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Satellite L855 and Win8.1 - Touchpad stops working after login window

Q: Satellite L855 and Win8.1 - Touchpad stops working after login window

Brand new laptop running windows 8.1 Touchpad works for about 30 seconds after windows boots up then stops. Tried downloading latest drivers from Toshiba site but it didn't fix the problem. Tried the touchpad function keys but that is not the issue. Called Toshiba support and they suggested sending it in for a factory reset.

I also have a problem with AMD graphics going split screen after computer goes into a sleep state. Downloaded and installed latest drivers for this on advice of Tech support but not fixed either.

I'm a bit concerned as a search shows both these problems not uncommon and iv'e spent a lot of time copying over data and installing software, don't want to lose it and lose time waiting for factory reset if I have to send ot back.

Anyone have any ideas?

RELEVANCY SCORE 200
Preferred Solution: Satellite L855 and Win8.1 - Touchpad stops working after login window

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Satellite L855 and Win8.1 - Touchpad stops working after login window

Factory reset is best way to fix this but have you upgraded your machine following step-by-step instructions from http://www.toshiba.eu/innovation/generic/windows8_1-message/ ?

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RELEVANCY SCORE 92

Hi,

I bought my Toshiba Satellite L855 almost 2 months ago and I've been struggling with the following problem:

Everytime i'm connected to a wireless connection, after 2 minutes of use, windows gives me the bluescreen and its always the same error code. It's about the Atheros wireless card.

I've updated the drivers and the windows 8 came standart with the laptop.

Can someone help me?

Thanks

A:Bluescreen because of wireless connection - Satellite L855 with Win8

Someone?

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RELEVANCY SCORE 87.2

Hi,

In the beginning of this week I bought Toshiba satellite Z30-A-1D0.

My touchpad seemed fine but once in a while the cursor stops working for about 1 minute. I can use the left and right button of the touchpad but I just can't move the cursor.

First I thought that I accidentally had locked the touchpad so I pressed Fn+F9 and the light turned on meaning that the touchpad was locked, then I pressed it again and the cursor was still not moving, it only starts almost a minute after... I've tried to be at alert to what I'm doing in the touchpad but it happens when i'm just moving the cursor.

This happens about 4 times a day and the fisrt time it happened was on the day I bought. And I never used a USB mouse in this computer.

Thanks for your atention to my problem and hope you can help me.

A:Touchpad stops working for a moment on my Satellite Z30-A-1D0

It is not easy to say why this happen.
If possible try to use external mouse. It will be interesting to know if there is some general problem with mouse or just with internal touchpad.

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RELEVANCY SCORE 85.6

Hello. At start Satellite L855 - 11K appears for a few seconds the F2/F12 options and immediately appears a blue window asking for the password, "Enter Password", and that's all since I recover the password for my son and don't know what happens or what he does. What can I do to start the computer again? Thank you in advance.

Jose Bueno

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RELEVANCY SCORE 84.8

Hi all,

First post!

My touchpad (built into the notebook) works fine on the login screen. As soon as I hit the login button it stops totally. Buttons and touchpad. Also my screensaver works before login (on login screen) but once logged in it won't auto start but will start under 'preview'.

windows 7 home premium 64

thanks,

jb

A:Notebook touchpad stops working after login, Asus G53JW

Hi and welcome to SevenForums!

At this page, you need to select your os first then you will see the available downloads. Please download and install the one under 'Touchpad'.

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RELEVANCY SCORE 81.2

Hi. I have a Toshiba Satellite L855 and when I was using my webcam on Skype it stopped suddenly and now it is showing only white and black lines( see attachment). I have tried a few things like updating the driver, uninstalling it and again installing and still it doesn't work. Can someone help, please?
Thanks,
Mikiutza

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RELEVANCY SCORE 70.8

Hi

I am using Toshiba Satellite Pro S300-ez2502 with Windows Vista Business.
Sometimes my touchpad stops working for a couple of ten seconds a minimum of 1 time in a day approximately.
It gets a bit annoying, since the mouse pointer won't move by moving the finger on the touchpad.
Can anyone please suggest a solution? Hope to hear from you soon.

