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Outlook 2016 skip "Welcome to Outlook 2016" setup wizard

Q: Outlook 2016 skip "Welcome to Outlook 2016" setup wizard

OK I have read many threads and posts about the solution "ZeroConfigExchange". But it does'nt work for my Windows 10 clients.

Windows 10 x64Office 2016Office 365 / Azure AD accountsClient computer is join with Azure AD so the users login with Office 365 accountsNo On-promise AD, only Azure ADAutoDiscover and modern authentication works with sharepoint and Outlook 2016Dword "ZeroConfigExchange" = 1 is created in both regkeys for all users
When I start Outlook 2016 for first time users it still prompts the "Welcome to Outlook 2016" setup wizard where I have to create a profile.

What am I doing wrong?
Best regards

Preferred Solution: Outlook 2016 skip "Welcome to Outlook 2016" setup wizard

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A: Outlook 2016 skip "Welcome to Outlook 2016" setup wizard

It will be best for you if you ask this question in a forum dedicated solely to MS Office Outlook 2016.
I recommend that you use this forum :

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"Patch Tuesday" broke our install of Outlook 365. It was working fine on Monday and on Tuesday it was hanging on "Processing." So I restored back to the last restore point before the update and it worked great after that. Yesterday it re-installed the updates, and again Outlook didn't load. Restoring again today "fixed" it. Now it wants to update again, so I will disable updates until the problem is fixed. I don't know which particular "patch" is causing the problem; there were about 22 of them that installed.

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I do not know what I did. When I opened a message it open it "Message"; now it opens in "File". How can I get it back to open in "Message"?

A:Outlook 2016 - Message opens in "File", not "Message"

If you minimized the Ribbon, this caused it. Open a message and maximize the ribbon.

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According to all sources that I could find on-line, it appears that rules are part of pst file.

However, this does not happening in my case.

I use outlook 2016 (part of MS office 2016) and have several accounts linked with this ? From my ISP (POP), Hotmail, yahoo, Gmail. I have rules only for account from my ISP.

Recently I deleted my Hotmail account, removed it from my outlook, deleted associated ost file. Then I had second thought and re-activated this hotmal account the following day. Added this to my outlook. To my surprise all rules vanished. Not a single rule remained. I did NOT have any rules setup for Hotmail account. Even column details for message folders (part of setting) got changed.

I decided to check further. Copied my pst files to another computer which had same version of outlook installed and has exactly the same setup.

Now I added some rules on my 1st computer. Checked the 2nd computer. The same rule appeared there. That means pst file does not contain rules.

So, Where are they?

Hope someone can help me. I am lost!!

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I have been using Windows Live Mail 2012 as my email client for years. Due to Microsoft changes I decided to switch to Outlook 2016. I have installed Office 365 Personal, taking advantage of the free one year subscription, although I am considering cancelling and deleting it and purchasing the standalone Outlook 2016 product. When I registered for this forum I selected Office 2016 as my product since Office 365 Personal is not an option.

I have been trying for days to set up Outlook 2016, with no success. I've researched every article and forum I can find for answers, to no avail. I've downloaded every troubleshooter and analytical tool I can find while trying to configure Outlook 2016. I've read every tutorial I can find. I am trying to set up Outlook 2016 for two sbcglobal.net accounts and several live.com, msn.com, outlook.com and windowslive.com email accounts. One of my windowslive.com accounts is also my Microsoft email account.

I can't import WLM email accounts or email messages from WLM into Outlook 2016. I can't export WLM email accounts or email messages into Outlook 2016. I've received just about every error message imaginable, including "The export could not be performed. Your default MAPI store could not be opened.", "Cannot connect to server", "Oops, something went wrong" and other error messages.

I have received the test messages sent from Outlook 2016 to the sbcglobal.net email accounts but that's as good as... Read more

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Hello Everyone,

I am setting up my email accounts in Outlook 2016. I always do a manual setup and on my outlook.com email accounts, I use Exchange ActiveSync.

My questions are this.

