Over 1 million tech questions and answers.

Refurbished Dell with Windows 7 COA but no software.

Q: Refurbished Dell with Windows 7 COA but no software.

I bought a used Dell Desktop computer from Dell a few years back. As advertized, it did not come with any software/OS installed or OS disc and I was fine with that because I had a copy of Vista I previously purchased. However when I received it, it had a Windows 7 COA stuck to it. Fast forward to today, I would like to put Windows 7 on the computer. Trying to understand what, if any, rights I have to use the license key.

It's an unusual situation and I can't seem to find a straight answer. Don't know that I will, but thought to put it out there to see if anyone had any thoughts/ideas.

Thanks.

RELEVANCY SCORE 200
Preferred Solution: Refurbished Dell with Windows 7 COA but no software.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Refurbished Dell with Windows 7 COA but no software.

A Windows 7 COA gives you the activation key for exactly the copy of Windows 7 as specified on the sticker.

Read other 2 answers
RELEVANCY SCORE 61.2

My new refurbished Dell Optiplex desktop came with the Windows 7 Professional 64 bit OS and it is working fine. I need suggestions of how to install an internet browser, since there isn't one in it and I can only download the programs I own from the internet. I could use either Google Chrome or Internet Explorer.

Read other answers
RELEVANCY SCORE 61.2

My new refurbished Dell Optiplex desktop came with the Windows 7 Professional 64 bit OS and it is working fine. I need suggestions of how to install an internet browser, since there isn't one in it and I can only download the programs I own from the internet. I could use either Google Chrome or Internet Explorer.

A:Need a browser for my refurbished Windows 7 Prof 64 bit Dell desktop

Hello and welcome:

Internet Explorer (IE) comes "built-in" to Windows 7.
If your refurbished computer has been fully updated with Service Pack 1 and all the necessary critical and important patches, you should already have IE11 (the only supported version of IE for Win7).

Firefox can be downloaded here:
Mozilla Firefox Web Browser — Download Firefox in your language — Mozilla

Chrome can be downloaded here:
Chrome Web Browser

To check about your Windows 7 version, click the round Windows "start orb" in the lower left > type "msinfo32" without quotes into the search box > click the "msinfo32.exe" link that appears.
You can post a screen shot of the window that shows your Windows version.

To check your IE version, you can click the IE desktop shortcut icon (or the taskbar icon) to open the program. Then, click the little "gear" icon in the upper right corner, then click "About Internet Explorer". It will say what version IE you have.

HTH,
MM

Read other 2 answers
RELEVANCY SCORE 54.8

I'm considering buying this refurbished HP at an internet cafe that gets old computers wholesale from companies and re-loads the OS. There is also a Dell model. My main questions are:

Whether or not these PCs are defect prone or won't last long ?

Is it better to get a "good for it's time" used PC or a "lower end by today's standard " new PC

Does this sound like a good deal?

$239

HP Dc5100 SFF

Pentium4 630 3.0 ghz socket 775
Intel i915GV chipset
2048 DDR RAM
250 G sata HD
DVD-CD-rw
Broadcom Gigabit Ethernet PCie
Intel 82915 G 128 video card
Directx V9.0
8USB
Windows XP pro.

30 day warranty on parts

Would specifically like know what anyone thinks about the ethernet card...thats not a wi-fi thing right? 'cause i don't want wi-fi.

Does the chipset have decent upgrade potential?
Is a 128 video card ok?

There is also this model :

$245
Dell Optiplex 210L

Pentium 4
3.2 ram
250G drive
DVD-RW
XP pro

I don't have anymore stats on that one but I'm mainly concerned with how stable or durable the system is compred to the HP. There are alot of variants of this model at the store. I've heard alot of mixed messages about wether Dell's are good or not but would just need to know how they are compared to the HP above.

A refurbished PC sounds like a cheaper way to replace my PC as money is an issue...I know the processor will be out of date. But am curious how quickly the hard drives go, as that seems to be the... Read more

A:refurbished Dell or HP?

Read other 9 answers
RELEVANCY SCORE 54.8

hi

i have a dell 1721.

I paid for a new computer but i have reason to belive that they sent me a refubished one and called it new.
i have found files dating back to 06 and 05 when there computer was bought in 07. how do i prove that the computer was sent refurbished. and if its not refurbished why are there files dating back 2 years before i bought it. i even found windows NT on my computer. But my OS is vista

thanks

BT
 

A:Dell refurbished

Read other 7 answers
RELEVANCY SCORE 54

I placed an order on dell outlet for a "new" xps 13 2-in-1 laptop.
It was listed as new so I was assuming it is new.
However, when I received my item it was not packed like what I would expect for new laptop. Therefore, I sent an email to CSR to tell me the condition of my laptop. I was told it was certified refurbished.
Can anyone tell me if this is right? There is price difference between a new and a refurbished one. And why would Dell outlet present it as a new one while it is actually not?
 

A:Dell Outlet Refurbished vs New

Is there a "refurbished" sticker on the bottom of the system?  If not, it is new - it may have been repackaged but was never used.
Everything sold through the outlet is "refurbished" as defined by the FTC (same goes for replacement parts used for warranty repairs).

Read other 1 answers
RELEVANCY SCORE 54

Anyone have experience with "refurbished" products from Dell? Particularly laptops? I have a friend that would like to get a laptop but has a pretty limited budget.

