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Inspiron 15 7000 gaming has grey vertical lines after opening the lid

Q: Inspiron 15 7000 gaming has grey vertical lines after opening the lid

I just got my laptop 2 days ago and it almost immediately started doing this to me. When I open the lid all I will see on it are gray lines with the mouse being a square shaped slightly off color gray line area. When it does this I have to completely power down my laptop to make it go away. Once I power it back on again it works perfectly fine though.
How do I fix this on my own or do I have to send it back to dell since its a faulty laptop? I really don't want to send it back though so any help would be greatly appreciated.

RELEVANCY SCORE 200
Preferred Solution: Inspiron 15 7000 gaming has grey vertical lines after opening the lid

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A: Inspiron 15 7000 gaming has grey vertical lines after opening the lid

Send the system back for replacement - the other option is a repair, which will also require sending the system back -- and makes little sense on a brand new system.

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RELEVANCY SCORE 102

I recently purchased an Inspiron Gaming Series Dell laptop and since yesterday when I open it/turn on the power button the screen displays green/white vertical triangle lines (can provide an image). It DOES NOT display the Dell logo at all and doesn't even give me the opportunity to sign in, it just stays stuck on the screen. 
This laptop is fairly new, purchased back in August, so it should still be under warranty, but it worries me that it is having issues when it is still fairly new. What could be the cause of it? Any way I can fix it? 

A:New Inspiron Gaming Laptop- Vertical Lines When Powered On

I'd suggest updating the System Setup(BIOS). Please following the instructions in the video below to safety installed latest BIOS version.

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RELEVANCY SCORE 92.4

I bought an ATI 64Mb videocard Saphire 7000 that worked great for a couple months, then a few weeks ago when I play games (WW2 Fighters/Shogo), after a few minutes the screen is covered with dark vertical lines. Surfing the net and other activities work fine, just the games. I have to restart the computer to get rid of the lines. I have reloaded the driver, reinstalled the card, switched power supplies. My computer is pretty ancient, 350Mhz P2, 10G HD, 392 Mb EEC Sdram 2x AGP win98se Intel chipset. Any ideas???
 

A:ATI 7000 vertical lines

I have almost an identical card, ATI built, and never experienced what you describe. I'm not a gamer, but I did notice that attempting to do 3D benchmarking on the card, the display would go crazy. I've since upgraded to a newer card.

You might try posting your question on the Rage 3D forum, which focuses on ATI cards of all types. I'm fairly certain someone there might be able to help you out.

Good luck.

Chris
 

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RELEVANCY SCORE 91.6

So when I play this game called Garry's Mod my whole pc will crash, it happens like this. I will be playing Garry's Mod then my screen with have grey vertical lines on it, I can still hear my game for about 3-5 seconds then there is no sound, just the
vertical lines then at that point I just restart my PC. It hasn't happened that much but it's starting to occur more and more. It only happens in the game, and I tried cleaning my PC, reinstalling the game but still nothing. I need help with this problem please!

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RELEVANCY SCORE 90.8

Hello,
I am getting game crashes that are not usual.When crashes happen cant go back to windows I need to restart my computer.When game crashes screen is gray with vertical stripes, most of time,somtimes is just black screen.I thought graphic card is
faulty and took it for testing in store where I bought it but they couldn't find any problems and said that game I play causes crashing or some driver incompatibility.Game I play is World of Tanks.Game crashes are totally random it could happen after 15-20mins
of playing,then I restart and for the rest of the day I don't get crashes.somtimes it crashes after 2 hours then I restart and could countinue playing.Can anyone help because those hard restarts cant be good for computer
Here is what it looks like:
https://onedrive.live.com/redir?resid=C49767339BC71C08!160&authkey=!AO0YarQSpJowf64&v=3&ithint=photo%2cJPG
There are no files in minidump,but there are dmp files in LiveKernelReports folder

Here is LiveKernelReports folder:
https://onedrive.live.com/redir?resid=C49767339BC71C08!161&authkey=!AG2Wj9UtAbcE6zQ&ithint=folder%2cdmp
Here is my configuration
i5 4670
asus z87-c motherboard
Kingston hyperx 8gb 1600
asus radeon r9270x dc2top 2gb
Windows 7 64bit Ultimate