What is this new option of selecting Office 365 and when would I use this option?When I did select the Office 365 option and pressed next my outlook would crash, any fix?What is the best selection to choose from when setting up my outlook.com account that would be great for automatically syncing with my calendar etc. on outlook.com or apple etc.?

Thank you very much for any help and assistance.

A:Outlook 2016 Manual Email Account Setup, Office 365 option? & Crashes

Manual setup for outlook.com accounts is absolutely unnecessary, Outlook 2016 does that automatically in a few seconds.

That being said, if you insist in doing it manually the correct option is Exchange ActiveSync. Office 365 option is for so called workplace email accounts, Azure AD / Office 365 for Business or Enterprise users. You select that option only if your organisation uses Office 365 and you want to set up your workplace email in Outlook 2016.


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Visio files are received as attachments in Outlook 2016. Visio Viewer 2016 and IE11 are also installed on Windows 10 (1607).
Previewing the Visio file (VSD in this case) is successful. However, when you try to open the Visio file, IE11 attempts to open it (as expected) but only displays a blank page.
Does anyone know if there is a fix for this issue?   Other articles suggest that Visio Viewer 2016 does not support IE11.

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I do not know what I did. When I opened a message it open it "Message"; now it opens in "File". How can I get it back to open in "Message"?

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I'm going to buy a new license of one of these product, so any suggest please?
I have used Bitdefender, Avast, Kaspersky ( about 3 years ago), I haven't used Norton and Trend Micro.

A:KIS 2016 vs NIS 2016 vs BIS 2016 vs Avast IS 2016 vs Trend Micro IS 2016

Out of all these,and your prerequisites,I would go with Kaspersky!
PS:This is from personal experience,and other members may have varying opinions!!

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I have a bunch of rules set up to categorize my email. I made them all using the rules wizard. Unfortunately, if I want more than one condition in the email, for example from someone and containing particular words in the body, it seems to have to be an "and" statement--no "or" statements. I would like to set up a rule that says to categorize based on meeting one or another condition, either or.

Right now I just have to have more than one rule for a given category to account for the various conditions. It would be so much nicer if I could combine some of these rules somehow. Is this possible?


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I wonder if there's a solution to this issue.....I have many docs/forms (this is mainly literary/author stuff), where I'd like to change "her" to "him." For example, a document might be referring to a female character throughout (not a NAME, just "her.") Doing this as a straight find/replace obviously results in tons of words like "fathim," "eithim," mothim" etc. Is there a neat, clever way to accomplish this?

A:MS Word 2016: can you switch "her" and "him" in a long doc?

The MS-Word 2016 Replace dialog box has a "More >>" button. Clicking it expands the box to show several options including to only find whole words.

You will need to be cautioous if you first try to replace all the "his" with "her" and then replce all the "her" with "his". You'll end up with all "his" Something like first replacing all the "his" with "hhiiss", then replacing all the "her" with "his", and finally replacing all the "hhiiss" with "her" should keep things straight.

It also would not hurt to make a backup copy of the original in case the swap does not go as desired.

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My friend is having a strange problem with their computer. They are using Windows XP Home Edition. After composing a new email in Outlook Express, and hitting the send button. The Install wizard pops up as if something is being installed on the computer, and then a second window pops up with a message (sorry I don't have the exact wording) relating to Microsoft Picture It! Stating that the file is located on a disc or other removable media. It's as if Microsoft Picture It! is attempting to install. All of these windows can be canceled and closed. The email will be sent as usual.

They are using Norton anti-virus software, which is up do date. We also ran Avast virus cleaner. The computer appears to be free of viruses. We tried reinstalling IE and OE, but it didn't help. I was thinking about unistalling both IE and OE, and then reinstalling to see if that would correct the problem.

What would cause something this weird? I have never run across anything like this before.

Any help would be greatly appreciated.


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Now! ESET has just released their newest security suite: ESET Smart Security 9 (2016 Edition). These products are on the top of security suites which are produced by giants on security companies. Most of them released 2016 editions of their products. I want to compare on their newest products with new features (such as on ESET: Banking Protection, Bitdefender: Ransomware Protection and new Firewall, etc...) and some enhanced features.

