Over 1 million tech questions and answers.

Ports on Lenovo Yoga 900 stopped working

Q: Ports on Lenovo Yoga 900 stopped working

So, as the title suggests, all the ports on my Lenovo Yoga 900 have stopped reading any outside device. I went into device manager and the usb ports don't show up anymore under the Universal Serial Bus controller tree. The only device that stills works, thankfully, is the charger which plugs into the special usb port. If anyone knows a solution i would be grateful, thank you.

Btw sorry for the quick post i am writing this on my phone. I can provide more specs for the computer if needed, also i am running Windows 10.

Read other answers
RELEVANCY SCORE 200
Preferred Solution: Ports on Lenovo Yoga 900 stopped working

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 84

This morning, I found that my USB ports are not working. Any ideas on what is wrong? In the Device Manager I see USB drivers for the bluetooth and camera, but nothing for the ports - should there be? This only out of ordinary thing to occur was that I left the PC on and unplugged last night, and the batteries ran out. Help, I cant connect my iPhone!

Read other answers
RELEVANCY SCORE 83.2

I have a Yoga 900 13ISK2Yesterday my usb ports stopped working (the charger still works) I updated the BIOS and they worked again for about 4 hours, then stopped again. Can you help?

Read other answers
RELEVANCY SCORE 83.2

Yesterday evening, the USB-C ports of my Lenovo Yoga 920 stopped working suddenly. While working with the computer, the connected external monitor and the laptop screen both went dark and I couldn't revive them by disconnecting/reconnecting any cables or by pressing any keys on the laptop. In the end, I had to force a hard restart of the Yoga 920 by pressing the power button on the right. After rebooting the laptop, I noticed that it completely failed to communicate with any devices connected to the USB-C port, including my external monitor, keyboard, mouse and Ethernet network. First suspecting an issue with the connected USB-C hub (Kensington USB-C Universal Dock 60W (SD4600P)), I performed a full power recycle, including detaching/attaching cables, of all involved components. This had no result. I noticed then in the Windows 10 Device Manager (devmgmt.msc), that the USB device "UCSI USB Connector Manager" was marked as not working (yellow exclamation mark). The status of the device was:This device cannot start. (Code 10) STATUS_DEVICE_POWER_FAILURE Disabling/removing/reinstalling this device in Windows 10 had no effect on the issue. Then I noticed that the laptop didn't charge while connected to the power supply from Lenovo, which was delivered with the laptop. There are two USB-C ports on the left side of the laptop. The one towards the back is marked as the one to use for charging. It didn't work any more. I had to connect the USB-C cable from th... Read more

Read other answers
RELEVANCY SCORE 81.2

the usb 3.0 stopped was working fine but last week both stopped working. i have checked drivers, but that dosent seem to be the problem. they can charge my phone but dosent decect it or anything else. the usb 2.0 port works fine as usual

A:Lenovo Y50-70 USB 3.0 ports stopped working suddenly

hi haemming,
 
Welcome to the Forums.
 
Can you try the following:
1. Boot into the BIOS by continuously tapping F2 on boot-up. Once in the BIOS, hit F9 to load factory default settings then hit F10 to save and exit (this reloads the hardware configuration of the machine). Once inside Windows, uninstall the USB 3,0 driver (Device Manager > Universal Serial Bus Controllers) then scan for hardware changes.
 
When the USB device comes back, try to test your phone or any USB device (e.g., USB mouse, flashdrive, etc.) and observe.
 
2. If same problem, try to power down the machine > press the OneKey Recovery button > select System Recovery and test if the mouse will work on the USB 3.0 port
 - Sample image
 
Alternatively, you can also hold the Shift key then restart Windows and observe if the USB mouse will work on the Windows 8 Advanced Options.
 
If none of the above method works then I recommend you contact the lenovo helpdesk and report your findings as the USB 3.0 port is definitely malfunctioning and requires service.
 
 
Support phone list
 
 
Let me know how it goes..
 
