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Yoga book c930 fingerprint reader

Q: Yoga book c930 fingerprint reader

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RELEVANCY SCORE 200
Preferred Solution: Yoga book c930 fingerprint reader

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RELEVANCY SCORE 141.2

Been having some trouble with the fingerprint reader. 1) it has generally been slow in operation. Many times it takes a few times before it works right. I've tried redoing it a few times. Just seems hit or miss. 2) Sometimes after opening the lid the fingerprint reader doesn't turn on. 

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RELEVANCY SCORE 88

Hi, I'm about to order the new yoga book c930, the one with the dual display (lcd + e-ink) setup. However, in my market (Sweden) only the m3 version with 128GB ssd and without pen is available as of now  Since this will be mostly a home web browsing 2-in-1 for me I'm fine with the performance and storage limitations but really would like to have a pen for it that works both for the LCD and the e-ink display for notes and sketching. Any hints as to which of all the different lenovo (or third party?) pens available that would work? Is the one that comes with the i5-version available separately? I haven't been able to find any guidance on lenovo.com and local pre-sales customer service didn't have any answer either unfortunately. Any guidance would be highly appreciated!

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RELEVANCY SCORE 87.2

I bought C930 13IBK model last month. It worked something wrong.1. did not auto rotate2. when battery fully charged and power line connected, didn't boot (hanging windows logo screen)3. when power line connected and battery fully charged, keyboard didn't work. (power line disconnect & reboot, keyboard do work)  I spent several hours for several days to find & try to fix because above problems are minior functions and can be some setting problems.I phoned service center twice and visited service center and got it was faulty product and certificates for that.I shoud go to the re-saller to exchage new one with that certificates.  Lenovo Vantage said every systems OK but windows device manager said one serial IO I2C host controller had problems.That means Lenovo's quality control standard did not test that. So faulty product can delivered to cutomer.  Customer should spend times & money to fix that problem. Customer shoud think that was bad luck? In that case, the only thing Lenovo did is, judged the customer's complain & print a paper. I cannot understand why customer shoud do all dirty things because of Lenovo's fault.I'll never buy Lenovo again because of quality control and service policy.

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RELEVANCY SCORE 87.2

Is the Precision Pen that comes with the Yoga Book C930 available for purchase? Or will any of the other available pens work with this model (I realize only the original pen will probably connect magnetically).One other question, the pen I recieved didn't come with any replacement tips, will these be available as well?

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RELEVANCY SCORE 87.2

The new Lenovo Yoga Book c930 with eInk screen is great, but currently the software is far away from its potential:* eink notes have to be explicitly copied to the main screen, no direct handwriting entry* no onenote support on the eink side* no acrobat pdf annotation on eink side* no ebook support yet* etc.Lenovo has already said that they are working on more features, but is there any roadmap or what features to expect?Cheers

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RELEVANCY SCORE 83.2

i purchased the lenovo yoga c930 and i tried connecting the laptop with usbc cord to the monitors usbc to usbc cord and its not working (its supposed to charge and display with 1 usbc cord). what can be wrong? my lenovo should be all updated (bios/drivers). it does work when i do usbc to hdmi but it doesnt work when i do usbc to usbc straight to monitor(which is a usbc monitor that allows 1 plug charging and display).

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RELEVANCY SCORE 76.8

My xiaomi 150USD phone recognizes my fingerprint in nanoseconds.... and the X1 yoga  (a 3000USD laptop with much more powerfull processor) is sooooooo bad...... 2-3 seconds, a lot of errors.... a bit disappointing...

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RELEVANCY SCORE 76

Is it possible to use the X1-Yoga fingerprint reader (that works for system logins through Windows Hello) to authenticate on websites?  If it will not work natively, is there some other program that will do this? The following link seems to indicate that it IS supported...but not on Windows 10. https://support.lenovo.com/us/en/documents/ht037692 Thanks.

