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BOTH CD-ROMs won't work; they DO work in Safe Mode

Q: BOTH CD-ROMs won't work; they DO work in Safe Mode

Neither of my CD-ROM drives will work (actually, both are DVD/CD I believe). But they do work in safe mode, perfectly.

Dell actually came and replaced the drives but they still didn't work so they put the old ones back in. Hours on the phone with Dell, their final suggested solution was to reinstall the OS. Frankly, I don't have time for this; I have to use my computer every single day and can't afford the downtime and the potential for not being able to reinstall some of my programs, do the configurations of the programs, etc.

We (me and the Dell guy) updated the drivers, including "firmware" (whatever that is).

This all seemed to happen after installing XP Service Pack 3, so we (me and the Dell guy) tried to do a system restore; that didn't work; uninstalled SP3; that didn't work.

I found a suggested fix by Googling, but that didn't work either -- checking the Device Manager for conflicts. I saw no yellow conflict flags (is that what I'm looking for there?)

I also went to the RUN prompt and typed sfc /scannow because someone suggested that to see if there is a driver conflict. Nothing came up (it appeared to be running through its paces for a while and then finished up and closed; not sure if that definitely means no problems?).

The computer is a Dell Vostro 400 (desktop) with Windows XP Service Pack 2 (was 3). I bought it new from Dell December 2007. I run AVG antivirus.

The drives are:

HL-DT-ST CDRW/DVD GCCH30N

TSSTcorp DVD+-RW TS-H653F

RELEVANCY SCORE 200
Preferred Solution: BOTH CD-ROMs won't work; they DO work in Safe Mode

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: BOTH CD-ROMs won't work; they DO work in Safe Mode

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RELEVANCY SCORE 89.2

Today my laptop was working fine but then I shut it down and turned it on again, when I turned it back on, after the Starting Windows and windows logo disappear I get a blue screen for half a second then my computer try's to reboot, I've tried to use startup reapir but u just have a crusor with a background, safe mode also crashes, and when Im trying to boot up from my windows 7 USB, it is just stuck on setting up the installtion, please help, if this is a hardware problem im really gonna be Sad, if there is a way to wipe my hard drive please let me know, thanks

A:Windows won't boot, startup won't work, safe mode dosent work

Have you tried a new AC adaptor?

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RELEVANCY SCORE 88.8

After I install LIBusb I could work futher. But after I put him off en reboot an hour later my wired mouse en keyboard didn't work anymore.
When I restart in safe mode both still doesnt work.

OS: W7 Home Premium 64b
Computer: HP Pavilion p6250

Please Help!!

A:LIBusb, USB ports doesn't work. Safe mode also no work

did you get sorted i have same problem

thanks

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RELEVANCY SCORE 85.2

okay... so i was trying to get into safemode so i could run an antivirus scan, problem is whenever i tried going in safemode the blue screen would pop up and computer would restart. now for some dumb reason i thought maybe i could get in safemode if i used msconfig and selected safe mode from the boot menu. so the computer restarted and now it boots in safemode but the blue screen and restart happen everytime now. ive tried "start windows normally" but that boots in safemode.... ive tried "last known good config..." and that too boots in safemode. so now im stuck, i cant get on windows. any help please?

im willing to start over but i dont know how to do that from here
 

A:STUCK in safe mode boot, safe mode doesnt work and restarts, REPEAT

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RELEVANCY SCORE 82

Help my windows 7 laptop just keeps rebooting and i cant get to safe mode or recovery what should i do ?

A:system recovery doesn't work and safe mode doesn't work and just keeps reboting

System manufacturer and model?
 
Louis

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RELEVANCY SCORE 82

Help my windows 7 laptop just keeps rebooting and i cant get to safe mode or recovery what should i do ?

A:system recovery doesn't work and safe mode doesn't work and just keeps reboting

System manufacturer and model?

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RELEVANCY SCORE 79.2

PLEASE HELP!
My internet will not work in regular mode, only safe mode with networking. My trading platform works perfectly in regular mode so I know my connection is ok. I have done HijackThis and have come up with this report..

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:19:52 PM, on 10/10/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Safe mode with network support
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Big Wayne\Desktop\HijackThis.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Fil... Read more

A:[SOLVED] Internet explorer will not work in regular mode, only safe mode w/networking

Quote:





Originally Posted by wleger2981


PLEASE HELP!
My internet will not work in regular mode, only safe mode with networking. My Norton is out of date as well, but as soon as I get back up and running I will install a newer version..ANy help on this matter is greatly appreciated..




Please do not post your Hijack this logs here. Due to Forum Rules we cannot assist in malware removal here. Have you tried a different browser (Chrome, Firefox etc)? When you say IE only works in Safe Mode with Networking, Do you mean you boot the computer normally and use IE (safe mode) or are you booting the computer into Safe Mode with Networking? In other words you can't boot normally?
If you feel you are infected, please click on the Virus/Trojan link in my signature and post there for more help.

