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Ports on Lenovo Yoga 900 stopped working

Q: Ports on Lenovo Yoga 900 stopped working

So, as the title suggests, all the ports on my Lenovo Yoga 900 have stopped reading any outside device. I went into device manager and the usb ports don't show up anymore under the Universal Serial Bus controller tree. The only device that stills works, thankfully, is the charger which plugs into the special usb port. If anyone knows a solution i would be grateful, thank you.

Btw sorry for the quick post i am writing this on my phone. I can provide more specs for the computer if needed, also i am running Windows 10.

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RELEVANCY SCORE 200
Preferred Solution: Ports on Lenovo Yoga 900 stopped working

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RELEVANCY SCORE 83.6

This morning, I found that my USB ports are not working. Any ideas on what is wrong? In the Device Manager I see USB drivers for the bluetooth and camera, but nothing for the ports - should there be? This only out of ordinary thing to occur was that I left the PC on and unplugged last night, and the batteries ran out. Help, I cant connect my iPhone!

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RELEVANCY SCORE 82.8

I have a Yoga 900 13ISK2Yesterday my usb ports stopped working (the charger still works) I updated the BIOS and they worked again for about 4 hours, then stopped again. Can you help?

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RELEVANCY SCORE 82.8

Yesterday evening, the USB-C ports of my Lenovo Yoga 920 stopped working suddenly. While working with the computer, the connected external monitor and the laptop screen both went dark and I couldn't revive them by disconnecting/reconnecting any cables or by pressing any keys on the laptop. In the end, I had to force a hard restart of the Yoga 920 by pressing the power button on the right. After rebooting the laptop, I noticed that it completely failed to communicate with any devices connected to the USB-C port, including my external monitor, keyboard, mouse and Ethernet network. First suspecting an issue with the connected USB-C hub (Kensington USB-C Universal Dock 60W (SD4600P)), I performed a full power recycle, including detaching/attaching cables, of all involved components. This had no result. I noticed then in the Windows 10 Device Manager (devmgmt.msc), that the USB device "UCSI USB Connector Manager" was marked as not working (yellow exclamation mark). The status of the device was:This device cannot start. (Code 10) STATUS_DEVICE_POWER_FAILURE Disabling/removing/reinstalling this device in Windows 10 had no effect on the issue. Then I noticed that the laptop didn't charge while connected to the power supply from Lenovo, which was delivered with the laptop. There are two USB-C ports on the left side of the laptop. The one towards the back is marked as the one to use for charging. It didn't work any more. I had to connect the USB-C cable from th... Read more

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RELEVANCY SCORE 81.2

the usb 3.0 stopped was working fine but last week both stopped working. i have checked drivers, but that dosent seem to be the problem. they can charge my phone but dosent decect it or anything else. the usb 2.0 port works fine as usual

A:Lenovo Y50-70 USB 3.0 ports stopped working suddenly

hi haemming,
 
Welcome to the Forums.
 
Can you try the following:
1. Boot into the BIOS by continuously tapping F2 on boot-up. Once in the BIOS, hit F9 to load factory default settings then hit F10 to save and exit (this reloads the hardware configuration of the machine). Once inside Windows, uninstall the USB 3,0 driver (Device Manager > Universal Serial Bus Controllers) then scan for hardware changes.
 
When the USB device comes back, try to test your phone or any USB device (e.g., USB mouse, flashdrive, etc.) and observe.
 
2. If same problem, try to power down the machine > press the OneKey Recovery button > select System Recovery and test if the mouse will work on the USB 3.0 port
 - Sample image
 
Alternatively, you can also hold the Shift key then restart Windows and observe if the USB mouse will work on the Windows 8 Advanced Options.
 
If none of the above method works then I recommend you contact the lenovo helpdesk and report your findings as the USB 3.0 port is definitely malfunctioning and requires service.
 
 
Support phone list
 
 
Let me know how it goes..
 
Regards

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RELEVANCY SCORE 79.6

Hi there, A few weeks back I noticed that neither of my USB ports nor my SD card port were working on my laptop. Tried multiple USB sticks/SD cards and none work, so I know its an issue with the ports themselves. I have tried updating drivers and everything is up to date, and the system says they are working correctly. Ocassionally a message will pop up on screen saying "A USB device has exceeded the power limits of its hub port", but I don't have anything in the ports. This makes me think this is potentially a HW issue, not a SW one, but before I make that call it would be great to get some advice as to what I can do! Thanks!

