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Flex 3-1580 Keyboard, Mousepad, Wifi & USB Issues

Q: Flex 3-1580 Keyboard, Mousepad, Wifi & USB Issues

Hi, I went to start using my Flex 3 this morning and discovered the following issues: -Keyboard is all messed up - most keys result in the number "6" with a few exceptions.-Mousepad won't work-Wifi won't turn on-USB port closest to the network and hdmi ports doesn't work.-Fan runs constantly Everything else appears fine (Touch Screen, running programs, other USB ports) but I have not tried the network and hdmi ports yet.. The last thing I did before shutting down last night was install icloud for Windows. I tried uninstalling it. Could this even really be a software issue? Wondering if this is something someone else has encountered.My experience tells me this is most likely a hardware issue. Lastly, it figures that the warranty expired almost exactly 3 weeks ago.

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RELEVANCY SCORE 200
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RELEVANCY SCORE 116

Yeah, so, as you can see fro the title, my laptop is having some issues xDWhat I can tell y'all is it's not that stuff was out of date because I made sure everything was up to date. Then I read on here that to fix the keyboard issue, I could factory reset it. But that didn't work (Note: I haven't updated anything after the reset). Frankly, I don't know what to do. I'm jsut glad it's a touchscreen so I can do some stuff.As far as the wifi thing goes, it doesn't search for wifi. Even when I tell it too, it just turns it off. Product Info (after reset):Edition: Windows 10 HomeVersion: 1607OS Build: 14393.0Product ID: 00326-10000-00000-AA093S/N: R90HSW77Processor: Intel(R) Core(TM) i7-6500U CPU @ 2.50 GHz  2.59 GHzSystem Type: 64-bitPen and Touch: Touch support with 10 touch points Please keep in mind I can not use anything except the touch screen and on screen keyboard.Thanks in advanced. Edit: I forgot to mention that the battery icon is now always showing full and charging (though my battery saver still kicks on), and the pc will not hibernate by closing the lid.

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RELEVANCY SCORE 80.8

Hello! I have a Flex 3-1580 I've been using for just shy of six months. Recently, we changed internet providers, and I had log in to our new family network. I did so, and it worked rather well for about ten minutes, until my computer dropped the WiFi signal. This was something I was used to, because it's done so repeatedly with our old Internet provider. I just attributed it to a crappy signal. When this happens, I usually hit the "Windows" button, type "Wi-Fi", select "Change WiFi settings", and disconnect then reconnect to our home network. Until now, doing so solved the problem just fine. However, when I did so today the "Change WiFi settings" option didn't show up. I went into the settings menu and selected the internet and wifi option. Normally, inside of the Internet and Wifi menu within settings there's a special option just for WiFi. It wasn't there. This WiFi menu is the one that allows you to connect and disconnect, choose networks, etc. The whole thing is gone, and I can't find it. I restarted my computer several times, and once or twice the "Change WiFi Settings" menu comes back, but it goes away after a minute or two, or as soon as I try to actually connect with a network. Without this menu, my laptop doesn't recognize networks. I can't connect or disconnect to wireless, and I can't even turn WiFi on or off. I'm really at a loss to what's happening. Do you know how I can restore my WiFi settings menu?

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RELEVANCY SCORE 79.6

Right now I have a problem with the w key on my laptop key board.  For all the other keys it registers a press when you feel the key give way.  However for my w key you do not have to press it, only rest you finger lightly on it and it will register a keystroke.  This is a problem for me because I rest my finger on W S and E all at the same time which leads to a lot of random w's throughout my typing.  Let me know if there is anything I can do other than replace my keyboard.

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RELEVANCY SCORE 78.4

So, yesterday I was using my computer. I was using a wired mouse. So I decided to press the disable touchpad button. So after playing my games, I was sleepy and went to sleep. But, what caught my attention was the fan was very loud. So I went on my Lenovo, and all of the sudden. My internet went off, the touchpad is unresponsive, and also my keyboard only types the number 6! I need help please.

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RELEVANCY SCORE 78.4

I recently purchased this laptop and did not spend any time playing on the keyboard prior to the purchase.  I am now regretting this purchase as I cannot understand nor adapt to the right shift key not being in the standard location. Why would Lenovo design a keyboard that would not be conducive to touch typing? I cannot seem to change my 45 years of touch typing experience to accomadate this major change.  It makes no sense.  Is anyone else having this issue and what if anything can be done about it?  