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RELEVANCY SCORE 90.8

1) A couple of months ago 3 vertical lines have appeared on left of laptop screen.  Then the last couple of weeks all of a sudden the entire screen turns into a grey color with vertical lines.  Happened three times already and don't know what to do.  Not too computer saavy (I'm a senior) and will bring it in for repair but I don;t want to get cheated and want to be at least knowledgeable on what it might be.  Read something about an inverter (don't know what this means).  When this happens I obviously turn off the pc wait a couple of minutes and turn it back on.  Just do not know what is causing this. Perhaps I need to change the screen, is this costly? 2) Also I'm on a wireless network and the pages sometimes have a delay in loading or it says it's not connected.  Have called my provider and they do not know what the problem is.  Fox six mos their service worked fine, all of a sudden it doesn't and of course they blame my pc.  Would anyone know why this would happen intermittently ? Thanks in advance. Appreciate all of your help..........

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RELEVANCY SCORE 90.8

Hi, I'm having problems with this X240 that gives me grey vertical+horizontal lines on it's LCD.External monitor works fine. Please advise. Thank you

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RELEVANCY SCORE 81.6

Hi,
I replaced the screen on my laptop with a new one. I watched how-to videos so am positive I did it correctly. However, the new screen displays a grey screen with lines. Only once, upon repeated off/on tries did it displayed correctly but once I tilted the screen it went back to lines.

I've Googled and done these tests:
1. Re-checked my screen connections 3X. There is only one 40-pin connector to the screen. It doesn't look to be damaged. Note my old screen was cracked and did not display anything so switching back to test will not help. Also, I am positive it is the correct screen for my laptop.
2. Installed Dell System Detect but when I clicked on icon in task tray, nothing happens. But when I click on Dell Support, it recognizes my laptop.
3. Ran Dell self-diagnosis and it only showed SMART Short Self Test - Failed WHD16-28O. Every other test passed. From what I read, that is a drive issue and not screen display related.
4. Laptop LCD Built-in Self Test (pressing D key & power button and Pre-Boost System Assessment). I could not try either because the laptop screen does not display.
5. If I press lightly in the right bottom corner of the screen, I can make the lines config to other lines. The screen will not display but it does change the non-configuration. Pressing on the edge of any other part of the screen will not make this happen.
6. Checked the Graphics adapter driver and switched to an older version because I read in other posts that  when they ... Read more

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RELEVANCY SCORE 81.6

Hi,
I replaced the screen on my laptop with a new one. I watched how-to videos so am positive I did it correctly. However, the new screen displays a grey screen with lines. Only once, upon repeated off/on tries did it displayed correctly but once I tilted the screen it went back to lines.

I've Googled and done these tests:
1. Re-checked my screen connections 3X. There is only one 40-pin connector to the screen. It doesn't look to be damaged. Note my old screen was cracked and did not display anything so switching back to test will not help. Also, I am positive it is the correct screen for my laptop.
2. Installed Dell System Detect but when I clicked on icon in task tray, nothing happens. But when I click on Dell Support, it recognizes my laptop.
3. Ran Dell self-diagnosis and it only showed SMART Short Self Test - Failed WHD16-28O. Every other test passed. From what I read, that is a drive issue and not screen display related.
4. Laptop LCD Built-in Self Test (pressing D key & power button and Pre-Boost System Assessment). I could not try either because the laptop screen does not display.
5. If I press lightly in the right bottom corner of the screen, I can make the lines config to other lines. The screen will not display but it does change the non-configuration. Pressing on the edge of any other part of the screen will not make this happen.
6. Checked the Graphics adapter driver and switched to an older version because I read in other posts that  when they ... Read more

A:Grey screen w/lines - Inspiron 15-3521

Was the system running when the impact that destroyed the screen and the hard drive took place?
One other thing you can try:  hold the D key through powerup.  Does that lead to good, solid-colored screen images from the built-in self test?  If it does, it sounds like a damaged mainboard.  If it shows the same fault as you've shown here, it's a  bad screen.

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RELEVANCY SCORE 80.4

I have a dell inspiron 15r-5537 laptop and it has developed vertical lines of pixels on the center-left of the screen. The color of the pixels seems to depend on the color being displayed behind them. see the link below for more info on what the lines look like. https://imgur.com/a/HREN8
anyway, i have reinstalled the video drivers so i do not think that is the problem, but they also do not seem to be dead pixels because they change colors sometimes. If anyone could help me fix this problem it would be great. thanks.