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RELEVANCY SCORE 77.6

Worked fine yesterday, now doesn't respond at all. I'm currently copying and pasting it... Beyond going to a support location, any ideas?

A:Lenovo Yoga 900 "n" key stopped working

Another thing I noticed - when the password page comes up on start up, some key is autotyping into the password field.

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RELEVANCY SCORE 77.6

Hi,my fan stopped working completely. The CPU heats up to 94C while stress testing, but the fan is not working. This goes for some days now. Can this be a software issue or is something broken?

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RELEVANCY SCORE 77.6

hello! I have Lenovo yoga 3 pro 13ISK win 10 , and the USB port stopped working - the PC does not recognize it when I go to control panel - DEVICES - I don't see USB section.I did Lenovo system diagnostic = nothing, my BIOS is updated, my drivers are updated, I've done system recovery ... nothing helps screenshot of my control panel & device manager please try to help...;(


























problem.jpg ?619 KB

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RELEVANCY SCORE 77.2

My Lenovo is developing strange problems. From the start, the keyboard was doubling up characters. Now the USB ports have all shut-down. The USB controller is not showing in the BIOS. However Lenovo Diagnostics (Health and Support in Vantage) shows no indication of failure. I have had it checked with Fry's and Best Buy - both suspect motherboard. But to just diagnose they want $90. Plus $150 to replace motherboard.  This laptop is my bread and butter. I can not send this away for repairs.  Firstly why is Lenovo Diagnostics is passing something that is not working? Why motherboard needs to be replaced? 

A:Yoga 900 13ISK2 - USB ports are not working - passes Lenovo and windows diagnostics

First, make sure everything is up to date. Use Lenovo Vantage to install all the latest drivers - especially the chipset drivers - and the latest BIOS. Sometimes, that's all it takes.

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RELEVANCY SCORE 76.8

I have only been using this laptop for one month. Last night it had an update and when I tried to us my laptop I noticed the sound isn't working at all. When I tried trouble shooting, the system couldn't detect a problem. Please could you help?Thanks PR

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RELEVANCY SCORE 76.8

Autorotation stopped working on my laptop. I'll tell you in detail:I bought a laptop Lenovo Yoga 500-15 ISK. As you know, Yoga can turn into a tablet and if it is turned over, then the image on the screen also turns, like on smartphones.However, after a while this function disappeared. Moreover, the "Autoroute Lock" icon disappeared from the "Quick Actions" on the "Notification Panel".Also, the lock screen setting from "Options / Display" disappeared.The autorotation lock button on the left side of the laptop either does not react.Can anyone tell me what's going on? How can I repair this function?

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RELEVANCY SCORE 76.8

After a Window's update, my trackpad stopped working. After searches online for how to fix the issue, I noticed that the trackpad was completely unistalled from my computer (vs. just being disabled). I went to the Lenovo website and re-downloaded the driver, which fixed the issue..... for a few weeks. Now my trackpad stopped working again (randomly mid use...I had not restarted my computer or anything), with no further windows updates occuring. I looked and it is once again, unistalled. I tried to download the driver again, but it didn't fix the issue this time. How do I get my trackpad back installed and working?

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RELEVANCY SCORE 76.8

 Hi,  I was a happy user of Lenovo Active Pen 2, but recently it has stopped working. By this, I mean that it does not produce any reaction from the touch screen when I tap the screen with it, although successfully connected to the laptop as the Bluetooth device. I have checked and re-installed the drivers and the software (Lenovo Pen Settings). I have also tried to replace the battery twice, and that seemed a right thing to do, at first: for several seconds after the replacement, the pen was working, indeed. Suddenly, the screen would stop reacting to the pen clicks and touches and would never react anymore. As I mentioned, I have observed the similar behaviour twice.  I would be very glad to get any assistance except for the most obivous advice like "Please double-check the drivers and the device batteries". Thanks a lot.