It seems like they have some good deals but I wonder about reliability.
 

A:Dell Refurbished Laptops

I find the refurb Dell to be a far superior buy than new. When you buy new you are often the first person to ever turn on the system, a refurb has been turned on and failed so it is sent back for extensive testing not done to a new system, after testing to make sure it works properly it is now sold at a good discount.

The refurb looks like new and has exactly the same warranty it just cost less. The only area where it is not a better deal is if you need some specific feature, you cannot order them built with extra parts beyond a few.

Dell gets so many refurbs that the best method for buying one is to know what you want ahead of time and what you are willing to pay for it, they have new systems come up for sale several times a day so if you have the time and know what you need it can be a very satisfactory system purchase.
 

Read other 2 answers
RELEVANCY SCORE 53.6

I have been looking at the Dell Refurbished systems and have a few questions:
Has anyone purchased one?
Did you have any trouble with it?
Does it come with a mouse and keyboard?
I assume it is not with a monitor?

Anything else I need to know?

Thanks everyone.
Senna
 

A:Anyone purchased a Dell Refurbished system??

Read other 8 answers
RELEVANCY SCORE 53.6

Many thanks in advance for the help. I've been an idle reader for a long time, but just registered because I couldn't quite find help specific to my current issue.

I've just bought a Dell Latitute 6430 refurbished off Amazon -- this one in particular. The "Benny Bookman" review is from me and repeats some of the info I'll be detailing here. If anything in that review is erroneous I'll update.

I feel like the issue is complicated, but it breaks down to two primary issues:

1. I'm not 100% sure that the Windows included on the machine is legit in terms of being for a refurb. I tried to google for details and have bought quite a few refurbs before. The issue here is that there is only one Product ID label on the machine and it's labeled Dell, not "Refurbished". I've never seen this before. But Windows activated on my second attempt without any call to Microsoft, so that was comforting. What's the likelihood that this will be a problem down the road? I've run the MGADT tool and included its results below, but don't know what I'm looking at there.

When I initially booted, I got the "choose your language ... this is permanent" choice with English/Spanish and a 3rd language (maybe French). It seemed legit. But it wouldn't activate at first. I emailed the seller and they asked me double check that I typed it right and then it worked. I'm 99% sure I typed it right the first time, but in the meantime I made some BIOS changes -- in particular t... Read more

A:Replacing HDD on Refurbished Dell Latitude

Welcome to the forum. When you cloned it did you clone all the drive as there will be more than one partition and did you boot from a cd as you cant clone while windows is running

Read other 2 answers
RELEVANCY SCORE 53.6

I placed an order on dell outlet for a "new" xps 13 2-in-1 laptop.
It was listed as new so I was assuming it is new.
However, when I received my item it was not packed like what I would expect for new laptop. Therefore, I sent an email to CSR to tell me the condition of my laptop. I was told it was certified refurbished.
Can anyone tell me if this is right? There is price difference between a new and a refurbished one. And why would Dell outlet present it as a new one while it is actually not?

Read other answers
RELEVANCY SCORE 53.6

Has anyone ever heard of buying a refurbished PC from an Authorized Microsoft Refurbisher where out of the gate the Windows feature of Games doesn't work.  After contacting the Refurbisher was told that refurb OS at 64 bit does not contain Games and that they would send a 32 bit disc for me to do the install of the OS all over again?
 
I find this unbelievable.  The refurb license for software shouldn't be less of an OS than OEM or retail, should it???
 
Thanks much.
TryN

A:Refurbished Dell PC - win 7 64 bit- games don't work

Learn to believe. Old Windows OS games are 32 bit..

Read other 9 answers
RELEVANCY SCORE 52.8

I've been highly considering ordering a dell studio 14z from the outlet that dell has. I'm curious what YOUR experience and opinion is with the quality of their certified refurbished laptops?

Thanks,
Trenium
 

A:What's YOUR opinion and experience with dell refurbished laptops?

I've only dealt with one, but it's worked perfectly for 3 years.
Their refurbished stuff has good warranty, and customer service is still good.
 

Read other 2 answers
RELEVANCY SCORE 52.8

I am dissapointed abut Dell's warranty service. I bought an xps1530, and have full warranty til August'09. Dell'had to change twice the motherboard and I noticed that the parts are refurbihed. If the first replacement lasted a few months, how long will the second? I'm not sure that the replacement of the originally motherboard of my new xps was wright, it seems that it was in better conditions than the one they used to replace that; this second motherboard was changed by another one that seems to be in similar conditions.
When I asked a supervisor to change this parts for new ones he told me that it was impossible, they use refurbished for replacements.
Dell should inform this to theirs buyers, it's not fair to buy a new notebook that has quality problems and  the seller (Dell') is thinking not in the best solution for the customer but in the best solution in terms of money only.
E.Montero

A:Dissapointed: Dell's warranty parts are refurbished

If you read the warranty statement, they DO tell you that they use refurbished parts - so too does every other computer vendor.  Read the terms of your washing machine or car warranty -- same deal there as well.  It's standard practice in just about every industry.
http://www.dell.com/content/topics/global.aspx/policy/en/policy?c=us&l=en&s=gen&~section=012

Read other 18 answers
RELEVANCY SCORE 52.8

I have a dell laptop I got about a month ago. Everything had been working perfectly fine and it always turned on... But this morning I tried turning it on and all that happens are the LED lights (power button and under the touch pad) will light up for maybe 5 seconds and then they both fade out. It was working perfectly fine last night. Now a habit of mine is to not actually turn the computer off but just shut it and put it away, so this might have something to do with it... I assumed it just died and I needed to plug it in. I did some research and I took the back cover off and unplugged the battery so I could reset it. I drained the battery and then plugged it back into the motherboard. Still did the same thing. Then I unplugged the battery again and plugged the laptop directly into the wall cord, and it did the same thing. I'm kind of stumped. I don't know if it has something to do with the memory, the motherboard, or what.
Anyways, all help is very appreciated thank you so much!!!

