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Sound Distortion in Dell Laptop - gets worse with time (days)

Q: Sound Distortion in Dell Laptop - gets worse with time (days)

From Google, the sound distortion appears to be worldwide and has been around for a long time - but Dell tech support appears they know nothing about it. I'm using Windows 7 SP-1. The distortion will stop if I reboot. Without rebooting, the distortion returns anywhere within a few hours to a few days and, as time goes on, the distortion gets much worse. If you have any ideas on how to fix this issue, I will provide as many other particulars about my computer and software as you need. If there is no known solution, I believe a class action suit may be warranted. Thank you in advance.

RELEVANCY SCORE 200
Preferred Solution: Sound Distortion in Dell Laptop - gets worse with time (days)

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A: Sound Distortion in Dell Laptop - gets worse with time (days)

Responded to this post in the audio section

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RELEVANCY SCORE 84

From Google, the sound distortion appears to be worldwide and has been around for a long time - but Dell tech support appears they know nothing about it. I'm using Windows 7 SP-1. The distortion will stop if I reboot. Without rebooting, the distortion returns anywhere within a few hours to a few days and, as time goes on, the distortion gets much worse. If you have any ideas on how to fix this issue, I will provide as many other particulars about my computer and software as you need. If there is no known solution, I believe a class action suit may be warranted. Thank you in advance.

A:Sound Distortion - Dell Laptop (Maybe others too)

What model Dell Laptop? Can't offer any suggestions or advice without it.

I worked the Dell forums for 10 years, I've never heard of a Dell audio distortion problem with "All" of them.
I've never seen a post, on here before, about a global problem and I've been here for several years.

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RELEVANCY SCORE 80

Hi everyone.

I recently bought a custom-made computer from a well established business in the UK.

The computer arrived and as I was installing everything onto it, the internet dropped out a few times. I thought nothing of it and continued. After a day or two, the dropping out happened more and more until after about 4-6 days, it become unusable.

I contacted the business, and they sent out a new network card. Whilst I was waiting for this to arrive, I tried using a USB adaptor instead of the installed card. This worked fine, until again, after 2 days or so, it started having the same issues and then stopped working completely after a similar amount of time.

The new network card has now arrived and after 2 days, the errors seem to start to be happening again. It has dropped out 3 times now and looks as though to be getting more frequent like before.

I have tried numerous attempts to fix the errors - resetting the adaptor, reinstalling the adaptor, pausing anti-virus, and all the other methods I could find online - but none have made any difference. Using the troubleshooter works okay for the first few times, but as the issue gets worse, it becomes less and less effective. The errors it reports change but most often it is related to a gateway not being available, or there being some form of IP issue.

Perhaps worth noting is that I use my phone as a hotspot as the internet signal is terrible where I have the computer. However, I've tested it, and it works absolutely fi... Read more

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RELEVANCY SCORE 66.8

I'm not sure if this is the most appropriate section for this thread because my problems are wide-ranging.

My old laptop (an Acer Aspire 7551G) suddenly stopped being able to run a certain game (Aion) a few months ago after a routine patch for that game. It no longer progresses past the initial loading screen. The developer's support agents have not been able to figure out the problem.

In the process of trying to fix this I have used the "Reset this PC" option, and after that didn't solve the problem I used the Windows 10 media creation tool and booted from a USB stick to wipe the C drive from the command line using the "clean" command in diskpart. I then installed Windows 10 again (there was a hiccup in the OS installation process where I was stuck with the "just a moment..." screen, after a few restarts, running diagnostics and disabling the wifi chip, I was able to get past this although I'm not sure what specifically fixed it).

With the hard drive wiped and a clean installation of Windows 10, the very first thing I did was install Aion and attempt to run the game, and ran into the same issue. This was a few days ago.

Today, the trackpad stopped functioning even though it had been working in this new Windows installation. I usually use a USB wireless mouse (which does still work) so I don't know when exactly the trackpad stopped functioning. I have updated the Synaptic drivers to both the older driver recommended on Acer's site, and the ne... Read more

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RELEVANCY SCORE 64.4

Hi there,

Recently my computer has had periodic sound distortions which occur every 5-10 minutes and last about 2-4 seconds. There is no issue when listening with headphones. It has been happening for a couple of months now and I don't use my computer for much other then email and listening to music. I have checked to see if there were any driver updates for the computer but have found nothing of use. I have also checked Microsofts sound troubleshooting page to no avail.

Was wondering if you had any suggestions to fix this issue.

