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Boot Fail - Frozen Xp Screen

Q: Boot Fail - Frozen Xp Screen

I started my computer the other day and it was frozen on the XP home screen loading page. I tried numerous times over and over it gives the option of Last Known Good Configuration, Safe Mode, Normal Mode, etc. Ive tried them all and they all freeze before reaching the login. I tired system recovery option still it freezes. I even did one of the last stages of trying (next to buying a new computer) I bought a new HD and XP home i installed it and the last page were it says "Now Starting Windows XP" it freezes on that screen.
Ive read through other similar forums just barely and think i might try removing the battery or the jumpers but im just hoping there isnt a shorted circuit on the motherboard preventing the final stages of booting

Please help thanks!

Kelton

RELEVANCY SCORE 200
Preferred Solution: Boot Fail - Frozen Xp Screen

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Boot Fail - Frozen Xp Screen

I don't see where removal of the battery or the changing of jumpers will help here.By replacing the HD you have eliminated that piece of hardware, but have you tested the RAM yet?If there are two pieces of RAM you could always remove one and see if this issue persists. If it does, swap the pieces and try again. This would identify which piece of RAM is defective, if any.If you care to test the memory:Microsoft Memory DiagnosticMemtest86EDIT: If the RAM tests ok, then you need to disconnect all drives from the motherboard. Try to boot. You should get a messages similar to: Can't find the HDD. Then connect the HD and try again. If it boots, reconnect another piece of hardware etc until you can isolate the offending piece.

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RELEVANCY SCORE 58.4

Hey, My names Mr_LeE,

ive just purchased a new pc, and it seems to be having a weird booting screen problem..

it gets to the screen b4 the hdd scanning, although i dont think its the hdd's that are the problems.

first it saids

bla bla 256mb gfx card g force,

then continues to the intel main processor intel core CPU stats 2.40GHz(266x9)

it then testes the ram saids ok,

then the options at the bottom of the screen appear..

<DEL> BIOS setup / Q Flash <F9> Express Recovery <F12> Boot Menu

then it just freezes there :S..

i cant press anything on the keyboard or anything.. i just thought mabe i could just go in the bios and it would be fixed but it seems to be frozen or something.. zzzz

if anyone could help, id be greatly appreiated !

thanks for reading

Mr_LeE
 

A:Frozen On Boot Screen? help

[-Steve-] said:



Have you tried to rest the BIOS (CMOS), this is a good place to start. To do this first remove the main power cable from the power supply. There is a jumper on the motherboard that will clear the CMOS, the manual will explain how to use this jumper. Alternatively if you cannot work this out leave the main power cable unplugged and remove the battery from the motherboard. The battery should be removed for at least 10 seconds.Click to expand...

im trying it now mate
 

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RELEVANCY SCORE 57.6

hey today i decided to go onto my computer and for some reason i cant get past the boot up screen. i Use an asus A8N-SLI ive tried pressing delete to enter setup and it still hasent done anything and i cant reformat it because i need to get past the boot up to do it. Please help
 

A:Frozen on Asus boot up screen

Try clearing the system's CMOS. To do this, you can either use the jumper, or remove the CMOS battery. When doing this, make sure there is no power going to the system.

If this doesn't work, the next step would be to start testing your hardware. The easiest place to start here would be testing your RAM sticks. If you have multiple sticks of RAM, take all but one module out of the machine. Test each of them one at a time.
 

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RELEVANCY SCORE 57.6

eMachine 6216 being reimaged, rebooted to frozen eMachine splash screen, won't POST,
No F keys respond. CMOS battery pulled, replaced: same thing.

Update: Pulled HD power, can enter BIOS setup, even boot a disk. This supposedly means HD is bad, however HD will start up when slaved to another PC.

Swapped cables with known-good OD which had just booted disk, HD still blocks POST, freezing at Emachine screen.

Solution: Next I swapped in a known-good HD and it started up so I knew prob had to be limited to the HD. But since it started up in the other machine it didn't seem to be a bad HD. Could it be that HD (boot) code might be blocking this BIOS from even POSTing? I wanted to test this so slave the HD again to the other machine and Cleaned it with Diskpart.

Sure enough when returned to the eMachine it allowed BIOS to post, so I booted installer and reinstalled 7. Since it was during reimaging that this boot code apparently futzed the BIOS the image is getting deleted. And I thought I'd gotten a copied image to reimage over the network - wrong!

A:Frozen BIOS Boot screen

Fascinating stuff Greg.

So the question that pops into my head is: what is the bios reading from the hard drive that could be affected by a disk image?
I was unaware that the BIOS could/would read any data from the drive. I was under the impression it only read the info from the firmware.

To the laboratory Igor!

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RELEVANCY SCORE 57.6

Hi guys. My
Computer has recently started to give me some seriouse problems. It started when I went to open up safari browser and and then my computer went to a blue screen with no text or anything. I then tryed to reboot the computer in safe mode and it then froze up on a black screen after entering my password. I then tryed to restart my Computer regularly and run sfc /scannow and it told me It found corrupt files, but was unable to fix the problem, then froze to the same Blue screen as before. Now it's just a repeating process and my computer keeps freezing on a random colored screen after I try to boot in safe mode or anything else. What could be the problem here?

I'm on a Sony vaio laptop and can't give any other details because I can't keep the computer running long enough to check, but I'm running windows vista home premium 32bit.