Read other answers
RELEVANCY SCORE 52.8

Hi there, I know nothing about computers but I have a big issue for the past two weeks now since I got the internet in , I have been on the phone to my internet provider over and over and to the computer supplier about this but still don't know what the cause is. I am using a second hand fully working dell pc with no issues other than my broadband speed to the house is supposed to be good and no faults on line they say, but speed to computer is hardly anything at all, 0.3 for the wifi and with the cable it is 9.0 which would be ok but picture quality when trying to downlaod movies /you tube is still unwatchable with or without the cable although much better with cable , Iv been told connection is fine and to the lap top it is but not to the pc . Nobody seems to be able to tell me whether this is because the pc is old (new monitor) or if there is a fault on the line that they are just not picking up. i'm ruuning out of ideas now, any help would be great. Thanks
 

A:very poor broadband speed to old DELL refurbished PC

Read other 7 answers
RELEVANCY SCORE 52.8

Recently purchased refurbished Dell610 XPpro OS to connect to the web using
wifi. I have another Dell with XP and a external modem with broadband and
a wifi hookup.
I'm sitting within 10 feet of the external modem and can't connect the wifi, I
spent many days trying and contacting site I purchased from.
I am able to start wifi by using fn & F2 keys, but it stops there.
My Wireless connection is Dell 1370 WLAN Mini-PCI Card. and the Device Manager
says its "not connected, Firewalled.
I am able to connect if I take the ethernet connection from the other Dell and
connect it to the laptop, but thats not what I bought it for. If I uninstall the
WLAN and reinstall and look for an updated driver the system tells me there
isn't one.
Don't know what I've missed telling you, let me know, is there any help for a
wifi connection to this laptop?
Thanks
 

A:Dell D610 refurbished-can't connect to wifi

Read other 11 answers
RELEVANCY SCORE 52.4

Hi:
I purchased the DELL refurbished PC/XP professional with SP3 the other day because I still love to use XP once awhile, although I have two other PCs with Win 7, respectively.

The problem is that I can NOT install Word 2000, ....
error message popping up in the middle of the screen.

Error: 1305
D:|PFILES|msoffice|OFFIC\WINWORD.EXE.
Verify that the file exists and that you can access it.

In my guess, there is NO MS word pre-loaded on this, refurbished DELL pc.
There is no platform to install MS Word 2000?
All of the PCs are already pre-installed MS 2010 or 2007 upon installation.

If that's causing the problem, how to make the installation proceed?

Thanks for any help in advance.
 

A:Unable to install, ... Word 2000 on Refurbished DELL/XP pro.

You didn't advise where you bought your refurbished Dell from, and you didn't advise what model name and model number it is.

I've bought 6 refurbished Dell desktops and laptops in the past year from www.newegg.com and www.overstock.com, and none of them came with a version of Microsoft Office pre-installed.

------------------------------------------------------------------
 

Read other 1 answers
RELEVANCY SCORE 52.4

My oldest teenage grandson is in need of a "cheap" laptop, so I bought him a refurbished Dell Latitude D630 from NEWEGG for $215.00 plus shipping.

It has a 14" display, an Intel Core 2 Duo 1.83 GHz processor, 1 GB of RAM, a 60 GB hard drive, a DVD/CDRW drive, and Windows XP Professional.

My decision to buy this laptop was based on Dell being more reliable than most other laptop brands - according to some members here.

Any input from the members here would be very much appreciated.

-----------------------------------------------------------
 

A:Solved: Need Input On Refurbished Dell Latitude D630

Read other 16 answers
RELEVANCY SCORE 52.4

I wanted to install Constant Guard (from Comcast) on my Dell Desktop (Service Tag: 38JSL21) that I refurbished myself, but it said that I didn't have enough RAM. I have 512MB RAM running Windows XP, and Constant Guard says I have 511MB and can't install it.

Is there a way for me to trick this software into thinking that I have enough, without physically upgrading my RAM? I pray!

Any insight is appreciated!

A:Personally Refurbished Dell can't install Constant Guard

here's the forum for cgsounds strange... like, some ram is in use, yes, but constant guard must really need that 1mb ram (it says 512 minimum.can you go with another security option?

