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Ideapad 710s won't turn on

Q: Ideapad 710s won't turn on

Less than a month ago I bought a brand new Lenovo Ideapad 710s, today it suddenly turned off even though it's battery was at 64%. I then plugged in the charger and tried turning it on - nothing happened. Then I held down the power button at it turned on. Only to turn off again after about 15 minutes.Now, it won't turn on at all.If I hold down the power button, the light behind the keyboard blinks, but the screen stays black. When I plug in the charger, the light that shows it is charging is on, so the charger is working.I just can't turn on my computer at all. I don't know if this information is needed, but I have used it almost every day, around 6 hours every day I've used it (I'm using it for school only). The only things installed on the computer was Office 365 and a driver so that I could use my printer.Any idea how to get it working again?

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RELEVANCY SCORE 200
Preferred Solution: Ideapad 710s won't turn on

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 83.2

Since some weeks I have been experiencing some issues with charging the battery.  It was charging just occasionally,  I often needed to unplug power cable and plug it back in to proceed charging, "plugged in, not charging" and so on.  It was working like that until yesterday. Now,  the bettery seems to be fully uncharged. If I plug in power cable, no one led is on, and also nothing happens. I cannot turn it on...  The charger should be ok, at least, the voltage inside of laptop is ok. I tried several workarounds for "power led is on,  but laptop wont turn on", but nothing helped. What else could I try before sending it to the service?

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RELEVANCY SCORE 81.2

Hi, I have an Lenovo ideapad 710S13IKB Product Number:80VQMy computer is plugged to AC adapter most of the time and I disabled the "sleep after" option in the Power & Sleep settings I configured that only the screen will turn off after 10 minutes. My problem is that after couple of days of work, when I am trying to wake the computer after not working on it for couple of hours nothing happened, the computer does not respond (mouse, keyboard), Only shutting down the computer and turning it back on allows me to come back from the issue.I also installed chrome remote desktop and when the computer does not respond I see that the computer lost connection and there is no way to remote control my computer.  Please help,Thanks!

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RELEVANCY SCORE 61.2
RELEVANCY SCORE 61.2

Okay so I've had this computer less than 3 months and it's given me nothing but problems. Now it refuses to even turn on. The power LED turns on but the screen remains blank. This is an non removal battery type before anyone says remove the battery and use the adapter. I've drained the battery which has worked before but this time when I try to charge it the orange battery LED blinks three times. And still nothing on the screen. Any Lenovo stores are quite far away. Anyone knows what's going on? 

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RELEVANCY SCORE 61.2

Hi - the current version of the ideapad 710s BIOS does not allow changing of the SATA/drive mode from RAID to AHCI. As a result, it is pretty much impossible to install Linux onto these systems. I've tried multiple combinations of things - completely wiped the drive, disabled UEFI, Secure Boot and enabled Legacy mode, etc - and nothing works.  The currently locked SATA mode basically prevents Linux from even seeing the SSD.  I've tried the latest versions of Ubuntu and Gentoo - both with the same result. Is there any reason why this setting is not exposed?  Are there any plans to expose it?  

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RELEVANCY SCORE 61.2

Other than online retailers, where can I buy the Lenovo 710s in person in the US? I want to take a look at the laptop and see feel it before I buy it. I live in small town so there's that.

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RELEVANCY SCORE 61.2

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RELEVANCY SCORE 60.4
RELEVANCY SCORE 60.4

I live in Toronto, Canada. I bought Lenovo Ideapad 710S (i5-6200 128GB SSD 8GB Ram) in August 2016. Used only 2 weeks, the laptop couldn't recognized the hard drive. It was sent to MIAD (local Lenovo certified repair center) and diagnosed as hard drive dysfunction. The technician told me since it is a "consumer" laptop (vs. business laptop such as ThinkPad), they don't have the part to repair/replace. I waited 4 weeks until the new hard drive arrive and the laptop was still not working. MIAD told me it was not hard drive problem and beyond their ability to repair. The laptop was later sent to Lenovo repair center (US).A week later I got a notice from Lenovo said the laptop had arrived but the part they need is in back order.5 weeks later still no sign of getting the problem fixed. Contacted Lenovo and get the same answer. Only compensate so far is extension of my warranty for 2 months. However, no compensation about the usability. For about 10 weeks, I have to use my old Pentium M Thinkpad. If I bought a new laptop, it might already arrived!Conclusion: Don't buy Lenovo "consumer" laptop (Ideapad, Yoga etc), at least in Canada. 

