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Thinkpad Yoga 13 shuts down when I remove charger.

Q: Thinkpad Yoga 13 shuts down when I remove charger.

Laptop works fine on charger but as soon as I remove the charger it shuts off. I tried a different battery and charging cable but it still doesn't work. It won't even charge the battery, there seems to be an X symbol where the battery is? It doesn't seem like it detecting the battery at all. Anyone got an idea what it could be?

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RELEVANCY SCORE 200
Preferred Solution: Thinkpad Yoga 13 shuts down when I remove charger.

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RELEVANCY SCORE 72

Hi!I have Samsung Galaxy S8. It have USB Type-C connector and charger which can deliver up to ~18W(?). I know from some sources that I can charge my phone via Laptop charger (it will step down voltages and amps accordingly). But I'm curious if it will work another way around. So if I can charge X1 Yoga 2 with Samsung Galaxy S8 charger?Best RegardsTomas.

A:Thinkpad X1 Yoga 2 Charging via phone charger

No.  You need 20V output, 45W

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RELEVANCY SCORE 69.6

EnvironmentOS: Windows 10 Pro x64, version 1903, OS build 18362.207BIOS: R0RET38W 1.21Pen: ThinkPad Pen Pro for L380 Yoga (01LW769)Power adapter: Lenovo 45W Standard AC Adapter (USB Type-C)Lenovo Vantage: Version 4.27.32.0All drivers are up-to-date Steps to reproduce1. Plug the power adapter's USB Type-C connector to the laptop.2. Don't plug the other end of the power adapter into a power outlet.3. Hover the stylus over the screen until the cursor is displayed.4. Place your plam on the screen and move your hand. Expected ResultThe cursor should be smooth as you move the stylus around the screen, which it is once you unplug the charging cable from the laptop. Actual ResultPalm rejection fails once the USB Type-C charging cable is fitted into the laptop's charging port. It does not matter if the power adapter is connected to a power source.  

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RELEVANCY SCORE 66.4

Hi there
I have a Yoga 14" Ultrabook and it will shut itself off when you move it also (with lid open) hold it near the thinkpad logo on the right side.
 
I have taken the keyboad and bottom off and could not find any loose connections or damage. 
 
Any ideas? Been searching internet with no luck. is it a SSD thing maybe it thinks it's being dropped?
 
Any help would be great 
thanks
 
 
Moderator comment: Model added to subject for clarity.

A:ThinkPad Yoga 14 (20DM) - Shuts down hard when mov...

Lenovo ThinkPads has a feature where it would turn off the hard drive when it detects it's being dropped. But I don't think that's present on SSDs because they don't rely on mechanical platers. I'd suggest getting the unit repaired with Lenovo. Visit http://support.lenovo.com 




I'm a Lenovo advocate, part of the Lenovo INsiders program. I'm a volunteer; I don't work for Lenovo.

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RELEVANCY SCORE 66.4

I have a new Lenovo Ultrabook Thinkpad Yoga 14 for the last two months. Since last 2 weeks, this laptop just shuts off instantly even it is moved just a bit. However this happens only when it is not connected to power outlet. Please help.
 
Admin edit; post moved to here, subject edited.













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A:Thinkpad Yoga 14 laptop just shuts off instantly

Hi Sanjay Phirke,
 
Welcome to Lenovo Community!
 
I think there might be some loose contact between internal battery and the system board.
 
Try with resetting the system from Emergency reset hole, which will be at the bottom of the laptop.
Emergency-reset hole
 
Hope this helps.
 
Best regards,
Hemanth Kumar





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RELEVANCY SCORE 66.4

When shutting down the laptop after a few hours of use, the OS (win10 x64) will shutdown normally, but the red led on the thinkpad logo will remain on. (same whether im on battery, on plugged in). I noticed this issue after finding out my fully charged battery was completely empty when I tried turning it on. However, when I only use the laptop for at most an hour or less and shut down, It will be fine and everything will be powered off. This problem only occurs during long hours of use and then I would have to hold the power button to completely shutdown. What I have tried so far:Disabling Hibernate, SleepUpdated Bios to GQET47WW (1.27) 9/23/2015Disabled Fast Startup* *What I have noticed after disabling fast startup was that before, it would usually blink red until the battery is completely discharged. After disabling fast startup, the problem still occurs but instead the LED is a solid RED until the battery is discharged. Are there any other options I can use to fix this?

