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Internet Explorer 11 Crashes When Visiting Certain Website

Q: Internet Explorer 11 Crashes When Visiting Certain Website

My desktop computer runs Windows 7 Pro x64 with the latest updates. When I try to open a certain website in Internet Explorer, IE would crash and display the "Internet Explorer has stopped working" message. The error indicated something wrong with MSHTML.DLL.

Using another browser (Chrome and Firefox) to open the website is fine; it will crash when it's opened in IE. Using IE to open other websites is OK too, just one particular website is having problems (if anyone wants to try, the website I am having issues with is https://payroll.payworks.ca).

I am running IE version 11.0.9600.18697. I have tried opening the website on Internet explorer on a computer running Windows 10 and it doesn't have this problem. So this issue seems to be happening on my Windows 7 computer only.

I have also tried using Internet Explorer no add-ons to open the website, but the same problem occurs.

I have used NirSoft AppCrashView to get the event details of the Internet Explorer appcrash, and I hope someone can take a look and see if it could be a driver or DLL that is corrupted:

Version=1
EventType=APPCRASH
EventTime=131434322259971524
ReportType=2
Consent=1
UploadTime=131434322260283524
ReportIdentifier=173c9325-5ec5-11e7-8c00-6c3be510411d
IntegratorReportIdentifier=173c9324-5ec5-11e7-8c00-6c3be510411d
WOW64=1
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=IEXPLORE.EXE
Sig[1].Name=Application Version
Sig[1].Value=11.0.9600.18698
Sig[2].Name=Application Timestamp
Sig[2].Value=59189c94
Sig[3].Name=Fault Module Name
Sig[3].Value=MSHTML.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=11.0.9600.18710
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=59484b0c
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=0073abab
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=4105
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=86d6
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=86d6b9e16e943952d36887071e6d689e
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=8b2d
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=8b2d9aaf20ebba856d7f068d6c008156
UI[2]=C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
UI[3]=Internet Explorer has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
LoadedModule[2]=C:\Windows\syswow64\kernel32.dll
LoadedModule[3]=C:\Windows\syswow64\KERNELBASE.dll
LoadedModule[4]=C:\Windows\SysWOW64\SYSFER.DLL
LoadedModule[5]=C:\Windows\syswow64\msvcrt.dll
LoadedModule[6]=C:\Windows\syswow64\api-ms-win-downlevel-advapi32-l1-1-0.dll
LoadedModule[7]=C:\Windows\syswow64\advapi32.DLL
LoadedModule[8]=C:\Windows\SysWOW64\sechost.dll
LoadedModule[9]=C:\Windows\syswow64\RPCRT4.dll
LoadedModule[10]=C:\Windows\syswow64\SspiCli.dll
LoadedModule[11]=C:\Windows\syswow64\CRYPTBASE.dll
LoadedModule[12]=C:\Windows\syswow64\iertutil.dll
LoadedModule[13]=C:\Windows\syswow64\api-ms-win-downlevel-version-l1-1-0.dll
LoadedModule[14]=C:\Windows\system32\version.DLL
LoadedModule[15]=C:\Windows\syswow64\api-ms-win-downlevel-user32-l1-1-0.dll
LoadedModule[16]=C:\Windows\syswow64\user32.DLL
LoadedModule[17]=C:\Windows\syswow64\GDI32.dll
LoadedModule[18]=C:\Windows\syswow64\LPK.dll
LoadedModule[19]=C:\Windows\syswow64\USP10.dll
LoadedModule[20]=C:\Windows\syswow64\api-ms-win-downlevel-normaliz-l1-1-0.dll
LoadedModule[21]=C:\Windows\syswow64\normaliz.DLL
LoadedModule[22]=C:\Windows\syswow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll
LoadedModule[23]=C:\Windows\syswow64\shlwapi.DLL
LoadedModule[24]=C:\Windows\system32\IMM32.DLL
LoadedModule[25]=C:\Windows\syswow64\MSCTF.dll
LoadedModule[26]=C:\Windows\system32\api-ms-win-downlevel-shell32-l1-1-0.dll
LoadedModule[27]=C:\Windows\syswow64\shell32.DLL
LoadedModule[28]=C:\Windows\system32\IEFRAME.dll
LoadedModule[29]=C:\Windows\syswow64\ole32.dll
LoadedModule[30]=C:\Windows\syswow64\OLEAUT32.dll
LoadedModule[31]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d\comctl32.dll
LoadedModule[32]=C:\Windows\syswow64\urlmon.dll
LoadedModule[33]=C:\Windows\syswow64\api-ms-win-downlevel-ole32-l1-1-0.dll
LoadedModule[34]=C:\Windows\syswow64\WININET.dll
LoadedModule[35]=C:\Windows\syswow64\USERENV.dll
LoadedModule[36]=C:\Windows\syswow64\profapi.dll
LoadedModule[37]=C:\Program Files (x86)\Internet Explorer\IEShims.dll
LoadedModule[38]=C:\Windows\syswow64\comdlg32.dll
LoadedModule[39]=C:\Windows\system32\uxtheme.dll
LoadedModule[40]=C:\Windows\system32\Secur32.dll
LoadedModule[41]=C:\Windows\system32\api-ms-win-downlevel-advapi32-l2-1-0.dll
LoadedModule[42]=C:\Windows\syswow64\WS2_32.dll
LoadedModule[43]=C:\Windows\syswow64\NSI.dll
LoadedModule[44]=C:\Windows\system32\mswsock.dll
LoadedModule[45]=C:\Windows\System32\wship6.dll
LoadedModule[46]=C:\Windows\system32\IPHLPAPI.DLL
LoadedModule[47]=C:\Windows\system32\WINNSI.DLL
LoadedModule[48]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[49]=C:\Windows\system32\rsaenh.dll
LoadedModule[50]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[51]=C:\Windows\syswow64\CLBCatQ.DLL
LoadedModule[52]=C:\Program Files (x86)\Internet Explorer\ieproxy.dll
LoadedModule[53]=C:\Windows\system32\api-ms-win-downlevel-shlwapi-l2-1-0.dll
LoadedModule[54]=C:\Windows\system32\dwmapi.dll
LoadedModule[55]=C:\Windows\system32\MSHTML.dll
LoadedModule[56]=C:\Windows\system32\d2d1.dll
LoadedModule[57]=C:\Windows\system32\DWrite.dll
LoadedModule[58]=C:\Windows\system32\dxgi.dll
LoadedModule[59]=C:\Windows\system32\bcrypt.dll
LoadedModule[60]=C:\Windows\SysWOW64\bcryptprimitives.dll
LoadedModule[61]=C:\Windows\syswow64\WINTRUST.dll
LoadedModule[62]=C:\Windows\syswow64\CRYPT32.dll
LoadedModule[63]=C:\Windows\syswow64\MSASN1.dll
LoadedModule[64]=C:\Windows\system32\d3d11.dll
LoadedModule[65]=C:\Windows\system32\MCTU.dll
LoadedModule[66]=C:\Windows\system32\WINMM.dll
LoadedModule[67]=C:\Windows\SysWOW64\igd10umd32.dll
LoadedModule[68]=C:\Windows\System32\netprofm.dll
LoadedModule[69]=C:\Windows\System32\nlaapi.dll
LoadedModule[70]=C:\Windows\System32\npmproxy.dll
LoadedModule[71]=C:\Windows\system32\apphelp.dll
LoadedModule[72]=C:\Windows\system32\DNSAPI.dll
LoadedModule[73]=C:\Windows\System32\wshtcpip.dll
LoadedModule[74]=C:\Program Files (x86)\Bonjour\mdnsNSP.dll
LoadedModule[75]=C:\Windows\system32\rasadhlp.dll
LoadedModule[76]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[77]=C:\Windows\system32\SXS.DLL
LoadedModule[78]=C:\Windows\system32\IEUI.dll
LoadedModule[79]=C:\Windows\system32\credssp.dll
LoadedModule[80]=C:\Windows\SysWOW64\schannel.dll
LoadedModule[81]=C:\Windows\system32\ncrypt.dll
LoadedModule[82]=C:\Windows\system32\GPAPI.dll
LoadedModule[83]=C:\Windows\system32\cryptnet.dll
LoadedModule[84]=C:\Windows\syswow64\WLDAP32.dll
LoadedModule[85]=C:\Windows\system32\SensApi.dll
LoadedModule[86]=C:\Windows\system32\MLANG.dll
LoadedModule[87]=C:\Windows\system32\PROPSYS.dll
LoadedModule[88]=C:\Windows\SysWOW64\jscript9.dll
LoadedModule[89]=C:\Windows\system32\windowscodecs.dll
LoadedModule[90]=C:\Windows\system32\msimtf.dll
LoadedModule[91]=C:\Windows\system32\OLEACC.DLL
LoadedModule[92]=C:\Windows\system32\MFPlat.DLL
LoadedModule[93]=C:\Windows\system32\AVRT.dll
LoadedModule[94]=C:\Windows\system32\MSHTMLMedia.dll
LoadedModule[95]=C:\Windows\system32\MF.dll
LoadedModule[96]=C:\Windows\system32\ATL.DLL
LoadedModule[97]=C:\Windows\system32\ksuser.dll
LoadedModule[98]=C:\Windows\system32\D3D10Level9.dll
LoadedModule[99]=C:\Windows\SysWOW64\igdumd32.dll
LoadedModule[100]=C:\Windows\system32\XmlLite.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Internet Explorer
AppPath=C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Anything else I can try? Thanks!