Regards

Read other 4 answers
RELEVANCY SCORE 80.4

Hi there, A few weeks back I noticed that neither of my USB ports nor my SD card port were working on my laptop. Tried multiple USB sticks/SD cards and none work, so I know its an issue with the ports themselves. I have tried updating drivers and everything is up to date, and the system says they are working correctly. Ocassionally a message will pop up on screen saying "A USB device has exceeded the power limits of its hub port", but I don't have anything in the ports. This makes me think this is potentially a HW issue, not a SW one, but before I make that call it would be great to get some advice as to what I can do! Thanks!

Read other answers
RELEVANCY SCORE 78

hello! I have Lenovo yoga 3 pro 13ISK win 10 , and the USB port stopped working - the PC does not recognize it when I go to control panel - DEVICES - I don't see USB section.I did Lenovo system diagnostic = nothing, my BIOS is updated, my drivers are updated, I've done system recovery ... nothing helps screenshot of my control panel & device manager please try to help...;(


























problem.jpg ?619 KB

Read other answers
RELEVANCY SCORE 78

Hi,my fan stopped working completely. The CPU heats up to 94C while stress testing, but the fan is not working. This goes for some days now. Can this be a software issue or is something broken?

Read other answers
RELEVANCY SCORE 78

Worked fine yesterday, now doesn't respond at all. I'm currently copying and pasting it... Beyond going to a support location, any ideas?

A:Lenovo Yoga 900 "n" key stopped working

Another thing I noticed - when the password page comes up on start up, some key is autotyping into the password field.

Read other 1 answers
RELEVANCY SCORE 78

My Lenovo is developing strange problems. From the start, the keyboard was doubling up characters. Now the USB ports have all shut-down. The USB controller is not showing in the BIOS. However Lenovo Diagnostics (Health and Support in Vantage) shows no indication of failure. I have had it checked with Fry's and Best Buy - both suspect motherboard. But to just diagnose they want $90. Plus $150 to replace motherboard.  This laptop is my bread and butter. I can not send this away for repairs.  Firstly why is Lenovo Diagnostics is passing something that is not working? Why motherboard needs to be replaced? 

A:Yoga 900 13ISK2 - USB ports are not working - passes Lenovo and windows diagnostics

First, make sure everything is up to date. Use Lenovo Vantage to install all the latest drivers - especially the chipset drivers - and the latest BIOS. Sometimes, that's all it takes.

Read other 1 answers
RELEVANCY SCORE 77.2

After a Window's update, my trackpad stopped working. After searches online for how to fix the issue, I noticed that the trackpad was completely unistalled from my computer (vs. just being disabled). I went to the Lenovo website and re-downloaded the driver, which fixed the issue..... for a few weeks. Now my trackpad stopped working again (randomly mid use...I had not restarted my computer or anything), with no further windows updates occuring. I looked and it is once again, unistalled. I tried to download the driver again, but it didn't fix the issue this time. How do I get my trackpad back installed and working?

Read other answers
RELEVANCY SCORE 77.2

Autorotation stopped working on my laptop. I'll tell you in detail:I bought a laptop Lenovo Yoga 500-15 ISK. As you know, Yoga can turn into a tablet and if it is turned over, then the image on the screen also turns, like on smartphones.However, after a while this function disappeared. Moreover, the "Autoroute Lock" icon disappeared from the "Quick Actions" on the "Notification Panel".Also, the lock screen setting from "Options / Display" disappeared.The autorotation lock button on the left side of the laptop either does not react.Can anyone tell me what's going on? How can I repair this function?

Read other answers
RELEVANCY SCORE 77.2

I have only been using this laptop for one month. Last night it had an update and when I tried to us my laptop I noticed the sound isn't working at all. When I tried trouble shooting, the system couldn't detect a problem. Please could you help?Thanks PR

Read other answers
RELEVANCY SCORE 77.2

 Hi,  I was a happy user of Lenovo Active Pen 2, but recently it has stopped working. By this, I mean that it does not produce any reaction from the touch screen when I tap the screen with it, although successfully connected to the laptop as the Bluetooth device. I have checked and re-installed the drivers and the software (Lenovo Pen Settings). I have also tried to replace the battery twice, and that seemed a right thing to do, at first: for several seconds after the replacement, the pen was working, indeed. Suddenly, the screen would stop reacting to the pen clicks and touches and would never react anymore. As I mentioned, I have observed the similar behaviour twice.  I would be very glad to get any assistance except for the most obivous advice like "Please double-check the drivers and the device batteries". Thanks a lot.

