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Multiple A8 m78s dying right out of warranty

Q: Multiple A8 m78s dying right out of warranty

I work for a company that is an authorized lenovo reseller. Over the last year 3 of the A8 m78 units we have sold have failed unexpectantly right out of warranty. 3-4 months after the warranty end date the unit unexpectantly ceases to work. Is there any recourse for this? Units failing unexpectantly happen but to have 3 of the same A8 m78 units fail right out of their warranty ending seems like a special case.

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RELEVANCY SCORE 200
Preferred Solution: Multiple A8 m78s dying right out of warranty

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 51.2

Hi, guys. I bought an Acer Aspire 5741Z-5539, running Windows 7 Home Premium 64-bit, back in August. Towards the end of September, it basically ate itself from the inside out. First, I had to run Startup Repair every couple days. It went really slow and took about an hour and a half to complete the whole process each time. After about a week, Windows itself got a little wonky. With Windows Explorer freezing more and more often, and then Firefox beginning to have problems. I booted up in Safe Mode and that worked for a little bit before the Start menu froze again anyways. A couple days later I tried to start it up again to transfer my files off of it, and it ran Startup Repair once again, but this time it couldn't repair it.

So, my dad has a little device used to hook laptop HDDs up to another computer as an external. But it wouldn't come up on the other computers. I got a friend of mine who's pretty good with this type of thing to help out. He tried to access the drive through Ubuntu and still couldn't get at it. Eventually, we got the files off by hooking it up directly to his desktop somehow and got the files off, and I did a clean install of Windows Ultimate 32-bit (the 32-bit downgrade was on purpose).

This was a few weeks ago. It was running fine since then. Then around a week ago, the computer stopped recognizing how charged the battery was. It wouldn't charge past 89%, and it wouldn't deplete past 6% (even after setting the minimum to 3%... Read more

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RELEVANCY SCORE 48.8

Hi,

I bought a laptop from PC Specialist UK and even from the very first week I got blue screens. After months with fighting with them I ended up changing twice the RAMs. After the last change I thought the problem is fixed but I actually ended up in the last period with loads of blue screens. I tried to detect what is the cause but I couldn't. They happen when I open my PC, when I watch a movie, when I work, when I turn my pc into sleep mode and not all the times.

For instance, I just started to write this message to you and I got 4 blue screens one after another one.

Please help...I'm desperate and the company is not helping me. I'm working remotely and I cannot have my PC in this state.

Best Regards,
Loredana Martin

A:multiple BSODs even after the warranty changed my RAM 2 times

Hi loredanaMartin.






Quote:
Unable to load image \SystemRoot\system32\DRIVERS\btfilter.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for btfilter.sys
*** ERROR: Module load completed but symbols could not be loaded for btfilter.sys
\Driver\BtFilter


Disable bluetooth, may be it is labeled as Atheros Bluetooth.

Also, the most frequent issue .....





Quote:
fffff880`0753d838 fffff880`042c2a9aUnable to load image \??\C:\Program Files\Common Files\Bitdefender\Bitdefender Firewall\bdfwfpf.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for bdfwfpf.sys
*** ERROR: Module load completed but symbols could not be loaded for bdfwfpf.sys
bdfwfpf+0xca9a


Uninstall BitDefender. How to uninstall Bitdefender. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Download, install and update those, and then run full system scans with both of them, one by one.

Let us know the results.

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RELEVANCY SCORE 43.2

I'm trying to work out if my Dell desktop computer (a strong XPS 8700) is dying or not, or if it is just one component that needs replacement (my preference).  The computer is high-performance but 3 1/2 years old.  It has not always been turning on the first time when I press the power button and this problem seems to be getting progressively worse.  Today, it would not load some web pages (it loaded some but not others), and one program stalled and would not stop even with End Task.  I already ran the full start-up diagnostics and apparently everything was fine.  I also did a full scan with Kaspersky Total Security (the strongest version) and apparently everything was fine there as well.  Please help!  Thanks!

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RELEVANCY SCORE 43.2

I bought a Lenov Ideapad 510 15IKB on 14th April 2017. Now I'm facing 2 issues with the warranty registration and warranty upgrade: Issue#1On April 16th I registered the base warranty of my product as it should start from the purchase date of my product. After few email conversations for purchase proof, finally on 3rd May, I received email confirming the base warranty registration of my product. It was starting from 14th April 2017 and ending on 13th April 2018. I checked the same on lenovo website. But few days back when I again checked the warranty status, it was restored to factory warranty (15 Oct 2016 - 13 nov 2017). I don't know why this happened and how this happened. When I contacted lenovo, they said that warranty is updated in their database but how can I beleive when I can't see this on warranty lookup section of the Lenovo official website. I have also attached the screen shot of warranty lookup page as of today (22 June 2017). Issue#2I registered for 2 year warranty extension under Back To School offer (Ticket Number - ADP-BTS-025399) on www.buyalenovo.com and made a payment of INR 999/- on 6th May 2017. On 10th May, i received an email confirming the receipt of payment and in the same email, it was mentioned that warranty certificate will be mailed to me within 7 bussiness day, but till the date I've not received any warranty certificate, I've sent so many emails in last one week, but I didn't receive any reply to any email. I tried to reach the A... Read more

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RELEVANCY SCORE 42.4

sir service engineer told me that your ram socket burns due to heat or power fluctuation  and so we have to change your motherboard for that and this is not covered in your warranty. i have adp warranty .So can i arugu with them in these conditions  ?Is warranty doesnot cover issue due to power fluctuation , which cover accidental protection, too ?

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RELEVANCY SCORE 41.6

My dell xps 15 9550 was purchased with a 3yr extended warranty.  After getting an email offering to sell an extended warranty, I checked the dell warranty status.  Sure enough, no extended warranty appears.  Is this a system problem or do I need to do something.
Thanks

A:extended warranty not showing up in warranty status

Was it ordered from Dell, or from a third party - or puchased through a retailer?

