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Power shuts off randomly, and any movement around computer shuts it off

Q: Power shuts off randomly, and any movement around computer shuts it off

So this time the problem started out as a simple issue. Whenever I bump the desk or move the keyboard out with too much force, the computer shuts off. Everybody told me that it could have been a loose connection so I checked it all and replugged everything back in. The computer starting working fine for about 5 hours then it just shut off randomly while I was playing a game. This time, though, it shut off without me bumping into anything. SO, is this a power supply issue? I'm using a 550-watt supply while running a 7800 GT. This is the right power amount so that's not my concern. And now the problem has gotten worse to the point where I turn on the computer and nothing shows up again. Windows doesn't load and the screen is on too. You here the fans and everything but nothing will load. All my parts from my old issue were replaced EXCEPT the power supply and CD-drive. I don't think it could be another loose connection b/c now nothing even shows up. Please help!!!

RELEVANCY SCORE 200
Preferred Solution: Power shuts off randomly, and any movement around computer shuts it off

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A: Power shuts off randomly, and any movement around computer shuts it off

Have you tried plugging into a different surge protector and different outlet?

Sounds like you need to swap the power supply to me.

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RELEVANCY SCORE 101.6

It all started when i opened some foreign file and it mustve been a virus or something. That triggered my computer to make these weird whirring clicky noises. Then my computer shut down. That day, i tryied to turn it on, it worked. However, the monitor didnt display anything. The computer was running but something to do with the bios just wasn't working.
Later on, my father fixed it.
However. NOW, the computer randomly shuts off by itself.
I'd start the computer on, and usually, the computer would start to make these noises similar to that of a computer reading a disc.
after the noises, the computer shuts off, and restarts by itself.
Anyone have any ideas?
 

A:Computer shuts makes busy noise then shuts off randomly

Your hard drive may be faulty. What is the make and model of the system and what is the brand of the hard drive inside the computer?
 

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RELEVANCY SCORE 98

i clicked "run" on a pop up without checking it out first, because, yes, i'm retarded. but i did, and about 3 seconds later the computer completely shut off and powered down. when i turned it on again, 1 or 2 minutes after booting up, it shut off again. this happened several times. now it won't even turn on at all. i've tried unplugging everything and waiting a while, but it still won't turn on. would a virus make this happen? or do i need a new power supply, or what?
 

A:Solved: computer randomly shuts off - virus? or power supply?

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RELEVANCY SCORE 98

Hello everyone,

My one-year-old computer started acting up a few days ago and I'd just like to hear your opinion.

It all began three days ago, after some Windows 8.1 updates. I was using my Favourites folder when it suddenly no longer responded. Everything froze and you could hear something slowing down inside until only the CPU was making noise. No blue screen or anything, just nothing at all. Pressing the onn and off buttons didn't do anything for a while either until I unplugged and replugged my cable. Suddenly the BIOS showed up and I rebooted the system. It started a bit slower than usual, and funnily enough, the time and date were no longer correct from that moent on. If the crash happened at, say, 13:00, the time was still 13:00 even if I had rebooted the system at around 13:10. I also did two virus scans, no infections found. The computer also worked properly, didn't become hot or anything like that.

This happened again a few minutes later, without the BIOS showing up this time, and I googled around. Some website led me to the Event Viewer which told me that some Kernel Power error had occurred (not 41, numbers varied too) and contained 'Warning: Processor-Power' messages. Someone in a Facebook group told me my motherboard might not be getting enough power. I don't know how the motherboard works, but we have no electricity problems in the house and my battery is sitll working. Microsoft forums advised me to d a System Maintenance and turn off the 'fast start-... Read more

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RELEVANCY SCORE 96.8

First time build (September 2012). Machine has been performing flawlessly then end of September 2013 starting randomly shutting down and restarting. No particular activity will trigger this event (no BSOD). I've run memtest, chkdsk, malwarebytes, gpu-z, cpu-z, Nothing seems out of the ordinary. Temperature ranges are consistently around 26C. I've left it on for the last 48 hours with the covers off and a fan blowing directly at the inside of the case and it has shutdown 8 times. This happens even when it is idling. Truly bizarre, definitely frustrating. Need some help here isolating this "gremlin" and regaining control of my machine. I;ve attached a minitoolbox report maybe that willl help you get a better picture.
 
Asus P8H77-V
Intel i5 3570K
16.0GB Ram
Windows 7 64bit service pack 1
nVidia geforce GTX560
ForceWare 311.06 (driver)
Cooler Master 212 EVO
OCZ ModXstream-Pro (don't remember the wattage, but purchased larger than the recommended
 

A:Computer randomly shuts down then restarts critical error Kernal Power 41

Please download and install Speccy to provide us with information about your computer.  When the  FileHippo website opens, click on Download latest version in the upper left pane.
 
When Speccy opens you will see a screen similar to the one below.
 

 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 

 
The following screen will appear, click on Copy to Clipboard.
 

 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.

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RELEVANCY SCORE 88.8

Recently I have been getting this issue more and more and its basically my pc shutting down not like when you shut it down normally or a crash or blue screen but just going down like you pulled the plug from the pc. I checked overheating in the processor and graphics card but that doesn't seem to be the case. It also only happens when playing certain games. My guess is that the power supply has gone bad and I need a new one but I'm not certain. Anybody got any idea?

A:Pc randomly shuts down like the the power shutdown

For PSU testing, I'd post over in the Internal Hardware forums for more expert advice.
 
