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Dell XPS 13 9360 cursor jumping

Q: Dell XPS 13 9360 cursor jumping

I have read that this issue is already well known and I have tried to implement the solution suggested by Abraham in but withouth any success. The cursor keeps jumping completely randomly when I am writing (not even using it) or using the mouse. The output of xinput is
? Virtual core pointer id=2 [master pointer (3)]? ? Virtual core XTEST pointer id=4 [slave pointer (2)]? ? ELAN Touchscreen id=10 [slave pointer (2)]? ? DLL075B:01 06CB:76AF Touchpad id=12 [slave pointer (2)]? ? SynPS/2 Synaptics TouchPad id=16 [slave pointer (2)]? Virtual core keyboard id=3 [master keyboard (2)] ? Virtual core XTEST keyboard id=5 [slave keyboard (3)] ? Power Button id=6 [slave keyboard (3)] ? Video Bus id=7 [slave keyboard (3)] ? Power Button id=8 [slave keyboard (3)] ? Sleep Button id=9 [slave keyboard (3)] ? Integrated_Webcam_HD id=11 [slave keyboard (3)] ? Intel Virtual Button driver id=13 [slave keyboard (3)] ? Intel HID events id=14 [slave keyboard (3)] ? AT Translated Set 2 keyboard id=15 [slave keyboard (3)] ? Dell WMI hotkeys id=17 [slave keyboard (3)]
so somehow it still sees the mouse device twice, but I was not able to deactivate one of them.

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RELEVANCY SCORE 200
Preferred Solution: Dell XPS 13 9360 cursor jumping

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 73.2

I just bought a Dell Inspiron 13 5000 Series (Reg Model: P68G001), and the cursor is always jumping to one corner of the screen or another (most frequently to the lower left corner, activating the start button with the cursor in the Cortana box) -AND- also simultaneously minimizes the browser window in the process. I've read some other jumping cursor threads, and tried the Control Panel / Mouse / Pointer Options / & unchecked/applied/ok'd the Enhance Pointer Position, and it's still suffering from jumping cursor. Help? 
I've read elsewhere about updating bios and restarting and updating firmware and restarting, etc, but not those were posts about other Dell machines. How/where do I go to make sure that the latest are on this machine?
PS. I had to send my first purchase of the Dell back to Costco, due to faulty/unusable touchpad... and now this one is having issues as well (though at least I can operate the touchpad to some degree)... seems to be a significant problem on Dell machines, based on jumping cursor posts... c'mon Dell - fix this issue.... giving your brand a bad image. 

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RELEVANCY SCORE 65.2

Hi, Everyone- when typing on a new Asus EEE 1015, with Win 7, the cursor will suddenly jump backwards to an earlier spot in the text. This happens a lot, and makes it difficult to type anything.

I googled and saw this problem for many systems and OSs, but it seems like mainly a laptop and netbook problem. some people have erduced sensitivity on touchpads, or have updated touchpad drivers, or have installed a program that disconnects the touchpad when the keys are being used.

We know we are not touching the touchpad accidentally. you can really perch your fingers way above, and the jump still happens. We have decreased the sensitivity on the touchpad, and the jumping still happens.

We also have an Asus EEE 1005 Win XP, for almost a year, with absolutely no cursor jumping.

Any info specific to this set-up? I would love to hear any insights, before I go into a long routine of upgraing BIOS, upgrading touchpad drives, etc.
 

A:Cursor jumping Asus Eee 1015, cursor moves when typing

As the PC is new I would return it under warranty as this is most likely a hardware issue.

The only quick fix that might work is to reinstall the touchpad drivers from the Asus site. You could also check in the touchpad settings to see what is set for making the cursor disappear during typing, change the setting from whatever it is at present and see if that helps.
 

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RELEVANCY SCORE 60.4

I bought a 13" Dell XPS 9360 2 months ago and my cursor is erratic . It jumps from one line to another. Sometimes when I am typing. I did call tech support and they downloaded all the latest firmware. But I still have an erratic cursor.
I read the post from Dell that said that the laptop has no erratic cursor problem. I'm not sure what information Dell bases that on, but not everyone posts their PC problems on the internet. 