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 8
RAM: 6038 Mb
Graphics Card: NVIDIA GeForce GT 525M, 1024 Mb
Hard Drives: C: Total - 695299 MB, Free - 339457 MB;
Motherboard: Dell Inc., 0YR8NN
Antivirus: Microsoft Security Essentials, Updated and Enabled

Some other info from system info:
Sound: Intel(R) Display Audio, Realtek High Definition Audio, and NVIDIA Virtual Audio Device(Wave Extensible)(WDM)
 

A:Periodic Sound Distortion from Laptop Builtin Speakers

If it's not occurring with headphones, that would indicate the audio chipset (or at least part of it) is fine. I would suspect an issue with the speakers or the output/amp portion of the audio circuit. I wouldn't expect there is anything that can be done aside from have it serviced.
 

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RELEVANCY SCORE 64.4

I dropped my laptop and now the LCD screen exhibits some distortion. I can still make out images (see a complete screen). There are just some rippling flowy lines across the screen and colors that should be white are showing up magenta. This happened twice before after I dropped it and both times my computer seemed to heal itself. The second time it went back to normal was after I squeezed the plastic covering over the left hinge that it slightly cracked where the plastic parts meet on the covering's edge.

Also the colors move/wave when I plug in the power cord.
 

A:Dell Studio 1558 laptop screen distortion after drop

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RELEVANCY SCORE 64

After i completely dignosed the issue it seems to me that there are problems in BIOS, Drivers and thermal management as when I start playing a game (GTA 5, Battlefiels 1) i runs smooth for 5 minutes but after that i starts lagging and freezing. I have also run some benchmarks but results are similarly as there is the issue of cpu thermal throttling. And audio distortion is due to unstable and poor compatibility drives. In dell forms i read people saying that all this is caused due power management issues which i have also noticed as when CPU is idle is consumes around 20 watt at 50°C but when put under load it once reaches 50 watt of peak usage at 100°C but with in few seconds it thermal throttles and used only 15 watt at 80°C which is even less than idle speed which causes many problems and freezing also all with in few minutes of gaming or proper use. Many uses are facing same problems as i have read on reddit and dell community form but not all the systems are affected as the review units that some YouTube channels and Websites like Laptop Mag reviewed did not exibit such problems or otherwise the reviews are fake. I don't know why dell is not solving the issues and sending me the same problematic Laptop again for the third time.

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RELEVANCY SCORE 63.2

Aw 17r3 (6820hk, uhd display, 32gb ram, 980m 4gb, itb hdd, 256 gb samsung951 m2)  laptop just arrived from dell outlet, Win 10 is on slow hdd vs fast samsung 951 256gb already in it.  I specifically payed more to get the speed feature of os on fast drive.  I have and still own many alienware and dell products. First time I have been disappointed by performance, I am counting on them making it right - never had a problem before. AW has painfully slow load/boot speed - slower than 3 previous laptops.  Os should have been on fast drive.I have premiere care for 360 days.Will they correct it.suggestion: exchange my Samsung951 256 drive for one with os already on it. I have slow dsl speed so that solution would take forever.  dell please look at my registered devices, the quantity should show I am a fan. If anyone has done this before and has a step by step - let me know, in case I am left on my own.

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RELEVANCY SCORE 63.2

AW 17r3 (6820hk, uhd display, 32gb ram, 980m 4gb, itb hdd, 256 gb samsung951 m2)  laptop just arrived from dell outlet, Win 10 is on slow hdd vs fast samsung 951 256gb already in it.  I specifically payed more to get the speed feature of os on fast drive.  I have and still own many alienware and dell products. First time I have been disappointed by performance, I am counting on them making it right - never had a problem before. AW has painfully slow load/boot speed - slower than 3 previous laptops.  Os should have been on fast drive.I have premiere care for 364 days.Will they correct it.suggestion: exchange my Samsung951 256 drive for one with os already on it. I have slow dsl speed so that solution would take forever.  dell please look at my registered devices, the quantity should show I am a fan. If anyone has done this before and has a step by step - let me know, in case I am left on my own. Thanks.

