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Installed Win7 after Vista crashed, now can only run in Safe Mode

Q: Installed Win7 after Vista crashed, now can only run in Safe Mode

I have an Acer laptop that came with Vista and crashed recently. It was upgraded to the trial version of Windows 7 64bit and has run great with no problems at all for a couple of weeks. Saturday morning I started it up and can no longer run normally. I can open up in normal mode but can't open anything and if anything does open, it takes many minutes but usually get the "not responding" message before then. I have only been able to run in Safe Mode with Networking. Could this be a driver problem? The only downloads I have done since the upgrade are Mozilla Firefox with a couple of add ons and Adobe Reader.

I have run CCleaner and the following is all that came up on it.....
Details of files deleted
Internet Explorer - Temporary Internet Files
5 KB 3 files
Internet Explorer - Index.dat files 0 KB 3 files
Windows Explorer - Thumbnail Cache 1,027 KB 6 files
Windows Explorer - Taskbar Jump Lists 4 KB 1 files
System - Temporary Files 1,950 KB 91 files
System - Windows Log Files 55 KB 5 files
Firefox/Mozilla - Cookies 0 KB 41 files
Firefox/Mozilla - Download History 2 KB 1 files
Firefox/Mozilla - Internet Cache 20,327 KB 221 files
Utilities - Windows Defender 6 KB 1 files
I tried to download and install ZoneAlarm but during set up a message comes up that says "An error occurred installing the package. Windows installer returned '1636'.

I can't run Windows Defender because it says a version already came with my computer with Vista, and it did but is no longer there and will not allow me to download another version.

I ran Avast Anitvirus and the only thing that came up is the following....

10/17/2009 5:23:31 PM KellyAnn 736 Error in aswChestC: chestOpenList Error 1753.
10/17/2009 5:23:31 PM KellyAnn 736 aswChestInterface - Program error description: CChestListView::LoadFiles() chestOpenList() failed: 2147422219.
10/17/2009 5:23:36 PM KellyAnn 736 aswChestInterface - Program error description: CChestListView::OnCreate() !m_strErrorWnd.IsEmpty().
10/17/2009 5:56:26 PM KellyAnn 1744 Internal error has occurred in module aswar scan function failed!, function 00000002.
10/17/2009 6:35:31 PM KellyAnn 1248 Error in aswChestC: chestOpenList Error 1753.
10/17/2009 6:35:31 PM KellyAnn 1248 aswChestInterface - Program error description: CChestListView::LoadFiles() chestOpenList() failed: 2147422219.
10/17/2009 6:35:50 PM KellyAnn 1248 aswChestInterface - Program error description: CChestListView::OnCreate() !m_strErrorWnd.IsEmpty().

10/17/2009 6:36:01 PM KellyAnn 1744 Function setifaceUpdatePackages() has failed. Return code is 0x000004C7, dwRes is 000004C7.
I also tried to download Driver Detector and can't run it in Safe Mode and it freezes up in Normal mode.
Also tried to run Solo Antivirus and same as above.

Thanks very much for any help you can offer.

Preferred Solution: Installed Win7 after Vista crashed, now can only run in Safe Mode

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Installed Win7 after Vista crashed, now can only run in Safe Mode


Originally Posted by KellyannD

I have an Acer laptop that came with Vista and crashed recently. It was upgraded to the trial version of Windows 7 64bit

Did the system run Vista x64 or Vista x86 previously?


Originally Posted by KellyannD

. . . usually get the "not responding" message

This is known as an APPHANG; if the problem cannot be resolved, the app times-out, then becomes an APPCRASH (about 30 secs). The 3 symptoms...

- "Not Responding..."
- Blue circle spinning endlessly
- fading white background on IE or Windows Explorer
- Did I miss anything?


Originally Posted by KellyannD

I have only been able to run in Safe Mode with Networking. Could this be a driver problem? The only downloads I have done since the upgrade are Mozilla Firefox with a couple of add ons and Adobe Reader.

Given that you can run in SAFEMODE tells me it is probably a driver issue. I know that my Vista x64 has been updated with Firefox, although not used (IE 8 fan here!).

Then there is Adobe.... I gave up on running the Adobe Reader -- it caused constant hangs, crashes and I believe at least 1 BSOD. Why... I don't yet know.

You can easily see what installed/ un-installed & when - The Reliability Monitor -
START | type perfmon /rel | check the activity prior to the trouble starting

Also check PERFMON - Prob Rpts & Solutions
START | type wercon.exe | "View Problem History" | 2x-click on an item for additional crash/hang detail

Those commands are for Vista and may not work in Windows 7 (apologies, I don't have access to W7 at the moment). Clcik on the FLAG (bottom right of screen) and bring up the Action Center. The above s/b in there.


Originally Posted by KellyannD

I tried to download and install ZoneAlarm but during set up a message comes up that says "An error occurred installing the package. Windows installer returned '1636'.

I would consider the fact that Zone Alarm failed during installation to be the absolute best news of the day for you. A horrible product for Vista & Windows 7 -- please, DO NOT USE ZONE ALARM !


Originally Posted by KellyannD

I also tried to download Driver Detector and can't run it in Safe Mode and it freezes up in Normal mode.

I would ditch that product as well. The primary drivers to be concerned with - video, audio, NIC wifi & Ethernet, chipset, etc... They all can be easily found on the DirectX Kernel Diagnostic report -
START | dxdiag | save as text file

Zip it up and attach to your next post. For info, Windows 7 (& Vista for that matter) will take care of most driver updates for you - as long as there is nothing blocking its assistance like a 3rd party firewall (Z/A).

I would think based on what I have read here that you already have another firewall installed (aside from the Windows Firewall). Run msinfo32 and let me take a look -
START | msinfo32 | save as NFO file (NFO = file ext)

Add the msinfo32 NFO file to the zip file made up for dxdiag - attach to next post.

I believe if this is a driver issue, the other problems you cited like Windows Defender, inability to run a/v will disappear.

Have a nice evening, KellyAnn.

Regards. . .



