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Safe Mode/Automatic Updates blocked by XP Defender

Q: Safe Mode/Automatic Updates blocked by XP Defender

Hello

A couple of days ago my laptop (Toshiba Satellite Pro A300, running XP Professional) became infected by "XP Defender 2011". In an attempt to be clever I tried to remove it myself using RKill, FixExe and then Malware Bytes. After managing to remove some infected Registry files and one infected file (see log below) there is no longer the Defender pop-up or block on the Firewall. However, when I try to run my laptop in Safemode I get a blue-screen message about there being a known virus on my system, my Automatic updates are blocked and my web browsers (Mozilla, IE) occasionally crash.

Thank you very much for your time.

Ali

Here is my MBAM log:

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6575

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

14/05/2011 14:34:22
mbam-log-2011-05-14 (14-34-22).txt

Scan type: Full scan (C:\|)
Objects scanned: 275806
Time elapsed: 1 hour(s), 49 minute(s), 25 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 6
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\FIREFOX.EXE\shell\open\command\(default) (Hijack.StartMenuInternet) -> Bad: ("C:\Documents and Settings\Owner\Local Settings\Application Data\lmd.exe" -a "C:\Program Files\Mozilla Firefox\firefox.exe") Good: (firefox.exe) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\FIREFOX.EXE\shell\safemode\command\(default) (Hijack.StartMenuInternet) -> Bad: ("C:\Documents and Settings\Owner\Local Settings\Application Data\lmd.exe" -a "C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode) Good: (firefox.exe -safe-mode) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\IEXPLORE.EXE\shell\open\command\(default) (Hijack.StartMenuInternet) -> Bad: ("C:\Documents and Settings\Owner\Local Settings\Application Data\lmd.exe" -a "C:\Program Files\Internet Explorer\IEXPLORE.EXE") Good: (iexplore.exe) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
c:\documents and settings\Owner\local settings\application data\lmd.exe (Trojan.FakeAlert.Gen) -> Quarantined and deleted successfully.

RELEVANCY SCORE 200
Preferred Solution: Safe Mode/Automatic Updates blocked by XP Defender

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Safe Mode/Automatic Updates blocked by XP Defender

Hello, please run these now.Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!Be sure to download TDSSKiller.exe (v2.5.0.0) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
Vista/Windows 7 users right-click and select Run As Administrator.If TDSSKiller does not run, try renaming it. To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.Click the Start Scan button.Do not use the computer during the scanIf the scan completes with nothing found, click Close to exit.If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).Copy and paste the contents of that file in your next reply.If TDSSKiller does not run, try renaming it. To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to these[/color] instructions. In some cases it may be necessary to redownload TDSSKiller and randomly rename it before downloading and saving to the computer.Next run ATF and SAS:Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".From your regular user account..Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..DO NOT run yet.Open SUPER from icon and install and Update itUnder Scanner Options make sure the following are checked (leave all others unchecked):Close browsers before scanning.Scan for tracking cookies.Terminate memory threats before quarantining.Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.Now reboot into Safe Mode: How to enter safe mode(XP)Using the F8 MethodRestart your computer. When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu. Select the option for Safe Mode using the arrow keys. Then press enter on your keyboard to boot into Safe Mode. Double-click ATF-Cleaner.exe to run the program.Under Main "Select Files to Delete" choose: Select All.Click the Empty Selected button.If you use Firefox or Opera browser click that browser at the top and choose: Select AllClick the Empty Selected button.If you would like to keep your saved passwords, please click No at the prompt.Click Exit on the Main menu to close the program.NOW Scan with SUPEROpen from the desktop icon or the program Files listOn the left, make sure you check C:\Fixed Drive.Perform a Complete scan. After scan,Verify they are all checked.Click OK on the summary screen to quarantine all found items.If asked if you want to reboot, click "Yes" and reboot normally.To retrieve the removal information after reboot, launch SUPERAntispyware again.Click Preferences, then click the Statistics/Logs tab.Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.[color="#FF0000"]Please copy and paste the Scan Log results in your next reply.Click Close to exit the program.Please ask any needed questions,post logs and Let us know how the PC is running now.

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RELEVANCY SCORE 71.6

I am experiencing a strange issue with the updates of Windows 10 due to the disabled Defender. I have installed AVAST Free which in turn has disabled the Defender. With the Defender disabled, the system tries to update it and fails, but it also blocks the rest of the updates.
For now I have fixed this by uninstalling AVAST. Is there a workaround for this? Has anyone the same problem?

A:Win 10, blocked updates due to disabled defender.

Originally Posted by zanxion


I am experiencing a strange issue with the updates of Windows 10 due to the disabled Defender. I have installed AVAST Free which in turn has disabled the Defender. With the Defender disabled, the system tries to update it and fails, but it also blocks the rest of the updates.
For now I have fixed this by uninstalling AVAST. Is there a workaround for this? Has anyone the same problem?



Sounds more like an issue with Avast, rather than the fact that it has disabled Defender.

I use Avira Free on lots of machines - which, of course, also disables Defender - and have no issue with installing or downloading updates.

I even did a couple of Windows 7 to 10 in-place upgrades with Avira Free already installed and active during the upgrade process (yes, I read that is a no-no). Not only did it work, but on the first boot Avira then announced that it detected a new OS and needed to perform a self-update for better Windows 10 compatability. Not a single hiccup related to antivirus running.

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RELEVANCY SCORE 70.8

I have automatic Windows Update turned off - simply download and notify me when necessary, but do not automatically install; this allows me to review and reject "updates" I simply don't want - usually having to do with intimate tracking and/or Windows 10-anything on this 8.1 system.

Unfortunately, this affects Windows Defender updates as well, meaning I get notifications every day about a need to install updates, sometimes more than once per day.

Is there a way to turn ON automatic updates for Windows Defender without turning on automatic updates for everything?

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RELEVANCY SCORE 69.2

Hi
I have Thinkpad T43, with windows XP professional.

Since few days whenever i launched my ATI catalyst control center I would get BSOD and laptop will boot automatically and then everything would be fine.

Then while browsing my wife downloaded some media player exe, and since then my IE was redirecting to unknown sites (xalab etc) not to mention various ad pop-ups. One of the online video sites gave a message that I have TROJ/Rustok-N. (Also I would like to mention since couple of months my System Restore was not working although everything else was working fine)

I ran spybot, malawarebytes, trojanremover and removed whatever was reported. But the problem persisted, so I renewed my Norton Internet Security (actually got Norton 360), ran scans but it couldnt find anything.

Then I booted in safe mode and ran all these again, last thing I remember trojanremover prompted to remove something like sv~.exe and i did, when i restarted the system in normal mode I got BSOD and laptop rebooted, I disabled automatic restart on failure but it keeps on doing that.

