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IdeaPad Flex 15D

Q: IdeaPad Flex 15D

I've bought a Lenovo IdeaPad Flex 15D in the summer of 2014, last year it was sent in warranty for problems at the battery (it wasn't turn on with the battery)After that they returned me the Computer I found that the touch wasn't work, I tried to restore it 'cause I don't wanna send him again in warranty (and now the warranty is expired).I also restore it again, but the touch doesn't work yet.Can I do something to repair it? I'm from Italy.PS: the computer say that there is the touch, that I can do the calibration, but if I touch the screen the PC don't find it.

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RELEVANCY SCORE 200
Preferred Solution: IdeaPad Flex 15D

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RELEVANCY SCORE 56
RELEVANCY SCORE 56

My first post here and not sure if I?m in the right section.  I ordered yesterday from MS Store an IdeaPad Flex 5 (80XB0006US) and searching the web for a users guide / maintenance manual to read while I?m waiting for the unit to arrive, I only find ones dated back to 2015. Is there a place I can download a more recent one?













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A:IdeaPad Flex 5

Hi oskarIT, 
 
Welcome to the Community Forums.
 
Checking with the MTM/ model machine number, 80XB0006US showing Flex 5-1570 Laptop (Lenovo) - Type 80XB I was able to get the User guide here (First Edition February 2017) and hardware manual here (First Edition March 2017) from the support site (you can save in your browser favorites as a handy source for drivers and applications for the model).
 
The same support site would also be updated every now and then for any new updates and resource materials to download.
 
Hope this help answer your query.
 
Regards

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RELEVANCY SCORE 56

My first post here and not sure if I?m in the right section.  I ordered yesterday from MS Store an IdeaPad Flex 5 (80XB0006US) and searching the web for a users guide / maintenance manual to read while I?m waiting for the unit to arrive, I only find ones dated back to 2015. Is there a place I can download a more recent one?

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RELEVANCY SCORE 56

I've bought a Lenovo IdeaPad Flex 15D in the summer of 2014, last year it was sent in warranty for problems at the battery (it wasn't turn on with the battery)After that they returned me the Computer I found that the touch wasn't work, I tried to restore it 'cause I don't wanna send him again in warranty (and now the warranty is expired).I also restore it again, but the touch doesn't work yet.Can I do something to repair it? I'm from Italy.PS: the computer say that there is the touch, that I can do the calibration, but if I touch the screen the PC don't find it.

A:IdeaPad Flex 15D

SmileSmoke wrote:
I've bought a Lenovo IdeaPad Flex 15D in the summer of 2014, last year it was sent in warranty for problems at the battery (it wasn't turn on with the battery)After that they returned me the Computer I found that the touch wasn't work, I tried to restore it 'cause I don't wanna send him again in warranty (and now the warranty is expired).I also restore it again, but the touch doesn't work yet.Can I do something to repair it? I'm from Italy.PS: the computer say that there is the touch, that I can do the calibration, but if I touch the screen the PC don't find it.

Hi SmileSmoke,
 
Have you contacted Lenovo Support and spoken to them about your situation? Did you contact them when the unit was returned to you to log the fault?
 
If you did for the second question then they should be able to help you and repair under warranty as it would be a failed repair.
 
Hope this help you and let us know how you get on=====================================================================================Did someone help you today? Thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
 
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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RELEVANCY SCORE 56

Touchscreen of my laptop ideapad flex 14" has cracked. I don't know how it happened. Kindly help me out how I can repair it and what should I do about it. 

























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RELEVANCY SCORE 56
RELEVANCY SCORE 56

My laptop's touchpad couldn't scrolling up down neither zooming after i got it fixed. i tried to fix it on control panel and go to mouse setting but it still couldn't scrolling or zooming help me please

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RELEVANCY SCORE 55.2

Hello there, Not really sure whether this is a topic that i can post here on this particular section. If it is against the rule, please let me know i will removed it.  Earlier this year( around January) I purchased a ideapadd Flex 4 from the Microsoft store around my house. Everything is fine, until one day my screen started to go black and sometimes the screen color become very very red. I took the laptop to the store before i went back. The store told me that it is because the laptop's screen itself is kind damaged which require me to send my laptop back to Lenovo to fix the screen. When i bought my computer, I also have the one year warranty with this computer. My question right now is is it possible for me to say instead of asking Lenovo to fix the screen, can I say exchange this laptop for a new series? what I mean is I saw the Lenovo Legion online and was thinking is it possible to say i send in my old one and get Lenovo Legion and any price difference between the two laptop i will just pay? it is just that if i do send in my ideapad to Lenovo it will take 2 weeks for them to fix and i really really tried to avoid that because my class is about to start and without my only laptop for more than a week is a bit of stretch for me. I see that for me to order the Lenovo laptop online will approximately take them 3-4 days to ship If this topic is not ok to post here please do let me know and if this issue is better for me to talk to a representat... Read more

