This is Manish Kumar. I bought Dell laptop from Olympia, WA last year. Now I am in India and I am facing some issues which I think are related to the hardware. Is there any way that I can transfer laptop warranty to India so that I can get it repaired at the Dell service center here in India?
Thanks in advance,
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If you purchased the system with an onsite warranty (extra cost), yes - it can be transferred. If you did not, you must upgrade to an onsite warranty at extra cost before it can be transferred.
Hi, This laptop has a genuine Windows 10 OS preintsalled. I have installed a Linux OS in external Hard Disk and booting from this laptop. Does it affect my first year free warranty ?
Hi, Yes and No. If your machine failed by Linux then this will void warranty. I always say warranty is a very GREY area. Regards.Read other 2 answers
Hi, I recently bought Dell Inspiron 15 3567 model in Dubai after getting the confirmation from Dell representative that International Warranty is available in India. I was informed to register online by changing the service tag to India.
Can you please help with the proper procedure to register my product so that I can claim warranty service in India
First -- there are no "Dell representatives" in Dubai -- all systems there are sold through resellers, not Dell.
1. Have purchased (or now purchase) an onsite service plan - from Dell. Basic depot warranty (and any Dubai reseller warranty) will not transfer.
2. The system model you purchased MUST be sold in India.
3. You must transfer your ownership of the system with Dell:
In all likelihood you'll need to start with the reseller from whom you purchased.
I have purchased
Dell Inspiron 15 Laptop Computer - 15.6" Screen / 6th Gen Intel Core i7 Processor / 1TB Hard Drive / 12GB Memory/ Windows 10
from amazon.com in US and they provide me 1 Year Dell Warranty on Parts and Labor there and now I am in India. Now I want warranty in India What should I do for it?
Hi, I have just bought an Aspire E 15 in India. How do I get an extended warranty for 2nd and 3rd yrs and where to make the payment? Thanks in advance.
Go to https://www.shopacer.co.in/and register you laptop by paying 574 (499+taxes) in Warranty Extension Offers tab.You can also register for free antivirus andblutooth headphones for 574(499+taxes) which is worth of 2999.Read other 1 answers
i am trying to reach customer care to extend warranty of my HP envy Laptop but i am not getting proper customer care tool free no. Eventhough i had discussion with HP Customer Care Agent they guide by giving wrong tool free no and at last they got my phone no and email id. but i didn't get call yet and mail too. Can you plz guide me by giving proper toll free no. Regards,AnbusundaramRead other answers
sir hi actually i bought my lappi last year in the month of may 25th and since i was in last year of my collage i did not bother to extend becouse of money issue. can i extend the warranty of the lapptop now ??pls help and if yes then what all the procedure i need to follow. ? w/w aayan akash.Read other answers
Guys I am from India I want to buy a laptop
I want a laptop that should have 4 or 3 GB ram and 500 gb hard disk, 1 gb graphic card and i5 processor. I wanted to buy it from dell but I don't know which brand is the best because i use desktop.
And the price should be between 35ks to 45ks.
I need your help guys just tell me which one is the best.
And most importantly i forgot to mention i need at least 3 to 4 hours of battery backup
A lot of machines have that specification - Toshiba, Dell, HP, Sony, Acer
I dont know the brands available in India - however, I have moved to hardware forum, & changed the title - you may get more response
I am considering buying a 6 month old HP Desktop from a 2nd party and am wondering if the product warranty will still be honored?
Richikins Hello;Allow me to welcome you to the HP forums!Sorry, but this is just a community self-help forum staffed by volunteers. HP maintains no official presence here and we are not authorized to deal with warranty issues.For warranty issues, you will need to contact HP Customer Support directly.If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.htmlNOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!---------------------------------------However, HP Customer Support is generally not available on the weekends, so you might have to wait until Monday to contact them.---------------------------------------Good LuckRead other 2 answers
I want to buy a Dell laptop. When I compare the prices between India and the US, I found that it is more affordable to ship it from the US.