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RELEVANCY SCORE 79.2

After upgrading to SP2 about a month ago so I could take finals on my computer at school, i noticed that my computer wouldn't boot up in safe mode (i just get a blank dark screen and i can hear the computer doing something but giving it a reasonable amount of time it doesn't progress from that screen). It didn't concern me because normal mode was working and i was able to take my tests. But now I want to get to the bottom of this. I delayed getting sp2 because i had a feeling it would mess up my computer. (i've had other problems too with visual skins but i was able to resolve those).If it matters, i ran a scan of my system with spyware doctor and it said i had a trojan.dialer and needed to boot in safemode to get rid of it. When I tried, it wouldn't load. Oh, btw, any way to get rid of that trojan.dialer without using safemode?

A:Windows Xp Home, After Sp2, Safe Mode Doesn't Work, Normal Mode's Fine?

Try running Ewido online scan and post the results overhere.

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RELEVANCY SCORE 79.2

I have tried to run IE7 in normal mode and I always get a "The address is not valid" window. I have a good internet connection and Firefox works flawlessly. I do not have connection problems. If I ran IE7 in Safe Mode with Networking, I can bring up webpages with no problems. I thought that upgrading to IE8 would cure the problem but I am still getting the exact same problem. I have tried checking many things and have tried many suggestions that I have found through web searches but nothing works. Please help!

A:Internet Explorer will work in Safe Mode with Networking but not in normal mode

what firewall do you have

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RELEVANCY SCORE 79.2

I just recovered from accidentally disabling my display adapter (*****). I logged into linux to get on the net and found the thread solved by Spike and also by glowingnissan07 on this issue and found that neither of these threads solved the problem exactly. Spikes solution finally ended up working with one change and I thought I would post it here in case anyone else had the same gut wrenching experience (thanks Microsoft).

Phenomena: accidentally disabled the display adapter and after the XP loading screen you get nothing. Dead monitor. Safe mode hangs each time and "VGA Mode" does nothing different.

Solution: Here is Spikes original solution (thanks Spike) with a note for step 5. Also beware of "found new hardware" wizard etc popping up at system startup interfereing with these instructions. I recommend pressing alt-f4 a few times after startup to make sure any startup programs get closed and then doing these instructions. Good Luck.

Log in. If you log in automatically, all well and good. if not...

1, use the up and down arrow keys to go to your user, and hit enter to select. if you normally have to enter a password, then do it now, and hit enter again.

2, press and hold the windows key, and tap 'R' (this is the keyboard shortcut to the run box)

3, type "devmgmt.msc" (without the quotes) and hit Enter (this opens device manager)

4, wait a few moments to make sure device manager is open, and then hit the TAB... Read more

A:Accidentally disabled display adapter and can't see, safe mode or VGA mode won't work

The shortcut keys in Device Manager apply only to English OS, of course.
 

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RELEVANCY SCORE 79.2

Not sure what I have stumbled upon here. Was trying to download some music from SugarSync that I had from another PC, realized I did not have a music player installed and tried to download VLC and that's when things went bad.
 
I had run my Anti-Virus (Avast ) and it found nothing,
I just now opened it (in safe mode) to obtain the official name/version and found it to display a large red banner declaring I am unprotected and the Avast service turned off.
None of those controls on that panel work 
 
Am assuming some infection did this as I did not turn it off!
When I clicked Scan it displays "Unable to start scan. There are no more endpoints available from the endpoint mapper"
 
This is an Asus G73JW Laptop
Windows 7 SP1
I use
Avast Internet Security
Spybot S&D
CCleaner
 
Any Idea as to what I have run into here?
 
Thanks,
 
 
 

A:Fine in Safe mode, but in normal mode, icons and Startmenu don't work

Have you performed a System Restore recently?
 
Download your version of Avast, but don't install it yet.
 
With the computer offline use the Avast uninstall utility to uninstall your current installation.
 
Once you have uninstalled the old version, install the version you downloaded.

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RELEVANCY SCORE 79.2

Yo, all i could think of is to use keyboard menu shortcuts blindfolded, i found instructions from this forum to do so, but only for XP SP1 and SP2, which dont seem to work, i assume because i hvae SP3
 

A:Accidentally disabled display adapter and can't see, safe mode or VGA mode won't work

can you revert to an old save point in system restore?
 

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RELEVANCY SCORE 79.2

Hi!

My 4-year old Gateway laptop (running Windows Vista Home Premium) just froze last night. Tried restarting it, and every time I get to the Windows icon I get a frozen mouse on the login screen or a blank screen. Sometimes, it makes a sound like someone is pressing one key on the keyboard with the Windows icon in the background. When I shut down and restart in safe mode, I am able to use both mouse and keypad. I am able to login in safe mode and safe mode with command prompt, but not safe mode with networking (same result as starting in normal mode).

I have used the install cd, and tried all of the options on the repair menu. Nothing has helped - neither startup repair, nor system restore. No memory errors were detected, either.