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RELEVANCY SCORE 200
Preferred Solution: Internet Explorer 11 Crashes When Visiting Certain Website

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 88

We just started having this problem today at one of our computers at work, we run on Windows XP. Every time I navigate to a new web page (even here), I get a pop up warning:

Internet Explorer Warning - visiting this web site may harm your computer!

Most likely causes:
The website contains exploits that can launch a malicious code on your computer
Suspicious network activity detected
There might be an active spyware running on your computer

What you can try:
Activate Antivirus 360 for secure Internet surfing (Recommended).
Check your computer for viruses and malware.
More information

Can you please help me get rid of this? I have tried to attach the 2 things that came up with the DDS

A:Internet Explorer Warning - visiting this website may harm your computer Antivirus 360 Malware

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explanation about the tool. No input is needed, the scan is running.Notepad will open with the results, click no to the Optional_Sca... Read more

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RELEVANCY SCORE 82.8

Hello,
When ever I visit Linkedin on IE my browser crashes, I can visit all other sites but have this issue on Linkedin,  I have cleared cache & cookies, reset to default settings but still he problem persists, Linkedin is also added to
compatibility mode, all this started after upgrading to Win 10 Anniversary build.

IE Version : 11.0.14393.0
Update Versions: 11.0.33

Error Log
Faulting application name: IEXPLORE.EXE, version: 11.0.14393.0, time stamp: 0x57899082
Faulting module name: MSHTML.dll, version: 11.0.14393.0, time stamp: 0x57898fde
Exception code: 0xc0000005
Fault offset: 0x003d9cfb
Faulting process id: 0x2744
Faulting application start time: 0x01d3de26134871f9
Faulting application path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
Faulting module path: C:\WINDOWS\SYSTEM32\MSHTML.dll
Report Id: fd5e09d0-6ddb-4c3d-af40-4f7d89397923
Faulting package full name: 
Faulting package-relative application ID:  

Any assistance is appreciated 
Wert 

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RELEVANCY SCORE 74.4

Hi Folks,

I'm at the end of my technical capability here and need some help. Basically, the title says it all - my browser window crashes intermittantly - the commonality I've noticed between the sites it crashes on is that they have Google ads. I know some virus/spyware can latch onto specific sites, so I try all the tools I can get, with no success in either identifying the problem or correcting it. I used

-Bitdefender
-Ad-aware
-Trendmicro
-Spybot S&D
-ewido
-spysweeper
-ccleaner
-xblock
-AVG

Below is my HiJackThis logfile - can anyone tell me how to proceed?

Logfile of HijackThis v1.99.0
Scan saved at 20:59:01, on 22/08/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\misc utilities\Sygate\smc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\alg.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\misc utilities\ewido anti-spyware 4.0\guard.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\misc utilities\Spyware Doctor\sdhelp.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\Syst... Read more

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RELEVANCY SCORE 74.4

I've seen a problem similar to this reported on other occasions, but no obvious consensus about the cause.

I'm using Windows XP SP3. When I visit any folder with .AVI files in it, Windows Explorer dies with a message bout "data execution prevention." This problem has started occurring since March, 2009, because I have a folder with an AVI file that I was able to visit at the time, and now I cannot do it.

I assume that there is something wrong with one of my codecs. Is there an easy to find out which codec Windows is trying to use? I've attached a list of the codecs I have.