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RELEVANCY SCORE 58.8

Hi all,
I have the XPS 13 9360 model with the Core i5 7200U CPU. I really like the laptop but I face the following problem. In Windows 10 home edition, it suffers from quite frequent random freezes and hangs.
This happens mostly during browsing (I am using Chrome Browser), but less frequently on other programs such as Skype. During the hang the cursor lags and the whole system becomes unresponsive for a few seconds. It is like running a really slow computer. I have also noticed that if it keeps on for more than a couple of seconds, there is also a hardware delay... For example while hang the Caps Lock key isn't event immediately responsive to turning on and off...
I am using Bios version 1.3.2, do not have anything extra installed (except for the default provided McAfee) and have a Dual Boot Setup also running Linux Mint 18.1 Please note that in Linux I have no such problem! This happens in Windows and mostly during chrome browsing...
Anyone else also facing this?
Thanks

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RELEVANCY SCORE 58.4

When I am typing, suddenly the cursor will jump to a different spot and type there.  Sometimes it completely erases what I have typed!  Very Frustrating?  Any help?

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RELEVANCY SCORE 58.4

I am having a real problem with my cursor jumping to the bottom when I attempt to reply to someone's email. Sometimes it will type the first few letters and then jump to the bottom and finish the word there. Does anyone know how to fix this?

A:Cursor jumping

Are you using web based mail or an email program like Window Live Mail?

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RELEVANCY SCORE 58.4

 The computer has just come back from repair and after 2 weeks it is  jumping around around again when I am trying to type. It does this in all programs and apps.

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RELEVANCY SCORE 58.4

The cursor on my HP Envy randomly jumps around whil I am typing.  If typing an email, and I pause for a moment, the cursor will randomly jump somewhere else withing the email.  Is there some way to stop this?  It can be very frustrating when you have to backtrack all the time to complete anything.

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RELEVANCY SCORE 58.4

help please, with win7 pro loaded on my acer 5735 the device manager list my mouse as a ps2,
no sign of touchpad. now when using word or outlook my cursor jumps all over the page.
i need to disable this touchpad and use a USB connected mouse, has anyone got details on doing this.
 

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RELEVANCY SCORE 58.4

When i'm inputting data into search boxes etc. Sometimes my cursor will jump backward or move while i am typing text. It happens sometimes causing me to enter part of my password in the username fields thus revealing part of my passwords. At first i though it was due to the page continuing to load but it also happens after a webpage has fully loaded.

Is this some type of malware of glitch or something? Please help. Thanks in advance.

A:Jumping Cursor

If you have a laptop, please read this: wierd typing results

Kari

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RELEVANCY SCORE 58.4

Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft® Windows Vista™ Business , Service Pack 2, 32 bit
Processor: Intel(R) Core(TM) i5 CPU M 540 @ 2.53GHz, x64 Family 6 Model 37 Stepping 5
Processor Count: 4
RAM: 3509 Mb
Graphics Card: Intel(R) HD Graphics, 1530 Mb
Hard Drives: C: Total - 236346 MB, Free - 118165 MB; D: Total - 2047 MB, Free - 1131 MB; I: Total - 152625 MB, Free - 55296 MB;
Motherboard: Dell Inc., , , /7K8QLN1//
Antivirus: AVG Anti-Virus Free Edition 2011, Updated and Enabled

I have a very severe case of cursor movement when I am typing so that I will be typing along and my cursor moves to someplace on the prior line or the next line or somewhere else on the page where I never typed before at random*. Since I have to look at the keys to type, this destroys my productivity besides being extremely annoying. It often even launches my messages before I am ready to transmit them. Multiple skips into the same words render the text unintelligible. It is the same in any application, has no relation to what letters or words I am typing and goes away entirely when I attach a remote KB wired or wireless which is why I say it is a hardware issue. It is unaffected by how hard or softly I type. I have been tolld that it may actually relate to the integrated mouse being affected by the vibration but it just stared happening in the last week and why should have to put up with a disabled mousepad anyways? (I do use an external mouse whenever possibl... Read more