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RELEVANCY SCORE 55.2

I want to add a HDD on my Ideapad model 80XB0006 and although the manual shows how to remove both SSD and HDD there is no spec on the HDD. Since I will order online I must have a model / type which will fit on the space I have. Now I have a SSD 256GB. I did have a chat this morning with Lenovo rep but gave up after I got nowhere.Thanks

A:Adding HDD to Ideapad Flex 15

Hi oskarIT,
 
Greetings.
 
Using the model type 80XB here on the parts lookup page shows compatible harddrive :
Part number: 16200383 ST500LT012 6G 7mm 5.4K 500G HDD
Part number: 16200554 WD10SPCX-24HWST1 
 
On the same page would also show a number of substitute harddrives too that you can use as described here on the hardware manual page 36.
 
Hope this help answer your query.
 
Regards

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RELEVANCY SCORE 55.2

I have had this device for 13 month. 8 months after I purchased it, I worked with Lenovo to diagnose a problem with the power cord and that was replaced.  One month after warrenty expired, device would suddenly power off, but would power back up, with or without cord. After approximately 1 week of this, it would only stay on with power cord attached even though battery indicated full.  Then suddenly would no longer turn on. Tried to use my extended warranty thru Costco. Was sent in to their repair station in Lawrenceville GA. They reported to Costco that there was water damage (which Costco won't cover without my having purchased another different warranty from them) and that the repair amount was over $700 (more than I paid for the machine).  I am a former IT employee, now retired, and I have NEVER spilled anything on this device. I cracked the back open and looked for damage or for any tags that had changed color on motherboard, or a possible detector on motherboard that had changed color.  Don't see anything - no corrosion.  Just prior to machine not turning on again, I connected to the Lenovo diagnostics and ran the dx on this laptop.  It showed no errors.  Are there any water exposure stickers on this device?  and what would indicate water damage?  thanks for any assistance


























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RELEVANCY SCORE 55.2

Hello experts,I have no more Bios on my Ideapad Flex 15.It can't boot. Only a blue message :Default Boot Device Missing or Boot Failed.Insert Recovery Media and Hit any keyThen select 'Boot Manager' to choose a new BootDevice or to Boot Recovery Media After this message, got the boot manager, with no option to select ! no hard drive, no USB-CD I'm under Win 10 until 6 months. Thanks for help.

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RELEVANCY SCORE 55.2

I have been trying to PXE boot and have not had any success. I can see where it says start ipv4 pxe boot, then a flash on the screen like it attempted then goes to start ipv6 pxe boot and that is where it stays. I've turned off secure boot in the bios, tried to use a usb to network adaptor. No success. Is there a special process to pxe boot?

A:Ideapad Flex 4 won't PXE boot

Sounds like the problem may be with you PXE server either not reachable, or is not passing the proper Network Boot Program files to the client.

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RELEVANCY SCORE 55.2

Hello! So I've been having this issue where my laptop keeps freezing an hour or so into using it. I've checked my storage space and my ram and it's all ok. My laptop isn't overheating either as I have a table with a fan built in underneath. I'm not sure what's causing the problem. I can move my mouse and my music still works but my screen is frozen. I'm also unable to alt tab or use ctrl alt del. I've resorted to having to power reset everytime my laptop fails.  Please advise me on what to do and thank you very much!

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RELEVANCY SCORE 55.2
RELEVANCY SCORE 55.2

Anyone has a tutorial on how to open up an ideapad flex 4 so I can change hard drive?

A:Lenovo ideapad flex 4

Hello ShotokenThanks for using the Lenovo forums.If you check the hardware manual, that should be able to walk you through how to open it up and what order.
 
