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Ideapad L340 15 API Touchpad software not working

Q: Ideapad L340 15 API Touchpad software not working

I installed the drivers via Lenovo update software, after that my touchpad started to recognise gestures, yet i found no configuration software besides a Windows 10 one. I tried to reinstal drivers, install it from different sources, nothing helped.

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RELEVANCY SCORE 200
Preferred Solution: Ideapad L340 15 API Touchpad software not working

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 88

Hi, I recently bought the l340-I5RH (Gaming laptop, 9th gen i5, GTX 1650), and I noticed that the touchpad seems to be pretty bad in a couple different ways. The first thing I noticed was that the touchpad feels sort of "loose", the physical touchpad plate seems to descend slightly even upon light presses that don't trigger a click. Secondly, I'm unable to move the cursor using the touchpad while during any sort of keypress. This is an issue in things like simple games (Obviously, only the type that I would play with a touchpad, using a USB mouse is fine). I looked into it and it seems like an intentional feature, something about accidental palm movement while typing; however, I followed multiple sets of directions in pursuit of disabling, but my device seems to be missing the options set to remove the function.  Any help would be greatly appreciated.Thanks

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RELEVANCY SCORE 86.8

Hi gentlemen I have a problem with my touchpad laptop the Touchpad gestures is off and there is no Settings for Touchpad gesturesi can only swip to go up and down the page i can not zoom or touch/click with two finger for right click or any other properties could any one help me? 

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RELEVANCY SCORE 78.4

Touchpad software provided in a website not working for my laptop what should i do? i need palm rejection option for using both keyboard and mouse at the same time 

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RELEVANCY SCORE 66.4

i have a ideapad l340 and have no settings for the touchpad..other then the sensitivity settings...i need to have the setting for tap tp click or two finger zoom or pinch...stuff like that...i have nothing for this...when im using the pad it all over the place it zooms amd closes web sites i need to adjust this...i go online and it shows that i should have additional settings for this..where is it???any help would be great

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RELEVANCY SCORE 66.4

i have a ideapad l340 and have no settings for the touchpad..other then the sensitivity settings...i need to have the setting for tap tp click or two finger zoom or pinch...stuff like that...i have nothing for this...when im using the pad it all over the place it zooms amd closes web sites i need to adjust this...i go online and it shows that i should have additional settings for this..where is it???any help would be great

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RELEVANCY SCORE 66

Just bought a brand new IdeaPad L340.Its Touchpad is not working properly -It is missing basic gestures; For example "Two-finger tap" = Right click doesn't work, or when I drag a file and my finger reaches the end of the touchpad the file stops dragging instead of continuing to go in the same direction.Two-finger scroll stops working if I scroll slowly and keeps on going if I remove one finger during scrolling. I have done all the basic stuff:1) Windows touchpad settings page has almost no options in it other than "Touchpad sensitivity", so that didn't work2) In device manager, there is absolutely no driver for the touchpad. I updated the rest of the drivers.3) Windows is up to date.4) I ran the Lenovo scan for any new drivers and all the Lenovo drivers and BIOS are up to date.5) Windows helper could not solve this issue. I have absolutely no touchpad control and I am desperate for help.Thank you

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RELEVANCY SCORE 65.2

How can I disable mouse acceleration on touchpad?

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RELEVANCY SCORE 64.8

Hey all, I've recently bought the L340-15IRH model and I'm in love with it! Since I bought it from Germany though, the keyboard layout is qwertz and I'd like to replace it with a qwerty one, but I am having trouble finding such. Could someone please point me to where I could buy a compatible keyboard? Thanks!

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RELEVANCY SCORE 64.8

Hi everyone i have ideapad L340 gaming and i have problem with right-click on desktop.when i first click right-click it is take a long time to appear the menu but the second click it is appear the menu quickly (normal)this problem appears when i connected to the internet . does anyone know the solution for this issue ?