Thanks
Adil

A:Satellite Pro S300-ez2502 - sometimes touchpad stops resonding

Hello Adil

To ask for solution is simply but it will be interesting to know when this happen. Usually if the mouse is ?blocked? it can be because of some background activity or ?busy? HDD.
Have you noticed HDD activity (blinking HDD) led when this happen?

I mean when you wrote ?sometimes? it is not easy to say why this happen and what you can do about it.

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RELEVANCY SCORE 68

I have just updated from win 8 to 8.1 and since then my touchpad does not work any ideas

A:Touchpad is not working after Win8.1 update

Well finally found that if i roll back to previous driver all now working did not realize that driver had changed must have been part of 8.1 upgrade

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RELEVANCY SCORE 68

On the Satellite L855-12G is there a setting or software (utility) that will show the OSD when using the FN/Media keys?

Thanks

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RELEVANCY SCORE 67.2

Hi all,

I need to change the chasis of my L855-132 (PSKACE-03P007CE) and I don't succeed to find the part numbers needed. Does anyone know the part numbers of the palmrest and bottomcase of this model? Ain't there online any list or map of the laptop components?

I guess some models may only change in some tech specs that would not imply to have a different chasis. Could anyone tell me which are the closests models to L1855-132? That may increase the chances to find new parts.
Thanks in advance

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RELEVANCY SCORE 66.4

How can I get the Toshiba Utilities for my laptop? I can't find them on my hard and there was no supplementary media media when I bought it. I need to remove or set a Supervisors Password to reach the extra functions.

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RELEVANCY SCORE 66.4

Does anyone know how to reinstall the windows 8 that came preinstalled on my laptop please?

Is there somewhere that I should contact to get a Windows install disc? I'm guessing/hoping that Toshiba can help?

Just to be clear - I have completely overwritten the windows 8 OS that my L855-149 came preinstalled with. I can't refresh/reinstall from within windows 8, because windows 8 is not on my hdd anymore. I'm wondering how/if I can reinstall the OEM version of Win8 again.

Please help. Thanks

A:Satellite L855-149 - I want to reinstall Windows OS

hie green giant

did you totaly formated your hd ? if yes cannot help you
but if just overwrited win directories , you maybe cant try ,mounting your thick harddisk on another computer as second hd ,and take look on it
you could make a installarion CD or DVD? or repare it ?
jyb

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RELEVANCY SCORE 66.4

Hi, i have toshiba satellite laptop. I want to replace my fan, since its making wierd noise when it speeds up, but i cant find suitable replacement anywhere. Model nr. Of my fan is KSB06105HB, i found one from aliexpress thats almost the same KSB06105HB-A, but they said its not suitable. Can someone help me find the right one? Heres a pic of my fan: http://imgur.com/WthsZL6

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RELEVANCY SCORE 66.4

Hello, my ac adapter wire just behind the connector has a tear in it and now it refuses to charge the laptop unless it is in a specific position, any sort of movement causes it to disconnect which s annoying. I would like to replace but I'm unsure what ac adapter I need.

I looked at the power brick and it says:

OUTPUT 19 V (DC SYMBOL) 3.42 A
Input 100-240 V-1.6A 50-60 Hz

My laptop is a Satellite l855, what ac adapter will be compatible? I don't want to buy a wrong one where the amp is too high or too low and damage it.