As for determining the shutdowns' cause, let's try looking at these reports:
1)  Please provide this information (even though you may not be reporting BSOD's) so we can provide a complete analysis (from the Pinned Topic at the top of the forum):  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/
2)  Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).
FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504
While waiting for a reply, please monitor your temps with this free utility:  http://www.cpuid.com/softwares/hwmonitor.html

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RELEVANCY SCORE 88.8

I started having this problem about 4 days ago. I run my laptop with its power cord in all the time...wasn't doing anything and it had some stuff like AIM and word running and then just shut off.

I'd HAD problems with the AC power jack coming off of the motherboard before so I assumed it was a battery thing, but I hadn't gotten a battery warning. Wouldn't turn on...acted like it wasn't getting power even though the power CORD was lit up.

Took it in...of course, powered up for them and they found nothing wrong.

Has happened a few more times since then. Will just randomly shut off and then not turn back on. Sometimes for a few minutes, sometimes hours.

Can I rule out viruses and anything software related since it acts like it isn't getting any power when it is off and plugged in? (light should be blinking) Any ideas of what the problem could be? Hard to diagnose when the thing acts just fine at the repair place!
 

A:Laptop randomly shuts down, won't power up

I've been having the same problem with my laptop too. I have an IBM Thinkpad T23 and I've been running Speedfan recently and I've noticed that my CPU temp usually hovers around 154 deg. F or about 68 deg. C. I'm thinking that maybe it's the CPU overheating for the both of us. I've noticed that I can have it just sit there for over 3 days straight, but when I go to use it to write an essay or whatever, it'll shut off on me (The Prof. loves that one ). That's my reasoning on it.. and maybe that's why it didn't do that for the repair guys.
 

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RELEVANCY SCORE 88

I a sony vaio pcv-w30. It will shut off randomly. and wont turn back on. I switch the wall outlet in which i have it plugged into and it turns on but will repeat the process randomly again. For example i have 3 outlets on my room A B and C. It shuts off in A i use C andi t will work for a lil while then shut off then i plug it back into A and it will work for a lil while then shut off... whats wrong with this?
 

A:sony vaio pcv-w30 power shuts off randomly??

mak: It sounds like a heat problem. Check the bios to see what temperature it's running at. Are the fans working? Can you feel warm air when you put your hand near the fan outlets?
 

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RELEVANCY SCORE 86.8

I have had this problem for the last maybe 10 days, and I have even talked to customer service about it. On occasion, the laptop power cuts off at random.  The screen goes blank for about 15 seconds, then the system shuts down.  I can turn it back on, but I must verify my identity in Windows before I can proceed.  (That's why I mentioned the OS in the subject line). I chatted with customer service, which gave me a set of instructions to restart the battery.  However, I did not write those instructions down, so my attempt to reset failed.  The power cuts continue. I would like to see the instructions re-posted so I can make a note of them and try again. Thank you.

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RELEVANCY SCORE 86.8

Hi,

I recently bought a Lenova 510S Desktop PC and an Asus monitor and everything was working fine. It has windows 10 pre-installed. Having used it for a few months, the desktop tower randomly shuts off power to the monitor, keyboard, and mouse, but stays on. The Monitor does not turn blue (no HDMI signal) but remains black. Lights on the keyboard and mouse turn off but the tower remains powered.

This is odd and it has happened twice now, almost once fortnightly and I don't know what is causing it. I am new to WIndows 10 and am unable to look for clues or error dumps. There is no error message and I cannot do anything. Pressing the CD drive, the drive functions as it should so there is power there. Trying to switch the usb cables to the other USB ports were of no help as they did not power the hardware.

I end up pressing the power button and forcing a restart. Everything else runs fine.

It is a very compact tower with 64 bit OS, GT530 onboard graphics, and I think a 180W PSU (I think). It has never been opened up before.

Has anyone experienced this or can help pin point the exact cause?
 

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RELEVANCY SCORE 86.8

My brand new  computer shuts off randomly. I just got it for Christmas, and have only been using it for about a month, but so far is has died four times. Everything goes black, just like someone pulled the power cord. I can hit the power button and it boots back up. There are no errors in the event logs. Each time I have been playing a video game, which would stress the video card. I don't know what to check, or if I should just send it back. Any suggestions welcome.

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RELEVANCY SCORE 86.8

I have had this problem for the last maybe 10 days, and I have even talked to customer service about it. On occasion, the laptop power cuts off at random.  The screen goes blank for about 15 seconds, then the system shuts down.  I can turn it back on, but I must verify my identity in Windows before I can proceed.  (That's why I mentioned the OS in the subject line). I chatted with customer service, which gave me a set of instructions to restart the battery.  However, I did not write those instructions down, so my attempt to reset failed.  The power cuts continue. I would like to see the instructions re-posted so I can make a note of them and try again. Thank you.

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RELEVANCY SCORE 86

Dear readers,

as the title states, my laptop randomly shut down twice so far when the battery was inside, but the AC power cable was in the computer. The battery icon bottom left indicated that it was 100% charged, running on AC power on High Performance and when I was in a game it randomly went off. Rebooted quicker than usual, skipping some of the startup processes it usually does when I manually turn it off.

The first time it did this the battery was very hot, even though it was running on AC. This time it is not, it is barely warm.

Another thing to mention is that both times, after being back in desktop, the battery would be "0% available (plugged in, charging)", but it would not charge, it stays at 0% until I remove it and put it back in.

I am having a problem while playing games as well, which we are discussing in another thread here:
http://forums.techguy.org/games/863611-significant-fps-drops.html

And here is my original thread:
http://forums.techguy.org/games/863947-large-fps-performance-drop-stuttering.html#post6949452

Hope someone has some insight on the matter.