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RELEVANCY SCORE 41.6

sir hi actually i bought my lappi last year in the month of may 25th and since i was in last year of my collage i did not bother  to extend becouse of money issue. can i extend the warranty of the lapptop now ??pls help and if yes then what all the procedure i need to follow. ?  w/w  aayan akash. 

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RELEVANCY SCORE 40

Hi, My laptop's manufacturer warranty has expired on January 24 2016. Can I buy extend warranty for my lappy??  

A:Can I extend the warranty after its manufacture warranty has...

Hello, If unit doesn't have any issues right now, yes you can extend the warranty. if there is any issue with the laptop then after repair you can extend the warranty  #hpexpertday




Regards;SmileyI am an HP employeePlease click the White Kudos star to say thanks for helping.Please mark Accept As Solution if my help has solved your problem.

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RELEVANCY SCORE 40

Have purchased a netbook HP15AY-078TX bearing S.No. CND6300CVS & product id X5Q23PA#ACJ. Want to check the warranty and extended warranty offers.

A:Warranty & Extended warranty offer

Hello  Verify the warranty status here: http://support.hp.com/us-en/checkwarranty     Extended Warranty :http://www8.hp.com/in/en/support-drivers/carepack-services.html?jumpid=in_r10104_in/en/ps/corp/carep...Hope this helps, for any further queries reply to the post and feel free to join us again !!  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee 

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RELEVANCY SCORE 38.8

As the title suggests - my invoice specifically says 3yrs warranty was purchased with my M3800 in November 2014. I'm now showing as out of warranty after 2yrs
I'm having issues with a screen that was replaced in May/June 2016 and would like a replacement as I believe the unit is faulty. Please can you get in touch to resolve.
Thank you.

A:Purchased 3 years warranty; laptop/account showing as out of warranty after 2 years

Hi DModi,
Thank you for reaching out to Dell Community Forum.
please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address along with the invoice copy.
Note: please don't mention the service tag or email id on the public forum as it contains your personal information

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RELEVANCY SCORE 32.4

My PC recently got a fairly nasty virus (W32-Sinowal-based Maximus! or something along those lines) so we had to get it wiped. A few days later, my computer was all messed up again. I can only boot up in Safe Mode, my sound doesn't work, and it is running slower than normal. I need to find out if I have another virus (although the guy who fixed it downloaded Norton Anti-Virus and it seemed fine for a few days) or if maybe my computer is just dying. It's about three years old and apparently it was outdated before we even bought it. Is there any way the virus could have affected the computer's hard drive or whatever (yeah, I don't quite know what I'm talking about) or have I maybe gotten another virus? No clue what is going on, so any help is appreciated.
 

A:I think my PC is dying....

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RELEVANCY SCORE 32.4

My son's computer is dying.

It locked up suddenly yesterday while he was browsing the PBS Kids website, which he has done countless number of times. Nothing would revive the computer from its frozen state, so my wife had to do a cold boot.

It took a long time before booting, but it never booted up to even the BIOS screen. The power would come on, with the fans whirling and the lights coming on in the case, but only for 3-5 seconds. Then it would power off on its own, and a few seconds later, the power would cycle on again on its own.

It would keep cycling like this forever until I kept the power button on the case depressed to manually power down the computer.

I thought for sure it's a problem with a dying PSU, so I got a new PSU. I built this system in 2008, so it's been many years after all. I replaced the PSU this evening, and the problem persisted.

Does it mean that I have a dying motherboard?

A:Dying PC

I am buying a new CPU, motherboard, and memory for this computer.

What do you think of the parts? It's not meant to be a top-of-the-line gaming PC, but a respectable one.

I am keeping the GTX 460, the new PSU, the HDD and DVD drive, and the case.

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RELEVANCY SCORE 32.4

hi chaps.

got a odd problem. I get random hangs on my PC, random times of the day, and usually last around 2 mintes at a time. Sometimes it will do it once and then be fine for hours, other times it'll do it half a dozen times an hour.

I got fed up of this happening, so did a clean install of windows 7 and even with just my basic programs on it still does it. Im wondering if this could be a dying OS HD?

spec

Intel Q6600 cpu
MSI p7n platinum mobo
OCZ sli 2gb 1033 RAM
9800GT nvidia GFX
160gb sataII OS HD
320gb sataII backup HD
320gb sataII backup HD
 

A:dying HD?

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RELEVANCY SCORE 32.4

WARRHEY.. feels good to be back amongst some nerds Can't say the same when I'm looking at my ?700 tower that will cost ?20-30 each way to send to be fixed for free under warranty

1. As for almost a year now, regularly when I start my PC the tower turns on but the screen, mouse and keyboard are not activated. Sometimes the screen is activated but does not load any further than the motherboard introduction screen; and recently after loading and logging on, it displays only my desktop background and nothing else at all (I CtrlAltDlt'd to TM & Ran explorer.exe but still nothing). When I reboot it's there again though.

2. A few minutes after turning it on (or instantly... it vaires), there comes a weird sound from the PSU.... sounds like an irregular and much louder noise, not so much a scratch but a non-constant hum... going louder and quieter randomly. PSU is 850W, not strained.

3. The PC also sometimes totally randomly goes extremely sluggish and CPU usage freezes on 100% (whereas it's usually around 5-20%). This is with maybe just one or so programs running... and fan temperatures at a normal level... no overheating. PC now Randomly & regularly freezes totally. Mouse cursor does not even move (GPU temps are stable).

