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Windows 7 SP1 not pulling updates / SURT corruption count of 111

Q: Windows 7 SP1 not pulling updates / SURT corruption count of 111

I've got a system that was acting weird on, running slow, etc. I did an repair install of Windows 7 SP1 over the existing OS and can't get all of the Windows updates to roll.

I attempted to do SFC /SCANNOW and it reports no integrity violations.

KB947821 was run overnight and this evening, I found the computer still running it with the "Searching for updates" prompt.

CBS folder is attached.

SFCFix shows:
---------------------------------------------
SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-01-07 21:29:07.744
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.

AutoAnalysis::
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 111
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2017-01-07 21:29:17.739
-------------------------------------------

I've looked around the forums online and tried various things, but can't seem to get the updates to pull down correctly.

Thanks in advance for any assistance that can be provided.

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RELEVANCY SCORE 200
Preferred Solution: Windows 7 SP1 not pulling updates / SURT corruption count of 111

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 112.8

I've previously posted for help under "Performance & Maintenance". I thought it would be more appropriate to ask for help here.

I believe I've a corrupt file system/registry. The windows explorer hangs a lot. I've a hard time accessing files on the hard drive. Ran Malwarebytes, NOD32 online scanner. It's all clean. SFC doesn't run.

So, I've run SFCfix.exe & attached the most recent version of SFCfix.txt & CBS.zip.

I've attempted some repairs by running Windows Update Readiness tool, looking at CHECKSUR.log, by downloading the individual updates mentioned in the log, placing them in C:\windows\temp\checksur\packages folder, and running WURT again & the summary of checksur.log reads.

Seconds executed: 1718
Found 106 errors
CSI Manifest All Zeros Total count: 2
CSI Payload File Missing Total count: 1
CSI Payload File Corrupt Total count: 1
CBS MUM Missing Total count: 3
CBS MUM Corrupt Total count: 6
CBS Catalog Missing Total count: 5
CBS Catalog Corrupt Total count: 3
CBS Registry Error Total count: 13
CBS Watchlist Package Missing Total count: 72

Unavailable repair files:
winsxs\manifests\x86_microsoft-windows-packager_31bf3856ad364e35_6.1.7601.22853_none_f074c244483f4149.manifest
winsxs\manifests\x86_microsoft-windows-packager_31bf3856ad364e35_6.1.7601.18645_none_eff7f4132f17bb15.manifest
servicing\packages\Gin8IP-Microsoft-Windows-DownlevelApisets-Com-WinIP-Package~31bf3856ad364e35~x86~ja-JP~7.1.7601.1649... Read more

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RELEVANCY SCORE 104.8

I believe I've a corrupt file system/registry. The windows explorer hangs a lot. Accessing files in drives takes too long. Ran Malwarebytes, NOD32 online scanner. It's all clean. SFC doesn't run.

So, I've run SFCfix.exe & attached the generated SFCfix.txt. I've also attached CBS.zip. Please help.

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RELEVANCY SCORE 74.4

Hi,
I just ran CheckSur Scan and there are some problems that I can't fix alone.
You'll find enclosed the log file
Thanks in advance for your help !

A:SURT corruption issues

Hello again
Here's the error list - slightly abridged..

Code:
Summary:
Seconds executed: 4362
Found 65 errors
CSI Manifest All Zeros Total count: 53
CBS MUM Corrupt Total count: 6
CBS Catalog Corrupt Total count: 6

Unavailable repair files:
winsxs\manifests\amd64_microsoft-windows-i..nternetcontrolpanel_31bf3856ad364e35_11.2.9600.17207_none_71a4711066d83b13.manifest
winsxs\manifests\amd64_microsoft-windows-s..-jscript9.resources_31bf3856ad364e35_11.2.9600.17207_en-us_c425f8bb8d103b17.manifest
winsxs\manifests\amd64_microsoft-windows-ie-f12tools.resources_31bf3856ad364e35_11.2.9600.17207_en-us_8d13b12bc9f0c3b8.manifest
winsxs\manifests\amd64_microsoft-windows-ieinstal_31bf3856ad364e35_11.2.9600.17207_none_cb06a41ea6a2081d.manifest
winsxs\manifests\amd64_microsoft-windows-ie-diagnosticshubis_31bf3856ad364e35_11.2.9600.17207_none_f259db3fd643baac.manifest
winsxs\manifests\amd64_microsoft-windows-i..osticstap.resources_31bf3856ad364e35_11.2.9600.17207_en-us_6d650557f9d1d6fe.manifest
winsxs\manifests\amd64_microsoft-windows-i..riptedsandboxplugin_31bf3856ad364e35_11.2.9600.17207_none_3e46a8a9805d3113.manifest
winsxs\manifests\amd64_microsoft-windows-i..riptcollectionagent_31bf3856ad364e35_11.2.9600.17207_none_9832130dadca15bd.manifest
winsxs\manifests\amd64_microsoft-windows-inetres-adm.resources_31bf3856ad364e35_11.2.9600.17207_en-us_5208ad7c927bb33c.manifest
winsxs\manifests\amd64_microsoft-windows-i..etexplorer-optional_31bf3856ad364e35_11.2.9600.17207_n... Read more