Kindest regards,
Vadim Zinkovski
 

A:Laptop randomly shuts down when running on AC power (when battery is inside)

Hi,
Some batteries can't take the electricity constantly flowing threw them i suggest you take the battery out when you plug it in the wall and put it in when your on the go. You battery does work still when you unplugg it from the wall right? And im guessing when your battery starts to fail it switches to "power saver" mode instead of "high performance" mode.
so take out the battery and plug it into the wall, store the battery until well until you need it. Hope this helps.
Also could be the result of a faulty battery..How long have you had your laptop?
 

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RELEVANCY SCORE 86

My brand new PC, maybe around 2 weeks old. PC just shuts off randomly like 1 week after.This has happened twice since I've bought it. First time it turn off the monitor and mouse and keyboard none were working at all (the keyboard lights were off), but the pc was still running. The fan turned super loud and I tried pressing the power button in and it wouldn't shut off. So I left it alone for a couple mins and still no change, had to take out the plug. Second time was a couple minutes ago, same thing, monitor off, keyboard off, mouse off, pc still on. But this time no loud fan noise, just the regular amount it makes. I would really enjoy some feedback on this... Could it be a dust issue? I mean its brand new so It shouldn't be a problem.. I think. Oh and both of the times I was playing a game, first League of Legends, second time Smite.

Operating System: Windows 8.1 64 bit
System Model: M11BB
Processor: AMD A10-6700 APU with Radeon Hd graphics (4 CPUs) ~3.7 GHz
RAM: 8 GB
Monitor: Dell E207WFP
Chip Type: AMD Radeon HD 8670D

Any help is appreciated.
 

A:New Asus randomly shuts off, power button doesnt turn pc off

Did you buy this PC from a store? If so, return it. If you built it yourself let us know
 

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RELEVANCY SCORE 86

Thanks for your interest.

Ok, firstly,

..from that picture, it might have resulted from me have going on naughty naughty sites , ignoring McAfee site advisor, or me accidently clicking on an app in an un-legit version of Counter Strike Source, called 'Bot中英文語音轉換器'. I don't understand the Chinese. Came up with 'In English speech converter' in Google Translator. When I clicked on it, command prompt appeared and I think it automatically did something. The word 'Bot' seems suss. Can a virus be activate via the command prompt?
From that, could it lead to the hardware? I've been experiencing random shutdowns. Also this happened in the past days.
Before these bluescreens appeared, McAfee Internet Security Suite was alerting that my computer is a risk. But now, for the past few days, multiple scans and they're all clean.

Regarding power supply, could there been NOT enough power supply with my laptop's hardware? Which might possibly be one of the causes to my BSoD?;

BSoD when using Traktor DJ software when an external Traktor soundcard is plugged in

My laptop (Acer Aspire V3-571G running Intel Core i5-2450M ~3.1GHz, 8GB ram, 2GB nVidia GT640M graphics, Windows OS, 64-bit OS) is just a few weeks, old, with 1 year warranty. Bringing it to the store which I bought it from for some testing.

Also have been getting these kinda screens a few times:


Would restoring the OS help at all?

I have been researching about the... Read more

A:Laptop randomly shuts down, possibly virus, power supply and more...

First of all, we need your PC specs please?

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RELEVANCY SCORE 85.6

Hello. First of all, thank you for reading my post. I recently discovered a Trojan on my computer and instead of going through the tedias process of getting rid of it, I decided to wipe my hard drive and load a 64 bit version of windows 7 ( an upgrade from the previous 32 bit version I had with the virus). The installation went smoothly and I began to download most of my drivers with no issues. I even downloaded World of Warcraft with no issues. I turned my computer off and got some sleep. I returned only to see that my computer would keep restarting during the start up process.

So, knowin a little about computers, I shut everything down. Checked and cleaned the inside of my PC. Re-set the memory and reset the battery to reload BIOS. I put everything back together, and it started up no problem. Success!!! NO! As I began surfing the internet, IE will randomly shut down and just keep doing it. As I scrambled for a solution to this very annoying problem, my computer would shut down, sending me to a blue screen which states a bunch of stuff that I don't understand. Being the hands on guy I am, I went back to search for a solution with the new information. I figured that maybe BIOS wasn't updated or that I didn't have all the needed drivers downloaded yet.

So I went to download some more updates and every time I go to download something I get a setup error or something that keeps the download from finishing! So, I threw my hands up and came here, hoping that som... Read more

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RELEVANCY SCORE 84

Hi,I have a Lenova 510S Desktop PC (few months old) and an Asus monitor and everything was working fine. It has windows 10 pre-installed. Over the past month, the desktop tower randomly shuts off power to the monitor, keyboard, and mouse, but stays on. The Monitor does not turn blue (no HDMI signal) but remains black and powered. Lights on the keyboard and mouse turn off but the tower remains powered.This is odd and it has happened twice now, almost once fortnightly and I don't know what is causing it. I am new to Windows 10 and do not know how to find out more about this. There is no error message and I cannot do anything. Pressing the CD drive, the drive functions as it should so there is power there. Trying to switch the usb cables around to the other USB ports were of no help as they did not power the hardware.I end up pressing the power button and forcing a restart. Everything else runs fine.It is a very compact tower with 64 bit OS, GT530 onboard graphics, and I think a 180W PSU (I think). It has never been opened up before and I cannot tell when it will happen again but this is not normal.Has anyone experienced this or can help pin point the exact cause?