A:Inspiron 15R-5537 vertical lines on screen

Hi Mykalsson,
There seems to be problem with the LCD screen on your computer to confirm we will have to perform the ‘LCD BIST’ (Built in Self-test) on the computer. Please follow the steps mentioned below to run the “LCD BIST’.

Turn of the computer.
Press and hold down the ‘D’ key on the keyboard and press the Power button.
You will see different colors on the LCD screen. Please check if the vertical or horizontal lines are appearing on the screen.

If you see the lines appearing on the screen while the LCD bist is running you will have to replace the LCD.
Also, connect the laptop to an external monitor or display to check if issue reoccurs.

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RELEVANCY SCORE 79.6

Hello,
I open and close the lid a lot and since a few minutes my laptop have a pink vertical lines on the whole display and they appear everywhere. On the start sceen, bios, windows etc. Also when I change the position of the lid most of the lines dissapear for a while. I have run the lcd bist test and the lines are not shown there. Does this means that the problem is in the lcd cable? Could it be the lcd display itself or the video? I am also using an external monitor and it working fine there.
Thank you.

A:Dell inspiron 7520 pink vertical lines

It could very well be the wiring harness -- andd that would be the first thing to replace.  If you need a part reference, please supply the complete system model information (i.e., Inspiron 5521, etc. - NOT just Inspiron 15).

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RELEVANCY SCORE 78.4

Good afternoon. So I purchased a Dell Inspiron 15 7000 (7567) for my wife on July 13 and it was delivered on July 21st without any issues. The purpose for the laptop is more work and school since my wife is not a gamer, but I wanted to get her the best possible specs for the long term. All drivers on the laptop are from the Dell site and the laptop shipped with Windows 10 Pro. On the night I received it, my wife decided to watch some Netflix while I slept and the next morning, she sent me the attached screen shots. According to her, the screen just turned that way after having watched about 30 minutes of full screen material. She also stated that it flickered and that Windows was for a short while somewhat unresponsive (she couldn't restart the system). The following day I turned on the laptop without any screen issues. I did research and noticed a lot of driver issues with the Nvidia GeForce 1050 Ti GPU were being posted, but most specified BSOD issues with the Nvidia drivers not the Dell drivers. Nevertheless, I removed the Dell drivers and clean installed them again. Afterward, I did a barrage of tests on the laptop to see if the problem was hardware or software related. These are some of the tests I ran:
- Dell BIST tests
- AIDA64 Extreme Stability and Monitor Diagnostics tests
- Futuremark 3DMark SkyDiving Benchmark and Stress Test
None of the tests could replicate any issues with the screen. No artifacts whatsoever.
That same night the issue came up again, while wat... Read more

A:Dell Inspiron 15 7000 (7567) Screen Lines/Artifacts

Your best bet:  call and arrange a system exchange.  This one needs a replacement screen, which isn't worth pursuing on a brand-new system.

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RELEVANCY SCORE 77.6

I got back from vacation and plugged my laptop in to work on pictures when some vertical lines and a bunch of horizontal squiggly lines popped up.  I can't figure out what has caused them.
I've run CCleaner & Super Anti-virus to ensure it's not malware.
I've run the Dell PC Diagnostic full test (which said their was an error and could not provide the results).  So I ran individual tests on video card, video stress test, monitor, and they all came fine.  
I am now going to reboot in safe mode and see if I can run off a motherboard video system & see if it's the video card.
I don't really have any idea what I'm doing so any help would be great!

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RELEVANCY SCORE 76.8

Hi All,
I have Inspiron 5558 Signature Edition Laptop which i bought in 2015 November  . From Past few months , i see Purple Vertical Lines and Display Flickers a lot  . I ran Dell Diagnostic test and it passed Display Test ..Also i downloaded all latest  Display Drivers ...Still issue continues
Can someone  please suggest if there is a potential need to replace the Display Panel ?? 

Thanks,
Bhavik

A:Inspiron 5558 Signature Edition - Purple Vertical Lines and display Flicker

Attach an external monitor - if the fault doesn't show, the first thing to check/replace is the wiring harness that runs between the mainboard and back of the display panel.  If that doesn't help, replace the display.
If the same fault does show on an external screen, you're likely facing a bad mainboard.

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RELEVANCY SCORE 76

Hi all,
I am planning on purchasing the 15" 7000 laptop shown below:
www.dell.com/.../pd
I would like to add an additional HDD, but don't want to get one that wouldn't fit! I ideally want a relatively high capacity, at least 2TB. However, anything above that would be better. Does anyone have any suggestions of a compataible HDD?
Thanks.