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RELEVANCY SCORE 63.2

Hello I have a DELL XPS M170 Laptop. I used to run an ebay business which I would sell INSTANT DELIVERY items. I used Outlook Express to send emails once I had received payment. Outlook Express has an option that it will automatically send emails if it picks up key words. The problem was that my laptop had to be on with Outlook Express running in order to instantly send emails. I used to leave my laptop on for days at a time, not only that but I had it on a bed so there wasnt any airflow. I know im a IDIOT for that and it was the biggest mistake I ever made. My laptop doesnt have any problems like shutting down or anything like that. It actually still runs perfectly except that it gets so hot I could barely touch the bottom of it. After leaving it on for a couple hours i could feel the heat coming through the top. I need your help guys what can I do to fix my very hot laptop. What part do I need to replace (because I know I need to replace something) in order to get my laptop back to its original condition? All the replys from other people about this type of situation always say use air to blow out dust but that is clearly not the case for me. I left my laptop on for days and it wasnt on a flat surface. I basically just need to know what i need to replace in my laptop and I can just purchase the new part and install it myself. I am aware of laptop cooling pads but I just want to fix the problem. I would really appreciate ANY help from anyone who knows which part is getting ho... Read more

A:My Laptop Gets VERY HOT...I used to leave it on for days at a time. HELP

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RELEVANCY SCORE 63.2

Is this okay? I usually shut my laptop off every night before bed. But lately I have been having shutdown and start up problems. Something is causing Windows to hang during shutdown, and therefore I have to hold the power button down for it to turn off.
Doing this at night, then causes Windows not to want to boot up in the morning. It eventually boots up and loads fine after a few attempts. So instead of having to deal with the frustration of doing this every night, is it acceptable to leave it on for a few days at a time?

(And in regards to the problem my laptop is having, My CD-ROM is also broken..so at this time, I'm unable to use the Windows recovery disk :/)
 

A:Leaving Laptop on for a few days at a time.

It won't hurt it as long as it has enough ventilation. Don't stuff it into a corner or anything. You could also set it to hibernate, which basically turns it off without shutting down Windows. Of you could just put it in standby, which uses more power but basically does the same thing.
 

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RELEVANCY SCORE 60.8

I recently bought my HP Pavilion for school, as of a few days ago I noticed I didn't have sound anymore? I have tried going to my control panel, device manager, and checking the sounds, I have made sure the volume is not on mute, device manager states that my volume, speakers, and headphones are working. I don't know what else to do! Any help would be appreciated!
 

A:No sound, new laptop only 45 days old.

A recent Windows 10 update is causing sound issues. See here for more info: https://news.google.com/search?q=sound "windows 10"&hl=en-US&gl=US&ceid=US:en
 

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RELEVANCY SCORE 60.4

I'm having an issue with my laptop, Dell Latitude E6420 where I keep getting random BSOD, mostly in every 3-4 hours. Sometimes the machine just freezes and needs restarting. I'm not sure what is causing the issues. Please find attached my DM Log Collector.
Any help would be greatly appreciated.

Thanks in advance

A:Random BSOD on Dell laptop from 5 days

Can you roll back the display driver to an earlier version that worked good there?

Also, stress test the Graphics Card using Furmark. Video Card - Stress Test with Furmark
Take a screenshot of the furmark window before closing it. Upload the screenshot for us.

Let us know the results.
_____________________________

Code:
BugCheck 7F, {8, 80050031, 406f8, fffff880049085a7}

Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiProcessIsrCompletedPacket+11b )

Followup: MachineOwner
---------

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RELEVANCY SCORE 58.8

DDS.tst pasted below and Attach.txt attached as Zip (hope we did it right).Background detail info at...http://www.bleepingcomputer.com/forums/t/286081/malware-pop-ups-slow-pc-error-1317-combofix/Not sure if need to copy that info here or not ?If needed will do.DDS (Ver_09-12-01.01) - NTFSx86 Run by Alan at 20:51:04.78 on Tue 01/12/2010Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_17Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.3582.2913 [GMT -8:00]AV: avast! antivirus 4.8.1368 [VPS 100112-0] *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}FW: ZoneAlarm Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcssvchost.exeC:\WINDOWS\system32\ZoneLabs\vsmon.exeC:\WINDOWS\System32\WLTRYSVC.EXEC:\WINDOWS\System32\bcmwltry.exeC:\Program Files\Alwil Software\Avast4\aswUpdSv.exeC:\Program Files\Alwil Software\Avast4\ashServ.exeC:\WINDOWS\system32\spoolsv.exesvchost.exeC:\Program Files\Common Files\Acronis\Schedule2\schedul2.exeC:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exeC:\WINDOWS\system32\crypserv.exeC:\WINDOWS\system32\dlcicoms.exeC:\WINDOWS\system32\svchost.exe -k hpdevmgmtC:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exeC:\Program Files\Java\jre6\bin\jqs.exeC:\WINDOWS\System32\svchost.exe -k HPZ12C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exeC:\WINDOWS\... Read more

A:Slow laptop, crashed, Dell says needs new HD, miraculously restarts 2-days later ??