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RELEVANCY SCORE 76

Hi all!On my 3rd gen X1 Yoga, the fingerprint sensor correctly recognizes my finger in only maybe one of three attempts and it's incredibly annoying to press my finger on the sensor three times only for Windows to tell me "Your PIN is required to sign in". I'm running the latest version of Windows 10, I've updated all the drivers and I've tried re-learning my fingerprint in Windows Hello.It is different from the problem described in this thread: https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/X1-Yoga-3rd-Gen-Fingerprint-Sensor-Forgets-En... The laptop doesn't actually forget my finger. After trying several times it will actually work again, it is just extremely unreliable.Up until now, I just assumed Lenovo is using cheap and crappy components. However, I'm using a P51 at work and the fingerprint sensor actually works fine >95% of the time, so I was wondering if this is an issue specific to my X1 Yoga and if I should return it. Does anyone else share the same problem?

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RELEVANCY SCORE 76

Just bought a 2018 Yoga 920 and the fingerprint scanner is not being detected in Windows Hello or the device manager. YES, I have it completely updated from both the Windows Update screen as well as the Lenovo Vantage App. I went to Lenovo's website and downloaded/installed the proper driver and that did not help either. I have tried everything. I can't even find it or any "synaptics" related devices in my device manager. Somebody please help, it is so primal to have to type in a password; I'm in the stone age, neanderthalic, just discovered fire, have yet to invent the wheel - "ME NEED FINGERPRINT SCANNER". Thanks for your time ladies and gentlemen!

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RELEVANCY SCORE 76

So, I've gone through this cycle several (too many) times over the month of owning this laptop. I'll save several fingerprint profiles (the first 2 fingers on each hand). But whenever I try to log in and happen to "misfire" with my finger and get the alternative login prompt, I find that I can no longer use that particular finger any longer in futire attempts, as if it's chosen to "forget" that profile. But I can use any of the other fingers I've saved just fine. Problem only seems to be corrected by resaving the "forgotten" finger as a new profile again. I honestly may be assuming incorrectly that this is initiated by a "misfire" (and by that I mean not landing my finger precisely on the sensor, picking up too fast, whatever). It might be that the attempt didn't cause the profile to be lost, but that it was lost for some other reason and the attempt was just the first failed attempt. All I know is that it happens.

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RELEVANCY SCORE 75.2

Please refer to how to set up a fingerprint reader under Linux (Ubuntu 16.04.3 LTS).Fingerprint recognition software does not find a finger reader.

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RELEVANCY SCORE 75.2

Hello Lenovo team, I have a Lenovo ThinkPad Yoga 370 (20JH0023US) less than a year old, since we set it up out of the box, we have been unable to get the fingerprint reader to function. In Device Manager, it shows the device cannot start (Code 10). We have uninstalled, reinstalled with the latest drivers, performed a BIOS update. When we try to clear the Fingerprint data in the BIOS, it sits as "Resetting Fingerprint Data" and gets no further. We have also replaced the Fingerprint reader itself (under warranty) on the keyboard bezel and it is still not working. Can anyone assist in helping us get this working? Is it possible it's a bad factory image of Windows and maybe we should do a reset? Thanks in advance!

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RELEVANCY SCORE 75.2

This is the second major problem with my X1 Yoga. Not only does the touchscreen driver crash "all the time" but the fingerprint reader does not operate about 30% of the time. Not sure what the cause/effect is because it's not consistent. For instance the light above it sometimes comes on and you can unlock the device. Other times it doesn't and it either works or doesn't. So the light is not consistent with it being ready to unlock. Other times perhaps from sleep or screensaver having locked the machine the only way in is via the password.  As suggested by Leonvo support I installed the latest drivers. But it's made zero difference.http://support.lenovo.com/gb/en/products/Laptops-and-netbooks/ThinkPad-X-Series-laptops/ThinkPad-X1-...

