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Windows 10 randomly drops internet access after upgrade from Windows 7

Q: Windows 10 randomly drops internet access after upgrade from Windows 7

Common one this one, but in our case it wasn't a driver issue - it was a DNS issue!

For us, this problem all seems to centre around DNS. Windows 10 seems to occasionally and randomly change which network adaptor it's going to route DNS requests to. For those who don't know - DNS is a system whereby a name like Google gets converted to a unique machine address such as 182.43.11.202. DNS servers are external computers that provide this service. If this service doesn't work properly, you won't be able to browse any websites properly.

One solution if you're using WiFi is to disable your Ethernet adaptor in Windows by going into Control Panel -> Network Connections:



This will force Windows to always use your WiFi connection for DNS requests.

So how about if you use your Local Area Connection for something else - maybe for NAS (Network Attached Storage such as an external hard drive)? My father has such a set-up, with a static IP address at each end, so that he can access shared storage. However for some reason Windows was asking this connection for DNS, which obviously wouldn't work!

(You can confirm this by opening a Windows command window and typing nslookup and pressing Enter. If it shows the IP address of your LAN adaptor instead of the Wireless adaptor, this is what's happening.)

The fix is to go into your Local Area Network adaptor Properties (same menu as shown in the picture above), then go to Internet Protocol Version 4 and click Properties, then click Advanced, then select the DNS tab. If there are any entries in the "DNS server addresses, in order of use" box, then click on each in turn and click Remove.



It would be worth making a note of anything in there before you Remove them, just in case!

Note that if you access a share on an Ethernet link by a share name (e.g. \\Share\xxx) then you may need to change this to use the device's IP address (e.g. \\192.168.2.1\share).

Hope this helps - it sorted out our network problems immediately, as Windows then always used the only DNS server it knew about, which was the WiFi one.

For reference this was a non-Broadcom WiFi dongle and updating all the drivers both for the WiFi and the LAN made no difference - it was definitely down to the DNS issue.

Good luck all!
Richard

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RELEVANCY SCORE 200
Preferred Solution: Windows 10 randomly drops internet access after upgrade from Windows 7

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 79.2

Hi All,

I've got an older Acer Timeline 4810t running Windows 7. We recently switched from Cox Cable internet to AT&T U-Verse, and I've started noticing that my internet connection will randomly go out when I am connected. This occurs whether I am on a wired or wireless connection. Specifically, I will be browsing the web and, randomly, when I try to pull up a website, I get an error indicating that I cannot connect to that website because I am not connected to the internet. When I check the status of my connection in the bottom right corner, it will show that I am connected to the internet. If I disconnect the ethernet cable (or disconnect and reconnect to the wifi network), the internet service is restored, although it continues to randomly lose connection.

I initially thought that it was a U-Verse issue, so AT&T came out and replaced the router. Unfortunately, I still got the random drops. I then thought it was a Windows issue, so I reformatted by hard drive and reinstalled Windows - still having that issue.

My wife has an older Macbook and does not have this problem. We also do not have this problem with any of the tablets or phones that connect to the network wirelessly.

I am beyond frustrated and do not know what to do. I also don't know if this is a sign that my laptop is at the end of its life, which would be unfortunate since I've only owned the laptop for about 3 years (my last laptop, a Dell, is on year 7 and still churning).

Any suggestions/advice w... Read more

A:Internet Access Randomly Drops on Wired & Wireless Connection

Forgot to mention that I've got an Intel 5100 wifi card and an Atheros ethernet controller.

After further research, it may appear that the wifi disonnection issue is a known issue regarding this wifi card (Intel WiFi Link 5100 AGN problem - disconnecting). Just weird because I only recently had this problem pop up; this also does not explain why my wired connection randomly drops.

I'll play around with the router, driver and the settings some more tonight to see if I can figure out what's wrong.

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RELEVANCY SCORE 68.4

hi i have a acer travelmate 2700 i originally had xp on it and my biult in wifi worked fine but i now have win 7 installed and now cannot get my wifi working is there a patch i  could use to get it working - at the moment i am using a pci wifi card to go on line any ideas anyone????
 
[subject line edited to reflect new topic]

A:Wireless connection randomly drops after Windows 7...

The only advice I can give you is to try other drivers for your model and see if one works. You can also search using this method:http://driverzone.com/node/182even if the driver you find is for different brands, it's worth trying.

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RELEVANCY SCORE 68.4

hi i have a acer travelmate 2700 i originally had xp on it and my biult in wifi worked fine but i now have win 7 installed and now cannot get my wifi working is there a patch i  could use to get it working - at the moment i am using a pci wifi card to go on line any ideas anyone????
 
[subject line edited to reflect new topic]

A:Wireless connection randomly drops after Windows 7...

The only advice I can give you is to try other drivers for your model and see if one works. You can also search using this method:http://driverzone.com/node/182even if the driver you find is for different brands, it's worth trying.

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RELEVANCY SCORE 68.4

Hey guys!

For a while now, my computers performance randomly drops down a lot. Mostly it is just the multimedia performance, as far as I can tell it, since the rest seems to work fine. It happens like weekly, and here is what I can notice:
- I can play one match of League of Legends without any lag, on stable 60 fps without a problem, but in the next match, it drops down to 30 fps at most, but typically it is between 10 and 20..
- for testing, I tried another game, Pro Evolution Soccer 2013, same performance drop...
- I can still watch any 1080p HD film without a problem
- closing every running app won't help
- the problem won't go away if I logout - login, so it should not be a user-related app running
- a reboot of the PC solves the problem, until it happens again
- ONLY a reboot seems to help
- in task manager, everything seems fine, CPU is on 20% at most(with loads of Chrome tabs opened)

I have no idea where to start looking, and what could cause it. Here are the specs of my system:

- Windows 8 Professional x32, MSDNAA license with the latest updates installed
- Core2Duo E6750
- 4 GB Ram
- Geforce GTS 450 1 GB

Any idea is appreciated, thanks in advance! cheers

A:Windows 8 performance randomly drops drastically

Out of curiosity, what are your GPU temperatures at when you notice the slowdown?

