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Need additional (451-BBVQ) Dell Portable Power Companion (12000mAh) PW7015MC USB-C Power Out Cable

Q: Need additional (451-BBVQ) Dell Portable Power Companion (12000mAh) PW7015MC USB-C Power Out Cable

Goodafternoon, I need additional (451-BBVQ) Dell Portable Power Companion (12000mAh) PW7015MC USB-C Power Out Cable but unable to find it on the parts page.

Where is it on Dell's site? Just the Power Out cable, already have the battery packs.

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RELEVANCY SCORE 200
Preferred Solution: Need additional (451-BBVQ) Dell Portable Power Companion (12000mAh) PW7015MC USB-C Power Out Cable

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RELEVANCY SCORE 140.8

Hi this is going to sound strange but does the XPS13 actually charge via its USB-C port on the side. We just brought an XPS13 online via dell and it came with a power adapter that charges via a 4.5mm round input connection. We also ordered the power companion PW7015MC as recommended as an accessory. the power companion charged up to full by using the power adaptor that came with the XPS13 (yes all five little lights were on saying it was fully charged and we pressed the button on the companion that also put a small blue light on the end of the USB-C end but it will not charge up the XPS13 via USB-C. To experiment we used the power companion and the 7.4mm adaptor cable that was also in the box and charged up a latitude laptop we own. It was recognised instantly and it powered up from 60% to 80% in a short period of time. I am assuming that if we try and track down an adaptor that has a barrel USB-C end and a 4.5mm round plug end then this would work on the XPS3. But what I would like to clarify first is the XPS3 is supposed to be able to be charged via the USB-C port? Its tech specifications we read online when we ordered it said it was!

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RELEVANCY SCORE 122

Dear Dell Customer Support,
I recently purchased a XPS 13, which, despite some challenges with the touchpad, works just fine. In order to boost the battery capabilities and independence from power sources I purchased a power companion. The first charges however, despite being for 8 hours (1st), and 14 hours (2nd) indicate (via LED lights) that the companion is only charged for 60% (3 LED lights). This is rather frustrating, because it defeats the purpose of a power companion, wouldn't you agree?
Could you please advice on how to proceed to achieve the full charge on this device?
Your assistance is highly appreciated.

Yours faithfully
Prof Phil

A:Power Companion 12000mAh Charging Problems

That is odd, what does the battery status light indicate about the Power Companion? You should be using a Dell AC adapter when charging the power companion.
Diagnostic Indicators

When the Dell Portable Power Companion is over heated the 1st and the 2nd LED will flash interchangeably in amber and white color respectively.
When a wrong adapter is connected first LED will glow in solid amber, until wrong adapter is disconnected or correct adapter is used.

Checking Battery Health
Battery health can be identified by pressing and holding the power button on the Dell Portable Power Companion for five seconds.
Have you noticed the first and second LEDS flashing white or amber? Have you noticed the first LED glowing solid amber? After charging the Power Companion press and hold the power button for five seconds, how many LEDs light up?
Have you noticed any problems with the notebook itself when charging directly from the system AC adapter? No use diagnosing the Power Companion if there is a problem with the AC adapter / notebook.
 
TB

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RELEVANCY SCORE 114.4

Or does it stay on until it is drained?
I could not find any information about this in the manual.

Cheers.

A:Does the PW7015MC Power Companion automatically shut off when the target device is fully charged?

abalaba,The PW7015MC will not shut the devices off.

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RELEVANCY SCORE 109.6

I own a Dell Latitude E6430.   I am looking for a Dell Companion 12000mAh or 18000mAh type of device to power and charge my Dell Lattitude E6430 when I am traveling (no outlet available).   When I view the compatibility list for both the Dell Companion 12000mAh and the 18000mAh I don't see the Dell Latitude E6430 in either list.  I went and purchased the 12000mAh and I am attempting to use this to charge and power my Dell Latitude E6430.  It powers my Dell Laptop for about a minute and then quits.   Is there a solution for this problem?   And/or is there another Dell Companion type device that I can purchase that is listed as 100% compatible with the Dell Latitude E6430?   I would like to either get this solution working or purchase the product that is listed as 100% compatible.  

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RELEVANCY SCORE 98

Does anyone know what model or type of adaptor I can purchase for my Dell Inspiron 13-7368 laptop for the power inlet so that I connect onto my external portable power unit (The connection to the power unit is USB)?
I do not have knowledge of how those the Dell power inlet are being classified and I cannot locate the specification for it. The AC Adaptor that I have for the Dell laptop is model HA45NM140. The information maybe on the AC-Adaptor but I do not know what I am looking for in regarding the plug in type for the inlet of the laptop.

