Ideapad 100-15IBD battery does not load anymore.Battery icon says: "0%, Battery plugged in not charging"Can only work with AC adapter.Can't remove battery because its internal.Booted from USB with linux same problem.Can't do a BIOS upgrade because battery needs to be 30% loaded.Can somebody help?
Lenovo batterij.jpg ?78 KB
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Hello, i bought this laptop 18 April 2016. In last time i saw a problem with battery. She doesn't want to charge. Today i installed HWMonitor please look at this photo...? Tell me now, how after 6 months battery cant keep energy when in this time maybe 2-3 times laptop works on battery without power adapter. Did Lenovo replace battery in warranty? Or i may go to shot when i bought laptop and they should help me? Please apologize for my english, it's not my main language.?Read other answers
Didn't realize the laptop was unplugged and went completely dead sitting there for a month. Went to plug in to power up and nothing. Thought maybe cat chewed on charger cable and tested it and was only pulling 4v vs the 20v it's supposed to but tried new charger that Lenovo sent and still nothing. I've heard battery could be un-chargeable if left to completely die and sit for a while but still don't get why laptop won't boot up when plugged in. Am I dealing with something else internal in addition to a dead battery?Read other answers
Hello, please is there a possibility to remove battery from Lenovo Ideapad 100-15ibd laptop without opening it? To keep it connected to adapter, when I dont need it to be connected to battery?Thank you
Go to Solution.
Opening up the machine will be required. Please see pgs 32-38 of your hardware manual:
Hope this helps.
Hello, I just purchased Ideapad 300 S since Februari 2016. But only in 1 month the battery show message "plugged in, not charging". So I went to Lenovo Service Center and replace the battery It worked normal after that. But one month after the battery show same message again? What can I do with this? Please help me.... Thank you so muchSorry for my EnglishRead other answers
I have a dell xps 12, bought in 2012. Recently the battery stopped charging. The battery shows 0%, so I have to be plugged in to turn the laptop on. When it is on, the battery icon on the task bar says "plugged in, charging" but after a day it is still 0%.
Since then I bought a new battery. Just fitted it, but now the battery icon on the task bar says "plugged in, not charging". Furthermore, when I Fn+F3 to show the battery meter, it says "battery charging diabled". There is no option here to turn battery charging on. Nor is there an option to enable battery charging in BIOS.
BIOS does show battery performing normally, so does the battery meter (Fn+F3). BIOS also shows AC adapter as 45W, which is the original adapter.
Any help is appreciated!
Hello, I have a two year old Ideapad Flex 14 which is having some battery issues. Specifically, the battery light is flashing red, and when I plug in my laptop, the status says ?plugged in, not charging.? When plugged in, it stays at roughly the same battery level, though it has been gradually losing battery despite being plugged in over the last few days (this has been going on for five days or so now). It is at 5% battery now, and I?m not sure what to do to make it charge. I?ve tried taking out the battery and putting it back multiple times, but am not really sure what else to try ? I?m out of the country until December, so I haven?t been able to find a repair place to get it fixed yet... Any suggestions how to fix this?? AnnieRead other answers
my laptop is not charging at all if i plugged out the AC the battery reduce and dont recharge after plugged in ACto many errors in this laptop why ?! ?! i bought lenovo z51-70 and it had a defect industry ?! ?! i'm so disappointed from lenovo more problems in the same laptop https://forums.lenovo.com/t5/Lenovo-IdeaPad-100-305-500-Edge/ideapad-500-15ISK-windows-10-drivers-pr...
Welcome to Lenovo Community!
1) Shut down the computer.
2) With the battery in (but AC adapter removed), attempt to turn on the computer by holding down the power button for 30 sec. This should not turn on the computer.
3) Remove the battery.
4) Again, attempt to turn on the computer (AC adapter not plugged in) by holding down the power button for 30 sec. This should not turn on the computer either.
5) Replace battery, plug in the AC adapter, and turn on the computer. The battery should begin charging.
I hope the above information helps.
