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Laptop touchpad mouse is not working properly

Q: Laptop touchpad mouse is not working properly

I just reformatted the HDD on my girlfriends laptop and now the touchpad mouse is not working properly. The scroll wheel doesn't work and when scrolling down on a web page with the keyboard it goes step by step. Are their any settings that I need tochange to make it work right?

RELEVANCY SCORE 200
Preferred Solution: Laptop touchpad mouse is not working properly

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Laptop touchpad mouse is not working properly

Some touchpads require specific drivers installed. Did you install these from the manufacturer? This is the integrated one on the laptop not add-in devices?

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RELEVANCY SCORE 84.8

Hi, I have a dell laptop dell latitude e6410 running on Windows 7 32bit and mouse touchpad is irattic and not working properly, can anyone give me the right driver for that?
Thanks

A:Mouse touchpad not working properly

www.dell.com/.../driversdetails

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RELEVANCY SCORE 84

Hi, I have a strange problem with my inspiron Inspiron 15 (N5050). When I plugged in the AC charger, the touchpad / mouse does not work properly. Sometimes it moves and sometimes not eventhough I have moved and touched the touchpad. When I disconnect the AC charger, the touchpad works perfectly fine. Can anyone give me advise on this? thanks in advance

A:My mouse/touchpad is not working properly while charging

Hi suneel_zee.
Welcome to the Community,
Have you tried different power outlets? Does this happen in different locations(even outside you house/work)?
I would suggest you to release flea power.To release flea power disconnect AC adapter,remove battery,disconnect all external peripherals(USB devices),press and hold power button for 30 seconds.
Reconnect the battery and AC adapter.Check how touchpad responds with AC Adapter connected.
If the issue persists try a different AC adapter(may be borrow from some one who uses same watt Dell AC adapter).
Let me know how it goes.
Thank You

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RELEVANCY SCORE 82.4

Hello,
I am having a Dell Inspiron 5537 ci7 with Windows 8 (64-bit) running.
Occasionally the pointing device starts to malfunction (especially after high-end playing games)
 
The problem:
"When I click anywhere on a window (be it browser or windows explorer etc..), the window gets deselected. I cant browse at all.
Another browser (Chrome) specific click issue (when deselection isn't happening- The tab closes when I click on it.
Right click also does the same.. (deselects the window)
The problem is gone when I shutdown and start again - Restarting usually doesnt helps"
 
It seemed like a driver issue to me - I have installed the latest version of synaptics driver from dell (i.e. v16.3.15.3) - didnt helped.
Request support... Its really hindering my routine use

A:Dell 5537 - Touchpad/Mouse Clicks not working properly

Retyped.

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RELEVANCY SCORE 79.6

My laptop touchpad is not working properly; that is I cannot scroll properly and also have problems with the sensitivity of touch. I downloaded and installed the Synaptic touchpad driver but it is still not functioning very well. Please can someone help me with a solution.
The name of my Laptop is; Compac Presario CQ50-115NR Notebook PC
Thank you.
 

A:My laptop touchpad is not working properly

Go to Start -> control panel -> Hardware and Sound.

Somewhere in there you should find adjustments for the sensitivity.

If this does not work please state your operating system for further help and try it with a USB mouse.
 

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RELEVANCY SCORE 79.6

Hello hi im lili b any my toupad isnt working right the dang strolling up or down wont work and I cant fix it I have an hp pavilion dv4 1435dx could someone help mi find the orrect driver that could fix it
 

A:Laptop touchpad is not working properly

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3979336&lc=en&cc=us&dlc=en&lang=en&cc=us

You should find the drivers you need here. Click on next By the windows 7 64 bit box.
 

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RELEVANCY SCORE 79.6

My scrolling up and down option of touch pad is not working what should I do...?
 

A:My laptop touchpad is not working properly

Are you referring to the the right side scroll bars on laptop touch pads that allow you to scroll up and down pages?

Try updating the driver for your touchpad and see if that helps.
 