4. After startup, the disc drive used to make a sequence of noises, repeatedly. Sometimes stopping as soon as the Mobo screen pops up, sometimes carrying on even after. Sometimes carrying on if the Mobo screen hasn't popped up (i.e. if problem... Read more

A:PC Dying! :|

If your PSU is making some kind of noise or the fan is irregular, then it needs to be replaced. You can test this theory by going into the Bios and posting the Voltages, Temps and Fan Speeds. If your HDD is making a clicking or scrapping noise, it needs to be replaced. Backup all data immediately! You can test this theory by downloading the ISO image for the Hard Drive Test and burn that to a CD and boot off of the CD and run the HDD tests. You can also do the same for Memtest and test the RAM

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RELEVANCY SCORE 32.4

am running xp prowith athlon 2800+with 120 gig hd it started slowing down
just a little at first and then shutting of and rebooting itself to show an error
message saying windows has recovered fron a critical error then would be alright for a while . now it is that slow it wont even open a prog i put a smaller HD in 40 gig and it worked alright just a little slower than normal
did a clean install on the 120 gig HD AND IT WAS NO DIFFERENT AT ALL
TOOK AGES TO BOOT UP AND SHUT DOWN I thought it could be the drive
but when i tried yet another HD a 60 gig this time it was no different so then i tried slaving the 60 gig off the 40 gig which id had in a previous set up
i got a blue screen + white writing saying windows has closed down to
safegaurd your computer so it seems anything over 40 gig is to much
for it IS MY PROCESSOR KAPUTC,P,U USAGES ARE CONFUSING
hd task usage
40G IDLE 0__5%
100GIG IDLE 80__95%
120 GIG IDLE 100%
40 GIG BURNING AUDIO CD 30 __50%
40 GIG BURNING D.V.D 0__14%
 

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RELEVANCY SCORE 32.4

I apologize if this is in the wrong forum, but I think I'm in trouble

So since yesterday, my computer has been making a loud noise. It is akin to a lawnmower, albeit quieter. The best way I could describe it is a loud VRRRRRRRRRRRR sound which starts about 10 seconds after booting up my computer. I think my hard drive may be dying. My computer crashing a few minutes after booting up is a periodic (once a every two weeks) thing that is also making me think my hard drive is dying. I googled videos of hard drives dying, and it sounds similar to my computer.

I did the most obvious thing first. I opened up my computer and cleaned all the dust off the fan and in general and around the area. I left it unplugged and tried running my computer. It was fine for the next two boots. On the third it started making the sound again, and I had the fan unplugged for the fifth, yet it still was making this noise. I haven't turned the computer on since, but plan on making a backup of all my files onto my portable hard drive. (What is the most elegant way to do this besides dragging and dropping 200 gigs of stuff)

Thanks in advance guys

The specs it says on the outside of my computer

Windows 7
Q8200 Intel core 2 quad processor
4 GB DDR2
640 GB

Acer aspire AX1800-E9232

A:I think my HDD is dying

I'm not a tech here, but I can give some advice since I saw a friend go through some stuff with his screwy laptop.

I would transfer small pieces at a time and start with the higher priority stuff. 1 file at a time would be the best.

It can stop working at any time, and I would not turn it on again unless it was to try to salvage what's on it- it could just die on you and then you will have to find a data recovery service, and I doubt it's that important.

If it's dying with just the normal OS functions, and your data is that important, then you may want to buy an adapter that will allow you to connect the HD via USB to another PC. Extracting data that way may not be as stressful on the HD since it is not dealing with an OS.

Good luck-

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RELEVANCY SCORE 32.4

Can anyone help me revive my PC thats running on Win 98? My windows went corrupt due to some missing files, instead of backing up my important file and apps that I dont want to loose I reinstalled windows again to worsen the case. i can get into safe mode , I have an 8GB USB thumb drive how can i move my files to this drive when the system is not recognizing the thumb drive in safe mode?
honeychico
 

A:Help my dying Win 98 PC

Hhmm, 98se needed a driver for USB thumb drives, which may be why you cannot access it from safe mode. Try installing that driver in safe mode.

Failing that you could simply add your drive to a friends PC in place of a CD/DVD drive (know how to set the master/slave pins if necessary), then you can see your drive from your friends OS and copy files to your thumb drive ad lib.
 

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RELEVANCY SCORE 32.4

For the past few weeks, I've been noticing my icons keeps refreshing or rebuilding itself without touching the icon cache database. Paranoid because I had my first disk crash last year and didn't back up my files, I ran a few tests on this hard drive to see if there is something wrong.

This is the HD Tune results:
I posted a thread about the results above and it seems like everything is all good.
After around a week, I tested my HDD again because the icon rebuilding itself every single time is just driving me nuts. I don't know if it's the HDD or something else entirely that's causing this.

The HD tune results were quite surprising (this was run in safe mode, the results is the same in normal mode):
I got worried now, so I ran another test (still on safe mode):
The result above is slightly different than the first result. It seems the lines are more rougher. The second result is a mystery to me, I don't know why it made so many low dips around the middle even though it's in safe mode.

I was wondering if is it time for a new hard drive? I'm thinking about buying an SSD. Also, this computer was bought around 4 months ago and this computer is RMA'ed. The first computer I got had a fan problem, and I RMA'ed it and got this new one without any charge.
If I may add, there are no sounds coming from the hard drive. If I put my ears really close to the hard drive, I only hear clicking sounds (not "Click of death" sounds) that sounds like the hard disk is parking. Ev... Read more

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RELEVANCY SCORE 32.4

hi all been looking around the forums for more then 2 hours and i can't find the answer to my HUGE problem: system is rebooting itself over and over. Cannot even go in safe mode nothing. I am using a very old recovery disk that i have because the one i did on a cd rom disk is not read by my computer!! please help memy computer is my life I have al my things on there.

Cynthia

A:need help I am dying here!!!!!