Read other 4 answers
RELEVANCY SCORE 51.2

I have recently purchased  a newly refurbished Dell Precision T5600 , when I switch it on it starts up but POST does not start? No beeps no info on screen nada! In fact my screen shows up as though its not connected with just a test signal its as though the graphic card was not connected but this is as I received it and was assured that it came from a dell re-supplier.... I did notice though that the memory inside was only 4GB when in fact it should have been 8GB, I checked to see if it was sitting all right or that the graphics card was connected properly everything seems to be fine.
I have notice that the hard drive a 500GB 2.5 is connected to a Dell PowerEdge RAID Controller (PERC) H310  which is something I have not seen/used before having used a dell precision 690 for the past 5 years. What I want to know is could this be what's stopping my system from starting up correctly?
What makes me mad is that it is under warranty until 2015 but as I have bought it from a re-supplier I have to wait a minimum of 14 days before they (Dell) will help me which is why I am here.
I hope someone can throw some light here as I am not up to scratch on this system yet but my feeble guess would be the PERC card.


System Info -


1) Dell PRECISION T5600
   - Intel Xeon 2.4 GHz
   -500GB HDD
   - 8000.00GB
&... Read more

A:Newly refurbished Dell Precission T5600 (Starts up but POST does not start)

I'm not familiar with your system, but within some BIOS, you can set "Option ROM" to "enable" (and "Post Delay" to "enable").
The result of doing the above is that during the boot process, where you have RAID cards involved, the motherboard BIOS hands over control to the RAID BIOS card at some point in time. So, if you hit CTRL-R (or CTRL-I or whatever the key stroke is for your specific RAID card BIOS) during the boot process (you should see some appropriate text), the RAID card will display its configuration page where you can set up the RAID type, HDD used, etc,. All this happens before you even get into the operating system... 
If the raid card BIOS is faulty or the Option ROM is not enabled and or your HDD's are not correctly configured, there is nothing to boot an OS from. So the system may look like it just sits there waiting for something to happen. 
First thing to consider is can you access the motherboard BIOS?If not, then this is where you need to tart looking and as the unit is still under warranty, i would 1st speak to your reseller. If you can access the mobo BIOS, check that the above settings are enabled and then reboot into the RAID BIOS configuration utility.
Best if you read the user and maintenance manuals for your workstation and RAID card before you get too far into it. They are available for download from dell.

Read other 2 answers
RELEVANCY SCORE 50.8

dear all. the same problem I have faced. I have purchased 11 dell latitude laptops from Kabul Afghanistan, and tried to check the warranty in the dell support Warrant tab, but not received any information or received (no Information available). would you please just help me for only understand are these products original or refurbished.
 
my email: <Email id removed>

A:How to find out the this product is original or Refurbished. (in case no information available in dell Warrant site)

You'll need to ask the vendor from whom you purchased the system - only they'll know.

Read other 1 answers
RELEVANCY SCORE 50

A company called TweakBit is relentlessly downloading software to my DELL Inspiron, informing me that my laptop has over 240 errors and offering to fix them if I purchase and install their software. They use the DELL trademark and also state that they are a Microsoft Partner, Norton Secured (using Microsoft and Norton trademarks), and are "100% Satisfaction Guaranteed" by an unnamed agency! They offer a 24/7 support number. I called the number and a man with a heavy Indian accent told me he knew nothing about DELL, Microsoft Partnership, or Norton! I found and deleted the TweakBit software installed on my laptop on 4/1/16. I removed it. It reinstalled on 4/2/16! Is this really a DELL sponsored product? The Geek Squad says that it is a scam! I purchased my laptop at Best Buy on 12/24/15. The undocumented software DELL had installed on the laptop downloaded malicious software from the internet! I had to perform a full system reset TWICE to get my computer to function properly!
I used to have great respect for DELL. NO MORE! How dare you deliver products with undocumented software installed! I have lost all confidence in DELL and I will never buy another DELL product! I wish I could return my Inspiron. It is an insecure device. I no longer trust it! I no longer trust DELL! I an going to contact Best But to see if I can return or exchange it for something trustworthy.
I took screen shots of the TweakBit pop-ups which clearly display the DELL, Microsoft Partner, and... Read more

A:TweakBit Software is downloading to my laptop posing as DELL software! Is DELL aware of this?

Hello Sir, I have already replied to the same post you left on Facebook, but would like to repeat my message here.
We are sorry you had a negative experience with your computer that involved TweakBit products. I would like to clarify a couple of things so there are no misunderstandings. TweakBit does not come pre-installed on Dell computers and does not get installed automatically without user consent. We are in fact a Microsoft Gold Application Development partner and we do use Norton to test our software and certify it as virus-free. The only place in our software where you could have seen a mention of Dell would be the section that contains information on your computer system. Our software displays your computer brand, model and specs for your convenience, as many users have no idea where to locate this info when faced with the need to do maintenance on their computer or to call support.
I can assure you that TweakBit software is neither malware, nor does it contain any malware. We take customer safety very seriously and work with every complaint until the issue is resolved to the customer’s satisfaction. Our software comes with an unconditional 30-day money back guarantee, so if you purchased any of our products and did not like how they worked, you can submit a request at tweakbit.com/support/contact/ for an immediate refund.
We did have some issues with certain anti-virus programs flagging our software (hence most of the negative feedback on the web), but these we... Read more

Read other 2 answers
RELEVANCY SCORE 45.6

I am wondering if there is some software available to transfer all of my current by dying system to my new system.  I tried PC mover and it only transferred about 20% of my information and left enormous amounts of data and programs behind of which almost all were free type software.