I then went to Access IBM and restored by configuration which brings back the system files to previous state (the most latest point available was 07/2006)
I still got the BSOD while booting into normal mode, but safe mode was working fine.

I then went into safe mode and disabled couple of services on startup, then my laptop booted fine in normal mode, I found that now windows xp was reset to SP2, so i ran windows update w... Read more

A:BSOD 8E while booting into normal mode, Safe mode fine. Disable automatic restart doesnt work.

FWIW: http://kadaitcha.cx/xp/stop_error.htmlAs stated, it's a matter of hide-and-seek, with no guarantee of finding the culprit.Another link that may be useful: http://aumha.org/a/stop.htmLouis

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RELEVANCY SCORE 66.8

Greetings. Windows XP Pro (Laptop). Received fictitious alert about windows tool {?} and virus found. I do not have that product, obviously malware of some sort. I was running Symantec AV. It did not catch anything. After doing a little research, I found I could not start taskmanager (no message about being blocked by admin, it just would not start. NOt from Ctrl-Alt-Del or cmd - taskman.exe or right clicking on the start bar. The menu choice was available but when cliked nothing happens.) Decided to go into safe mode and see what I could find. Safe mode will not boot, it loads the drivers then BSOD. Ran MalwareBytes, Spybot (was running active, updated and scanned) no results from those. I upgraded to Kaspersky to see if it would find anything alas it did not.

Here I am with my hjt log. Any help would be greatly appreciated. If you happen to get the physical address of the SOB that created this mess let me know, I'll be discrete about it

- Brandon

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:07:04 PM, on 10/30/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16915)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Vi... Read more

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RELEVANCY SCORE 66.8

Well, on my Windows Xp computer (Running media server) my friends decided to change my password and block safe mode so that when I enter it it restarts my computer. How could I load safe mode without it restarting my whole computer?
 

A:Safe Mode Is Blocked.

Safe Mode requires a password same as normal mode, so if they changed your password, Safe Mode won't help you.
Running SFC /SCANNOW from normal mode, and chkdsk /R from normal mode or the Recovery Console are the first things I'd try for getting Safe Mode working again. A repair install might be the fastest solution though, but you'll have to re-install SP3 and the other Windows Updates.

If you are wanting to use the Built-in Administrator account, and you are running XP Media Center Edition, you don't need to boot to Safe Mode like you do in XP Home. Just press CTRL+ALT+DEL twice at the Welcome screen, then type Administrator and enter the password (if any) into the Classic Login box.

If the Administrator account has a password and you don't know it, the forum rules won't let us help you get around it, you'll need to have a chat with your friends to find out what they changed the password to.
 

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RELEVANCY SCORE 65.6

Hi All,Does any one know if it is possible to do an unattended reboot into admin safe mode on an XP Pro PC. My home network has been giving lots of grief lately resulting in me wanting to reboot into safe mode. Rather than sit there manually closing the machine down, rebooting, waiting to press F8, selecting the boot mode, selecting the OS, selecting the User etc I'd like to be able to click on a script, (or something) then go off for a natter and or make a cuppa and come back to find the machine at the safe mode desktop. Any help would be much appreciated.

A:Automatic reboot into safe mode

hi, i googled ,like i always do ,found a batch in post #6 here ,have no idea if it works,http://www.msfn.org/board/topic/65219-unattended-reboot-to-safe-mode/more possible info .good luck http://tinyurl.com/6qqnebo

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RELEVANCY SCORE 65.6

I have very limited knowledge here.
It is cancelling any program I try to open (including the ones recommended by bleepingco.). Instead of safe mode, it opens a screen of system32 descriptions. Do I find an xp disc and start over? It is my parents old computer, so they are scared of this idea of some person acquiring all their information. -.-
Help would be much appreciated

A:pc defender virus, no safe mode

I'll report this topic to appropriate hekpers.
Hold on....

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RELEVANCY SCORE 65.2

As an aid to system security, my XP home system normally runs with no Admin account open, just a user (limited) account. It appears that in this situation, I will not receive any automatic XP updates. I have to log in the Admin account to get the updates. Is this correct?

Thanks
 

A:Automatic Updates vs. User Mode?

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RELEVANCY SCORE 65.2

Hello!

My laptop seems to be stuck in an endless cycle of restarting.
I had automatic updates running, and this downloaded 7 updates, the first of which was Security Update for .NET framework Version 1.0 (or something to that effect). I didn't take too much notice of it running in the background, and when it came time to restart for the changes to take effect I duly did so. The Compaq screen loads (under warranty a problem was fixed and they changed from HP to Compaq) and then Windows screen, but then restarts. This happens continually. I've let it run about 5 times over but then turned it off.
I tried running in safe mode, but this hangs at atisgkaf.sys and restarts. I'm not sure what else to do and my techie flatmate suggested running the boot cd, but since I don't know the administrator password I can't logon while running a repair. I am the only one using the computer so have never bothered with accounts or passwords.
I usually hibernate the laptop, not turn it completely off, so this problem could have been lying dormant for some time (i.e a virus, but i do weekly checks with ad-aware and spybot).
BIOS is foreign to me and I had a look but didn't change anything and exited without saving.
At one stage of trying hopefully to restart and turn off and have something different happen when I next turned it on, nothing happened- CD drive spins momentarily, fan starts, but hard drive doesn't spin, and the blue light showing activity doesn&#... Read more

A:Automatic Restart, Safe Mode Crashes Too.

Hi n8_r_moore and welcome to BC!Pretty much looks like your system files are screwed. I suggest doing a Repair-Install. Doing a Repair-Install will keep your files intact.Repair Windows XP.Let us know how it goes.

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RELEVANCY SCORE 65.2

I am trying to make a program automatically load along with the basic drivers and files windows loads in safe mode.
I've seen several people doing it, so how can I do it?

A:Automatic program load in safe mode

You should have a complete backup of your system so that you can re-image it in case you brick the computer.

The steps that you need to take depend on what the program is and how the program works. What is the program that you want to automatically run while in the safe mode?

If the program that you want to add to the safe mode is a service, then this info might help:
Dragon Army Dropout: Adding Services to Safe Mode in Windows 7

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RELEVANCY SCORE 64.8

I have a windows 8 desktop that has its internet connection blocked by malware. Everything runs fine including the internet in safe mode with networking. My anti-virus is AVG. I have malwarebytes and superantispyware update and working on it. When I run these in safe mode they fine lots of malware and remove it. But then when i boot back into normal mode they find nothing and the internet doesn't work. In safe mode they are finding things called search dial, PUP objects etc..
 

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RELEVANCY SCORE 64.8

Hello,
This is my first time posting here so I'm really sorry if I mess up.  I've saved computers using your tutorials before, but this is the first time I haven't found what I needed to help. 
 