Acc. to the system restore menu, the last windows update was early last week (and I have been to use the computer without any issues until late last night). Also, I have McAfee AV, and it ran without detecting any issues 24-hours before the problems began.

Any ideas on what I should try to fix this problem, other than reformating the harddisk? I am not very tech-savvy, so if you want more info, I'd appreciate you walking me through the process. Thanks in advance.

A:Mouse and keypad frozen in normal mode, but work in safe mode

Hi Horan. Welcome to TSF!

Since you are able to boot into SAFE MODE with COMMAND PROMPT, do that and then at the prompt type "sfc /scannow" (without the quotation marks) and let it run. After it completes that, make a note of any messages and then reboot your system and see if that helps.

Also, what happens when you just use the touchpad and don't plug in a mouse? Any difference or does it still lock up?

Good day!

Mike

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RELEVANCY SCORE 79.2

When I open IE it just stays as a blank screen a warning use to appear saying something about an appcrash but I messed around with it reset the settings. Also system restore wont work neither will a recovery, Im really in need of some help here.

A:Help Internet explorer wont work in normal mode, only in safe mode Windows Vista

Please post the exact warning. It should mention a particular App.

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RELEVANCY SCORE 78.8

I was working with Adobe After Effects CS3 on my Windows XP and it exported my movie as a 1GB big swf file for some reason. I figured, hey, After Effects has done worse, so I opened it. That completely locked up my computer and I had to hard reset it. I tried to restart it, but it gave me a blue screen STOP error so fast that I couldn't read it, then it reverted back to restarting. Now whenever I try to boot my computer, it immediately sends me to the Windows Advanced Options Menu where I can pick a number of booting options. NONE of the options I can choose from work. Not even Safe Mode or Last Known Good Configuration. They ALL start booting as a computer normally should, then it flashes the blue screen STOP error and starts restarting again, sending me back to the Windows Advanced Options Menu.

NONE of the options work! I cant get to the desktop no matter what, not even in Safe Mode. What can I do??

I have search all over the internet and other people have had the same problem, but no one seems to be solving it fully. I hope I can find the genius that can do this.
 

A:No booting modes (Safe Mode, Normal Mode, etc.) work!...

If you have a Windows XP CD you may be able to fix it. For details see: http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/doug92.mspx

Good luck.
 

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RELEVANCY SCORE 78.4

Hi
I have Thinkpad T43, with windows XP professional.

Since few days whenever i launched my ATI catalyst control center I would get BSOD and laptop will boot automatically and then everything would be fine.

Then while browsing my wife downloaded some media player exe, and since then my IE was redirecting to unknown sites (xalab etc) not to mention various ad pop-ups. One of the online video sites gave a message that I have TROJ/Rustok-N. (Also I would like to mention since couple of months my System Restore was not working although everything else was working fine)

I ran spybot, malawarebytes, trojanremover and removed whatever was reported. But the problem persisted, so I renewed my Norton Internet Security (actually got Norton 360), ran scans but it couldnt find anything.

Then I booted in safe mode and ran all these again, last thing I remember trojanremover prompted to remove something like sv~.exe and i did, when i restarted the system in normal mode I got BSOD and laptop rebooted, I disabled automatic restart on failure but it keeps on doing that.

I then went to Access IBM and restored by configuration which brings back the system files to previous state (the most latest point available was 07/2006)
I still got the BSOD while booting into normal mode, but safe mode was working fine.

I then went into safe mode and disabled couple of services on startup, then my laptop booted fine in normal mode, I found that now windows xp was reset to SP2, so i ran windows update w... Read more

A:BSOD 8E while booting into normal mode, Safe mode fine. Disable automatic restart doesnt work.

FWIW: http://kadaitcha.cx/xp/stop_error.htmlAs stated, it's a matter of hide-and-seek, with no guarantee of finding the culprit.Another link that may be useful: http://aumha.org/a/stop.htmLouis

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RELEVANCY SCORE 78

The other day I booted up my notebook in the morning and was reading the news when my browser froze, then the entire system locked up. Now it takes an absurd amount of time to boot up and once I'm in, the system once again freezes if I try to do anything. I am able to get into Safe Mode and it runs fine with no problems. So I am clueless as the what the problem is. I have tried performing a clean boot and that yielded no results. I am running Win 7 Home Premium 64 bit.

A:What does it mean when I can work in Safe Mode but normal mode is unus

Troubleshoot Application Conflicts by Performing a Clean Startup
Even then you have problems?

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RELEVANCY SCORE 77.2

Windows XP Pro, SP2, all relevant patches.

The computer is working A-OK on a day-to-day basis. However, I discovered something recently when I tried booting into safe mode: My computer crashes before it completes booting.

It seemingly gets to the login-screen. The available accounts shows up, but the disk keeps spinning and spinning and the mouse pointer is moving very sluggish. I never get as far as to select an account and enter a password, because out of the blue the computer suddenly reboots. This happens every time I try to boot in safe mode.