Would appreciate any assistance

A:software transfer from old dying windows 10 system to new Dell windows 10 sytem

Read other 1 answers
RELEVANCY SCORE 45.6

Lately my PC has been running slower than usual, loading into windows takes 3-minutes which is really frustrating. So I'm looking to Wipe my PC and Reinstall windows altogether. Windows itself is ?67 but I've saw a refurbished version which is around ?35 which is a huge difference for me. So i'm wondering what is the difference when purchasing refurbed version and will i run into unusual problems.

This is the refurbed version - http://www.amazon.co.uk/Windows-Professional-Refurbisch...

A:Windows 7 refurbished

You don't have install media or a factory recovery partition?

Read other 2 answers
RELEVANCY SCORE 45.6

Simply put, could somebody please post a link to the GENUINE Dell Webcam Central software for Windows 7, where ever it is on the Dell Drivers Website?

I don't mean some hokey, 3rd rate Vista (or earlier) version of the program, but rather the true 32-bit OEM Windows 7 version that Creative Labs developed specifically for Dell notebooks and netbooks (and please don't refer me to the "Application" CD which came with the computer, because it's nowhere to be found).

Dell has been selling notebooks with the Creative Labs integrated Webcam and the Windows 7 operating system for a good couple of months now, and I know they would not have included the old Vista (or even XP) drivers for use with Microsoft's newest operating system.

I have looked high & low and read just about every post I can get my eyeballs on, but everybody seems to advise loading the old, outdated Vista or XP drivers rather then the new Windows 7 ones, which obviously had to have shipped with the computer, since it had Windows 7 on it from the get-go (and I'm not talking about the "upgraded after-the-fact" scenario, either).

So just a link, please, to the OEM Dell Creative Labs Webcam Central program for Windows 7.

and no, im not looking for the drivers. all the drivers are installed and working properly, i am looking for the webcam application that is used for taking pictures and videos with your webcam, and adding effects and stuff. the application i am looking for looks li... Read more

A:looking for dell webcam software for windows 7?

Hi xmetl, the drivers you require are :-
(R216115) R216115.exe - Webcam Drivers
(R230103) Dell_SX2210-Monitor_Webcam SW RC1.1_ R230103.exe - Webcam Central
do a google search on the "R" # and it will take you to Dells' download page for them , these definately work with Win7 64bit so should work with 32bit as Dell supply a generic version for both OSs'

Read other 1 answers
RELEVANCY SCORE 45.2

I recently purchased a refurbished HP laptop from a third party. After startup I encountered the bsod. The person I brought from said to scratch off the silver covering the full license key to activate. My problem is, I can't get it to boot so I can register the new license. Can you help please?

A:How to register Windows 10 refurbished key

Hello, Welcome to the HP Support forum. Getting the PC to boot is different from the Windows activation. Do you mean BSOD like >this< - if YES< it is  known as Blue Screen of Death (BSOD). BSOD is kind of Windows self-protection feature. If you received a blue screen error, or stop code, the computer has shut down abruptly to protect itself from data loss. A hardware device, its driver, or related software might have caused this error.What you describe could happen because of incompatible with Windows driver (most often) or because of hardware issue (rarely). In order to troubleshoot, I would need some specific information.  I would first recommend you test your hardware for issues 1. Please, shutdown the computer using the power button2. Power it on.2.1 As soon as you press the power-on button, immediately begin hitting the Esc button (like tap-tap-tap).This should open a HP Startup Menu which may look similar to this one 3. Choose F2 to open System Diagnostics. Follow the on-screen instructions to perform System Test >> Quick test.This will check major hardware componets for issue (do it just in case) . Here is more info >> http://support.hp.com/us-en/document/c03467259#AbT1 If there is no Quick test available, please perform Hard Drive test and Memory tests  

Read other 2 answers
RELEVANCY SCORE 45.2

Back story (if you want to know why): A friend of mine bought this computer with Windows 7, then changed so much (stuff for lack of a better word), that Windows DVD Maker opened instead of ANYTHING else you clicked on unless you Right Click > Run in Sandbox mode the program (never seen this option before). Also, I was unable to install any programs or uninstall in programs. So re-install Windows is my default move when I don't know what else to do.

What I did:
1) I read:
Clean Reinstall - Factory OEM Windows 7

2) I made a bootable USB with:
Windows 7 USB/DVD Download Tool

and Windows 7 Professional x86 SP1 (old) X17-24280.iso from:
Windows 7 Direct Download Links, Official Disk Images from Digital River

What happened:
1) The Windows 7 Pro Refurbished PCs OEM Software sticker on the laptop doesn't have a Product Key on it. There is a Windows XP Professional sticker also on the bottom, this Product Key obviously didn't work either (but I tried it).

2) Currently running Windows 7 Pro, but not activated.

What I want to do:
1) Get Win 7 activated.

What I wish I would have done:
1) Got a Diagnostic Report BEFORE I re-installed Win 7.

What I'm thinking about doing:
1) Trying to install Windows XP with the Product Key.

Computer Model Latitude D620
BIOS Vendor Dell Inc.
BIOS Version DELL - 27d70403
BIOS Date 4/3/2007
OS Version Microsoft Windows 7 Professional


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Dat... Read more

A:Windows 7 Pro Refurbished PCs reinstall

The installed Product Key is the Default Key for Win7 Pro - and can never be activated.
What EXACTLY does the refurbisher's sticker say?
Most refurbishers are required to affix a proper COA sticker for the new OS alongside the old - and this should have the full Product Key on it. Many others with so-called 'refurbisher's stickers' on are in fact counterfeits.