A:Lenovo Active Pen 2 stopped working with Yoga 920

The article is very interesting. Useful and educated with new thanks. [?????????????](https://ufa007.co/casino):R

Read other 1 answers
RELEVANCY SCORE 77.2

Hello,I have a Lenovo Thinkpad Yoga 260 laptop, Windows 10 64 bit, and a few months back the pen stopped working. I may have contributed to that. I got the ingenius idea to try to install my Wacom Intuos pen driver to see if it would work. The Lenovo pen stopped working but after I uninstalled the Intuos driver, the pen started working agin. But then Windows 10 updated and the pen started behaving strangely. I tried to disable Windows Ink, manually and via console commands, specifically ?reg add HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Pen /v LegacyPenInteractionModel /t REG_DWORD /d 1 /f?. After I entered this command the pen stopped working completely, and hasn't worked since. I tried entering the counter command ?reg add HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Pen /v LegacyPenInteractionModel /t REG_DWORD /d 0 /f?, I tried updating the pen driver via device manager. I tried updating all my drivers via Lenovo bridge (downloading all sorts of drivers, wintab, firmware updates...)updating my Bios, reinstalling Windows and reverting to factory settings. After that the touch display stopped working too, but somehow i mannaged to get it working agin. Regarding the pen, my computer doesn't even have the Wacom pen driver anymore, and I can't find it anywhere. I even searched the Wacom website for it, to no avail. Is there something I could do? Or do i have to take it to my retailer and have it serviced?I will ... Read more

Read other answers
RELEVANCY SCORE 77.2

Hello,I have a Lenovo Thinkpad Yoga 260 laptop, Windows 10 64 bit, and a few months back the pen stopped working. I may have contributed to that. I got the ingenius idea to try to install my Wacom Intuos pen driver to see if it would work. The Lenovo pen stopped working but after I uninstalled the Intuos driver, the pen started working agin. But then Windows 10 updated and the pen started behaving strangely. I tried to disable Windows Ink, manually and via console commands, specifically ?reg add HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Pen /v LegacyPenInteractionModel /t REG_DWORD /d 1 /f?. After I entered this command the pen stopped working completely, and hasn't worked since. I tried entering the counter command ?reg add HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Pen /v LegacyPenInteractionModel /t REG_DWORD /d 0 /f?, I tried updating the pen driver via device manager. I tried updating all my drivers via Lenovo bridge (downloading all sorts of drivers, wintab, firmware updates...)updating my Bios, reinstalling Windows and reverting to factory settings. After that the touch display stopped working too, but somehow i mannaged to get it working agin. Regarding the pen, my computer doesn't even have the Wacom pen driver anymore, and I can't find it anywhere. I even searched the Wacom website for it, to no avail. Is there something I could do? Or do i have to take it to my retailer and have it serviced?I will ... Read more

Read other answers
RELEVANCY SCORE 76.4

Hi, I have a Lenovo Yoga 910 that was working fine but then, suddenly, the forward usb-c port stopped working. Tried to reinstall and update USB driver, no results. I checked if the problem was with my adaptors but it is not, a friend of mine has the same laptop as mine and it is working. Does anyone have any suggestions? Thanks

Read other answers
RELEVANCY SCORE 76.4

Recently whenever I switch my laptop to tablet mode,the touchscreen stops working completely. Once I restart the computer, it starts to work again. Could something be broken? 

Read other answers
RELEVANCY SCORE 76.4

Keyboard and trackpad stopped working on Yoga 260 laptop. USB mouse and keyboard work fine. Also keyboard works in BIOS settings. I have replaced keyboard/ trackpad / system board and even hard drive w/fresh Windows 10 image. Same results: keyboard and trackpad don't work. Your help is much appreciated.

