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Power shuts off randomly, and any movement around computer shuts it off

Q: Power shuts off randomly, and any movement around computer shuts it off

So this time the problem started out as a simple issue. Whenever I bump the desk or move the keyboard out with too much force, the computer shuts off. Everybody told me that it could have been a loose connection so I checked it all and replugged everything back in. The computer starting working fine for about 5 hours then it just shut off randomly while I was playing a game. This time, though, it shut off without me bumping into anything. SO, is this a power supply issue? I'm using a 550-watt supply while running a 7800 GT. This is the right power amount so that's not my concern. And now the problem has gotten worse to the point where I turn on the computer and nothing shows up again. Windows doesn't load and the screen is on too. You here the fans and everything but nothing will load. All my parts from my old issue were replaced EXCEPT the power supply and CD-drive. I don't think it could be another loose connection b/c now nothing even shows up. Please help!!!

RELEVANCY SCORE 200
Preferred Solution: Power shuts off randomly, and any movement around computer shuts it off

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A: Power shuts off randomly, and any movement around computer shuts it off

Have you tried plugging into a different surge protector and different outlet?

Sounds like you need to swap the power supply to me.

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RELEVANCY SCORE 101.6

It all started when i opened some foreign file and it mustve been a virus or something. That triggered my computer to make these weird whirring clicky noises. Then my computer shut down. That day, i tryied to turn it on, it worked. However, the monitor didnt display anything. The computer was running but something to do with the bios just wasn't working.
Later on, my father fixed it.
However. NOW, the computer randomly shuts off by itself.
I'd start the computer on, and usually, the computer would start to make these noises similar to that of a computer reading a disc.
after the noises, the computer shuts off, and restarts by itself.
Anyone have any ideas?
 

A:Computer shuts makes busy noise then shuts off randomly

Your hard drive may be faulty. What is the make and model of the system and what is the brand of the hard drive inside the computer?
 

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RELEVANCY SCORE 98

i clicked "run" on a pop up without checking it out first, because, yes, i'm retarded. but i did, and about 3 seconds later the computer completely shut off and powered down. when i turned it on again, 1 or 2 minutes after booting up, it shut off again. this happened several times. now it won't even turn on at all. i've tried unplugging everything and waiting a while, but it still won't turn on. would a virus make this happen? or do i need a new power supply, or what?
 

A:Solved: computer randomly shuts off - virus? or power supply?

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RELEVANCY SCORE 98

Hello everyone,

My one-year-old computer started acting up a few days ago and I'd just like to hear your opinion.

It all began three days ago, after some Windows 8.1 updates. I was using my Favourites folder when it suddenly no longer responded. Everything froze and you could hear something slowing down inside until only the CPU was making noise. No blue screen or anything, just nothing at all. Pressing the onn and off buttons didn't do anything for a while either until I unplugged and replugged my cable. Suddenly the BIOS showed up and I rebooted the system. It started a bit slower than usual, and funnily enough, the time and date were no longer correct from that moent on. If the crash happened at, say, 13:00, the time was still 13:00 even if I had rebooted the system at around 13:10. I also did two virus scans, no infections found. The computer also worked properly, didn't become hot or anything like that.

This happened again a few minutes later, without the BIOS showing up this time, and I googled around. Some website led me to the Event Viewer which told me that some Kernel Power error had occurred (not 41, numbers varied too) and contained 'Warning: Processor-Power' messages. Someone in a Facebook group told me my motherboard might not be getting enough power. I don't know how the motherboard works, but we have no electricity problems in the house and my battery is sitll working. Microsoft forums advised me to d a System Maintenance and turn off the 'fast start-... Read more

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RELEVANCY SCORE 96.8

First time build (September 2012). Machine has been performing flawlessly then end of September 2013 starting randomly shutting down and restarting. No particular activity will trigger this event (no BSOD). I've run memtest, chkdsk, malwarebytes, gpu-z, cpu-z, Nothing seems out of the ordinary. Temperature ranges are consistently around 26C. I've left it on for the last 48 hours with the covers off and a fan blowing directly at the inside of the case and it has shutdown 8 times. This happens even when it is idling. Truly bizarre, definitely frustrating. Need some help here isolating this "gremlin" and regaining control of my machine. I;ve attached a minitoolbox report maybe that willl help you get a better picture.
 
Asus P8H77-V
Intel i5 3570K
16.0GB Ram
Windows 7 64bit service pack 1
nVidia geforce GTX560
ForceWare 311.06 (driver)
Cooler Master 212 EVO
OCZ ModXstream-Pro (don't remember the wattage, but purchased larger than the recommended
 

A:Computer randomly shuts down then restarts critical error Kernal Power 41

Please download and install Speccy to provide us with information about your computer.  When the  FileHippo website opens, click on Download latest version in the upper left pane.
 
When Speccy opens you will see a screen similar to the one below.
 

 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 

 
The following screen will appear, click on Copy to Clipboard.
 

 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.

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RELEVANCY SCORE 88.8

I started having this problem about 4 days ago. I run my laptop with its power cord in all the time...wasn't doing anything and it had some stuff like AIM and word running and then just shut off.

I'd HAD problems with the AC power jack coming off of the motherboard before so I assumed it was a battery thing, but I hadn't gotten a battery warning. Wouldn't turn on...acted like it wasn't getting power even though the power CORD was lit up.

Took it in...of course, powered up for them and they found nothing wrong.

Has happened a few more times since then. Will just randomly shut off and then not turn back on. Sometimes for a few minutes, sometimes hours.