And now, which is your choose for your security? Please let me know your opinion!

A:Battle: Kaspersky IS 2016 vs ESET Smart Security 2016 vs Bitdefender IS 2016 vs Emsisoft IS 10

its hard choice choose between Eset,Kaspersky and Emsisoft.
in fact i never test Eset 2016, but i tested kaspersky and Emsisoft, Kaspersky 2016 really go lighter than Emsisoft(now i am Emsisoft useres)
by your budget and your interest u can choose Emsisoft or kaspersky.

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Can anyone advise on how to set up outlook.com custom domain email accounts with outlook desktop 2013 or 2016
i have 3 accounts that are oulook.com custom domain accounts working fine in outlook 2013 - suddenly 2 of them stopped working  and i have searched the webs to no avail - answews.micorsoft.com techs sent an open thread to the forum.

the typical m.hotmail.com server ins't working and neither is IMAP

if anyone has any troubleshooting tips please help -maybe a new server address? ive tried a few still not working.
maybe thiers a way to find out what server the account is on?

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Hi, is there any way of backing up all email accounts in Outlook 2013 (including username+password) and restoring them in Outlook 2016 without having to manually recreate the accounts? Thanks

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Hi, is there any way of backing up all email accounts in Outlook 2013 (including username+password) and restoring them in Outlook 2016 without having to manually recreate the accounts? Thanks

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I have used my Office Outlook 2016 syncing with my Msn.com email for years, and as of 10/12/16, my outlook started to have issues. Nothing I did on the outlook synced up with the online emails nor anything that attacked that account (my iPad/iPhone) but whatever I did on those reflected.

For example, I deleted out my junk on Outlook, and it would not reflect that change, but I was still getting new emails into my Outlook.

I tried a couple of things, then removed my msn.com email, and restarted. When I tried to reconnect back to my email, (add email) it would always restart office outlook. Has done this every single day, though I can retrieve and do everything from my apple products or through the online Outlook (aka outlook live). But since I have tons of windows open, I don't need to try to keep track of my email when outlook did this. (the office products)

To make it more interesting, my Gmail accounts are still all linked and working through the office outlook. (it's sad when google is working better than their Microsoft's own email system!) I have restarted, repaired and done everything, even checked my privacy settings which are all set up correctly.

Has anyone else had these issues, and can help me?

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Dear Spice & I have Outlook.com accounts (both updated), with calendars shared with each other on Outlook.com (co-owner access level).

We can update each other's calendar directly on Outlook.com and in W10 Calendar. However, despite being configured as Exchange ActiveSync accounts, Outlook 2016 (and Outlook for Android) will only allow view-only access!

O16 is saying that "You do not have authorization to make changes to this folder."

This seems to require direct access to an Exchange server to change the folder configuration, for an EAS connection.

If Outlook.com is an Outlook 365 service running EAS, how can we tell Outlook 2016 to permit the full sharing access as authorized on Outlook Calendar.com?

This is probably affecting a lot of personal users who can't afford the infrastructure to run their own Exchange servers, just to share calendars.

(We are some of the refugees from Windows Live Mail, orphaned by the Outlook 365 conversion. That's why we're trying both O16 and Outlook for Android -- our eventual goal is to enable updating each other's calendars from our Android phones.)

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search  emails from Current folder/mailbox is working but from all outlook items not working

try rebuild index. add full permission on folder C:\ProgramData\Microsoft. but issue not fixed

could you please advise?


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I have a friend who just purchased a Windows 10 laptop.

It came with Office 365.

She has for many year been using Outlook Express in Windows XP.

She wants to move all of her outlook express emails (and sub folder of the Inbox) to the Outlook program on the new windows 10 computer.

Is this possible ??

I have succeed in getting her address book exported and imported but cannot find any info or instructions on how to move the emails and folders.

I do remember that some years back I did a transfer from outlook express XP email to a Windows 7 computer running outlook. But I seem to remember having to have some kind of special software to make this possible.

Can anyone tell me if I am wasting my time or is this transfer a possibility ?

She really does not want to give up all of her old emails.