Tap that kudos button if I helped. If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
Pretty much what it says in the title. I have recently been needing to use my Notebook for extended periods of time, and I had found that, despite the laptop reconizing that the charging cord is in, it fails to charge while in use and only charges when the computer is hibernating or when then laptop shuts down. I've taken a look at the battery settings, including Conservation Mode which seems to cause this type of problem, but I've had little to no luck fixing to problem. I would really appreciate if someone could give me some advice on how to fix the issue, as it is getting in the way of my work having to use it for only an hour, then have it charge for an hour.Read other answers
For a few months now, at some point my battery would indicate nn% (plugged in, not charging) and would maintain that charge as long as it was plugged in. Running on the battery, the charge would eventually diminish and in order to get the battery to charge again, I have gone through to process of uninstalling the ACPI Compliant Control Method Battery in Device Manager. Usually within 24 hours, things would revert back to plugged in, not charging. However, that is no longer remedying the problem. (When this was an issue the indicator light next to where the AC Adaptor plugs in would flash blue. Also, I upgraded from Win 8.1 to 10 a few weeks ago, but this issue has been occurring for a few months now). Now the battery reads 2% (plugged in, not charging) and when I use the HP Support Assistant to check the battery, I get the message ?HP Battery Check was unable to access the battery?. I have performed a hard reset, reset the BIOS, and updated the BIOS, all to no avail. If I unplug the adaptor, the computer shuts off. Any suggestions for additional fixes? I have seen one additional suggestion to do a system recovery but I have not yet made a recovery disk for win 10 (I do have one for the win 8.1), and would it make any difference anyway since the plugged in, not charging problem was occurring under win 8.1?Read other answers
Hi, I have read many people have similar issues for other models other than my Thinkpad x240 20AL but removing the battery won't solve my problem. It is plugged in, it says plugged in but battery is not charging (none of the two batteries this laptop has). I have gone to Driver Manager and uninstalled the 3 Microsoft drivers under battery section. After restarting or scanning for new hardware these drivers appear again and the problem is not solved. I have restarted de computer. Problem not solved I have removed the batter and put it back. Problem not solved. After one night, I switched on the laptop and one of the battery has charged. Right now it says plugged in, charging and it shows already 100% although it keeps charging. The other battery still shows 98% not charging.. I believe this must be a software issue, some power management that prevents the laptop from charging the battery. But where is that software and how to configure it or remove it? I have looked for Lenovo Power Management and similar and it is not installed on my laptop. Anybody knows what I am talking about?
I have a very similar problem, how was yours fixed in the end?Someone please help, very frustrating!Read other 3 answers
HelloHP EliteBook 840 G2The indicator shows: Battery plugged in, chargingbut really the battery not charging - bar doesn't movePlease help, what to do?
Dear Customer,Welcome and Thank You for posting your query on HP Support ForumIt looks like your Notebook is not charging the Battery, We will surely assist you with this issuePlease perform below shown steps to resolve the issue:Step 01. Click on the Start ButtonStep 02. Type "Device Manager" in the start search box & open the Device ManagerStep 03. Look for Batteries and expand it by click on the + symbol on the leftStep 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstallNote: This Battery driver will get re-installed automatically when you restart the Notebook againStep 05. Please Shutdown the NotebookStep 06. Please remove the Battery and unplug the Power AdapterStep 07. Press and Hold the Power Button for full 1 MinuteStep 08. Go ahead and put back the Battery and connect the Power AdapterStep 09. Look for "Plugged In Charging" message on the Battery iconAfter performing all the steps if you are facing the same issue still, please perform three more steps:1. Run a Battery Check in HP Support Assistant[Install the Software if it's not available]Note: Replace the Battery If Health Check Status shows Replace2. Update the latest BIOS for your Notebook from HP Support Site3. Please check your Notebook with a known good Power Adapter & Battery from a different NotebookNote: If a known good battery is also not charging we need to replace the system boardHow to improve the life of a Battery:1. It is not advisable to use the Notebook when ... Read moreRead other 8 answers
The problem started from June 2, 2015 about 4 AM (UTC +8:00 Philippine, Manila)
I open my Notebook that morning to check on my e-mails and bills at gmail but it's not powering up. At first I thought that the battery was slightly drained because I saw my sister still using it at midnight. I asked her if she did not plugged in the charger when it is nearly drained but she said she plugged it and it is still full when she shut it down.
It is Li-ion Battery
I tried plugging in the charger to check whether it still has remaining battery. It powered up.
On the taskbar/notifications/running apps it says 8% Available (Plugged In, Charging).
So to check out the problem, I left it turned off charging for about two hours.
Then after two hours it still says 8% Available (Plugged In, Charging)
What the hell is this?! I asked my self.
I installed an app to check the status of the battery (Battery Bar)
Battery Bar says something like this:
Capacity: 2K of 8K mWh (not sure about this)
Charging: 0 mW
Running on AC
Something like that.