A:Lenovo Active Pen 2 stopped working with Yoga 920

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RELEVANCY SCORE 76.8

Hello,I have a Lenovo Thinkpad Yoga 260 laptop, Windows 10 64 bit, and a few months back the pen stopped working. I may have contributed to that. I got the ingenius idea to try to install my Wacom Intuos pen driver to see if it would work. The Lenovo pen stopped working but after I uninstalled the Intuos driver, the pen started working agin. But then Windows 10 updated and the pen started behaving strangely. I tried to disable Windows Ink, manually and via console commands, specifically ?reg add HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Pen /v LegacyPenInteractionModel /t REG_DWORD /d 1 /f?. After I entered this command the pen stopped working completely, and hasn't worked since. I tried entering the counter command ?reg add HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Pen /v LegacyPenInteractionModel /t REG_DWORD /d 0 /f?, I tried updating the pen driver via device manager. I tried updating all my drivers via Lenovo bridge (downloading all sorts of drivers, wintab, firmware updates...)updating my Bios, reinstalling Windows and reverting to factory settings. After that the touch display stopped working too, but somehow i mannaged to get it working agin. Regarding the pen, my computer doesn't even have the Wacom pen driver anymore, and I can't find it anywhere. I even searched the Wacom website for it, to no avail. Is there something I could do? Or do i have to take it to my retailer and have it serviced?I will ... Read more

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RELEVANCY SCORE 76.8

Hello,I have a Lenovo Thinkpad Yoga 260 laptop, Windows 10 64 bit, and a few months back the pen stopped working. I may have contributed to that. I got the ingenius idea to try to install my Wacom Intuos pen driver to see if it would work. The Lenovo pen stopped working but after I uninstalled the Intuos driver, the pen started working agin. But then Windows 10 updated and the pen started behaving strangely. I tried to disable Windows Ink, manually and via console commands, specifically ?reg add HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Pen /v LegacyPenInteractionModel /t REG_DWORD /d 1 /f?. After I entered this command the pen stopped working completely, and hasn't worked since. I tried entering the counter command ?reg add HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Pen /v LegacyPenInteractionModel /t REG_DWORD /d 0 /f?, I tried updating the pen driver via device manager. I tried updating all my drivers via Lenovo bridge (downloading all sorts of drivers, wintab, firmware updates...)updating my Bios, reinstalling Windows and reverting to factory settings. After that the touch display stopped working too, but somehow i mannaged to get it working agin. Regarding the pen, my computer doesn't even have the Wacom pen driver anymore, and I can't find it anywhere. I even searched the Wacom website for it, to no avail. Is there something I could do? Or do i have to take it to my retailer and have it serviced?I will ... Read more

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RELEVANCY SCORE 76

The laptop USB ports stopped working. So I cannot charge via the USB charging port. First things first, I backed up all the files I need and hoping that I will still have enough charge to troubleshoot. But I don't have the luxury anymore. I cannot power up the laptop. Anyways to charge the battery externally? Or any other solution to charge the battery so I can at least power up the laptop and troubleshoot?

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RELEVANCY SCORE 76

Hey everyone, unfortunately the keyboard backlight of my yoga 900 has stopped working and I cannot link the problem to any windows update or something. I have already checked the BIOS and Fn Keys are enabled.  Thanks in advance Kay

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RELEVANCY SCORE 76

Hi, I have a Lenovo Yoga 910 that was working fine but then, suddenly, the forward usb-c port stopped working. Tried to reinstall and update USB driver, no results. I checked if the problem was with my adaptors but it is not, a friend of mine has the same laptop as mine and it is working. Does anyone have any suggestions? Thanks

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RELEVANCY SCORE 76

Recently whenever I switch my laptop to tablet mode,the touchscreen stops working completely. Once I restart the computer, it starts to work again. Could something be broken? 

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RELEVANCY SCORE 76

Hello, I just bought the Lenovo yoga 530 yesterday, I installed a fresh windows 10 ver.Rebooted and now I can't use my touchscreen and trackpad.So it's pretty useless to me now becauseI use both alot for my work.Can someone help me? 

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RELEVANCY SCORE 76

Keyboard and trackpad stopped working on Yoga 260 laptop. USB mouse and keyboard work fine. Also keyboard works in BIOS settings. I have replaced keyboard/ trackpad / system board and even hard drive w/fresh Windows 10 image. Same results: keyboard and trackpad don't work. Your help is much appreciated.