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RELEVANCY SCORE 66.4

When shutting down the laptop after a few hours of use, the OS (win10 x64) will shutdown normally, but the red led on the thinkpad logo will remain on. (same whether im on battery, on plugged in). I noticed this issue after finding out my fully charged battery was completely empty when I tried turning it on. However, when I only use the laptop for at most an hour or less and shut down, It will be fine and everything will be powered off. This problem only occurs during long hours of use and then I would have to hold the power button to completely shutdown. What I have tried so far:Disabling Hibernate, SleepUpdated Bios to GQET47WW (1.27) 9/23/2015Disabled Fast Startup* *What I have noticed after disabling fast startup was that before, it would usually blink red until the battery is completely discharged. After disabling fast startup, the problem still occurs but instead the LED is a solid RED until the battery is discharged. Are there any other options I can use to fix this?

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RELEVANCY SCORE 62.4

Hi! I have 4 years old Lenovo Yoga Ideapad 13.  The problems started couple weeks ago, when the computer wouldn't run or start up without being plugged in. I followed some other people's advice and got a new battery. It seemed to fix to problem for while. Now few weeks after the same problem stands with the new battery. It won't start or run, but when plugged in it says the battery is 100% and charging.   I tried checking if the charger isn't working, but it charges all fine on my other Yoga, which has the same charger model. So please note that this isn't the common problem that is seen here on the forums, that the battery doesnt charge. I'm pretty frustrated, as this problem persists even though I changed the battery. Anyone have ideas? I figured it could have something to do with the battery wire connecting battery to the motherboard, but there doesn't seem to be any defects or loose wires.  However, I tried taking off the battery connection wire when plugged in, and then I get the message "No battery detected" instead of the regular "100% Fully charged". Any help is appreciated. 

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RELEVANCY SCORE 54

I have IBM 1871PA2 thinkpad laptop. I have issues that it shuts off few minutes after plugging in the charger or sometimes it just freezes and I cannot do any thing. All I have to do to get back into laptop is force restart. I tried running on AC power without battery. Same issue. Need assistance.
 

A:Laptop shuts off after plugging in charger

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RELEVANCY SCORE 54

From yesterday the moment i remove my battery cord, laptop shuts down. This is all of a sudden and i did most of the troubleshooting with battery power managment. Right now i have no idea how to proceed forward. I have windows 10 running on HP Pavilion Notebook - 17-f208(64 bit). I would be glad to provide more information, but right now i don't know what information is needed. 

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RELEVANCY SCORE 54

Hello! I have been looking online for websites where I can get help for my laptop. I have a Toshiba Satellite L55-C5272. I broke the screen, and replaced it. Then I had one other issue, every time I remove the charger from the laptop, my laptop automatically shuts down. Even with 100% battery. I dont' know what the cause of this is, but I do know I was not messing with the battery. This laptop is about 2 months old, and I don't know what else to do.

If you have any advice or suggestions, you may email me at [email protected]

Thank you for your time,
JennyBeary
 

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RELEVANCY SCORE 54

So on my laptop the battery says 86% all the time it does not indicate that its charging nor does it die or charge more. I even got a new battery, it ran on it until it died it never charged it. Laptop is Sony Vaio VPCF1
 

A:Battery says 86% but when i unplug the charger it shuts off

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RELEVANCY SCORE 53.2

Latitude Z 600
minor liquid spill while computer was off and not plugged in- mainly hit the a/c jack - female input of laptop
problem then was laptop now ONLY works on a) battery alone without a/c charger or b) a/c alone without battery
otherwise with battery in and a/c plugged in the a/c charger shuts off
tried starting up on a/c and then plugging in battery BUT NO GOOD - a/c charger cut power - same with the opposite running on battery and then plugging in a/c adaptor - adapter shuts off
NO PROBLEM REVEALED ON DIAGNOSTICS - NO OTHER PROBLEM WITH COMPUTER
I just replaced the laptop power-in jack - this did not fix problem
Can't flash the BIOS which requires both a/c plugged in and battery
HELP - 