For a bit of background I'm running windows 8 on an HP elitebook.
I have malwarebytes and panda antivirus installed.
 
Right now I'm stumped because I can't seem to tell what I have going wrong.  Initially I noticed I had adware installed ("gosave") and took steps to remove it, and now the ads are not showing but I am blocked from downloading any programs or running any program other than firefox.  When I try to run anything else, I get a "class not registered" message.  I can't download any other antiviruses to try, and I can't boot in safe mode because I am blocked from opening any settings panels.  When I look to open the advanced startup settings via the search bar, I get a message that they do not recognize the file type, and if I choose to open the app store to look for a way to run it I get the same "class not registered" message.
 
This has stopped me from downloading and running any loggers as well.
 
What should my next steps be?
Thank you so much for the time!!!

A:Blocked from running anything other than browser, can't start in safe mode?

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===Download the version of this tool for your operating system.Farbar Recovery Scan Tool (64 bit)Farbar Recovery Scan Tool (32 bit)and save it to a folder on your computer's Desktop.Double-click to run it. When the tool opens click Yes to disclaimer.Press Scan button.It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.===Please paste the logs in your next reply DO NOT ATTACH THEM unless specified.To attach a file select the "More Reply Option" and follow the instructions.Wait for further instructions.

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RELEVANCY SCORE 64.8

Hello, I have probably 20 hours into trying to repair a Dell Inspiron 6400 running Windows XP Pro. The most frustrating part of this is that tools that I believe might help, such as Malwarebytes AntiMalware, Hijack This and RootRepeal are being blocked from installation or running by something...even in Safe Mode. I have tried the rename files names to get them to work...they still do not open. It is the "something" that I have been unable to find.
I was able to load Spyware Doctor, but when scanning it would hang up on one program...so it never finished. I was able to run Virut (it cleaned files, unable to open some) and right now Symantec Trojan.Vundo Removal Tool is running.
I have done a Windows Repair Installation which means I rolled back to SP1. I can get Internet access in Safe Mode, not in regular mode. When I try to update Windows it stops in the middle and says I have an error. I get a "spoolsv" error when the machine starts. From reading it appeared this is a Windows update issue. I did look for excessive SPL's and there were none. When in Internet Explorer I get the red letter warnings that I am infected with 18 trojans and should scan my machine. I did not click on scan my machine. Typically when trying to go to a antivirus/malware site I am blocked or Explorer/Mozilla closes.
I got regedit to work by renaming it reg-edit. The other above mentioned programs did not work even when renamed. Another program that will not work... Read more

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RELEVANCY SCORE 64.4

I'm an intern working on a small project for my company this summer. I'm more of a Finance person, so I'm having some technical problems with my project.

The company has about 200 computers with XP that are left on each night for automatic updates. I'm looking into the energy savings of having the computers in sleep mode each night instead - but will they still "wake up" for the automatic updates?

If you know, please help me out - thanks!

PS - I think Vista will do a lot of this automatically, but we're not making the switch for at least a year or two.
 

A:Sleep Mode, waking up for Automatic Updates

No they won't wake up.

The simple thing you can do is to synchronize automatic update with shutdown command.

First you must know when computers must be working.
Then go to Control Panel to Scheduled Tasks and add task: "C:\WINDOWS\System32\shutdown.exe -s -t x" where x is time in seconds to switch off (for eg. 300 = 5 minutes )
Set start time of update, then estimated time of update and after all computers will switch off.
 

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RELEVANCY SCORE 64.4

i was advised to move this thread here.

this morning when turning on my pc i found my taskbar had disappeared and my internet connection had disappeared. I ran through a few things to get it back and eventually decided it could be a virus. Not having a task bar or internet connection is rather annoying so i put it into safe mode so i could run the antivirus easier and browse the internet while it ran. when it came to restarting my pc it simply restarted into safe mode. ive tried "run windows normally" and it still loaded into safe mode. any idea?

running XP home edition
nvidia 9800gt gfx card
2gb
dell dimention 5000
if you need any other info just let me know.

A:automatic booting into safe mode? (advised to move to here)

fixed it myself.

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RELEVANCY SCORE 64.4

I am working on an HP 2000-2b09wm laptop running windows 8.   When you start the computer, it shopws the hp sign and under it is says, "WIndows Automatic Repair" then after it runs for a few minutes, it goes to a black screen?   I cannot get to the windows desktop to start repairing it or starting a virus scan.   I am kind of new to windows 8.  How can i fix this?  How do i start it in safe mode so i can install and start i virus scan?  Any help would be great.  THANKS!

A:How to start in SAFE MODE? Stuck on automatic repair?

From the Windows 8 Help & Support, here's the procedure
``````````````````````````````````````````````````````````````````````````````
Windows Startup Settings (including safe mode)
With Windows Startup Settings (which used to be called "Advanced boot options") you can start Windows in different advanced troubleshooting modes to help you find and fix problems on your PC.
To get to Windows Startup Settings
1.     Swipe in from the right edge of the screen, tap Settings, and then tap Change PC settings.
(If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, click Settings, and then click Change PC settings.)
2.     Under PC settings, tap or click Update and recovery, and then tap or click Recovery.
3.     Under Advanced startup, tap or click Restart now.
4.     Once your PC restarts, on the Choose an option screen, tap or click Troubleshoot.
5.If you don't see the Startup Settings option, tap or click Advanced options.
6.     Tap or click Startup Settings.
7.     Tap or click Restart.
8.     On the Startup Settings screen, choose the startup setting you want.
9.     Sign in to your PC with a user account that has administrator rights.
```````````````````````````````````````````````````````````````````````````````````````````````
 MS keeps coming out with updates tell... Read more

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RELEVANCY SCORE 64

I have the Virus Protector bug. It does everything described in the solution to removing it here. BUT I can't enter via Safe Mode with networking to get to my desk top and download Malware to erase it. When I enter my PC this way, it's the same as through normal channels, the Virus protector pops up, runs its bogus scan, and prohibits me from getting beyond its multiple pop up windows to my desktop.

I have tried all options available on F8, including going through my own Administrator page (which doesn't seem to work) and via the task manager, which returns the message it has been disabled. Is there an alternative solution to this or am I faced with taking it to the local PC doctor? (in which case, the PC will end up at the bottom of a canal - I can't afford the doctor bills!).

Thank you.