A:Computer frozen screen after boot

Reasons for frozen screen
Here are my solutions to freezing, and an excellent article, which I hope is of some help
Go to search type device manager and look for any yellow warning markers
Download and run malwarebytes, a full scan after you update
Run antivirus scan
Check memory with memtest86
Make sure that you are not over heating.
Try in safe mode; report back if it works properly.
Try a clean boot
Make sure PSU is working properly
If overclocking, restore to original
Test hard drive at company website.
Test in safe mode, does it still happen?
Try with clean boot..
http://support.microsoft.com/kb/929135
http://support.microsoft.com/kb/929135
http://malwarebytes.org/
http://www.almico.com/speedfan.php
http://www.geekstogo.com/forum/topic...ing-memtest86/
http://ezinearticles.com/?Troublesho...blems&id=3998

See if you have the dump reports
Blue Screen of Death (BSOD) Posting Instructions

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RELEVANCY SCORE 57.2

My parents have an old Compaq running Windows XP that has a power issue, but I just wanted to make sure the internal Samsung HD was okay, so I pulled it from the Compaq and installed it into an empty bay in my Dell running Windows 7. Everything seemed fine, as I was able to boot the Dell as usual running Windows 7 and the Samsung disk showed up as Drive F.

No calamities, all of their files are there, but I'd rather them boot the Dell computer using their original drive so that they don't have to sift through my drive to get to their applications.

But when I tried to boot the machine using the Samsung drive, I was sent to a Windows Activation screen:


Quote:




Windows Product Activation

This copy of Windows must be activated with Microsoft before you can log on. Do you want to activate Windows now?

Yes No




Thing is, the keyboard and mouse are frozen on that screen and I can't even click "Yes."

Also, this drive was running earlier in the week and they've been running this version of Windows on this drive for years, it's not a new product activation, so I'm not sure why I would even need to activate.

I am not sure, but it is likely an OEM version of XP on this drive, the Compaq had the OEM sticker labeled Windows XP Media Center Edition 2005.

Not sure if it's bootable from another system, but Id like to try so that my parents don't have to go through Windows 7 to access their older programs th... Read more

A:Moved HD & Frozen Activation Screen on Boot

When you install a Hard Drive to a computer and install an OS it takes a snapshot of the hardware and installs drivers for that motherboard and chipset. If you remove that hard drive from the motherboard and put it on another board, when the computer boots the hard drive looks for that hardware to boot if it doesn't find it, it will BSOD, or do what your going through. You can do a Repair Install on this drive to let it install the chipset drivers for this particular motherboard and you shouldn't loose any data. But you may need to reactivate it since this isn't a Compaq motherboard.

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RELEVANCY SCORE 56.8

it seems that the computer fails to boot somehow, the welcome screen shows up as usual, then stays there for a long time, then the screen turns black (not turned off, just back).

I am using two screens, and I can move the mouse from one screen to the other with no problem, Its like it started up as normal, except but the desktop and windows explorer did not start at all (at least thats how it looks like)

I read somewhere else from a guy with a similar problem

link to that forum page: http://www.sevenforums.com/crashes-d...me-screen.html

but I have tried to plan a check on c: (like described on the other forum page), it went well, but it gave me no results

also tried to boot from a windows 7 ultimate disk both on 32-bit and 64-bit, but it did not help

and lastly, when I start it up again, it gave me an option to scan the machine and repair it automatically, and that to failed.

I'm out of options here

A:fail to boot, welcome screen followed by black screen W/ mouse

One of the Forum experts prepared this troubleshooting tutorial for failure to start issues. Try doing each step in the order given rather than jumping around because each step builds on the previous step(s). The tutorial is time consuming but has helped many.

Troubleshooting Windows 7 Failure to Boot

If still having problems he also prepared this general troubleshooting tutorial.

Troubleshooting Steps for Windows 7

And if all else fails you can do a clean install. The first tutorial is if you have a self built machine and the second if you have a factory installed operating system.

Clean Install Windows 7

Clean Reinstall - Factory OEM Windows 7

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RELEVANCY SCORE 56.4

i have latitude e5520 i5 ,and it got a problem , when i turn on the pc the circular dell logo picture get frozen and i cannot enter the bios settings , i tried to remove the battery -check out the ram -removing the hard drive but with no result
please help if someone run into a similar issue

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RELEVANCY SCORE 56.4

I have a western digital 160 gb sata hard disk. Few days ago one of my drives gone bad and there was a error showing a msg about I can't access the drive. I had to format it. I recovered my drive but lost the data. After a few days another drive gone bad same way. Suddenly one I started my pc and the bios screen showed up but it stuck on the boot screen. Since then it's not starting. Another thing I noticed is the hard disk is getting very hot very quickly. I don't know what happened to the Harddisk. A friend of mine tried low level format but was unsuccessful. I can't past the boot screen in any way. It stuck with the black dos screen. No msg nothing. I have checked everything is ok in my pc. This is the second time I lost my hard disk. Can anybdy tell me what has happnd or what is cause? Is there anything I'm doing wrong or wrong with my room. Pls if there is any tips on how I can protect my hard disk so that I will not lost one in future tell me? I'm really fustrated with it. (Also can anyone tell me how to perform a low level format? )
 

A:Frozen on boot screen!! hard disk problem

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RELEVANCY SCORE 56

Hey guys, after having a perfectly working laptop with Windows 10, I just tried to boot up my 9350, and I got this screen after 2 seconds: http://i.imgur.com/Cn2PPPG.png
Restarted a few times, which didn't help. I've tried to get to the bios during bootup, and I managed to get to:http://i.imgur.com/TCAWJWx.jpg
Where I can navigate, but only in that tiny bar on the screen. Which makes it impossible basically.
Has anybody had this issue before?
Any idea how to fix this?
I've got the latest Dell bios installed (updated 3 days ago)

A:XPS 13 9350 Boot Crash, Screen Frozen With Millions Of Colors

How to Run the Laptop LCD Built-in Self Test:
www.dell.com/.../EN

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RELEVANCY SCORE 55.6

I have a Toshiba Satelite PRO 4300 that will not boot up. It displays a screen that has a graphical moon and sun seperated by a bar graph type box. There is no indication of a bios screen on power up. The LEDs initialize as expected. It will not even recognize a floppy disk after the drive does a seek at power up.