You can use this utility: SpeedFan - CNET Download.com

Make sure to check temps while your game is running at its slow pace. If it's anywhere in the mid-to-high 90s celsius, most cards will have a huge performance drop.

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RELEVANCY SCORE 68.4

Hey guys!

For a while now, my computers performance randomly drops down a lot. Mostly it is just the multimedia performance, as far as I can tell it, since the rest seems to work fine. It happens like weekly, and here is what I can notice:
- I can play one match of League of Legends without any lag, on stable 60 fps without a problem, but in the next match, it drops down to 30 fps at most, but typically it is between 10 and 20..
- for testing, I tried another game, Pro Evolution Soccer 2013, same performance drop...
- I can still watch any 1080p HD film without a problem
- closing every running app won't help
- the problem won't go away if I logout - login, so it should not be a user-related app running
- a reboot of the PC solves the problem, until it happens again
- ONLY a reboot seems to help
- in task manager, everything seems fine, CPU is on 20% at most(with loads of Chrome tabs opened)

I have no idea where to start looking, and what could cause it. Here are the specs of my system:

- Windows 8 Professional x32, MSDNAA license with the latest updates installed
- Core2Duo E6750
- 4 GB Ram
- Geforce GTS 450 1 GB

Any idea is appreciated, thanks in advance! cheers

A:Windows 8 performance randomly drops drastically

Out of curiosity, what are your GPU temperatures at when you notice the slowdown?

You can use this utility: SpeedFan - CNET Download.com

Make sure to check temps while your game is running at its slow pace. If it's anywhere in the mid-to-high 90s celsius, most cards will have a huge performance drop.

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RELEVANCY SCORE 67.6

MACHINES

File Server: Windows 2003 Server
Domain Controller: Windows 2003 Server
Client: Windows 8.1 Pro

PROBLEM

The client is not a part of the domain which the file server and obviously the domain controller are. The mapped drives are added on the client using DOMAIN\User (along with password).

Every morning when coming into the office, I have to reboot my machin ein order to get my mapped drives back. This is very annoying. The same issue when I log in remotely (using RDP) when working at night. I have to then reboot the machine in order to gain access to my mapped drives.
It seems at random, my mapped drives (residing on the file server) goes away. It has happened once while I was actively working on the client. But daily the above issue occurs.

I'm at a loss to what to try. Most issues I've seen are related to mapped drives disappears when the machine is rebooted, but my issue is reversed, so those fixes I've tried that has been suggested do not apply or work.



Any help in finding a solution to the very annoying problem is greatly welcomed.

Side Note: Windows XP and Windows 7 machine do not have this issue and they add the mapped drives in exactly the same way.

A:Windows 8.1 randomly drops mapped network drives

Who is in charge of the network?

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RELEVANCY SCORE 66

Apologies if this has been addressed already but I haven't been able to find a post with this particular issue.

Here's the background information:
I have a Dell Vostro 3750 notebook which I upgraded from Windows 7 Home to Windows 10 using a Windows 10 "1511" build DVD. The upgrade was successful and I only had to reinstall one application. Since I have a network-attached disk, I use an Asus USB AC56 adapter connected to one of my USB3 ports for my WiFi instead of the built-in WiFi. This notebook is also used by other members of my family so I have a local administrator account and local standard user accounts for daily use. The WiFi is connecting to a Netgear R7000 router on the 5 GHz band (802.11ac).

Now the issue:
What often happens when the machine is booted, rebooted, or wakes from sleep is that the WiFi is enabled but the network shows "No Internet". All I have to do to get the Internet back is to unplug the WiFi adapter from the USB3 port and plug it back in, or go into the WiFi app to disconnect and reconnect to the WiFi network.

I have tried the following:
1) installed the latest USB AC56 drivers from the Asus website
2) edited the WiFi adapter properties to prevent Windows from turning off the device to conserve power.
3) tried using a different USB3 port (I believe the 2 USB3 ports are connected to different controllers).

There is no VPN software installed, but I do have VMWare Player 12.1 installed.

This isn't a huge issue since it is easy ... Read more

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RELEVANCY SCORE 65.6

Hi

My Internet works fine on my laptop but on my other computer it drops out randomly and I have to restart the computer to get it going again. It only gives me around five minutes before it drops out.

It is not through networking I just use the same modem on both computers.

I Have a windows Xp and USB modem not a router.

Can anyone help

Thanks.
 

A:Internet Randomly Drops Out

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RELEVANCY SCORE 65.6

Hello all,

So here's the deal, yesterday I was playing some games on my PC as i'm sure many of us do when my mouse started acting up (it was constantly left clicking when I was holding it down) but I digress, so i grabbed my spare mouse, took the old 1 out of the USB port and popped the new 1 in the same slot. Next to the said USB slot is my wireless adapter (Texet 802.11n USB Wireless LAN card to be exact, some cheap *** 1 i got but it hasn't troubled me thus far) and I must have knocked it or something because my internet just dropped straight away. I thought it would come back up soon after but for the last 20 hours I've been scratching my head and reading forum post after forum post, trying fix after fix but to no avail.

While i'm browsing the web it is usually stable, sometimes drops when I watch Youtube but that isn't the issue. The problem is when I load up online games the moment I hit the play button and it connects to the game server it just dies. I've pinged while doing this and I can see the second I hit play the requests start getting timed out for about 30 seconds, then it will reconnect.