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RELEVANCY SCORE 70

Hello, I recently replaced a defective HDD in my laptop with a new WD Black 750G HDD, re-installed my Windows 7 image using my recovery DVDs, but can't seem to update Windows OR start Windows Defender (error 0x8e5e0247). I followed the steps from "Windows Update Posting Instructions" and am listing the results:-

1. System Update Readiness Tool installation resulted in error:0xc8000247.

2. Also performed SFC Scan three separate times and received the same "WRP found corrupt files but was unable to fix some of them." (see attached CBS)

When I manually try to install updates, I get "Windows Update cannot check for updates because the service is not running. Restart your computer." But if look in local services (Task Manager) Windows Update is started & running.

Any help in resolving this issue would be greatly appreciated.
PS: There were some programs included in the restore, Norton AV being one of them. I uninstalled it, then downloaded the Norton Removal Tool & ran that as well. I'm mentioning this because it was recommended several times in other threads regarding this same error.

A:Cannot install Windows Updates & error 0xc8000247 while running SURT

Any Help?

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RELEVANCY SCORE 64.4

Hi Everyone,

My Win 7 Home laptop was working fine a couple days ago. Didn't do anything different, didn't download or install anything.

Last night I noticed the fan was running constantly and saw one of the svchosts (the one for windows updates, forgot the name) was consistently at 70% usage. I have updates to notify me of new updates, but let me install.

I manually clicked windows update and saw 36 updates available (no windows update shield in notification area btw). I try to install the updates but it just sits at 0% for a while then I canceled.

I try various ways to fix Windows Update, from MSfixit, various hot fixes, reset and re-register, and running a script that clears all Windows Updates.

I manually try to do Windows Updates again, shows no updates (as history was wiped) And search for updates. The blue bar runs and runs, and just keeps searching.

I ran Cccleaner, Antspyware scans, anti virus scans, spybot, and a few other stuff and still nothing. Any ideas?

A:Svchost almost 100% and Windows Update not pulling updates

Well it happened to me as well... try to run task manager...show all processes.. delete svchost ... after u delete it tends to get that message that u dont want it to consume whole processor.. you may have to restart ... n the problem seems to b with updates to sp1

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RELEVANCY SCORE 63.6

Hello.

I can't check for Windows 7 Updates. I get an error saying that the service isn't running, even when it is (I checked services.msc). I tried running SURT, but I get an error 0xc8000247. I tried sfc /scannow, didn't work. CBS logs are attached. Thanks.

A:Can't check for updates, SURT fails.

You're probably also getting a 'non-genuine' error??

This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.

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RELEVANCY SCORE 62.8

I understand that this SURT is supposed to resolve the eternal "searching for updates" so I would be extremely please if someone could tell me where this marvel can be found
Thanks a lot for your time

A:where can I find SURT tool to kick w7 updates

I don't know about SURT but the following will resolve the Windows update problem.

Follow these instructions exactly.
First, set Windows Updates to never check for Updates.
Next reboot your computer, then install KB3020369, if not installed.
Then install KB3172605.

Windows updates should return to normal. You can then reset your updates to automatically check for updates if desired

https://support.microsoft.com/en-us/kb/3020369

https://support.microsoft.com/en-us/kb/3172605

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RELEVANCY SCORE 61.2

How's that for a Topic?

I first noticed the problem while trying to install QuickBooks.
It complained about the .NET framework.
When I went to Add/Remove Windows components, it was blank.
I googled and studied more.
I tried SFC /scan now. "Windows Resource Protection could not perform the requested operation."
Notice Application log is full of 1001 - Windows Error reporting with the following:
WindowsWcpOtherFailure3Not available06.1.7601base\wcp\componentstore\storelayout.cpp

SURT appears to install, but really doesn't run.
There are more symptoms, but that's enough for starters.

CBS logs attached.

I appreciate any help you can offer.
TalbotM

A:Updates loop, SFC won't run, SURT doesn't work, Can't System Restore

The CheckSUR reports this...

Code:
Checking Packages
(f) CSI Unable to Query Store Version 0x00000002
This means that there is a major problem with your registry.

I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.

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RELEVANCY SCORE 59.2

Windows Update spins forever on "checking for updatse". The Win Update Troubleshooter gives error 0x8024402C. I have tried numerous fixes including some KBs - no success.

Today I tried steps 1 and 2 that you recommend should be run before posting on this problem.

1. The SURT installer has been spinning > 3 hrs on "searching for updates on this computer".

2. I ran "sfc /scannow". It says "Windows Resource Protection found corrupt files but was unable to fix some of them" and refers to CBS.log - but that is an empty file.

Can anyone advise me?

A:Windows Update spins "checking for updates"; SURT installer spins

Hi Bill,
have you tried the fixit from this link
https://support.microsoft.com/en-us/kb/883821
Roy

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RELEVANCY SCORE 59.2

Hello,

I'm supporting someone who is having an issue with Windows Updates causing a system corruption after installing updates. 