Anyone have any ideas?
 

A:Boot fail, NO BIOS SCREEN?

sounds like a power issue
 

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RELEVANCY SCORE 55.6

My computer doesnt load up, doesnt progress any further than the Gigabyte utilities splash screen. I cannot open the CD drive, and pressing the keys on my keyboard does nothing. However, if I press the caps lock before turning my computer on, THEN the green light on the caps lock appears. Pressing the hotkeys, such as TAB for access to the BIOS, or F12 for utility program does nothing.

To give some background, I had been playing a game and had a tv show from the internet running in the background.

My system was running slow, and then seemed to have totally frozen. I waited 5 mins for it to resolve itself. It didn't. I tried task manager, and Ctl+Alt+Del to no avail.

I then, in desperation turned the power off at the mains.


PPS: I have left the computer for approx 4 hours to see if it was just running slowly. Sadly, no such luck.

Since then, I cannot even access Windows or anything.

Please help!

PS: This is a desktop computer I am referring to.

A:Computer is frozen when loading Windows, frozen at the Gigabyte Utilities screen

Quote:




doesnt progress any further than the Gigabyte utilities splash screen. I cannot open the CD drive




This signifies a hardware problem. When you power up the computer can you press the eject button for the CD drive? Does the tray open? Does the light on the CD drive light or blink? on the Gigabyte screen can you enter Setup (Bios) usually by pressing the Del key?
If not, then shut down the computer and unplug all drives (CD/DVD, HDD's, Floppy etc) and start the computer. Can you get into the Bios? If not, then you may have a failing Power Supply Unit. Try testing with another.

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RELEVANCY SCORE 54.8

Hope somebody out there can help me as I've run out of ideas.....possibly might have picked up a Virus from facebook but I'm not certain.My system started to run slowly a few days ago and a Security centre 2011 box suddenly appeared..wouldn't allow me to open Malwarebytes or access system restore.
I powered down the PC and restarted but a black screen with a flashing cursor appeared before disappearing with the numbers lock light illuminating.
Restarted the PC and F8 into safe mode but system stalls at: multi(0)disk(0)rdisk(0)partition(2)\WINDOWS\System32\Drivers\Mup.sys
Restarted PC again and loaded recovery disc which starts to run but subsequently stops with technical codes showing: 0x0000007B (0xF898A640/OxC0000034/0x00000000/0x00000000).
Don't know if I'm every going to get my system back.....much appreciate anyone's help on this!!
(My PC is Sony Vaio VGC-M1 with Windows XP Home edition)
Thanks.

A:Frozen Black Screen/Unable to boot into Safe Mode....can't recover system..Help!!!

Hello and to the BC forums.

Please sit tight and be patient.

I have requested that an experienced helper who specialises in malware-related un-bootable computers respond to your topic.

Thank you.

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RELEVANCY SCORE 54.4

I have the same problem as the other thread. Unable to restore, go into safe mode, or task manager. I just got black screen with moveable cursor. When load restore cd, it just loading windows files and back into black screen with cursor. I have followed the instruction from previous threat but i'm stuck after loading the burn image cd. This is the thread that i tried to followed: http://www.bleepingcomputer.com/forums/topic405525.html

Download GETxPUD.exe to the desktop of your clean computer

•Run GETxPUD.exe

•A new folder will appear on the desktop.

•Open the GETxPUD folder and click on the get&burn.bat

•The program will download xpud_0.9.2.iso, and upon finished will open BurnCDCC ready to burn the image.

•Click on Start and follow the prompts to burn the image to a CD.

•Next download driver.sh to your USB drive

•Also Download Query.exe to the USB drive. In your working computer, navigate to the USB drive and click on the Query.exe. A folder and a file, query.sh, will be extracted.

•Remove the USB & CD and insert them in the sick computer

•Boot the Sick computer with the CD you just burned

•The computer must be set to boot from the CD

•In some computers you need to tap F12 and choose to boot from the CD, in others is the Esc key. Please consult your computer's documentation.

•Follow the prompts

•A Welcome to xPUD screen will appear

•Press File

•Expand mnt

•sda1,2... Read more

A:Frozen Black Screen/Unable to boot into Safe Mode....can't recover system..Help!!! i got the same problem from...

FWIW: Using a malware topic of someone else...as a guide to solving issues...is probably not the way to go.

If you have malware issues, I suggest that you initiate a proper topic at the appropriate malware forum.

Preparation Guide, Before Using Malware Removal Tools and Requesting Help - http://www.bleepingcomputer.com/forums/topic34773.html

Louis

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RELEVANCY SCORE 54

Hey

So I am sorry for not having more information about my computer...seeing as I cant access windows anymore I have no idea what CPU, memory, etc this laptop has.

Anyway. So what happened today was I stated my computer it was fine and all of a sudden it went to blue screen.