Check inside the battery compartment - the COA sticker may be there.

Read other 9 answers
RELEVANCY SCORE 45.2

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Pro, 64 bit
Processor: Intel(R) Core(TM)2 Duo CPU E7500 @ 2.93GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 3995 Mb
Graphics Card: Intel(R) G41 Express Chipset (Microsoft Corporation - WDDM 1.1)
Hard Drives: C: 148 GB (99 GB Free); E: 7 GB (7 GB Free);
Motherboard: Dell Inc., 01TKCC
Antivirus: Windows Defender, Disabled

I replaced VISTA but Windows 10 is still slow in spite of some tweaking.

What else can I do?

Thanks
 

A:GOT A WINDOWS 10 PC REFURBISHED BUT IT'S SLOW.

You only have 3 to 4 Gb of RAM and you have less than 100 Gb of disc space.
Provide us with your computer brand and serial or service tag number.
 

Read other 2 answers
RELEVANCY SCORE 45.2

Hi,

There was a garage sale and this person was selling this desktop for free.

It came with OEM (I believe, because it had the sticker saying this was designed for XP, and booted to XP) with XP, and I also got a windows 7 install ISO from Microsoft Tech Support awhile back for a different problem. I used that ISO to install, and i'm currently running unactivated.

The product key for XP doesn't work.

The product key that magical jelly bean found says it's default.

The product key that was actually designed for this ISO didn't work either.

What can I do about this? With buying a licence being last.

Willing to try other options...

A:Refurbished PC Windows 7, problems.

You can try contacting Microsoft to see if they will activate it. If not, you are most likely looking at purchasing a license (if you can).

Read other 1 answers
RELEVANCY SCORE 45.2

Basically I am just building my new pc and need to get a copy of windows 7. I plan to get windows 7 home premium 64-bit OEM edition. When i went to buy it for 73 i noticed there was a link advertising it for 43. This is from Amazon. The only difference i can see is that this one is refurbished. Just wondering what this means, since it only has one use so how can it be refurbished? does it mean they have just re-used an old disc and got a new product key for it? is this legit or is i better to get the full price new version? thanks for any help.
 

A:Refurbished windows 7 question

A refurbished OEM would be illegal since the OEM version cannot legally be re-used as it is tied to the specific hardware.
I would steer well clear.
 

Read other 1 answers
RELEVANCY SCORE 45.2

I bought a refurbished windows 7 computer and after the set up i went on internet explorer to download a better browser and then a coloured screen appeared so i had to hold in the power button and start it up again and then it did it again please help urgent.
 

A:Refurbished windows 7 computer

We are going to need more info. what is the make/model of the pc and what version of 7 is on there? Where did you purchase it from? What did the error state?
 

Read other 4 answers
RELEVANCY SCORE 44.8

Most Thinkpads coming back on the market as refurbished units have Windows 10 installed.  This is even for models as early as the T400/T500 when the original operating system was Windows 7. This is somewhat annoying since I have devices for which drivers are available only for Windows 7 and earlier. I would prefer not to have to re-purchase "upgraded" devices - at least until the EOL of Windows 7. What are my option(s) to get Windows 7 on such a system? i) Would the Restore and Recovery discs for the original Windows 7 install still be available from Lenovo? ii) Would it be better to find a generic Windows 7 installation disc (with COA and Product Key), install this, then get the drivers for the specific Thinkpad from the Lenovo web site? iii) Could downgrade rights to Windows 7 Pro be exercised with a refurbished Thinkpad running Windows 10 Pro? Thanks! P.S. How about the more recent Thinkpads which were originally with Windows 7 Pro via downgrade rights from Windows 8/8.1/10?  

Read other answers
RELEVANCY SCORE 44.8

Just curious if any Pros Or Cons ?? I'm about to Reboot my Computer in my quest clear out whatever is preventing me from taking Updates without Failure or Error Codes...I just recently purchased a Refurbished Dell that came with the Windows 7 Pro Operating System...The label on the CD that came with the Dell has the Microsoft Logo and Refurbished Windows 7 Pro printed on it as well... Pardon my Computer Illiteracy but I just want to make sure that I can Safely Reboot my Computer with this CD ?? Thanks

A:Refurbished Windows 7 Pro Operating System.....

As long as the Product Key on the COA sticker is still readable you can use the latest Win7 installer with SP1 for your licensed version provided here to get a perfect Clean Reinstall - Factory OEM Windows 7

Pay close attention to how drivers are handled in Win7 and the Special Note for Dell Owners at the end of the tutorial. I would run the Delll bootable Diagnostics now to check over the hardware first, then if it runs only save that partition since Recovery won't run after reinstall. Dell Diagnostics Utility - How to Run the . If Diagnostics won't run the delete all partitions during the install.

Ask back any questons you have.

Read other 8 answers
RELEVANCY SCORE 44.8

I, too, received notice from Mozilla Firefox and am now limping along on old unsupported version of Internet Explorer, trying to find some technical advice about a refurbished desktop computer I'm considering buying to replace this poor old laptop with Windows Vista. Am new to site and still trying to find my way around. Can anyone tell me anything about a Dell Optiplex 790 i5 Desktop? Refurbished with 4 GB Ram, 1 terabyte Hard Drive, Windows 10 Pro 64-Bit OS?
 