A:Jumping Cursor

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RELEVANCY SCORE 58.4

I have an Inspiron 3000 series.  For some reason the cursor has started jumping around spontaneously.  After reading many posts and making a number of adjustments I've gotten it down to two issues.  When I boot up and go to my entry screen, the cursor is "fluttering" until I hit the escape key.  Then it boots to the next screen.  But the big problem is when typing text, every time I hit my right shift key on the next keystroke the cursor bounces back to the beginning of the line or higher in the text.  It only occurs with this one key. I have been very careful to make sure I am not grazing the keypad when I hit that key.  Does anyone have any ideas?

A:cursor jumping

Hi there, have you run Diags on the system? And also does the cursor bounce easily when you press the right shift everytime? What if you use external keyboard, and does it happen outside of Windows?This might be something as easy as swapping the keyboard (hopefully)Best regards,Brad

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RELEVANCY SCORE 58.4

When win7 boots and completes the cursor is locked on the left side of screen, and jumps up and down randomly. Booting into safe mode with networking the cursor works fine.

this is a wired mouse logictech. This computer has been working fine until 3 days ago. I have performed a clean boot and problem remains. This only happens when booting normally.

Thanks for any help. I just found this forum.

Al Mcpherson

A:jumping cursor

  
Quote: Originally Posted by intwoit


When win7 boots and completes the cursor is locked on the left side of screen, and jumps up and down randomly. Booting into safe mode with networking the cursor works fine.

this is a wired mouse logictech. This computer has been working fine until 3 days ago. I have performed a clean boot and problem remains. This only happens when booting normally.

Thanks for any help. I just found this forum.

Al Mcpherson


You didn't say, but can we assume that it's a lazer mouse ?
I'd first try another mouse to see if it's the mouse itself.
You can also go into the hardware manager and uninstall the mouse.
If it shows more than one mouse, delete them both. Then reboot, and windows will install the proper mouse driver. Never just assume that your mouse is OK, because they do fail.

It's always a good idea to keep another known-good mouse on hand.

Good luck to you,
TechnoMage

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RELEVANCY SCORE 58.4

I have a Toshiba laptop. The cursor jumps all over the place while typing email, documents and everything I do. I read that if I change the mouse properties to low for the touch pad it would help solve it but that was for a Dell. I can't find that on my puter. Anyone out there that can help me with a Toshiba?
 

A:Cursor jumping

I don't know any Toshiba specifics.

Making the touchpad less sensitive may help. If you have an icon for the touchpad in the Notification Area click on that. Else Control Panel - Mouse - there should be a tab with settings for the touchpad.

With XP, especially if this is an "early XP" laptop, the possible settings are pretty disappointing compared to more recent laptops. Most now have a toggle or key combination to disable the touchpad.

Some people have designed their own solution--cut an index card to the size of the touchpad and tape one side of the resulting card so that it can be flipped to cover the touchpad when typing. Of course, if you always use a mouse you could cover the touchpad more permanently.
 

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RELEVANCY SCORE 58.4

I have 3 major problems.

80070490 error code:

A poster in this newsgroup received this information from MS in regards
to the 80070490 error code:

> Here's the message I received from Microsoft support:
>
> This error may occur if the older Windows Update engine files cannot be
> replaced by Windows Update Agent 3.0 (7.0.6000.374).
> To troubleshoot this issue, I suggest we first reset permission and
> reinstall Windows Update Agent 3.0.
> Step 1: Reset permission
> ================
> 1. Please download the subinacl.msi file from the following link and save
> the installation patch onto the Desktop:
> http://www.microsoft.com/downloads/details.aspx?FamilyID=e8ba3e56-d8fe-4a91-93cf-ed6985e3927b&displaylang=en#AffinityDownloads
> 2. Please go to the Desktop and double click the downloaded file.
> 3. Please select the C:\Windows\System32 folder as the Destination Folder
> during the installation. Later we will use this tool to reset the permission
> settings on the current machine.
> Note: If UAC (User Account Control) window is prompted for permission to
> continue, please click Continue.
> 4. Click the Start Button, in the Start Search bar, type: "notepad" (without
> quotes) and press Enter.
> 5. Copy the following commands and then paste them into the opened Notepad
> window:
> @echo off
> subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f
> subina... Read more