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RELEVANCY SCORE 75.2

Hello,Yesterday my touch screen in my Lenovo Yoga 720 stopped working with finger touch. It, however, still works with pen.I've tried to disable/uninstall HID driver, updating Windows, updating Lenovo with Service Brigde, safe boating, normal booting Windows nothing helped.Could you please provide me some sort of advice how to turn on my touch screen again? It is a laptop I've bought 3 months ago and I need to rely on it.Many thanks

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RELEVANCY SCORE 75.2

I got a new Lenovo Yoga 520 notebook a few days ago - initially everything was working fine, however now when I switch it into tablet mode the touch screen is completly unresponsive. I have done all the Lenovo system updates and windows 10 is up to date.  Has anyone experienced a simular issue and knows how I can fix this? Its still under warranty but I would prefer to try and fix myself if possible.

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RELEVANCY SCORE 74.4

Anyone else having an issue with the touchscreen their Brand new X1 Yoga (Gen 2)?  I have been able to fiddle with drivers and get it working periodically, but after sleep or a reboot it doesnt work again.

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RELEVANCY SCORE 74.4

All drivers are fine. I have tried disabling and enabling & reinstalling HID touch screen drivers but it didnot work. I have also reset the PC . But i didn't fix. I dont think its a hardware problem. Any solution??   

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RELEVANCY SCORE 73.6

Vista Ultimate 64-bit, ASUS Rampage Formula motherboard, USB mouse and keyboard connected in back ports.

Two things happened: Avira antivirus warned me of some threats which I either ignored or deleted. Windows Update had some updates ready (although I'm not sure if it updated).

I turned off my PC for a couple of hours, turned it back on and realized that my USB keyboard was not working on the password screen.

I eventually unplugged it from the back and plugged it into the front, where it worked. However, my USB mouse did not work when plugged into the second front port, nor did it work when plugged into the front port in which the keyboard worked.

I accessed System Restore using my keyboard and restored to one day previously. When it finished, both keyboard and mouse worked, although I got a pop-up message alerting me that the "drivers for your device could not be installed." When I clicked "OK," the mouse stopped working again.

I have checked BIOS and both mouse and keyboard are recognized, so it does not appear to be a hardware issue.
 

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RELEVANCY SCORE 72.8

I have been chasing threads trying to find solutions to this.  Found a clue, was directed to the power management driver thread as a possible solution, was told it was not as I was on Windows 10 and was told to start a new thread.  So here it is.Very frustrating as none of my other brands of laptops have issues wth actual buttons working after an update....however Lenovos do.  Here is the situation that occurred after most likely a Windows 10 update. However I cannot be sure it was not a Lenovo update or a Lenovo update hidden in a windows 10 udpate.  All I know is my volume buttons don't work correctly now.  Some specifics.... Holding the function key and hitting escape toggles the fn behaviour.However the light on the mute button never goes off although it does mute and Un mute the volume. It also brings up the onscreen volume display which you can touch and change volume crudely.However while the mute button toggles muting the volume....Although the light stays on....the volume up and down buttons also mute and unmute vs. raising and lowering volume!!!I saw the comment that in windows 10 these buttons are controlled by windows. However not sure why only lenovo has issues with their functions keys after oem or Windows updates.Thanks for any help.BJBBJB

A:Volume Buttons have stopped working correctly on S3 Yoga 14 after Win10 or Lenovo update (they mute)

Can you please provide the "System Model" and "BIOS Version/Date" exactly as they appear in msinfo32.exe?  Thanks!

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RELEVANCY SCORE 64.8

I've had my Thinkpad Yoga 14 (20FY) for a little over a year now. And one by one over the months, the plastic inside each USB port would break off as a unplugged peripherals in a normal fashion. I feel this might be a defect considering I've never had this problem with any other computer in my life, much less all three ports.  So anyway, has anyone had this problem? I'm looking for replacement USB sockets online but can't find them for this model. 

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RELEVANCY SCORE 64

Hello my 8 month old yoga mic was working fine until the driver was auto updated, i believe through windows update and now the yoga cannot hear me at all.  I uninstalled the Realtek driver and installed the Microsoft HD drivers under Sound, video and game controllers with no change.   My yoga was also updated to Win 10, ver 1809 at this time, which i hear is buggy.  I also installed the latest Realtek drivers from Lenovo and that did not fix the problem either. I turned off Beam forming in the Realtek HD manager and that did not make a difference either!! Please Help,, this is so frustrating!!!!!

