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Yoga 720-15IKB Laptop (ideapad) 15" aluminium body

Q: Yoga 720-15IKB Laptop (ideapad) 15" aluminium body

Hello,A few days ago I've received my new Lenovo yoga 720 15". i've noticed that the bottom aluminium body plate is uneven and edges are curvy. I thought that this would not be a big problem, but the other day, after intensive use in an uncomfortable position whitch included me holding the laptop on the sides of the body. The uneven edge is too sharp for comfort.So, my question is, do I have a chance to change the product? Because I consider laptop to be defective. (otherwise, I really love the product )

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RELEVANCY SCORE 200
Preferred Solution: Yoga 720-15IKB Laptop (ideapad) 15" aluminium body

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RELEVANCY SCORE 105.2

IdeaPad 510 - static electricity all around the aluminium body (when the charger is plugged) I can feel the strong static electrictiy over the notebook metal part. This is not happening when running on battery. I just bought the product and sent it to the technical service (04.05.2017)  I'm waiting for the decision of the technical service.  I want to use the product as soon as possible.

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RELEVANCY SCORE 95.2

I am a very frustrated and angry customer at the moment as i keep running into Road Block and unacceptable answers.  This issue is enough to cause me to never buy another Lenovo laptop or any laptop at Best Buy!I bought my computer in July and in September i noticed a key had popped off-  the "< ," key next to the M key.  I have used the key board only when i was setting up-  now at my office and at customers i set it in downward dog mode ;-) and use a blue tooth key board.    So it is not from use that it broke.   I took the laptop into BEST BUY and was told that the key was missing a metal part on the back so they could not fix it onsite-  i would have to send it in and be without my laptop for a week to 10 days - unacceptable -  this was a month or more ago. I searched on the LENOVO website and could not find a way to purchase a single or the entire set of Keys!  I am self employed as a software consultant.   My life is pretty busy and i finally decided today to bite the bullet and ask for a call from Lenovo support.  Again i am told the only way to fix this is to send my laptop in for a repair.  I asked to just be able to buy a KEY - i am told that well they do not sell individual keys - they would replace the entire keyboard!  So sell me the keyboard and or send me one an i will take into best buy to have them replace it while i wait.  They cannot do that.   I live... Read more

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RELEVANCY SCORE 90.8

Hello i recently Bought This Laptop and the rotation worked just  fine, but after i updated via windows update It wont Rotate anymore, i looked around in a few posts about registry keys and enabling it. the rotation lock button popped back up but it still will not rotate. Any help is Appreciated it. I've Spent 3 days trying to figure this out so forgive me if this is a duplicate post. Model Number 80v5

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RELEVANCY SCORE 88

Yoga 710-15IKB Laptop (ideapad)  80V5   - Ghost/phantom Touch IssueThis issue almost made me crazy. I have try to  find out anyway to solve  but all failed. my english is too poor  so I copied another friend's post becaused we have the same issue and also have the same way try to solve this. thanks bro.Geochamp Dear Community, dear Lenovo People, I have the same problem. It usually occurs after waking up the Laptop from Standby. Sometimes, not always, a reboot helps. What I encounter in detail:- "Ghost Touch" Phenomenon  ,Ghost touch What I've tried so far to fix it: Firmware update: Even though my screen is an LG and is clearly affected, the firmware update program told me it is "not at risk" and wouldn't need an update. So this solution: https://support.lenovo.com/de/de/products/Laptops-and-netbooks/Yoga-Series/Yoga-3-1470/Solutions/HT1... does not work, at all.Updating drivers: I've updated drivers several times with no lasting positive effect on the issue. Win 10 Updates: Seem to have no effect whatsoever, but I figured are worth trying. Lenovo Updates in Lenovo Companion: No effect. Hardware check in Lenovo Companion: Reports no hardware failures. Calibrating Touch and Stylus: No effect. Once it even got worse, but it certainly didn't fix anything... I don't know... Deactivating and reactivating touch screen in the Device Manager: Seemed to help at first, but the issue keeps reoccurring.... Read more

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RELEVANCY SCORE 74.8

hi all,i am facing issues with my keyboard as number 4 is getting typed continously and i cant stop it  (number 4 on keyboard not on numberpad). also i am unable to type upper case letters, as once i hold the shift key the cursor travers backwards and stops at the first word. plz helpi have tried below points:i have tried reinstalling windows which didnt work.there is no dust setteled on keyboard.please help.

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RELEVANCY SCORE 71.6

back light issue..This is new laptop and i see this from day1.Could i get it replaced? as this is not the standard i expected from lenovo.and i dont feel it as a perfectly finished product.


























