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System shutting down - system volume catalog error

Q: System shutting down - system volume catalog error

I am running windows XP Pro and work with multi media applications, during playback of these files or sometimes in windows media player (and at times for know reason at all) my system will just shut down - no warning at all. The applications are not particulary using up much memory in which case I have more than enough to support. Upon starting up again this is the error message that is showing up in the event viewer (Application)

3 inconsistencies were detected in property store during recovery of c:\system volume information\catalog.wci .

In the ErrrorContent index on c:\system volume information\catalog.wci is corrupt. Please shutdown and restart the Indexing Service (cisvc). It also states after that -

Ci Cleaning up corrupt content index metadata on C:\system volume information\catalog.wci. Index will be automatically restored by refiltering all documents. This sounds like it should help to clear the problem however, tis not the case.

This has been happening off and on for a while now could someone please help me as I would dearly like to get back to business without being shut down half way through and without losing work!
I have gone through the virus, spybot, adware sequence to ensure that it is not related, and seem to be fine from that point of view at least.
Thank you in advance

Preferred Solution: System shutting down - system volume catalog error

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A: System shutting down - system volume catalog error

I am having the exact same issue and am running XP Server. It has been shutting down every night on it own and has several errors that I think may be the culprit. I get the exact indexing error as you do and also: The Security System could not establish a secured connection withthe server NDS/prisoner.iana.org. No authentication protocol was available. We have had this system running since January, but this just becoming an issue.

We have Symantec Antivirus that the Server pushes out to other PC's but not a firewall, except for our Router.

Any ideas.


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HP Pavilion DV2000 was running real slow. Had to have it wiped and used the system recovery disk and had it set back to factory. I updated Windows and installed McAfee. Was running fine for a day and then suddenly it began running slow again. Now, a couple of boxes show up. First message box says Services and Controller App by Publisher Microsoft Corporation. To help protect your computer Windows has shut this down and then a 2nd box appears and it says The System is shutting down by NT Authority System and gives an error code of 1073741819. C:\\Windows system 32 services.exe the system will now shut down and restart. It then counts down from 60 seconds. It shuts down the Wireless Assistant and then shuts down the system and it reboots. This cycle continues so I have to hold down the Power button to shut down the laptop. Could use some help. I don't know why it is doing this.

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This use to work fine but now it doesnt. I am running a THINKPAD-X1-CARBON-6TH-GEN-TYPE-20KH-20KG. The sticker says 20KH-002JUS.

A:X1 Gen 6 lenovo update The package catalog for your system is currently being updated on the System

Oh I tried to reinstall the utility and same thing. 

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I experienced a serious problem over the weekend that is forcing me to restore my system using the Win7 (64 bit Home Premium) "System Image Recovery" tool. I'll cut to the chase because I cannot, unfortunately, access any of my system restore points nor is startup repair working.

My computer has 4 different hard drives. On the c: drive, I only keep the Win7 OS and my various programs. All my other files and data are stored in the other 3 HD's (my data only hard drives).

On one of these HD's I have a System Image from about 2 months ago. I would like to restore this image using the Win7 "System Image Recovery" tool. However, there are various other files and data on this HD in addition to the System Image I would like to restore.

If I use the Win7 "System Image Recovery" tool, will it only restore my c: drive (which is what I want) or will it restore all HD's to their original state from 2 months ago?

I plan on unplugging all of the HD's during the restore process except the c: drive and the backup drive containing the image. However, I do not want to lose any newer files on the backup drive containing the System Image.

Will I be able to restore my c: drive using "System Image Recovery" without losing any new files/data on my backup drive containing the recovery image?

A:System Image Recovery - Does it recover just the system volume or all volumes in the system?

It will only restore the drive that the image was taken from.

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Hi BC,

First of all, thank you in advance for your awesome site and work.
I've been having issues with my computer. Out of nowhere, my computer started to freeze, and I got this error saying "This system is shutting down nt authority C://windows/system32/services.exe" code 1073741819. On my taskbar, where the clock is, It gave me a big red (x) button saying that my computer is infected, and when I would click on the (x), it would give me a pop up. Then my background disappeared, and there was a sign saying my computer is infected, and may be a trojan. The automatic shutdown would then show up. I could not go to task manager or change anything because it told me that I would need administrative powers to change things. I just restarted my computer to see if it would go away, but it was the same thing. At startup, however, I was asked to log in as admin OR myself, which never happened before this fiasco.

I was browsing through the forum and saw some people with similar problems, so I did do the hijack and combofix. I think (hope) it is gone, but my computer is still slow, and my internet's been chippy. I have the logs for the hijack and combofix (which deleted a whole bunch of stuff) if you would like me to post. (oh darn, I just realized that I shouldn't have done combofix without assistance. I just followed the other posts' instructions. I hope I did not do any harm. =T)

I'm not computer savvy, so what I've wrote may be confusing, but I wo... Read more

A:This system is shutting down error?

