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Mouse and Keyboard dead after windows starts

Q: Mouse and Keyboard dead after windows starts

I have an HP Pavilion Notebook running XP Home SP2. It boots ok and windows starts ok to the desktop but then both the mouse and keyboard are dead. I've tried booting from the OS disk and the keyboard works fine using the recovery console. I've tried a safe boot, last good config option, a usb mouse and I have an HP docking station for this notebook using an Ir mouse and keyboard and they won't work either. I've read other similar posts here but no help from those solutions. If I have to reload the OS, I could use help on saving the data. Can you tell me what the default mouse and keyboard driver filenames are and the command line to expand them from the OS recovery disk? Any Suggestions?

RELEVANCY SCORE 200
Preferred Solution: Mouse and Keyboard dead after windows starts

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Mouse and Keyboard dead after windows starts

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RELEVANCY SCORE 78

Hi all,
      I have a Dell Dimension C521 with a keyboard problem:
Keyboard works during boot and in BIOS
Keyboard DOES WORK in Windows XP safe mode
Keyboard DOES NOT WORK in Windows XP normal mode
This problem started the other day without warning.  Normally I would use System Restore to fix this but system restore was turned off.  I have checked the kbdclass filer in the Registry and that was ok.  Because it works in safe mode i know it's a driver issue, but I'm not sure what else to look at and I need major help here.

A:Dell Dimension C521 Keyboard dead After Windows starts

Assuming it's a USB keyboard:

Boot in Safe Mode
Manually set a system restore point to be safe
Open Device Manager and expand list under USB
Right-click each USB root hub and select Uninstall
Save the one connected to mouse for last
Force shut down
Reboot normally and XP should reinstall the USB ports automatically

See if that solves the problem...
I presume you know that Microsoft doesn't support XP and IE8 anymore so there are lots of security holes that were never patched. Your PC is at risk for malware infections if you go on line...

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RELEVANCY SCORE 74.8

Were working fine yesterday. Today I return home and find computer had mysteriously turned itself on. Mouse not working but keyboard allows me to try to shut down. Taking very long time so shut down with power button.

Now my keyboard and mouse both do not work on Windows login screen. Same for safe mode. Before this, in BIOS, other screens can get to by holding down keys as computer starts, keyboard works.

As Windows loads, can see keyboard illumination switches off. Same for mouse laser. My other USB peripherals (extra HD and wireless thingy) still have lights on. Fairly new computer. Cost me ?300 new about 6 months ago.

I tried to 'roll back' Windows - there was only one option - for when I installed Itunes maybe a week ago, but that failed.

I chacked inside and outside the case to see if there's any sockets for PS/2 keyboards, but there aren't any.

Any idea what's going on? Thanks for any help.

A:USB keyboard and mouse do not work once Windows starts

If you can not open the BIOS screen with USB keyboard, use a PS/2 keyboard for the setting.

Open the BIOS screen and enable Legacy support for USB keyboard and mouse. This should do the trick.

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RELEVANCY SCORE 74.8

hi
I have this strange issue.

I am using a razor usb keyboard and a razor usb mouse and they worked fine. Until I moved and after unpacking the pc both keyboard and mouse turn off when windows7 starts.
They both do work in the boot sequence.
And they do work when I start windows in safe mode.

Same is true for my cintiq, which also uses the usb port to connect.

I already went into the bios screen, and the usb legacy support is enabled.
I am not sure if I have Win7Sp1 installed or not.

any help greatly appreciated.
thanks
B.

A:usb keyboard and mouse turn off when windows starts normally

Quote:
I am not sure if I have Win7Sp1 installed or not.


Click Start, right-click Computer/My Computer/My PC and choose Properties, will give what is needed. And it should show either Windows 7 and the version name such as Ultimate or Windows 7 Service Pack 1. There is no SP2, yet.

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RELEVANCY SCORE 65.6

I have a problem. Its all fine during POST, no "keyboard not detected" msg

appearing, but I cant press delete or any other keys to get into BIOS setup.

Keyboard's "Num Lock" lights do not flash. Windows will load but both the keyboard and mouse is dead. Tried other keyboard with the same result. tried the keyboard on another PC - works fine.

Previously the windows had a pci.sys error - "pci.sys not found." ive transported the HD to another PC and reformats the HD, and installs a fresh WINXP on it. Windows now loads fine on the new and old PC, but keyboard and mouse is dead on the old PC.

Have a USB adapter for keyboard but same result. tried the USB ports, both 2 ports on back of PC, and 2 other ports on casing (front). So i guess shouldnt be a problem with the ports, because ive just changed the casing to new and the front ports are fresh,never been used.