I find this a bit weird since I can boot in normal mode just fine. I have checked the event viewer for any clues, without finding any.

Any clues about how to continue debugging this problem would be appreciated. Also please say so if you need any more specific information about hardware, installed software, setup etc.
 

A:Safe mode does not work

Sorry. Re-install Windows on top of it, or re-install it from scratch.
 

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RELEVANCY SCORE 77.2

Hi,

I'm having major problems will my dell celeron lap top, its windows vista home basic.I had to get the hard drive replaced last year and bought new memory but up to the last 2 months it has been working fine.
This week windows keep loading but won't open up, it works on safe mode, twice I restored to a previous time and it would restart and reopen but it appears you can only use a previous date once.
i'm now at restore point day of today and I fear it won't open as it should again. I've done virus checks nothing shows up, i've optimised the disk drive using the mechanic tool i purchased off dell and i'll done disk check but nothing seems to be working. 

Can anyone help me.

thanks 

delboy35

A:lap top will only work in safe mode.

Hi
Welcome to Dell Community
You can try this step as it could be possibility that one or more installed application may block the window to load up in normal mode. You can try the following steps
1. Go on run and type msconfig and hit enter
2. Then choose the startup option in tab and disable all application and restart the computer, if it boot normally then there is one or more application may be blocking to go on the normal mode.
3. Then if it works you need to check one by one which possible application is blocking the way. and you need to uninstall the particular application from the system
Hope it will resolve your issue
Rajesh Kumar
Certified Dell Community Professional

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RELEVANCY SCORE 77.2

Hi Guys

I am trying to fix my partners laptop which has window vista - she bought it new in May 2010....Acer Aspire 5738G - 500Gb.

Apparently just yesterday she cannot log in via an admin user profile to access her desktop....it also has fingerprint system, so she used it as an alternative (fingerprint has been set up and confirmed before)to access her desktop but was denied too.

There is NO other user profile either...as guest or hidden admin.

So I went in to try the safe mode to find out what is wrong or to set up another user profile but the safe mode won't load either....any idea how to solve the problem?

Thank you for your time in advance

A:Safe Mode does not work

Any advice please....

Merry Christmas!

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RELEVANCY SCORE 77.2

I have read multiple other posts that are similar to this issue but seem to be a different issue. Here is what I have done thus far.

Reinstall windows
Disable all startup items before and after the reinstall
start in safe mode
The only way that I am able to do anything with the computer (Laptop) is to have it in safe mode. Otherwise it is so slow that I can't even click on the start menu. When I press CTRL + ALT + DEL it will wait a moment and then bring up the screen to select shutdown, restart, task manager and some other things or cancel. If i select task manager it will bring it up and I can click on performance and see no unusual memory or CPU usage however; when I look at the CPU indicator light it is almost 100% solid. Another thing that I noticed is that the time is wrong. This tells me that there is a BIOS issue. Not sure if it would tell you the same thing. I went over the BIOS and saw nothing that appeared to be out of place. So my thinking is it could be a BIOS virus. I have read that there are a few of those now that impact windows 7. Essentially a rootkit for windows. One last thing I wanted to add is that it works fine in safemode with networking. That is actually how I am posting right now.

Again this is just where I have gotten on my own, any thoughts on what it could be? All help is appreciated.

A:Only work in safe mode!

Welcome to Windows Seven Forums.

Try Malwarebytes and run a full anti-virus scan.

http://www.malwarebytes.org/products/malwarebytes_pro

Couple of links below for you to check out.

What to do if Windows won't start correctly

Advanced Boot Options

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RELEVANCY SCORE 77.2

My Laptop will go through the entire boot process and hang at the blue windows XP screen. I have tried Safe mode and get the same result of the hanging XP screen. I have also tried all other options in the (F-8)advanced options menu and am still stuck. Ive got hundreds of pictures from Japan on my computer and would like to figure out how to fix this with out loosing all my files. Can anyone point me in the right direction?
 

A:Safe Mode Does Not Work

1. If you have the XP cd, you can try a repair install:

http://www.michaelstevenstech.com/XPrepairinstall.htm
2. Or repair the registry:

http://support.microsoft.com/default.aspx?scid=kb;en-us;307545&Product=winxp
 

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RELEVANCY SCORE 77.2

I have an existing hard drive, that I have run in this computer. I have taken the hard drive out,..it was not working in the laptop. I got it to run on my desktop computer. The harddive works outside of the laptop. I have put the hard drive back in my laptop but the software does not boot up, it shuts down.

I tried to get into the safe mode, but again the computer trys... but it shuts down. (it goes to a screen that quickly flashes then shuts down)

What should I do to correct this problem? How do I get the windows program to engage?

I guess I need to give a little history, I started to put a wireless mouse on the laptop, I could not get the program to work, and the computer starting acting up, i.e. like not booting up. I think I removed the program, but it now is acting like this, not booting, and not going into safemode.
 