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I'm in a real mess since Lavasoft AdAware crashed my windows 7 home premium edit. 64bit after its 1st initial mandatory reboot. Everything is frozen, nothing can be clicked on or done in any way, shape or form. Even 'Esc' and 'Ctrl-Alt-Del wont work. PC must be shutdown manually. It also wont uninstall in safe mode. Once in safe mode the 1st time I got windows telling me that it cant uninstall this software in safe mode (this was done by its own uninstaller, and by the windows one, and by the Revo Pro uninstaller.) the 2nd time (reboot) it told me it wasnt installed properly. the 3d time it can't install in safe mode again. What now please? Anyone have an idea?

Thank you

A:Lavasoft AdAware crashed win7-Ctrl-alt-del wont work & it wont uninstall in safe mode

Sorry solved it. I'll write the answer should anyone need it someday. I believe my solution can help for other similar cases besides Ad-Aware.
A minute after I posted this a thought came to mind: Go into safe Mode and use msconfig.exe. So I ran it and unchecked everything to do with Ad-Aware. TO be even more sure I checked off not to run also other things that I knew would not be needed like anything to do with Apple, or Adobe. Afterwhich, doing a proper reboot Windows did actually start normally--no crash and I was able to uninstall it. Slowly I put back other services and start-up items and all is working fine now--so far at least ;-) Thanks for those who took a look and I hope it will help some people in the future.

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I've had the Vista RC1 installed on my second hard drive for some time now and it's been working great along side with Xp on my main hard drive. Now for some reason Xp has become a mess and because the boot utility only allows for safe mode in Vista I was wondering if there was a way to run Xp in safe mode. Any solutions?

*When I try and run Xp it freezes at the log-in screen for a long time, then allows me to enter my user name password then says "to continue you must authenticate your Windows version" even though my Windows version has already been authenticated. After doing that it goes to my desktop but without any toolbar at the bottom of the screen and no icons.

Any ideas/solutions would be appreciated!

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I am currently getting help in the virus section of this forum as my pc has currently crapped itself.
I need to boot into xp safe mode to finish some more of the procedures I have to go through and when I press F8 it will allow me to safe mode boot into vista but not xp. Even if I go to the screen to choose which os to go to the F8 options of F8 wont show anything for xp. This has nothing to do with my other viral problems as I have tried safe mode into xp before and it wouldn't work then either.
Please someone help me. I am so close to getting rid of the virus problems.

A:Cant safe mode boot into xp with vista installed!

my pc has currently crapped itself.Click to expand...

and who is going to believe you that?
Click Start, Run and type MSCONFIG
Select the Boot.ini tab
In the Boot Options section at the bottom, check /SAFEBOOT option
Click OK
Restart Windows

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Let me open by saying I'm too old to understand most of the jargon and directions found in a technical forum like this. I've been trying to fix this myself for about two weeks, and have made so many changes, I've probably made a complete hash of it.

The latest thing I did was to attempt a fresh install of Windows from a DVD. I had to format the C drive to have enough space for the installation, so I did. The installation seemed to running normally, so I took our dog for a walk. When I came back, there was this error message: "Installation was cancelled."

The details of the error message are as follows: "Windows cannot install required files. Make sure all files required for installation are available, and restate the installation. Error code: 0x80070070"

My fear is that my hard drive has failed. When it's trying to boot up, there's always a line that says something to the effect that no drives were found. However, when running GPart from a disc, it finds both C & D. I tried to use one of the GPart tools to repair C, but it didn't work. It said I need to "Run chkdsk /f, the reboot TWICE." I can't do that, because I can't get it to boot into a command prompt.

I think I already destroyed all of my data on D, where it was all stored, in trying to install Windows. At one point, it told me that Windows could not proceed with formatting if D was excluded, so I removed the exclusion. I think that was a bad mistake.

By the wa... Read more

A:Windows crashed. Now can't boot, even in repair mode or safe mode.

You did a few smart things. So do not despair.

As a first measure I would try to save as much of your data as possible. Since you have the Xubuntu disc, try that.

Then you really should run the chkdsk /f. If you load your installation disk and go to "Repair this Computer" (or something like that), there should be a Command Prompt.

If that is all done, try to reinstall again and come back to let us know how you are doing.

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Hey all, I just installed win 8 dualboot a couple hours ago, to complement my win 7 (installed the developer preview of course). Immediately after, my internet (ethernet or wifi) would not work on my win 7. Ethernet would result into 'unidentified network' and the machine won't pick up the ip address or something, I think. No matter how hard the IT guys tried, they couldn't get it to work. Wi-fi could be because I have a lousy router, but I am not sure. Is there a way to fix ethernet/both? I have a feeling ethernet is 100% related to win8 installation, wi-fi not so sure. I checked the drivers -- they are the same as before. I uninstalled, reinstalled, disabled/enabled, etc. etc. etc., nothing happened. Win 8 internet works fine. Thank you!

A:dual boot installed win 8 --> win7 internet crashed?

Problem solved -- apparently installing win 8 (even dual-boot) induces something in the system that makes your Ethernet card (provided it's Marvell Yukon I think) unusable unless you update the drivers on the Win 7 side. Did that, it works golden now. Wi-fi was just lousy because of the router.

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Hey all, I just installed win 8 dualboot a couple hours ago, to complement my win 7 (installed the developer preview of course). Immediately after, my internet (ethernet or wifi) would not work on my win 7. Ethernet would result into 'unidentified network' and the machine won't pick up the ip address or something, I think. No matter how hard the IT guys tried, they couldn't get it to work. Wi-fi could be because I have a lousy router, but I am not sure. Is there a way to fix ethernet/both? I have a feeling ethernet is 100% related to win8 installation, wi-fi not so sure. I checked the drivers -- they are the same as before. I uninstalled, reinstalled, disabled/enabled, etc. etc. etc., nothing happened. Win 8 internet works fine. Thank you!

This is cross-posted at Win 8 forums dual boot installed win 8 --> win7 internet crashed? - Windows 8 Forums due to the urgency of the issue (I really need my internets on the Win 7 side of the computer! ). Thanks again!

A:dual boot installed win 8 --> win7 internet crashed?

Have you tried deleting the network device from Network and Sharing Center? Its under "change adapter settings". You just right click on the device and delete and then just try to install it again.