System details:
winxp
AMD duron 750MHz
mobo EPOX EP-8KTA2
128MB SDRAM PC133
PS2 keyboard with USB adapter.
ps2 mouse.

some guy suggested flashing the BIOS, but i do know how to that when i cant get my keyboard and mouse to work.

maybe, and just maybe, my PS2 keyboard and PS2 mouse ports are broken and the USB keyboard setting in BIOS is not enabled. then how?

any takers?

feiz kronfeld
 

A:Dead : Mouse and keyboard

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RELEVANCY SCORE 65.6

Fantastic, I have been running wn2k with no down time 4 a year and just when I need most, silly me decides to find out why some of those extra "helpful" net/media buttons on my cheap keyboard by asking 2K for the appropriate driver.

It warns me but I say OK and restart and POOF! no mouse or keyboard. Locked out. No kersor and I cant even press caps locked to show lite. (both work fine in my 2nd partition under 98)

The driver I picked was just the Micsoft enhanced (similar) kB I think.

Have tried Safe mode, Last Settings saved, Nope!

Tried dif keyboard, as you do, and no change.

Have read a couple of dif posts some saying remove Bios Battery for 5mins, others saying boot in DOS and bla bla...Im no good in DOS. (willing to keep trying)

Alot of the posts also say Logitec mouse was problem but dont have 1.

Can anyone direct me to something they may remember in this field.

Or can someone explain how I might fix using 98???????

Much appriciated, urgent work to finish.

julz
 

A:Keyboard + Mouse dead

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RELEVANCY SCORE 65.6

Church lady decided to install Windows Live care on the HP XP machine.
Decided to delete Norton files since they were "old".
Now the computer goes thru boot process and looks okay, but no keyboard or mouse. Can't boot emergency boot cd or recovery cd as the bios is not set to allow cd boots. Can't get into Setup to change boot options, since F1 key is dead. Haven't tried boot floppy yet. Any ideas how to recover from this/why kb and mouse are dead?

A:Keyboard and mouse are dead

You need the drivers of the keyboard and mouse which you should be able to find in the website of the laptop brand with model. If you cant find the web or driver and have any other query dont hesitate to contact. My email is [email protected]

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RELEVANCY SCORE 65.6

Hello. Thanks in advance for your expertise.

Recently my mouse and keyboard have stopped working. I am running Windows XP Media Center Edition on a Dell Dimension machine. When I reboot the machine (using the button on the PC) it loads up and gets me to the user selection screen but I can't do anything at all. Here are a few notes that should help:


I have tried hooking up multiple keyboards and mouses. None work (so I know it's not an issue with them as they work fine on my laptop)
I only have USB connections, no PS2 connections on my PC at all so I can't try a PS2 Mouse or Keyboard
I have tried ONLY plugging in the mouse or ONLY the keyboard and neither work
The Optical mouse lights up for about ten seconds then turns off if I unplug it and plug it back in. Even with the optical light on, the mouse doesn't move on the screen.
While loading, at the Dell screen where it says "Press F2 to enter Setup" the keyboard still doesn't work. So I can't get into BIOS nor can I start the machine in safe mode.

So here are my questions:

What do I do about this?
Can I install either new USB inputs or PS2 inputs without being able to use a mouse or keyboard or even load Windows (can't get past user/login screen)?
If I need to reload Windows, how do I get the data off of my harddrive?

THanks again,
Will
 

A:Dead Mouse and Keyboard - help

Reset the Bios from the Motherboard

ie:

Power cord out
Hold in the ON button for 30 secs, dispersing internal power
Side cover off (who knows, some of the Dell's are hard to work this simple part out)
Take out (remove) the button battery (there's a small clip top side)
Locate the reset jumper, and move it to pins 2 and 3 (it's probably in pins 1 and 2 at the moment)
Wait 10 secs (no need really, but good time to rest )

Then put the jumper back (ie to pins 1 and 2)
Put the cmos round button battery back in
Put the power cord back in (and everything else)
Wha La :grinthumb
 

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RELEVANCY SCORE 65.2

my computer windows xp dell wont read teh keyboard or mouse because it says it needs to be installed in the software wizard i cant install it because it wont work. i have rebooted it and also enable it to read usb devices and it still wont work idk what is the problem that it wont read it and want to know how to fix it
 

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RELEVANCY SCORE 65.2

I cleaned inside of computer and now usb ports not working, mouse and keyboard are dead. Any ideas? Monitor goes into sleep mode.

Hp Pavillion P7 1154
Wired mouse & keyboard
Acer S211HL monitor
 

A:Keyboard Mouse Dead after cleaning

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RELEVANCY SCORE 65.2

Please Help

My desktop computer was in Hibenate mode and I unpluge the power to change the memory card then i took the memory and put it back again the same as it was . and after I did put the power back and try to push the button as usall nothing came to the monitor like is not connect to any video hard drive . I did test many things . I am just shock the keyboard and mouse are dead and even num lock of keybord doesn't respond and i did check all the mouse and keyboar is not out of order , even i did reset the BIOS of motherboar , i don't know what to do anymore . Is motherboard DEAD? I don't know .

please inform me .

thanks in advance .
 

