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Lenovo Yoga C930 keyboard maintenance

Q: Lenovo Yoga C930 keyboard maintenance

Hey folks, I got the Yoga c930 and so far I'm loving it, save one issue--my shift key feels kind of loose (but sticky) and makes a different noise if you accidently hit it the wrong way. Since it's not a pc-breaking issue, I don't want to have to send it in unless something else goes wrong, but I was wondering if anyone has tried any DIY maintenance on Yoga Keyboards. I'm worried I might break a clip since even though their are videos for the Yoga 710 on YT, I don't know if they switched up the mechanism for this generation. It sitll registers the click, so functionally--no issue, but it feels like a defective key that could just completely break out of the blue.

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RELEVANCY SCORE 200
Preferred Solution: Lenovo Yoga C930 keyboard maintenance

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RELEVANCY SCORE 77.6

Hi We've problem with the Yoga C930, that's gets very hot when it's charging, both on the bottom and on the top in front of the soundbar, and we can also feel the heat between the kyes. Is there a known solution to this problem?  It's a new pc, and all drivers are up to date including the BIOS.  Best regard Simon

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RELEVANCY SCORE 76.8

I received this laptop as a replacememt of my defective yoga 720 the 18 October. After somw days of usage I can finally say that I ve got scammed by Lenovo, who sent me a testing unit with so mant problems! - Wacom pen and touch issues (such as ghosting and deas zones)- TouchPad gets disabled and became uselsss until next reboot. It also feels weird and it is kinda loose and imprecise! -KeyBoard acts weird and there is a noticeable input lag that I just can't stand since I am a programmer. -Hibernation/suspend/who knows who causes the impossibility to Wake up my laptop from sleep. When it happens I can only hard shut it down. - I've found some strange stats in the battery report that makes me think that I've received a testing unit with all of these malfunctionnality. My EMEA casw manager does no longee respond to my emails and I am willing to sens back this laptop and receive a refund or a new replacememt ( BUT NO MORE IDEAPAD LAPTOPS). If someone is contact with Lenovo I can send my case number. This is just unfair. Can't trust this Company. Check my YouTube Channel for the linked problems : https://youtu.be/5_daR-j7CQ8

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RELEVANCY SCORE 76.8

i just bought the new c930 (not yoga book but the yoga c930 ) and i installed all upadtes etc but i have not been getting the battery i expected. when i scroll my mouse to the battery bar, it constantly shows around 6-7 hours on full charge. all i am doing is web browsing. Is this normal? i expected to get around 9-10 hours for the web browsing. Also keep in mind i am on better performance so not the best performance or anything. Ya if i lower the performance even more i might be able to get a little more but i dont think thats normal. I dont have the 4k version either just the regular. If this is expected then fine but i am not sure.

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RELEVANCY SCORE 76

Hi, after purchasing my Lenovo Yoga C930 in November 2018 it worked completely fine until 4 days ago. At some point, I started noticing some slight flickers in the form of very thin lines that would span over the whole screen width. I then updated the Graphics Card drivers which solved the problem for two days, then it came back. Since yesterday, there are now some hug screen flickers (similar to this, but a bit less bad: https://www.youtube.com/watch?v=6SIHJYWsFCI ), which are increased if the laptop is on battery mode as opposed to when it is plugged in. I tried to see if there was a difference between the different power modes in battery mode, but it doesn't seem to be the case.All the drivers are up-to-date and I am very dependent on my computer for work, so I would rather not send it in if I can avoid it in any way. Has anyone had this issue with a C930 and managed to get rid of it? System information:Windows 10Intel(R) Core(TM) i7-8550U CPU @1.8GHz 1.00GHz16GB of RAM Thanks in advance for useful feedback!Cheers,Julia