A:Blocked by Virus Protector even on entering via Safe Mode with Networking

Hello,Is this an XP or Vista machine?If you have another browser other than IE try to use that.If you cannot use the Internet,you will need access to another computer that has a connection.From there save mbam-setup.exe to a flash,usb,jump drive or CD. Now transfer it to the infected machine, then install and run the program. If you cannot transfer to or install on the infected machine, try running the setup (installation) file directly from the flash drive or CD by double-clicking on mbam-setup.exe so it will install on the hard drive.***Manually Downloading Updates: Manually download them from HERE and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.Try running RKill....Before MBAM ,it may take several tries.Please download Rkill by Grinler and save it to your desktop.Link 2Link 3Link 4Double-click on the Rkill desktop icon to run the tool.If using Vista, right-click on it and Run As Administrator.A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.If not, delete the file, then download and use the one provided in Link 2.If it does not work, repeat the process and attempt to use one of the remai... Read more

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RELEVANCY SCORE 64

Ok I am currently using my brothers computer that he built by ordering piece by piece, so this may be diffictult to explain it, but the computer is running Windows XP
I managed to contract some virus of some sort. The first symptoms were pop ups of porntube.com, then the generic box of You have a virus download software now. I tried to get AVG to scan but it could not detect anything, and by the time it was done scanning the screen was filled with download antivirus screens, and porn pop ups.

So i restarted my computer, and tried to start it up in safe mode, but as soon as it loads all the drivers it forces a restart, I then tried to start safe mode with command prompt and network, but agian the same thing.

So I then tried to start the computer normally, this actually booted up into windows, I saw my desktop and a flash of the toolbar then everything dissapears but my background and nothing happens, when i try to reboot and hit ctrl alt dlt as soon as i see the desktop i get a message saying task manager is blocked by administrator. This is my home computer and there has never been an issue with task manager before.
The only other thing I can think to do is the Windows XP disk, and try something with that, unfortunetly it is currently misplaced and I think it might be in another city right now. Is there anything I can do outside of using the XP disk, and if I do in fact have to re-buy the XP disk (which actually will only be like 10 bucks due to the sweet deal microsoft... Read more

A:Can't Boot in Safe Mode/Task Manager Blocked By Administrator

Ok one more quick question,
Turns out Windows XP Pro. is only avaliable through IU, I am not running pro on my computer right now, If I put pro. in, will I still be able to go through the proper steps using XP Pro on an already installed home edition
 

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RELEVANCY SCORE 64

Ok I am currently using my brothers computer that he built by ordering piece by piece, so this may be diffictult to explain it, but the computer is running Windows XP


I managed to contract some virus of some sort. The first symptoms were pop ups of porntube.com, then the generic box of You have a virus download software now. I tried to get AVG to scan but it could not detect anything, and by the time it was done scanning the screen was filled with download antivirus screens, and porn pop ups.

So i restarted my computer, and tried to start it up in safe mode, but as soon as it loads all the drivers it forces a restart, I then tried to start safe mode with command prompt and network, but agian the same thing.

So I then tried to start the computer normally, this actually booted up into windows, I saw my desktop and a flash of the toolbar then everything dissapears but my background and nothing happens, when i try to reboot and hit ctrl alt dlt as soon as i see the desktop i get a message saying task manager is blocked by administrator. This is my home computer and there has never been an issue with task manager before.


The only other thing I can think to do is the Windows XP disk, and try something with that, unfortunetly it is currently misplaced and I think it might be in another city right now. Is there anything I can do outside of using the XP disk, and if I do in fact have to re-buy the XP disk (which actually will only be like 10 bucks due to the sweet deal... Read more

A:Can't Boot in Safe Mode/Task Manager Blocked By Administrator

Hello, MacDiiddy
Welcome to TSF

My name is Billy O'Neal and I will be helping you. (Billy or Bill is fine, if you like.)
Please give me some time to look over your computer's log(s).
Please take note of the following:In the meantime, please refrain from making any changes to your computer.
Also, even if things appear to be running better, there is no guarantee that everything is finished. Please continue to check this forum post in order to ensure we get your system completely clean. We do not want to clean you part-way up, only to have the system re-infect itself. :)
If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
Finally, please reply using the button in the lower left hand corner of your screen.
Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just put a post here so that I know you're still here. We get a lot of people who simply leave, and if there is no contact for that amount of time I will have to assume you have "vanished" .

We need to run a Scan with DDSPlease download DDS, and save it to your desktop, from one of the following mirrors:This is a mirror
This is another mirror

Disable any type of "Script Blockers" or "Script Protection" installed on your sy... Read more

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RELEVANCY SCORE 64

Ok I am currently using my brothers computer that he built by ordering piece by piece, so this may be diffictult to explain it, but the computer is running Windows XP
I managed to contract some virus of some sort. The first symptoms were pop ups of porntube.com, then the generic box of You have a virus download software now. I tried to get AVG to scan but it could not detect anything, and by the time it was done scanning the screen was filled with download antivirus screens, and porn pop ups.

So i restarted my computer, and tried to start it up in safe mode, but as soon as it loads all the drivers it forces a restart, I then tried to start safe mode with command prompt and network, but agian the same thing.

So I then tried to start the computer normally, this actually booted up into windows, I saw my desktop and a flash of the toolbar then everything dissapears but my background and nothing happens, when i try to reboot and hit ctrl alt dlt as soon as i see the desktop i get a message saying task manager is blocked by administrator. This is my home computer and there has never been an issue with task manager before.
The only other thing I can think to do is the Windows XP disk, and try something with that, unfortunetly it is currently misplaced and I think it might be in another city right now. Is there anything I can do outside of using the XP disk, and if I do in fact have to re-buy the XP disk (which actually will only be like 10 bucks due to the sweet deal microsoft... Read more

A:Can't Boot In Safe Mode/task Manager Blocked By Administrator

http://www.bleepingcomputer.com/forums/ind...st&p=943085http://www.bleepingcomputer.com/forums/ind...st&p=943808Since you are in a hurry and need results fast I would just go for a clean installIf you saved you install key and can borrow one of those student editions cd's? Good luck

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RELEVANCY SCORE 63.6

Hello all,

A few of my programs are unable to communicate with their servers now and I can't figure out why as they were find two weeks ago and I haven't made any changes since then. The issue lies with a service/program within Windows as all the programs communicate fine in Safe Mode. Windows Firewall and ICS are both disabled within Services. Malwarebytes (my only AV right now) is disabled also.

I know this is an ongoing and repetitive subject but the numerous searches are all resulting in pointing fingers at an AV program, which I am sure is completely disabled. Any help is appreciated.

A:Blocked connections booting normal, fine in Safe Mode (No AV/Firewall)

First of all download and perform a full scan with Malwarebytes Anti-Malware to make sure it's not a virus, if this doesn't help open your task manager and post here all processes running.

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RELEVANCY SCORE 62.8

Hi,

Last night my PC was infected after visiting a normal blog. Immediately my PC was getting false messages of "intruder alerts" and prompts for running a scan. Although I clicked on the "x" to close the window rather than "Yes", the next thing I know I see a blue icon on my desktop for Security Tools.