QUOTE(akmbd166 @ Jan 12 2010, 09:06 PM) DDS.tst pasted below and Attach.txt attached as Zip (hope we did it right).Background detail info at...http://www.bleepingcomputer.com/forums/t/286081/malware-pop-ups-slow-pc-error-1317-combofix/Not sure if need to copy that info here or not ?If needed will do.Probably ok to disregard this request.Need to replace this HD today, 101015, to keep small business going.Would really be interested if there was malware/virus involved, as would probably help with how do recovery of data from backups etc.Any help would be much appreciated !===========Hello While we understand your frustration at having to wait, please note that Bleeping Computer deals with several hundred requests for assistance such as yours on a daily basis. As a result, our backlog is quite large as are other comparable sites that help others with malware issues. Although our HJT Team members work on hundreds of requests each day, they are all volunteers who work logs when they can and are able to do so. No one is paid by Bleeping Computer for their assistance to our members.Further, our malware removal staff is comprised of team members with various levels of skill and expertise to deal with thousands of malware variants, some more complex than others. Although we try to take DDS/HJT logs in order (starting with the oldest), it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are ... Read more

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RELEVANCY SCORE 58.8

I'm on a Dell Inspiron that came w/Win 7 installed NO disk, but I grabbed the product key from under battery. 
I backed up all my files to external hard drive.  Wanted to do a factory reset,  to get 7 back. (Numerous issues with 10, and I didn't realize I was past the 30 days)

1st issue- Nothing I did would make my F8  key work.. to do it the simple way.
Since I COULD  get to F2, F12..I was initially able to get to a safe mode via F12.  Ran Diagnostics..all good

Then when it rebooted..I no longer see the words  safe mode...there is NO command prompt (Win +R does nothing) , and there is NO start menu. 

So now I'm in a continual loop of seeing the Windows logo on a blank screen besides that..with an option to shut down or restart...No commands, no start window     Heeelp?

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RELEVANCY SCORE 57.6

I recently posted in this forum about the problem I was having with proficient hackers. I subsequently received really useful information which allowed me to secure my PC just a little bit better. Since then though the hacker has targetted my NAT router and compromised it.
 
There is a reason for starting a separate thread today. 
 
What I found is that I can't browse anywhere on the internet using HTTP and still be safe. Very quickly my traffic is detected and so the PC hostname and my live IP address become known. Forexample, my presence on this site is something that can be used to identify me. The number of concurrent users is not that high at the present time.
 
And if my IP becomes known, apparently my router can be successfully attacked. 
 
Of course I can browse using a proxy but I've found that I can't log on to BC and post a reply if I'm using a proxy. And the same is true of other sites.
 
So what does this tell me ? Well, most of the internet is being monitored by an unknown number of hackers who can ignore or use that information as they see fit. So this is a serious problem.
 
And therefore, here's my question: is there any plan to implement SSL/TLS on the BC site in the near future ? 'Cos I'd really like to continue posting here.
 
And is it possible to increase the formatting options if you choose to post without using javascript ? I found that if don't allow scripts to run you can't even use <CR> in your po... Read more

A:Internet security gets worse all the time. Time for HTTPS ?

I guess only the site owner can answer the question about HTTPS. ENTER
Where I've typed 'ENTER' (except that one ) I've pressed the Enter button. ENTER
Anyway, here's a comment from Mssrs Gibson and Laporte on the subject ENTER
"Leo: Yeah. In our business we're constantly coming across new victims of
cybercrime. And in thinking about it one day we realized that if we - the industry,
really - simply followed your advice of HTTPS-only everywhere, we would have
stopped every single financial cybercrime we've ever been called in for on a post-
mortem. Unfortunately, we were never able to share much event detail with the
public. Suffice to say, if secure HTTP had been the only allowed protocol, not a single
one of the crimes would have been possible. So [quoting listener question] 'Why not simply block all non-secure HTTP traffic, attempt to automatically redirect it to HTTPS to minimize
inconvenience? I'm asking rhetorically, of course. Thanks to you and Leo for all your
efforts each week to put together a world-class podcast. Thank you.'
Steve: So this was a great question."
"You need to have a security certificate on your server."
... "So, I mean, there are still too many barriers to HTTPS. It's getting better all the time. "
"So this is a perfect example of slow evolution in our understanding of the importance of
security on the Internet. I know we'll get there someday. I mean, there will always be
sites that are HTTP only. But I think that'll end up at some point b... Read more

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RELEVANCY SCORE 56

Hello,i recently upgrade my system from xp to windows7,i use the same realtek driver and get distortions!I try severall drivers,disable all enhancements/levels on speakers properties with no result(2.1speakers-),i configure them in stereo mode,i reduce the default format to 44100 16bits(cd quality)!What should i do,there is a fix,something?On windows xp i had NO PROBLEMS!