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RELEVANCY SCORE 73.2

I purchased my Laptop 8 months ago with Windows 8.  Worked perfectly. Upgraded to Windows 10 after 1 week, and still worked perfectly for 7 months.Now the mouse and the touch screen does not work properly.If I hook up external mouse, it works perfectly.Tried to resolve with HP support, but after getting cut off on the support line 3 X finally talked to support who said it is a Windows 10 issue with their drivers, even though it worked perfectly on Windows 10 for 7 months.Told me it is not a hardware issue, even though it obviously is, works perfectly with an exteranl mouse, and that I would have to pay $100 for him to supoort looking at the OS Drivers.Should I do a wipe, re-install Windows 8, and then phone to get support since HP will not support any issues if you are running Windows 10?Thank you

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RELEVANCY SCORE 72.4

Well... Thats about it. My left click was working and then all of a sudden. BANG. stopped. Moving the mouse with the touchpad and using the mousepad to left click still works as does the right click button on the touchpad. Any solutions?

A:Left Mouse Click on Laptop Touchpad stopped working

I assume you have checked your settings in Control Panel > Mouse Properties?

It will save a lot of time if you can determine whether this is a hardware problem or a software problem.
Try this: Download a copy of UBUNTU. Put this on a USB stick. Boot from the USB stick and choose to Run The Program (you do not need to install it on your hard drive). Then check to see if the mousepad works OK in UBUNTU. If it does then it is a Windows/Software problem. If it doesn't then it is a defective mousepad.

Download Ubuntu Desktop | Download | Ubuntu
How to create a bootable USB stick on Windows | Ubuntu

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RELEVANCY SCORE 67.6

Not really sure what genre this problem should be on. However i have recently purchased a Fujitsu Siemens Amilo Li2727 notebook. Working fine when i got it but i decided to use a usb mouse instead of touchpad now the touchpad has stopped working entirely even when usb mouse id plugged out. i really want to resolve the problem. i have already gone onto control panal, mouse but the touchpad does not come up as a device. Any help appriciated thanks.

A:Touchpad not working, usb mouse does, touchpad never works even w/o usb mouse

Hello Tristan,

Welcome to the forums.

Been a while since I had a laptop, but I seem to remember there being a setting on what to do with the touchpad when the mouse is plugged in. Unfortunately I don't remember where and have no way of finding it.

Have you tried rebooting with the mouse unplugged?

Sorry I can't be of more help. The manual for the laptop ought to have that info in it somewhere.

Gary

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RELEVANCY SCORE 65.6

i am using hp ay008tx and have installed latest driver as recomended on hp website of SYNAPTIC TOUCHPADV1.3.. sometimes i have to click twice ot thrice to get one click.

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RELEVANCY SCORE 65.6

Hi i have hp i7 4712 laptop.but its touch pad is not working properly.Because when i using it some its stop for few minute and then it start working.

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RELEVANCY SCORE 65.6

OK so now if my touchpad is switched on the mouse cursor sometimes makes continuous erratic movements around the screen. Turning it off solves this problem. Is this a sign it's wearing out, or is there something I can do to stop this?

A:Touchpad not working properly

What state is your laptop on when the touchpad issue occurred? This happens on my fujitsu laptop when charger is plugged in. After a quick googling, found out that I just had to put the "brick" part of the charger to a good distance away from my laptop. Worked wonders! Issue usually happens with replacement chargers (due to voltage or ampere incompatibility).

Not sure though if this was your case.

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RELEVANCY SCORE 65.6

No idea if this is hardware or software, but I'm trying this first.

I have an Inspiron 1525 laptop running Vista. My touchpad stopped working for some random reason a couple days ago except for the buttons. It might have started working again a while ago, but I just noticed 2 hours or so again that it was working, except for 2 things: I can't do that... uhhh... dunno what it's called, where you click the two buttons together and it does what clicking the mouse wheel on a normal mouse would do... and I can't scroll. The thing on my taskbar that tells me where my finger is on the touchpad has disappeared, as well.
 

A:Touchpad not working properly

Touchpads are usually proprietary pieces of hardware that have drivers supplied by the manufacturers. Check your device manager and settings in Control Panel (it may be under the Mouse settings) to be sure everything is all right there.

You might also go to the manufacturer's web site to check on a driver, and maybe an update to it. You could always reinstall it, anyway.
 

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RELEVANCY SCORE 65.6

My hp touchpad isn't working properly. It stops after sometime and windows 8.1 is working really slow. Kindly fix this issue as soon as possible. I shall be highly grateful to you.

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RELEVANCY SCORE 65.6

My touchpad is not working properly.I can drag my cursor using it but am unable to hold it or tap it to select something which causing several inconvenience.

