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Ports on Lenovo Yoga 900 stopped working

Q: Ports on Lenovo Yoga 900 stopped working

So, as the title suggests, all the ports on my Lenovo Yoga 900 have stopped reading any outside device. I went into device manager and the usb ports don't show up anymore under the Universal Serial Bus controller tree. The only device that stills works, thankfully, is the charger which plugs into the special usb port. If anyone knows a solution i would be grateful, thank you.

Btw sorry for the quick post i am writing this on my phone. I can provide more specs for the computer if needed, also i am running Windows 10.

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RELEVANCY SCORE 200
Preferred Solution: Ports on Lenovo Yoga 900 stopped working

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RELEVANCY SCORE 84.8

This morning, I found that my USB ports are not working. Any ideas on what is wrong? In the Device Manager I see USB drivers for the bluetooth and camera, but nothing for the ports - should there be? This only out of ordinary thing to occur was that I left the PC on and unplugged last night, and the batteries ran out. Help, I cant connect my iPhone!

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RELEVANCY SCORE 83.6

I have a Yoga 900 13ISK2Yesterday my usb ports stopped working (the charger still works) I updated the BIOS and they worked again for about 4 hours, then stopped again. Can you help?

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RELEVANCY SCORE 83.6

Yesterday evening, the USB-C ports of my Lenovo Yoga 920 stopped working suddenly. While working with the computer, the connected external monitor and the laptop screen both went dark and I couldn't revive them by disconnecting/reconnecting any cables or by pressing any keys on the laptop. In the end, I had to force a hard restart of the Yoga 920 by pressing the power button on the right. After rebooting the laptop, I noticed that it completely failed to communicate with any devices connected to the USB-C port, including my external monitor, keyboard, mouse and Ethernet network. First suspecting an issue with the connected USB-C hub (Kensington USB-C Universal Dock 60W (SD4600P)), I performed a full power recycle, including detaching/attaching cables, of all involved components. This had no result. I noticed then in the Windows 10 Device Manager (devmgmt.msc), that the USB device "UCSI USB Connector Manager" was marked as not working (yellow exclamation mark). The status of the device was:This device cannot start. (Code 10) STATUS_DEVICE_POWER_FAILURE Disabling/removing/reinstalling this device in Windows 10 had no effect on the issue. Then I noticed that the laptop didn't charge while connected to the power supply from Lenovo, which was delivered with the laptop. There are two USB-C ports on the left side of the laptop. The one towards the back is marked as the one to use for charging. It didn't work any more. I had to connect the USB-C cable from th... Read more

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RELEVANCY SCORE 81.6

the usb 3.0 stopped was working fine but last week both stopped working. i have checked drivers, but that dosent seem to be the problem. they can charge my phone but dosent decect it or anything else. the usb 2.0 port works fine as usual

A:Lenovo Y50-70 USB 3.0 ports stopped working suddenly

hi haemming,
 
Welcome to the Forums.
 
Can you try the following:
1. Boot into the BIOS by continuously tapping F2 on boot-up. Once in the BIOS, hit F9 to load factory default settings then hit F10 to save and exit (this reloads the hardware configuration of the machine). Once inside Windows, uninstall the USB 3,0 driver (Device Manager > Universal Serial Bus Controllers) then scan for hardware changes.
 
When the USB device comes back, try to test your phone or any USB device (e.g., USB mouse, flashdrive, etc.) and observe.
 
2. If same problem, try to power down the machine > press the OneKey Recovery button > select System Recovery and test if the mouse will work on the USB 3.0 port
 - Sample image
 
Alternatively, you can also hold the Shift key then restart Windows and observe if the USB mouse will work on the Windows 8 Advanced Options.
 
If none of the above method works then I recommend you contact the lenovo helpdesk and report your findings as the USB 3.0 port is definitely malfunctioning and requires service.
 
 
Support phone list
 
 
Let me know how it goes..
 