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RELEVANCY SCORE 83.6

i got my computer 3 months ago here are my specs
 
i7 3770
16gb ram
1TB SATA
geforce 560 gt
Power supply only 300 watts
 
And for the past week it has been struggling to come on my only guess is the power supply but i check my event log CRITICAL ERROR  KERNEL POWER event id 41 could this be my psu? or could it be a windows error?
nothink is overheating i keep checkin its allways around 20-50 celcius
 

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RELEVANCY SCORE 83.6

My Gateway desktop computer with Win7-64 bit, has started to shut down by itself. I noticed this happening a few months ago and figured it might be due to overheating. I cleaned out the fan areas and installed Speedfan to see what the temps are. The CPU seems to be running around 35-39 C. I can tell when the pc is going to shut down because shortly before it happens, the screen freezes, the mouse won't operate, and then the tower shuts off, but the screen still has the last image on it. I can start it right away and it works fine until the next shut down which could be a week away or only a few hours away. Naturally, the 1 year warranty has just expired and the Gateway techie says I should do a system recovery and if that doesn't work they'll fix for around $200!! Does anyone have any suggestions? Thanks.
 

A:Computer shuts down randomly.

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RELEVANCY SCORE 83.6

Hello,

I don't know if anyone can help me, but it would be great if I found a solution.

I have an HP-Pavilion 1465dx series laptop. I have had it for 4-5+ years. The laptop will randomly shut down when not plugged in. I used to think it was a battery issue so I switched out the batteries and still experienced the problem after a time. Then I thought it was an overheating issue but it happens even when its in a ventilated area. The computer will shut off and I cannot restart it without pulling the CMOS battery and rebooting. I replaced the CMOS battery and this is not the issue. I've replaced the charger, and updated the drivers etc. Nothing seems to work. If I leave the computer unplugged in a low power state for sometime it ends up shutting off randomly when I go to use it (even if the battery is reading with power still). I don't know if this is bad memory.. Bad motherboard or what... I have ran all the diagnostic test long and short, virus scans, etc and nothing has come up with an issue so I don't know what else to attempt..

I am currently running:

Windows 7.
HP Pavilion 1465dx
Service Pack 1
64 BIT OS
Intel Duo 2 Core T6500 @ 2.10GHz

Any suggestions? Thanks.

A:Computer Randomly Shuts Off

Hi you might take a look through the steps here some will be the same as you have done Black Screen Issues and Troubleshooting

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RELEVANCY SCORE 83.6

Hey guys,

It seems that my computer randomly shuts down. It ranges from litterally 2 seconds after turning it on, to maybe 15mins. All the fans are working, so i dont think its a heat issue. I just installed a new powersupply this year, so i doubt its power related either... Any help on this would be greatly appreciated. thanks. update. now, it seems that if it does start to boot, i might get a blue screen concerning some paging thing.. My computer never did this before installed sp2. Should i install this, and is is safe to uninstall, it said some stuff might not work. I was a little worried aobut it, so i didnt do it. You guys think its safe?

Edit:

Nm, i uninstalled sp2 cause i was tired of the blue screens. As i was looking over the mobo for bad capacitors i noticed that the main power cable going into the mobo was getting loose. No idea how that happened, when i know they are supposed to snap in, weird. Anyways, all problems are fixed, so im happy.
 

A:computer shuts down randomly! help!

Give us some computer specs
 

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RELEVANCY SCORE 83.6

About 20 or 30 mins the computer reboots on its own. Any idea what it could be?
 

A:computer shuts off randomly

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RELEVANCY SCORE 83.6

Thank you for reading this. I had just cleaned my computer real well. I hooked it back up and it wouldn't stay on longer than a few mins... I took it to Bestbuy.. Geeksquad.. they said Video card is not working so I got a new one and upgraded my ram to 3gigs. Well I brought it home and hooked it up. After about an hour it just shut off completely. It doesn't shut down, just off. I'm running windows vista 32... intel quad core... and a Geforce 9800 gtx+ 512... I got a power supply of 500 watts.

Any help out there is greatly appreciated. This hasn't happened to me before.
 

A:Computer shuts off randomly

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RELEVANCY SCORE 83.6

K, my computer will randomly shut down Hard, like you just pulled the plug out of the wall.
Then when you try and turn it back on, reads FF, PSU fan working, all fans are going but one.
This one is not working based on the mother board, i.e. if I switch that fan around with another then it works and the other doesn't (hope that makes since) I also get no monitor output. The fan also tries to start, moves barely then stops completely.
After turning it on and off a bunch of times,
(have to hold down power button to shut off, sometime this won't even work and I have to turn power off to the PSU)
It will start up says there was a CMOS error and that defaults were loaded and everything goes back to working normally.
Then it will shut down and I go through the same process over again. Seems to be progressively getting worse. Did this about 3 times to me yesterday in about a 10hr time period. Went about 4 days before it did it again the first time.
One of the times when I tried to turn it on, after it had shut itself down, only the PSU fan was going and not any other fans.

My best guess is that its the motherboard but this is based on the fan output stops receiving any power.
Computer specs:
Motherboard: Gigabyte X58A-UD3R
CPU: I7
Video: 2 Geforce GTX 480
Ram: 8 Corsair CMX12GX3M3A133C9
PSU: Corsair HX1000
OS: Windows 7

Things I've tried to get it to start without success:
Putting just one stick of ram in, went trough every stick lol, nothing.
Using one video card.
Resetting CMO... Read more

A:Computer Randomly Shuts down.

what are the temps and voltages from the BIOS?

which fan is not working? is it a case fan or the cpu fan?

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RELEVANCY SCORE 83.6

OS: Windows 7 64 Bit Ultimate
CPU: I5-2500K
RAM: 8GB
Video Card: Powercolor 6850

My computer randomly shuts off this past 2 months and have not shut off in the past.

The computer:
- The fans have been cleaned and all the dust "blankets" have removed from the rear exhaust fan and the video card
- The computer temperature readings:
http://i.imgur.com/IfXLei3.png
- If I recall the computer never shuts off during winter but has started this summer. I believe I require more fans because there is only a rear exhaust fan.
- The power cord on connecting on the power supply is strong and is not loose.