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RELEVANCY SCORE 66.4

Hi!
I bought Toshiba Satellite L855 - 14 H four or three years ago, It was working all fine but few months ago my video chip stopped working.
Local services offered to heat up video chip , but I don't want that, I need long term sollution.
So I need to replace motherboard, but the problem is that I can't find any thrust worthy place to buy it. I have searched on ebay and other online shops but they seem fishy. Those video chips might be "heated" already. Is it possible to by motherboard directly from Toshiba? I don't need anything else, my CPU, RAM, HDD, fan , everything else is working, except the video chip.
I would be thankful if any of you could recommend me where should I look for motherboard replacement :)

For more information I bought the laptop in Latvia, Product key is : PSKAEE-00UooTG3 ,
Code on motherboard is : DK10FG - 6050A2509901 - MB - A02

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RELEVANCY SCORE 66.4

Hey There Guys. Last Time I have some problem. One day I was going downstairs. There was a water and I was holding my laptop. But I slipped down and my laptop fell down from the stairs. I was really worried. So I hurry carried him up. Powered on and BAM. It didn't load Windows 8.1 but it Showed something like: "No Bootable Device Found. Please Restart". First I though It was HardDisk Problem.. So I brough HDD to my Uncle. He tested HDD on other Computer a He said that HDD is OK. So I tried to Remove and Insert HDD Back but Still any Change.. . I think my Uncle is Right... I even tried to Make Bootable UEFI Windows 8.1 Setup USB Disk. Setup Loaded Successfully. But It was Stucking at "Setup Is Starting" about 4 Hours. So I powered him Down.. Then I tried Setup Again. I googled some help with DISKPART. But there is even Problem that when i open Setup CMD (SHIFT+F10) and Type /diskpart it just shows something Like:
Microsoft DiskPart version 6.3.9600
Copyright (C) 1999-2013 Microsoft Corpation.
On Computer: MINWINPC
It doesn't show up DISKPART> over 3 Hours.. (It HAS to.)

So I don't know what to do. .

Please Guys Help me. I'm just 14 Year Old Boy.

My Laptop is Toshiba Satellite L855-14C

A:Problem with My Toshiba Satellite L855-14C

I think the HDD may have bad sectors, possibly in the boot sector area.

Connect the HDD to another PC, run this utility to check the SMART status and check the number of bad sectors/blocks.
http://crystalmark.info/software/Cry...o/index-e.html

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RELEVANCY SCORE 66

I have had my Dell Inspiron 7559 for about a week now, it runs windows 10. Over the past few days the trackpad has started to not work. At first the single tap (left click) didn't work. But the left click button worked fine and the two tap (right click) worked fine too. I restarted it, single tap works again. 
This happened a couple more times and I decided to investigate. There was no touchpad on my mouse settings, only a HID-compliant mouse and a PS/2 Compatible Mouse. I don't have any mice. I did a driver update for both of the above and ELAN input device showed up. I did a driver update for it and it worked ok for a couple of hours and it said it is working properly. However if stopped working again and I went back to the settings and whilst windows 10 settings said the trackpad was on, the ELAN tab on the mouse properties said that the Elan smart-pad was not enabled it and restarted. When I went back to the same settings after the restart, it was not enabled again. So I enabled it. Two hours later, the trackpad was back to not registering single taps. Enabling and disabling the ELAN trackpad appears to do nothing. 
The next day, single tap stopped working and then all the buttons and taps stopped working but scroll/zoom etc still worked. I restarted and it worked again. Later on it had the issue that the trackpad would only select things on the start bar. Once you opened something you couldn't click at all. Again I restarted and it "fixed"... Read more

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RELEVANCY SCORE 66

I bought a brand new laptop from Dell.  The touchpad kept crashing.  After several months of calling tech support, having the laptop serviced remotely, and sending it in twice for repairs, all without success, Dell sent me a new computer.  After only three days, the same thing is now happening with the new one.
These were both brand new computers with the exact same issue.  Is Dell simply incapable of making a decent computer any more?  I used to love Dell; this was my fifth Dell computer, but maybe it's time to look elsewhere.  

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RELEVANCY SCORE 66

On my laptop S50D-A-10F and windows 10 most selections using touch pad results in windows help window popping up. I have resolved this several times but it keeps coming back. Use external mouse and everything is OK. I never use windows search so completely disabling it would be great.

