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reduced performance and possible Malware

Q: reduced performance and possible Malware

Today I've noticed a significant reduction in my computers performance. I installed a fresh copy of spy sweeper and it came up with 2 pieces of malware

Mal/Generic A
Mal/Keygen C

unfortunately it keeps jamming up so it wont erase them. Any help scanning the system would be much appreciated.

Windows 7 Home Edition, standard HP desktop.

Btw I did install a video card upgrade today, dont know if that could have potentially effected things, but it has been runnning worse since.. went from 256mb integrated to 1gig ATI Sapphire HD4670..

Thanks,

RELEVANCY SCORE 200
Preferred Solution: reduced performance and possible Malware

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: reduced performance and possible Malware

Spy sweeper has at last work and cleared the Malware it has found, but the fact that there is any on here worry's me. None should exist.

I would really appreciate help doing thorough malware and virus scans to help optimize performance.


Thanks,
Pete

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RELEVANCY SCORE 61.6

Hello guys. Recently I've bought I PowerColor ATI HD 6790 1 GB DDR5 video card. My old one was the 4670 version, though it was from Gigabyte. And oddly enough, my performance seems to have been reduced.

This is my current setup

AMD Athlon(tm) 64 X2 Dual Core Processor 5200+
PowerColor Ati HD 6790 1GB DDR5
ECS GF8100VM-M5
Lc-Power LC 420H-12
Western Digital 500gb Sata2 7200 Rpm 32mb Buffer
3,00 GB RAM
TSSTcorp CDDVDW SH-S203B ATA

What could be causing this and what would be the solution?

Thank you

A:Reduced Performance

No one got a clue?

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RELEVANCY SCORE 61.6

I've had a lot of reduced performance with my system lately, in addition to a lot of windows error messages for some reason. I just un-installed a handful of anti-spyware/malware apps because I had way too many.
Now I'm left with HJT, MalwareBytes (w/ active protection), TuneUp2009, ZoneAlarm, & Spyware Blaster
Is this sufficient protection?
Applications load up much slower and the start is lagged.
Otherwise I haven't had too many issues, a couple crashes few and far between.
Any ideas?
Thanks

GIGABYTE GA-EP45-UD3P LGA 775 Intel P45 ATX Intel Motherboard
Intel Core 2 Duo Wolfdale E8400 @ 3.0Ghz
G.Skill 4GB (2x2gb)
Sapphire 100245L Radeon 4850HD 512mb
Antec Earthwatts 650W PSU

Windows XP Pro SP3
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:36:40 PM, on 10/19/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\GIGABYTE\EnergySaver\GSvr.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.ex... Read more

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RELEVANCY SCORE 61.2

Cry Performance reduced after reinstalling WinXP pro

I have just reinstalled my system (XP Pro) and updated it online to SP2. Authenticated updated and all. I haven't changed any hardware and in fact I reinstalled less software than before.
Since reinstallation and updating, I've noticed considerable deterioration on system performance, reflected e.g. on scroll speed (eg in Firefox and in Word & Excel. For firefox I've checked "smooth scrolling" it's off. Especially Word used to be up to 1page/sec while scrolling with arrow keys, now is down to 5-6 sec/page. Also: normally Word shows the page numbers (lower left corner) changing as you scroll - not anymore in my case. Page numbers remain change only after scrolling stops. Other example is when I move windows on the screen, movement is not spooth but rather jerky.
Any ideas?
My 2.66GHz machine is clean according to avast antivirus, spybot, adaware & adwatch, Netscape's own spyware scanner. Reg mechanic finds no problems. HD (40GB) is error free and cleaned-up and defragmented. Smooth scrolling options are off.
Thanks to anyone who could help.

A:Reduced performance after reinstalling XP

Help with MS Office is another forum, so I can't hep you with Word settings.
As far as your general slowness issue: If it's slower now than it was before the re-install, then you did something different this time than you did previously. Try and think what that might be. I could sit here and guess all week and we might never stumble across it, there's just too many things that could affect performance.

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RELEVANCY SCORE 61.2

It takes about ~4 mintues to boot this laptop, inexplicable CPU usage. Though the usage isn't consistently bad. Today I experienced such taxed resource usage, that simply moving the cursor across the screen had a choppy latent effect. I'd move the cursor, and about 1-2 seconds later, it would move it's position on the screen. I have ran Ad-aware, and Spybot, and they removed only tracking cookies. Trendmicro housecall came up with nothing. Here is the HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 9:47:57 AM, on 8/17/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\CISCOS~1\VPNCLI~1\cvpnd.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\basfipm.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\RealVNC\VNC4\WinVNC4.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Linksys Wireless-G USB Wireless Network... Read more

A:suspiciuosly reduced performance

Does not sound like malware but let's take a perfunctory look

1. Download this file using either of these links

http://download.bleepingcomputer.com/sUBs/combofix.exe

http://www.techsupportforum.com/sectools/combofix.exe

2. Double click on combofix.exe & follow the prompts.

3. When finished, it shall produce a log for you. Post that log & a fresh HJT log in your next reply

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall

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RELEVANCY SCORE 61.2

Hello,

I use my work PC mainly for developing an application in VB.NET using Visual Studio standard 2008. Up until a couple of weeks ago the system has run perfectly but during the last wee while ive noticed it takes ages to boot. And running even more than one or two applications cripples the machine to the point where your waiting around for 60seconds + for outlook to load.

PC SPEC:
Intel Core2 6400 @ 2.13GHz
2.00GB RAM
Vista Business 64-bit
System rating = 4.9
Anything untoward in this HJT log?


---

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 13:03:47, on 10/09/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18813)
Boot mode: Normal
Running processes:
C:\Program Files (x86)\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe
C:\Windows\SOUNDMAN.EXE
C:\Program Files (x86)\Kontiki\KHost.exe
C:\Program Files (x86)\Microsoft Office\Office12\OUTLOOK.EXE
C:\Program Files (x86)\Razer\DeathAdder\razerhid.exe
C:\Program Files (x86)\Microsoft Visual Studio 9.0\Common7\IDE\devenv.exe
C:\Program Files (x86)\RAMBooster.Net\RAMBooster.exe
C:\Program Files (x86)\Razer\DeathAdder\razertra.exe
C:\Program Files (x86)\Razer\DeathAdder\razerofa.exe
C:\Users\andrew\Documents\Visual Studio 2005\Projects\__LATEST__\MyOffice\MyOffice\bin\Release\My Office.vshost.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Windows Live\Toolbar\wltuser.exe
C:\W... Read more

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RELEVANCY SCORE 60.4

Observations and Steps Taken:

IE crashes "on the reg"

Sample Event Log Entries Left by crashes:

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 6/29/2006
Time: 6:28:11 PM
User: N/A
Computer: FREDXPS
Description:
Faulting application iexplore.exe, version 6.0.2900.2180, faulting module vlsp.dll, version 1.0.0.11, fault address 0x0000443e.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 69 65 78 ure iex
0018: 70 6c 6f 72 65 2e 65 78 plore.ex
0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
0028: 30 30 2e 32 31 38 30 20 00.2180
0030: 69 6e 20 76 6c 73 70 2e in vlsp.
0038: 64 6c 6c 20 31 2e 30 2e dll 1.0.
0040: 30 2e 31 31 20 61 74 20 0.11 at
0048: 6f 66 66 73 65 74 20 30 offset 0
0050: 30 30 30 34 34 33 65 0d 000443e.
0058: 0a .

[and]

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 6/29/2006
Time: 6:34:07 PM
User: N/A
Computer: FREDXPS
Description:
Faulting application iexplore.exe, version 6.0.2900.2180, faulting module ntdll.dll, version 5.1.2600.2180, fault address 0x0003426d.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69... Read more

A:IE Crashing & BSOD's & reduced performance

Hello ford66,

I'm not seeing anything malicious in this log and the error messages you posted are related to your Operating system and Wireless Networking Card.

