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Blank blue screen after startup before login.

Q: Blank blue screen after startup before login.

Hey there! First time using forums as usually I never get to this point ^^

We have a computer in our office that has literally just bricked its self after yesterday. After a couple of start-ups the computer does go in as normal, although 90% of the time on startup it will load Windows then get to this Blue Screen and just die.

This is not an informative blue screen (BSOD) but literally just a blank blue screen, its similar to the blank black screen people are having.

If the computer goes to sleep, then it will simply just not wake up from this state.

I have tried booting safe mode and rolling back windows update to no avail, the drive is also visible in bios so there is no disk corruption etc.

I also tried an SFC scan to check if it was core files, and it wasn't.

Anything to try or any pointers would be greatly appreciated!


An under pressure IT technician

Preferred Solution: Blank blue screen after startup before login.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Blank blue screen after startup before login.

Did you run scans in safemode to see if it was virus/malware related? It sounds like it might be that, considering there isnt any core file corruption. Did you try a chkdsk to see if there were any problems with the drive itself? If not I would run both in that order.

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After the login screen shows the welcome screen, my computer does not load my desktop or anything. . . just a plain blue screen. When I try to start explorer manually via task manager, it says that it cannot find it and to make sure I typed it correctly. I can access everything just fine in safe mode but not in normal. When I open the command prompt it says the directory is c:\windows\system32 instead of c:\users\home (home is my user name). I think there may be a virus or something that is preventing explorer from starting in normal mode. If anyone can offer any suggestions, any help is greatly appreciated. Thanks in advance.

A:Blank blue screen after login, please help

There's no error message with the blue screen?
Can you get into Safemode?
Reboot the computer and after the initial screen shows, start tapping the F8 key. If "Boot to last know good configuration". try that or Safemode w/networking

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I was running a regular spyware and antivirus sweep with AVG and SuperAntiSpyware. The SAS found a few items to remove, and then asked for a reboot. I selected yes and when the machine came back up, I could log on, but the only thing that loaded was a blank blue screen with a cursor (that moves). Num Lock and Caps Lock both toggle, but I have no ability to right click, CRTL-ESC and CRTL-ATL-DELETE have no effect. Tried to boot in normal, safe mode w/networking and safe mode - all boot the same way. I have my XP disk and did a repair install, but no luck. I have been looking at the recovery console information online. I ran a CHKDSK /P and which found one error, and a CHKDSK /R repaired the noted error. I searched the forums but all other similar problems, everyone else has had right click capability, can pull up the start menu or get to the Task Manager. Any help you can provide would be great! Thanks

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After the Starting Windows screen a blank black screen with a cursor that I can move pops up that lasts a minute (shouldn't happen with SSD, used to be ~10 second boot). Afterwards the login screen will appear as normal and everything works as normal. This doesn't happen when I boot into safe mode.

I attached a list of start up services, installs, and scheduled tasks, along with my latest boot log.

Any suggestions?

A:Windows 7: Blank screen on boot up, before login screen; slow startup

Hello and welcome, try this to see if you have something that's going you don't know about. Use the free version.

SUPERAntiSpyware | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!

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Bonjour mes amis.

I recently have started getting the infamous black screen of death at my computer's startup, very similar to this fellow user's problem. Basically, Blank screen on boot up, before login screen; slow startup. The black screen lasts at least two minutes on average, before the windows login screen comes up. Everything else runs fine!

I think it might be my antivirus, Bitdefender Total Security 2013, and I've posted on their forums about it, and I've gotten responses from other users saying:

The Black screen issue is known by BD Support till now they have not able resolved that issue.
hope BD 2014 resolves the issue.

And the booting time issue is been solved.

However, I uninstalled Bitdefender and the problem still persisted. I proceeded to uninstall every program i could remember installing before the problem started, so before the start of June. This was painful because I updated all my software, so everything was listed as installed recently.
My startup time after removing all these software is attached below; 156 seconds, compared to before with the speed ranging from 200-500 seconds, with the worst at 472 seconds.

Although this sped about my startup, I still got the annoying black screen issue. I am sure it is a software issue because the black screen is present, but lasts no longer than about 5 seconds when starting in Safe Mode with Networking, and is present even int he low graphics.

What should I d... Read more

A:64-bit - Blank screen on boot up, before login screen; slow startup

Hello mate try some of these Troubleshooting Steps for Windows 7 start at point 15 then do chkdsk Disk Check

The go through the other stuff.

Oops should have mentioned this one too start at point 7 - option 3 Optimize Windows 7[2]=Performance Maintenance

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Hey, first time posting here, so sorry if this is the wrong section or anything.

Lately my laptop has been experiencing a problem when I boot it up. After the Starting Windows screen with the glowing Windows logo, a blank black screen pops up that lasts for ages (I'd say at least 5 minutes). Afterwards the login screen will appear as normal.

When I log in, the desktop appears quickly, but when I try to start any programs, like my browser, they are slow and freeze often (usually I can run programs with no problem when the desktop appears). Sometimes the laptop will hang every three seconds. It takes a bit of time before the programs and the laptop run like normal.