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RELEVANCY SCORE 64.8

Hi everyone i have ideapad L340 gaming and i have problem with right-click on desktop.when i first click right-click it is take a long time to appear the menu but the second click it is appear the menu quickly (normal)this problem appears when i connected to the internet . does anyone know the solution for this issue ?

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RELEVANCY SCORE 64.4

There is no way to turn off the "palm rejection" or whatever it's been called online. There are no options to fix this. Please help, I really wish I didn't waste my money on a laptop I can't play games on.

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RELEVANCY SCORE 64

 Hello very one, Recently I bought a laptop L340, I activate the stereo mix in the sound settings. but the stereo mix does not work. even by checking the option listening to device.I can not reccord any sound from the laptop. there is some problème withe the realtek sound card.Didi someone get the same problem withe stereo mix ?Thank you for your help. 

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RELEVANCY SCORE 64

Hello, I have Lenovo Ideapad l340 laptop, Model 15IWL. After instaling Windows 10, I going to update drivers. After analyzing drivers program offers to me standard upadate, graphics, sound, lna, bios, etc..After installing all of them program offer to me option restart windows, after that NOTHING, blank screen, power led blinking and that is, nothing else. BIOS is dead, laptop is dead.Program offer to me BIOS ATCN 35 WW.Any solution for my problem, anyone else have same problem, how to resolve or have to send to Lenovo servis center???Thank You for sugestion

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RELEVANCY SCORE 64

Hi guys a mate of mine has a faulty keyboard (not backlit) and I said Id help to replace it. a couple of questions if possible, is the keyboard integrated into the top cover?  if not how do i remove it??  Ive downloaded the service manual and it covers about everything else but that.any guidance would be appreciated ..also does anyone know of a decent supplier in the uk ?thanksglenn

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RELEVANCY SCORE 63.6
A:Touchpad not working on ideapad 300. How do I fix ...

Hi there, Tom ?
 
Thank you for writing in to the Lenovo Forum - happy to have you here today.
 
Just found the same problem with my Ideapad 500. Touch pad completely non responsive.
Under start menu, settings, devices, mouse & touchpad, additional mouse options, elan tab. The elan touchpad settings were completely grayed out and unavailable.
 
So from there I went to the window search in the task bar and typed in "computer management? and opened the computer management desktop app. Under device manager selected mice and other pointing devices and then elan input device. In the elan properties window that opened I selected uninstall to uninstall the driver and in the next box that opened warning that the driver was about to be uninstalled l checked the delete driver and then OK.
Then restarted windows. In the process of restarting windows detected the elan touchpad as a new device and installed the driver in time for the login screen. So my elan touch pad is now working again.
 
I am assuming that the driver had been corrupted in the upgrade from Windows 8.1 to 10
 
Touchpad driver for windows 10
Touchpad driver for windows 8.1
 
Update us how it goes.
 
 
 
 
Regards,
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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RELEVANCY SCORE 63.6

I successfully installed windows 7 on this new machine but the touch pad is not working, actually it is not even recognized at all. I tried drivers for Elan and Synaptic from various sources but nothings seems to work. I would be grateful if informed about which exact driver do i need in order to make it work. Hoping for help. Thanks

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RELEVANCY SCORE 63.6

My Lenovo ideapad 320 (Windows 10 64 bit) touchpad notworking
 
Mod's Edit: Additional information added to Subject line for clarity of issue and moved post to its own thread in the proper forum.
 