Is it possible to ship the laptop from the US, if so what will be the Shipping charges?Will it be delivered safely?
Any valueable inputs deeply appreciated.
Unless you know someone in the US who can order for you and ship, no - Dell won't ship internationally.
Even then, remember that the warranty applies to the country of purchase - you'll have to transfer ownership and warranty when you receive the system.
I had a Dell laptop Inspiron 15 3000 Series (Inrel(R)) - 3543, I purchased it from US. I have sent that laptop to my house in India and it got stolen from there. I launch a Police complaint there with the serial number I got from Dell support team. but now, Police is asking me some mac id (I do not know what it means), so my question is where can I get this id ?
Thanks in advance for your reply.
I think that they are referring to the mac address ID of the onboard network card. But we do not have those. All we provide is the service tag number and express service code number. Which are found on the laptop itself and your Dell invoice.Read other 1 answers
My laptop's display stopped functioning about 3 weeks back . The power button light is turning on and it's charging as well but display isn't functioning. I submitted it to the authorised service centre and they suggested to replace the motherboard but the motherboard is not available here in India for my laptop model. I bought it from the US. I spoke to US support and they said i will have to bring the laptop to them which isn't possible right now because I am in India now. Can someone please suggest an alternative? Can i replace it with another motherboard ? Variants of this laptop are available in the Indian market, will that work? PLEASE HELP.Read other answers
my daughter is attending University in Australia, she needs a replacement laptop, I am considering purchase from Dell Outlet Australia. She will be returning to the UK later this year.
Could you kindly confirm that if an International Ownership Transfer Form is correctly submitted on arrival in UK then the Warranty provided via Dell Outlet Australia will be honoured by Dell UK.
Okay so I had bought an alienware alpha on ebay. It worked okay up until a little while ago. I contacted support to try and get it repaired. Was told i needed a warrenty transfer from the previous owner to myself. Its still in warrenty for 35 more days through dell.. I contacted chat and they said they transfered the tag to my name. So then I called support back since the tag was supposdely in my name now. Low and behold right before they were going to order a new mother board for it. The support agent (phone) says that the warrent still was not in my name as I was told before that it was, and that she cant do it unless its in my name. Soo yeah im stumped now.
So again, initially I tried to do the online warranty transfer even though all I know about the person I bought it from is the two invoices that I got from ebay and paypal of the purchase that was a few months ago ( I bought it used originally). I just put that info in but still no response... I emailed the seller and still no response.
The funny thing is that the guy I talked to on live chat said it was all in my name now. Yet when I called in by phone, the lady said that it wasnt letting her submit the request to get the motherboard swapped out. and that it (the previous owners warrenty) was "mostly blank". Yet when I tried to register it is says its already registered...and wont let me put my info. IDK im so confused. I just want my machine to have a new motherboard (freezing issues, its complic... Read more
Best to post this thread in the Customer Care Forum, here:http://en.community.dell.com/support-forums/customercare/f/4674.aspxBev.Read other 1 answers
As the title suggests - my invoice specifically says 3yrs warranty was purchased with my M3800 in November 2014. I'm now showing as out of warranty after 2yrs
I'm having issues with a screen that was replaced in May/June 2016 and would like a replacement as I believe the unit is faulty. Please can you get in touch to resolve.
Thank you for reaching out to Dell Community Forum.
please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address along with the invoice copy.
Note: please don't mention the service tag or email id on the public forum as it contains your personal information
What are problems to transfer my files from 4 year old 702X laptop to similar running windows 7 (bought through yourselves. EASY TRANSFER quoted within your software. Will someone send me an appropriate EMAIL reply with specification of new machine, price etc. How easy is it to connect to broadband (as currently)
Still not convinced that I buy new dell. Possibly extend software for another year? hardware 4 year old!
I am considering what to do.
How long will windows 7 be supported?
prefer email to telephone support at present
Thank you for writing to us!
In this case we would suggest you to go online to the Dell website and configure the system at your cost .