I've tried several things without success:
-Uninstalling and reinstalling graphics drivers (I've never updated my drivers because no updates are ever available for my driver; is that normal? My laptop is about two years old)
-Defragging hard drive
-System Restore (I don't seem to have any restore points)
-Clean bootup
-Startup repair (or whatever that first F8 option is called)

A:Blank screen on boot up, before login screen; slow startup

Welcome to Seven Forums Tienjt.

You can run this SFC /SCANNOW Command - System File Checker and post back with results.
Below my sig is a link to MalwareBytes, download the free version, update it, and run a full scan.

Have you installed anything new, hardware or software? Sometimes OEM's don't/won't have driver updates.

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We have a Windows 7 computer, fairly new Acer Inspire laptop. Recently, when it had turned itself off for power reasons, when we entered the login it first said 'not found' and then dropped to a screen that looks like the login background but without the login box. Ctrl+Alt+Delete doesn't work, you have to force hard boot. On rebooting, it recognizes that startup failed and offers an attempt to repair. I ran this about 40 times, I think it's clear that isn't fixing it. It boots to that plain screen, so it starts windows, but then just sits there.

I'm told the Windows 7 disk has a more detailed startup repair option that might allow us to solve this without losing a lot of critical data on the hard drive. However we cannot find the dang thing, we had a whole stack of info/disks/etc. I thought was in the box it came in, but when we got it down from the closet, box was empty, and we can't find any trace of any of the original materials. I don't know what to do. Is there some way just to get that repair-startup utility without having to purchase a whole new windows 7 disk? We are afraid to send it for warranty repair to Acer because the default 'repair' appears to be reverting back to default settings which would wipe out all our data.

Do you have any suggestions?

Many thanks,

A:Win7 boots to blank screen (no login box), startup repair not working

Can you boot in safe mode?

Safe Mode

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Hi all,

Starting yesterday my computer would go through startup... while loading the desktop it would crash to blue screen with white text (unfortunately, I can't remember the exact error message). If restarted, it either goes to a blank black screen or back to blue, and I could only get the computer to operate in safe mode with networking. My antivirus software (avast free, malwarebytes)scanned and found no infections.

I have Windows 7, Samsung laptop.

Today, I was able to start the computer normally and am functioning with internet (still acting a little funny), but I am sure something is still not right. I also did a system restore last night, with the same problems (crashing, not starting up).

Any assistance would be highly appreciated!

Thanks in advance,


PS: I (goofily) started a similar topic in the "Windows 7" forum section without knowing this section was down here... Sorry! I tried to delete the topic/post but couldn't. Thanks.

A:Blue Screen with Error Messages, Blank Black Screen on startup

Hello,I will be helping you with your problems. Please be patient while I assist you.Some points for you to keep in mind while I am helping you to make things go easier and faster for both of us Please do NOT run, install or uninstall any programs, unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability. Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post. Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process. Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At the top of your post, click on the Watch Topic Butt... Read more

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Please help me. Have no computer terms smarts. I have a HP Pavilion labtop that on startup it shows a light blue blank screen. Please help me.  It has happened before and I found a fix with one of the f keys repeatedly being pushed on startup.  Then is went to a diagnostics screen, ( I think)  Sorry for not having more info.  It is windows 8.

A:Blank light blue screen on startup

I now have more info.   pressed f2 on startup and it took me to a black screen where I could do some tests.  The long hard drive failed

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Hi everyone! My parents have a windows 7 Asus pc (I believe home premium) and when started it goes to the black screen stating that it was shut down incorrectly and gives you the option of running startup repair or starting windows normally. When starting windows normally is chosen it appears to begin starting as normal and then goes to a blank blue screen (of death?) with a black border on the left and bottom sides. I'm not much more computer savvy than they are and have no idea what the problem is or where to start. What does this mean?

A:Windows 7 Asus blank blue screen upon startup


Are you experiencing a BSOD? Like this?:

Are you able to boot into Advanced Boot Options?
If so please choose "Last known Good Configuration"

If you are able to boot into windows, reconfigure windows to collect the correct info
You want small memory dumps - "MiniDumps"


And here are the instructions for posting:


Ensure you click the "GRAB ALL" button and then wait for each window to appear in turn and then click OK



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I have a machine with Vista Ultimate x64 on it (more specs at the end). It is joined to a Windows SBS 2003 domain.

When I log in to either my domain account or the local administrator account, I get "Welcome," then "Preparing your desktop," then a blank blue screen with just mouse cursor.

Ctrl-Shift-Esc does not invoke task manager. Win-R does not bring up the Run dialog. Ctrl-Alt-Delete provides security screen, but Task Manager can't be invoked there.

I can boot into safe-mode or safe-mode with networking and successfully log into both accounts. (WTF?)