Can I rule out viruses and anything software related since it acts like it isn't getting any power when it is off and plugged in? (light should be blinking) Any ideas of what the problem could be? Hard to diagnose when the thing acts just fine at the repair place!
 

A:Laptop randomly shuts down, won't power up

I've been having the same problem with my laptop too. I have an IBM Thinkpad T23 and I've been running Speedfan recently and I've noticed that my CPU temp usually hovers around 154 deg. F or about 68 deg. C. I'm thinking that maybe it's the CPU overheating for the both of us. I've noticed that I can have it just sit there for over 3 days straight, but when I go to use it to write an essay or whatever, it'll shut off on me (The Prof. loves that one ). That's my reasoning on it.. and maybe that's why it didn't do that for the repair guys.
 

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RELEVANCY SCORE 88.8

Recently I have been getting this issue more and more and its basically my pc shutting down not like when you shut it down normally or a crash or blue screen but just going down like you pulled the plug from the pc. I checked overheating in the processor and graphics card but that doesn't seem to be the case. It also only happens when playing certain games. My guess is that the power supply has gone bad and I need a new one but I'm not certain. Anybody got any idea?

A:Pc randomly shuts down like the the power shutdown

For PSU testing, I'd post over in the Internal Hardware forums for more expert advice.
 
As for determining the shutdowns' cause, let's try looking at these reports:
1)  Please provide this information (even though you may not be reporting BSOD's) so we can provide a complete analysis (from the Pinned Topic at the top of the forum):  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/
2)  Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).
FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504
While waiting for a reply, please monitor your temps with this free utility:  http://www.cpuid.com/softwares/hwmonitor.html

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RELEVANCY SCORE 88

I a sony vaio pcv-w30. It will shut off randomly. and wont turn back on. I switch the wall outlet in which i have it plugged into and it turns on but will repeat the process randomly again. For example i have 3 outlets on my room A B and C. It shuts off in A i use C andi t will work for a lil while then shut off then i plug it back into A and it will work for a lil while then shut off... whats wrong with this?
 

A:sony vaio pcv-w30 power shuts off randomly??

mak: It sounds like a heat problem. Check the bios to see what temperature it's running at. Are the fans working? Can you feel warm air when you put your hand near the fan outlets?
 

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RELEVANCY SCORE 86.8

I have had this problem for the last maybe 10 days, and I have even talked to customer service about it. On occasion, the laptop power cuts off at random.  The screen goes blank for about 15 seconds, then the system shuts down.  I can turn it back on, but I must verify my identity in Windows before I can proceed.  (That's why I mentioned the OS in the subject line). I chatted with customer service, which gave me a set of instructions to restart the battery.  However, I did not write those instructions down, so my attempt to reset failed.  The power cuts continue. I would like to see the instructions re-posted so I can make a note of them and try again. Thank you.

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RELEVANCY SCORE 86.8

My brand new  computer shuts off randomly. I just got it for Christmas, and have only been using it for about a month, but so far is has died four times. Everything goes black, just like someone pulled the power cord. I can hit the power button and it boots back up. There are no errors in the event logs. Each time I have been playing a video game, which would stress the video card. I don't know what to check, or if I should just send it back. Any suggestions welcome.

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RELEVANCY SCORE 86.8

I have had this problem for the last maybe 10 days, and I have even talked to customer service about it. On occasion, the laptop power cuts off at random.  The screen goes blank for about 15 seconds, then the system shuts down.  I can turn it back on, but I must verify my identity in Windows before I can proceed.  (That's why I mentioned the OS in the subject line). I chatted with customer service, which gave me a set of instructions to restart the battery.  However, I did not write those instructions down, so my attempt to reset failed.  The power cuts continue. I would like to see the instructions re-posted so I can make a note of them and try again. Thank you.

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RELEVANCY SCORE 86.8

Hi,

I recently bought a Lenova 510S Desktop PC and an Asus monitor and everything was working fine. It has windows 10 pre-installed. Having used it for a few months, the desktop tower randomly shuts off power to the monitor, keyboard, and mouse, but stays on. The Monitor does not turn blue (no HDMI signal) but remains black. Lights on the keyboard and mouse turn off but the tower remains powered.

This is odd and it has happened twice now, almost once fortnightly and I don't know what is causing it. I am new to WIndows 10 and am unable to look for clues or error dumps. There is no error message and I cannot do anything. Pressing the CD drive, the drive functions as it should so there is power there. Trying to switch the usb cables to the other USB ports were of no help as they did not power the hardware.

I end up pressing the power button and forcing a restart. Everything else runs fine.

It is a very compact tower with 64 bit OS, GT530 onboard graphics, and I think a 180W PSU (I think). It has never been opened up before.

Has anyone experienced this or can help pin point the exact cause?
 

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RELEVANCY SCORE 86

Dear readers,

as the title states, my laptop randomly shut down twice so far when the battery was inside, but the AC power cable was in the computer. The battery icon bottom left indicated that it was 100% charged, running on AC power on High Performance and when I was in a game it randomly went off. Rebooted quicker than usual, skipping some of the startup processes it usually does when I manually turn it off.

The first time it did this the battery was very hot, even though it was running on AC. This time it is not, it is barely warm.

Another thing to mention is that both times, after being back in desktop, the battery would be "0% available (plugged in, charging)", but it would not charge, it stays at 0% until I remove it and put it back in.