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RELEVANCY SCORE 65.6

Hi to everyone... i had update my Satellite to Windows 8 and i followed the instruction guide.
After the update the fn-keys don't work correctly:

I can't adjust brightness dislay
I can't use the multimedia shortcut
I can't turn on/off the volume
I can't switch on/off bluetooth wifi, but only turn on/off from airplane-mode

Thanks

A:Satellite L855 - FN buttons don't work after Win 8 update

Hi

Did you install the Win 8 upgrade assistant?
The Win 8 upgrade assistant helps you to get all Win 8 drivers.

Generally speaking the FN buttons are controlled by VAP (value added package)

> I can't switch on/off Bluetooth Wi-Fi, but only turn on/off from airplane-mode
The air plane mode disables the BT and WLan as well? this is how it works in Win 8

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RELEVANCY SCORE 65.6

Hi all,

I've had this laptop nearly 4 years, or is it 5? This morning, I woke up to find it was no longer charging the battery and the computer doesn't recognize an AC adapter plugged into it.

The computer itself works fine. I am not able to update BIOS because it wants me to plug in to AC power to do so, so I had to use nearly all of my remaining battery power to back up the data onto a portable external drive.

Changing outlets did not help. It's the same AC adapter that came with the computer and worked fine all this time.

The battery is now about 7% and I turned it off to save what little juice is left.

Not sure how to address this issue from here onward.

Thanks for any help or input.

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RELEVANCY SCORE 65.6

On the Satellite L855-12G is there a setting or software (utility) that will show the OSD when using the FN/Media keys?

Thanks

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RELEVANCY SCORE 65.6

Can anyone please help?
My Toshiba Satellite L855-149 will not boot up Windows or even boot a disc to install a new copy of windows 7. It keeps doing a hard shut down when trying to load windows 7 screen. It will only boot up in safe mode.

Its kinda strange .it has my head wrecked.
Has anyone had this same problem?
Please help

A:Re: Satellite L855-149 will not boot up, it keeps doing a hard shut

Heres the link to utube video i made of the laptop doing the shut down

http://www.youtube.com/watch?v=Zfe4Z9sL6S4&feature=youtu.be



Please help

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RELEVANCY SCORE 65.6

After having had a Toshiba laptop previously I bought a new Satellite L855 on Saturday. Sad to say I am REALLY disappointed with the speakers and sound quality. Especally as stickers on machine say 'Large speakers for deeper sound' . It sounds really tinny. Much worse than my ipad or iphone :-(

Any sggestions?

A:Poor sound quality on Satellite L855

Hi

Your notebook supports an Realtek sound chip. Right?
In control panel you can find the Realtek HD Audio Manager.

Here you can change the sound effects? you can change the sound properties and can add some deep bass using the equalizer settings.

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RELEVANCY SCORE 65.2

Hey guys.

I have never had this problem before so I don't know what to do.

While on my laptop my touchpad will randomly stop moving. I can still zoom in and out by pinching, I can right click and left click, but I cannot move the pointer . As soon as I plug in my mouse, the touchpad works again. I can unplug the mouse and it will still work for a few minutes then the problem will happen again.

I'm running windows 7 64bit,

I also have not installed anything recently.

A:Touchpad randomly stops working.

See if reinstalling the touchpad driver from the laptop's manufacturer's website helps.

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RELEVANCY SCORE 65.2

The tap to click function on my touch pad will stop working randomly and start dragging the item around instead. Will then have to fully click down on the touch pad to navigate between tabs etc. The scroll function also stops at random, but after restart it all returns to normal until the next time it stops working. Anyone had this problem and know how to fix it? 

A:Touchpad tap to click stops working XPS 13

My sound will go from working perfectly to having a really bad crackling at random. Anyone had this problem and know how to fix it? 

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RELEVANCY SCORE 65.2

I have an Acer Aspire One D250 with a synaptics touchpad bought on March 20th which hasn't given me any problems till 3 days ago.