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RELEVANCY SCORE 63.6

Hello everyone!I bought the IdeaPad 320-15IKB but the multitouch pad is not working, I can't scroll or zoom. Actually it is not even recognized at all. I want to know if my IdeaPad 320-15IKB  model  81BG00H3FG has the necessary hardware on it's Touchpad to provide these features as scrolling or zooming . I would be grateful for some help in order to make it work.   Thanks

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RELEVANCY SCORE 63.2

I got gifted a IdeaPad L340-17API for my birthday as my old computer died, I still haven't finished setting it up because I can't figure out how to change the scroll direction and it's driving me nuts. There's no convenient button under the Windows settings like there is on most computers and the "additional settings" box does not have a tab for touchpad driver settings (e.g. Elan), I've updated all the drivers, restarted the machine several times, searched the computer for any touchpad or mouse settings and scoured most of Google. Please help, I can't work under these conditions

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RELEVANCY SCORE 63.2

Hello, I have Lenovo Ideapad l340 laptop, Model 15IWL. After instaling Windows 10, I going to update drivers. After analyzing drivers program offers to me standard upadate, graphics, sound, lna, bios, etc..After installing all of them program offer to me option restart windows, after that NOTHING, blank screen, power led blinking and that is, nothing else. BIOS is dead, laptop is dead.Program offer to me BIOS ATCN 35 WW.Any solution for my problem, anyone else have same problem, how to resolve or have to send to Lenovo servis center???Thank You for sugestion

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RELEVANCY SCORE 62.8

I have this problem with an ideapad that was handed down to me for repair. The touchpad doesn't work. It came with Win 10 preinstalled, and also the ELAN driver.When I try to use the touchpad, it does nothing. The clic button works, so if I disable the touchpad with the Fn key, it disables it (that way I know it's not disabled when I try to use it). Using a USB mouse works just fine. I did everything I found in the forum: reinstalling windows, the drivers, using older drivers, updating the OS, changing sensibility options and so on, but nothing seems to work.I'm pretty desperate, since the phone assistance didn't solve my problem either. So, help me guys, please?

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RELEVANCY SCORE 62.8

Hello, I just bought an Ideapad 320 15-abr. the  touchpad 2 finger tap is not working (does not open pop up menu) I tried changing the registry did not work, I updated the drivers did not work, updated the bios did not work, and checked the settings. I can't seem to get it to work has anybody encountered this? I have found in the forums solutions for Synoptics pointing devices but I have an ELAN pointing device. Any help be would be appreciated

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RELEVANCY SCORE 62.8

My laptop stopped working and I have started troubleshooting it today and have hit roadblock after roadblock trying to figure out what could be wrong.  When i turn the power on the power button turns on and the LEDS on the indicator bar at the bottom turn on but the screen turns off. I have tried to hard reset. I have removed the battery also to hard reset. Also has not worked. Tried connecting to the AC adapter after testing the AC adapted itself which is still measuring at 20V and the screen will flash white for a second when its plugged in without the battery. I checked the heat sink to make sure it was working and it si working fine. When I removed the fan though the thermal paste underneath was less than minimal and it fealt greasy. I don't think my CPU would have burnt up though because though becasue my system should have responded and triggered to shutdown. Everything is plugged in appropriately. All my memory is appropriately placed and nothing traumatic has happened to this laptop. Has not been dropped, stepped on, nothing.  I'm concerned maybe my motherboard shorted out but I feel liked that would be a little extreme. Do you have other suggestions for troubleshooting? I'm leaving it on the charger overnight before I mess with it again tomorrow! Thanks!

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RELEVANCY SCORE 62.4

Hi helpful smart people,  Just bought a Flex 4 and the touchpad works only when you tap, but not when you press down to click.  No left or right click functionality.   Seems the drivers are up to date. Pls help!

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RELEVANCY SCORE 62.4

Hi,installed win10 on this laptop and during installation touchpad doesn't work at all.. also when installation in done.windows does not find at all the touchpad and so i don't understand what is missing... i supposed it was a problem with hotkeys and software, but i don't find nothing.. installed all drivers (chipset and touchpad driver ) nothing. Had another equal ideapad that had the same problem and nerver solved. Does someone know how to solve the problem.. ThanksFabio 

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RELEVANCY SCORE 62.4

Okay so, I got my Lenovo Ideapad Y500 a couple days ago. Liked it and all BUT when I had my mouse connected into the laptop and then turned off the touchpad, it would not turn back on. The only way I could get my touchpad to work again is by restarting the computer, which is pretty frustrating. I searched this: http://support.lenovo.com/en_US/downloads/default.page?   for ANY drivers/software for the Y500 mousepad and there are none. Can anyone help me fix this problem before I get a refund from this potentially bad purchase? FN + F6 toggles the touchpad on and off and I have tried to turn it on and off, with and without the external mouse connected. Thanks for the help.