A:Keyboard,Mouse,USB,dead and nothing on monitor

Are there any lights on the Computer at all (or even fan startup on Power supply

Other than checking the power source (ie have you tripped your circuit breaker)
It sounds as though the power supply unit inside your PC has died

One last option unplug the power cable
hold the PC power button in for 20 secs

Replg the power cord (firmly) in
Restart (well try)

Reply back
 

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RELEVANCY SCORE 65.2

I just installed Fedora core on the computer I built a few months ago. I did not try to boot into windows. The next day, I completely redid my room and moved my computer onto another wall. I booted it the day after and none of the inputs (PS/2, USB, FireWire) worked.
I pushed the power button, It started booting. It asked if I wanted to boot into windows or linux, I pushed the down arrow on my keyboard and nothing happened. Uh-Oh. It booted Windows by default and brought me to the Welcome screen. I looked at my mouse and was relieved to see its LED turn on. I clicked on my account, and logged in. (Thank God I don't have a password). I found that the keyboard still didn't work.
I looked on the back of the computer and saw that I was using a PS/2 keyboard. I proceded to plug in a USB keyboard, and it still didn't work. I unplugged the mouse and put the keyboard in its place. It still didn't work. I put the mouse back in, and the LED didn't come on.
I reset and put the keyboard in place of the mouse. I could then select options on the boot manager, but my mouse didn't work, and as soon as I unplugged the keyboard, the USB port stopped responding.

I have never, ever seen anything like this before. I tried cleaning the dust out of my computer (not much, I've only had it for about 3 months or so), and I still have the same problem. It sounds a little like a short, but even the ports in the PCI cards I have don't work. What's especially weird is that the monitor is working thr... Read more

A:all inputs dead! no mouse, keyboard, anything.

Can you get into your BIOS setup utility?
Should be the DEL key at the ASUS AI Proactive POST overlay.
If not, read your motherboard manual for the procedure for reseting the CMOS, and then do so.

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RELEVANCY SCORE 65.2

Greetings!

A friend has a Gateway PC approx 5 yrs old running XP Home. It doesn't have any PS/2 ports or serial ports. It came with a keyboard where the USB mouse plugged into the USB keyboard.

When the computer is booted the keyboard & mouse are recognized. I can get into bios and the keyboard works. If I go to the safemode options screen the keyboard works to select options. If I boot from a CD the keyboard works to select options. But if I boot into safe mode (or any other available options) the keyboard and mouse are both dead at the login screen. I tried booting (from this same options screen) to a previous configuration that worked, but still no luck. Gateway tech support told him it's likely the motherboard and tried to sell him one for $400. I'm thinking drivers (maybe a virus...?) but can't get into windows without the keyboard & mouse. Any ideas?

Thanks in advance.
 

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RELEVANCY SCORE 64.4

So i had this problem a little while ago where my pc started freezing randomly it happend i couldnt do anything and then i had to manually restart it ... I looked into the device manager and there where two unknow device's i couldnt update them i couldnt install the firmware... After a while when i opened my pc and blew all the dust out and reseated the ram i only got a couple freezes more after that and then they went away for a long time and last night i was producing music like i always do with fl studio and when i am working in fl studio the pc never froze btw i was done i closed fl studio right when i wanted to click on de shutdown button for my pc it froze completly again couldnt move the mouse keyboard didnt respond pressed numlock didnt work so i shut him down by holding down the power button he went of next morning i turn on my pc i hear the fan turn on like usually the power light was blue but my keyboard didnt light up or work my mouse neither and my screen that is working didnt work either it was like their was nog signal going from the pc to the external devices ... maybe something that can help to is when my pc was not freezing and freezing when i turned him on i heard a bleep and then the fan went on and everything was normal hopefully someone can help me im desperate for a solution thanks in advance already

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RELEVANCY SCORE 64.4

When it is time to enter the password when attempting to start WinXP Pro SP3 in safe mode the keyboard and mouse are non functional.

Anyone know why would that be?
 

A:Keyboard/Mouse Dead In Safe Mode.

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RELEVANCY SCORE 64.4

Hello all,

The problem started when I rebooted my computer to install some software to let me access the college's wi-fi. When my computer turned back on I had absolutely no control from the built in keyboard or mouse (I am using a lenovo x60s on Vista Ultimate with the red button mouse). The only way I am able to use my computer (which otherwise works just fine btw) is by plugging in an external mouse and keyboard into the USB. I have uninstalled all of my college's software so I don't think that is the problem. WHAT SHOULD I DO, MIDTERMS ARE COMING UP!!!!!
 

A:Keyboard And Mouse Dead!! College Student! Please Help!

Try uninstalling the mice and keyboards from Device manager and rebooting for re-detection.
 

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RELEVANCY SCORE 64.4

Hi

Wife reported dead mouse etc this morning.
Pressed start/stop button to reboot; chdsk came in, very slow, found 2 file index errors, which it fixed? (1 was config.xml file) and then it hung on reboot just before win login screen, with blank screen and centred mouse.
Pressed start/stop again and rebooted. Went through win login OK, desktop arrives, half way through startup keyboard and mouse go dead.
Tried different mouse, rebooted etc. same again.
Where do I go from here please?