Friday, when I turned the computer on, the touchpad wasn't working. I tried Fn+F7 and nothing. The usual synaptics animated icon wasn't beside the clock. I went to the control panel>mouse>device settings and no device was listed there, while all the options were greyed out. I went to system>device manager and no "Mouse and other pointing devices" was listed. I went to Acer.pt (I'm from portugal) and downloaded the driver and installed it. The instalation went without problems and when I restarted the computer, the touchpad was still not working and nothing was listed on the device manager.

I called the Acer support line and the told me to restore the OS. I spent friday doing backups and I reinstalled Windows XP from Acer eRecovery Management. After all that, the touchpad wasn't working still.

Saturday was spent going to the store where I bought the netbook and trying to find a solution. Just as when I was going to give the netbook to warranty, a guy turned the computer on and the touchpad was magically working again.

I went home, all happy and warm and fuzzy inside.

Today, when I was copying my backups to the netbook again, I hit "cancel", and the icon next to the clock disappered and the touchpad stoped working again. Went to check, and nothing was listed on the device manager or on contro... Read more

A:Touchpad suddenly stops working

If the Acer Factory Restore failed to fix it and it intermittently comes and goes its likely a hardware issue. I'd be contacting Acer again and sending the unit in for warranty service.
 

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RELEVANCY SCORE 65.2

Hello all

I have a Compaq laptop model nc6230 with both a touch pad and a nipple mouse. I have a left andright click buttons under both input devices. However, about 10 minutes after every boot up, both left click buttons stop working. the right buttons and the navigation work, however, it wont left click or click when I "tap" the touchpad.

When I attach a usb mouse, the mouse actually works, however, the left buttons on the laptop wont work.

advice?

ps the buttons will start working again after reboot, but will stop after another ten minutes or so
 

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RELEVANCY SCORE 65.2

Hi, On my Travelmate B115 (that I've barely used at all), the touchpad randomly stops working. If I deactivate it and activate it (Fn+F7 twice) it starts working again, but I have to do that once every two minutes, and it's really annoying. Sometimes it also is very slow or imprecise in its movements, and it seems sometimes that it clicks without my wanting it to (it could be that I'm grazing the pad without noticing sometimes, but I'm really writing "in the air" with only my fingers touching the computer's keys now to avoid it, and it still happens).I am extremely frustrated since this laptop is brand new. Can anyone help me?Elisabeth

A:Touchpad randomly stops working

Exactly the same problem. Just emailed Acer and told me to reset the laptop. I did it and the same problem. Now, directly they don't answer my email.

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RELEVANCY SCORE 65.2

Hi, On my Travelmate B115 (that I've barely used at all), the touchpad randomly stops working. If I deactivate it and activate it (Fn+F7 twice) it starts working again, but I have to do that once every two minutes, and it's really annoying. Sometimes it also is very slow or imprecise in its movements, and it seems sometimes that it clicks without my wanting it to (it could be that I'm grazing the pad without noticing sometimes, but I'm really writing "in the air" with only my fingers touching the computer's keys now to avoid it, and it still happens).I am extremely frustrated since this laptop is brand new. Can anyone help me?Elisabeth

A:Touchpad randomly stops working

Exactly the same problem. Just emailed Acer and told me to reset the laptop. I did it and the same problem. Now, directly they don't answer my email.

Read other 9 answers
RELEVANCY SCORE 65.2

Hello.My month old E560 has been great until recently, when the touchpad has decided to play up on me.What happens after a while of use, the touchpad will begin not responding to my gestures, finger movements, sliding, etc. It will sporadically work for maybe a fraction of a second after, but 99% of the time when I frantically draw circles with my finger it will not respond. This proves it is NOT the touchpad completely disabling/turning off, etc.There are no issues with the trackpoint or any hardware buttons. Even right clicking with the touchpad does what it's supposed to.  This is on the most up to date version of ALP Lenovo Ultranav drivers for the e560 from the Lenovo website. I have found that uninstalling this driver (and thus using Windows' default touchpad driver) prevents Lenovo-specific multitouch features such as twofinger scrolling, and also slightly changes what the middleclick does, but at least prevents the issue of an unresponsive touchpad which is the most important feature. Usually, a quick restart solves this issue. But after the computers shut down and started up again after a while of being off, the issue will occur again. I am running Windows 10 home 64 bit with, as said, the most recent Lenovo-issued ALPS Ultranav driver. Any help would be greatly appreciated. 