You can also find it on the support page: https://support.lenovo.com/de/en
 
 
Hope this helps, let us know how you get on.==================================================================================Did someone help you today? Thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
 
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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RELEVANCY SCORE 55.2

Hi,I'm new in the forum.Today I had received my new Lenovo IdeaPad Flex 4 (1470) and when I connect the laptop to the power line, this won't start.The laptop has been connected to the power line for the last 2hs.Any idea?If I open the laptop (remove the screws), I lose the warranty?Thanks.P.S: Sorry for my poor english. 

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RELEVANCY SCORE 55.2

Hello,I have some troubles with a laptop from a friend.The Touchscreen did not work anymore and he asked me if i could help.Until now not . Maybe someone here can help me?I see a few post more about the same problem, but they did not helped me.- disabling wake on- clear the screen Anybody else had the same problem with Windows 10 fully upgraded to Creators update?Thanks in advance. Gr. William

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RELEVANCY SCORE 55.2

Anyone has a tutorial on how to open up an ideapad flex 4 so I can change hard drive?

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RELEVANCY SCORE 55.2

I have had this device for 13 month. 8 months after I purchased it, I worked with Lenovo to diagnose a problem with the power cord and that was replaced.  One month after warrenty expired, device would suddenly power off, but would power back up, with or without cord. After approximately 1 week of this, it would only stay on with power cord attached even though battery indicated full.  Then suddenly would no longer turn on. Tried to use my extended warranty thru Costco. Was sent in to their repair station in Lawrenceville GA. They reported to Costco that there was water damage (which Costco won't cover without my having purchased another different warranty from them) and that the repair amount was over $700 (more than I paid for the machine).  I am a former IT employee, now retired, and I have NEVER spilled anything on this device. I cracked the back open and looked for damage or for any tags that had changed color on motherboard, or a possible detector on motherboard that had changed color.  Don't see anything - no corrosion.  Just prior to machine not turning on again, I connected to the Lenovo diagnostics and ran the dx on this laptop.  It showed no errors.  Are there any water exposure stickers on this device?  and what would indicate water damage?  thanks for any assistance


























motherboard.jpg ?357 KB

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RELEVANCY SCORE 55.2

I've had my Flex 4 for about three months now. It worked fine last night but when I went to turn it on today the keyboard lit up and turned off repeatedly but the screen stays dark. The power light goes on and off with the keyboard but the light that says it's charging stays on. I can occasionally hear the fans kick on when the keyboard lights up but it turns off when it goes dark and they don't go on every time. It's not overly hot and I know it's charged. I've held down the power button and I tried using the Novo button and it didn't do anything. I've tried taking out the AC adapter out and holding the power button and then plugging it back in again with no success. Anyone have any advice?

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RELEVANCY SCORE 55.2

Please help me to restore my Lenovo.  I can't use Recover button. My hard is clean, but hiden recovery disk is avalaible. What can I do? And How to instal windows 8.I need windows oem x64 single lanquage eng. Please help me with my problem.

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RELEVANCY SCORE 55.2

What works? Need duel screen so that is a must. does New Lenovo USB C Ultradock work? just HD ok.  

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RELEVANCY SCORE 55.2

can I change the keyboard of a Ideapad Flex 14 (S/N: QB08066381 ... which is non backlit) to a backlit one? 

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RELEVANCY SCORE 54.8

In the last saturday I turned off my notebook normally. Since today (monday), I press power button, the led power indicator stay on for five minuts, after that it power off. Nothing is showing on the screen. When I plug the AC Power, the AC Power indicator stay on, but every ten seconds it flash. Anybody else had this problem? Is there something that can I do, like battery reset, hard reset, etc.? Thanks,

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RELEVANCY SCORE 54.8

Hello All :-)Bought this laptop second hand 1,5 year ago, haven't had problems so far, but now the HD crash. I put a new one and want to install fresh windows, BUT: 1. Boot Menu gives no options other then Network stuff...2. BIOS is password protected (probably by the old owner?) who I do not have the contacts from anymore...Is there still a way to fix this?

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RELEVANCY SCORE 54.8

HI.. My laptop ideapad flex 14 now already have 4 Gb ram ddr3 Now I want to upgrade to 8, Some of my friends told me, that it is not safe. Make the motherboard become hot and reduce the lifetime of my laptop.Because my laptop only have 1 slot of memory Ram Any suggestions from expert here?? Thanks before

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RELEVANCY SCORE 54.8

I just accidentally noticed this. The screen actually flexes back when applied with enough force applied, but will return to it's normal position once the applied pressure is removed. Im not an expert on Laptops, but is this normal, given the structure and materials used esp. for that plastic edge of the screen? Forgive the newbie question.Thank you.


