Regards

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RELEVANCY SCORE 79.2

hello! I have Lenovo yoga 3 pro 13ISK win 10 , and the USB port stopped working - the PC does not recognize it when I go to control panel - DEVICES - I don't see USB section.I did Lenovo system diagnostic = nothing, my BIOS is updated, my drivers are updated, I've done system recovery ... nothing helps screenshot of my control panel & device manager please try to help...;(


























problem.jpg ?619 KB

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RELEVANCY SCORE 79.2

Worked fine yesterday, now doesn't respond at all. I'm currently copying and pasting it... Beyond going to a support location, any ideas?

A:Lenovo Yoga 900 "n" key stopped working

Another thing I noticed - when the password page comes up on start up, some key is autotyping into the password field.

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RELEVANCY SCORE 78.4

I have only been using this laptop for one month. Last night it had an update and when I tried to us my laptop I noticed the sound isn't working at all. When I tried trouble shooting, the system couldn't detect a problem. Please could you help?Thanks PR

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RELEVANCY SCORE 78.4

Autorotation stopped working on my laptop. I'll tell you in detail:I bought a laptop Lenovo Yoga 500-15 ISK. As you know, Yoga can turn into a tablet and if it is turned over, then the image on the screen also turns, like on smartphones.However, after a while this function disappeared. Moreover, the "Autoroute Lock" icon disappeared from the "Quick Actions" on the "Notification Panel".Also, the lock screen setting from "Options / Display" disappeared.The autorotation lock button on the left side of the laptop either does not react.Can anyone tell me what's going on? How can I repair this function?

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RELEVANCY SCORE 78.4

After a Window's update, my trackpad stopped working. After searches online for how to fix the issue, I noticed that the trackpad was completely unistalled from my computer (vs. just being disabled). I went to the Lenovo website and re-downloaded the driver, which fixed the issue..... for a few weeks. Now my trackpad stopped working again (randomly mid use...I had not restarted my computer or anything), with no further windows updates occuring. I looked and it is once again, unistalled. I tried to download the driver again, but it didn't fix the issue this time. How do I get my trackpad back installed and working?

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RELEVANCY SCORE 77.6

Hey everyone, unfortunately the keyboard backlight of my yoga 900 has stopped working and I cannot link the problem to any windows update or something. I have already checked the BIOS and Fn Keys are enabled.  Thanks in advance Kay

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RELEVANCY SCORE 77.6

Hi, I have a Lenovo Yoga 910 that was working fine but then, suddenly, the forward usb-c port stopped working. Tried to reinstall and update USB driver, no results. I checked if the problem was with my adaptors but it is not, a friend of mine has the same laptop as mine and it is working. Does anyone have any suggestions? Thanks

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RELEVANCY SCORE 76.8

I got a new Lenovo Yoga 520 notebook a few days ago - initially everything was working fine, however now when I switch it into tablet mode the touch screen is completly unresponsive. I have done all the Lenovo system updates and windows 10 is up to date.  Has anyone experienced a simular issue and knows how I can fix this? Its still under warranty but I would prefer to try and fix myself if possible.

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RELEVANCY SCORE 76

Anyone else having an issue with the touchscreen their Brand new X1 Yoga (Gen 2)?  I have been able to fiddle with drivers and get it working periodically, but after sleep or a reboot it doesnt work again.

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RELEVANCY SCORE 76

All drivers are fine. I have tried disabling and enabling & reinstalling HID touch screen drivers but it didnot work. I have also reset the PC . But i didn't fix. I dont think its a hardware problem. Any solution??   

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RELEVANCY SCORE 73.6

Vista Ultimate 64-bit, ASUS Rampage Formula motherboard, USB mouse and keyboard connected in back ports.

Two things happened: Avira antivirus warned me of some threats which I either ignored or deleted. Windows Update had some updates ready (although I'm not sure if it updated).

I turned off my PC for a couple of hours, turned it back on and realized that my USB keyboard was not working on the password screen.

I eventually unplugged it from the back and plugged it into the front, where it worked. However, my USB mouse did not work when plugged into the second front port, nor did it work when plugged into the front port in which the keyboard worked.

I accessed System Restore using my keyboard and restored to one day previously. When it finished, both keyboard and mouse worked, although I got a pop-up message alerting me that the "drivers for your device could not be installed." When I clicked "OK," the mouse stopped working again.