But you said you used Wifi? Does Wifi work with Windows 8 when its not with your Windows 7? If it does not work with Windows 8 as well, it may be a hardware trouble if you said your router was lousy. Is this a home or an office computer? If you could get a spare router, maybe you could check if that will work instead.

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First of all I apologize if this question has already been posted!

I'll try to explain the whole thing:
This morning I downloaded some video from a memory card onto my hard drive I usually do this by plugging in my camera to the computer, but my camera batteries died, so I decided to insert the memory card directly into the tower (Ive never done this before so I assume this is part of the problem)
After i did this my computer starting running very slowly so i had to restart it.

Now I keep getting a message that says
"We apologize for the inconvenience but Windows did not start successfully"
This page gives me an option to start up in safe mode, but when i try to do that
I get a list of lines that read:
"multi(0)disk(0)rdisk(0)partition(1)\windows\system32\Drivers\... "
(this line appears about 20 times, all with a different ending such as "NDIS.SYS" or "pciide.sys" etc...

Also, when I restart and hit the F8 button wile its starting up I get this message:


can anyone help?

Thank you

A:Comp crashed and I cant run in safe mode

How to Perform a Windows XP Repair Install

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This morning while converting a .mp4 file to a .wmv, my browser closed 'due to error' & shortly after my computer crashed (blue screen came up saying to restart it due to whatever issues). I turned it off & turned it back on, only to get the blue screen again. I just started it up in safe mode w/o issues and am currently scanning it w/ MBAM (which I just happened to update Sunday.

My question is, depending on what MBAM finds, would it be easier (or even possible) for me to restore my computer from a previous restore point (say from this past Thursday)?

Also, if needed, I can give the MBAM results after it has finished scanning (I'm currently on a different computer, but can put any logs or anything on a usb flash drive & transfer them to this computer)
EDIT: MBAM found nothing. I tried to restart it again in normal mode & it started up. After starting up, a MS Windows popup appeared saying "The system has recovered from a serious error." There's also a link on the popup that allows me to see what data this error report contains. When I click on that & then on the link in the next popup to view technical info about the error report, it lists 2 files under my documents that I've never seen before. These files are in the following folder:
C:\Documents and Settings\Nick\Local Settings\temp\WERdcbd.dir00
Should I go ahead & delete this folder? Of the 3 files in it, 2 were the files mentioned in the... Read more

A:My computer crashed & now will only startup in safe mode

It would have been nice to see what the entire error message said
It's a temp file, so if you do not have any problems go ahead and delete it

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Hi my son crashed his computer yesterday I tried all morning to get this computer to work, with no luck...This is my problem..1. computer starts up but when it is on the windows screen the icons just keep flashing and it will not do anything.2 I tried to start in safe mode but a box keeps popping up saying run in safe mode or run system repair. I click both of them but with the system repair one It only goes back one day and will not run anyway, then when I click the open up in safe mode it just keeps flashing the icons, I cannot click on any of them.3. Now after all that my new problem is, the stupid thing does not see my mouse or keyboard. I can move the keyboard in the bios screen but that is it. when I run it in normal or safe mode I cannot click on anything the mouse will NOT WORK.. I am about to give up..... MY head is killing me.... I have search on line all over just so I did not have to come here to bug anyone.... I did not have anywhere else to look... if anyone has anyideas let me know and I ill try anything...Thanks,Anna

A:computer crashed and cannot get safe mode to work

Do you have an original Windows CD where you can do a repair install?If this is a retail unit, you might consider a recovery reinstallation. Of course you will lose all the information on it.You can also try a UBCD. It has several applications on it including some anti=virus toolshttp://www.ultimatebootcd.com/

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Alright, here's what happened. My dad's hard computer crashed, and we've spent the better half of 12 hours trying to recover about 30 gigs of music off of it. The problem is that the Windows repair stuff that came with our Windows 7 Ultimate isn't helping AT ALL, neither is repair disks, or any other junk that you can think of (and believe me, we've tried it all). When we try to boot the hard drive we get a "Error Configuring System" message, and when we've tried to run Safe Mode by holding f8, it doesn't allow us to. Now, we've also tried running an alternate boot source from the BIOS menu, then holding f8 to see if it'll give us advanced BIOS options and allow us to get to safe mode that way... but to no avail. This is frustrating me and him beyond belief and we can't find any help on the internet here. Hopefully you computer guru's can lend us some of your brain power to help fix this problem.

A:Hard Drive crashed and I can't run Safe Mode?

If the hard drive crashed, in the traditional sense, it is toast. Everything on the drive may be lost.

I think that you may mean that the computer crashed, not the hard drive

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I was trying to install an older version of ZoneAlarm ( on an XP. The reason for using the older version is that I hear the newer ones are bloated, slow, and not recommended by many ZoneAlarm users. The version is supposed to be the best and perfectly safe to use.

Everything was going good until about 20 seconds after I clicked the Install button. I saw a box that indicated it was unpackaging and installing the files. Then the computer rebooted into the Safe Mode selection screen. I selected to start Windows normally and it once again rebooted to the selection screen. I tried selecting Safe Mode but it wouldn't fully load. The desktop was black with the Safe Mode text in all corners, but nothing else would come up.

I then rebooted into Last known good configuration. Once everything came up, the ZoneAlarm setup box came up. I exited it and removed ZoneAlarm, then rebooted. Once everything was loaded I noticed that AVG Antivirus Resident Shield was disabled. It said it was damaged and needed to be reinstalled. I reinstalled/repaired it and everything seems to be fine now.

Any idea as to why ZoneAlarm caused all this havoc? I'm kind of worried about trying to install it again or installing another firewall. BTW, it's not my computer, it's my grandmother's.

A:ZoneAlarm crashed PC - Safe Mode wouldn't work

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Hello, I'm back.

On Friday night, I was playing Farmville 2 on Zynga.com when my computer crashed. When I restarted it, I got vertical lines on the screen, and my computer would not boot. I tried to start it in safe mode and it does start up.

I am guessing that my graphics card has probably gone. I do have anti-virus installed and have got Avast! free edition.

I am having to use my laptop, but it is awkward because I bought my laptop in 2006 and is slow for some things.

Can anyone help? I'm thinking of uninstalling the driver for my graphics card if it'll let me in safe mode and trying to reboot again. I don't know what to do and my dad says try a windows repair. My dad is a qualified computer technician and is not sure himself.