A:Inspiron 15 7000 Gaming - HDD compatibility

Hi Cosmos12,Thanks for posting.Here's a forum post that addresses this issue:  http://dell.to/2tUAP8F

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RELEVANCY SCORE 76

Does the Mini Vacuum Cooler fit at the back air vent?
The cooler is too small i think as what i've seen at youtube. 
Please answer. Thanks!

A:Inspiron 7000 Gaming Question

Usually, accessories are included, for example the ColdCool vacuum coolerTry finding the specifications and accessories on the manufacturer's or seller's page for your vacuum cooler of intrest.

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RELEVANCY SCORE 75.2

           I've been having problems with the screen of my Inspiron 15 7000 gaming. The screen turns to still static if i close the laptop and open it again and the mouse is semi-visible but is still just a lighter square of static that i can move freely. I started having this problem (along with some screen flickering that no longer appears) after connecting my laptop to a tv through an HDMI cable. Can anyone help me fix it?

A:Screen problems with Inspiron 15 7000 Gaming

I'd suggest updating the System Setup(BIOS).Please follow the instructions in link below to safety install the latest BIOS version.
Update System Setup (BIOS) for a Dell Computer (Official ...

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RELEVANCY SCORE 75.2

Dear all,
Yesterday I received the new Inspirion 7000 gaming (7567). As it only has 256gb in the m.2 ssd slot I wanted to add an extra SSD in the HDD area. I tried to add a Crucial MX100 which I had in an old computer but it won't find it. (Both in BIOS as in Windows System storage). I already tried changing configuring the disks from RAID to AHCI but this doesn't work.
Are there any known compatibility issues between Dell and some SSD's manufacturers or are there any other solutions?
Thank you in advance!
Alex

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RELEVANCY SCORE 75.2

 need the win7 driver for the laptop I bought yesterday, I can not use win10 

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RELEVANCY SCORE 75.2

Have just bought a new Inspiron 15 Gaming and noticed that the battery doesn't seem to last nearly as long as the reviews I read. I haven't done a formal check but seem to get only around 4 hours of use, and not particularly hard use (I don't use it for gaming or much in the way of graphics) as it's for business.
Is there any way of checking whether the battery is actually the battery that the configuation says it is? This should be a 451-BBPZ : 74 WHr, 6-Cell Battery (Integrated). I would expect a 74 WHr battery to last a full working day, especially when new. I guess I could take off the bottom cover to check but wondered if there was some other way. There didn't seem to be anything in the BIOS that identifies the battery.
I should add that I'm running Linux.

A:Inspiron 15 7000 Gaming - correct battery?

Your power management settings should list the battery type - there's only one for this model.  And 4-5 hours is about all  you'll ever get from a gaming system like this - especially if it has an i7 CPU and/or a 4K screen.
Even the 97 WHr battery in the XPS 9560 doesn't do much more than 6 hr. with integrated video and a 1080p screen.
If you're looking for all-day battery run, get a system with the smallest, lowest resolution screen you can live with -- and an i3 or Celeron CPU.

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RELEVANCY SCORE 75.2

Hi, I'm thinking of getting the Inspiron 15 7000 gaming but was wondering why they don't sell the red version in Belgium. Also, do they ship them with the upgraded IPS screen instead of the old TN panel?

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RELEVANCY SCORE 75.2

Hi all! Please advise which is less expensive to upgrade, RAM or 1TB drive? Have two choices, one is with 128SSD + 1TB & 8GB RAM an other with RAM 16GB DDR4 + 512SSD? It is $200 difference. Which one you would buy? Thanks in advance!

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RELEVANCY SCORE 75.2

I have an Inspiron 15 7000 gaming laptop (4k screen, 7700HQ model) and I wanted to some 4k video I downloaded but the playback is practically unwatchable since it is choppy and sometimes the audio stops just so the video can catch up. I know that the 4k video file is OK since it plays perfectly on my 4k tv, but with specs like 7700HQ and 1050Ti 4k playback shouldn't be an issue, especially since Kaby-Lake chips natively support 4k content.
Help?