A:Visiting a folder with AVI files crashes Windows Explorer

Note that that window only shows VfW (video for windows) codecs, not directshow ones.
The list looks pretty standard for any Windows XP installation, except for the Morgan Motion JPEG decoder.
Do you have any codec pack installed?

If I recall, earlier versions of DivX (circa version 5) had many DEP problems, but they fixed it eventually.

Does the folder in question have a lot of files?
Does the folder you visit have thumbnail view enabled? If not, how long can you stay in the folder without the DEP error? If long enough, try hovering your mouse over the files one by one until you get the error.
Once you identify the file that triggers error, open it with gspot and find out what codec it uses. For further diagnostics, click on the little 1-2-3 under MS A/V. Get the list of filters and codecs used to render the file (click on the -> arrows for the intermediate pins).

If you are unable to get into the folder at all, right-click it, and pick search. It will list your files. Then you can hover over each until you find the one that causes the problem, and proceed as mentioned above.

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RELEVANCY SCORE 73.6

My computer runs Windows Vista Ultimate. Whenever I go to the Quicken BillPay website (quickenbillpay.com), enter my login ID on the first page, and click on Continue, IE shuts down with a Microsoft Visual C++ Runtime Error. The first time it happened, I tried rebooting etc., but the problem has consistently occurred on this PC for a few months. I cannot remember if it ever ran correctly or not, since it first occurred a few months ago.

This does not happen on another PC I have that runs Vista, or a couple of others that run XP Professional.

Wondering if I have some sort of virus or malaware that is causing the crash. I run Kaspersky Internet Security 6 on this PC. I have tried disabling Kaspersky and going to the website, but it still crashes.

Appreciate any insight that anyone might have.

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RELEVANCY SCORE 67.6

My friend's computer got infected with some worm after visiting some porn site and as a result internet explorer would ot start. Everytime we tried to start iexplorer, it would say "C:\WINDOWS\mslk.exe
the NTVDM CPU has encountered an illegal instruction
CS:Odc9IP:011aOP;65 63 75 72 69 Choose 'Close' to terminate the application"
and a variations of other names like "C:\Windows\sdklg.exe or ~mfcrd.exe and poj32.exe...keeps
changing everytime wetry it. Well this is the hijackthis log and it would be nice if someone could help. Thanks!!!

"Logfile of HijackThis v1.97.7
Scan saved at 2:14:03 AM, on 6/27/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Music\SSSvr.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Photo\appsrv\PhotoAppSrv.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
C:\Program Files\Sony\VAIO Medi... Read more

A:internet explorer not starting after visiting porn site

Download and install APM from here: http://www.diamondcs.com.au/index.php?page=apm

Run HJT again and put a check in the following:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\TRIHO~1\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\TRIHO~1\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\TRIHO~1\LOCALS~1\Temp\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\TRIHO~1\LOCALS~1\Temp\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\TRIHO~1\LOCALS~1\Temp\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://tcjwo.dll/index.html#96676
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\tcjwo.dll/sp.html#96676
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\TRIHO~1\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
O2 - BHO: (no name) - {5C397BB2-36D2-F787-9AA2-DB56173763F4} - C:\WINDOWS\msbb.dll
O2 - BHO: (no name) - {38F40F5F-D7CE-40CE-88E6-C0F5381FA3B6} - C:\WINDOWS\System32\nakob.dll
O4 - HKLM\..\Run: [appwh32.exe] C:\WINDOWS\appwh32.exe
O4 - HKLM\..\RunOnce: [ieuu.exe] C:\WINDOWS\system32\ieuu.exe
O8 - Extra context menu item: &iSearch The Web - res://C:\WINDOWS\S... Read more

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RELEVANCY SCORE 67.2

I have an infected laptop running XP Pro SP3. It had Spyware Protect 2009 on it but I was able to stop the sysguard.exe process and delete sysguard.exe from the Windows subdirectory and from the HKEY_CURRENT_USER\....\Run registry hive. There is still at least one other major problem. IE 7 is redirected to display "internet explorer warning visiting this web site may harm your computer" most of the time. I can get to google sometimes and even search something but when I try to follow a link - I get the redirection message. It also prevents me from running a system restore and most of the scanning software such as malwarebytes, SDfix and several others. I was able to run HijackThis but when I tried to post the report, it redirected me again so I saved the log file to a thumbdrive and logged onto an uninfected computer to post this.

I'm attaching the log file.
 hijackthis.log   10.75KB
  9 downloads

I've heard great things about this forum. Thanks for your help in advance.

A:internet explorer warning visiting this web site may harm your computer

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.comDDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the instructions that pop up for p... Read more

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RELEVANCY SCORE 67.2

I downloaded a re-direct anti-virus program.
I was able to kill it with RKill, but there are still some lingering issues going on.
When I try to connect to the internet via Google.com I get this message "Internet Explorer Warning - visiting this web site may harm your computer!"
I have run Malwarebytes and Microsoft Security Essentials.
They have removed numerous Trojans etc, but I still get the Internet Explorer Warning - visiting this web site may harm your computer!
When I tried running HIJackThis, I get a message "For some reason system denied write access to the Hosts file...."

Any clue how bad it really is?

Thanks,

Gilly68

A:Internet Explorer Warning - visiting this web site may harm your computer!

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the ... Read more

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RELEVANCY SCORE 67.2

Any time I try to access the internet I get " Internet Explorer Warning - visiting this web page may harm your computer".
I can't access the internet from that computer.

If I try to run any programs I get "Security Warning - Application cannot be executed. The file is infected. Do you want to activate your antivirus now?"

Can you guys help?

Thanks
Tim

A:Internet Explorer Warning - visiting web site may harm your computer

Never mind fellas... I fixed it myself!

Thanks anyways!!

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RELEVANCY SCORE 67.2

Hello,

I've recently discovered a problem with my computer. After visiting certain sites and clicking on a second link on that site, both Mozilla Firefox and Internet Explorer will crash. So far, I have found this problem corresponds to two different sites, Lords of Pain (Wrestling News Site) and [email protected] (School Site). I was going to post this in the Malware Removal forum, but then I saw this topic in the forum. I also have noticed that the problem does not occur if I use Google Chrome, but I would much rather use Mozilla Firefox. Any help or guidance would be greatly appreciated.

Thanks.

