?)

Or do Office security updates come through Windows Update, and I don't need to worry about this? (But if that's the case, then why even have this GDI+ thing available?)

I'm always worried about ending up with a bunch of conflicts with other programs like AVG, ZA, AutoGK, DVDShrink, etc. And I'm always hesitant to install something that has to run on my system.

I've got AVG and ZA, keep both up to date, and I have Automatic Updates turned on just to let me know when there's a critical update (so I don't have to visit the Windows Update site to get updates).

I was thinking I would only do the updates to Office that come through Automatic Updates and not worry about any others...

Also, what's the difference between Microsoft Update and Windows Update? Is it better to have Microsoft Update, or does that have its own set of problems associated with it? (A... Read more

A:Questions About Microsoft Gdi+ Detection Tool & Microsoft Update Vs. Windows Update

Well to start off the difference between windows update and microsoft update is as follows. Windows update is what originally comes with the computer and only updates the windows platform. If you choose to upgrade to the microsoft update it will check all of your microsoft programs for updates.
As far as going to the office website for updates... unless you want to install non-critical updates to your office suite then you shouldn't have to at all. Finally - that GDI+ detection tool is the little program microsoft uses to scan your computer for any of their products - that is if you use microsoft update and not the original windows update.
So if you like your computer to maintain critical updates by itself for the microsoft programs than yes use microsoft update and yes install the GDI+ decection tools.

Hope this helps you out!

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Greetings fellow Windows enthusiasts,

I was asked to update our Windows 2008 R2 server from IE 10 to IE11, and it will not install properly.  I have looked up several solutions to this issue, so far nothing has worked.

I disabled McAfee HBSS in safe mode, restarted the PC and tried to run Windows Update managed by a WSUS server.  The update gets approved and pushed out to the 2008 R2 server.  It downloads IE11, tries to install, then fails/errors-out at the last
second.   I have tried this a few times, rebooted and either get error code 9C47 or 9C49.  

Some of the fixes I have tried:

I turned of internet connectivity and the anti-virus, that did not workI tried the Windows Update repair tool, that did not work  I tried the Windows System Readiness tool, that did not work   I tried to scan the system files for errors with sfc /scannow
and that did not work  I tried installing the other updates first, restarting and it still fails I removed the server from WSUS and re-added it and it will not update   I tried the stand-alone IE11 installer, and it fails at the very last step and then gives me an error with a link to troubleshoot IE installations   I have uninstalled IE10, and now am totally stuck with the absolutely horrible experience of IE9 SURT returns no errorsSFC returns no errors
Technical information:

I have checked the Windows Update log file, the last errors that I found ... Read more

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The above patch fails to install with "Error Code: 0x80070643 "
I dont have Office 2007, I have office 2010.
I did a "Find solutions" option for this and got one option


Office 2003 Update fails to install with error 0x80070643
Followed the directions and my OSE service is not disabled.   In manual mode.


A:Failed install on "Security Update for Microsoft Office PowerPoint 2007 (KB2596764)"

The issue can occur if third party programs affect Microsoft Update service. I suggest temporarily turnning off UAC and manually install Office update to test the
issue. Sabrina
TechNet Community Support

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I have an update which refuses to install:

Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2742599)
Download size: 8.0 MB
You may need to restart your computer for this update to take effect.
Update type: Important
A security issue has been identified that could allow an unauthenticated remote attacker to compromise your system and gain control over it. You can help protect your system by installing this update from Microsoft. After you install this update, you may have to restart your system.
More information:
MS13-004: Description of the security update for the .NET Framework 3.5.1 on Windows 7 Service Pack 1 and Windows Server 2008 R2 Service Pack 1: January 8, 2013

The installation keeps failing due to uknown error with a code: 800B0100

1. System Update Readiness Tool - every run it succesfully installs one update, but nothing changes, Security Update for Microsoft .NET Framework stays uninstalled.

2. SFC Scan - Windows Resource Protection did not find any integrity violations

3. Error Code - 800B0100

4. Logs - I couldn't attach the whole CBS file, because
"500 - Internal server error. There is a problem with the resource you are looking for, and it cannot be displayed."
However I uploaded CBS file on sendspace: Download CBS.zip from Sendspace.com - send big files the easy way
If the CheckSUR.log file is the only one needed, you can find it attached below

5. Additional ... Read more

A:Cannot install "Security Update for Microsoft .NET Framework 3.5.1"

I downloaded and installed this update manually and it helped... So solved I guess.

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On my desktop (windows xp) I have Microsoft Works Suite 2005. Recently Windows update gave me an update for Microsoft Works Suite 2003. My computer accepted it ok........but, my laptop (windows vista) rejected the update? Is there an update for the 2005 version or do they just bunch them together?