The only game I have gotten to work so far is Minecraft but on other more shall we say demanding games such as World of Warcraft, Final Fantasy 14 and Diablo 3 it just kills it, doesn't even make it to the character selection screen.

I've attached a copy of my ipconfig /all for you to take a look at. I won't go through what ... Read more

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RELEVANCY SCORE 65.6

My Computer: HP Pavilion Slimline s5710t series computer.
Info: OS Version: Microsoft Windows 7 Home Premium , 64 bit
Processor: AMD Sempron(tm) 140 Processor, AMD64 Family 16 Model 6 Stepping 2
Processor Count: 1
RAM: 2814 Mb
Graphics Card: NVIDIA GeForce 6150SE nForce 430 , 256 Mb
Hard Drives: C: Total - 294021 MB, Free - 149337 MB; D: Total - 11120 MB, Free - 1625 MB;
Motherboard: PEGATRON CORPORATION, NARRA5, 5.00, 105429150003457
Antivirus: Norton Security Suite, Updated and Enabled

My Wireless-N Adapter: Linksys AE1000 (Link) http://homestore.cisco.com/en-us/Ad...VproductId97826164VVcatId551966VVviewprod.htm

My Router: DIR-655 XTREME N GIGABIT ROUTER (Link) http://www.dlink.com/products/?pid=530

Problem: My computer sometimes just for no reason drops the internet. I'm not using it or if I'm in the middle of loading a web page or playing a game. I have check the firmware full updated it. Plugging it straight into the router it works fine. The only problem is my router is in my living room and its about 35 feet from my computer and it goes thru 2 thin walls to get there. So anyone of you smarter people have any idea other than having my computer out in the living room hard wired into my router? Also my xbox 360 is 3 feet away from my comp and I never have a connection issue with it. Let me know if you need any more info.

Edit:: I have Comcast
 

A:Internet Drops Randomly

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RELEVANCY SCORE 65.6

Hi guys, so my internet has been dropping a lot more recently (I have had this issue for about 4 months now). The odd thing that I cant figure out, is that it only happens on my desktop. Every other computer and phone can connect and doesnt drop wifi like the desktop does. Also, this happens when im wired through an ethernet cord. I have reinstalled network drivers, bought a wireless usb card, tried troubleshooting everything I can that I know how to do. Any other things I could try?

Thanks
 

A:Internet Drops Randomly

Specs for computer (make and model of computer that is having problems -or- make and model of the hardware)? Also, what wireless router (or modem) are you trying to connect to? What is your Operating System?
 

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RELEVANCY SCORE 65.6

Hi,

Randomly when I'm browsing the internet, my internet goes. Maybe I'm just lucky that it doesn't cut out during an online game.

To get my internet back I just unplug the internet cable at the back of my pc and wait a few seconds and plug it back in again, comes back almost instantly.

I can't ping the router when my internet goes, I check my phone and and can still get internet, no one else complains of it.

I use a TP Powerline adapter. I can not test if that is at fault, no wifi and not too close to the router hence why I use the powerline.



Around the time of internet loss, in the event manager I get messages like these:

Browser: The browser has forced an election on network \Device\NetBT_Tcpip_{F468282B-2F3E-4F03-B32D-7AD58EFD21FA} because a master browser was stopped.

DNS CLIENTS EVENTS: Name resolution for the name dns.msftncsi.com timed out after none of the configured DNS servers responded.

Service Control Manager: The TCP/IP NetBIOS Helper service was successfully sent a stop control.

The reason specified was: 0x40030011 [Operating System: Network Connectivity (Planned)]

Comment: None



Here are times and dates of when I have noticed it.

25/8/14
15:05:37

30/08/2014
17:20

20/09/2014
17:43:24

28/09/2014
13:43:50

A:Internet only on my pc drops randomly

I am not an expert on this but it looks like the default DNS assignments may be causing the issue.

Have yo hard-set your DNS assignments?

Right click the Network icon on the lower right corner of the screen and left click "Network and sharing."
Click "change adapter settings"
Right click on your network adapter
Select "Properties"
Scroll down to and double-click the "Internet version 4..."
In the dialog at the bottom is shows "Use the following DNS..."
Click "Use the following..."
and set them to point to OpenDNS servers
208.67.222.222
208.67.220.220

You may need to first click "Use the following...IP address" if they grayed out, but you can leave the IP addresses blank.

Click "OK", a few times and see if that helps.

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RELEVANCY SCORE 65.6

Server has been great and online for about 7 months without issue.  Three times over the last two weeks, all clients' mapped drives just drop and Windows Explorer hangs...  I am not able to disconnect drives via command prompt, nor remap drives
via command prompt.  However, I can ping the server and remote desktop to the server perfectly.  No errors in logs on workstations or server.  Affects all workstations (60+ running Windows 7 Pro) simultaneously.  Client mappings to
other servers (Windows 2008 R2) running on the same switch are unaffected.  Reboot the 2012 server and you can reconnect to mapped drives by clicking on them in Windows Explorer.  Any ideas?

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RELEVANCY SCORE 65.2

Recently, I switched ISPs from Fios to Comcast and I've been having more consistent issues with my internet on a wired connection. On Fios, the internet was completely stable, but with Comcast the internet randomly drops for a few seconds at a time. It can be fine for hours, then go out 5 times in the next 10 minutes. Just to be clear, when I say the internet drops, all of the lights on the router remain lit indicating the connection is fine, but my computer loses the connection.

With that being said, I'm not sure if it's directly related to switching ISPs. A comcast tech has said that signal levels are fine and the wiring shouldn't be an issue either.

