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64-bit - Blank screen on boot up, before login screen; slow startup

Q: 64-bit - Blank screen on boot up, before login screen; slow startup

Bonjour mes amis.

I recently have started getting the infamous black screen of death at my computer's startup, very similar to this fellow user's problem. Basically, Blank screen on boot up, before login screen; slow startup. The black screen lasts at least two minutes on average, before the windows login screen comes up. Everything else runs fine!

I think it might be my antivirus, Bitdefender Total Security 2013, and I've posted on their forums about it, and I've gotten responses from other users saying:






Quote:
The Black screen issue is known by BD Support till now they have not able resolved that issue.
hope BD 2014 resolves the issue.

And the booting time issue is been solved.


However, I uninstalled Bitdefender and the problem still persisted. I proceeded to uninstall every program i could remember installing before the problem started, so before the start of June. This was painful because I updated all my software, so everything was listed as installed recently.
My startup time after removing all these software is attached below; 156 seconds, compared to before with the speed ranging from 200-500 seconds, with the worst at 472 seconds.

Although this sped about my startup, I still got the annoying black screen issue. I am sure it is a software issue because the black screen is present, but lasts no longer than about 5 seconds when starting in Safe Mode with Networking, and is present even int he low graphics.

What should I do? My specs are filled out, and I am going to to a fresh install of Windows 7, so right now i ma backing uo my C drive. Any other suggestions? Should this work?

RELEVANCY SCORE 200
Preferred Solution: 64-bit - Blank screen on boot up, before login screen; slow startup

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: 64-bit - Blank screen on boot up, before login screen; slow startup

Hello mate try some of these Troubleshooting Steps for Windows 7 start at point 15 then do chkdsk Disk Check

The go through the other stuff.

Oops should have mentioned this one too start at point 7 - option 3 Optimize Windows 7[2]=Performance Maintenance

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RELEVANCY SCORE 124.8

After the Starting Windows screen a blank black screen with a cursor that I can move pops up that lasts a minute (shouldn't happen with SSD, used to be ~10 second boot). Afterwards the login screen will appear as normal and everything works as normal. This doesn't happen when I boot into safe mode.

I attached a list of start up services, installs, and scheduled tasks, along with my latest boot log.

Any suggestions?

A:Windows 7: Blank screen on boot up, before login screen; slow startup

Hello and welcome, try this to see if you have something that's going you don't know about. Use the free version.

SUPERAntiSpyware | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!

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RELEVANCY SCORE 124

Hey, first time posting here, so sorry if this is the wrong section or anything.

Lately my laptop has been experiencing a problem when I boot it up. After the Starting Windows screen with the glowing Windows logo, a blank black screen pops up that lasts for ages (I'd say at least 5 minutes). Afterwards the login screen will appear as normal.

When I log in, the desktop appears quickly, but when I try to start any programs, like my browser, they are slow and freeze often (usually I can run programs with no problem when the desktop appears). Sometimes the laptop will hang every three seconds. It takes a bit of time before the programs and the laptop run like normal.

I've tried several things without success:
-Uninstalling and reinstalling graphics drivers (I've never updated my drivers because no updates are ever available for my driver; is that normal? My laptop is about two years old)
-Defragging hard drive
-System Restore (I don't seem to have any restore points)
-Clean bootup
-Startup repair (or whatever that first F8 option is called)

A:Blank screen on boot up, before login screen; slow startup

Welcome to Seven Forums Tienjt.

You can run this SFC /SCANNOW Command - System File Checker and post back with results.
Below my sig is a link to MalwareBytes, download the free version, update it, and run a full scan.

Have you installed anything new, hardware or software? Sometimes OEM's don't/won't have driver updates.

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RELEVANCY SCORE 90.4

Hey there! First time using forums as usually I never get to this point ^^

We have a computer in our office that has literally just bricked its self after yesterday. After a couple of start-ups the computer does go in as normal, although 90% of the time on startup it will load Windows then get to this Blue Screen and just die.

This is not an informative blue screen (BSOD) but literally just a blank blue screen, its similar to the blank black screen people are having.

If the computer goes to sleep, then it will simply just not wake up from this state.

I have tried booting safe mode and rolling back windows update to no avail, the drive is also visible in bios so there is no disk corruption etc.

I also tried an SFC scan to check if it was core files, and it wasn't.

Anything to try or any pointers would be greatly appreciated!

Cheers!

An under pressure IT technician

A:Blank blue screen after startup before login.

Did you run scans in safemode to see if it was virus/malware related? It sounds like it might be that, considering there isnt any core file corruption. Did you try a chkdsk to see if there were any problems with the drive itself? If not I would run both in that order.

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RELEVANCY SCORE 87.2

We have a Windows 7 computer, fairly new Acer Inspire laptop. Recently, when it had turned itself off for power reasons, when we entered the login it first said 'not found' and then dropped to a screen that looks like the login background but without the login box. Ctrl+Alt+Delete doesn't work, you have to force hard boot. On rebooting, it recognizes that startup failed and offers an attempt to repair. I ran this about 40 times, I think it's clear that isn't fixing it. It boots to that plain screen, so it starts windows, but then just sits there.

I'm told the Windows 7 disk has a more detailed startup repair option that might allow us to solve this without losing a lot of critical data on the hard drive. However we cannot find the dang thing, we had a whole stack of info/disks/etc. I thought was in the box it came in, but when we got it down from the closet, box was empty, and we can't find any trace of any of the original materials. I don't know what to do. Is there some way just to get that repair-startup utility without having to purchase a whole new windows 7 disk? We are afraid to send it for warranty repair to Acer because the default 'repair' appears to be reverting back to default settings which would wipe out all our data.

Do you have any suggestions?

Many thanks,
PJ

A:Win7 boots to blank screen (no login box), startup repair not working

Can you boot in safe mode?

Safe Mode

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RELEVANCY SCORE 86.4

When I strart my laptop, the 'normal' Toshiba screen comes up, then the Windows screen, then the WELCOME screen for WXP, it lists the users on the system, and then as I am about to type my password, the screen goes blank for about 3-5 seconds, the WELCOME screen comes back, and I can type in my password and log in.

This seems to have just started to happen recently, can't seem to find a reason for the screen to clear. Is there a file I can check to see the boot up and see if there is a clear screen command after the initial presentation of the WELCOME screen?

