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Ideapad S415 Touch - touch screen stopped working

Q: Ideapad S415 Touch - touch screen stopped working

My Ideapad S415 touch screen has suddenly stopped working. I've had a tech connect to my PC and try a BIOS reload of default settings, plus unistalling all "HID" devices in Device Manager with no resolution. I've also tried a system restore with no luck. The system properties does see the touch capability. Suggestions? Thanks.










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RELEVANCY SCORE 200
Preferred Solution: Ideapad S415 Touch - touch screen stopped working

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A: Ideapad S415 Touch - touch screen stopped working

hi Hersh,

Welcome to Lenovo Community Forums!

First do a Power Drain
(If the battery is removable)
Remove AC and Battery and hold the power button down for 15 sec.
Turn the computer back on and see if the Touch capability is now detected under System Properties,
If not
I suggest you contact Lenovo Technical Team about the Issue as this may be a device detection issue.
Lenovo Technical Team

Regards
Solid Cruver



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I just got my ideapad 110 touch Friday. After using it for awhile and recieving a brief windows 10 update my touch screen quit working. How can i fix this?
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

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RELEVANCY SCORE 127.6

In the first week with my Y700, sometimes, when the pc started, the touch screen just didn`t work and i had to reboot in order to use this functionality. Now, there`s nothing i can do to use the touch, it`s like the computer never had a touchscreen.Looking in device manager i haven`t found anything related to the touch interface but there is a " Unknow USB Device" in Universal Serial Bus controllers tab.What shall i do?

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RELEVANCY SCORE 127.2

I upgraded to 8.1 and Pen and Touch or the touch screen is unresponsive I have tried draining battery and reboot for device detection. I have gone in to device manager and deleted HID compliant-touch screen driver and then all the HID drivers. If I go into control panel and open Pen and Touch to enable finger input option under "touch action" Equivalent Mouse action no "finger input option" is there to apply? Under system properties I can see Pen and Touch: Full Windows Touch Support with 10 Touch Points is there. I have gone to Lenovo's support and downloaded all the drivers and firmware and BIOS update as well.
I also tried to reistall to factory settings with one touch but it did not work in 8 either I have since upgraded again to 8.1 and done all the updates for windows 8.1.
 
Any Help would be greatly appreciated
Thank You
John
 
 
 
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.

A:S415 - Touch Screen not working after Windows upgr...

hi MatrixLinx,
 
Welcome to Lenovo Community Forums!
 
Have the AC adapter unplugged
Remove the battery
Hold down the power button for 10sec.
Reconnect Battery and plug in the AC
Turn on the computer and check if the touch will no respond
 
Hope this helps
Cheers!
 




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RELEVANCY SCORE 126

My laptop automatically updated in Sept./Oct. It took about an hour and had multiple restarts, so I am assuming it was a Windows 10 update. I am not 100% sure though. Afterwards, the touch screen doesn't work. My laptop automatically updated in Sept./Oct. It took about an hour and had multiple restarts, so I am assuming it was a Windows 10 update. I am not 100% sure though. Afterwards, the touch screen doesn't work. I can tap the screen and it will select stuff but I cannot scroll or anything else. Anyone able to help with this? It is drving me bonkers.

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RELEVANCY SCORE 124.8

Hello everyone, my touch screen on my lenovo ideapad z400 touch is not working anymore.  The only weird thing I remember is some ghost touchpoint on my screen. I've been looking for the answer to this issue, but it seems that Lenovo does not address this problem.  If someone has found the solution to this problem and wants to share it with me, I will be forever grateful.  

A:IdeaPad z400 Touch - Touch screen not working

I facing the same situation right now. any solution please. left side of monitor is being "touched"?

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RELEVANCY SCORE 124.8

It seems im not the only one but the idea pad s415 seems to have a common defection in the touch screen as it ceases to operate after the 8.1 update...... Lenovo doesnt seem to want to help us unless you have your warrenty... and this dumb problem occured far after anyone wouldve purchased the computer..... so look if anyone can help me fix this I'll appriciate this... but why is it so hard to get ahold of lenovo..... and can someone from staff please fix this issue??? if not, you can consider my support for the lenovo brand lost as I see how you treat products when they come across defects...