Would purchasing an intake front fan blowing to the back and an intake fan on the top of the case blowing down fix this problem? It has really caused me quite a headache as I thought it was either the power cord, or the temperature problem but I can't think of anything else.

A:Computer shuts off randomly.

Download HWMonitor from here:

http://www.cpuid.com/softwares/hwmonitor.html


Make sure to download the .zip file to your desktop.


Once downloaded to your desktop unzip the hwmonitor.zip folder to your desktop.

Open up the unzipped folder and run either the 32bit Software or 64bit Software. How to tell the difference: http://support.microsoft.com/kb/827218
Allow HWMonitor to run while the PC is at an idle state. After about five minutes of running at idle take a screenshot and save the image to your desktop.

Now allow HWMonitor to run while gaming or doing heavy processing for about five minutes. Take another screenshot and save the image to your desktop.

In your next reply please include both screenshots.

http://www.techsupportforum.com/forums/f195/how-to-post-a-screenshot-184291.html

What is the make and model number of your PSU, GPU, motherboard, etc.

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RELEVANCY SCORE 83.6

Hi, recently my computer has been shutting down randomly whilst playing games and i cant seem to find the reason. Could somebody please take a look at my Temp and volt reading to see if maybe its a PSU or cooling problem. Thanks.

Readings:
http://imgur.com/OgNBSmA

Specs:

Motherboard: Asus P8Z77-V LX Motherboard
CPU: Intel 3rd Generation Core i5-3570K CPU
CPU Cooler: Coolermaster Hyper 212 Evo
GPU: Asus GTX 780 DirectCU II 3GB GDDR5
RAM: Crucial Ballistix Sport 8GB Kit
HDD: Western Digital Green - 1TB Desktop SATA Hard Drive - OEM
SSD: Samsung 840 Series 120GB 2.5 inch SATA Solid State Drive
PSU: Corsair Gaming Series 2013 Edition GS 700W ATX
Optical Drive: LG GH24NS95.AUAA 24x SATA SuperMulti Internal DVDRW Bulk
OS: Microsoft Windows 7 Professional 64bit
Case: Coolermaster Storm Trooper Case
 

A:Computer Shuts down randomly

CamSmitty17 said:


whats the brand and model of your computerClick to expand...

Its custom, i made it
 

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RELEVANCY SCORE 83.6

Hello,

I have a Dell Optiplex GX150 running XP Pro that I recently had cable internet hooked up to. The computer ran perfectly fine before having the internet installed. Now whenever I am surfing, the computer will just randomly shut itself off. I cannot figure out why the computer shuts itself off. If anyone has any suggestions, that would be greatly appreciated.

Thanks,

Matt
 

A:Computer Randomly Shuts Off

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RELEVANCY SCORE 83.6

Problem: So after about 15 minutes my computer will just shut down, or sometimes the screen will freeze permanently (mouse doesn't move on the screen and video or music stops) but the screen just usually goes black, so i have to shut off with the button.The weirdest thing is that if i open it right away, the screen will be all black ! After that, if i wait a while, it opens as if nothing happened, but then the same thing happens again.. it'll just shut down without warning.

I had this other problem months ago where i couldn't even open my computer (the screen was all black) but i got someone to reinstall windows for me (i'm not really willing to reinstall it again..) and it was working fine, until now..

So I've tried: rebooting, system restore, scanning my computer and some of the options when pressing f8 or f12 when first opening. Right now i'm on safe mode, and it's not closing ! But i need a solution that more long term..i just found out there's not volume on safe mode...
here is all the info:
Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: AMD Athlon(tm) 64 Processor 3500+, x86 Family 15 Model 79 Stepping 2
Processor Count: 1
RAM: 447 Mb
Graphics Card: NVIDIA GeForce 6100 nForce 405, 1 Mb
Hard Drives: C: Total - 151064 MB, Free - 89347 MB;
Motherboard: Acer, EM61SM/EM61PM , ,
Antivirus: avast! Antivirus, Updated: Yes, On-Demand Scanner: Enabl... Read more

A:computer shuts down randomly..

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RELEVANCY SCORE 83.6

When I went to college 6 months ago. I brought my desktop with me, worked fine before I left. Got to school set it up, and when I'm running many processes on my computer or loading up a game it will turn off. Then after that some times won't even turn back on. I thought maybe it was my power supply since the one I had was the minimum power I needed, and was old. So I bought a brand new PSU with more power, and the same problem is happening.

Here is my specs

Motherboard: Gigabyte S Series P35-DS3R
PSU:Corsair TX 850 W
Processor: Intel(R) Core(TM)2 Duo CPU E6750 @ 2.66GHz (2 CPUs)
Memory: 4 Gigs of Ram
Hard Drive: 800 Gig HD Total
Video Card: NVIDIA GeForce 8800 GT

I tried many different ideas to fix it. I thought it was either the power supply was going bad, or over heating. But I got a new power supply and the heating is normal

UPDATE:
Alright, I just removed everything from my computer, took motherboard out and processor out. Put it all back in and made sure everything was connected, and connected tightly. Computer turned on, and was loading everything. Tested loading a game, and right before the map loaded up it crashed. Then turned computer right back on, and turned off in a minute or so.

I'm going try get all my information on my backup hard drive then reformat. If that doesn't work any idea?
 

A:Computer Shuts off Randomly

reiger said:





I'm going try get all my information on my backup hard drive then reformat. If that doesn't work any idea?Click to expand...