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RELEVANCY SCORE 90

Just received the precision 3420 desktop - configured it with one hard drive.  Opened it up to add another one - there is an additional SATA cable, but now power.
Am I missing something?  I couldn't see any other connector for SATA power.
Is a different power cable required?

A:3420 - additional hard drive power cable

Hi Aaron,
Was configured with a single 2.5" or 3.5" drive? Can you PM me the service tag please?
Thanks

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RELEVANCY SCORE 88.4

Hi,
I have been very happy Dell user for years now  - My e7k series laptop, two U2711 monitors and my power companion until few days ago.After 1.5 years around the world and different airplanes, the product was not allowed on an airplane anymore and we travel without checked in baggage (due to time limitation I did not have time to purchase carry on baggage for the battery either).Problem: The label on the bottom was badly warn (although it has been in plastic bag and safe place) - Battery itself had no or minor scratches. And due to incompetence of the airport workers, they just did not let me board the airplane with this tiny battery, if the label was worn. Meaning I just lost my very useful 120€ battery.Solution: Do more user friendly and durable labels - As my battery was never mistreated or badly held, but the label content was still almost completely warn off (black content was worn, left me just white label).Thank you!

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RELEVANCY SCORE 88.4

Hi,

My dell power companion 18000 didn't charge.  I plugged in my power companion to the AC adapter and it basically said 5 leds thinking it is fully charged.    Holding down the power button for 10 seconds, then letting go shows 1 constant led.  Again no problem.   Plugging in the battery to my latitude laptop doesn't charge at all.  Tapping the button once on the power companion turns it on and briefly (15 seconds) charges my laptop and then stops.  I did this maybe 5 more times and then the power companion was completely dead.  Tapping the power button shows no leds showing.  Holding down the power button again shows no leds.  This battery is now completely dead.  I plug my dell ac adapter into it and the battery now starts charging (shows 1 led).  Eventually it shows 2, 3, 4 ,5 leds and shows it is fully charged.  I still need to test how much power it really has but I think it is fully charged.This is the interesting bit.  I think there is a bug where it doesn't properly show the correct amount of power it has when it close to dead.  Because the battery thinks it is fully charged, it doesn't charge itself at all even though it is almost dead.   Probably there is no way to fix this unless there is a way to update the firmware through the power cord.Dell uses some cheap ink and it shows.  My power companion isn't close to a year old and the ink is really... Read more

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RELEVANCY SCORE 88.4

I have just purchased a Dell XPS 13 2 in 1 (9365) and want to buy a Power Companion 18000.
I see that the connectors included are a large and small round type and my XPS uses USB type c to charge through.
Is it compatible and how do I connect it please?
Thank you.

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RELEVANCY SCORE 88.4

I have just purchased a Dell XPS 13 2 in 1 (9365) and want to buy a Power Companion 18000.
I see that the connectors included are a large and small round type and my XPS uses USB type c to charge through.
Is it compatible and how do I connect it please?
Thank you.

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RELEVANCY SCORE 87.6

Hi. I have Dell XPS 15 9550 and Power Companion PW7015M. On PW7015M page i see it complitable with XPS 9550. But if i plug it in, BIOS show error on startup - "Alert! You have attached an undersized 45W power adapter to your system.......Use a Dell 130W (or greater)....."
Why BIOS display it? I see what i can disable it in BIOS setup, but it strange - complitable PowCom get this alert. 

A:Dell XPS 15 9550 and Power Companion PW7015M trouble

The Power Companion PW7015M/PW7015L is not a bootable power source. It is simply a battery charging device. It is compatible in the sense that it can charge the XPS 15-9550. I am not even sure if (1) will work. Test it.
(1) * Laptop is off* Wall outlet --> Laptop AC adapter --> PW7015M power in port --> PW7015M power out port --> PW7015M power output cable --> Laptop AC power in port* Turn Laptop on
(2)* Laptop is already on* PW7015M power out port --> PW7015M power output cable --> Laptop AC power in port* Charges Laptop battery

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RELEVANCY SCORE 87.6

On BIOS 01.01.19, when I plug the 18000mah Dell Power Companion in to my XPS 15 9550, the CPU locks to it's x9.0 multiplier. It's as if it's setting the CPU speed on how much power is coming in to the laptop (as the Power Companion is too weak to charge it).This reminds me of the old issue of the CPU multiplier locking when removing the power connector, which now seems to force the CPU to drop to x9.0 multiplier before climbing back up slowly (so it's not instant, but good enough).Does anybody else experience these issues?