Solved!
Go to Solution.

A:Lenovo Ideapad Y500 Touchpad Not Working

My touchpad is virtually worthless. Advise people to stay away from the y500 until (if possible) Lenovo fixes this problem.

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RELEVANCY SCORE 62.4

Hi,bought an Ideapad 700-15ISK with Win10 64bit, i5-6300HQ 2 weeks ago.Touchpad was not working properly (sometimes froze until the laptop was rebooted), so I tried to update the driver, but then it stopped working alltogether. Tried an older driver, but still nothing.Updated the BIOS and tried again. Nothing.When I go to Settings/Devices/Mouse&Touchpad/Additional Options it tells me:"Unable to connect to the Synaptics Pointing Device Driver"and in the Mouse Properties, in the ELAN tab it does not show a device at all. (Driver version ELAN Touchpad 11.4.78.5_X64_WHQL)In Computer Management/Device Manager there is only my USB Mouse under Pointing devices, but I can see an unknown device under "Other devices" with the path ROOT\SCSIADAPTER\0000. Hope I gave all the relevant information for now. How can I get my touchpad to work again?Thank you very much for your help in advance! burgerking07

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RELEVANCY SCORE 62.4

First off, I'm going to say this laptop was a Christmas gift from a friend. I do not have ANY computers in this house aside from this one. I use this laptop for blogging and listening to music as well as job hunting, however, it will not register the keyboard or touchpad at all. I called Customer Support and the best answer they could give me was to bring it back to the store I got it from--this was an incompetent answer to the problem. I have tried touching and holding the power button for 15 seconds and when it restarts, the problem is not fixed. None of the keys are working. Period. I have a mouse for a gaming computer, however, I do not have a keyboard to plug in to use. If I could get a response to this, that would be GREAT!!! I cannot log in or do anything with my lap top right now and am currently stuck doing things from my cell phone.

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RELEVANCY SCORE 62.4

First off, I'm going to say this laptop was a Christmas gift from a friend. I do not have ANY computers in this house aside from this one. I use this laptop for blogging and listening to music as well as job hunting, however, it will not register the keyboard or touchpad at all. I called Customer Support and the best answer they could give me was to bring it back to the store I got it from--this was an incompetent answer to the problem. I have tried touching and holding the power button for 15 seconds and when it restarts, the problem is not fixed. None of the keys are working. Period. I have a mouse for a gaming computer, however, I do not have a keyboard to plug in to use. If I could get a response to this, that would be GREAT!!! I cannot log in or do anything with my lap top right now and am currently stuck doing things from my cell phone.

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RELEVANCY SCORE 62.4

Hi! I was using normally my Ideapad 310 15ISK.One day, when I woke, the gestures of my Ideapad 310 stopped working. Everything from scrolling to showing cortana, notifications center, desktop stopped. I went to Lenovo's website, choose the model of my computer, downloaded the updated Synaptics driver and rebooted.The scrolling, cortana and notifications are back on, but the gestures stopped working.The gesture with three fingers, all of them except Cortana, stopped. There isn't a newer driver in Lenovo's site. How to proceed?Here's a printscreen of the settings of the Synaptics (it's in Potuguese, but you can compare with your Synaptics control panel):?  Thanks!

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RELEVANCY SCORE 62.4

Hi there,I had this laptop for a while now and worked fine. However, this morning when I turned it on, the touchpad was not working. The touchpad is totally unresponsive. I tried uninstalling the driver and reinstalling, and it is not the FN 6, as I have also tried that.I´m desperate and don´t know what to do. Any help is appreciate it! Thanks!

