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pairing iphone with pc

Q: pairing iphone with pc

i have a new iphone. i downloaded documents to go but my computer doesn't recognize the iphoe so i can't pair it. troubleshooting for Remote says that the ip address on the phone has to match the PC. They don't match. I do not use a wireless network......wired into a cable network. the iphone cannot hook up with usb. has to be wifi. HELP.....

RELEVANCY SCORE 200
Preferred Solution: pairing iphone with pc

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A: pairing iphone with pc

The best thing to do is take both your computer and iphone to an apple store. They have specialists in store all the time to help with these kind of things. I think the service is also free of charge. I took mine down to the store and they sorted my problem in under 30 minutes. They really are great!!

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RELEVANCY SCORE 69.6

Cannot pair HP Orbit on laptop with HP Orbit on iPhone 5s. They are on the same wifi and I have rebuted multiple times. What do I do?

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RELEVANCY SCORE 45.6

I am running Win7/Pro x64. My System Spec is in my Profile.

I do not have iTunes installed on my desktop. I do have an iPhone 5, a hand-me-down from my son.

Yesterday the phone needed to be charged. I attached it to a USB port. I was asked by the phone if I trusted my desktop. I said yes. I was told that there were no new images on the phone to import, a fact I already knew. I've encountered this dialog before. It seems to be part of the procrustean Apple way of computing.

What troubles me is that a process started about the time I plugged in the phone. At a rate of 5-10 files/sec the 'modified' date was changed on over 3,500 jpg files on my data drive. I've not analyzed the order in which they were processed but suspect that it was A-Z on the file names and also on folder names.

Could this behavior result from iTunes running its 'sync' process? If so, is there anything I can do to prevent it from happening again?

If we have no Apple OS experts on this forum, does anyone know of an 'Apple forum' that is as respected as sevenforums is in the Windows world?

thanks

baumgrenze

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RELEVANCY SCORE 45.2

I just got the new iPhone 4S and I have a 3GS as my old phone with no way to transfer my contacts. I was told I could save a backup of my 3GS to itunes, then load the backup onto my 4S.

Well my 3GS won't backup, it keeps saying "iTunes could not backup the iphone because an error occurred" without any error code. I've wiped my old backup, I've cleared sync history. I'm using a PC with itunes with the latest itunes version 10.5.

What can I do to get my contacts over to the new phone?
 

A:Error backing up iPhone - trying to transfer contacts to new iPhone 4S

You may have to load them one at a time.
 

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RELEVANCY SCORE 45.2

How to make your own iPhone Ringtone and transfer it to your iPhone directly?
 

A:How to make your own iPhone Ringtone and transfer it to your iPhone directly?

Here's a paid one....
http://www.iphone-ringtone-creator.info/
Seems to be a few listings.
Google search.
 

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RELEVANCY SCORE 45.2

I already have a home security camera system. What I'am looking for is software I can put on my desk top that will notify me on my iphone when motion detection is activated. As well as allow me
to monitor the cameras from my iphone.

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RELEVANCY SCORE 42.8

I am trying to get my SMS,contacts and pictures on my iPhone to be put either onto my computer or onto iTunes and I don't know how to do this.
Any help or advice would be greatly received.
Thanks in advance.
Could you suggest a transfer???
 

A:How can i backup iphone 3GS sms/contact to new iphone 4?

Cucusoft iPhone Tool Kits can also transfer Music/Video from your iPhone, iPad or iPod Touch to your computer.

Backup Photos to Any Folder on Computer
Backup SMS to to Computer with Multiple File Formats
Backup Call List to Computer with Multiple File Formats
Backup Contacts to Computer with Multiple File Formats
iPhone Disk & file Utilities

 

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RELEVANCY SCORE 40.4

Is there a way that I can sync my Outlook contacts with my Iphone 4s so that the contact appears as displayed by outlook.
Example: Mr. Richard Jones
FILE AS: Rich Jones

This is the option to display in outlook and I would prefer to display on phone the same.

A:Sync Outlook with Iphone display in Iphone name from outlook: FILE AS:

Hello. I have an android phone which is synced with my gmail account. I have eyed the new iphone 5 and will soon be moving data and contacts from my android to my iphone.

Before migrating to the iphone and mess up something with my contacts, i want to sync all to my outlook. So I wish to achieve sync from Android to Outlook and then from Outlook to the new iphone - is that possible?