I have checked BIOS and both mouse and keyboard are recognized, so it does not appear to be a hardware issue.
 

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RELEVANCY SCORE 63.6

My computer crashed after doing a backup and the keyboard stopped working so I decided to remove all USBs and reinsert them then all my other USBs stopped working how do I fix this ?

And I get error 28 for all my USB drivers

A:USB ports stopped working

Sometimes this is a BIOS issue.
Reboot your computer and hit the "Delete" button, during "post".
It should be a black screen with white alpha numerics. At the bottom of the screen it may tell you to hit a different key, like F2.
In the BIOS,check your usb setting, in case it has gone haywire.

Also update the info in the "My System Specs". More information makes it easier to trouble shoot.

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RELEVANCY SCORE 63.6

I have a problem with my desktop PC. The USB ports are not working so I can't use my keyboard or mouse.

I'm not sure if it has any connection with this, but today I tried installing a SSD to my system with no luck. While doing that, I set the BIOS to AHCI as I read that would be the most optimal. Well, I kept getting errors trying to install Win7 to the SSD so I decided to save it for a later time. Then I turned off my PC, unplugged the SSD and plugged my HDD back in. On boot up, I entered BIOS and set settings to default. After this my USB ports stopped working..

I have tried turning off my system, unplugging the powercord and the CMOS battery for at least 15 minutes with no luck. I have also tried plugging my keyboard into every single USB port my PC has. I can't even enter BIOS or press F8 to enter safe mode now. Any suggestions? I'm using WinXP and my motherboard is a Gigabyte GA-870A-UD3.
 

A:USB ports stopped working

Borrow or purchase a ps2 kb. Enter BIOS and enable USB KB/Mouse. I'm not sure it is called exactly that, but it is something similar that you will be able to find. I too have a Gigabyte motherboard (older than yours even) and have had problems with it liking USB kb inputs until I explicitly set that in the BIOS. What is weird is sometimes USB will work if that isn't set, or sometimes it will half-*** work, as in I could get into the BIOS or force the boot selection menu, but then the kb wouldn't work.

So bottom line is, I know what you are describing, but I don't know of a good fix, outside of just acquiring a ps2 kb which will get you out of this situation 100% of the time.
 

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RELEVANCY SCORE 63.6

Hello I'm new to this so I'll try my best to explain the problem. I have a wireless mouse that stopped working, the problem is when i plugged the wireless receiver in the USB port, the computer says "found new hardware" and hardware is installed and ready to use. The mouse works for a couple seconds but then after that they stopped moving, after I restarted the computer, the mouse still stands in the center on the screen, so I tried a different port the same thing happens and if I use the the USB port already the mouse won't even move for a few seconds. Its not the mouse's fault because I asked my neighbor to borrow his mouse(which is USB plug mouse) and the same thing happens just like my mouse. I tried to to see if its the USB devices' problems but I use my flash drive and it works so its not USB device's problem so I'm wondering if some one could help me with this problem.
 

A:Usb ports stopped working

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RELEVANCY SCORE 63.6

Nothing I plug into any of my usb2.0 ports will work.

I get the message 'USB Device Not Recognized - One of the usb devices attached to this computer has malfunctioned, and Windows does not recognize it. for assistence in solving this problem click this message'

Clicking this message inevitably didnt help.

This has only happened today, and I only noticed it after installing Daemon Tools v4.0 which I have now uninstalled which hasnt solved the problem. This could of course be a coincidence.

Can anyone suggest anything I can try? Let me know any information you need and I will post it.