Things I've tried:
* Done Vista startup repair. It claims there is no problem (and it's sorta right - I *can* startup a normal windows startup, I just can't properly log in)
* Logged in with safe mode and done chkdsk /f on all relevant volumes
* Done sfc /scannow - nothing interesting
* Changing HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\Shell to "Explorer.exe" (it used to b cmd.exe /k start cmd.exe)
* Deleted the HKLM\SYSTEM\MountedDevices key and allowed it to be regenerated. No effect.
* Removing the machine from the domain, and adding it back
* Using net user Administrator /active:yes to activate the machine\Administrator account. I can log in (to a normal windows startup) on that account and get a desktop. But...then what.

No ghosting, drive letter shenanigans, etc. have been carried out.

Running out of ideas. Thanks in advance for any advice.


ABit IP35... Read more

A:Vista Ult x64: on domain login "Preparing desktop," blank blue screen

***** UPDATE *****
I booted to safe-mode with networking and logged in with my domain account. I ran msconfig and disabled UAC there. Then restarted.
After that I was able to log in to my domain account from a normal windows startup.


Things are very askew.

* If I try to do Properties on Computer, no properties appear
* Start > Control Panels is empty
* The Event Log service is not running, and when I try to start it, I get Access Denied.
* Same with the ISA Firewall Client. (not running, access denied trying to start)
* Windows defender wants to get new definitions but gets 0x8024402c trying.
* Internet access doesn't seem to work (dns errors), even though ipconfig looks ok and DNS service is running
* My Antivirus software is running (Computer Associates eTrust) and does not seem to be upset
* Mamutu anti-Malware is running and doesn't seem to be upset about anything

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We have a series of HP EliteDesk 800 G1 SFF throughout our company, many of which are set up with dual monitors. What I need help figuring out is; when the PC boots up one of the monitors(usually the left one,DisplayPort) has just a black screen and the main screen is then shifted to the screen on the right. I turn off the left monitor and then back on, it goes back to normal. Then I log in and the left screen goes blank and again the main screen is shifted to the monitor on the right. This confuses my users and I usually then get a phone call.I have tried updating the BIOS and the Graphics Drivers and it has not remedied the situation. We like our HP PC's but this persistent issue is pushing us in a different direction. If you know of anything that I could do to resolve this issue, I would greatly appreciate it!  Please Help!Thank You

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Gest a Blue Screen no message.....no error nothing comes up just a Blue blank screen

A:Gest a Blue Screen no message.....no error nothing comes up just a Blue blank screen

more info please. we need more info before we can help you out. system specs, what is the error message? etc.etc.

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Hey everyone.

I did a bit of research and this seems to have been an issue for a while, or has been in the past. Was upgrading to windows 10, I first had to restart my pc cause it was initially stuck on that preparing to install problem with the green bar being stuck around 25%.

It then got through that and began the installation process with the big circle and rebooting process. However around 91% when I last looked at it it was just black screen, this stayed this way for about 3-4 hours. I then decided to reboot the pc and it has now booted to the login screen. Is this a known bug or could there be a possible issue?

The problem seems a bit different as some people I saw have had to fall back on PC restore points etc. So not sure if it installed or what could be the problem.

Also side note, I upgraded my pc when windows 10 first publically released, but rolled back because I had about 5min shutdown times. So not sure what is going on and any info would be greatly appreciated!


A:Black Screen of Doom but Booted to login screen (no cursor just blank)

I never had a problem upgrading like you've experienced but I experiencing Windows 10 upgrading process is the longest time taken ever compared to previous versions. It took me 1 hour+ to finished.

Play around a little bit to get used to it then did a clean install. No problem arise, seems working fine.

The point is, problems always happen after upgrading, to solve it just perform installation from scratch (clean install).

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I cant get into my desktop. When i start my pc XP loads, and it starts the last known good configuration. I then seen the xp loading screen.

Next i should be able to see the login screen, however this is a blank black screen, the mouse is visible and i can move it around the screen, but i cant see anything to log into the desktop.

I dont know why this has happened, it was working last night. The only thing i can think of was my brother switched the power off as it was shutting down. The shut down had automatic updates running (i think) at the time the power switches were turned off.

How do i solve this so i can see the login screen and get into my pc?

Hope someone can help, cheers.


A:XP login screen wont show, blank screen and cant get to desktop?

Hello Paul

Boot into Safe Mode Options Screen (the one with Last Known Good Configuration on it) by pressing F8 at bootup and choose
'Safe mode with command prompt'

At the command prompt type

Hopefully this will open System Restore, so restore to before the problem started


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I have a Dell Inspiron 1750 laptop with core 2 duo (I forget how many GB the hd is) that had Windows 7 Home Premium edition installed on it when I got it. (I have no idea where any of the CDs that came with it are now.)I had been having problems with the login screen just flashing from the blue background image to black and the mouse just showing the circle thing with Please Wait... showing, instead of loading the icons. Normally, there are two icons that show up. One is the Fast Access icon that has facial recognition and the other icon is the one to type my password.
It would only run in safe mode, and none of my restore points would make windows load normally, but I know next to nothing about computers and wasn't able to find a tutorial on how to fix it, so I downloaded Ubuntu instead by using Windows in safe mode with networking. I was having problems with Ubuntu freezing, so on the next startup I chose to run diagnostics tests and the monitor connection test & the sata confidence test both failed, while everything else passed, which I don't understand because I wasn't having any problems with dead pixels or colors or anything or saving any files. (I think the hd test said something about $I30 31344?) I went into bios setup and clicked factory restore or something along those lines, thinking that it would restore Windows to how it was when I first got the laptop and now, it loads the Dell circle at startup followed by a black screen with a white blin... Read more

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I have been struggling with this for the last two days .