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RELEVANCY SCORE 60.4

My ideapad ran out of charge, when I went to charge it the charging light came on . However when pressing the power button neither the keyboard or screen light up . When the charging the light changed to white which means it had charged up to 20% . Very confused on what to do 

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RELEVANCY SCORE 60.4

Hello there!I'm planing to buy a new notebook, and found the 710s-13ISK (80SW003NGE) interesting. There are 5 different configurations of it, with different CPUs and memory amount. The cheapest one is the only one i could afford, and it has the weakest CPU i3-6100U, which is no issue at all, but this one has only 4GB of DDR3L. I'd still like to buy this one, but only if I'm able to upgrade the memory some day to 8GB, in case the 4GB are not enough for my usage scenarios. Unfortunately i cannot find any specific information, whether the mainboard has a RAM slot (so the 4GB could be replaced by bigger 8GB), or the memory is soldered directly on the mainboard (means not replaceable). Does anyone have this particular notebook, and could give me some information about this one? Many, many thanks in advance!

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RELEVANCY SCORE 60.4

Hi,  My Ideapad 710s which is only like 8 months old is currently with Lenovo for a warranty repair.  The comma key became loose and fell off the keyboard, the little clips on the back were broken so I was wasn't able to clip it back on.  I sent it to Lenovo under my 3 year warranty and now they are refusing to fix it under the warranty.  What can I do about this?  Why would anyone break their comma key on purpose? The rest of the laptop is in perfect condition so it is clear that I have not abused the laptop, every other key is absolutely fine.  Seeing that it was simply a matter of clipping a new key on, I asked Lenovo to just post me one out and I would do it myself. They refused, and made me send it in. I did this, and now they are going to try and charge me for the postage which I didn't want to pay for anyway because the repair was so minor!!!  This will be the last Lenovo product I ever buy if they are so petty and treat their customers so badly over such a small repair that any reasonable person can see is a manufacturing fault.  I am furious about this, and hopefully you guys can give some advice.  Thanks

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RELEVANCY SCORE 60.4

Hello lenovo community.
 
I just got my new Lenovo Ideapad 710s-13sk yesterday.
 
I've used it for 2 days now, and it seems that the 2 finger scroll up and down triggers the 3 finger function from time to time?
 
So when i want to scroll, sometimes the task view shows up or everything minimizes depending on what direction i scroll of course.
 
Have anybody else experienced this and found a solution for it?
 
Best Regards,
Christian
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

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RELEVANCY SCORE 60.4

My ideapad ran out of charge, when I went to charge it the charging light came on . However when pressing the power button neither the keyboard or screen light up . When the charging the light changed to white which means it had charged up to 20% . Very confused on what to do 

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RELEVANCY SCORE 60.4

What capacity SD card is the largest that it will recognise? Cant find any information on this in any of the product literature. Thanks

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RELEVANCY SCORE 60.4

Yesterday I bought a new Lenovo ideapad 710s and already I'm experiencing difficulties with the touchpad. It occasionally just gets stuck for a few seconds, which is very frustrating, and also the touchpad scrolling doesn't work, even though I have enabled it in the mouse settings. I've also made sure the drivers are up to date, and the problems are still there. Does anyone know how to deal with these problems?

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RELEVANCY SCORE 60.4

Got my laptop after almost 2 weeks of placing the order. Although the wait was worth it, just after third day I found a crack on the hinge. I was extremely cautious in handling the laptop, mind you, and i believe this weather was present since day 1. I know the crack is really small, but i'm afraid of the integrity of the hinge itself. Not sure if I could claim a return or exchange. http://goo.gl/6dsidu

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RELEVANCY SCORE 60.4

Hi guys,I have one question. I tried to install the CentOS 7 on my new laptop which runs a win10 on it. But by mistake, I formated all my SSD and now there is not bootable OS on it. How I can reinstall the win10 on it. Please provide one step-by-step method because I think I'm  a nut.