20170707_204215.jpg ?3320 KB

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RELEVANCY SCORE 71.6

hello , im just curious about my laptop with i5-7200u cpucan i change the cpu or upgrad it or its impossible ?thanks in advance

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RELEVANCY SCORE 70.8

 Serial Number: PF0KUMFHMachine Type Model: 80SV00FEIHLenovo Ideapad 510-15IKB Lenovo Ideapad 510-15IKB ram upgrade I did a crucial.com system scan and result is attached as screenshots.Also did a speccy test to understand system ram. Attached screenshot 2. Can some good soul help me understand: How many slots I HaveI think I have 8GB now. Is it in one slot? Is one slot still free?What should be best upgradation ram size to maximize performance and feasible?Kindly help.

A:510-15IKB Laptop (ideapad) ram upgrade

second screenshot added.

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RELEVANCY SCORE 70.8

Recently purchased ideapad 510-15IKB Laptop with Intel i7-7500 CPU. Cooling fan is constantly running and very noisy. Updated the BIOS. Anyone else encountered this problem? Please share solution to this issue. Is Lenovo aware of this problem?

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RELEVANCY SCORE 70.8

Hello friends,I bought a Lenovo notebook a couple of days ago and installed a Sandisk SSD replacing the original 1 TB Western Digital harddisk. I installed Windows 10 and then from the Lenovo webpage i installed the required drivers etc. And with the first restart the system did not boot and poped out a epairing disc notification. But no matter what i tried disc was not repaired.Anyway i reinstalled windows 10 and after installing the drivers once again the same thing happened. I suspect intel rapid storage drivers are causing this. But have not done any trial and error attempt yet. Any of you faced such an issue ? Thank you 

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RELEVANCY SCORE 70

Hi thereI bought a Lenovo laptop (Lenovo ideapad 520-15IKB )And as it?s known there was no operation system to start my journey as it?s the first time for me to use Lenovo productsAnd I was surprised when I installed windows 7 as there was no drivers for my new laptopAnd I searched everywhere on the internet and the result was big failureKindly advise me with the link  to get these drivers ( mouse , keyboard , USB ports etc )Ps I am not aware with windows 10 as I am not a professional in computers and I am a normal userBest regardsRafatCairo - egypt is my location
 
Mod's Edit: Additional information added to Subject line for clarity of issue.
 

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RELEVANCY SCORE 69.2

Hi!A few months ago I bought this laptopLaptop Lenovo IdeaPad 310-15IKB procesor Intel Core? i7-7500U 2.70 GHz, Kaby Lake?, 15.6", Full HD, 8GB, 1TB, DVD-RW, nVidia GeForce 920MX 2GB, Free DOS, SilverIs it possible to uprade it to 12gb of ram? I don't know why, but the first time I check the offer on that site, it said that it has available slots for more ram :/

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RELEVANCY SCORE 69.2

I bought this new laptop 510-15IKB Laptop (ideapad) - Type 80SV I can't find the optical drive in my lap. Optical drive slot is available but there is no eject button on it. 

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RELEVANCY SCORE 69.2

bilgisayar?m?n ?u an itibariyle onar?m durumunu detayl? bir ?ekilde gremiyorum. seri numaras?ndan arama yapt???mda lenovo bdh diye bir site zerinden onar?m? devam etmektedir diyor. detayl? i?lemlere nereden ula?abilirim. ald???m ilk gnden beri problem ya??yorum. HD %100 kullan?m veriyor ve ses geliyor. lenovo ve microsoft uzaktan ba?lant?larla zemediler sorunumu. ?u anki i?lemleri detayl? takip etmek istiyorum.

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RELEVANCY SCORE 69.2

Hello, I would like to know if the thunderbolt 3 lane in lenovo ideapad 720s 15,6" laptop is 2 or 4 lane? I am planning to use the computer with an eGPU in the future, so it would be nice to know. Thanks for the replies in advance. Greetings, Mikael

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RELEVANCY SCORE 69.2

conservation Mode is disable but battery is not charging and conservation Mode icon is next to battery icon!!

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RELEVANCY SCORE 69.2

Is it normal for the computer to be electrified in these species?

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RELEVANCY SCORE 69.2

I have Sketchup Pro 2017 installed on my Yoga 720 laptop at work.  On paper it seems like this computer should be more powerful than the machine its replacing, but its performance in Sketchup is really slow.  It makes the program really difficult to use because its freezing and lagging so much.  I've run a quick diagnostic on the machine and it passed.  I also have run Sketchup with the task manager window open and it seems to be using about 35-45% of the memory while its running.  Is it a graphics card issue?  My collegue ran one of the same files I've been working on and it worked fine and her machine is in theory less powerful.  She is using Windows 7 however.  Could it be an operating system issue?  Any other ideas?