This has happened before, but usually the computer restarts and it works fine.

Now at first i restart the computer and it says reboot and select the proper boot device so I restart hit f2 and selected what was my primary hard drive which is ST9750423AS.

Anyway i selected that and the computer wouldnt start. It went to the windows logo and would not start. After it went to blue screen again and restarted and prompted me to launch startup repair. Which i did then.

Startup repair found no solution and asked me to send this to microsoft, i did that as well.

After this I tried system restore...wouldnt work i get an error saying it cant find the file. Anything i try with repairs give the same result and so i restarted my computer again.

It wont get past the windows logo and when i hit f2 again...my ST9705423AS wasnt there anymore...i got scared and was thinking this is it all my files are gone and my hard drive is dead. However after numerous reboots...now it showed up again!

Alas i have no idea what to do next. I have tried all the options I knew but now this is as far as my computer savyness goes. And I know it isnt that far to begin with.

And I also tried safe mode, all the options that ar... Read more

A:Asus Computer Blue Screen, then windows fail to boot up

Hi,

Can you access the Advanced boot options?

Advanced Boot Options
Choose Last known Good Configuration



   Tip
Use the up-arrow and down-arrow keys to move the menu’s highlight to Last Known Good Configuration (Advanced), and then press Enter as the mouse won’t work at this screen.


Your computer should load successfully, and Windows 7 will discard the bad configuration and return permanently to the last known good configuration.

If it doesnt boot normally, you’ll want to get a System Repair Disk and try going back to the last System Restore Point (You may have to use a friends computer)

Hope this helps

cheers

Dave

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RELEVANCY SCORE 54

Hi, I have a Toshiba Satellite M55-S329. As I tried to boot it up in the morning, the screen lighted up in a blank whitish mode and stayed this way.
Took out the battery, booted back, same blank screen.
Keyboard is responsive, I tried CTRL-ALT-DEL and it rebooted but right away back in the same blank screen.
I tried to cold boot pressing the power key 30 seconds, with no effect, gets back into the blank screen.
I put in the Recovery DVD, it begun reading it upon boot, but was stuck into the same blank screen.

My first guess and hope was this is some sort of stand-by Win-XP problem.
Now my guess is that this is a hardware problem, either a disconnected video card, or perhaps system board failure. Do you have any suggestions? ...
 

A:Blank screen boot fail Toshiba Satellite M55-S329

Try attaching an external monitor. If you see the same blank screen, your motherboard has probably gone belly up. I hope not though
 

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RELEVANCY SCORE 53.2

URGENT: Blue Screen/Boot-up Crash/ALL Repair/Install Fail
Dell T3500 2 15.T hard drives with RAID 0
Windows 7 x64 Ultra
My newly bought T3500 has been unable to boot up since Sunday (Apr 25).
Whenever it boots up, it crashes and yields a blue screen.
Dell tech support has been unable to resolve the issue over the phone and refused to deploy a Windows 7 specialist to resolve it on site.
Using Win 7 Ultra CD, a repair attempt yields the following log:
Root casuse found:
Unknown Bugcheck: Buckcheck 6b, Parameters = 0x0, 0x0, 0x0, 0x0,
Repair action: System files integreity check and repair
Result: Failed, Error Code = 0 x490
Time Taken = 651039 ms
Issues:
1. Boot-up results in blue screen.
2. Unable to repair with the Win 7 CD.

It appears Win 7 can't access the boot drive.
It appears most system files are inaccessible.
Days before it could boot, it has the following issues:
1. sfc yields: Windows Resource Protection could not start the repair service.
2. Repair Install yields: Windows could not retrieve information about the disks on this computer.
3. Windows Installer: The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance.

Please help.

Thanks.
Armstrong

A:URGENT: Blue Screen/Boot-up Crash/Repair/Install Fail

KB article for this error (may/may not apply to your situation): &#34;STOP&#58; 0x0000006B&#34; Stop error message during startup on a computer that is running Windows 7 or Windows Server 2008 R2

Also, FYI, we've had an issue at work where the system was missing the smss.exe file (this was on XP systems and was caused by the McAfee command line scanner). I would suggest using the command prompt in the Startup Repair menu to replace system files - but unfortunately I can't say which one's are needed.

You may also try running sfc.exe /scannow from the command prompt - it may/may not help.

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RELEVANCY SCORE 52

Friend of mine gave me her Acer Aspire 5742z-4813 because it fails to boot and eventually asks to repair, which it doesn't. Can't enter safe-mode, either.

Only thing she's said is that her daughter installed Norton 360 a few days before it crashed.

Things I've tried:

At command prompt, ran the following with no effect: bootrec.exe /FixMbr, bootrec.exe /FixBoot, bootrec.exe /RebuildBcd, chkdsk /f E:, and finally chkskd /f /r /x.

I also entered BIOS and changed HDD mode to IDE from ACHI. No joy.

Thanks in advance, guys.

A:[SOLVED] Win7 Fail to Boot, Fail to Repair

Test the HDD, download the ISO image for Seatools in my signature, burn the image to CD using IMGBurn also in my signature, boot off of the newly created CD and run the Short and Long tests on the drive. If either test fails, the HDD needs to be replaced.

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RELEVANCY SCORE 51.6

I'm running W2K on an

AMD Athlon XP 1800+
512MB memory
gForce3 gfx card
200GB Seagate Ultra
Soundblaster Audigy

I just ran into a problem that I've not encountered before with any of my systems.