A:Mozilla Firefox / Internet Explorer Crash After Visiting Certain Sites

Hello BrianJBustos,I see that you have an HJT log posted here: http://www.bleepingcomputer.com/forums/t/211124/computer-running-slow-browsers-crashing-ff-ie/ We do not allow more than one topic for the same computer and the same issue as this causes confusion, and in this case may make the disinfection process more difficult.This leaves you with a choice:1) Have this thread reopened and the HiJack This log topic deletedOR2) Keep this thread closed and wait for assistance in the HiJack This log forum. Please note that that forum is VERY busy.Please send a Private Message indicating your choice.Assuming you wish assistance in the HiJack This forum, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as s... Read more

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RELEVANCY SCORE 62

Hi!
 
Today, while  visiting a website with IE, I suddenly got a new window which contained a message from "NSA+ FBI" ( or smthg like that), telling me that I am at risk of being thrown to jail for the next 5-7 years unless I pay a fine of about 150$ either with my credit card or by buying some sort of prepaid phone cards. It was imposible for me to close the window or to use CTRL+ ALT+DEL so as to close it from Task Manager. So, I shut down the computer from the start menu.
 
After restarting it, the internet works much slower.
 
Since then, I ran a quick scan with my Security Essentials (updated right before starting the scan), which lasted for about 70 minutes (!!!) but found nothing . I have also performed a scan using Microsoft's Safety Scanner, which returned the result that there are no unwanted programs on my computer.
 
But if no unwanted software is on my computer, then how come did I got that screen asking me for money on behalf of CIA/ FBI.. etc... ?????
 
Thank you
 
 
OS: Windows 7 Home premium
Anti-virus: Security Essential

A:Infected while visiting a website ??? newbie here...

Welcome aboard   Download Security Check from here or here and save it to your Desktop. Double-click SecurityCheck.exe Follow the onscreen instructions inside of the black box. A Notepad document should open automatically called checkup.txt; please post the contents of that document.NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderOther ServicesPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply. Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeList Restore PointsClick Go and post the result. Please download Malwarebytes Anti-Malware (MBAM) to your desktop.NOTE. If you already have MBAM 2.0 installed scr... Read more

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RELEVANCY SCORE 62

Hello,
 
So I've always wondered if you can get a virus/malware just by visiting a website?
 
I always thought this was a No, because I believe a user is only infected when he/she opens up that malware/virus FILE, once you open it up and install it then you are infected.
 
I know there are drive by downloads, but your anti-virus or anti-malware program should detect the file and automatically delete it.
 
Malware/virus can't infect your computer unless you open the file, right?

A:can you get a virus/malware just by visiting a website?

Hi NEMS Yes, it's entirely possible to get infected by simply visiting a website. Most commonly via what we call "Exploit Kits". Right now, EK are used to deliver a lot of dangerous malware (such as banking trojans and Cryptoware) to computers worldwide. So using a standard Antivirus and Antimalware won't cut it. Using a program that protects your web browser against such threats, like Malwarebytes Anti-Exploit will. but your anti-virus or anti-malware program should detect the file and automatically delete it.This is assuming that the file pushed on your system is already known to your Antivirus or Antimalware (in its database). If it's not, it won't do anything. And we all know that no products have a 100% detection ratio.Edit: For more information on Exploit Kits and how they work, see the article below.Tools of the Trade: Exploit Kits

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RELEVANCY SCORE 62

I clicked a link for a font to be compatible on .saesl .com. sg and all after that is auto download an install and Spora Ransomware pop-up screen showing on my system.
Normally, I just use Windows Defender as my anti-virus program. After this incident, and after read out from Google link, I've download and scan the Laptop using Malwarebytes.
Has deleted the Spora Ransomware pop-up screen on my system, but my file .xls still cannot be decrypted and open.
 

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RELEVANCY SCORE 62

I am working on this for someone. They try to log in to their online banking, and Internet Explorer 7 will shut down their browser and give the following message displayed on their desktop: Data Execution Prevention. Vista was recently installed, error came about at that time. Suggestions? What is this feature?

A:Error Message when visiting website

Does anyone know what this is? I have tried working with it, but I'm not having any luck. Any advice would be greatly appreciated.

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RELEVANCY SCORE 62

I'm usually a lot smarter than this.. but I read someones post in a forum about how a website has set up a popular game, San Andreas Multiplayer, in a frame that remotes a machine so you can play in the browser. The game is a bit more involved than a typical browser game, so of course i figured it would be unplayable at best, but curiosity got the best of me and I visited the site.I immediately figured out that it was just a video of someone logging into a server, and i was most likely being infected while watching.. I checked around and saw some minimal info about the site including this post:http://www.gtaforums.com/index.php?showtopic=538035The site I visited was: www,sampfreeonline,tk .. which points to: samponlinefree,orq,pl(dots were replaced with commas so no one clicks by accident)Can anyone verify if this is indeed a malicious site.. I'm thinking I have a keylogger installed now and its just waiting for me to join a server... ..or even worse..Any help is greatly appreciated!Thanks!!
 

A:Tricked into visiting fake website...

Welcome aboard  There is not much info about those sites.  Download Security Check from here or here and save it to your Desktop. Double-click SecurityCheck.exe Follow the onscreen instructions inside of the black box. A Notepad document should open automatically called checkup.txt; please post the contents of that document.NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me. Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderOther ServicesPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply. Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeClick Go and post the result. Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop.* Double-click mbam-setup.exe and follow the prompts to install the program.* At th... Read more

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RELEVANCY SCORE 62

Hi Guys,

Recently i have been having a lot of BSOD issues while visiting a certain website on all browsers.The said website access my webcam as well as microphone.After few BSOD's i thought maybe its a adobe flash player issue so i uninstalled flash player.

Now to test my system further i visited the said website using IE and google chrome which have built-in flash player plugin and i got the same BSOD error.Tried the same in Guest account with the same BSOD error repeating itself.

I am attaching the relevant zip file.

Oh my system is DELL Inspiron 14 laptop with windows 8.1 installed.

TIA

A:BSOD while visiting certain website on all browsers

All of your dumpfiles blames Probably caused by : RTKVHD64.sys ( RTKVHD64+1af077 )
This is the driver for your Realtek High Definition Audio Function Driver

Your Dell model only supports windows 7 drivers see here
Product Support | Dell US

But maybe the generic driver from Realtek will also work on your Dell machine. Try updating to the latest windows 8.1 compatible driver from here.
Driver Description: Realtek High Definition Audio Function Driver
Driver Update Site: Realtek

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RELEVANCY SCORE 62

hxxp://gotlurk.net

I think this is the website where the malware came from, but I'm not sure. I've included the URL here, in case it helps someone figure out what my problem is.