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RELEVANCY SCORE 68.8

Hi!I did update for the Intel Management Engine Critical Firmware Update (Intel-SA-00086) with:https://support.lenovo.com/downloads/ds501204 And after the update i did check if problem was fixed. It now says:Risk AssessmentBased on the analysis performed by this tool: This system is not vulnerable. It has already been patched.For more information refer to the INTEL-SA-00086 Detection Tool Guide or the Intel Security Advisory Intel-SA-00086 at the following link: https://www.intel.com/sa-00086-supportIntel(R) Capability Licensing Service Client software is installed and healthy, but re-key has failed. Please contact your system manufacturer for support.INTEL-SA-00086 Detection ToolApplication Version: 1.0.0.135Scan date: 01/12/2017 19:20:32 So about this part here:"Intel(R) Capability Licensing Service Client software is installed and healthy, but re-key has failed. Please contact your system manufacturer for support."What does it mean and what do i need to do? Thanks!

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RELEVANCY SCORE 68.8

Hello there, I want to buy this type of laptop https://mediagalaxy.ro/laptop-lenovo-ideapad-520-15ikb-intelr-coretm-i5-8250u-pana-la-3-4ghz-15-6-fu... have to know 2 big things about this model(which i didn t found on lenovo site by its MTM) 1.What's the maximum capacity of ram? It has 4gb onboard ram,can i go for a maximum 20gb?2.What type is the ssd? It is a sata III one? An m2 sata or an m2 PCIE? Ty in advance for your time

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RELEVANCY SCORE 68.8

Hi, I am using windows 10 on my Laptop Lenovo IdeaPad 520-15IKBand I can't install the nvidia driver not with windows update, not with system update, i tried installing it manualy. It gets stuck at system check. When i go to device manager it only shows the Intel graphic card. What do i do?

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RELEVANCY SCORE 68.8

My new LAPTOP is kind of slow and I find the smart graphics switching doesn't actually work. Tried to trouble shoot with Lenovo customer care and even updated to the latest windows. Didn't help much. Can anybody help?

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RELEVANCY SCORE 68.8

My new LAPTOP is kind of slow and I find the smart graphics switching doesn't actually work. Tried to trouble shoot with Lenovo customer care and even updated to the latest windows. Didn't help much. Can anybody help?

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RELEVANCY SCORE 68.4

On my brand new yoga 710, from time to time, the screen with start to do small shifts vertically.  Windows is up to date, went through and did intel specific driver scan, which came up with lenovo having a custom display driver set. Has anyone else experienced something similar to this.... this is my first touchscreen system I have ever dealt with, so I'm not sure how these custom drivers function.  It is about one pixel shift, which is not much, but enough to make me want to throw this thing out the window 4 days after buying.

A:Yoga 710-15IKB Laptop Screen Shift

Update, seems to only shift google chrome, chrome is up to date also, just checked

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RELEVANCY SCORE 68

HelloPlease help me to turn off display auto adjustment on my lap topWhat should I do?

A:Lenovo 510-15IKB Laptop (ideapad) display auto adjustment Windows 10

Click Right Mouse on Battery Icon > Power Options > Change Plan Settings > Change Advanced Power Settings > Display > Enable Adaptive Brightness > Set to OFF

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RELEVANCY SCORE 68

Hi Support, I bought my IdeaPad a month ago. After few days of using i saw a black horizontal line on the screen. I opened a ticket and sent my laptop for a warranty repair. Today i recieved my laptop, and black line issue was fixed. BUT!!!! After the 'repair' two new issues are intoduced!1) This is the craziest to my mind - my screen is assembled with an issue. It is curved in the middle of the screen, and i'm afraid if i push that a place a bit harder my screen will be damaged. Do you have a quality Control service? I cant imagine your engineers have not seen what they done. 2) After repair i can see a backlight bleed on the bottom of the screen. It was not there before, so it's an issue after the repair!  I'm totally mad! How come you could make two critical issues from one? I need your help, even if that sounds funny

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RELEVANCY SCORE 68

I am using  510-15IKB Laptop(ideapad) with windows 10 and it is only 4-5 months old laptop, it shut down when it is charge 50% or less during working on battery , while battery is only 20 days old because last battery performance was not good so company change the battry. So battery as old no issue but when i am using laptop on battery after  some drain it shut down the laptop. And after that shut down laptop take 4-5 time more in starting to normal starting. During my conversion with support technician he tell me for windows recovery but it do not have any effect, then he tell me for calibration but during draining in calibration it also shut down at any percentage so it also not completed.Now i am using this new laptop as a desktop due to issue because the work i do at time of shut down goes because it only stores in RAM.  Also its BIOS is updated and all recommended drivers are updated.Some times its battery only charged upto 90% while I put it on charge for 10hours. Also its performance is not relevent as it works sometime on full charged battery for 3hours and some time only 1hous while before 1 month it was 4:30 hours-  5hours on a full charged.