Also, I haven't been able to confirm this, but the issue might be isolated to the computer that is on a wired connection. I can't seem to recall having any issues on devices connected via Wifi. Basically, the connection might be perfectly fine, but something may have happened on my computer recently that has caused these issues. However, I've ran scans to check for viruses, but they have all came back clean.

Are there any troubleshooting steps I can take to narrow down the specific cause of this issue.
 

A:Internet randomly drops for a few seconds.

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RELEVANCY SCORE 65.2

I don't know why its happening, but the motel i live in switched routers and now my internet on my laptop (Win7) goes out randomly, as well as the moment i try to download something. I have comcast and i think the motel is using a DL-524. I've tried static ip, DNS (4.2.2.2) and other random remedies, but to no avail. BTW i know it cant be the router because my brother, running on XP, is working just fine. Any logs you need I'm happy to provide, as long as you give me the prog to get it. Thank you so much!
 

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RELEVANCY SCORE 65.2

Over the past week my Internet has been dropping out after half an hour to an hour of being connected. I can't access any websites on either Internet Explorer or Firefox but MSN and downloads still continue to work. When I restart my computer it is connected to the Internet again but as this has to be done so frequently it gets very annoying.

I am running Vista but have never had these problems before. The other computers in my house are working fine and even my brother's laptop isn't having these issues even though it's the same model as mine. Does anyone have any ideas of what the problem is and how I could fix it? Thanks in advance.
 

A:Internet drops out randomly but MSN still works

I can't access any websites on either Internet Explorer or Firefox but MSN and downloads still continue to work.Click to expand...

Fully describe the IE and FF failures to access AND we must assume a connection to MSN is already established before the first IE or FF failure.

Try this sequence as documentation;
get a CMD prompt (run->cmd)
enter nslookup google.com
run MSN and IE/FF until failure
rerun nslookup google.com
If (b) retrurns IP addresses and (d) fails, then your DNS has been changed
 

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RELEVANCY SCORE 65.2

I truly hope I can explain this problem and get it resolved. I want to use this as a web server for when I am away from home.

I have a:
Dell Optiplex running win xp pro, sp 3.
intel P4 processor with
1 GB RAM
it's connected with ethernet
to a motorola SB 900 cable modem for
Brighthouse Networks ISP.
I am running DYNDNS updater too, to resolve my dynamic ip to a url.

The problem is that every so often I need to manually obtain an ip address by using the repair button in the Local Area Connection Status window. However, I am able to do the repair remotely, so the nic is working. There doesn't seem to be any event that causes the connection to drop either so I am at a loss.

I sure hope someone knows what is going on and how I can fix this. A web server is kind of worthless if it drops connection. I'm not sure I'll be able to remotely connect if I'm not on the LAN.

Thanks a lot in advance :)

A:Win XP Pro, SP 3 drops internet connection randomly

Just to confirm, it is a WIRED connection, not a WIRELESS? Have you tried reinstalling the driver for your NIC?

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RELEVANCY SCORE 64.8

I upgraded my ram from 1GB to 1.5GB, here is a screenshot of the new WEI and info of it.What blows me away is that my overall WEI dropped. My Processor dropped from 4.0 to 3.9.My RAM dropped from 4.5 to 4.4.My Graphics dropped from 3.5 to 2.5My Gaming Graphics stayed at 3.0My harddisk stayed at 4.8.Why did everything (almost) dropped???

A:Windows Experience drops after RAM upgrade.

How did you increase your ram sounds like you added 512mb stick, how many slots do you have and what makes up the previous 1gb of ram ,and are they matched sticks I'm not sure but having 1024mb in one channel and 512mb in the other channel might not be a good idea. For the best dual-channel memory performance on motherboards with the Intel dualchannelDDR chipsets, you must use identically paired memory modules in DIMMsockets 0 of channel A and B. Identically paired memory modules must also be usedwhen populating DIMM sockets 1 of channel A and B. One can, for example, plug inmatching 256MB DIMMs in both DIMM 0 slots, and plug in matching 512MB DIMMs inboth DIMM 1 slots. Dual-channel memory performance is only realized when matched memory modules areadded in pairs, and installed in the correct socket configurations. Otherwise, a systemwill revert to the lower-performing, single-channel memory mode. Cheers

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RELEVANCY SCORE 64.8

I bought this laptop in May 2015 with Windows 7 OS installed and took advantage of the free upgrade to Windows 10.Everything has been great, and I love Windows 10 up until a recent system update.Since then, every time I use the laptop the wifi connection keeps dropping out.The wifi symbol in the system tray goes greyed out with a star on it.If I right click and select troubleshoot, the following problems are found        Problem with wireless adapter or access point                              Detected                     ! (in a yellow triangle)     The default gateway is not available                                                  Fixed                             Tick in a green circle I then close the window and click on the wifi icon but I have no available networks despite having 2 Galaxy S5's and 2 other laptops running (this is normal amount of devices to be on). I have done a factory reset and already lost a lot of software, and I really don't know what to do. Can anyone please help? Moose

A:wIfI drops out since Windows 10 upgrade

Hey @MooseHP?,Welcome to the HP Support Forums! This is a great place to find solutions and help from our community! I understand that you're having troubles with the wireless connection on your HP Envy 17 Notebook. I'd be happy to help you with this. The following Document page is helpful when troubleshooting wireless connectivity issues.Troubleshooting wireless network and Internet (Windows 10)Also, you can look at the power management for your wireless adapter:Disable the Power Off option for the adapter:1. Open Device Manager. (Win Key+R > type devmgmt.msc > OK)2. Expand the Network adapters.3. Right click on the Ethernet/Wireless Adapter and click Properties.4. Click the Power Management tab.5. Remove the check mark beside Allow the computer to turn off this device to save power.6. Click OK.7. Test.Reinstall the network adapter drivers:1. Download the drivers from HP.com but do not run them yet.2. Go to your start screen/menu and type Device Manager.3. Expand Network adapters.4. Right click on the wireless adapter and choose Uninstall.5. Run the downloaded drivers from step 1.6. Restart your PC and test.Test an ethernet connection:Test if the issue persists on a wired connection to rule out the wireless adapter hardware so troubleshooting can be directed towards the right areas. I would also strongly suggest running the HP Support Assistant.The following are some helpful links for troubleshooting the HP Support Assistant or downloadi... Read more