In terms of how long windows 7 will be support ? You will get support as long as the system is under warranty .
If the system is not under warranty you will still get support however it will be paid.
HOW DOES MY WARRANTY RUN OUT THE SAME DAY I BUY MY HP NOTEBOOK ?
Hi,Contact HP in your region directly for this. It's pretty simple, that date you're seeing is from manufactured date, so it's been 1 year it was manufactured.Just be ready with purchase invoice receipt possibly scanned copy. Send it HP technical support when asked.http://www8.hp.com/us/en/contact-hp/ww-phone-assist.htmlRegardsVisruthRead other 1 answers
On black friday sale i am planning to buy HP laptop. I am buying it from UK. Will i get warranty in Inida for the same?
Hello, Your Laptop should be under Global warranty of HP . Check with sales rep before buying!! IMPPlease go through this document;http://support.hp.com/us-en/document/bpr01266#AbT1 Hope this helps, for any further queries reply to the post and feel free to join us again **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP EmployeeRead other 3 answers
Hello. I got an Laptop Lenovo IDEAPAD g50-80 from Romania. After two months i moved to UK... And now my Hard Disk doesn't work anymore... can i go with it at Warranty here in UK? i got the Bill from when i bought it and all the papers which was inside the boxRead other answers
i have already asked this question but i had a bereavement in the family
If you have the Invoice copy of the PC and you just to log a ticket with HP technical support .They will have the Proof of purchase to get validated and will fix this Issue.Read other 2 answers
Hello every one i just bought a new hp laptop in pakistan from a local. he gave me one year warranty <invoice>while when i connected the laptop to internet a message popped up showing that my laptop warranty will expore in the next month in july and laptop warrantty was started in july 15. so tell me how the warranty thing work in pakistan .or is this a Fruad or somthing . and he did't even give me the warranty card so please help me .if someone have had experince in buying hp laptop. my laptop model is hp pavilion notebook 15 ab057.
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
Thank you for visiting the HP Support Forum.
Hello. I got an Laptop Lenovo IDEAPAD g50-80 from Romania. After two months i moved to UK... And now my Hard Disk doesn't work anymore... can i go with it at Warranty here in UK? i got the Bill from when i bought it and all the papers which was inside the box
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
Hi Emyy161 ,
Welcome to the Community Forums.
You may review this article "Checking for International Warranty Service (IWS)" on how to proceed.
Take time to review coverage and limitation :
" Lenovo makes no commitment that the same method of service purchased in the original country will be provided in the destination country. Service procedures vary by country, and some service and/or parts may not be available in all countries. Lenovo will use commercially reasonable efforts subject to support capabilities within the destination country to obtain parts. Some countries may have fees and restrictions that apply at the time of service such as packaging, shipping and handling fees "
On my end, I tried using the model as some may not be marketed on some regions using the international warranty look up page. Listed location would include UK and you can call in Lenovo UK 0333-777-3991 for details .
Hope this help answer your query.
Update us how things go.
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
What is the guarantee or warranty of ram in a laptop.I purchased my laptop in 2014.
@Faisalsuhail Hello;Allow me to welcome you to the HP forums! The HP PC, and its components, are covered under a single warranty -- and if you did not purchase any extended warranty or third-party warranty, that coverage only lasted for one year. So, if the PC is out of warranty, so are all the components that came with it.Read other 1 answers
Product Name: HP Notebook 15ay168saOperating System: Microsoft Windows 10 (64-bit)Hi All, I have purchased a new laptop HP Notebook 15-ay168sa on 14th January 2017. when I open HP support assistant application, the warranty period information showing EXPIRED status.It also showed standard warranty start date: 14-01-2017 and standard warranty end date: 14-01-2017. However, this product come with 1 year warranty period. I could not understand how come the warranty is already expired. Can anyone please advise on how to get this fixed? ThanksMukeshRead other answers
I recently bought a new HP pavillion x360 about 2 weeks now and I found out that the warrantly has already expired. Does that mean that the item may have been previously used? I bought it through a well-known online store in the UAE. What are my options?