Thanks in advance

-
 

A:USB Ports stopped working

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RELEVANCY SCORE 63.6

The USB ports on my friend's laptop (HP Pavilion DV6000 running XP Home) randomly stopped working about a week ago. He hasn't made any changes to the system in some time. When you plug in a USB device, it gets power, but the computer doesn't recognize it. Here's what I've tried so far:

- Uninstalled all USB drivers from the device manager
- Unchecked the "allow computer to turn off this device" option under power management
- Installed newest version of the nVidia cihpset
- Made sure that USB is enabled in the BIOS
- Tried a registry fix found here - http://forums.techguy.org/hardware/673766-usb-ports-suddenly-stop-working.html

Unfortunately, nothing has worked. What worries me is that I also tried using an Ubuntu live cd, and no USB devices were recognized there either. I'm thinking that this might be a hardware problem which can't be fixed, but does anyone have any ideas on what to try before I declare this problem unfixable?
 

A:USB Ports Stopped Working

Hi,

have a look here: http://forums.techguy.org/hardware/689550-usb2-problem-win-xp.html

I also tried a live Linux cd (Puppy)

Hope this helps

Rob
 

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RELEVANCY SCORE 63.6

I was working normally, playing a game, but then suddenly the sound stopped working. I identified that it was the USB ports, not the speakers, that were not working. The computer has 12 USB ports, all of them have stopped working. Is there any way this can be fixed? I ran the TSG SysInfo, but it just came up with this:

Tech Support Guy System Info Utility version 1.0.0.1
OS Version:
Processor:
Processor Count:
RAM:
Graphics Card:
Hard Drives:
Motherboard:
Antivirus: None

I'm guessing it shouldn't do that. Please help me as soon as possible! Oh, sorry if this was posted in the wrong section!
 

A:USB ports stopped working

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RELEVANCY SCORE 63.6

My ASUS X83VB has 5 USB ports. I have Windows 7 64 Bit, it was a clean install 3 weeks ago. It was working fine until today, I noticed that my Ipod Shuffle wasn't recognized when I plug it into a USB port (Device not successfully installed, Device manager shows a code 43). I tried another USB port, no luck. Tried one on the back, and it works. It turns out that the Shuffle only works on 2 of my 5 ports. That's not good.

So I did the usual routine of restarting, uninstalling / reinstalling the driver / iTunes, and uninstalling / reinstalling the USB driver. I even went as far as doing System Restore as far back as 11/23 (and I know it was working fine back then). Even the system restore didn't help (so I reversed the restore). Reckon it might be the Shuffle's problem, so I hooked it to another computer. Works fine as usual, so I know it's not the Shuffle. Then I unplugged the Microsoft mouse from my other computer (and the mouse works fine on that other computer), and plug it into this one. The mouse is not recognized for ALL USB ports. Awesome.

I realized once I turn on my computer and go to Device Manager (without plugging in anything), I still see an "Unknown Device" with that yellow triangle with and exclamation mark, and I can't get rid of it regardless of uninstalling, updating, or disabling the driver (and can't rollback since the button is faded). I really hope it's not hardware failure, though I really don't think it is since it's happening for multiple U... Read more

A:USB Ports Stopped Working

Welcome! Where is the yellow mark in Device Manager? I did not catch what you said: does anything work on those ports?

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RELEVANCY SCORE 63.6

usb ports were working fine for my headset and wireless mouse/keyboard receiver just two days ago. today first my headset wouldnt work when i plugged it into the one outlet, then i tried in the other outlet and got no luck, and my wireless reciever wouldnt work after i plugged it back in either. and the usb ports have not worked since. usually it gives me no indication that it found something is plugged in but sometimes it will give me a message in a little pop-up bubble saying
" USB Device Not Recognized"
one of the usb devices attached to this computer has malfunctioned, and windows does not recognize it. for assistance in solving this problem, click this message

clicking the message brings us a screen that shows the 3 available usb ports, with an unknown device in one of them. at the bottom it says a recommendation to try reconnecting it and if windows still doesnt recognize it, replace the device.

this device has always worked without any problems for the 3 months ive owned this computer and so has the headset so im pretty convinced the devices arent the problem.

