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OptiPlex 3040 Dual Monitor display issues

Q: OptiPlex 3040 Dual Monitor display issues

Hi All,
We've installed a number of Dell Optiplex 3040 machines running Windows 10 pro x64 at a customers site with dual Dell E2316H monitors connected directly via VGA and display port cables.
Two users have reported daily issues of the monitors flickering black and going off before coming back a few seconds later.
We've tried updating the graphics driver, firmware, changing power settings and swapping out cables for new ones - none of this has made any difference.
We've also asked the users to move desks and connect to working monitors. The issue followed the PC's and occured on the other monitors.
We only have remote access to the machines at the moment so Dell won't help troubleshoot.
I've seen other posts reporting the same issue with the Optiplex 3040's so wondering if this is a known issue.
Any suggestions would be much appreciated.

Preferred Solution: OptiPlex 3040 Dual Monitor display issues

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: OptiPlex 3040 Dual Monitor display issues

Can you Private Message me a service tag of one of the systems that is having this issue? Also does it seem to matter what port/monitor is doing it, or are both monitors flickering?Best regards,Brad

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I have a issue with my Optiplex 3040, core i3 work station. I am trying to extend the the display, but things are not working. Only the monitor with DP -DP connection (Monitor 2) is detecting all the time, the other one (Monitor 1 ) is unable to detect. Is this expected or not ? Here is my configuration :
Optiplex 3040
HDMI (OUT)                                                                                DP (OUT)
|                                                                                                 |
HDMI (Male) to VGA Female                                             &... Read more

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I am trying to connect an Optiplex 3040 with a 2Gb dedicated video card (AMD R5 340X is only option) to two monitors. The AMD card only has 1 x DP and 1 x DVI digital video ports, while the P2317H monitor (current "standard" business monitor) only has 1 x DP and 1 x HDMI input on it.
My question is:  when is Dell going to release a dedicated video card option that we can actually connect directly to these monitors without having to use converters/adapters etc??? This is nuts.

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I have an optiplex 3040 with a display port to VGA adapter connected to an Acer 24" monitor.  Every other day or so the screen will have flickering horizontal lines on it periodically throughout the day.  Sometimes powering the monitor off/On resolves this sometime it doesnt and they go away on their own..... One day the screen had horizontal pink lines going across it.  That time it didnt go away until I power the monitor off/On.    I tried a HDMI to VGA adapter, I tried a different monitor, updated bios and video driver.  Any thoughts or suggestions?

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This is happening on brand new Optiplex 3040 mini towers fresh out of the box at our company.  It only shows a black screen if I use the built-in display port.  I added an EVGA PCIe video card so I could configure the PC and that works perfectly - even the display port works.  The PC is configured and ready to go until I pull the video card out, at which point the built-in display port stops working as well.  Any clues?

A:Optiplex 3040 minitower display port not working.

See this list of compatible monitors for the builtin graphics--

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Hi there,
I've got an OptiPlex 3040 micro running Windows 10 64bit (came installed on the machine) and two monitors (Dell U2415, came as a pair) using extended display. One monitor has an HDMI-HDMI cable going into the computer's HDMI port, the other has a DisplayPort-DisplayPort cable going into the computer's DisplayPort port. (There is no VGA port installed on this machine)
Both monitors are on the correct setting for detecting what cable is plugged into them. Whichever monitor the DisplayPort cable is plugged into cuts out to a black screen with nothing on it multiple times an hour during normal computing (mostly email and web browsing). Not a steady flicker, just randomly goes black and randomly comes back on.
I uninstalled and reinstalled the drivers for the monitors, checked all the settings, ran the troubleshooter (no issues found), updated my graphics card driver (it was already the latest version), and nothing seems to be wrong there.
When I swapped the HDMI and DP cables to see if it was a cable issue or the physical monitor, the monitor that then had the DP cable plugged into it started to have the problem, whereas the other monitor (now plugged in via HDMI) had no problems. Originally there was a Mini DP-DP cable connecting one of the monitors and I thought maybe that was the issue, so I replaced it with a brand new DP-DP cable the other day. Still having issues with whichever monitor is connected via DP.

This computer is not even three months o... Read more

A:OptiPlex 3040 micro, dual monitors using HDMI and DP ports, DP connection unreliable

This does not sound like a hardware failure. Did you check/test all of the Windows 10 power management options? Specifically the PCI Express- Link State Power Management setting? Or just set the Windows 10 power management to High performance and retest. Also, if the U2415s USB upstream cables are connected to the computer, be sure to disable the USB selective suspend setting.