It ran a fake scan - trying to tell me I had numerous malicious spyware programs. I ignored this, but now I can't use task manager, malwarebytes and spybot get blocked so they can't perform a scan, firefox runs really slow (nothing new there...), and often gets redirected to sites promoting symantec products, or won't let me access the internet - blocking various searches like when I googled "Security Tool virus removal".

I also get a rapid fire of windows alerts telling me my PC is under attack.

It has also downloaded a "Windows Security Centre" icon which looks to be a fake as this looks to be what is driving the alerts telling me my PC is under attack - the icons however are remarkably similar to the official microsoft security centre logos.....

I attempted to reboot the PC in safe mode, but this doesn't work as immediately it jumps into the BSOD after selecting any of the safe mode options - although when I reboot in normal mode this is fine.

It seems like this is just one of the variants of the security tools virus...

Can someone help please? I don't even know where to start with this....I just ... Read more

A:Security Tool - PC infected, applications blocked and BSOD when trying to boot in safe mode - HELP!!

Run this application first and then try mbamPlease download Rkill by Grinler and save it to your desktop.Link 2Link 3Link 4Double-click on the Rkill desktop icon to run the tool.If using Vista, right-click on it and Run As Administrator.A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.If not, delete the file, then download and use the one provided in Link 2.If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.If the tool does not run from any of the links provided, please let me know.Do not reboot the computer or you will have to run it again=====================================Also try thisWe Need to check for Rootkits with RootRepealDownload RootRepeal from the following location and save it to your desktop.Direct Download (Recommended)Primary MirrorSecondary MirrorSecondary MirrorSecondary MirrorZip Mirrors (Recommended if you have a slower connection or if the Direct Download mirror is down)
Primary MirrorSecondary MirrorSecondary MirrorRar Mirrors - Only if you know what a RAR is and can extract it.
Primary MirrorSecondary MirrorSecondary MirrorExtract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).Open on your desktop.Click the tab.Click the button.Check all seven boxes: Push OkCheck the box for your main system drive (Usually C:), and press Ok.Allow RootRepeal to run a scan of your system. This may take so... Read more

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RELEVANCY SCORE 61.6

A few hours ago, I was browsing the internet, when Firefox suddenly closed on me. Then a notification popped up with the little Windows Action flag saying that the Security Service was turned off, and immediately after that, my desktop went black, icons started disappearing, and a whole pile of "Delayed Write Failed" error messages popped up.

I immediately shut off the computer, booted in safe mode, and ran Malwarebytes, which picked up 5 infected files and trashed them. I restarted the computer and ran Avast's scanner to see if anything was still there, but within 5 minutes, the error messages were back again. I also realized that the virus was deleting and/or hiding my files (I hope it's the latter). I shut off the computer again, luckily before anything too important disappeared, and rebooted in safe mode. Ran Malwarebytes again and picked up two files, a Trojan file (FakeAlert), and an accompanying registry entry.

I was also going to try to set up Avast to run a boot scan, but it doesn't seem to want to work. The shields are all off in safe mode and it gives me an error message saying that the shields are unreachable every time I try to start them. The scanner still works though, for whatever reason. Even stranger, it ran just fine when I ran the computer in normal mode between the two safe mode boots. I don't know if this is just an effect of safe mode, or if the Trojan is doing something.

I've completed the preparation check... Read more

A:Windows - Delayed Write Failed, Trojan.FakeAlert; Avast shields blocked in safe mode

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/430198 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

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RELEVANCY SCORE 61.6

I can't install Win Updates. I tried getting into Safe Mode. I got the Menu, and selected Safe Mode with Networking, but I just get a blank screen. I have ERUNT, and went back 3 months, but that didn't help. Now, I have more updates that won't install.

I ran Malwarebytes and Superantivirus, and it didn't help.Please help.
Per prep instructions, I ran DDS and Defogger, and made sure Win Firewall is up.

A:Can't get Win updates or get into Safe Mode

No need for follow-up or help with this issue. It's not a malware problem. I had corrupt and missing files causing my problem. I worked with the Microsoft support team, and they helped me find the problem. Unfortunately, we couldn't get all the missing files. So, they are going to help me upgrade to Win 7.

I must say that they are rapidly changing the image of Microsoft from being an unresponsive software company to a customer focused company. I have never gotten such great service from any vendor, and at no cost to me. These guys went the extra mile for me. They were very responsive and skillful. And they are a Microsoft overseas outsource team. Forget what you heard about outsourced teams. They speak better English than some of us in the USA...very skillful and a job well done. :-)

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RELEVANCY SCORE 61.6

I can't install Win Updates. I tried getting into Safe Mode. I got the Menu, and selected Safe Mode with Networking, but I just get a blank screen. I have ERUNT, and went back 3 months, but that didn't help. Now, I have more updates that won't install.

I ran Malwarebytes and Superantivirus, and it didn't help.Please help.

A:Can't get Win updates or get into Safe Mode

With the information you have provided I believe you will need help from the malware removal team. I would like you to start a new thread and post a DDS log HERE and include a link to this thread. Please make sure that you read the information about getting started before you start your thread.It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient. Help is on the way!

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RELEVANCY SCORE 60.4

Hello Tech Support Guy members, I have a bit of an annoyance rather than major problem with my computer. First lets start off with my operating system - Windows XP Professional with Service Pack 2. I recently downloaded Windows Defender Beta 2 and when ever I try to update it, I am told that access is denied and I get an error code - 0x80070005. I have tried looking on Microsoft Knowledge Base and I really couldn't find much help, maybe I wasn't looking hard enough. Anyways, on to the Windows Automatic Updates part. When there are available updates, Windows displays the yellow shield with the exclamation mark inside of it in the system tray. You are supposed to click on the shield and it will ask you which type of installation of updates you would like to proceed with - express or custom, and then you go on your merry way with the updating process. Well, when I click on the shield it disappears from the system tray and about two seconds later it will reappear and this will constantly happen over and over. This gets really annoying and I would really like to solve this problem as soon as possible. Thanks, Jaimy.
 

A:Winodws Defender and Winodws Automatic Updates

So this has only happened since you installed Windows Defender? I would uninstall it, reboot, and see if that fixes your Automatic Updates. Remember, it's a Beta, and it hasn't been "perfected", as well as Microsoft perfects anything. So, do that and see if that fixes it.
 

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RELEVANCY SCORE 60

Acer 5252 - auto-processed Win7 Home Prem (64 bit) updates. System started running slowly - figured it was from some large games so deleted them and defragged - system progressively worse - no viruses detected. Started getting error when trying to CtrlAltDel to get to task mgr to see what processes were running - error was "The logon process was unable to display security and logon option...". Reboot brings up Windows with no errors but takes 5-10 min for anything to start, and then hangs again. Can only shut down with power button. Starting in Safe Mode (w/ or w/o Networking) works but restore points are missing, so can't revert (I had plenty of room so not sure why the old points were deleted).