For a fault that first started happening 6 months ago!
Yes please do a clean install of Windows to confirm its not software related
Note: A clean install means removing the Partition(s)

Obviously this is Vista 64Bit OS ?
I suspect that you may have a Gigabyte Restore disc (or image on your hard drive) with this computer as well?
Then try that
At least then you will know if its hardware related (as you suspect already that it is)
 

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RELEVANCY SCORE 83.6

Hello everyone. I have been lurking on the boards (they always seem to come up in search results when I have a computer question!) and I wanted to say thanks for the great service you provide. I now have a problem I can't figure out and haven't found it in the search engine.I have a desktop PC that began shutting off randomly. At the time it had contracted a virus of some sort so I suspected that was causing it to shut down. It would kick itself off (no warning, kind of like if the electricity went off) and then start itself back up and repeat this process continually unless I held the power button in while it was starting itself back again. It would not even load in Safe Mode. I let it sit for about 6 months because I didn't feel like dealing with it.The other day I decided to see what it's problem was so the kids could have computer access at home again. When I turned it on in Safe Mode, it ran with no issues and stayed on the entire time (I had it on for at least 8 hours). I ran a Malwarebyte's Anti-Malware scan and removed the infections it found. I ran the defragment program. Tried to start it up in regular mode and it shut down after a few minutes. I ran two more scans and they came back clear. I managed to get the automatic restart function turned off (in between multiple times of it shutting off and restarting). Then I began getting the blue screens of death. These are two codes I got last night (on separate shut downs):***STOP: ... Read more

A:Computer randomly shuts off

Upgrade to SP3, and we will go from there.

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RELEVANCY SCORE 83.6

 Hi, I have a lenovo computer m series (Lenovo_MT_1015). I've had it for more than a year. Recently it has been shutting off randomly when plugged it. It just goes dead.  To turn it back on, I need to disconnect the power supply from the back of the computer, plug it back in, and then it turns on again. Without that it won't turn on.  It came with windows 8 but I upgraded to windows 10.  What do I do?

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RELEVANCY SCORE 83.6

i have a customers computer that randomly shuts down in the middle of just general usage. I will do the basic trouble shooting, but any further info or tips would be great. Thanks.
 

A:Computer randomly shuts down

Common causes for this would be overheating or PSU failure.

Download and install this to keep an eye on your CPU temperature. Set it to display the temps in the task bar. If the temps are going over 80șC you should check the fan is OK and that the heatsink is clean, also replace the thermal paste on the CPU.

http://www.alcpu.com/CoreTemp/
 

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RELEVANCY SCORE 83.6

OS: Windows XP Corp SP2
PSU: ENERMAX Liberty 620W
MOBO: Foxconn nForce4 SLI ATX AMD
GPU: XFX Geforce 6800 XT
CPU: AMD Athlon 64 X2 3800+ Manchester 2.0GHz
RAM: G.SKILL 2GB (2 x 1GB) DDR 400
HD(s): WD Caviar 250GB 7200 RPM SATA 3.0Gb/s & Seagate Barracuda 7200.10 250GB

I built this PC. Originally I got a string of bad Asus Mobos, 3 in a row, and after I got fed up with it I decided to buy a cheapy Foxconn mobo.

The Problem:
Now, the "random" shutdown isn't completely random. It usually only happens when Im playing a game, but it could be anywhere from 20 min to 6 hours into gameplay. First thought was that something was overheating, but I got a temperature logging thing and only thing running a bit hot are my HD's at 70 degrees (which would cause my comp to lock up, not shut down I would think, if they DID overheat). Second thought is that either my PSU or my Mobo are bad. Obviously I could get a PSU tester thing, but I dont know how to use one and I'm not sure if thats even the problem. I mean could flashing the bios on my Mobo help? Is there any way I can test my Mobo? I'm looking for any possible solution besides having to bust out cash for a PSU tester.

Thanks all.
 

A:Computer Randomly Shuts Off

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RELEVANCY SCORE 83.6

I need help!!!! my computer shuts down automatically and re-directs to a blue screen and says fatal error and gives a bunch of zero's...what does this mean..plz help!!!.thanks...
 

A:Computer Shuts Down Randomly!!!!!1

It can have many causes. We can start out with the ones that do not cost anything. First of all does this happen in safe mode also? Restart your system and press F8 during the startup; choose safe mode from the menu. Note everything will look strange because of using 16 color. Run the system for a while and see if it restarts. If it does, you have a hardware problem. If it runs fine in safe mode, you have a software, driver, tsr problem.

Once you know where to look for the problem, it becomes easier to solve.
 

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RELEVANCY SCORE 83.6

Ok this is what I have:

Memory: CORSAIR XMS2 2GB (2 x 1GB) 240-Pin DDR2 SDRAM DDR2 800 (PC2 6400) Unbuffered Dual Channel Kit System Memory Model TWIN2X2048-6400 - Retail

OS: Microsoft Windows XP Home With SP2 - OEM

Processor: Intel Core 2 Duo E6400 Conroe 1066MHz FSB LGA 775 Processor Model BX80557E6400 - Retail

Mobo: Gigabyte GA-965P-DS3 Socket T (LGA 775) Intel P965 Express ATX Intel Motherboard - Retail

Keyboard: Sunbeam EL-KB-07SL 2-Tone PS/2 Wired Standard Illuminated Keyboard - Retail

PSU: ENERMAX Whisper II EG565P-VE FMA(24P) ATX12V 535W Power Supply - Retail

Video card: Open Box: connect3D 3056 Radeon X1900XT 512MB GDDR3 PCI Express x16 Video Card - OEM

Monitor: Hanns·G JW-199DPB Black 19" 5ms Widescreen LCD Monitor - Retail

HD: Seagate Barracuda 7200.10 (Perpendicular Recording) ST3250620AS 250GB 7200 RPM SATA 3.0Gb/s Hard Drive - OEM

Floppy drive: MITSUMI Black 1.44MB 3.5" Internal Floppy Drive - OEM

Case: APEVIA (ASPIRE) MX-PLEASURE-BK Black Steel ATX Full Tower Computer Case ATX 500W dual fan w/ automatic fan speed control. Connector 20 + 4 pin Power Supply - Retail

Optical drive: LITE-ON 16X DVD±R DVD Burner Black IDE Model SHW160P6S05 - OEM

I just got things together and I turned on the computer. I was getting ready to set the computer to boot from CD so I can install Windows. Then the computer just shut off. Then I turned it on again and once again it just randomly shut off. Some times it shuts off with in 15 seconds of tu... Read more

A:My new computer just randomly shuts off?!?!