Please note the message text in blue at the top of this forum. You should not be using Combofix unless instructed to do so by a Malware Removal Expert who can interpret the logs. It is a powerful tool intended by its creator to be "used under the guidance and supervision of an expert", NOT for private use. Combofix was never meant to be used as a general purpose malware scanner like SuperAntispyware or Malwarebytes' Anti-Malware. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again. Please read Combofix's Disclaimer.Combofix and HijackThis logs are not permitted in this forum. If we cannot remove the infection here, then we will direct you to the appropriate forum to post your logs.Please download Malwarebytes Anti-Malware (v1.35) and save it to your desktop.alternate download link 1alternate download link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti... Read more

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Hey guys whats going on. Well I just had installed a new SSD Drive, and installled windows to it. Well for the past 3 days I had gotten 3 Critical shut down errors. And Also when I put the PC into sleep mode, it turns on for about 2-3 seconds then shuts off. And it will do that a few times during the night when I goto bed. All to be the same issue, and this happens when Im not in the room, or if the PC is in sleep mode.

Did some research using Google and found others had the same issue but could not determine the cause really.

Where should I start or what should I look at to replace? My PSU has never been replaced in about 5-6 years. All other parts are about a year old.
The error Im getting is: Event ID 41 Task category 63
- System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Version 2

Level 1

Task 63

Opcode 0

Keywords 0x8000000000000002

- TimeCreated

[ SystemTime] 2014-12-23T03:35:58.574803700Z

EventRecordID 6501


- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer Flipid3-PC

- Security

[ UserID] S-1-5-18
- EventData

BugcheckCode 10
BugcheckParameter1 0x8
BugcheckParameter2 0x2
BugcheckParameter3 0x1
BugcheckParameter4 0xfffff80002c8c512
SleepInProgress true
PowerButtonTimestamp 0
My Setup
-Antec 1200 Case
- Intel Core I5 4670K
- Asrock Extreme 6 Mobo Z87
- G.SKILL Trident 4GB (2 x 2GB)
- G.SKILL Trident 2... Read more

A:critical system error, PC Shutting down....Need help

Also Im having issues with the PC coming out of sleep mode. When I hit the Keyboard or the Mouse, The PC wont come out of sleep. I have to hit the Power button. But when I hit the power button, sometimes the PC turns on then off then on then off then on then off, then on. Or sometimes just shuts down.

Have to reboot and all that.

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Microsoft Security Essentails detects 5 Severe Threats - system crashes while fixing.

Microsoft Malicsious Software Removal tool did not detect any problems in Qiuck mode - system crashed before detail mode could complete.

Windows Firewall will not turn on.

About to shut down'

A:Critical error system shutting down

If it was a BSOD Please post from this tutorial:


Make sure to add the BSOD information so we can properly try to solve the problem.

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Dear Support,
I am using Windows 7 Professional Operating System.I have two Skypes. Skye for Business and another normal skype.
When i shut down the laptop,i am getting the error message in Skype.
I have attached the screenshot for your reference.
Your support is required to fix the issue.
Thank you

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My computer running XP Home has started crashing randomly. Sometimes it'll happen after startup, before I've even logged into XP, and other times it'll happen while I'm randomly on the internet.

It doesn't actually shut down; the screen goes black and I can still hear the computer running, and the monitor light stays green.

I went to the event viewer in control panel and here is what the error says:

Error code 1000007f, parameter1 0000000d, parameter2 00000000, parameter3 00000000, parameter4 00000000.
Error code 100000ea, parameter1 858f8da8, parameter2 85fff368, parameter3 f799acbc, parameter4 00000001.
Error code 1000008e, parameter1 c0000005, parameter2 8056f910, parameter3 f5308b2c, parameter4 00000000.
The category on all of those is (102) and the event ID is 1003.

A:PC keeps shutting down randomly, system error

Let's try this.Download/install BlueScreenView, http://www.nirsoft.net/utils/blue_screen_view.html.Double-click BlueScreenView.exe file.When scanning is done, Edit/Select All.Then File/Save Selected Items.Save the report as BSOD.txt.Open BSOD.txt in Notepad, copy all content and paste it into your next reply.Louis

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I keep receiving this message when I shut down my system......"The exception unknown software exception (0xc0000008) occured in the application @ location 0x7c964ed1"
I don't know what this is can you help me please?
I have a dell dimension 4700c and I'm running windows XP with sp2
Thank you

A:Exception error when shutting system down

Run eventvwr.msc and look in the Applications log for more info on the error.

You can double click those to read the description and there is a double paper copy icon you can use to copy and paste.