A:Dell Latitude Z a/c charger shuts off when battery is in

While it's possible the battery was damaged, it's far more likely the problem is a blown charge circuit on the system board.
Next logical step - replace the mainboard.
www.parts-people.com/index.php

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RELEVANCY SCORE 52.8

Hi, I?m wondering if it?s ok to use a 230 W charger for my P1 Thinkpad. since I?m having a P70 as well I don?t want to drag around 2 chargers. So I thought I could use the 230W charger for both the P70 and the P1.Would that be a problem somehow - like harming the battery of the P1 or would any electronics be damaged or anything else??Just to mention it, the P1 came with a 135W charger. merci in advance A

A:Use a 230W charger for the P1 Thinkpad

As long as they use the same connector and provide the same DC voltage that should be fine.  The P1 will only draw what it needs.
 
Z.

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RELEVANCY SCORE 52.8

When I plug the AC adapter/charger in to charge the battery of the notebook, it just shut downs completely ( I was working on the  notebook on battery before I plugged the charger in).  It still works perfectly on battery only. I have taken the notebook to the store where I bought if from and we have tried plugging a new charger in, but it's still shutting down. Any idea what the problem could be?

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RELEVANCY SCORE 52.8

My Dell Inspiron 17R 5720 doesn't recognize charger any more. And unfortunately my warranty expired 2 month ago.It was plugged in and working in the morning, but then in the afternoon I noticed that it was running on the battery only. It wont start without battery (just charger plugged in).
1. So here what I have done to debug. Me and my brother, we have purchased the same Dell laptops at the same time a year and a bit ago. This is why for a debugging purposes it was good.I took my charger and plugged in to his computer. And it works. Definitely not the charger issue I guess. And when I plug charger in to my computer, green light is still on the charger. And I have the original charger that came with the laptop.
2. Now, laptop works on the battery only, so this means that motherboard is working. I guess.
3. Next thing I did was unplugged charger and removed the battery from the laptop. Then I pushed and hold "Power" button for 45 seconds to discharge a flea charge. Plugged charger back in but laptop wont start.
4. Next I started laptop on the battery, went to BIOS and checked if the charger is recognized in the BIOS. No, it doesn't recognize charger. So, if it is not a charger then what else can it be?
5. Laptop doesn't have any strange smells so I'm not sure if anything happened with the motherboard, but I would assume mother board is ok because it works of the battery.
6. I was thinking updating the BIOS, but I can't, because it wont update whi... Read more

A:Dell Inspiron 17R 5720 doesn't work with charger. Charger is not recognized. Not charger problem.

Hi CJ777,
Thanks for reaching out with your query. You pretty much figured out all points of failure. Good job.
If the adapter is not detected in BIOS, it most likely is an issue with the mother board. In the BIOS set up, AC adapter should show up as 65w or 90w. If the adapter status is 'None' or 'Unknown Device Installed', it indicates that the mother board is not detecting the adapter for which the battery is not getting charged. Once the battery charge drains, I'm sure the adapter will not charge it again. Replacing the system board should resolve this issue.

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RELEVANCY SCORE 52.4

Hi, first post here so I'm a newbie I guess. I'v just purchased a used P51 Xeon fairly hi spec 64GB RAM, 2 x 500GB M2, 1 X 1TB SSD and 6-cell battery. I'm a bit confused with the options I have for chargers and batteries as I'd like to buy a spare battery and changer. When I tried the Lenovo UK store it dosen't list the 6 cell battery as a compatible product only the 4 cell battey. Is there anywhere I can go and locate which products are compatible with the P51? Thanks in advance Harry 

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RELEVANCY SCORE 52.4

Hi, first post here so I'm a newbie I guess. I'v just purchased a used P51 Xeon fairly hi spec 64GB RAM, 2 x 500GB M2, 1 X 1TB SSD and 6-cell battery. I'm a bit confused with the options I have for chargers and batteries as I'd like to buy a spare battery and changer. When I tried the Lenovo UK store it dosen't list the 6 cell battery as a compatible product only the 4 cell battey. Is there anywhere I can go and locate which products are compatible with the P51? Thanks in advance Harry 

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RELEVANCY SCORE 52.4

 In the course of using my 13 (Type 20GJ, 20GK) Laptop (ThinkPad), my external battery charger got damaged. Part of the male end that goes into the computer to charge it has somehow split in half; as a result of this, it no longer fits into my computer and my computer doesn't charge.  So my questions are as follows:1) Instead an AC Adapter model # ADLX45DLC2A, could I temporarily use a replacement AC charger model # ADLX90NCC2A that is rated at a slightly higher amperage? Would using it cause problems for my computer? 2) If not, how would I go about getting a replacement AC charger? Thanks for responding to this in advance.