I unchecked Fast User Switching, and that didn't seem to make any difference.

I have a Toshiba Laptop 2410, with an external 80GB hard drive, a second CD/ROM/DVD drive, a ZIP 100MB drive and a Hi-Speed USB 2.0 hub. Those items are NOT attached when I boot up, so the computer is running without any external devices until after I log in.

Any ideas??
 

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RELEVANCY SCORE 84.8

Windows XP won't boot all the way to the login window, just to a blank screen and mouse pointer that can move.
I have Windows XP Pro, with the login were you type the user in.
Now I get a background screen with a working mouse pointer, nothing else not even a error message. Same in safe mode, so I can't get to system restore ether.
I know it's not the hardware, ran several diags on it, Quicktech Pro (http://www.uxd.com/), plus memtest and Western Digital's Diag.
I ran my custom UBCD4win bootdisk on it and did several updated anti-virus and a chkdsk. (http://www.ubcd4win.com/) They found nothing. I also removed all items in the startup (including "run" section of the registry) So I can open all of the registry files without problems too.

I also ran a repair install, but it comes back to the same blank screen after the first reboot during setup.
 

A:Windows XP won't boot all the to the login window, just to blank screen and mouse

I also tried the drive in another computer and did a repair setup with no difference.
 

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RELEVANCY SCORE 82.8

Hello, wondering if anyone can help with this issue. I am looking to install xp so I wrote the .iso onto a bootable USB and changed the boot order in the bios to boot from USB first. Then after it rebooted, the screen stays black with no bios screen etc. Not sure why it doesn't come up, any suggestions? Thanks

This is an acer aspire one netbook running ubuntu 10.04. 120gb hdd and 1gb Ram. Have absolutely no problems in past with it and it's about a year and a half old.

Extra info :-: when trying to hit the caps lock in the blank screen, the light does jot come up and the keyboard seems to be unresponsive. I am letting it cool down as it was on all day whilst o was researching the xp installation so will attempt to turn it on again soon but fear it may be to the boot order change.
 

A:Solved: Blank screen on startup after changing boot order to boot from USB.

Any POST messages?
 

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RELEVANCY SCORE 82.4

Hello,

I believe my PC infected with the startup login virus. The computer boots very slow with a white screen. I already scanned with 360 total security and Malwarebytes Anti Malware. However, there is no threats after I quarantined the fake software and refresh the Firefox. Then, the white screen slowly appear in my computer when I start login. It appears a few seconds before I can see the desktop icons. I hope it was not the virus appears in the background when I run the startup because there is no threats when I scan with Malwarebytes Anti Malware.
 

A:Help startup boot login with a white screen virus

Here is the farbar recovery scan.
 

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RELEVANCY SCORE 81.6

Hi
I'm an in-home computer repair guy (part-time, on the side) with A+.

I'm working on a Dell desktop, Vostro 200, for a small store.
Its their entire sales system, not including the interact machine.

When you start up, you get the normal system beep, see the Dell logo, then the fans all cut to low speed, and the screen goes blank and the fans continue at low speed. I first thought it was the mobo or the power supply, as I blew out a ton of dirt, dust & hairballs. Turns out the hard drive is absolutely the issue... I get the same reaction when I put the HD into a different machine (as the "C" drive), & I can operate the Dell if I put a different HD into it, but then I dont have all the drivers & legitimate CD's I'll need for the store.
I can access the Dell's HD if I put it into another system as a secondary drive.
AVG then detects a few trojans & Win32/Cryptor as well, but wont delete anything (access denied) and Malwarebytes detects nothing at all on the drive.
I dont think its the MBR on the drive, since I can access all the files if its a secondary drive, but I could be wrong.
I'm leary of wiping the HD for a re-install, since I don't have the drivers for it handy, (I know I can D/L them) nor the legitimate CD's for the stores programs.

Is there any suggestions I didn't think of?
Should I just give it back to them without proceeding?

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RELEVANCY SCORE 81.6

Hey everyone.

I did a bit of research and this seems to have been an issue for a while, or has been in the past. Was upgrading to windows 10, I first had to restart my pc cause it was initially stuck on that preparing to install problem with the green bar being stuck around 25%.

It then got through that and began the installation process with the big circle and rebooting process. However around 91% when I last looked at it it was just black screen, this stayed this way for about 3-4 hours. I then decided to reboot the pc and it has now booted to the login screen. Is this a known bug or could there be a possible issue?

The problem seems a bit different as some people I saw have had to fall back on PC restore points etc. So not sure if it installed or what could be the problem.

Also side note, I upgraded my pc when windows 10 first publically released, but rolled back because I had about 5min shutdown times. So not sure what is going on and any info would be greatly appreciated!

Thanks!

A:Black Screen of Doom but Booted to login screen (no cursor just blank)

I never had a problem upgrading like you've experienced but I experiencing Windows 10 upgrading process is the longest time taken ever compared to previous versions. It took me 1 hour+ to finished.

Play around a little bit to get used to it then did a clean install. No problem arise, seems working fine.

The point is, problems always happen after upgrading, to solve it just perform installation from scratch (clean install).

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RELEVANCY SCORE 81.2

I have a Dell Inspiron 1750 laptop with core 2 duo (I forget how many GB the hd is) that had Windows 7 Home Premium edition installed on it when I got it. (I have no idea where any of the CDs that came with it are now.)I had been having problems with the login screen just flashing from the blue background image to black and the mouse just showing the circle thing with Please Wait... showing, instead of loading the icons. Normally, there are two icons that show up. One is the Fast Access icon that has facial recognition and the other icon is the one to type my password.
It would only run in safe mode, and none of my restore points would make windows load normally, but I know next to nothing about computers and wasn't able to find a tutorial on how to fix it, so I downloaded Ubuntu instead by using Windows in safe mode with networking. I was having problems with Ubuntu freezing, so on the next startup I chose to run diagnostics tests and the monitor connection test & the sata confidence test both failed, while everything else passed, which I don't understand because I wasn't having any problems with dead pixels or colors or anything or saving any files. (I think the hd test said something about $I30 31344?) I went into bios setup and clicked factory restore or something along those lines, thinking that it would restore Windows to how it was when I first got the laptop and now, it loads the Dell circle at startup followed by a black screen with a white blin... Read more

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RELEVANCY SCORE 81.2

Hi,

I cant get into my desktop. When i start my pc XP loads, and it starts the last known good configuration. I then seen the xp loading screen.