After a couple of hours of inactivity on my system, the system froze completely. I had to reset it because I couldn't reboot via the normal graceful ways. Anyway, when I did this, I heard a series of 2 short beeps followed by another series of maybe 8 regular beeps and I had no display. The funny thing is when I went to start it up again the next day, it came up, but the clock was wrong and after being able to type only a few characters, it froze up again. I might mention that although the frozen cursor problem happened intermittently initially, the problem got worse when I downloaded the recommended nVidia driver patch (Version: 61.77)...now I can't keep the system up long enough to test anything.

That's pretty much it...Oh, I looked in the documentation re: the beeps (to attempt to decipher them) and there's nothing...not in the book, nor on the mainboard CD.

Any ideas?

Thanks!
 

A:Frozen Cursor...Frozen Screen

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RELEVANCY SCORE 50.8

I restarted my computer like normal and for whatever reason the computer is now stuck at the Acer boot screen. I try to press DEL to enter Setup and I even tried pressing F12 to go into the Boot Setup, but for whatever reason the computer does not respond to anything.

To shut it off I have to hold down the power button and eventually it shuts off.

Stuff to know:
- I have a wireless mouse and keyboard being used on that desktop.. Should I perhaps try to plug in a corded mouse and keyboard?
- I'm running on Windows 7 Ultimate.
Thanks
 

A:Acer Aspire E4600 Desktop Frozen At Acer Boot Screen

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RELEVANCY SCORE 46.8

I built this computer about a year ago, everything has been fine up until about 3 days ago. All of a sudden now i cant get past the windows boot screen, i make a selection (safe mode, last known good config, or normal) and it immediately freezes on that screen. I have tried to let the time run down but it freezes on 0.

Before it got to this point my computer would freeze from time to time usually when i was asleep or at work and the screen saver was up. I would move the mouse but the screen saver was frozen so i would just reboot. I did disk cleanups, defrag, Removed any scheduled backup tasks, ran spyware/anti virus detection software and removed any settings to turn off hard drive or monitor after any period of time.

I currently have the computer in pieces...i have booted the hard drive in another computer with no problem. At that point i ran a hard drive test where i passed with no issue. I have tried booting the computer with different sticks of RAM in about every combo imaginable (no luck). I have tried running a repair on the OS with the windows disk but never made it far enough to get anything done. I think it might be the motherboard but i am not positive. i am looking for some advice before i go and buy a new board. I have been debating on flashing the bios but have actually never done that before so i wasnt sure. Please Help...

A:O/S Wont Boot Past XP Boot Menu (Frozen)

You might want to try (no for certain) to remove the battery from the motherboard to reset it and then attempt a reboot.

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RELEVANCY SCORE 46.4

Display screen on control panel which allows for adjustments, is frozen on Yoga 2 11 laptop running windows 10 so not able to adjust resolution, etc. This may be related to the monitor screen showing with blk edges on sides (reduces viewing area). The screen viewing size problem goes away when HDMI cord is plugged into Smart TV. Frozen display in Control panel does not go away with HDMI cord or even after rebooting and allowing battery to run out.

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RELEVANCY SCORE 46.4

Hi guys, Recently, my laptop hasn't been able to launch Steam games properly. Games like Maplestory or League of Legends have not crashed my computer. I've tried resetting the pc (aka reinstalling Windows), reinstalling and updating my graphics' card, and reinstalling Steam/Steam games. Troubleshooting through Windows has also not worked. I've been told this may be a software issue. I copied a hardware diagnostics I did from the Lenovo website below. They have said nothing was wrong. Any help would be greatly appreciated! 

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RELEVANCY SCORE 46.4

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft® Windows Vista™ Home Premium, Service Pack 2, 32 bit
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 4000+, x64 Family 15 Model 107 Stepping 1
Processor Count: 2
RAM: 2045 Mb
Graphics Card: Radeon X1300/X1550 Series, 256 Mb
Hard Drives: C: Total - 228121 MB, Free - 91954 MB; D: Total - 10239 MB, Free - 5641 MB;
Motherboard: Dell Inc, 0YY821
Antivirus: Microsoft Security Essentials, Updated and Enabled

A couple of days ago I needed to use Skype and my Logitech Webcam Pro 9000, both of which I hadn't used in a while. Skype asked to run an update, which I allowed. The Logitech Webcam also asked to run an update, which I also allowed. Everything seemed to work fine. That evening, I shut down my monitor but left the computer on. Next morning, turned on monitor, which showed vertical stripes and the screen was frozen. Rebooted computer. Black screen came up indicating computer did not shut down properly and requested to run repair and restore. After this was done, computer rebooted and all was fine. There was however an error msg on the desktop screen: "Runner file name Logitech Desktop Messenger. exe lacks a '-' (the app id separator)"

Closed error message. Went to Logitech website. Said to try and delete Logitech Desktop Messenger from the control panel (uninstall). Tried to uninstall and received msg: Set-up exe has stopped working. Could not uninstall Desktop Messenger. ... Read more

A:Solved: Stripes on Monitor Screen? Screen & Computer Frozen

A member on Bleepingcomputers.com solved this issue for me. Required using an uninstall provided by Logitech for their Desktop Messenger program, which they have discontinued. FYI, the uninstall is located here: http://logitech-en-amr.custhelp.com/app/answers/detail/a_id/13853/~/uninstalling-logitech-desktop-messenger-%28ldm%29#LDM This solved the error message on start-up and appears to have solved the graphics card crash screen (vertical stripes on monitor issue).
 