A:VISTA/Windows Replacement Refurbished PC?

Alos, I have requested a MOD to open a new thread for you. Yes if youre just wanting a decent desktop for casual use that would be an excellent system. I love Dells because they are reliable BUT I myself like to have upgradability =and Dell doesnt really offer that very much like a custom built machine would. But If you can get that PC for a good price Id buy it.
 

Read other 1 answers
RELEVANCY SCORE 44.8

A friend dropped off a T410 system. Windows is flakey and locks up after about 5 minutes. Ran the HD test program in the BIOS. It finished but gave me a bunch of 0000 Read verification errors though the controller tested fine. What I'd like to do is format the Windows partition and re-install. But I don't have Windows disks (there is a COA sticker for Windows 7 Home Premium 64). Can I build a set of recovery disks from this system? Even if Windows won't run? Any info would be a great help. Thanks.

A:Refurbished T410 Windows flakey

Hi, does this help you: https://www.microsoft.com/en-us/software-download/windows7# ? RegardsTimKp

Read other 3 answers
RELEVANCY SCORE 44.8

Hi there all.  I just purchased a refurbished T440s from BestBuy.  It was shipped from one their resselers.  It has the following specs: T440s - 14"Intel i5-4300U CPU1920X1080 Touchscreen250GB SSD8GB DDR3 It came with Windows 10, which I had to go thru and install it myself.  I was a desktop user before and didn't have any experience with notebooks before.  But I did realized it didn't have any of Lenovos utilities on it.  That seemed odd to me.  So I went to Lenovo support.  I was very impressed.  The serial number was detected and 5 downloads were offered as "the most popular" downloads for this model.  So I went ahead and installed the following utilities: - Lenovo's system update for Windows 10- Connect2- Lenovos Power Management Driver for Windows 10- Lenovos System Interface Foundation for Windows 10 So far, so good.  Everything seems to work well.  I have the follwoing questions: 1.  Did I miss anything?  Are there any more utilities that I should be installing? 2.  What is Expresscache Utility.  This computer has only one 250 GB SSD.  Do I need to install the Expresscache utility?  My understanding of it is that Expresscache speeds up reading and writing to HDDs by using cache on SSD.  I don't have an HDD on it.  However, I do use a large external USB HDD.  So would Expresscache help speed up read/write to the external USB HDD? Th... Read more

Read other answers
RELEVANCY SCORE 44.8

Looking for new (second hand) Lenovo laptop on ebay a seller has told me when I queried - the Windows and Office versions and how I could reinstall in case of a crash

"Yes I can confirm the windows 7 and office 2007 are licensed. The windows 7 is an ultimate version which is a volume upgrade license(several volume upgrades) and hence I can't give out serial keys or media for both the software"

I thought the COA normally on the laptop base and its registration number was required in case of a reinstall.

Anyone know the current legal / Miscrosoft rules on this?

Cheers Chris

A:Windows 7 on refurbished hardware - what is legal

Dont buy Licenses from eBay. Volume licenses are for large corporations that have purchased site lic and if you ever need support you may not be able to get it with one of those.

Buyer be ware on eBay

Read other 3 answers
RELEVANCY SCORE 44.8

Hello,
 
I am trying to fix a computer for a friend that was dug out of storage and the password forgotten.  After I couldn't reset the password or otherwise gain access to it, I decided to reformat and install the OS fresh.  Upon installation, the product key on the side of the computer is invalid.  There are two CoAs on the computer, one, seemingly the original, that is marked DO NOT USE, and another that is marked refurbished.  I tried the serial on the refurbished sticker first, but neither one works.
 
I read somehwere in the endless sea of nonsense about such an issue, and one theory was stated as Microsoft 'negated' the refurbished product keys for some reason or another.  The thread was so old that the link provided as proof didn't work anymore.
 
Anyone have any idea what's going on here?  I believe I may have bricked this apparatus.

A:Windows XP Pro refurbished computer activation

Hello, and Welcome
 
You need to activate by phone. If that does not work you can call this number (U.S. only) and keep trying until you get a live person. Explain the problem and the two COA stickers.
 
Win (888) 571-2048

Read other 4 answers
RELEVANCY SCORE 44.8

Greetings, I just got a refurbished Pavilion laptop. It came with Windows 10 pre-loaded and is in perfect working condition, but they stripped all stickers from it, including the one with the Windows license key. If I purchase the recovery media from HP, will it have the license key, and will it work on my laptop?   I'm awaiting a callback from the refurbisher's customer service department to see if I can get a key from them (I just called a few minutes ago). For the price I paid, I don't mind doing a little legwork to take care of this (including purchasing a new copy of Windows, although I'd rather not if I can avoid it).

A:Refurbished Laptop with no Windows License Key

@G-Rock77? If the notebook is a model that is only a few years old, then the license activation key is actually in the BIOS.   Since the 17-121gw notebook is a 2015 model, that is where the license  activation key will be, unless the refurbisher cleared the HP Factory  Default keys. Windows COA stickers have not been used for a few years on HP desktop and notebook PCs. Check in the BIOS. See the image below. 