A:usb ports have stopped working

  
Quote: Originally Posted by obadagibidaz


usb ports were working fine for my headset and wireless mouse/keyboard receiver just two days ago. today first my headset wouldnt work when i plugged it into the one outlet, then i tried in the other outlet and got no luck, and my wireless reciever wouldnt work after i plugged it back in either. and the usb ports have not worked since. usually it gives me no indication that it found something is plugged in but sometimes it will give me a message in a little pop-up bubble saying
" USB Device Not Recognized"
one of the usb devices attached to this computer has malfunctioned, and windows does not recognize it. for assistance in solving this problem, click this message

clicking the message brings us a screen that shows the 3 available usb ports, with an unknown device in one of them. at the bottom it says a recommendation to try reconnecting it and if windows still doesnt recognize it, replace the device.

this device has always worked without any problems for the 3 months ive owned this computer and so has the headset so im pretty convinced the devices arent the problem.


Have you updated drivers or downloaded any programs in the last 2-3 days?

Can you see them in your device manager? computer>system properties>device manager (left)>Universial serial bus controllers (usb)
Any yellow triangles?

A system restore would more than likely fix it if your really stuck.

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RELEVANCY SCORE 63.6

hey guys i recently just switched on my pc and found that all the usb ports have been disfunctional i did not ad any new hardware nor did i install any new software. im using vista ultimate can someone please help me as my printers and all my external drives are no longer working. Is there a driver update or a link of any software that can fix the problem.
when i plug a device into my usb it shows power on the device but my computer does not register it....

please help
 

A:My usb ports just stopped working

Look in your device manager and see if any USB devices have show to be not working or not installed. In any case try deleteing the USB Controller and letting Windows reinstall it.
 

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RELEVANCY SCORE 63.6

On my Hewlett-Packard 110-412na machine running Windows 8.1, the USB ports stopped working a couple of times recently

Since USB is the only interface between keyboard and rodent, and I waited 20 minutes or so, I had to switch the machine off and back on again.

I looked in Device Manager where everything looked ok (no yellow flags). The properties of all the devices stated that they are all working properly.

On the second occasion I was writing in Notebook, which doesn't have automatic saving, and lost a lot of work.

What might have been the cause of the USB shutting down?

A:USB ports stopped working.

Bad or missing driver. You can use Speccy from piriform.com to see what it shows.

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RELEVANCY SCORE 63.6

I have a E1-570. Today when i turned on the pc, something weird happened. Two of my usb ports stopped working. I tried to update the drivers but everything was up to date. Is there a way to fix the problem? they worked until this morning. 

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RELEVANCY SCORE 63.6

Hi everybody, I was updating my drivers on my xp desktop, suddenly the devices attaced to ports stopped working. I assume I was downloading a usb port driver ets I cannot remember. Now none of my ports are working (4back and 2 front) I have done the usual device manager check which shows two standard openHCD USB Host Controllers and two usb root hubs, I have tried to uninstall them and reboot (after turning off system restore) no use my pc does not recognise any device connected to the usbs. Checked BIOS nothing obvious. I am considering downloading a new motherboard driver install. Can anybody help me please. Thanks.
 

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RELEVANCY SCORE 63.6

I plugged an old USB TV tuner stick into my new laprtop to see if the TV tuner was still working. There was no response from a previously working USB port in the laptop so I took it out and put it into the neighbouring port. Now both ports do not respond to anything.Are there fuses built into laptop USB ports that could have blown? When I go to Device manager and do the usual diagnostics and try to uninstall the bus controllers, the uninstall `in progress` window pops up, but then nothing happens.I have to ctrl/Alt Del to get my laptop back.Does uninstalling bust controllers take a long time??

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RELEVANCY SCORE 63.6

Hey guys,

Earlier today my computer just stopped recognising my network adapter. Luckily, I've got a built-in one but it isn't any good because I only get about 25% of the actual speed I'm meant to. I've tried the following to fix it:
Restarting
Unplugging the power cable for 5 mins
Reinstalling it with device manager
Using the disc
Using a different USB port
Replacing the adapter

My computer is the Packard Bell iXtreme M5850. Can anyone help me try to fix this?
 

A:USB ports stopped working

Might be worth noting that my peripherals all work in whichever slot I put them in. It seems that only the Netgear product seems to have stopped working. It is the Netgear WNA3100.
 