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RELEVANCY SCORE 76

Good day, I just received the Lenovo Yoga C930 and the pen doesn't work. The laptop does't recognize it and there is no way (app or settings menu) to install it, syncronize it or try it. Microsoft Windows 10 pen settings is for the surface pen and the Lenovo Pen settings is for the Lenovo Pen with the top bottom. Nothing for the fancy new pen that is stored in the laptop (not even in the product guide - way to go Lenovo!).  I have been trying to call several times Lenovo technical support and the dial menu is horrible. I haven't been able to reach a technical support representative for the Lenovo Yoga C930. This is the worst service per purchased item prize I have received in my life.  I really hope that someone can help me. This purchase was supposed to be a good experience and so far it is just pathetic. 

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RELEVANCY SCORE 75.2

Having used this for a few weeks, the speakers had always been quite loud. But not sure why suddenly they have become quiet soft, despite being on 100% max volume (with or without Dolby Atmos). Checked all the usual windows settings, everything is on 100%.  Any suggestions?  Speaker drivers: Realtek Semiconductor Corp. 21/06/2018 6.0.1.8472   

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RELEVANCY SCORE 75.2

There is a reverberating sound when the sound of the speakers is incresed. Very frsustrating since the speakers were one of Lenovo's unique selling propositions for this laptop.Another problem is the noisy fan which seems to work non-stop although no other program is working besides the browser and the bottom is quite hot. Nothing like the reviews I have watched. 

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RELEVANCY SCORE 75.2

Hi I bought a Lenovo Yoga C930 notebook few days ago, If I put it on the bed for few minutes the heat goes up crazy and the fans are running to the max. Worse than that one of the fans make horrible noise if I shake the laptop, its like it hits something either the cpu or gpu of the plastic base.This is obiviously a manufacturing fault, what do I need to do to fix this?

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RELEVANCY SCORE 75.2

Hi, I would like to set my c930 monitor to 1920x1080 instead of native 4k, in order to optimize battery life and to use an external full hd monitor as dual monitor without resizing/zooming issues. All is working, but I notice an issue on laptop monitor. It seems that using a full hd resolution instead of native 4k, the image quality is poor.... Do I need to set special configuration?

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RELEVANCY SCORE 75.2

Hello, I've problems with the Wifi card. From time to time the wifi card is not recognized correctly and it gets the yellow exclamation mark in the device manager and says the device could not be started. I tried the latest driver of Lenovo website and the latest of Intel website. Same problem. If it hppens I have to reinstall the driver and reboot multiple times and plug in and out the power (I didn't find a proper way to fix it) and suddenly it is working again for some days. I suppose Energy saving/hibernating problems but I'm not sure. I'm just afraid that my new device is having a hardware defect ;-( Does anyone else have similar issues?Any idea how to fix it? Thanks in advance,Michael

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RELEVANCY SCORE 74.4

How can i hook this up to a  external monitor? does usb c to usb c work to connect to monitors usb c port? i tried this and monitor doesnt recognize it. doesnt make sense. usb c to hdmi does power monitor but how come usb c to usb c doesnt work and cant get detected by monitor?

A:lenovo yoga c930 usb c port ? can it power a external monitor?

I don't have a C930 and you don't say what kind of monitor you have, but the 2 USBC monitors I have used need a separate power supply connection.

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RELEVANCY SCORE 74.4

Brand new computer. Just got the usb-c to hdmi cable, but couldn't connect to my dell monitor.I tried to reinstall the video card, and reinstall bios drivers from the lenovo website. But all didn't work!I can connect to my monitor through wifi, though. Just can't through the usb c cable. Does anyone know how to fix it?

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RELEVANCY SCORE 74.4

this laptop has usbc so which is the best docking station to get with this laptop that will support dual external monitor setups? i have the dell s2718d

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RELEVANCY SCORE 73.6

It seems that X1C6 receives better support than X1Y3. How about the Yoga C930?

A:Do Thinkpad X1C6, X1Y3 get the same level of support from Lenovo as the Yoga C930?