Hi and welcome. I am moving this from XP to the Am I Infected forum for now. You can access the internet.Let' run this first then MBAM below....Please run the VIPRE Rescue Program After that run MBAM (MalwareBytes):NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If ... Read more

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RELEVANCY SCORE 32.4

I replaced my mobo and CPU a couple months ago.. and every once and a while (about once every two days) something inside my computer would turn off then back on.. but my computer would still work when it did so.. I thought it wasn't important but now.. its doing it every couple of seconds.. it's kind of worrying me. Any of you know what it might be? (im thinking my CPU)
 

A:something dying?

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RELEVANCY SCORE 32.4

I have been having some issues with my Pioneer DVD-+RW (DVR-106D) for the last few days.
When I burn a disc with Nero, I also verify the disc after burning. The verify work out fine, but when I immediately put the disc back in to read it, I cannot read the disc at all. The PC doesn't even recognise the disc.
I have tried reading the disc in a very old DVD-ROM drive (Aopen DVD-9632) and it reads fine. This drive has been my old faithfull as it will read bad discs OK.

Does this most likely mean my drive is on it's last legs? What is a good drive to go for to replace it if it is dying? Another Pioneer?

Thanks
 

A:DVD-RW Dying?

Howdy,
Try uninstalling Nero and restarting the PC and then re-installing Nero and apply any Nero updates...restart the PC.....this worked for me with a similar problem.
 

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RELEVANCY SCORE 32.4

Hey folks,
I recently added a NIC card to my comp because the one on my motherboard wouldn't work preoperly. Everything was fine for a few days but then my graphics card began to play up. The top of the display was fine, but the bottom three quarters was a cross between grey and odd colours. I took the NIC card out thinking I had overloaded the graphics card, turned it on and all was fine. Then after 5 minutes it began to play up again, but only when I was burning a DVD. I think it's the PSU as it's 2 and a half years old, I don't think it's pumping out enough juice for everything. The problem is gradually getting worst.

Would you recomend a PSU change or do you know if it's something else. Your help is appreciated.

ED

A:Is my PSU dying?

Hi Ed and welcome to Vista Forums

It's possible, but unlikely. What has probably happened is that you have knocked your graphics card when inserting the NIC card, with the result that it is no longer seated correctly in its slot. What I suggest is that you remove the card, blow the slot out to remove any dust and then reinsert the card securely. If your motherboard has onboard graphics, you might also like to try using that prior to reinstalling the graphics card just in case the card is failing. If the graphics problem disappears when you use the onboard graphics but return when you use the card, then the card has most likely failed.

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RELEVANCY SCORE 32.4

Hi,

I am having a problem with my PC, which is running Win 2000.

I think my PSU had a loose connection, as if my knee ever knocked the tower it would restart. One evening the computer wouldn't boot, the light was on but nothing happened and there was no beep, which signals the PC starting up. In short, I damaged the PSU further trying to get the computer to start. I have since replaced the PSU with a higher watt and it booted up and it seemed ok for a day or two. However, after Call of Duty crashed, it has just died again and wouldn't boot up at all.

I'm very worried that the PC could die on me permanently and would like to try and identify the problem. Here are the things that I think might be causing it:

1) Linked to Call of Duty crashing?
2) Device manager is showing that Multimedia Video Controller driver is unknown
3) Hard drive failure
4) Bad memory stick
 

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RELEVANCY SCORE 32.4

Well... I had an interesting evening today.

Mom was using her PC as she normally does (formerly mine), when suddenly, a savage BSOD appeared, it pointed to atikumg (IIRC), so I assumed the drivers were faulty, so, I unisnstalled drivers, ran AMD driver cleanup, ran Ccleaner and upgraded to the latest drivers that VGA can have. No more BSODS, but system tends to hang completely at random times, which is weird.

This PC was working nicely since 2006... until just today, when it's exhbiting this symptoms just suddenly.

I've cleaned the system, removing any dust, replacing thermal paste on even the VGA itself, I need to test if problem persists tomorrow. System runs cool so far... I'm suspecting the PSU is dying somehow (I don't know how, probably a big ray that impacted nearby two days ago, even with the PC off?)

The VGA works, doesn't smell like burned... nor the PSU, all the rest of the components look good, no bad capacitors on the MoBo or such...

I'm leaving more details here if this helps somehow:
- CPU Temp Idle: 30 - 35 C?
- CPU Temp Full Throttle: 50 C?
- VGA Idle: 38 C?
- VGA Stressed/Full Throttle: 55 C?

The VGA is a Radeon HD 4350... not a gaming card, not even a card that draws a lot of power, the PSU is a PiXXo Transformer 800W 80+ Certification. The rest can be found on my System Spec section.

Is the PSU dying or the VGA? This setup worked like a charm 8+ years or so... this just started to happen suddenly. Ah! This tends to happen whenever she browses the we... Read more

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RELEVANCY SCORE 32.4

I have a LiteON SOHW 1673S DVD/CD burner, which I just tried to use to burn a set of backup disks with Dantz Retrospect Express. After an hour on the first disk and very near the capacity of it, I got an error -206, which said that it had failed either due to bad media or a dirty or damaged head. I ran my cleaning disk, and then ran Nero CD-DVD Drive speed on a movie DVD. That sailed through all of the phases of testing, until the last one for CPU utilization at 8x. It then also popped an error saying: "L-EC uncorrectable error (031105). I Googled for this, and all that I found indicated that the drive was probably dying. I just sent an email to LiteON tech support, but judging from my experience from other companies, I may have to wait some time for an answer, and then it may not be of much use. I'm really hoping that someone here can shed some light on this.
 

A:Is It Dying?

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RELEVANCY SCORE 32.4

fhfhfg

erttttttttte
 

A:My psu's are dying

Hello and welcome to Techspot.