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RELEVANCY SCORE 78.4

Ok, I have uninstalled the video drivers, updated everything that is available, replaced the HDMI cable, switched the TV HDMI ports.         The TV  shows the HDMI connection as 480, I get sound. The image is large, fuzzy and much of it is off the screen. I have tried all adjustments to the video card that are possible, uninstalled it, reinstalled, updated drivers. Changed every video option that is available. No luck. I have had this laptop hooked to this TV for awhile, nothing wrong with the TV, it is the laptop. It worked fine, I did have the same issue months ago but I did make a change somewhere but can't seem to recreate it. This laptop gets minimum use and this is the only issue with it.  Any suggestions anyone?  Thanks, In advance - Joe

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RELEVANCY SCORE 78.4

Images and text will randomly go a bit wild, as seen in the picture. Screenshots taken by the compy didn't display the issue, which is why I had to take a photo. It'll pop up intermittently, If I scroll the screen the text sometimes reverts to normal, other times it stays. This happens with browsers and Word, at the least. I would imagine it's a software issue?


























Lenovo error.jpg ?206 KB

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RELEVANCY SCORE 77.6

I recently purchased a new Pioneer DDJ SB2 DJ controller. Upon downloading the neccessary software and firmware from Serato DJ and Pioneer, I connected my controller to my computer via usb cord provided by Pioneer. However, when I opened Serato to start playing around, a error message came up saying that my hardware was disconnected. I looked up support from Serato as I thought it was a software issue. I quickly realized it wasn't after going through all the troubleshooting steps they provided. I then asked my friend to try out the program on his computer (MacBook), to see if it was a software issue or a computer problem. As expected it instantly worked on his laptop without any issues. I determined it was a problem with my computer. I took it to Geek Squad so they could have a look. Unable to fix it, they believe its a Windows 10 issue. So now I am coming to Lenovo to see if they can fix this problem. I find it ridiculous that out of nowhere my computer can no longer detect a usb plug in from my iPhone, external harddrive, and DJ controller.  Has anybody else had these issues?Specs: Windows 10Version 1607Intel Core i78.00GB RAM64-bit operating system

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RELEVANCY SCORE 76.8

I just received this machine (from Costco https://www.costco.com/Lenovo-Flex-4-Series-2-in-1-Touchscreen-Laptop---Intel-Core-i7---2GB-Graphics...) in the mail and it's been a mess to get set up in regards to the graphics.  It has an integrated Intel HD Graphics 620 card and a dedicated 2GB AMD Radeon R7 M460 Graphics card.  I have two main issues: I keep getting a BSOD related to dxgmmm2.sys when the Radeon card is enabled.  I found the computer is stable and working just fine when it's disabled.  I've tried installing a new/updated driver but I have to enable the driver to do that (then the BSOD comes within seconds of the computer accessing it).  The Intel card does not output any image to the third monitor I have connected via a USB/VGA adapter.  Though the machine recognizes it and allows windows to move off into that monitor, there is no picture.  The monitor is on, connected, and works properly.  It flashes when I start up the computer and make changes to the display.  I've also done a factory reset on the monitor a couple of times to no avail. Any ideas how I can get this running correctly?

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RELEVANCY SCORE 75.2

So I've had my ideapad for a bit longer than a year (less than a month since my year-long warranty expired, to be a little more exact), and just a couple days ago I noticed some cracking at the top of the screen, next to the camera. It has since progressed and now spans the screen. The touch screen still worked in places but now that the crack has reached the ede of the screen it's randomly clicking icons on the left side of the screen so I've turned the touch screen off.  I figured out the cause of the issue, since I haven't dropped it, because the crack originates from the location where I open the computer up from. That's right, over time opening of the laptop has actually cracked the screen. I'm very distraught at the crack crossing the laptop screen, but moreso I want Lenovo engineers to know that maybe the joints connecting the screen and the base are a little too tight. It's difficult to balance something that can be easily adjusted with something that will retain its structure when set at a certain angle, but maybe you should have a switch that allows the joints to change from a locked to an unlocked position. So in retrospect I'm wondering how else was I supposed to open the laptop, as apparently putting my hand at the top and flipping the screen up was not what the laptop was made for. 