A:Dead mouse and keyboard half way through startup

Run virus/malware programs.

Safe mode - Check your event logs!

Also, you can go into the Control Panel>System>Advanced - Click the Settings tab for performance and select "Adjust for best performance."

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RELEVANCY SCORE 64.4

Hi

Guys I need help in this matter

My machine hangs suddenly when I work or download something, that too very frequently. My keyboard and mouse go dead they don't respond to any of my commands. I even tried upgrading my drivers using Uniblue Driver Scanner and updated but it is still giving me the same problem. Here is my System Config

80 GB Hard disk
1.23 GB RAM
Pentium[R] D CPU 2.80GHz
Microsoft Windows XP Professional 2002 Service Pack 2

This is my system config. And one more thing I even installed an Anti-Crash Software even with that my system just hangs

Please help me in this matter

Waiting for your reply

Regards

Nitishbpo
 

A:System Hang Keyboard, Mouse Dead

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RELEVANCY SCORE 64.4

Running windows XP home edition. If I boot to safe mode (F8) my keyboard and mouse are inop. Both are usb connected.
 

A:Keyboard & mouse dead in safe mode

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RELEVANCY SCORE 64.4

One day when i turned on my inspiron 530 computer from DELL (Windows Vista), the computer was telling me that something was very wrong with my computer. Before "Setup", it was saying that with my permission it would set itself back in time to a time when it was working properly. I didnt see any sign of error prior to this so i said no, and did so for the next few days. Then one day, i said yes. The computer was working well for the rest of the day.

The next day, i turned on the computer and the Monitor has no signal from the mother-board, the mouse was dead and so was the keybord. The fans in the box were spinning very fast and very loud. There were lights on in the mother-board and there seemes to be an alarm going off inside the box.

My questions are what happened and what can i do?

I send you this e-mail through an alternate computer.

CARL Danzel In Distress!

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RELEVANCY SCORE 63.6

I have a really strange problem, after a while (1-2 minutes) Windows just seems to freeze, the monitor signal dies and so does the keyboard and mouse. This seems to be pretty much random and does not occur at a specific time. Safe mode works well without the problem. This problem occurs both during the installation and on the installed OS. I managed to install Windows using safe mode (multiple times). I have been running XP and Linux on the same machine for a long time without any problems.

I have tried to install it multiple (allot) times, using different CDs and USB memory, same result. Even different isos. The iso I'm using is from MSDNAA and it's CRC checked. I have removed all "extra" hardware, disabled BIOS integrated hardware and usb stuff. No luck. I only have 1 monitor connected so it's not a multiple monitor problem, even tried booth DVI connectors. Have installed all the latest updates and tried different nvidia drivers.

Specs:
Windows 7600 professional 64bit
Intel q6600 quad 2.4 ghz
Asus Geforce 8800gt
Corsair 2gb (mem test ok)
Gigabyte p35C DS3R
Maxtor 300gb

A:No monitor signal, keyboard and mouse dead at random

Hi Zodox
Please check if you have BSOD .dmp files. There are some users in this forum that are very good at analyzing them and tell what is happening. I would have guessed it is a driver problem (given the normal operation in safe mode), but you already said you updated them all. Have you used the Win7 x64 drivers?
Also, if you can load your system specs in your profile, that permits other users to accesss them directly, without having to refer to your Original Post. You can just click on "My system specs" on the left lower corner
Let us know

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RELEVANCY SCORE 63.6

Hello,
I lost access to my USB powered devices primarily my Keyboard and Mouse which has rendered my Dell PC unusable.
I get the Keyboard Failure message displayed on top of the screen right after the Dell logo gets displayed. I never get the option to hit the F2 Setup key because the sustem cannot detect a keyboard and mouse.
I will need to find out if there are any chances of recovery outside of replacing the motherboard on the system.
Thanks,
LaFay

A:All the USB ports dead after lightening on Inspirion 660 - Cannot use Keyboard or Mouse

LaFay
Have you tried using a different KB and mouse, if does not fix the issue, then it would seem that the motherboard has issues and requires replacing.
Bev.

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RELEVANCY SCORE 63.6

Happens every few weeks on a new Toshiba laptop that came with Vista. Screen is blank, keyboard and mouse and start button dead. Only solution is to power down by removing battery. Anyone else seeing this?
 

A:Vista hangs, screen, keyboard, and mouse dead

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RELEVANCY SCORE 63.6

I was cleaning and moving my pc, during which I disconnected many of the wires and cables to the pc. Now, for some reason, my mouse and keyboard don't work when I log into Media Center. I have two operating systems on my computer, the media center XP on one hard drive and XP Pro on another. The mouse and keyboard work fine in the XP Pro, and they work fine while selecting which operating system to use, but as soon as I log into Media Center, the indicator lights on both of them go out, and they stop working entirely. They are both connected via USB, but I've also tried connecting them both with a PS2 connection, and there is no change. The odd thing is that I don't even recieve any message that says there is no mouse or no keyboard connected, and unplugging and then plugging them in again also does nothing. I tried starting in safe-mode and from the last known good configuration, but neither of those has worked. Any ideas or help would be greatly appreciated.
 