After installing the updates the system goes into a loop where it tries to do an Automatic Repair, fails, reboots, and repeats. 

Srttrail.txt says that the issue is with cng.sys and gives an error code of 0xa:
Root cause found: 
---------------------------
Boot critical file c:\windows\system32\drivers\cng.sys is corrupt.

Repair action: File repair
Result: Failed. Error code =  0xa
Time taken = 5047 ms


The system is running Windows 8.1 x64.
FDE is enabled with Bitlocker. 

I was able to get back into Windows by doing a system restore. I disabled Bitlocker, tried to run the updates again, and the same issue occurs and I had to do another system restore to get back to Windows. 

I ran sfc /scannow and it found corrupt files but was unable to fix. 

The list of updates that are trying to install are:

KB3134814
KB3135782
KB3122651
KB3127222
KB3122654
KB3127226
KB3115858
KB3123294
KB3124280
KB3126041
KB3126434
KB3126446
KB3126587
KB3126593
KB3134214
KB2976978
KB3123862
KB3132080
KB3135446
KB890830


Any thoughts?

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RELEVANCY SCORE 57.2

I have desktop computers in 2 remote sites, that were all from the same image.  The image was made at the regional headquarters.  Both sites have a wsus mirror server on site that they are reporting to, but they are usually (not always) pulling
their updates via branchcache from a non wsus server at the regional headquarters (and eating up a lot of bandwidth).  Computers not made from this image do not have this issue. 


I've already tried doing a 'netsh branchcache reset' on all the desktops with this image, but it has not had any effect. 

-any other commands I can run on the desktops or the non-wsus server that would fix this? 

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RELEVANCY SCORE 50.8

Dear Sevenforums,

I just installed a new HDD by WD into a HP DV7T (2008), everything has been going well up until I tried to Update Windows. I did not retain anything from the previous installation as the previous hard drive up and quit on me!

I activated windows and had it confirmed as genuine.

I followed the instructions posted on another page and tried to install SURT and got an error: 0xc8000247.

I was hoping for some suggestions, Direct X , Java, MSE and Mechwarrior Online wouldn't install.

Perhaps a driver issue?

Have a great day all!

Sincerely,
Noodle123

A:New HDD, Windows will not update, cannot install SURT error code below

This error is due to problems with the hard drive drivers.
First, open Device Manager, and click on View > Show hidden devices

Are any devices showing with yellow triangles or red crosses?
If so, Uninstall them, then reboot and see if that cures the problem.

if not...

This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.

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RELEVANCY SCORE 50.8

Please help me in solving a windows update failure. I have windows 7 Home Premium SP1 64.

The two windows updates that fail are
System Update Readiness Tool for Windows 7 (KB947821)
any Microsoft.NET framework both 4.5.2 (KB2901983) and 4.6.1 (KB3102433)

I found a similar thread and followed the steps in it, but no joy.
Performed SFC /scannow, but the WRP did not find any integrity violations. I tried to run the SURT tool (same tool as KB947821) by a manual download and run but it reports the "hotfix failed to install". So I don't have a SURT tool log to submit.

What's the next step?

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RELEVANCY SCORE 50.4

Configuration: Office laptop running Windows 7 Ultimate (64-bit) and MS Office 2007 Pro; attached to MS Exchange Server 2003 using Cached Exchange Mode. Everything was working fine until I took laptop home, connected to my home network, VPN'ed into my office, and then returned to the office. Logged on and connected to Windows Server 2003 as usual. With one email in outbox, I Send/Receive and Outlook now reports sending 3 of 3. I think I noticed while VPN'ed into the office at home that it reported sending 2 of 2 with only one email in the outbox. What's up with this??? Thanks for any guidance.

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RELEVANCY SCORE 50.4

Hi all-

This is my first post so hopefully I'm doing it correctly.

I've been having issues with my Windows update service not checking for updates since it says the service isn't running. I have tried various other fixes that I've seen in other threads such as running Malwarebyte and FSS. When running those tools, no issues were found.

I downloaded SURT, and while the installation will initialize, it stops and gives me a 0xc8000247 error.

I ran sfc /scannow and have attached the log file below.

I have also enclosed the CBS logs as requested.

I am running Windows 7 Professional (64-bit) and have SP1 installed. Please advise if there is any additional information that you need. If it matters, the computer in question is an HP Pavilion DV8.

Thank you,

Tom

A:SURT error 0xc8000247 and Windows update service isn't running

Did you not think it might have something to do with the non-genuine notification you're also almost certainly getting?


This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.

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RELEVANCY SCORE 50

Something in the latest batch of updates (Image Attached) has resulted in file corruption as detected when running Sfc /scannow. The corruption is repaired but the same message reappears every time it is run. I have restored to just prior to installing the updates and do not have any corruption. I will reinstall updates a couple at a time to determine the culprit. This has happened on both my PC's.

Has anyone else experienced this problem?

A:File Corruption From Latest Batch of Updates

Yeah, so far I've narrowed it down to one or more in this group,



I got tired of running SFC's earlier, but it comes back clear with those uninstalled.