Next i should be able to see the login screen, however this is a blank black screen, the mouse is visible and i can move it around the screen, but i cant see anything to log into the desktop.

I dont know why this has happened, it was working last night. The only thing i can think of was my brother switched the power off as it was shutting down. The shut down had automatic updates running (i think) at the time the power switches were turned off.

How do i solve this so i can see the login screen and get into my pc?

Hope someone can help, cheers.

Paul

A:XP login screen wont show, blank screen and cant get to desktop?

Hello Paul

Boot into Safe Mode Options Screen (the one with Last Known Good Configuration on it) by pressing F8 at bootup and choose
'Safe mode with command prompt'

At the command prompt type
C:\Windows\system32\restore\rstrui.exe

Hopefully this will open System Restore, so restore to before the problem started
http://bertk.mvps.org/

.

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RELEVANCY SCORE 79.6

Hi everyone,

Before we start, I'm a total noob on this subject, so please be gentle with me.

I've experienced 'very' slow boot times in the given time interval (before it took maybe 10 sec, now it takes 2-3 minutes). After login the machine is ready for usage within 30 sec. I've searched on several forums for what the problem could be and these are the steps which I've taken so far:
* performed defragmentation on the harddrive
* deleted all windows updates and reinstalled them
* look at the event logger, but I couldn't find anything causing mayor and/or reoccuring problems
These things didn't work out for me. I've included the machine's specs in my profile, I hope it suffices.

Could you please help me?
Melissa

A:Slow boot time before login screen but after BIOS

Hello melli and welcome to Seven Forums.

Have a look through these tutorials (2nd post) for some of the more common ways to speed up Windows 7.

Speeding up Windows 7 boot times

As a suggestion, before you try anything that involves changing settings or going into the registry, etc it would be a good idea to make a new restore point "just in case" something doesn't work and you want to roll back the computer.

System Restore Point - Create

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RELEVANCY SCORE 79.6

I've been having problems recently with my computer.  Win 7 Ult x64, installed on an SSD, it used to boot in 30 seconds or less and I was in windows.  Now, it takes a while for the flag to even come up, and longer still to get to the login screen.  After I login, I hear the tone, and the screen just goes black with a mouse.  sometimes a start-up program will show like team viewer, and after a while I am able to access my desktop.  I've tried updating all the drivers.  I've disabled start-up services and programs, re-installed VMWare, uninstalled VMWare's adapters and disabled it.  I'd rather not install Windows again, the installation is only a few weeks old so it leads me to believe it is a driver issue somewhere.  The only things that I can decipher in the event log on diagnostic boot are a failure to load VGA.sys and a bunch of network drivers, which were removed.  I'm out of ideas and knowledge so any help would be greatly appreciated

A:Windows 7 Slow boot, black screen after login

Thanks for all the help guys, anyway turns out it was a bad core on my processor, disabled it and it works fine.  So for anyone that is having this issue and you can disable cores try this.  It is definitely hardware related

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RELEVANCY SCORE 78.4

I am a new member. Here is my first XP issue. I have been running XP Pro now for a year with no issues. This week I decide to purchase and install a new hot game Half-Life 2. I seemed to have no problems installing the game (all 5 CDs worth). I shut down my PC. The next day when I turned my PC on I got about 30 seconds of blank screen followed by a white progress bar accross the lower portion of my screen.

My PC is a Dell Inspiron 5150. It takes about 120 seconds before the
progress bar moves across from left to right then windows starts OK.

I decided to reinstall windows XP pro yesterday as an update. This done
I rebooted but the problem is still there.

Prior to this problem, my PC booted completely in about 15 or 20 seconds.
 

A:Windows XP Pro slow boot with blank screen and white progress bar

have you tried booting in safemode hit F8 while booting
then have a look see if there are any yellow triangels in device manager
maybe de-install the game

see what happens

have you searched the game forum - sometimes theres some q&A on that site with game problems
 

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RELEVANCY SCORE 78

Hi all,

Starting yesterday my computer would go through startup... while loading the desktop it would crash to blue screen with white text (unfortunately, I can't remember the exact error message). If restarted, it either goes to a blank black screen or back to blue, and I could only get the computer to operate in safe mode with networking. My antivirus software (avast free, malwarebytes)scanned and found no infections.

I have Windows 7, Samsung laptop.

Today, I was able to start the computer normally and am functioning with internet (still acting a little funny), but I am sure something is still not right. I also did a system restore last night, with the same problems (crashing, not starting up).

Any assistance would be highly appreciated!

Thanks in advance,

Brit

PS: I (goofily) started a similar topic in the "Windows 7" forum section without knowing this section was down here... Sorry! I tried to delete the topic/post but couldn't. Thanks.

A:Blue Screen with Error Messages, Blank Black Screen on startup

Hello,I will be helping you with your problems. Please be patient while I assist you.Some points for you to keep in mind while I am helping you to make things go easier and faster for both of us Please do NOT run, install or uninstall any programs, unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability. Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post. Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process. Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At the top of your post, click on the Watch Topic Butt... Read more

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RELEVANCY SCORE 76.8

My PC has started taking 10 to 15 minutes to boot to the user log in screen.  I’ve run multiple Virus, Malware, and utilities programs including:
 
Avast Free Antivirus
Malwareytes Anti-Malware
Malwarebytes Anti-Rootkit
SuperAntiSpyware
SlimCleaner
Ccleaner
Glary utilities
 
None of these turned up virus, malware, or  issues; and didn’t help my boot time.  Also, 1 out of 4 startup takes me to a screen the “startup repair” screen which gives me an option to repair the startup or to start windows normally.  I select repair startup, it runs for awhile and then I get the question to cancel or do a system restore.  I select system restore which works.  Even with the restore the next boot is slow and get slower until I’m get the “startup” repair” screen.
 
I checked the event log and found several events in error.  I’ve attached the event id and message.
 
I’m running Window 7 64 bit
 
Any help would be appreciated,

A:Slow boot-up with Startup repair screen

Uninstall Glary Utilities and Slim cleaner...and see how the system performs.
 