Thanks in advance,

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Too add some background I finished building my PC two days ago, the 17th of Jan so I wonder why it still needed updates after first booting . The problem is that a couple minutes after I got the some notifications for a windows update saying it is a needed update so I decided I would let it update the first time also I believe some updates from 2013 and 2014 were included among them. The first time I try the update it seems to be successful until at 99% of the update completion the screen went black,automatically restarted the system with the MSI bios options then went straight to a "Windows failed to start. A recent hardware or software change might be the cause." prompt at the top with the Recovery option and the start windows normally option. Obviously starting the windows normally didn't work, so I tried the recovery option of automatically "repairing" which didn't properly work for some reason, even though it allowed me to access my account again some files were deleted like Uplay and Steam and some of my games though it left the desktop shortcuts. I thought hey, maybe it would work a second time so I let it update again and BOOM the same problem again. I googled other solutions beside the "automatic repair" option so I tried pressing all of F8-F12 and none of them showed me to the advance boot options menu, so I decided to go with the recovery options again and then again it deleted my redownloaded Uplay and Steam and then some documents I ... Read more

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Desktop PC was previously my W8.1 computer.
I had backed up all my data as at 31 Dec 2015 in preparation to upgrade to W10.
I had 3 separate 2TB hard drives in this PC with backups to internal second and third drives.
All three hard drives were partitioned into two 1TB partitions.
All three 2TB hard drives are Samsung HD204UI 2TB models (now all out of warranty period)
This Deshtop PC was then updated to W10 on 4 Jan 2016 (after creating a new restore date in W8.1).
Luckily I also backed up to separate external hard drives.
Now a W10 Desktop PC it died during Critical Update 18 Jan 2016 for "unspecified" error. W10 desktop PC just stopped during this update with following problems;
1. no BSoD - just totally blank dark screen.
2. unable to switch off, or reset or power off via PC.
3. had to turn off power supply after 6 hours (of hoping something will happen).
4. unable to restart PC - BIOS loads - then W10 logo appears (Flashes on) - then PC just hangs. At least it now resets to restart.
5. unable to start into safe mode. or any other variations of safe mode.
6. After some 10+ restarts attempts - now get option to restore to an earlier date - my last W10 restore date was 15 Jan 2016.
7. Restore failed for 15 Jan 2015 due to "unspecified error". Tried again 3 times with same result.
8. Restore failed for same reason on several earlier restore dates ( I make a new one each fortnight).
9. Nothing in Microsoft's Windows 10 helpsite helped.
10. Took it to... Read more

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The Bitdefender system tray icon is grayed out. When hovering over it, it says "Please sign in to activate Bitdefender"

When I open Bitdefender window, it says my account still has 178 days left on it.

Can anyone help?

A:Bitdefender Internet Security 2016 "Please sign in to activate..."

ericfox125 said:

The Bitdefender system tray icon is grayed out. When hovering over it, it says "Please sign in to activate Bitdefender"

When I open Bitdefender window, it says my account still has 178 days left on it.

Can anyone help?Click to expand...

There are many reports about this in the Wilders. This is probably a bug of Bitdefender.

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I'm on a domain controller trying to install the lightweight gateway.
I'm running:
"Microsoft ATA Gateway Setup.exe" /quiet NetFrameworkCommandLineArguments="/q" ConsoleAccountName="MyDomain\MySvcAcct" ConsoleAccountPassword=MySvcAcctPassword InstallationPath="D:\ProgramFiles"
and I get log that says:
[04A4:1354][2018-07-10T16:09:03]i001: Burn v3.11.0.1701, Windows v10.0 (Build 14393: Service Pack 0), path: C:\Users\Administrator.MyServer\AppData\Local\Temp\3\{49D25599-C7E3-4C2D-BC39-C85648B6C51B}\.cr\Microsoft ATA Gateway Setup.exe
[04A4:1354][2018-07-10T16:09:03]i000: Initializing string variable 'InstallationConfigurationFilePath' to value '[WixBundleOriginalSourceFolder]\GatewayInstallationConfiguration.json'
[04A4:1354][2018-07-10T16:09:03]i000: Initializing hidden variable 'ConsoleAccountPassword'
[04A4:1354][2018-07-10T16:09:03]i000: Initializing hidden variable 'ManagementAuthenticationToken'
[04A4:1354][2018-07-10T16:09:03]i000: Initializing string variable 'NetFrameworkCommandLineArguments' to value '/passive /showrmui'
[04A4:1354][2018-07-10T16:09:03]i009: Command Line: '"-burn.clean.room=D:\Source\Microsoft\ATA\Source\Microsoft ATA Gateway Setup.exe" -burn.filehandle.attached=492 -burn.filehandle.self=500 /quiet NetFrameworkCommandLineArguments=/q ConsoleAccountName=MyDomain.com\MSATA
ConsoleAccountPassword=***** InstallationPath=D:\ProgramFiles'
[04A4:1354][2018-07-10T16:09:03]i000: Setting string vari... Read more