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RELEVANCY SCORE 63.6

Hi,
It would be great if anyone has an idea what kind of problem I am dealing with here.
Two days ago, my USP ports just stopped working. I turned off my Toshiba Satellite A305-6829 in the evening, the next day I turned it back on, nothing.
I tried to connect my mouse and two different external hard drives, their light is on, so there is power, but the devices are not recognized.
In the device manager, it shows a yellow exclamation mark next to all the USB ports and under properties it says "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)".
I tried to uninstall the drivers and reinstall, it's still the same.
Is there anything else I can do? Is it likely to be a hardware problem? The laptop is only 4 months old and everything else works fine.
Thanks so much for any suggestions,
Luna
 

A:HELP!!! USB ports stopped working!

Try this fix by JohnWill

Johnwill's solution

Create a file with NOTEPAD containing the following lines and save it as FIX.REG
-------------------------- Use text after this line --------------------------------
REGEDIT4

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Environment]

"DEVMGR_SHOW_NONPRESENT_DEVICES"="1"
-------------------------- Use text before this line --------------------------------

Double click on FIX.REG and say yes to the Merge Into Registry question.

Unplug ALL USB devices.
Open Device Manager.
View, Show Hidden Devices.
Uninstall all devices under USB Controllers.
Uninstall all devices under Disk Drives that you know are not present.
Uninstall all devices under Storage Volumes. Say no to any reboot prompts until you are finished. Also, if a Storage Volume doesn't uninstall, ignore it and move to the next one.
If you have a yellow ? with unknown devices, uninstall all of the entries there as well.

When this is done, reboot TWICE.

Reconnect the USB devices and see if they're recognized properly.

NOTE: If you have a USB keyboard and/or mouse, you'll have to modify the instructions and leave enough parts for those to function. I don't have one yet, so I haven't had time to modify the instructions.
__________________
Microsoft MVP - Shell/User
 

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RELEVANCY SCORE 63.6

I have a AMD Proc and the USB ports all stopped working, or so it would seem. My USB mouse still makes the connect and disconnect sound and works fine. My Ipod, Dig. Cam and Printer do not work now. Inside the Chipset menu in the bios I have ALL 8 USB ports working and I still have nothing, I checked and windows says they're all working in the device manager too, am I missing something, like a driver or something that is not talking properly to the pc or windows? The other USB ports, when I connect something (Like my Ipod) make an internal sound and my ipod will CHARGE but not connect to Itunes, nor will anything other than my mouse for some reason.....any ideaS?
 

A:USB ports stopped working

Hi

Usual advice: remove the USB items under Device Manager, reboot..

Let us know ..

Regards
 

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RELEVANCY SCORE 63.6

On my Hewlett-Packard 110-412na machine running Windows 8.1, the USB ports stopped working a couple of times recently

Since USB is the only interface between keyboard and rodent, and I waited 20 minutes or so, I had to switch the machine off and back on again.

I looked in Device Manager where everything looked ok (no yellow flags). The properties of all the devices stated that they are all working properly.

On the second occasion I was writing in Notebook, which doesn't have automatic saving, and lost a lot of work.

What might have been the cause of the USB shutting down?

A:USB ports stopped working.

Bad or missing driver. You can use Speccy from piriform.com to see what it shows.

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RELEVANCY SCORE 63.6

Hi everybody, I was updating my drivers on my xp desktop, suddenly the devices attaced to ports stopped working. I assume I was downloading a usb port driver ets I cannot remember. Now none of my ports are working (4back and 2 front) I have done the usual device manager check which shows two standard openHCD USB Host Controllers and two usb root hubs, I have tried to uninstall them and reboot (after turning off system restore) no use my pc does not recognise any device connected to the usbs. Checked BIOS nothing obvious. I am considering downloading a new motherboard driver install. Can anybody help me please. Thanks.
 

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RELEVANCY SCORE 63.6

Hi,

I am using an HP DV9310us laptop with Vista Home Premium SP1 32-bit, and an AMD Turion 64 TL-52 processor. (Let me know if you need any more info to troubleshoot)

A little over a month ago, I plugged in an old optical mouse to my laptop, which I had previously used on a much older desktop.

Almost immediately, I got a popup message saying "One of your USB devices is malfunctioning". The mouse didn't work in that port, so I tried another one. It worked for a few minutes, then I got the same message again. I unplugged the mouse and decided to give up. A few minutes later I started getting the same error message over and over again multiple times in rapid succession, with nothing attached to my usb ports. I wish I had written down or copied the exact error message, but I didn't, and now it's too late to remember the exact message. At that point, I was sleepy and I decided to deal with the problem the next day.