A:Solved: Computer crashed now only starts in safe mode

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I left my laptop running for a while when i left the room. When I came back it had frozen, I hadn't been doing anything untoward, I had been running a few programs at once, just like firefox and word. Anyway I had to turn it off with the power button. Then when I tried turning it back on I was able to log in but there was no desktop, just a black screen, same thing when I used safe mode. Now whenever I turn it on it goes to a disc check and when it gets to a certain number it says its unreadable and safe search just plain doesn't work. If you can tell me a way to get back to normal that would be great but it looks to me like the whole thing is pretty much f**ked and I'm gonna lose all my files. So is there anyway I could do a restore to factory settings (restoring to another time also didn't work) would that even help?

A:Computer crashed and won't enter safe mode. How do I restore it?

My computer did not come with the required disc btw

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About two months ago my HP Pavilion 6654y Win7, 8GB, etc.,
started running extremely slowly in Normal Mode. It takes several minutes to respond to mouse clicks, etc.
Basically, it just hangs. But it runs "ok" for a minute or two while still rebooting.

In Safe mode it runs just fine.
I've tried everything I can think of to narrow down the problem, to no avail,
including numerous scans such as AVG, Malwarebytes, Trend Micro Housecall.
Installed UnHackMe to check for rootkits. Even got Reimage and ran it several times.

I've used CCleaner to clean things up, and also to clear out Startup programs
and disable most scheduled tasks, as follows,
(though it is confusing to me since I still see some of the process when started up in Normal Mode):

Yes HKLM:Run StartCCC Advanced Micro Devices, Inc. "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
Yes HKLM:Run KillProcess Orange Lamp Software Solutions "C:\Program Files (x86)\KillProcess\KillProcess.exe"
Yes HKCU:Run HydraVisionDesktopManager AMD "C:\Program Files (x86)\ATI Technologies\HydraVision\HydraDM.exe"
No Startup User Stickies.lnk Zhorn Software C:\PROGRA~2\Stickies\stickies.exe
No Startup User OpenOffice.org 3.3.lnk C:\PROGRA~2\OPENOF~1.ORG\program\QUICKS~1.EXE
No Startup User 1-Click Answers.lnk Answers Corporation C:\PROGRA~2\1-CLI... Read more

A:Win7 fine in Safe Mode, extremely slow responses in Normal Mode.

Please run Minitoolbox and include the List Installed Programs. Check HP desktop if it comes with a diagnostic test within windows or BIOS utility for memory sticks and hard drive and try running the complete test. Please post back if there are no such features as they would be provided. Try also doing some house cleaning for some dust and bunnies to make sure thermal events is not contributing to the problem.

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Hello, the computer I am concerned with is running Windows 7 with IE8, Microsoft Security Essentials and Malwarebytes Anti-Malware. I am currently in Safe Mode with Networking without issue.

The owner of the computer says that something happened earlier today while he was online that sounds like some false antivirus popup, but he's unsure. Here are the symptoms in normal mode. Every application, from moving through them to opening and closing them, runs exceptionally slow - one to three minutes to open, at least a minute to open internet pages. I noticed that, when in IE, as the pages are loading the IE page disappears and reappears. I am not very familiar with Windows 7 so I don't know if it is related. The computer seems to be getting slower as the day goes on. CPU usage is very high.

So far, I have disabled many startup items that were unnecessary. I ran CCleaner and cleaned up. MBAM was run in both normal and safe mode, full scans, and found nothing. This is also posted in Viruses and Malware, but I'm unsure where it should live.

If you can help, thanks!! I have to work on the Win7 computer from LogMeIn, and may have to get around in safe mode there.

A:Win7 runs extremely slow in normal mode, but nicely in safe mode

I suggest you wait for a response from the malware specialists before looking elsewhere.

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Win 7 Normal Mode won't start, will go past Starting up Screen and just hit a Black screen and will hit a Crash Dump (blue error screen)..... I can boot into safe mode fine and I have fun CHKSDK and after a reboot it fixed a few problems but I hit the same Crash Dump Screen. I have also made sure my whole pc is all clean and connected, no corroding parts etc etc, made sure my pci-e slot is default etc etc, no luck at all...

Its a new installation and worked fine last night and early this morning after separate boots. But as soon as I booted this afternoon it wouldn't load and would hit the blue error crash dump screen....

So any suggestions?

Just last night My main HDD died also which is why I had to use my secondary HDD as my main....


A:Win7 Normal Mode wont boot, Safe Mode works though... Help?

1) When you "ran checkdisk" dis you run it with the "/r" switch? If not, please run chkdsk /r now.2) Download BlueScreenView:http://www.nirsoft.net/utils/blue_screen_view.htmlunzip downloaded file and double click on BlueScreenView.exe to run the program.when scanning is done, go to EDIT - Select AllGo to FILE - SAVE Selected Items, and save the report as BSOD.txtOpen BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

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Lenovo Laptop

Windows starts normally, but after login displays a black screen with only cursor showing. Mouse is okay, ctrl-alt-del opens a window and task manager works okay.

Safe mode with networking works normally.

Restored from to a restore point prior to an install of "proformax Cleaner", no change to behavior.

Used task manager to take note of services running in safe mode.

Restarted in normal mode and used task manager to stop all services not running in Safe Mode.
Stopping the "Group Policy Client" caused the desktop to reappear. However on restart in Normal mode the "Group Policy Client" had the service's stop etc choices greyed out.

Running MSconfig to eliminate all startup programs and most services, the "Group Policy Client" choice rechecks the box when "Apply" is clicked.

My guess is that a virus changed a registry entry to prevent the desktop from being displayed. Any suggestions as to how to proceed would certainly be appreciated at this point.

A:Win7 Prof no desktop or icons in normal mode; safe mode okay

Hello WWilliam50 and welcome to Seven Forums.

Have you run a full scan with your installed anti-virus of choice? Even if you AV comes back "no malware found" it wouldn't hurt to run some additional free on-demand scanners. (No AV product is 100% effective 100% of the time.) Some of the free software recommended by Forum members include: Malwarebytes; SuperAntispyware; and ESET Online Scanner.