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Good evening,

I work for a law firm that uses Dell Optiplex's ranging from 745's to 790's with all inbetween [745, 755, 760, 780, 790]. Our NJ satellite office also has these Dell model ranges, but all of them have Windows XP SP3 installations. These machines generally either have the Intel Graphics Media Accelerator Drivers or the ATI Radeon HD 3400 series card/drivers for those models that do not have an available display port. With that said, all machines have dual monitor setups as well.

The issue, put simply: almost a 1/4 of the PC's in our NJ office lose their second monitor on almost a daily basis, where we either have to re-extend the desktop to the other monitor or we have to play the unplug/shutdown/re-plugin game with the display port adaptors.

We're about to run a report containing the following information for the affected machines: OS, BIOS, Video Chipset, Connector Type [VGA2DP, DVI2DP, DP2DP], Power Save Settings. However, I'd like to throw this forum post out there to see if anyone knows any specific Windows XP Pro SP3 issues that exist with utilizing dual monitors on these machine types and/or how to resolve them. Thanks in advance for those who can assist me with any information.

A:WinXP - Dell Optiplex 700s - Dual Monitor Issues

I'd suspect an issue with the DP adapters being used.

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Good evening,

I work for a law firm that uses Dell Optiplex's ranging from 745's to 790's with all inbetween [745, 755, 760, 780, 790]. Our NJ satellite office also has these Dell model ranges, but all of them have Windows XP SP3 installations. These machines generally either have the Intel Graphics Media Accelerator Drivers or the ATI Radeon HD 3400 series card/drivers for those models that do not have an available display port. With that said, all machines have dual monitor setups as well.

The issue, put simply: almost a 1/4 of the PC's in our NJ office lose their second monitor on almost a daily basis, where we either have to re-extend the desktop to the other monitor or we have to play the unplug/shutdown/re-plugin game with the display port adaptors.

We're about to run a report containing the following information for the affected machines: OS, BIOS, Video Chipset, Connector Type [VGA2DP, DVI2DP, DP2DP], Power Save Settings. However, I'd like to throw this forum post out there to see if anyone knows any specific Windows XP Pro SP3 issues that exist with utilizing dual monitors on these machine types and/or how to resolve them. Thanks in advance for those who can assist me with any information.

A:WinXP - Dell Optiplex 700s - Dual Monitor Issues

bump - if this is more of a hardware-related issue, I can move this thread as needed but I'm not sure how to

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I have swapped all cables, swapped monitors, deleted the video driver, rebooted, then installed the latest driver from the web site, updated bios.   This happens at least once a day to a few times a day and may only last for 5-20 seconds...

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In my organization we have purchase a few Dell 3040 mini computers and now several of them are having technical issues.  We are supporting dual monitor on all our systems but the issues are:
1. The screen goes BLACK while the user is working but the system is still running for one user.
2.  Another user screen goes white while she is working and the system is still running.
Have installed the latest Video drivers from the Dell site and still the problem persist.  Can anyone provide any tech advice to resolve these issues.

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Hello Support Users,
I'm having an issue with the OptiPlex 3040 Intel HD Graphics 530 Driver for Windows 10 Pro. The machine will work fine for awhile then while certain applications like Microsoft Excel are running, the machine will stop working and give the following error:"Display driver igfx stopped responding and has successfully recovered."
This machine has 2 monitors so using the Microsoft Basic Display Adapter doesn't work, even googling if that works or detects such is almost absent. I'm just letting whoever know it doesn't work with dual monitors on Windows 10 Pro.
I've found this link and installed the following display driver to see if that clears the issue + adjusted some PC settings in "Advanced System Settings" Under This PC : Windows still chooses what to do for visual effects and Virtual Memory is now 4096MB. I've also added the TdrRelay = 10 to the GraphicsDriver section in Registry.
Here is the link that's been suggested and the steps I've taken so far, I did skip the DELL driver and went for the initial Intel Generic Driver instead.
Is anyone else facing this issue with their onboard graphics?
Thread I've used so far to troubleshoot:www.intel.com/.../000005482.html
Any suggestions which could help or solutions for this PC?