When I woke up and tried to plug in a different mouse (which was working on said laptop previously), I discovered that NONE of my USB ports were working at all. Since then, I have tried every fix I could find on the internet, on many different forums, and nothing has worked.

Upon further inspection, I noticed that the USB ports still supply power (sort of). For instance, when I plug in my usb hard drive, it lights up but doesn't spin, and nothing is recognized by the computer. When I plug in my Windows Mobile Phone with the usb charge... Read more

A:All USB ports stopped working!

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RELEVANCY SCORE 63.6

usb ports were working fine for my headset and wireless mouse/keyboard receiver just two days ago. today first my headset wouldnt work when i plugged it into the one outlet, then i tried in the other outlet and got no luck, and my wireless reciever wouldnt work after i plugged it back in either. and the usb ports have not worked since. usually it gives me no indication that it found something is plugged in but sometimes it will give me a message in a little pop-up bubble saying
" USB Device Not Recognized"
one of the usb devices attached to this computer has malfunctioned, and windows does not recognize it. for assistance in solving this problem, click this message

clicking the message brings us a screen that shows the 3 available usb ports, with an unknown device in one of them. at the bottom it says a recommendation to try reconnecting it and if windows still doesnt recognize it, replace the device.

this device has always worked without any problems for the 3 months ive owned this computer and so has the headset so im pretty convinced the devices arent the problem.

A:usb ports have stopped working

  
Quote: Originally Posted by obadagibidaz


usb ports were working fine for my headset and wireless mouse/keyboard receiver just two days ago. today first my headset wouldnt work when i plugged it into the one outlet, then i tried in the other outlet and got no luck, and my wireless reciever wouldnt work after i plugged it back in either. and the usb ports have not worked since. usually it gives me no indication that it found something is plugged in but sometimes it will give me a message in a little pop-up bubble saying
" USB Device Not Recognized"
one of the usb devices attached to this computer has malfunctioned, and windows does not recognize it. for assistance in solving this problem, click this message

clicking the message brings us a screen that shows the 3 available usb ports, with an unknown device in one of them. at the bottom it says a recommendation to try reconnecting it and if windows still doesnt recognize it, replace the device.

this device has always worked without any problems for the 3 months ive owned this computer and so has the headset so im pretty convinced the devices arent the problem.


Have you updated drivers or downloaded any programs in the last 2-3 days?

Can you see them in your device manager? computer>system properties>device manager (left)>Universial serial bus controllers (usb)
Any yellow triangles?

A system restore would more than likely fix it if your really stuck.

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RELEVANCY SCORE 63.6

I have a problem with my desktop PC. The USB ports are not working so I can't use my keyboard or mouse.

I'm not sure if it has any connection with this, but today I tried installing a SSD to my system with no luck. While doing that, I set the BIOS to AHCI as I read that would be the most optimal. Well, I kept getting errors trying to install Win7 to the SSD so I decided to save it for a later time. Then I turned off my PC, unplugged the SSD and plugged my HDD back in. On boot up, I entered BIOS and set settings to default. After this my USB ports stopped working..

I have tried turning off my system, unplugging the powercord and the CMOS battery for at least 15 minutes with no luck. I have also tried plugging my keyboard into every single USB port my PC has. I can't even enter BIOS or press F8 to enter safe mode now. Any suggestions? I'm using WinXP and my motherboard is a Gigabyte GA-870A-UD3.
 

A:USB ports stopped working

Borrow or purchase a ps2 kb. Enter BIOS and enable USB KB/Mouse. I'm not sure it is called exactly that, but it is something similar that you will be able to find. I too have a Gigabyte motherboard (older than yours even) and have had problems with it liking USB kb inputs until I explicitly set that in the BIOS. What is weird is sometimes USB will work if that isn't set, or sometimes it will half-*** work, as in I could get into the BIOS or force the boot selection menu, but then the kb wouldn't work.

So bottom line is, I know what you are describing, but I don't know of a good fix, outside of just acquiring a ps2 kb which will get you out of this situation 100% of the time.
 