Make sure you don't install unwanted/unneeded crapware. Some sites are now bundling extra "stuff" with the main product. Uncheck any boxes for things you don't want.
Once you've completed all scans, see if you can rebuild your icon cache.

Icon Cache - Rebuild

If still no joy see if you have any damaged or corrupt system files by running a System File Checker scan from an elevated command prompt (option two.)

SFC /SCANNOW Command - System File Checker

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Hello all, thank you for taking the time to read this. I am not very tech savvy, but spent 5 hours on FaceTime pointing at my computer with the person who normally repairs my computer. And we couldn't resolve the issue.

I'm posting from my phone. So I will have to post specs later if I can get safe mode to work.

Windows 7 64bit
Nvidia GTX 480

I was playing an online game and the computer went to a black screen. I got the "no input signal check video cable" as if the monitor was unplugged. It then restarted itself. It gets as far as the windows splash screen, then goes black for about 35seconds, and the blue screen error appears. It restarts, and brings you to the

"Start windows normally"
"Last known configuration" ect screen

I tried last known configuration
Clean boot
In safe mode, ran cc cleaner, advanced system care, malwarebytes, Norton power something (to remove root kit viruses) defraged.

My video card is out of date by one version. However when I try to install the update I get "cannot install due to .NET framework error"
I tried installing the latest .net framework and it says it can't be done in safe mode.

I cannot get into windows at all on a normal startup.

I uninstalled my Nvidia gtx 480 drivers and software using the power scan option with advanced system care. And I installed a previous version. 3.45 from 2014 which installed no problem and did not require the .net framework.

What should I try... Read more

A:Computer crashed. Blue screen. Issues in safe mode

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Hi all ,

my laptop crashed earlier and i got a blue screen , this has happened before and i just restart it and its ok , this time when i went to restart it went right to the options of start normally , last known good configuration , safe mode with networking and safe mode , i tried all of the above options but get the same result , xp tries to load , i see the xp logo screen then after a few seconds i get a flash of blue screen then end up back at the above listed options again . I have tried to do a repair from the xp disc , when i try boot from cd it loads up then goes to a msdos command prompt A:/ and is waitin for me to type something in , i have no idea what i need to type at this point as i have never done this before. I dont care if i lose al that is on the hard drive as i have al my important stuff backed up onto cd. if i have to reinstall windows i will do so but dont know how from the command propmt that loads when i try to get to the xp disc...... Please any help would be greatly apreciated

A:xp crashed , got blue screen , xp wont load normally or in safe mode or xp disc

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I have posted a few months ago but the situation has gotten worse - now I can't even launch Windows normally. I am using Windows XP SP3 currently. I have used both Malwarebytes and Spybot to try and delete the malicious entries, but they both did not come up with anything.

Someone please help - I really need to use the computer for work and schoolwork. Whenever I boot up the computer, it only loads a prompt where I can choose to run Windows in Safe Mode or Normal Mode. However, the normal mode always crashes.

Please advice in the first steps.

A:Windows Crashed, only Safe Mode allowed. Haven't got replied since November.

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please help i just crashed som1 64 bit lennovo laptop while i opperate a 32 bit pc dont have any windows system with me,it wont start on safe mode,and system repair has failed many times.the laptop was running on low battry and it shut itself,when i tryed to reboot it,it automaticly went to system repair which failed,please help desparate ooh and please use simple english.

A:64bit laptop crashed and wont start on safe mode,system repair failed

Perform a startup repair. It finds the problem", click on something like "view disgnostics results". Status 0x0 means success. Give details of the error please.

Startup Repair

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I installed sp 3 and my computers constantly rebooting, I can't log into safe mode at all. I tried xp recovery disk but it tells me I need an administrator password in which I never set one up and can no longer continue to try the sp3 removal? Is there a way to get past the password?

A:Installed Sp 3 Now I Can't Reboot Not Even In Safe Mode

If you dont have a password set, try hitting enter. (I think thats the default for no password)

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Hi All~I need big time help! LOL most likely easy for all of you...Have 2 Issues right now.
1st- Dell desktop's apc backups BE550G has circuit breaker that won't go back in, learned that it is 6 yrs old and needs to be replaced. On tower it has power amber flashing light with the numbers 1,2,3,4 lit up in green and APC told me that due to the bad circuit breaker my tower is in hibernating mood (Not sure any of this is true) and that with new backups it will be good to go. Totally lost on resolution for this issue. By the way the monitor screen has amber light

2nd-Desperately need to print a very important document. My printer connected to desktop and it is plugged in and powers on so I think it is working?
Messy situation=
I was given a Dell Inspiron 1501 that has Vista and then Win7 was installed over it without uninstalling Vista.-as I understand things.
My printer is a Dell AIO 924, I have original disc but have no idea if I can install Dell AIO 924 on laptop (compatibility issue as well as needing new drivers if they are even available;
If it can be installed I'm not sure if I have enough space on laptop

Unless you couldn't tell, I am in a total panic attack LOL!!! All of it seems to be a big mess and I can't do any more research as I don't know what to look for.
Listen, I would not hold anything against this great site and great community if you don't make any suggestions or help, I truly mean it as reading this I sound like I'm... Read more

A:Can Dell AOI 924 be installed on Win7 installed over Vista

You can install the Dell 924 All-in-One Photo Printer On Win7. Use the Vista 64 bit drivers. Download the appropriate drivers and install.

Welcome to TSG need2learnitall.

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Hello all,

Yesterday I noticed my computer was going extra slow. So I tried to start a full system scan with my AV McAfee. It only scan about 10 files and then stopped for an hour. At that point I was not able to start any programs such a chrome. I tried to restarted my computer and it got to the shutting down screen then went about 30 mins till I just hard booted it off and on. This time at Start up it would not load anything that is a normal startup program such as wireless network connection, battery gage, McAfee, Daemon Disc, ect... . and I could not get any exe to start by clicking on them. I rebooted shutdown was the same as above and booted in safe mode everything was fine in safe mode. Rebooted normal but after loading os no other program started again. I have searched around but can not find anyone else with a similar problem

thanks for any help

A:Win7 wont do anything out of safe mode

Hello abrooks & welcome to TSF

How to perform a clean boot to troubleshoot a problem in Windows Vista, Windows 7, or Windows 8

Post back with what you can find.