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I recently upgraded to Win 10, also installed Office 2016 Pro Plus. My Brother all in one printer scanned to email easily on Win 7, no longer does, Brother could not figure it out. I tried sending to email from Word, get "mapi failure, unspecified error".
Hoping that if I can solve this, scan to email will also work.
I have researched this issue for many hours, can find no solutions that are not old ones, referring to files and directories that do not exist. Tried renaming mapi32.dll (after installing the "take ownership" app.), to no avail. It never gets reinstalled. Tried copying it from a newer laptop, still no joy.

Using Windows Live mail client, set as default in Windows 10.

Most of the posts I can find on the internet regarding the mapi failure are for older systems, this is very new Windows 10, and new Office 2016.

Very disappointed in Microsoft issuing new software that will not work together!

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I am running Winows 10 professional and encountered an issue with Office

when i go to "programs and features" then right click on office then push "change" the setup
window opens and then disappears...when i run the setup.exe file from the source the same thing happens..
i am able to uninstall but i do not want to.

any help would be greatly appreciated.

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Source: V2016 Beta is HERE! (2016.11.1.2234)

Hi all,

I am excited to announce the release of first beta V2016: AVAST 2016 B1 (build number 2016.11.1.2234).

Compared to the last "boring" beta releases, this is again pure beta with bugs so feel free to report them back via forum or new feedback form in the program.
We also welcome any feedback on the new features and changes, of course.

NEW: Passwords - Avast can now manage your passwords and generate strong passwords for you. Just one password to remember.
- checks your passwords security
- stores your passwords securely
- includes browser extensions for easier logging in and form filling
- generates strong passwords

NEW: SafeZone browser - Replaced the SafeZone for safer shopping and banking

- Pay Mode: runs automatically on banking sites (This isolates the session and protects it from possible keyloggers or other malicious software secretly lurking on your computer. With Pay Mode you can perform all your financial transactions in peace, without fear of your password or other personal details being stolen. Pay Mode can be also turned on manually directly via browser UI.)

- Ad Blocker:The browser comes with built-in Ad Blocker that blocks all those annoying online ads and banners

- Video Downloader: Another cool feature is built-in Video Downloader that allows you to download online videos and store them to your hard drive. Now we support just limited amount of sites (youtube, vimeo, strea... Read more

A:Avast 2016 "Release Candidate" Updates

Any screenshots ?

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Hallo everyone,

Since yesterday, I get an error in Word: "there are too many edits in the document. This operation will be incomplete. Save your work."

I've read on the internet something about the cache with temporary files but the cache is as good as empty. I also have 773 GB of free disk space (C-drive). It is a new laptop.

I am currently working on my final project for highschool. The error appears when I try to past an image from internet.

Can you guys help me with this? It's very frustrating.

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For the 3:rd day in a row NS 2016 (Norton Security 2016) takes a lot of CPU power, somewhere between 70 - 75%.
i have done a malware scan with both MBAM & NS 2016 and neither found any malware at all.

i have posted to screen dumps wit more than 30 min apart

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I am stuck in Outlook. I cannot do anything in there at all, I have no idea what is going on. Never had this problem before....can someone please proffer a solution please? Computer & Monitor are new as of July 2016,Tower came with WIN 10 installed.
I will keep this post in my browser, as I cannot receive or send emails, will just keep monitoring the forum.
Thanks in advance....