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RELEVANCY SCORE 74.8

I have a problem with my display adapter Intel driver version 22.20.16.4771. It is causing a problem of vertical lines on the screen when waking up from sleep, the only option is to reboot the machine.
I previously solved this problem by rolling back to the driver in the device manager to the previous version 21.20.16.4542. This fixed the issue until a recent update on 8th November when my driver was updated again.
Now when I enter the device manager the option to Roll Back Driver option is greyed out.
I've tried searching for a download of the old driver but can't find one.
Can anyone help with this problem?
And then once I've fixed it is there a way to stop the driver updating itself again?

A:Inspiron 3650 back from sleep issue - vertical lines on screen - rollback Intel driver problem

Assuming you are running Windows 10? With Windows 10, it is possible to stop it from auto updating drivers. Read this.You should download and save the Intel driver to its own folder on the C: drive in case you need to reinstall it again.I do not use sleep or hibernate modes on any of my computers (laptops or desktops). The only powersave option I use is the setting to turn the monitor off after 5 minutes. At the end of the work day, I save my data and close all running applications. I then turn the computers off.

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RELEVANCY SCORE 74.4

When i start playing games , theres a loud fan noise which is bothering me so much. Anyone help me with this. I just bought this laptop a day ago.

A:Dell Inspiron 7000 Gaming Loud Fan Noise

Hi jmrocksmen1,
Please update BIOS to the latest version. You visit support.dell.com and enter the service tag. Click drivers and download on the left hand-side. Then click find it myself and install the latest BIOS.
Let us know if this helps.

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RELEVANCY SCORE 74.4

  Hi, I had bought my laptop in late September of 2016 and am just outside of my warranty period.  I use this laptop for school work (involves some autocad and waveforms 2017 work).  Recently the display has started flashing black with it being more off than on.  This makes the laptop unusable for me as I now have to connect it to an external monitor to use it.  With the desktop extended or cloned the external monitor works fine through HDMI and the laptop screen flashes and pulses.  Some times the screen works fine for a minute and then will go back to flashing.  The first couple of times it happened was while in fullscreen mode watching youtube.  I would close chrome and it would start working normally.  This put me down a software path. 
  I have tried updating both the intel video drivers and the Nvidia drivers.  My current drivers are Nvidia: 22.21.13.8205 and Intel: 21.20.16.4627.  I recently also updated my BIOS drivers to 1.2.4 to try to solve this issue.  No adjustments I have made in software has made it better and it seems to be getting worse with time.  The screen on this one is the 4k touchscreen.  I mostly keep it in 1080p though due to software compatibility issues. Even with the screen flashing the touchscreen still functions normally and tracks at all corners.  I am hoping this is not a hardware issue as I will be extremely disappointed if that is the case.
  Update... Read more

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RELEVANCY SCORE 74.4

Does anyone know what the symbol means on the S key, it looks like a FAN or propeller?
And how does it function, does it need to be combined with FN key or other key combination?

A:Dell Inspiron 15 7000 gaming (Intel) - 7567

RePaRaQu,Some keys on your keyboard have two symbols on them. These keys can be used to type alternate characters or to perform secondary functions. To type the alternate character, press Shift and the desired key. To perform secondary functions, press Fn and the desired NOTE: You can define the primary behavior of the function keys (F1-F12) by changing Function Key Behavior in BIOS setup program.

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RELEVANCY SCORE 74.4

My Delll Inspiron 7000 gaming laptop with GPU Nvidia 1050TI get heats up very fast when gaming.
Is it normal for the laptop to heat up that fast and until what temperature can this laptop operate without damaging its component?
Im connecting this laptop to a TV with 28 inch screen and set it to 1080p resolution with HDMI cable playing Dota 2. (Best looking resolution set on dota with 120 maximum FPS) (Size : 1920x1080 60Hz)
Im wondering will my laptop be ok if I continue to operate with such condition or should I reduce the resolution and FPS because the laptop is very hot and the fan is spinning fast and loud.
Any suggestion can my laptop support such game play and what temperature can this laptop operate without damaging it?

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RELEVANCY SCORE 74.4

I received a Inspiron 15 7000 gaming laptop for Christmas and so far whenever I attempt to download any program like Steam, Blizzard Battle Net or Origin the screen will freeze and display this. I've called tech support four different times to fix this problem and seemingly we've done everything but nothing will stop the screen from appearing. I've checked the hardware with F12 and D buttons many times, factory restarted the system, and installed BIOS updates, Intel Graphic updates and NVIDIA updates as well as run tests for both. While running one of the tests for the video graphics, the laptop also gave me a blue error screen which was the cherry on top of all of this. I was also directed to a call with software home support with dell which they offered to look at it for a fee of $120 which I cannot pay. Is there anything I can do before I have to just return the system? 