Computer starts fine in Safe Mode but in normal mode I get to the user log on , enter my account and then it just goes black . Have left it 15-20 minutes and there is no change .
I have uninstalled the video card drivers and it will boot fine but then auto installs the drivers and when I reboot I get the black screen on entering my account .

I have tried the Prevx fix for blank screens
I have checked that the computer doesn't think there are two screens .
I have done a system restore .
I have uninstalled and reinstalled the Graphic card drivers a number of times , both automaticly and manually .
I tried installing the January issued driver , rather than the April issued driver and now it goes blank after the windows logo .
I have Avast running and have also run Malwarebytes with no issues
As it works when drivers uninstalled I am guessing it is a software rather than a hardware issue , but just to be on the safe side I have pulled everything apart and put it back together again .

I really am at the end of my tether - can anyone help me ?

? OS - Vista/ Windows 7 - Windows 7
? x86 (32-bit) or x64 - 64 Bit
? What was original installed OS on system? - Windows XP - Windows 7 new install on upgrade
? Age of system (hardware) - Various 1-4 years
? Age of OS installation - have you re-installed the OS? - most recent install 8 months ago .
? CPU - AMD Sempron 3400+
? Video Card - GeForce 79... Read more

A:Blank Screen on Login

Update chipset and storage drivers.
Try older/beta video drivers from nVidia website. Use this Advance Search page: NVIDIA Driver Downloads - Advanced Search

If all of that doesn't work, then try another video card.

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I am using a compaq intel pentium pc using windows vista. the screen is an Asus screen (I think it says Asus!). After logging in as myself the screen has no icons and is black. Usually the icons are present with a personal photo of mine as the background. When my wife logs in she gets a pale pink screen and no icons. She usually has the standard Vista background. Is this a problem with the video card or pc ribbon connecting the video card to the screen? The task manager is available and the files can be seen. The are no error messages. (The pc and screen are both out of warranty).

A:Blank screen after login

Have you tried running "explorer.exe" without the quotes from Task Manager ?

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I accidently turned my Dell laptop off while it was performing windows updates. When I restarted the laptop it goes to the login screen and then goes blank (i cant enter the username/password).

I have tried the following:
1. Starting in safe mode (same issue)
2. Using the boot dvd and trying the different options in there (Repair, Restore to safe point, Memory check).
3. Using the boot dvd I have tried several different restore points, including the original store point.
4. I have looked through every forum and every post I can find and cannot find any suggested resolutions.

Does anyone have any suggestions on what I can try next (other than reinstalling the OS)

My laptop is a Dell Latitude E6500 running Windows Vista (32 bit i think)

A:Blank screen at login

Originally Posted by maddawg

I accidently turned my Dell laptop off while it was performing windows updates. When I restarted the laptop it goes to the login screen and then goes blank (i cant enter the username/password).

I have tried the following:
1. Starting in safe mode (same issue)
2. Using the boot dvd and trying the different options in there (Repair, Restore to safe point, Memory check).
3. Using the boot dvd I have tried several different restore points, including the original store point.
4. I have looked through every forum and every post I can find and cannot find any suggested resolutions.

Does anyone have any suggestions on what I can try next (other than reinstalling the OS)

My laptop is a Dell Latitude E6500 running Windows Vista (32 bit i think)

Hallo Maddawg, i have seen this fix before & it has worked for me.
If you disconnect your power source & remove your battery, then hold down your power button for 10 seconds.
Leave everything for 30 minutes, put battery back in plug in your power turn on your laptop and cross your fingers.
Hope this helps otherwise i am sure someone else will have better knowledge, but worth a try while waiting

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i have windows 7 ultimate installed and whenever i turn my pc on the packard logo shows for a few seconds, then nothing, just a blank screen until i have to click my user name to log on. my monitor says to set it to resolution 1024x768 60HZ or summin. but it is when i go into screen resolution (once comp has fully booted)

so if anyone can help me, because i have a multiboot setup and i dont no what im choosing at startup, its just a random guess.
also, i cant acces the advanced boot configuration screen, so i cant get into safe mode or anything if something goes wrong in the future.

A:Blank screen until login

I'd run a system file check for starters...

Start > "cmd" > Right click cmd.exe > Run as Admin...
Type line: sfc /scannow

If you get errors, run it three times.

Other than that, maybe a repair install.

Also, this thread might have some info:

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Good day. One of my nephew (kid) used my wife computer (windows 8 Pro) this morning and the entire windows 8 is now locked up.

We can still key in the password (logon screen) and login as normal. However the problem is after we login, we only see 1 blank screen and 1 task bar. Windows Button does not work, Metro UI does not work, even if we use shortcut key to access my computer, Windows will prompt us (You do not have sufficient privilege) and worse control panel is all empty.

