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IE 11 and microsoft edge stops working Office 365 video site

Q: IE 11 and microsoft edge stops working Office 365 video site

Hi Team

Getting Blank page error when i try to open Office 365 video portal in IE.
Office 365 video site is working fine in other browser, only issue coming on IE and Microsoft edge.
When I debugging page, its getting error "'_WxVP' is undefined" in console.
Please see below image file for details


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Preferred Solution: IE 11 and microsoft edge stops working Office 365 video site

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Keep getting message "Microsoft Word has stopped working". Using Office 2003. Same thing happens with Excel or Powerpoint. Operating system is Vista.

A:Microsoft office stops working.

stop doing work and go to pub. get beer inside you. sorry im not more helpfull.

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For some odd reason, it can be PowerPoint, Word, Groove, etc. and even the problem can vary. Sometimes when I click on the "Open" button to open up a document, the program will freeze up and say "Microsoft Office ______ has stopped working".. The first time it did this, Vista found a solution, to install updates for Office. So I installed the updates and it's still happening. And other times it happens when I try to save documents. It happens at random times, sometimes Word will work perfectly, then the next time I run it those things will happen again. Like currently, the only two I use is Word & PowerPoint. And currently it seems Word is fine for opening and saving, but PowerPoint is still not working well.

I've tried running Microsoft Office Diagnostics and still to no avail.

I've read some sites about modifying the registry, but I'd prefer to get some better advice from a place I trust..

Also, this was not a pre-installed version of Office 2007. It's a purchased copy of Office 2007.

Vista Home Premium.
I do have a printer (I read on the net something about printers possibly being the cause, I'm on a network share with my older computer sharing the a printer)
Other specs if needed, check them out by clicking on the little computer beside my name.

A:Microsoft Office 2007 Stops Working..

I really don't know what to tell you on this one but maybe my reply will bump and someone who knows Vista/2007 can shed some light. My take is maybe the blame is Vista rather than Office?

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There's no HTTPS on the web address so how do I tell if it's a secure website?

Oh I just tried another website and saw the lock!

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How do you report a phishing site with Microsoft Edge?
You can open the site from Edge Settings with IE11 then in IE11 use safety / smart screen, but within edge I do not see a way of reporting the site directly from the edge browser.

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How do I disable all have been made and future browser Microsoft Edge Notifications for sites?

? something's stuck here - sound plays like I get Notification from somewhere when I right-click to Copy / or Paste information on sites. Help me here!! It's annoying ...

A:Microsoft Edge - site notifications - how do I disable this?

My another none-attention post here:

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My webshop is marked as unsafe (phishing which is not true) in Microsoft Edge, if switch to IE and run Smart Screen security check it says all safe. And strangely only on one of my computers and therefore didn't bother much but also a customer complained about
it today. My site is 4x4offroad.se

Anyone experienced this before and have a solution?
Is there a way to check why a site is marked as unsafe by smartscreen?

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I apologize if this isn't the right forum, but I did not see one that is specifically for Microsoft Edge.

We have an internal Flash application at work that utilizes a self-signed certificate for HTTPS. When attempting to load the page hosting the application, only the background will load. Other than the initial warning regarding the self-signed certificate,
there are no errors logged in the browser or the application's backend. The page would load successfully prior to the Windows 10 Anniversary Update.

One workaround to get the application to load is to install the self-signed certificate in Internet Explorer. After that, it works fine. My question is: does the version of Microsoft Edge that comes with the Anniversary Update have a new security
feature that prevents it from loading Flash content when a self-signed certificate is involved? If not, does anyone have any ideas as to why the content will not load unless the certificate is installed?

Edge version 
Microsoft Edge 38.14393.0.0
Microsoft EdgeHTML 14.14393

Flash version

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Hi Guys,
I am setting up VDI and wanted to setup a few Symboliclinks, (folder redirections) for a limited number of applications so that if a collection or user profile is rebuilt they do not loose their setting, notes or favourites. 
I can do this with some of the programs without issues. What I am finding is that I cannot do it with items under packages like, sticky notes and Edge favourites. 
I can create the symboliclink using 
New-Item -ItemType SymbolicLink -Target $destFolderStr -Path $srcFolderStr

Yet when you go to open Edge or Sticky notes they open for a few seconds then close. I assume this is because they cannot correctly read or write to the location. 
Does anyone have any idea on how to directly access sticky notes or Edge Favourites from a map drive. I don't particularly want a backup that I would have to recover. 
Thanks for your time.