It might be helpful to post a HijackThis scanlog:

Download and install HijackThis using the "self extractor". Run it and select "do a system scan and save the log file". Then copy/paste the contents of the log to a reply


Nonetheless, unless there is obvious malware in the scan, you are probably going to have to do some "Clean boot" troubleshooting to isolate the application causing the error:


To sort this out you wll need to do some "clean boot" troubleshooting.

First, restart in Safe Mode (tap the f8 key promptly on startup and choose the Safe Mode option from the boot menu).

In Safe Mode, run msconfig and select the "Services" tab. Check "Hide Microsoft Services" and then disable the rest. Also uncheck "load startup group" on the general page.

See this link for detailed information:


Now restart and test the issue at hand

If no problems, run msconfig and recheck half the disabled items on the Services tab. Test again. If the problem recurs, UNcheck half the items you just checked to narrow down the culprit.

If the problem didn't occur, ch... Read more

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Well when I go to turn my volume on my vista laptop i go to use the nob and turn it up all of a sudden I get an error the explorer bar disappears and the volume mixer down in the corner goes away please help!

A:Volume System Error

please someone help!

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There is a particular piece of freeware/shareware out there that will scan your system and catalog exactly what software/hardware is installed. I can not remember the name of it. I am thinking of a particular program, but any will do.

A:System Catalog Software

Possibly Belarc Advisor?

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My computer keeps shutting down. A system error box appears and sys theres been a fatal error and that the computer will shut down in 1 min. At first the computer didnt actually shut down but slowed so you couldn't do anything but now it shutsdown and I can barely open a single window before it goes off. The error code 1073741819 is included i nthe system error box.

Any help would be greatly appreiciated.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 20:17:57, on 27/08/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
C:\Program Files\HPQ\IAM\bin\asghost.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe
C:\Program Files\HPQ\HP ProtectTools Security Manager\PTHOSTTR.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\ProtectTools\Embe... Read more

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When i start my laptop os win 7 at start up it tells me to restore to an earlier date, when i try to do this the laptop does not allow me to do it. It tells me it cant do a restore when in use. Help.

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After cleaning up the Balster Worm virus, I still get a virus warning pointinf at System Volume Information (se attached screen dump). The folder is protected. Any ideas?

A:System Volume error message

Er, no reply, so I thought I'd add some extra detail. AVG says it detects this residual effect of the Blaster virus, but cannot "heal" it. In terms of the System Volume Information folder, any ideas on how to access and delete files in that folder? There used to be old DOS tools that would enable you to do this kind of thing.

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Hi, there!
I was referred to this forum because of the following:
A little while ago, when I was troubleshooting some problems with one of my PCs, I had to delete System .wci catalog. As it turned out (after I figured it out what was causing the problem), the deletion of that catalog was not necessary. Now, I have already
recreated the catalog by looking at my other PCs.  
And the following are directories for the same System .wci catalog that I am trying to exclude:
C:\Documents and Settings\*\Application Data\*
C:\Documents and Settings\*\Local Settings\*

I know a star * means 'all'.
Then, first * in the first directory means what - 'All Users'?
Then, what is the second *? Does it mean I need to simply highlight the whole Application Data directory?
And what do *'s mean in C:\Documents and Settings\*\Local Settings\*  ?
Are they supposed to mean my First_Name Last_Name (if I am the only one user)? Because Local Settings directory is only under my First_Name Last_Name. And then again, what is the meaning of the next *, and where is it?
I hope someone clarifies these questions for me.
Thanks in advance. 

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operating system xp pro service pack 2..
the problem is i got the problem after i copy file from usb flashdrive..
whenever i shut down or start my pc i got error message like when it is booting C:/document error a dialog box appears at the screen..when shutting down the pc it also has error message saying cant access application windows is shutting down..and also i cant select the options in folders for showing the hidden and system file...it also slows the booting time of the pc..i cant also access the device manager in my computer properties...ive also seen a small icon poping in and out in the taskbar near the clock when i open a folder or a drive..guys please help..

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I built my own computer using these parts:

The system shuts down very often. Here are the error messages:

[FONT=Segoe UI, Arial][SIZE=2][COLOR=#000000][B]On Sat 31/07/2010 13:27:37 your computer crashed[/B]
This was likely caused by the following module: [FONT=Segoe UI, Arial][SIZE=2][COLOR=#000000][URL="http://www.google.com/search?q=ntoskrnl.exe"]ntoskrnl.exe[/URL][/COLOR][/SIZE][/FONT]
Bugcheck code: 0x1A (0x31, 0xFFFFFA8005D32660, 0xFFFFF8800A806000, 0xFFFFF8A0034BD27B)
Error: [FONT=Segoe UI, Arial][SIZE=2][COLOR=#000000][URL="http://www.google.com/search?q=bugcheck+MEMORY_MANAGEMENT"]MEMORY_MANAGEMENT[/URL][/COLOR][/SIZE][/FONT]
Dump file: C:\Windows\Minidump\073110-16988-01.dmp
[/COLOR][/SIZE][/FONT][FONT=Segoe UI, Arial][SIZE=2][COLOR=#000000]file path: C:\Windows\system32\ntoskrnl.exe
product: [FONT=Segoe UI, Arial][SIZE=2][COLOR=#000000][URL="http://www.google.com/search?q=Microsoft%C2%AE%20Windows%C2%AE%20Operating%20System"]Microsoft® Windows® Operating System[/URL][/COLOR][/SIZE][/FONT]
company: [FONT=Segoe UI, Arial][SIZE=2][COLOR=#000000][URL="http://www.google.com/search?q=Microsoft%20Corporation"]Microsoft Corporation[/URL][/COLOR][/SIZE][/FONT]
description: NT Kernel & System
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.
[/COLOR][/SIZE][/FONT]... Read more

A:System Shutting Down Often (Error Codes Included In Post)

Any idea guys?

Also had this error:

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.NullReferenceException: Object reference not set to an instance of an object.
at AdasdASDwdadwAWD.Form1.DisableRegedit()
at AdasdASDwdadwAWD.Form1.Form1_Load(Object sender, EventArgs e)
at System.EventHandler.Invoke(Object sender, EventArgs e)
at System.Windows.Forms.Form.OnLoad(EventArgs e)
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl()
at System.Windows.Forms.Control.WmShowWindow(Message& m)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
************** Loaded Assemblies **************
Assembly Version:
Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
CodeBase: file:///C:/Windows/Microsoft.NET/Framework64/v2.0.50727/mscorlib.dll
Assembly Version:
Win32 Version:
CodeBase: file:///C:/Users/Daniel/AppData/Roaming/nvdisp.exe
Assembly Version:
Win32 Version: 8.0.50727.4927 (NetFXspW7.050727-4900)
Co... Read more

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Hey, everyone!

Looking for some advice on getting my GB back, if possible.
I hope I'm posting in the right area.

The other day I had to do a System Restore on my Compaq (Windows XP) so far everything is working fine now. Though, I noticed my computer was running slower than usual. I checked my overall GB usage and found that it had dropped 20GB since the System Restore. My computer is currently 140GB in total and right now only 50% of it is left, making my computer run...not so quickly.

I used TreeSize and found that the missing 20GB was being used in "System Volume Information". I don't mean to sound like a newbie, but what exactly could be suddenly taking up 20GB of my space since the system restore? Is it possible for me to get it back without harming my computer? How do I go about doing that?

Someone mentioned that I should make sure it wasn't trojan/virus related, so I've run anti-virus, anti-malware, PC tuneups, etc. Everything is clean. Any advice?

Thanks so much!

EDIT: Okay well, after searching deeper into the "System Volume Information" I see that all the used GB is coming from a folder inside called "_restore{" and there must be 70+ different files inside, I'm guessing these are system restore points? Most of them are less than 1GB (though there are so many it apparently adds up) but one of them is a whopping 13.3GB by itself. What can I do about all these?


A:Help! Missing 20GB after System Restore, found in System Volume Information -- Why?

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I am using Windows XP Pro and recently created a restore point in my System Restore program. This was over a month ago, and I no longer need that restore point. When I defrag with either Diskeeper or Norton Speedisk, I get a report on a good number of defragmented/defragmentable files, most of which are in the Restore folder in my System Volume Information folder. I was able to access my System Volume folder and found the offending file but hesitate to delete that file unless I can be assured that I can do so safely.

Would a simple delete be okay?

Attached is a screenshot of the folder in my Systems Information folder.

A:Safe to a Delete System Restore Folder from System Volume Information?

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Hey guys:

I'm an idiot!!! Last night I deleted my System Volume Information folder off of a Raid-0 set of hard drives. As I mentioned, this raid set is not drive with my XP on it. This is just a drive for storage of pictures, video, and other programs I prefer not to have on my C:\. I did take go as far as to turn off System Restore before deleting it. Now when I boot up I cannot access the drive at all. It tells me that "The drive is not formatted. Do I want to format it now?."

I don't want to do that and I am wondering if there is a way to create a new System Volume Information folder so I can access the drive again???


A:Deleted System Volume Information Folder on a Non-Operating system drive???

I think you are connecting the dots...where there is no connection.

Deleting a system volume folder...isn't possible by me, even when system restore is not used (I always disable SR immediately after a clean install). Even though the folders are empty and I don't have SR employed, the system won't allow me to delete these empty folders.

I believe that the problem is your RAID setup...perhaps you ought to try to repair it.