Read other answers
RELEVANCY SCORE 76.4

Hey everyone, unfortunately the keyboard backlight of my yoga 900 has stopped working and I cannot link the problem to any windows update or something. I have already checked the BIOS and Fn Keys are enabled.  Thanks in advance Kay

Read other answers
RELEVANCY SCORE 75.6

I got a new Lenovo Yoga 520 notebook a few days ago - initially everything was working fine, however now when I switch it into tablet mode the touch screen is completly unresponsive. I have done all the Lenovo system updates and windows 10 is up to date.  Has anyone experienced a simular issue and knows how I can fix this? Its still under warranty but I would prefer to try and fix myself if possible.

Read other answers
RELEVANCY SCORE 75.6

Hello,Yesterday my touch screen in my Lenovo Yoga 720 stopped working with finger touch. It, however, still works with pen.I've tried to disable/uninstall HID driver, updating Windows, updating Lenovo with Service Brigde, safe boating, normal booting Windows nothing helped.Could you please provide me some sort of advice how to turn on my touch screen again? It is a laptop I've bought 3 months ago and I need to rely on it.Many thanks

Read other answers
RELEVANCY SCORE 74.8

Anyone else having an issue with the touchscreen their Brand new X1 Yoga (Gen 2)?  I have been able to fiddle with drivers and get it working periodically, but after sleep or a reboot it doesnt work again.

Read other answers
RELEVANCY SCORE 74.8

All drivers are fine. I have tried disabling and enabling & reinstalling HID touch screen drivers but it didnot work. I have also reset the PC . But i didn't fix. I dont think its a hardware problem. Any solution??   

Read other answers
RELEVANCY SCORE 73.6

Vista Ultimate 64-bit, ASUS Rampage Formula motherboard, USB mouse and keyboard connected in back ports.

Two things happened: Avira antivirus warned me of some threats which I either ignored or deleted. Windows Update had some updates ready (although I'm not sure if it updated).

I turned off my PC for a couple of hours, turned it back on and realized that my USB keyboard was not working on the password screen.

I eventually unplugged it from the back and plugged it into the front, where it worked. However, my USB mouse did not work when plugged into the second front port, nor did it work when plugged into the front port in which the keyboard worked.

I accessed System Restore using my keyboard and restored to one day previously. When it finished, both keyboard and mouse worked, although I got a pop-up message alerting me that the "drivers for your device could not be installed." When I clicked "OK," the mouse stopped working again.

I have checked BIOS and both mouse and keyboard are recognized, so it does not appear to be a hardware issue.
 

Read other answers
RELEVANCY SCORE 73.2

I have been chasing threads trying to find solutions to this.  Found a clue, was directed to the power management driver thread as a possible solution, was told it was not as I was on Windows 10 and was told to start a new thread.  So here it is.Very frustrating as none of my other brands of laptops have issues wth actual buttons working after an update....however Lenovos do.  Here is the situation that occurred after most likely a Windows 10 update. However I cannot be sure it was not a Lenovo update or a Lenovo update hidden in a windows 10 udpate.  All I know is my volume buttons don't work correctly now.  Some specifics.... Holding the function key and hitting escape toggles the fn behaviour.However the light on the mute button never goes off although it does mute and Un mute the volume. It also brings up the onscreen volume display which you can touch and change volume crudely.However while the mute button toggles muting the volume....Although the light stays on....the volume up and down buttons also mute and unmute vs. raising and lowering volume!!!I saw the comment that in windows 10 these buttons are controlled by windows. However not sure why only lenovo has issues with their functions keys after oem or Windows updates.Thanks for any help.BJBBJB

A:Volume Buttons have stopped working correctly on S3 Yoga 14 after Win10 or Lenovo update (they mute)

Can you please provide the "System Model" and "BIOS Version/Date" exactly as they appear in msinfo32.exe?  Thanks!

Read other 1 answers
RELEVANCY SCORE 65.6

I've had my Thinkpad Yoga 14 (20FY) for a little over a year now. And one by one over the months, the plastic inside each USB port would break off as a unplugged peripherals in a normal fashion. I feel this might be a defect considering I've never had this problem with any other computer in my life, much less all three ports.  So anyway, has anyone had this problem? I'm looking for replacement USB sockets online but can't find them for this model. 