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in the past with the optiplex 3020 I was able to connect a VGA monitor even thru the DP, by getting a $10 converter from DP to VGA.
in the 3040 model, they dont work. not a DP-VGA nor does the HDMI-VGA work.
Is there any way for me to get my VGA monitor to work on the 3040 computer? Even just one monitor would help. Or would I have to buy a new monitor with digital connection??


A:Optiplex 3040 with VGA

What form factor 3040, mini-tower, small form or micro form?
Do you have an add-in video card or only onboard Intel video?  A VGA port was extra-cost option on the 3040.
Have you checked BIOS setup to make sure the video output is set to Auto?

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Hi, I tried to replaced the original 4GB non-ECC ram with 2x8GB ECC MT18KSF1G72AZ-1G6 ram but system tilt with beep sound. I tried to mix 4GB non-ECC with 8GB ECC ram and system prompted it doesnt support mixed ECC and non ECC ram. I upgraded the BIOS to latest 1.46 but it doesnt help. May I know how to install these 2x8GB ECC MT18KSF1G72AZ-1G6 ram to Optiplex 3040. Thank you

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Using Optiplex3040 SFF came with 128GB SSD..Its HDD bracket has sendary 2.5" HDD mounting space, but doesn't have spare SATA port nor power socket. (Has 2 SATA port on board. 1 is being used by ODD.)Do you think we can add sendary HDD to this model?

A:Can Optiplex 3040 SFF install 2nd HDD?

Only externally - not internally.

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Hello everyone . Just want to ask , can pentium g4560 work in dell optiplex 3040 ? Both of them got same socket 1151 .

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I've disconnected default SSD (Samsung) in order to connect new emty SSD (Transcend). I was in need to clone my laptop's HDD on this new SSD as a transit SATA port, because I've got only one SATA to USB connector, used by laptop's drive. I've successfully cloned my drives, disconnected all new drives, connected default SSD (samsung) and - no OS boot. I've not changed ANY BIOS settings.
Ok. I've a look on BIOS settings, and I see NEW (almost disconnected) SSD (Transcend) as bootable device. And NO Samsung SSD in boot device. Only Transcend which is no more connecned to motherboard. In SATA I see only Samsung SSD connecned, but I don't see it in BOOT section. 
I've restored to factory and than to default settings with no effect. Than I've cleared CMOS - no effect. I see disconnected SSD device in BIOS BOOT section. What I'm doing wrong?

A:Dell Optiplex 3040 SFF

I've changed firmware of my BIOS. Downgraded it up ti 1.2.3 version, than upgraded it again. No effect. Old SSD doesn't appear. BUT in Legacy boot disconnected drive is still present. I cannot delete it. cannot change it to connected SSD drive. I guess it's somewhere in Legacy Option ROMS, and must be changed - but there are no options in this BIOS section. I'm gonna hate UEFI

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First I want to re-emphasize just how bad Dell support is. I went through something similar with an Optiplex 3020 32-bit video driver for Windows 10. Dell doesn't care about problems. They just wanted a credit card. Here we are again....
There is a problem with the Optiplex 3040 and SSD drives. I have four of them out in the field that will, on occasion, reboot for some reason (has to have something to do with the SSD) and when they reboot it immediately goes in to diagnostics and says there is no hard drive present. The fix is simple. Turn it off and turn it back on and it boots fine but there is obviously some conflict with the Optiplex 3040 and SSD drives.
So... I get in chat with Dell and guess what? They don't care. It isn't their problem. They would be interested if I gave them my credit card info. So I took it a step farther and asked is there was some kind if database with reported issues by model. I was told no! You got to be kidding! Dell gets reports of problems and they don't document it or take it serious???? What a jaw dropper. I know Dell support was horrid, always has been, but this goes beyond horrid!
So Dell is obviously clueless. Any users have issues with the Dell Optiplex 3040 and SSD drives like I am having?


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So I recently got a Dell Optiplex 3040 SFF for a good deal. It came with an i5 6500, 1TB HDD and a Single Stick of 8GB DDR3L. I've been reading the specs for the Optiplex 3000 series and they just came with an i5. I was just wondering if it's ok to replace the CPU with an i7 6700 non K, since i have one just lying around. I'm also planning on adding a low profile GTX 1050Ti (Msi probably) Will the 180W PSU that came with the computer support those upgrades?

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Hi! What is a name for a part number or flex connector capable into motherboards optiplex 3040 for VGA displays? See the pic. TY and sorry for my bad english....

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I have just purchased these for school and need to split the HDMI to 2 x VGA to run the interactive board & the monitor - anyone else out there doing this?