I am having a problem while playing games as well, which we are discussing in another thread here:
http://forums.techguy.org/games/863611-significant-fps-drops.html

And here is my original thread:
http://forums.techguy.org/games/863947-large-fps-performance-drop-stuttering.html#post6949452

Hope someone has some insight on the matter.

Kindest regards,
Vadim Zinkovski
 

A:Laptop randomly shuts down when running on AC power (when battery is inside)

Hi,
Some batteries can't take the electricity constantly flowing threw them i suggest you take the battery out when you plug it in the wall and put it in when your on the go. You battery does work still when you unplugg it from the wall right? And im guessing when your battery starts to fail it switches to "power saver" mode instead of "high performance" mode.
so take out the battery and plug it into the wall, store the battery until well until you need it. Hope this helps.
Also could be the result of a faulty battery..How long have you had your laptop?
 

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RELEVANCY SCORE 86

Thanks for your interest.

Ok, firstly,

..from that picture, it might have resulted from me have going on naughty naughty sites , ignoring McAfee site advisor, or me accidently clicking on an app in an un-legit version of Counter Strike Source, called 'Bot中英文語音轉換器'. I don't understand the Chinese. Came up with 'In English speech converter' in Google Translator. When I clicked on it, command prompt appeared and I think it automatically did something. The word 'Bot' seems suss. Can a virus be activate via the command prompt?
From that, could it lead to the hardware? I've been experiencing random shutdowns. Also this happened in the past days.
Before these bluescreens appeared, McAfee Internet Security Suite was alerting that my computer is a risk. But now, for the past few days, multiple scans and they're all clean.

Regarding power supply, could there been NOT enough power supply with my laptop's hardware? Which might possibly be one of the causes to my BSoD?;

BSoD when using Traktor DJ software when an external Traktor soundcard is plugged in

My laptop (Acer Aspire V3-571G running Intel Core i5-2450M ~3.1GHz, 8GB ram, 2GB nVidia GT640M graphics, Windows OS, 64-bit OS) is just a few weeks, old, with 1 year warranty. Bringing it to the store which I bought it from for some testing.

Also have been getting these kinda screens a few times:


Would restoring the OS help at all?

I have been researching about the... Read more

A:Laptop randomly shuts down, possibly virus, power supply and more...

First of all, we need your PC specs please?

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RELEVANCY SCORE 86

My brand new PC, maybe around 2 weeks old. PC just shuts off randomly like 1 week after.This has happened twice since I've bought it. First time it turn off the monitor and mouse and keyboard none were working at all (the keyboard lights were off), but the pc was still running. The fan turned super loud and I tried pressing the power button in and it wouldn't shut off. So I left it alone for a couple mins and still no change, had to take out the plug. Second time was a couple minutes ago, same thing, monitor off, keyboard off, mouse off, pc still on. But this time no loud fan noise, just the regular amount it makes. I would really enjoy some feedback on this... Could it be a dust issue? I mean its brand new so It shouldn't be a problem.. I think. Oh and both of the times I was playing a game, first League of Legends, second time Smite.

Operating System: Windows 8.1 64 bit
System Model: M11BB
Processor: AMD A10-6700 APU with Radeon Hd graphics (4 CPUs) ~3.7 GHz
RAM: 8 GB
Monitor: Dell E207WFP
Chip Type: AMD Radeon HD 8670D

Any help is appreciated.
 

A:New Asus randomly shuts off, power button doesnt turn pc off

Did you buy this PC from a store? If so, return it. If you built it yourself let us know
 

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RELEVANCY SCORE 85.6

Hello. First of all, thank you for reading my post. I recently discovered a Trojan on my computer and instead of going through the tedias process of getting rid of it, I decided to wipe my hard drive and load a 64 bit version of windows 7 ( an upgrade from the previous 32 bit version I had with the virus). The installation went smoothly and I began to download most of my drivers with no issues. I even downloaded World of Warcraft with no issues. I turned my computer off and got some sleep. I returned only to see that my computer would keep restarting during the start up process.

So, knowin a little about computers, I shut everything down. Checked and cleaned the inside of my PC. Re-set the memory and reset the battery to reload BIOS. I put everything back together, and it started up no problem. Success!!! NO! As I began surfing the internet, IE will randomly shut down and just keep doing it. As I scrambled for a solution to this very annoying problem, my computer would shut down, sending me to a blue screen which states a bunch of stuff that I don't understand. Being the hands on guy I am, I went back to search for a solution with the new information. I figured that maybe BIOS wasn't updated or that I didn't have all the needed drivers downloaded yet.

So I went to download some more updates and every time I go to download something I get a setup error or something that keeps the download from finishing! So, I threw my hands up and came here, hoping that som... Read more

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RELEVANCY SCORE 84

Hi,I have a Lenova 510S Desktop PC (few months old) and an Asus monitor and everything was working fine. It has windows 10 pre-installed. Over the past month, the desktop tower randomly shuts off power to the monitor, keyboard, and mouse, but stays on. The Monitor does not turn blue (no HDMI signal) but remains black and powered. Lights on the keyboard and mouse turn off but the tower remains powered.This is odd and it has happened twice now, almost once fortnightly and I don't know what is causing it. I am new to Windows 10 and do not know how to find out more about this. There is no error message and I cannot do anything. Pressing the CD drive, the drive functions as it should so there is power there. Trying to switch the usb cables around to the other USB ports were of no help as they did not power the hardware.I end up pressing the power button and forcing a restart. Everything else runs fine.It is a very compact tower with 64 bit OS, GT530 onboard graphics, and I think a 180W PSU (I think). It has never been opened up before and I cannot tell when it will happen again but this is not normal.Has anyone experienced this or can help pin point the exact cause?