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RELEVANCY SCORE 68.4

I just bought an official refurbished product when i tried to use it however it quickly showed an issue regarding the WiFi connection. Is the WiFi Card that bad that it cant detect a router from more than 4 meters away? On my other notebook, that i had to replace because of a broken screen, it finds more than 20 signals on the same spot. Is this normal? I already tried to update the drivers, its a realtek Card.













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A:Flex 2 14 WiFi issues

I forgot to mention another issue! Whenever i try to use the camera its way too dark to see anything, after turning it on and off several times i get a mediocre view.Thanks in advance!

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RELEVANCY SCORE 67.6

I bought a Flex 14 from the Lenovo store website a month ago, and I seem to be having problems with my wireless adapter. I can't remember if it is because of the update to 8.1 since I updated my laptop to 8.1 on the day that I received my laptop. No matter how far away I am to the router, my wifi would disconnect. It would disconnect for around 30-60 seconds and happens very often, which is kind of annoying. Other laptops in my house don't experience this kind of issue, so it can't be my wireless router or internet service provider. Bluetooth seems to have issues as well. I bought a bluetooth mouse for my laptop around 2 weeks ago and it disconnects just like my wifi. I've tested the mouse with my phone for a full hour and I did not encounter any problems, so I concluded that it must be my wireless adapter that has a problem. I've tried updating all the drivers from Lenovo support page, but that didn't fix it. So, I tried getting the drivers from Intel, since my adapter is the Intel Wireless-N 7260. That also did not work. Any ideas? I would really appreciate any sort of help right now.   










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A:Flex 14, Bluetooth and Wifi Issues

Have you tried going to Device Manager and disable roaming or reduce roaming sensitivity? Also try to turn off any kind of power saving features you see.Does your bluetooth mouse come with an additional USB dongle?Does it only happen when you use the BT mouse with your laptop?

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RELEVANCY SCORE 67.2

Hello I was wondering if anyone else is experiencing wifi issues. Windows decided to update itself and for 2 days everything worked well but now the wifi simply does not work. Windows seems to detect my network for about 1 minute then it drops all connections and wont see the wifi card at all. Any help on this would be greatly appreciated

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RELEVANCY SCORE 67.2

My brand new flex 5 has connected to my home Internet but won't give me browsing capabilities.  Keep getting an error message ...."The DNS server isn't responding". Note as well that several other devices are connected to same network, browsing and downloading. I've used my phone as a hotspot and was able to browse and download a few files. What do I need to do to resolve this? I also am unable to sign into Lenovo Vantage, keeps saying I'm no longer unless or that my date and time are incorrect. 

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RELEVANCY SCORE 63.6

Hello, My parents have owned a Lenovo laptop for a couple of years now. However, recently this issue showed up and I wondered whether there is a chance there is a solution to this problem which I could try myself, since the laptop its warranty already expired. If I recall correctly, the model of the laptop is the Lenovo IdeaPad Flex 2, running Windows 10. So here is the issue; the laptop has issues turning on. Oddly enough, it is not a very consistent issue. Eventually, the laptop does turn on. The problem is that this sometimes takes hours, other times the laptop appears to be able to boot instantly as it normally would. I have no idea what affects this. When pressing the power button, the keyboard backlight starts flashing. It does this until the laptop completely boots, and as I said, the amount of time this takes varies. I already tried looking for solutions on different forums, but they usually concern the issue where the keyboard backlight flashed and the laptop simply will not boot at all, which is not the case here, as it eventually does but often it takes a while.Other solutions suggested a certain amount of flashes meant a certain issue or failure. Problem here is that the amount of flashes seem to be random, so it is not as if it just keeps looping a certain amount of flashes as it varies. This leaves me puzzled as to what could be the culprit. I am not sure what to do, especially since I have not owned a Windows-based machine in a whi... Read more

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RELEVANCY SCORE 62

Hi everyone, nice to be  a new member here. I'm currently using a Flex-15, that has been doing OK over the last few years, aside from ghost touches early on, then the touch screen died (still using 8.1).  Thinking of getting a Flex-3  80R40011US (i7/256 SSD/M940), but many reviews seem not so kind, and I am really torn about what to do.   I really like all of the features of the Flex-3, but reading of the black screen/shutting down issues, bad battery life, etc has me concerned.  The black screen shutting down is really a concern, even say after reading potential fixes here, and worried I will have a computer that can not be made to work properly...  Really don't want to get into a mess, right off of the bat, and can't afford to take a 15% restocking fee plus return shipping.  Is this issue over represented here, or do all owners experience this issue?  Is there an absolute 100% fix for this issue? Also would like to know about the display quality.  I had a 17" Y700 that had a golden cast, and despite a lot of fidling and BIOS update, it could not be corrected...  I hated it to be frank, and wonder if this type of issue, and/or other display issues are found in the Flex-3, with the 15.6" display? Thanks a lot for your help and insights, look forward to your replies.   