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RELEVANCY SCORE 49.6

My old laptop had this issue: Intel Graphics adapter WDDM1.1 driver update causing system corruption

It was working fine until one day it stopped booting into normal mode; it turned out that a Win7 download of an Intel graphics driver update was causing the issue. I hadn't created a system backup, which, in hindsight, wasn't a good idea but I'm not sure if the laptop would've worked from a system restore, given that it wasn't working from even a clean re-install.

I'm buying a new laptop and would like to know how to avoid issues like this in future. I used to have auto-install of updates but should I change that setting to "check for updates but only install if I choose to"? If so, I'm concerned that I might not install important updates on a timely basis which might cause more problems...

Thanks for any help.

A:How to avoid system file corruption due to driver updates

I personally set the updates to alert me but let me decide when and if to download and install.

I have never missed an important update.

Also, I only install drivers from the manufacturer of the hardware or computer.

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RELEVANCY SCORE 46

Please help me out - I replaced my defective HDD with a new Samsung Spinpoint HDD, re-installed my Windows 7 image using the recovery DVDs, and can't update windows at all after that. I tried following the steps from Windows Update Posting Instructions - System Update Readiness Tool (SURT) and could not install that update either - got the attached message.
Thanks in advance,
Mike

A:Windows Update not running. Error Code 0xc8000247 when running SURT

This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.

Read other 9 answers
RELEVANCY SCORE 44.8

Ive got a side bar, HD TV monitor LED series 3, then some other things, used to have a sticker there & when we moved the pc, this came up..I ran hijackthis thinking I could do this on my own, & I did something to it, but it comes back, lol off & on, is even on the logon screen now!
Then IE is usiong a very large amount of memory 175,00 at times over 100,000 usually tho, so I downloaded mozilla, just looked & its pulling 110,00, youre the only tabnothing else running norton still disabled to run that dds. think thats it
edited to add can not get it to print to the wireless hp 8500 a909 either
xpsp3 wireless connect, 2gb memory 64b dual AMD
log

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702
Run by Administrator at 16:28:42 on 2012-04-13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1918.1040 [GMT -5:00]
.
AV: Norton Security Suite *Disabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}
FW: ActiveArmor Firewall *Disabled*
FW: Norton Security Suite *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apa... Read more

A:HDTVmonitor side bar, IE pulling 175,000, dbl windows

Hello and Welcome to TSF.

Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

------------------------------------------------------

I need to see a gmer log in order to help you.

Download GMER Rootkit Scanner from here and Save it to your Desktop. Double-click gmer.exe to run it. If asked to allow gmer.sys driver to load, please consent.
First, gmer will run a short, initial scan.
If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO.

Click the image to enlarge it
In the right panel, you will see several boxes that have been checked. Ensure the following are UNCHECKED ...IAT/EAT
Drives/Partition other than Systemdrive (typically C:\)
Show All (don't miss this one)

Then click the Scan button & wait for it to finish.
Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
Save it where you can easily find it, such as your desktop, and attach it to your next reply.

**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries

------------... Read more

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RELEVANCY SCORE 44.8

Ok I have Windows 7 Ultimate.

Been trying to update tp SP! but no matter how many fixes I have tried I keep gettiong the error code error e_fail 0x80004005

I have tried System Update Readiness Tool
Microsoft fixit
SFC Scannow
turned off virus protection.

I do not know what else to do
I have attached the CBS.Log file

Please can someone help me

A:Pulling my hair out Trying to upgrade o windows 7 SP1

Please post your CheckSUR logs - I suspect that they'll show at least a clue to the problem.

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RELEVANCY SCORE 44.8

Say I buy a computer package form Cirucit City with a Compaq SR5050NX computer that I return yesterday (mentioned in my last post). The system has windows Vista on the SATA hard drive. I set up that system and then make a backup disk. The I disconnect the orginal SATA hard drive with Vista on it and install my two EIDE drives in the computer. Then I install XP and then install my second data hard drive. I use that sytem for a year or more. After a period of time I decide to try Vista. I diconnect the IDE drives and then install the orginal SAtA drive with Win Vista. I don't think that would violate any copywrite rules. Would Windows Vista work or would I have to try to activiate windows VISTA again (ie if that is possable??).
Would Vista work after its hard drive has been disconnected for a period of time?? Not having my old software not running on Vista is a big issue.

I have looked at some tigerdirect barebones systems but I don't think it matches
the Circuit City package deal and all of its extras. Can any make any suggestions on this
plan??
thank you,
 

A:Pulling the Plug on Windows Vista

No reason that should not work. If for any reason it would not activate, then do it by telephone is all.
 

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RELEVANCY SCORE 44

I have installed the latest drivers for this new MB and still it tells me in Device manager that HD Audio has been disabled and is using a M/S driver.
OK it may be me with this new OS so bear with me, I have looked in control panel and it tells me no audio installed.... I then look at device manager and there is NO audio/sound tab and under system it does show HD Audio but says it is disabled.
I am confused, any help PLEASE I really want to watch a Blue Ray this weekend....LOL

A:Realtek 889A and Windows 7 Pulling my hair out

Is the Integrated Audio (or may be labeled HD Audio) in the BIOS enabled?