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When working in internet site: computer stops working and states, Error in web site. Will check for reason. Cataloochee

A:Web site stops Working

Cataloochee we're going to need more info. Specifically which browser? When you say working in internet site, wjhat do you mean specifically? Visiting one particular website? Or visiting random websites? What is the exact error you get? Post a screenshot if possible:

Screenshots and Files - Upload and Post in Seven Forums

This could be a browser error, or a windows error, such as explorer stopped working.

Filling in your system specs could also assist us:

System Info - See Your System Specs

A Guy

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Microsoft patched six Critical security flaws in Windows, IE, Edge and Office

Yesterday was this year?s last Patch Tuesday, with Microsoft pushing out updates for many versions of its operating system. We?ve already seen some of the bugfixes and changes that came as part of this update wave. But now, we also know some of the security fixes that were patched last night.

With this final patch release for 2016 Microsoft published 11 security bulletins, six of which address critical issues found in Windows, Internet Explorer, Microsoft Edge, Office, and the .NET framework. As you can see that spans quite the gamut of Microsoft products, so let?s jump in and see what got fixed.

MS16-144 addresses a series of vulnerabilities deemed to be Critical by the company?s severity rating system, that could compromise Internet Explorer and the system it?s installed on. By exploiting the security flaws available previous to this patch, an attacker could get full control over an affected system. The attacker would need to chain exploits together by tricking a user into viewing a malicious website, elevating his privileges on the target machine and then taking full control.
MS16-145 relates to an issue in Microsoft Edge, also deemed to be Critical. By viewing a malicious website, a user?s machine could be hacked and the attacker might gain the same user rights as the victim. Users operating with fewer rights would be less impacted than those operating as administrators.
MS16-14... Read more

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My computer is running Windows XP Pro with 1 GB of RAM. I have no problems going to internet sites but when it contains a video and I try to watch it, the video will start and then stop and start again so that I cannot watch a complete video. I am using Internet Explorer 7. One way around this is to wait for a long time until the video is completely downloaded. I used to be able to watch a streaming video. My computer is virus and spyware free so I do not believe this is the problem. Has anybody experienced this? Can somebody suggest a way to troubleshoot this problem?


A:Streaming Video on any internet site starts and stops

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I am looking for some tutorial Site/software that will Teach me to use and understand Microsoft office and its programs..Word/Excel etc. I'd like to start creating documents and such but would really like to learn the ins and outs of Office please keep in Mind I'm a newbie with this but am looking to expand My abilities..many of you are probably laughing thinking this should be childs play but if you have any sites or software ideas I can use please post them. Thankyou in advance for any help.

A:Site that teaches Microsoft Office?

Intro to Word

Word Tutorial

How to Articles

Office Tips & Techniques

Word Processing Tips

Excel Basics

Excel Basics

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1. Add Home button to Edge
Lets start-> Click 3dots on the left panel with Edge then choose settings->advanced settings-> enable Home button. here, you can set some feature ex : block pops up ; enable adobe flash ...
2. Import favourite or reading list from other web browsers
You can have the favourite website on the other web browsers, then you want to import this one into Edge.
I will import bookmark frome google chrome into the edge-> let's see it. then you can see my book mark on google chrome,then I import this to edge -> Done. You can open favourite tab
3. How to set multiple homepages in Edge browser
You can setting up your homepage as you want-> ex: google.com. ok then you need restart edge .
4. Enable and Manage Passwords & Form-fill in Edge browser
You want to see saved password in previous login.
5. Open web page in IE
Last one, if you open the website and the website incompatible with edge (plugin or addon) you can open it by IE on the edge.
Please see . Finish
Thanks for watch. Nice day!

Link youtube : https://youtu.be/RGV9Y1QpwlU

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Can anyone please tell me where can I download Microsoft Office 2000?I search the net but couldn't find one.I am not asking for a free download coz this is a shareware but I would be glad if you could show me the download site for the trialware.Thank you!

A:Download Site for Microsoft Office 2000???