There are however, a few entries we can fix in the log.


From Normal Mode:


Open HijackThis and click on 'Do a System Scan Only'. Check the following entries if they exist (make sure you do not miss any)

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://www.dell4me.com/mywaybiz
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://bfc.myway.com/search/de_srchlft.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://www.dell4me.com/mywaybiz
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
Fix all the Logitech O18 entries except the first one--leave one entry intact:
O18 - Protocol: bw+0 - {D2939ECD-BEA3-46F6-B9EF-2732BE9F4E2C} - C:\Program
Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

Click 'Fix Checked' and close HijackThis.

-----------------------------------

Reboot your system.

----------------------------------

Although the tools and scans you ran previously didn't come up with much, let's double-check and run a scan with Panda and see if it finds anything.

Perform an online scan using Internet Explorer with Panda ActiveScan
** click on "Free use ActiveScan"... Read more

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RELEVANCY SCORE 60.4

I have purchased a gaming laptop in august of last year and it has been about 11 months since I've got it. For the first 8 months everything was amazing, i was getting high fps and good performance on all my games. Then about 3 months ago, the performance
went dramatically downhill. I wasnt sure as to why this happened so i restored my whole laptop but to no effect.
Any ideas? Anything helps,
Thank you.

Specs:
Name: Asus GL503GE-RS71 ROG Strix Scar Edition 15.6" Gaming Laptop
CPU: i7-8750H
GPU: GTX 1050 Ti
RAM: 16 GB (Initially 8, I upgraded to 16 about 2 months into buying the PC.)
Memory 1: 500 GB 3.5" SSD
Memory 2: 250 GB M.2 SSD

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RELEVANCY SCORE 60.4

Hello,

Week ago I bought new SSD drive. (OCZ Agility 3, 2.15 firmware)
I made fresh install of OS, newest drivers etc.
SSD and my system was working very well but I was disapointed to my SSD-benchmark results. Well I tried to increase performance by updating my motherboard bios. Bios update succeed but it didnt really increase performance of my ssd, new bios reduced writing performance notable. (MOBO = Asus m4a87td/usb, bios v.2001) AHCI is on.

What with that 103424? Shouldnt it be 1024? Previous score over 400 points, now just 300. (disappeared in picture)

Also noticed another problem. I can't boot my comp if I have external drive plugged in.
I just can't change my 1st device boot to agility drive in bios because it's not in the list of boot devices. Well I unplug external drive and its working. Also thought that bios update would fix it but it didnt.

-Valtsu

A:SSD Performance reduced after BIOS update.

Your numbers are lower than most, but I don't know if it would be noticed in real life as opposed to a benchmark.

I think that 103424 is a reference to alignment. If it's evenly divisible by 4, it should be OK--and it is.

Not sure about the BIOS/external drive issue. Was the external connected when you did the clean install to the SSD?

One way or another, I'd make sure all boot files were on the SSD and that it appeared in the BIOS and was bootable, regardless of whether the external was plugged in.

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RELEVANCY SCORE 60.4

I am reasonably computer-literate, at least to the point of maintaining an efficient and virus free computer to operate at top performance. Inexplicably, my gaming performance on applications which normally achieve steady frames in the 40's and 50's range are completely stuttering around 2-3. My computer is very well maintained, with a commit charge of 123, regularly defragged, registry cleaned, scanned for viruses, etc. I thought that it might be a case of conflicting drivers, and as such updated all of them, with the exception of my BIOS (was going to try but am out of floppy disks). The only other thing that I can think of besides a BIOS conflict is that in the add/remove programs list is a Client Hack 1.9.2d that cannot be removed, nor is it recognized when I do deep scans with kaspersky or bitdefender. it seems unlikely to me that one virus is drastically reducing my gaming performance, its possible that a particular setting on my computer is wrong, but I checked everything I know (including BIOS AGP aperture settings, etc). Please, any assistance would be GREATLY appreciated, as this has been driving me mad as I've been trying to remedy this on my own for the past few days.
 

A:HELP!!Gaming Performance Drastically Reduced- Tried Everything!!

bump
 

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RELEVANCY SCORE 60.4

Hi.i have recently purchanced a Lenovo Yoga-500. it's working perfectly when fully charged and not charging.although when i'm at home and using it while it's plugged to electricity it runs extremly slow.My operating system is windows 10, Specs are i7-5500u 2.40Ghz8Gb Ram, Display system Intel graphics 5500 and Nvidia GT 940M.when the laptop is charging and operaring at the same time the fan runs really slowly, once i remove it from the power source it IMMIDIATLY start running at full speed.Anyone can help me solve this issue please?? 

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RELEVANCY SCORE 60.4

Hello, I am experiencing low performance & Some kind of freezin that dissapears and re- apears. Also, I have a big number of processes running . What can I do.

Thank You in advance
 

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RELEVANCY SCORE 59.6

Hi,

This problem has me completely baffeled. I'm not even sure if this is the right forum to be posting in. (If you can suggest a forum better related to topic please do).

Recently I noticed my whole system being slower and more sluggish. Especially playing games. I checked my windows experience index and it had changed from 6.5 to 2.9.

The only scores in the list that have changed signifigantly are my cpu (now at 2.3) and my memory access(2.9).

This happend to me once before about 6 months ago. In the end I updated my dell bios from a10 to a11 and my score went up to 6.5 and my performance was percieveably improved.

Now I dont understand why (what seems like the same problem) has happened again.

I'd be very grateful if somebody could help me figure out why my system has suddenly slowed down so drastically.

Thanks,

dub

A:CPU and memory performance suddenly drastically reduced

Take a look at Task Manager when it is running slow. Look at processes to see what is taking up RAM and CPU cycles.

Does it boot as quickly as before?

I wouldn't expect a BIOS change to improve things.

Look at Resource Monitor to see how much RAM you are using at any particular time.

Have you done any tests of your RAM or hard drive to confirm they are OK?

How confident are you that you have no viruses or malware?

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RELEVANCY SCORE 59.6

My laptop had a windows performance rating of 3.0 Today it is 2.6 (gaming graphics). How did it happen? The laptop is two months old. Many thanks.
 

A:Solved: Windows Performance Index reduced?

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RELEVANCY SCORE 59.6

 When using 90w adapter with Lenovo W510 the performance is reduced even when the system shows low power consumption (40W).  if you switch to battery - strangely, the performance improves. It is understandable that the performance will be limited (reduced CPU and GPU clock speed) under 90w power supply (to protect the adapter) but it shouldn't be limited immediately.  if I watch a video it doesn't really work with the 90w travel adapter (very very slow) - then I take the power cord out and WOW everything works fine... The bios should be fixed so that the clock limit will kick in only when the power consumption goes up.  otherwise, when you travel with this expensive machine you have to either carry the super heav y 135w adapter or get a performance of a net book.... Does anyone know about a fix?













Solved!

Go to Solution.

A:Lenovo W510 with 90W adapter - Reduced Performance

When using 90w adapter the performance is reduced even when the system shows low power consumption (40W).  if you switch to battery - strangely, the performance improves.
 
It is understandable that the performance will be limited (reduced CPU and GPU clock speed) under 90w power supply (to protect the adapter) but it shouldn't be limited immediately.  if I watch a video it doesn't really work with the 90w travel adapter - then I take the power cord out and WOW everything works fine...
 
The bios should be fixed so that the clock limit will kick in only when the power consumption goes up.  otherwise, when you travel with this expensive machine you have to either carry the super heav y 135w adapter or get a performance of a net book....
 
Does anyone know about a fix?