Also, when you first installed Win 7, many motherboards require "chipset drivers" and the chipset drivers usually need to be installed BEFORE installing sound drivers. One of the main things the chipset drivers do is define (identify) all the devices on the motherboard. Basically it's (1) Install OS (2) Install chipset drivers (3) Install device drivers.

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RELEVANCY SCORE 44

I installed(Run instead of Save) SURT from a link posted by Brink but I cannot locate where it was filed.

A:Installed SURT...where is it?

Selecting Run puts the file in the Temporary Internet Files area.

Once the SURT has run, that is it. It has done all that it is going to do. There is no start menu entry and there is no user interface.

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RELEVANCY SCORE 44

Trying to follow the instructions for new postings, I tried to download the SURT for Windows 7 64 bit, and got an error message . Where can I go from here? I am running Win 7 Professional on a new HP computer. I am getting no error messages when I try to run Windows updater, but get this when I try to update Windows Security Essentials:. Despite the MSE srror message, when I run Speccy, it shows a normal internet connection, and I have no trouble connecting to anything else on the internet - just Windows updates.

A:SURT error

Please follow this tutorial. It will give needed information to our expert.

Windows Update Posting Instructions

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RELEVANCY SCORE 44

Because my satellite internet will take ages (like 80 hours or something) to download SURT, would I be able to download it onto a USB (via WIFI from my town's library, onto my laptop) and then install/run it on my home desktop computer?

Please forgive if this is a stupid question

A:can I run SURT from a USB stick?

You can - but I'd advise copying it to the desktop and running that copy, unless it's USB3, as it's a very large file.

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RELEVANCY SCORE 44

I see that after the updates from yesterday (19 July 2016) that we have a Yellow caution on the ICON, and the a count down pane when opening the GWX icon.

 

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RELEVANCY SCORE 44

Up untill today my PC has been working a-ok. I first encountered the problem when i was palying a online mmo. After a couple of hours playing i entered a world and some graphical corruption occured where green pixels seem to appear in bands where the lighter colours where. After a short while the pc locked up,with loads of green pixels appearing and the last split second of sound caught in a loop.Nothing worked,mouse keyboard,even the lights for numlock,scroll lock and capslock did not respond to the keys being pressed.it has happened almost every time i tried a game since then.

I rebooted my pc and it was fine untill i was loging into the pc,where more of the same graphical corruption occured,when i logged in after a short while the pc froze on my desktop and hr monitor lost signal.after a few seconds it came back on an a message appeqred in the corner by the toolbar saying Kernel driver 258.96 had failed but had been recovered, his happened a few times. Windows works perfect in safe mode and i updated the graphics card drivers to try and resolve this but it did not work,i am posting this off my iPod so pardon the bad spelling,will upload a picture or video tomorrow wih more info if needed.
Runnng on a packard bell iXtreme with a quad core cpu and Nvidia 8400GS grqphics card. Hope somebody has a solution .thanks.
 

A:Pc locking up,graphical corruption,audio corruption

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RELEVANCY SCORE 43.6

OK, here's the deal... I've cloned the HDD onto an SSD, but I can't get it to boot.-- keep getting a notice to install the OS.  I know the clone is (should be) ok, because this is the SEVENTH SSD I've cloned over the past three weeks.  The only difference with this one is that it has the UEFI interface (with Windows 7 Pro 64-bit), and for some reason it won't recognize the OS on the SSD. The UEFI is set for: "Legacy Boot with Secure Boot disabled" (when booting either drive).The original drive is MBR.  I tried cloning the drive as MBR and GPT, but neither will boot.I tried cloning a different SSD to make sure it wasn't the SSD.I tried disabling the "UEFI Boot order"  (by unchecking it), but that didn't do anything. What I did notice was... When the original HDD is installed the UEFI BOOT MENU shows the drive in the list TWICE, once as UEFI (#2), and once as Legacy (#4) (with DVDRW as UEFI #1, and Legacy #3, then Boot from file as #5). HOWEVER, when the SSD is installed, the only option it gives me is UEFI.  If I DISABLE (uncheck the option) for the "UEFI Boot order", all it will show is the Legacy CDRW in the Boot Menu. I remembered having a similar problem with about a year ago on my own Windows 10 laptop having the same issue when installing a cloned SSD and then I was able to use the Windows Repair to fix it.  So I created a Windows 7 repair disk (CD), but it won't boot from the disk (it just comes to a blank screen--I've f... Read more

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RELEVANCY SCORE 43.6

I'm trying to follow the posting guidelines before I post my Windows update problem but don't know which SURT file to download, could someone please help?

My computer properties are :

Windows 7 Home Premium
Copyright 2009 Microsoft Corporation. All rights reserved.
64-bit Operating System

(I have not been able to succesfully download/install Service Pack 1, which is the problem I will eventually ask about, and every option I see for SURT has an SP, which I don't have at all.)