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Trying to perform offline scans with MBSA.  The catalog file has a valid digital signature of:
?Tuesday, ?March ?14, ?2017 8:54:48 AM 
The scan fails immediately with the error: 
"The catalog file is damage or an invalid catalog."
Downloaded several copies and tested on multiple computers to verify the problem is with the file.

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AdAwareSE - System Shutting Down when running.
When attempting to run Adaware, I receive a notice that my system is shutting down because NT Authority/System. Says windows must now restart because the DCOM Server Process Launcher Service terminated. I have included my HiJackThis log - don't know if it will be of any help.

Logfile of HijackThis v1.98.2
Scan saved at 10:30:24 PM, on 11/30/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Hewlett-Packard\AiO\hp officejet k series\Bin\hpoorn07.exe
C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOSTS07.exe
C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOFXM07.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Progr... Read more

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I had trouble defragging {dbcbca6a-9a27-11df-94f4-028037000300}{3808876b-c176-4e48-b7ae-04046e6cc752} in C:\System Volume Information using defragler. It is more than 2GB large. Is it normal for one system restore to be that large? Norton and MBAM says the my system is clean. Only 31.1 GB total used. Abou 250 GB (I think) total hard drive space

Also the tracking folder is showing weird characters:
?Cf???? ?O?8m   windellstudio15 NW?Dc`A??$??{? =?e? ? ? ????  ?             ... Read more

A:ONE System File in System Volume Information more than 3GB large. Can't Defrag

Defragging does not reduce file size, it only moves files to improve speeds.

Do a disk cleanup maybe its system error storage, or something the operating system stores
Unless it is a virus that is hogging your hard drive space (Inwhich case I would do a scan with Malwarebytes anti malware from malwarebytes.org)
It could be a crucial file, but I would think it would be a bit smaller.

your hard drive has enough space to make that 3 GB look like megabytes....

Keep your eye on that file. If it continually gets bigger, chances are, it could be a virus.

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My mom was here during the holiday and I think she may have contracted a virus or spyware on my laptop and I have been having issues ever since. The error message I keep getting is "STOP: Fatal System error c000021a The windows logon process system process terminated unexpectedly 0xc0000005 (oxoooooooo) system has been shut down". I asked if she downloaded anything but all she says is she didnt do anything but check her email, but I have never had this issue before. Of course, I hadn't gotten around to backing up my files on my computer and I am nervous about losing the pics and files I have on there now. Please help me. I have tried to do a system restore, but each time I try it shutsdown and goes to the blue screen. I tried to do it in safe mode and it keeps doing the same thing. I have even tried to run adaware and a virus scan but it keeps shutting down before I can fully scan the computer. I can get top safe mode and to my main page, but it won't stay up long enough for me to do anything. I am not tech savvy, but I can follow good direction. Please help me as I failed to backup my information and I have precious pics, etc. What is the best way to back up my information, as I do have a functioning desktop.

My system is a Dell Laptop and I have Windows 2003.

A:STOP: Fatal System Error...won't allow me to scan or download without shutting off...

If you tried a "system restore" you have Windows XP (not "2003")

The best way to back up your personal files would be to an external drive or DVD if you have one.

Try this for troubleshooting >>

First, restart in Safe Mode if necessary -- (tap the f8 key promptly on startup and choose the Safe Mode option from the boot menu) or Normal mode


Run msconfig and select the "Services" tab. Check "Hide Microsoft Services" and then disable the rest. Also uncheck "load startup group" on the general page.

See this link for detailed information:

http://support.microsoft.com/kb/929135 << for Vista, but applies equally to XP, and better written.

Now restart and test the issue at hand

If no problems, run msconfig and recheck half the disabled items on the Services tab. Test again. If the problem recurs, UNcheck half the items you just checked to narrow down the culprit.

If the problem didn't occur, check the other half, so all the Services are enabled -- proceed to do this on the startup tab as well.

Get the idea? You want to isolate the problem to a specific startup if possible.

Note: if you already have items unchecked under msconfig > startups and are in &#8220;selective&#8221; startup mode &#8211; you should note what these are before beginning. They will need to be de-selected again.
>>>> Also let's have a ... Read more

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What to do here to fix this error in system protection?

A:How do you fix system restore volume shadow service error?

You can try the sfc /scannow command.

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yesterday,i was trying to see why my computer would not let me view flash websites and i dont know what i did wrong but i restarted it and i ran the dell symtom tree test and when it got to IDE disk s/n i'd get a couple of error messages msg block-98826608 with the message uncorrectable data error or media ,it kept doing that on the same spot .then i turned my computer on this morning and i get the blue screen that says windows xp then a error message pops up saying the file or directory C:system volume informaton restore is corupt and i need to run chkdsk, i have no idea how to run that .i'm running windows xp service pack 2 on a dell dimension 3000

A:error message that system volume information is corupt

Hello and Welcome.. If you can't boot to Windows then you'll need your XP cd to do a repair of Windows. Here is a step by step guide.. Give it a full read before beginning. Good Luck!