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RELEVANCY SCORE 83.6

(Yes, I know there's a topic like this, but mine is different)

Well, today I just installed a new 1GB of DDR RAM into my PC and it runs good. However, now it has been shutting down randomly. Of course, since my computer is messed up and (as usual) I have to wait about a half hour before it will boot at all (It turns on, but it attempts to run a scan of my PC, but stops at the graphic card and freezes). Does anyone know any solution(s)?
 

A:Computer Shuts Down Randomly

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RELEVANCY SCORE 83.6

Hi.
I hope this is in the right place.
I also hope that I'll be able to finish typing this all up before my computer shuts down again.

Here's information on my computer:
I have Windows Vista.
It's a laptop.
It's from HP.
It's the artist edition one (it looks so awesome!)

Okay, here's what happened about 1-2 weeks before the Lost series premiere thing on ABC (which was on January 21st 2009) :
I was watching Lost online so I could catch up on episodes I missed before the new season started. I was watching some episode on my laptop while I was sitting on my bed when all of a sudden the screen went black. I could still HEAR what was going on in the episode but no matter what I pressed the screen stayed black. I ended up having to press the power button for a long time until it finally closed. When I re-opened it, my computer "resumed" and after logging in everything was still open.

At first I thought it was a one-time thing, but after it happened again, I decided there was something wrong. I switched the battery (luckily I had another one) because I thought the problem might have something to do with that. But then it happened again the next day with that battery.

Oh, I forgot to say this, but probably every time this happened my laptop was connected to the charger and was fully charged.

Then, I have no idea why, it finally stopped about 5 days before the premiere.

As you can see, it wasn't just last week that this happened. It was last month. So it might h... Read more

A:Computer Shuts Down Randomly

. I was watching some episode on my laptop while I was sitting on my bed when all of a sudden the screen went black.Also, if it matters, my computer can get really hot on the left side, but basically stays cold on the right side.The left side is where the processor is located and it will heat up somewhat. There are vents on the bottom and the back for air to go in and out. Using it on the bed you are more than likely blocking the vents and the computer is overheatingTry setting the laptop on top of a tray or book so the air can move around and through the laptop

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RELEVANCY SCORE 83.6

I need help!!!! my computer shuts down automatically and re-directs to a blue screen and says fatal error and gives a bunch of zero's...what does this mean..plz help!!!.thanks...
 

A:Computer Shuts Down Randomly!!!!!1

It can have many causes. We can start out with the ones that do not cost anything. First of all does this happen in safe mode also? Restart your system and press F8 during the startup; choose safe mode from the menu. Note everything will look strange because of using 16 color. Run the system for a while and see if it restarts. If it does, you have a hardware problem. If it runs fine in safe mode, you have a software, driver, tsr problem.

Once you know where to look for the problem, it becomes easier to solve.
 

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RELEVANCY SCORE 83.6

Hello TSG,

I recently starting having a problem with my PC where it shuts down soon after I turn it on. It seems like a overheating issue to me, so I opened the computer up, cleaned out the dust, removed the graphics card, RAM, Hard Drive, and Disk Drive, cleaned the connections, tried to boot without those plugged in, and it still quickly shut off instantly after booting. I put the parts back in and rebooted and still no change to the behavior. It confuses me that it operated smoothly for a year before this problem started, and I never changed the hardware configuration during that time, and you would think that an overheating issue would come up as soon as I turned it on for the first time.

Complete Hardware list (not including chassis and disk drive)

CPU: Intel Core i7-950 Bloomfield 3.06GHz LGA 1366 130W Quad-Core Processor BX80601950

RAM: CORSAIR DOMINATOR 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Triple Channel Kit Desktop Memory Model TR3X6G1600C8D

Motherboard: ASUS P6X58D-E LGA 1366 Intel X58 SATA 6Gb/s USB 3.0 ATX Intel Motherboard

Power Supply: CORSAIR Professional Series HX850 (CMPSU-850HX) 850W ATX12V 2.3 / EPS12V 2.91 80 PLUS SILVER Certified Modular Active PFC Power Supply

Graphics Card: Palit NE5X570HF10DA GeForce GTX 570 (Fermi) Sonic Platinum 1280MB 320-bit GDDR5 PCI Express 2.0 x16 HDCP Ready SLI Support Video Card

My PC was built from parts ordered direct by me and my friend and it is possible that we made a mistake in the constructio... Read more

A:Computer randomly shuts off

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RELEVANCY SCORE 83.6

I have been having a problem with my computer just randomly shutting down with no "windows is shutting down" screen or anything, it just seems as though the power cord was disconnected, but then just starts back up again. i was wondering if there was anything that i could do (i have tried a system restore ans even the HP system recovery, and neither work)

A:Computer Just Shuts Off Randomly

What programmes are you running when it shuts down?It could be caused by your compter overheating. You could try cleaning out the case.Cleaning the Interior of your PC

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RELEVANCY SCORE 83.6

Hi All,
Just recently my comp has started to completely shut down at random times without any warning , sometimes it will run for a couple of hours and another it will shut down within minutes of rebooting.It shuts down much faster than when going though the usual shutdown procedure too, the screen goes black with the cpu light flashing like crazy and within 5 seconds or less it has completely shut down . A few times it has shut down even before Windows has fully loaded .
I've run Adaware,Spybot,Hijack This,full virus scan which found a couple of trojans that I deleted .My OS is fully updated with the exception of SP2 ,I checked temps and fan speeds in the Gigabyte utility manager and they seem ok.
Has anybody got any ideas what might be causing it or what I should check next ? .