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RELEVANCY SCORE 64.8

Hi I have a Samsung RV510 laptop and I have a problem with the elan touchpad. It can scroll up and down but I when I click or tap on anything it doesn't do anything. I am using a USB plug in mouse but I am working on an university assignment and I need the USB portal to save my work on an USB key. Before Christmas I had the same problem and I went into the tech support in uni and he said that I had set the left click button to right click function or something like that and he went into control panel and mouse to resolve the problem. He fixed it by doing something in Mouse under Control Panel but I just can't remember what and by the way I have the setting where the elan touchpad is disabled when an USB plug in mouse is inserted. I really need help today if you can ! I have tried to adjust the settings of the touchpad in Mouse in Control Panel but even switching the buttons does not do anything to solve the problem. Sometimes when I start the laptop the touchpad works fine but an indication that is going wrong is when I am scrolling the screen with the touchpad the pop up that appears on screen when one right click appears by itself and keeps appearing whenever on the screen I move the touchpad mouse. After that the tap to click as well as left and right click buttons fail to work at all and I do not know if this is a software problem or is it a hardware problem as I said I encountered this problem already and now it's returned. Thanks
 

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RELEVANCY SCORE 64.8

Brand new chromebook and the touchpad lags, or does't respond correctly (scrolling when it shouldn't, clicking the wrong area, etc.)  Is there somethig I can do to fix this?

A:chromebook CB5-311 touchpad not working properly

Factory resethttps://acer.custhelp.com/app/answers/detail/a_id/11188/~/how-do-i-recover-my-acer-chromebook%3F Replace the Chrome O/S recovery drivehttps://acer--uk.custhelp.com/app/answers/detail/a_id/27636/~/how-to-create-recovery-media-for-a-chr...

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RELEVANCY SCORE 64.8

1. when i start my laptop, touchpad works fine but after a while it starts missbehaving. right click n left click work fine but cursor is out of control.i have checked if its driver is not updated but it is updated.i uninstalled its driver n installed it back but even then it is not working. i read somehwere if its touch screen is turned off then touchpad works fine but even if i turn touch screen off it does not work.2.i dont know about other function keys but i use function keys for brightness and volume all the time. i dont know if it was last window update or what else went wrong that these function keys are not helping anymore. These keys still make a pop up sound which means keyboard buttons are working fine.please help.

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RELEVANCY SCORE 64.8

I bought a Lenovo G50-80 (intel(R) Core i3-5005U, 2GHz) a few months ago. A week after buying, I noticed touchpad not working properly while charger plugged in, also it was not working while my printer?s USB cable connected. Touchpad button and finger tap working fine but, cursor hanging or moves very slow. When I unplugged the charger and printer cable touchpad working fine. But, it was not working anymore (it is also not working properly when the charger and printer?s USB cable unplugged). Usb mouse working perfect.My Laptop have installed windows 7 64bit operating system. I tried to reinstall windows 7 64bit ultimate and professional os (Not other like windows 8 or 10), I updated a latest bios and touchpad driver from Lenovo and synaptics website, But I am getting same problem.

A:Lenovo G50-80 touchpad not working properly when t...

Hi there, Nmparmar          -
 
Thank you for writing in to the Lenovo Forum - happy to have you here today.
 
Can you try to:
Make sure you use the original 65W 20V/3.25A or 90W 20V4.5A AC adapter that came with the unit.
 
Plug the AC adapter in another wall outlet in your house (preferrably another side of the house) - if this works, the original wall outlet that you used before when you got the issue may not be properly grounded.
 
Perform a power drain by:a turning the PC OFF. Remove the battery & AC adapter then hold the power button for 30secs. When done, reinsert the AC adapter and battery then boot into the BIOS by pressing F2. When inside the BIOS, press F9 to reset default settings and press F10 to save and exit.
 
Update the Touchpad Driver below:
 
Synaptics Touchpad Driver      
 
Update us how it goes.
 
 
 
 
Regards,
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution

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RELEVANCY SCORE 64.8

I upgraded windows 10 about 2 days ago and from that my elan touchpad starts to not working after some minutes of usage, it always detects an unexisting tap.
I tried to uninstall and reinstall the driver but it seems to not working.
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

A:G50-80 - Elan touchpad not working properly after ...