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RELEVANCY SCORE 62.8

Yes I know this problem has been raised before and I have looked at and implemented as many of the solutions as I can find including ones from MSOFT
I use my PC as a media centre so going in and out of Hibernation is the norm. So far the only solution that always works is to unplug and replug the dongle.

To summarise what I have tried,
I've switched all the save power options off,
done all the suggestions in USB mouse unresponsive after hibernate mode
Tried using DEVCON to restart the hubs, tried using Devcon to restart the actual Keyboard and mouse,
I've even tried rebooting after a resume from hibernate but even that only works sometimes.

Some of the Devcon restarts etc require a reboot anyway so I'm not totally happy with that as a solution.

If there is no valid solution does anyone know a way to make the computer do a restart rather than a resume when it's coming back from hibernate as I suspect the USB hubs need a complete flush out.

The Msoft sites suggest that the problem doesn't go away with Windows 8, does anyone know if 8 does fix this as I have a licence. 10's not an option as there is no Media Centre available.

Any help will be appreciated

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RELEVANCY SCORE 62.8

i have windows vista 32 bit and proceeded to install the recommended drivers to use it via a charging USB cable. Immediately after the installation my mouse and keyboard became dead/unresponsive. you guys might also like to know that they both became dead while the setup displayed that it was performing the following task "creating kernel" or something like that. Immediately after that phase finished all was lost. The keyboard and mouse are detected by bios, and key presses to get me in and around the bios and initiate safe mode work fine. At the moment i am checking to see that the hole I/O plate on my mobo arent dead, and also no response from USB's on the front either. Power is being supplied to these as my red laser light and keyboard lights flash when they are plugged in and out.

i have been routing round on th einternet to see if this little gem has happened to anyone else on earth...clearly it hasnt.

thank you for youre help, even if my desktop is dead.
 

A:Dead Keyboard and Mouse Immediately after installing PS3 PC controller driver

Why not use system restore to roll back your system to before you tried to install the PS3 controller drivers? It's pretty obvious that something went wrong with the install. I haven't looked lately but last time I checked there were no offical PS3 controller drivers. The one that is floating around is a hacked driver and results may vary. The Xbox 360 controller does have an offical driver from Microsoft.
 

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RELEVANCY SCORE 62.4

I am working on a sony vaio vgc-rb40 in which the mouse and keyboard don't work. I have tried the ps2 ports and the usb in both legacy and 2.0 the computer sees the new device and installs it in usb but it still does not work. no keyboard or mouse in safe mode but it does work in the bios and both the keyboard and mouse worked when in desperation a ran a bit defender rescue cd just to see if by chance is was malware. The computer other wise boots and seems to run perfectly it just has no input devices what so ever. The one strange thing it does is 2 quick beeps at post but I cant figure out if that is normal for a vaio or not, all the codes I see for a vaio are multiples of 3 beeps so I think it is just the post beep but I am not sure. Thank you for any help

A:sony vaio vgc-rb40 mouse and keyboard dead after updates last week

Since when do you have this problem? And what did you install/uninstall/change settings that can cause this?

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RELEVANCY SCORE 61.2

Any help in investigating & resolving the following appreciated ... not sure what's going on ...

just started today, everything was alright before, and nothing (knowingly) changed ...

on a machine with Win XP Pro SP1, it boots OK with normal boot messages flying past, then Win starts and it looks OK, mouse works, but as soon as the Win XP start up screen with the moving blue dots finishes, everything goes dead

it looks like the connection between the machine and the keyboard/mouse & monitor stop working because there is just a black screen and no response to keyboard & mouse - also the neon on the monitor goes off

I tried another monitor, keyboard & mouse but same problem.

what's happening? how do I investigate when I can't see anything?

is it a virus (the machine has got an up to date copy of Norton AV)? motherboard failure? power issue?
 

A:What's happening? - Windows starts up, then everything goes dead

Try safe mode or last known good. Should have installed SP2 by now.
 

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RELEVANCY SCORE 60.8

Dell D 800 Laptop running XP SP2
Internal AND external Keyboards and Mouse NOT working after boot to XP. Can't enter cntrl/Alt/Del or anything to log in. Keyboard DOES work in Bios mode but is lost as soon as xp is loaded. Does NOT work in SAFE mode either because can't log in..(no Cntrl/Alt Del)

I've tried repair and reinstall of xp but still does not recognize any keystrokes after boot to xp.

Help!
 