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RELEVANCY SCORE 74.4
A:How do i keep Keyboard light always on? Inspiron 15 7000 Gaming laptop

Hi WAKALIWOOD,
What is the exact system model? What is the current OS installed on the system?
Kindly review this video on how to change the keyboard backlit settings in general.
Also, please click my DELL-username and write me a private message with the service tag and your Name for case records.
Let us know if you have any other queries.

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RELEVANCY SCORE 74.4

Hi i have this laptop with base specs of
256GB SSD Drive
GTX1050ti 4GB
8GB RAM
i5 7th Gen 7300

i wanted to know is there room for a HDD since the 256GB SSD isnt enough for me because i see one screw at the back of the laptop and am tempted to open it but i want to know if there is room for a HDD before thanks
The HDD i had in mind was either a 1TB 5400 RPM HDD or 1TB 7200 RPM HDD if there is room for a HDD will it support 1TB 7200 RPM ?
What about 500GB 5400 RPM HDD and 500GB 7200 RPM HDD
Please help me answer these 3 questions

A:Dell Inspiron 15 7000 Gaming Laptop IS THERE ROOM FOR HDD ?

Open the base cover to see what's installed - it could be an M.2 SSD (card drive) in which case the system will take a 2.5" hard drive.
It could equally well be a 2.5" SSD - in which case the additional drive would need to be an M.2 SSD (the system has space for just one 2.5" drive).

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RELEVANCY SCORE 74.4

I bought a Dell Inspiron 15 7000 Gaming laptop yesterday, and it's all great, except for one thing that kept me up for hours last night without getting very far. In short, Realtek High Definition Audio does not seem to be available or even compatible with the system.
The Problem
Realtek High Definition Audio and all of its features are missing from my laptop, in particular:

Realtek HD Audio Manager is not present on my system.
The tab for enhancements for recording devices (containing noise suppression and acoustic echo cancellation) is missing.

What I have tried

Installing audio drivers from Dell's website. I think this may have changed the name of the sound controller under Device Manager from High Definition Audio Device to Realtek Audio, but other than that nothing changed. This is in spite of the fact that the installer states that it is a Realtek High Definition Audio driver.
Updating the audio drivers via device manager. Device manager states that the drivers are up to date.
Installing audio drivers from Realtek's website. Attempting to do this left the installer in an endless loop, stating that it was trying to uninstall the current drivers, restarting, and then simply repeating the same process. It seems that the previous drivers simply 'respawn' as soon as the system restarted. So then I tried:
Uninstalling the drivers and then reinstalling using the installer on Realtek's website. I tried using both Device Manager and Control Panel's ... Read more

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RELEVANCY SCORE 74.4

I am having the same HDMI issues.  I cannot use this Inspirion 7567 gaming laptop to project to a second screen.  When I try to use the HDMI it crashes the intel and nvidia display settings and it will not project to the second screen.  This is a priority for me and I do not have an effective work around. I hope that Dell has a solution.  
I have tried different drivers - no success
Uninstall drivers/ reinstall drivers- no success
Update from Dell site the video drivers - no success
Looked for Bios updates- no success
Has this mean fixed?
Please help....

A:New Inspiron 15 7000 Gaming (7567) HDMI Out questions

Mine works fine on a TV.  It was mentioned in another thread you do not see the screen prior to the lock screen, so if you want to use it as a boot screen it does not seem to have that capability.
What type of monitor or TV are you using and does it have an HDMI input?  Are you using Windows 10 to set up the second screen or just plugging it on for duplication?

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RELEVANCY SCORE 74.4

Dear All,
I have just brought a Inspiron 15 7000 Gaming 7567 with a PCI SSD hard disk, and wanted to add a 4TB 2.5 15mm hard disk as a second drive.  will the 15mm fix the drive bay, I can not find any information on the the size of drive that the drive bay will hold ?
Thank You

A:Hard Disk For Inspiron 15 7000 Gaming 7567

You need a drive 7 mm or slimmer in height.
A 15 mm drive won't fit the system.