A:Lap top safe mode does not work

What did you put on the laptop hard drive while it was connected to the desktop computer? Did you install Windows on it? If so, you're going to have problems now that the drive is in the laptop.
 

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RELEVANCY SCORE 77.2

Hello Members,

I want to get one solution regarding my PC. I have core to duo PC having Windows XP OS, from last few days i face some problems. When i start my PC after normal booting my PC display CMD option like Safe Mode, Command Prompt and something like that. But when i select Safe Mode the whole process continued and the same thing happen again.
So is their any solution for getting back normal. One thing is that my important data are on desktop. Please give me the proper solution as soon as possible.
 

A:Not Work in Safe Mode

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RELEVANCY SCORE 77.2

My old laptop picked up the dreaded antivirus soft today. Did some research and pretty much the beginning step in each tutorial was to restart the computer. Before windows opens up you are supposed to hit F8 until you can select the Safe Networking mode. Problem is that computer never goes into safe mode. It just keeps circeling back to the same sceen and if you select any one of the three safe modes it just keeps coming back and coming back. Is there a work around or another way to go about getting rid of this nasty malware?Moved from "Virus, Trojan, Spyware, and Malware Removal Logs" forum as no log posted

A:Safe mode will not work

Let's try to take care of this in normal mode then we'll check safe mode afterward.First, Download rkill.com to your desktop.Double-click on the rkill.com in order to automatically attempt to stop any processes associated with Rogue programs. Please be patient while the program looks for various malware programs and ends them. When it has finished, the black window will automatically close and you can continue with the next step. If you get a message that rkill is an infection, do not be concerned. This message is just a fake warning given by these Rogue programs when it terminates programs that may potentially remove it. If you run into these infections warnings that close Rkill, a trick is to leave the warning on the screen and then run Rkill again. By not closing the warning, this typically will allow you to bypass the malware trying to protect itself so that rkill can terminate these Rogue Programs. So, please try running Rkill until malware is no longer running. You will then be able to proceed with the rest of the instructions.Check your Proxy settings in Internet Explorer to make sure malware did not alter them. If so, that can affect your ability to browse or download tools required for disinfection: * Open Internet Explorer > click Tools > Internet Options > Connections tab. * Click the LAN Settings... button and uncheck Use a proxy server for your LAN or change the settings to the proxy you normally use if you previously reconfigured it. * Remove any ... Read more

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RELEVANCY SCORE 77.2

I installed IE8 on my laptop with Windows Vista Home Premium. The only way I can get IE8 to open is to run it in safe mode with add-ons disabled. If I run it in normal mode it just gets stuck at connecting. I did not have any problems running IE7.

A:IE8 will only work in safe mode

It simply means that there is some issue with the Add -ons installed on the computer .
open the internet explorer , and check the addons by follwing this path
Tools > internet options > Programs > Manage Adons .
and check the adons installed on your computer .

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RELEVANCY SCORE 77.2

When I boot with F8 and select Safe Mode the screen boots showing a full page of drivers in \Windows\Sytem 32 and does not go any further. From there, I can do nothing. The only way out is to turn computer off with switch. I want to get to Safe Mode.
 

A:XP Pro Safe Mode Won't Work

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RELEVANCY SCORE 77.2

Mod Edit:Moved from XP to the Am I Infected forum... boopme

I caught the "disk antivirus professional" bug on 2-17. It was as described by Mr. Abrams in his front cover article. Fortunately I found this website (chrome wouldn't work, but IE did) and Mr. Abrams described how I could get into safe mode. I was frustrated trying to figure it out and didn't have access to help files.

 
It worked out that I was able to do a successfull system restore to 2-16 while in safe mode. With the computer freed up, I was then able to do a scan, I used microsoft essentials, that located the offending files. 3 were in the recycle bin and the major one in a restorer file which I guess would be used if I wanted to reverse the restore. I was able to remove them completely then.

 
My questions are why did safe mode work? And can safe mode be compromised by an attacker?

A:Why does safe mode work?

Safe Mode runs a minimum amount of applications which makes it good platform for running scans as you have.  This isn't true with all security software.
 
You should be aware that there is no single software which will catch all of the possible types of infections.  For this reason I will request that this topic be moved to the Am I Infected forum where members and staff who are best qualified to address this can help you.

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RELEVANCY SCORE 76.4

I have a computer running Windows XP Home. In normal mode no web pages will open, it gives me the option to run the Network Diagnostic Tool. Yahoo messenger will work and I can ping web sites successfully. In safe mode, I can view any web page. The computer recently had ad/spy/mal ware infections which I used Malware Bytes, Spybot, and Super Antispyware to clean off. I have re-ran all three programs and they don't find anything. I have windows firewall turned off right now so that is not blocking anything. I have also followed the steps in the link www.bleepingcomputer.com/forums/topic290560.html. The computer still won't connect. When the option comes up to run the Network Diagnostic Tool, I run it and it says it did not detect any problems with Internet Explorer. I have checked and there are no proxy servers set in the LAN settings for IE. What else can I try to do to get the computer to work on the internet in safe mode? Thank you.