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RELEVANCY SCORE 58.4

this is not my machine but heres the setup:
sony visio, p333, 64 meg ram, TOUCHPAD!!

this user will have completed a paragraph for instance and be entering some more info and the cursor will jump up into the completed area, the "snap to default" option is not turned on

thanks in advance
 

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RELEVANCY SCORE 58.4

I need help with my cursor jumping from the typing spot where it should be to a location inside an already typed sentence. I'm not sure if this is an HP laptop problem or microsoft's program. Anyone know of a solution to fix this?

Thank you.

A:How Do I Fix a Jumping Cursor

Usually a jumping cursor is from your thumb brushing against the trackpad while you are typing. There may be a setting in the trackpad configuration for this, on my system it is called "TP rejection". It disables the trackpad while you are typing.

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RELEVANCY SCORE 58.4

I was wondering if anyone out there can help me with this problem... My cursor keeps moving to the right side of my screen... even when I am not touching my mouse it moves around on its own. Is it a virus? If so, how do i remove? Here is my HiJackThis log:

Logfile of HijackThis v1.98.1
Scan saved at 10:11:09 AM, on 8/2/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\Program Files\Compaq\Easy Access Button Support\cpqeadm.exe
C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\COMPAQ\EASYAC~1\BTTNSERV.EXE
C:\PROGRA~1\COMPAQ\EASYAC~1\EAUSBKBD.EXE
C:\Program Files\Norton Internet Security\ccPxySvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\PROGRAM FILES\COMPAQ\ON-SCREEN DISPLAY\OSD.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Default\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Defa... Read more

A:Jumping Cursor!!!

There is nothing really wrong with the Scanlog, however you can check and "fix" this item:

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = c:\windows\SYSTEM\blank.htm

It's unlikely to be a security issue.

Are you using a cordless mouse by any chance?

And have you tried removing it from the device manager and rebooting?
 

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RELEVANCY SCORE 58.4

My Inspiron 6000 laptop was running ridiculously slow and taking forever to start-up, so I had a friend look at it. He uninstalled McAfee because he said it was running too many things in the background and causing problems. He installed AVG Free instead. Ever since then, whenever I'm typing something my cursor jumps to another part of the sentence or moves to another part of the page involuntarily. I have to stop and click back to where I left off. It's crazy! Has anyone heard of this before? Can anyone help??
 

A:My cursor is jumping around by itself....

Do you have a laser or optical mouse? Sometimes they can do that if there is dirt or a slight imperfection on the pad you are using. If not, I would then think you have a backdoor trojan on your computer, where someone else is controlling your desktop. In that case, try a scan with hijackthis and post the results.
 

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RELEVANCY SCORE 58.4

I have an HP ENVY m6 -n012dx with Windows 8.1. My cursor jumps around erractically from time to time - even when I'm not typing or not touching anything it will still move arround on its own, and doesn't respond to the track pad. I've tried changing the sensitivity settings but it doesn't make a difference. Sometimes it works fine, but other times it will just do this. Even if I'm watching a video and haven't touched the screen in a while it will start jumping around for several minutes on its own. When it does this I can't use the track pad properly at all.

A:Cursor jumping around on its own

Hi Sara357, Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your and the Touchpad sensitivies. Did this just start to happen? Did you do an update and then this started? Did you install any new software or hardware?Here is a document on an update download for Windows 8.1 that might help. It is a recommended update for Touchpad issues. Please let me know. Thanks.

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RELEVANCY SCORE 58.4

does anyone know how to stop my cursor from jumping around? I recently had updates on my corporate latptop and since then, the cursor jumps around while I'm typing.