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RELEVANCY SCORE 39.6

How can I check to see which I have?
I was looking into the "Siri" service, and don't see it.
Recently upgraded to the OS5. Does that matter?
Thanks.
 

A:Solved: iPhone 4 or iPhone 4S

Check for the Model number under Settings > General > About

From what I've read on the Apple forums, if you have the iPhone 4, it won't support the Siri integration.
 

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RELEVANCY SCORE 39.2
Q: Pairing

I have XP Home an MSI Wireless Card (CB11B2) and Wanadoo Wireless Broadband. I have'nt a clue how to match them up. Can anyone help?

Daniel
 

A:Pairing

Welcometo Techspot!
You will find that you can get more help if you take the time to fill out your profile (hardware and O/S)
 

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RELEVANCY SCORE 38.8

I have a Bluetooth headset I'm trying to get connected on Windows 7. I have a Bluetooth USB hub connected which seems to work fine. The headset can be seen, but when I connect it said no drivers found and fails.

I suspect part of the problem is that it's not asking me for a pair code. How do I enter the pair code in Windows 7? I know how I did it in XP, but I don't know in 7. The default pair code is 0000 and I need to enter that.

It's a PnP device so there are no drivers. This setup worked just fine in XP.
 

A:Bluetooth pairing?

Anyone have any ideas? I've seen the pair code window come up sometimes, but I can't figure out how to get it to come back up.
 

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RELEVANCY SCORE 38.8

I have a Samsung Galaxy Prime which connects to Bluetooth on my car but it will not connect to my new HP laptop

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RELEVANCY SCORE 38.8

Hello there,
I'm having a laptop with Core i3 2350M processor and was suprised when I read on Notebookcheck.net that this processor has an intergrated Intel HD3000 graphics card inside it. At the moment I'm using AMD Radeon HD7470M 1GB dedicated graphics card and I was wondering is there any way to enable that Intel integrated GPU to work along with the AMD card? I understand that I can't pair them with Crossfire because one is Intel one AMD but I think I read somewhere that you can run 2 different gpus without cf or sli but they will work different or something like that (one will just take a load off from another)...That's why I'm here asking you can this be done or I'm just hallucinating...
 

A:Pairing two different cards

I don't think it can be done. But I think I heard somewhere that the integrated GPU inside the CPU helps with video rendering, but I could very well be wrong about that.
 

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RELEVANCY SCORE 38.8

when trying to pair the mouse with hp envy 17???? laptop i get the message "hp mouse z8000 driver error".  what do i do?

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RELEVANCY SCORE 38.8

I cant pair my bluetooth on my dwell laptop with other device
other device discivered it but my laptop did not pair with it

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RELEVANCY SCORE 38.8

Hello, I recenly did a windows 10 reset after whcich my machine is not able to discover any bluetooth devices. I tried searching my phone and bluetooth speakers which were paired previosly but not able to find them.  It shows that Bluetooth is on, but can't find any devices.  Driver Provider: MediatekDriver Date: 24-04-2015Driver Version: 2.3.1.0 Please advice.  Thanks.

A:Bluetooth not pairing

Hi, Do you give other devices as DISCOVERABLE ? Regards.

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RELEVANCY SCORE 38.8

Sorry for the bad english

I recently bought a csr8510 a10 bluetooth adapter for my ps4 controllers but when i try to pair them it won't work. The adapter can find the controller but it can't pair it.

I have tried:
Reinstalling the driver
Turning my laptop off and on

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RELEVANCY SCORE 38.8

I'm trying to pair my HP Notebook to my LG radio but it won't pair to the device at all.I've tried several options and none them seem to work including selecting pairing on the radio. It doesn't want to read on pairing my laptop. what shall I do?

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RELEVANCY SCORE 38.8

I'm looking at the Motorola SB6121 vs SB6141. The first harnesses the power of DOCSIS 3.0 technology to bond up to four downstream while the second has paring/bonding of 8 downstream. I have 105Mbs with Comcast. The first goes to 160Mbs the second to 345Mbs.- both under my maximum.

Does anyone see any value in getting the higher SB6141? As long as my Comcast input is limited what difference if any would it make?