I didn't click on any of the advertisements or install any new programs or download any files. But within 5 minutes of my visiting the page, popups began to rapidly show up. I usually use FireFox, but they were coming from Internet Explorer. They were coming very fast- maybe 20 within as many seconds, so I unplugged my wireless router and forcibly disconnected my computer from the internet.

I used another computer to look up tutorials on how to get rid of a malware problem, and downloaded recommended programs. I also edited the registry myself and deleted registry keys that were obviously associated with the malware that hadn't been there before (named things like "vvxxasjdfdsf.exe" and such) but this malware is obviously beyond my limited expertise, because it is still there.

My computer hasn't been connected to the internet since. (I'm using a different computer to post here.)

When the computer's on, Internet Explorer attempts to connect to the internet every few minutes. For the first few minutes where I didn't realize I had a problem, I'm pretty sure it connected to more malware sites and downloaded more crap onto my computer. Spybot seems to have gotten almost everything, except for the very stubborn root problem, which Spybot says is "Smitfraud.C"

I'm not en... Read more

A:constant popups from visiting a website

Quote:




Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

If you think you have similar problems, please post a log in the HJT forum and wait for help.





Hello and welcome to the forums

My name is Katana and I will be helping you to remove any infection(s) that you may have.

Please observe these rules while we work: Please Read All Instructions Carefully
If you don't understand something, stop and ask! Don't keep going on.
Please do not run any other tools or scans whilst I am helping you
Please continue to respond until I give you the "All Clear"
(Just because you can't see a problem doesn't mean it isn't there)
If you can do those few things, everything should go smoothly

Please Note, your security programs may give warnings for some of the tools I will ask you to use.
Be assured, any links I give are safe
----------------------------------------------------------------------------------------
Information
IMPORTANT I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.

BitComet 0.97

I'd like you to read the Guidelines for P2P Programs where we explain why it's not a good idea to have them.

Also available here.

My recommendation is you go to Control Panel > Add/Remove Programs and uninstall the programs listed above (in red).
Please note: you must NOT us... Read more

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RELEVANCY SCORE 62

I saw reunion.com posting my personal info on a google search of my name. I never gave that info. I called and they said they created that account for me from public info. However, when I clicked on the site, something downloaded and now my PC is slow!

IBM ThinkPad T41 / Win XP.
HJT below!

Thank You!!!!!!!!!!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:11:50 PM, on 8/18/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\RegSrvc.exe
C:\Program Files\SiteAdvisor\6261\SAService.exe
C:\Program Files\Common Files\Lenovo\tvt_reg_monitor_svc.exe
C:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe
c:\program files\lenovo\system update\suservice.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\PROSetWired\NCS\PROSet\PRONoMgr.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Lenovo\Scheduler\scheduler_pr... Read more

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RELEVANCY SCORE 61.6

Windows XP..

Internet Explorer 6 cannot browse the internet - but I can ping the websites. Tried Microsoft's registry removal and IE reinstall.

Mozilla Firefox also will not connect.

Note the machine had 4 instances of blaster, according to SARC's removal tool.
 

A:Internet Explorer 6: Won't connect to website, but still can ping website

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RELEVANCY SCORE 61.6

Hi,
 
I opened a link I probably shouldn't have on Facebook and ever since Avast! has been giving me the 'Suspicious item has been detected' dialog every thirty seconds or so.
 

 
Infection Details:
URL:          http://r1---sn-8pgbpohxqp5-ac5e.gvt1.com/crx/blobs/QgAAAC6..(more stuff but it's hidden)
Infection:   Win32:Evo-gen [Susp]
Process:   C:\Windows\System32\svchost.exe 

 
Now, the URL seems telling. The domain gvt1.com is owned by Google, and a CRX is a Chrome extension, so I suspect it's trying to download a malicious Chrome extension onto my PC. And it would appear it attempts to download it every 30 seconds, but Avast! keeps blocking it. However, I have no idea what to do to stop it from doing this and indeed whether or not my PC is already pwned. 
 
I've run a full MBAM scan and thus far found no hint of any malware in memory nor in the file system, but I'm still scared my PC's been pwned and I don't know whether I should shut it down or run rkill or what.
 
Thank you for your help.
 
edit: forgot to mention, I run Windows 7.

A:Avast! alerts after visiting a website [urgent]

Lets run these xereeto

MiniToolBox
Please download MiniToolBox, save it to your desktop and run it.Checkmark the following checkboxes:
Flush DNSReport IE Proxy SettingsReset IE Proxy SettingsReport FF Proxy SettingsReset FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory size.
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run. Note: When using "Reset FF Proxy Settings" option Firefox should be closed.[/list]Please download AdwCleaner by Xplode and save to your Desktop.Double click on AdwCleaner.exe to run the tool. Vista/Windows 7/8 users right-click and select Run As AdministratorClick on the Scan button.AdwCleaner will begin...be patient as the scan may take some time to complete.After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.Copy and paste the contents of that logfile in your next reply.A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.[/list]
Junkware Removal Tool
Please download Junkware Removal Tool to your desktop.Shut down your protection software now to avoid potential confli... Read more

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RELEVANCY SCORE 61.6

Hi all,

First post bc I can't find a good answer to this question anywhere.

I play guitar and as such, I frequently visit www.ultimate-guitar.com. For the past few months, whenever I visit the site, there is a good chance of my computer spontaneously just shutting down. It doesn't happen every time, but it happens a good portion of the time that I go to the site, and it only ever happens on that site.

I'm currently running 64-bit Vista Home Premium. This happens on both Chrome and Firefox.
 

A:Computer shuts down when visiting specific website

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RELEVANCY SCORE 60.8

(not sure if i put this in the correct section sorry)

Im with BT Broadband at the moment, earlier today there was a new update, im guessing for the router, so i downloaded it.

Since then i have been getting the above warning on certain sites i try to enter which i have been on before with no problems (for instance, the BBC website).

Is this just coincidence or did the update do this?
... and if so, does anyone know how i got about un-installing the update?

Thanks.

A:Google - Warning visiting this website may harm your computer.

Its not u only. Everybody is having it as google is partnering with another team to do this.

However it is gone for now

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RELEVANCY SCORE 60.8

Hi everyone.

I received a link to a video entitled "Russian Guy touching 1000 Breasts". While the link opened, I closed the window but was watching a YouTube video at the same time. A pop-up came up for installing a YouTube and Flash update for the YouTube player, and I didn't think twice and clicked it assuming it was legitimate. Now I highly doubt it was. Every time I visit any site with Google Chrome the same warning message is displayed concerning the site allinfree.net, no matter what site has been visited. I have attached a sample screenshot as google_warning.jpg.