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RELEVANCY SCORE 46

I have two Windows 7 64 bit systems that worked perfectly until approx two weeks ago. They started becoming unresponsive to various websites, such as b1015.com (unable to listen live). Both computers then started having problems opening sites through google searches.
 
Following this, most updates on both computers fail. Downloads from the internet fail. Updating flash on one - failed. downloading .net framework update - failed.
 
One computer has MSE - updated and ran scan - no threats found
One computer has AVast - updated and ran scan - no threats found
 
Tried to download malwarebytes on the computer with avast - failed
went to XP station - downloaded to thumb drive and installed from thumb drive and ran  - no threats found
 
from cmd prompt -  ran sfc /scannow on both computers  -  no problems found
 
Can anyone give me any ideas of where to go from here to get both of these computers working properly again
 
VR-
 
Bec

A:Updates Fail/Downloads Fail/Flash Sites Fail x2 computers

The first place to start is are you getting any error messages when the updates fail? What do the messages state -- for example, do you get any error codes? Please post that information here.

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RELEVANCY SCORE 45.6

Hi i want to duel boot windows 7 and windows 8.1...i have a 240gb ssd with windows 7 already installed on it....i also have a 2tb storage hardrive and i use this for storage..btw this hardrive did have my windows 7 on it untill i bought the ssd then i ported windows 7 on to the ssd using Paragon Migrate OS to SSD...then i formatted the 2tb drive and have it as a storage drive now.

Ok so my problem is when i split my 2tb storage drive into 2 partitions using AOMEI Partition Assistant Standard Edition ("i intend to use the one partition of about 750gb for windows 8.1") ..however my computer will not boot anymore? i get a Status Oxc0000225 The boot selection failed....i belive this is because the storage drive still has the mbr on it from when it had windows 7 on it...in fact i know it is still on there but i dont know how to delete the mbr from the storage drive???

If i split the storage drive into 2 partitions the computer will not boot....if i disconnect the storage drive and boot with only the ssd it will boot again my pc boots again....also if i rejoin the storage drive back to one partition and reconnect it..it boot fine with it connected again....so there for some reason windows on C drive does not like my storage drive having a different size or being 2 partitions and it appears it needs some information from the storage drive if conceted to be able to have successful boot??... could this have something with the old MBR on my storage drive from when windows 7... Read more

A:Oxc0000225 boot fail after resizing storage drive want to duel boot

Quote:
Can i delete the mbr from the storage drive


no






Quote:
does my storage drive need an mbr?


yes





Quote:
and can i ever restore that drive back to a primary drive?


yes make sure none of the volumes on it are marked active

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RELEVANCY SCORE 45.6

Hi there,

I've recently built a new rig and I've had continuous problems trying to boot. I have two HDDs and one SDD. It seems when the two HDDs are plugged in, i can sometimes boot ok, and most times i get:






Quote:
Windows failed to start. A recent hardware or software change might be the cause.

Status: 0xc000000e

Boot selection failed because a required device is inaccessible


Or

Please select a boot device, or something to the affect.

I've updated to the latest bios on my new mobo ( Gigabyte z97x SOC Force ) and ive done a fresh install of windows several times on the SDD. I also ran crystal disk to check health on the SDD and it came back healthy.

It seems mostly my boot problems are linked to plugging in the two other HDDs, though I've no idea why this would be, and how to fix it? Is it a motherboard problem or a HDD problem?

Any help greatly appreciated.

A:Windows boot fail: Boot selection failed because a required device is

Hi

Please post a screenshot of "Disk Management" as per this guide - Disk Management - Post a Screen Capture Image

( Make sure all disks are plugged ).

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RELEVANCY SCORE 44.8

Alright, so i was browsing on my comp as i usually do, when i got the frozen, striped pixelated screen, as i mentioned in the title. Unable to do anything, i shut it down manually holding down the power button. Upon reboot, i got the same thing at the welcome screen for vista. At first i thought this may have been caused by a recent update, so went in safe mode, and I did a system restore. Didn't solve it. I have fedora installed on this comp, and in that i have no problems. windows safe mode is fine as well. This led me to think i had a software problem. perhaps i needed to update the driver for my graphics card. I tried this via device manager, but it claimed it was up to date. Went to Nvidia's website, downloaded the latest one anyway. applied it. still not solved. anyone know what the problem is?

OS: windows vista home premium 64 bit Service pack 2 build 6002
Graphics card: Nvidia Geoforce 9800 GT driver version 7.15.11.7556

A:frozen, striped, pixelated screen on welcome screen.

I should also mention, it's an HP Pavilion FT863AV-ABA d5100t

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RELEVANCY SCORE 44.8

My story:  The hard drive failed in my Y510P a few weeks ago, so I installed a 512 GB M.2 NGFF ZTC SSD.  (I bought the SSD a few months ago when hard drive first had symptoms, but then held off installing it due to lack of time and because HD passed diagnostic tests with no apparent problems).  Anyway, after the HD finally failed, I found I could boot it to BIOS and see the hard drive information, even though I couldn't boot the HD.  I originally had Windows 8.1, but had upgraded to Windows 10.  Prior to upgrading to Windows 10, I had backed up the recovery partition to a USB drive.  After physically installing the SSD, I tried using this recovery USB to clean install Windows 8.1 to the SSD (thinking Windows would then prompt me to upgrade to Windows 10 again), but the recovery software was unable to do that (so what good is the recovery software if it cannot deal with a catastrophic HD failure?).  Not that I wanted to go back to Windows 8.1 again, but I am really surprised it was basically useless under circumstances it might really be needed.  I was just trying to use it as a stepping stone in the recovery process. So next, with a little searching, I found I could download a Windows 10 installer directly from Microsoft.  I did that and it installed Windows 10 without any trouble. Yesterday morning, I found that my Y510P would not boot the new drive.  It would d... Read more

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RELEVANCY SCORE 44.4

I know for a fact that this has been covered many times, but from all of the research I've been doing and all of the reading in forums I've not found any solution to my problem.