A:ideapad 710S Plus: reinstall windows 10

If you just formatted the C:\ partition, you should still be able to recover using the NOVO button (see page 21 of the user manual) Novo Menu: ? Shut down the computer (press and hold the power button until it powers off) and wait at least five seconds.Press the Novo button using a paper clip.   The NOVO button is just forward of the USB port on the left side of the laptop (see page 6 of the user manual) to turn on the laptop and open the Novo MenuSelect System Recovery >> Troubleshoot >> Reset this PCIf successful, it will return your laptop to the factory condition just as it was when you bought the laptop. If you somehow deleted all the partitions, then you will have to do a clean install of Windows 10 either using recovery media obtained from Lenovo support for a small fee (recommended since it will restore its factory recovery/driver partitions etc.), or do a clean install of Windows 10 using the instructions from Microsoft found here. Good Luck,

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RELEVANCY SCORE 60.4

Hi  I am thinking of purchasing a 13" Lenovo ideapad 710s ($1199 model) over a MacBook air. I have been using a macbook air for several years and recently thought of getting a new laptop. Lenovo's 710s seems to be quite good on paper (except the battery life), but I couldnt find any reviews online which can tell me if the laptop is as good as Lenovo projects it to be. If anyone has bought/used Lenovo 710s, can  you guys chime in and let me know if this laptop came on par with your expectations (esp. the battery life)? Thanks

A:Lenovo Ideapad 710s question

hi. Here I leave you computer manual so you can compare, the battery is a consumable device that usually lasts depending on the use that will give the team being new can last an average of 3 hours, you should know that each load you do it is that you take away useful life. https://forums.lenovo.com/t5/Z-Base-de-conocimientos/Optimizando-el-tiempo-de-duraci%C3%B3n-de-la-ba... Manual service:https://download.lenovo.com/consumer/mobiles_pub/ideapad_710S-13ISK_hmm_201603.pdf Regards.



Click on the star to say thanks.Please mark if it solves your problem.No work for LENOVO I volunteer.Good luck with the inconvenience.

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RELEVANCY SCORE 60.4

Hi My 710s' fan has started making more noise lately. I've checked, and there's nothing caught in the fan. The temps are also fine. I think it's just running on dry bearings, which causes it to make more noise. Is there any way to oil the fan?

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RELEVANCY SCORE 60.4

Hello,I have a new Ideapad 710s, which I love.However, the right click is not working when browsing the net, which has frustrated me. Any advice please. Much thanks,Al

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RELEVANCY SCORE 60.4

I am trying to run games on my 710s with the i5 6260U and Intel Iris 540 graphics, with 8GB RAM and a 256GB SSD.The nature of the video card in this laptop showed promise for casual playing of current titles at low settings, however early results were dissapointing. Upon installing Throttlestop and Intel XTU in order to undervolt the package and squeeze more performance, my surprise was high upon finding that the package consumed no more than 10W at very low temperatures with the fan barely spinning, all while running Doom 2016 at 720P Low settings at 20FPS.Changing power use settings in the Intel Graphics control panel and in the Windows power use utility raised the FPS to 30 and the power use to around 13-14W, but the temperatures barely reach 60C and the fans aren't even spinning at full blast, and actually turn on and off all the time while running the game. Eventually the power consumption stabilizes at 13W, and Throttlestop states that it's due to a TDP limit.Is there a way of increasing this limit in order to attain the full performance of the laptop?

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RELEVANCY SCORE 60.4

Hi -- I've looked through BIOS and don't see the option to manage or change my keyboard configuration to swap these two buttons. Is there any other way to swap the keys with this machine?

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RELEVANCY SCORE 60.4

I bought ideapad 710S after research and survey, but the performance of 710s is really disappointing. The computer has strange problem and unstable performance. After my first week, I sent it to the maintanence center. Lenovo maintenance center was nice enough to change the mainboard for me. However, after 3 weeks of using, the problems reoccured again. the computer has slow processing capability.  I use simple word program and my typing does not show on the screen simultanously, instead there is the waiting cycle icon keeps apperaing. Plus, there seem to be extreme heat release problem with lound fan noise. I returned to the maintenance center and after that 3 weeks, the shop replaced ROM and heat fan.
When I got home, I started working on the document and recognize heat problem is gone. However, the delay processing problem remains. I have a problem getting my work done with this 710S because everything delays. By everything I mean my typed sentence delays by more than 10 seconds, my access to internet website consumes more than 30 seconds, program opening takes almost 1 minute. I feel disappointed, frustrated and mad with the quality of ideapad. I was a fan of thinkpad and this wiped off and torn down my believe of lenovo brand. 
 