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For those of you who are looking for information on Microsoft Office 2010 Beta; here is the site you are looking for. It will help you to determine what you will need to run Office 2010, and whether you want to test the 32 bit or 64 bit offering.

The Beta will be good through October of this year. The final release to the stores will be in either July or August.

So try it out, it free for now.

And, yes this has probably been posted, albeit I thought it would help to post it again for those who haven't been able to find it, or are new here on the "Seven Forums"

A:Microsoft Office 2010 Beta site

I've sent a couple frowns (and several smiles) to MS about Office 2010 Beta. Running fine here. Love being able to customize the ribbons.

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Dear All,
I am facing issue with Microsoft Edge, not able to open any internet website showing below error....

Hmm, we can't reach this page.
Try this
<id id="dnserror_unavailable_righturl" style="font-size:0.75em;line-height:1.5;">Make sure you?ve got the right web address:</id>

If I am using other browser like IE 11 or Google Chrome internet is perfectly working fine, So there is not any issue related with Internet connection or network adapter.
I have also reset Microsoft edge browser with below command run under powershell....
Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml" -Verbose}
Plz help me out this critical situation.
Rahul Chauhan

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I have been using windows 10 now for a while with no issues. I have been using Microsoft edge for a while but now it isn't working. After opening edge it goes to a blank content screen but all the tool bars are there. If I am quick I can open menus or type in an address but it doesn't go anywhere, eventually freezes and then closes. I have tried some other peoples suggestions of creating another user account (same thing happens), I have tried to restore the system by going back to a restore point to no effect, I have tried to access it through a voice search on Cortana with no luck, I have tried to use the app trouble shooter and no luck. UAC is on, never had an issue with it before. I am on the admin account, PC is up to date and on automatic updates. all user on the PC have the same problem.

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I updated my windows 7 desktop to Windows 10. I made Google chrome my Default browser. Both Google chrome and Firefox are working perfectly. I tried to open Microsoft Edge but get errors such as: " Can't reach this page & make sure I have the right web address." . I' typing known web addresses i.e. Yahoo, iMore | The #1 site for iPhone, iPad, Mac, and all things Apple!. Can any tell me what I'm doing wrong? I want to use EDGE sometime WITHOUT making it my DEFAULT browser.

Any ideas/suggestions will be greatly appreciated. thanks in advance.

A:Microsoft Edge not Working

When are in the "Where to Next?" page, you cannot use periods unless .com .gov .org, etc. For example: I want to search the Chevrolet 6.5 Turbo Diesel in a 1984 Chevy truck --> I cannot do what I just said because of the period between 6 and 5. Press the "Home" button and then you can use periods on the homepage which is MSN. You can change it to Google by simply:

1. Going to the triple dot in the top right corner
2. "Settings"
3. "Advanced Settings" in "Settings"
4. Turn on "Show the Home Button" if you already haven't then
5. Highlight what it says in the box under and change to Google and you should be able to go from there.

Now, when you go on Edge, always press the Home button, then you can be on your way. Even in a new tab.

Hope this helps your issue, if not please tell us what else is happening, or tell us if it worked or found a solution yourself.


Edit: You know, I just thought of another thing. I had this problem before too, press "Search for what you want" and that should work as well. I had that problem when it said that Google had the wrong address when clearly I didn't.

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Dear All,

I am facing issue with Microsoft Edge, not able to open any internet website showing below error....

Hmm, we can't reach this page.

Try this

<id id="dnserror_unavailable_righturl" style="font-size:0.75em;line-height:1.5;">Make sure you?ve got the right web address:</id> http://google.co.in

If I am using other browser like IE 11 or Google Chrome internet is perfectly working fine, So there is not any issue related with Internet connection or network adapter.

I have also reset Microsoft edge browser with below command run under powershell....

Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$

46 minutes ago


MS Edge has been working well to date. Now when I open it I get the usual news and pictures but when I enter a subject into the search bar the page disappears leaving me with the desk top.

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hi am using java with svg technology i am creating scroller component. when am trying to run this file in edge its not good responsive but remain all browsers are working good what problem ?

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10/01/2016 After a lengthy update from Microsoft for windows 10,  the video does not play in microsoft edge news stories, only audio works Is there an hp driver update for for hp mobil graphics product , ATI mobility Radeon HD 4500 series ?If not what is the fix?