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RELEVANCY SCORE 67.2

Just noticed this whenever I plug or unplug the charger. The laptop lags for 1-2 seconds before returning to normal. This is noticeable when playing games or watching videos. Haven't seen any abnormal drops or spikes with the temperature of the CPU, GPU and HDD which would suggest a hardware issue. Tried doing this while running 3DBenchmark, and there is a huge drop in FPS, from 130-200fps down to almost 16fps esp. when unplugging the charger.Is this normal?

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RELEVANCY SCORE 67.2

Hello, my name is sebastian, I need to know if i can extend the memory ram on my "310 Touch-15IKB Laptop (ideapad) - Type 80TW - Model 80TW0004US". Now it's 8gb and I need to extend to 16gb or 32gb, the laptop has 1 bank to the ram ddr4. thank you

A:Extend ram - 310 Touch-15IKB Laptop (ideapad) - Type 80TW - Model 80TW0004US

Hi smbarrionuevo aka Sebastian,
 
Welcome to the Community Forums.
 
As indicated in the specification of the hardware manual (page27):
Max supported RAM (OEM recommendation is 12 GB
Slots: SODIMM 1, on board 1
 
Since you have a soldered 4 GB ram, you can have another 8GB to replaced the 4GB on the slot for 12 GB.
Can't really vouch for functionality for more than 12GB although third party reseller scanner like crucial may offer something bigger like here. This was also done on by fellow member slikvic24 adding 16GB to his ideapad 310-15ISK.
Always get return options to be on the safe side.
 
If you are ok with adding just 8GB then part number and suitable 8GB OEM ram are listed here along with substitute if you need it.
 
Hope this helps answer your query.
 
Regards
 

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RELEVANCY SCORE 67.2

Got a notice from Lenovo updates about a hard-drive update. Went ahead and updated the firmware. Now my laptop randomly freezes and is sluggish. Is there anyway to downgrade the hdd's firmware?

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RELEVANCY SCORE 65.6

The laptop states that the battery is fully charged, but it shuts down when the laptop is unplugged.  I think I have the settings configured properly, so I am at a loss.  Please find those settings attached.  Any assistance would be appreciated.


























Screenshot 2017-02-19 18.49.42.png ?66 KB

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RELEVANCY SCORE 65.6

The laptop states that the battery is fully charged, but it shuts down when the laptop is unplugged.  I think I have the settings configured properly, so I am at a loss.  Please find those settings attached.  Any assistance would be appreciated.


























Screenshot 2017-02-19 18.49.32.png ?52 KB

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RELEVANCY SCORE 60.8

Keyboard issues.  When I type "o" string of "qewru" or similar random wrong characters. examples --oqew,  qew,  oqe, qewr. Type ''.'' and produces ''zcx36778106''    Also "L" produces "ads" always.  No issues with on screen keyboard.  HELP please

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RELEVANCY SCORE 59.6

Acquistato il 7/12/2017 il problema si presentato particamante da subito, ma non ho preso in cosiderazione in quanto nuovo pensavo avesse bisogno di qualche ciclo di ricarica.Il problema sta nel fatto che la batteria non regge la carica, praticamente se carico il laptop e lo uso per un 20% lo spengo e dopo qualche giorno lo trovo a 40/30% addirittura anche completamente spento.Ho contattoto l'assistenza tecnica i primi di Febbraio ed stato spedito il 14/02/2017 ad oggi ancora nulla.Sono deluso e amareggiato dal Comportamento di Lenovo un Laptop cosi costoso dovevano sostituirmelo, ma loro sostengono che la sostituzione avviene solo nei primi 15 gg che a meno che tu non abbia un problema di collasso del prodotto impossibile accorgersi di un problema del genere. 

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RELEVANCY SCORE 59.6

I know there is another issue out there and a KB unit, but I could not find the second slot.