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RELEVANCY SCORE 52.4

Hi, I got an Apple 30W USB-C (power delivery of 1.5A @ 20V) power adapter and I though I could use it with my ThinkPad T470s (which came with a 45W adapter which broke). Unfortunately, it only seems to be able to charge it when the laptop is off / in sleep mode. I know it's not going to be able to charge the laptop as fast as the original 45W adapter, but I thought it would be able to provide at least some power. Is there a way to make the laptop charge from this adapter when running? I'm not using any especially demanding programs anyway.

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RELEVANCY SCORE 52.4

Hello. I have a plan to buy a T460 during the upcoming Christmas sales. I also want to buy an extra battery with it. As a business person who has to travel a lot, i would love to keep both of my batteries fully charged all the times. External battery chargers are hard to find and i, after a lot of search, found one. An old Lenovo support document (https://support.lenovo.com/us/en/documents/ht037009) shows a list of batteries that can be charged using that charger. But T460's Thinkpad 68+ 6 cell 72 Wh battery is not in that list. And, that doc says that i will need a 65W ac power adapter for charging. But T460 comes with 45W power adapter. So my questions are: 1) Can i charge T460's battery with the external charger? 2) Will 45W power adapter be enough or do i have to buy a 65W one? Thank you very much in advance for your time.

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RELEVANCY SCORE 52.4

I have a Thinkpad T540 from work, and a private Ideapad 510. I'm looking for a wall charger solution that can be used for any of these laptops, which I could keep in my bag, regardless of which laptop I take with me. Both use 20V power. The Thinkpad charger produces 4.5A (90W), I think that power source should work fine with the Ideapad that requires just 3.25A (65W). Is there a solution to convert the Thinkpad's rectangular plug (slim tip) to the the very small power plug used by the Ideapad 510 (round, 4mm outer, 1.7mm inner) ? Alternatively, is there any universal charger available, which offers both plugs? Thanks,Kai

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RELEVANCY SCORE 52.4

Does anyone know where I can buy an Thinkpad External Battery Charger for  Lenovo ThinkPad68+6 Cell Battery part no Lenovo 0C52862. I am based in the UK Thank you 

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RELEVANCY SCORE 52.4

Hi, I have a 1st gen x1 carbon, type 3460 (model 34601w9). I'd like to get a backup battery/charger to use when I'm working outside/off-site. I tried reading through the user guide and looking for compatability info but I am not finding it easily. Any recommendations on products that would be compatible? And/or, what I could look for when looking at external laptop battery packs? I believe the physical charger thing that goes in my computer is called a USB C though not totally sure. Rectangular, yellow tip. Thanks,Eliot

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RELEVANCY SCORE 52.4

Hi,I need a new charger for my thnkpad edge e145 but I'm a bit worried about the specs on the chargers that I have found.On my battery it says that the voltage is 10.8V and current is 5.8Ah but all the adapters I have found that are supposed to be compatible with my laptop have a voltage around 20V and current around 4.5A. For example this one: https://www.ebay.co.uk/itm/Genuine-AJP-IBM-Lenovo-THINKPAD-EDGE-E145-20BCA00L-90W-Ac-Adapter-Charger... Since I don't know anything about how laptop batteries and chargers work I have no idea if a charger with those specs will work for my laptop. Most forums I have looked at seems to suggest that if the current is to low on the adapter it will overheat or not work at all and that to much voltage in the adapter could damage the laptop. Could someone tell me if a charger like this will be safe to use with my laptop? Unfortunately I don't have the charger that came with the laptop anymore so I can't compare it to the new ones. I also couldn't find any information on the adapter on lenovos website or in my hardware maintence manual.