A:Solved: Keyboard and Mouse Access DEAD after boot to XP on Dell D800 laptop. BIOS wor

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RELEVANCY SCORE 56.8

Hi, I just finished building my first system. Everything works well, temps are low. System:
E6600, ASUS P5W DH Deluxe, 2 GB Kingston Hyperx, Antec Neohe 500w, Antec Solo case 120mm rear exhaust fan, 2 front 92mm fans, Sapphire x1900GT, 2 Seagate sata hard drives, Win XP Home v.2002, Kaspersky security suite. All drivers are up to date. The system can be started by clicking the usb mouse, or by turning the monitor on/off. In BIOS restart PCI, PCIe, etc are all disabled, No restart after power failure, power switch is set to on/off-hold it down for a few seconds. What am I missing? Thanks, in advance.
 

A:Solved: Weird starts: pc starts from monitor on/off, mouse

Wow That Is One Messed Up Computer Idk It Might Be A Bios Problem Such As It Being Out Of Date Try Flashing The Bios And / Or Try Toggling The Power Options In The Control Panel I Know There Was Something About System Shut Down Modes There Somewhere.
 

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RELEVANCY SCORE 56.4

I have a Dell 5100 which is approximately 2 years old. When I switch on the mains supply there is usually a brief activation ( sounds like hard disk or fans ) & when I subsequently press the button on the front of the case the system starts up. At the moment this is not happening. There is no light showing on the keyboard, the red light that shines out from the base of the mouse does not appear. The power light shows amber on the monitor and pressing the button furthest left results in message "In power save mode, press any key on keyboard or move mouse".
So far I have tried removing all connections & powering up. I have also checked for loose boards & connections inside the case. Any ideas? Is this most likely to be a hardware problem?
 

A:Keyboard & mouse "dead" on power up

Problem resolved !! ?

For reasons beyond my understanding the system booted on the latest attempt. I cannot tell what the problem was - but it has made me wonder if I should try & get some maintenance cover !!
 

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RELEVANCY SCORE 56

I have an IBM thinkpad first off. Something happened with my bios getting corrupted or something so i had to use the IBMs pcdocter and format and restore factory defaults because i kept getting a blue screen after windows tried to load.

Anyways it restored with windows xp pro SP1 (i have updated to SP3 through windows update). I originally had windows xp SP3 before formatting.

The mouse didnt work when i started up the computer, even when i updated to SP 3, so i just went to device manager to check things out, and there were a bunch of unknown devices and missing drivers, i just clicked update on all of them and it found them all so thats fine.

When my computer loads up, and is on the IBM screen or if i open up the IBM panel, the mouse works. So i know its not the usb or the mouse. But once it gets past that to loading windows, the mouse stays lit up but it doesnt work anymore.

When i put it in the usb now it shows up as an unknown device, i try to update the driver and all it does is move it under Mouse and other pointers on the device manager. When i try to update it from there or reinstall it, it searches for "Mouse" and it gets to a point where its loading something and says USB scroll mouse "c:\windows\system32\drivers", when it finishes (takes like 3 seconds) it comes up saying:

There was a problem installing this hardware.

Mouse. (hardware)

An error occured during the installation of this device.

A service installation sect... Read more

A:Mouse fails after windows starts

maybe the mouse is not compatible with your current service pack and when you formatted your drive it would have removed programs that run and make your cpu and commit charge higher therefore making the figures lower with the lack of programs running due to formatting.

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RELEVANCY SCORE 55.6

I'm not able to use the keyboard at all until Windows 98 starts loading. Once the Windows screen comes up, the lights go on and I can use it just fine. But before that, nothing. This is a problem I've been dealing with on-and-off for a while (the keyboard used to work properly at least half the time, but now isn't working at all prior to Windows starting). I'm pretty concerned about it. Especially considering that I need to be able to start the computer in safe mode since Norton Antivirus is causing a freeze at startup.

I don't know if there's anything at all that can be done, but here's hoping!
 

A:Keyboard unresponsive until Windows starts

Hi and welcome. A couple of questions...
Have you tried another keyboard?
Have you tried a usb connecting keyboard?

It may have something to do with the ps/2 connection. I'd try some other keyboards to check this.

Hope this helps-
 

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RELEVANCY SCORE 55.2

Hi all

I'm probably being thick and really would appreciate being pointed in the right direction.

I currently have Windows XP SP3 installed on drive C
Drive D is empty - Used to have Windows XP
Drive E is my data drive.

I put the Windows 7 64 Bit DVD in, it boots up and states loading files, then I see the coloured dots make the Microsoft window, then a blue screen with coloured lines and what looks like leaves. The mouse works, but that's where it all stops. I don't see anything else. Do I need to do anything special at this stage to proceed?

What I want to do.
I want to install Windows Ultimate onto Drive D but keep my Windows XP install as Dual Boot for now. I imagine, the CD would give me options to install like XP used to on drive of my choice, format my D drive and install.

My PC
Pentium Dual Core E5300 @ 2.60GHZ
NVIDEA GeForce 8600 GT 512Mb graphics card
Gigabyte G31M-ES2L motherboard

I could not tell you which ones but 1 of my hard drives is SATA and the other two
are the old connection. They are all 80Gig. I think the set up is like this.