T.I.A. Stitch.
 

A:Computer randomly shuts down

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RELEVANCY SCORE 83.6

I have a Dell Latitude D531 running Ubuntu. The computer shuts down at random unless the power button is held down throughout session. It runs normally when I do this. What could be causing this problem?
 

A:Computer shuts down randomly

Overheating?
Install the program lm-sensors. From the command line, run sudo sensors-detect to find all the temperature sensors in your machine. Answer yes to all the questions. Once you've done this, you can run the command sensors to find your temperatures.
 

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RELEVANCY SCORE 83.6

My PC randomly shuts down with no warning. This has happen 3 or 4 times over the last couple of years. I have done everything I can think of. I uploaded a video of what happens. http://www.youtube.com/watch?v=O4Lt9y9-bgg&sns=em. Has anyone ever had this problem?

A:computer randomly shuts down

Hello mcoomer this a desktop or lappy?

Can't quite make out from the clip what it is. Plus how old ir it mate?

Sorry just seen it has a 775 socket - is the cooler clogged with particulate?

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RELEVANCY SCORE 83.6

OS: Windows XP Corp SP2
PSU: ENERMAX Liberty 620W
MOBO: Foxconn nForce4 SLI ATX AMD
GPU: XFX Geforce 6800 XT
CPU: AMD Athlon 64 X2 3800+ Manchester 2.0GHz
RAM: G.SKILL 2GB (2 x 1GB) DDR 400
HD(s): WD Caviar 250GB 7200 RPM SATA 3.0Gb/s & Seagate Barracuda 7200.10 250GB

I built this PC. Originally I got a string of bad Asus Mobos, 3 in a row, and after I got fed up with it I decided to buy a cheapy Foxconn mobo.

The Problem:
Now, the "random" shutdown isn't completely random. It usually only happens when Im playing a game, but it could be anywhere from 20 min to 6 hours into gameplay. First thought was that something was overheating, but I got a temperature logging thing and only thing running a bit hot are my HD's at 70 degrees (which would cause my comp to lock up, not shut down I would think, if they DID overheat). Second thought is that either my PSU or my Mobo are bad. Obviously I could get a PSU tester thing, but I dont know how to use one and I'm not sure if thats even the problem. I mean could flashing the bios on my Mobo help? Is there any way I can test my Mobo? I'm looking for any possible solution besides having to bust out cash for a PSU tester.

Thanks all.
 

A:Computer Randomly Shuts Off

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RELEVANCY SCORE 83.6

I have a problem related to this.  My computer will power on, but occasionally it will randomly shut down.  The screen goes black, but the power light stays on for about 15 seconds.  Then the light goes out.  I can turn the button back on, but Windows then asks me to verify my identity before I can continue (as the power failure somehow affects the operating system).
 
On a related note, the battery overheats just before shutdown occurs.
 
When I contacted Acer for this issue a week ago, the administrator gave me a fix involving the reset of a battery.  Unfortunately, I did not write down the instructions and tried to do it by memory.  Obviously, that memory failed me.
 
If someone in the community knows the instructions, please post them here.  I promise to make it so I have it handy.  Thank you.
 
[subject line edited to reflect new topic]

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RELEVANCY SCORE 83.6

I just built a computer but it randomly shuts down for no reason and im not sure why. I think it might be that my power supply isnt enough for what its trying to do. I have a lan party 915p-t12 motherboard if that helps. What is normaly the problem for computers randomly shutting down and what should I look into to fixing it.
 

A:Computer Randomly Shuts Off

SaltAir041 said:

I just built a computer but it randomly shuts down for no reason and im not sure why. I think it might be that my power supply isnt enough for what its trying to do. I have a lan party 915p-t12 motherboard if that helps. What is normaly the problem for computers randomly shutting down and what should I look into to fixing it.Click to expand...

*Power supply
*Over heating
*Loose connection(s)
*Loose expansion card(s)
 

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RELEVANCY SCORE 83.6

Hey all,

Lately, my system has been randomly shutting off as if it loses power temporarily. The screen just goes black, and then the system boots back up. As far as I can tell, it only happens when my system is overclocked, but even then it is inconsistent. I had my i7 920 clocked to a simple 3.2 ghz and my gtx 275 clocked to 725/1650/1300, then ran folding clients (SMP and GPU2 respectively) on both of them for 8 hours with no problems. Then, I close down the clients, open up photoshop and bridge, and the system shuts down. I turned it back on and within five minutes it had shut off again. I have restored the bios to stock settings, and it appears to be running fine. Could this be a PSU problem? Or does this system just not like overclocking very much? Any advice is welcome.
 

A:Computer randomly shuts off

Oh, also, I have been keeping an eye on my temps... According to Gigabyte's Easy Tune 6 program, the CPU temp has never gone above 45C and looking at EVGA Precision, the GPU temp usually sits in the mid-high 50s.
 

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RELEVANCY SCORE 83.6

By shutting off, I mean it just goes black suddenly, not that windows will properly shut off.

- This usually takes many hours before it happens, but it will happen eventually, even if just left idling or in standby for a day or two

- It doesn't appear to be overheating
- It's a new computer
- I don't think there's any problem with the RAM

It has XP SP3.

Any idea?
 