A:jumping cursor

I think you would have to contact your IT personnel for this since your laptop is a work terminal.

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RELEVANCY SCORE 58.4

I own a Dell inspiron laptop and when typing the cursor randomly jumps. I understand that I need to disable the touchpad. However, the instructions provided by Dell do not work - any suggestions?
Grateful thanks.

A:Cursor jumping

Hi and welcome to TSF try going to control panel then mouse this is the proerties page for the mouse,pointing devices, etc you can adjust the settings there one to try is enhanced pointer precision

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RELEVANCY SCORE 58.4

Good morning

When I an typing an email or word processor document every few minutes the cursor decides to leap off to a new area on the screen. As I am watching my typing I dont notice this for a while. So you can imagine how frustrating it is - As I typed this it has just done it again- I have AVG checking etc but all appears wellin that area.
Can anyone tell me how to fix pse beyond putting a hammer through the screen.

thanks for any help
 

A:Jumping Cursor

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RELEVANCY SCORE 58.4

I re-formatted Vista after backing up everything.
I reinstalled Vista after a complete wipe and found all
the drivers and everything was well.
As far as appearances were concerned.
The problem started a week or so afterwards.
Every time that I am typing, either in Word or when
I have a chat window open or whatever, the cursor jumps around to
somewhere random in the middle of the text and if I'm not paying
attention it screws me up. Sometimes the
chat window will minimize while I'm chatting or even close. I thought it may
be some kind of keyboard drivers I may be missing but
I'm not sure.
Has anyone ever run into anything like this??

Oh, and I made sure it's not me accidentally tapping the touchpad.
 

A:Jumping cursor...

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RELEVANCY SCORE 58.4

My cursor in my dell laptop xps jumps all over the place. I want to disable the mouse touch pad. How do I do this?
 

A:jumping cursor

Have a look at this site might prove useful to you http://www.dell.com/support/troubleshooting/us/en/19/KCS/KcsArticles/ArticleView?docid=424135
 

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RELEVANCY SCORE 58.4

Hi guys!
Hope you can help with a jumping cursor that I have - every time i write a sentence or paragraph my cursor starts to jump around. This inserts letters or the word i have just been typing into a previous line above

This is totally frustrating. Do i have a bug? can i sort this out?
i feel like i am going to lose it!

please please help

h
 

A:Jumping cursor

Typically this is cuased by your laptop touchpad or trackpoint device being accidentally touched or having a sensitivity set too high.

Check in control panel (under the "mouse and pointing devices" or similar to see if you can desensitise the touchpad. If you have a trackpoint device (a little stub beside the "G" key on the keyboard), accidentally brushing against that is a prime cause.
 

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RELEVANCY SCORE 58.4

What could be causing my cursor to jump randomly all over my document while I am trying to type, and what can I do to stop it?

Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft® Windows Vista™ Home Premium , Service Pack 2, 32 bit
Processor: Intel(R) Core(TM)2 Duo CPU T5550 @ 1.83GHz, x64 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 3061 Mb
Graphics Card: Mobile Intel(R) 965 Express Chipset Family, 448 Mb
Hard Drives: C: Total - 226486 MB, Free - 56699 MB; D: Total - 11985 MB, Free - 1816 MB;
Motherboard: Quanta, 30CC, 79.29, None
Antivirus: Microsoft Security Essentials, Updated and Enabled
 

A:Jumping Cursor!

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RELEVANCY SCORE 58.4

Abruptly and immediately after Microsoft automatically updated my computer (without my permission), my cursor started jumping to the top of the screen sporadically making it impossible to run programs normally. Although my first response was to do a System Recovery, for some reason no matter what date I select and whether or not I do it in Safe Mode, I am told that "System Recovery was unable to restore your computer to the event selected." Consequently, I need some help in figuring out what's causing this crazy cursor behavior...and how to fix it. Below is the HijackThis log I just ran

Thanks so much in advance,

Laurie

p.s. Someone has already told me that I'm running too many programs on Start-Up...but I have no idea how to reduce them.