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RELEVANCY SCORE 62.4

Hello, I have purchases this laptop 4 months ago and everything has been working fine. However today when I turned the laptop on, the touchpad was unresponsive. I have not made any system updates, or whatever prior to this malfunctioning. It seems to just have stopped working out of nowhere. I have tried uninstalling the synaptics driver and reinstalling, I have tried older drivers and the newest, also the standard microsoft touchpad driver. Nothing seems to fix it, it is completely unresponsive.Might it be a hardware failure? I appreciate all suggestions.  

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RELEVANCY SCORE 62.4

Hello,Is there anyone who can help me to sort out the issue?I have tried all the efforts as per my knowledge to resolve the touchpad issue in Ubuntu but I have not found any solution for this issue and also Leveno customer support executive denied to help related to Ubuntu drivers for Lenovo Ideapad 320.Also Same issue with Windows but Windows Driver for touchpad Is available on Lenovo Support website.But I have required to install Ubuntu In this model- Lenovo ideapad 320. Is anybody have a proper solution for Ideapad 320 for touchpad not working issue in Ubuntu 16.04? Regards,Shivam Bhardwaj  

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RELEVANCY SCORE 62.4

I have reset my laptop and have updated windows and I think all drivers and my touchpad is STILL not working.  I'm having to use an external mouse.  Any ideas of what I can do to fix this annoying problem?

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RELEVANCY SCORE 62

I bought my ideapad l340 a week before i left on a 3 months trip, so 2 weeks ago. It worked at first but now the keyboard is going crazy. No respons on typing, but it?s typing zero?s itself, continuously. So can?t get in, cause i can?t type my password. It worked once (trying for days now) so i updated stuff, see if it were drivers, it said it updated the bios, and then it rebooted, i had to login again.. and i got the zero?s back. It?s not the zero button that got stuck, it doesn?t feel stuck. So can?t go to the store since i?m a long way from home, does anyone have an idea what i can do?

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RELEVANCY SCORE 62

Hi All,I am trying to figure out what the max ram is for my machine:L340-15IRH Gaming Laptop (ideapad) - Type 81LKMachine Type Model:81LK00SRCFProcessor: 1x Intel Core i7-9750H Processor(Core i7-9750H)Memory: 1x 16GBDDR42400Operating System: Windows 10 Home 64(EN:English,FR:French)Hard Drive: 1x 1TBPCIeNVMeWireless Network: 1x Intel Wireless-AC 9560 2x2 AC+BT5.0Ports: 1x Combo of 3.5mm Stereo Headphone OutputCamera: 1x 720P Camera with Dual MicGraphics: 1x NVIDIA GTX 1650Monitor: 15.6 1920x1080Included Warranty: 1 Year Mail-inAs far as I can tell, the manufacture recommended is 16, which is what it came with. But it seems like it is fairly new (I think it was manufactured in Dec 2019), so I am wondering if the info that I am reading is for older models, because I have seen a lot of different configurations for this laptop online, and not many come with more than 8gb.According to crucial it maxes out at 16 or 20; I guess some motherboaerds have an extra 4gb soldered to the board, as far as i can tell mine does not.PHS memory, on amazon.uk say its 36gb! That is probably 32+4 if you have it soldered to your motherboard; so 32 in my case. If it can handle more than recommended, I wouldnt mind giving it a go, but I would be inclined to order a comparable part from crucial instead of this cheap stuff. Does anyone have experience with upgrading past 16gb, or know if it might work?Thanks in advance!

A:L340-15IRH Gaming Laptop (ideapad) - Type 81LK Ram Upgrade

If I remember correctly, the motherboard of L340 actually supports up to 32GB RAM. While I can't be certain since this is never officially documented.

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RELEVANCY SCORE 61.6

My lenovo Ideapad 100-14IBD 80RK Keyboard and touchpad not working, can someone help me to fix it?

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