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RELEVANCY SCORE 63.6

Hey Guys...I got a Thinkpad Yoga 14 (20FY0002US) that is a couple years old. About 2 months ago 1 of the 3 USB ports stopped working, then 1 month later another one stops working. Now the third one is starting to not work. Things I've tried so far:- Device Manager - Enabled/Disabled, Uninstalled all of them- Searched for updated driver software- Restart The only thing I use those USB ports is for gaming (PS4 Controller) and mouse.  I find it hard to believe that could be physically damage but I dont know.  Been thinking about taking it to get looked at but wanted to check here first. Thanks  

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RELEVANCY SCORE 63.6

I was working normally, playing a game, but then suddenly the sound stopped working. I identified that it was the USB ports, not the speakers, that were not working. The computer has 12 USB ports, all of them have stopped working. Is there any way this can be fixed? I ran the TSG SysInfo, but it just came up with this:

Tech Support Guy System Info Utility version 1.0.0.1
OS Version:
Processor:
Processor Count:
RAM:
Graphics Card:
Hard Drives:
Motherboard:
Antivirus: None

I'm guessing it shouldn't do that. Please help me as soon as possible! Oh, sorry if this was posted in the wrong section!
 

A:USB ports stopped working

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RELEVANCY SCORE 63.6

My front and rear USB 3 ports stopped working. The rear USB 2 ports still work. When I plug an external HDD into the front USB 3 ports it powers up the drive, but it isn't recognized in Windows Explorer. My USB card reader doesn't light up. Device Manager doesn't show any USB 3 devices, and nothing is showing a yellow x in Device Manager.

Any ideas? The last time I used the front ports was a few weeks ago at most. There have been Windows 10 updates since then, but I don't know specifically when they stopped working.

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RELEVANCY SCORE 63.6

My ASUS X83VB has 5 USB ports. I have Windows 7 64 Bit, it was a clean install 3 weeks ago. It was working fine until today, I noticed that my Ipod Shuffle wasn't recognized when I plug it into a USB port (Device not successfully installed, Device manager shows a code 43). I tried another USB port, no luck. Tried one on the back, and it works. It turns out that the Shuffle only works on 2 of my 5 ports. That's not good.

So I did the usual routine of restarting, uninstalling / reinstalling the driver / iTunes, and uninstalling / reinstalling the USB driver. I even went as far as doing System Restore as far back as 11/23 (and I know it was working fine back then). Even the system restore didn't help (so I reversed the restore). Reckon it might be the Shuffle's problem, so I hooked it to another computer. Works fine as usual, so I know it's not the Shuffle. Then I unplugged the Microsoft mouse from my other computer (and the mouse works fine on that other computer), and plug it into this one. The mouse is not recognized for ALL USB ports. Awesome.

I realized once I turn on my computer and go to Device Manager (without plugging in anything), I still see an "Unknown Device" with that yellow triangle with and exclamation mark, and I can't get rid of it regardless of uninstalling, updating, or disabling the driver (and can't rollback since the button is faded). I really hope it's not hardware failure, though I really don't think it is since it's happening for multiple U... Read more

A:USB Ports Stopped Working

Welcome! Where is the yellow mark in Device Manager? I did not catch what you said: does anything work on those ports?

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RELEVANCY SCORE 63.6

I have the HP envy 23 all in one touch screen, the USB ports stopped working a few days ago. Everything worked fine last week. Anytime something was plugged into the USB port it was installed like it should with whatever pop-up came up, and it was disconnected properly as well. Does anyone know what I can do to get this issue fixed? I remember having to go through this before around 5 months ago and it seems like the support team deleted the USB list and then it added back when I restarted the computer.Any help is appreciated.Thank you!

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RELEVANCY SCORE 63.6

I have a E1-570. Today when i turned on the pc, something weird happened. Two of my usb ports stopped working. I tried to update the drivers but everything was up to date. Is there a way to fix the problem? they worked until this morning. 

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RELEVANCY SCORE 63.6

hi all, this problem started out as just one port, but quickly has spread to all ports. i installed a new printer hewlett packard 3550 deskjet, which initially worked perfectly and then died after printing once. i have also just installed a dvd burner (LG super multi RW) which doesn't seem to work properly either. since installing these new things all my usb ports have died. further i have to restart my computer often three times before the mouse will work. worried. any suggestions?
 

A:all my usb ports stopped working!

uninstall the new stuff and restart with the printer connected.
this should reinstall that device and it should work more than once.
Once that is stable, repeat with the dvd.

using the device manager, you should never see a red or yellow icon, which
says disabled or problem respectively
 

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