Logfile of HijackThis v1.99.1
Scan saved at 2:27:02 PM, on 11/18/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Share... Read more

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RELEVANCY SCORE 58.4

Hi - I have spyware on my computer and recently got a "critical" malware thrown up - which I accidently "allowed". Apart from the fact that the laptop is now grindingly slow, whenever I try to type anything (even in folder boxes) the cursor jumps all over the place - to previous lines or down several cms on the blank page.

I have read someone else's comments that it is the keyboard, but I do believe it is a malware. I've downloaded HiJack This and got a "read out". Oops there goes the cursor - once it starts it seems to speed up. Would like to know how to track the virus down since it doesn't show in any spyware that I've subsequently downloaded.

Help please. I'm okay with software but don't know much about the "workings"!

A:Jumping Cursor

Hello ,what antivirus,antispyware tools do you have installed?
What is your Operating system?
Have you runn any scan and from Safe Mode?

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RELEVANCY SCORE 58.4

My wife has a two of so year old Acer laptop,  just in the last couple of weeks when typing in Outlook or posting something on Facebook, the cursor jumps all over the page.  She uses only an external mouse (never the touchpad).  Any thoughts on this would be appreciated.
 
Thanks.........rlight

A:Jumping Cursor

This is normally dirt/dust in the hole where the IR laser comes out on the bottom of the mouse. Just give it a good clean.

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RELEVANCY SCORE 58.4

I've been trying to figure this out and have read all about adjusting my touch pad sensitivity etc but that does not seem to work. Strangely, it happens only when I type a Y. Middle of a word, end of a word where ever there's a Y.

Anyone else have a similar problem?

I'm beginning to think it's a Windows 7 issue and not a touch pad issue.

A:Jumping cursor

Hi Jbatl, I have seen this behaviour before and it is almost definately related to touchpad. (Notice position of the Y key is directly above the touchpad and easily gets touched by your wrist).

To check if this is the issue, disable / turn off the touchpad - it should be an option in the (Synaptics or whatever) touchpad settings.

I was fortunate enough to have an option in my settings to disable the touchpad while typing. Solved my problem.

Hopefully that will fix things for you.

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RELEVANCY SCORE 58.4

As I try to modify a Microsoft Word 2000 document by inserting text in an existing paragraph, as I am typing the cursor jumps to a different part of the page and and starts inserting what I am typing at this new location that the computer has randomly selected. Any ideas anyone?

Thanks,
Ray
 

A:The Jumping Cursor

Welcome to TSG! I have seen this with Adware and Spyware, as well as virui.
Try downloading Hijackthis from www.lurkhere.com nice files link.
As well as AdAware and Spybot Search and Destroy.

Run them and let us know what they find. Check google if you can't find any!
 

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RELEVANCY SCORE 58.4

Hi,
I have a minor but increasingly irritating problem whereby the cursor sometimes jumps or skids across the screen on its own when surfing (IE6, XP Home) and in some other applications. Can anyone help me put this right please?
Nick
 

A:Jumping Cursor

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RELEVANCY SCORE 58.4

Whenever I'm writing in Word or composing an email, my cursor often jumps around. This is very annoying and counterproductive. Any tips?
 

A:Cursor jumping

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RELEVANCY SCORE 58.4

Hi,
I have a minor but increasingly irritating problem whereby the cursor sometimes jumps or skids across the screen on its own when surfing (IE6, XP Home) and in some other applications. Can anyone help me put this right please?
Nick
 

A:Jumping Cursor

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RELEVANCY SCORE 58.4

I am having same problem as gentle man in prvious forum post
Please help re cursor/typing virus or ??? Hi,
I will retype this paragraph so you can see what happens when the cursor jumps around at random--it is very hard and time consuming to write even the briefest email. The same problem occurs in MS Word.

ps around at ran
I will retype this paragraph so you can cursor jumat happens whewh
n thedom--it is very hard and time consuming to briefest email. write even the The same problem occurs in MS Word.n sually come out. they u
ARE THERE ANY NEW IDEAS?
 