1. Does not power up without Charger
2. It detects the Battery saying 8% Available (Plugged In, Charging)
3. Though Plugged In, Charging it does not charge at all because of 0 mW charge rate
4. It turns off when the Charger is plugged out.
5. It still run even without the Battery (when the Charger was plugged in of course, then a red x mark shows in the notification taskbar battery icon)
1. The problem is som... Read more
How old is it? Most likely the battery if you use it a lot on battery power, not plugged in.Read other 2 answers
my new lenovo ideapad 100-15IBD is not charging fully, day by day its charging percentage is decreasing. I have installed windows 10.
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.
It's my problem too.Read other 2 answers
My battery is at 0% and says "plugged in not charging". Whenever I unplug my charger my computer dies so all the solutions that require me to take out my battery dont work. How can I fix this problem so i can use my computer when it is unplugged. Thanks!
Hi,there coudl be several reason for this... such as.1) if the battery is charged for around 90%(depends on model to model it may be 80% also) its normal to avoid anty unwanted charge cycle. this will help improve battery life.2) if the machine is not charging because to used in too hot ambient temprature or its heating up for some reason. option is to let the machine cool down and it will start charging. this is again technology limitation and safety measure.3) if above are not true: Try this:.Disconnect ACShutdownRemove batteryConnect ACStartupOpen Device ManagerClick the plus (+) sign next to Batteries category, right-click All of the "Microsoft ACPI Compliant Control Method Battery" listings, and select Uninstall In the "Confirm Device Uninstall" dialog box, click OK. (it?s ok if you only have 1 of these listings).Click the plus (+) sign next to System Devices.Right-click the ?ACPI Fixed Features Button" and select Uninstall. In the "Confirm Device Uninstall" dialog box, click OK.ShutdownDisconnect ACInsert batteryConnect ACStartuphope it helps, Good Luck !Read other 1 answers
I recently received a HP Stream Notebook - 13-c055na (ENERGY STAR) from a freind and they told me that battery did not work and needed replacing. I began using the computer and everytime it started the computer came up saying: Primary (internal) battery 601 needs to be replaced since it is detecting the storge capacity to be low. So i got a new battery and its doing the exact same thing and will just shut off whenever the ac adapter is not plugged in. I have changed the power plan settings and this made no difference.
Press Esc at power up and then F2 to run the diagnostics menu and there should be a component test for the battery that you can run.Read other 1 answers
I have a lenovo b40, which isn't charging. Yesterday it showed "plugged in, not charging". Now, even with the charger plugged in, it doesn't display anything. Also, the power light is blinking. I pressed down the power switch with the battery attached, it simply blinked faster. When I tried the same thing without the battery, nothing happened.Read other answers
I got my Inspiron 15-5000 series recently notice that the battery charged up to 60% and stop charging after that.
I was trying to change the setting in the Dell Power Management Lite many times but the setting does not work and also try to uninstall the battery drivers several time but it seen does not work.
Any idea who to solve it?
Please list exactly your Dell model number and version of windows.
Example: Dell Inspiron 15, 3543, windows 10
Just bought a new Acer Aspire V Nitro VN7-791G-76Z8 a couple of days ago. I've kept the laptop plugged in but the battery level has been dropping by about 1% per day. The power charging light is always blue and it says "plugged in, not charging". I'm running Windows 10 and have installed the Power Management update from the Acer Care Center app. What's wrong and how do I fix it. Thanks
Hello, Have you tried a battery reset? Disconnect the AC adapter.Gently insert a paperclip in the battery reset hole on the bottom side of your laptop.Reconnect the AC adapter, and resume normal use.Read other 9 answers
I read the previous threads. I tried uninstalling microsoft acpi compliant control method battery and searching for hardware changes. It didn't work. I tried with shutting down and with out. I tried it with the battery in and without. I tried with turning of windows explorer and turning it back on. Nothing works. Please help
Hi @hklemp,Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with the battery not charging. I will be glad to help you. Please look at the following documents.HP Notebook PC AC Power Cord Safety Recall and Replacement Program Announced August 26, 2014Testing and Calibrating the Battery (Windows 10) Please keep me informed of how things went. If you require further assistance, let me know and I will gladly do all I can to help you.Please let me know if this resolves the issue by marking this post as "Accept as Solution".To simply say thanks, click the Thumbs up below! Thanks.Read other 2 answers
The title is the message I've been getting for about the past month and a half. I noticed my battery draining, even while plugged in, until it finally got to 0%. With the power adapter plugged in, the laptop still runs but I just recently had an experience where the laptop was suddenly cutting off, even while plugged in.I've done as much troubleshooting as possible, but I haven't been able to figure out the problem. I managed to switch the laptop over into power saver mode and it's been letting me use it without dying immediately on me. I have an internal battery, so the option to remove and power it on separately isn't an option for me.