A:Flex-3 1580 - Buy or not to buy...

Hi everyone, nice to be  a new member here. I'm currently using a Flex-15, that has been doing OK over the last few years, aside from ghost touches early on, then the touch screen died (still using 8.1).  Thinking of getting a Flex-3  80R40011US (i7/256 SSD/M940), but many reviews seem not so kind, and I am really torn about what to do.   I really like all of the features of the Flex-3, but reading of the black screen/shutting down issues, bad battery life, etc has me concerned.  The black screen shutting down is really a concern, even say after reading potential fixes here, and worried I will have a computer that can not be made to work properly...  Really don't want to get into a mess, right off of the bat, and can't afford to take a 15% restocking fee plus return shipping.  Is this issue over represented here, or do all owners experience this issue?  Is there an absolute 100% fix for this issue? Also would like to know about the display quality.  I had a 17" Y700 that had a golden cast, and despite a lot of fidling and BIOS update, it could not be corrected...  I hated it to be frank, and wonder if this type of issue, and/or other display issues are found in the Flex-3, with the 15.6" display? Thanks a lot for your help and insights, look forward to your replies. 

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RELEVANCY SCORE 62

Hellow!)Can I upgrade my Lenovo flex 3 1580 with M.2 SSD ?

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RELEVANCY SCORE 61.6

Dear Lenovo, I purchased this device, Flex 3-1580, at Office Depot some time ago. At random times, it will do the following: Video goes black; Backlight remains on. Audio will stop as well. Can't tell if any fan is running or not, nor can I tell if HDD is running. Keyboard may or may not be lit, but is unresponsive. Only way to get out of it is to hold power button until it turns off, let things clear out for ten seconds, and restart. Here are the conditions under which, after some months of trying to reproduce the results consistently, this crash seems to happen: a) Does it regardless of power source, be it battery or AC adapter. b) Unit can sit on a table for hours, unused, and not crash; but it may crash - eventually (keep that in mind, it'll come in handy). c) Unit only seems to crash when I'm writing a Word document, working an Excell worksheet, or attempting something productive, like chatting with a Lenovo TS person to try and resolve this (which I've attempted three times, and all three times the thing has crashed mid-chat). I've read the forums about similar problems. I've updated the BIOS to the best of my ability. Installed the new ME software. I'm not updating the video driver because as far as I can tell that's impossible at my end, and there's no way I'm reinstalling Windows 10 if I don't have to. So let's revisit b) and c) above. Unit can sit on a table, perhaps just watching youtube or something, and nothing happens... Read more

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RELEVANCY SCORE 61.6

Hello everyone, I'm new here and I come with a problem. My flex 3 just stopped working, anytime I turn it on it shows the Lenovo start screen then goes black and shows the Lenovo start screen and goes black and the process goes on and on irrespective of the power source. Can someone please help me?

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RELEVANCY SCORE 61.6

Lenovo Flex 3 1580 I've tried multiple lenovo AC adapters and the laptop still won't charge. It's got about 4% battery left so it's turned off atm. I tried uninstalling and reinstalling the battery drivers, but that did nothing. The charging light won't come on, the only light is the low battery light. The battery is the built-in kind so taking it out isn't an option. I don't know what to do, someone please help.

A:Flex 3 1580 Won't Charge

I'm having the same problem! Mine's down to 0% so it has to constantly be plugged in. I'm really hoping someone can help with this!