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RELEVANCY SCORE 59.2

Hi Team
Ive an older notebook that i still use when needed, but recently it has become  increasingly slower and slower and very temperamental. By this it can take a load of time to load up a page, or any simple task can just hang, to the point i will go start making a coffee! It just seems to some days really struggle to do anything.Whilst not the fastest notebook it has saved my bacon on a few ocassions, i would like to keep it as a spare but dont know why its all of a sudden having issues.
 
The notebook is a Operating System is a Windows Vista Home Basic 32-bit SP2 running an Intel Celeron M @ 1.86GHz Conroe-L 65nm Technology, its RAM consists of  1.00GB Dual-Channel DDR2 @ 266MHz (4-4-4-12), the Motherboard is a Acer Volvi2 (U2E1) and the Hard Drives is a 75GB Hitachi HTS542580K9SA00 (SATA).
The hard drive has been partitioned by the previous owner i assume, as i certainly didn’t do it. It looks like the following
Partition 1
                Partition ID         Disk #0, Partition #1
                Disk Letter          C:
                File System         NTFS
      ... Read more

A:Acer notebook performance dramaticly reduced recently

Hi
 
Yes, low free space on the C drive is a problem here. Experts recommends at lease 15% free space in the OS partition for proper system operation. Other than the free space issue, there might be additional problems in your system such as malwares, failing or old aging hard dive etc. Please try the below steps.
 
Transfer all the data that can be moved from C to D partition. Free up maximum space as you can. 
 
Download and run TFC to clean all kind of temp files.
    
      http://www.bleepingcomputer.com/download/tfc/
 
 Uninstall unused applications.
 
      Open Control Panel --> Programs and uninstall all the software which you never used. They only help to eat hard drive space and slowing down Windows by adding unnecessary services.
 
To detect and uninstall bloatwares pre-loaded by laptop manufacturer, you can use the free program PC Decrapifier.
 
     http://pcdecrapifier.com/
 
 
 Use Microsoft Security Essentials as the antivirus solution.
 
      Most of the third party AV programs are huge resource hogs and known to slow down  systems. Microsoft's own AV program MSE requires very low system resources and works very well with Windows. I highly recommends uninstalling your current antivirus completely and use MSE instead.
 
 http://www.microsoft.com/en-in/download/details.aspx?id=5201
 
Run ... Read more

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RELEVANCY SCORE 59.2

I have a DV6 Hp Pavillion laptop, which was working perfectly up until a few days back. Even though it is a little old, because of my 8GB RAM , 2Gb ATI Radeon and i7 Sandy Bridge it was functioning efficiently until now.
I replaced my battery and charger a year back. The laptop was was also replaced about 2 months ago.

In the last 1 week, I have noticed that my laptop is always heated and overheats even when I play any low graphic games .This I presumed was because of a battery/power issue which caused the laptop to lag/hang. Henceforth, I ran an energy diagnostic test on my system and came up with the follwing results (I will post them below this paragraph).

The diagnostic report shows that there seems to an issue with the ACPI _TSD Object Failed Validation. Can anyone please help with this and tell me how to rectify this issue?
Power Efficiency Diagnostics ReportComputer Name
DESKTOP-F0UVKPI

Scan Time
2016-10-05T19:21:43Z

Scan Duration
60 seconds

System Manufacturer
Hewlett-Packard

System Product Name
HP Pavilion dv6 Notebook PC

BIOS Date
07/20/2011

BIOS Version
F.1A

OS Build
14393

Platform Role
PlatformRoleMobile

Plugged In
true

Process Count
87

Thread Count
1788

Report GUID
{ae83c494-f2b4-4ced-8675-d87455a2afd8}
Analysis ResultsErrorsSystem Availability Requests:System Required Request
The device or driver has made a request to prevent the system from automatically entering sleep.
Requesting Driver Instance
HDAUDIO\FUNC_01&VEN_111D&DEV_7605&... Read more

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RELEVANCY SCORE 58.4

So, I'm at school and I receive a text from my mother stating that she is receiving porn popups and that google results are sending her off to random pages. This isn't uncommon because no one in my family understands computers anymore than your average secretary (no offense, but let's be honest. lol)... That being said, I went over and ran a few scans as I normally do which tends to clean it up fairly well. I begin by running HiJackThis and looking through it's logs and then looking at the startup items...

During this processes, I noticed several suspicious files that definitely did not belong. I then made sure to update the definitions on the current AV installed (BitDefender) and ran a scan with it. Afterwards, I continued to run Malwarebytes AntiMalware and SuperAntiSpyware. All 3 of them came back with results of finding several trojans... After running those, cleaning with them, rebooting, ect.. The popups were gone and the system was operating much more smoothly...

However, I got another text 2 days later, after returning to campus, that she was getting redirects again and BitDefender kept popping up several alerts about trojans... For insance, when I used that machine to google GMER; it showed the proper results but when clicking on the first result it then redirected me to:
"hxxp://www.njksearch.net/cc.php?id=27946228"

Also, to summarize what MBAM found, it listed Rogue.Spypro, Trojan.Agent, Trojan.FakeAlert, Trojan.Dropper, Exploit.Drop.2, and Ba... Read more

A:Popups, redirects, reduced system performance, and blue screens...

Hello,


Quote:




I should also note that ComboFix results in a BSOD everytime.




While you may see ComboFix being used quite often, and possibly you have used the tool yourself without incident, the tool should not be run unsupervised (as stated in the Disclaimer that is first displayed by ComboFix when you run the tool)

Going forward, I highly recommend you heed such instructions. As explained in Post 2 of our pre-posting topic...


Quote:




Why we don't ask you to run ComboFix from the onset

ComboFix is a very powerful tool which when improperly used may render your machine to a doorstop.

We first need to verify if there's any rootkits present and how they could affect our tools. DDS & GMER are preliminary scans. We use their logs to map our strategy for attack.

With these logs we can determine the infections present & decide whether to deploy ComboFix.




That being said, I'll need a log from another tool. Again, it's important you follow these instructions as given.

Please download aswMBR.exe and save it to your desktop.

Double click aswMBR.exe to start the tool. At this time, select No when prompted to download the Avast database.
Click Scan
Upon completion of the scan, click Save log and save it to your desktop, and post that log in your next reply for review. Note - do NOT attempt any Fix yet.
You will also notice... Read more

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RELEVANCY SCORE 54

Recently I've noticed that my computer has been running somewhat slower than normal and also seems to be using more RAM than usual. Typically it idles at 200-275 MB out of 1gig but recently its been about 350. I did most of what is required within the HJT Prep Thread including running Spybot as well as AVG8 scans. I attempted to run the in-browser scans via Firefox however it locked up (which it has been doing more and more of lately). I have strong feelings that there could be some Malware involved here so before i go on to other possible solutions I would really appreciate it if someone could look over my HJT report. Thank you! ///////////////////////////////////////////////////////////////////////////Logfile of Trend Micro HijackThis v2.0.2Scan saved at 12:20:27 PM, on 8/22/2008Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Intel\Wireless\Bin\EvtEng.exeC:\Program Files\Intel\Wireless\Bin\S24EvMon.exeC:\Program Files\Common Files\Microsoft Shared\Ink\KeyboardSurrogate.exeC:\WINDOWS\system32\spoolsv.exeC:\Program ... Read more

A:Reduced Poerformance Lately ~ Possible Malware

PLEASE HELP WITH THIS! MY IDENTITY HAS BEEN THIEVED!!!

Apparently my Credit Card info got jacked and was charged to my account. If someone could look over this to see if they see anything suspicious I would GREATLY appreciate it!!!!

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RELEVANCY SCORE 53.2

Dear TSG & co.

I've been working on a huge doc in word (w/images)... Since it has grown (78 pages = 14'600kb), problems.