I searched online and found someone complaining of the same problem: https://community.mcafee.com/message/223287 However, detailed steps were not provided as to how to solve the problem.

I ran scans using Avira Free Antivirus, McAffee Stinger, Malwarebytes Anti-Malware, and SUPERAntiSpyware Free Edition to try and clean my computer, however the message was still coming up in Chrome.

I came across this site and was following instructions for posting concerning a Malware infection. I was able to get a DDS report however in the middle of scanning using GMER, my computer froze, crashed, and re-started. Now the computer runs extremely slowly, and every time I try to get a GMER log the same events happen. I have attached my DDS log (Attach.txt) and a HijackThis! log (hijackthis_log.txt) for support.

Please let me know how to proceed. Thank you for your time, help, and input .

Phebotalus
DDS... Read more

A:Google Chrome Warns of Visiting allinfree.net for Every Website

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.Do not run any other tool untill instructed to do so!Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.Run Combofix:You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<Combofix may need to reboot your computer more than once to do its job this is normal.You can download Combofix from one of these links.Link 1Link 2Link 3 1. Close any open browsers or any other programs that are open.2. Close/disable all anti virus and anti malware programs so they do not interfere with the r... Read more

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RELEVANCY SCORE 59.6

With Mozilla Firefox, I frequent various reputable websites for news and usually it will have a video that I want to watch. Seems like within the past month, video ads that are located on side of the page that I NEVER CLICK ON OR HOVER MY CURSER over, will start playing at the same time. I have to pause my news story to scroll up and or down to find the ad that is playing. Sometime there is not a pause/stop button on those ads.  Would a pop-up blocker work or something else.

A:Visiting website to view news story and video ads also play at same time!

The Adblock Plus Extension should take care of the video ads. To get rid of all ads open Extensions under Tools >  Add-ons > Extensions. Go to adblock options , click the Filter Preferences button and uncheck the "allow some non-intrusive Advertising" box.  Also for Filter preferences make sure Easylist and Adblock Warning Removal list are checked. Click the add filter subscrption button and add the EasyPrivacy List, making sure you check it's box to activate it.
 
https://adblockplus.org/

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RELEVANCY SCORE 57.6

HelloI was told to post on this forum from the "Am I infected? What do I do?" forum. This is where it started... http://www.bleepingcomputer.com/forums/t/224624/computer-running-slow-some-redirects-and-explorer-crashes/Anyway, my computer is still running really slow and I've tried using McAfee, Ad-Aware, and Malwarebytes' Anti-Malware. I also tried to use SDFix but was unable to do so. Explorer.exe keeps crashing whenever I try to use it. I finally was able to run RSIT and here is the log from that scan. Please help! Thanks!-------------------------------------------Logfile of random's system information tool 1.06 (written by random/random)Run by John John at 2009-05-20 22:55:41Microsoft Windows XP Professional Service Pack 3System drive C: has 26 GB (24%) free of 108 GBTotal RAM: 1014 MB (52% free)Logfile of Trend Micro HijackThis v2.0.2Scan saved at 10:56:20 PM, on 5/20/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Intel\Wireless\Bin\EvtEng.exeC:\Program Files\Intel\Wireless\Bin\S24EvMon.exeC:\Program Files\Intel\Wireless\Bin\WLKeeper.exeC:\WINDOWS\system32\LEXBCES.EXEC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\LEXPPS.EXEC:\Program Files\Common Files\Apple\Mo... Read more

A:Computer running slow, some redirects, explorer crashes, cannot access anti-virus website

Anyone? Anyone? Bueller?===========Hello While we understand your frustration at having to wait, please note that Bleeping Computer deals with several hundred requests for assistance such as yours on a daily basis. As a result, our backlog is quite large as are other comparable sites that help others with malware issues. Although our HJT Team members work on hundreds of requests each day, they are all volunteers who work logs when they can and are able to do so. No one is paid by Bleeping Computer for their assistance to our members.Further, our malware removal staff is comprised of team members with various levels of skill and expertise to deal with thousands of malware variants, some more complex than others. Although we try to take DDS/HJT logs in order (starting with the oldest), it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, neither of us want someone to assist you who is not familiar with your issue and attempt to fix it.We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further replies until it has been responded to by a me... Read more

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RELEVANCY SCORE 56

My pc is so slow that it takes ages to play a song in wmp11...etc etc.
Ive used tools like ad-aware and registry mechanic, tune up utilities, etc etc. But still no improvement. It used to be just fine, until I installed some pay-for-viewing add program. I have uninstalled it since then, but the slowness remains. And the processor is hogged, at the highest level, even though i killed many a startup processes.
Heres the hijacklog:

Logfile of HijackThis v1.99.1
Scan saved at 7:43:49 PM, on 9/28/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\LClock\LClock.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\DAP\DAP.EXE
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe
C:\Program Files\Analog Devices\ADSL USB MODEM\dslmon.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Opera\Opera.exe
C:\Program Files\Windows Media Player\wmplaye... Read more

A:Solved: PC too slow, internet explorer crashes randomly, explorer service quits

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RELEVANCY SCORE 55.2

I have a problem. Everytime I try to open Internet Explorer the home page dosen't load up. The page freezes then windows explorer crashes. I get random messages from the avast, virus scanner, saying :Blocked malicious site windows32installer.com/pack/ and a bunch of numbers and letters.

I have vista 32 bit.
Please Help!
Art.

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RELEVANCY SCORE 55.2

Hi all,

I really hope someone can help me out here, as this is my work box, and it will take me about a week to get everything re-installed and configured if I have to format :-(

The problem is that if I try to open windows explorer or internet explorer, they immediately crash. I suspect that this is due to spyware / virus.