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Hey there,

I try to inspect element and the result is a browser that doesn't know how to get me that info.

Same goes for view source.



Just gonna keep using Google Chrome as I've done for years. Never let me down. Unless you guys seen this issue before with other users?

I upgraded to windows 10 today and this seems to be the only issue so far I couldn't solve on my own.

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I'm running Windows 10 Enterprise on a ProBook 450 G3 and have just installed the HP Client Security Manager version but running Microsoft Edge (38.14393.0.0), the Client Security Manager icon does not display when at any login page. It does when using Explorer 11. What do I need to do to get this to work with Microsoft Edge?

A:login manager not working in Microsoft Edge

@d-bovey The Client Security extension is not available (at this time) to work with Edge. You cannot do anything about it on your side.  Click the Thumbs Up to say Thanks!Answered? Click this post Accept as Solution to help others find it. 

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I bought a brand new Ideapad 500s and did a lenovo hardware scan. It failed on mathematical operations and i was told to update the graphics card drivers - have two (intel hd graphics 520, NVIDIA GeForce 920). They updated successfully. However now Microsoft Edge will not open - i open it and it closes immediately. I can use IE and Firefox but not Edge. I called support and was told to reinstall the drivers and it would work but that had no impact. Edge still will not open. Any ideas?

Go to Solution.

A:Ideapad 500s - Microsoft Edge not working

Hi saorchid , 
Welcome to the Community Forums. 
SInce MS Edge are prebuilt to the system files , try Repair Microsoft Edge Through System File Checker initially. 
If unable to repair you may go to the next step to Reset Microsoft Edge Through PowerShell . 
Update us how things go. 

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 Hi experts,
    I have a following problem - I am using the Site to Zone Assignment List GPO to assign the local site to trusted sites in order to enable automatic logon. Now when I open the URL in IE11 it works just fine - when I click on Sign In on
the portal it reloads and the user is signed in. When I verify the zone via File -> Properties menu I see, that the site is assigned to the "Trusted Sites" zone. doing the same on the same computer with the same user on Microsoft Edge doesn't
work - it asks for credentials. Now:
 - What is the potential reason for this? I also configured the "Do not sync browser settings" GPO to Disabled and I see it is applied properly
 - Where can I verify in Edge which zone has been assigned to the particular URL (that's a must for troubleshooting this problem)
Thank you in advance for any hints

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I made a topic quite a long time ago, with little response from this community.. I've decided to download desktop recording software and take a video clip of the error..


I've tried downloading recommended updates from Windows, I've tried repairing the installation, I've tried reinstalling Office 2007, I've tried repairing the program internally, I've tried many other solutions, with no progression.

Any help towards a solution would be greatly appreciated.


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Open office program suddenly stops working. Cannot open documents. If I reboot computer, I get a screen stating that DDS Server Win is not responding. When I select to End Task, the Open Office document I was trying to open appears, but then off course the computer completes it's shut down and restart. After reboot, open office now works. But after a while, it stops working again. Any suggestions??

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I need help with a problem with Office Outlook 2003 Small business using Vista. When using Outlook, I frequently will get a message that says "microsoft office has stopped working correctly. windows will close the program and notify you if a solution is available." Then Outlook closes. The next time i open it, it tells me that the program was not shut down correctly and do i want to re-open in safe mode.
I notice when this error occurs sometimes i see 2 icons in my tray for Outlook, so i think somehow two Outlooks are opening at the same time, but i dont know for sure if that is the case.
I havent installed anything new. I have run detect and repair.
Can someone please help??

A:Office Outlook stops working

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I am running Microsoft Office 2007 on my computer. I have made configurations on Office 2007 to receive my e-mails from several different sites to Office 2007. I am able to send and receive e-mails so long as Office 2007 does not stop working. When Office 2007 does not shut down, I have to get a new window to load all my e-mails. The problems I have with Office 2007 is it will shut down sometimes and I cannot click on a link to go to places in the e-mail. It (computer) tells me about perimeters value is missing. Please help, what can do to fix this problem. I have tried to reinstall the software, however, the problem yet exist.

Any help!