A:X1 Yoga Fingerprint reader random behaviour

I have a similar problem, but for me the behaviour is more consistent: After a reboot everything works fine but after sleep the LED isn't on and login doesn't work.Pretty embarrasing

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RELEVANCY SCORE 74.4

Hi, i bought a yoga X1 (20FR) and i can't use the fingerprint reader....I've downloaded the latest driver on lenovo's website and still, it doesn't work.I understood that on windows 10 it's windows hello which is supposed to set the biometric devices? I don't know what to do because when i go in Windows hello, it shows "windows hello isn't available for this device". Can anyone help me please?

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RELEVANCY SCORE 74.4

I have this machine dual-booting Windows 10 Enterprise and Home. I set up fingerprints on both operating systems, and they both lose my FP's after reboot. The Win10 Ent OS is bitlocked, if that matters. It acts like it isn't even looking at fingerprints when I try to log in. Like, it doesn't say "Fingerprint not recognized" or anything. I log in with PIN then add a FP, then lock Windows and try to log in with new FP and it works. If I try to log in with an existing FP of another finger, it says not recognized, so it's acting like I have no fingerprints added every time I reboot. Not sure if this has something to do with dual-booting and one OS being bitlocked, but that's the only idea I have so far. The FP reader worked fine when only Win10 Home was installed. I have the latest driver installed.

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RELEVANCY SCORE 74.4

Windows 10 Hello is not recognizing the fingerprint reader.  When I look deeper I find the following error in the device manager. This device is not working properly because Windows cannot load the drivers required for this device. (Code 31){Operation Failed}The requested operation was unsuccessful. I have checked and the driver is the latest.  I have updated the BIOS and chipset.  I'm not sure where else to look.

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RELEVANCY SCORE 73.6

Im having a problem with my fingerprint reader on my X! Yoga. Is running a synaptics WBDI device, and i've tried the solution with no luck in the post here: https://forums.lenovo.com/t5/ThinkPad-P-and-W-Series-Mobile/P50-Win-10-Pro-Fingerprint-stopped-worki... In devce manager the log says: This device cannot start. (Code 10) In my Event log it says:The Windows Biometric Service failed to start its secure component.The operation failed with error: 0x80070032. Any ideas?

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RELEVANCY SCORE 73.6

I have this machine dual-booting Windows 10 Enterprise and Home. I set up fingerprints on both operating systems, and they both lose my FP's after rebooting into the other OS. The Win10 Ent OS is bitlocked, if that matters, while the Home isn't. It acts like it isn't even looking at fingerprints when I try to log in. Like, it doesn't say "Fingerprint not recognized" or anything. I log in with PIN then add a FP, then lock Windows and try to log in with new FP and it works. If I try to log in with an existing FP of another finger, it says not recognized, so it's acting like I have no fingerprints added every time I reboot. Not sure if this has something to do with dual-booting and one OS being bitlocked, but that's the only idea I have so far. The FP reader worked fine when only Win10 Home was installed. I have the latest driver installed. Rebooting into the same OS does NOT result in losing the FP's, only when switching between the two operating systems.

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RELEVANCY SCORE 73.6

I have a Lenovo Yoga 720 15" and I'm having issues when connecting my Akitio Thunder3 Quad Thunderbolt 3 4-Bay HDD storage enclosure. I have updated all the drivers for my laptop, Windows 10, and the enclosure, but I'm still having issues. Whenever I connect the Thunder3 all four drives in the enclosure register fine, but then my laptop's touchscreen and fingerprint reader stop working. Restarting while the enclosure is plugged in does not solve the situation. I can get the touchscreen and fingerprint reader to start working again if I power down the computer with the enclosure plugged in, then unplug it, turn on the computer, and then restart the computer again. The minute I plug the enclosure back in, the touchscreen and fingerprint reader stop working. I also cannot plug and unplug the enclosure without restarting Windows. Basically, if I have the enclosure connected (registered properly), then safetly eject it, I cannot get the drives to register if I reconnect the enclosure. The thunderbolt interface registers the enclosure itself, just not the drives. If I restart Windows, then I can reconnec the enclosure and get the drives working properly. Anyone else having this issue? I'm guessing it's a driver issue, but doesn't seem to be any other threads out there about the same issue. I've spoken with Akitio but they said it must be my laptop drivers.