A:Distortion sound using onboard realtek sound card on windows 7ultimate

This is an older motherboard. The RealTek is Realtek? ALC662
Have you tried the driver from RealTek? The "AC'97" Codecs are the ones to use.
Realtek

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RELEVANCY SCORE 54.8

After connected my dell XPS 13 with Dell 34" ultra monitor via Kensington SD4000 universal docking station. Have video but no sound coming out from my ultra wide monitor. The only sound that I heard was from the XPS laptop. My Laptop's OS is window 10 and I tried to use Chrome and explorer Edge, none of the search engine is able to solve the problem. Moreover, I checked my all connective cables to/from the docking station and it seems fine to me. Please help!!!!!!!!!!!!

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RELEVANCY SCORE 54

In the last week, all sound on my laptop has started to crackle slightly. I changed headphones, but realized that thats not the problem. If i increase volume, the crackling gets worse, and distortion really sets in. Strange....only started happening last week. I have tried reinstalling my sound card driver, but no change there. Have looked around all my audio settings but cant find any clues. music etc is still listenable, but there is just a faint crackle constantly annoying me. and distortion if i turn the volume up louder.

Does this mean my sound card is wearing out?? or is it a physical prob inside?

my sound card is : Conexant AC link audio
i have windows xp home edition on a HP compaq nx4800

any help would be much appreciated!!

alex
 

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RELEVANCY SCORE 52.8

When I bring my Windows 7 HP desktop out of sleep or hibernation, all the normal system sounds play in a distorted manner. If I reboot, then the sounds play normally. I have an on board 5.1 HD 6 channel audio codec and have removed the driver, then got Win 7 to find the latest driver (Microsoft) but that makes no difference.
On my purchase order details I find:
Microsoft UAA Function Driver for High Definition Audio Adi 1986, not sure if that helps though! If I try to play anything in my media folder all I get is a distorted hiss, I can't detect any 'music' at all.
I don't really know what else the try right now!
any pointers would be great.
Thanks.

A:sound distortion

I got round this by getting a USB sound card, by passing the onboard audio. Looks like the Microsoft driver doesn't work.

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RELEVANCY SCORE 52.8

I am having sound distortion with Shockwave. It only happens with Shockwave but once it happens it screws up all my other sounds. Then if I shut down my computer and restart it, everything goes back to being OK. I have uninstalled and reinstalled Shockwave, tried to update my sound card driver. Didn't need it.
I can't use any of my kids games that I bought because they all screw up. the sound is distorted so bad I can't make out any of the words. The picture is fine though. Real Player works fine and so does Quicktime. Unless i open up Shockwave then they all screw up till I restart my computer.
Any ideas or should I just get a new sound card and try that?
 

A:Sound distortion

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RELEVANCY SCORE 52.8

I've just started using Audacity to transfer my old 33 1/3 LPs to CDs. My oldies r'n'r music has been easy, but now I'm trying to make a disc of music from my movie soundtracks and with the big orchestra music I'm getting distortion that I can't seem to get rid of. Any ideas. I'm running Audacity on my Hewlett Packard with Windows XP sp1 if that's of any importance.
 

A:Need help with sound distortion

It could be a number of things.

You could have some poor wiring and/or grounding from the audio system to the computer.

Your audio card may not be up to the task, there are studio quality audio cards made for this kind of use, but they're more expensive as a rule.
 

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RELEVANCY SCORE 52.8

i hope someone can help i have just put a new graphics card into my machine (win 98) and every time i try and play games i get a distorted sound crackling my graphics card is a tnt geforce 2 64 mb agp, and my sound card is a sound blaster 128 pci
 

A:sound distortion

Hi there,

Did you try changing settings?(volume etc.)

Sound, NIC and modem tend to suffer from electronic noise. If that noise come from bus, you can't do anything about it.(This is why they created CNR and AMR slot)

If it's an electric magnetic field thing, however, you may be able to reduce the noise by moving the card as far as possible.

TJ
 

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RELEVANCY SCORE 52.8

i guys. whenever i play music recently, atleast once in each song (in any software), i get a distortion sound that lasts about hlaf a second- it is very annoying...what do think it could be?

Also when this happens, my mouse icon has the CD beside it..like when you just place a cd in the computer...except i havent
 

A:Sound Distortion

Are you trying to play a CD or mp3?
Have you got the latest sound drivers installed?
 