A:ideapad s415 touch screens are DEFECTIVE

Hi  ronsoloxd,I would just like to clarify the issue. When you say 8.1 update, is it a windows update that caused the issue or Windows 8.1 upgrade. Have you tried updating the chipset, LCD firmware and BIOS of the computer from support.lenovo.com. If not try downloading these drivers and tell us what happens. Hope this helps. Cheers,





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RELEVANCY SCORE 110.8

Dear allMy Lenovo Ideapad Flex 14 touch screen was working well until yesterday. I did the usual, restarting the computer, checking if latest drivers were installed, reinstalling the drivers suggested on Lenovo page but it didnīt work.Could you please help with this?Thank youFairyfetch 

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RELEVANCY SCORE 105.6

All of a sudden my touch screen quit working. I have windows 10 and have had it for several months. my device manager says driver working fine. What can I do to fix this. Cannot find new driver on lenovo software and downloads. Is this the problem even though it says it is working fine and no updates available.

A:S510 ideapad My touch screen just quit working yes...

Hi Nancy,
 
Welcome to Lenovo Forums.
 
Please perform the below steps:
 

Press Windows + X
Select Device Manager.
Find the Touch screen driver under Mice and Other Pointing Devices > USB Touchscreen Controller (A111).  You're going to uninstall this and check the box that says "Delete the driver software for this device".
Restart your computer.
Re-pen the Device Manager, and confirm that the Touchscreen is now listed under Human Interface Devices.

I hope the above information helps.
 
Regards,
Shashi
---------------------------------------------------------------------------------------------------------------Did someone help you today? Press the star on the left to thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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RELEVANCY SCORE 105.6

Hi,It's my first day with Lenovo, but my touch screen is not working.I tried many options:- update BIOS is not working.- online system update is not working, giving "#ADUPFailed" error.- no "Human ..." apperas in the device manger.appreicate your support.thanks in advance

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RELEVANCY SCORE 105.6

I have Ideapad Flex 14 Ideapad S100 with Windows 10 having latest updates. A few days ago I had realized that thouch screen doesn't work any more. After consultation with Lenovo Turkey, which was insisting on recovery, I recovered my ideapad turning back to an image taken by Win10 two months ago. This step did not help. Some how next day after recovery in the morning it worked only for a few hours then stopped working again. I tried to disable and enable the "HID-compliant device" or other relaten USB items and reinstalled/activated, it did not help.I hope it is a software/driver failure and this problem will be solved soon by Lenovo.

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RELEVANCY SCORE 105.6

Hey All!!So my touchscreen stopped working randomly and I tried updating my drivers. Windows said that the drivers were already update...sooo I was good on that frnt. I left my computer for a bit and now I am currently running Windows 10 and I just recently disabled the touch screen foloowed by a restart of my laptop then I enabled the touchscreen to no avail. The touchscreen is still not working. Any advice on what I should try next would e greatly appreciated.  Thanks!Tiff

A:Ideapad s400 Touch screen not working Windows 10

I also asked this question in Dec.  Nice to know no one cares to answer us.

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Hi The touch screen of Lenovo ideapad Flex 14 is not working at all after recovery.The OS is the stock Windows 8. Please help me  recover the touch screen functionality Many thanks in advance.

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RELEVANCY SCORE 103.6

Hi friends,New to the forum, and I'm hoping someone has a solution for me. I have been having an issue with my touchscreen... it doesn't respond at all. It had been working, and while I don't know exactly when it stopped, it's not working now. I have a Pavillion 15-n023cl, running on up-to-date Windows 10 64-bit. Everything else is working fine...the display is in pristine condition, and there are no cracks, stray lines, scratches, or anything out of the ordinary on the screen that would make me believe it's a screen issue. I've tried just about everything on the forums and on the Internet, including: Cleaned off the screen with a microfiber screen-wipe Restarted the laptop...removed the power cord and battery, tried again...still not workingUpdated all drivers via the HP driver appDid a system restore back to a point where I knew the touch screen had been workingReinstalled AMD drivers and input driversFlashed the bios to the most current versionI've looked in the setup for a setting that would control the touch screenIn Device Manager, under Human Interface Devices, there are only two drivers listed: HID- compliant wireless radio controls and HP Wireless Button Driver. Under Hidden Devices, there is an item HID-compliant touch screen. However, it's grayed out, and right clicking only gives me the options to Update Driver Software, Uninstall, Scan for hardware changes, and Properties. No Enable.   I've tried all of them..including uninstall... Read more

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RELEVANCY SCORE 103.6

My touch screen stopped working about a year after I bought this computer. Right before it stopped working completely random items started opening on the computer as if there was a phantom clicking on things. I thought it was a virus but none was ever found by many anti-virus scans and nothing else in the computer was harmed. I'm leaning more to thinking that it is a hardware issue. Any help is apprecaited!  Thanks!