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 8.1 Pro with Media Center, 64 bit
Processor: AMD A6-5400K APU with Radeon(tm) HD Graphics, AMD64 Family 21 Model 16 Stepping 1
Processor Count: 2
RAM: 28054 Mb
Graphics Card: AMD Radeon HD 7540D, 512 Mb
Hard Drives: C: Total - 463747 MB, Free - 364322 MB; D: Total - 11224 MB, Free - 11123 MB; F: Total - 476937 MB, Free - 445717 MB; H: Total - 32756 MB, Free - 32465 MB; I: Total - 2861580 MB, Free - 2859519 MB;
Motherboard: MSI, 2AE0
Antivirus: Windows Defender, Disabled

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Both web browsers were working fine until recently the browers can't seem to connect to other websites except for facebook. There's internet connection. Kapersky AV is also enabled.Google chrome displays "site can't be reached. (Website) unexpectedly closed connection"Microsoft edge displays "can't reach this site"What could be the cause of this and how can it be fixed?? Help pls

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I up graded to windows 10 and now I find that HP Simple Pass does not work with Microsoft Edge, despite the fact that it continues to work with the windows 10 sign in.Would appreciate any thoughts on how to fix HP Simple Pass to work with Microsoft Edge. Thank you

A:HP Simple Pass not working with Microsoft Edge in Windows 10

Yes, I have the same challenge.  The only work-around for now is to use Internet Explorer

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Hi All,
Need you advice on this. As per check only some of the Windows 10 PC encounter this error.
Opening the website using IE can be loaded successfully. TLS settings set is same between the computers tested.
I dont know where to look anymore. Any advice are welcomed.
Thank you.


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Edge and any browser stopped working after Microsoft pushed a firewall update to windows 10

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I have experiencing problem with my Dell XPS 15z laptop. The video is choppy and sometimes display driver stops working. I am not even able to update windows and update fails during configuration. I did a dell PC diagnostics for any hardware issues but found none.

When I shutdown the PC I get an error programs need to be closed with an option of "Force ShutDown" but in the list of programs I don't see any programs. I have Kaspersky antivirus installed. Could it be a virus ?


A:Video choppy, long time to reboot or shutdown, video driver stops working, invisible programs do not close properly

Try uninstalling the video driver via Device Manager...then rebooting and reinstalling same.

<<I am not even able to update windows...>>

Exactly what are you doing...and what happens? Error messages? You access the Win Update website?


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For several weeks MSE stops working and either will restart or
must be manually restarted. I have been unable to repeat the event.
It happens after a boot, and / or spontaneously.

I have this error report which means nothing to me. Can anyone make
sense of it?


A:Microsoft Security Essentials Stops Working

I would reinstall it to be on the safe side...

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This has happened about 3 times now, and heres the story. I was playing Counter Strike : Source when off of a sudden my video out stops working, so I couldn't see everything but I can hear sounds. Then I try restarting my computer but it won't work, its still like that so finally I just pulled out my monitor cable out (from the computer side) and turned off my monitor and let it sit for about 10-15 minutes and its back on again, anyone know why this is happening? It's not chip creep cause I tried pushing my intergrated gfx card back in.

A:My video out stops working


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/* This code works on all other browsers and loads the 800 + fonts, in Edge does not load anything, but if I limit the load to 300 fonts in the loop these are loaded, any idea? Is my fault? */

var familiesArray = [];
$.each( lorem_ipsum.items, function(index, val){ //load google fonts asynchronously
//if (index < 300) familiesArray.push(val.family);
//if (index > 550) familiesArray.push(val.family);
//if (index > 100) return false;

/* lorem_ipsum.items.forEach(function(val, index){
/* for ( var i = 0, len = lorem_ipsum.items.length; i < len; i++){
WebFontConfig = {
google: {
families: familiesArray
(function(d) {
var wf = d.createElement('script'), s = d.scripts[0];
wf.src = 'https://ajax.googleapis.com/ajax/libs/webfont/1.6.26/webfont.js';
wf.type = 'text/ja... Read more

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Since installing the November Windows 10 update (11/17/15) none of my favorites are being stored in the default Edge folder. While in Edge the favorites are available but when I go to the default folder they are not listed. Is there another location they may be being saved or has my default location somehow been changed? My AppData folder shows a creation date of 11/17/15 with no modifications being made in favorites since that date.

A:Microsoft Edge Favorites not in default folder but availalbe in Edge

Hello mongands, and welcome to Ten Forums.