Good day and welcome to the community.Please provide more information about your system model, otherwise it may be difficult for the community to assist you. We will also be able to confirm that your post is in the proper forum.Regards.
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

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RELEVANCY SCORE 64.8

I have a HP Pavilion DM4-3099se Laptop with a Intel Core i5 dual core processer and 6GB of RAM. On this laptop is a Synaptics touchpad and uptill now it was working fine. It recently started glitching and now when i move my finger on the touchpad, the mouse moves but it repeatedly stops and then starts moving and then moves in all different directions. I went to the Synaptics website and installed the latest drivers for the touchpad and the installation was successful but the trackpad was still the same way. My external wired mouse works fine right now though. I tried restoring my system the earliest point there was on the list and still no improvement on the touchpad. Please help. Thank you.

A:SYNAPTICS TOUCHPAD NOT WORKING PROPERLY!

Thanks everyone for reading but I already fixed the problem. My computer shipped with two Operating Systems, one being windows 7 and the other being HP QuickWeb. I just booted into HP Quickweb and my trackpad was working fine and then i booted back into windows and it worked perfectly after that. I just though i would let you know and can somebody please close this topic because i dont know how to. thanks.

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RELEVANCY SCORE 64.8

my laptop keyboard not typing but I know its working cause when i hit CAPS LOCK the indicator light will switch on and when i hit letter N network will show up... touchpad also not working properly... when i double click my file document, the property document will show up not the document itself. when i hit right click nothings happen or nothing showing up... but when i accidentally hit ESC right click button work perfectly but left click button still doesnt work.... and every time I restart my computer I always hit ESC just so the right click button will work.. I already refresh/reset/reformat my computer... nothings changeI even Upgraded the Bios.... still nothings changeI Uninstall/install alps touchpad driver... still notings change  Please help me... I dont Know what to do anymore 

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RELEVANCY SCORE 64.4

I love my Satellite T110-107 but there are issues with the TouchPad.

1). The mouse cursor doesn't move at times. With this one I can get it to move by taking both hands away from the laptop for a moment.
2). The mouse cursor suddenly 'shoots' off to the right hand of the screen.

I've tried changing the touchpad sensitivity to both the minimum and the maximum levels, i've adjusted the 'Palm' sensitivity but nothing seems to help other than by making the sensitivity low which helps a little.

I've also noticed that when the laptop is on my lap, the problem is worse than if it's on a table.

I think that it's a problem with a build up of static on the case.

Any other ideas?.

A:Satellite T110-107 - Touchpad not working properly

Hi buddy,

I use Satellite T110 for months now and really and no problem. Everything runs great and I don?t have any problems. It?s really great notebook!!!

So it must be something wrong with yours or installation.
First of all I would recommend updating the touchpad driver. You can download it on the Toshiba website:
http://eu.computers.toshiba-europe.com

After this you should test it again. Check also the touchpad settings again. There are a lot of settings to improve touchpad.

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RELEVANCY SCORE 64.4

I upgraded windows 10 about 2 days ago and from that my elan touchpad starts to not working after some minutes of usage, it always detects an unexisting tap.I tried to uninstall and reinstall the driver but it seems to not working.

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RELEVANCY SCORE 64

Troubleshooting a fairly new HP laptop. Had been infected with a virus. Cleaned it all up but was experiencing erratic mouse behavior. The customer claimed the behavior started when he got hit with infection. While the pointer itself moves fine the left and right mouse buttons intermittently act like they are being held down causing the pointer to drag and highlight everything in site. At other times the buttons do nothing at all. At other times the left mouse button triggers a rightclick menu. And at other moments all mouse control is fine. This occurs equally on the touchpad or when using an external USB mouse. I tried disabling the touchpad completely but the problem still occurs when using the external mouse. I tried updating the sypatics touchpad driver but that made no difference either. I finally resorted to wiping and completely reinstalling windows but the problem still persists. For the hell of it I then updated the BIOS firmware but that made no difference either. All keyboard function work fine so I have been having to resort to using the arrow keys and alt tab and such to navigate around. I ran a Passmark Burn in Test and everything passed. 
 
A couple of additional points. I ran the Hirens Boot CD which is similar to the Ultimate Boot CD. I then booted into the Mini Windows XP and the same erratic mouse behavior occured so this is clearly not an operating system issue. Also when I wiped and reloaded Windows I used the HP Recovery partition and ran thei... Read more

A:Erratic mouse behavior with external mouse or touchpad on HP laptop

Try a different mouse?
 