Dragged out my old Acer 6530 - Win7 Home Prem (32 bit) - haven't used it since around Jan so it was several updates behind. Worked fine until Windows updates applied - then same behavior as the first laptop. Was able to revert back to prior Windows and problems were gone.

I've seen other people complain about the CtrlAltDel issue in the past, but not sure why it's hitting me now, especially on both 32 bit and 64 bit. I couldn't say definitively that was the only change on the 5252, but it was the Win update was the only thing changed on the 6530 last night.

I know there are security updates I need to put on, but I also need an operational laptop! Any ideas? I can't d/l any utilities on the problem laptop. I can run TSG SysInfo if you want ... Read more

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RELEVANCY SCORE 60

It there a way to run Windows 8 updates when in Safe Mode. Control Panel doesn't show the Update option.
 

A:Solved: Windows 8 Updates in Safe Mode

Isn't this the same question that you asked in your previous Thread at your Post #17..?

http://forums.techguy.org/windows-8/1144988-800703f1-error.html

T.
 

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RELEVANCY SCORE 60

Hi, just wondering if I'm the only one to have noted that MS offers to install pending Windows Updates on the Safe Mode login screen in an identical fashion to normal mode.

...er.. did you notice the inconsistency?

Situation: Set Windows Updates to notify, not download. Require password to log in. With pending windows updates, go to safe mode. MS use exactly the same screen as in normal mode, including the notification of updates and instruction to go to PC Settings to install them.

...er.. but it's Safe Mode... please sir, I haven't got an internet connection...

Oops?

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RELEVANCY SCORE 60

I've been working on my father's computer (an HP pavillion zv5000), and realized that he had some Windows XP updates to be installed, so I decided to download them. What I didn't realize at the time was that he hadn't installed any updates in almost 2 years (though Automatic Updates appear to be enabled). When I rebooted after the installations were complete, I could not start in Normal Mode.

When starting normally, I get a black screen with white writing saying that
there's been a problem with the computer (can't remember word-for-word), and gives me the option to start in safe mode, safe mode with networking, and another safe mode. It also offers to start up with the last settings that worked, or normal mode. When I try to boot up in normal mode, it sends me back to that same screen, and likewise when I try to boot with the last settings. Now it only works in Safe Mode.

I'm not really sure what's happened, and if it's related to the updates or if it could be a virus (I got a similar screen when my own computer had a virus a few years ago). I'd appreciate any and all help!

Thanks in advance
 

A:computer only starts in safe mode after updates

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RELEVANCY SCORE 59.6

After trying to update yesterday I got the "couldn't update, undoing changes" message. I let it finish and restart and it just goes back to the same undoing changes message. I tried restarting in safe mode but couldn't do that either. The only thing I can get into is bios after I restart it.

A:Stuck undoing updates, can't restart in safe mode. 8.1

Hello bwh,

If you like, you could see if using OPTION THREE in the tutorial below to completely reset Windows Update may help.

Windows Update - Reset - Windows 7 Help Forums

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RELEVANCY SCORE 59.6

This morning I saw the latest Windows 7 updates on an old computer I have (A VM running in XCP-NG) to run an old version of Confluence Wiki but that's not really important.
After installing the updates and rebooting the VM is so slow that it looks frozen at times. I restarted it in safe mode to remove the updates but when I access the Windows Updates list from Programs and Features it shows "No updates installed."
Has anyone else seen something like this? I have backups of this VM so I'm working to restore from a backup and before you ask, I know - I have to update that Win7 machine to a more recent version of Windows.
Thanks in advance and best regards.

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RELEVANCY SCORE 59.6

Running Internet explorer 7 , Firefox 3.5.18 and Vista Home Basic. Compaq Desktop computer.
Problem started this morning, couldn't turn on the PC. No power. Checked cords and plugs ,monitor would turn on ,printer worked so it's nothing to do with powerboards,sockets,electricity. Waited 10 mins and tried again. The pc powered up to the windows log in screen. I left it and came back 20 mins later and the light behind the power on/off button had gone from green to amber and the screen was blank. My initial thought was the PSU. I rebooted and got it working however Internet explorer wouldn't open but firefox would. I ran avg but could not open the home page to see the results of the scan. I closed firefox and tried to reboot but got an error message saying firefox was still running. I started the task manager only it wouldn't display, I could see the green icon only in the bottom toolbar. I couldn't see the taskmanager even though it was running. I powered down by holding in the on/off button for 10 seconds. Rebooted into safemode. I can run both browsers in safe mode. I downloaded spybot ,got updates and ran it and fixed the problems it found. I installed avira and ran it. It found 1 problem,
EXP/ms04-028.jpeg.A which was removed.
I was unable to get into windows update to get the online scan in either normal or safe mode. I'm not sure if the problem is a virus or not since after removing ms04-028 I still have the problem.
Any suggestions? and I ... Read more

A:Can only open browsers in safe mode, can't get windows updates

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RELEVANCY SCORE 59.6

Hi I've been struggling to remove some kind of virus from my computer. It redirects browser windows and won't let me download or update any malware removal tools. I used my laptop to download malwarebytes (not up to date b/c of update issue) and ran it but got no threats. Since the problem continued, I ran malware bytes in safe mode. It found 4 threats and I deleted these. Afterwards the problem remained and I now cannot enter safe mode.

I also tried booting from an AVG recovery CD, scanned and found one threat, deleted, problem remains. I can get into windows explorer but it will no let me edit All Users/Application Data.

Here is my hijackthis log.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 1:19:23 AM, on 10/19/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files (x86)\SugarSync\SugarSyncManager.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files (x86)\HP\Digital Imaging\b... Read more

A:Unable to download security updates or go to safe mode

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/424107 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

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RELEVANCY SCORE 59.6

HI all...

I had my computer in storage for 7 weeks (on a boat being shipped back to US from the Middle East) and just got it unpacked a few days ago.

It started normally (a BIG relief) then wanted to do updates...48 of them!! So I started the update process but after the updates it will not boot...not normally, not to safe mode. The PC ran a CHKDSK on its own but couldn't boot after the CHKDSK.

I did manage to get Startup Repair to run once and the machine restarted to the Windows splash screen then that disappeared and now all I get is a black screen with a mouse pointer which I can move but nothing to point it at.

I cannot get to Sys Restore, safe mode, AV programs, etc.