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RELEVANCY SCORE 61.6

My laptop has recently been unable to power on. Initially this started with the power button falling out of place, but that issue was fixed by a successfull re-solder of the button onto the board. In the process i seem to have pulled out 2 wires out of the speaker connector dont know if this actually affects the power cycling. Now the laptop doesnt power on still. I have tried the following: - Removing the BIOS battery, and unit battery then plugging in the AC adapter. Once i plug in the adapter the machine powers on immediately, but it never successfully starts up. The screen stays black and the machine trys to boot up but nothing even happens. This is also accompanied by the CPU fan spinning up, and then the fan turns off after about 5s. -Have tried powering on the device with just Adapter and bios battery, yeilds no results. -Tried a normal power on with all battries in, and adapter in.  Basically tried everything in this link and nothing worked https://www.urtech.ca/2015/10/solved-lenovo-flex-3-flashing-power-light-but-will-not-power-up/

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RELEVANCY SCORE 61.6

I am running a Flex-3 1580 with Windows 10.  I don't know if it is a hardware problem, Windows 10, problem or the combination of the two, but my system uses all of my 8GB of memory and locks up 2 to 3 times a day requiring me to force power off in order to resume processing.  Am I going to have to get more memory or is something else going on that I need to fix?  Lenovo Solution Center says that all is well with the system.

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RELEVANCY SCORE 61.6

My laptop has recently been unable to power on. Initially this started with the power button falling out of place, but that issue was fixed by a successfull re-solder of the button onto the board. In the process i seem to have pulled out 2 wires out of the speaker connector dont know if this actually affects the power cycling. Now the laptop doesnt power on still. I have tried the following: - Removing the BIOS battery, and unit battery then plugging in the AC adapter. Once i plug in the adapter the machine powers on immediately, but it never successfully starts up. The screen stays black and the machine trys to boot up but nothing even happens. This is also accompanied by the CPU fan spinning up, and then the fan turns off after about 5s. -Have tried powering on the device with just Adapter and bios battery, yeilds no results. -Tried a normal power on with all battries in, and adapter in.  Basically tried everything in this link and nothing worked https://www.urtech.ca/2015/10/solved-lenovo-flex-3-flashing-power-light-but-will-not-power-up/

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RELEVANCY SCORE 61.6

Hi.  My laptop seems to crash at roughly 1 hour of use, regardless of battery life or what I am doing.  Screen goes black and I am unabe to do anything.  I am still able to adjust the brightness of the backlighting and I can see that the screen does turn off and on, but it will still be black.  This started happeneing a little while ago.  No idea why honestly.  Any insight would be appreciated.  I have updated the display drivers only since it was crashing a lot when wacthing youtube.

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RELEVANCY SCORE 61.6

Hi all, looking for help. I have a Flex 3 15.6i7256SSDWin 10 All of the sudden, my keyboard and wifi stopped working and the cooling fan spools at high speed all the time.  After searching some forums, I found a potential fix in disconnecting the battery and reconnecting. That seemed to work but only for about a week and then the keyboard and wifi stopped working again and fan starts spooling. Is there a permanent fix for this? Seems to be a fairly common issue from what I'm seeing. 

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RELEVANCY SCORE 60.8

bottom right corner?I bought my Flex 3 1580 in december and this just happened. The screen in the bottom right hand corner is yellow and it wont go away. I don't think this is a driver issue but rather a hardware issue. I haven't dropped my computer and have overall handled it very carefully so I don't know what could have caused this. Does anyone else have this problem?

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RELEVANCY SCORE 60.8

When running Windows 10 Update on a 6 month old Flex 4-1580, a Lenovo Firmware update momentarily appears in the list of updates, but then disappears. When I run Lenovo Update, there is a BIOS update available. When I run that, I get a message: "This BIOS is only for Lenovo IdeaPad, 510S14IKB 310S15IKB, YOGA 510-141IKB 510-15IKB. Do you want to continue?" If I look on Lenovo Support for my system, there is a BIOS update for the Flex 4-1580 indicating a security fix. This is very confusing. What am I to believe? Is the BIOS update available via Lenovo Update valid or should I do a direct download from Lenovo support? JohnD

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RELEVANCY SCORE 60.8

In the last saturday I turned off my notebook normally. Since today (monday), I press power button, the led power indicator stay on for five minuts, after that it power off. Nothing is showing on the screen. When I plug the AC Power, the AC Power indicator stay on, but every ten seconds it flash. Anybody else had this problem? Is there something that can I do, like battery reset, hard reset, etc.? Thanks,

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RELEVANCY SCORE 60.8

I recently got a Flex 3 1580. It has both the integrated Intel 520 gpu and the nVidia 940M gpu.  Some of the games I'm playing for some reason don't seem to like the Intel gpu. I know for non windows store apps you can right click on the exe and tell it which gpu to use.   As far as I know you can't do that with the windows store apps. So my question is this.  Would it be okay to disable the Intel 520 in the device manager or would that cause problems with the machine or windows? 