HP Accept the Date of Retail Invoice. Just SAFE your Invoice.
"I am not working for HP"Certify: For HP Desktop, Workstation and Notebooks for Service Technicians
I have HP Probook 4540s bought in Nov 2012. Its CarePack expired on 12 Nov 2016. I want to buy new CarePack service so as to cover my laptop under warranty. Is it possible?
@deep2sunny The answer is "Maybe -- if yes, the package may have limitations." Please take a look at the information and then contact HP directly to discuss the subject with an HP representative. (We are a community forum and cannot definitively answer questions about warranty / service.) HP Contact Information ? Sales, Technical Support, other Contacts USA / CanadaFill in form (and explain issue / question) to receive Case Number and Contact InformationContact HP ? USA - Assistance HP Contact Information - Including UKHP Tech support/ Customer Service ? Some English-Speaking Countries HP World-Wide Support Warranty CheckHP Customer Support - Product Warranty Check Optional Coverage Plans:Enter your product number in the form to view various Warranty plans available for that system:Care Pack Central CarePack Definitions:Care Pack Services Definitions HP Consumer Services (Service Purchase Information)1-866-724-8600 When you see a Post that helps, inspires, provides fresh insight,or teaches you something new, click the Thumbs Up on that Post.Fixed / Answered? Click that post Accept as Solution to help others find Answers.Read other 1 answers
i buyt 4 day agi a laptop from currys with warranty expired its ok?the guys from there dont say nathing about that.
Hi,Thanks for using the HP Forums. Is it a brand new laptop? If it is brand new, the warranty should not be expired. You may want to check with Currys. Thanks.Read other 1 answers
whether warranty of a envy laptop purchased in one country will be accepted by another country. For eg, warranty of a laptop bought in USA, can be claimed in Asia Pacific. whether the warranty is international for laptop
Its complicated: http://support.hp.com/us-en/document/ For example, a product purchased in country "A" and moved to country "B" receives the current warranty coverage provided by country "B" (if that product is marketed or supported in country B). So it varies model to model and country to countryRead other 1 answers
Hi Thw warranty of my laptop is expiring in next 10 days .And I want to extend it online. How do I go about it? I looked at the carepacks in HP support site . Its thoroughly confusing. Criteria I want : 1. Carry in is fine , onsite not required2. Dont need accidental protection etc.3. 1 yr and 3 year options. Please direct me to the appropriate direction. Help! Thanks , Ray
Ray041 Hello;Allow me to welcome you to the HP forums!Sorry, but this is just a community self-help forum staffed by volunteers. HP maintains no official presence here and we are not authorized to deal with warranty issues.For warranty issues, you will need to contact HP Customer Support directly.If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.htmlNOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!---------------------------------------However, HP Customer Support is generally not available on the weekends, so you might have to wait until Monday to contact them.---------------------------------------Good LuckRead other 1 answers
Hey Lenovo, I don't wanna say this but I am having a worst experience with Lenovo Product. There's a saying, first impression is the last impression and lenovo failed it in. Ok let's take a look at my problem and please help me. 2 months ago I buy a Lenovo Ideapad Y700-26ISK from local shop in Pakistan with 1 Year International Warranty. After 1 month my screen start flickering and It end up continuously flickering when I press the power button. See the screenshot below.???I take my laptop to the shop from where I bought it, He says it's the ram problem you have to change the ram. After paying $40 for the single 8GB ram my laptop just work fine for 2 days and then it's start doing that flickering again and after 4 to 5 hours I reopen my laptop, it's just boot for 2 second and then reboot that loop continuously again and again even I cannot see the lenovo logo. Then I take it to the same shop and he says you have claim your warranty and according to him I have to send my laptop from Pakistan to USA for claiming and repairing process which will be $150 and in which he cannot do anything. All I am worry about, is there any service center in Pakistan so i can take my laptop to there to solve my issue because when I buy a laptop I paid additional $50 for 1 Year International warranty. I can say that Dell and HP are the best company who produces best products and I am one of the user of Dell and HP and I never have a problem with their products and they also op... Read moreRead other answers
I've got a 2+ year old laptop (out of warranty) and need a new battery. Laptop works fine on AC wall power but won't power up with only the battery.I need to buy a new battery but i'm in Spain. Where can i buy a replacment part (spares #746641-001)?