1) Track-changes was activated by default; seeing this as a potential source of problems, I deactivated in word. However, evertime I save and then open doc on another pc, the track changes reappear & doc is increased to 100+ pages of text & images. I believe this has blocked my pc (ASUS pro5di, windows 7, Office 2010) and corrupted or lost data.

Since starting with this doc, I realized that every time I create a new word doc, it opens as a very narrow page on the left side of the screen. It isn't the zoom: zoom was at 100% and when I increased it, I had to increase to over 200% to read any text.

Any ideas?
 

A:MS Word opening in reduced view - but not reduced zoom!

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RELEVANCY SCORE 42

I came across HijackThis and decided to try it. The results of the scan are attached. I Download alot of game trials both with and without game console software. I also download through limewire. My issue began when I started downloading alot of games from Wildtangent HP Games. I also had TrendMicro + SpySweeper, which may have caused more problems due to conflict. No longer an issue, however my startup is still quite slow. TrendMicro takes alot of time to load due to Initiated Startup Scan, but after it is loaded there seems to be alot of activity according to the orange LED. Also when certain programs that are graphically rich run, my hardware seems to go into overdrive and the HD is loud during this process. I've only had the HP PC Desktop 6230 for 18 mos. Quite a few of these games I use quit unexpectedly and so does the explorer. Forcing a shutdown. I also at one time was able to access the C:\Windows\Logs\CBS\cbs.log for a result on cmd utility, but now I get the error that I am out of far memory. Another incident is when I run the hardware diagnostic program - it tells me that drive D:/ needs to be condensed, which is the shadow copy provided by G^&$ Sq)^( that I am unable to access or modify (probably due to the wonderful UAC), so.... I need some help! Thank You
 

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RELEVANCY SCORE 42

Thanks in advance: My system has been functioning quite slowly as of late. I'm due to clean out old programs/defrag/etc. Might need some help addressing unknown startup processes as well. One "system32.exe" looks to be especially illegitimate.

Per forum rules below and attached are my GMER and RSIT logs. Thanks for any help offered!




Logfile of random's system information tool 1.04 (written by random/random)
Run by MFriesleben at 2008-11-05 19:18:37
Microsoft Windows XP Professional Service Pack 2
System drive C: has 2 GB (3%) free of 57 GB
Total RAM: 511 MB (34% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:18:51 PM, on 11/5/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\DIGStream\digstream.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Apoint\Ap... Read more

A:Poor CPU performance, possible malware

bump per forum rules

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RELEVANCY SCORE 42

System frequently hangs - an app displays "Not Responding" on the title bar - and it if I click start Task Manager to see what's happening, it can take a minute or more to become active. Sometimes I see that a browser (IE8 or Firefox) is monopolizing the processor, or it can also be my Flight Sim, and sometimes vsmon seems to be using more processor resource than I would expect. A couple of times I have noticed that Task Manager lists either two or three browsers running when only one browser window is open.

I have run Disk Cleanup, Defrag, and Chkdisk. I have also run Spybot, Spywareblaster, ZoneAlarm Extreme Security, and eset online scanner, but the scanners haven't found malware or viruses. This has been happening for about a month and a half. I can't connect it to any new devices or software, although I did install a faster graphics card (but it was well after the performance had decreased).

It's certainly possible that I'm expecting too much from my system, but I'd like to eliminate malware as a factor.
Thanks, Gary
DDS (Ver_09-12-01.01) - NTFSx86
Run by Gary Granath at 13:04:02.95 on Tue 01/05/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.511.179 [GMT -5:00]

AV: ZoneAlarm Extreme Security Antivirus *On-access scanning enabled* (Updated) {5D467B10-818C-4CAB-9FF7-6893B5B8F3CF}
FW: ZoneAlarm Extreme Security Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}

============== Running Processe... Read more

A:Slow Performance Possible Malware

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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RELEVANCY SCORE 42

Hi, when I started up my computer I had a pop up with an issue saying there was something wrong with my PC Stability and Performance, it would run a scan and ask me to buy it. I could never really close out of it and when I tried to click on the start menu under all programs it is empty so I can't run any programs to scan. Since I couldn't run anything, I took the harddrive out and put it in my other computer as a slave and ran MBAM on it. I couldn't run the scan completely and it kept crashing but found 2 files before it crashed, so I ran it again aborted it a few minutes in and deleted the 2 files it kept finding. I've attached the log in my post to show what 2 files were deleted. I tried running MBAM again but no success and it crashed still. Afterwards I put the harddrive back in the laptop hoping the 2 files deleted would fix the problem. Well, now my computer starts but the only thing that shows up on the desktop are my computer, recycle bin and IE. I tried downloading MBAM but during set up I get the error "Setup, Access is Denied." I look in my start menu and under all programs "empty" I go to c: drive to see if anything is there nothing either... I'm at a loss on how to completely get rid of the malware. Please help!

A:PC Stability and Performance Malware

Hi DoubleJ29,I will be assisting you with the issue.Those programs are hidden by the malware and we need to take care of it and also the remaining malware. Please don't use any cleaning program at the moment. We don't know if more programs are kept in the temporary folders by the malwarePlease try all the steps, if you couldn't carry out any of them please proceed with the next step. To unhide programs and files please download and run http://download.bleepingcomputer.com/grinler/unhide.exe.
You have the program Spybot S&D (Teatimer option) running on your machine. We need to disable TeaTimer so it does not interfere with the fixes we are about to do. This will only take a few seconds.First disable TeaTimer:Run Spybot-S&DGo to the Mode menu, and make sure Advanced Mode is selectedOn the left hand side, choose Tools -> ResidentUncheck Resident TeaTimer and OK any promptsRestart your computer.Instruction is also here: How to disable TeaTimer during HijackThis Cleanup
Note:If teatimer gives you a warning afterwards that some changes were made, allow this instead of blocking it.Then download ResetTeaTimer.exe to your desktop.Doubleclick ResetTeaTimer.exe and let it run.Note: The Teatimer should be kept disabled until I give you the clean sign..
Go to start > Run (or use Windows key + R) copy and paste the following line in the run box and click OK:

cmd /c reg delete HKCR\SOFTWARE\Microsoft\Windows\CurrentVersion\Run /v yiMjvSkpK... Read more

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RELEVANCY SCORE 42

I went through the process of working with an analyst probably last year or so. My computer was then out of my possession, being used by multiple users besides myself (loaned it to a friend). When I got the computer back, it was noticeably slower. It takes it a very long time to boot up, it takes a very long time to open programs, and my assumption is it is due to malware. There were not any out of the ordinary programs installed that I noticed, just a free pdf writer and dreamweaver (not sure if it was illegal or not, removed it since I do not need it). I just want to get the computer working better again. I just need it for the Internet and basic work applications (mainly MS Office). Any help will be greatly appreciated.



DDS (Version 1.0.1) - NTFSx86
Run by Jeff at 14:33:56.66 on Sun 12/14/2008
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_05
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.511.146 [GMT -5:00]

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.e... Read more

A:Slow Performance due to Malware

Hello -

Form looking at your logs, I would say that the slowdown is not due to malware, but due to the machine's specs and what you're running on it, namely AVG and ZoneAlarm, both resource hungry.


Quote:




Install Date: 4/25/2004 6:15:37 PM




Quite an older machine at this point.


Quote:




Processor: Intel Pentium III processor | Microprocessor | 798/100mhz




Older processor, and somewhat tired by now.


Quote:




512MB RAM




Bare minimum for Windows XP. 1GB would be better, but I'm not sure if your motherboard supports more.

Quote:




C: is FIXED (NTFS) - 19 GiB total, 1.201 GiB free.




Not enough free space. Windows XP requires 15% of free drive space.