I have since upgraded from service pack 2 - 3 and run scans with McAfee, Avast and SpyHunter3. Can't find anything ...
All open / save dialog boxes work fine though ... which is luckily the only way i can work now ... through firefox

Windows Explorer
Error signature
AppName: expIorer.exe AppVer: 6.0.2900.55l2 ModName: msvcrt.dll
ModVer: 7.0.2600.5512 Offset: 00037678

Thanks in advance!
Louis
 

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RELEVANCY SCORE 55.2

this is my godmother's system so for the most part i've had to peice together the exact issues but from what she's told me internet explorer and windows explorer crashes constantly while she is online gaming (e.g. pogo.com) and i have noticed on a previous visit that her homepage was indeed changed without her doing so.... now she has said that is has happened before... another thing is that the pc is running slow over all but imo i don't really see it.... i have so far run the online scans as well as her av that runs daily (avast)... also she has run spyware doctor and ccleaner as well as reg mechanic.... now the only firewall she had which is listed in one of these logs, was the windows firewall, i installed comodo personal firewall right after the scans were done.... she has a habit of running 2 av's at one time (which was the case up til today) and i have put a stop to this however i'm sure there's bits and peices left on her system from norton, avg and trend micro pc cillin..... if you have any advice where to look to get these fully off that would be greatly appreciated but not the main concern right now....

i have gone online and gotten instructions on how to remove some of the tracking cookies that panda pointed out... those would be Zedo, Mediaplex, Casalemedia and Fastclick... but i have not done anything to remove them yet, i thought i'd talk to you guys first....

any and all help is greatly appreciated and thank you in advance...

Logfile of HijackThis v1.... Read more

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RELEVANCY SCORE 54.4

Hi. I have a Dell Dimension Desktop using Windows XP. My computer is great but lately when I am on an internet site with a lot of information (ex. a cruise line website), my computer freezes. I have to press control-alt-delete to shut everything down and start all over again. THis has happened mutliple times in the past few days. Any ideas? Help, please. THanks so much in advance for whomever responds!
J.A.

A:Internet explorer website freeze

Download firefox by mozilla then ask geekgirl for the fix for ie 6.

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RELEVANCY SCORE 54.4

I was at my friend's house and connected his ethernet cable to my laptop. I checked my email and downloaded a document file and along came a scareware? I'm not really sure how a virus or scareware came into my laptop. It was a fake antispyware soft program. I used Superantispyware and another Mareware removal program to try and delete the virus/scareware. I think these two program did the job, but now my Internet Explorer won't work. I think it is something I did with these two programs, but I'm not sure. This is my hijackthis log below, can anyone please help me solve this problem? Thank you.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:01:49 PM, on 10/12/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16711)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PccGuide.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Java\jre1.6.0_04\bin\jusched.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\AIM\aim.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Pr... Read more

A:Internet Explorer Does Not Show Any Website

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RELEVANCY SCORE 54.4

Hello everyone,

Recently i have purchased a new web design for my web hosting company website, the website template was ok at the start but after i customised it everything went pearshaped, i use the built-in HTML editor in cPanel which is a web hosting control panel to edit my website viewing it from Mozilla Firefox, everything looks ok and the website was getting on great but when i went to view my website on Internet explorer everything looked messed up the text was everywhere the images where misplaced, so i though this is just my PC playing up again so i asked my friend who has both IE7 & IE8 Beta, it was roughly the same, i don't no what to do anymore. Any ideas how i can fix this?

Thanks
 

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RELEVANCY SCORE 54.4

Hello,

Recently my internet explorer 7 started launching itself and go to unknown websites : its not a normal launch since its only visible at the task manager procces page and the websites didnt show in the history file.
As I have experiance using my PC I begun doing everything I know.
After Having my computer scanned with many anti malware/spyware proggrams including - Malwarebytes,RogueRemover,Kaspersky,Avg and few more. I failed to find what was causing this and why there isnt any history records of this.
Doing some more research I found a program to view the contents of the explorers history file (IEHV) what I found is that the explorer goes to this site :

tibia-inject.com/ping.php?id=68085&conf=uwp33&infid=1375893814&infname=lol (DONT CLICK IT!!!!!!!!!)

So far I have failed to remove this but I suppose its some sort of keylogger for the game tibia. I have zemana Antilogger but it doesnt catch this 1.
All of my attempts to remove it or finding information on the web on how to remove it have not been succesfull all I found are known rogue program sites so I obviously avoided them in order to not get anything even worse.

If anyone have encountered a similar problem or can refer me to a topic on how to remove this horribly nasty infection and willing to share it here please do.

Thanks

A:Internet explorer keeps going to keloggers website

Please reboot the computerOpen MBAM and click Update tab, select Check for Updates,when doneclick Scanner tab,select FULL scan After scan click Remove Selected, Post new scan log for review

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RELEVANCY SCORE 54.4

Im unsure of the virus,unknown...We have 3 different users at login on this pc.Im the owner. heres the HJT logLogfile of HijackThis v1.99.1Scan saved at 1:12:43 PM, on 12/3/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.5730.0011)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Sygate\SPF\smc.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exeC:\Program Files\Executive Software\DiskeeperLite\DKService.exeC:\Program Files\Common Files\LightScribe\LSSrvc.exeC:\WINDOWS\System32\wdfmgr.exeC:\WINDOWS\wanmpsvc.exeC:\WINDOWS\System32\MsPMSPSv.exeC:\WINDOWS\System32\wbem\wmiprvse.exeC:\WINDOWS\System32\alg.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\Explorer.EXEC:\windows\system\hpsysdrv.exeC:\WINDOWS\System32\hphmon05.exeC:... Read more

A:Internet Explorer Redirects To Another Website

You may want to print out these instructions for reference, since you will have to restart your computer during the fix.Please download FixWareout http://downloads.subratam.org/Fixwareout.exeorhttp://swandog46.geekstogo.com/Fixwareout.exeSave it to your desktop and run it. Click Next, then Install, then make sure "Run fixit" is checked and click Finish. The fix will begin; follow the prompts. You will be asked to reboot your computer; please do so. Your system may take longer than usual to load; this is normal.When your system reboots, follow the prompts. Afterwards, Hijack This will launch. Close Hijack This, and click OK to proceed. )Fix these with HJT ? mark them, close IE, click fix checkedO17 - HKLM\System\CCS\Services\Tcpip\..\{0689CEC2-8D77-4684-9520-B9193268E020}: NameServer = 85.255.115.117,85.255.112.184O17 - HKLM\System\CCS\Services\Tcpip\..\{858F5459-E68B-40F8-8717-EF0525E66D32}: NameServer = 85.255.115.117,85.255.112.184O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.115.117 85.255.112.184O17 - HKLM\System\CS1\Services\Tcpip\..\{0689CEC2-8D77-4684-9520-B9193268E020}: NameServer = 85.255.115.117,85.255.112.184O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.115.117 85.255.112.184O17 - HKLM\System\CS2\Services\Tcpip\..\{0689CEC2-8D77-4684-9520-B919... Read more

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RELEVANCY SCORE 54.4

Hello, all Tech Support Guys, I'm new, this's my first thread. I heart this forum is very pro and response fast.