Thanks guys
 

A:Modem Pairing

SB6141 is just more future proof as internet speeds increase. Even the SB6141 is getting old as newer modems are coming out with 16 and 24 downstream. Given that you have Comcast, you may want the SB6141 as they are changing present speed tiers. In a few markets already, people with 105 plans have seen the speeds bumped up to 150. I know in Washington State they are working for the speed change by the end of the year or early 2015.

http://corporate.comcast.com/news-i...peeds-in-california-kansas-missouri-and-texas
 

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RELEVANCY SCORE 38.8

I cant get my Samsung level u headphones to pair with my notebook.

A:bluetooth pairing

Hi,What is your computer and its Operating system ? Did you downgrade/upgrade your machine ? To help us answer question quicker, please read this:   http://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to-Post-and-More/bd-p/HelloRegards.

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RELEVANCY SCORE 38.8

I have a Hp Omen running Windows 8.1 Pro. I recently purchased a receiver (Pioneer SC-LX901) for my stereo system which has bluetooth capabilities. I want to play music that is on my laptop through my stereo system. I have no problem putting the receiver in pairing mode thus making it discoverable. My laptop sees the receiver and asks me to pair, so I don't believe that the receiver is causing the problem, however when I click the "pair" box I continue getting the following message "That didn't work. Try again later and make sure your device is discoverable." I have tried this many times over several days. Can someone help?

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RELEVANCY SCORE 38.8

Where do I find pairing code for hp,professional x6675 wireless printer.
 

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RELEVANCY SCORE 38.4

My Senheizer Hd 4.40 headphones are not pairing with my lenovo yoga 530. I tried all the usual stuff

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RELEVANCY SCORE 38.4

Blackweb Soundbrick bluetooth speaker.  I switch it on - voice says Power On - Pairing. Bluelight flashes quickly   Music playing on my laptop can only be heard through the speaker if I connect it with the cable supplied with the speaker.I click on the Bluetooth devices icon at bottom right of screen,  says Bluetooth is switched on,  and says Soundbrick is paired. Why can I not hear sound through the speaker unless I connect it with the cable? What should I do to fix this?I use Windows 8

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RELEVANCY SCORE 38.4

When I attempt to connect to Bluetooth speakers, Klipsch or jam Plus, the device shows in the Settings --> Bluetooth window. I then click on the Pair button and after about 1 min. I get a dialog box with this message "That didn't work. Try again, and make sure Bluetooth headset is still discoverable.The two speakers can be pair with other divices.The speakers would pair and play as expected until about 6 months ago.Under device manager --> bluetooth there are three drivers Mediatek Bluetooth Adaptor, Microsoft Bluetooth Enumerator, Microsoft Bluetooth LE Enumerator.  When right clicking on updates and selecting "search automatically ..." they all show that they have the best driver software for your device.Any help would be appreciated.

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RELEVANCY SCORE 38.4

I HAVE A BOSE SPEAKER WITH BLUETOOTH I CANT GET MY COMPUTER TO RECOGNIZE IT WHEN TRYING TO PAIR THE DEVICES DO I NEED A ADAPTER OR IS IT COMPATIBLE??

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RELEVANCY SCORE 38.4

I have a Dell Inspiron 1720 laptop which has Bluetooth enabled. My Nokia 2760 phone also has Bluetooth enabled. I've paired them before and the phone is listed in the Dial up box but shown as disconnected. When I try to connect I get Modem Error 777. My phone can find my pc but not the other way round. I thought I'd try to Add a device but in the box that comes up there's no option to do that neither is my phone listed there.

I've used Bluetooth with my phone in the past so can anyone tell me what's gone wrong?
Let me remind you that there's no option to Add a Device in the Add Bluetooth Device box.

I'd appreciate some advice please. Many thanks.
 

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RELEVANCY SCORE 38.4

Hello, I've recently purchased a USB-250 adapter off amazon.com and was hoping to use it to pair the 520 to my PC.
My OS is Vista Ultimate 32bit.
When I set my PC to search for my headset(after turning it on of course), it gives me a message stating that no devices were found.
However, it works(pairs) perfectly fine with my T-Mobile MDA.
I've tried several different drivers off of the Anycom website including the Beta, without luck.

Anyone have an idea of what I should do?

Thanks!
 