A slow machine is not always a product of infection. I don't see any sign of active infection

Please see this sticky topic:

http://www.techsupportforum.com/f174...ow-247567.html

If nothing there helps...

Disconnected from the internet, try it without ZoneAlarm. Then, try it without AVG. If there's a noticeable difference in boot times and performance after uninstalling one, or both...you have your answer. There are other solutions with lighter resource demands.

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RELEVANCY SCORE 41.2

Hey ive noticed a very long loadup time for many programs, especially Firefox. I haven't loaded any new programs onto the computer, maybe a look at the hijack this log will reveal some spyware, malware? ive updated and ran AVG, superantispyware, Ad-Aware and S&D, and all that came up were some cookies. Tell me what cha think, thanks for the help ! Logfile of HijackThis v1.99.1Scan saved at 8:57:17 PM, on 3/18/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\ACS.exeC:\WINDOWS\system32\ZoneLabs\vsmon.exeC:\WINDOWS\system32\brsvc01a.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\brss01a.exeC:\WINDOWS\Explorer.EXEC:\Program Files\TOSHIBA\E-KEY\CeEKey.exeC:\Program Files\TOSHIBA\Power Management\CePMTray.exeC:\Program Files\TOSHIBA\TouchPad\TPTray.exeC:\WINDOWS\system32\dla\tfswctrl.exeC:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exeC:\Program Files\l... Read more

A:Slowed Performance, Malware? Spyware?!?

Updated HJT log: as of Logfile of HijackThis v1.99.1Scan saved at 6:26:02 PM, on 3/19/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\ACS.exeC:\WINDOWS\system32\ZoneLabs\vsmon.exeC:\WINDOWS\system32\brsvc01a.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\brss01a.exeC:\WINDOWS\Explorer.EXEC:\Program Files\TOSHIBA\E-KEY\CeEKey.exeC:\Program Files\TOSHIBA\Power Management\CePMTray.exeC:\Program Files\TOSHIBA\TouchPad\TPTray.exeC:\WINDOWS\system32\dla\tfswctrl.exeC:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exeC:\Program Files\ltmoh\Ltmoh.exeC:\WINDOWS\AGRSMMSG.exeC:\Program Files\Apoint2K\Apoint.exeC:\Program Files\EzButton\EzButton.EXEC:\Program Files\TOSHIBA\Touch and Launch\PadExe.exeC:\Program Files\TOSHIBA\ConfigFree\NDSTray.exeC:\Program Files\Java\jre1.5... Read more

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RELEVANCY SCORE 41.2

This is for my PC. I'm including the my latest Avira scan at the very end:
to see if it may help.

Once you know what we may be dealing with, can you let me know? I'd like to know how I can prevent, as it seems I get infected quite frequently (several times/year).

Thanks, Jeff

Panda log:

;***********************************************************************************************************************************************************************************
ANALYSIS: 2008-07-05 09:10:12
PROTECTIONS: 1
MALWARE: 52
SUSPECTS: 1
;***********************************************************************************************************************************************************************************
PROTECTIONS
Description Version Active Updated
;===================================================================================================================================================================================
Zone Alarm Security Suite 7.0.470.000 No No
;===================================================================================================================================================================================
MALWARE
Id Description Type Active Severity Disinfectable Disinfected Location
;====================================================================... Read more

A:Very slow performance, adware, malware, etc.

Please bump.

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RELEVANCY SCORE 41.2

Please help - I had a pop up that looked a lot like a windows system message telling me I was dangerously low on system memory and that i needed to run performance optimizer. When I clicked no, it automatically forwarded me to PerformanceOptimizer.com...I've run through ad-aware, search and destroy, my PC-Cillin spyware and virus software, and removed ten measly cookies...my HJT log follows:Logfile of HijackThis v1.99.1Scan saved at 9:59:39 PM, on 8/25/2007Platform: Unknown Windows (WinNT 6.00.1904)MSIE: Internet Explorer v7.00 (7.00.6000.16512)Running processes:C:\Windows\system32\taskeng.exeC:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Windows\System32\hkcmd.exeC:\Windows\System32\igfxpers.exeC:\Program Files\Protector Suite QL\psqltray.exeC:\Program Files\ltmoh\ltmoh.exeC:\Toshiba\IVP\ISM\pinger.exeC:\Program Files\Toshiba\ConfigFree\NDSTray.exeC:\Windows\RtHDVCpl.exeC:\Program Files\Toshiba\Power Saver\TPwrMain.exeC:\Program Files\Trend Micro\Internet Security 2007\pccguide.exeC:\Program Files\Toshiba\TOSCDSPD\TOSCDSPD.exeC:\Windows\ehome\ehtray.exeC:\Program Files\Windows Media Player\wmpnscfg.exeC:\Program Files\Synaptics\SynTP\SynToshiba.exeC:\Windows\ehome\ehmsas.exeC:\Program Files&#... Read more

A:Performance Optimizer Malware Problem

bump

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RELEVANCY SCORE 41.2

The last week, my computer has been running extremely slow. I looked at the "Add/Remove" programs and discovered something titled Performance Hotrevenue installed. This is something that I have never installed and afraid to remove it without knowing how to do it exactly. Can someone please help me with this issue?Here's my Hijack This log:Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Intel\Wireless\Bin\EvtEng.exeC:\Program Files\Intel\Wireless\Bin\WLKeeper.exeC:\WINDOWS\System32\bcmwltry.exeC:\Program Files\Alwil Software\Avast5\AvastSvc.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exeC:\Program Files\Java\jre6\bin\jqs.exeC:\Program Files\Kodak\printer\center\KodakSvc.exeC:\Program Files\Common Files\LightScribe\LSSrvc.exeC:\Program Files\Dell\QuickSet\NICCONFIGSVC.exeC:\Program Files\Intel\Wireless\Bin\RegSrvc.exeC:\Program Files\Microsoft\Search E... Read more

A:Performance Hotrevenue Malware/Spyware

Welcome to the BleepingComputer Forums. Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again. Double click on RSIT.exe to run RSIT. Click Continue at the disclaimer screen. Please post the contents of log.txt. Thank you for your patience.Please see Preparation Guide for use before posting about your potential Malware problem. If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped. Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so. While we are working on your HijackThis log, please: Reply to this thread; do not start another! Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so. Do not run any other... Read more

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RELEVANCY SCORE 41.2

Link to Previously Posted TopicHello, I posted the previous topic and was told to re-post in this forum. Pasted/attached are the DDS logs. When I tried to run GMER per instructions, all options besides Services, Registries and Files are grayed out, so I can not proceed with that step..DDS (Ver_2011-08-26.01) - NTFSAMD64 Internet Explorer: 9.0.8112.16421Run by Rahul at 21:24:33 on 2011-12-21Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3893.2247 [GMT -5:00].SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}.============== Running Processes ===============.C:\Windows\system32\wininit.exeC:\Windows\system32\lsm.exeC:\Windows\system32\svchost.exe -k DcomLaunchC:\Windows\system32\svchost.exe -k RPCSSC:\Windows\System32\svchost.exe -k LocalServiceNetworkRestrictedC:\Windows\System32\svchost.exe -k LocalSystemNetworkRestrictedC:\Windows\system32\svchost.exe -k netsvcsC:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_0057cbec48a2d7cf\STacSV64.exeC:\Program Files (x86)\Creative\Shared Files\CTAudSvc.exeC:\Windows\system32\svchost.exe -k LocalServiceC:\Program Files\Dell\DellDock\DockLogin.exeC:\Windows\system32\svchost.exe -k NetworkServiceC:\Program Files\Dell\DW WLAN Card\WLTRYSVC.EXEC:\Window... Read more

A:Malware Infection? Slow Performance

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/433869 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

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RELEVANCY SCORE 41.2

Hello there. For the past day or two, I've been having issues with my internet browsers. It started yesterday morning. When I woke up, I couldn't load internet pages. I was in a rush and believed it to be a simple server problem which I've had in the past. However, when I arrived home from school, I found about 8 windows open on my screen. I was not quite sure what they were and I don't remember the program title exactly. I remember that they were all empty windows and had C++ in the program title. From then on, all my internet browsers have been acting erratically. They randomly refuse to load pages until after I refresh 10 times or so. The problem is especially terrible whenever I click a a nontext link or button. FOr instance, when I was signing up for this forum, after checking off the terms and conditions box, I hit the "next" button. This resulted in Opera telling me that the connection could not be made. The process repeated itself 4 or 5 times before finally relenting. Google Chrome and Safari seem to be faring the worst. They don't load much of anything at all. Firefox has mediocre performance, and Opera (what I'm using now) seems to be hit the least by whatever may be on my computer. Nothing else appears to be effected. i can access all my programs, my antivirus software (Avast!), etc. I don't notice any system performance issues either. Please help!