I have a question is how can Internet Explorer can only access one website address. I have a computer at my company which is open for public, i just want my customers to browes my company website (www.sportcarmotion.com) only. Can anyone tell me how to do the setup at Windows XP Professonial? Thank you
 

A:Access only one website @ Internet Explorer

IE > Tools > Internet Options > Content > Content Advisor

Enable Content Advisor and set a password. Then go to the Approved Sites tab.
 

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RELEVANCY SCORE 54.4

i've looked all over the net and i can't seem to find the answer to why my internet explorer won't open www.ezboard.com. I have a problem with shdoclc.dll i believe. Whenever i go to ezboard it says "cant find server." thats the only page that i've had trouble with. I know the problem isn't with ezboard though because i can get on the site on my college campus computers. My computer downstairs and this computer both won't let me access any sites on ezboard. I use Windows XP SP1. HELP ME PLEASE! I've tried hp recovery to see if that works and it didn't. i can't delete internet explorer either. there isn't the option on the add/remove programs list to delete IE.

here's my hijack log.

Logfile of HijackThis v1.98.2
Scan saved at 11:44:54 PM, on 11/30/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\WINDOWS\System32\hphmon05.exe
C:\HP\KBD\KBD.EXE
C:\Pr... Read more

A:Internet Explorer Won't open 1 website.

Your log is actually clean. Here's a couple tools to try, let me know if they work in resolving your problem.

Please download Ad-aware SE and install it if you don't have it already. Make sure it's the newest version and check for any updates before running it. Go to this site to get the plug-in for fixing VX2 variants. To run this tool, go into Ad-aware->Add-ons and select VX2 Cleaner. Then click Run Tool and OK to start it. If it's clean, it will say Status System Clean. Otherwise, you will have to click on the Clean button to remove the VX2 infection. Also make sure to customize the settings in Ad-aware for better scan results. Run the scan and fix everything that it finds.

Download WinsockFix and unzip it. Then double-click on it to run it.

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RELEVANCY SCORE 54.4

I am trying to open this website https://www.modiind.com/ in Internet Explorer, but it can't open. I am getting error your connection is not secure. The connection to https://www.modiind.com/ was interrupted while the page was loading.

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RELEVANCY SCORE 54.4

Hello,

I've pasted my log below. Can you please review and let me know if you see any problems? I'm unable to connect to any websites through IE7.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 13:16:27, on 1/23/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.17093)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Smc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
c:\drivers\audio\r213367\stacsv.exe
C:\Program Files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostControlService.exe
C:\Program Files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostStorageService.exe
C:\WINDOWS\System32\SCardSvr.exe
C:\WINDOWS\system32&... Read more

A:Internet Explorer 7 won't connect to any website...

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will ap... Read more

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RELEVANCY SCORE 54.4

I am trying to open this website https://www.novakhomes.in/ in Chrome but it can't open. I am getting error your connection is not secure.

The connection to https://www.novakhomes.in/ was interrupted while the page was loading.

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RELEVANCY SCORE 54.4

My operating system for all computers is Windows XP. I have tryed accessing MSN.com on 4 computers and none of them can access the website. Internet Explorer trys to connect for about 2 to 3 minutes then the page comes up "Internet Explorer cannot display website". I can by pass the URL with search engines or Favorites and get to websites, except for MSN.com. Any ideal what would cause this. I have not added or changed anything since this start happening about 4 days ago.
 

A:Internet Explorer cannot display MSN website

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RELEVANCY SCORE 54

Hello,
I am having an issue with one computer I have using Windows 7 Professional 64 bit version,with Internet Explorer 9 at some point it crashes the Windows explorer.
Any suggestions?
Thanks,
Sincerely
Orlando
 

A:Internet Explorer 9 crashes Windows Explorer

I really want to say that windows Explorer sucks sorry for saying this and try to download Firefox or Google Chrome please
 

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RELEVANCY SCORE 54

Hi there.
I have the following most frustrating problem with my windows ME system:
Shortly after start-up my windows explorer crashes, my task bar freezes, and I have to use the task
manager to restart it. It then crashes again a few minutes later.
My internet explorer opens very slowly and then crashes quite quickly - I've had to switch to Netscape.
Similarly browsing my hard-disk causes a crash. Netscape isn't that reliable either - but that might not be
related.
I had gator-ware and recently uninstalled it - but I wonder if it might have damaged my system causing these
problems..
I've run a check for bots/modifications using spybot - and effected all of the changes it recommended
but I still have the same problems.
Any suggestions would be most helpful
Thanks
Claus
 

A:Windows explorer and internet explorer crashes

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RELEVANCY SCORE 54

i try to access one of the weblink using internet explorer but it keep on spinning and show page cannot be display. when i try use firefox no problem at all. my colleague try to logon to my machine she has no problem accessing. i login to my colleague i have no problem accessing as well. So i re-create windows profile and copy all previous old profile to my new profile. however i try to access the weblink starting it was okay. so to ensure the problem go aways i reopen the link 5 time. the 5th time it will show page cannot display. so i clear the temporary internet files and try to access again. the first time it was okay. until the 5th time it hit the same problem again. i have try using without add ons again same problem hits. any advice on this ? could the user temp folder causes it ? should i do a clean up instead ?

A:internet explorer has problem access certain website

I'd recommend cleaning all of your temporary files:

Please run TFC by following this guide here:

How to use Temporary File Cleaner (TFC) | Tech Support Forum

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RELEVANCY SCORE 54

My website does not load in IE but loads in safari, Modzilla. I programmed it with dreamweaver code view and everything was working fine yesterday but now I can not see it in IE. Any suggestions to fix the problem
Sean
 

A:website loading problems in internet Explorer

We need an URL or at least the source of the page. It's too generic.
 

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RELEVANCY SCORE 54

IE 9 is very annoying.

loads a page then says cant load it.

"Internet Explorer has stopped trying to restore this website. It appears that the website continues to have a problem."

"We were unable to return you to manywebsites**.com"

"it says its a website restore error"

and when it loads then 'reloads' and shows it cant display it has this prefix before the url.

res://ieframe.dll/acr_error.htm#

im sure this is common, M$ said do a java update, but im already up-to-date, anybody else with this issue?

http://support.microsoft.com/kb/2506617

A:IE 9 - Internet Explorer has stopped trying to restore this website...

Is it only with one particular website, and is it a site that you added to Favorites?

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