Uninstall, then replace...mouse/touchpad drivers?
 
Louis

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RELEVANCY SCORE 63.6

Hi, I got my HP ENVY 15t-q100 CTO Notebook PC in September, 2014. It has Windows 8.1, 64-bit. For the first few weeks of use, I did not have any issues. Then, I started having more occurences of cursor/touchpad issues to the point where it happens every hour of use (not an external mouse issue): Jumps around on screen (a few millimeters to inches). Move incrementally on its own without me anywhere near the laptop (generally spazzes to the left). Not allow scrolling/normal touchpad functions when issues are occuring. Functions as if I am holding down the click button while I try to move it - most frustrating part when I am doing important work. Randomly click stuff as I attempt to move it.  Here is what I have tried to do to fix it and has not worked:Roll back driver (didn't work). Update driver (no updates available). Reset device (works for a minute or so). Restart (I do this daily anyway). Reduce cursor speed and other mouse options suggested online.   I have seen similar issues for the HP Envy 17 and other notebooks, but no actual fixes have been proposed. Please help me with this issue. 

A:Cursor jumping, sporadic, and touchpad not working properly ...

Hi Please find the link given below might help you to fix your issue. In case you have already tried the steps let me know. Link Try updating the Bios then update the update the driver. Try performing a system restore to the date where unit was working fine.

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RELEVANCY SCORE 63.6

Hi. I'm a first-time user and happy to have found your website!

My operating system is Windows 7. I am using a wireless Logitech Mouse (uses USB hardware). I have had this laptop for 5+ years.

PROBLEMS:
1. The touchpad will not ?turn off.? Under "Mouse" on the Control Panel, functions for the Dell Touchpad should allow me to simply turn the touchpad on and off. Regardless whether it is in the on or off position, it is still on.
2. Even when I don?t touch the touchpad, the cursor skips around the screen, highlights text and deletes text. Typed text re-locates within earlier typed text.
3. There is an on/off light at the top of the touchpad that indicates the touchpad is on/off. This is not working.
4. Also this panel item allows me to manage sensitivity, buttons, gestures & edge scroll & zoom. I can work these, but the Edge Scroll & Zoom buttons do not see to change the settings.

WHAT I HAVE DONE TO ATTEMPT RESOLUTION:
1. I have checked the drivers for both the touchpad and mouse and I get messages that they are each up to date
2. Because the touchpad will not turn off, I have tried to manage the buttons to turn down the sensitivity, to minimize movement of text. This does not help.
3. Turning on ?Disable Touchpad & Point Stick when USB Mouse present? does not disable the touchpad.
 

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RELEVANCY SCORE 63.6

The hinges on my computer were askew, so I sent my computer to the service center. After 3 weeks, they returned my computer to me and told me that the top "chassi" and the bottom cover have been replaced. Not sure what they meant, because the people that fixed my computer were not there at the store to explain it to me, but I'm assuming that it's the top and bottom cover of my computer. I was told that the hardware and the software are still intact, because they didn't have to alter anything during the reparation of my computer. The first thing I noticed when I started using my computer again is that it is very slow. It makes that "thinking" clicking sound all the time, even when I'm not using the computer (No programs/files open, long after the computer's startup). The system was VERY slow. It was laggy and irresponsive most of the time. I deleted multiple useless files and download new antivirus software to make sure that my computer is clean. The computer is no longer laggy, but the "thinking" sound is still there (it's there all the time).  The second thing I noticed is how my touchpad didn't respond to my click. I can move the cursor around perfectly fine, but I cannot click. Neither with a tap on the touchpad nor with an actual click on the touchpad. The touchpad registers my touch, but not my click :/ Does this have anything to do with the aforementioned hardware/software/harddrive/drivers? (My computer terminology is terrible, sorry). Thank you.&nb... Read more

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RELEVANCY SCORE 63.6

The touchpad on brand new Lenova Yoga 720 does not function properly. After install, mouse pointer does not show and the touchpad does not work. The only way to get around on the computer is the touchscreen. Keyboard still works. A hard reset solves the problem temporarily. To get the mouse to show and the touchpad to work, I will have to hard reset the laptop everytime before desired use. If the computer goes to sleep, the touchpad dissapears. I do not think that the touchpad shows up anywhere in my devices. I am not sure because I do not know what the file may be called. Otherwise, I would uninstall the driver and re install. Support said to download driver off website, there isn't a touchpad driver available for download. I'd like to keep this laptop  and correct this issue. But it is a new computer so if there isn't a solution soon, I will return it instead of wasting time adding to it. Seems that many have had similar issues. Anyone any closer to an answer? Hello? Help?  