A:IE will work in safe mode but not normal mode

Did you try another browser, like Firefox, so we'll know, if it's IE problem, or something else?

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RELEVANCY SCORE 76.4

So i got a new monitor AOC L22W761
I can only get it to work if I boot in VGA mode (640x480)
or boot into safemode, in safemode it works at 1024x768

But for some reason, i cant boot normally

Vid card is 8600gt (2 dvi outs)
and the monitor has a vga in, so im using a dvi to vga adapter...

i know its not the vid card/adapter cause I used both of them on my last monitor set up and didnt have any issues
If anyone knows anyway to fix this lemme know...
Thanks!
 

A:New monitor will only work in safe mode

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RELEVANCY SCORE 76.4

Hello good people,

It seems I have been careless, by installing a program which seems to have infected my PC. When I ran it a couple of days ago, it performed a restart. I immediately tried to enter safe mode, but that just caused a restart.
When booting normally, my virus scanner no longer runs and if I try running it explicitly, it claims it's not a valid win32 app. Tried running Online scanners (NOD32, Symantec) but they seem to halt in the middle (NOD32 with error 103, Symantec just closes), Kasparsky say they are upgrading their scanner...no luck :-(

After searching the web, I believe I got infected by the Bagle worm.
I would appreciate it if someone from this great forum could help me.

I ran DDS (see below + attached), however, GMER.exe immediately closes (something like: unable to create subtle...).

Many thanks in advance,
Eyal

=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
DDS log:

DDS (Ver_09-12-01.01) - NTFSx86
Run by Eyal at 7:59:03.56 on Sun 01/17/2010
Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Professional 5.1.2600.3.1255.1.1033.18.1023.376 [GMT 2:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\ANYCOM\Blue USB-120-240\bin\btwdins.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOW... Read more

A:Antivir & Safe mode don't work...

BUMP, please

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RELEVANCY SCORE 76.4

So i had qvo6 , i thought it was the thing that was causing the problem , i ran hitman pro , spybot , anvi smart , malware byte , norton , bit defender and adware .  hitman pro detected hao and qvo6 and deleted them , but still cant use browsers in normal mode , i reseted them all , reinstall but nothing , someone told me to download pale moon . and it worked , i dont know how or why , now i remove all antivirus , if they were blocking the other browsers (ie,chromeand firefox) but nothing . here is my hijackthis log
Logfile of HijackThis v1.99.1
Scan saved at 5:20:27 AM, on 7/21/2013
Platform: Unknown Windows (WinNT 6.01.3505 SP1)
MSIE: Unable to get Internet Explorer version!
Running processes:
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Users\Shock\AppData\Local\Akamai\netsession_win.exe
C:\Program Files (x86)\DAEMON Tools Pro\DTShellHlp.exe
C:\Users\Shock\AppData\Local\Akamai\netsession_win.exe
C:\Program Files (x86)\Hewlett-Packard\Media\Webcam\YCMMirage.exe
C:\Program Files (x86)\Pale Moon\palemoon.exe
C:\Program Files (x86)\Aeria Games\Ignite\aeriaignite.exe
C:\Program Files\HijackThis\HijackThis.exe
C:\Windows\SysWOW64\DllHost.exe
F2 - REG:system.ini: UserInit=userinit.exe
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~1\... Read more

A:Browsers only work in safe mode

Hello TheShock I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same"... Read more

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RELEVANCY SCORE 76.4

I know the connection itself is working because I can get on here in Safe Mode and access Yahoo Messenger and the like. I did try IE7 as well as Avant browsers and neither one will work. Thanks again for any suggestions.

Here is my HiJackThis file:

Logfile of HijackThis v1.99.1
Scan saved at 7:33:04 AM, on 8/2/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\Explorer.EXE
c:\PROGRA~1\mcafee\msc\mcuimgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Mozilla Thunderbird\thunderbird.exe
C:\Program Files\Avant Browser\avant.exe
C:\DOCUME~1\MOM&DA~1\LOCALS~1\Temp\Temporary Directory 1 for hijackthis[1].zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?linkid=677
R1 - HKLM\Software\Microsoft\Internet Explore... Read more

A:Browsers only work in safe mode

Figured it out thanks to a different thread. Had to uninstall / reinstall McAfee. GRRR. At least it's working now. If I have any problems in my HiJack This, please let me know.
 

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RELEVANCY SCORE 76.4

Hello,
 
When I am in safe mode all my programs work.  When in regular mode any icon I click on nothing happens.  I have run anti virus software and malewarebytes both say computer no threats found.  My OS is Vista.  How do I resolve these issues?  Do I have a virus?  Do I have a software or hardware issue or both?  Please make your answers clear and easy to understand.  Would doing a system restore do any good to resolve these issues?
 
Thanks for any and all help.