Microsoft Edge Favorites - Backup and Restore in Windows 10 - Windows 10 Forums

Microsoft Edge Favorites - Add or Remove in Windows 10 - Windows 10 Forums

Starting in in Windows 10 Insider Preview build 10565 and Windows 10 TH2 version 10511 build 10568, your favorites and favorites bar in Microsoft Edge are now stored in an ESE database file in the DataStore folder at the location below.


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I have an Inspiron 15 7579 2-in-1. When I connect an Asus MG279 via HDMI port, occasionally the screen will go black, usually for about 5-10 seconds, but sometimes much longer. Unplugging the HDMI cable and plugging it back in will usually fix it.
I have ensured I have the latest drivers for the Intel HD Graphics 620 display adapter:
I have a Dell Latitude E7270 that is normally connected via HDMI to this monitor, and everything works great. When I unplug the HDMI cable from the Latitude and plug it into the Inspiron, I will get these flickers roughly every 1-5 minutes. So I have ruled out the cable and the monitor. I also ran the video troubleshooting diagnostics test from Dell and it passed.
I route the audio from the laptop through the HDMI cable into speakers plugged into the monitor, and that cuts out as well.
Anyone have any ideas on this? It is very frustrating to try to work with this happening.
Thank you.

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Not sure if this is the exact right forum for this but...I have a lenovo 90f1006fus that I got from best buy last year.  Tonight a new problem started, where the display sort of flickers--the colors stretch--and then it shuts off.  The monitor is still on, it's just like it is asleep.  I've tried using the monitor with my laptop and it works just fine.  Also the display may turn on and off a few times before this happens.  It's working now but last time this only lasted 30 minutes.  Hopefully the problem magically disappeared, haha, but in case it didn't I am making this post to see if this is a common problem, and how I can fix it. I'm worried it may be my surge protector because earlier when I bumped it, the display flickered, so I've got it plugged into the wall right now.

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After watching so many YouTube videos for a certain period of time my computer stops running the videos but the audio continues to play. Then the video stops all together and the load circle come on. I updated all the software from Microsoft update, HP update, and driver update. But it continues to stop playing videos. I saw multiple Vulkan software updates on Unistaller and unistalled the older ones but it still continues. Can anyone help me?

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So I never really had an issue with my computer till about 2 days ago when the video signal was randomly lost and the USB ports stopped functioning halfway through a video. All these happened while the computer was still running and everything seems fine in there. The only way to get it back running again would be to hard reset it and even then the problem will just surface at random points in time, particularly as soon as windows boots up. Booting into safe mode seems to not surface the issue and I have already downloaded the latest drivers for everything else.

Can anyone point me as to what may be causing it? I have read that it may be the RAM, GPU or PSU. My bet will be on my 6 year old Sapphire Radeon HD6970 failing but I don't want to replace it till I'm sure that's the only problem that needs to be fixed.

Your quick responses are greatly appreciated!

Mobo: Asus H87-PLUS
GPU: Sapphire Radeon HD 6970
PSU: Thermaltake 750W

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Hi all,

I have WinAVI Video Converter 11.1.4105 and when i select a whole DVD(Video_TS folder) I get an message of windows that WinAVI Video Converter Stops working...pls HELP!

Windows 7 32bit Ultimate

All i tried:

unstalling WinAVI Video Converter...No result
Deleting %appdata%/WinAVI folder...No result

A:WinAVI Video Converter 11.1.4105 stops working?

hi there
have you tried running windows troubleshooter? go to action center from control panel and click on troubleshooting (or if you have the flag enabled in the taskbar click on it.) you can look in maintenance to see if their are issues.

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I bought a refurbished omen desktop with a GTX 1070.  Everything worked for for a few days, but in the last 24 hours, I've come in a couple times to a black screen and the monitor showing no signal.  I thought maybe the monitor was bad because on reboot, I didn't see the post screen.  Then I switch to a new monitor using the display port cable instead of a DVI cable and I was able to see the signal.   Then a few hours later, that screen went black too, no signal. I tried completely powering down the machine multiple times, and switching to a different display port, but that did not help.  I double-checked the monity to make sure it had the right source selected.   Then i finally switch to the HDMI port on the card and now the monitor works.     Anyone know what might be going on? 

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