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RELEVANCY SCORE 63.6

Hi,

On windows 7 the touchad isn't working properly meaning that I can't scroll on pages by sliding my finger at the edges of the touchpad. It worked perfectly witn Vista and now it's not. I have 64bit version.

I searched for new drivers but there aren't any. How should I resolve this?

Thanks,

A:Portege M800 - Touchpad not working properly on Windows 7

What Model do you have exactly?

PPMxxx-xxxxxx?

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RELEVANCY SCORE 62.8

I have Lenovo G50-80 (80E5) Laptop with Intel® Core? i3-5005U Processor (2.00 GHz) Processer,My laptop Have 4 GB Ram and 1 TB Hard disk (Windows 7 32bit OS).My Laptop touchpad work fine when used on the bettery, but when i plugged in charger touchpad was not working properly and mouse working perfect, when i unplug my charger mouse and touchpad work proprely. I trid to reinstall touchpad driver many time from Lenovo and synptics website but problem was not solvedi have no other power supply to try.
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

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RELEVANCY SCORE 62.8

Hi guys, I hope someone can help me with this:

So I recently upgraded from Windows 8.1 to Windows 10 and I noticed a few issues with the touchpad on my laptop.

1: two finger scrolling no longer works. Now I have to drag one finger on the right edge of the touchpad up and down in order to scroll vertically.

2: I've also noticed the blue loading circle beside the pointer keeps flashing roughly once per second whenever i leave it alone, even if I am not running any programs. I can leave it on the desktop and the blue circle still keeps flashing.

It appears Win 10 installed a new driver called ELAN Input Device. That's what it says when I go to the device manager.

However, when I go to the settings menu>devices>mouse and touchpad>additional mouse options to the mouse properties, there is no way to configure the gestures.

I found out that I have to go to the Elantech folder in program files and run the ETDAniConf application and that brings up the gesture customization menu. However, when I run the program the option for two finger scrolling, pinch zoom, etc. are checked on, as is the default. There is no option for one finger right side scrolling like I mentioned earlier. And, as I said, the blue circle keeps flashing when idle.

My laptop is a MSI GT60 running Windows 10 upgraded from 8.1 which was updated from 8.
Any help would be greatly appreciated. To sum up, ELAN is messing up my touchpad and the pointer loading circle keeps flashing when idle... Read more

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RELEVANCY SCORE 62.8

I bought this laptop 4 hours ago. Within 20 minutes of me setting it up, I began have alot of issues with the touchpad. I tried installing the newest drivers, troubleshooting, and all of the other stuff that has been reccomended to other people and Im still having this issues. I did abit of research, and it seems that almost everyone with a control zone touchpad is having alot of issues. Is there any way to fix it? And when will HP acknowledge the fact that this touchpad needs to be fixed, and do something about it?

A:Control Zone touchpad not working properly Hp Envy m6 n010dx

Dear Customer,Welcome and Thank you for posting your query on HP Support ForumIt looks like you are facing difficulties with the Touchpad of your NotebookWe will surely assist you with thisSteps to drain the Static charge and loading default BIOS settings to resolve the issueStep 01. Turn OFF the NotebookStep 02. Un-plug the Power/AC Adapter and also remove the Battery tooStep 03. Press and Hold the Power Button of the Notebook for a full minuteStep 04. Now let's re-insert the battery back in and plug back the Power/AC AdapterStep 05. Start the Notebook and keep tapping F10 Key during the startup to access the BIOSStep 06. Once you get to the BIOS, Please press F5 Key to load setup defaults for the BIOSStep 07. Now let's press Esc/Escape Key. Save Changes and Exit - YesStep 08. Now please wait till the Unit loads the Windows Operating systemNow please re-install the touchpad drivers from HP Website in order to resolve the issueNote: After performing all the above shown steps if you still have the same issue that could be a hardware issue and I strongly recommend you to get the Notebook replaced as its brand new. You have a 30 days time from the bill/invoice date to get your unit replaced either from HP directly or from the point of purchase where you bought it from.Hope this helps, for any further queries reply to the post and feel free to join us again**Click the KUDOS star on left to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as... Read more

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RELEVANCY SCORE 62.8

I recently updatet my Laptop (Z930-12m) to windows 10, everything is working fine so far, except the Touchpad (Synaptics).
I can't scroll any more and also the momentum setting I used before seems not to be working any longer.