Read other answers
RELEVANCY SCORE 63.6

Nothing I plug into any of my usb2.0 ports will work.

I get the message 'USB Device Not Recognized - One of the usb devices attached to this computer has malfunctioned, and Windows does not recognize it. for assistence in solving this problem click this message'

Clicking this message inevitably didnt help.

This has only happened today, and I only noticed it after installing Daemon Tools v4.0 which I have now uninstalled which hasnt solved the problem. This could of course be a coincidence.

Can anyone suggest anything I can try? Let me know any information you need and I will post it.

Thanks in advance

-
 

A:USB Ports stopped working

Read other 16 answers
RELEVANCY SCORE 63.6

My front and rear USB 3 ports stopped working. The rear USB 2 ports still work. When I plug an external HDD into the front USB 3 ports it powers up the drive, but it isn't recognized in Windows Explorer. My USB card reader doesn't light up. Device Manager doesn't show any USB 3 devices, and nothing is showing a yellow x in Device Manager.

Any ideas? The last time I used the front ports was a few weeks ago at most. There have been Windows 10 updates since then, but I don't know specifically when they stopped working.

Read other answers
RELEVANCY SCORE 63.6

I was off work for a few days, returned and hooked up my laptop and now it will not recognize my printer when plugged into the usb port.  I tried other devices and it won't recognize any except my wireless mouse.  I have searched and it appears it could be a usb 3.0 port not recognizing a 2.0 connection...but that doesn't explain why it has been working all of this year until now.  I also notice there is only one USB Root Hub where I have 3 ports.  Do you need a root hub for each port?  The root hub is xHCI. Would appreciate any assistance.

Read other answers
RELEVANCY SCORE 63.6

I have a new Dell Dimension E521

It runs on windows vista. Last week all of the usb ports stopped working, including front and back. I've never had this problem before i have no idea what it would be. Can anyone help me?
 

A:USB Ports Stopped Working

Read other 11 answers
RELEVANCY SCORE 63.6

hi all, this problem started out as just one port, but quickly has spread to all ports. i installed a new printer hewlett packard 3550 deskjet, which initially worked perfectly and then died after printing once. i have also just installed a dvd burner (LG super multi RW) which doesn't seem to work properly either. since installing these new things all my usb ports have died. further i have to restart my computer often three times before the mouse will work. worried. any suggestions?
 

A:all my usb ports stopped working!

uninstall the new stuff and restart with the printer connected.
this should reinstall that device and it should work more than once.
Once that is stable, repeat with the dvd.

using the device manager, you should never see a red or yellow icon, which
says disabled or problem respectively
 

Read other 1 answers
RELEVANCY SCORE 63.6

I have a problem with my desktop PC. The USB ports are not working so I can't use my keyboard or mouse.

I'm not sure if it has any connection with this, but today I tried installing a SSD to my system with no luck. While doing that, I set the BIOS to AHCI as I read that would be the most optimal. Well, I kept getting errors trying to install Win7 to the SSD so I decided to save it for a later time. Then I turned off my PC, unplugged the SSD and plugged my HDD back in. On boot up, I entered BIOS and set settings to default. After this my USB ports stopped working..

I have tried turning off my system, unplugging the powercord and the CMOS battery for at least 15 minutes with no luck. I have also tried plugging my keyboard into every single USB port my PC has. I can't even enter BIOS or press F8 to enter safe mode now. Any suggestions? I'm using WinXP and my motherboard is a Gigabyte GA-870A-UD3.
 

A:USB ports stopped working

Borrow or purchase a ps2 kb. Enter BIOS and enable USB KB/Mouse. I'm not sure it is called exactly that, but it is something similar that you will be able to find. I too have a Gigabyte motherboard (older than yours even) and have had problems with it liking USB kb inputs until I explicitly set that in the BIOS. What is weird is sometimes USB will work if that isn't set, or sometimes it will half-*** work, as in I could get into the BIOS or force the boot selection menu, but then the kb wouldn't work.