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RELEVANCY SCORE 83.6

Not a day goes by that my computer doesnt shut down on me in the middle of a task,wether its surfing the web, playing a game, or writing a report. I cant figure out whats wrong with it. Sometimes it will shut down within the first 30 seconds of turning it on, other times it will 3 minutes into and other times it will 10 minutes into it. i check all my plugs are fine, i ran scandisk, i defragged and everything came up hunk-dorey. so whats wrong with it, im baffled. Help!!
 

A:Computer shuts down randomly

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RELEVANCY SCORE 83.6

About a week ago, right after getting rid of a nasty little adware/virus that slipped past Norton, my computer started shutting down on its own. Usually twice within the first 15 minutes of startup, once more an hour or two later, then it runs great for 10-12 hours, or until I go to bed.
 
-- I've been poking around in event viewer and see Event ID 41 Kernel power for all the times the comp has shut off. It also lists, under Errors, 3011 and 3012, Loadperf.
 
-- The PSU is eight months old, a Corsair HX850, which was swapped out when my other very new Corsair completely died a couple months after building my comp. 
 
Any help y'all could give me would be greatly appreciated. Thank you!

A:Computer shuts off randomly

Hello Bonnie Lass,
Please download these programs to Desktop, and Copy and Paste back here. Note these need to be done in Normal mode, not Safe mode.
 
Please post a snapshot with Speccy for more system details -How to Publish a snapshot with Speccy <<-- Full Directions Here (only Copy / Paste the link)
 
 
Download Screen317 Security Check from Here or Here and save it to your Desktop.
Double-click SecurityCheck.exe Padlock Icon
Follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt
Please Copy / Paste the contents of that document.
Note 1:: If any security program requests permission to access the Internet, allow it to (it is 100% safe)
Note 2. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message, (or similar) restart computer and Security Check should run
 
 
Please download MiniToolBox  to desktop to run it.
 Checkmark the following boxes:
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
 Click Go and Copy / Paste the result. (result.txt)
 
 
This may give us a better view of the internal problems.
 
Thank You .....

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RELEVANCY SCORE 83.6

Hey i am new to this site but it looked good because i need some help :) well basically i have a computer i built it myself last Christmas so i have had it for a year and a bit now and it has been working fine and then it started to randomly shut down.. it started whilst playing wow after 30 mins in it would shut off then i noticed it do it randomly and its been a while now and i have come up with the following reasons

1. it shuts off on any high end specs game
2. when extracting big files it may shut down
3. when converting files

that is basically the reasons it will shut down.. as i dont have an income i dont have a lot of money but i cant afford to build a new machine so i took it apart, cleaned it all it has a case fan as well and it helped for a bit but then started happening again
currently whilst running now my cpu is 18c the gpu is 43c the system is 36c and the core is 43c this seems fine but when i run a game the cpu will go to up to 75c which seems odd and the rest heat up but are still okay

my specs are

System Manufacturer: MSI
System Model: MS-7369
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 6000+, MMX, 3DNow (2 CPUs), ~3.1GHz
Memory: 3072MB RAM
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Card name: NVIDIA GeForce 9400 GT
Manufacturer: NVIDIA
Chip type: GeForce 9400 GT

i dont know what else you will need but thats all the information i have.. and it could be the cpu the gpu the hard drive or the ram but i have no idea and can... Read more

A:Computer shuts off randomly

Off the top of the head this seems like it could be 2 things. Either your processor is getting to hot and the SMART CPU feature is shutting it down.

Or you could be exhausting the PSU. That's my opinion. Have you check into these? You should.

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RELEVANCY SCORE 83.6

A while ago, I posted a problem about my computer shutting down and throught I had it fixed after scanning/removing spyware and running disk check. But the last few days it's been happening again. It just shuts down while I'm working on something, either surfing the net, working in psp, working in windows movie maker, checking email, etc. Then I can't turn it back on by pushing the button on the tower. When I look in the back of the tower, the green light for the power isn't on, so I have to push the power cord in and out and jiggle it around a bit to get the green light to turn on and the computer to start up. What could be wrong?

Computer specs:

HP Pavilion 531w
1.3 GHz Intel Celeron processor
256mb RAM
40GB hd (11GB remaining)
Windows XP Home
 

A:Computer randomly shuts down

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RELEVANCY SCORE 83.6

My hp labtop would shut off suddenly while the battery  had around 40-50% of battery life. I charged the battery to 100% and the same thing would happen around 50%. Fully charged it again and it suddenly shut off at 70%, but now the laptop cannot turn on unless the AC power cord is connected. Now when I turn on the laptop I receive an HP BATTERY ALERT - which says storage capacity of the battery to be very low etc.(601) I completed the system extensive test and everything PASSED, but the battery won't scan (Battery Check: Not installed).

A:Computer Shuts Off Randomly

Replace battery! 