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RELEVANCY SCORE 52.8

i recently (today) got a game that i could use a gamepad for. So i went to find the drivers for the XBOX360 controllers to use on PC. I installed one driver set that did not work(I'm thinking this may have been what did this this is the link to that file http://drivers.softpedia.com/get/JOY...trollers.shtml)

then i found the correct file to instal from the microsoft website.

however i am now having a problem with my sound. I have a
Phillips fw-c577 for sound
Windows XP PRO SP3

I thought i may have blown my speakers but when i set the stereo system to tuner the speakers work just fine, sound is excellent. but coming from the computer it is scratchy and distorted.

A:Sound Distortion

Go to the Device Manager and uninstall the driver for the Sound Card by right clicking it and choose Uninstall. Then Right click any device in Device Manager and Scan for Hardware Changes and reload the driver.

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RELEVANCY SCORE 52.8

hello, i have been looking around the inter-web-nets for about a week now, and i cant find anything that will fix the sound distortion problem im having.

i have an intel dp45sg board, q8200 quad core and integrated sound at the moment. i have installed/uninstalled/re-installed way to many different realtek/idt audio drivers and none of them fix the problem. every time i uninstall the sound from device manager and restart, the generic High Definition Audio Device gets re-installed.

if there is ANYONE that can help, this is driving me NUTS!!!

A:cant fix sound distortion

Welcome!

How long has this been going on for?

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RELEVANCY SCORE 52.8

Please help me when listening to music on my sony vaio laptop i hear this distortion sound every few mins i checked the driver but it says its working it really pissing me off can any one help

A:Distortion sound

Hi Utah100, I googled your issue and came across a few different forums talking about the same issue. They had success updating their driver for the sound card, video card, and updating the bios.

Here is a link for those drivers: Sony eSupport - SVE11113FXW - Support

For the sound card you're going to want to click on Audio (sound) and download the "Realtek High Definition Audio Driver"

Try updating these drivers and report back with what the outcome is.

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RELEVANCY SCORE 52.8

Previously reported Webcam Freeze and tried executing just "call", then Contacts webcam, so far so good, then when my webcam is initiated, picture digitizes, freezes and the sound is distorted! I am using Version 2009 Build 14.08064.206 and have uninstalled WLM and re-installed and this is driving me "insane" Please, please, can anybody help me as I frequently chat with U.K.
 

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RELEVANCY SCORE 52.8

When I am watching a movie, the sound gets distorted and sometimes the picture also moves very slow. After I restart the movie, it gets back to normal. Can someone tell me what is wrong, is it overheating of the laptop?

A:sound distortion

When I am watching a movie, the sound gets distorted and sometimes the picture also moves very slow. After I restart the movie, it gets back to normal. Can someone tell me what is wrong, is it overheating of the laptop?

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RELEVANCY SCORE 52.8

Hey There,  When i updated my version of windows 10 ( aniversary one ) .. since then my sound playback is getting distorted .. Also when i use vlc and cyberlink media player my sound doesnt distort. I tried updating drivers , setting quality to highest and everything but seems to be useless ..  Please Help me. Looking Forward For A Positive Response Regards,Tushaar

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RELEVANCY SCORE 52.4

I have a Dell XPS 15 9560 512GB SSD 4k 16GB. Today whilst using the laptop the screen began flickering. Now there is a permanent distortion on the screen. The screen has an impression of what I was doing even while it is booting (before the OS has loaded, during Dell boot screen where you can enter the BIOS)

Since this happens from the very moment I power on the laptop and before Windows has had a chance to load - it seems to me that this indicates it could well be a hardware issue. I have had the laptop for around two weeks. It is still under warranty.I need this resolved ASAP what should I do? 

Here is a picture:

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Hi I have a question about sound.

Over the past few months I've noticed the quality of the sound from my PC has been getting gradually worse. The bass response is getting trippier and the sound is rather fuzzy, with a lot of hissing qualities. Also, I have to constantly adjust the balance to get it to sound good.

My speakers are the Cambridge Soundworks FPS2000 Digital speakers (the old kind, not the new ones). I've had them since 1999, so could it be possible that they're getting old and falling apart somehow?

Also, would there be a way to test to see if it's a problem with my sound card itself? (which is an Audigy Gamer by the way)

Thanks
 

A:Awful sound distortion

try your speakers on another computer, that should tell you if its bad speakers or a bad soundcard
 

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Older Dell Vostro laptop, Vista. Works OK but sound is distorted on youtube and other sound effetcs and Task manager shows very high CPU use (at or near 100 usually). Ran ccCleaner, and malwarebytes (removed about 150 threats) with some improvement but not full functionality. Also running AVG free anti-virus, Google chrome browser. Any suggestions?