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RELEVANCY SCORE 103.6

My touch screen stopped working about 2 days ago. The computer is updated, I ran the HP support and nothing happened. I ran also 2 tests, those that you can enter using F2. Everything seemed to be fine but it simply doesn't work, no matter if it is in PC or tablet mode. The result is the same. 

A:touch screen stopped working

  Hi @natalia1818, Welcome to the HP Support Community! I read from your posts that you are having an issue with your HP Pavilion 11x360 PC Notebook and the Touchscreen not working correctly. You might need to check that the Touchscreen is enabled on the Notebook. Here is a listing on how to do that: Press the Windows logo key + X.Select Device Manager from the list.Click the little arrow next to Human Interface Devices to expand the list.Click the touch screen driverRight-click, and select enable from the list.Confirm you want to enable. You can do a system restore. System restore will help if something automatically updated and did not go well on the Notebook. I suggest at least 4 days ago as it will make sure to catch what changed the settings. When performing a System restore please note remove any and all USB devices. Disconnect all non-essential devices as they can cause issues. Please let me know how this goes. If this post helps you to resolve the issue you can click the Thumbs up icon to show gratitude! Thanks.

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RELEVANCY SCORE 103.6

My HP Pavillion laptop touch screen stopped working several months ago and I have not been able to fix it. I have gone into the device manager as I have seen on other forums and my touch screen didnt even show up under human interfacing. How can I get my touch screen to work again without having to take it in? I am not super tech savvy. I don't recall doing an update before it stopped working.

A:Touch Screen Stopped Working

@cfree2017, welcome to the forum. When requesting help you should always include the make/model (i.e. p6-xxxx) of the computer and/or monitor. This information is necessary for us to review the specifications of them.

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RELEVANCY SCORE 103.6

Just bought the Samsung All in One PC and the Touch Screen stopped working:

http://www.samsung.com/us/computer/all-in-one-pcs/DP700A3B-A02US

This is new territory for me although I know my way around Windows.

Any assistance on how to get the Touch Screen back on?
 

A:Touch screen stopped working

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RELEVANCY SCORE 103.6

My touch screen stopped working about 2 days ago. The computer is updated, I ran the HP support and nothing happened. I ran also 2 tests, those that you can enter using F2. Everything seemed to be fine but it simply doesn't work, no matter if it is in PC or tablet mode. The result is the same. 

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RELEVANCY SCORE 103.6

I have used my touch screen for 2 years and now it stopped working. I followed the troubleshooting and it actually says in the product description that 'no pen or touch input available for this display'!!!! I haven't done any upgrades or changes, this seems to be out of the blue!

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I just got my ideapad 110 touch Friday. After using it for awhile and recieving a brief windows 10 update my touch screen quit working. How can i fix this?

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I have an HP c2k73ua#aba and the touch screen just stopped working. It does not show up in device manager unless I look for hidden devices. Also in the USB there is an error (unknownUBS device device discriptor reqquest failed) I am not sure if this has anything to do with it.

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RELEVANCY SCORE 102.8

before I shut down last night I got update then shut down, OK done that, now when I turned on this morning the touch screen does not work......

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RELEVANCY SCORE 102.8

HP ENVY m6-n012dx Notebook PC My touch screen has worked for 3 years now. I have updated from Windows 7 to 8 to 10. Through all the updates, I have had no issues with the touch screen. Now, all of a sudden with no warning signs, the touch screen is GONE! The notebook appears to not be a touch screen when I know it is. I have looked for the driver, and there is nothing there. I am not having any other problems (i.e. touch pad is fine). HELP! I need the touch screen back!

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RELEVANCY SCORE 102.8

I have had this system for around 3 weeks, and today the touch screen just stopped working for no apparent reason.
I have barely used the system since I received it (have been away), and so it is very unlikely it is due to anything I have done (I've installed virtually nothing except Microsoft Office).
I am reluctant to go fiddling with BIOS drivers, etc, given the repercussions that has had for some people elsewhere on this forum.
Any ideas please?
(I must admit I am disappointed to be having numerous issues in a top of the range computer at a premium price.)