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I have a Dell dimension 8400 running XP. Error on startup reads:

checking file system on C:
The type of the file system is NTFS
The volume is dirty

CHKDSK goes through all 3 stages and completes them. The last thing it says is 'Usn Journal verification completed'. But nothing else will respond. I have pulled the plug and started in safe mode, same thing happens or it will run a bunch of dos commands and stop with no result.

I have read lots of other threads but I can't find the same exact problem. I can't get to a dos prompt (i think) to type in some of the commands I read about.

I would love to just get it so I can backup 1 more time so if I have to replace the hard drive I am current.

thank you

A:error:checking file system on c: the volume is dirty

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I bought my computer used and have never been able to make a System Image disc for back-up purposes and I've had some other problems with "Backup and Restore" as well. I always get this error: "The backup application could not start due to an internal error: Server execution failed (0x80080005)." By doing research I discovered that this happens because the SYSTEM does not own the "System Volume Information" file, the user does instead (me).
When I got the computer I took ownership of the entire C drive because I kept having permission problems. Now I know better and would not do that again, but I guess the only problem it caused was with "Backup and Restore" - two years on and I haven't had any other problems.
Anyways, I've tried changing ownership of System Volume Information, but it won't let me. I've found several ways to take ownership, but how can I get Windows to let me give ownership back to the SYSTEM? Or is there a way to return the file to its default state, or maybe copy a new version and delete the old one? Thanks for your help.

Here is the post where I found the solution to my backup problem:
Starting Windows 7 Backup : Server execution failed(0x80080005) ????

I apologize if I'm not supposed to post links - I'm new here

A:Need to give ownership of System Volume Information to SYSTEM

Links are OK as long as they're not advertising, objectionable material, solutions that would harm a computer etc.

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A couple days ago I had too much virtual memory being used and my computer blue screened for it's second time. Upon reboot the wi-fi/wireless internet receiver no longer worked and everything was pretty messed up. The help buttons no longer went anywhere and many of my programs weren't in the correct areas. Simply put, it was beyond repair.

I bought an external hard drive to back up the files that were important to me and tried to reinstall Vista using the original CD by booting from CD drive. I've installed it about 5-6 times and repaired it dozens of times. There seems to be a System Volume error, which has been around for over a year I believe. After every install the computer boots up and blue screens for a split second before restarting.

I have a Dell Inspiron 1720 and no longer know what to do. I've read I may need to replace the Hard Drive, which is no big deal, but would like to know if this is really where the System Volume error originates from. There is nothing on the computer I want to salvage (memory-wise).

Also, the error has been around in disk checks for a very long time, I just didn't care because the computer still worked fine. It has been "repaired" dozens of times and I am certain I just need a new part.

Any other tactics I should use? Or parts I should replace? I love my computer, please help!

A:Computer gone haywire, Failed reinstall, System Volume Error

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Here is a question I can't seem to find the answer to in the archives.

How can adjust the volume output from my Windows ME machine (with SoundMax Digital Audio) so that the volume of the background music I like to listen to (via RealOne Player version is quiet, but the other important sounds my PC makes (like email or calendar notifications) are loud enough so I can hear them?

I've seemingly tried all combinations of settings for the volume sliders/adjustments, including:

1) The volume knob on my speakers
2) The RealOne Player volume slider
3) The Windows volume control panel "Volume Control" slider
4) The WIndows volume control panel "PC Beep" slider

Even when the "PC Beep" volume slide is set to maximum, and the "Volume Control" slider is set near minimum in the Windows volume control panel, the PC beep is virtually inaudible when the background music is acceptably quiet (by adjusting the RealOne volume slider and/or the volume control on my speakers).

Am I doing something wrong? Is there some other way that I'm not thinking of to boost the volume of the system sounds my PC makes, while keeping the RealOne music volume low?



A:Boosting system beep volume relative to other sound volume?

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DISKPART> list partition

  Partition ###  Type              Size     Offset
  -------------  ----------------  -------  -------
  Partition 1    System             260 MB  1024 KB
  Partition 2    Reserved           128 MB   261 MB
  Partition 3    Primary             21 GB   389 MB
  Partition 4    Recovery          7720 MB    21 GB

DISKPART> select partition 4

Partition 4 is now the selected partition.

DISKPART> delete partition override

Virtual Disk Service error:
Delete is not allowed on the current boot, system, pagefile,
crashdump or hibernation volume
please help me solve this p 

A:Virtual Disk Service error: Delete is not allowed on the current boot, system, pagefile, crashdump or hibernation volume

Delete files using Disk Cleanup
Uninstall desktop apps and Store apps you don't need anymore in Programs and Features and Windows store.
Move your media file such like photo, music or movie to removable storage device.
Follow the links suggested by britishdhez, contact with your manufacture if you need to delete the recovery partition on your tablet. And after that you might need to send your tablet to manufacture for recover when you have system problem.
D. WuPlease remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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OS WinXP Pro
Trying to backup the registry using the utility backup from system tools.
error =
"Error returned while creating the volume shadow copy:Catastrophic failure."