A:programs only work in safe mode

Open msconfig and on the General tab choose "selective startup" (uncheck all three items) and reboot. Does the problem still occur? If not, start adding items back to msconfig one or two at a time, rebooting after each change, until the problem reappears and you'll have identified the offending process. This is clearly a time consuming procedure, but it is the best way to determine if some process loading with the system is the cause of your problem.
 
After you've isolated the cause, do not use msconfig to permanently disable the process. Instead, if it is a service go to START - RUN and type: services.msc (then press enter) and disable the service OR, if it a program, you can download & run a simple app such as Mike Lin's Startup Control Panel (http://www.mlin.net/StartupCPL.shtml) to enable, disable, or otherwise manage startup programs.

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RELEVANCY SCORE 76.4

Hi!
I'm stuck in safe mode.
PC keeps opening in safe mode even after I've F8'ed and used Start Normally in Safe Mode to boot!
I've got laptop with Windows Vista and installed Norton 360 last year.
The problem began yesterday after I attempted to install a Microsoft update (sp2 for vista).
When it hadn't installed after over three hours running , I cancelled it.
I then used Norton Power Eraser to check rootkit? and was told Host files and NPE proxy may have been modified.
To correct this I tried System Restore but it wouldn't work.
I then used System restore in Safe Mode using command prompt rstrui.exe.
After that Windows just kept booting up in Safe Mode.
I've tried another System Restore point in Safe Mode and it didn't work.
I've powered up, pressed F8 and used Start Normally in Safe Mode but PC still opens in Safe Mode.
Reached a brick wall now because I can't think of anything else to try.
If anyone can help, it would be very much appreciated.
Thanks, joe.

A:Start Normally in Safe Mode won't work!

Thanks,
but I managed to sort it out myself this evening.
I went back over every step I took and finally managed to sort it
out(I unticked the 'stsrt in safe mode box in system recovery).
It was as simple as that!
A minor problem was that Norton 360 wasn't working properly when I restarted
but I just uninstalled and re-installed.
joe.

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RELEVANCY SCORE 76.4

Hello knowledgeable ones!
Switched computer on today (Medion with Windows XP) and got black screen with message to start normally or safe mode etc. Tried starting normally, after countdown, returns to same message. Tried safe mode and other options with same result. Tried rebooting with F8 pressed, takes me to Boot Menu with option of Hard Disk or CDRom. Do not have a CDrom with computer. Hard Disk option reads:
- Ch2 M : WDC WD2500JD-00HBB0 - (same message with this option)
- Bootable Add-in Cards
Where do I go from here.

Computer was working fine before, only recent event was after running Spybot Search and Destroy, an error was found regarding X10 USB Wireless Transceiver which was fixed. That was the last time it worked!
Using a neighbour's laptop who suggested I could download something to help, but what that is, neither of us know! I'd hate to lose my files which has my son's diary and photos!
Sorry to be such a novice but would appreciate some guidance. Many thanks
Complete Novice
 

A:Even Safe Mode doesn't work!!

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RELEVANCY SCORE 76.4

Very simple problem; my Win XP computer will get up to the Windows XP loading page (the black page with the blue bar moving in the middle), it then gets stuck for about 2/3 minutes and just restarts time and time over again.

I do NOT have a virus of any kind, I know this for sure as Safe Mode works and I took an antivirus scan - no virus at all, so I need some help here... what can I do?

<-- this is where my PC stops working.
 

A:Win XP will not boot... but Safe Mode does work...

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RELEVANCY SCORE 76.4

I have Windows XP, and a few days ago, Norton Internet Security window popped up saying it detected a virus on my computer. I updated everything and restarted my computer in safe mode, and when I click on Norton IS or Norton Anti-Virus, it doesn't open.

Any idea why this would be happening? I'll include a HiJack this log, which has nothing to do with this problem I'm pretty sure, but in case anyone notices anything else fishy.

Thanks!
Logfile of HijackThis v1.99.1
Scan saved at 12:45:12 AM, on 3/16/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
c:\Program Files\Common Files\Symantec Shared\Se... Read more

A:Norton IS won't work in safe mode, and HJT log

I would suggest you run an online scan (free) from here http://housecall.trendmicro.com/
 

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RELEVANCY SCORE 76.4

When in normal mode my computer will connect to the internet, but chrome will say it is not connected. It will not load any website I type in. But while I am in safe mood the internet works fine. Please help!

A:Internet will only work in safe mode

and welcome to the Forum

Please provide us with some additional output and information, see the guidelines here.

What antivirus and other security software are you using?

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RELEVANCY SCORE 76.4

G'day I had this posted in Vista Forum but was told to move it the here.
This is the pop up I receive when I turn the computer on.
Cheers Perry
WerFault,exe
C:\Progra~1\SearchProtect\SearchProtect\bin\SPVC32Loader.dill is
Either not designed to run Windows or it contain an error. Try
Installing the program again using the original installation media or
Contact your system administrator or the software vendor for support.
 