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we encounter a strange problems to operate the wake on lan with dell optiplex 3040 , when the PC is turned off you can turn it back on if the magic packet  is sent within 5 or 10 seconds .Afters this no more WOL is possible. 
bios options are (ver 1.4.3) :
deep sleep control = > deactived
Wake on lan => lan only
block sleep has tested => ko
3 versions of the realtek drivers lan card has  been tested with unchecked power options , and then test by disabling some option .. nok the wol is not stable
Few version of windows . Tested OS : Windows 7 Pro and Windows 8.1. (With or without deactivating the Quick Start ) 
This is not append with other optiplex (7010, 7020 and 790)  model on same site with same switch and routers. 
Lan card is a Realtek PCIe GBE Family Controller (DEV_8168). 

 Any idea ? 

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Hi dears ,

I bought new Dell OptiPlex 3040 mini tower the CD room is on horizontal but Dell logo is vertical ?

Should I use it as vertical or horizontal ?

I prefer Horizontal for space .

thanks in advance 


You can lay it on one side but not the other because the DVD would be upside down and vents would be covered.  

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I would like to replace the PSU on the 3040 MT with an EXTERNAL aftermarket unit. First, I need more power to run a better GPU and multiple drives. Second, I prefer the heat outside the case anyway. I am using the Moddiy 24-pin to 8-pin Dell Mobo adapter cable.
Someone said that the Antec EarthWatts EA-380D Green would NOT power on my computer (actually they said the EarthWatts series would not work) though they failed to elaborate in any way as to why.  
According to the specs I can find, there is no reason why it should not work provided the cables are run correctly.
Is there anyone here that can expand on WHY or the EarthWatts series will not work? If it does not work, can someone please recommend a PSU of 400 watts more or less that WILL work. Again, provided the cables are taken care of.
Thanks very much!

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I replaced the CPU on my Optiplex 3040 SFF that originally had an i5 6500 with an i7 6700 I had that was just lying around. It booted up into windows but when i check the system information it still thinks that it has an i5? Is it going to cause issues in the future and should I reformat my windows? Thanks for the answers.

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Hi All,
I'm just curious what the maximum number of displays is for this model.  I've only got the Intel 530 Graphics no extra AMD or NVidia card.
The reason I'm asking, is I'd like to add one or two USB video adapters, and want to be sure that the 3040 can actually support the additional displays.
From the Features and Design page:"Support for two displays: DisplayPort, HDMI and optional VGA connectivity allows greater visibility of your tasks. "
But I think that's is just referring to the built in video outputs.

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We have a number of receipt printers that we've been using via serial cable. With some new software in the future, I've been moving them from serial to USB and have had no issues. We did have to order about 8 new PCs and I can't get the receipt printers to work on any of them. The printer vendor hasn't been very helpful so I'm kind of stuck. I'm installing the printers the exact same way but when I power them on, Windows is saying it can't recognize the USB device and it's showing as Unknown Device in Devices and Printers and Device Manager. All of the PCs, new and old, are Windows 7 x64. The only thing that's different with the new ones may be the USB ports. They're Dell Optiplex 3040 Micro computers that have 2 - USB Charge ports | 1 - USB smart power on port | 3 - USB 3.0 ports. I believer our old PCs all have USB 2.0 ports, which may be the problem. Doing some research, it appears that the 3040's use xHCI on the USB ports which sometimes cause issues with legacy drivers. Is there a way to disable xHCI and see if that's the issue?

A:Disabling xHCI on Optiplex 3040

XHCI is XTENSIBLE HOST CONTROLLER INTERFACE aka USB 3.0  You cant disable this unless you don't care if NONE of the USB ports work properly.  There is no such thing as making USB2 drivers work with USB3 ports.  There is also no support for Skylake and 3RD party USB Serial printers and Drivers here on the Dell Site.
Dell makes Special Windows 7 builds for Skylake.  There is NO Downgrade Rights for Home Versions of Windows 10 only the PRO versions.  And Dell is not obligated to provide you with downgrade media.   There is support for windows 7 on newer dells but its not free.

You must install the eXtensible Host Controller Interface drivers for windows 7 as well as the CHIPSET Drivers for windows 7.   Skylake Systems are NOT SUPPORTED with windows 7 by microsoft.
Only WINDOWS 10 is supported.
Otherwise you have to find OLDER Dells and use them.