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RELEVANCY SCORE 54.8

Hi All,I'm facing a new issue  with my ideapad flex 10.A couple of days ago I get this error while the system was booting: No Bootable Device. Hit any key  I thought straight away an hdd issue. Indeed opening the setup utility I realized that the hard disk wasn't recognized in the information tab.I changed the HDD with a new one. Now, in the setup utility info tab, the hdd is recognized correctly (showing the model ST500LM000-SSHD-8GB) The problem now is that the issue persist. I changed the following option to make sure I was able to boot from USB:Secure boot: DISABLEDPlatform Mode: Setup ModeUSB Boot: Enabledbut if I try to boot from USB with Windows 8.1, Windows 10, Ubuntu, Lenovo UEFI Disgnostic I get the same error. No Bootable Device. The usb pen is not reconized.If I press fn+F12 the boot manager doesn't display any devices. Even in the Setup Utility the UEFU Boot priority order is grayed out. Help, what can I do? Any idea?

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RELEVANCY SCORE 54.8

Recently my touchscreen of my laptop stoped working. I reset the laptop and everything, looked for solutions online, but I cant find any solution. Sometimes it worked again out of nowhere. But i prefer that it works all the time. So if anybody has a solution? Thank you in advance!

A:touchscreen Lenovo ideapad flex 14

Same problem here. The touch screen suddenly stopped working this evening. Reinstalled chipset but to no avail.

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RELEVANCY SCORE 54.8

I have been trying to register my new Lenovo Ideapad Flex 4-1470 on the Lenovo website for nearly a wekk now.  I am stuck at the part where it asks for you to enter the Product KEY.  Now, I was under the notion that product KEYS were mainly only used for softwares.  I first thought maybe it meant the product number.  I have searched in evry forum, blog, post, search site, Lenovo app, paperwork, you name it, and can not find either of these for this laptop.  I then used the support chat on Lenovo's website and asked a CSR who proceeded to tell me that it is in fact a product "KEY' I need and that it is given to the buyer at time of purchase.  He also told me that when purchasing from the Lenovo website that it is emailed to you.  Unfortuantly, I did not purchase it from there, but at Best Buy instead.  But the CSR in  the Support Chat assured me that this "Product KEY" is required to register the laptop and it is given at time of purchase.  Can anyone help me here - is it printed on the receipt?  Maybe on the one (1) measly little folded paper that came with the laptop in the box (which I have checked about 30 times and there is nothing very useful at all on this scrawny paper) ?  And, is it me, or has Lenovo's product support gone straight down the crapper?  Seriously, no TANGIBLE product information included in the box???  And the Lenovo Apps are a joke, and bad ones at that (crickets chirpping in the back... Read more

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RELEVANCY SCORE 54.8

Hi. Touchscreen just stopped last week. No idea what caused it. Have tried some of the solutions suggested such as disabling and re-enabling "HID compliant touchscreen" in device manager but no success. running windows 10.Any ideas gratefully appreciated?

A:Touchscreen stopped on ideapad flex 15

Hi there, Trevorb?
 
Thank you for writing in to the Lenovo Forum - happy to have you here today.
 
You could use the System Restore feature to get your computer back the time when it worked.
 
Update us how it goes.
 
 
 
 
Regards,
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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RELEVANCY SCORE 54.8

Hello everyone.I got this laptop since this xmas  include thi webroot security anti virus . I installed it few days ago anf it worked normally. I dont know how it happened today when i turn laptop on,  the laptop is on with black screeen and some words said 100% the system memory tested  ok.  Please see the attach and please do help. Thank you and appriciated alotttttAmy


























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RELEVANCY SCORE 54.8

Hi everyone,
I'm new here and it's my 1st time to consult with you.
 
I have a new laptop that should have, according to the add, 512G ssd. In fact, when I check the total size of the drives - C has 384G out of only 326 are free, and D has total of 48 out of only 45 are free. that means total of 432 G and only 371 for my use.
Does this sound reasonable to you? does it make sense? should it be this way?
appreciate your kind advise,
hilla
 
 
Moderator comment: Subject edited for clarity.