I had been figuring out was going on for the whole day. We did Scandisk & etc , all does not work.

According to the kid, he told me that what he did was only, keying in many times of different password (because he does not know my wife password) in the logon screen and he shut down the computer after giving up.

Does anyone knows whats wrong? It is because windows has some locking function in place? If yes how can I deactivate it.

Thanks Guys


A:After Login , Screen Blank

Hello Edmund, and welcome to Eight Forums.

If you have a restore point available, you could do a system restore at boot to use the restore point to hopefully undo and fix whatever your nephew may have done.

Hope this helps,

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Having a nightmare after installing SP1 for 64 bit Vista on my HP laptop.

Left the SP1 installing overnight and I returned to a blank screen with a cursor that can be moved about - even onto an extended screen.

I've been into safe mode several times and the first couple of times it coame up with a message informing me that stage 3 was completing from 33% and it took hours to reach 100%. A reboot comes up with the same result as above.

The third (or fourth or fifth! who knows now!!) safe mode login informed me that the installation of the service pack failed and that it would uninstall. Again, a couple of hours and a reboot comes up with the same result. Back into safe mode and it gives me the same message and takes 2 hours or so to show the desktop.

I am now leaving it running overnight in the vain hope there is something goign on in the back ground as I get a flicker of the hdd light every so often.

I've read earlier posts relating to similar issues but can't get around to giving the problem serious time until Tuesday. Does anyone have a good solution to this really annoying problem? I would appreciate any help at all.



A:Blank Screen after login with SP1

Most newer HP Laptops required a bios upgrade for it to work properly. I found out before I installed SP1 and downloaded the update and installed it prior to installing SP1. Those who did not had problems... HP sent notice to some owners, (Not Me) and the update is available on their site.

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Hi experts,

And thanks for taking your time.
I am working with win xp home edition with 256 meg of ram. I have a hp pavilion ze 1210 laptop. Its only about 8 months old.
My problem is when I turn on my computer the screen stays blank. I let it go for a while to see if the monitor will show but it just doesnít light up until I shut it off then restart it again to get the monitor to show. This happens often. For example if I shut it off right now and reboot the monitor will stay blank until I reboot again. It seems to be slow on booting when it does work (if thatís any help.) I also receive no error messages. I see the command to hit a certain key to enter the bios though. This is normal. After that nothing shows..

Any ideas???

A:blank screen at login

I assume by "monitor" we are talking about the laptop LCD screen.

It sounds like a backlight problem more than a PC problem per se.

However the fact you see the screen to the BIOS prompt point eliminates that as a problem, and suggests that its a windows driver or windows power conservation issue.

Reloading the display drivers would be a good start, however that may be a difficult task if there is only a recovery CD.

I would be tempted to backup all important data and reload the system from scratch. Its possibly overkill, but quickest in the long run.

If you were really brave, you could delete the display in device manager and allow it to detect it when next booted, when it *should* reload the drivers. Backup first though ...

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Hi. I'm running Vista Home Premium 64bit, and my system has been rock solid for over a year and a half - literally no issues, no crashes, nothing.

Recently (last month or so) my computer has taken to freezing when it gets to the login screen. What I mean by this is, it will display the windows loading bar (with (c) Microsoft underneath it), this screen will disappear, then - nothing. Black screen.

Once every say 6 or 7 tries (it's random), the windows loading bar will load, the screen will go black - then it flashes off and on, and the login screen will display absolutely fine as it should! From then on, I can use my computer normally, for any length of time. Can play games, browse the net, torrent, listen to music, no issues. When I shut it off, the process begins again.

I'm wondering if it's an issue with updates, since every time I go to turn off my computer, it tells me there are updates to install. I select "install updates then shut down", but every time I boot up again, it still says there are updates. Surely there shouldn't be a new set every day.

For the record I have:

- Tried to boot into last known good configuration - doesn't make a difference
- Tried a repair reinstallation - issue persisted.
- Booted into safe mode (which works every time - leading me to think it's a graphics card issue), including disabling all startup programs - when I boot back normally, the issue persists
- Maybe this is it - uninstalled my display device and booted windows no... Read more

A:Blank screen before login

Uninstall your video driver. Then in Safe Mode, update your Display Adapter thru device manager. (Driver tab, update driver). This should get the driver from Windows Update that is compatible with your system.

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I cannot log in to Windows 7 Professional - all the system does is hang after initial login (after the password has been entered.) However, I can log in using Safe Mode with Networking (but not Safe Mode!). I did a chkdsk /f /r - it reported and repaired corrupt index entries. This let me log in normally but after a while, after a restart, same thing happened.
Disk is fine, Linux (I booted with a Live CD) reports that the file system is not clean.
I booted back into Safe Mode with Networking, ran sfc /scannow 3 times, said everything was working fine, no errors; ran Dism /Online /Cleanup-image /ScanHealth which yeilded the attached log file (RestoreHealth however doesn't work, presumably because the system I am working on is not Windows 8.)
I am running out of ideas!