A:Computer randomly shuts off

What do the properties in your power options say under control panel? It sounds like it's going into a hibernation state. Uncheck it under power options if that's the case. Jazz
 

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RELEVANCY SCORE 83.6

To whoever is willing to help:

Your help is greatly appreciated. Starting about three days ago my computer has been randomly shutting down. I thought I did not have a big enough power supply, but that is not the case. I try to run virus system scan, but my computer would shut down before the scan is complete. Below is my system information.

Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2
Language: English (Regional Setting: English)
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: AMD Athlon™ 64 Processor 2800+, MMX, 3DNow, ~1.8GHz
Memory: 1024MB RAM

A:Computer Randomly Shuts Down

Have a look in the Event Viewer for any errors at the time of the freezes.To open the Event Viewer go to Start > Control Panel > Administrative Tools > Event Viewer. Alternately, go to Start > Run and type in "eventvwr.msc" (without the quotes) and press Enter.Check in all three categories (Application, Security, and System).If you find an error that occurred at the time right-click on it and select properties. Copy the information in the window and post it back here. This will help us diagnose your problem.How To Use the Event ViewerThis type of rebooting behaviour is often caused by your computer overheating. You can check your system temperatures with SpeedFan, which should give you an indication of whether your system is running too hot.Also, I would recommend that you open your computer case and make sure all the fans are spinning okay and that there isn't an excessive amount of dust in there that would impede air flow. See the following Bleeping Computer tutorial for guidance on cleaning inside your computer.Cleaning the Interior of your PC

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RELEVANCY SCORE 83.6

Ok this is what I have:

Memory: CORSAIR XMS2 2GB (2 x 1GB) 240-Pin DDR2 SDRAM DDR2 800 (PC2 6400) Unbuffered Dual Channel Kit System Memory Model TWIN2X2048-6400 - Retail

OS: Microsoft Windows XP Home With SP2 - OEM

Processor: Intel Core 2 Duo E6400 Conroe 1066MHz FSB LGA 775 Processor Model BX80557E6400 - Retail

Mobo: Gigabyte GA-965P-DS3 Socket T (LGA 775) Intel P965 Express ATX Intel Motherboard - Retail

Keyboard: Sunbeam EL-KB-07SL 2-Tone PS/2 Wired Standard Illuminated Keyboard - Retail

PSU: ENERMAX Whisper II EG565P-VE FMA(24P) ATX12V 535W Power Supply - Retail

Video card: Open Box: connect3D 3056 Radeon X1900XT 512MB GDDR3 PCI Express x16 Video Card - OEM

Monitor: Hanns·G JW-199DPB Black 19" 5ms Widescreen LCD Monitor - Retail

HD: Seagate Barracuda 7200.10 (Perpendicular Recording) ST3250620AS 250GB 7200 RPM SATA 3.0Gb/s Hard Drive - OEM

Floppy drive: MITSUMI Black 1.44MB 3.5" Internal Floppy Drive - OEM

Case: APEVIA (ASPIRE) MX-PLEASURE-BK Black Steel ATX Full Tower Computer Case ATX 500W dual fan w/ automatic fan speed control. Connector 20 + 4 pin Power Supply - Retail

Optical drive: LITE-ON 16X DVD±R DVD Burner Black IDE Model SHW160P6S05 - OEM

I just got things together and I turned on the computer. I was getting ready to set the computer to boot from CD so I can install Windows. Then the computer just shut off. Then I turned it on again and once again it just randomly shut off. Some times it shuts off with in 15 seconds of tu... Read more

A:My new computer just randomly shuts off?!?!

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RELEVANCY SCORE 83.6

Hello,

I don't know if anyone can help me, but it would be great if I found a solution.

I have an HP-Pavilion 1465dx series laptop. I have had it for 4-5+ years. The laptop will randomly shut down when not plugged in. I used to think it was a battery issue so I switched out the batteries and still experienced the problem after a time. Then I thought it was an overheating issue but it happens even when its in a ventilated area. The computer will shut off and I cannot restart it without pulling the CMOS battery and rebooting. I replaced the CMOS battery and this is not the issue. I've replaced the charger, and updated the drivers etc. Nothing seems to work. If I leave the computer unplugged in a low power state for sometime it ends up shutting off randomly when I go to use it (even if the battery is reading with power still). I don't know if this is bad memory.. Bad motherboard or what... I have ran all the diagnostic test long and short, virus scans, etc and nothing has come up with an issue so I don't know what else to attempt..

I am currently running:

Windows 7.
HP Pavilion 1465dx
Service Pack 1
64 BIT OS
Intel Duo 2 Core T6500 @ 2.10GHz

Any suggestions? Thanks.

A:Computer Randomly Shuts Off

Hi you might take a look through the steps here some will be the same as you have done Black Screen Issues and Troubleshooting

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RELEVANCY SCORE 83.6

i have a customers computer that randomly shuts down in the middle of just general usage. I will do the basic trouble shooting, but any further info or tips would be great. Thanks.
 

A:Computer randomly shuts down

Common causes for this would be overheating or PSU failure.

Download and install this to keep an eye on your CPU temperature. Set it to display the temps in the task bar. If the temps are going over 80șC you should check the fan is OK and that the heatsink is clean, also replace the thermal paste on the CPU.

http://www.alcpu.com/CoreTemp/
 

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RELEVANCY SCORE 83.6

my computer keeps shutting down by itself. when it reloads, it doesnt do the chkdisk thing it normally does if it shuts down wrongly. i don't have time to do a full system scan with norton before it shuts down again, norton is the only anti-virus thing i have. help??i got this thing after my computer loaded

A:Computer Randomly Shuts Down

welcom apart FROM Norton do you have any other protection programs on board?

and what is your windows version please; have you updated it via the windows update site recently ?