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RELEVANCY SCORE 74.4

Dear All,
For my work I need to downgrade the Inspiron 15 7000 Gaming 7567 which come with windows 10 to windows 7,  but after about a year when all the software that I use for work will be updated to windows 10 then I like to re built with windows 10.  Is this possible ? 
Will the windows 10 product key in the BIOS be loss when I downgrade to windows 7 ?
Will I need a to buy a new windows 10 Key when I re-built the computer ?
Thank You

A:Windows Downgrade for Inspiron 15 7000 Gaming 7567

It's not an option - with the seventh generation CPU you have, only Windows 10 is supported - there is no support for Windows 7 on this model.
If you need Windows 7, you'll need to return the system and order a different model with a Skylake (6th generation) CPU -- the last one with pre-Windows 10 support.  Some Latitude models still offer 6th generation CPUs.
www.dell.com/.../microsoft-windows-operating-system-support-for-intel-kaby-lake-processors
support.microsoft.com/.../the-processor-is-not-supported-together-with-the-windows-version-that

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RELEVANCY SCORE 74.4

I have a new Dell Laptop, the "New Inspiron 15 7000 Gaming", specifically the 7567 variant.  Before I start, just to let you know my technical experience, I work in the IT field, and have extensive knowledge of building computers, how drivers work, etc, just to give you an idea of my experience. 
I have a couple of problems with video output on the HDMI channel.  The problems I'm having are when I use the HDMI port with my TV.  My TV is a Vizio M422i-B1, and using up-to-date cabling.  I don't have any problems using the laptop with it's built-in panel, and this laptop works perfectly when used in that way. I though will be using this laptop primarily attached to an HDMI port to my TV, and I'd like to know if changes could be made somewhere on the Laptop in a BIOS or utility I'm missing, or if I may have come up with some feature updates in future BIOS revisions - if possible.
The first problem is there is no video signal sent out on the HDMI port during boot and in the BIOS screens. When Windows starts, video signal is sent and everything appears to be working normally.  This is a problem if I want to access the BIOS, or boot to Safe Mode, or do something in the preboot environment such as booting from a USB drive. I don't see anything in the BIOS or anywhere else that would allow me to enable sending video through the HDMI port in this boot phase.
This leads me to the other problem I'm having.  After Wi... Read more

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RELEVANCY SCORE 74

I bought the new Inspiron 15 7000 series a few weeks ago. Touch-screen, light, SSD - worked really well.
However, after a few weeks light usage I picked up the closed laptop. I heard a crack and, upon opening the lid, noticed a hairline crack across the top of the screen. This is exactly under the area of the laptop I used to pick it, roughly where the touch-pad would be if it were open - but it was closed.
There is a lot of flex on the rear of the screen. It's a plastic construction but is very thin, unlike all the other Dell laptops I have bought over the last 15 years. There is also a small gap of a couple of millimetres between the screen and the keyboard when the laptop is closed. The combination of a lack of protection on the rear of the screen, allied to the gap, combined to transfer sufficient force from just picking up the laptop to cause the crack.
I immediately messaged Dell. I was asked to send photo's of the crack, which I did. I was then told that, don't worry, Dell will take care of it and my laptop needs to be sent back for repair.
It was picked up and queued for about a week or so before it was looked at. The Anovo tracking said there was an issue. I contacted Dell, who told me on 2 separate occasions - in writing -  that they had authorised the repair and it should be back with me soon. I even had an unsolicited telephone call from Dell, telling me the laptop was fully fixed.
Imagine my confusion when, upon opening the laptop today, I discov... Read more

A:Inspiron 15 7000 Screen Cracks Upon Opening

I have an Inspiron as well  and its lid recently broke.  Now I have had it for a few years but all I did was open it and the left had side broke. I did not handle my labtop any differently when I open it.  I can no longer close the lid in fear that the break will grow.  It in great condition and there is no reason I need a new one except for the lid.  TORN!

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RELEVANCY SCORE 73.6

Can we install an M.2 Internal 525GB SSD as the boot drive in this laptop?
http://www.dell.com/en-us/member/shop/productdetails/inspiron-15-7567-laptop/dncwf510s
Thanks,
Scott

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RELEVANCY SCORE 73.6

After the last automatic driver update the screen gets gray fuzzy after waking from sleep. Other people are also getting the same problem (see this forum). The problem seems to be happening only with this laptop in particular and, therefore, I ask Dell for help.
Please don't tell me to rollback the driver and edit the registry to stop automatic updates.
Rick.