Tech Support Guy System Info Utility version 184.108.40.206
OS Version: Microsoft Windows 8.1, 64 bit
Processor: Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz, Intel64 Family 6 Model 60 Stepping 3
Processor Count: 8
RAM: 8103 Mb
Graphics Card: NVIDIA GeForce GT 740M, -2048 Mb
Hard Drives: C: Total - 702747 MB, Free - 466347 MB;
Motherboard: TOSHIBA, VG10S
Antivirus: Windows Defender, Disabled
This is my final call for help before I go through the long and tedious process of sending my only working computer to the repair center for several weeks' time. Help!
Edited to add Troubleshooting steps taken:
1.) Tried a Hard reset using the pin-hole reset button for the internal battery, while completely unplugged.
2.) Tried uninstalling/reinstalling the Microsoft ACPI-Compliant Control Method Battery.
Read other 9 answers
My dell inspirion says plugged In not charging I have replaced the motherboard,battery,and charger please help
Munchlax as obvious as it may sound you have got the right battery mate? and do the voltages match for the battery and the adaptor?Read other 9 answers
I have been faced with quite a frustrating computer/ battery problem. You see my computer does not turn on, that is unless it is plugged in with my charger in which case it will it will turn on. However, when I click on the bottom right-hand corner battery symbol it will provide me with the statement saying, " Plugged in not charging". On top of this, I did check the battery status on my computer, it provided me with the information that my computer battery is, "Ok", however, needs charging.This leads me to wonder is this a battery problem or an AC Adapter problem.
Hi.Welcome to the forum Cheesy_Parekh.Battery Does Not Power Notebook or Hold a ChargeUsing and Testing the AC Power AdapterPurchasing a Replacement AC AdapterPurchasing a Replacement BatteryRead other 1 answers
My HP 15 Notebook is almost 2 years old and all of the sudden the battery stops working. I know that the battery's performance has decreased a bit but it shouldnt be dead. One day a wake up to find that it doesnt turn on so i plug n the charger and it turns on and says consider replacing the battery soon but after a few minutes i realize it says plugged in but not charging at 0% (and it wasnt at 0% when i turned it off) When I try to run a battery test in HP support assistant it keeps saying status unknown (so how can it tell that I need a new battery but cant detect it which is why i think its a glitch) and that i should remove and then re insert the battery but still nothing changes and it it telling me that I have the updated version. I've tried uninstalling the battery drivers multiple times after which i was notified that a drive was missing and had to reset my laptop (for the second time the frist being after windows 10 caused a drive to "go missing") and still nothing.I am desperate please help meRead other answers
Notebook HP Envy DV6 T he batteri is fully discharged (0%), the battery status is "battery plugged but not charging).I cannot charge the battery.I've removed the battery, restarted and used the laptop without it, restarted again the lapot with the battery but I've not solved the problem.Read other answers
My computer is only working when connected to power unless ut shuts down abruptly. It shows plugged in, not charging. And whenever, I try to do the battery check, it says battery not detected. I have tried hard reset and everything. Also charging light keeps blinking when battery is present unless its stable.Read other answers
My new HP worked well for two months and now the battery is at 0% and wont charge. Im using windows 10 and its a new gaming laptop. Not sure what to do. Cheers Matt
Its under warranty, I would think. Start a Support case. Where are you located (country)?Read other 1 answers
Hello, I only bought this laptop a few weeks ago and it does not seem to charge propery (or so it says). As the title suggests when plugged in and I hover over the batter it says "plugged in not charging" It has been like this for a couple weeks now and still has not gone flat as long as it is plugged in, so some sort of charging must be taking place right? Just want to know if I can fix this just so I am able to see when it's charging and use it without leaving it plugged in. Currently I keep it plugged in at all times in fear of it dying. Thanks for any help in advance.Read other answers
My battery does not charge when plugged in (says plugged in, not charging). Can't figure out how to fix it. Please help!
Shayna226 wrote:My battery does not charge when plugged in (says plugged in, not charging). Can't figure out how to fix it. Please help! Hi, Kindly follow the steps here http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/windows-10-update-prevents-batt... Cheers!
"Education costs money; so does Ignorance"If my post has helped you, click the Kudos Thumbs up!If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!