A:Dell Power Companion 18000mah throttling XPS 15 9550 CPU

It looks like this has been fixed in the latest BIOS.

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RELEVANCY SCORE 86.8

Hi everyone,

Ever since I bought my XPS13 a bit more then a year ago with the 12000 Dell Power bank, I encountered problems. At some instances, when the power companion is put into my laptop, the speakers become distorted, and the laptop becomes very slow and sluggish. The sound gets back to normal when I pause music for a minute or so. However, the computer runs still slow/sluggish since two weeks now.
I see it especially in the browser (edge), as the cursor becomes sluggish when hovering over buttons, and in general the browser is very slow in responsiveness...
I already ran a bloatware test, and a AVG scan!

Hope someone would be able to help me!
regards,
oliprs

A:Dell Power Companion makes XPS13 run slow and sluggish

Is it possible you need a BIOS update? There is version A09 out:
www.dell.com/.../DriversDetails
Fixes & Enhancements
1.Fixed CPU capped at 0.48GHz after resume from sleep with dell power companion. 2.Fixed touchpad may sometimes freeze in Setup and OS.3.Fixed G/g password not response in BIOS setting issue.4.Update suspend/resume protections

Edit: Make sure it's for the right hardware version - the XPS 13 could be either 9343 or 9350.

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RELEVANCY SCORE 86.4

Hi, can anyone help please with advice on what the maximum rating is for power input to the PW7015MC Dell Power Companion (12,000 mAh)?Is there a limit to which chargers I can use?The label gives an input rating of 19.5V 2.3A, but I don't know if that's the maximum rating of the chargers that can be used, or whether that's the maximum it will draw, but more powerful chargers can be used.For example, I have a LA130PM121 PA-4E charger with my WD15, this is nearly 3 times the wattage of my laptop charger at 130W 19.5V 6.7A. Is a 130W charger safe to use in the PW7015MC?Or if can't plug the PA-4E directly into the power companion, can I safely power the PW7015MC from the WD15? Or should I only use the lower power laptop charger, which is just 45W?It's more about convenience than anything else - using a charger that's already available as part of the docking solution rather than taking the laptop charger in out of my bag every time, as I'm sure one time I'll forget it...

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RELEVANCY SCORE 85.6

Hi,
I have a XPS 13 (9350) and recently discovered that my trackpad & certain keys were slowly being raised out of place due to a swollen battery. The laptop is already out of warranty by a few months. As a precaution, I removed the battery and have been working off AC ever since.
As an alternative to purchasing a new internal battery, would the Dell Power Companion (12000 mAh - PW7015M) be a suitable alternative? Would I be able to plug this accessory into my battery-less laptop? Or do you need an actual functioning internal battery installed? I'm only mobile (without AC) for a few hours per month so carrying an additional accessory around wouldn't be a big concern for me
Thanks,
MS

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RELEVANCY SCORE 84

I'm wondering if there are any recommended external extended runtime battery options for the 7710 series laptop.
I see dell now has some external add-on battery options for longer runtime for the 5510 -- the Dell Power Companion 1800 mAh
accessories.us.dell.com/.../ProductDetail.aspx
but I assume it must not have sufficient output for the 17" 7700 series.
Is there an equivalent product for the 7700 series? I'd like to add 12 hours of runtime for a location that may have a few power outages a year and wouldn't mind buying a couple or few of these devices if there were one which was compatible.

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RELEVANCY SCORE 76.8

I have a Dell Studio 1555 that the right side of the lcd bezel popped out on and the 3 wires to the power button all broke loose.  I haven't a clue what the attachment order on the power switch board should be.  I can identify position 1 because it is marked on the board.  Any help in the placement for the blue, white and green wires would be greatly appreciated.  Thanks!

A:Dell Studio 1555 power button cable

I have a Dell Studio 1555, pretty old at this point, but it died (i.e. the powerbutton got disconnected) suddenly and I'd like to get my files off it.  I did a little research, but it seems like for the 1555 model, the wifi and powerbutton are not bundled together, see http://support.dell.com/support/edocs/systems/studio1555/en/SM/display.htm#wp1179838
Any other ideas?  I like the rewiring idea, seems to need the least soldering, is there a way to change some other button to be the powerbutton?
Thanks!
 