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RELEVANCY SCORE 59.6

Hi everyone. So I've noticed this subject being touched on for other models but mine doesn't seem to be listed anywhere plus a lot of the posts are a bit older now...I'm looking for an up date on this issue maybe. I'm looking for a stylus or pen that will go with my touch screen device. My goal ideally would be to use illustrator or photoshop to make simple sketches and even illustrations or paintings. So far a few styli I have tried don't work. The dollar store rubber tip one will draw a wobbly line which is useless while a more expensive Adonit Jot Pro with a clear disk on the tip...hardly manages a continuous line at all.  It also doesn't help that the Lenovo site doesn't list ANY accessories for my device along the lines of pens/styli and half the time the site tells me I have a Thinkpad and half the time it's an Ideapad. And sometimes my model isn't even listed at all anywhere on the accessories drop down! This is my first time switching to a non-mac/apple product and so far I have to say I'm really not too impressed but still hopeful things will work out. My Yoga 700 came out of the box with driver issues as well as a desperate need for a firmware update that would fix ghost touch screen tap issues that kept closing windows... But I guess those can just be called growing pains. I would really like to make full use of my touch screen so I'm looking for a pen or stylus with pressure sensitivity and palm rejection that integrates with illustra... Read more

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RELEVANCY SCORE 58.8

hello everyone, I am hoping someone can help me with my laptop situation. Its a Lenovo Yoga 900-13ISK Laptop (ideapad), I have had it for 3 months. I shut it down Saturday and then minutes after the display had gone off I noticed the power button light was still on. I tried to restart it and no response. pressed for long trying to shut it off (this works on my Lenovo thinkpad from work) and still no response. Its now been almost 48 hours the power button light is still on and machine wont start. The machine has not been connected to charger since saturday shutdown. Since the battery is encased in the laptop I cannot open it without voiding the warranty. I bought the machine in US and because of work I am now in Europe cannot take it back to Lenovo US. Anyone have a solution for me?

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RELEVANCY SCORE 58.8

hello everyone, I am hoping someone can help me with my laptop situation. Its a Lenovo Yoga 900-13ISK Laptop (ideapad), I have had it for 3 months. I shut it down Saturday and then minutes after the display had gone off I noticed the power button light was still on. I tried to restart it and no response. pressed for long trying to shut it off (this works on my Lenovo thinkpad from work) and still no response. Its now been almost 48 hours the power button light is still on and machine wont start. The machine has not been connected to charger since saturday shutdown. Since the battery is encased in the laptop I cannot open it without voiding the warranty. I bought the machine in US and because of work I am now in Europe cannot take it back to Lenovo US. Anyone have a solution for me?

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RELEVANCY SCORE 58.8

I just bought a new laptop (Yoga 510-14ISK Laptop (ideapad), and it came with Windows 10. The camera is NOT working, and there is NO camara icon displayed in the Device Manager. I downloaded the Camera Driver (AVC, Bison, Chicony) from the following link: http://support.lenovo.com/gb/en/products/Laptops-and-netbooks/Yoga-Series/yoga-510-14isk/80S7/001EUK... After having downloaded I tried to install it, but it said "No Device Found". What does this mean?  I would expect that the camera should work when you just bought a new laptop.What do I need to do? Many thanks in advance, Ludden

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RELEVANCY SCORE 58.8

My laptop stop working?! The light near power button is on but the laptop is off If you press power button the light will turn off, press again and the light will turn on but the laptop still off! I kept doing this about three times and the laptop still off, why? and How I can solve this issue?

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RELEVANCY SCORE 58.8

Hi, I recently bought a Yoga 500-14ISK Laptop (ideapad) - Machine Type 80R5 and have used it extremely rarely. I would say I've used it at a maximum of 30-40 hours. I have had some problems with the laptop but nothing that made it completely un-usable until now. On turning on the machine, the network wireless adapter acts strangely, often showing the airplane mode symbol in the task bar. I may or may not be able to connect to my Wifi network but less than 2 minutes later the entire Wifi adapter disappears from the OS, no longer having Wifi settings or being able to configure the Adapter via device manager. I've been told a fix for this may be turning the wireless off and on again via the BIOS but I can't figure out how I access it, considering the first screen I see is the loading symbol for Windows 10. Anyone got any advice? Harrison

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RELEVANCY SCORE 58.8

Hi, I have recently bought a new USB to VGA adapter (the Yoga is only fitter with HDMI)After installing the device driver, it requested a rebootAfter the Lenovo prompt, everything turns blackOn Safe mode, everything looks fine but when i check the Device Manager, the monitor is now showing:"Generic PnP Monitor" - "Driver Error"  (instead of Lenovo display or ideapad display ..) The support website only allows downloading the Display Adapters drivers (Intel and AMD in my case). but both in the device manager seem fine. Is there a way to download the original Lenovo Monitor Driver? Anything else i should try? 

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