ETA - Sorry guys, just saw I wasn't reading things properly.

A:which SURT file should I download?

For the SURT you need to d/l this file: x64-based (64-bit) versions of Windows 7 SP1 and Windows 7
https://www.microsoft.com/en-us/down....aspx?id=20858

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RELEVANCY SCORE 43.6

Hi everybody,

It's a lil bit annoying to get a failed Win 7 Sp1 update screen.
So I ran the SURT tool and it installed successful on my laptop.
But still I can't install the SP1
Even after a restart...no any progress.

Hope someone can help me out of this.

I also attached two files. I don't no which one is the right one.

Thanks!

A:Failed Win 7 SP1 update after SURT

Can someone help me?

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RELEVANCY SCORE 43.6

Hi,

I have tried to install SP2 on my Vista Home Premium 32 bit (Dutch). After evenings trying to fix some problems with FixIt and Readiness it's going better and better. But SP2 won't install yet. In my checksur.log there are a few problems, after more than 900 were repaired. Can someone help me to fix these problems so I can try to install SPV again?


Code:
=================================
Checking System Update Readiness.
Binary Version 6.0.6002.22574
Package Version 15.0
2012-08-03 20:17
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\x86_81a783d915bb6f248faec54858397f60_31bf3856ad364e35_6.0.6000.20895_none_8c1d577eb7f137c2.manifest x86_81a783d915bb6f248faec54858397f60_31bf3856ad364e35_6.0.6000.20895_none_8c1d577eb7f137c2
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\x86_microsoft-windows-ie-htmlactivexcompat_31bf3856ad364e35_6.0.6000.21148_none_15ef6be02bd9d67a.manifest x86_microsoft-windows-ie-htmlactivexcompat_31bf3856ad364e35_6.0.6000.21148_none_15ef6be02bd9d67a
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\x86_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.0.6000.381_none_7e2e53603f89ed2f.manifest x86_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.0.6000.381_none_7e2e53603f89ed2f
(f) CSI Manifest Fail... Read more

A:A few problems after SURT (tried to install SP2)

Originally Posted by BasW


Hi,

I have tried to install SP2 on my Vista Home Premium 32 bit (Dutch). After evenings trying to fix some problems with FixIt and Readiness it's going better and better. But SP2 won't install yet. In my checksur.log there are a few problems, after more than 900 were repaired. Can someone help me to fix these problems so I can try to install SPV again?


Code:
=================================
Checking System Update Readiness.
Binary Version 6.0.6002.22574
Package Version 15.0
2012-08-03 20:17
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\x86_81a783d915bb6f248faec54858397f60_31bf3856ad364e35_6.0.6000.20895_none_8c1d577eb7f137c2.manifest x86_81a783d915bb6f248faec54858397f60_31bf3856ad364e35_6.0.6000.20895_none_8c1d577eb7f137c2
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\x86_microsoft-windows-ie-htmlactivexcompat_31bf3856ad364e35_6.0.6000.21148_none_15ef6be02bd9d67a.manifest x86_microsoft-windows-ie-htmlactivexcompat_31bf3856ad364e35_6.0.6000.21148_none_15ef6be02bd9d67a
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\x86_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.0.6000.381_none_7e2e53603f89ed2f.manifest x86_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.0.6000.381_... Read more

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RELEVANCY SCORE 43.6

For the last two months I have been having to reinstall the same win updates over & over?-
Now its the Windows Malicious Software Removal tool that keeps coming up, and as soon as I install it
the updt icon immediately pops up saying updates are ready for your computer (over & over)?

I tried to download the Win7 32-bit SURT tool from your forum link, but it says it's Not available?

A:Can't download SURT tool to fix...?

The most likely reason for the MSRT to repeat is that it crashed at some point.
The most likely reason for that, is that the machine is infected.
Try this link for the CheckSUR tool...

Download System Update Readiness Tool for Windows 7 (KB947821) [October 2014] from Official Microsoft Download Center

(direct link - 32-bit Windows 7CheckSUR)

Also...

Please download and install Malwarebytes Anti-malware (free version) from http://www.malwarebytes.org/products/malwarebytes_free/ - UNtick 'Enable free trial of MBAM Premium' at the end of the installation - and update it, then run a full scan in your main account, and Quick scans in any other user accounts.

Quarantine everything it finds

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RELEVANCY SCORE 43.6

The pc is definitely backleveled since I had to restore. It has all updates up to 7/12. While I have had any problems with updates (so far) I thought that it might be wise to install the SURT. My only concern is whether that would create problems with updates since I am so far behind.

thanks

(I could not find an answer for this question which may well be a dumb question.)

A:SURT WIN7 64bit

It only corrects any problems it finds - it doesn't install anything new.

Unless you're seeing problems with updating or the like, then there should be no need to run the tool.