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RELEVANCY SCORE 64.4

hi there, first of all thanks for taking the time to help me out.
i have cable internet with shaw, and a recent problem i've had is that i can't keep my connection. my modem led lights are fine, the power, online, send, recieve lights stay solid and the pc activity blinks. the two computers in my taskbar are the ones that let me know when i have to reset the connection. the one on the left stays on, but the one on the right is blank. the first time had this problem was with my first network adapter, a yukon marvell gigabit ethernet controller. my local pc shop told me to that the card was probably bad, so i bought a d-link 530 t gigabit ethernet controller. for the first month it worked beautifully, i did not have to go to my network connection and disable/enable my card. but a couple weeks ago it started to do it again. i phoned my isp and they said that everything was fine on their side, and advised me to uninstall the card and reinstall which i did and it did not fix the problem. i ran command and did a ping test with www.yahoo.com and with 209.73.186.238. for both of these, i got 4 packets sent and 4 recieved, 0 lost, when there was a connection. i did it again when it dropped it and the results were, 4 sent, 0 recieved, 4 lost. it also said request time out four times. as for yahoo, it said 'ping request could not find host www. yahoo.com. please check the name and try again. also there are these extra adapter type things that i are a complete mystery to m... Read more

A:Solved: Internet drops connection randomly

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RELEVANCY SCORE 64.4

Hey guys/gals!

This problem just recently started happening with my computer. I'll be playing a video game or surfing the web or whatever and all of a sudden my wifi connection will drop.

So I'll click the wifi symbol at the bottom right hand corner of the screen to reconnect... but even though it will say that there are connections when I hover over the icon, the list of possible connections will be blank.

I uploaded a screenshot to imgur so you can see for yourself: http://i.imgur.com/qAC5YX1.jpg

The only way for me to fix this problem is to system restore to a few days ago. But this is getting pretty tedious.

Help please?
 

A:Internet Randomly Drops and I Can't Reconnect to Wifi? W10

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RELEVANCY SCORE 64.4

Hello all and thanks in advance for any help.

My problem is that my internet will randomly drop sometimes 1 to 5 times a day and stay off for 5-20 seconds then come back on. I have dsl and im using a Westell modem. I will post some of my system info below. Anything else you need just ask.
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254)
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 4800+, MMX, 3DNow (2 CPUs), ~2.4GHz
Memory: 2046MB RAM

---------------
Display Devices
---------------
Card name: NVIDIA GeForce Go 7800 GTX
Manufacturer: NVIDIA
Chip type: GeForce Go 7800 GTX
-------------
Sound Devices
-------------
Description: Realtek AC97 Audio
 

A:Internet randomly drops for a few seconds then reconnects.

If you mean that the modem is dropping the connection to your ISP, and your ISP supplied the modem, then call their tech support--the problem is all their's unless you have poor phone wiring. Otherwise, what do you mean?
 

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RELEVANCY SCORE 64.4

Over the past week every 10-20 minutes my internet will randomly cut out for so apparent reason, this ONLY happens on my computer though. When i'm in games such as CS: GO or R6: Siege it will cut out for roughly 10-20 seconds and will boot me out of the server and then my internet will come back as if nothing ever happened, please somebody help!
 

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RELEVANCY SCORE 64.4

Recently my notebooks stops communicating with the internet. I am browsing and all of a sudden the browser hangs for a while then says it connect find website. I check the Network settings and it shows I am connected to the wifi access pointWhen I run troubleshooting it is unable to figure out the problemIt happens randomly but when it happens the only fix is to reboot.Rebooting fixes it every timeI have another computer and it is able to connect to the internet all the time. It is definitely not the router or access point 

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RELEVANCY SCORE 64.4

Ever since i've had my laptop it's always been randomly dropping connection and not connecting again until i reset the internet. It won't even connect even if i reset my laptop. It seems to be fine anywhere else i go but i don't use my laptop that much anywhere else. It usually says "no internet. secured." Usually i just go into wifi status then properties and change my channel width from auto to 20mhz only just because it will connect again and stay for a little. It usually doesn't bother me too much except when I game and i need connection to be stable. my driver is up to date and it's definitely my laptop because everything else can connect while my laptop can't
I'm using windows 10 hp pavilion 17 notebook
 

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RELEVANCY SCORE 63.6

ISP: RCN
Type: Cable
Security: None, had Microsoft Security Essentials running but uninstalled that to see if it was causing an error. Basic Windows Firewall is enabled (although have tested without)

The problem I'm having is the internet on my HP Pavilion Elite HPE-580t PC will drop for these short 10-30 second bursts. After the drop it will automatically start working again. This happens with all programs I'm running on the computer. The odd thing is that it's in a way random. Sometimes I won't get these drops for 30 minutes but then I'll get them every couple minutes.

I've been trying to pinpoint the problem but haven't come up with anything. I tried plugging the computer directly into the cable modem and still had a problem (which I assume ruled out the router as a problem). It also would seem to rule out this being strictly a wireless issue. I removed antivirus (Microsoft Security Essentials) and have tweaked with turning off the firewall completely. I've tweaked the power saving settings to make sure the adapters are not turning off. Even went as far as blanking the hard drive and re-installing the factory settings.