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Hello,I have dell OptiPlex 3040 Mini Tower. In the owner’s manual it shows that there is on option for SD Card Reader that can be installed in this computer, but I am unable to find any information about it – part number, link, specs or anything else about this card reader on Dell’s website. I would like to purchase and install one in my computer, but I cannot figure out how to order this part or accessory. Any help or suggestion would be much appreciated.Thanks

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So, we have a wee 3040 here that my mates kid is using. Hes got his hands on a generic 8gig stick of PC 12800 and planked it into the 3040 along with the existing 4gig stick and it wont post. As we have other parts about we tested the following1: Its own normal 4 gig stick  - POSTs2: the new 8 gig stick on its own - wont POST3: the new 8 gig stick with the original 4 gig stick - wont POST4: the new 8 gig stick with another 8 gig PC10700  - wont POST5: two sticks of 8 gig Pc10700  - wont POST6: put the new 8 gig stick in another system on its own or with other memory - POSTs fineso from what I can tell the issue is with the optiplex itself, have to confess ive never seen this and we use 3020's and 3040's in work so not exactly unfamiliar with them.Any suggestions, Anyone seen this before?

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I have a new Optiplex 3040 running Windows 10 and are trying to add a PCIe Parallel port card to it but windows does not recognise the card. I have tried digitus and Unitek ( Y5707 ) with the latest WIndows 10 drivers supplied from China but no go !!
Can anybody help please ?

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Need a solution to run 3 monitors on an Optiplex 3040 SFF. Desktop has one HDMI and one DP integrated into motherboard.
Are there any inexpensive y-adapter solutions or would I need a new video card?
If new video card needed, any recommendations?

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I have connected a monitor to the displayport with a DVI converter, and DVI cable and installed a DELL DVI card to the PCI port and connected an other monitor also with DVI cable to this DVI card.
PC does not see the DVI card/monitor. I have tried it with other optiplex 3040 and other DVI card but got same results.
What can be wrong in this configuration?
Thank you 

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I've ordered a Dell OptiPlex 3000 3040 SFF desktop, and need to install a serial port. Can anyone tell me what will be compatible for this hardware? E.g. Will a standard low profile PCIe card be installable?
Many thanks,

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I recently setup a Dell Optiplex SFF.  On the back there is a HDMI port and a Display Port for connecting monitors.  I also purchased two E2216H moniors (display port + VGA connections).
I am only able to get one monitor to work by plugging a Display Port to Display Port cable in the monitor and the Display Port on the back of the SFF.
The other monitor I have connected via Display Port to HDMI, plugged in to the HDMI port on the back of the SFF.  This monitor is not recognized.
I purchased several other setups this way.  Please help on what to do before I send these computers back to Dell!  I have tested the monitors and cables in other setups and they are not the issue.  
Thank you!

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Hello everyone! I'm new to the forums. I have a new Dell Optiplex 7040 tower and have connected two monitors to the DP video connections in the back. Yes, I have two separate DVI cables into the adapter. (Second came all the way from China).  I'm getting a signal and picture from the primary monitor but no signal from the second monitor.
I looked at the BIOS settings but saw nothing there.
I'm using Windows 7 OS.
Can someone point me to the right place or command for the desktop to "see" and second monitor?

A:Dell Optiplex 7040 and Dual Monitor

Which form factor, mini-tower, small form or micro?
If you have an add-in video card, do you know if it supports 2 DVI monitors at the same time?
Look in BIOS setup for an "Intel Multi Display" option and Enable it. Manual doesn't show BIOS screens so I don't know if this option actually exists.
Have you gone to the Windows 7 Display settings screen and clicked the Detect button to see if it will detect the second monitor?
Keep in mind if you have an add-in video card, the onboard video ports will be automatically disabled so you can only use the ports on the add-in card (unless there's an Intel Multi Display option in BIOS).
What other ports does the PC have (on the add-in card)? Have you tried using one of those with the second monitor, assuming that monitor supports other inputs, such as VGA, HDMI or DisplayPort?

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I nedd to know if  Optiplex 990 with integrated graphic Intel HD 2000 support dual monitor.

Can i connect primary monitor to diplay port and extend my desktop on a second monitor connected with the VGA port???