So I ask myself are there any updates for the drivers planed for this? Or can I get them anywhere else?

A:Portege Z930-12M - Touchpad is not working properly after Windows 10 update

Update:
The scrolling on the touchpad works now, I just did not adjust the settings properly.
But the momentum still does not work.
Anyhow, I found a view drivers for my laptop
http://win10upgrade.toshiba.com/swup...=DE&country=AT

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RELEVANCY SCORE 62.4

I have Lenovo G50-80 (80E5) Laptop with Intel® Core? i3-5005U Processor (2.00 GHz) Processer,My laptop Have 4 GB Ram and 1 TB Hard disk (Windows 7 32bit OS).My Laptop touchpad work fine when used on the bettery, but when i plugged in charger touchpad was not working properly and mouse working perfect, when i unplug my charger mouse and touchpad work proprely. I trid to reinstall touchpad driver many time from Lenovo and synptics website but problem was not solvedi have no other power supply to try.

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RELEVANCY SCORE 61.2

My computer's mouse suddenly woking strangely. I cant use left mouse button in vlc player. Icons does not move using left mouse button, Cant copy files by dragging icons with Right mouse button. I can select the icons though. What should I do???

A:Mouse not working properly

Try a different mouse First.
You can also go into Control Panel/Mouse and reset the settings. Or try downloading the drivers from the mouse manufacturers web site.

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RELEVANCY SCORE 61.2

Hi all on TSG,
First time posting here so dont be too mean thnx!

My laptop has a problem with it's USB ports
Im currently using a Windows Vista Home Premium with SP1

Im using a ASUS Notebook A8 series (about 2-3yrs old?)

The USB ports on my computer have all gone a little wonky but (thankfully) my laptop cooler and thumbdrive still work on it (although albeit crazy at times)

---------
The problem

When i plug in the Plug and Play mouse from microsoft or any mouse except for the ASUS mouse which came with the laptop none of them work. The light comes on so I know the power is working. But when i move the mouse there is no response from the screen.
When i check the controlpanel->mouse no other devices pop up apart from my synaptics touchpad.
When i check the device manager ->
[i also get this problem with many Bluetooth Peripheral Devices which keep asking to be installed (its such a hassle to keep closing them)] the mouse does not appear even after trying to update the hardware. basically the laptop does not detect the mouse. the mouse is Microsoft Notebook Optical Mouse
I tried many other mice and i always get the same problem

Basically all my USB ports are ****ed.
I think there might be something wrong with the USB files in my computer?
Or smth to do with the INF files.

Please help and ask for any extra details which you might require in order to assist me

This issue has been bugging me for such a long time.

Cheers
 

A:USB mouse not working properly?

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RELEVANCY SCORE 61.2

When I try to choose someone in a drop-down menu to send an email to, my mouse cursor changes to a drawing tool with the plus sign. I don't usually use the wheel to scroll, but I place the cursor on the arrow and hold down the left button to scroll. Can anyone tell me how to keep this from happening?
 

A:mouse not working properly

reinstall/install any mouse drivers that you might have.. Also post the make/model of your mouse, USB or P/S2 mouse?
 

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RELEVANCY SCORE 61.2

Ive got vista ultimate 64. With a standard computer.
My problem is that I cant configure my mouse buttons.
After I install the latest 64bit mouse driver, and click on the mouse icon to configure the mouse buttons, an error pops up that says -

'Some mouse settings might not work until you connect a Microsoft mouse to a USB port on your computer or set up a Microsoft mouse that uses Bluetooth technology'.

The problem is that I have a microsoft mouse that is connected to a USB port.

The mouse works fine on my spare XP computer so its not the mouse that's faulty.

I tried separate microsoft mice - wheel mouse optical and the intellimouse optical, both by microsoft and both have same issue.
I tried different usb ports and same happens.
I tried the ps2 port and same happens.
I uninstallled all mouse drivers and reinstalled but no help.
Basic left and right click works but cant configure the wheel button.

It was working a week ago, but I went for a holiday and when I came back it was faulty.

All vista updates are installed, security is the windows firewall, AVG free antivirus, and windows defender, but none of these have been a problem before.