I DO have a brand new Win 7 disk I got in Dubai a few months ago after having a tech there rebuild the machine with a new HDD and more memory...but it says "OEM System Builder Pack intended for system builders ONLY"...I suppose I could do a clean install with that and I also have a complete backup on an external drive that I made just before leaving Dubai...butI don't want to do that unless I have to.

Any thoughts?

Thanks!!

Joe

A:Can't boot (normal or safe mode) after multiple updates

  
Quote: Originally Posted by captjoe777


HI all...

I had my computer in storage for 7 weeks (on a boat being shipped back to US from the Middle East) and just got it unpacked a few days ago.

It started normally (a BIG relief) then wanted to do updates...48 of them!! So I started the update process but after the updates it will not boot...not normally, not to safe mode. The PC ran a CHKDSK on its own but couldn't boot after the CHKDSK.

I did manage to get Startup Repair to run once and the machine restarted to the Windows splash screen then that disappeared and now all I get is a black screen with a mouse pointer which I can move but nothing to point it at.

I cannot get to Sys Restore, safe mode, AV programs, etc.

I DO have a brand new Win 7 disk I got in Dubai a few months ago after having a tech there rebuild the machine with a new HDD and more memory...but it says "OEM System Builder Pack intended for system builders ONLY"...I suppose I could do a clean install with that and I also have a complete backup on an external drive that I made just before leaving Dubai...butI don't want to do that unless I have to.

Any thoughts?

Thanks!!

Joe


See if the following helps;

Try running Command Prompt from the repair menu and then Check Disk:

1. Insert the Windows 7 Disc and boot from it.
2. In the recovery menu, choose Command Prompt .
3. Type the following command and press Enter:

Chkdsk /r /f
... Read more

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RELEVANCY SCORE 58.8

Since the update reboot Outlook is running in safe mode and though the reading panel is correctly set up it is closed every time Outlook is restarted. Add ones are all missing. I have no idea how to sort it short of removing all the updates. I have run a repair install and SFC /SCANNOW with no problems or change.

A:Outlook 2010 running in safe mode after todays updates

Have a look at this thread :
http://www.tenforums.com/general-dis...kb3114409.html

The OP said uninstalling KB3114409 fixes the problem.

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RELEVANCY SCORE 58.8

Hey guys, I have been reading around and posted a bit on reddit and still no solution, although it seems like it should be simple.

2 weeks ago tuesday my work laptop had regularly scheduled windows updates that everyone loves to see right before they shut down. the next day it began with the circle of death after 1-3 min after start up, sometimes upwards of 30 minutes of functionality. but eventually the circle of death comes and i can't click on anything, however the mouse will still function.

i have gone back to every restore point possible and still get the freezing. i have updated/ran MSE in safe mode as well.

It's not a huge deal if I have to reformat, I just really feel like the solution shouldn't be that hard.

Anyways, thanks for your time.

A:BSOD, after regular updates, works fine in safe mode

Hello and welcome aarondsp well if you can get safe mode run these mate

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

http://www.sevenforums.com/tutorials/433-disk-check.html< if necessary include the /f and /r in the command line as per Option2 >in safe mode if need be

Forgot

SYTEM SPECS ADD IN

matecan we have some system specs please as what you have posted gives us not thatmuch to work with and given there are so many manufacturers of components andconfigurations that do influence what goes on within any given machine and OS.
System Info - See YourSystem Specs

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RELEVANCY SCORE 58.4

Good morning everyone,
Frequent visitor, first time poster of this forum. I want to thank anyone in advance for committing any amount of time to my problem. I'm hoping someone has some experience with this issue. Allow me to explain:

Yesterday, I woke-up my computer and opened up my browser (I use Google Chrome). As soon as I clicked to open the browser, I noticed a Windows Explorer Pop-up. I have attached a picture of what this box looks like, but to describe it for those who are not able to open the attachment: The windows header said "Mod Info" and the Content said "BC LOADED" the only available options for me to click were "OK" or the "Close" button at the top right. Without clicking anything the box then disappeared and Google Chrome opened as usual. This behavior was unexpected, I've never seen this before. Worrying I had some kind of Spyware or Malware, I decided to try running my AV program. I use Avast Free.

I went to look for the process in the hidden icons list on my taskbar, where it usually resides. I didn't see it there, which was concerning. I tried running the program from the start menu, but after clicking it, nothing opened. This was also a red flag that something must be wrong. So I decided to try and run Malwarebytes Anti-Malware. This program would also not open when prompted.

I decided to scan google for my symptoms to look for recommended fixes. Several tech support forums suggested to those who presented simil... Read more

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RELEVANCY SCORE 58.4

Good morning everyone,
Frequent visitor, first time poster of this forum. I want to thank anyone in advance for committing any amount of time to my problem. I'm hoping someone has some experience with this issue. Allow me to explain:

Yesterday, I woke-up my computer and opened up my browser (I use Google Chrome). As soon as I clicked to open the browser, I noticed a Windows Explorer Pop-up. I have attached a picture of what this box looks like, but to describe it for those who are not able to open the attachment: The windows header said "Mod Info" and the Content said "BC LOADED" the only available options for me to click were "OK" or the "Close" button at the top right. Without clicking anything the box then disappeared and Google Chrome opened as usual. This behavior was unexpected, I've never seen this before. Worrying I had some kind of Spyware or Malware, I decided to try running my AV program. I use Avast Free.

I went to look for the process in the hidden icons list on my taskbar, where it usually resides. I didn't see it there, which was concerning. I tried running the program from the start menu, but after clicking it, nothing opened. This was also a red flag that something must be wrong. So I decided to try and run Malwarebytes Anti-Malware. This program would also not open when prompted.

I decided to scan google for my symptoms to look for recommended fixes. Several tech support forums suggested to those who presented simil... Read more

A:Anti-Virus/Anti-Malware Programs Blocked Even in Safe Mode

Hello and Welcome to TSF.

If you haven't already, please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

------------------------------------------------------

Press the Windows "logo" key and "R" key then copy/paste the following into the Run box and click OK:

%temp%\dds.txt

A text file should open. Please copy/paste the contents of that file in your next reply.

------------------------------------------------------

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RELEVANCY SCORE 58.4

Howdy.

A couple days ago I got the ultradefraggerfraud (as Symantec calls it) on my old old Dell Inspiron Latitude D620 running XP Professional. I successfully got rid of it (as far as I can tell all was working properly) by using AntiMalwareBytes in safe mode followed by Ccleaner. Everything was running normally afterward.

When I went to bed and shut down the computer, it automatically installed updates from Microsoft. The next morning, when I turned on the computer which had been working fine before, I got the black screen and blinking cursor. I cannot get into safe mode at all. Nothing happens when I hit f8 or f1 after turning on. All I get is the black screen and a loud beep whenever I hit any keys.

I can get into Setup, but I don't know what to do there (if anything).