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RELEVANCY SCORE 76

I'm having a bizarre issue where simply unplugging the official Lenovo power supply from the orange USB power port causes the laptop to immediately issue the subject warning, along with the detail "A USB device has malfunctioned and exceeded the power limits of its hub port".   This warning pops up every 5 seconds, unless clicked on, where reset/close options do nothing.  Crazy thing is, NOTHING is plugged into any USB port!   Reattaching the power supply does not clear the error.  Only rebooting with the power supply cable connected clears the error.   Remove the power cable, and the error instantly comes back.   All of the USB ports actually work fine, including the USB C port, whether or not this message is active. Maybe it is a hardware issue, but ALL the USB ports actually work fine.  I can't figure how unpluging the power source can trigger a USB power surge when nothing is actually connected and the battery is fully charged.  I've removed/reinstalled the USB Root hub, eXtensible Host Controller, Generic USB Hub, etc., drivers multiple times to no avail.   No errors with any devices are apparent in the device manager. I've seen a lot of issues reported about USB power surges but none like mine.   Anyone have any ideas about this?  System: Lenovo Yoga 900/16GB/Windows 10

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RELEVANCY SCORE 75.6

my Lenovo Y400 is facing a problem. The battery is charging, but when unplug the power cord, the laptop lose all power and off. i thought battery problem but after replaced, it is still the same.Seems like the laptop just won't draw power from battery. i suspect i overheated parts of my laptop, since the left speaker which is near the heat exhaust not sounding well.The power plug point is also at the top left side, i wonder will it have anything to do with not getting power from battery?or are there other possible cause?

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RELEVANCY SCORE 75.6

hi all,

I'm in a bind, and a friend referred me to this site, where I might be able to find some decent answers.

I run a small computer store in my hometown, and I was fixing a Sony Vaio PCG-FRV35 Notebook, It's fairly old, p4 with 512mb ram... But anyway, I was just removing spyware and viruses from it, and finished that up, then he said his sound wouldnt play, i started by reinstalling drivers and all that good stuff but it didnt play, I decided to lookinto the notebook to see if the speaker wires were connected and everything was fine there...

I pried off the faceplate for the powerbutton and LEDs and everything thats just above the keyboard, and I saw a ribbon cable connecting the power button and speaker circuit board to the motherboard, so i carefully unhooked it and put it aside, after finding no problems I rehooked it back up and tried to turn on the computer again... no power no post no sound nothing. It's like the power button is shot now. I've troubleshooted for 3 hours already on it, tried a multimeter to check to circuit connections, tried _everything_

I have no idea what to do now, this guy want's his laptop so he can work with it, and I dont feel like having to replace a laptop... this is like a techs worst nightmare >_<

Any advice would be greatly appreciated, is there any known issues were these power ribbons?
 

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RELEVANCY SCORE 75.2

I am trying to figure out if I have a faulty hardware or if there is a software solution to this issue.
My laptop has a 4K touchscreen and has only Intel Graphics 520. It has i7-6500U CPU, 8GB RAM and 256GB Sandisk Z400 SSD. Running Windows 10, latest updates etc.
Every time I disconnect the power cable and it switches to battery, the screen starts glitching and switches between regular screen to one with vertical green and red lines (still readable but heavily distorted). It usually stops glitching after a minute or two.
This is what I did/try so far:
- updated BIOS
- updated SSD firmware (laptop was randomly freezing for 30 seconds prior to that)
- tried 3 different Intel drivers (even manually installed latest one that refused to automatically install)
- disabled dynamic brightness settings in Power Options
- forced maximum graphics performance when on battery in Power Options
Nothing works, the screen is still glitching. At this point, I suspect perhaps there is some hardware issue with the graphics (motherboard).
Any other things to try?

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RELEVANCY SCORE 74.8

hi all,

I was fixing a Sony Vaio Notebook, because i was getting a weird error and i cant remember what it was.

I pried off the faceplate for the powerbutton and LEDs and everything thats just above the keyboard, thinking it might be the cmos battery and I saw a ribbon cable connecting the power button and speaker circuit board to the motherboard, so i carefully unhooked it and put it aside, after finding no problems I rehooked it back up and tried to turn on the computer again... no power no post no sound nothing. It's like the power button is shot now.
I have no idea what to do now,

Any advice would be greatly appreciated, is there any known issues were these power ribbons?
 