What is the voltage coming out of your mains power supply and does it match the input voltage on the psu?

It is also possible that your mains powersupply is dirty I.E power surges etc.

Have you considered getting some anti surge protection?

Regards Howard

:wave: :wave:
 

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RELEVANCY SCORE 32.4

I'm an IT teacher and I've fixed my PC many a time after Spyware/Virus attacks but after 3 days of giving it my all, this one has me beat.

I've gone through the 5 step process requested:

Step #1 - Running Scanners
I've run 4 Spyware scanners at least twice each in safe mode and not in safe mode:
- Ad-aware SE + VX2 addon
- Spybot
- CWShredder
- Spyware Doctor (Which I bought)

Step #2 - Antivirus
- I ran NOD32 multiple times

Step 3 - Uninstall
I uninstalled everything I could, I've stripped my machine practically bare

Step 4 - Rogue/Suspect Programs
I did this, nothing found

Step 5 - Windows Service Pack 1a
I downloaded it and tried to run it and it stopped when it found C:\WINDOWS\System32\drivers\atapi.sys was running. I couldn't stop it despite killing everything in the Process list through task manager that wasn't essential

My machine right now is working fine but as soon as I reboot it...."IEXPLORE.EXE" just opens of it's own accord in the process list and I can hear "link clicking" in the background despite an actual webpage rarely appearing (although it occasionally does, normally advertising common to many a site). My ZoneAlarm firewall goes crazy and my machine grinds to a halt. I can kill the process and it unfreezes but instantly opens a new "IEXPLORE.EXE" and within seconds it's consumed all teh CPU time again. After running through the system with a variety of scanners it disappears but upon reboot, ... Read more

A:I'm dying...

Welcome to TSF.

You have a trojan infection there...

Please print the below instructions or copy them to Notepad.

Restart your computer and boot into Safe Mode (if you don't know how, go to http://www.bleepingcomputer.com/foru...howtutorial=61 ). Make sure to close any internet browsers that may still be open.

Run a scan in HijackThis. Check each of the following if they still exist and hit 'Fix Checked' after you checked the last one:

O21 - SSODL: IEFilter - {BDFAD01A-C4C2-4A27-B415-65E4ED94AB3E} - C:\WINDOWS\system32\IEFilter.dll

Locate the following Files/Folders and delete them if they exist (if no location given, just do a search for them):

C:\WINDOWS\system32\IEFilter.dll

Restart. Perform an online scan with Internet Explorer at Panda ActiveScan http://www.pandasoftware.com/products/activescan.htm

* Click on 'Scan your PC' button. There should be a popup - if you have a pop-up blocker, make sure it's not blocking it.
* Click 'Check Now' & a pop-up window will appear.
* Enter your Country, State and E-mail Address & click 'Scan Now' - begin downloading Panda's ActiveX controls (8 MB size).
* Begin the scan by selecting My Computer.
* If it finds any malware, it will offer you a report. Ignore any entry it finds (since it wants you to buy the program for removal) as we will address this later.
* Click on see report. Then click Save report.
* Post that log in your next reply along with a new HijackThis log.

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RELEVANCY SCORE 32.4

hey guys, i got a problem i hope you can help me with.

this computer is having serious issues, it is conastantly running at 100% under the task manager performance window, and it is so ssslllooowwww.

i believe it may be in issue with realscheduler, seems to be better for a little bit after ending that , but i cant seem to remove it.

here is the hijack this log, and then if there are any other suggestions i would greatly appreciate it.
Logfile of HijackThis v1.99.1
Scan saved at 8:20:05 PM, on 3/26/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\CTSvcCDA.EXE
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\WINDOWS\system32\scagent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\Program Files\2Wire\2PortalMon.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program... Read more

A:HELP! im dying here

Well one thing I notice is you are running 2 anti-virus programs at the same time. That right there will cause conflict on a system.

Go to Control Panel - Add/Remove Programs
Uninstall (if listed there): SideStep

With IE closed, run Hijack This again and put a checkmark on these entries. Then hit "fix checked":

O2 - BHO: (no name) - {D714A94F-123A-45CC-8F03-040BCAF82AD6} - C:\WINDOWS\Downloaded Program Files\SbCIe028.dll

O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE

O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) - http://wdownload.weatherbug.com/min...ransporter.cab?

O16 - DPF: {4D7F48C0-CB49-4EA6-97D4-04F4EACC2F3B} (InstallShield Setup Player 2K2) - http://www.napster.com/client/setup.exe

O16 - DPF: {640B39C1-D713-464F-92C3-75BD972B95EE} - http://www.sidestep.com/get/k42037/sb028.cab

O18 - Filter: text/html - {EE7A946E-61FA-4979-87B8-A6C462E6FA62} - C:\WINDOWS\httpfilter.dll

O23 - Service: .nllltsss - - (no file)

O23 - Service: Security Agent (scagent) - Unknown owner - C:\WINDOWS\system32\scagent.exe" start (file missing)

Boot into Safe Mode (start tapping the F8 on Startup, before the Windows Logo screen)

Navigate to the C:\Windows\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

Go to Start > Run and type %temp% in the Run box. The Temp folder will open. Click Edit > Select All then Edit > Delete to delete the entire co... Read more

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RELEVANCY SCORE 32.4

Hi all,

I have noticed a few strange things regarding my HD lately. I have re-imaged my laptop a few times lately and once its completed i always run disk check after. The last 2 re-images i have done have shown a lot of cluster errors in disk check. I actually tried to create a new image with Macrium and it threw me an error half way through saying it could not read a part of the drive so again i did a disk check it found a few errors but after that i did manage to create a new image.

I have just downloaded crystal disk info and this is what it showed


Uploaded with ImageShack.us

Is there a test i can run within the program or can i safely trust wat the program says with regards to caution?

hope you can help

A:Is my HD dying?