Hard Drive 1 SATA - Master, DVD SATA - Slave
Hard Drive 2 Old Connection, Hard Drive 3 - Slave

Really appreciate if someone can help me out on what I am doing wrong.

A:Windows 7 Installation, Starts then nothing but mouse & screen

With only 2gb of ram, you would be better installing 32 bit.


Take a look at these posts:
Windows 7 Installation Errors : Troubleshoot Step by Step
Common Installation Problems and Their Solutions
Questions to use for help with Installation Issues
Tutorial quick reference list for Installing Windows 7

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RELEVANCY SCORE 54.8

Hi,

When installing Windows 10, I told the systems to start up with keyboard NLD - INTL.
However W10 start up evrytime with NLD-NL.
Changing it in the systems has no effect!

Who can help me please?

Thans in advance
Peter

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RELEVANCY SCORE 54.8

First time post here...

An oddity, I want to see if there is anyone with some sort of idea as to what is going on.

I am running an Intel DG31PR. I was using a USB Apple Keyboard that I have had for years with no problem. I gave the keyboard to my son and went out and bought me a new Apple Pro Keyboard (I Like the look and feel if you must know).

When I got home I plugged it in and the computer froze before I could even get into the BIOS setup screen. After some playing around, I figured out that I had to unplug the keyboard, wait until Windows XP started, and then could plug it in at the XP splash screen. Once it was plugged in Windows boots normally and everything is peachy. I am even able to restart my computer and it runs fine. However, if I turn the power to the machine off for longer than a few seconds, I am back at square one.

I have tried to research this to no avail. I have seen recommendations to make sure USB Legacy is on in the Bios, which it is. I have made a few adjustments in my regedit, but still the problem exists.

It almost acts as if it needs power to the keyboard before it will do anything. But I would think that even with that, it would not lock my system up.

Does anyone have ANY ideas?

Thanks

A:Keyboard will not operate at boot but will after Windows starts.

Hi and Welcome to BleepingComputer,

I would try using it with a PS2 adapter and plugging it into the PS2 connector to see if that makes any difference. I think most USB keyboards come with a little adapter that can be used to make it use the PS2 connector.

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RELEVANCY SCORE 54.8

Basically my keyboard works when it starts. I can press F8 or Esc to go into the windows startup menu. However when (even in safe mode) it starts up it asks for Ctrl+Alt+Del. Here my keyboard is non responsive. I've had this issue before and used to solve it with windows restore settings to a previous date through safe mode, however this time i can't get into safe mode because clever windows felt like making it so secure.
Also the option of going back to previously good settings after pressing F8 desnt help. I've tried all sorts of boot disks made on my other computer but nothing seems to get it to that BIOS screen. As i said the buttons work before windows starts up just i cant do anything useful with them. Oh and i dont have an XP Pro CD either... would that help? how do i restore mysetings to a previous date?

A:Keyboard Wont Work When Windows Starts Up!?

Hi andrew99 and welcome to TSF !

Is this a laptop or a desktop ?

If it's a desktop, is that keyboard PS/2, usb or wireless ? What's its brand and model ? Try with another PS/2 keyboard and report if you have the same problems.

If it's a laptop, what model is it ?

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RELEVANCY SCORE 54.8

Hi,

When installing Windows 10, I told the systems to start up with keyboard NLD - INTL.
However W10 start up evrytime with NLD-NL.
Changing it in the systems has no effect!

Who can help me please?

Thans in advance
Peter

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RELEVANCY SCORE 54.8

Hello,

I hope i am writting this in the right thread. I decided to lend a hand to my friend since his pc is having some issues and he isnt too good with computer. But I ALSO NEED YOUR HELP.

So its a Sony Vaio PCG-5G3L laptop, running I believe on Windows XP if I am not mistaken.

The windows starts and loads to a black screen where I can only see a mouse pointer, whch moves but nothing else. My friend not being soo good in computers has not changed any component in the computer. He just told me he started his laptop one day and this is whats going on
ANY HELP WOULD BE MUCH APPRECIATED
ANYONE???

THANKS,

A:Windows starts to a BLACK screen with MOUSE POINTER

Hi -Try this fix from Prevx Here and see if this helps -Thank You -

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RELEVANCY SCORE 54

I have been monitoring KB articles about dead keyboard on wake-up after sleep, but there is a related problem in Windows 7 as follows:
1. A DOS-based application using ISAM files running under CMD.EXE rebuilds an ISAM index requiring many tens of thousands of disk accesses. On completion the files are correctly closed, no errors have been reported, but the keyboard is dead.
2. Other parts of the same DOS-based app. are effectively a report generator working on the same ISAM files. On completion of a long report the keyboard is again dead.
This bug appears to be NOT hardware related in that it occurs in many makes of PC with many manufacturers' motherboards.
The bugs affects both USB and PS-2 type keyboards alike.
The bug is not in the keyboard hardware because the Windows on-screen keyboard behaves similarly.
The mouse is not affected. Indeed the only recovery from this error is to use the mouse to kill the application.
The bug was not present in any previous version of Windows (95/98/ME/2000/XP) and seems to have been fixed in Windows 10 (either by design or accident).
Any advice would be much appreciated because these PCs are running 24/7 in a retail EPOS environment.