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RELEVANCY SCORE 74.8

I have a ECS P4.945GCT-M/1333 (3.0) 775 mATX Motherboard and I installed Intel E2180 cpu and put memory stick on it. The computer won't boot - the cpu fan moved a second when I plugged in the power, and the stopped. If I disconnect the auxillary power cable, the CPU fan just can start, but of course it won't post. If I also disconnect the cpu fan, the power supply fan starts and I can see keyboard lights turned on for a second.

I measured the power on auxillary cable and it is ok: 2 12v and 2 GND. I am pretty sure that the power supply is good: I put on another power supply there and it is the same thing.
 

A:Computer won't power on when auxillary power cable is connected

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RELEVANCY SCORE 74.8

I've got a computer that's turned off. I press the power switch, and nothing happens. Now, I unplug the network cable and the computer turns on.

Why does having a network cable connected prevent the computer's power switch from functioning? And why does unplugging the network cable cause it to power up?

The computer has worked fine for a year, but was recently moved to the other side of the room, and a new switch replaced the old network hub at the same time.
 

A:Power Up Issue: LAN Cable Disables Power Switch?

I swapped network cables and the problem still persists.

Any ideas?
 

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RELEVANCY SCORE 74.4

I've recently started working at a new company and I've been provided with a brand new Latitude E5570. After 3 days use the laptop has started to shut down when the power cord is unplugged, it was working fine yesterday but having returned to work this morning I've found that I can't use the laptop unless it is plugged in (it wont turn on if the cord is unplugged). I've tried using a different power cable from a colleagues laptop, but the situation did not change. I've also tried changing and resetting the power plans to default, but to no avail.
I ran a battery check through command prompt and it showed that the battery is working fine with 100% charge, so I cannot understand why it refuses to work without the power cable. Here's a link to the report (must be opened in a browser): https://www.dropbox.com/s/ezwtuiowx0kz4gb/battery-report.html?dl=0 

A:Dell Latitude shuts down instantly when power cable removed (despite full battery)

The charging circuit on the motherboard is probably bad.  That allows the battery to accept and provide current. When I worked in a previous job years ago supporting hundreds of laptops, we had a few of these. If I'm right, I suspect that as you wait for your battery to self-discharge over time, you'll find that it battery won't charge anymore either.

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RELEVANCY SCORE 73.6

Need to replace cable port and can't seem to find replacement part in UK - only from America.  Any suggestions??
thanks

A:Dell Inspiron 15 5547 DC Power Jack Socket Port and Cable - replacement part in UK???

Hi JS246 ,
What is the exact issue on the system? Have you checked with another Dell OEM power adapter? Is the current adapter working fine? Is the adapter frayed?
If you have isolated the source to be indeed the dc power cable, then assuming there is no warranty on the machine, you could contact our team to get a quote for a paid service call - http://dell.to/1vnT6CQ
If you are looking to replace the parts yourself, then you could contact a 3rd party Dell parts seller - http://bit.ly/28SYFVc- they ship parts to UK. Or check on Amazon UK - http://amzn.to/28QNXQ0
Write me a private conversation with the service tag and your contact details(Name and Email) for case records.
Let us know if you have any other queries.

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RELEVANCY SCORE 73.6

Hello everyone, I am new on this forum and I have an issue with my motherboard, the issue is as follow;
1- When I connect the 4 pin ATX 12v to the motherboard everything stop nothing works, the CPU fan stop working and everything else, The Motherboard brand is FOXCONN 865A01, even I change the Power supply and still have the same issue.

I would like if someone can show me the right direction on how to fix this issue.
Thank you in advance for any help someone can give me.

Edison
 

A:4 pin atx12v power cable causes power short

1. Welcome to Tech Support Guy
2. The usual cause of such an event is either
A. a defective motherboard - unlikely but could be
B. If this is a new build - a build error and the motherboard is shorting across a ground fault when that power is connected
C. You are using the wrong connector or connecting it on the incorrect orientation - eg the clip is not the correct way on the motherboard header
D. CPU error - bent pin on insertion of CPU

3. Please post some more detail of
is it new build
CPU details
What checks have you made if new build
Re 865A01 - which one please there are variants

4. I presume now having looked at the board it is NOT a new build, so when please did this first occur
and what problems were seen first, if any , before this
Most likely cause now, as I think the system is of some age is the board or the processor, if you refer to the 12v aux power

ATX 12V Power Connector: CN11
The 4 pin ATX 12V power supply connects to CN11 and provides power to the CPU.
 