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RELEVANCY SCORE 60.8

Purchased a Flex 4 1580 from Costco (i7-7500U Processor at 2.7GHz, 16 GB ram, Intel 620 video) and wiped the SSD to install Windows 7 Home Premium 64 bit. I am half way through, and discovering that Lenovo doesn't offer Windows 7 drivers for the Flex 4, only Windows 10. Can someone point me to Windows 7 drivers etc for the wifi, video etc that would work? Like will the Flex 14 drivers be ok? Thanks! Mark

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RELEVANCY SCORE 60.8

Hey, Im from Brazil and my cousin brought me this Lenovo flex 4 1580 from the US. I used very few times during 6 months and then after 3 weeks without using it I tryed to turn it on and it simple woudn´t. I start to seach for solutions, I've read all the topics i found about it on this forum and I was able to turn it on few times holding the power button for a while, but it keeps crashing (just go black, turns off by itself). Sometimes it kept tuned on for longer time but when i try to turn it on again the crashing problems continue. I have also reset the computer (kept my files) ans reinstaled windows and again it keeps crashing. Don't know what else I could do, couse, here in Brazil lenovo doesn't gives me support becouse this laptop model was not sold here, and i can't take it to de US again. Also, Lenovo doen't have any authorized maitenence place anywhere in Brazil. Im considering taking it to any laptop maintenece store to ask for help. Does someone knows anything I could try by my on? Or knows if this problem have solution? Im very disapointed couse its a brand new laptop ans its not acceptable to find this kind of issues. PLEASE HELP!

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RELEVANCY SCORE 60.8

Hi,Flex 3- 1580 15.6 inch screen got damaged. Now touch is working fine but the display screen is cracked. Should this be replaced with only diplay screen or digitizer or entire screen? Is there anywhere replacement part for damaged screen could be purchased from? 

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RELEVANCY SCORE 60.8

My Flex 3 1580 started to show messages about device being plugged into head phone jack (hence the on board speaker is cut off), and unplugged randomly, and then it just all stopped, there is no sound from speaker, but the sounds were fine if I plug in a head phone. I tried "troubleshoot" on Sound, it changed driver from Realtek driver to Microsoft High definition audio driver. The sound started to show up from speakers, but the volume keeps on fluctuating up and down, even when the volume slider keeps constant. Another troubleshoot was run, and somehow the problem was fixed. However, after some time (likely due to windows auto update), speaker becomes silent again. The Realtek driver was present in device manager.  I downloaded the most recent realtek driver from Lenovo support website, instealled it, still no sound from speaker (headphone works fine all this time). Tried to run trouble shooter again to install High Def Audio driver, the broken sound comes back to speaker. I plugged in a headphone, and the sound was normal, no volume fluctuation. But the speaker went silent again, when the headphone is unplugged.  Any one has any suggestion? I'm all ears. Art

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RELEVANCY SCORE 60.8

My screen has been plagued by yellowing in the corners but the digitizer is perfectly fine. I was wondering if anyone has any answers on whether or not you can just replace the lcd on laptop without replacing the whole screen/digitizer. the whole screen is 150 dollars and a lcd is just around 50-100. Also if you can point me to any part # or repair manuals that would be great. Thanks

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RELEVANCY SCORE 60.8

Hi, I was thinking of buying this hybrid:https://www.newegg.ca/Product/Product.aspx?item=N82E16834332513 And then upgrading it with this:https://www.newegg.ca/Product/Product.aspx?item=N82E16820250085 I'm not clear on whether this voids the warranty or not? As close as I can understand it, it "may" if I mess something up? I've opened at least 100 laptops without messing anything up, so I'm confident I can do it without damaging anything, but I have also seen motherboards and touchscreens die in the first year, and don't want to mess up that part of the warranty for an SSD upgrade. I figured I'd make sure it powered on, then shutdown, crack it open, install the M.2 SSD, clone everything over, wipe the old SSD once into windows, and then finally perform the product registration. (Which uploads all your hardware specs? So they'd know everything was A-Okay with the new drive in place?) Thoughts? Anyone got more info on how strict they are with self service?

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RELEVANCY SCORE 60.8

After running the computer for awhile, an hour or two, this starts happening.  Windows 10.  Anyone seen this before?


