It's worth noting that I have no problems with other devices online. I have a laptop (uses XP) that uses both wireless and a direct connection to the router without issues. An iPad and Xbox 360 has had no drops when in use. This issue only happens with the desktop. The only difference in this device is it uses ... Read more

A:Internet Connection Randomly Drops in Short Spurts

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RELEVANCY SCORE 63.6

I just built this computer a week or two ago. It's been working fine for the most part except that my network port seems to randomly disconnect on occasion. Sometimes it disconnects and I can't do anything except disable and re-enable it (fixes). Sometimes it says "no internet connectivity" but I am using internet applications without any issues.

This is by far the weirdest bug I have ever encountered with windows and drivers. I am using the Sabertooth x79 Motherboard along with the intel 82579v gigabit ethernet port on it. I have the most up to date drivers from intel's website. I'm not really sure what information you guys need to help me work through this problem. So please request anything you guys feel will help me. Kind of hard to test it out because it happens randomly and may not happen for a day or two.

Thanks

A:New computer drops internet randomly/false negatives

SFC /SCANNOW Command - System File Checker
Before doing anything could you give that a run, Afterwards if you could follow the steps in option 3 and upload the text log that may be helpful too.
I just want to make sure your windows installation is proper before we start troubleshooting this.

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RELEVANCY SCORE 62.8

Version of IE - Internet Explorer 6.0 or 7.0

Operating System - Windows XP SP2

What you have tried - Manually reentering the script location

What the problem is - Automatic Configuration Script randomly drops out of Internet Explorer

Give detail explaining your problem - The Automatic Configuration Script checkbox is ticked and the path to the script has been entered however it randomly drops off on some PCs/laptops sometimes and then the users are unable to browse on the Internet. Manually reentering the details temporarily resolves the issue but the the entries have still been known to drop off afterwards. This is extremely annoying especially on remote PCs. If this has happened to anyone before, any information would be greatly appreciated.

A:Automatic Configuration Script randomly drops out of Internet Explorer

I too starting experiencing this very issue, but I didn't see any answers to this issue. Does anyone know what's causing this, and how to fix it?

Would greatly appreciate it!

Keith

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RELEVANCY SCORE 62.8

Hi, we have a bunch of computers(70 aprox) connected to a domain. Since couple weeks ago very strange issues started occuring, internet and network access(path to network share is lost) would come up at random times and on different machines and would last for about 10-20 seconds it would re-connect again.
All the computers are using private addresses.

Most machines are windows 7, some are xp.

Using Windows server 2003 as dc.


Since the occurance is so random it's very hard to pin point the cause, hopefully someone has come accross this issue in the past.
 

A:Internet Access + Network Access drops for 10 seconds at random times

bump
 

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RELEVANCY SCORE 62.4

Hi All,

First I want to thank anyone here who can kindly help me with this painfully long lasting issue i have yet to find a way to rectify!

Here is the situation:

There are a total of 4 computers using the bandwidth on one network within my household.

Please click the picture to see a perfectly simple and detailed outlay of my network with the make and serial of the routers used!
The Issue: My computer which im typing from now (Computer 3 from diagram!) will drop randomly if i browse the internet or am downloading something whilst using the browser.... or sometimes completely randomly for it to then always reconnect by itself after 10-15 seconds.

Also EVERYTIME I restart or log on to my account i will need to restart Router 2 (see diagram) then click the mini comp on toolbar (bottom right) for connections > Open Network and Sharing Centre > Local Area Connection (right side) > Disable > Then Click red "X" and allow windows to sort issue in order for my internet to work on Computer 3!? It will not work unless i do THIS procedure. This happens ONLY on computer 3?

I really appreciate an experienced opinion on helping me rectify this issue!
Thank you very much!
 

A:Solved: Internet Randomly Drops (Long Term Issue) Please Help! Pic Included!

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RELEVANCY SCORE 61.6

I have Windows 8 X64 and have a motorola modem with belkin n750 router. When I set it up the router light was solid blue and all modems lights worked. I had the internet working perfectly. My problem was when I went to sleep or turned off the computer. When I tried to turn it back on the internet would work sometimes and other times it would say no internet connection. If I unplugged the router and just connected the modem to the computer I got a connection again. I even tried router management which did not help. I finally found something on the windows website that fixed it but forgot what it was, some kind of troubleshooter. I think I read somewhere that belkin router management is not compatible with windows 8. Right now I can get the internet wired but no router. Does anybody have any ideas what is causing this?

A:Windows 8 drops internet

Originally Posted by bha19


I have Windows 8 X64 and have a motorola modem with belkin n750 router. When I set it up the router light was solid blue and all modems lights worked. I had the internet working perfectly. My problem was when I went to sleep or turned off the computer. When I tried to turn it back on the internet would work sometimes and other times it would say no internet connection. If I unplugged the router and just connected the modem to the computer I got a connection again. I even tried router management which did not help. I finally found something on the windows website that fixed it but forgot what it was, some kind of troubleshooter. I think I read somewhere that belkin router management is not compatible with windows 8. Right now I can get the internet wired but no router. Does anybody have any ideas what is causing this?



I would require the model number of your Motorola modem to make sure it's just a modem and not a modem/router.