Welcome
Dont guess, take this test. Used many times for BSOD problems
Be sure to back up your stuff first. Not due to the test but the HD may go at any time
Test Hard Drive HD Diagnostic or this test Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.

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RELEVANCY SCORE 32.4

The other month I bought a new GPU, R9 380 2GB to replace a GTX 750 Ti 2GB.
When I open My PC, it takes forever to load and I have to restart Windows Explorer a few times to get it to display my HDD's and other things.
I also make videos for YouTube and they usually play pretty well in preview, but its all "framey" or choppy. Also the rendering usually takes about 10-20 minutes for a 10 minute video but lately its been taking 2-3 hours (I haven't adjusted or changed any settings to make any files to be bigger or anything).
Also when I'm trying to copy videos and pictures off of my camera through USB or through putting my SD Card in the side of the printer, I click on a file on the camera and windows explorer freezes and it doesn't even say not responding, it just doesn't respond to anything.
The games are running really slow also, and it's honestly frustrating.
(Side note, I have to restart my PC at least 3 times a day to speed it up and make it bearable to use but sometimes that doesn't even work).

If anyone could help me find what's wrong. I'd be very, very grateful.

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RELEVANCY SCORE 32.4

So, I've had an Visiontek Radeon 9200 SE [128mb PCI] for about four years now, maybe five. It's served me well, but it just ain't up to scratch anymore. However, money's hard to come by, given my lifestyle - don't ask. So, I make do.
However, lately, whenever I start up my computer, Windows loads, and a few moments after I log in, my screen goes black. Not only that, but my monitor goes into standby mode [makes loud "click!" sound I've come to associate with a monitor powering on, and the light goes from green to amber.] This only lasts a few seconds, but it's long enough to be a distraction.
And I can't help but wonder if it's my graphics card, or if it's something else. If so, is it serious?
Also worth noting is the fact that the taskbar remains black for several seconds after everything else. What gives?
 

A:Dying GPU?

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RELEVANCY SCORE 32.4

can someone giv me a solution to clear this viruses?
1)MS-DOS viruses
2)Script viruses
3)Trojan horses
4)Backdoor and Trojan horses
These are the names of the virus i found in my AVG virus vault. There are 450 of them there. can someone reply fast before they start to spead pls.

A:Need help~~~ pc really dying =(

ps i forget to post the hijackthis log on my previous post
so i now will paste the main log below and attached the extra log also


Deckard's System Scanner v20071014.68
Run by Owner on 2008-01-12 18:14:41
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
90: 2008-01-12 10:15:01 UTC - RP356 - Deckard's System Scanner Restore Point
89: 2008-01-12 09:19:45 UTC - RP355 - Software Distribution Service 3.0
88: 2008-01-06 08:40:41 UTC - RP354 - System Checkpoint
87: 2007-12-31 10:34:01 UTC - RP353 - System Checkpoint
86: 2007-12-30 05:13:07 UTC - RP352 - System Checkpoint


-- First Restore Point --
1: 2007-10-08 11:55:55 UTC - RP267 - System Checkpoint


Backed up registry hives.
Performed disk cleanup.

Total Physical Memory: 248 MiB (512 MiB recommended).


-- HijackThis Clone ------------------------------------------------------------


Emulating logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2008-01-12 18:21:11
Platform: Windows XP Service Pack 2 (5.01.2600)
MSIE: Internet Explorer (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\system32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.ex... Read more

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RELEVANCY SCORE 32.4

Hi,

I have a problem. When loading windows, it boots for 15 minutes on the logo screen and goes no where so I reboot the computer and boot in safe mode, which takes like 10 minutes to boot. The computer is extremely slow! At the moment I am backing up my files to my modified xbox with XBMC with a 200gb HDD which usually goes @ 10MB/s. Now it's doing like 500KB/s to 1.5MB/s. It's taking forever! When ever my HDD is Idle ( no blinking red light on case or HDD read or write sounds) my CPU is normal. Open a foler, file, rar, a browser, and FTP, anything, my CPU spikes to 50% with a certain task called "Hardware Interrupts". It hogs my CPU @ 50%. It doesn't specify what the hardware is. I think it could be my HDD.if I were to close the FlashFXP, It shoots right down to 0%. Anything I open or execute, BOOM, 50%.

Could it be my HDD dying? or would a simple re-format fix it?

SMART screenshot:

SMART says all is OK but the values = worst. is that normal?

What do you guys think?

Thanks!

System Specs:

Mobo: Asus P5K-Combo
Proc: P4 3.0ghz Prescott (overclocked to 3.6ghz)
RAM: Corsair XMS 2x1gb 667mhz (overclocked 720mhz)
Video: Sapphire x1650pro 512mb
HDD: View Screenshot please
PSU: Some 450W PSU with 18 amps on the 12v
(I re-posted this in the Storage and Networking forums, seemed more appropriate. sorry.)
 

A:Is my HDD dying?

Yes I'm thinking drive issue too.
It would be better to run a Diagnostics on it (from the manufacture)
Please refer here: http://www.techspot.com/vb/topic7602.html

Just In Case, remove any internal PCI cards (Sound; Modem; Extra Video Card; ...) and also unplug all externals, except Power; (!) Video; Keyboard; Mouse
 

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RELEVANCY SCORE 32.4

Hi,
Hope someone can help me here. My PC started acting up about 3 months ago. First it kept restarting and when it came back on I reported the 'serious error' the system had recovered from. I get this message...
Error Message: STOP 0x000000EA THREAD_STUCK_IN_DEVICE_DRIVER (Q293078)
I followed the self help as best I could but no improvement, and things are getting steadily worse. Now I cannot play audio/video, and loads of things 'encounter a problem and need to close', today even the screensaver!
I have scanned entire system with Norton, no virus, I have cleaned up spyware with Ad-Aware. I think I have installed an updated device driver for graphics card. Please help, whilst I can still get on the net!
Steve PS. Just had an error message that said 'generic Host Processor has encountered a problem and needs to close. Is there anything I need to do before anyone will help me? This HJT thingy for instance?
 