A:jumping cursor

I've done a little googling for you. And some say it may be a mouse problem. To verify this, change to a different mouse and see if it stops jumping.

Another says it may be the touch pad on a laptop thats too sensitive. If you are using a laptop with a touchpad, go into Control Panel and adjust the sensitivity.

What antivirus are you using ? It may be a virus like you suspect. Boot into Safe Mode with Networking, update the virus signatures and do a scan. If your antivirus can't detect anything, try using a online scan from a different vendor. Because no antivirus can detect 100% of all viruses. BitDefender, ESET, TrendMicro HouseCall, and Kaspersky all have online scanners.
 

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RELEVANCY SCORE 58.4

When typing my cursor randomly jumps all over the place. When i'm typing a letter in Word or typing in E-mails. Very disturbing. This is my first time using the vista forum. I hope i'm in the right forum...thanks tom

A:jumping cursor

Hello tfgzyxw1,
Welcome to Vista Forums!

Do you have a wired or wireless mouse? If it is wireless, there could be a problem with the driver. Please give all details on the mouse and keyboard.

Thanks & looking foward to help you,
Ben

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RELEVANCY SCORE 58.4

when typing the cursor jumps to another location on the screen inserting whate3ver i was entering on the keyboard. this is not caused by touching the touchpad as i was careful not to touch the pad. the laptop is an msi cx 700 running win 7
 

A:jumping cursor

Hi!
I think that you touch. It is pretty much impossible not to touch touch pad, when writing. You should at least try to disable your touch pad. I'm sure it helps
 

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RELEVANCY SCORE 58.4

I have an ACER lap top with Window Vista. When I am typing, whether it may be e-mail messages or any word document, the cursor jumps all over the place. I have to bring it back and keep a constant watch over it. I installed a new mouse, but no improvements. Has anyone else experienced similar problem, and any solutions?

Cheers

flt32s

A:Jumping cursor

Welcome FLTS
Several things to check
Go to search and type device manager
Go to the mouse driver; up to date and functioning correctly?

Run an antivirus scan but update first and make it a full scan
Download and scan with a full malwarebytes scan

Unattach from the internet and see if it happens. This is an important one

Make sure that battery in mouse is new

Make sure that touch pad is not too sensitive; have seen this many times
Type event viewer in search and in the adminsitrative tab look for errors

Try a different port.

Post back with the information

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RELEVANCY SCORE 58.4

I got jumping cursor problems. I went to Hijack This and got the log below. Does anybody out there know what the results mean?

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 14:44:32, on 07/03/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.19019)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\ParetoLogic\Privacy Controls\Pareto_PC.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Dell\Dell Webcam Manager\DellWMgr.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2011\avp.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\OEM02Mon.exe
C:\Windows\Samsung\ComSMMgr\SSMMgr.exe
C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
C:\Program Files\ScanSoft\OmniPageSE4\OpWareSE4.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\sttray.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Real\RealPlayer\Update\realsched.exe
C:\Program Files\DivX\DivX Update\DivXUpdate.exe
C:\Program Files\DivX\DivX Plus Web Player\DDMService.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\system32... Read more

A:jumping cursor

Hi and welcome to TSG.

The first thing I would check, for a jumping cursor, is the mouse. That is assuming you are using some kind of optical mouse. If you are, use something like a cotton bud, preferably with a very small amount of cleaning solution (pretty much anything will do) and use it to clean out the lens area on the bottom of the mouse.
 

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RELEVANCY SCORE 58.4

For some reason whenever I'm typing my cursor is randomly jumping without action on my part. The jumping itself isn't random, when it does so it always ends up at the current location of the pointer. So far it has not clicked on any links when it jumps and it hasn't simply moved to a data input box. Only to the pointer location, wherever that is at the time.
 
I am given no indication of when the cursor will jump and so I frequently end up typing half a sentence in an entirely different location than I started. I've already run the standard Troubleshooting with both regular Help and the HP Support Assistant to no avail.
 