 
Moderator comment: New post created. Subject edited. Was: Re: How to complain to lenovo?

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RELEVANCY SCORE 60.4

I bought the Lenovo Ideapad 710S (13IKB Laptop (ideapad) - Type 80VQ) a week ago.  The cursor dissappears when a page or app is loading. Please tell me what the issue is.  Thank you. 

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RELEVANCY SCORE 60.4

Randomly I got the Blue Screen of Death error DPC_WATCHDOG_VIOLATION and apparently this issue occurs because the iastor.sys driver, is not compatible with Windows 10. So I changed the storage controller from Intel Rapid Storage sata controller to Intel mobile express chipset sata controller which was the other driver already on my 3 week old laptop. However, after this the laptop would not boot! It just kept saying 'automatically attempting repairs'. I then went into the BIOS and changed the SATA from RAID to AHCI and then the laptop would boot. But now the driver is just 'Standard NVM Express Controller'. I tried to reinstall the intel rapid stroage sata controller driver but then the laptop would not boot in RAID or AHCI! So I had to do a system restore and now the laptop seems to be working on AHCI and it has a boot loop on RAID.  My question is, should I put the laptop back on RAID (original factory setting) and after the boot loop should I reset the laptop to install a fresh copy of Win10 from recovery? Or should I leave it as it is now on AHCI with Microsoft Standard NVM Express Controller driver? Are there any disadvantages? My SSD is a Samsung PM961 (samsung mzvlw512hmjp) I need some help quickly before my 30 days returns period runs out. I really like the laptop but are there any problems with it?

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RELEVANCY SCORE 60

this is a problem?Please help me, i really want to know that "Is it normally? or need to fix?"  i buy ieadpad 17/8/2017and get this problem on 19/8/2017i go back to the shop yesterday, they tell me it is not a problem . it is normally cause high performance CPU. may i trust them?should i claim new one or return?thank you for every informaion and advice.i'm new for LENOVO.

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RELEVANCY SCORE 60

If I do an update of the BIOS to get Linux ready, How do I go back to the original (in case the update isn't satisfying)

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RELEVANCY SCORE 60

Hi there! I have a Lenovo Ideapad 710S that has really bad sound quality all of a sudden.When plugging in headphones the sound works great, but unplugging them makes the speakers on the laptop sound tinny and very low. It kind of feels like when you walk past people with earplugs that has full volume on. That "distant" sound. Almost as if my own headphones is still plugged in and lays beside my laptop or something.I've tried searching for a solution to this issue, without any luck at all. Can someone tell me what or how the problem may be solved? Maybe the speakers is bad and needs to be replaced, or can it be software issues?

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RELEVANCY SCORE 60

Dear Lenovo Community, I've just bought my Lenovo Ideapad 710S two days ago. Bought the highest-end configuration with 16GB RAM + 512GB PCIE SSD. I got to say I'm absolutely in love with the form factor and its performance. I decided upon this laptop mainly because of its portability and the combination of 16GB RAM + 512GB SSD at less than $2k. DesignAt 1.1kg, it is really light - I can hold in up effortlessly with one arm. At home, I use a Dell monitor (U2715H) which is almost borderless; looking at 710S's edge, it is equally slim and is key to making it look stylish. The matte screen display has very crisp, clear text and is very comfortable to look at. PerformancePerformance wise, there is no complain. It lives up to what it's spec-ed on paper. Every application and operation (e.g. startup, shutdown, boot from sleep) loads at breakneck speeds thanks to its PCIE SSD. I've yet to try running more intensive software e.g. the Adobe suite but at this rate, it looks promising thus far. AccuType KeyboardAt first, I thought the flat keys have really little travel to bottom-out but as I spend more time typing on it, I gradually grew to like the keyboard. It's well spaced-out, typing on it can be very accurate. Key travel is reasonable for faster typists. Only thing is the placement of backspace, enter and shift button at the right side needs some extra time to get used to it as I find they placed more to the right than it is on comm... Read more

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RELEVANCY SCORE 60

Hi all, I am thinking about buying the Ideapad 710s with the i7 7500 processor. But I was wondering, if there will be a KabyLake Version with the new Iris Processor in the near future. Or should I just get the 710s with the Skylake/Iris combination and be done with it? Maybe the difference in processing power isn't that great?! The graphics chip should be better than the 620 anyway. A helpful answer would be greatly appreciated! Thank you. Greetings, p.s. maybe i should mention, that I'm from Germany.