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RELEVANCY SCORE 43.6

I have Errors during Windows Update
Error 800B0100. Serviceupdate Tool don't solve the issue.
Hardcopy & Logs in Zip-File

Please Help

A:Errors W7 Update before and after SURT

The CheckSUR shows the following problems

Code:
Unavailable repair files:
servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-German~31bf3856ad364e35~~~10.2.9200.16437.mum
servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-German~31bf3856ad364e35~~~10.2.9200.16437.mum
servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-German~31bf3856ad364e35~~~10.2.9200.16437.cat
servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-German~31bf3856ad364e35~~~10.2.9200.16437.cat
In fact, all of those errors are perfectly normal - for IE10 in Windows 7.


The problem seems to be in the SoftwareDistribution folder...

Code:
Line 527505: 2013-10-27 11:41:13, Error CBS Failed to verify if catalog file \\?\C:\Windows\SoftwareDistribution\Download\fbae14e17f6dcf95662597649e2ec185\update.cat is valid. [HRESULT = 0x800b0100 - TRUST_E_NOSIGNATURE]
Line 527511: 2013-10-27 11:41:15, Error CBS Failed to verify if catalog file \\?\C:\Windows\SoftwareDis... Read more

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RELEVANCY SCORE 43.2

Hey every one,

I thought it would be neat to do a count down to Windows: Vista thread.

31 days left!

Bigk
 

A:The count down to Windows: Vista!

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RELEVANCY SCORE 43.2

taking the two issues people have come back to me with

SURT

The SURT has not fixed the problem; the same 4 updates fail as before i.e. :
- Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition,
- Security Update for Microsoft Outlook 2010 (KB2837597) 32-Bit Edition
- Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
- Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition

Log files don't mean a lot to me. But here goes for anyone who can interpret. Attached are the simple log files in plain and CBS zips after the SURT run - before and after failed software update

IE11 and YouTube: Someone asked for a better description of the problem. Best done with an example: If I open YouTube and attempt to type a search string e.g. Joe Bloggs, it locks up with a YouTube failing to respond pop-up at the bottom. On the other hand, if I type a search string into Google e.g. Joe Bloggs on YouTube, then I can click any of the links and YouTube runs perfectly, and more to the point, will accept any new search string.

In the mean time, I'll go look for updates after next Patch Tues/Wed so I can shut my machines down sensibly

A:Wrap up to the SURT suggestion (and IE11)

SURT found nothing wrong - and the CBS logs contain no useful data.

Please follow the Windows Update Posting Instructions and post the requested data

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RELEVANCY SCORE 42.8

Out of curiosity, I went to check on my Win7 OS liscense....

I opened cmd and typed .......slmgr /dlv

One line caught my attention : Remaining Windows rearm count : 1

What does that mean ?

Thank you.

A:Remaining Windows rearm count : 1

Welcome
You can actually install windows without giving the key number. You are allowed a certain number of days to give the number or you will lose use of Windows. In addition you can do it so many times (rearm). It probably does not apply to you any longer but you can do it once more.

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RELEVANCY SCORE 42.8

I can't seem to get an answer elseware. When I receive e-mail, then click a link in that e-mail, doesn't matter what e-mail, I get the "this file has no program associated with it for performing this action. Please install a program, or if one is already installed, create an association in the default programs control."

Now, I've tried to do what was suggested, but if you've been in that folder in Win 7, with all the files listed, there is none that refer to windows live mail. All I'm trying to do is get to the internet through a link in my e-mail. But this problem persists. If someone can provide steps to correct this, it will prevent me from pulling All my hair out.I hope I can get an answer real soon

A:[SOLVED] Pulling my hair out over file associations within windows live mail

Have you recently changed your default web browser or uninstalled a web browser? I've seen issues like this when a browser that was the default has been uninstalled.

Which web browser are you using?

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RELEVANCY SCORE 42.4

Looking down this list of current update failures,

one might be excused for thinking Microsoft has a serious problem which started a couple of days back.

I have spent the last two days trying to re- install failed up dates.

About twelve in all and only relative to two error codes (800F08260) for most of them, then an odd

two with (80070490). First I tried finding a restore point prior to everything going wrong. Windows was

less than appreciative of that and the restore failed. I tried updating single updates manually but no go,

they still failed. Two days back I put in new antivirus and firewall and I wondered if that was the problem,

so I disabled and went back to Defender and Windows firewall. Nope, that made no difference.

So I logged on here, took note of "Windows update posting instructions"

and worked my way down to the SURT program. I attempted to install the version for Win 7 64 bit

and initially it looked good and was installing (9KB947821) (which I was surprised to see was a Hot Fix? )

when it hung. I left it for a while but it just was stuck there, so I killed it with task manager and

downloaded a new version then installed it. It also reached the same point then hung.

If I go look at the update history it shows a failure for (KB947821) but then a success!

I suppose I should think myself lucky but, what I would like to know is, If I instigate Windows Updates

now. will they all work? In other words, was that hot fix the thing needed to... Read more

A:Problem with SURT hanging when downloading (KB947821)

For everyone's info, the re-run of ten windows updates, failed when 35% into the re-boot.

This has started me thinking about alternative OS solutions.

Bobthequill

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RELEVANCY SCORE 42.4

Hi, Been battling this for awhile.
Tried all I could find on this problem to no avail.http://www.sevenforums.com/images/smilies/sad.gif

ran chkdsk, sfc
Thank you for any help.