Hi, There is higher capacity HP battery listed for your model. I would prefer that one. Page 19 Manual Not many online sellers are ready to send it to Spain. 4-cell, 41-Whr, 2.8-Ah Li-ion battery 740715-001 : Ebay , Ebay 3rd party Spain3-cell, 31-Whr, 2.8-Ah Li-ion battery 746641-001 Using 3rd party battery is not recommended, but if it good company I would go with it considering no other online sellers are ready to send genuine HP part to your place. Regards VisruthRead other 1 answers
I bought this laptop on ebay new for my mother and had kept it in my closet for a few months. I gave it to her as a gift and a few months later i was watching her use it and noticed she was repeatedly shutting down the laptop and turning it back on, i asked why? She said the internet wouldnt work unless she did that multiple times. So i had a look at it and made sure all of the drivers were installed (they were) and counldnt find out why it was doing it other than a hardware issue (possibly) So i asked her where the warranty was tried to see if i could get hp to take it back, but the warranty said it has expired. She didnt use this thing for a year, i kept it in my closet for months..is there some way hp takes in certain cases and looks past the warranty date? I cant really afford to buy her another nor can she and she is stuck with this thing. The laptop is still in very good condition we just need the internet to work on it. Is there anything that can be done?
The warranty period is one year from original retail sale. Who was the eBay seller?Read other 1 answers
I had the wireless part of my mouse plugged into my laptop and it fell. The hard drive inside was shifted, when I opened it the screen was all glitchy and had ink leaks on the screen. My warranty is up, how much would it cost to fix it?Read other answers
Hi guys Purchased my laptop 22/1/17, registered the following day, the HP assistant originally said warranty expired in November 2016 and now is saying my warranty expired 22/1/17. That can't be right, right? I purchased it brand new from Currys PC World in Bristol, UK. Any help would be greatly appreciated. Kind regardsIbb
Hi: HP sets the warranty date starting when the PC is shipped to the vendor from the factory. Since I do not work for or represent HP, I do not know why they do this. In any event you can call HP support, and ask them to adjust the warranty start and end dates. You will have to provide them with a copy of the invoice or sales receipt showing the date of purchase. I had to do that too. The customer services rep should send you an e-mail with a link to upload your scanned copy of the proof of purchase. Then in about 3 business days, they will adjust the warranty period accordingly.Read other 1 answers
I need to find a copy of the HP warranty that explicity details what the 1y1y0y means. The reason for my question is that I need to repair my laptop and the credit card I purchased the laptop with will extend the warranty and repair it for free but the terms require specific documents such as original sales receipt, vendor warranty, etc. A link to the explicit warranty for the laptop would be most help. Saying things like " I think it means one year" will not help with teh documents that are required for my insurance claim. Regards
Hi, The warranty card should come with your laptop, in the box. What is the meaning of 1y1y0y, it simply means one year parts, one year labor, and 0 years on site service. Again, check the warranty card or http://www8.hp.com/us/en/hpe/privacy/limited_warranty.html Otherwise, contact HP Office in your country DIRECTLY using the following numbers http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html Regards.Read other 2 answers
My laptop is under warranty(got 2yrs left) and I want to upgrade its ram. It is currently 4gb, and i want to upgrade to 8gb. However, it is a new hp model and the ram is behind the keyboard. So a lot of dissassembling has to be done. How can I upgrade without voiding the warranty? Should I take it to the shop I bought it and ask them to upgrade it? What is the solution to upgrade ans keep warranty intact?
Could we have the model number?Read other 6 answers