Are you talking about calling Lenovo for warranty problems, or this forum?  If calling, "Think" products are handled separately, but X1C and X1 Yoga should be the same as each other.  If this forum, you are most likely to get the most help on products that are most widely distributed.

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RELEVANCY SCORE 72

Hi. My keyboard stopped working out of the blue, and whenever I open the laptop it goes into tablet mode. Switching to laptop mode does not fix the keyboard issue. Any help?

A:Lenovo Yoga C930: Laptop switches modes randomly, sometimes thinks it's shut and just goes black!

Problem seems to have fixed itself, but I'm still worried.It's like something is making the laptop confused. Sometimes it doesn't know if it's in tablet mode, laptop mode, or closed. There's been times where the screen just shuts off, and I need to close and open the laptop again to get it to work. In fact, it was this that caused the issue in the first place.Is there anything that might be causing this system confusion?

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RELEVANCY SCORE 67.6

Hello everyone. I just had to come to the forums and post this text that I wrote to the survey Lenovo sent me after my initial service case: I sent my brand new Yoga C930 to be checked because of light bleed both bottoms corners of the screen. They received the laptop on January 2nd and on January 7th I asked what the situation was, they told me it was being prosessed. On January 14 I again sent a message to customer service asking for an update since I didn't get any updates unless I asked (which is really bad service). They replied that according to the service center there wasn't enough light bleed. They then sent the laptop back. So for a week the laptop was just laying somewhere at the service center and only after I asked about it did they send it back. When I got it back I noticed the service person had scratched the laptops hard metal hinge. So now I had light bleed and  a scratched laptop. He hadn't even used the protective sleeve I had put the laptop in (sleeve came with the laptop). Instead he had forcefully jammed the sleeve in the box and put the laptop in a random plastic bag... At that point the laptop had been gone for a month and now the only way to get a replacement metal hinge is to send it back to Germany AGAIN. I have no idea how long it will take this time, or even if it will be returned in any good condition. I can say I have lost all my trust in the Lenovo service center and I am disappointed that Lenovo does not have any service in... Read more

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RELEVANCY SCORE 63.6

Hi! I've got Lenovo IdeaPad Yoga 13 Silver (https://www.alza.cz/EN/lenovo-ideapad-yoga-13-silver-d375124.htm), and while I am quite content with the device, my keyboard stopped working. I was wondering whether any of you might know and suggest an online reseller (official or otherwise), where I could get hold of a replacement keyboard. Now, I suppose backlit keyboard versions of newer Yoga laptops will not work I guess, will they? From what I have read Yoga 13 Silver does not have the slot required for backlit, but aside that, will the keyboard function and will it fit (dimension-wise)? If so, what is the voltage and current required? Would soldering a small battery to the backlit cable be a good idea (I accept the fact that I wouldn't be able to regulate it)? Thank you in advance!ck

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RELEVANCY SCORE 63.6

Hi! I've got Lenovo IdeaPad Yoga 13 Silver (https://www.alza.cz/EN/lenovo-ideapad-yoga-13-silver-d375124.htm), and while I am quite content with the device, my keyboard stopped working. I was wondering whether any of you might know and suggest an online reseller (official or otherwise), where I could get hold of a replacement keyboard. Now, I suppose backlit keyboard versions of newer Yoga laptops will not work I guess, will they? From what I have read Yoga 13 Silver does not have the slot required for backlit, but aside that, will the keyboard function and will it fit (dimension-wise)? If so, what is the voltage and current required? Would soldering a small battery to the backlit cable be a good idea (I accept the fact that I wouldn't be able to regulate it)? Thank you in advance!ck

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RELEVANCY SCORE 63.6

Hey there, I found a similar topic but unfortunately, there was not a final response that solved my problem. I own a Yoga 13 Ideapad without the backlight function, unfortunately. Recently I watched a video of a keyboard replacement and I would like to do that with mine in order to replace it with a backlight keyboard. The problem is that I am not sure if my model features the needed connections. The model number is: 219159342273 if that helps.  I found backlight keyboards described as "original" Lenovo parts for about 30?. Is that realistic or fake?Thank you for your help!!!