Louis

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RELEVANCY SCORE 76.8

Slow boot-up with Startup repair screen My PC has started taking 10 to 15 minutes to boot to the user log in screen.  I’ve run multiple Virus, Malware, and utilities programs including: Avast Free AntivirusMalwareytes Anti-MalwareMalwarebytes Anti-RootkitSuperAntiSpywareSlimCleanerCcleanerGlary utilities None of these turned up virus, malware, or  issues; and didn’t help my boot time.  Also, 1 out of 4 startup takes me to a screen the “startup repair” screen which gives me an option to repair the startup or to start windows normally.  I select repair startup, it runs for awhile and then I get the question to cancel or do a system restore.  I select system restore which works.  Even with the restore the next boot is slow and get slower until I’m get the “startup” repair” screen. I checked the event log and found several events in error.  I’ve attached the event id and message. I’m running Window 7 64 bit Any help would be appreciated,Source: SideBySideEvent iD: 80Task: NoneCategory: "Activation context generation failed for ""c:\program files (x86)\ESET\eset online scanner\ESETSmartInstaller.exe"".Error in manifest or policy file """" on line . A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-control... Read more

A:Slow boot-up with Startup repair screen

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RELEVANCY SCORE 76.8

My PC has started taking 10 to 15 minutes to boot to the user log in screen. I?ve run multiple Virus, Malware, and utilities programs including:

Avast Free Antivirus
Malwareytes Anti-Malware
Malwarebytes Anti-Rootkit
SuperAntiSpyware
SlimCleaner
Ccleaner
Glary utilities

None of these turned up virus, malware, or issues; and didn?t help my boot time. Also, 1 out of 4 startup takes me to a screen the ?startup repair? screen which gives me an option to repair the startup or to start windows normally. I select repair startup, it runs for awhile and then I get the question to cancel or do a system restore. I select system restore which works. Even with the restore the next boot is slow and get slower until I?m get the ?startup? repair? screen.

I checked the event log and found several events in error. I?ve attached the event id and message.

I?m running Window 7 64 bit

Any help would be appreciated,,

A:Slow boot-up with Startup repair screen

Establish a Clean Boot to get the freeloaders off of your Startup, test the hardware, check the logs for repeat errors to resolve, utilize the System Resources from Troubleshooting Steps for Windows 7.

But if this is the factory preinstall then that's the worst possible install of Win7 one can have, so I would finally experience native Win7 performance by doing a Clean Reinstall - Factory OEM Windows 7 to get rid of the crippling bloatware. Until then at the minimum I'd Clean Up Factory Bloatware

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RELEVANCY SCORE 76

Hi,

I am running Windows XP Professional Edition SP3 and the issue is on startup after the Windows loading animation the screen goes totally black with no cursor in sight.

This happened after a power cut when the computer suddenly shut down.

I can run it in safe mode.

I can run another Windows XP Professional installation that I have on my PC (same HDD) and that works with no issues.

I used system restore (24 hours) and it starts up after that, but then after restarting it will not work. Same applies for when I did a system restore from 1 week ago.

All help is appreciated!

Sam.
 

A:Black Screen on Startup (Before Login Screen)

Any thoughts before I go and format the system?
 

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RELEVANCY SCORE 76

I have an IBM T41P Thinkpad, actually a company notebook with Windows XP Pro,

Recently, after installing SP2 myself, but not right away, I started getting the following problem.

When I come from the office to home and boot up my PC it goes through the XP startup and user login fine, then plays the login sound and the blue screen, (blank desktop defined) then it just sits for anywhere from 10 to 40 minutes before the start menu and the rest of the desktop appear, no errors or other clues, the hard drive spins occaisionally but not much.

The first entry in the system event log is the event log starting and then the only errors are related to the DHCP and Domain controller not found, but these occur a few seconds apart in the system event log, so this problem is happening before the event log is started, I think.

Any ideas or similar experiences with SP2 out there?
 

A:Slow Stalled Boot - Blue Screen on XP Pro Startup

Just to start with I would run an on-line anti-virus check from Trend Micro's Housecall to see if there is any virus present. Then, if you are not doing so already, use AdAware SE, SpyBot SD, SpywareBlaster and the new Microsoft Antispyware program (Beta) to see if you have any unseen problems.

You could also run a Hijack This log and either analyse it yourself, or post it here for the experts to be able to analyse it and advise you.

I would run checkdisk on all drives/partitions.

A hard drive has to spin all the time at a fairly constant rate. You are referring to the hard-drive activity being intermittant.

Another program which is very worthwhile using is Everest. See links below.

Particularly take a look at the processor temperature and cooling fan speed.
 

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RELEVANCY SCORE 75.2

when i start my computer it doesnt show anything at all and then about 20 seconds later the login screen will pop up and everything works after that. it all started when i got my new graphics card and now i gotta plug my moniter into the card. and while its booting i can switch the moniter to the normal built in moniter plug thing. i think its vga ( its the blue one without the fancy pins) the graphics card is a visiontek radeon x1300 256mb pci. and im using windows xp professional. thanks
 

A:Solved: Boot Screen wont show goes straight to login screen.

You need to change the primary video card in the BIOS setup of the computer from the onboard video to PCI-Express/PEG and then you need to disable the integrated video. Your computer is still set to use the integrated video card as the primary card. Once you have it set correctly to the PCI-Express card then you shoudl always have the monitor connected to the new card and it shoudl display everything correctly.
 

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RELEVANCY SCORE 74.8

Hello, I'll go ahead and start from the very beginning. Thanks in advance though for taking a look at my problem.

About a month ago, my computer would give me a few problems while booting up. I would start the computer, it would run through BIOS, run through the Windows loading screen, and after that it would run the CHKDSK to make sure my disks are fine. CHKDSK doesn't work, it just freezes right before checking the disks, so I restart and generally it will boot up. Most of the time it would boot up perfectly, but rarely would it go to the xp loading screen and then flicker as if it as going to go to the windows login screen but wouldn't. The screen would just stay black and I'd have to restart. Next time, generally it would work perfect.

So this brings me to the current day. After the windows xp loading screen, it goes black. The computer is on, but I don't see any activity for the HDD via the LED. SO i go into safe mode, i finally get CHKDSK to run, I had to really mess with some stuff to get that working. Windows says the volume is fine, and the only way I can boot my PC is in safe mode, but even that will freeze sometimes while loading some of the files.