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RELEVANCY SCORE 54.8

Alright so my fan noise problems was a little different from the last post, so when I first got the laptop I had Zero issues with fan noise, now after about one month of usage and a few updates what felt like all of a sudden, the fan would stay on constantly, and my estimated battery life dropped to 3.5 hrs max. It seemed to be after the bios update, I'm currently doing a factory restore, if it fails where do I move from here?

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RELEVANCY SCORE 54.8

I've had my Lenovo ideapad Flex 15 for just over a year now, so I guess this is the time at which things start going kerplooey. Today my touchscreen started going haywire, clicking rapidly and repeatedly in one random spot in the top left corner of my screen, so fast I couldn't use my touchpad to get the cursor away from the spot. After closing and reopening the computer, the problem stopped momentarily but then came back. I rebooted and when Windows restarted I received a pop up that "Windows Mouse and Keyboard Center has stopped working." The problem returned shortly after, and now my touchscreen has stopped working altogether. Can anyone help me?

A:Ideapad Flex 15 touchscreen woes

Update: The problem is now intermittently returning. If I close my laptop and reopen it, it seems to disable the touchscreen for a period of time so that I'm able to actually use my computer for a bit before it starts feverishly attacking that one area of the screen. All instructions I've found online to disable the touchscreen haven't worked... I'd love to have it functioning again though. Help? 

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RELEVANCY SCORE 54.8

Hi,I have this wierd problem and haven't found answer in any forum yet. when I press some of the buttons of my keyboard I get another keys as well.for example:press 'j' or 'h' and get 'jh' together.press 's' and get '/s'.press 'd' and my window shots down.press 'k' and the touchpad gets disabled. I have already checked if numlck key is enabled, did restart. checked the touch keyboard (which works fine).what might be the problem? 'cause I dont think its hardware problem and i havent spell any fluids on the computer ever. thanks.

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RELEVANCY SCORE 54.8

I have a Flex 4-1480 Laptop, bought in December 2016, that used to have an audio device working. Looking at the Device Manager, I can see the Intel High Definition Audio driver under the Others Peripherals category with a warning error stating that I do not have any compatible driver. I'm running Win 10 64 bits. Any ideas?

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RELEVANCY SCORE 54.8

Hi I was wondering if I could add a 2nd 256 gb M.2 SSD to my Flex 5 - 1470?Thanks

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RELEVANCY SCORE 54.8

can anyone tell me how to access the memory on the latest flex ideapad 1470. I can get the bottom cover off, but i cannot find the memory slot. Is it encased in the silver square device? Any help would be appriciated

A:Flex 4 Ideapad 1470 memory

Hello and welcome,
 
Page 41 of the Hardware Maintenance Manual - Notebook should help.
 
Z.

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RELEVANCY SCORE 54.8

Hi, I need the BIOS installation file of my Ideapad Flex 14, because when I try to enter the BIOS setup the machine freezes in black screen, demanding a new boot.I searched the official website and the device page but there is no BIOS file to download.(https://pcsupport.lenovo.com/br/pt/products/laptops-and-netbooks/flex-series/ideapad-flex-14-noteboo...)- Número de SériePE00NRK3 - Modelo de tipo de máquina80C4000EBR  In portuguese Olá pessoal, Preciso do arquivo de instalação da BIOS do meu Ideapad Flex 14, pois quando tento entrar no setup da BIOS a máquina congela em tela preta, demandando um novo boot.Procurei no site oficial e na pagina do aparelho mas não existe o arquivo da BIOS para baixar.(https://pcsupport.lenovo.com/br/pt/products/laptops-and-netbooks/flex-series/ideapad-flex-14-noteboo...) - Número de SériePE00NRK3 - Modelo de tipo de máquina80C4000EBR Obrigado

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RELEVANCY SCORE 54.8

Hi all,I would like to get a stylus that would work well with my computer. I have a Lenovo ideapad FLEX 4.Any suggestions would be great.Thank you,Anon ymous

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RELEVANCY SCORE 54

Certain keys on the ideapad flex 14 quit working unexpectedly.   Keys identified as not working -   z x c, v, m, comma, period, Enter, Shift key on the right side of the keyboard and the Delete key.  Could it be related to Windows upgrade released in October? The keys stopped working shortly after the upgrade.  Thanks for your help

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RELEVANCY SCORE 54

Hi all, my laptop today out of nowhere (while connected and in use) stopped working, first gave "system boot missing" message. And then when i tried to restart, now it s OneKey Recovery page with 2 steps options. I have no idea what to do now.  Please help! 

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