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RELEVANCY SCORE 60

I recently ordered a Yoga 710 11 inch 2-in-1. I just read that the keyboard has been changed so that where the "SHIFT" key has been for 100 years on the right side of the keyboard, the page up and down keys  now are and it's extremely difficult to type? Is this true that they keys were moved to a non-standard configuration different from all computer keyboards?

A:Lenovo Yoga 7 keyboard

Hi CGB1471 , 
 
Welcome to the Community Forums. 
 
As same from all other reviews : "the right shift key has been shrunk down to fit" . 
Similar discussion here and here about the same topic as users have success on using keytweak to remap it as a workaround specially for those that was accustomed using the right shift for speed typing.
 
Hope this help answer your query. 
 
Regards

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RELEVANCY SCORE 60

I just bought my lenovo yoga 900, like a month ago, so i was very scared when i open the notebook and notice that the key "P" was in a funny position, so i clicked it and for my horror the key just pop out, an today something similar happened to the right shift key, so now i am very afraid of using my new laptop in tablet mode, and for all i know now, i can lose key by key!, lenovo cover this with the warranty?

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RELEVANCY SCORE 59.2

I bought my ThinkPad X1 Yoga for around $1600 CAD with 2 years on-site warranty. The Yoga C930 is usually around the same price or more expensive, but the yogadays promotion right now made the base model $200 cheaper even with 2 years on-site warranty. Would you guys say that at $200 cheaper, the Yoga C930 is worth it? It has dual fans and a bigger battery, those seem to be the main advantages. 

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RELEVANCY SCORE 59.2

Hi everyone, I got a brandnew lenovo Yoga 910 with i5 8GB this brandnew year! But now I am a bit annoyed with this laptop's keyboard sound a lot. <https://www.youtube.com/watch?v=nIjWWmRbpYQ&spfreload=10 > you all can watch my video and hopefully I can turn off this annoying keyboard sound asap! Thanks

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RELEVANCY SCORE 59.2

I got a Lenovo yoga 500-14isk and my keyboard kinda broken now.The problem is,in my country online market place there's only yoga 500-14ibd keyboard.Can i use the 14ibd key to my 14isk?I think they'r a same model,right? Thank You for all who help me !

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RELEVANCY SCORE 59.2

My keyboard will not type on my Lenovo Yoga 2,  when I uninstall the driver and restart it does work, however, as soon as my laptop goes into sleep mode it does not work and I have to unistall and restart everytime.  It says I have the most up to date driver, any ideas? 

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RELEVANCY SCORE 59.2

Hello,I've had this laptop for about 2 years and I've had problems with the keyboard. For some reason the Enter, Backspace and Spacebar keys work on and off, most of the time they never work then they work and then don't work again. I've tried enabling/ disabling sticky keys and filter keys, updating/reinstalling the keyboard driver and even a clean install of windows and nothing worked. My question is if it's possible to fix it? I bought a new keyboard for my laptop but is it even replaceable? Seems like you have to take the entire laptop apart to replace the keyboard.. Thanks ahead

A:Lenovo yoga 500 15isk keyboard

Hi Lidor718,
 
Welcome to the Community Forums. 
 
Yes it is possible to fix intermittent key failure. 
 
Checking with the hardware manual, there is no specific part number for just the keyboard alone as it shows that the keyboard is integrated on the upper case cover. Replacement is also a challenge as it shows the need to remove most parts out (as shown here on page 55).
 
How to Look Up and Purchase Accessories, Upgrades, and FRU/CRU Replacement Parts 
 
I hope this helps answer your query.
 