A:E560 Touchpad stops working

The same thing happens to me and my Lenovo is only two days old. I went onto device manager and tried looking for updates but it said the software was up to date. 

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RELEVANCY SCORE 65.2

Now that the video flickering issue has been resolved, I am now frequently encountering a very frustrating problem with my new XPS 13 (9343).   If I stop using the touchpad for a few minutes (not sure how many, sometimes it's 1 or 2, sometimes its 30), then mouse pointer disappears completely and the touchpad does not respond.  I can click, swipe, tap, etc. but there is no pointer.  When it happens I am forced to use the touch screen to shut down the machine and restart it so I can get the touchpad and pointer to work again.  Has anyone else encountered this problem? 

A:XPS 13 (9343) Touchpad stops working

I have the same problem. I am using Windows 10 Pro. I have tried every touchpad driver version I could find with no luck. I am currently using this driver: Cypress Semiconductor, Inc, dated 6/24/2015, version 2.5.1.72.
I often find it happening when playing a youtube video or something like that, but that's probably just because I don't use the trackpad for a few minutes while watching the video.
When it happens the mouse pointer is either completely gone, or it is "frozen" in some random position on the screen and the trackpad is not moving it. It happens once or twice a day for me, and I then restart the PC to fix - annoying.
I feel 99% certain that it is a driver issue - and that no driver has been created for the Cypress Trackpad in the PC that actually works in Windows 10. If anybody know of a driver that actually works I'd love to get the details.

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RELEVANCY SCORE 65.2

Dear all,since almost 2 years I am pretty happy with my L440.But lately, I often have problems with the touchpad becaue it suddenly stops working,no mouse moving, no touchpad-based clicking. The trackpointer still works and also the hardware buttons for left and right clicking are still working. However, depending on the task i prefer either trackpad or touchpad. I already changed the sensitivity for palm checking but no effect.  Any ideas? Thanks in advance. 

A:L440 Touchpad stops working

Hi Blue,
 
Welcome to Lenovo Community!
 
We are sorry to hear that touchpad is not working in your L440 laptop.
 
Please do confirm which operating system is running on your laptop.
 
Best Regards,
Poojitha.
--------------------------------------------------------------------------------------------------------------------
Did someone help you today? Press the star on the left to thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 
 

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RELEVANCY SCORE 65.2

I bought a brand new laptop from Dell.  The touchpad kept crashing (it won't respond to taps and sometimes stops scrolling, but the right and left click continue to work).  After several months of calling tech support, having the laptop serviced remotely, and sending it in twice for repairs, all without success, Dell sent me a new computer.  After only four days, the same thing is now happening with the new one.  Now Dell says that means the problem is on my end.
I haven't downloaded any new programs, everything is up-to-date, and when I check the touchpad settings, it shows everything as being enabled.  The touchpad stops working randomly, on different websites and in different programs.  I never had this problem on any previous Dell laptops.  I can't think what I might be doing to cause this issue.  Any help would be appreciated. 

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RELEVANCY SCORE 65.2

Hi!

Keypad and Touchpad freezes as soon asWindows boots up and the login window appears! DELL Latitude D600 2003 Pentium M Win XP 2002 SP2

Keyboard inactivating virus, touchpad virus/malware?

Symptoms:

1) The Numlock keep glowing, but no use if you use Fn key or press Numlock key or make changes in the setting for Numlock key activation/inactivation

2) Touchpad freezes only if you touch keypad to enter the password to login

3) Removing the battery has no effect
4) Can go to safemode but same problem will persist
5) Installed another copy of Windows on another drive....it works well, keypad and touch pad works
6) Replaced the keyboard drivers of the original installation but no use
7) Used Avira, Kaspersky, Avast engines to check virus and spyware but no use
8) Used super anti spyware to remove spywares: no use
9) Used CCleaner to wipe the entire computer: no use
10) An external USB mouse/keyboard: no use
11) I made an internet search for similar complaints and exactly same complaints and I found several of them posted in several forums; but nobody has yet posted a 'working' solution to my knowledge.