Read other 1 answers
RELEVANCY SCORE 44.8

Hi,
quick Licensing Question..
Want to double check something.
I am in the process of sourcing some used PC's, that I can refurbish, and setup for a non Profit School for orphaned Children.

I have a few retail packs of Windows 7, and Windows XP.
can I use these retail pack licenses on the computers I manage to refurbish/Build?
I plan on offering them some basic computer training , and Ideally would like the computers to all be on the same windows version.
thanks.


Kind Regards, Darren Coetzee * Don't forget to mark as Answered if you found this post helpful. *

Read other answers
RELEVANCY SCORE 44.8

Hi Tech Team.

So I got sent a refurbished HP Compaq nc6400 last week. It had Windows XP Pro already installed and also came with a backup disk. But right away, I noticed that there were some things wrong. Again, I'm not very tech savvy; but I will explain as best I can to come off like I am.

For one thing, some windows would pop up just off the screen(like the EQ window in VLC Media Player)and I would have to drag/maximize them. I was told on another forum that it looks as though my computer was previously set up as a dual monitor situation. But they never really gave me a remedy to fix this. I checked under monitors on the desktop and made sure that the primary monitor was *1*(and that 2 was inactive) but this problem still persists. But this is the smaller problem.

The larger problem is that sound only comes out of the right speaker. I fiddled with all of the sound options on the control panel. No change. I googled this problem and found a lot of similar complaints just like this; but no real solution. I called HP headquarters and they told me to uninstall/reinstall Soundmax. I did that. But still- nothing. Just sound from the right speaker. When I plug in my headphones, the left and right play fine. Since the complaints on google are several years old, I was wondering if there was a simple solution that I may have overlooked.

Thanks, and also if you guys know of any efficient ways to accelerate/boost bandwidth speed, please let me know.
 

A:A couple of problems with a refurbished HP w/Windows XP Pro

Read other 6 answers
RELEVANCY SCORE 44

I had purchased a refurbished Dell, latitude laptop computer from online, years ago. In general system properties, it has Microsoft Windows XP, professional; version 2002, service pack 3. Computer has an intel pentium III processor, 1.0GHz, 256MB of RAM. The windows xp pro., was already pre loaded, so it was a computer delivered in a box with "no other" info, etc.. After many years of use and loaded up memory, I want to first; know how to get a startup disk from what is already installed on my laptop (xp pro.). Then how do I eliminate all the old to start fresh? And where and how does the installation disk, get reloaded on to a fresh computer? I have been researching all of this for a couple of day's, and you only get a little part of each question answered. The computer is otherwise useless if you can't help! So, anyone that can give me any answers or even a little guidance would be greatly appreciated!!
Thanks, Featherwood
 

A:my windows xp professional was pre loaded on my refurbished comp., how do I ...

Read other 7 answers
RELEVANCY SCORE 44

Hi, I turned on my refurbished computer and the power got cut off before I could finish setting up as per the instructions that were sent with it. Now it is stuck on a screen that says the account is disabled, contact your administrator. There is only an OK button and it does nothing. There is NO power button so I can't do shift+restart, window button + R doesn't do anything and I've tried everything to start in safe mode to no avail.... Please help!

Read other answers
RELEVANCY SCORE 44

Hi
I have a windows 7 HP DC 7700 pentium D Desktop PC with a licence for refurbished PC's.
I recently took advantage of the free upgrade to windows 10, and I have now decided that I would like to return to windows 7, but unfortunately I have gone past the 30 day period when I can reverse back to Windows 7.
The computer has an XP sticker with a traditional key, and a Windows 7 sticker with unusual keys.

My windows 7 licence sticker on my computer does not look like a key that I am familiar with, it is as follows;

Windows 7 home premium for refurbished PC?s
OEM Software
XXX-NNNNN
Do not tamper with or remove this label
XNN-NNNNN
NNNNN-NNN-NNN-NNN

I have a Windows 7 install disk, will any of the above keys allow me to activate my machine back to windows 7, they just don't look the same format keys that I am used to.
HELP!
Kind regards
Alan Woodward

A:windows 7 home premium licence for refurbished PC's

Your key is a 25 digit code in groups of 5

Read other 1 answers
RELEVANCY SCORE 44

I have an HP Elite 8000 and a drive I need to run XP on. I picked up some password protected surplus drives from Ebay along with a fresh install of XP.
 
It wont install over the Windows 7 drives. I end up with a blue screen (I'd love to post a pic, but its asking for a URL and the pic is on my computer. How can I get the pic to show up on this thread?)
 
It warns that therey be a virus on the drive to be overwritten.
 
It also suggests running chkdsk/F. How would this be done? I cannot access the pasword protected drive.
 
We DID manage to install Linux Unbutu 8.4 on one disk but universally, we cannot connect to the internet, regardless of HD or operating system.
 
 
ANy way to fix this stuff?

A:XP for refurbished PCs wont overwrite Windows 7 or Linux

when does the blue screen show up, how far along the process do you get in the XP install?

Read other 9 answers
RELEVANCY SCORE 44

I just received the Aspire E15 today, and there are 2 major issues. First, it is supposed to have 500 GB and from what we can tell, it only has 28.5. The second is that windows 10 wont activate. I have tried to contact support at phone number and email, but i have not received any response. Need help ASAP!!

Read other answers