Regards
 

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RELEVANCY SCORE 59.2

Hi all,  I've recently purchased the Ideapad yoga 13 secondhand without the backlit keyboard. I'm curious whether if I can replace my current keyboard with one that is backlit. Your responses will help me as I like to work in dim lit rooms more than brightly lit ones and a backlit keyboard will help me with productivity. Thank you! 

A:Lenovo Ideapad yoga 13 keyboard

hello
 
i am not sure but if you can find a keyboard with backlight have a look to see if your current keyboard has the same connections http://www.ebay.co.uk/itm/Genuine-Black-Keyboard-for-Lenovo-Yoga-3-Pro-2-in-1-ultrabook-Backlit-UK-S... link might be the one you are after but double check

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RELEVANCY SCORE 59.2

I have a device manager device warning for the Lenovo Virtual Keyboard. The manager says the driver is corrupted and will not load. Everything seems to work. The touchscreen keyboard comes up when I ask from the lower taskbar.  It sometimes comes up on some web sites and some entry areas. I have no problem with how it works right now. The device manager should not have a device that is not loading or have a driver that is corrupt. 

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RELEVANCY SCORE 59.2

Is there any way to permanently set this to ON?I am tired of always having to turn it on and realize that I like it ON all the time.  Any way to do this or a workaround since you dont have an option for it?

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RELEVANCY SCORE 59.2

I got a Lenovo yoga 500-14isk and my keyboard kinda broken now.The problem is,in my country online market place there's only yoga 500-14ibd keyboard.Can i use the 14ibd key to my 14isk?I think they'r a same model,right? Thank You for all who help me !

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RELEVANCY SCORE 59.2

hello : "sorry i don't speak english very well" my keyboard dont working good i need some help or if some one give me when i can buy new keyboard for Lenovo i7 yoga 500 15-idb  thnx for you

A:probleme with my keyboard "lenovo yoga 500 15-idb ...

Hi zouhair59 , 
 
Welcome to the Community Forums. 
 
You can get the Upper Case (keyboard included) part number (using your serial number or machine number to check on the parts look up page . 
This part number is the same FRU number listed from your hardware manual (item 2 page 81) as follows :
 
Upper Case W Flex3-1570 US 5CB0H91211 
Upper Case W Flex3-1570 BKL US 5CB0H91243 
Upper Case W Flex3-1570 UK 5CB0H91271 N 
Upper Case W Flex3-1570 BKL UK 5CB0H91148 
(disassembly guide on page 55) 
 
Related links on ordering:
* How to Lookup and Purchase Accessories, Upgrades, and Replacement Parts- FRU/CRU 
* Lenovoquickpick
* Service parts ordering for Europe, Middle East, and Africa (EMEA)
 
Lenovo technical support in Belgium
Dutch, French,English 02-700-73-77 (lokaal tarief) 9:00 - 18:00 Monday - Friday
 
Else use the part number / FRU number of the Upper Case cover to search on other resellers for availability and pricing.
 
Hope this help answer your query. 
 
Regards

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RELEVANCY SCORE 59.2

Hi there, I'm experiencing problems with a Lenovo Yoga 510. I have a password on my harddisk, I can't log into Hardish because keyboard isn't functioning as normal. Keys "A","Z","E","R","U","I",O","P", 'G","H" don't producte characters. Others keys are ok. I have a "AZERTY" Keyboard. I can't go on the BIOS. Any ideas? A combinaison with "Fn" key ?