A:Blank screen after login (sometimes)

See through this list:
- Boot with Last Known Good Configuration (F8 menu)
- Restore to a prior date (System Restore) - System Restore
- Scan for malware (Malwarebytes Anti-Malware free)
- Try a clean startup Troubleshoot Application Conflicts by Performing a Clean Startup
- Check if explorer.exe is running and start from CTRL+ALT+DEL (task manager - new task)
- Verify in registry: HKEY_Local_Machine\Software\Microsot\Windows NT\Current Version\Winlogon to make sure 'shell = explorer.exe'
- Follow SFC /SCANNOW Command - System File Checker
- Check Disk - Disk Check
- Try loading defaults in BIOS
- Update all your drivers
- Check out the interesting solutions in black screen with cursor only [Solved] - Cursor - Windows 7

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I did an upgrade from Vista Buisness 64, to win7 Ultimate 64. Dell Latitude e6400, with Nvidia Quadro NVS 160M. In general, everything went quite well. Except - when I boot up, I get to the logon screen, I hit Ctrl+Alt+Delete, and I log in, then the screen goes blank. If I hit Ctrl+Alt+Delete again, I get the screen where I can switch user, change passwords, log off, etc. If I cancel this, I get blank screen again. If I reboot in Safe Mode, all is fine. If I uninstall the NVidia driver, then reboot normal, I can log in, but the system is using Standard VGA driver. I have tried various drivers from NVidia, LaptopVideo2Go, Dell (win7 - 181.71, 181.72, 185.81, 185.85, and Latest Vista driver from Dell site). I've tried installing from normal mode, safe mode, I've tried DriverSweeper, I searched the registry deleting all references to the drivers I can find...). One time I did somehow get 185.81 working - I don't know how. It was running fine 5 five days (I did not reboot during that time, just sleep mode), then I got a blue screen, and back to the blank screen after logon on the 1st boot. I screwed with the system for another day, and finally got the Dell Vista driver to run once. Once again all was well, until I put the laptop to sleep in the docking stn, then woke it up - blank screen again.

I'm typing this msg now with the standard VGA driver. The 2 things that bother me about this driver, are only single monitor support, and the machine will not go into Hibe... Read more

A:Blank screen after login - need help

So I tried a clean install - everything was fine - I was at my desk with port replicator, rebooted machine 4-5 times as I was installing software. Put machine to sleep, came home, opened lid, logged in - back to blank screen. reboot - login - blank screen.

I'm about ready to go to linux... Too bad I develop sw for Windows for a living...

Anyone got any ideas?

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I logged in to my account and went away for a few minutes without looking at the screen before leaving. When I came back, the screen was completely blank and the light was blinking, so it was in a resting state, no worries. However, when I tried moving the cursor, hitting random buttons on keyboard, the screen lights up, but all I see is a blank screen. I ctrl alt del and log off from there, and then I log on again and this time it worked fine. Edit: I noticed that it comes every time the computer goes into idle state and the monitor temporarily turns off, and I get a black screen when I try to wake the computer. Help!

A:Blank screen after login

Maybe Your OS IS Damaged

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Hello, My Pavilion laptop is no longer under warranty and receiving blank screen after login. Went through trouble shooting steps and received the following failure... Hard Drive Short DST Check: Failed Failure ID: 6C0JJF-7B886U-MFPV6K-60UQ03 Does this mean I need to replace the hard drive? If so, who should I buy from? ThanksMike

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Please help. My laptop was running fine yesterday. But suddenly this morning the windows login screen won't appear. Tried to go into safe mode and it worked fine. As now I'm writing from the Safe mode. My laptop is running Windows 7 Ultimate 64-bit (6.1, Building 7601). What should I do/post for now? Thanks

A:Blank Windows 7 login screen

The hard drive is probably going bad...

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It's definitely a problem with the graphics card.

It started this morning. When I login on any user, nothing shows up, not even a cursor. It's just black.
So I got into safe mode and disabled my graphics card (intel 965 integrated) and everything worked.

However the special effects and graphics are all disabled. What should I do?
The driver I have installed is the latest one.

A:Blank Black Screen After Login

Some recent Windows updates have this bug, that makes Windows screen black after logging in.Fix for this from PrevX : http://www.prevx.com/blog/140/Black-Screen...sta-and-XP.html

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I installed TweakUi and unchecked the box that removes the user from the login screen thinking that it would get rid of the login screen but i was wrong the login screen is still there and now i cant logon because there are no users to logon to. Dose any one know What to do?

A:Login Screen Blank do to TweakUI

Welcome to TSF

If you do not know how to use a program I suggest you research its features and functions before using.
Try using Safe Mode and remove TweakUI or undo the setting you placed. I do not use TweakUI so I am unfamiliar with the program.

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Hi! I was hoping someone might be able to answer this question (and I've seen some similar posts but without success...)

I have installed Spybot and Spyware Doctor to try to clean the malicious code downloaded to my computer. Both have done a wonderful job in removing a tremendous amount of this crap, BUT I still have a problem with hotmail.

Is there anything I can do to correct the blank page for hotmail after login without having to install pay based spyware removers???