When sp1 install fails: Error: Error_SXS_COMPONENT_STORE_CORRUPT(0X80073712)

SURT log:

Checking System Update Readiness. Binary Version 6.1.7601.22471 Package Version 22.0 2014-01-09 18:22 Checking Windows Servicing Packages Checking Package Manifests and Catalogs Checking Package Watchlist Checking Component Watchlist Checking Packages Checking Component Store (f) CSI Manifest Missing 0x00000002 amd64_microsoft-windows-smbserver-v1_31bf3856ad364e35_6.1.7600.20789_none_3679fea7293e9b17.manifest amd64_microsoft-windows-smbserver-v1_31bf3856ad364e35_6.1.7600.20789_none_3679fea7293e9b17 (f) CSI Manifest Missing 0x00000002 amd64_microsoft-windows-smbserver-v2_31bf3856ad364e35_6.1.7600.16664_none_35f63056101d60a9.manifest amd64_microsoft-windows-smbserver-v2_31bf3856ad364e35_6.1.7600.16664_none_35f63056101d60a9 Summary: Seconds executed: 1117 Found 2 errors CSI Manifest Missing Total count: 2 Unavailable repair files: winsxs\manifests\amd64_microsoft-windows-smbserver-v1_31bf3856ad364e35_6.1.7600.20789_none_3679fea7293e9b17.manifest winsxs\manifests\amd64_microsoft-windows-smbserver-v2_31bf3856ad364e35_6.1.7600.16664_none_35f63056101d60a9.manifest

A:SURT reports 2 errors which is causing sp1 not to install

Please follow the Windows Update Posting Instructions and post the requested data

partial reports are absolutely no use at all.

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RELEVANCY SCORE 42.4

good evening, I have tried following your instructions to post information regarding the error, but surt fails to execute the hotfix.
For the past month, I kept getting disconnected from my wifi, it would stop working, and could not run the troubleshooter either.
I ran windows updater, it did update some files, but failed with 3 having to do with microsoft net framework.
I play FSX and P3D, today I tried upgrading my P3D to a new version and it failed as well, never happened before.
since I could not run surt, can you please guide me thru what steps I can take, this is driving me crazy and those games are what keeps my brain distracted from thinking about a bladder tumor.
I am enclosing the error logs as well.
Thanks.

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RELEVANCY SCORE 42.4

Hi,
The KMS activation counter is set to 25 and because of this we have around 8 machines pending for activation. Can we reset the counter and increase the count for the activation

Naresh Malhotra System Admin India, GGN

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RELEVANCY SCORE 42.4

I have the newest version of Windows Media Player(11.0). How can i determine how many tracks there are in the media player? I have been digging around and i cant seem to find it. version 10 of media player just had it written on the bottom, but this one dosent. I was used to the other version and this one requires me to hunt for all the features i loved from the older one. seems like the new version is harder to use. or maybe its just me. Thanks
 

A:Windows Media Player Track Count

hi in wmp11>library...on the left, drop down the library section, is folder shown, if not rt. click on library this time and select "show more views".....now click on "folder" that will show you all the folders that it detected media in with the amount of songs per. i have different folders for albums and single songs so i have a couple.

that's the only way i've found so far
hope this helps
 

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RELEVANCY SCORE 42.4

So I have an ASUS X5DIJ Laptop, I have MS Office Pro Plus 2010 on there and I might be downgrading from Windows 7 64bit to 32bit. I have already activated MS Office at once. However, if I downgrade and reactivate, would it count as a second activation or would it keep the activation count as 1 activation?

Reply soon,
Adiman423

A:Would downgrading from 64 bit windows 7 to 32 bit count as a separate activation of M

If the installation is different, it would be a second activation. Generally you can get away with 3 activation attempts on Office before it fails and you have to call though.

Any reason why you'd switch from Win7 64 to 32bit?

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RELEVANCY SCORE 42

I'm having a weird problem for the past few days. On my laptop, I can surf to most websites, but can't sign into hotmail and yahoo mail ... I get a 'Page cannot be displayed' error after I enter my username and password.

However, I have a desktop as well ... and at the same time that my laptop browser gives an error, I can logon to the same websites from my desktop without an issue.

I've also have experienced a similar problem logging onto eBay, mapquest etc … and I had the same problem right now while posting this message! My laptop gave a ‘page cannot be displayed’ error when I clicked on ‘preview post’ … so I had to post this from my desktop.

This problem has been haunting me for several days on just these few websites, so its not a case of a server being temporarily down.

The laptop has WinXP, and the browser is IE ver
6.0.2800.1106.xpsp2.030422-1633
The desktop has Win98, and the broswer is IE ver 6.0.2800.1106

I had uninstalled JRE from my laptop earlier this week; and I wondered whether that was causing this problem. But the problem persists even after I reinstalled 'Java 2 Runtime Environment Standard Edition v1.3.1_02'.

Please help!

- 123champ
 

A:Can surt the net, but can't logon to hotmail, yahoo ... or post a message here!

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