A:HELP!! My PC is dying

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RELEVANCY SCORE 32.4

My laptop started freezing after 2-3 minutes after startup regardless of what I do. I couldn't restore to a previous state because the computer would freeze up before I get a chance to. I tried booting up in safe mode but it gets stopped at crcdisk.sys

I went into diagnostics and ran the smart scan.
The following errors were documented:

Smart Long Self Test Failed
0F00:075D
MSG: IDE device failed
the self test failed the read portion of the test

Read Test Failed
0F00:0244
MSG: Block 157355265
Uncorrectable data error or media is write protected

Verify Test Failed
0F00:1A44
MSG: Block 157355266
Uncorrectable data error or media is write protected

Before I completely scrap my HD, can anybody diagnose what is specifically wrong with my laptop? Is there any way to recover what I have on the HD and back it up first? Are there any more tests I should do to further confirm the results?

Thanks
 

A:HDD dying?

If you have a rescue floppy or cd it maybe possible to boot up and then copy important files to an external HD cd or usb drive. But at least you will be replacing the defective HD.
 

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RELEVANCY SCORE 32.4

Some time ago, I posted on this forum that my pc freezed often for no apparent reason.

It turned out that my motherboard was melted.

I changed it, and got a brand new one. Also changed processor and videocard.
After few days my machine shut down by itself, and didnt turned on anyomore.

So I brought it to a technician I knew and he got us a brand new (more powerful) Power supply (the older one was crappy, as you tech support folks said to me).

Everything worked like a charm for a week or two.
This morning, it shut down by itself, and I wasnt able to turn it on again immidiatly, but only after several minutes.

What is happening and what should I do?
Sorry for my poor english, Im not a native-speaker

A:My pc is dying (again)

What's the new power supply unit like? Open the case and post back with the details from the PSU label (make, watts, amps) and your full system specs.

Example of PSU label:


Download Sensors View and post a screenshot of its readings from when you first switch on, and another after you've run some programs for a while.

When you fitted the new CPU did you reapply some thermal paste? Instructions

Blow any dust out from your case with a can of compressed air, especially around the fans and heatsink. How are your case fans positioned and are they all spinning and unobstructed?

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RELEVANCY SCORE 32.4

hi

i got a new 250gb drive recently and installed it in place of an older 80gb one. i reinstalled windows, transferred my data, and the drive worked fine, for about a month until now. it just quits spinning sometimes. i can hear it click off. and sometimes the BIOS won't list the drive. i've also noticed that giving the drive a little tap will cause it to restart. i've checked the power cables, theyre fine. securely plugged and the voltages are good to.

should i rma it?
 

A:new HD dying?

Yes your hard drive is going up. What's happening is, the read arm is falling onto the plate. By tapping the HD, you cause the arm to come back up off the plate, which allows the plate to resume spinning. If you don;t know what I;m talking about, think about a record player. The inside of a hard drive is for all intents and purposes identical.
 

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RELEVANCY SCORE 32.4

Sorry if Im a bit quick, but I dont know if I'll be able to finish this message before the pc crashes.

Recently, after no particular event, my pc started to freeze. Freeze completely.
It doesnt respond to anything. The freezing seem to happen at random...no particualr event seems to be involved.
It happens in safe mode too and sometimes even during the boot sequence

I tried to make various virus & spyware scans, but I never got them complete because the pc freezed before it could complete them.
The pc works flawlessy...before hanging.

Its worth to note that the local temprature is 30? and the humidity percentage is around 62%...could this be the cause?

THanks in advance!

A:My pc is dying...

I'd do a physical inspection for dust clogged fans, then I'd do a digital inspection by going into BIOS and looking around for temperature readings & voltage readings.

I'm thinking either the CPU is shutting itself off due to high temps or the power supply is failing.

If your BIOS doesn't report these things (pretty sure any modern BIOS does) then maybe you can get it to run long enuf to install Speedfan or Everest or another diagnostic utility?

Open the PC case and aim a portable room fan in there, set on medium or high. Unless the CPU is making terrible contact with the heatsink this should knock several degrees off your processor temp. Then see if it'll run.

How old is this PC anyway? While you've got the hood up inspect the motherboard capacitors for signs of failure. Google "badcaps" for some pictures.

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RELEVANCY SCORE 32.4

Hello all - a strange thing happened the other day ( two days in fact ). On startup
the screen stayed on the bios for a few minutes then loaded windows. Normally the bios screen is only on for a few seconds. Windows loaded and
seemed to be fine. However the reset switch which normally flashes when the
hard drive is being accessed stayed on. A reboot didn't do anything. The next day
it was the same thing. Local Radio Shack dude said that the cpu is getting ready
to die. Yesterday and today all is back to normal. And no, the interior is not full
of dust. Is my $$$ cpu ill or is it something not so drastic?
Mike

win7 64
i7 920 cpu 2.67 mHz
6gB RAM
500gB drive
1tB usb drive for backup

A:cpu dying?

That happens to my computer from time to time and it's not from the cpu dying, when the cpu goes it goes. I have never known one just to slowly die. Sometimes after a hard reboot of my system it will hang on the bios screen until the system regains it's bearings sort of speak. I don't think you have any major problems but the size of the drive powering up could do that also, it's nothing to fret over...