There's got to be something out there??? Any help appreciated!!


A:IE 6 - MSN 6.2 - Hotmail login - blank screen

Hi speed_runner,

Have you use AdAware and Spyware Blaster.

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My laptop wa working fine but the next morning when i switch on it first a normal widows 8 logo appears and then lotally blank no wallpaper but with a movable cursor and ease of access on left and shut down button on the right .but when i press control +alt+del or win+r no response.

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OK...I've been reading some posts so far and it seems some people have had similar issues, but not quite teh same thing.

About a week ago I got a trojan...which seemed to unleash a whole bunch of other trojans and adware. I managed to clean up my system after about 4 days with a variety of programs..AVG,Norton, Spysweeper, Hijack THis.(Or so I think)

However another problem originated around the same time that hasn't gone away.

When I log into my hotmail accounts it just takes me to a blank page and says "Done" at the bottom so nothing else is loading. If I click "Back" twice in my toolbar it takes me into my account and everything is fine from there. This only happens with hotmail and only on my computer. Does anyone know the deal with this? Why can't I just normally log into hotmail?

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When I boot up my Inspiron 1501 and I login with my password the screen goes blank. My mouse cursur is viewable and movable, but nothing else. If I boot up in safe mode I do no better. I can get to admin command prompt when booting off the disk but I am not sure what to look for.
I need to get his fixed for my daughter to bring back to school, Ive tried everything that Google searches provided but I can't even access my start menu to try most of the recommendations. Help!

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Satellite M50 running Win 8.1
After login, get blank screen mouse but nothing else.
Can run Explorer.exe manually via Task manager to get going but some apps such as Acrobat and Windows Mail don't work.

I've searched online and tried all sorts of the suggested fixes to no avail.
Any suggestions gratefully received!

A:Satellite M50 - Blank screen after login on Win 8.1

I don't know what is wrong there but you can try to shut down Win8 completely and check repair options. Try with ?system restore? and roll back OS few days back. Maybe this will help.


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I went through a lot of stuff, permissions, address, passwords, Cortana, pin etc.  I saw a picture of a scene looking out to sea from the sand in a sea-side cave.  Then, I entered my new pin.  The system asked me to be patient, just a little longer, just a little longer....  Finally, I got tired of waiting and went about my business.  When I came back, the screen was blank, not exactly black but a shiny gray.  Nothing was happening, no start icon, no start screen....nada.  I shut off the computer with the power switch and rebooted.  (I think it rebooted to a point).  I got the request for my pin, and after that, I saw the cave scene again.  And then the blabk screen again.  Pretty sure something went wrong somewhere along the line.  But where, and how to proceed?   

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Right I'm not amazing with tech stuff so bear with me.

Last night I was prompted by my computer (HP Compaq Presario F504EA) that there was a Vista update so I installed it. After the reboot, my computer said it had no audio output device - I found out a system restore was the best way to rectify this.

Halfway throughb the system restore, my computer's battery ran out, and upon rebooting I got to my main problem. Basically, after turning on my computer, and after the green Vista loading bar, but BEFORE the login screen, the screen will go blank with a moveable cursor.

I've tried startup in normal and all the safe modes available, I've tried a system repair with and without system restore (they either think there's no problem or the restore fails respectively) and CTRL-ALT-DEL can't be used.

I've looked this up all over the web but no-one has seemed to have quite the same problem as I have (it's often after the login screen and they canm use task manager, I can't).

Can anyone help, I can't lose the data on my hard drive (a lot of uni work basically) so I desperately need to fix this as soon as possible without losing data.


A:Blank Screen Before Login Problem

try tapping F11 when you turn it on, it might get you to the system restore

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This is a new problem from this morning. I have been using Outlook.com and Hotmail before the change without problems until now. I have made no changes in hardware, software or settings. I'm running Vista and IE9. When I try to login to Outlook I don't even get the login screen, just a blank white screen. I tried most of the recommendations from the tutorial about problems getting on secure sites with no change. I can access ebay and other secure sites except for Outlook and also IXsearch (just found that out). I run Kaspersky IS and tried disabling it to see if it was causing a problem since I had received messages "Attempt to use vulnerable SSL Protocol blocked" . I can access my Outlook account from other computers in my home. Get the same blank screen with Firefox on my computer. Any help is appreciated.
Problem has been resolved!   I don't know what disabled it in the first place but after reading about problems accessing certain credit card sites I enabled TLS 1.0 in IE9 and it all works.

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Hi everyone,
The system I'm using has this new problem where the screen goes blank (black, sometimes grey) right after i log into windows. Sometimes it even shows a bit of the desktop for a second or two beforehand. In the event viewer, there are three consistent errors that show up every time with eventID 7001, and say
"The Computer Browser service depends on the Server service which failed to start because of the following error:
The dependency service or group failed to start."

The computer runs in safe more, and I'm attaching the BSOD report. I can't generate a system health report since i'm in safe mode. The machine is a windows 7 64bit SP1, and it's a work machine in a lab so I'm not sure how old everything is.