Just to let you know I'm running Raid0, and this is my first time running it. I'm not sure if this symptom is a common problem if one of the disks are going out. Does anyone know whats going on? Could it be a virus that messed with a boot.ini or any startup stuff? also, is there anyw... Read more

A:Solved: Windows Cant boot, black screen before login screen

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RELEVANCY SCORE 74.8

Thanks for all providing valuable suggestions in my previous thread Win 7: Black screen on boot up, before login screen?

As I am picking the clean install option for my resolution, I am opening this new thread.

I reviewed the tutorials (Macrium) of this community. I found Macrium Reflect Free (Version: 6.0.753 (21 July 2015)) for download.

I downloaded/installed above Macrium to working PC. This version has an option to create Macrium Reflect rescue media on CD, DVD, or USB stick upon installing on working PC. I created a rescue media USB.

I created complete HDD image of my unbootable (Z580), before doing clean win 7 install. I am going to clean install Windows 7 Home Premium (64 bit) using my OEM KEY.

I posted the OEM DISKMAP in my previous thread Post # 90

I find System (d:\) 200 MB Windows_7 (OS) ( c:\) 653.44 GB & my Lenovo_data (e:\) 25.47 GB. Lenovo says, if I change the partition configuration, it will make built-in Lenovo recovery unusable.

I like the idea of adopting infrequent system changes (adding new programs etc) and frequent data changes (growing user documents) in image backup strategy. I mean taking system partition (d:\ + c:\) image back up as and when I add new programs and taking data partition (e:\) image backup periodically.

How do I re-structure my DISKMAP to have effective periodical image backup without disrupting built-in Lenovo recovery?

Are there any Windows 7 disk partition recommendation/guidelines?
Thanks for sharing/h... Read more

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RELEVANCY SCORE 74.8

I have here my Mother in Laws C670-14D and its developed an issue whereby when you power up the screen is blank. it does have backlight and you hear the windows startup sound that you get before you login as windows starts up.

I can see the screen if I start in safe mode, in fact I'm using the PC in safe mode as I type this.

I did hae a similar problem in the past with another Toshiba laptop and that was windows 8, the issue was connected with power save settings but I've tried all of those and no luck. Also tried the remove battery suggestions, nothing has worked.

I'm guessing windows has done an update that is causing this but I'm at a loss and google has turned up nothing.

Running Windows 10 Home edition 64 bit

Any ideas anyone?

Thanks in advance

Steve

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RELEVANCY SCORE 74.4

Need help here.

I have a HP laptop DV9543cl with 32bit Vista. Last Thursday (6/3/2010), Vista update icon showed up and asked me to install the update. As always, i did that. Once install was done, it asked for a reboot which i did. It started booting up again and when it finished Windows logo screen, it went blank and no display with all the other lights were in correct status. I waited for a long time before attempting a reboot. Since then i don't see anything on the screen after the initial BIOS screen (Which is also all jumbled up). I tried F8 (BIOS) and F11(Restore) but no screen. Don't know what to do but i am pretty sure that Laptop is working ok just not displaying anything. I am going to try Remote desktop on it now.

Any help would be greatly appreciated.

A:Blank screen after initial boot screen for HP Laptop with Vista

have you tried ringing up HP support line?

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RELEVANCY SCORE 74.4

While attempting to restore a previous backup of my system (with Norton Ghost 15), I got an error, and the system rebooted. Upon reboot, I get the black screen of death with just the cursor instead of the usual login screen. I have tried the following thus far:
These all give me the black screen of death with movable cursor:boot in safe mode
boot in safe mode with networking
boot in safe mode with command prompt
last known good configuration

I did an initial system startup repair which went through and said it repaired it, rebooted, but no change.
I did a pre-boot diagnostic test - nothing
memory test - nothing
tried restoring from restore point, but it says I don't have any (LIES! BLASPHEMY!)
tried restoring from restore point on external disk - seemed okay, then failed.
chkdsk - found some stuff, fixed it, no change.
tried ctrl+alt+del on black screen of death - nothing
Now, I know that the hard drive itself is alright, that is, the information is still all there still. While I can't give you exact specs, I can tell you that I am on a Dell Studio XPS running Win7 home premium 64 bit. I'm at a loss as to what else to do. Despite being a black screen, with just a movable cursor, the system still appears to be running, as every few minutes, it will show the "thinking" cursor, where it shows the little circle next to the arrow. If anyone has any tips or suggestions, it would be greatly appreciated.

hugs and kisses,
Amplitude

A:Black Screen of Death during boot, before login screen

hi,

Known issue some users have it others don't did you try Why is my screen black when I start Windows 7? or this mentions a "black screen of death" fix but i would be verry carefull running executable files from unknown sources

Windows 7 Black Screen Of Death Fix

also this http://www.everything-microsoft.com/2009/12/01/windows-7-bsod-black-screen-of-death-freeze-and-potential-fix/

but it also points to external sources microsoft should fix the issue or that *.exe should be authenticode signed so you have a way to verify it's trustworthy.

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RELEVANCY SCORE 73.6

I have a Win XP Home edition that fails to boot; the POST screen loads, then a choice of operating system configurations (see later), and selecting  one of them (the last on the list) returns can’t find hal.dll.
The other two options, one of which I have set up in the course of trying to sort this out, both end up with a blank screen.
Safe mode hangs up in the middle of the driver list.
The problem started after a power cut.
 
I have fairly exhaustively investigated and tried to fix this as follows:-
Seagate 250Gb disk in four partitions, C,D,E,F. Using a partition tool confirms that the active and primary partition is C. The files on all the partitions are all visible using file explorers on bootable recovery CDs (ERD Commander and HIRENS). I have been able to back up the important data. The operating system files are on C partition only.
Run disc diagnostic – passed, no errors
Run Memtest86+ - passed
Run chkdsk /f – fixed a couple of errors
Via recovery console on original disk
          Run fixmbr, reboot, not fixed
          Run fixboot, reboot, not fixed
          Run bootcfg /rebuild fixboot. Reboot, not fixed (this is the most recent listed configuration)
Tried repair install from recovery console. Copied files etc, then automatically tried to reboot but stalled at same place.
I have also tried the disk i... Read more

A:Failure to boot, blank screen after POST screen

I would clone the drive, then do a clean install.