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RELEVANCY SCORE 72

Hi, I have the Lenovo Yoga 720 15 IKB 80X7 (4K display), since many days ago, I'm currently posting this on 7-20-2017, the fingerprint of my laptop stopped working so now In the windows hello sign in menu it shows a message in which it says "Windows Hello is not available on this device", the fingerprint option doesn't appear there anymore.When I check the issue on the "update device drivers menu" an exclamation mark appears next to the synaptics drivers WBDI, in the section of biometric devices. When I click on it to see more information it appears this message: "This device is not working properly because Windows cannot load the drivers required for this device. (Code 31){Operation Failed}The requested operation was unsuccessful." I show you in the picture the information I get in the driver tab. I do not have the option to roll back the driver so I can't make it work again. I checked and it is the last driver available so far but it doesn't work. By the way I have the same exclamation mark and the same message of error in the driver "system interface foundation driver", code 31..., is there any link with it?I've already re installed windows twice through the option "reset this pc" from the configuration menu, one without deleting my files and the other removing all, but I still had the same issue with the fingerprint reader since the beginning of the new start, it didn't work. Does anybody have the same issue and a solution?Thanks in advance



... Read more

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RELEVANCY SCORE 72

Hey guys and gals, The sensor had been hit or miss from day one, when it worked it would sometimes take 3 presses before registering correctly. I've been using these kinds of sensors for years on my phones so I was suprised at how much effort it took to get it to work. It often wasn't avaliable to me when the laptop came out of sleep mode, or if the screen had been locked.  One day last month it stopped working completely. It isn't being detected at all in the device manager, unless it's under a differnt name now. I tried restoring from factory and seeing if I could get it back. After running all the Windows, driver, and firmware updates, it's still not present in the device manager. I went in the BIOS and checked to see that the fingerprint sensor was enabled. It was, and then I tried to delete any fingerprint data, but there wasn't any. So I'm wondering, has anyone else has had a similar issue and if there's a way I can fix this without having to RMA my otherwise kickass laptop?  Maybe the senseor is loose? Should I open her up and make sure everything's tight? I haven't unbuckled any of her fasteners yet, but if it could save me a month of being computerless while she's in the shop, I'll gladly try it.   Cheers

A:Thinkpad X1 Yoga Gen 3 Biometric sesnsor (fingerprint reader) missing from device manager

Mine always works.  I haven't seen this issue.  Look in the event viewer and see if there is a message

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RELEVANCY SCORE 72

Yay, another major windows update... another round of driver problems! Fun! After yesterday's big Windows update (Windows 10 version 1803, aka the Spring 2018 feature update) the Synaptics fingerprint reader doesn't work. Uninstalling and re-intalling the driver didn't fix anything. Device manager says:This device is not working properly because Windows cannot load the drivers required for this device. (Code 31){Operation Failed}The requested operation was unsuccessful. Has anyone found a work around? Thank you. setup:YOGA 720-15IKB Signature EditionWindows 10 1803 (OS Build 17134.1)newest fingerprint reader drivers straight from the website   

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RELEVANCY SCORE 71.2

So lenovo replaced my motherboard because of a defect HDMI port. The HDMI works, but now my fingerprint reader isn't responding. When trying to add or remove fingerprints in win10 settings... nothing happens. In form of no windows or program starts. No error in device manager, and Synaptics WBDI (SGX enabled) has no errors. Fingerprint reader is enabled in bios. Tried uninstalling and reinstalling drivers. No effect... Help?













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Go to Solution.