Yesterday, my computer stopped charging. It was fine the day before, but when I got up yesterday, I noticed I was losing juice. My battery icon says "battery plugged in, not charging." It doesn't charge when it's off, either. This computer has an internal battery that I cannot remove. I have already tried uninstalling Microsoft ACPI and that didn't help. I have looked at the pin inside the power adapter and it seems to be properly aligned, though it's so small it's hard to tell for sure. It does seem like the adapter isn't plugging in all the way beacuse it's a bit wiggly, but that could be because of the dumb placement of the battery port.Please help! I'm a writer and I can't work with a dead computer!Read other answers
My battery now shows 0% available. I have run the diagnostic from hp assist, and got the message to recalibrate. I cant. My battery wont charge, and my computer wont turn on when it is unplugged. I ran the system extensive test and got , in red; FAILURE ID : U4XCXV-75F83H-MFPV7G-C0B303. Can somebody please help me?
Was the failure ID associated with some specific component of the hardware test? What is your exact model number, please and how old is the laptop and the battery?Read other 1 answers
new battery of my hp630 is not charging after 55% though ac adapter is plugged in. tried with other hp ac adapters also same thing happens. testes the battery condition with hp pc diagnostics which shoes it's ok.even tried by uninstalling and installing the microsoft ACPI Compliant control method battery according to the suggestion from some troubleshooting blogs.please help.
Hello ag161, Since you have tried all the required steps, try to update to the latest BIOS http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5086783&swLangOid=8&swEnvOid=4060 Hope this helps, for any further queries reply to the post and feel free to join us again **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP EmployeeRead other 1 answers
Help my battery is plugged but not charging.I used HP Support Assistant and it says the battery is fine.I checked the software for the battery and it's up to date. What else can I do? The laptop is just over a year old. thank you!
Dear Customer, Welcome and Thank You for posting your query on HP Support Forum It looks like your Notebook is not charging the Battery, We will surely assist you with this issue Please perform below shown steps to resolve the issue:Step 01. Click on the Start ButtonStep 02. Type "Device Manager" in the start search box & open the Device ManagerStep 03. Look for Batteries and expand it by click on the + symbol on the leftStep 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstallNote: This Battery driver will get re-installed automatically when you restart the Notebook againStep 05. Please Shutdown the NotebookStep 06. Please remove the Battery and unplug the Power AdapterStep 07. Press and Hold the Power Button for full 1 MinuteStep 08. Go ahead and put back the Battery and connect the Power AdapterStep 09. Look for "Plugged In Charging" message on the Battery icon After performing all the steps if you are facing the same issue still, please perform three more steps: . Update the latest BIOS for your Notebook from HP Support Site Please check your Notebook with a known good Power Adapter & Battery from a different Notebook Note: If a known good battery is also not charging we need to replace the system board How to improve the life of a Battery:1. Power Plan should be set correctly for extended battery life2. Please keep the Screen Brightness at lower level3. Please turn OFF Wi-... Read moreRead other 1 answers
My laptop was working fine yesterday, but when I booted it up this morning, I got the dreaded "Plugged in, not charging". I've tried the fix that's everywhere on the internet
>In Device Manager, Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall
but when I finished, it still said "Plugged in, not charging" I'm a poor college kid, so I don't know If I can afford a new battery. help.
The last 2 days I have had this problem with a Dell Inspiron 1545 laptop, and have been using it with the power adapter/charger plugged in. Yet this morning I have started up the laptop with the power plugged in, and now it shows that the battery is plugged in & charging !!
Checking the battery yesterday it showed " battery life- moderate." As everything works fine with the power adapter plugged in, I assume that the adapter is fine.
If the problem arises again, can I use a power adapter from a Dell Inspiron 630M laptop which runs Windows 7 ? This Inspiron 1545 laptop runs Windows Vista.
Hopefully someone can advise re the use of the 630M adapter with the 1545. Will it be safe ? I do not want to cause damage to the Vista machine.