Intel core 2 quad CPU (Q9450), Nvidia 8600GT, 8gb RAM.

I've tried doing a system restore to a few days ago when it was working, but that didn't help. I haven't reinstalled Windows since it's a work machine with multiple HDDs and a RAID setup, and i'm not too excited to dive into all that quite yet.

Any help would be awesomely appreciated!

A:Screen goes blank after windows login

System Age:The system is over four years old. Make sure it is compatible: Windows 7 Compatibility: Software Programs & Hardware Devices: Find Updates, Drivers, & Downloads -> Download and run the Windows 7 Upgrade Advisor
Device Concerns:
NIPALK ROOT\LEGACY_NIPALK\0000 This device is not present, is not working properly, or does not have all its drivers installed.
Security Processor Loader Driver ROOT\LEGACY_SPLDR\0000 This device is not present, is not working properly, or does not have all its drivers installed.
The first one is probably due to Safe Mode interfering with a National Instruments device on the system. The second points to an issue with your display card drivers.
Analysis:Remove all NVIDIA software through Safe Mode.Click Start Menu
Click Control Panel
Click Uninstall a program
For NVIDIA:Uninstall the NVIDIA Graphics Driver (this should uninstall all NVIDIA software and drivers)
Restart your computer
Make sure NVIDIA 3D Vision Driver, NVIDIA 3D Vision Video Player, NVIDIA HD Audio Driver, and NVIDIA PhysX System Software are not still listed under Uninstall a program through Control Panel
If any remain of the above, uninstall one at a time
If asked to restart after uninstalling any of the above, do so, and continue uninstalling any remaining NVIDIA items until all are removed

Restart your computer after uninstalling drivers for all display cards

You may need Uninstall and Remove Software in Safe Mode to remove the NVIDIA software.

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I started the machine today and after the welcome screen the screen becomes blank and i get a black screen for about 30 seconds.then i get the task bar and after about 10 seconds i get the desktop.

help would be appreciated

A:getting a blank screen after windows login!

Hello Mahesh,

Run these tools to fix system files:
SFC /SCANNOW Command - System File Checker
Startup Repair

Then click on the "optimize windows 7" link in my signature below V to find ways to safely speed up your computer. After that, let me know if you still get the computer hang.

Are you overclocking or changing BIOS settings? You might set it back to standard defaults to see if there is any imporvement in performance, if you are overclocking..

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Hi, I've been having problems with my display whenever I login.  When I login, the screen goes blank, but is backlit.  It will remain like this even if I close & open it.  The only thing that changes it is restart, where the screen goes to normal... until I login, and the cycle repeats.  Any help would be apprieciated!

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I have read other threads regarding this issue and am unable to fix it. Task Manager does NOT display the RunOnce Wrapper and System Restore has failed to fix it. When I tried to refresh, I got the message that there is not enough space to facilitate it. It is suggested I free up some space. How do I do that if I cannot visually access the drive?

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Hi everyone,

After upgrading my existing installation to Windows 8, I realized I hated it and reinstalled Windows 7 Ultimate (deleting the old installation). Once everything was up and running, I tried installing the latest AMD drivers for it (I'm using a Radeon HD 6700). However, after I reboot and the Windows splash screen disappears (but before the Windows Login), I get a blank screen. There's not any "No Signal" that pops up on my monitor, but my mouse does show.. I can boot just fine into safe mode, then disable the drivers to boot normally. However, I can't boot normally with the drivers enabled.

Does anyone know how to fix this? I'm nearly at my wit's end with this.

A:AMD Radeon HD 6700 Blank Screen Before Login

Removing the graphics driver in safe mode might work for you. Just remove it via Device manager, and re-install them.

Also remove every single removable components like ram, hardisk, power supply cables, data cables..

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When I strart my laptop, the 'normal' Toshiba screen comes up, then the Windows screen, then the WELCOME screen for WXP, it lists the users on the system, and then as I am about to type my password, the screen goes blank for about 3-5 seconds, the WELCOME screen comes back, and I can type in my password and log in.

This seems to have just started to happen recently, can't seem to find a reason for the screen to clear. Is there a file I can check to see the boot up and see if there is a clear screen command after the initial presentation of the WELCOME screen?

I unchecked Fast User Switching, and that didn't seem to make any difference.

I have a Toshiba Laptop 2410, with an external 80GB hard drive, a second CD/ROM/DVD drive, a ZIP 100MB drive and a Hi-Speed USB 2.0 hub. Those items are NOT attached when I boot up, so the computer is running without any external devices until after I log in.

Any ideas??

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It started a morning a few days ago. When I login on any user, nothing shows up, not even a cursor. It's just black.
So I got into safe mode and disabled my graphics card (intel 965 integrated) and everything worked. So now I have my graphics card disabled, but I can't have the Aero effects or the screen resolution.

The driver installed is the latest one, and I have tried the Prevx fix and everything.
Also ctrl alt delete in the blank screen works (the blue menu shows up full screen)
but when I click Task Manager, it goes back to the black screen.

What should I do?

A:Blank Black Screen No Cursor After Login

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