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RELEVANCY SCORE 73.6

Hi

Someone told me this is going to be a hardware problem? Just in case not, and it is software related, please direct me to the right person? I am also currently running the thread for some bad trojan I picked up

Trj.ZPACK.GEN

at the following url: http://forums.techguy.org/virus-other-malware-removal/954912-trj-zpack-gen.html

There are hijack reports there, as well as dds.scr logs.

Today, I tried to boot up my PC. It flashes the usual Acer boot screen, the cursor flashes at the top left corner, as always and then nothing...blank.

In safe mode, the last line before boot-up freezes:

multi<0>disk<0>rdisk<0>partition<2>\windows\system32\drivers\iojtcgwf.sys

I have tried the option of "last configuration of functional settings" and nothing.

My battery seems to have been fried (only ever gets to max 70%) and I thought it might be due to a power surge. To check, I let it run down last night, to recharge it this morning and see if it would charge fully. I was watching a tv series on vlc, and everything was functioning as "normal" apart from the usual issues the trojan would dole out...I was completely surprised and utterly disappointed to find that this morning I have NO computer at all, while I have been patiently waiting for the team to help me axe this damned virus. I want to scream.

PLEASE HELP ME?!
 

A:Blank screen after Boot screen, no boot up in safe mode either

I HAVE posted this new problem in the original thread. I have not heard from Cookiegal since Friday?
 

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RELEVANCY SCORE 73.6

I logged in to my account and went away for a few minutes without looking at the screen before leaving. When I came back, the screen was completely blank and the light was blinking, so it was in a resting state, no worries. However, when I tried moving the cursor, hitting random buttons on keyboard, the screen lights up, but all I see is a blank screen. I ctrl alt del and log off from there, and then I log on again and this time it worked fine. Edit: I noticed that it comes every time the computer goes into idle state and the monitor temporarily turns off, and I get a black screen when I try to wake the computer. Help!

A:Blank screen after login

Maybe Your OS IS Damaged

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RELEVANCY SCORE 73.6

Hi

Having a nightmare after installing SP1 for 64 bit Vista on my HP laptop.

Left the SP1 installing overnight and I returned to a blank screen with a cursor that can be moved about - even onto an extended screen.

I've been into safe mode several times and the first couple of times it coame up with a message informing me that stage 3 was completing from 33% and it took hours to reach 100%. A reboot comes up with the same result as above.

The third (or fourth or fifth! who knows now!!) safe mode login informed me that the installation of the service pack failed and that it would uninstall. Again, a couple of hours and a reboot comes up with the same result. Back into safe mode and it gives me the same message and takes 2 hours or so to show the desktop.

I am now leaving it running overnight in the vain hope there is something goign on in the back ground as I get a flicker of the hdd light every so often.

I've read earlier posts relating to similar issues but can't get around to giving the problem serious time until Tuesday. Does anyone have a good solution to this really annoying problem? I would appreciate any help at all.

thanks

John

A:Blank Screen after login with SP1

Most newer HP Laptops required a bios upgrade for it to work properly. I found out before I installed SP1 and downloaded the update and installed it prior to installing SP1. Those who did not had problems... HP sent notice to some owners, (Not Me) and the update is available on their site.

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RELEVANCY SCORE 73.6

Hi experts,

And thanks for taking your time.
I am working with win xp home edition with 256 meg of ram. I have a hp pavilion ze 1210 laptop. Its only about 8 months old.
My problem is when I turn on my computer the screen stays blank. I let it go for a while to see if the monitor will show but it just doesnít light up until I shut it off then restart it again to get the monitor to show. This happens often. For example if I shut it off right now and reboot the monitor will stay blank until I reboot again. It seems to be slow on booting when it does work (if thatís any help.) I also receive no error messages. I see the command to hit a certain key to enter the bios though. This is normal. After that nothing shows..

Any ideas???
 

A:blank screen at login

I assume by "monitor" we are talking about the laptop LCD screen.

It sounds like a backlight problem more than a PC problem per se.

However the fact you see the screen to the BIOS prompt point eliminates that as a problem, and suggests that its a windows driver or windows power conservation issue.

Reloading the display drivers would be a good start, however that may be a difficult task if there is only a recovery CD.

I would be tempted to backup all important data and reload the system from scratch. Its possibly overkill, but quickest in the long run.

If you were really brave, you could delete the display in device manager and allow it to detect it when next booted, when it *should* reload the drivers. Backup first though ...
 

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RELEVANCY SCORE 73.6

I cannot log in to Windows 7 Professional - all the system does is hang after initial login (after the password has been entered.) However, I can log in using Safe Mode with Networking (but not Safe Mode!). I did a chkdsk /f /r - it reported and repaired corrupt index entries. This let me log in normally but after a while, after a restart, same thing happened.
Disk is fine, Linux (I booted with a Live CD) reports that the file system is not clean.
I booted back into Safe Mode with Networking, ran sfc /scannow 3 times, said everything was working fine, no errors; ran Dism /Online /Cleanup-image /ScanHealth which yeilded the attached log file (RestoreHealth however doesn't work, presumably because the system I am working on is not Windows 8.)
I am running out of ideas!

A:Blank screen after login (sometimes)

See through this list:
- Boot with Last Known Good Configuration (F8 menu)
- Restore to a prior date (System Restore) - System Restore
- Scan for malware (Malwarebytes Anti-Malware free)
- Try a clean startup Troubleshoot Application Conflicts by Performing a Clean Startup
- Check if explorer.exe is running and start from CTRL+ALT+DEL (task manager - new task)
- Verify in registry: HKEY_Local_Machine\Software\Microsot\Windows NT\Current Version\Winlogon to make sure 'shell = explorer.exe'
- Follow SFC /SCANNOW Command - System File Checker
- Check Disk - Disk Check
- Try loading defaults in BIOS
- Update all your drivers
- Check out the interesting solutions in black screen with cursor only [Solved] - Cursor - Windows 7

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RELEVANCY SCORE 73.6

I am using a compaq intel pentium pc using windows vista. the screen is an Asus screen (I think it says Asus!). After logging in as myself the screen has no icons and is black. Usually the icons are present with a personal photo of mine as the background. When my wife logs in she gets a pale pink screen and no icons. She usually has the standard Vista background. Is this a problem with the video card or pc ribbon connecting the video card to the screen? The task manager is available and the files can be seen. The are no error messages. (The pc and screen are both out of warranty).
 