Reinstalling vista is not an option, it takes 70+ hours to restore my comp to its working condition, I dont really have the time to do that. And im not really sure it would work anyway.

Can anyone think what may be happening, or how to fix? Im not a pro at computers.

thanks in advance for answers.

A:Mouse not working properly.

Go into your device manager and uninstall the mouse.
When you reboot it will re-install the mouse as it will "find new hardware".
Post your results.

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RELEVANCY SCORE 61.2

hi. i have an hp pavilion dv7-1175nr laptop and it is only a few weeks old. i installed my wireless mouse to it but now when i go to use the mousepad on my computer without the laser mouse the scrolling capabilities do not work. the little line that you can use to scroll up and down the page doesnt work. tried going into devices and seeing if i could reset something, but there is no hardware listed for the original mousepad. help!
 

A:mouse not working properly

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RELEVANCY SCORE 61.2

Hi all,

This is a long shot but in the last week or so my mouse has been freezing up. It stops moving for about 5 seconds at a time and that happens about 5 times a minute. It is an infered mouse that came with my Acer computer. Computer is only about 4 months old. Any suggestions?

Thanks in advance.
 

A:Mouse not working properly

If its a wireless mouse it could be signal interference
 

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RELEVANCY SCORE 61.2

I have an HP Pavilion 521n with Windows XP and I'm having much trouble with my mouse, I thought I had a virus but Norton doesn't pick up one and I've also reformatted my computer...any ideas? I have now tried cleaning my mouse and it didn't help still acts the same.
 

A:Mouse not working properly

Welcome to TSG
I have few questions for you - rather then put a large number of solutions would you mind answering the following
what sort of trouble with mouse?
what sort of mouse?
have you cleaned the mouse? - symptoms - mouse jumping, unable to hover over a spot
have you had a look in the device manager?
 

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RELEVANCY SCORE 61.2

I am using a predator GM-4600 with my HP DV7 laptop, I never had any problems with the mouse before until recently.
My mouse seems to be disconnecting every now and then. Some days it works fine and some days it just struggles to work.
At first I thought it might be a driver problem so i tried to reinstall it because I had the latest update, although that didnt really work.
I have tried to use different USB connections on my laptop, the problem comes is when I do that it says driver installed but then I keep getting pop-ups from windows asking me if I want to install the mouse driver (HID Compliant).
Even if I do click yes, it still comes up and up.

The mouse still works fine, I tried it on another computer and had no problems.
Im not too sure either its my windows vista thats being silly or maybe my USB ports are malfunctioning.

Any suggestions?

Regards

Gurpz89
 

A:Mouse not working properly

This is a wireless mouse?

I use 3 MS wireless mouse, and they're really subject to interference even over a short distance when another device is between the mouse and antennae.
 

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RELEVANCY SCORE 61.2

I'm running Win 10. My laptop is a Asus Zenbook UX501VW. I have tried reinstalling multiple drivers, multiple times, to no avail. Oddly, the touch screen still works perfectly fine, and for a while I was able to get gestures working on the touchpad (pretty much just scrolling), but now those don't work again. I have also tried three different mice, none of which worked (Microsoft WirelessMobile Mouse 3500, Kinzu V2, unsure of the model of the third).

This started suddenly about three weeks ago and I've been trying to fix it ever since. Like I said before I've tried reinstalling a bunch of drivers, including the ATK pack and Asus SmartGesture drivers, as well as the Microsoft Wireless drivers, yet nothing seems to work. If anyone has some insight on this issue it would be greatly appreciated, I work with adobe editing programs and the touch screen has been more than frustrating to use on these programs.

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RELEVANCY SCORE 61.2

Have a Dell e6420, running Windows 7 pro.
Problem:
Mouse in Devices only has PS/2 Compatible mouse, installed automatically.
Touchpad is working, although there are no settings for it in the Mouse options. Impossible to increase sensitivity, and it's really slow. Attempted to download drivers from Dell website, tried touchpad drivers version 6, 7, and 11, none worked.
New mouse was installed, driver installed, Steelseries rival gaming mouse was recognized on the Steelseries application, but no response on screen, and error in the device manager. Indicates missing driver for Rival Gaming mouse. Auto-update doesn't produce anything but continues running, requiring shutdown through task manager.
I'm not sure where to look anymore, any advice would be appreciated.

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