DDS (Ver_09-05-14.01) - NTFSx86
Run by Alexander at 14:58:13.00 on Fri 05/29/2009... Read more

A:Erratic Browser Performance- Malware?

Hello and Welcome to TSF.

Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

------------------------------------------------------

No malware is showing in your logs. We'll do a scan to look for remnants shortly.

You may need to seek help in one of our other Forums

------------------------------------------------------

You have remnants of Panda Internet Security running on your machine.

Please download UNINSTALLER_08.exe and Save it to your Desktop.Close all programs.
Double-click UNINSTALLER_08.exe to run the tool.
Follow the on-screen instructions.
Restart the computer if asked.
Then delete UNINSTALLER_08.exe from your desktop.
------------------------------------------------------

Please uninstall the following via Start->(or My Computer)->Control Panel->Programs and Features if it still exists:

Viewpoint Media Player<<This is considered foistware instead of malware since it is installed without users approval, but doesn't spy or do anything "bad". Please read here and here

------------------------------------------------------

I see you have P2P software ( Vuze ) installed on your machine. We are ... Read more

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RELEVANCY SCORE 41.2

Problem:

My computer varies between speedy and laggy. Opening up applications, browser windows, tabs, certain websites, and especially working with email via Thunderbird can be excruciatingly slow.

I really notice the lag when I play the MMORG Ultima Online. I *think* I have a decent computer, good connection, and a nice ping to their servers (35). However, I can never keep up with other players and freeze often. Often when I start to play, I'm fine. Rebooting, restarting, or switching to a different character sometimes helps. After a while my CPU starts to whine loudly as well.

Because of this, I began to look into ways to speed things up and lessen it's burden. As a result, I think I have too many memory hogs in my task manager. In addition, I think even the "normal" processes are using way to much. But this is just my lay-person opinion - you guys are the experts. I'm not sure if I have some sort of malware causing it.

I'll include what I have going on in my task manager along with my HijackThis log. I appreciate all the help you can give!

Computer Specs:

Windows XP
Intel Celeron CPU 2.53 GHz
2.53 GHz, 1.00 GB of RAM
NVIDIA GeForce 7600 GS
Viotek VIO55 550 watt ATX power supply

Task Manager Info:


HijackThis Log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:24:11 AM, on 1/28/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WIN... Read more

A:Performance issues - virus or malware??

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RELEVANCY SCORE 40.8

I believe that I picked up something off of a download link on a forum yesterday. Since the time of infection, I get pop-ups every 5 minutes or so to pantomi.com and precata.com which then redirect me to various sites including anti-virus, reunion, and coupon offerings.

I dropped my system into safe mode and ran Symantec anti-virus (sigs as of 12/5) and it detected and quarantined trojan.vundo. I also ran spybot and ad-aware which still didn't fix the problem. Please take a look at my attached logs and help me out if you can as I'm stumped.

Thanks,

Gene


DDS (Version 1.0) - NTFSx86
Run by Administrator at 18:33:38.67 on Fri 12/05/2008
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.2047.1363 [GMT -6:00]

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Ide... Read more

A:Help with recent Malware causing pop-ups and slow performance

Please visit this webpage for download links, and instructions for running combofix:

http://www.bleepingcomputer.com/comb...o-use-combofix
* Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Please include the C:\ComboFix.txt in your next reply for further review.

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RELEVANCY SCORE 40.8

Hey first time posting, let me start by saying ive favorited this site so i can get back lol. but heres basically my issue, im just gonna start talkin hopefully it ends well lol.

anyway, running windows xp, pretty old computer, 256 ram or somethin like that its bad.

a few days ago the computer was running fine, until people decided they wanted to add internet protection, so 3 or 4 programs later ((they installed all of them))
they happened to install ascentive performance center

DO NOT INSTALL ASCENTIVE ANYTHING!!!!!!!!!!!!!!!!!!!!!!!!!!!
cant get rid of it. its not in add/remove programs... looked in the registry, was nothing under start up dont know if i already did that, dont think deleting the shortcuts from program files would do anything... but even if i can find one or two things in program files or the registry, i want to be sure its GONE.

if i can get it started i have faith in malwarebytes and ccleaner... clean up after myself not sure though.

ran across a forum and a posting wanted me to download a removal tool, but not sure i wanted to do that lol.

as a side note when i was cleaning the computer out i managed to make windows not start up normally, found out it shut down while something was going on and all the memory got saved up somewhere or something wierd... safe mode with networking, malwarebytes and ccleaner work wonders though LOL !

anyway hope i didnt ramble to much, could really use some sound advice lol. this site seems really rea... Read more

A:Young guy/Old computer/MALWARE-ASCENTIVE PERFORMANCE CTR..

just checking the forum before i go to sleep. nothing yoytm but hopes are high. like i said before could really use some sound advice so i dont do any damage lol

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RELEVANCY SCORE 40.8

Hello everyone, a bit new at this, so I will do my best to help you help me. :)

I followed the five steps before posting. I found nothing in my Add/Remove programs list listed as Malware, etc. I ran a Panda Activescan, and Virtumonde was listed, as was some trojan viruses which AVG claims to have removed. I also downloaded and installed Spyware Blasted, and tried to install IE-Spyrad, but it seems the link for IE-Spyrad was broken. Also, I attempted to update Windows XP from Microsoft update, and each time SP3 tried to install, there was an error. I ran Spybot Search & Destroy, and it removed some of the problems I had. To begin with, there was a blue screen and some text on the desktop that said in yellow, "Warning! Spyware has been detected!" On the bottom of te yellow was a blue box that said "Install an Anti-spyware Program." or something of the like, as best as I can remember. It seems to be gone now, but my PC is still running VERY, VERY slow despite trying all of the basic things to tune it up, and Panda Activescan still detects malware. Here is the hijackthis log. Hope everything I said helps, and hope you can help. :)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:25:19 PM, on 8/17/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\... Read more

A:Slow PC performance, spotted Malware earlier

Hi, welcome to tsf!

Please visit this webpage for download links, and instructions for running combofix:

http://www.bleepingcomputer.com/comb...o-use-combofix
Please ensure you read this guide carefully and install the Recovery Console first.

The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
Click Yes to allow ComboFix to continue scanning for malware.
When the tool is finished, it will produce a report for you.

Please include the following reports for further review, and so we may continue cleansing the system:

C:\ComboFix.txt
C:\Qoobox\Add-Remove Programs.txt
New HijackThis log.

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RELEVANCY SCORE 40.8

A big thanks upfront to the mods and forum members for keeping this forum up and going!
 
I've been experiencing random hangs and very slow browser response over the last week or so after removing some malware. I used the guides through this site to remove junk files and clean out the malware but the poor performance remains. I did run an ESET scan last night that showed some warnings but not sure if they are "fake" warnings connected to virus software. It also popped a Java exploit warning.
 