A:XPS 2720 Touch Screen stopped working

Worked!

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RELEVANCY SCORE 102.8

I've had nothing but problems since my computer updated to windows 10, sadly I missed deadline to go back to windows 8.1. The touch screen barely worked after the update and has stopped working all together now. I've tried all trouble shooting suggested. After trouble shooting tried to call for support only to find out I'd have to pay because my computer is over 12 months old.

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RELEVANCY SCORE 102.8

Last week (after a Windows update?) my Envy touch screen stopped working. I've read the instructions to uninstall / reinstall the drivers; however, in my list of "Human Interface Drivers" there are no drivers related to the touch screen (the only two are HID-compliant wireless radio and wireless button driver, nothing else). So my question - where do I go to FIND and INSTALL the correct driver for the touch screen? I assume that the missing drivers are the problem.  Searching for my laptop model and going to the available drivers, there is nothing there for a touch screen (?). I also tried to perform the UEFI Hardware Diagnostics tests to detect problems with the touch screen hardware -- looking under "Component Tests" there isn't even an entry for "Touch Screen". Help! I love having a touch screen and since it stopped working, I am no longer using my personal laptop. Thank you

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RELEVANCY SCORE 102.8

My touch screen has stopped working and I can see in the device manager that the HID-Compliant Touch Screen controller is greyed out. When I click on it is say: Currently, this hardware device is not connected to the computer. (Code 45)To fix this problem, reconnect this hardware device to the computer.Can anyone help me fix this please?Thank you 

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RELEVANCY SCORE 102.8

Touch screen stopped responding to any touch afer 9 months use.    System details says - HID compliant Touch screen 'This device is working properly'. 













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A:Touch screen stopped working - HP Pavilion 23 all in one

Hi JohnSevenoaks, Welcome to the HP Forums! I have read your post on how your TouchScreen stopped responding working, and I would be happy to guide you towards a resolution! To begin, I will need to ask you a few questions: What is the Product and Model Number of your desktop computer?What version of Windows do you have installed on your computer?Did you install any new software or hardware to your computer recently?Has your computer completed its important Windows updates? In the meantime, please follow this document on HP TouchSmart PCs - Troubleshooting Touch Screen Issues in Windows 7 or for Windows 8. This should help determine if the issue is software or hardware related. Please re-post with the results of your troubleshooting, as well as the requested information. I look forward to your reply! Cheers!

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RELEVANCY SCORE 102.8

My touch screen has stopped working and I can see in the device manager that the HID-Compliant Touch Screen controller is greyed out. When I click on it is say: Currently, this hardware device is not connected to the computer. (Code 45)To fix this problem, reconnect this hardware device to the computer.Can anyone help me fix this please?Thank you 

A:Touch Screen on Envy TS 4 stopped working

Hi @Monty007, Welcome to the HP Forum! It is a terrific place to find answers and tips! For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide: First Time Here? Learn How to Post and More What is your exact model of Envy 4 Sleekbook? HP Notebook PCs - How Do I Find My Model Number, Serial Number or Product Number? I understand that  your touchscreen is not responding.  It is listed in Device Manager under HID but it is grayed out with code 45,(Currently, this hardware device is not connected to the computer) . Here is a link that I believe may help with this issue: HP Notebook PCs - Touch Screen Issues (Windows 8) Please let me know the outcome. Thanks for being a part of the HP community. Please let me know if this helps resolve the issue by marking this post as "Accept as Solution". If you require further assistance, let me know and I will gladly do all I can to help. If you wish to say "thanks" for my efforts, click the "Thumbs Up" to give me a Kudos.

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RELEVANCY SCORE 102.8

My laptop's touch screen function stopped working just a while ago. When I shut down my laptop, tere's this windows update that lasted for more or less an hour. After that, the touch screen just stopped working. Note that there hasn't been any program installation prior to the antivirus uninstallation - all programs and files contained in the laptop is as it was the moment I bought it. *Laptop's running Windows 8 Single Language













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A:S410p Touch Screen Stopped Working

hi klawdin,
 
Welcome to Lenovo Community Forums!
 