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Got a nice comp about a year ago off craigslist and havent had a single issue with it until now. I am not your typical "oh-you-mean-I-have-to-plug-it-in-to-work" end user, but neither am I an "expert".

Especially in this case I'm in way over my head; a few days ago I went to slave up a buddy's HD. The mistake here was that I had always worked with ATA, not SATA. Yes, I was a temporary idiot, and no, I don't remember WHAT I was thinking. Whatever was or wasn't going through my head, I hooked up the second drive to the second clip on the (belt?). Everything started as usual until the windows loading bar; after the bar, I got a black screen, and then the computer shut itself off. Uh-oh.

On attempt #2 to startup (and removing the second hard drive), before the loading bar, I get a prompt for "Windows startup repair" or "Start windows normally". Option #1 results in "windows is loading files" for about 10 seconds, then black screen, then computer shuts itself off again. Option #2 just results in windows loading bar, black screen, then computer shuts itself off.

So far I've managed to start it in Safe Mode, but little else. I've ran the diagnostics from what looks like DOS, including the 12-hour long diagnostics, and the only error thus far is this:

Error Code: 4400:11A
Msg: SCSI_0-000_DISK_GENERIC-_SD/MMC - Target not ready

After running diagnostics specifically towards this, it consistently fails the Confidence Test an... Read more

A:Can't start win7 outside safe mode

Welcome to Windows Seven Forums.

Do you have a set of Dell recovery discs to get you back to factory state if need be?

When you try a Startup Repair you need to do it at least three times with a reboot after each attempt.

If that doesn't work, I'd be inclined to boot into Partition Wizard and completely wipe the hard drive by deleting the current partitions and creating a new one.

Once you've done that you should be able to boot into your Windows 7 DVD and reinstall Windows.

To use Partition Wizard you need to download the ISO and burn it to a blank CD then boot into it, as this tutorial explains.

Partition Wizard : Use the Bootable CD

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I installed Win7 on a new HD (after much difficulty - PC kept shutting down) and it will only run in Safe Mode. It sometimes runs in regular mode but after a short while I hear a click and its gone but PC is still running - I have to shut PC off manually.

Can anyone please help?


A:Win7 runs only in Safe Mode

Welcome FrankNet.

I am actually not sure with this one. Although someone else might be, I have a few suggestions.

If you know the manufacturer of your hard drive, I suggest you go to their website and download their hard drive diagnostic tools. I suspect if there is an issue, it is with your hard drive.

You say you installed it on a new HD after much difficulty, what was the difficulty?

In Safe Mode, go into the command prompt and enter the following, after the chkdsk it will ask to restart, enter Y and restart your system.

sfc /scannow (might take a little while)
chkdsk /r c: (might take a long while...)

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Already started a discussion here: http://www.sysnative.com/forums/bsod-crashes-kernel-debugging/4968-blue-screen-death.html

After a weird download my laptop experienced a BSOD. Then it would freeze whilst trying to log on to my user. I tried system repair, system restore, but they are not helping. Also whilst using McAfee to shred possibly suspicious files in the recycling bin, I accidentally deleted the desktop, and need to find a way to restore the item as I am left with just as shortcut to nowhere.

Windows 7
Original Windows 7
Had it for a couple years now
Haven't reinstalled the OS

Celeron® Dual-Core CPU
Samsung Electronics

My friend thinks this could be a rootkit but I do not know what this means.

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Having frequent blue screens, getting the following message:

Blue screen: Local ID: 2057.
BCCode: 50
BCP2: 0000000000000000
BCP3: FFFFF80002ACE713
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:

A:BSOD in win7 safe mode is Ok..

I'm lost.. how can I move this post to the BSOD forum..

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Hello, I appreciate everyone taking the time to read this and (hopefully) help me. I use an Acer laptop with 32bit win7 home. Recently my cpu fan has begun to fail and while a new one is en route my comp has crashed on me a couple times to prevent overheating. That's not really a problem (well its not "the" problem). This last time (a few hours ago) I selected normal mode as it booted back up (as I always do since I'm aware of the issue and that only a new fan will solve it) yet safe mode was launched. So, while scratching my head, I manually restarted and safe mode persisted. I restored to my last update point and rebooted: safe mode.

In msconfig, I deselected safe boot (under boot tab) but noticed under general tab that selective startup had been selected minus the original boot config option. I selected this which in turn reselected safe boot back under the boot tab. So I go under general again and select normal startup (the top option) but that also reselected safe boot. So now I have selective start-up with services and startup items. So far I've been able to run everything as usual (except the files and data loading screen during reboot and the giant safe-mode resolution at log-in) but I'm still very curious why this is happening.

This might help explain what I mean:

A:Win7 safe mode problem

Hello Johan, and welcome to Seven Forums.

You'll need to also check the Make all boot settings permanent box. OPTION TWO in the tutorial below can help show you more details about this.

Safe Mode

Hope this helps,

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Have just put together a new PC. Installed WinXP Home edition (an upgrade version) with no problems, but it will hardly ever boot properly. It always gets to the Windows XP logo screen; then goes black, showing me the cursor; then just waves goodbye with a tiny little circular dot fading into black in the middle of the screen (sometimes varies this with a screen of fragmented blue lines. Nice.)

So I hit restart and thankfully it recognises it didn't shut down properly, giving me all the options of how I want to restart. I can always restart in Safe Mode, and XP works fine and allows me to do what the hell I want. I have, literally once or twice, managed to start XP normally but it's always crashed after about 5 minutes.

If Safe Mode didn't function so well I'd assume I'd somehow damaged something on the motherboard or hard drive. But who knows... There's a couple of ideas I've had as to what the problem is:

1. I do receive the message "No drive attached to FastTrak controller, The BIOS is not installed" on starting up - I've discounted this as the problem as the BIOS is very much installed (it's cos my moboard can control a RAID configuration if I want it to). I don't think this has anything to do with it.