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RELEVANCY SCORE 83.6

My Windows Vista Desktop Computer will randomly shut itself off for no reason whatsoever. It is at a point now where it is expected it will do it because of how frequently it occurs. When it happens, my screen will read no signal, and the computer does nothing. Then after roughly 10 minutes the computer reboots and asks if I would like to reboot normally or with the "safe" options. I am not sure where to go from here or what action is necessary to resolve this issue.

Thank you,

Lush1

A:Computer randomly shuts itself off

Hi and elcome to TSF make and model of your computer please or if it is a custom built machine please post the make and model of
motherboard
cpu
ram
gpu
and power supply
is there still harddrive activity ie light flashing

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RELEVANCY SCORE 83.6

(Yes, I know there's a topic like this, but mine is different)

Well, today I just installed a new 1GB of DDR RAM into my PC and it runs good. However, now it has been shutting down randomly. Of course, since my computer is messed up and (as usual) I have to wait about a half hour before it will boot at all (It turns on, but it attempts to run a scan of my PC, but stops at the graphic card and freezes). Does anyone know any solution(s)?
 

A:Computer Shuts Down Randomly

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RELEVANCY SCORE 83.6

I received a pop up messge stating Warning!Security report. Your computer is infected! It is recommended to start spyware cleaner tool. Internet Explorer then opens <hxxp://antivirus-xp-pro-2009.com/?code=0000266>. Ever since this, I have been having problems with my computer shutting down. I have run all the antivirus and spyware software and some files have been removed. The problem still exist.My computer informationOS Name Microsoft Windows XP ProfessionalVersion 5.1.2600 Service Pack 3 Build 2600OS Manufacturer Microsoft CorporationSystem Name MAINSystem Manufacturer EMACHINESSystem Model T6520System Type X86-based PCProcessor x86 Family 15 Model 12 Stepping 0 AuthenticAMD ~2392 MhzBIOS Version/Date Phoenix Technologies, LTD 6.00 PG, 5/13/2005SMBIOS Version 2.4Windows Directory C:\WINDOWSSystem Directory C:\WINDOWS\system32Boot Device \Device\HarddiskVolume1Locale United StatesHardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"User Name MAIN\OwnerTime Zone Eastern Daylight TimeTotal Physical Memory 1,024.00 MBAvailable Physical Memory 312.18 MBTotal Virtual Memory 2.00 GBAvailable Virtual Memory 1.96 GBPage File Space 2.11 GBPage File C:\pagefile.sysDDS TxtDS (Ver_09-03-16.01) - NTFSx86Run by Owner at 19:50:33.65 on Wed 03/18/2009Internet Explorer: 7.0.5730.11Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.894.405 [GMT -4:00]AV: McAfee VirusScan *On-access scanning enabled* (Updated)FW: McAfee Personal Firewall *enabled*=============... Read more

A:Computer randomly shuts down

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explanation about the tool. No input is needed, the scan is running.Notepad will open with the results, click no to the Optional_Sca... Read more

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RELEVANCY SCORE 83.6

hey eveyrone on occassion my computer randomly shuts down without warning

well it does actually shut down it goes into some form of idle mode, where my monitor goes black and the powerlight blinks and i can still hear my computer running.

my question is could this be my monitor giving out (its a CRT comming on 7 years old now), or maybe my video card (which is only a month old)

or possibly a virus, but it doesn't happen often enough to make me believe its a virus.

this seams to happen once every week or two and i leave my computer running all day everyday with the monitor off

any help or ideas is apprecieated
Allen
P.S. i should also note that this seams to only happen while using windows media player (at least the last 4 times it has been while watching a movie on my computer and i have the most recent version of Windows media player)
 

A:computer randomly shuts down

Sounds like it is set to turn off after so many minutes under power management. You should be able to get it to come back to life by moving your mouse. (This normally takes longer than it seems like it should.) Or, you can go into power management and set it to never shut down automatically.
 

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RELEVANCY SCORE 83.6

As the title says my laptop (Compaq Presario r3000 WinXP Pro, Pentium 4) shuts down at the oddest times. Now usually it happens when I accidently move the charging/power cord. (I need to leave the cord in because my battery has been shot for a while.) So I think it might have something to do with the power connection but then sometimes it just shuts down when I'm not even touching it.
Could it be that the cpu is getting too hot? I've tried taking the back cover off to clean out the fans but I couldn't get one of the screws out because my screwdriver broke. So I figure I'm going to try that first when I find a new screwdriver thats not a piece of junk.
Any other suggestions?

A:Computer Randomly Shuts Down

You've stated the 2 most obvious places to start looking. Heat could cause it, or the power connection inside the laptop could be loose. Possibly where it's soldered to the board
Mark

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RELEVANCY SCORE 83.6

Hello, Like my title says my pc will shut off randomly. It first started while I was gaming however an hour ago it shut off while on facebook. My pc was only on for a good 5mins prior to shut down. While gaming my GPU temp and PCB temp were normal, so I don't see this being a over heating issue. I just cleaned out the dust from my pc hoping that will be a easy fix, but we all know nothing is that easy so here I am. Here's some info about my pc.
Windows 7 64 bit
PSU-TX650W Corsair-1 year old
AMD Phenom II X4 940 Processor 3ghz-1 year old
3gb of memory
NVIDIA Geforce GTX 260-1 year old
I think this is my hard drive so forgive me if I'm mistaken
WDC WD5000AAKB-00YSA0 ATA
I ran scans off AVG and shows no signs of a virus.
Thank you for your help!

A:Computer shuts off randomly

d/load and run the h/drive makers diagnostic utility on the h/drive

Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.

if it comes up clear run

chkdsk /f

are you seeing any error messages

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