Open Device Manager and Uninstall all That start with HID- under Human interface devices.
REstart the system and see if that works.
 
Also Perform a Power Drain.
 
Hope this helps
Cheers!





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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RELEVANCY SCORE 102.8

This morning my laptop started bugging out, it shows two mouse on the screen on in the bottom corner that is just there and the mouse I am using starts flashing and going in and out. Also there are about 4 clear bubbles that just appear on the left hand side of my screen,I can't click on them and they don't do anything I don't know why they are there. And lastly my touch screen does not work at all.  I have no idea how or why these problems started.

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RELEVANCY SCORE 102

Not only are "pen and touch" no longer in my control panel, HID-compliant touch screen is not in my device manager.  Needless to say, my touch screen is non-responsive.
I have a Compaq Elite 8300.
I had problems before but everything was working 24 hours ago and I didn't make any changes since then. 

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RELEVANCY SCORE 102

The touchscreen stopped working suddenly on my Envy TouchSmart Sleekbook 4-1115dx. At first i though it was like a normal failure and that will get fixed by turning the pc off or restarting so I did not pay attention to it until now that I had restart my pc multiple times. Currently running win10. I started to believe it was because of an update a few days ago since it was when the problem started but all drivers and everything is up to date. I have checked for the HID-compliant Touch Screen driver and had to  show hidden divices in order to find it. I cannot enable it and when i check in the properties the following message displays: "Currently, this hardware device is not connected to the computer. (Code 45)To fix this problem, reconnect this hardware device to the computer." I have no idea on how to connect or how it got disconnected. I come from a similar thread but did not solve my problem. I have been researching this for hours and have not found and answer. Help please! 

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RELEVANCY SCORE 101.6

I even did a restoration of the whole computer and the touch screen hasn't started working. I started having issues when I checked into the Device Manager and noticed that under Human Interface Devices the HID Touch screen (along with a few under it) were marked as "hidden". When I did the restore I thought it would fix the problem but it only seemed to completely get rid of it?
Instead of it being marked as hidden the only things I have under Human Interface Devices is the two options for Airplane Mode Switch. 

There is no touch so Calibrate isn't effective
The pen and touch option keeps saying it is unavailable
Turning it off and on doesn't work

Please help.

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RELEVANCY SCORE 101.6

the touch screen on my 3147 stopped working. Has been fine up till now with no issues. I have made sure all the drivers are up to date. Does anyone have an idea how to fix this? Is there some setting I've messed up or missing?

A:inspiron 11 3147 touch screen stopped working

Hi,
Try the steps below and let us know if issue persists.
1. "Press Windows" key +"C" to select the search option
2. In the search box type "Device Manager" and click on it.
3. Select the "Human Interface Devices", in that right click on "HID-compliant touch screen" and select "Uninstall"
4. It will display the warning message "you are about to uninstall this device from your system" click ok
5. Restart your computer and the driver should install on its own.
Check for the functionality and let me know if issue persists.

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RELEVANCY SCORE 101.6

Hi There,
I bought Dell Inspiron 13 5368 2-in-1 a few months ago, the laptop was one of my favorite laptops ever, hence, I was using it heavily.
Sadly, the touchscreen stopped working suddenly without obvious reasons. Everything else is normal. I checked the screen or the laptop for any possible physical damage but I could not find anything. the screen is working totally fine but the touchscreen functionality is dead.
I reinstalled the device drivers without success. I have also checked the power management options and did the diagnostics.
I don't prefer to send the laptop back to dell because all my applications and files are in this laptop. 
Could you help me out find the problem, its driving me nuts :/

A:Inspiron 13 5368 2-in-1 touch screen stopped working

You have really two options:  replace the screen at your cost by yourself, or use the warranty and have Dell do the replacement.