A:X1 Yoga fingerprint reader (Synaptics WBDI) stopped working after repair / motherboard replacement

Okey!  Few rounds around the Internet got me absolutely nowhere. Lenovo said that it was a known problem and the only way to fix it is to do a factory reset.... BULLS** is my response to that. Anything software related can be fixed without nuking your system. So i refused to give up and with a bit of trial and error i found a way. You have to tie your Microsoft account to a pin AGAIN! Even if you already had one. I guess the account is tied to your hardware somehow. Here are simple steps to fix it:  1. Make shure to Activate and Resett fingerprint reader in the BIOS Reboot and enter the BIOS (f1 during boot) Go to Security > fingerprint Make sure Predesktop Authentication is [Enabled]And to to "Reset Fingerprint Data" and press [Enter] to reset Save and exit   2. Make shure drivers are up to date and working Run Lenovo Vantage (windows store) to make sure your running the latest drivers for everything including the fingerprint reader. You can also download the drivers directly form Lenovos product support page, but Vantage actually works (so Kudos to Lenovo for that one). After that check you device manager if the driver is running currently. Like this: (Start menu > type "device manager")Like this... You don't want the yellow triangle warning or (SGX disabled)If you got a yellow triangle or (SGX disabled).. Then uninstall the ... Read more

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RELEVANCY SCORE 69.2

I have a T460s on a fresh install of Win10. I just bought an external USB fingerprint reader https://www.amazon.com/Fingerprint-PQI-Matching-Biometric-Security/dp/B06XG4MHFJ/ref=sr_1_3?ie=UTF8&....My hope was that when my laptop was docked (on a ThinkPad Pro dock), I could plug it into a USB port on my external keyboard and login using it. For the time being, I'm just trying to get it working with the laptop undocked (i.e. forget about external keyboards, USB hubs etc.). Starting from scratch (i.e. fingerprints cleared in both Windows and the BIOS, and the external USB NOT plugged in), I setup the internal fingerprint reader, add prints, and am able login with no problem. When I plug in the external reader, drivers install just fine.  I enrolled a different finger, and was able to login just fine. However, when I unplug the external USB reader, I am never able to get the internal reader working again.  With the external unplugged and after a full restart, the internal will still not let me log in: the fingerprint option doesn?t even show up at the Windows login screen. The only way I can get the internal working again is by plugging the external in again (so that it appears in Device Manager), uninstalling both fingerprint devices (just uninstalling the external USB does not work), restarting the computer, and reenrolling my fingerprint using the internal. I know there is an option in the BIOS to just use the internal re... Read more

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RELEVANCY SCORE 66.4

Hi,I have a Thinkpad P50 equiped with a fingerprint reader.Worked perfectly well for months, but suddently stopped working.I verified/updated drivers, but this was not the problem.I then had the bad idea of changing the BIOS security option to enable the pre-POST fingerprint option.Now I end-up with a system that keeps rebooting forever preventing me to access the BIOS configuration.(I guess that after pressing F1 for entering BIOS, it expects me to scan my finger, but doesn't find the reader, so reboots again and again.)Please HELPThank you!!

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RELEVANCY SCORE 63.6

Good day,
Got my new and shiny E7470, but there is some trouble in paradise.
Is there a way to improve fingerprint reader? This thing is complete <profanity>. Half of the time it does not recognize the finger and when it recognized, it just takes too long. Updated all drivers and software to the latest, as per dell support suggestion. Still <profanity> :D My old Vostro 3350 FP reader works better in any case.
And the second question is, can the nfc read tags? Installed a couple of programs from windows store, but they do not show the tags info. When the sound is on and I place a tag on the reader, there is chime and that is all. Device manager shows, that device is active and working without problems.
NFC card should be Mifare Plus.

A:How to improve fingerprint reader and can the nfc reader read tags? e7470

Received my E7470 few days ago same exact problem. Go to Dell Support website download and reinstall the Chipset Drivers 10.1.1.9 ,A01
Seems there is problem after updating the ControlVault driver. This fixed my issue.

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RELEVANCY SCORE 62

I bought my ThinkPad X1 Yoga for around $1600 CAD with 2 years on-site warranty. The Yoga C930 is usually around the same price or more expensive, but the yogadays promotion right now made the base model $200 cheaper even with 2 years on-site warranty. Would you guys say that at $200 cheaper, the Yoga C930 is worth it? It has dual fans and a bigger battery, those seem to be the main advantages. 