2. There's something screwy with my floppy drive. On turning on the PC the light goes on and stays on - the way it does when it's looking for a floppy when there isn't one in it. It's detec... Read more

A:[Resolved] Installed XP; can only start in Safe Mode

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I have dell computer with following:
Microsoft Wndows xp
home edition
Verson 2002
Pentium 4 cpu 3.00Ghz
2.99 Ghz, 2.00GB of Ram
Hard drive 149 GB ( I installed new SSD drive 120GB)
Use 35.00GB
Free 149 GB

I recently clone my c:/ drive and installed new SSD drive.

I have following problems:

Problem 1.

At the start before loading operating systems I get following message:

Once I strick f1 it loads operating system.
I do not have floppy drive installed in my computer why do I get this message.

Problem 2

I can not go to safe mode, I tried F1, F2, F8 and F12 to go to safe mode but it doed not work.

Can any one help.

A:Floppy shows up when not installed/ cant go to safe mode

it sounds like your hard disk crashed, and it's looking for alternative devices to boot up from.
reinstall / buy new hard drive

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So my laptop only starts up in safe mode and when I try to access it through normal startup, a blue screen appears for a short amount of time and then attempts to startup again going on and on in a never ending cycle.

However, I got it running on safe mode and ran Malwaebytes Anti-Malware on safe mode (with networking). However, it didn't pick up anything wrong. What can I do to fix this???

A:Vista only starts in Safe Mode and blue screen appears in normal mode

Hi There ghostOnthestage!For a rather lengthy but very informative article on stop errors and what may possibly cause them go here: http://www.updatexp.com/stop-messages.html Perhaps this will help a bit until someone more knowledgeable on this subject can come along. Good luck!

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I just did a clean re-install of Vista x64 on a new hard drive (old drive crashed). Here's the problem:

Using my ISP (Roadrunner Carolinas) speed test site; I get around 200 to 400 kbps download speeds using IE in normal mode. If I boot to Safe Mode, I get around 3500 to 4500 kbps, which is what it should be (this is what I used to get in normal mode before I re-installed Vista).

Running the same speed test with Firefox, I get around 1500 to 2000 kbps in normal mode, but if I try to download a file it transfers at only the 200 to 400 kbsp rate (if I'm lucky).

Here's more detail about the system and what I've done so far:

Installed all updates including SP2.
Using Windows Firewall, no anti-virus.
Updated network drivers directly from NVidia (Chipset is nForce750i)
Updated graphics card drivers directly from NVidia
Disabled all LAN protocols except for Client for Microsoft Networks and IPv4
Connected via ethernet cable directly to cable modem, no router.
I've deliberately refrained from loading anything but the basics until I can get this sorted out.

This really the second clean install I've done in 24 hrs. After the first one, I upgraded and added a lot of software and add-ons before I figured out the connection problem; so I decided the easiest fix would be to re-format and start over, checking each step to see what caused the slow-down. Unfortunately once I did the second clean install I tested right away and I had the connection problem from the get-go. Since then... Read more

A:Vista x64 new install: Slow internet connection in normal mode; fast in safe mode

run msconfig and uncheck startups that you are POSITIVE are safe to do so. See if your speed picks up. Then allow one startup at a time.

MSCONFIG: speeding up Windows Vista startup

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When I open IE it just stays as a blank screen a warning use to appear saying something about an appcrash but I messed around with it reset the settings. Also system restore wont work neither will a recovery, Im really in need of some help here.

A:Help Internet explorer wont work in normal mode, only in safe mode Windows Vista

Please post the exact warning. It should mention a particular App.

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How can I start Win7 in safe mode without networking when starting a Prcision 5510 for the first time?
I know how to get to the Win7 start-up options:  pressing f8 repeatedly at power-on.
But when I select Safe Mode (w/o n/w), I see the following messages after Win7 loads the essential files: "Preparing ... for the first time" followed by "Will continue setup after restarting system".
When the system restarts, I press f8 repeatedly to get the start-up option, and I select Safe Mode again.  But that just repeats the "preparing" and "continue setup" sequence followed by restarting the system again.
I don't know what would happen if I allow the system restart to proceed without pressing f8 and selecting a Safe Mode option.  I presume that Win7 would start in normal mode, which I do not want.
Is my assumption correct?
Is there a magic handshake that would permit me to start in Safe Mode (w/o n/w, preferably) for the first time?
FYI, I have two intentions for starting in Safe Mode the first time.
First, I want to avoid any networking.  Actually, I believe I achieved that by disabling the WLAN device in the BIOS setup (f2 at power-on).
Second, I want to minimize changes to the bits before I have a chance to create a Recovery Image.
Unfortunately, the latter might require that I enable networking eventually in order to install the Recovery Tool.  I'll see if I can work around that.  But if I could do... Read more

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Hi, my computer is not booting up. On "Start Windows Normally" it boots until just before the log in screen then shuts off and restarts itself. When trying to start it in safe mode and last known good configuration it does the same thing. I tried system restore but it says that I have no restore points. When using "Launch Startup Repair" it checks the computer and says it can not repair automatically. It also gives me a message "If you have recently attached a device to this computer.. remove it and restart your computer..." I removed all the devices including keyboard and mouse and it did not help.

Any ideas or suggestions?

Edit: The last time I was on the computer it worked fine and it was only on for 10 min. Didn't do anything on it and shut it down since I had to leave home.

A:Win7 Fails to boot before log in, no safe mode

Welcome to Windows Seven Forums.

Please take a look at this excellent tutorial, which gives several suggestion for troubleshooting startup problems.

Troubleshooting Windows 7 Failure to Boot

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Win7 Starter not starting unless in safe mode. tried doing a system restore but will not allow me to do so because its not activated.. but it will not allow me to activate the back up under safe mode.. stuck! please help

A:PLEASE HELP!! Win7 Starter not starting unless in safe mode

Hi and Welcome to TSF!

What happens to the computer when you try to start it normally? Do you have the Windows 7 CD?

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Acer 5252 - auto-processed Win7 Home Prem (64 bit) updates. System started running slowly - figured it was from some large games so deleted them and defragged - system progressively worse - no viruses detected. Started getting error when trying to CtrlAltDel to get to task mgr to see what processes were running - error was "The logon process was unable to display security and logon option...". Reboot brings up Windows with no errors but takes 5-10 min for anything to start, and then hangs again. Can only shut down with power button. Starting in Safe Mode (w/ or w/o Networking) works but restore points are missing, so can't revert (I had plenty of room so not sure why the old points were deleted).