So bottom line is, I know what you are describing, but I don't know of a good fix, outside of just acquiring a ps2 kb which will get you out of this situation 100% of the time.
 

Read other 4 answers
RELEVANCY SCORE 63.6

Hi,
It would be great if anyone has an idea what kind of problem I am dealing with here.
Two days ago, my USP ports just stopped working. I turned off my Toshiba Satellite A305-6829 in the evening, the next day I turned it back on, nothing.
I tried to connect my mouse and two different external hard drives, their light is on, so there is power, but the devices are not recognized.
In the device manager, it shows a yellow exclamation mark next to all the USB ports and under properties it says "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)".
I tried to uninstall the drivers and reinstall, it's still the same.
Is there anything else I can do? Is it likely to be a hardware problem? The laptop is only 4 months old and everything else works fine.
Thanks so much for any suggestions,
Luna
 

A:HELP!!! USB ports stopped working!

Try this fix by JohnWill

Johnwill's solution

Create a file with NOTEPAD containing the following lines and save it as FIX.REG
-------------------------- Use text after this line --------------------------------
REGEDIT4

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Environment]

"DEVMGR_SHOW_NONPRESENT_DEVICES"="1"
-------------------------- Use text before this line --------------------------------

Double click on FIX.REG and say yes to the Merge Into Registry question.

Unplug ALL USB devices.
Open Device Manager.
View, Show Hidden Devices.
Uninstall all devices under USB Controllers.
Uninstall all devices under Disk Drives that you know are not present.
Uninstall all devices under Storage Volumes. Say no to any reboot prompts until you are finished. Also, if a Storage Volume doesn't uninstall, ignore it and move to the next one.
If you have a yellow ? with unknown devices, uninstall all of the entries there as well.

When this is done, reboot TWICE.

Reconnect the USB devices and see if they're recognized properly.

NOTE: If you have a USB keyboard and/or mouse, you'll have to modify the instructions and leave enough parts for those to function. I don't have one yet, so I haven't had time to modify the instructions.
__________________
Microsoft MVP - Shell/User
 

Read other 1 answers
RELEVANCY SCORE 63.6

Hi

I am running Windows XP SP3 on a HP Compaq NX6325.

A month ago I got all 3 of my USB ports stopped working. Device Manager shows each USB Host Controller and the corresponding USB Root Hub as working correctly.

I can uninstall the USB Root Hubs, but the 3 Host Controllers will not allow me to interact at all, i.e. I when I try to update the driver, disable it or delete it then the window freezes until I stop the process.

I have updated the BIOS to the latest from the HP website and made sure that USB is enabled.

Searching the web I have tried a few driver check programs, all of which says nothing about upgrading the USB.

One thing to mention.... from the MS website it states that USB usualy uses IRQ 9 whereas my USB Controllers are on IRQ 19.

Any help gratefully received

A:3 x USB Ports Stopped working

You cannot update...USB controller drivers, those are installed by Windows. If they are damaged, updating won't necessarily overcome that.

Go to Device Manager...ignore the hubs, uninstall each controller...reboot.

FWIW: General USB Problems in Windows XP - http://support.microsoft.com/kb/310575

You might also try Microsoft Fix it Center Online - http://fixitcenter.support.microsoft.com/Portal .

Louis

Read other 3 answers
RELEVANCY SCORE 63.6

I regularly use USB flash drives. Today, they ALL stopped working on ALL ports. They are from Kingston and Cruzer, and I have two USB 2.0 ports and one USB 3.0 port. When I plug in a flash drive, the drive letter I had assigned to it appears under This PC as a removable device, but if I click on the drive letter, I get a message, "Please insert a disk into [driveLetter]:." Also, there is no option to safely remove the drive; it's as if the drive isn't there at all! In device manager, in both Root USB Hubs and in the Generic USB Hub, I unclicked the checkboxes to have the computer turn off the device to save power. I restarted the PC, but that did not help. Could the problem be HP 3D Drive Guard? If so,is there a later version than March 2016? I reinstalled that one, but it did not help either. Has anyone seen this issue before? Thank you.