Research shows that it is possible to turn off the volume shadow feature .. but not if the backup includes the System State selection.

I have an ethernet connection to an ADSL modem and a 40gb hard drive in two partitions c: and d: with about 20gb used in total.

Any help much appreciated ..

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i have 2 80gb westerndigital sata drives in raid0 with xp pro installed to the stripe set and everything is fine. i also have 2 wd 80gb ide on an ide controller card and 1 160gb wd on primary ide.
i got a promise fastrack 100 tx2 so that i can raid1 my 160 with another identical 160 that i just bought.
the problem is that when xp pro was newly installed to the sata raid0, the system volume was placed on c: (wd160gb primary ide).
as soon as i remove the c: drive (mobile rack), and power up, ntldr cannot be found (presumably because windows is looking for a drive that is not there)
i have moved the system files to the sata raid0 and adjusted boot.ini, but this does not help.

how do i move the system volume onto the sil sata raid0 so that i could boot without any other partition? is this possible without re-installing?

thanks for any help

A:System Volume and Boot Volume

try loading windows disk and choose recovery mode

and use fixmbr


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I am unable to update any X2xx laptops due to the package catalog being updated for the last 2 days.Please fix as this is impacting our laptop builds for new users

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What is happening with Lenovo System Update? We are getting an error that the package catalog is being updated? We have several models here and its happening on all of them. I can't find anything relating to this update on any Lenovo site, and the response I got from calling support was "Sorry." They were also not able to tell me when they think this will be fixed. EDIT: Spelling.

LSU.jpg ?19 KB

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My computer is Tosiba satellite M45 S245. I am having error msg at starting up. It is
Stop: c000021a {fatal system error} the windows logon Process system Process terminated unexpectedly with a status of 0xc000012f (0x00000000 0x00000000).
The system has been shut down.

Moreover, I tried to run Recovery CD that came with my computer. But my computer CD rom is not working.
Could you guys suggest me how to get rid of this problem ?
Thank you in advance

A:Stop: c000021a {fatal system error} the windows logon Process system

Hi uttambabu, welcome to Tech Support Forums...

did you install any new hardware or software before the problem started?

Are you able to access Safe Mode (press F8 repeatedly when booting to access the menu screen)?

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I got another call from my Dad today. After cleaning his computer completely last month with help from BleepingComputer.com there is another problem so I went to check it out. I can't believe it.

Now on startup a fake system scan runs with many warning of I/O errors and critical hard drive problems. It tries to take you to file-recovery-system.com to buy something. Obviously it is a virus/hijack. I searched on the web for fixes and was able to use RKill.exe to at least stop the process and the warnings. I tried to install MBAM but the install failed twice, I get a permission denied warning. I tried to install after restarting in safe mode, but had the same access denied at the end of the install.

Computer is Windows 7. I am posting from my clean computer since the browser redirects on his computer make it almost impossible.

A:file-recovery-system.com takeover, critical system error warnings

Boot into safemode with networkingDownloadTDSSkillerLaunch it.Click on change parameters-Select TDLFS file systemClick on "Scan".Please post the LOG report(log file should be in your C drive) Do not change the default options on scan resultsDownloadaswMBRLaunch it, allow it to download latest Avast! virus definitionsClick the "Scan" button to start scan.After scan finishes,click on Save logPost the log results hereDownloadESET online scannerInstall itClick on START,it should download the virus definitionsWhen scan gets completed,click on LIST of found threatsExport the list to desktop,copy the contents of the text file in your reply

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"Missing operating system" massage is coming when i start my system and i am not able to start. I think because , i had given "mark partition as active" option for one hard dive (E) in disk management when last time i opened. it did not have any data. i did not know, this will make any problem. Now i am not able to boot windows re installation dvd also. i can only take BIOS settings. please any one suggest any way for rectifying this problem ASAP.

A:Missing operating system" error massage when system starts

Try disconnecting all drives except for your main drive and powering your system back up.