A:I am using WIN 10 home 64 bit and Outlook 2016, I am stuck in Outlook,

Don't know, never had this problem. When I googled it, it came up with this:

?using WIN 10 home 64 bit and Outlook 2016, I am stuck in Outlook?? - ??*? Google?

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Hi all,

I have Office 2016 for Mac, and when I add a link on Powerpoint, on opening it appears the message:

"Opening path/filename.
Some files can contain viruses or otherwise be harmful to your computer.
It is important to be certain that this file is from a trustworthy source.
Would you like to open this file?"

Then you can give the approval to continue and it opens.

This is happening when I add a hyperlink of a PDF file or video file that is saved on my Mac (El Capitan).

On the other hand it works properly if I add a hyperlink of :
1. The web
2. Word file
3, Picture

I disabled Macros and turned down firewall but same issue.

Any ideas?

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I'm receiving the following error when trying to run a recorded macro:
"Run-time error '1004': Cannot use that command on overlapping selections."

It was successful when I recorded it, but when I tried to run it on a new sheet, I received the error. My code:

Sub Sub_and_delete_blanks()
Sheets("Innovation Mapping Project - Re").Range("A1:MX29").AdvancedFilter _
Action:=xlFilterCopy, CriteriaRange:=Range("A1:A2"), CopyToRange:=Range( _
"A5"), Unique:=False
End Sub

A:Excel 2016 Error "1004"

Which line is highlighted it you click Debug after receiving the error?

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We have recently deployed patches from Nov 2016 to May 2017 in out environment.
After these updates, the internet explorer 11 starts working weirdly.
It is intermittently not able to connect to the internet. All the intranet sites are connecting fine.
Has anyone faced similar issue?
A solution would be much appreciated. 

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I have installed Outlook (which looks more like OE than Live mail, perhaps) and started using it. I am fairly happy. The only thing that bugs me is that it starts up with two windows and two tabs, one of which is the calendar functionality. I can close that down again but it is a pain. Is there a way of executing Outlook so that only Inbox appears? I want to disable the calendar completely and never see it again.

I use an online, cloud computing, calendar since I have many computers and waiting for calendars to synchronise is something I can do without.

A:Outlook without "Outlook Today" calendar, Just "Inbox"

Which version of Outlook are you using?

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I have 6 months trial license all of them. Which one do you recommend?

Thank you in advance.

Best regards.


A:Avast IS 2016 / Panda IS 2016 / Bitdefender IS 2016

What kind of system do you have?
Panda and Avast are the lightest while Bitdefender can be heavy.

All 3 offer excellent protection (Avast requires tweaking; Bitdefender and Panda works out of the box), while Bitdefender is mainly known for its detection rate (signatures).

Try the 3 of them (trial versions, not the 6 months) and see which one you prefer.

In terms of UI, all 3 are user friendly.

Have a look here for Avast and Bitdefender info:
KIS 2016 vs NIS 2016 vs BIS 2016 vs Avast IS 2016 vs Trend Micro IS 2016

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This problem has plagued be for a while but I am just now getting around to trying to solve it.

Outlook 2016 Win7.

When I receive some emails, mostly from advertisements from such as but not limited to Amazon, there are white boxes containing little red x's instead of pictures. This does not happen when I read them on my Iphone or Ipad. There the pictures appear but never in either of my two Win machines. Not only do the x's appear in Outlook but also in Cox's webmail.

I have applied the registry adjustment described in KB 2779191 but that did not correct the problem. Here is the patch:

DWORD: Send Pictures With Document
Value: 1

This doesn't bother me too much for I am seldom interested in such emails but I find them very annoying.

Thanks for any help anyone can give.

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When trying to create a sub folder in Outlook 2016 "Cannot create the folder. The folder "Inbox" cannot contain subfolders. This is most likely a limitation of your IMAP server.

A:Outlook 2016

Who is your email provider?

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cannot drop and drag emails to the desk top.