I'm using Windows 7. Any help would be appreciated as I don't understand how the browser can lag for so long loading up and then performs OK with spotty lags. It aminly impacts Explorer but also experience difficulties with Chrome.
 
Thanks in advance
 
 

A:Malware Removed by Degraded Performance of Browsers

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===Download Malwarebytes' Anti-Malware from HereDouble-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).Make sure a checkmark is placed next to Launch Malwarebytes' Anti-Malware, then click Finish.Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).The scan may take some time to finish,so please be patient.If potential threats are detected, ensure that Quarantine is selected as the Action for all the listed items, and click the Apply Actions button.While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.The log is automatically saved by MBAM and can also be viewed by clicking the History tab and then selecting Application Log... Read more

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RELEVANCY SCORE 40.8

My daughter's computer was infected with a virus that campus support helped eliminate. However performance has reduced drastically and we are getting hard disk error messages on a regular basis. I'd like to eliminate malware before moving on to hardware issues (I did post in the hd forum but the manufactrere utility requires floppy's and I don't have a 3.5 inch drive. drive).

log file is below with other documnts ttached:


DDS (Ver_09-06-26.01) - NTFSx86
Run by Ashley at 23:27:23.26 on Tue 07/14/2009
Internet Explorer: 8.0.6001.18783 BrowserJavaVersion: 1.6.0_13
Microsoft? Windows Vista? Home Premium 6.0.6001.1.1252.1.1033.18.2037.901 [GMT -4:00]

AV: PC-cillin Internet Security - Virus Protection *On-access scanning enabled* (Updated) {7D2296BC-32CC-4519-917E-52E652474AF5}
SP: PC-cillin Internet Security - Spyware Protection *enabled* (Updated) {003DD9A8-02A6-43CF-81BA-5D403CAD001E}
SP: Lavasoft Ad-Watch Live! *enabled* (Updated) {67844DAE-4F77-4D69-9457-98E8CFFDAA22}
SP: Windows Defender *disabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
FW: PC-cillin Internet Security - Firewall *enabled* {3E790E9E-6A5D-4303-A7F9-185EC20F3EB6}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
... Read more

A:Malware affecting hard drive performance

attachments

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RELEVANCY SCORE 40.8

I recently came across some malware that would stop some programs from connecting to the internet and would slow down my computer performance greatly. Now my computer is not the greatest thing, but I am certain it should not be running this slow. My rough specs are:Windows XP Pro SP3nforce 680i mobo2GB DDR2 RAMIntel Core 2 Duo (2 CPUs) at 1.86GHzNvidia GeForce 8800 GTXNow, I did scans with a registered version of MalwareBytes v1.44 on quick scan, full scan, as well as flash scan. They all detected malware, but removed them; I then restarted and scanned again and no results were found. I also ran the latest AVG Free full scan in safe mode. I am sure that I have removed as much malware as could be detected, but I am also sure that there is some malware left, or perhaps damage to my registry. The malware used to redirect me when i clicked search engine results, but that problem has disappeared. My internet was slow enough, capping at 350 KB/s before the malware, but is now capping at 60 - 70 KB/s. All of the other computers and laptops in the house are downloading at the normal 350 KB/s. I have also noticed that my computer has been running slower as far as running programs and program response.I will post a HijackThis log below and attach it. Thank you for the help in advance!!EDIT: I just read the stickies and will proceed to add the DDS and GMER logs to the bottom of the HijackThis log and attach the DDS attach file.__________________________________________... Read more

A:Malware Hindering Computer Performance After Removal

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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RELEVANCY SCORE 40.8

Hi. Thanks in advance for any help you can give.I have run Malwarebytes, but this finds nothing.This is a Dell Inspiron 1501, now with 1.5Gb memory, low I know but it is particularly slow to load and respond.Certain IE links sometimes do not work. Hijackthis changes don't seem to sticK and it reports it cannot write to the hosts file.I have attached a log from GMER.

A:Performance possibly related to rootkit/malware

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.Double click DeFogger to run the tool. The ap... Read more

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RELEVANCY SCORE 40.8

I am convinced I have issues, PC is super laggy and runs hot like there is something in the background, I cannot figure out how to remove them but I think wolfram alpha, blekko are definates and a host of other things are hidden from view. I found the program Farbar but I do not dare do anything without assistance. I used to be pretty good at figuring stuff out malwarewise several years ago. Technology changes rapidly and I didn't keep up and now I know just enough to be dangerous hehe. I have pasted the FARBAR log. I also saved the addition file if needed.
 
Thanks so much for your assistance
 
 
 
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:28-06-2015 01
Ran by Katawumpus (administrator) on KATAWUMPUS-HP on 01-07-2015 20:23:58
Running from C:\Users\Katawumpus\Downloads
Loaded Profiles: Katawumpus (Available Profiles: Katawumpus)
Platform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 11 (Default browser: FF)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
==================== Processes (Whitelisted) =================
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
(AMD) C:\Windows\System32\atiesrxx.exe
(IDT, Inc.) C:\Program Files\IDT\WDM\stacsv64.exe
(AMD) C:\Windows\System32\atieclxx.exe
(Avast Software s.r.o.) C:\Progra... Read more

A:Having some laptop performance issues. Possible Malware/Virus

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below.

start

CreateRestorePoint:
CloseProcesses:

HKLM-x32\...\Run: [] => [X]
Winlogon\Notify\SDWinLogon-x32: SDWinLogon.dll [X]
HKU\S-1-5-21-786316588-1147383972-2600729310-1001\...\Run: [AdobeBridge] => [X]
CHR HKU\S-1-5-21-786316588-1147383972-2600729310-1001\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Start Page = https://blekko.com/?source=149e2f4c
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Search Page = https://blekko.com/ws/?q={searchTerms}&source=149e2f4c
HKU\S-1-5-21-786316588-1147383972-2600729310-1001\Software\Microsoft\Internet Explorer\Main,Search Page = https://blekko.com/ws/?q={searchTerms}&source=149e2f4c
HKU\S-1-5-21-786316588-1147383972-2600729310-1001\Software\Microsoft\Internet Explorer\Main,Search Bar = https://blekko.com/?source=149e2f4c
SearchScopes: HKLM-x32 -> DefaultScope {c701def8-c53d-4778-b4c4-2fc607a38c20} URL = https://blekko.com/ws/?q={searchTerms}&source=149e2f4c
SearchScopes: HKLM-x32 -> {c701def8-c53d-4778-b4c4-2fc607a38c20} URL = https:... Read more

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RELEVANCY SCORE 40.8

Hi
Have received help from this amazing forum once before and hoping your skills get me out of trouble again.
I have been experiencing gradually worse performance over a number of weeks and have done all the usual house keeping (Checkdisk, Defrag, checking for space on drives etc) and run MalwareBytes, SpyBot S&D, Super AntiSpyware, Panda Cloud Cleaner and Eset Online Scanner.
The anti-virus programs originally picked up infections (sorry didn't pay much attention at the time to what they were - think Kryptic Trojan and some Php-named malware) but are now all reporting a clean system.
Unless my hard drive is dying I'm sure I've got unwanted visitors - software won't close without killing the process, trackpad buttons don't respond properly, video playback is flaky, having more than one application opens causes the system to struggle, I get the 'torch looking for folder' graphic when opening a Windows Explorer window for 'My Computer' . Really simple graphics edits in Photoshop that I could do previously whilst listening to streaming audio and having about 18 tabs on a browser open cause the system to struggle or fall over.
Bizarrely enough the CPU usage is minimal, it's not even getting to 20% whilst this is happening.
Here is the DDS log:
 
-DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 8.0.6001.18702  BrowserJavaVersion: 1.6.0_26
Run by Mike at 11:46:08 on 2013-04-11
#Option MBR scan  is disabled.
Microsoft Windows XP Home Edition  5.1.2600.2... Read more

A:Unknown Malware Causing Performance Issues

Hello mikethecow I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the sam... Read more

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RELEVANCY SCORE 40.8

I have a Dell Vostro 1700 laptop running windows xp sp3. Recently i became unable to open .pdf attachments in my emails. I sent the computer to my IT guy and he "removed the virus" and re-installed adobe reader. Since then I am having multiple problems. The computer is running much slower than before, IE locks up on me periodically and I have to stop the process to close and reopen. I am also getting an error at bootup stating: Error loading C:\Documents and Settings\Me\Application Data\sbaue.dll. The specified module could not be found.