A:Sound distortion, high CPU use

Task manager shows 8 chrome.exe are open with 3 using over 100,000 K memory. is this normal?

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Hi! This problem began happening a couple weeks ago. Every now and then, at random intervals, whatever I'm doing, my computer will begin having extreme lag. The music I'm listening to will distort, any games I'm playing will drop to 10 or lower FPS, my ping in the game spikes to 2000+, even though the internet is fine at the time. This happens when I am using offline applications as well, such as reading pdf files, or typing word documents. The problem seems to intensify as I use my computer for longer periods of times. There are no viruses on this computer, I've checked using multiple virus scans. Is this possibly a hardware problem?

Thanks for any help.

A:Lagging and Sound Distortion

Yes, possibly hardware.

The standard test for RAM is memtest86+. Run it for 6 or 8 passes, which might take overnight.

For hard drives, use the drive manufacturer's testing tool, downloadable from the manufacturer's web site in the support area.

Get memtest86+ here and burn it to a disk and boot from it.

Memtest86+ - Advanced Memory Diagnostic Tool

Have you taken a look at processes or RAM usage in Task Manager or Resource Monitor during the times that the PC is lagging??

Some info about your hardware might help--CPU, hard drives, and RAM at least.

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I cam across your profile hoping you can help me.
I own an XPS 13 - 9350 which I purchased last year.
The sound worked fine but then because distorted. So then I downloaded and installed a previous version of a driver.
Now on the 13th Aug I was asked to update my drivers by Dell. I did. and then the sound became distorted.
I called the support team who determined that its a software issue not hardware that's distorting the sound - quite possibly due to Realtek driver.
However Ive tried to uninstall this and reinstall and to install an older version but nothing.
Any help is appreciated.
Thanks

A:Sound/Audio Distortion on XPS 13

Since you appear to be aiming your question to one specific person, could you specify who?

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Hello, I bought this HP Envy 17 two days ago and I've just noticed that it has some problem with the aux output. If I plug my speakers in, when listening to music, the sound gets distorted.  I've tried to reinstall the audio drivers from the hp website and I've changed the audio output quality to maximum.At first it seemed like it had ben solved, but just now, it started doing the same thing again. Please help me solve this problem thank you,John B

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i'm currently using a trust 5.1 Surround Sound Card SC-5250 / 514DX 5.1
Sound Expert Optical Dolby (r) Digital 5.1 PCI sound card with digital
and optical audio in and outputs and i have my xbox
360 connected to the sound card via the optical input. the problem i've got is that when i am on the xbox 360 start up screen or load a game up game up i get alot of sound distortion through my Creative Gigaworks G550W 5.1 speaker, but its ok when i'm watching a film through windows media center. my operating system is windows vista 64, i've tried updating the drivers and that but nothing works.has anyone got any idea how to fix this problem?
 

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This was just noticed by me recently.
I am running Windows Vista 32 on a Gateway dual core laptop. Most updates have been installed, but I am reluctant to install the first OS patch as I have heard bad things about that...also latest updates that just came out have not been installed as oof yet.
I don't often listen to songs or look at videos on this computer so I do not know when the problem might have actually been caused.
The problem is that at least once in any video or audio that is played no matter what player is used (IE, windows media player, WinAmp, IrfanView, etc), or what website (youtube, myspace, msnbc videos, etc) I get a "distortion". It is hard to discribe other than it seems that the audio will hitt a spot and a note/sound will play rapidly maybe 5-10 times and then the audio moves on. It usually happens near the end of the audio, but not always. Another way of possibly describing the issue would be if I was typing and then suddenly a keeeeeey got stuck for a secondddddddd.
I'm thinking sound drivers, of course, but I have already reloaded the sound ddrivers from the Gateway website with no change in the problem. Is it possible that a driver is being loaded twice and that is the issue (I'm out of ideas after that thought).
Although not devestating in its effect, it is anoying and any sugggestions would be most welcomed.
 

A:sound distortion when playing anything

I set the streaming in VLC and this fixed the problem.
 

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Hi,

After some mysterious problem (I won't get into that now), I had to discharge my CMOS to get my computer to boot itself. It worked out, except that now whenever I try to play a sound or movie-file that has stereo sound I get a very annoying high-pitched distortion. Mono-sound works fine.
Having looked into the problem myself, I've come to the conclusion that the problem is somehow related to the fact that I have an ancient SB 16 in an ISA port. I tried fooling around in the Chipset settings but got nowhere. Might someone have an idea on what I should possibly try out. The sound card has worked fine since 1994, I know I'd get rid of the problem easily enough by buying a new PCI card, but I want to give the card another shot.
 