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I am using Windows XP pro licensed and not able to open any microsoft website.......

if i check nslookup the ip which it shows for microsoft is actually not a microsoft ip

i am able to open all other majority websites very easily.

can some one help me on this its realy urgent


A:Virus/spyware not letting me open microsoft /microsoft update website

Download DDS and save it to your desktop from here or here.
Disable any script blocker, and then double click dds.scr to run the tool. When done, DDS will open two (2) logs
1. DDS.txt
2. Attach.txt
Save both reports to your desktop.
Download GMER Rootkit Scanner from here or here. Extract the contents of the zipped file to your desktop.
Double click GMER.exe. If asked to allow gmer.sys driver to load, please agree to do so.
If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO.
In the right panel, you will see several boxes that have been checked. Uncheck the following ...Sections
Drives/Partition other than Systemdrive (typically C:\)
Show All (don't miss this one)

Then click the Scan button & wait for it to finish.
Once the scan completes, click on the [Save..] button, and in the File name area, type in "ark.txt".
Save it where you can easily find it, such as your desktop

Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries without proper guidance from an expert user.

...when finished, please post those logs back here. Thanks!

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Hey guys. We have an issue on our hands here with a computer. It has similar symptoms to another infected computer, but the fix that I used on that computer did not fix the issues on this computer. Here are the issues reported:

1) The microsoft update website does not work. It instantly goes to "page not found." Every other website works just fine.
2) Random url redirects to advertisement websites.
3) The avast antivirus cannot update, loses connection with server (likely an infection is blocking this update)

The following fixes have been attempted:

1) Numerous runs of malware bytes.
2) Numerous scans with avast and spybot search and destroy.
3) Logging into the recovery console and typing fixmbr.

Tell me what you see in the logs, and as always, thank you so much for your time and help. Posted here is the DDS log, the other logs are attached:

DDS (Ver_10-11-10.01) - NTFSx86
Run by DONALD KNIGHT at 16:52:35.48 on Wed 11/17/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.633 [GMT -6:00]

AV: avast! Antivirus *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}
FW: Norton Internet Worm Protection *disabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svcho... Read more

A:Microsoft Update hijacked, antivirus update disabled, fixmbr does not remove problem


Please do the following:

Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Click on Yes, to continue scanning for malware.
When finished, it sha... Read more

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I just discovered this problem when Myrti and I were working on some other problems on my computer. I noted that I'd gotten an 'update failed' several times lately. It said 'Some updates could not be installed. The following updates were not installed. MS.NetFramework 1.1 Service Pack 1 Security Update for windows 2000, XP, Vista, 2008, Windows7 and Windows Server 2008R2 (KB953297).' The error code was 0X64C.

I checked back in my logs and found that my computer has been attempting this update since October 2009!

When I tried manually at the Microsoft site, it said I needed to upload ActiveXControl, which I did. It still couldn't successfully update that security.

I have the log. Would you like for me to attach? I just did it a few days ago.

Sue Ellen

A:Microsoft Wndows Update has been attempting a security update since last fall~Unsuccessfully!

http://www.microsoft.com/downloads/details...;displaylang=enDownload, manually install.http://social.answers.microsoft.com/Forums...3e-00bb56e82798, follow the suggestions given by PA Bear, ignore comments by others.Louis

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Microsoft Announces New Monthly Cumulative Update for Windows 10 Creators Update

Microsoft rolls out new cumulative updates every month on Patch Tuesday, including here not only security fixes targeting vulnerabilities in Windows 10 and installed Microsoft software, but also OS improvements and other tweaks refining the overall experience.

Today, the company announced that it would publish a second cumulative update for businesses running Windows 10 Creators Update, this time including non-security fixes.

Microsoft says that although it wants to release one such cumulative update every month (in addition to the security release on Patch Tuesday), there might be cases when more than a single extra cumulative update is shipped, depending on the bugs that it needs to fix.

These updates will be listed as ?Updates? in WSUS and Configuration Manager, with certain exceptions when critical issues affecting organizations are targeted, so the updates will be flagged as ?Critical Updates.?

Customers who use Windows Update for Business won?t have these updates installed automatically if options to defer quality updates are in place.

You can simply ignore these updates
The software giant explains that Windows 10 users getting these updates will be allowed to deploy them just like the updates that are shipped on Patch Tuesday, but at the same time, be provided with options to deploy each of them only to a subset of devices.

?This enables the organization to ensure that... Read more

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Error(s) found:
"Code 80070663 windows updater encountered an known error" when I
tried to update microsoft .net framework 3.5 family update (kb959209) x86 for windows vista 32 bit.

What should I do? I have tried to install this update many times but still getting same error. Thanks in advance for help.


A:error code 80070663 when I tried to update microsoft .net framework 3.5 family update


You didn't say, so I'll ask, have you done the net3.5 Service Pack 1 update?