Rather than just give up and reinstall Windows XP, I thought I'd try to see if anyone here can help. Since the laptop was working fine before Windows Updates, it makes me think that perhaps there's a simple way (or at least some way) to fix this. I really don't want to have to reinstall from scratch if I can help it. I'm convinced the Windows updates had something to do with this.

Can anyone help me?

Thanks.

A:Black Screen & no safe mode...after cleaning a virus & getting Windows updates

I can get into Setup, but I don't know what to do there (if anything).Do you mean the recovery console?Did you try running chkdsk /r ?

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RELEVANCY SCORE 58

Hi. This is my first post and hopefully placed into the correct sub-forum. I am running Windows XP.First and foremost, I have become infected with the Windows System Defender trojan. I have downloaded Malwarebyte Anti-Malware to help clear it off and have also tried to remove it manually. When trying to remove manually the trojan would not let me CTRL-ALT-DEL to kill the processes/.dll's. Also, any time I tried to run Malwarebyte Anti-Malware, either from my desktop or off a thumb drive, it would close the program. I was able to kill to Locate and delete Windows System Defender registry entries. I was not able to search and unregister Windows System Defender DLL libraries. So in that sense I half assed removed/stop the trojan, but its still there.At a loss since I couldn't get Malwarebyte Anti-Malware to run OR able to fully and completely remove the trojan manually since I was unable to get into the Task Manager to remove the .dll's associated with the trojan, I re-started my computer, went back into Windows, and went to re-start it in Safe Mode thinking I could run Malwarebyte Anti-Malware in safe mode to solve my problem. However this has now lead to a more seriously problem and I get this constant blue screen:I can't even get back into the login screen because I get this blue screen now. I am able to access the F2, F8 and F12 options when I very first start up. Even selecting from F8 to start windows normally under my last system default gives m... Read more

A:Can't get into Windows Safe Mode, get a blue screen & have Windows System Defender trojan

Hi .

System manufacturer and model?

Louis

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RELEVANCY SCORE 57.6

Hi,My Computer which has Win Xp Sp3 is behaving like it is in safe mode , eventhough it is in normal mode .I noticed this because ,1. Avira Antivir Guard and Update cannot be launched bcz Scheduler is not running.2 . I tried to start scheduler ( under services.msc ) , but can't start it bcz of error 1084 ( safe mode situation ) .3 . I can't use Windows Update , bcz of error Error number: 0x8007043C ( same safe mode condition )4 . I ensured that BITS was set to automatic , but it can't run bcz of 1084 error.I have scanned with Malwarebytes, Spybot S&D , SuperAnti Spyware ( in real safe mode) - No DetectionHere is the dds log ,DDS (Ver_09-09-24.01) - NTFSx86 NETWORK Run by Administrator at 16:45:23.03 on Mon 09/28/2009Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_12Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.510.112 [GMT 5.5:30]AV: ZoneAlarm Security Suite Antivirus *On-access scanning disabled* (Outdated) {5D467B10-818C-4CAB-9FF7-6893B5B8F3CF}AV: AntiVir Desktop *On-access scanning enabled* (Outdated) {AD166499-45F9-482A-A743-FDD3350758C7}FW: ZoneAlarm Security Suite Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\system32\svchost.exe -k netsvcsC:\WINDOWS\system32\ZoneLabs\vsmon.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Avira\AntiVir Desktop�... Read more

A:Safe Mode Error, WinXpSp3 behaves like it is in safe mode even in normal mode

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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RELEVANCY SCORE 56

okay... so i was trying to get into safemode so i could run an antivirus scan, problem is whenever i tried going in safemode the blue screen would pop up and computer would restart. now for some dumb reason i thought maybe i could get in safemode if i used msconfig and selected safe mode from the boot menu. so the computer restarted and now it boots in safemode but the blue screen and restart happen everytime now. ive tried "start windows normally" but that boots in safemode.... ive tried "last known good config..." and that too boots in safemode. so now im stuck, i cant get on windows. any help please?

im willing to start over but i dont know how to do that from here
 

A:STUCK in safe mode boot, safe mode doesnt work and restarts, REPEAT

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RELEVANCY SCORE 55.6

You guys helped me out many years ago and did an awesome job. I have been clean till now

I first started noticing problems a few weeks ago when my Security Essentials stopped updating, then I noticed I couldn't get to updates.microsoft.com or anything similar.

I am now getting a program called WhiteSmoke that installs itself after I run SpyBot and Malewarebytes which has worked well for me in the past.

I was unable to successfully run a GMER scan. Getting blue screen of death mid scan. I have been unable to successfully reboot my machine but if I mess around with it I can boot up in Safe Mode or Regular mode.

I get these errors randomly:
RUNDLL "Error loading c:\windows\uwuhidonokecikot.dll Access is denied."

I also get a Win32 error that asks me to close down a svchost process. generally after that i am unable to get my firewall back up.

Here is my DDS Log:
DDS (Ver_10-12-12.02) - NTFSx86
Run by User at 16:23:16.34 on Wed 01/05/2011
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1345 [GMT -5:00]

AV: Microsoft Security Essentials *Enabled/Updated* {BCF43643-A118-4432-AEDE-D861FCBCFCDF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
c:\Program Files\Microsoft Security Essentials\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32�... Read more

A:WhiteSmoke, Blocked Windows Updates, Blocked Firewall, xp Pro SP3

Hello tk_atlanta,Welcome back. You likely have a rootkit along with these other things, and that's why they're so hard to get rid of. Download TDSSKiller.zipExtract it to your desktopDouble click TDSSKiller.exePress Start Scan
If Malicious objects are found then ensure Cure is selectedThen click Continue > Reboot nowCopy and paste the log in your next reply
A copy of the log will be saved automatically to the root of the drive (typically C:\)Thanks,tea

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RELEVANCY SCORE 55.6

My computer started acting up recently and when I went to run Spybot and Malware bytes, they would not run. Google updater failed messages pop up every so often and google searches either redirect the browser when a link is clicked OR if it is an antispyware/antivirus website, Microsoft.com, I get an error message that the connection has been interrupted. Tried IE7 and got DNS error. Tried Mozilla, blocked too.
I have Spybot resident on my machine along with Trend Micro Internet Security Suite. Trend was last updated on 12/9/08 and when I hit the update button, a notification came up that said the computer could not connect to the host. I loaded Spybot onto a thumb drive and renamed it and got it to work. Then I was able to run Malware bytes and it picked up a bunch of crud and cleaned up the performance somewhat. So I figured it would be a good idea to run the trend Update and see if that was working. No luck, still blocked. Now Firefox is really starting to bog down and I am at a loss as what to do next. It seems like whenever I reboot the problems come back. Thanks!
 

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