A:all usb ports stopped working

Hi,When you go into device manager under universal serial bus do you see your devices listed?-Try uninstalling drivers for pen drives and then reboot computer If you go into disk manager (right-click on start > disk manager) do you see your devices?-Try assigning new letter to drive Let me know,David

Read other 1 answers
RELEVANCY SCORE 63.6

Hi,

I am using an HP DV9310us laptop with Vista Home Premium SP1 32-bit, and an AMD Turion 64 TL-52 processor. (Let me know if you need any more info to troubleshoot)

A little over a month ago, I plugged in an old optical mouse to my laptop, which I had previously used on a much older desktop.

Almost immediately, I got a popup message saying "One of your USB devices is malfunctioning". The mouse didn't work in that port, so I tried another one. It worked for a few minutes, then I got the same message again. I unplugged the mouse and decided to give up. A few minutes later I started getting the same error message over and over again multiple times in rapid succession, with nothing attached to my usb ports. I wish I had written down or copied the exact error message, but I didn't, and now it's too late to remember the exact message. At that point, I was sleepy and I decided to deal with the problem the next day.

When I woke up and tried to plug in a different mouse (which was working on said laptop previously), I discovered that NONE of my USB ports were working at all. Since then, I have tried every fix I could find on the internet, on many different forums, and nothing has worked.

Upon further inspection, I noticed that the USB ports still supply power (sort of). For instance, when I plug in my usb hard drive, it lights up but doesn't spin, and nothing is recognized by the computer. When I plug in my Windows Mobile Phone with the usb charge... Read more

A:All USB ports stopped working!

Read other 7 answers
RELEVANCY SCORE 63.6

I have a E1-570. Today when i turned on the pc, something weird happened. Two of my usb ports stopped working. I tried to update the drivers but everything was up to date. Is there a way to fix the problem? they worked until this morning. 

Read other answers
RELEVANCY SCORE 63.6

I have a Dell 8700 and during a session loading music from iTunes, all USB 2.0 and 3.0 ports stopped working.  I tried rebooting and powering down and pulling power to no avail.  When I boot the computer, the lights on the Logitech keyboard/mouse wireless controller go on but as Windows 10 starts, they go off.

I can work with the computer because I have TeamViewer running.



I have a Dell 8700 running Windows 10 (Creators update). While transferring music to my ipad all USB ports suddenly stopped working, USB 2.0 and 3.0. I tried rebooting, shutting down and unplugging power for an hour but no help. I have a wireless Logitech mouse/keyboard. When powering up, the lights go on on the wireless controller until Windows 10 starts booting and then they go off. Any ideas on what the problem is? No yellow dots next to any of the USB items in the device manager.





I have a Dell 8700 running Windows 10 (Creators update). While transferring music to my ipad all USB ports suddenly stopped working, USB 2.0 and 3.0. I tried rebooting, shutting down and unplugging power for an hour but no help. I have a wireless Logitech mouse/keyboard. When powering up, the lights go on on the wireless controller until Windows 10 starts booting and then they go off. Any ideas on what the problem is? No yellow dots next to any of the USB items in the device manager.


I have a Dell 8700 running Windows 10 (Creators update). While transferring music to my ipad all USB ports ... Read more

Read other answers
RELEVANCY SCORE 63.6

I am new here and not sure if this post belongs here, if not please point me in the right direction.  
About five month ago I built a pretty basic computer. I have been using a pretty crappy tower since then and today upgraded. I switched out all the internals and set everything up in the new tower. After booting up into windows (8.1) anything connected to any USB port would become unresponsive. Although every minute or so the number lock light would flash signifying the keyboard was receiving power for a split second. I shut down the computer and booted into BIOS and the keyboard worked perfectly. I also checked to make sure the USB ports were enabled in one of the BIOS pages. Even after this the keyboard and mouse refused to work after entering windows. 

A:USB ports stopped working

   You might want to try re-installing your motherboard and chip set drivers, it couldn't hurt.