Please tell me how can I restore/correct/repair the first Windows installation.I need the fist installation because it holds several softwares and other rare utilities. What is the possible problem? I am writing this from the second installation.

Please HELP!

Sanal MG
[email protected]
 

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RELEVANCY SCORE 64.8

Hi to all,

after I've upgrade my pc to windows 8.1 i can't use special keys without use FN key.
In the Toshiba HW Setup utility i set the right option in keybord tab.

Someone can help me?

Thanks

A:Satellite L855 - can't use Function keys after Windows 8.1 upgrade

Before we start discussion tell us please have you upgraded your machine following instructions from Toshiba support page?

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RELEVANCY SCORE 64.8

Greetings friends,
the problem goes like this: I have a TOSHIBA satellite, L855-12N, series notebook.

After updrading to Win 10, some of my keys (a,n, enter) were not working initially.
If I wait for some time, they would start work later.
I find that if I keep pressing a button, (e.g. the button "a") for a long time, I see that it gradually starts to respond, then stop again, then respond - stop, until finally it works OK.
I tried to upgrade the drivers, unistall then reinstall them, but it does not seem to work.
Does anyone know what is happening, or have a suggestion?
Thank you.

A:Satellite L855 - 12N - Keyboard problem after upgrade to Windows 10

Are you 100% it's a Windows 10 issue?
Sounds more like a hardware problem, keyboard may need replacing.

Go into the BIOS and test the keyboard in there.
If it happens in the BIOS as well then replace the keyboard.

If it is a software problem, try uninstalling the touchpad driver via Control Panel, then reinstall it through Windows Update.

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RELEVANCY SCORE 64.8

I have a Toshiba Satellite L855-12V laptop, and i installed win 7 on it. I tried to install network controller but it doesn't work. I try to troobleshoot and it says: +The driver for Network Controller is not installed. Install the latest driver for this device.+

What should I do? Am I missing something? Thanx a lot!

A:Cannot install Win7 network controller on my Satellite L855-12V

Hi

At first I would like to send you full installation list for Win7 64bit OS installation:

Windows 7 64bit Win7 SP1
Intel Chipset SW Installation Utility
Intel Management Engine Interface
Intel Display Driver
and/or
AMD Display Driver
Intel Rapid Storage Technology Driver
Realtek Audio Driver
ATI HDMI Audio Driver
Synaptics Touch Pad Driver
Atheros LAN Driver
SRS Premium Sound HD 1.12.0300
Realtek Card Reader
Wireless LAN Driver
Bluetooth Filter Driver Package
Bluetooth Stack for Windows by Toshiba
Bluetooth Monitor
Intel USB3.0 Driver
TOSHIBA Value Added Package
TOSHIBA Web Camera Application
PatchFiles PCIIDEREG-1.2
PatchFiles TosVolRegulator_1.1 [ 1.0.0.6]

You notebook is fully supported for Win7 64bit so drivers, tools and utilities installation should not be problematic.

Which driver is the troublemaker? Which version you try to install?

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RELEVANCY SCORE 64.8

Hello guys,

I have old Satellite U200-165. I installed windows 8.1 Enterprise Evaluation successfully after i changed the hard drive to SSD, but the sound did not work. Windows showing that the sound work perfectly, but it does not come out.

Any advise please.

A:Satellite U200 - Sound is not working after Win8.1 installation

Satellite U200 is pretty old machine and not supported for Win8 or Win8.1. I think we don't have any report on this forum how this old piece of hardware works with Win8.

If sound card is properly installed, have you checked all sound settings?
I presume the same problem is with headphones, right?