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RELEVANCY SCORE 63.6

I regularly use USB flash drives. Today, they ALL stopped working on ALL ports. They are from Kingston and Cruzer, and I have two USB 2.0 ports and one USB 3.0 port. When I plug in a flash drive, the drive letter I had assigned to it appears under This PC as a removable device, but if I click on the drive letter, I get a message, "Please insert a disk into [driveLetter]:." Also, there is no option to safely remove the drive; it's as if the drive isn't there at all! In device manager, in both Root USB Hubs and in the Generic USB Hub, I unclicked the checkboxes to have the computer turn off the device to save power. I restarted the PC, but that did not help. Could the problem be HP 3D Drive Guard? If so,is there a later version than March 2016? I reinstalled that one, but it did not help either. Has anyone seen this issue before? Thank you.

A:all usb ports stopped working

Hi,When you go into device manager under universal serial bus do you see your devices listed?-Try uninstalling drivers for pen drives and then reboot computer If you go into disk manager (right-click on start > disk manager) do you see your devices?-Try assigning new letter to drive Let me know,David

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RELEVANCY SCORE 63.6

Hello guys!
This error happens suddenly... All the USB devices and the ports are working, they are activated on the bios, but they don't work when the Windows starts... In the Device Manager it shows an exclamation on USB controllers an says about code 10...

If I remove all the devices and then "Check for new Hardware", windows recognize all of them and everything works fine... Bu is just restart the pc and the error returns...

I've already updated the BIOS from Motherboard (updated it from USB, worked 100%), but when entering in Windows.

I've tryied to look for some Drivers, but didn't find nothing about USB drivers for my MB and Windows is using the "generic" USB Controllers...

IThe MB is a Gigabyte GA-MA69VM-S2 (which is supported by Win7) and I'm using Windows 7 x64

Thanks guys

A:USB ports stopped working right...

How long have you been having this problem? Is this a new motherboard and a new installation of Windows 7? Did it work prior to upgrading (if you did) to 7?

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RELEVANCY SCORE 63.6

hi all, this problem started out as just one port, but quickly has spread to all ports. i installed a new printer hewlett packard 3550 deskjet, which initially worked perfectly and then died after printing once. i have also just installed a dvd burner (LG super multi RW) which doesn't seem to work properly either. since installing these new things all my usb ports have died. further i have to restart my computer often three times before the mouse will work. worried. any suggestions?
 

A:all my usb ports stopped working!

uninstall the new stuff and restart with the printer connected.
this should reinstall that device and it should work more than once.
Once that is stable, repeat with the dvd.

using the device manager, you should never see a red or yellow icon, which
says disabled or problem respectively
 

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RELEVANCY SCORE 63.6

Hi,
I am in a spot of bother since I have to give an important presentation and all of a sudden my USB ports (3) in HP pavillion dv6(running windows 7 64 bit) stopped working. I plugged my friend's ipod touch to charge from the computer and it did not work and after that none of the ports will work. I tried reinstalling the drivers, restarted the computer multiple times and even ran a virus scan but its of no use. Out of the 3 ports only one says "windows detected a problem with the device", the other 2 wont even say anything. I even checked at the registry keys to see if the USB ports are enabled and they were fine. My warranty expired this December so now I have to pay HP for any trouble shooting.
Is there any simple fix to this solution which I am missing?
Thanks a lot for your time!

A:USB ports stopped working

Two possibility come to mind there may be more of course.

1. A USB port has become physically damaged
2. The port may be OK mechanically and the device damaged the electronics

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RELEVANCY SCORE 63.6

The port that doubles as the powercord port does allow my battery to be charged, but it does not power any other devices that use USB connections.  Does anyone have any suggestions? solutions? 

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RELEVANCY SCORE 63.6

I am new here and not sure if this post belongs here, if not please point me in the right direction.  
About five month ago I built a pretty basic computer. I have been using a pretty crappy tower since then and today upgraded. I switched out all the internals and set everything up in the new tower. After booting up into windows (8.1) anything connected to any USB port would become unresponsive. Although every minute or so the number lock light would flash signifying the keyboard was receiving power for a split second. I shut down the computer and booted into BIOS and the keyboard worked perfectly. I also checked to make sure the USB ports were enabled in one of the BIOS pages. Even after this the keyboard and mouse refused to work after entering windows. 