Read other 7 answers
RELEVANCY SCORE 63.6

Hi,
I've been working on this problem online with HP for over a week. They've given up and are shipping me a box to return the machine for them to fix at the factory. Before I give up the PC for the time it takes them to do that, I thought I'd ask here to see if anyone has already successfully solved this problem.

My computer has stopped recognizing anything that's plugged into any USB port. Device manager says the ports are active and fully powered. We've tried re-installing the USB Root Hubs (anyone know why there are always two of them?) multiple times, upgraded the drivers, and in a last-ditch attempt to make everything like new again we reinstalled the operating system entirely to factory condition after backing up all our data to DVDs.

Still no recognition of anythign in a USB port. Printer says it's installed but nothing will print, flash drives are not recognized, nor camera or iPod. Interestingly enough it doesn't seem to be a hardware problem since the iPod WILL charge in the USB port just won't sync.

Has anyone seen this problem before?

Thanks.

A:Usb Ports Stopped Working

I can't say for sure, but if you've reinstalled the OS and still can't use the USB ports - then it's time for a repair/replacement. It sounds to me as if it's a partial failure of the USB ports (the data channel rather than the power) - but I don't know a whole lot about their construction. Sorta like one of the traces that the data travels is broken, and it's broken before the split to the different ports (but this is only speculation on my part).

I may have seen the same thing at work not long ago - but can't recall the make of the system. As I seem to remember, we shipped it off for repair at the service center.

Read other 3 answers
RELEVANCY SCORE 63.6

I recently acquired an HP Elite model H8-1050 and I reinstalled my OS from scratch (Custom Windows Ultimate). In the beginning the 2 3.0 ports on the top of the unit next to the stereo jack and mic port were working. After installing the OS, flashing my BIOS and updating all drivers they are no longer working by which I mean when I put a flash stick or other USB peripheral nothing happens. Now I'm pretty sure it's a software issue because the stereo out and microphone ports work fine and they are all a part of one piece of hardware and because they did work at some point. It's a fairly new device still long under warranty so I doubt it could have failed so quickly.

I looked in my bios but couldn't find any settings that relate to USB and in my Device Manager it shows no unknown devices. HP upper level tech support wasn't much help either and wanted me to reinstall my OS entirely or backdate my bios flash which is both crude and risky. For reference he tells me I have an IPISB-CH2 Pegatron Mobo. I used the bios flash and controller drivers directly from HP's website for my model. Any ideas? I'm wondering if there are separate 3.0 drivers I need. Google H8-1050 drivers (64bit) to see exactly what I used.

Thanks
 

A:USB 3.0 SS Ports Stopped Working?

Read other 10 answers
RELEVANCY SCORE 63.6

Hello I'm new to this so I'll try my best to explain the problem. I have a wireless mouse that stopped working, the problem is when i plugged the wireless receiver in the USB port, the computer says "found new hardware" and hardware is installed and ready to use. The mouse works for a couple seconds but then after that they stopped moving, after I restarted the computer, the mouse still stands in the center on the screen, so I tried a different port the same thing happens and if I use the the USB port already the mouse won't even move for a few seconds. Its not the mouse's fault because I asked my neighbor to borrow his mouse(which is USB plug mouse) and the same thing happens just like my mouse. I tried to to see if its the USB devices' problems but I use my flash drive and it works so its not USB device's problem so I'm wondering if some one could help me with this problem.
 

A:Usb ports stopped working

Read other 9 answers
RELEVANCY SCORE 63.6

Hey guys,

Earlier today my computer just stopped recognising my network adapter. Luckily, I've got a built-in one but it isn't any good because I only get about 25% of the actual speed I'm meant to. I've tried the following to fix it:
Restarting
Unplugging the power cable for 5 mins
Reinstalling it with device manager
Using the disc
Using a different USB port
Replacing the adapter

My computer is the Packard Bell iXtreme M5850. Can anyone help me try to fix this?
 

A:USB ports stopped working

Might be worth noting that my peripherals all work in whichever slot I put them in. It seems that only the Netgear product seems to have stopped working. It is the Netgear WNA3100.
 

Read other 2 answers