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RELEVANCY SCORE 101.6

Touch screen stopped after updating to Windows 10 And I could not get TouchSmart to work again. Can someone help because it looks like HP have just not botherd to update drivers or systems The Laptopis an    ENVY 15" TouchSmart 16gb Ram 4TH Gen i7

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RELEVANCY SCORE 101.6

I purchased Spectre x360 convertible laptop at the start of August.  I had the computer for 3 weeks and the touchscreen and pen functions stopped working.  I called HP and they had me send the computer to a repair center.  Below is the paste of my original posts under a different thread name that was probably too specific due to the model number.  Wanted my experience to be viewable by others having difficulty with Spectre laptops: Original Thread: https://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Spectre-x360-13-4196ms-touchscreen-st...  09-26-2016 10:40 AM Bought this computer at the first week of August.  Set it up and used it for 3 weeks.  Enjoyed the flexibility of the convertible funtion and regularly used the touch and active stylus features.   Then the touch screen and stylus functions stopped working. After multiple attempts to reactivate the features (i.e., restart, new pen battery, software updates) I contacted HP support.  My assumption was that the hardware was bad, the screen had failed in some way, because the software didn't even recongize the touch ability any more.  HP support ran me through the standard solutions, so again restart, etc.  Then they wanted to reset Windows, revert back to the shipped version of the software, erasing all my files, apps, and software that I had migrated from my old computer.  That computer had been recycled at this point. &nbs... Read more

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RELEVANCY SCORE 101.6

I recently purchased a new HP Pavilion x360 with touchscreen (approximately two weeks ago). The touch screen stopped working. Root causes may be plugging in with HDMI into TV or switching to tablet mode. Under hardware and software in the control panel, I only have the following options: devices and printers,autoplay, sound, power options, display (make text smaller/larger, adjust screen resolution, how to correct monitor flicker), windows mobility center, intel graphic settings, HPCoolSEnse, Energy STAR, Interl Rapid STorage Technology, Synaptics Clickpad, and B&O audio control. I have tried everything I can find online, yet nothing has fixed the problem. 

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RELEVANCY SCORE 101.6

Hi, I have a Satellite U840t-103.

The touch screen stopped working a little while ago.
I just don't know why.

I think I may have been fiddling with the project button, but I still can't make it work again.

Please help.

A:Satellite U840T-103 - touch screen stopped working

Hi

The touch screen does not require any special Toshiba drivers.
The driver is already part of the Windows 8 / 8.1
Therefore I don?t think there is some software problem but of course, I would recommend you to recover the notebook back to factory settings using the Toshiba recovery disk just to check if this procedure would enable the touch screen functionality once again.

This is an first common procedure in case something wrong would happen to the notebook or the system.

But if system recovery doesn?t help, the notebook needs to be checked by authorized service provider for possible hardware malfunction. But let?s hope, the recovery procedure would solve your problem.

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RELEVANCY SCORE 101.6

My touch screen as stopped working. It was working fine, screen went to sleep and when I woke it up the touch screen had stopped working. Not sure if I may have push or touched something to lock or deactivate the touch screen?

There is a function key to lock the touch pad (mouse pad) on the keyboard but nothing obvious for the screen.
Thanks

A:Satellite U920T - touch screen has stopped working

If you restart Windows does it work again?

If not, you may need to send the tablet to an authorized Toshiba repair center.

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RELEVANCY SCORE 101.6

So my pavilion was a gift back in August 2015 and about a month later the touchscreen stoped working at first I thught I had turned something off but it wasn't that. I upgraded to windows 10 thinking it would solve any issues but it didn't. Ive tried everything. Also about a two days ago my pc bagan to disconnect from the wifi at random now I know something is wrong. It was purchased at Famsa so i don't really know. I've check the properties and the touch calibration isn't even there. I've kept it clean and has no visible damage.Please I need the touch ability for school and there's no point in having bought a touch screen computer if it doesn't even work properly.

A:Touch Screen stopped working for some reason and disconnects...

Hi @Pavilionuser721,Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with the touch screen and the WiFi. I will be glad to help you. Here are some documents to help.Troubleshooting Touch Screen Issues (Windows 8)Troubleshooting Wireless Network and Internet (Windows 10)Computer Might Be Infected by a Virus or Malware (Windows 10, 8) Please keep me informed of how things went. If you require further assistance, let me know and I will gladly do all I can to help you.Please let me know if this resolves the issue by marking this post as "Accept as Solution".To simply say thanks, click the Thumbs up below!  Thanks.

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RELEVANCY SCORE 100.4

So out of nowhere, my 7737's touch screen has stopped responding to touch.  Mouse works just fine.  Device manager has the monitor driver listed as a "generic PnP monitor", which sounds suspicious... and under Human Interface drivers, there is nothing listed for touchscreens, just airplane mode ***...  I have restarted, driver updated, etc. to no avail.  Any ideas?

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