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RELEVANCY SCORE 32.4

Uh, i don't know if i'm asking this in the right place but i'm just trying to cover all my bases and get as much help as I can. Alright, so i got a dig camera for christmas it's a Canon PowerShot A60. It had been working great i enjoy it i take it to shows and get some pretty good shots. But my brother recently borrowed it and took it on a trip.

I notice a couple weeks ago some lines running through the screen when i took some shots outside. I payed no real notice of it cause my pictures did not seem effected.

But he brought it back and i turned it on last night. The screen was black and the lens noise sounded a little diffrent. I changed the batteries hoping to that would fix it. I changed the card cause i was using a new one and i didn't have much faith in it, that didn't work though. then i took some pictures and they turned out looking like speeding car shots w/ streaks of color flashing across. i tried to mess around with it a little and i got one clear shot off. But then it went back to fuzzy Georgia O'keeffe style art.

i personally think it's something to do w/ the lens, so i'm going to get some lens cleaning stuff. Please HELP! I love my camera so much, i haven't had it for a week. any advice would be helpful. cat
 

A:My dig is dying...I think

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RELEVANCY SCORE 32.4

ok i bought a cpu from a Lan Cafe a few years ago and it was very good but then after a while i got a trojan... so the cpu started to get slower and so i decided to get EZTRUST. But after i got it my cpu freezes everytime i open an application... What can be the problem? How can i fix this?
 

A:cpu dying!

You've left out a lot of information. The CPU itself is not dying. If you have a trojan you need to get rid of it for your system to operate correctly again. If the system freezes doing anything in windows normally then try and boot up in safe mode(tapping F8 during the windows splash screen).

Download and run the following in safe mode: Ad-aware, Spybot Search + Destroy, AVG anti-virus, Symnatec Stinger(these are all free).

If you are running windows XP you will need to disable system restore(which will also delete all restore points) before doing the above scans. This is necessary as a lot of nasty trojans/viruses embed themselves in system restore to re-infest your system.

Alternatively if you feel all is lost and you have nothing important you can't get back again you can always re-format the hard drive and do a clean install of windows(last resort of course).
 

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RELEVANCY SCORE 32.4

I don't know if this is a Vista problem, or just a general problem, but it never happened when I had XP so here goes...

Every time I close an internet window, the whole thing dies. A little thingy comes up saying "Windows Internet Explorer has stopped working", then it tells me it's searching for a solution to the problem...and then it closes all the other windows. Which is particularly annoying when you're a student trying to research something and end up losing that really good website you just found. It means that I end up with a hopelessly cluttered desktop with about ten internet windows up, but I can't close them because if I do, the whole thing goes.

A friend of mine has Vista, but it doesn't happen to her. Is it just me? Is there anything I can do to make it stop doing this?

Thanks a lot!
 

A:My net keeps dying...

Ysgrifenna said:

Is there anything I can do to make it stop doing this?Click to expand...
http://www.mozilla.com/en-US/firefox/
 

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RELEVANCY SCORE 32.4

Problem with HP computer running Windows XP SP3 with 2.9 gHz intel pentium processor; 200gBhard drive with 53gB free; 3192mB usable memory in 4 sticks; started hanging on "Windows is shutting down" screen. Have tried everything recommended on malware forum, including unchecking everything in startup and everything (except microsoft stuff) in services tab of msconfig. Uninstalled some programs, including Advanced System Optimizer3 that somebody said might be a problem. Right before shutdown, if I go into Task Manager, nothing is running, so that doesn't tell me what is hanging up. I uninstalled my old antivirus program and installed AntiVir because somebody said it was better, but even running Kaspersky online scanner I can't find any viruses, and I use Malwarebytes, CCleaner and spybot superantispyware pretty religiously, so now I'm wondering if this shutdown problem is my PC trying to tell me its useful life is over???

That's why I am posting here, since this is the hardware forum.

Do y'all think I have a hardware problem?

The PC starts up in a flash now, but just won't shut down by itself....

Thanks for your help. Fortunately I had done a complete backup of my documents to my simpletech mini external hard drive the day before the problems started, so assuming that drive doesn't die, I at least haven't lost anything, although I'm afraid to do any work on the PC until I figure out where I am.

I will await your exper... Read more

A:Could my PC be dying?

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RELEVANCY SCORE 32.4

Hi all,

I'm not very computer literate so i hope i make sense. I'm having a lot of probs with my pc just shutting down....

Last week whilst playing warcraft my game ended abruptly with an error (not a server disconnect) This happened a few times.

For the last few days something new happens... while playing warcraft only my pc will shut down... as if i've pulled the plug. It used to auto load again but i changed this so it will give me an error message and this is what i get

A problem has been detected and windows has shut down to prevent damage to
| your computer.
|
| If this is the first time you've seen this Stop error screen restart your
| computer. If this screen appears again follow these steps:... See more
|
| Check to make sure you have adequate disk space. If a driver is identified
| in the Stop message, disable the driver or check with the manufacturer for
| updates. Try changing video adapters.
|
| Check with your hardware vendor for any BIOS updates. Disable BIOS memory
| options such as caching or shadowing. If you need to use safe mode to remove
| or disable components, restart your computer, Press F8 to select advanced
| startup options and then select safe mode.
|
| Technical Information:
|
| ***STOP:0x0000007E(0x0000005, 0xBF22af86, 0xAA28CA70, OXAA28C76C)
|
| ***ati3duag.dll-address (forgot to write this down )
|
| Beginning dump of physical memory.
| Physical memory dump complete.
| Contact your system administrator or technical support g... Read more

A:my pc is dying :(

Start/Run...type chkdsk /r (space between k and /) and hit Enter. Type Y in response to new screen and hit Enter.

Uninstall the ATI video drivers, including all ATI software that is reflected in Add/Remove Programs..

Reboot the system, chkdsk /r will execute.

After system boots into XP, install ATI drivers.

Louis

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