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RELEVANCY SCORE 73.6

After shutting down, my computer will not power-on again unless I unplug the power-cord, then plug it back in (or use the psu on/off switch).

I have tried changing PSU, same thing happens.

My guess it has to be related to my motherboard.
I have the latest bios. I have reset the bios.
This happened after upgrading to a opteron 180 cpu. But I'm not sure if its related.
I have tried disconnecting the RAM, harddrive, graphics card to no avail. Also tried refitting the power-button cables.
Computer is rock stable once its on ...It powers on fine if I switch off the PSU with the button that is located on the psu, or pull out the power-cable before turning it on.

Any ideas what might be causing this?
Epox 9npa+ultra motherboard, amd opteron 180 (939), win xp sp3, 2gb ram
 

A:computer will not power-on unless I unplug power cable first

Unplugging the power supply, or disconnecting from the source allows everything to reset in the power supply and on the motherboard. This situation is most always associated with a defective power supply.

Since you have changed the power supply and the condition persists then the problem almost has to be a fault in the motherboard POWER GOOD circuitry.

If it were my machine I would just get in the habit of turning off the power supply after use, and live with it. Unless the problem is something obvious such as a "bulging" or leaking capacitor, chasing a problem like this is like chasing ghosts.
 

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RELEVANCY SCORE 73.6

Hi guys
I have a problem with my medion mt6 desktop pc.
While running a game i accidently dislodged the power cable and now when i press the button the screen recieves no signal.l also when i press the button again it powers down like ive pulled the plug. I have tried a new screen but no luck. Also the motherboard was recently replaced by medion but it worked fine for about 2 weeks. What is wrong and is it software or hardware?
cheers.
sam
 

A:Computer won't power on after pulling out power cable

You need to go into 'device manager' (which is a part of your Windows program). Click 'start menu': choose 'Help and Support' icon. Type 'device manager' in the 'search box'..print out the instructions. If you are new to troubleshooting your computer: print all instructions. It will save you a lot of time and mistakes. Look at the device manager screen, click on 'monitor', then 'properties'. Next do the same on 'display adapters' This will tell what's not 'operating properly' and whether it's the driver's. 'Help & Support' has much help to offer...but not all the answers by a long shot. Good Luck.
 

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RELEVANCY SCORE 73.6

Hi, I have an Acer V3-772G which I have had from new (Semi New from Amazon, warehouse cosmetic damage), Have never experienced any issues with powering on/off/charging until recently. Here is where I am up to; Laptop will power up from the battery.Laptop will not power up with cable alone (Battery removed).When powered up with the batter inserted ? the laptop will (according to the battery monitor on the laptop) charge the battery, however, the battery continues to discharge and the laptop will eventually run out of charge.When the power cable is inserted whilst the laptop is powered up, the laptop recognises that the cable is connected and will enable the "Plugged in" power settings etc. If I then remove the battery, the laptop powers off.Laptop seemingly charges the battery when it is powered off, however, even after a full night plugged in the battery doesn?t have the charge to start the laptop.Both the external cable and the battery are in perfect working order (Having tested both with a separate Acer laptop).I have opened and cleaned all connectors / fan / CPU / GPU inside the laptop and nothing looks out of place.All USB / Optical Drive / HDMI ports ETC all work without issues. I?m assuming a cable issue and not a main board issue because there are no other faults besides the DC cable (Battery will still power the laptop etc.). I have ordered a replacement 120w internal DC cable from the spare parts website to test my theory. In the meanti... Read more

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RELEVANCY SCORE 73.2

Hi,
I have a recent DELL laptop:
Inspiron 7000 (Inspiron 17 7778 2-in-1),
Core i7, 16 Gb RAM, 128 GB SSD + 1TB HD...
Not a lot of programs and lots of space available.
In the last few months I have had a lot of poor performance issues. I finally figured out it is related to Windows 10 Power Plan. When set to "Power Saver", the performance is awful. The CPU is maxed to 0.80 GHz. So when browsing the net or looking at my picture gallery, the computer hangs, and it becomes impossible to use. If I change the plan to high performance, the computer behaves normally - fast!
And even if I change the plan to another plan (i.e. High Perf), the next time I restart or wake-up the computer, the "Power Saver" power plan is set back... Very frustrating. And as shows the image, it is not the "bolded" option in the list. What can be changing constantly that parameter??
I contacted DELL chat support and they asked me to re-install Windows! There is probably a better way to fix this. It looks to me as a DELL Driver conflicting with Windows. Also, my mother has an older DELL laptop on Windows 10 and she experiences the same issue...
Any help would be very appreciated!
Cheers,
Jean-Daniel