A:Blank screen after login

Have you tried running "explorer.exe" without the quotes from Task Manager ?
 

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RELEVANCY SCORE 73.6

Hi. I'm running Vista Home Premium 64bit, and my system has been rock solid for over a year and a half - literally no issues, no crashes, nothing.

Recently (last month or so) my computer has taken to freezing when it gets to the login screen. What I mean by this is, it will display the windows loading bar (with (c) Microsoft underneath it), this screen will disappear, then - nothing. Black screen.

Once every say 6 or 7 tries (it's random), the windows loading bar will load, the screen will go black - then it flashes off and on, and the login screen will display absolutely fine as it should! From then on, I can use my computer normally, for any length of time. Can play games, browse the net, torrent, listen to music, no issues. When I shut it off, the process begins again.

I'm wondering if it's an issue with updates, since every time I go to turn off my computer, it tells me there are updates to install. I select "install updates then shut down", but every time I boot up again, it still says there are updates. Surely there shouldn't be a new set every day.

For the record I have:

- Tried to boot into last known good configuration - doesn't make a difference
- Tried a repair reinstallation - issue persisted.
- Booted into safe mode (which works every time - leading me to think it's a graphics card issue), including disabling all startup programs - when I boot back normally, the issue persists
- Maybe this is it - uninstalled my display device and booted windows no... Read more

A:Blank screen before login

Uninstall your video driver. Then in Safe Mode, update your Display Adapter thru device manager. (Driver tab, update driver). This should get the driver from Windows Update that is compatible with your system.

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RELEVANCY SCORE 73.6

Hi

I have been struggling with this for the last two days .

Computer starts fine in Safe Mode but in normal mode I get to the user log on , enter my account and then it just goes black . Have left it 15-20 minutes and there is no change .
I have uninstalled the video card drivers and it will boot fine but then auto installs the drivers and when I reboot I get the black screen on entering my account .

I have tried the Prevx fix for blank screens
I have checked that the computer doesn't think there are two screens .
I have done a system restore .
I have uninstalled and reinstalled the Graphic card drivers a number of times , both automaticly and manually .
I tried installing the January issued driver , rather than the April issued driver and now it goes blank after the windows logo .
I have Avast running and have also run Malwarebytes with no issues
As it works when drivers uninstalled I am guessing it is a software rather than a hardware issue , but just to be on the safe side I have pulled everything apart and put it back together again .

I really am at the end of my tether - can anyone help me ?

? OS - Vista/ Windows 7 - Windows 7
? x86 (32-bit) or x64 - 64 Bit
? What was original installed OS on system? - Windows XP - Windows 7 new install on upgrade
? Age of system (hardware) - Various 1-4 years
? Age of OS installation - have you re-installed the OS? - most recent install 8 months ago .
? CPU - AMD Sempron 3400+
? Video Card - GeForce 79... Read more

A:Blank Screen on Login

Update chipset and storage drivers.
Try older/beta video drivers from nVidia website. Use this Advance Search page: NVIDIA Driver Downloads - Advanced Search

If all of that doesn't work, then try another video card.

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RELEVANCY SCORE 73.6

I did an upgrade from Vista Buisness 64, to win7 Ultimate 64. Dell Latitude e6400, with Nvidia Quadro NVS 160M. In general, everything went quite well. Except - when I boot up, I get to the logon screen, I hit Ctrl+Alt+Delete, and I log in, then the screen goes blank. If I hit Ctrl+Alt+Delete again, I get the screen where I can switch user, change passwords, log off, etc. If I cancel this, I get blank screen again. If I reboot in Safe Mode, all is fine. If I uninstall the NVidia driver, then reboot normal, I can log in, but the system is using Standard VGA driver. I have tried various drivers from NVidia, LaptopVideo2Go, Dell (win7 - 181.71, 181.72, 185.81, 185.85, and Latest Vista driver from Dell site). I've tried installing from normal mode, safe mode, I've tried DriverSweeper, I searched the registry deleting all references to the drivers I can find...). One time I did somehow get 185.81 working - I don't know how. It was running fine 5 five days (I did not reboot during that time, just sleep mode), then I got a blue screen, and back to the blank screen after logon on the 1st boot. I screwed with the system for another day, and finally got the Dell Vista driver to run once. Once again all was well, until I put the laptop to sleep in the docking stn, then woke it up - blank screen again.

I'm typing this msg now with the standard VGA driver. The 2 things that bother me about this driver, are only single monitor support, and the machine will not go into Hibe... Read more

A:Blank screen after login - need help

So I tried a clean install - everything was fine - I was at my desk with port replicator, rebooted machine 4-5 times as I was installing software. Put machine to sleep, came home, opened lid, logged in - back to blank screen. reboot - login - blank screen.

I'm about ready to go to linux... Too bad I develop sw for Windows for a living...

Anyone got any ideas?

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RELEVANCY SCORE 73.6

Hello, My Pavilion laptop is no longer under warranty and receiving blank screen after login. Went through trouble shooting steps and received the following failure... Hard Drive Short DST Check: Failed Failure ID: 6C0JJF-7B886U-MFPV6K-60UQ03 Does this mean I need to replace the hard drive? If so, who should I buy from? ThanksMike

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RELEVANCY SCORE 73.6

i have windows 7 ultimate installed and whenever i turn my pc on the packard logo shows for a few seconds, then nothing, just a blank screen until i have to click my user name to log on. my monitor says to set it to resolution 1024x768 60HZ or summin. but it is when i go into screen resolution (once comp has fully booted)

so if anyone can help me, because i have a multiboot setup and i dont no what im choosing at startup, its just a random guess.
also, i cant acces the advanced boot configuration screen, so i cant get into safe mode or anything if something goes wrong in the future.

A:Blank screen until login

I'd run a system file check for starters...

Start > "cmd" > Right click cmd.exe > Run as Admin...
Type line: sfc /scannow
Enter

If you get errors, run it three times.

Other than that, maybe a repair install.