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hey guys hope you can help me but when i play some songs the sound is very distorted and can not under stand what thay are saying very well i have realtec sound drivers

A:windows 7 sound distortion

Hi

Have kind of the same problem. Have installed windows 7 RC and only have static noise when any sounds are played, systemsounds and everything else. I can lower the sound and it's if i hook up it through SPDIF toslink to my reciever I get the same noise so it's not the jack. It's the same if i have windows drivers or Realteks.

I have Realtek ALC883 and have installed version 2.28 HD Audio Codec Driver. I looked in device section and verified that its the right driver installed. I've tried testing different settings in the Realtek controlpanel but it's the same, nothing changes.

Does anyone else have similar problems or a solution?

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Hi,

I have the Creative Inspire 5800 5.1 Surround Sound Speakers.

Ever since I have had them, they make like a sort of hissing or buzzing noise after being turned on for a while. My speakers are positioned like this:

<Centre Speaker> ​<Rear Left Speaker><Left Speaker> <Monitor> <Right Speaker><Rear Right Speaker>​
The reason the rear and the front speakers are next to each other, is because I am in the process of decorating my room and I cannot place them on the wall behind me. If this is the reason why the sound is hissing, please tell me and I can move them. If not, please tell me why as the sound is VERY annoying.

The only way to eliminate this problem, is to turn off the speakers for a while and turn them back on again.

Thanks in advance,
 

A:Speaker Sound Distortion

open up the volume control panel and mute Line In and Aux.
 

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Hi
i have this issue for a while now... I get these sound cracklings and distortions when playing any song.
i checked with DPC Latency Checker and there are quit alot of red spikes. When i disable the Realtek Wireless LAN the spikes go away and all is fine. But of course.. then there is no internet :/
it gets a whole lot worse when uTorrent is running, than its quit impossible to even listen to a song.
or even when i just start Chrome or Firefox, loads of cracklings.

i have looked around but couldnt find a solution altought it seems to be a very common issue.

any sugestion to fix this thingy?

many thanks
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD E-350 Processor, AMD64 Family 20 Model 1 Stepping 0
Processor Count: 2
RAM: 2667 Mb
Graphics Card: AMD Radeon HD 6310 Graphics, 384 Mb
Hard Drives: C: Total - 152621 MB, Free - 7314 MB; D: Total - 152221 MB, Free - 6057 MB; G: Total - 476799 MB, Free - 282 MB;
Motherboard: TOSHIBA, PWWBE
Antivirus: avast! Internet Security, Updated and Enabled
 

A:DPC Latency & sound distortion

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Every time I play a song in iTunes it plays
1. at double speed
2. at extremely low quality

and sounds distorted and fuzzy.
However when I play the same files in WMP or elsewhere they seem uncorrupted.

I attempted to completely uninstall and reinstall iTunes but this did not help at all.
My iTunes is v. 7.7.1 and I'm running it on XP Home
Thank you
Matt
 

A:iTunes sound distortion

Something similar happened to me, but I was using Vista. I don't recall sound distortion, but the songs were playing faster than normal.

My problem.....when I built the PC, it came with onboard sound, but I didn't disable it in BIOS when I added a BGears sound card. Once I disabled onboard sound, everything was normal.
 

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Older Dell Vostro laptop, Vista. Works OK but sound is distorted on youtube and other sound effetcs and Task manager shows very high CPU use (at or near 100 usually). Ran ccCleaner, and malwarebytes (removed about 150 threats) with some improvement but not full functionality. Also running AVG free anti-virus, Google chrome browser. Any suggestions?

A:Sound distortion, high CPU use

Task manager shows 8 chrome.exe are open with 3 using over 100,000 K memory. is this normal?

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After one or two days after rebooting, I begin to get sound distortion in my music and other audio. I just noticed that my CPU was running at 100% and the distortion was horrible. I never looked at the CPU usage before and I'm thinking it may be the cause of the sound distortion. Please, I need help in tracking down what is causing the high CPU usage (I have a high powered Dell Workstation M 6800 and typical CPU usage is less than 10% no matter what I throw at it). I ran Malwarebytes and Avast and found no problems. Rebooting always stops the distortion for approximately a day or two. If you need any other information, please tell me what you need. Thank you.

A:Overloaded CPU - Sound Distortion

This belongs in a different forum section. Its not a "sound" problem, although the sound distorts its because of other system issues.

Possibly "performance and maintenance" (??)
http://www.sevenforums.com/performance-maintenance/

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