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RELEVANCY SCORE 59.2

I sent my lenovo Yoga in for a repair that was covered under warranty. A row of keys stopped working only a month after purchasing it. I sent the laptop off on december 21st. After the repair depot received the laptop I was told the corner of the casing was bent and the screen is now lifted from the machine. This damage was caused in shipping and I sent the repair rep pictures of my machine prior to shipping. I was only met with comments that my pictures were not taken at the exact same angle as theirs. I wish I would have requested a picture of the box they received my computer in. My case has been escalated but even after contacting the escalation rep and showing them my pictures I have not gotten any response from them in almost a month. I'm an engineering student and its now a month into the semester. Not having my laptop has been making my life at school much more difficult. My only question is that are all of the lenovo employees trained to distrust the customer regardless of the situation? Even the escalation rep tried to tell me that my screen looked scratched when it was obviously my desktop background. I even sent them a copy of that and never received a reply. Could I please get in touch with someone to get this process over with so I can get my laptop back as soon as possible? I would also like to add that you should insure your packages to prevent this from happening to other customers in the future, or atleast give the customer an oppurtunity to pay extra for it... Read more

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RELEVANCY SCORE 59.2

Hello, can someone please help me... I have yoga 720 15inch laptop. I was in the tablet mode and after I switch back to normal some of my keys dosent work. How can i fix it??

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RELEVANCY SCORE 59.2

My keyboard will not type on my Lenovo Yoga 2,  when I uninstall the driver and restart it does work, however, as soon as my laptop goes into sleep mode it does not work and I have to unistall and restart everytime.  It says I have the most up to date driver, any ideas? 

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RELEVANCY SCORE 59.2

A recent Windows update has disabled my yoga keyboard. I have tried a number of solutions including a complete reinstallation of Windows 10 on a scrubbed system, but nothing has made any difference. I can sometimes/often get the keyboard back by rebooting from a usb recovery disk, and then everything can work fine for hours until the yoga goes to sleep. A big problem now is starting the yoga at all because the boot recovery menu does not respond to the touch screen, so I have to reboot a number of times before it recognizes the keyboard long enough for me to be able to tell it to carry on. This is a pretty fatal problem and the yoga is only just over two years old. I think the issue is likely to be something to do with tablet mode (which I don't use normally). Any ideas before I recycle it?

A:Disabled keyboard with Lenovo yoga

I have a keyboard back now, at least temporarily, so can add that all the Lenovo hardware tests say that there are no problems and the Windows Startup repair facility simply says that the Startup cannot be repaired (because no fault is detected?). More curiously, the usb recovery disk I am using was set up by this computer after the problem has started to become serious - so it can build a working recovery disk, but can''t start itself up properly. Just to confirm, the yoga now has a brand-new Windows 10 system but the problem still persists. But, now that I have a keyboard, I would expect everything to be absolutely fine for the rest of the day or until the computer goes to sleep. In its current state, it can be rebooted without difficulty (provided that I haven't done it so often that the Boot Menu comes up) and the keyboard will come back. But if I leave it for any time, like overnight, it's 45 minutes or more before I can get it going again.

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RELEVANCY SCORE 59.2

I have my Lenovo Yoga 2 notebook projected to a larger monitor and I want to close the screen back and still use the notebook keyboard. Is this possible? The screen is projected just fine but when I flip the screen back it no longer allows me to use the keyboard?

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RELEVANCY SCORE 58.8

So I booted my PC after an update the other morning and the keyboard and trackpad weren't working. I tested the brightness keys on my keyboard and they still worked so it couldn't be a hardware issue there, and my mouse still worked so it was just the trackpad that had something wrong with it. The trackpad has a driver error (code 10) but the keyboard says it's working correctly. Here's what I've tried in hopes to resolve the issues so far: -Reinstalling trackpad drivers -Uninstalling both trackpad and keyboard drivers then restarting -System Restore -Chkdsk on both drives -A trick I read on these forums where you flip the device into tent mode, then after a few seconds flip it back round to laptop mode. I am utterly confused as to what's wrong here as nothing has even slightly helped my problem. Any help?

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RELEVANCY SCORE 58.8

Hi! It seems to be a physical problem in my Yoga 2. If I press in some areas of the space bar, of the buttons or the touchpad, they won't work. In some other areas, it will. Can that be cleaned? Do you think of other solutions? Thanks!

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