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RELEVANCY SCORE 52

Hi, reference to the same question, i do have both t580 and the new macbook pro, my question is , can i charge t580 with the mackbook pro charger (85W) ? is there any possible harm?
thanks,
 
Moderator edit: Matched Subject to content.

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RELEVANCY SCORE 52

Hi,First of all sorry for the bad english. It is not my native language. I upgraded my E550 to the new aniversery update from windows 10. And since a couple of days my computer freezes when I'm unplugging my chargerI have to press the power down button to restart it and to get it to work again. When I restart my Laptop the battery is not charging when I my charger is plugged in.Also when I do that it sometimes creates a BSOD with a message DPC_WATCHDOG_VIOLATION And when all this is over it works fine again. I tried searching for driver updates but I don't find a new version of the charger driverAnd I didn't came across other people with the same issue. I also don't see the point in upgrading the BIOS since my laptop (like most) starts in UEFI Kind regards Brecht  

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RELEVANCY SCORE 52

I am only able to use the laptop when connected to mains power and not on battery.
 

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RELEVANCY SCORE 51.6

I posted a similar question earlier and people referred me to the Yoga (much appreciated).  However, I was interested in the 2.6 lb carbon version with touch screen capabilities.  Asus has a Spin 7 model that is very good at 2.65lb, but I miss the red mouse toggle in the middle of the keyboard and Asus's track pad was designed too large....causing unintended tapping.  The Yoga, while nice, is heavier than I was looking for.  The 14 inch screen is about 3.3lb? the 12 inch at 3? I thought that some of the earlier Thinkpad Carbons had touch screen and was hoping they would make a return soon.  Thanks,

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RELEVANCY SCORE 51.6

I hope someone can help me.  I am having an issue with connecting my Lenovo ThinkPad X380 Yoga to a USB-C Dock.  I have installed all of the drivers and enabled Thunderbold 3 within BIOS, however only the USB, LAN connections work when I plug the dock into the Laptop.  The two displays that are plugged into the dock via Display Port do not work and the laptop seems not able to detect the displays.  Things I have tried: Plugged in only one monitor using both VGA and DP but still nothing.Uninstalled and reinstralled the drivers.Ran the Lenovo support tool to make sure all drivers on the laptop are up to date.Power cycled both the laptop and dock. As I said the USB devices plugged into the dock seem to work fine as does the LAN.  I have tried to update the firmware on the dock however I keep getting the following message: ThinkPad USB-C DP Hub version can't be checked!Please power cycle the Dock to try again. I have powercycled but still have the same message.  I am all out of ideas as to why the displays do not work.   Any ideas? 

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RELEVANCY SCORE 51.6

When  I unplug the power cord/charger from the computer when it is running the laptop will BlueScreen and reboot, message when this happens is Kernal_Security_Check_Failure.  Battery is fully charged and showing 100%.  The charger is outputting 19.5V DC.  I also tried another Dell charger I have and the computer does the same thing, bluescreens and reboots??  Ran Dell diagnostics on internet support and everything passes.  Drivers are up to date and it indicates devices are working properly.
Anyone had this happen and how to fix it?

A:Dell 7559 shuts down (blue screen) immediately after unplugging charger

Does the system recognize the AC adapter, or does it show "unknown"?  F2 at powerup to check.
Will the system power up and stay running on battery only (no power adapter connected)?

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RELEVANCY SCORE 51.6

Hi, I have  a Thinkpad X380 Yoga. The Thunderbolt 3 Dock will not charge my Thinkpad X380 YOGA, and a message saying that the dock is not providing enough power shows up on my minitor. I wonder if anyone have a solution to this problem. It does not make  sense to have to connect the Thunderbold AND the AC power to the Thinkpad, it should be just ONE Thunderbold cord. 1. My power brick is 135W, 20V-6.75A2. I am connecting the Thunderbolt to throuogh the port on the back of the dock.3. I have went to BIOS  and under power section, "disable the battary for technical service" and pwered it back on. None of the above solutions worked.  