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RELEVANCY SCORE 60

Hi there, I've been trying my best to find the ideapad 710s-13ISK with the i7 processor and iris 540 graphics. However this has not been easy at all. I live in Belgium and I have not found a single (web)shop that has this product. In the Netherlands (close to Belgium) I can only find this product on the Lenovo website, nowhere else. I've been told I can't purchase it from the NL website, so do I have any way of getting this specific laptop? (http://shop.lenovo.com/nl/nl/laptops/ideapad/700-series/710s/) I know it's not really a good question to put on the forums, but I have been struggling to reach Lenovo (both BE and NL). Thanks in advance, Sam

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RELEVANCY SCORE 60

Hi  i have this weird lines appers on my display. ideapad 710s .... out of warranty windows 10 pro 

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RELEVANCY SCORE 60

I was just wondering if anyone else was having similar issues? The laptop does wake up after going to sleep but it is noticeably slower than a fresh start up. If I lift the lid after its been put to sleep the keyboard lights up but nothing seems to happen for around 20 seconds and then the lock screen appears. Is this normal? TheDickieBoy

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RELEVANCY SCORE 60

Hey!I've got a Lenovo ideapad 710s and i would like to attach 2 monitors with the laptop. I googled a bit and found out that theres a dock but only for ThinkPad's?Does any1 know the solution for this?

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RELEVANCY SCORE 60

I got new Ideapad 710S-13IKB and trying to run Ubuntu on it. Unfortunatly Ubuntu not finds SSD disc and can't install itself when I run it from USB storage. I found that Lenovo has released BIOS that supports Linux. There some BIOS releases in Lenovo site:My current BIOS version is 3HCN14WW. According to logic it might be newer sine 14>13 and I afraid to update bios from site. How to know exactly which bios version is newer? Besides that there is "Linux only" BIOS. I need dualboot Win10/Linux. Will "Linux Only" allow me do this?How to get Linux on this machine?

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RELEVANCY SCORE 60

Hi all, I've had a 1.5mths old IdeaPad 710s.it starts to show flashing random colour.Lenovo went to flash the bios for whatever reason, when they should testing it on external monitor.i suspect it's the panel problem.can anyone help and advise? Thanks,joe   

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RELEVANCY SCORE 60

I have an ideapad 710S under 6 months old.  Last night I used it on battery, shut it down well before battery was exhausted, all fine. This morning, on booting it up on mains power, it boots up but is stuck on what I call the 'pretty screen' - the picture of lakes.  It won't bring up the box to enter my user id and password.  Control alt delete doesn't do anything, nor does F12.  I'm the only user, it hasn't been dropped, I don't use USB sticks or any other peripherals apart from a mouse. I haven't installed any software recently.   Pressing the on/off button only seems to send it into sleep mode as when I turn it off and on again all I get is the pretty picture of the lake (which comes up almost instantaneously) and I'm stuck on that screen. Any thoughts?

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RELEVANCY SCORE 60

Hi and hello there,  I just bought a new Ideapad 710S and I absolutely love it. Great design and great performance, except for one thing: WiFi speed. I checked it simultaneously with my phone and old laptop and they both have around 40mb/sec. The laptop manages to get around 15mb/sec. Now I already updated the drivers (Intel(R) Dual Band Wireless-AC 3165) and windows 10 update, however, this had no effect. Also, when I tried downloading various items it's about half the speed of my old laptop (also running Windows 10).  Any help would be sincerely welcome!! Thanks in advance and all the best,  Jan  

A:WiFi tediosly slow, Ideapad 710S

FYI: I downloaded the latest drivers from the Intel website today..

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