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I just did a clean install of windows 10 Pro and Office 2016 pro plus.

I have 6 email accounts. When I move my inbox folders for each account to the favorites section....it only keeps 3 and the other 3 are gone...disappeared. I re-add the other 3 and all is well, close outlook, hours later open it only to find that the same 3 inbox folders are missing again. What gives?

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Hey guys, I've got a work colleague of mine that just got a new laptop pre-loaded up with Windows 10 on it. I set up his Outlook and already we are having some problems. Firstly, he is getting duplicate emails (he is using POP3 on his laptop and IMAP on his iPhone 4S) and I can't find a way to stop this from happening or better yet what is causing it. Secondly, I can't delete duplicate emails from his account. I have tried the clean up utility that comes with Outlook 2016 but it doesn't work. Thirdly, emails to certain people are not sending, even files as small as 50Kb are not going through and getting stuck in the outbox with the error message "0x800ccc0f the connection to the server was interrupted, if the problem continues contact your server administrator or ISP". I have changed the firewall rules and disabled the firewall temporarily but nothing seems to help. Any ideas as to how to fix these issues will be greatly appreciated. Cheers in advance guys

A:Outlook 2016

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I use my outlook for everything when it comes to work and personal. Recently, my outlook kept crashing and I let Microsoft go into my account and change things. That was a big mistake.  Its still craching all of the time.  Now my contacts calander and tasks are not stored on my local machine, my calander invites are being accepted by my wrong email address and outlook is a mess.  I am hoping that someone can help me straighten my outlook out.  Basically, i want everythng saved on my local computer and for outlook to stop craching.  I also have folders in my folder tree that it will now allow me to remove or delete.  When I do, they dissapear briefly and come back.    Im not even sure how Microsoft has it set up but its a mess.  Thanks!

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Hi ..
it is to slow to open an old message in outlook (massages that more thane one year) ..
is that normal?
I am using windows 10 pro 64-bit, with SSD Hard Drive

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I have just installed Outlook 2016. I have connected it to my isp's webmail which is IMAP. It has brought all the relevant emails in to Outlook but has left them on the server. The whole reason I installed Outlook was to clear the server. If I delete them from the server to Trash it synchronizes in my Outlook. Is there a solution?

A:Outlook 2016

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Hi, I had to carry out a factory resect on my PC, before doing this I backed up my PST files ( running Outlook 2013), I had three, of which I now know, two are OST files. When I restored the PC, I found out windows 7 did not support the latest edition of Outlook, I downloaded Windows 10

What I didn't realise I was making directories and folders to store my e-mails on the server and also I believe my address book is stored there, I have an 800M, OST folder which I backed up. My question, how do I restore this OST file or can I recover from the server.

My PST file was easily recovered which I have made as my default.

A:Outlook 2016

The OST is the offline backup of the server, so if you can get your stuff from the live server still I would do that to let outlook rebuild its new database at this point. To use the OST you need to convert it to a PST with a 3rd party program like OST to PST Converter Tool to Convert Exchange OST to Outlook PST File


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Address book missing from recent upgrade. Attempting to send email I click "TO:" and no address book is showing my list of contacts. Recently transferred from old pc to new pc using WD Passport. Though Passport would transfer all files and data. Cannot locate the Outlook 2016 Address Book (contacts)

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I installed WebEx PCNow sometime ago but wish to remove it. While I can't locate it in the Add/Remove Programs applet, it's poping up everytime I log in.

Have googled for a solution but it seems not many people have encountered this. Would be grateful if anyone can offer some help.


A:Removing "WebEx PCNow Setup Wizard"

Hi, Welcome to TSG!!
Click here to download HJTsetup.exe
Save HJTsetup.exe to your desktop.

Double click on the HJTsetup.exe icon on your desktop.
By default it will install to C:\Program Files\Hijack This.
Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
Put a check by Create a desktop icon then click Next again.
Continue to follow the rest of the prompts from there.
At the final dialogue box click Finish and it will launch Hijack This.
Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
Click Save to save the log file and then the log will open in notepad.
Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
Come back here to this thread and Paste the log in your next reply.
DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.

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