A:USB ports stopped working

   You might want to try re-installing your motherboard and chip set drivers, it couldn't hurt.

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RELEVANCY SCORE 63.6

I recently acquired an HP Elite model H8-1050 and I reinstalled my OS from scratch (Custom Windows Ultimate). In the beginning the 2 3.0 ports on the top of the unit next to the stereo jack and mic port were working. After installing the OS, flashing my BIOS and updating all drivers they are no longer working by which I mean when I put a flash stick or other USB peripheral nothing happens. Now I'm pretty sure it's a software issue because the stereo out and microphone ports work fine and they are all a part of one piece of hardware and because they did work at some point. It's a fairly new device still long under warranty so I doubt it could have failed so quickly.

I looked in my bios but couldn't find any settings that relate to USB and in my Device Manager it shows no unknown devices. HP upper level tech support wasn't much help either and wanted me to reinstall my OS entirely or backdate my bios flash which is both crude and risky. For reference he tells me I have an IPISB-CH2 Pegatron Mobo. I used the bios flash and controller drivers directly from HP's website for my model. Any ideas? I'm wondering if there are separate 3.0 drivers I need. Google H8-1050 drivers (64bit) to see exactly what I used.

Thanks
 

A:USB 3.0 SS Ports Stopped Working?

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RELEVANCY SCORE 63.6

Hi,

I am using an HP DV9310us laptop with Vista Home Premium SP1 32-bit, and an AMD Turion 64 TL-52 processor. (Let me know if you need any more info to troubleshoot)

A little over a month ago, I plugged in an old optical mouse to my laptop, which I had previously used on a much older desktop.

Almost immediately, I got a popup message saying "One of your USB devices is malfunctioning". The mouse didn't work in that port, so I tried another one. It worked for a few minutes, then I got the same message again. I unplugged the mouse and decided to give up. A few minutes later I started getting the same error message over and over again multiple times in rapid succession, with nothing attached to my usb ports. I wish I had written down or copied the exact error message, but I didn't, and now it's too late to remember the exact message. At that point, I was sleepy and I decided to deal with the problem the next day.

When I woke up and tried to plug in a different mouse (which was working on said laptop previously), I discovered that NONE of my USB ports were working at all. Since then, I have tried every fix I could find on the internet, on many different forums, and nothing has worked.

Upon further inspection, I noticed that the USB ports still supply power (sort of). For instance, when I plug in my usb hard drive, it lights up but doesn't spin, and nothing is recognized by the computer. When I plug in my Windows Mobile Phone with the usb charge... Read more

A:All USB ports stopped working!

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RELEVANCY SCORE 63.6

I have a Dell laptop and i re´stalled windows xp 2 months ago.
There were no problems and everything worked untill suddenly all the USB-ports stopped working...
i tried to uninstal all the usb-port by deleting them and then restarted my laptop and all the usb-ports were back so they were reset but it still doesn't work!
please help me, i thought of making a back-up and reinstalling the laptop again but with the usb-ports not working it is hard to connect an external hard drive
 

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RELEVANCY SCORE 63.6

my notebook 15 USB port stopped working but they still providing power that i can use for charging. how can i fix the problem?

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RELEVANCY SCORE 63.6

Short story: All my USB ports stopped working. Well actually... not ALL of them.

Long story: The USB ports on my computer consist of 6 ports onthe motherboard, 2 additional ports on my Cooler Master case, and yet another 2 ports provided by an add-on card plugged into my motherboard (in a manner similar to my video card). I am able to use a keyboard and mouse because the 2 ports on the add-on card are still working. The fact that the USB ports on the motherboard AND the ports on the case stopped working suggests that this isn't a motherboard problem. Nevertheless, I need to fix the motherboard and case USB ports because I can't plug in a printer or camera or anything like that.
Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 16264 Mb
Graphics Card: Intel(R) HD Graphics 3000, -1988 Mb
Hard Drives: C: 223 GB (47 GB Free);
Motherboard: ASRock, Z75 Pro3
Antivirus: AVG AntiVirus Free Edition, Enabled and Updated
 

A:USB ports stopped working

Well the USB ports on the case IS connected to the mobo, specifically the 9-pin USB header.