I'm using an external mouse/external keypad setup and have installed Touchfreeze so I know the touchpad isn't the problem. The Mouse settings are already set to hide pointer while typing, although it doesn't do so. Since I'm not sure what information will be relevent here's all related specs:
 
Computer: HP Pavillion 17 Notebook PC
OS: WIndows 8.1 64-bit
Microprocessor: AMD A10-5750M APU with Radeon HD Graphics.
Graphics: AMD Radeon HD 8650G
System Board: 1984.01.13
BIOS: F.22
 
Synaptics Touchpad V7.5 on PS/2 Port
 
Logitech HID-compliant Unifying Wireless Mouse M510
Logitech HID-compliant Unifying Touch Keyboard K400
SetPoint Software Version: 6.65.62
 
If additional information is required, please let me know. This is driving me crazy, so I really hope someone can help me with this.

A:Jumping Cursor

Hello BIOS-Pherecydes
Jumping cursor issue is one of the common problem mostly seen from Windows Vista to Win 7 and to current times, usually while typing in word or outlook.
From what I have found, there is no straight fix provided for this problem.
You may have to try different steps but I cannot say which one will fix it.
First you can try these two steps which have worked on the past computers. If it doesn't fix the problem then there are other steps that we can try. 
Go to Control Panel ---> Mouse---> Pointer Options and then uncheck "Hide pointer while typing". If it doesn't work, then try disabling the "trackstick" if you have one..
      2. If the above step doesn't work then you may have to download and run this small program called Touchfreeze
 
I can not guarantee these tips, but they did work for many people .. Please tell us how it is for you.
 
Thank You -

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RELEVANCY SCORE 58.4

I have an Alienware m15x laptop with Win 8 Preview on it. Anywhere I type the cursor will jump to other parts of typing area, such as emails, and continue typing. This is highly annoying to stop every 1-2 words, correct the mistake, and reposition the cursor in the proper spot. Has anyone else experienced this? This would happen very rarely in all of there versions of Windows I have used over the year.

A:Jumping cursor

Hi there
This sometimes appears on laptops and is totally annoying -- making any sort of reliable input almost impossible. It's very difficult to explain this problem to those who've never had it but it almost renders a laptop totally useless.

What 99.9999% of the solution is in most cases is to DISABLE the touchpad of the laptop via either the touchpad driver of the hardware manufacturer itself or failing that is to use the "Generic" synaptics driver and then in the settings disable the touchpad.

Get it from here

Drivers | Synaptics

Note - if you disable the touchpad you will need of course an external mouse -- but I HATE touchpads anyway.

Ensure also your VIDEO driver is up to date and any chipset drivers for your laptop / motherboard have also been installed.

Cheers
jimbo

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RELEVANCY SCORE 58.4

Have a new G550 w/ Vista Ultimate. When keying on laptop curser jumps at random. Tried everything to fix, update Alps pointer and pad drivers, re-install Vista, changed processing priority to HIGH through Task Manager..nothing fixes the problem. Do not know what is causing annoyance and checked all over internet to if I am alone on this. Other computers have similiar problems but still nos suggested fixes work for me. Anybody...any fixes ? Thanks if you can help ASAP.

A:CURSOR JUMPING

Sounds like a problem over the touchpad hardware. Call customer service to solve this issue. Best regards.





IPnaSh First Spanish Community Guru - Colaborador ad honorem

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RELEVANCY SCORE 58.4

I have an Acer 5735 laptop and have upgraded from Windows Vista to Windows 7. I now have a jumping cursor. I use an external mouse and the cursor jumps whether is use the mouse of touch pad. Can you help? Thanks
 

A:jumping cursor

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RELEVANCY SCORE 58.4

When I'm keying in text, the cursor will suddenly jump to somewhere else in the text and insert what I'm typing in amongst the previous text.

A:Jumping cursor

Is part of your hand is touching or coming too close to the mouse pad on the laptop?

Temporarily disable that pad and see if it helps.

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