IMG_5251.JPG ?1208 KB

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RELEVANCY SCORE 60.8

I have a Flex 3-1580 Laptop (Lenovo), 80R4
Windows 10 (64-bit)
 
Several keys do not work
Space, backspace, the center enter key, and the forward slash.
 
Any ideas why this would be happening?
I've plugged in a USB keyboard, and all the keys on it worked.
 
I got this laptop new in the Spring.
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

A:Flex 3-1580 - Some.Keys.Not.Working

Hi kelcin , 
 
Welcome to the Community Forums.
 
Noticed how the keys are localized and aligned (Space, backspace, the center enter key, and the forward slash.) , as this maybe on the board level of the keyboard and not just the key itself. 
 
If the same failure would also happen in the BIOS then probable hardware issue should be reported to technical support team for in warranty repair. 
 
1-877-4-Lenovo, 1-877-453-6686 Schedule a Callback for faster support
English  24 hours a day 7 days/week 
 
During business hours, you may also engage with live chat support.
 
Hope this help answer your concern . 
Update us how it goes. 
 
Regards
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

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RELEVANCY SCORE 60

Touch screen for ideadpad flex 4 1580 is broken, the LCD is intact, touch screen is also working for areas where the screen is intact.I want to know which part should I order to replace the broken screen. Quick search on web showed https://www.amazon.com/LCDOLED-Screen-Digitizer-Replacement-Lenovo/dp/B06XDCD89S as possible replacement, will this work?Regards,Flex 4 User

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RELEVANCY SCORE 60

I just purchased a Flex 3-1580 3 days ago. Last night, I used it and it was just fine. This morning it was plugged in and the light was on next to the power button, but it would not start. I tried moving it to a different outlet, and the light went off when I unplugged it. Now, when it's plugged in, the light doesn't even go on, machine won't start. Holding the power button for 60 seconds shows no response either.HELP!!I have homework to do over the short holiday break!











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A:Flex 3-1580 will not start, no light when plugged ...

Same thing happened to me. After two weeks, my laptop just went black while watching a video. From then on, it won't start. Tried everything, I even thougth it was a problem with the screen, but I tried to plug a HDMI to it and still nothing.
What am I supposed to do? And on top of it, right now I'm outside the US (in Panamá) and no one here seems to respond as Lenovo Representant ... Please help!
 
 
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RELEVANCY SCORE 60

I have bought a new Lenovo Ideapad Flex 4 1580 which is running a Windows 10. It's fan is always on, varying between lower and higher fan speeds, but it never turns off. Computer starts the fan immediately when the "Lenovo" logo is shown, not some time after Windows is started. Windows installation is fresh, there are no new applications installed, I have updated BIOS to the latest version, as well as all the drivers. Windows has the latest updates, as of today (6th of May 2017). CPUID tool is showing CPU temperature of 36-37 degrees Celsius (96 Fahrenheit), which is pretty low and should not have fans running at all. As soon as the temperature goes to 40 degrees Celsius ( 104 Fahrenheit), the fan becomes very, very loud. Task manager is showing minial usage of CPU, Memory and Disk. Any ideas what I might try next?Thanks

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RELEVANCY SCORE 60

Hi all, I recently upgraded my Ideapad Flex 4 with a new SSD, and shortly after began noticing random shutdowns, black screens, and failure to POST (it looked as though the BIOS had failed to initialize entirely, as the screen/keyboard backlights did not turn on). These symptoms often happened after the laptop incurred some form of shock, IE: picking the laptop up, setting it down, opening/closing the screen, or even simply tapping lightly on the keyboard or chasis. However, if the laptop were left completely undisturbed, these symptoms would not occur often. I tried literally everything I could imagine short of buying a new motherboard. I reseated (and then replaced) the RAM, I removed the batteries and let it sit overnight, I even tried flashing a new BIOS rom. After all that, I switched the SSD with the original HDD, and it works fine now (actually a little better, because the embedded controller had needed resetting for a while, but I hadn't gotten around to it until then). I wasn't aware that a simple SATA SSD could cause a laptop to fail to POST. As this happened several times over a couple of days, is there any chance of long-term damage to the MOBO/BIOS i should watch out for?

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RELEVANCY SCORE 60

Sometimes when I'm using my Lenovo Flex 3, the screen suddenly turns blue and it does not respond unless I hold the power button to force it to shut down. Here are some errors/stopcodes which I've also received on other occasions. Any suggestions/advice would be appreciated! Thanks

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