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I have an Optiplex 790 Mini-Tower with an i5-2400 and integrated Intel HD 2000 video.
The case has both a VGA and Display Port connector, I am presently using the VGA port. I am investigating going for a Dual Monitor setup and am confused whether I can do so without having to purchase a discrete video card. I am reading conflicting reports that some say yes and others no. Can some kind soul please confirm one way or the other ?
I do not use the PC for gaming, it is work only with the occasional video and web browsing. Mainly I need dual monitor for multiple file editing, scripting, database programming etc.
Many thanks, Fin.

A:Optiplex 790 Mini-Tower Dual Monitor ?

Hi Fin,
OptiPlex 790's onboard video solution supports both VGA and DisplayPort at the same time. You can connect two monitors to the computer without adding a discrete card.
Please let me know if you need further information.

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I have a Dell OptiPlex 3040 with an AMD Radeon R7 350X video card. This is connected to a daisy-chained set of Dell U2417H monitors. I previously had this configuration setup on my Inspiron laptop and never had an issue.
On the OptiPlex, the monitor screens flicker intermittently, and at least once a day both monitors go black and I have to do a hard reset on the PC in order to get it fully functional again. I've updated the video card drivers, swapped out the cables on each monitor, and updated every driver on my PC. Considering the fact that this configuration didn't cause any issues on my Inspiron, I want to say that this has to be a VC issue. These PC is a few months old and under a three year warranty plan. Any help or suggestions would be GREATLY appreciated!


A:Video Card Crashing on OptiPlex 3040

Hello!  A couple of things come to mind.  Did you update the BIOS at all?  What version of Windows are you running?  Did you get the drivers from Dell's support site or from AMD?  If not AMD I would go there and see if you can run their drivers, the crimson edition. Also did you set up multimonitor support in the Catalyst control panel?  AMD can be a bit finicky.

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On January 10th a new BIOS update was released for the OptiPlex 3040 which added 'Windows 10 Enterprise support'.
As we run Windows 10 Enterprise on these machines I'd be interested to know what support this BIOS update actually adds and whether we need to spend the time updating the existing machines.

A:OptiPlex BIOS 3040 1.4.11 and Windows 10 Enterprise

This is mainly a user-to-user forum and only Dell can answer that question.
If your company has an assigned Technical Account Manager, that person may be your best resource.
I guess you could update one of them and see what changes and/or new options are available in BIOS...

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 have recently taken delivery of 150 Dell Optiplex 3040 PC's all with the same specification.
I am trying to image then using MDT.
Before taking delivery of all the PC's I took a sample of 2 to test with to make sure I could create an image and deploy it. This worked without any problem using Litetouch and a defined sequence. Happy days.
I then took delivery of the remaining PC's and tried to apply the same image. However this fails on every PC I have tried apart from the initial 2 samples and it is driving me crazy. PC spec is identical for all PC's and there is only one W10 cab available from Dell that I am using for drivers.
I get a black screen  stating
windows failed to start. A recent hardware or software change might be the cause.
Status Oxc000001
A required device is not connected or can't be accessed.
This happens as the process seems to be connecting to the Litetouch image so I think it might be a possible NIC issue, even though it does successfully connect to the WDS deployment server.
Any suggestions?

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I am not able to find the usb drive when using the system restore disk. If the system boots up it will find the usb just find and fill exists in the  root WindowsImageBackup directory on the usb. The system are brand new and 3040 model with windows 7  64 bit. It seems OptiPlex 3020 worked just fine and found the image location but all my 3040 do not find them. I talk with Dell support for 4 hours and they just though it was a bad motherboard...I said I did not think so since all of the pc I have will not find the usb during system restore.
I check the BIOS also legacy is on and rom is on. Boot order hard drive, usb. cd/dvd . I hit f12 at start up and select cd/dvd to boot where my recovery disc is. and opens fine but never sees the usb drive to find my image.
Could I load usb driver from C: drive? If so which one?

Thanks in advance!

A:OptiPlex 3040 - USB not found when doing System Recovery

I am confused by your post. Is the image on a USB key or CD/DVD? If USB key, you should be choosing Removable Drive, not Optical Drive?* Restart the computer* Press F2 to enter the BIOS setup* Go to System Configuration* Go to USB Configuration* Set to All Enabled (Boot Support, Front USB Ports, Rear USB Ports)* Insert the USB key into a USB port on the rear of the computer* Press F10 to save and exit* Press F12* Choose Removable Drive

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I am using a Trendnet KVM (Keyboard, Video, Mouse) device to switch between this Optiplex 3040 and an HP PC. Every time I switch back to the Dell I get an error saying USB Device not recognized. I have used this same KVM on several different PCs and it always works fine.
Any suggestions, please?
Thank you.