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RELEVANCY SCORE 64.8

Hi

I recently upgraded to Windows 8.1 and then my Webcam doesn't work... I checked if I have the driver in device manager but I couldn't find it. I don't know how can I fix it I was looking for driver in thosiba website but I got any result.
Someone can help me?

Thanks

A:Satellite NB10t-A - Webcam is not working after Win8.1 update

Hi

Which notebook model do you have?
Webcam should be listed under “Imaging devices”. Can you see any entry there?
What happen when you try to start Camera application?

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RELEVANCY SCORE 64.8

Hi, I bought a Thinkpad Yoga 260 two weeks ago and it has this annoying problem that touchpad stops responding time to time. It can happen during working with laptop for few seconds or just completely goes off that I have to restart the machine. Also sometimes when it wakes up the touchpad does not respond. Please advise if I have to send it back or there is a fix for it. I have all drivers updated and lenovo companion does not find any issue regarding driver date or hardware defect.  I am really disappointed for this price tag receving such a poor quality device.  Parham

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RELEVANCY SCORE 64.8

Hi, I bought a Thinkpad Yoga 260 two weeks ago and it has this annoying problem that touchpad stops responding time to time. It can happen during working with laptop for few seconds or just completely goes off that I have to restart the machine. Also sometimes when it wakes up the touchpad does not respond. Please advise if I have to send it back or there is a fix for it. I have all drivers updated and lenovo companion does not find any issue regarding driver date or hardware defect.  I am really disappointed for this price tag receving such a poor quality device.  Parham

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RELEVANCY SCORE 64.8

HI All I am in need of help please i have a X1 Carbon that was Recently purchased for a user at our office. But as you can tell from the subject of this topic the touchpad and trackpad stops working working after a few minutes of working on the machine.  I used Lenovo System Update to update all the drivers to the latest version and this was not successfull, I then tried a reinstall  of windows and the manually downloaded the driver from lenovo website and installed it but still no luck. I have checked and they are not disabled in the Bios and they are not and the Bios is on the latest version I have also tried to let it run on the windows driver that downloads from windows but also it stops working. from what it looks like the trackpoint and touchpad disable cause when i go into the mouse properties the option to enable them both is greyed out i then log on as the local admin to see if it is a permission thing but it is also greyed out. This happens regardless if the machine is on battery or plugged inThis user travels  alot and needs them both to be working.  I came across the below forum but i dont see much of a response from lenovo.https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/X1-Carbon-touchpad-and-trackpad-stops-working... 

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RELEVANCY SCORE 64.8

I currently have a HP pavilion tx2520ae laptop and now and again whilst im am working on it i suddenly get the message 'synaptics touchpad has stopped working with two options saying : close and check for a problem online and close', after this message appears the touchpad still works, however the scroll bar for the laptop does not, this is an inconvenience as i do alot of my school portfolios on my laptop, some of which are nearly 100 pages long and i am constantly editing it, so i need the scroll bar to save me time and effort.

When i restart the laptop however this problem is corrected, but after a while it appears again and constantly restarting the laptop every 10 minutes is just too much effort to waste on fixing a simple scroll bar.

When the message appeared, I had tried to go onto the mouse options on the control pannel and i got an error message saying 'unable to connect to the synaptics pointing device driver. if you have installed another PS/2 pointing driver please unistall the synaptics driver by clicking on the yes button. you then need to reinstall your pointing divce driver for your external device again.
Do you want to unistall the synaptics driver now?'

I have not installed any PS/2 pointing drivers but I decided to try and reinstall it again just to be sure but when I reinstalled it i had to restart my computer and when i came back on it was working fine... for a while. The message appeared again and reinstalling it was just a comp... Read more

A:synaptics touchpad suddenly stops working

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RELEVANCY SCORE 64.8

so, EVERY TIME I close(and re open) my laptop lid the touchpad stops working. seemed to happen after a win X update(not upgrade TO win x) it is so extremely frustrating. the only way i can get it to respond again is to reboot. I have tried disabling and reenabling the touchpad, updating drivers, and nothing seems to help.

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