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RELEVANCY SCORE 83.6

First before I say anything, I'll state that i have no computer knowledge whatsoever.
Anyways, ever since yesterday my computer has been randomly shutting down when playing games.
While i'm not playing games i am perfectly fine.
I already checked to see if it was a fan issue but the fan was working perfectly fine.
I also checked my computers temps with speedfan. I am thinking it might be a PSU problem but it doesn't seem likely.
Its been like this ever since i did a system restore when i got a virus called Windows vista defender 2010 or somthing like that.
I already checked if it was a virus problem with malware bytes but everything came up clean.
 

A:Computer randomly shuts off?

Game related issues are usually to do with RAM or the graphics card. If you go to Control Panel -> Administratrive Tools -> Event Viewer. Then if you can take a look in the application and/or system sections for errors and post what you find for the rough time that the PC crashed. You could try to re-install the drivers for the graphics card and motherboard and see if that works before posting your findings.

You should try never to do a system restore, use it as a last resort only, as they can cause all sorts of driver related problems. There is a much better fix for the vista defender virus, i posted on how to do remove it about a month ago.
 

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RELEVANCY SCORE 83.6

Can anyone help, my pc shuts itself down randomly. Sometimes within an hour and other times after 10 minutes.DDS (Ver_09-02-01.01) - NTFSx86 Run by Owner at 16:03:41.68 on 19/02/2009Internet Explorer: 7.0.5730.13Microsoft Windows XP Professional 5.1.2600.3.1252.44.1033.18.1022.432 [GMT 0:00]AV: BitDefender Antivirus *On-access scanning enabled* (Updated)AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated)FW: Norton Internet Worm Protection *disabled*FW: BitDefender Firewall *disabled*FW: ZoneAlarm Firewall *enabled*============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcssvchost.exesvchost.exeC:\WINDOWS\system32\ZoneLabs\vsmon.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\ehome\ehtray.exeC:\WINDOWS\SM1BG.EXEC:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exeC:\Program Files\Java\jre1.5.0_10\bin\jusched.exeC:\Program Files\Common Files\Intel\IntelDH\NMS\Support\IntelHCTAgent.exeC:\WINDOWS\system32\RunDll32.exeC:\Program Files\Intel\IntelDH\CCU\AlertService.exeC:\Program Files\Intel\IntelDH\CCU\CCU_TrayIcon.exeC:\Program Files\iTunes\iTunesHelper.exeC:\Program Files\Common Files ... Read more

A:Computer Randomly shuts itself down

Can anyone help?

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RELEVANCY SCORE 83.6

 Hi, I have a lenovo computer m series (Lenovo_MT_1015). I've had it for more than a year. Recently it has been shutting off randomly when plugged it. It just goes dead.  To turn it back on, I need to disconnect the power supply from the back of the computer, plug it back in, and then it turns on again. Without that it won't turn on.  It came with windows 8 but I upgraded to windows 10.  What do I do?

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RELEVANCY SCORE 83.6

I am on this toshiba laptop and sometimes while in use it just shuts off. The computer doesn't seem to be overheating, I was thinking maybe it has a setting that shuts the computer off at a certain temperature. Does anyone know if there is a way to check this? Perhaps some other suggestions. It seems to do this a lot while watching any kind of media.
 

A:Computer randomly shuts off.

Try looking in the bios settings there might be something in there
 

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RELEVANCY SCORE 83.6

Hello there, heres the details;
1.) computer shuts down on any screen but more frequently on games like ms pinball, candy crush saga, and when a video is paused and we go and make a coffee.
2.)it won't start up again untill about 20 minutes from being shut down
3) if we try to reboot it straight away sometimes we get the error file missing or corrupt. (though this only flashes for a second)
3.1) most the time, we get a blank screen
3.2) theres no beep at start up during these blank screens.
4) its not the graphics card, removed it and it still had the same issue
5) windows 7 will not install, dont know why. gets a little through and crashes.
6) ran lots of malware antivirus and adware programs, still shuts down.
7) its is quite random, but can crash after 20 minutes of start boot, but more frequently it allows us to run irt for 6-8 hours before first crash of the day then becomes more frequent after that reboot ie every 5, 10, 15 ,30 minutes.
8) we use the machine average 16 hours a day, its our hub
9) ALL components are in acceptable temperature ranges according to piriform speccy.
10) here are my specs's;

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 4200+, x86 Family 15 Model 75 Stepping 2
Processor Count: 2
RAM: 2047 Mb
Graphics Card: ATI Radeon HD 5400 Series, 1024 Mb
Hard Drives: I: Total - 38132 MB, Free - 15030 MB; E; 100gb (this... Read more

A:Computer Randomly Shuts Down

This appears to be the same issue as you thought was solved on this topic
http://forums.techguy.org/windows-xp/1140207-windows-xp-restarting-randomely.html
as my good colleague Flavallee said - you can simply continue on that topic - as all relevant history to the problem is there
 

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RELEVANCY SCORE 83.6

I see that there's another thread similar to this, but my situation is slightly different. This started happening about a week ago.

I'll be on my browser, when suddenly my computer will start using quick find and typing in random stuff (most of the time its br/) or if I'm on google it'll type it into the search bar multiple times. If I'm not on my browser it just randomly moves between desktop icons.