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RELEVANCY SCORE 61.2

Hi All,
I have established a Virtual Wifi Miniport and would like to share my laptops internet via the Miniport. Whenever I connect my android phone with this access point, it works perfectly for a few minutes and then all of a sudden there is no internet on the phone. The phone remains connected to the laptop hotspot but the internet access is no more there. Now at this point if I disconnect the connection between my phone and the hotspot and then again try to reconnect back again, it wont even connect. The phone will keep on searching and shows connecting status but can never connect. I have tried all sorts of softwares connectify, virtual router, intel mywifi and even tried to create a hotspot from the cmd using netsh command. All the hotspots work in the exact same way intially works perfect but maybe after half an hour internet is gone. I have completed all the steps properly even changed the settings in the laptop adapter with interet access to allow other networks to connect but nothing seems to work. I have a Windows 7 Machine and my wireless adapter is Intel(R) Centrino(R) Wireless N-100 and the drivers are up to date according to windows. I know that its a problem with my laptop/OS or something because my android phone can connect and remain connected( without losing internet ) to the connectify hotspot in my wifi enabled desktop PC.I am breaking my head over this for the past 15 days even formatted my system once but no use. Please help if you can..please!

A:Internet sharing via Virtual Wifi miniport drops internet access

I guess no one has an answer to this one...my bad luck...

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RELEVANCY SCORE 61.2

Hi, I am using Windows 8.1 and have run into internet connection issues for the last few months.  This happens initially when I start my computer, but also my computer randomly disconnects (it might stay connected for hours, other times it disconnects in twenty minutes).  Only my wired desktop disconnects - my wireless devises have not experienced the issue.  To regain internet access, I need to unplug my modem/router, wait a few seconds and plug it back in.
 
I have tried different ethernet cables and ports in the Comcast modem/router.  I have also tried other things to troubleshoot the issue:
 
- Used the Windows "Troubleshoot Problems" option
- Ran NCPA.CPL - disabled then enabled the network connection
- Tried IPCONFIG / RELEASE - then RENEW 
- Ran the Microsoft NetShell utility
 
Thank you in advance,
 
Jared

A:Internet Connection Drops Windows 8.1

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RELEVANCY SCORE 61.2

So normally I re install windows every so often to make sure I am always clear of viruses and stuff like that. Or I just do a bad job of keeping my files organized. Well I re-installed windows on my laptop for the first time(well on this laptop).

For some reason my Wi-Fi keeps dropping every so often and isn't able to detect my router. Which is weird because it never did this till I re-installed. Yes, I have the correct drivers and updated ones at that. So I am not sure.

Does anyone have any ideas?

-Justin

A:Internet drops after Windows re-installation

Something could have gone wrong or gotten corrupted during the re-install. Try running scf /scannow from a command prompt to correct any system file corruptions.

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RELEVANCY SCORE 61.2

Hello. New computer running Windows 7. When I step away from the computer for too long it goes into sleep mode. I have to reenter the password and reconnect to my home wifi. Is there any way to prevent it from disconnecting to the internet when it goes into sleep mode?
 
Thanks.

A:Windows 7 Drops Internet when it sleeps

That's probably a power-saving option that's been enabled. Try disabling it:
http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/wireless-devise-disconnects-every-time-computer/2d4bd3af-ef13-4d2c-97e8-7e80080d8816

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RELEVANCY SCORE 60.4

weve got a small network at work, an 8 port linksys router, dsl serivce through a local provider. it seems as though we get dropped alot. at first it was always out in the AM. the provider wouldnt help much, we replaced the router (netgear) with the new linksys one and the dsl provider installed a new modem. things seemed ok for a while. now, it seems as though it drops out everyday at about 6PM, worked today up to 5:48, then at 6-6:20 it wouldnt work. heres what we have to do each and everytime.
we just open the router (192.168.1.1) right on the front page we make absolutely NO changes, just hit the save changes button at the bottom and TADA!! it works for another day.
do i have some communication problem? the service tech that the dsl provider sent out said somethng about putting out id and password into the modem not the router, but didnt leave any info on this.

BTW, were set up as PPPoe and need that pass and id to get access, Linksys provided the setup and it seems to work besides that.

any guesses???

thanks
kevin
 

A:internet access drops

Linksys products are great IMO. I would bet it is a problem with your ISP. Try hooking the modem up directly to a computer, run the internet connection wizard, and see if it loses connection.
 

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RELEVANCY SCORE 60.4

I am having an issue with windows 7 when it come out of sleep/hibernation mode. whenever it wakes up it wont connect to the internet through wireless or wired network it was connected too. it says that i am connected to the network but with limited connectivity. the only way i have been able to reconnect is by either restarting or running the command line and releasing and then renewing my ip connection several times. I have had this same problem on every network i have been on so i dont think it is the hardware on that end. i have tried updating my nic card through device manager but it says everything is up to date. so do yall have any suggestions?

A:Windows 7 drops internet connection after hybernation

If anybody is interested - disabling sleep mode does keep the connection active.  At least it works when you want to use it.....

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RELEVANCY SCORE 60.4

Anyone had issues with internet latency and packet drops with Windows 10?
What happening is at the moment I open any website I can see latency go up from ~60ms to up to 4s with intermittent packet drops.
Win updates installed, firmwares upgraded to latest available on manufacturer website, different browsers tried, also tried disabling IPv6, flowcontrols, offloads, power management etc. Same behaviour when in safe mode, or using  WiFi connection 

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RELEVANCY SCORE 59.2

I have a problem where out of nowhere, the internet goes out, i cant even access the 192.168.1.1, my router address. the thing is, that my macbook that's connected to the router wirelessly, never loses connection, when my desktop that's wired loses connection, the macbook is still fine...

virus scan found a trojan yesterday, but i deleted the files that Active Virus Shield found.
after doing a scan today, i found none on the virus scan.

ad-aware SE finds this registry problem every time tho, no matter how many times ad-aware removes it.





Name:Windows
Category:Vulnerability
Object Type:RegData
Size:25 Bytes
Location:software\microsoft\windows nt\currentversion\winlogon "Shell" (explorer.exe scvhost.exe)
Last Activity:1-6-2007
Relevance:Low
TAC index:3
Comment:
Description:General Windows Security Issue. Your system security may be compromised. The specifics of the possible compromised item are listed in the comments section.