Also, this thread might have some info:
http://social.answers.microsoft.com/...9-90c2670736ca

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RELEVANCY SCORE 73.6

I accidently turned my Dell laptop off while it was performing windows updates. When I restarted the laptop it goes to the login screen and then goes blank (i cant enter the username/password).

I have tried the following:
1. Starting in safe mode (same issue)
2. Using the boot dvd and trying the different options in there (Repair, Restore to safe point, Memory check).
3. Using the boot dvd I have tried several different restore points, including the original store point.
4. I have looked through every forum and every post I can find and cannot find any suggested resolutions.

Does anyone have any suggestions on what I can try next (other than reinstalling the OS)

My laptop is a Dell Latitude E6500 running Windows Vista (32 bit i think)

A:Blank screen at login

Originally Posted by maddawg


I accidently turned my Dell laptop off while it was performing windows updates. When I restarted the laptop it goes to the login screen and then goes blank (i cant enter the username/password).

I have tried the following:
1. Starting in safe mode (same issue)
2. Using the boot dvd and trying the different options in there (Repair, Restore to safe point, Memory check).
3. Using the boot dvd I have tried several different restore points, including the original store point.
4. I have looked through every forum and every post I can find and cannot find any suggested resolutions.

Does anyone have any suggestions on what I can try next (other than reinstalling the OS)

My laptop is a Dell Latitude E6500 running Windows Vista (32 bit i think)



Hallo Maddawg, i have seen this fix before & it has worked for me.
If you disconnect your power source & remove your battery, then hold down your power button for 10 seconds.
Leave everything for 30 minutes, put battery back in plug in your power turn on your laptop and cross your fingers.
Hope this helps otherwise i am sure someone else will have better knowledge, but worth a try while waiting

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RELEVANCY SCORE 73.6

Hi,

Good day. One of my nephew (kid) used my wife computer (windows 8 Pro) this morning and the entire windows 8 is now locked up.

We can still key in the password (logon screen) and login as normal. However the problem is after we login, we only see 1 blank screen and 1 task bar. Windows Button does not work, Metro UI does not work, even if we use shortcut key to access my computer, Windows will prompt us (You do not have sufficient privilege) and worse control panel is all empty.

I had been figuring out was going on for the whole day. We did Scandisk & etc , all does not work.

According to the kid, he told me that what he did was only, keying in many times of different password (because he does not know my wife password) in the logon screen and he shut down the computer after giving up.

Does anyone knows whats wrong? It is because windows has some locking function in place? If yes how can I deactivate it.

Thanks Guys

Regards
Edmund

A:After Login , Screen Blank

Hello Edmund, and welcome to Eight Forums.

If you have a restore point available, you could do a system restore at boot to use the restore point to hopefully undo and fix whatever your nephew may have done.

Hope this helps,
Shawn

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RELEVANCY SCORE 72.8

Win 7: Black screen on boot up, before login screen?
=======================================

I find some interesting posting in this forum. Thanks for keeping this forum to help windows community. I like to pick up the brain of this forum to resolved the black screen issue. I am not sure, whether it caused by virus. I use Microsoft Security Essentials. I am not able to run this in command prompt.

I started my laptop this morning & login screen showed up. Once I entered my login credentials, I heard the sound that usually plays once a login is successful, but I ended up with a black screen. After this occurred, I had to hold down the power button to manually shut down the computer. Once I started it up again, I was prompted to do a system repair, which eventually ended up with all successful outcomes, but I now have a black screen with a cursor before the login screen now. I have no idea what caused this to happen. My laptop is a Lenovo Ideapad Model Z580 (500 GB HD, 6GB RAM).

I am not able to get into safe mode or any other mode, which all leads to a black screen described above.

Only able to use the "Repair Your computer" tools after pressing F8 during booting .

Under regular user login it provided Start Repair option. AS I pick this option, it did not find any issues.

Under Admin user login, it provided system recovery options. It is not picking up the recovery point created a while ago.

Windows Memory Diagnostics is not launching and shows a black sc... Read more

A:Win 7: Black screen on boot up, before login screen?

From sfc /scannow command your windows is assigned D in recovery environment and perhaps %windir% is not recognized, so try the command:

Code:
findstr /c:"[SR]" D:\windows\logs\cbs\cbs.log >sfcdetails.txt

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RELEVANCY SCORE 72.8

Satellite M50 running Win 8.1
After login, get blank screen mouse but nothing else.
Can run Explorer.exe manually via Task manager to get going but some apps such as Acrobat and Windows Mail don't work.

I've searched online and tried all sorts of the suggested fixes to no avail.
Any suggestions gratefully received!

A:Satellite M50 - Blank screen after login on Win 8.1

I don't know what is wrong there but you can try to shut down Win8 completely and check repair options. Try with ?system restore? and roll back OS few days back. Maybe this will help.

http://aps2.toshiba-tro.de/kb0/TSB2A03ES0000R01.htm

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RELEVANCY SCORE 72.8

Hi! I was hoping someone might be able to answer this question (and I've seen some similar posts but without success...)

I have installed Spybot and Spyware Doctor to try to clean the malicious code downloaded to my computer. Both have done a wonderful job in removing a tremendous amount of this crap, BUT I still have a problem with hotmail.

Is there anything I can do to correct the blank page for hotmail after login without having to install pay based spyware removers???

There's got to be something out there??? Any help appreciated!!

~speed_runner~

A:IE 6 - MSN 6.2 - Hotmail login - blank screen

Hi speed_runner,

Have you use AdAware and Spyware Blaster.

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RELEVANCY SCORE 72.8

After the login screen shows the welcome screen, my computer does not load my desktop or anything. . . just a plain blue screen. When I try to start explorer manually via task manager, it says that it cannot find it and to make sure I typed it correctly. I can access everything just fine in safe mode but not in normal. When I open the command prompt it says the directory is c:\windows\system32 instead of c:\users\home (home is my user name). I think there may be a virus or something that is preventing explorer from starting in normal mode. If anyone can offer any suggestions, any help is greatly appreciated. Thanks in advance.

A:Blank blue screen after login, please help

There's no error message with the blue screen?
Can you get into Safemode?
Reboot the computer and after the initial screen shows, start tapping the F8 key. If "Boot to last know good configuration". try that or Safemode w/networking

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