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RELEVANCY SCORE 72.4

My laptop is Dell Inspiron 15 3000 Series.
I bought a power companion recommended by the Dell representative.
Just received the shipment today, and it won't charge my laptop.
It does keep the battery stay on the same level, but it won't charge it.
Here is what I got as soon as I plugged the power companion into my laptop:
" Your AC power adapter type cannot be determined.
Your system will operate slower and the battery will not charge. This problem might be solved by:
1. Ensure the plug is inserted completely for best system operations.
2. Connect a Dell 65W AC adapter or higher."
I have tried everything and the problem still remains.
Frustrating!

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RELEVANCY SCORE 71.6

I would like to buy a powerbank cause the battery life of the spectre 13 i7 version is not very good. Is there anything that works like the dell power companion? Thank you

A:Hp Spectre 13.3 powerbank like power companion

@DeareN7 To better help you we would need the exact model number or product number of your laptop/desktop??? http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c00033108 REO

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RELEVANCY SCORE 71.2

Hi:
Dell 19 inches Monitor come with the Dell Mini-tower/XP:

The screen does not appear due to 'power saving' upon pushing 'power' button at the right corner bottom, although the PC running fine. When I used the other monitor with the same Dell PC, the screen comes right away.

How to 'unstuck' power saving in order to get the screen?

Thanks for your help in advance
 

A:Solved: 19 Inches DELL Monitor got stuck due to 'Power Saving' upon pushing power but

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RELEVANCY SCORE 71.2

Please help it worked fine for a while  after my daughter knocked it of the side but now it won't power on
I've tried different power adapters and still does the same thing
No power makes it to the computer at all, the yellow/ green light on the power transformer just goes out when it touches the computer  is there a safety switch on the mother board ?? I've tried it with everything disconnected
Ram
Harddrive
Processor
The battery
And still nothing
Does anyone have any suggestions ???

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RELEVANCY SCORE 71.2

recently bought a Dell Inspiron 14 5459 on June 12, 2016 and first thing I noticed is that to turn on the laptop I need to press and hold down the power button at least for 3 seconds in order for the laptop to boot up, this seems strange, I brought up this issue at the Dell Store where I bought the laptop and the sales people there told me that they noticed this in most Inspiron models.  Is this normal?

A:Dell Inspiron 14 5459 power button needs 3 seconds long press to power up?

Hi,
Thank you for writing to us!
This is unusual we would suggest you to check with another system to see if the same happens.
Kindly provide us with the service tag and email address.
Thanks
Robin

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RELEVANCY SCORE 71.2

When I am trying to connect my All-in-XPS - DELL XPS18 1810, to the power source it's indicator LED light is just blinking. Battery is showing 2-4% and when the charge is drained it will shut down. In the BIOS it is saying battery is still good. Is it a problem with some IC component is burnt due to voltage issues or something like that? Power adapter is also seems to be fine. We tried it with a different adapter but the result is still the same.

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RELEVANCY SCORE 71.2

When I am trying to connect my All-in-XPS - DELL XPS18 1810, to the power source it's indicator LED light is just blinking. Battery is showing 2-4% and when the charge is drained it will shut down. In the BIOS it is saying battery is still good. Is it a problem with some IC component is burnt due to voltage issues or something like that? Power adapter is also seems to be fine. We tried it with a different adapter but the result is still the same.

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RELEVANCY SCORE 71.2

Hello,

Hoping someone here can offer some advice? I own a Dell studio xps 435t-9000 that is a couple years old. I recently replaced my harddrive and since then (don't know if it's a coincidence or not) I'm having another problem. After I installed it, the first time my computer went into sleep mode/hibernation I couldn't wake it up. Power light was flashing white. Eventually I shut it down manually and then it wouldn't boot. Had a solid amber light, no power except the power supply. Fans not working. I unplugged everything and made sure it was all good. Wouldn't start. Left it overnight and plugged it in the next morning. Started up. Worked great for about 7 hours and then just randomly shut down, no errors or anything. Same deal. Wouldn't start, amber solid power light. Let it sit for awhile, reseated everything and wouldn't start.Gave up for awhile, tried a few hours later and it started. I read a few boards pointing to the power supply being bad or not powerful enough. However, I replaced the power supply about 6 months ago with a Corsair 600 which is plenty power. Could still be an issue perhaps but seems odd it would die in that little time. I also replaced my graphics card if that matters. Finally the last time I checked all the plugs I also took out the board batter for a few minutes to try and "reset" things. Not sure if that matters, either.