Dragged out my old Acer 6530 - Win7 Home Prem (32 bit) - haven't used it since around Jan so it was several updates behind. Worked fine until Windows updates applied - then same behavior as the first laptop. Was able to revert back to prior Windows and problems were gone.

I've seen other people complain about the CtrlAltDel issue in the past, but not sure why it's hitting me now, especially on both 32 bit and 64 bit. I couldn't say definitively that was the only change on the 5252, but it was the Win update was the only thing changed on the 6530 last night.

I know there are security updates I need to put on, but I also need an operational laptop! Any ideas? I can't d/l any utilities on the problem laptop. I can run TSG SysInfo if you want ... Read more

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Hi all,

Firstly apologies that my first post is a cry for help, I only found this forum looking for help, and would like to contribute also.

This morning I turned on my PC and the monitor showed that there was no signal and went to power save mode. I checked DVI leads - all ok. Tried a few things as this has happened before and realized the BIOS was not loading or the signal was not getting from machine (via graphics card) to monitor. This has happened before and a CMOS reset has fixed.

I reset CMOS and could then load BIOS. However Windows would not load even after making sure RAID and all other BIOS settings were as they were before. I tried a few times and did a system restore and loaded last known working profile. Now Windows starts to load and I get to the multi coloured dots forming the MS Windows symbol and it looks like it is about to load, but when the screen goes blank and the machine restarts - this loop continues unless I boot to safe mode.

I also removed all usb devices and tried - same result.

So, I have tried a number of settings, a system restore, and I tried some other things that seemed to fail as windows said the machine would not start properly.

I am now going to boot into Ubuntu to see if that works and that may rule out the gfx card, I will report that back. I will also boot without the keyboard and report that too.

Any ideas of what I can try?


A:Win7 stopped loading except SAFE Mode

Hi all.

Resolved the issue. It was the keyboard. I unplugged it and it booted up fine. I have replaced with another one.

I think I may have had a similar issue on an older OS a long time back and found it bizarre that's why it stuck in memory to try.

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Ive been having this problem for a few days now,when I start the computer,after a few minutes,no matter what I am doing or if I am not doing anything,it will freeze,the mouse and keyboard wont work and the clock stops,the 2 little monitors that show my internet connection stop flashing too...sometimes,it freezes for a few seconds and then works,and the same thing happens over and over again until it finally freezes forever...other times,it just freezes once and stays there,Ive waited hours for it to work and nothing...

the only solution is to shut down using the button,and I know that is not a good thing to do..I did a system restore,I restored it to a day before the problem started,but when it restarted to finish the restore it froze again and the restore wasnt completed,I had to shut it down pressing the button and I realized later that I lost all the restore points I had...

in all these days,Ive done everything we are supposed to do,Ive had problems with other computers,so Im used to it,this computer is about a year old and these are the specs:

HP Pavilion Slimline s3041la
Vista Home Premium Edition
AMD Athlon 64 X2 Dual-Core 4000+
2.00 GB ram
400GB HD
NVIDIA GeForce 6150 LE
AVG Antivirus
I have both Firefox and IE, they are both used,because these computer is shared with other people..
when the problem started I hadnt installed anything new...

I dont know what else I should post...I already scanned it with AVG and also did an online scan with kaspe... Read more

A:vista freezing in normal mode,safe mode works ok

Liliana325 said:

computer is shared with other people..
when the problem started I hadnt installed anything new...Click to expand...

But one of those other people certainly could have, right?

You might look through Add/Remove programs for installs with dates in that range.

Also, look in the STARTUP group.

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Please, can somebody assist me. When I try to log into vista normal mode all I get is 'Please Wait' where the 'welcome' logo used to be and it just sits there saying "Please Wait . . . ." forever. When I could login to safe mode I enable the verbose command and restarted and tried normal mode again and it would say "Please wait for the Local Session Manager . . ." and never get past that screen. Now, for some reason, I cannot even log into any safe mode options. After the safe mode drivers load, the computer just hangs at crcdisk.sys after it's loaded and not proceed. So, then I tried to boot to the cd to use the repair utility and my computer won't even acknowledge it, it just takes to me the three safe mode options. In the past I could boot to the cd and use the repair disk and now I can't. Please don't tell me I am screwed. I have so much valuable info that I would really not want to lose. So if anybody can please help me to try and resolve this, I would be greatly appreciative. Thnx

A:Windows Vista cannot boot into normal mode or safe mode

How do you normally boot from your DVD? Is there a key you must press in order to select the boot drive?
Also, what's the exact make and model of your system?

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I have a Toshiba A135-S4467 laptop that would freeze on the windows load screen so I replaced the hard drive after several attempts at formatting and reloading that were unsuccessful. I put in the new hard drive and completely installed windows but it still freezes at load up, I did get it to start a couple times but the CPU would peg at 100% and would freeze up after about 20 seconds. It will however start and run in safe mode.

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This morning I saw the latest Windows 7 updates on an old computer I have (A VM running in XCP-NG) to run an old version of Confluence Wiki but that's not really important.
After installing the updates and rebooting the VM is so slow that it looks frozen at times. I restarted it in safe mode to remove the updates but when I access the Windows Updates list from Programs and Features it shows "No updates installed."
Has anyone else seen something like this? I have backups of this VM so I'm working to restore from a backup and before you ask, I know - I have to update that Win7 machine to a more recent version of Windows.
Thanks in advance and best regards.

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I installed a 20 gb hard drive disconnected my old one that didn't work, installed winxp and it boots only to safe mode. From there I can access the net ( I am now) and I have tried to change startup items in msconfig, but it still only boots to safe mode. I cannot revert to an older startup that worked successfully, as it hasn't happened yet. What can I do?

TY, Kelly

A:win xp installed on new hard drive...has only ever booted to safe mode

Althought this sounds like a hardware incompatibility, since it's a new install, you might boot the CD and run a system repair.

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I installed my new video card through safe mode and rebooted, but If i try to go to normal mode, the screen turns black... now I'm using safe mode, but what do I do to get out of safe mode and use the video card

A:I installed a new pci video card through safe mode and rebooted...now what?

What type of card is it? Did you install the latest drivers?

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