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RELEVANCY SCORE 38.4

Hy. I may be writing this to the wrong place, if i do, sorry about it. So i have a fully working JBL GO, but  i cant pair it to my Lenovo idepad 100-15ibd, it appears in the bluetooth add list, but as soon as i click to it, it waits a litle bit, then tells me that it was trying for too long, maybe i should try again. The Speaker works fine with my phone, or other PC-s, drivers are up to date. ( I am Hungarian, so sorry for my english, or if the description is not in point ). Bluetooth settings are turned to the optimal settings, as shows in lenovo guide-sites. I really cant think about anithing to do. Please halp me, ty

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RELEVANCY SCORE 38.4

So, I've dualboot for a while now. Each time I change os, I have to pair my bluetooth mouse and keyboard. Quite annoying, if I may say.I'm aware it is possible too do so. Didn't took much to find this:https://askubuntu.com/questions/253949/how-can-i-avoid-having-to-pair-my-bluetooth-mouse-all-the-tim...But, I need to know what is the key my windows is using. Haven't beeing able to see it.Any way to do so?

A:Dualboot bluetooth pairing

Using Win10, with Ubuntu 17.10

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RELEVANCY SCORE 38.4

Hey everyone ^_^
Right, so i've upgraded my PC recently and it's running everything nicely, the only problem I have is a degree of stuttering in games like F.E.A.R and BF2142, Framerates and other things are all good but I know my RAM is letting the system down.

My spec is:

AMD Athlon 64 3700+
HIS X1900XT 256GDDR3
1 gig of branded Ram (might be Crucial, but not sure, it begins with C) DDR400
450W PSU by Jeantech
Asrock SATA 2 Mobo

Now, i've gone and ordered some high quality Ballistix Ram from Crucial.com (2x 512 DDR400) but my worry is that my old Ram will stop it from running to it's full potential because of different CAS latencies and timings etc.

So my question is, what would be the benefits of getting 4x 512 Ballistix over using the 2 lower quality RAM and the 2 Ballistix ones together? will I notice much difference at all or is there no difference? I was only wondering since running different modules together tends to make the higher ones scale down to the slower ones, but i'm not sure if this applys if they are both the same speed (DDR 400)

Thanks a lot everyone.

Matty.
 

A:Pairing up RAM (Ballistix and other brand)

http://www.techspot.com/vb/topic47210.html
 

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RELEVANCY SCORE 38.4

I have a Dell Latitude E6410 that finds and apparently "connects" to my Rocketfish RF-MAB2 bluetooth headphones. However, the headphones never show up as a device in the sound/volume settings, so the computer plays sound from the speakers rather than the headphones. Any help will be much appreciated.

A:Bluetooth Headphone Pairing

I have experienced the same behavior using a rocketfish RF-MAB2 and Dell E6410 running windows 7 64 and 32 bit. Were you able to resolve the issue?

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RELEVANCY SCORE 38.4

My Sennheiser Hd 4.40 headphones are not pairing with my lenovo yoga 530. I tried all the usual stuff
 
MOD: Title edited

A:Sennheiser Headphones Not Pairing

Hi SupremeLeader!
 
Welcome to the community forums.
 
Were you able to try pairing with other Bluetooth device on your Yoga 530 laptop or pair the headphone to another device? Could you try to run and install all the available updates for your laptop using the Lenovo Vantage application? You can install the app from this link https://www.microsoft.com/en-us/p/lenovo-vantage/9wzdncrfj4mv#activetab=pivotverviewtab - After the installation, check if you can now pair the Bluetooth headphone on your laptop.
 
Let us know how it goes.

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RELEVANCY SCORE 38.4

to start off i would like to apologize in advance if i posted under the wrong subject. anyway, here is my problem. i have an asus g73jh republic of gamers laptop running home premium x64 and an asus eee pc 1015pn running home premium 32 bit. b4 i upgraded my eee pc to home i was running starter and was able to pair the 2 laptops via bluetooth and was able to control the media player from one computer to another. efectivly using one computer as a remote to the others windows media player. after i upgraded to windows home premium on my eee pc i have lost this funtionality. now i still have all the options to control my g73 on the eee pc but they dont work (they try to connect for a little while and then just switch back to saying disconected) and my g73 says that the eee pc is a computer but only gives the option to connect to it as a bluetooth headset. i have uninstalled and reinstalled bluetooth drivers on both machines and have tried drivers from asus website and drivers from windows update all with the same result. im hopping that someone will be able to help me with this because it was such a handy little thing to be able to do.

i am ready to post any information u need (just ask) and i'd like to thank you in advance for any help whatsoever

A:pairing 2 computers via bluetooth

How'd you get bluetooth to work in windows 7 I thought it was taken out. My Lenovo laptop has bluetooth but says this version of windows (windows 7 home premium) doesn't support it.