HP Community,I am having an issue with the laptop battery. When it is plugged in, the battery does not charge. The start bar icon says "Plugged in, not charging". I just replaced the AC Adapter this week. I ran the startup diagnostic test and it said that there was a battery failure but when I run the HP Battery Check throug HP Support Assistant, it says the battery is functioning properly. 1) If I calibrate the battery, will this fix the issue? 2) Does the battery actually need replaced? Getting one diagnostic saying yes and another saying no is confusing and frustrating. 3) If calibration does not fix the issue, is there steps I can try to take to resolve the issue before buying a new battery? 4) If I do need to buy a new battery, can I get a product number for the battery I would need to purchase? I have been trying to find a listing with the battery type on it but I cannot find a list with HP Pavilion 13 360x listed. I looked here (http://store.hp.com/webapp/wcs/stores/servlet/ContentView?storeId=10151&eSpotName=BatteryFinder&cata...) and that includes looking at the list under the "Laptop Not Listed?" button. Thanks,A concerned HP user looking for some juice for my battery!Read other answers
I did some HP recommended updates including a bios update and now I am getting some issues with battery charging. I've not tied the upgrades to the battery issue so I would prefer to keep an open mind to it being something else. I'm now getting the message whenever I click on the battery icon that says "Battery plugged in but not charging" and it will not charge above 55-60%. I am also unable to get my HP Toolbox FX to work properly so that limits my choices to doing battery status checks. I switched charging cables and bought a new battery and the issue remains. HP support is lacking when it comes to the remedies offered. I looked through the forums for this and keep seeing the HP affiliated members continue to put out links to non-functioning or unrelated links. This is becoming a very time consuming issue that should have a fix and not get run around by HP support. I tried a system restore to a known point of no issues and I still am unable to get resolution on this problem. Does anyone know of a "real" fix for this issue once and for all?
Can we possibly know the full model number of the laptop? DV7s cover many years and many models with different hardware platforms.Read other 2 answers
Battery plugged in, not charging:Age of laptop 27 months My battery doesn't charge anymore. If I make a HP battery test on my HP Support Assistant it shows me as a result : Battery OK. Meaning: The battery is functioning properly. If I test the battery with an additional programm it shows me a battery wear level 100%. This means, the battery should not be rechargeable anymore. - What should I do?- Replace battery?- I have a capacitiy of 18% left. What happens if I reach 0%? Is it still possible to use the laptop with the power cable? Thanks and kind regardsAmuni1Read other answers
Hi Once my laptop was working fine then all of a sudden it shut down automatically and then I tried to start i was not able to start it without adapter.The battery says it is plugged in charging but actually it is not charging at all.It is stuck at 0%.And sometime it doed not even detect the battery.I hope you can help me. My Laptop name : Hp envy 15t-j100 select editionProduct number:F0D26AV And I purchased this laptop from US and I am using this in India.I contacted the customer care of India and they says that this model is not available in India.So they cannot do about it.
Hi there @Jogi43?, Thank you for visiting the HP Support Forums and Welcome! This is a great site to get answers and ask questions. I read your post on the HP Support Forums. I understand that your battery is saying that it is plugged in and charging, but it does not actually charge. I did some research and found some documents for you based on the issue you had described. HP Notebook PCs - Battery Does Not Power Notebook or Hold a Charge - If your notebook computer battery does not power the notebook or will not hold a charge, troubleshoot the battery to see if it needs to be replacedHP Notebook PCs - Improving Battery Performance (Windows 10, 8, 7, Vista). HP Notebook PCs - Testing and Calibrating the Battery (Windows 8) - To know the condition of your battery, use the steps in this article to test your battery and calibrate it if necessaryPlease follow these provided troubleshooting steps, re-post and let me know the results. Thank you! Have a great day!Read other 4 answers
Hello! I have an ACER Aspire M laptop which is about 3 years old. The battery cannot be taken off, it's under the back cover. I have Windows 10, 64 bit. I didn't use my laptop for a few months and once I turned it on again, I got the message that the bettery is not charging. So I cannot unplug my laptop. Battery seemed to work fine before.. - I read that updating BIOS could solve the problem, but I can't do it because the system requires battery to be at at least 30%. - I can't take off the battery, so the solution with holding power button down doesn't work as well.- I also can't unplug my laptop to reinstall the drivers. Someone help please!Read other answers
The battery indicator says "0% available (plugged in, not charging)" I have run the battery diagnostic and it says that battery is fine. I have run the ac adaptor diagnostic and it says that is fine as well. I have updated the bios. I have uninstalled "Microsoft ACPI Compliant Control Method Battery" and rebooted. I have also uninstalled it and updated immediately. The battery is non-removable. Anything else I can try?Read other answers
Hello,Hope you are doing well. My battery icon says '2% available (plugged in, not charging)'. I have done a battery check on Hp Support assistant and it says:The battery is reporting a failure and needs to be replaced as soon as possible. Based on the age of your PC and battery, it appears it is no longer covered by your HP Warranty. REOOW I'm not sure about replacing the batterry. Please inform me if there is anything easier and or cheaper to do.Thanks, YousifRead other answers