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I got this error "Critical System Error! / System Alert:Trojan [email protected] " a few days ago. I had to select a Restore point in order to get back on the internet and now my computer is running excruciatingly slow. I ran Trend Micro Call, spybot, and a few others to try and get rid of the problem before I found this website. I have included the log as requested. Any assistance would be appreciated!!! Thanks
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:46:26 PM, on 12/18/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal
Running processes:
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Trend Micro\BM\TMBMSRV.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\... Read more

A:Critical System Error! / System Alert:Trojan [email protected]


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Can you help me. I have a Inspiron M301Z laptop that originally had Windows 7, but I installed the free Windows 10 upgrade.
I needed to have a ?System Restore? after it finished and rebooted, I got the error message ?A operating system wasn?t found. Try disconnecting any drives that don?t contain an operating system.
A full diagnostic test found no problems.
I would prefer to reinstate the original Windows 7 and Dell drivers, but I assume installing Windows 10 removed the Windows 7 installed on my motherboard.
How can I reinstall an operating system?
Robert (kingsthorne50).

A:After system restore: error message ‘A operating system wasn’t found’

Did you run an extended (takes a couple of hours) diagnostic on the hard drive - or just the quick one?

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Hi! I got a Dell Dimension E520 desktop. When I turn the power strip on, the system comes alive, the fan on the video card
rotates, the system's internal lights are on as well. Then when I turn the PC on by pressing the power button, it's either not booting up or starts booting and then shuts off. I used to be able to boot and use it for long periods of time. Now I can not even get to the login screen.

Is this indicative of a bad power supply? Some lights inside the PC are on.
What else can it be ?

Your ideas/suggestions etc are greatly appreciated in advance.

A:System shutting off, please help

Lights, fans, CD Drawers opening and closing, can all happen even though the power supply does not provide the correct power to operate the rest of the system.

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Can someone help? My system keeps shutting down when I try to use disk clean-up, Norton, Micro trend, Ewido and various other software. I noticed that my system shut down while using Norton while scanning DPSOCK.DL_ Attached is my most recent Hijackthis log. Ad-Aware SE seems to run ok, after the third run it came back clean. ?????
Logfile of HijackThis v1.99.1
Scan saved at 6:16:27 PM, on 11/11/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\WS_FTP Pro\ftpsched.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Common Files\Symantec Shared\CCP... Read more

A:Help, my system keeps shutting down

Hi and Welcome to TSF

Please DISABLE spybot's teatimer and LEAVE IT OFF until the fix is complete!

Before attacking an adware/spyware problem with hijackthis make sure you have already run the following tools. Download and update the databases on each program before running. Ad-Aware? SE Personal Edition
*Note* For Ad-AwareSE also install the VX2 Addon Cleaner To run this tool once Adaware is updated click on Add-ons in the lefthand column. Select VX2 Cleaner V2.0 and click Run Tool. Click "OK" , then, if something is found, click "Clean" as in the directions given. Click "Close", and exit Ad-Aware.
Spybot Search & Destroy

Also make sure you are using the the latest version (1.99.1) of HijackThis and it's installed in it's own folder on the root drive. (C:\HJT)

Please run the scanners in safe mode!

Go to My Computer->Tools->Folder Options->View tab and make sure that Show hidden files and folders is enabled. Also make sure that the System Files and Folders are showing/visible.
Please make sure system restore is enabled by right clicking on My Computer and go to Properties->System Restore and check the box for Turn OFF System Restore and make sure it?s NOT checked. We want system restore ON and monitoring your current hard drive. Once your clean we will turn this off and then back on to remove the infection from the restore folder and create a clean restore point.

Download and install CleanUp! b... Read more

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My system is shutting down with the message of "This systems will shut down with the "NT AUTHORITY" a countdown starts and the system shuts down. Please tell me what to do.

A:System shutting down

microsoft.public.windowsxp.general: Re: !? Sytem Shutdown initiated by NT AUTHORITY\SYSTEM ?!

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My computer has been running fine for years but just this morning it has been shutting down for no reason. I'm running XP SP2. I started it up after it shut down, then it shut down again, only quicker. Tried to power on again but it powered off immediately, then it wouldn't power on at all. I gave the machine a rest for an hour then tried again. It worked for about two hours after that then it started shutting down again. I've run a few virus scans (in safe mode and in DOS) and nothing has come up.

Any help, please? Thanks.

A:System shutting down

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ComboFix.txtI am experiencing problem with my Acer Aspire Laptop. System is getting hot very quickly and shutting down. It's happens when I browse Internet and plays the NFS Most Wanted Game. Please advise how can I resolve this problem.
I have tried upgrading BIOS version also tried running Combo fix. Please find the attached log file.
While running the COMBOFIX system went off automatically.
System Info:
Operating System: Windows Vista? Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.120824-0336)
Language: English (Regional Setting: English)
System Manufacturer: Acer
System Model: Aspire 4730Z
BIOS: InsydeH2O Version V1.22
Processor: Intel(R) Pentium(R) Dual CPU T3200 @ 2.00GHz (2 CPUs), ~2.0GHz
Memory: 1978MB RAM
Page File: 1354MB used, 1365MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
DxDiag Version: 7.00.6002.18107 32bit Unicode


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