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RELEVANCY SCORE 38.4

I have just purchased a JBL Charge 3 Bluetooth speaker.
My laptop is a Dell Inspiron running Windows 7 Home Premium.
I have had to buy a USB Bluetooth adaptor V4.0 for my laptop as although the software appeared to be there, the hardware wasn't.  However with help I have got it up and running and can easily pair my Samsung tablet, a Sony Z5 smartphone and a pair of Kitsound Manhattan headphones.
The tablet and the smartphone also easily pair to the speakers, no problem at all and the sound is fantastic!
My problems start when attempting to pair the speakers with my laptop.
I can see the speakers in Devices & Printers.  In the Properties it tells me that the drivers for this device are not installed (Code 28).  If I double click on the device the information is repeated and in addition it states that "There is no driver selected for the device information set or element" and "To find a driver for this device click on Update Driver"
"Update Driver" button is greyed out.
If I right click on the Speaker icon and bring up the menu and hit Playback Devices the JBL Charge 3 is not listed so cannot be selected.
I am not IT literate but I can follow simply explained instructions.
I have contacted JBL but they conclude that I must contact Dell for the drivers.  They also state that the speakers work on A2DP AVRCP protocols - whatever that means!
These are very excellent speakers and I really do not want to miss out on not being ... Read more

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RELEVANCY SCORE 38.4

Hi everybody,

I have a desktop running XP and a laptop with Vista Home Premium. Desktop is my main internet connection via adsl. intead of getting a router I though I could be clever and connect to the internet on my laptop via my desktop using a bluetooth wireless network (PAN?). I managed this with the first gongle i got, it was class 2 and software was widcomm unfortunately its range wasn't any good for me. Next I got a class one v.2 dongle and it came with a bluesoleil software which I have now updated to v.6. Nevertheless I cannot connect to the internet at all now. I have tried to install other widcomm software but it doesn't work (an i cannot remember the version which did work with the class 2 dongle). My question is am I doing apples and pears with trying to connect xp and vista systems? This can't be completely true as it did connect once? I just cannot seem to get this thing working. Any suggestions? Many Thanks.
 

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RELEVANCY SCORE 38.4

So, I've dualboot for a while now. Each time I change os, I have to pair my bluetooth mouse and keyboard. Quite annoying, if I may say.I'm aware it is possible too do so. Didn't took much to find this:https://askubuntu.com/questions/253949/how-can-i-avoid-having-to-pair-my-bluetooth-mouse-all-the-tim...But, I need to know what is the key my windows is using. Haven't beeing able to see it.Any way to do so?

A:Dualboot bluetooth pairing

Using Win10, with Ubuntu 17.10

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RELEVANCY SCORE 38.4

Hey all I am hoping someone has an easy fix for my issue here. I can pair my android cell phone to the pc via win 8 generic bluetooth drivers and it works after confirming the pair code on both my cell phone and my pc.

Problem is that once I reboot I can not connect to the cell phone and have to remove the device from the list and discover it again, pair with it again and then it works.

Am I missing a setting in win 8 that keeps the settings for my bluetooth devices and connects to it once it sees it again?

Also, is there any better drivers/ software to use other than the generic bluetooth drivers that win 8 uses?

I have an intel 7260 HMW mini pcie wireless n card with bluetooth 4.0.

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RELEVANCY SCORE 38

Hi, I received a few months ago my new Lenovo T460 together with the wireless ultraslim keyboard and mouse. The mouse perfectly well so issue with that. However, the keyboard doesn't work at all. I have tried many different ways, and read on here in a few places about some nonsense that included pressing F2, F3, F4 while fiddling about with the batteries, but those "solutions" sound more like a bad joke than anything else. For that to work I need four hands which I obviously don't have... So, any suggestions as to a real solution to get the wireless ultraslim keyboard to work? In the user guide I could only find a statement about installing the batteries and that would be it. Thanks a million in advance for any suggestions!