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RELEVANCY SCORE 62

Something is weird with the fingerprint sensor. When it works, it works instantly and recognizes my fingerprint right away, no matter which part of the finger I use. The problem is that it's *constantly* forgetting my finger. It'll work fine, then I'll close my laptop and come back in a little bit and it doesn't work at all...fails three times and have to use my PIN. Once that happens it doesn't work again, at all, until I re-enroll my fingerprint at which time it works perfectly again for some time. I end up having to re-enroll once or twice a day. Lenovo Vantage pulled in a new version of the driver package today but it didn't help...the issue just happened again. Anyone know what the cause might be?

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RELEVANCY SCORE 61.6

Hi We've problem with the Yoga C930, that's gets very hot when it's charging, both on the bottom and on the top in front of the soundbar, and we can also feel the heat between the kyes. Is there a known solution to this problem?  It's a new pc, and all drivers are up to date including the BIOS.  Best regard Simon

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RELEVANCY SCORE 61.6

Hey all, just wondering if anyone has solutions for the pen failing to eject in a brand new c930? The pen ?clicks? when you press it but does not eject beyond a mm or two (so you can?t grab it).  Wondering if if there are any obvious solutions or if I should just return and get a new one.  Thanks!

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RELEVANCY SCORE 61.6

I recently purchased the Yoga c930 to mainly draw on the go and do artwork in various apps and programs (mainly Photoshop, SketchBook, and Krita). However, this 2 in 1 is unable to download the wacom feel it driver ( I get a message saying that the wacom driver is not compatiable with the computer/tablet, which is wierd because the pen uses wacom aes technology) and I am having trouble with getting pressure sensitivity to work in almost everything I have tried to draw in. I even tried to change setting within the programs themselves, but the only one that really worked was Photoshop. Krita and Sketchbook still have no pressure sensitivity. There is also a Lenovo Pen Settings control panel for pressure sensitivity, but it does not really seem to make a difference in sensitivity when I change the settings there. Any suggestions as to how to get the pressure sensitivity to function properly on this computer would be greatly appreciated. I really don't want to have to return the laptop and get the Yoga 720 13" becuase this computer is really nice otherwise, but I'm starting to think that may be the only option if I want to have a better drawing experience.

A:Yoga C930 Pen Pressure

You are using a Yoga Book c930? Or a Yoga c930? Doesn't sound like you have the Yoga Book (This is the Yoga Book forum) based on the replacement laptop you would get.

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RELEVANCY SCORE 61.6

Hello everyone! So after going back and forth which laptop i wanted i finally ended up getting a Yoga C930 which feels MUCH better compared to the 730 i had for about a day. The only concern i have for it right now is the fan noise is noticeable. I updated all of the drivers and did all of the windows updates, but it seems the fan is much more audible compared to the 730 i had. (I used the windows app and Driver Easy to do this) It's not entirely annoying but i do notice it. I also notice the laptop tends to get a bit warm. I know its only been a few hours but still its something i've noticed.  This is the exact one i purchased from Best Buy I've also noticed the Dolby Atmos Speaker System app apparently isn't compatible with my device? Also looking if anyone has recommendations on which usb c dongle to use so I can connect extra USB, display, and memory card reader? Some of the ones I?ve found on amazon don?t exclusively list if it works on the yoga c930

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RELEVANCY SCORE 61.6

Hi!I just got my new Yoga C930 yesterday and im not sure the space key should look/feel like this. It don't have any travel distance, it's feels like a touchkey. Is it normal at this product? I'm uncertain, it's my first laptop. I made a picture from it. It's height its a little bit under of the others.