Logfile of HijackThis v1.99.1
Scan saved at 2:33:13 AM, on 1/6/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\scvhost.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C... Read more

A:Random internet drops, can't even access router sometimes.

You have a variant of the SDbot virus showing in your log. Even though the Virus has been identified and can be killed, because of it's backdoor functionality, there is no way to be sure what information has been stolen from your system. If you do any banking or have recently paid for goods or services online you will need to change all passwords where applicable and it would be wise to contact your bank or credit card company to inform them of your situation. This also applies to passwords for any confidential sites you use such as Paypal, Ebay, Email etc... The infection you have has the ability to download and execute files, log keystrokes, Redirect connections, Sniff sent packets for information & Steal personal information so it is a very serious threat.

Should you have any questions, please feel free to ask.

Download SDFix and save it to your Desktop.

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)

Please then reboot your computer in Safe Mode by doing the following :Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
Instead of Windows loading as normal, the Advanced Options Menu should appear;
Select the first option, to run Windows in Safe Mode, then press Enter.
Choose your usual account.
Open the extracted SDFix folder and double click RunThis.bat to start the script.
Type... Read more

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RELEVANCY SCORE 59.2

The network Wi-Fi constantly drops the connection in Windows 10. I have to go to device manager, disable it and then enable it to reconnect. This is very annoying and interrupts my work on the internet. What can I do to fix it?

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RELEVANCY SCORE 58.4

I am running Win 8.0 with the StartIsBack overlay and a wireless Motorola SBG6580 Wireless Cable Modem Gateway. I am 12 feet from the gateway and usually have 4 bars in signal strength but as I use the internet I drop to 3 bars and my web pages don't update. Within 1 minute after that I get No Internet Access on my wireless. I disconnect and reconnect and everything is good again for about 3 to 5 minutes then it happens again. If I reboot the gateway all seems good for a longer time. My wife runs Win 7.0 and does not have any problems. I am running a secure WEP wireless. My next door neighbor has an unsecured Motorola SB6800 gateway that I can connect to and am not dropped ever. If I connect an Ethernet cable to the gateway it works great. I am betting this must be a config problem in my laptop (Dell inspiron X14) - anybody have any solution to this?

A:Win 8 /Motorola gateway drops internet access frequently

The SB6580 is notorious for wifi drops. You are better off getting a SB6141, a wired router like the TP-Link TL-R600VPN, and an Access Point. I use the Engenius ECB-350 with no issues.

When your provider loads their firmware on the SB6580. There is something in there that causes wifi to become very poor in stability.

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RELEVANCY SCORE 58

Hello all,

I've just upgraded from Vista to Windows 7 Home Premium and my system is constantly and randomly shutting down... It never happened before with Vista.

I was anxious to upgrade to Windows 7, but now I wonder if Vista was justo Ok for me...

Please, if someone has any ideas I'll appreciate any help.

Regards,

Juan

System: Dell Inspirin 1545
CPU: Intel Core 2 Duo
RAM: 4 GB
OS: Windows 7 Home Premium (32 bits)

A:Windows 7 randomly crashing after upgrade

Upload Dump Files
Please go to C:\Windows\Minidump and zip up the contents of the folder. Then upload/attach the .zip file with your next post.

If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there. If it still won't let you zip them up, post back for further advice.

If you don't have anything in that folder, please check in C:\Windows for a file named MEMORY.DMP. If you find it, zip it up and upload it to a free file hosting service - then post the link to it.
Then, follow the directions here to set your system for Minidumps (much smaller than the MEMORY.DMP file): Set MiniDump

MSINFO32
Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.

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RELEVANCY SCORE 57.2

Normally around 5pm each day my browser, instant messenger, and online game will lose connection for a few minutes at random intervals throughout the evening. I've tried calling my ISP and the Netgear tech support (the maker of my router) and after a gruelling bout of them telling me step by step to assign a static ip address, change some settings and etc. they both told me there was nothing more they could do for me.

My indicators in the system tray will show full signal, and my router shows up in the available wireless connections list, yet I cannot connect to anything. This is what I have when the connection is working:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Vicki>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : BARON
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Wireless Network Connection 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : D-Link WDA-1320 Desktop Adapter
Physical Address. . . . . . . . . : 00-15-E9-3C-0E-5C
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . ... Read more

A:Wireless indicator shows connection, but my internet access drops intermitent

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RELEVANCY SCORE 57.2

I have a ThinkCentre m81 7518 i5-2400 CPU @3.10 GHz, 64 bit OS 16G Ram,  which originaly had windows 7 professional and upgraded to Windows 10 with all the updatesFor several months now the system randomly freezes without any rhyme or reason. Sometimes it runs for a week strait, and sometimes freezes several times a day. I ran the Lenovo diagnostics and driver upgrade tests and they all show normal.Any suggestions?

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RELEVANCY SCORE 57.2

Hello, I've installed an Samsung SSD 850 EVO recently into my thinkpad, as well as a hyperx kingston 2133 mhz sodimm 16gb ram, Just recently (reading a large pdf file) i've noticed that my laptop will freeze for a few seconds then speed through everything (as if it's catching up with all the actions that I've taken), When reading on the topic a few people were suggesting to change my SATA in my bios from AHCI to IDE (with some research I read in a forum that this option was taken out from thinkpads long ago due to windows xp going obsolete, or something along the lines of that). I'll do a hardware check just to make sure I don't have any faulty hardware my machine type is 20f6 and again I feel that this issue is coming from reading that PDF, I've installed a new pdf viewer which I will uninstall, and give an update on whether I'm still experiencing this issue. Thanks again!

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