A:Pairing the Ultraslim Keyboard/Mouse

Hi Jocky,Welcome to Lenovo Community! And happy to have you here.As I understand that you are facing issue while pairing a Ultraslim Keyboard with T460
Please check this video for full tutorial
 
I hope the above information helps.Please feel free to post in Lenovo Community Forums if you have any further queries!Regards,Prabhansh_______________________________________________Tap that Kudos button if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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RELEVANCY SCORE 38

SYSTEM SPECS

COMPUTER:
Dell PC, with a dual core processor, about 3 years old
6 gigs of memory
windows 7 professional, 64 bit, service pack 1
BLUETOOTH SOFTWARE: Blue Soleil
PRODUCT PAGE-----> BlueSoleil - Bluetooth Software,Bluetooth Driver,Bluetooth Dongle
BLUETOOTH EMITTER: Zoom 4314
PRODUCT PAGE-----> Zoom Telephonics: Bluetooth Products
BLUETOOTH KEYBOARD: SIIG JK-BT0112-S1
PRODUCT PAGE-----> Wireless Bluetooth Mini Keyboard - Wireless - Keyboards - IT PRODUCTS
-------------------------------------------------------------------
My computer is bluetooth enabled. I have been successful in connecting a few bluetooth devices to it. For example, a I have successfully connected a bluetooth mouse to it and also a bluetooth capable cell phone.

Now here is where it gets strange.

The first time that I tried to pair my new bluetooth keyboard it DID work. The first night I used it for a couple of hours.

However, the next day it would no longer work. The computer DOES recognize that the bluetooth keyboard is there. However, it will not successfully pair. When I attempt to pair it I get a pop up message saying that it is attempting to pair, but it never goes through.

I am fairly familiar with bluetooth technology but I am not an expert. Can anyone here please offer any possible solutions?

Thanks,

TC

A:Trouble pairing my bluetooth keyboard with my PC.......... please help

Check for driver and BIOs updates.

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RELEVANCY SCORE 38

1. Added Bose AE2 SoundLink successfully as a bluetooth device.2. Double click to open services window and turn audio on, but the window shows as below with no where to turn headphone audio on:3. How do i fix to make this window show correctly and get the headphones working via bluetooth? 

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RELEVANCY SCORE 38

Hi Guys,

Happy New Year!

As in the title my Bluetooth headphones pair with my laptop but no sound at all. I tested the headphones with the phone so I know they work. Any ideas?

Thanks

PS Sorry if I have posted this in the wrong section.

A:Headphones Bluetooth pairing but no sound

1. Turn on and pair your BT headphones

2. Go to : Start > Control Panel > Hardware and Sound > Sound > Under Playback > select the bluetooth headphones/device, right-click and set it as the Default Device.

3. Apply > OK

4. Test the audio output

Edit:

I found this visual guide for you: http://www.windows7hacker.com/index....ith-windows-7/

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RELEVANCY SCORE 38

Excuse me if this has been answered somewhere but I couldn't find it.  When I try to pair my iPhone7 Plus running 10.2 with my desktop, Envy 750-435st windows 10 64bit it keeps saying "Sorry, we're unable to pair with your PC".  Both devices are on the same wireless network and have access to the internet so I don't see any network issue.  I've tried booting both devices but nothing changes.  I've inserted a screen snapshot of the message from my phone.  Any assistance would be appreciated. Thanks in advance. 

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RELEVANCY SCORE 38

I have an Arctic p311 headset, an Asus usb BT-211 dongle and use windows 7 ultimate x64. For the life of me I can't get this headset to pair with the dongle. I installed the drivers that came with the dongle, and in device manager I see this generic "bluetooth audio device" under Sound. I try to auto update but all is up-to-date according to my pc. When I try to get my pc to add device my pc doesn't read it at all.

Maybe I bought the wrong kind of dongle, maybe my pc just hates bluetooth, maybe I'm missing a driver(s), I don't know, I need some help on this.
 

A:Bluetooth Blues, pairing issues

Are you using the latest drivers/utility from Asus?

>> http://www.asus.com/Networks/Accessories/USBBT211_Mini_Bluetooth_Dongle/#download
 

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RELEVANCY SCORE 38

hello my android phone wont find my laptop on bluetooth and the laptop cant find my mobile hotspot what can i do

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