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Hello,I have a Windows XP SP3 box that became infected with multiple trojans, bots, and other spyware. I have used various programs (Spybot, Malwarebytes, Superantispyware, etc) to remove them. At this point there are no visible signs of any virus other than the inability to reach windows update. GMER log below. GMER LOG:GMER - http://www.gmer.netRootkit scan 2010-06-07 02:43:46Windows 5.1.2600 Service Pack 3Running: gmer.exe; Driver: C:\DOCUME~1\STEPHA~1\LOCALS~1\Temp\kgldypob.sys---- System - GMER 1.0.15 ----SSDT \SystemRoot\system32\drivers\sbaphd.sys (Sunbelt ActiveProtection hook driver/Sunbelt Software) ZwCreateKey [0xBA5F24D0]SSDT \SystemRoot\system32\drivers\sbaphd.sys (Sunbelt ActiveProtection hook driver/Sunbelt Software) ZwSetValueKey [0xBA5F2520]SSDT \??\C:\Program Files\SUPERAntiSpyware\SASKUTIL.SYS (SASKUTIL.SYS/SUPERAdBlocker.com and SUPERAntiSpyware.com) ZwTerminateProcess [0xB0E67620]---- Kernel code sections - GMER 1.0.15 ----.rsrc C:\WINDOWS\system32\DRIVERS\tcpip.sys entry point in ".rsrc" section [0xB0FBCA94]---- User code sections - GMER 1.0.15 ----.text C:\WINDOWS\Explorer.EXE[576] ntdll.dll!NtProtectVirtualMemory ... Read more

A:Unable to reach microsoft update or most malware definition update sites.

Hi stu_miller,Welcome to this forum.Looks the malware is preventing you to post the full DDS log but the logs are enough to see the infection.Please tell me if you still have the issue, if yes perform the following:Please download MBR.EXE by GMER. Save the file in your Windows directory (C:\Windows).Download http://download.bleepingcomputer.com/farbar/TDLfix.exe and save it to your desktop.Double-click to run TDLfix.exe, type the following in the command window and press Enter:mbrA log file opens up. please post the content to your reply.

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I don't know how many time I have downloaded this update , but after it downloads and installs it tells me that an update is avilable and it's always the same one. I've even restarted the computer after it downloads and updates but after computer restarts it ask to update it again.

Just wondering if anyone else has this issue?
Or how I can fix it without shutting the reminder for it off.

Security Update for Microsoft Office PowerPoint Viewer 2003 (KB956500)

Download size: 2.7 MB

Update type: Important

A security vulnerability exists in Microsoft PowerPoint Viewer 2003 that could allow arbitrary code to run when a maliciously modified document is opened. This update resolves that vulnerability.

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excuse me for my mistakes bu I am not a native English speaker.

I run a Windows 7 Pro sp1 x64 and I use NTBackup.exe to perform my weekly full backup (I know that NTBackup is not meant to be run on Windows 7, but it perfectly fits my needs and it perfectly run until last windows update).

Since last windows update of 10/02/2015, NTbackup fails and in the NTBackup log I find this message: "Error returned while creating the volume shadow copy:Catastrophic failure".
Looking into Windows Event Log/Applications I find 3x error messages related to in VSS, where the only really significant one is "Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance.  hr = 0x80004002. 42554543584D4C43333533320000000042554543584D4C433334393400000000".

I spent the last three hours reading about potential NTBackup issues and I think I can exclude those related to VSS itself because:
- the "Volume Shadow Copy" and the "Microsoft Software Shadow Copy Provider" services perfecly start, stop and restart
- I can browse previous versions of files being saved (e.g. because of system restore points)
- the "vssadmin list writers" reports all writers being stable and with no errors
I therefore wanted to try and uninstall the KB3032622 but was unable to, since it is not listed in those than can be uninstalled.
Here my questions:
1- Is anybody experiencing my issue?
2- Has anybody been able to solve it? ... Read more

A:Update for Microsoft Visual C++ 2012 Update 4 Redistributable Package (KB3032622) breaking NTBackup

the only other thoughts I have;
- it could be broken, because it was never intended to function, and it has only worked ok until now as a happy accident
- it's extremely unlikely that MSFT would have ever tested for the use of WinXp NTBackup on Win7, so unlikely to get formal support for the scenario
- there may be others with related experience, you may find in the dedicated storage/backup forums like

https://social.technet.microsoft.com/Forums/en-US/home?forum=winserverfiles or

https://social.technet.microsoft.com/Forums/en-US/home?forum=windowsbackup or perhaps on other discussion forums (non-MSFT forums) ?Don
(Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.

This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

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This update always hangs as 62%  I tried 4+ times.  I've waited multiple hours.  It never finishes.  I have to force a power off.  Is this a known issue?  Is there a way to always skip this one update?  Details of the
update follow:
Security Update for Microsoft OneNote 2010 (KB3114885) 32-Bit Edition

Download size: 8.2 MB

You may need to restart your computer for this update to take effect.

Update type: Important

A security vulnerability exists in Microsoft OneNote 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability.

More information: 

Help and Support: 

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Microsoft Security Essentials updates arrive once or twice a day. This is good. What is not good is a that a record of these updates fills up the History List of Windows Update making it inconvenient when trying to check on other Windows Updates. Is there a way of looking at the Windows Update History without displaying all these Security Essentials updates?

A:Microsoft Security Essentials update records fill up Windows Update History list.

No response here, so this post transferred to the Miscellaneous Forum where it was answered.

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