I had a pc that I built back in 2001 that I still use, but recently got a newer pc that somebody was gonna scrap, the new pc has a slightly faster cpu (2.8ghz) than my old one (1.3ghz).

I installed 2 sticks of ram in the new pc and it worked fine, but I didn't want to use the preexisting ver. of xp on there already (home), so I formated the C partition (all my files were on D) and installed my authentic xp pro. when it finished loading the initial files and got to the FIRST boot (where it shows the windows logo and a loading bar for the first time) it keeps freezing.

I know it's not the disc because I JUST used it in the old pc and it worked fine, I know it's not the ram because i tested that out too (before reinstalling xp)... so now I'm stumped, what can I do to get this new pc loaded?

A:First Boot & FROZEN :(

Did you do a full format or a quick one? All a Quick format does is lay
down a blank FAT and directory table.... If you did do a quick format now it's time do do a full...a Full format truly scrubs the disk from
scratch, rebuilds all of the file structures, and checks to make
sure that everything is copasetic.

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RELEVANCY SCORE 44.4

I have seen plenty of posts on this matter however they have all been fixed by methods I have already tried. I have had no problems with my computer til this happened. I shut down my computer like I always do came back and turned it on about an hour later, seen the eMachines logo flash up and then it went to the PCI Device listing and said Boot from cd. I left it sitting there up to an hour and it did nothing. I changed the boot order to Primary -Hard Drive Secondry -CD Rom. Now instead it goes to the same screen and does not say Boot from cd. So then I had the bright idea to insert my Restore disc and I did a restore with a backup, for it to still do the same thing. Next time I did a full restore and it still does the same thing! It will not let me boot into safe mode as it does not give me the option. I have attached a picture of what is wrong it would not let me insert into my picture!

A:Frozen at Boot From Cd

Anyone?

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RELEVANCY SCORE 44.4

Hello!

I was online today when my computer suddenly shut down. I tried to reboot it but when I did an Intel screen comes on with the letters 'EB' in the lower right screen and the computer seemingly is stuck on this screen. Nothing else happens. I have no options to do anything. CTL, ALT, DEL doesnt work. F8 doesnt work. Nothing.

Of note, I am using Windows 7. If anyone can offer me any suggestions, I would greatly appreciate it. Thank you very much!

A:Frozen Boot Up

Hello volbuck1

Here are a couple of things to try

1) Turn the off (Shutdown instead of Restart)
2) Remove any USB devices from any USB ports on the computer

Then power on the computer and see if that changes the boot process.

Try these two things first and also let me know if you have your Windows 7 DVD or a Windows 7 Repair Disc.

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RELEVANCY SCORE 44

I have a problem. I have a USB keyboard that came with my Dell Dimension that is about 3 years old. When I start my computer and am trying to press f8 to change the boot order, it doesn't do anything even though the lights on my keyboard are lit up. This also happens when I shut down my computer without clicking shut down, and it comes up saying "Do you want to start windows normally" in which case I have to sit there for 20 seconds since I can't use my keyboard to select it. I have already tried trying a different keyboard but the same thing happens.

I hope I am clear. Any help would be greatly appreciated.
 

A:Keyboard Frozen during boot up

You could try using another USB Port. is the usb connected to the pc or is it on an external powered USB Hub.? the reason I ask is Hubs can cause problems if too many devices are attached and no extra power is used to power the extra ports. If the ketboard lights up its getting power but the settings in bios could be messed up too. then you need to tell bios to use US Keyboard.
 

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RELEVANCY SCORE 44

Dell 5150, Pentium D, Windows xp
A friend has abandoned this computer and I'm wondering if I should just wipe the hard drive and start over.
The computer boots through the windows start up screen, but then freezes with an error code dialog box titled:
services.exe -Bad Image
The message says:

The application or dll c:\windows\system32\mmmzoyuh.dll is not a valid windows image. Please check this against your installation diskette.

The cursor arrow is visible, but is frozen.
Same thing happens in Safe Mode, Safe Mode w/ Networking and Safe Mode w/ Command Prompt.

Any suggestions?
Thanks!

A:computer frozen after boot

You should re format the disk.OK I figured that out and I'm doing that now.Good. Hope it goes well.Thanks.

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RELEVANCY SCORE 44

I have a custom built computer with an Intel core 2 quad, Asus P5Q MB, 4GB mem, Seagate 500 GB drive, using Win XP Pro, SP3. It's been working fine, but suddenly this morning the dreaded window opened that starts "We apologize for the inconvenience......etc." Then lists several possible ways to start Windows, including "Start Windows Normally". However, the screen is frozen - non of the arrow keys do anything, everything is frozen - nothing happens,

Any ideas?
 

A:Can't boot into Win XP-computer frozen

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RELEVANCY SCORE 44

Hi: I got a bootup problem on my X1 Carbon 4, with Windows 10. After I press the power button, the Lenovo Logo show up, then the light of F1, F4 and CapsLock turn on, and then frozen with black screen.  The only solution is press the power button 4 seconds to force shut down, and then power on agian.The notebook always can boot up at  the 2nd time, and never happen during restart. This problem happen only if I shutdown at night, and during the first time boot up at next morning. I already try to turn off the secure boot, but it doesn't help. Does anyone has the similar issue? Thanks.