Then firefox will crash. Sometimes it opens up the "do you really want to shut down" screen and I can cancel, but most of the time it just shuts down immediately.

When i try to turn it back on it'll take multiple tries because every time I get to the log in screen and try to type in my password it'll shut down.

I've dusted off the hardware, I've run multiple malware/virus scans but nothing has worked.

Is there anything that can be done?

A:Computer shuts down randomly

and it just happened in safe mode, so I'm guessing its a hardware issue.

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RELEVANCY SCORE 83.6

I am using Windows XP on my Dell Dimension 8300 and am in Internet Explorer when the computer shuts down randomly. Before it closes completely a screen comes up showing "Dell Ultrasharp, Genesis Display". I don't know what this is or why it is happening. Any positive direction to solve this problem will be appreciated.

A:Computer shuts down randomly

Does this only happen when you use Internet Explorer? Did you install something new recently?
Also, how long ago have you cleaned the inside of your computer? It is quite possibly a heating issue that is causing the shut downs. Clearing all the dust form the inside using compressed air can do wonders for heating problems.

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RELEVANCY SCORE 83.6

I have a dell inspiron 1501 laptop running vista and it's 3 years old. Recently it started randomly shutting down and it takes around 5 minutes to get it to turn back on. I think it's probably overheating, but I'm not sure (it used to do this because of a problem with vista, but I think I fixed that). I don't want to try and take it apart to deal with the fan (I'd probably break it), but I was wondering if there were any other fixes. Any laptop cooling pads that work well?
 

A:Computer Shuts Down Randomly

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RELEVANCY SCORE 83.6

Hey guys,

About once a day my laptop (Lenovo T400s) just shuts down for no reason. When I turn it back on, about half the time I just get a dark screen with "Microsoft Corporation" visible at the bottom in barely legible writing. It's like a broken version of the proper thing where the progress bar goes across the line thingy repeatedly for about 30 seconds.

Whenever this happens I just power it off and leave it for a while. When I come back and turn it on sometimes I see the same screen or sometimes I am asked if I want to run startup repair. If I run it it asks me to run system restore, which never works. Usually I decline to run system restore and it shuts down after I click "finish" and sometimes it starts up properly the next time. Sometimes it starts up properly without running startup repair.

I have run avira, malawarebytes, and spybot and none of them pick up any problems.

Any idea what my problem is guys? Its pretty annoying!
 

A:computer shuts down randomly

Hi and welcome to TSG try cleaning the air vents and fan with a can of compressed air,you can also remove and reseat the ram and test it for issues with memtest86+ download the iso zip http://www.memtest.org/#downiso and unzip it then burn the iso to a disc use img burn for that http://www.imgburn.com/index.php?act=download you may need to change the boot order in the bios boot from cd\dvd as first boot device then boot from the disc and run the test if you have more than one stick test them 1 at a time and in each slot then swap the sticks and repeat,the test should run for at least 7 passes each time
 

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RELEVANCY SCORE 83.6

This started a few months ago just shutting down once or twice a week. Not sure if it is was after unsuccessfully downloading a current Adobe Flash Player, IE 8 or contracting a virus. It went on hardly unnoticed until today, when the computer began shutting down every 30 minutes - an hour and a half. We use Windows XP Service Pack 3 and Microsoft Office 07. There is no error message prior to shut down, and after the computer restarts the Microsoft Windows error appears saying the computer has just recovered from a serious error - report/don't report. We have tried reporting a few times but get a corrupted error report message. Not sure where to go from here. Any suggestions?

A:computer randomly shuts down

Rebooting computers are a pain to diagnose usually. Anything can cause a computer to reboot: spyware, virus, faulty memory, failing fan causing overheating, bad motherboard or failing hard drive, plus any other component in the case. When it shuts down, does it just power off or does it give you a blue screen of death (blue screen with white text with stop error message on it)?Just to see if you posted in the correct forum, I suggest you run an MBAM scan.Please download Malwarebytes' Anti-malware and save it to your desktop.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked: Update Malwarebytes' Anti-Malware Launch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan. On the Scanner tab make sure the "Perform Quick Scan" option is selected then click on the Scan button. If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found". Click OK to close the message box and continue with the removal process.Back at the main Scanner screen click on the Show Results button to see... Read more

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RELEVANCY SCORE 83.6

Hi, recently my computer has been shutting down randomly whilst playing games and i cant seem to find the reason. Could somebody please take a look at my Temp and volt reading to see if maybe its a PSU or cooling problem. Thanks.

Readings:
http://imgur.com/OgNBSmA

Specs:

Motherboard: Asus P8Z77-V LX Motherboard
CPU: Intel 3rd Generation Core i5-3570K CPU
CPU Cooler: Coolermaster Hyper 212 Evo
GPU: Asus GTX 780 DirectCU II 3GB GDDR5
RAM: Crucial Ballistix Sport 8GB Kit
HDD: Western Digital Green - 1TB Desktop SATA Hard Drive - OEM
SSD: Samsung 840 Series 120GB 2.5 inch SATA Solid State Drive
PSU: Corsair Gaming Series 2013 Edition GS 700W ATX
Optical Drive: LG GH24NS95.AUAA 24x SATA SuperMulti Internal DVDRW Bulk
OS: Microsoft Windows 7 Professional 64bit
Case: Coolermaster Storm Trooper Case
 

A:Computer Shuts down randomly

CamSmitty17 said:


whats the brand and model of your computerClick to expand...

Its custom, i made it
 

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