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RELEVANCY SCORE 53.6

I am working on a Dell Dimension 3100 that is stuck in a loop at boot up whether in Safe Mode or regular or anything in between. I decided to either run CHKDSK or do a repair install but when I run the Windows disk (XP Home) I get to the Setting Up Windows screen where I have the option of Enter, R, or F3 and the keyboard is no longer functional. Please help if you have any suggestions. I am getting frustrated and possibly overlooking something although nothing I have found by googling the problem has worked for me. Is it possible that I need the disk that came with the computer?
 

A:Solved: USB keyboard stops working when Setting up Windows starts.

Hmm, this is an interesting one. Are you plugging the keyboard into front USB ports or back? I am not familiar with the 3100 dell and I have no idea how old it is. Does the unit contain PS/2 Ports? When you turn the computer on I am assuming you are able to use the computer[EDIT*: Keyboard] (i.e...to start setup from the CD.) If you have them plugged into a front USB port, try plugging the keyboard into a back USB port, or if it's plugged into a USB hub remove it from the hub and plug it up directly. After you try this get back with me. Thanks!
 

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RELEVANCY SCORE 53.6

I have a Toshiba Satellite laptop running windows Vista. Every time windows starts it comes up with this onboard keyboard o the screen. I have tried everything, but it still keeps coming up when the laptop starts. Any ideas how to stop this. Thanks.
 

A:Solved: Toshiba Laptop has an on board keyboard that comes up when windows starts!

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RELEVANCY SCORE 53.6

my computer keyboard will not work after i boot up computer, both in normal and safe mode. i have ruled out keyboards, tried a wireless keyboard. i dont have ps2 inputs to try that type of keyboard. the keyboard will work fine during bootup and i can pick f2 or f8, etc but once it is booted it wont respond. changed ports, etc.. any suggestions?

A:Keyboard works during bootup but not after windows starts or in safe mode

What kind of computer is this?

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RELEVANCY SCORE 52.8

I just bought a new custom machine from Zuke.com, good service by the way. I got it built with motherboard, power supply, RAM and video card. I figured I would just install my old hard drive (Seagate Barraccuda 160GB) and be up and running. Upon boot up, I get this:
We apologize for the inconvenience, but Windows did not start successfully. A recent hardware or software change might have caused this.

If your computer stopped responding, restarted unexpectedly, or was automatically shut down to protect your files and folders, choose Last Known Good Configuration to revert to the most recent settings that worked.

If a previous startup attempt was interrupted due to a power failure or because the Power or Reset button was pressed, or if you aren't sure what caused the problem, choose Start Windows Normally.

Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt

Last Known Good Configuration (your most recent settings that worked)

Start Windows Normally

Use the up and down arrow keys to move the highlight to your choice.

Seconds until Windows starts: 30
The big problem here is that I cannot select any of the options because by this time, my keyboard has stopped responding. It works fine at first, lets me hit DEL and go into BIOS setup. But then once it gets past that stage, the keyboard stops responding altogether.

If I put my Windows XP cd in to boot from there to repair or reinstall windows xp, it will give me the message "booting f... Read more

A:boot failure-safe mode-keyboard stops responding before windows starts.

Better to try a hard-wired PS/2 Kbd and mouse.

I just had problems with my USB drivers not loading properly and had to use a hard-wired PS/2 mouse to overcome the problem.
 

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RELEVANCY SCORE 49.2

ok so our original dell set packed in. we had to make do with a crappy cheap thing for a few days.

today we got a Microsoft wireless laser desktop 5000

i must say its a really nice pair. very comfy to use.

however it does say that the set is vista compatible and 7 compatible. i cannot install the software, other than the drivers 7 auto installs.
so basically we can use the set but not fully. the hot keys don't work, the quick access key don't work and the media keys wont work.

just wondering if there has been a software update, or if i should not run as vista or xp in compatibility.

cheers in advance
 

A:new windows 7 keyboard + mouse set ????

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RELEVANCY SCORE 49.2

Recently my wireless usb keyboard and mouse stopped working in windows. Since they are wireless I tried changing the batteries without success. I went back to a corded keyboard and still no response. I know the keyboard is working because I can press F12 to enter the BIOS setup and then can also press F8 to get to the boot menu. I can arrow up and down to select any of the options. Unfortunately I notice there is no longer a command prompt option with Windows 7.
I am really stumped.
It is a HP Desktop AMD Sempron running Windows 7 Home Premium 32bit
Any advice?

Robert

A:No USB Keyboard/Mouse in Windows 7

Hi Robert, Welcome to Seven forums.

You need to install the USB 3.0 Drivers for your motherboard as this also updates your USB controller. If you type devmgmt.msc it will bring up your devices so you can check out if there are any other devices you need drivers for. Download the USB drivers from the manufactures website of your k/B and mouse.

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