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RELEVANCY SCORE 44

Have just acquired a GigabyteM61SMES21 Desktop loaded with win/7/pro and after making a dvd install disc,i decided to try it out,so pressed f12 and brought up the boot menu,only to find that I could not shift up or down to select drive and even escape was frozen. Would greatly appreciate help with solving this problem!! apart from this issue everthing seems to be working properly..many thanks to all  who reply.
                                                                  Jim

A:frozen boot menu

Hi, oldbod. How and where is the dvd installer created from? Can you press keys such as caps lock and check if they lit on keyboard? Other things that could also cause frozen issue related to your problem is a keyboard on USB or PS2 depending on your current interface use, a power supply, faulty RAM module, etc.. Do you happen to know if the problem is existent during or before acquiring the desktop?

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RELEVANCY SCORE 44

hello Every one

Over last week i had problem in my Windows7 to boot
I get Over than 20minute to boot (Repair/Formate Or normal boot or in CD)
despite my config :
Os : Windows Xp
CPU : Core2Duo e4600
Gpu : Nvidia Ge Force 9500GT
Ram : 2go


sorry for my bad language
and thanks you for your help

A:Fail boot in Windows7 (repaire or any boot)

So, you have a Windows 7 disk and when you place it in the disk drive it takes a while. It's relatively normal for disks.
Once it's installed the boot times will be much much much less.

What are you trying to do? You want to install it over the current Windows XP?

How much time does it take to get you to the screen where you choose the language? Can you proceed?

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RELEVANCY SCORE 44

Hello, The problem i am having is that when i restart my computer i get to the welcome screen, put in my password and it starts to load and then just stays on the login screen, it wants to go but seems to just freeze with my name and picture in the middle. It's never done this before and I've never had a problem. I am running windows XP. Any ideas would be really helpful I'm at college and need the laptop for my school work.

A:Welcome screen frozen

Nothing? I really need some help here?

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RELEVANCY SCORE 44

Hi, I have a Dell XPS 410 E6600, 2.4GHz 4MB Cache Core 2 Duo-Conroe. (Had it for about 2 years)
The computer has always worked fine but 3 days ago, when I turned it on it stays stuck on the black screen with big blue letters that say DELL in the middle, it does say F2 & F12 in the top right corner but when F2 or F12 are pressed nothing happens, I shut it down & turn it back on like 3 times & I get the same thing. It shows like a progress bar but only goes past half way & stays there. I even put the CD that came with it & the lights blink in the driver, but screen is exactly the same.

I do have alot of songs & pictures, Is there something I can do?
do I have to replace a part, will I loose all my info?
PLEASE HELP ME!!!!

A:Screen is Frozen

If you?re familiar about pulling parts try pulling your video card, then turn your system on with the card out. When the boot screen appears, shut your pc back off. Now it's time to replace the video card once again, once in place start your system up. If this works? your video card settings were the cause, maybe your display's hardware acceleration was set to high. Good luck!

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RELEVANCY SCORE 44

I uninstalled an old virus protection software in order to install abother one. After i uninstalled it told me it needed to restart so I did. Now my HP laptop will only load till the date and time screen before you click to logon. The time still changes, but the touchpad wont work, i cant see a cursor and my laptop will not load in safemode. Nothing happens when i hold down shift on any of the F buttons, only F2 which took me to the BIOS screen but that did nothing either. I feel like i've tried everything and I dont know what to do?
 

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RELEVANCY SCORE 44

I own a toshiba satelite laptop and when I start it up it will freeze on the blue welcome screen. The cursor will move but nothing else ever happens. I tried going into safe mode but still have the same problem. I have over 2500 family pictures that I need to get off of there before they are lost forever. Any ideas? The system runs on windows xp home.
Thanks

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RELEVANCY SCORE 44

HI , having trouble when clicking on 3 or 4 of the icons on the desk top . The other icons work fine . After clicking the screen freezes , no messages come up and i have to reboot . One of the icons is VLC which i deleted and re-installed but there was no change . i have done a re-install of windows xp operating system but still no change . There is nothing in the event log which seems to be related to this problem . Anybody help ?
 

A:Frozen screen

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RELEVANCY SCORE 44

Hello
I am on XP pro and have norton AV which is up to date
I keep getting a frozen screen this started about a week age but is getting worse the time between it is getting shorter.
Any ideas?
Thanks
 

A:Frozen screen

Is there anyone out there????
 

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RELEVANCY SCORE 44

I cannot locate my cursor with the touchpad. My screen is frozen.

A:Frozen screen

Hello @AKA06, Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I came across your post about the display issue, and wanted to help! Have you tried turning off the notebook, then turning it back on?  If you are unable to turn off the notebook, then try performing a Hard Reset, and let me know how it goes.   Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for.  Also, clicking the Thumbs up below is a great way to say thanks! Have a great day!

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RELEVANCY SCORE 44

I'm on a different computer now but my computer won't let me use my mouse. it loads fine but then when i go to log in, you see the white mouse arrow in the middle of the screen and when i move the mouse the one on screen doesn't move. i've tried switching mouses and shutting the computer off and then back on but none of it works. What should i do?? PLEASE help me!

A:frozen screen

What make and model is your mouse?
Is it a mouse and keyboard combo?

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