A:Malware/Virus affecting performance of computer.

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===
Search and delete the AdWare, PUP (Potentially Unwanted Program) installed on your computer.

Please download AdwCleaner by Xplode onto your Desktop.
Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click on Delete tab follow the prompts.A log file will automatically open after the scan has finished.Please post the content of that log file with your next answer.You can find the log file at C:\AdwCleaner[Rn].txt (n is a number).

Please download ComboFix from one of these locations:
Link 1
Link 2
IMPORTANT !!! Save ComboFix.exe to your Desktop
Disable your Anti-Virus and Anti-Spyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools.Double click on ComboFix.exe & follow the prompts.As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.Follow the prompts to allow ComboFix to download a... Read more

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RELEVANCY SCORE 40.8

I worked closely with BC for the last 2 weeks dealing with malware that would re-direct google searches and we found evidence of a Trojan attack. This all began October 24th.Though scans using MALWAREBYTES and mr Trend Micro internet sec. 2012 come up negative my system still suffers from an intermittent LAG in response across the board. Sometimes pages are slow or hang, sometime programs say " Not responding" for a while. Seems like after the attack my computer has lost some computing power.After the all clear from BC, I went ahead and deleted malwarebytes, spybot S&D, Winpatrol anything that is known to interfere with Trend Micro on my computer.Still the lagging continues.I am running the WINDOWS FILE PROTECTION to check the integrity of windows files but I am running out of options alone on my end.Any ideas?Thanks in advance.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 1:52:49 AM, on 11/16/2011Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\nvsvc32.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Common Files\S... Read more

A:Trojan Malware Attack Aftermath: performance Lag

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you are unable to create a log because your computer cannot start up successfully please provide detailed information about the Windows version you are using: What we in particular need to know is version, edition and if it is a 32bit or a 64bit system. [/b]If you are unsure about any of these caracteristics, just let us know and we'll help you figuring it out. Please also tell us if you have your Windows CD/DVD handy.Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about y... Read more

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RELEVANCY SCORE 40.4

Hi all - my WinXP SP2 PC suffers from strolling cpu and net browsing performance, and suspiciously frequent blue screen failures and dumps. Problem probably due to the download of bittorrent files.

Can you please have a look at this. I attach the required information and archive.

FYI I ran a Kaspersky online scan too, which found the following items, none of them looking critical though.

File name Threat name Threats count
C:\Documents and Settings\dumontie\Desktop\vncviewer.exe Infected: not-a-virus:RemoteAdmin.Win32.WinVNC.333 1

C:\Documents and Settings\dumontie\My Documents\Softs&Tools\dap53.exe Infected: not-a-virus:AdWare.Win32.Dap.g 1

C:\Documents and Settings\dumontie\My Documents\Softs&Tools\vncviewer.exe Infected: not-a-virus:RemoteAdmin.Win32.WinVNC.333 1


Thanks a lot.


DDS (Ver_09-02-01.01) - NTFSx86
Run by DUMONTIE at 9:57:50,20 on 03/03/2009
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_12
Microsoft Windows XP Professional 5.1.2600.2.1252.33.1033.18.1534.792 [GMT 1:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated)
AV: Symantec AntiVirus Corporate Edition *On-access scanning disabled* (Updated)
FW: Symantec Client Firewall *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\... Read more

A:Sluggish XP SP2 performance, frequent OS dumps, likely due to Malware/Spyware

Hi -

I see no sign of active infection. The items Kaspersky found are as you say, low threat, and flagged due to potential. DAP is considered adware, and so are it's installers.

This may be your biggest issue


Quote:




AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated)
AV: Symantec AntiVirus Corporate Edition *On-access scanning disabled* (Updated)
FW: Symantec Client Firewall *enabled*




As stated in our pre-posting sticky topic...

http://www.techsupportforum.com/f50/...lp-305963.html


Quote:




If you have more than one antivirus software installed, leave only ONE and uninstall the others




While this may seem like greater protection, it can cause problems including slowdowns, system hangs or even crashes. This can happen if both AntiVirus applications attempt to access the same file at the same time. This may cause the applications to interfere with each other, or cause the system to lock up. It can also be a drain on system resources, making a machine run slower than it should.

I see you have more than one Anti-Virus program installed, AVG and Symantec. Choose one to keep and uninstall the other.

Any antivirus program must be removed via add/remove program.
For any program that doesn't have an add/remove entry, you will have to do this:re-install the program -> reboot -> uninstall-----------------------------------------------------------------------

I also... Read more

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RELEVANCY SCORE 40.4

I would like to know why the performance alerts in Norton Internet Security take up almost one-fourth of the screen while the malware warnings are printed in 8-point font and take up as little screen space as possible. These stupid performance alets always get in my way and are always popping up when there is nothing wrong with the computer. All I need to do to trigger the high memory usage warning is to open Internet Explorer. This occurs on a computer running Windows XP with 1GB of RAM.

It would make sense to make the malware warnings large so they can be easily seen instead of a tiny message in the corner that is hard to see. It seems like Norton cares more about overall performance than actually doing its job of removing malware. Currently, it acts more like a registry cleaner or a rogue optimization program with all of its useless alerts.

It seems like I am the only person that finds any problems with commonly used software.

A:Should Norton performance alerts be larger than malware warnings?

Not many members here at BC use Symantec products so that's probably why no one has replied to your topic thus far. I don't use Norton either but I did look through topics at the Norton Community forum and was unable to find anything similar to your question.There may be a way to adjust the settings (size) of the alert screen. Have you checked the Help file for Performance Alerts? The Norton Internet Security User Guides mentions there are times when you may want to turn off an option. I suppose annoyance could be considered one of those times.

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RELEVANCY SCORE 40.4

Can everyone post what they think what performance and malware removal utilities every windows computer needs?
I need help from the community to help me with decisions like this. Thank you!
 

A:Badass list of Malware Removal and Performance Boost

You are currently receiving assistance: SOLVED - Help! Settings keeping popping up in SafeZone Avast browser Please only follow advise given by @TwinHeadedEagle
Most people don't need to Malware Removal software if they keep good care of their PC.

To improve PC performance:

Uninstall unused software, including expired trial software
Revo Uninstaller Free/Portable
GeekUninstaller Portable

Disable unnecessary software from start-up
CCleaner Free/Portable

Run one antivirus software in real-time (and don't enable all settings on maximum, as could affect performance)
Enable high performance mode from Battery icon (laptops)
Should You Use the Balanced, Power Saver, or High Performance Power Plan on Windows?

Keep OS and software updated including drivers for CPU, GPU etc.
See Never Download a Driver-Updating Utility; They?re Worse Than Useless
Don't buy software that claims to improve browser, internet and pc performance - you should rather invest in better hardware - as below.

Enhanced PC performance:

Upgrade HDD to SSD
Buy more RAM
Replace old laptop with a modern ultrabook or gaming laptop.
Build or upgrade existing PC (desktop) with new components and for laptops (RAM)

Browse: System Utilities for more
 

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