But have you checked if onboard USB ports are enabled in BIOS?
 

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RELEVANCY SCORE 63.6

hi guys, this problem has been plaguing me for a long time now. tried searching everywhere but none of the solutions seem to be working. My USB ports were working fine until one day when i uninstalled my HP printers drivers and software. It doesnt show any problem in the Device Manager(i.e no exclamation marks) but devices seem to be drawing power from the ports, only windows does not detect these devices. When i plugin any device, i don't get the sound which i usually do nor a popup from the system tray. Plz guys help me out as I;m really really stumped.
Im using Windows Xp Proffessional with SP2.
 

A:USB ports just stopped working !!

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RELEVANCY SCORE 63.6

I have a AMD Proc and the USB ports all stopped working, or so it would seem. My USB mouse still makes the connect and disconnect sound and works fine. My Ipod, Dig. Cam and Printer do not work now. Inside the Chipset menu in the bios I have ALL 8 USB ports working and I still have nothing, I checked and windows says they're all working in the device manager too, am I missing something, like a driver or something that is not talking properly to the pc or windows? The other USB ports, when I connect something (Like my Ipod) make an internal sound and my ipod will CHARGE but not connect to Itunes, nor will anything other than my mouse for some reason.....any ideaS?
 

A:USB ports stopped working

Hi

Usual advice: remove the USB items under Device Manager, reboot..

Let us know ..

Regards
 

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RELEVANCY SCORE 63.6

Hi guys, after a bit of help because all of my USB ports on my FS Amilo laptop have stopped working after i installed win7.

Immediately after the installation they were ok, but since then they've all stopped working. Any device that is plugged in (Webcam, mouse, USB stick, regular camera) doesn't work, windows simply says 'the device is not recognized'. The error code is 43.

I've tried updating all the drivers, both through windows update and through the manufacturers' websites, but haven't found any updates, and i'm finding it hard to believe it can be the drivers if everything was running smoothly before.

All help would be much appreciated, cheers!

A:All USB ports stopped working

  
Quote: Originally Posted by Matto6


Hi guys, after a bit of help because all of my USB ports on my FS Amilo laptop have stopped working after i installed win7.

Immediately after the installation they were ok, but since then they've all stopped working. Any device that is plugged in (Webcam, mouse, USB stick, regular camera) doesn't work, windows simply says 'the device is not recognized'. The error code is 43.

I've tried updating all the drivers, both through windows update and through the manufacturers' websites, but haven't found any updates, and i'm finding it hard to believe it can be the drivers if everything was running smoothly before.

All help would be much appreciated, cheers!


Run LookInMyPC (first link in my signature) and post the log here.

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RELEVANCY SCORE 63.6

Hi

I am running Windows XP SP3 on a HP Compaq NX6325.

A month ago I got all 3 of my USB ports stopped working. Device Manager shows each USB Host Controller and the corresponding USB Root Hub as working correctly.

I can uninstall the USB Root Hubs, but the 3 Host Controllers will not allow me to interact at all, i.e. I when I try to update the driver, disable it or delete it then the window freezes until I stop the process.

I have updated the BIOS to the latest from the HP website and made sure that USB is enabled.

Searching the web I have tried a few driver check programs, all of which says nothing about upgrading the USB.

One thing to mention.... from the MS website it states that USB usualy uses IRQ 9 whereas my USB Controllers are on IRQ 19.

Any help gratefully received

A:3 x USB Ports Stopped working

You cannot update...USB controller drivers, those are installed by Windows. If they are damaged, updating won't necessarily overcome that.

Go to Device Manager...ignore the hubs, uninstall each controller...reboot.

FWIW: General USB Problems in Windows XP - http://support.microsoft.com/kb/310575

You might also try Microsoft Fix it Center Online - http://fixitcenter.support.microsoft.com/Portal .

Louis

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