So, I'm at a loss where to go from here. I could replace the power su... Read more

A:Dell XPS random shutdown won't power on solid amber power button

Memory can cause the problems you are having. Make sure the memory is seated , Then run a memory program such as memtest on It let it run for a while and see if it shows you any errors.Also check and make sure you are not having a overheating problem
 

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RELEVANCY SCORE 71.2

I have a Dell 8600 about two years old. When I plug in the AC adapter, it intermittently fades to the battery as though the plug was pulled out (its not) and of course the screen fades in an out when every time it swithces--it does it every 30 to 60 seconds or so. I switched to a different AC adapter (I have a Dell 600M with the same AC adapter)-same thing so I know it is something internally. Any ideas?
 

A:Dell Laptop Power Supply Fading In and Out--power jack is bad or loose?

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RELEVANCY SCORE 71.2

Dell Optiplex 360 does not power on. There is no audible click when the power button is pressed. I have gone through the following Dell Troubleshooting Videos and articles. 
My PC Won't Turn On! (Official Dell Tech Support)
No Power? Learn about Dell's Built In Self Test for power
No POST, No Power, No Video on a Dell Desktop Computer

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RELEVANCY SCORE 71.2

Hi,

Am new here but long-time Windows uses since Win95.
Currently have a DELL E6530 and it gave me a BSOD Event 41 Error while on batteries! Looking around Google and other forums, this transpires to be a PSU related problem, but it's a laptop, and was running on batteries at the time the BSOD happened. System was idling at the time. Running Win 7 Pro 64, as supplied by DELL.

Thanks in advance for any input...

Kind regards

A:DELL E6530 Event 41, Kernel-Power on battery power

Follow the instructions here: Blue Screen of Death (BSOD) Posting Instructions

Without dump files, nobody can help you as to the cause of your shutdown.

The kernel power event ID 41 error occurs when the computer is shut down, or it restarts unexpectedly.

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RELEVANCY SCORE 71.2

Just got a dell inspiron running vista home premium 64. works fine, except each morning the power button is blinking blue and unit has to be unplugged- mouse does not wake it, pressing power button kicks all the cooling fans into high gear, but nothing more. i suspect that this happens when unit goes into sleep or hibernate mode. under 'power plan', "dell recommended" is checked.

ideas?

thank-you for any expert advice that you can offer

A:Dell- blinking power button- vista power mgmt?

Is it a desktop or Laptop?

Dell desktops are well known to have dodgy power units (hardware) installed.

Have you tried a cold reboot to see what happens?.....If you continue to have power issues call the Dell customer support and they'll send you a new power supply (for desktop).

Not sure about the laptops though.

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RELEVANCY SCORE 71.2

The system's fan was very loud so I put in a new power supply and then everything booted up fine. Unfortunately, that didn't solve the problem. It was the Motherboard fan making all the noise.

So, I put the old power supply back in and now the system doesn't power up at all. I checked all connections & I replaced the power cord and tried a different electrical outlet.

I even put the new P/S back in and nothing changed. It still doesn't power up. It's dead!

Any suggestions?
 

A:My Dell Dimension 4550 won't power up. New P/S, power cord, etc. doesn't help.?

gbsdirect said:



It was the Motherboard fan making all the noiseClick to expand...

Do you mean the CPU fan ?
If so then I wonder if the CPU has been cooked

I would start by dispersing all internal voltage.
Detach the power cord
Press the power button in for 20 seconds
Re=attach the power cord
Try again

If it didn't fix then remove all addons, usb devices really anything attached (except screen and keyboard and power cord)
And try again

If it didn't fix then, confirm all internal connections are secure (even detach the dvd drive{s}

If it didn't fix then try disconnecting all fans (what !) for about 10 secs (turning on) I once had a fan of all things, that stopped my computer from turning on (unbelievable, I know)

Lastly, check the CPU for heat damage !
 

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