A:Desktop only in work in safe mode

G'day,
I have read the before posting. Unfortunately I cannot get on to the internet at all now. I will not be able to do a screen shot of Hijack This or Bleeping computer but I would really appreciate some help please.
Cheers Perry.
 

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RELEVANCY SCORE 76.4

Folks,

This should be simple...

I can boot into Safe Mode. That's cool. Safe Mode - Start Windows 10 in - Windows 10 Forums

Unfortunately, I cannot use my USB mouse. I can use it in BIOS, but not in Safe Mode. It is attached to a motherboard USB header, directly, just like the keyboard. The keyboard IS usable in Safe Mode, so at least the USB drivers seem to be loading. (USB keyboard, if I have not made that clear.)

The keyboard is a Logitech G110. In Safe Mode some of its functions (lit keys, for example) don't work. However, tab, control, the Windows key, etc., all work. Good enough.

The mouse, a Logitech MX518, does not work. That makes it extremely hard for a non-expert user to get around windows. (Oh, it was a LOT of fun when I used the msconfig technique to boot into Safe Mode. THAT took quite a bit of fun to discover that Win-R would bring up the run window so I could tab along to deselect Safe Mode. LOL... Like I said, a "non-expert".)

Is there any way to load mouse usb drivers in Safe Mode?

Edited to add: I have a second machine, call it "B". In Safe Mode, its Logitech (G9?) USB mouse works. Where/how do I find the settings in "A" which will make it work like "B"??? Is this a BIOS function or a Win10 function?

Thanks,
Ken

A:Safe Mode: USB mouse won't work

Make sure both the mouse and keyboard are plugged into black USB 2.0 ports and not blue USB 3.0 ports.

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RELEVANCY SCORE 76.4

G'day,
I have read the list of similar problems but nothing there to help.
I can open my desktop and some of the short cuts will open about 3%. I get a pop up which I will send.
I have completed a full Microsoft Security Essential and no viruses were found. I can open the Desktop in Safe Mode and they will work.
I am not able to do a screen shot so I took photos.
I would appreciate any help.
Cheers
Aussie Pom
 

A:Desktop only work in SAFE MODE

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RELEVANCY SCORE 76.4

Moderator Edit: Topic split and moved topic to the more appropriate forum. Original thread here. ~ AnimalThis is the hijack this logLogfile of Trend Micro HijackThis v2.0.2Scan saved at 18:32:10, on 03/09/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: Safe mode with network supportRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Internet Explorer\iexplore.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\HiJackThis.exeR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://runonce.msn.com/?v=msgrv75O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dllO2 - BHO: Malicious Scripts Scanner - {55EA1964-F5E4-4D6A-B9B2-125B37655FCB} - C:\Documents and Settings\All Users\Application Data\Prevx\pxbho.dllO2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~3\Office12\GRA8E1~1.DLLO2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dllO2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveL... Read more

A:My computer only seems to work in safe mode

any help as to why my computer isnt working would be much appreciated

Many Thanks

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RELEVANCY SCORE 76.4

My wife & I have identical PCs linked by wifi to adsl. Janet had problems, it kept telling her that it was disconnected &/or the signal was weak. I got an engineer to fix the problem, but he must have changed some setting, we have a dual boot system for W2K & Vista Ultimate the enter button for Vista will not work it has to time out to start & this morning I wanted to start if safe mode to run SuperAntispyware pressing f8 did not work (the problems are on Janet's PC only) Any help would be appreciated.
 

A:Solved: Safe mode will not work

Got engineer , he resey something in bios & now works Ok
 

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RELEVANCY SCORE 76.4

hi, what happened is

friends pc was getting pop ups and freezing (it's an 8 year old packard bell single core with a gig of ram)
there was also a lot of pop ups saying "application would not run"
then i suggested running malwarebytes, we ran that and it found a load of stuff but couldn't remove 3 files, on restart after following malwarebytes instructions the pc would no longer boot and only hangs on the packard bell logo screen,
i've tried going to safe mode but then it only goes to a black screen, it says safe mode in the corners but nothing happens, tried all the options on the safe mode page and they all go to an unresponsive black safe mode page.

any ideas?
thanks!

edit - also we don't have a windows xp disc for this computer as it never came with one

A:had virus and now safe mode won't work

Boot from the XP CD and get to the Recovery Console there type chkdsk /P and hit enter. the Check Disk Utility will try and repair any system files.

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RELEVANCY SCORE 76.4

I recently got a virus that I can get rid of and normally I would use safe mode to help get rid of it but cpu restarts everytime I try safe mode.

Other problems include sound wont work unless I unplug and then plug speakers back in, also wont find wireless internet, yahoo bad request everytime i start firefox (no big deal, but still annoying and means something wrong), and some advertising spyware everytime I google something. Avira wont start either.

Im assuming these are all related somehow.

Ran SuperAntiSpyware and Malwarebytes, and Avira boot cd and problems persist.

Not sure where to go from here

Help would be appreciated. Thanks.

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