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RELEVANCY SCORE 73.6

Hi,
My laptop that was purchased within the last 2 months keeps crashing after I try to load it from sleep mode. Any way to prevent this?

Regards

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RELEVANCY SCORE 73.6

Recently whenever i attempt to play a game on my laptop (Inspiron 15-7000 7559) it powers off, just like that, instantly (not rebooting). It depends on the game/settings how long it takes but usually around a few minutes and it powers off to black, without a blue screen or whatever notification.
First thing i did was testing different drivers for the gpu, with no result. 

So i started searching the internet ofcourse and i found everyone saying it's due to overheating. I have cleaned the laptop of dust, but there really wasn't that much. Then i reapplied thermal paste (arctic silver 5), it lowered temperatures a bit but not drastically (I have no warranty left so it's no problem opening it).
Temperatures of my cpu never go above 89 degrees C. gpu around 65 while gaming. Seems pretty normal to me.  
i also reinstalled the bios with the original dell driver, same with the gpu driver. still no result.
The event log wasn't really that helpfull because it never gave any reasons, only that the shutdown was unexpected.
I also used MiniToolBox and that gave me a few errors with more info, if necessary i can post those here as well. 
i also tried a full reinstallation of windows with no result.
so yeah i'm desperate by now.

p.s. Minecraft seems to run fine, even on all settings maxxed through the roof.

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RELEVANCY SCORE 73.6

Dear Readers,
I've been having some trouble with my newly bought laptop. I have been using it for about 2 months (daily) and recently a problem has occurred. Namely, when my laptop goes in standby mode, and I turn it on, the screen shows colored/grey stripes.
I have already looked if it did the same when in the BIOS, this showed nothing strange. Also, when I attached my laptop to another screen during the occurring problem, it showed the normal screen on the external screen and I could execute everything.
I would appreciate a little help with this problem. Please let me know if you have any solution in mind.

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RELEVANCY SCORE 73.6

This morning, I was working at my job and opened my computer to a patterned green screen.  I moved my mouse around and i could see a box where i was moving my mouse.  so I restarted my laptop by holding down the power button and it worked fine after that.  Then I closed the lid and it happened the next time I opened the lid.  So i tested it.  When I closed the lid and opened it again, the light on the power button went off.  When i clicked it, the screen was a patterned green again.  Here is a picture of the screen.

A:Patterned Green screen issue Inspiron 15 7000 gaming

Please run the computer LCD built-in self test (BIST) by following the steps in the video below:

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RELEVANCY SCORE 72.8

Hi all,
I recently purchased an Inspiron 15 7567 gaming laptop from Dell and have encountered a few issues.
Computer Specs:
OS: Windows 10 Home 64 Bit
CPU: Intel Core i7 7700HQ Kabylake
GPU: NVIDIA GeForce GTX 1050 Ti 4GB 
Memory: 8GB (1x) DDR4
Storage: 1TB Hybrid Drive
The rest can be found here
Problem:
Upon first setup there were issues installing the NVIDIA drivers where the install would fail multiple times - eventually I got the driver to install. Then I had some issues with the graphics card enabling when I would play games so I just changed the setting in the NVIDIA control panel to always use the dedicated GPU. After playing some AAA titles such as GTA V and Arma III, I am experiencing what appears to be throttling. On low or ultra settings, my FPS remains around 45-50 (sometimes a little higher before stutter) on most games which surprised me because the dedicated GPU is a 1050 Ti which has higher specs than what the games need. After playing for maybe an hour, the game starts to frequently stutter, dropping frames for a couple seconds then boosting back and so on. I have monitored the temperature of both the GPU and CPU which reach ~56 degrees Celsius and ~70 degrees Celsius respectively. I have also monitored the usage of the CPU and memory during play, the CPU not reaching full usage and the memory reaching about 90% usage. I have also monitored the GPU performance through GPU-Z and will attach the file below. I have virtually tried everything that I can thi... Read more

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RELEVANCY SCORE 72.8

Hi,
I am just about to make a purchase on the Dell Inspiron 15 7000 Gaming (7567). I would like to use this with external monitors via the HDMI port (and leave the laptop CLOSED). I have seen that some people have experienced issues with this: 
-lag/stuttering on the external monitor
-black screen on the external monitor
-video drivers crashing

Has anyone else hooked up external monitors via the HDMI port? Have you experienced these types of issues?

It would inform my decision to buy or not.

Thank you,

mit86

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