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 I have a new optiplex 3040 and tried to plug a new logilink 2-port PCI-Express ethernet card to mainbord. But each PCIE slots does not work. From bios menu all of them are shown, but in windows10 does not appear.

(windows10 x64)

A:Optiplex 3040 PCI express slots does not work

Hi enbegmsoft,Thanks for posting.The motherboard  has three black PCIe x1 slots. The PCIe slots should be fine, if your card is this one: http://dell.to/2h6XoAX, then it is not compatible with Windows 10.

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Recently deployed xx number of OP3040 machines. Obviously WoL is a must. Default BIOS setup does not have it enabled, but using cctk from Dell Client Command Suite makes it easy during SCCM deployment (Win 7 x64)
So I have exported .exe with all required WoL settings (inc deepsleep DISABLE) and BIOS system password set.
Exe runs fine in Task Sequence, all settings get applied, but NOT activated.
At this point I can power off Windows, restart, power off again, WoL is NOT active (yet the deepsleep is definitely set to disable)
All I needed to do on EACH machine:
F2 get to BIOStype password
I did NOT apply anything, I did not make any other changes (just in & out)
Instantly WoL started working correctly
Surely that is a but in either cctk and/or latest BIOS for OP 3040?
Anybody else noticed?

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I have just configured an Optiplex 3040 for a customer to run Virtual XP machines for his CNC mills.
I upgraded from windows 7 Professional to Windows 10 64 Bit Pro as the replacement CAD/CAM software he is trialling needs this 64 bit OS.
Apart from a lot of research to find out why I couldn't boot from the Windows 10 DVD media to install Windows 10 (not included in the Dell FAQs) everything runs OK. However there is one niggle in that on boot the Numlock doesn't stay on.
I have checked the bios and the relevant setting in the Post section is ticked and the Numlock LED comes on during Post but then goes off as Windows 10 loads. This is not a big problem but rather annoying as the customer uses the numeric keyboard a lot for data entry of measurements.
Is this a bug in the Dell Bios or is it something to do with UEFI?
Many thanks 

A:Optiplex 3040 - Numlock does not stay on after boot

On some Inspiron models, disabling Fast Startup from inside Windows 10 fixes that problems. So you might try that....
1.Type Control Panel in the search box.
2.Click Control Panel.
3.Click Power Options.
4.Click Choose what the power buttons do.
5.Click Change settings that are currently unavailable.
6.Scroll down to Shutdown settings and uncheck Turn on fast startup.
7.Click Save changes.
8. Reboot

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Recently i purchased 10unit of Optiplex 3040mt for my office use, after installed win7 32-bit i just can use for a few minutes after that my keyboard and mouse is not responding at all but the light on devices still ON. In the few minute after i boot my window i install the remote software so that i can remotely and install the software and driver, I just install the Graphic, audio,network driver and chipset because normally if mouse it will be install automatically but in this case it is installed as Standard PS/2 Keyboard and Microsoft PS/2 mouse.
Please advice if i need to installed any other driver , because so far i just installed those 4 driver. Thank You

A:Keyboard and Mouse not working on New Optiplex 3040 mt

There are 2 chipset drivers for Win 7, 32-bit. Did you install Intel Chipset Device Software and the  Intel Management Engine Interface Driver? (And you also need Intel USB 3.0 eXtensible Host Controller Driver for the USB3 ports.)
You can try this:

Open Device Manager and expand list under Human Interface Devices
Double-click each entry and look for a Power Management tab
If it has that tab, click it and the uncheck the box "Allow PC to turn off..."
Reboot when done and see if that solves the problem.

If not, check the Windows Power Options settings to see if Windows is turning the ports off.
EDIT: Since these are PS/2 devices, you may have to look for the Power Management tab under Keyboard and under Mice in Device Manager, instead of under Human Interface Devices in Device Manager.

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Hello all, we have some Optiplex 3040 Micros and have installed the Intel AC 8260 wireless card the same one listed on Dells build page. I have installed the drivers from the Dell downloads page and the OS Win10 64bit sees the hardware just fine. The problem is the wireless card although active does not see ANY wireless networks around it. I have the same issue on 3 new 3040's using 3 different cards. BIOS is updated to the latest 1.4.11.
Has any one used WLAN in the 3040 micro and if so what did it take to get it to work.

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