A:Thinkpad Thunderbolt 3 dock not charging Thinkpad X380 YOGA

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RELEVANCY SCORE 51.6

Hello, I am looking for a laptop which can be securely attached/locked (so that I can let it during the night in the office). Could you please tell me if the following laptops have a security slot (Kensington or similar) to attach it somewhere?THINKPAD X1 CARBON (5TH GEN)THINKPAD X1 YOGA (2ND GEN) I do not find it described in the specifications, but from the available pictures, it seems that they have some kind of security slot. Thanks!

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RELEVANCY SCORE 51.2

HiI need a new charger Urgently, I looked in the lenovo store and can't find it, I looked in amazon too, but I want to make sure that I'm buying an original charger (and in good price), your kind help appreciated.

A:New Charger for Yoga 900, how to buy ?

Hi kaboz85,
 
Greetings.
 
Here is an article for how to get a Lenovo Part.
 
How to Look Up and Purchase Accessories, Upgrades, and FRU/CRU Replacement Parts
 
Using parts lookup site to locate your ac adapter OEM part number, you can use it to order and search online with the certified resellers. OEM parts would also have warranty coverage for it.
 
I hope this helps answer your query.
 
Regards

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RELEVANCY SCORE 51.2

Can anyone recommend a car charger for a Yoga 720, S/N MP1BGWOJ?  Need 12V cigarette lighter plug with a USB-C plug into the computer.  Seems to be plenty devices available with the power requirements, but can't find one with the USB-C connector.  The included AC charger is rated at 45W. Thanks.

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RELEVANCY SCORE 51.2

Just picked a Yoga 710-14ISK. Looking for a car charger for this laptop. Don't see anything offered by Lenovo. Is there one that I'm not seeing or has anyone found a good one that works with the 710? Thanks.

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RELEVANCY SCORE 51.2

Is there any adapter to go from a car's cigarette lighter outlet to the USB2-combination power plug on the laptop.  Or is the option I am using of plugging a 110 volt charger into a compact 75 or 130 watt inverter acceptably ineffecient?  My unit has a 512 GB SSD.  Does that use more or less pwer than a rotating hard drive?  Thanks.  Newby to this forum. 





Sandy Isaacs

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RELEVANCY SCORE 51.2

IP330 15IKB when connected with a charger and put to sleep does not awake when tried to and automatically shuts down. Mouse cursor, esc button, enter or the power button wont help in screen awakening instead the lap shuts down.

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RELEVANCY SCORE 50.8

The Thinkpad sticker with the red light above the 'i' doesn't turn on unless the screen turns to tablet mode. Is there any way for the light to stay on all the times? The one near the keyboard does work, the issue is with the light on the outside lid. 

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RELEVANCY SCORE 50.8

Hi, I am looking for a 3rd party charger that has the following features: 1. Detectable cable between the adapter and the laptop.2. Lighter than the one that comes with the laptop.3. Can charge the laptop faster than the original one.  Any recommendation appreciated. Thanks.

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RELEVANCY SCORE 50.8

I have a Yoga 720 model 81C3000LUS.  Can I use a portable charger to charge it? Would this work to charge my Yoga?https://www.amazon.com/RAVPower-Portable-26800mAh-Recharged-Nintendo/dp/B01LRQDAEI/or do I need this one that looks like it has 45w output as opposed to 30w for the above one?https://www.amazon.com/Jackery-SuperCharge-Portable-19200mAh-Delivery/dp/B0791BCKCS If not, is there something else like this that would work?

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RELEVANCY SCORE 50.8

Hello,Can I use a 3rd-party USB-C charger(60W-20V/3A) with my Thinkpad Yoga 370?  

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RELEVANCY SCORE 50.8

What is the exact Lenovo model and part number so I can buy an extra Ac adapter/power charger for my new 730-13??  It is not simple or obvious which one to get, mine is 65W, the model number on my AC adapter doesn't seem to be listed around here. Thanks!  

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RELEVANCY SCORE 50.8

I'm trying to find a DC charger for my new Yoga 720 15".  It came with a 135 watt AC charger that uses the 1-pin connector. I've seen a few offerings on Amazon designed for other Lenovo notebooks with the correct connector and power output up to 90 watts.  I was wondering if anyone had had succcess with these or found a better option.

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