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RELEVANCY SCORE 61.6

I purchased a Lenovo Yoga c930 last week and it got delivered today. I have been experiencing issues with the sleep and power options. As soon as I click the button to eject the pen, the laptop goes into sleep mode where I have to sign in again. The situation gets worse because sometimes the laptop would shut down randomly when the pen is ejected out or it is inserted back into the laptop. Does anyone have a solution for this issue or anyone faced a similar issue? I have checked the power options and I have set the power and sleep option as never. 

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RELEVANCY SCORE 60.8

New YOGA C93013IKB with Bios 8GCN30WW. I have evertyhing up to date, but my wifi connection seems to randomly drop for about 10 seconds every now and then. Looking at the event viewer logs through my device manager I see an error message at the time of the wifi drops. Here is the event message I can see in the device manager  Device PCI\VEN_8086&DEV_2526&SUBSYS_00148086&REV_29\4&11c95301&0&00E4 had a problem starting.Driver Name: oem46.infClass Guid: {4D36E972-E325-11CE-BFC1-08002BE10318}Service: Netwtw06Lower Filters:Upper Filters: vwifibusProblem: 0x15Problem Status: 0x0 Do I have a faulty wifi module or is this something an update/settings change can fix? Looking through the forums with other post having wifi drops, it's recommended to uncheck a box in the power management tab but I don't even have that tab available in my wifi device. This is getting pretty annoying for something this expensive.  

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RELEVANCY SCORE 60.8

Been going along fine. Updated a new battery f/w and was successful. Opted to installed OneKey Optimizer to calibrate the battery after the battery f/w update. However after install of OneKey Optimizer now I get a BSOD. I cannot restore from Acronis backups (externally), I cannot use the Win10 Repair PC option as every avenue takes me down the Bitlocker Recovery Key (to get going again) path. I didn't know this was enabled on a new PC and there's nothing about a key or password stored anywhere. Now it's a paperweight. I've seen similar when a system change is made with encryption running. There was a way to correct or change something in the UEFI/BIOS settings I thought. This was with another brand of PC though. Anyway to get past this even if I have to reset and lose everything?

A:New Yoga C930 wants Bitlocker Recovery Key

Microsoft turns on Bitlocker by default on windows 10 if you use a microsoft account and have a compatible drive. (I always turn it off.))  You can get the key from MS.  
 
https://support.microsoft.com/en-us/help/4026181/windows-10-find-my-bitlocker-recovery-key
 

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RELEVANCY SCORE 60.8

i just bought the new c930 (not yoga book but the yoga c930 ) and i installed all upadtes etc but i have not been getting the battery i expected. when i scroll my mouse to the battery bar, it constantly shows around 6-7 hours on full charge. all i am doing is web browsing. Is this normal? i expected to get around 9-10 hours for the web browsing. Also keep in mind i am on better performance so not the best performance or anything. Ya if i lower the performance even more i might be able to get a little more but i dont think thats normal. I dont have the 4k version either just the regular. If this is expected then fine but i am not sure.

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RELEVANCY SCORE 60.8

I just purchased a new Yoga C930 with an integrated camera.  I have changed all the settings I can think of to activate the camera to no avail. I have uninstalled and reinstalled and still I cannot use the camera. Any suggestions?

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RELEVANCY SCORE 60.8

Have a new Yoga C930 and the edges are sharp and cutting into my palms. Is this a defect or perhaps a design flaw? Using a palm rest/roll is not a solution. Can the edges be fixed or is there a type of case or cover that Lenovo can provide to cover the edges?

A:Yoga C930 sharp edges

I put a vinyl cover on my. On Amazon look for vinyl skins. They are about 30 bucks, but they come off with no sticky back and have prevented two serious scratches on my other computer, so I use it for protection. If you place it a little lower, the vinyl will cover the edges and it won't be so sharp.However, there is a hard shell cover from iPearl mCover again, on Amazon that I insist on purchasing for all of our computers. The problem is, the company doesn't release these for about 6 months after the new model comes out...So I wait patiently.I wasn't going to put a skin on my new C930 because I love the color and look, but I had to to protect the computer from that palm mark you get when using it.

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