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win32:Sirefef-PL/win32:BitCoinMiner-U/win32:Malware-gen

Q: win32:Sirefef-PL/win32:BitCoinMiner-U/win32:Malware-gen

I started noticed a couple weeks ago that my computer would link itself to advertisements. Downloaded AVast and it found the following:

win32:Sirefef-PL AND win32:Sirefef-(with other letters)
win32:BitCoinMiner-U
win32:Malware-gen

I completed the DeFogger and I didn't do the GMER as it says not to for 64-bit.

I tried to check on my firewall, but when I clicked 'use recommended settings' it says "Error Code: 0x80070424".

Even though I ran the Avast Boot Scanner and it said it deleted the files.. Avast pops up saying "Trojan blocked" or "Malware blocked" all the time so I know I am still infected.

THANKS IN ADVANCE!

DDS:

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421
Run by Rachel at 14:59:18 on 2012-08-22
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3894.2044 [GMT -4:00]
.
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Windows\system32\WLANExt.exe
C:\Windows\system32\conhost.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
C:\Program Files (x86)\Canon\IJPLM\IJPLMSVC.EXE
C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Windows\system32\lxeccoms.exe
C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe
C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
C:\Program Files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe
C:\Program Files (x86)\Yahoo!\Common\YMailAdvisor.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\Citrix\ICA Client\concentr.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
C:\Program Files (x86)\Citrix\ICA Client\wfcrun32.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\distnoted.exe
C:\Windows\system32\conhost.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe
C:\Program Files\Realtek\RtVOsd\RtVOsdService.exe
C:\Program Files\Realtek\RtVOsd\RtVOsd.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Main.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpCaslNotification.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn2\ytbb.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_3_300_271_ActiveX.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\system32\DllHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.facebook.com/
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: YTNavAssistPlugin Class: {81017ea9-9aa8-4a6a-9734-7af40e7d593f} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn2\yt.dll
mWinlogon: Userinit=userinit.exe
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn2\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Canon Easy-WebPrint EX BHO: {3785d0ad-bfff-47f6-bf5b-a587c162fed9} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexbho.dll
BHO: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll
TB: Canon Easy-WebPrint EX: {759d9886-0c6f-4498-bab6-4a5f47c6c72f} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn2\yt.dll
TB: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
TB: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
EB: Canon Easy-WebPrint EX: {21347690-ec41-4f9a-8887-1f4aee672439} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll
uRun: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
uRun: [CmTray] "C:\Program Files (x86)\Content Manager\launchCM.exe"
uRun: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
mRun: [Norton Online Backup] C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe
mRun: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
mRun: [IJNetworkScanUtility] C:\Program Files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe
mRun: [YMailAdvisor] "C:\Program Files (x86)\Yahoo!\Common\YMailAdvisor.exe"
mRun: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [ConnectionCenter] "C:\Program Files (x86)\Citrix\ICA Client\concentr.exe" /startup
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [RIMBBLaunchAgent.exe] C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
mRunOnce: [Malwarebytes Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MICROS~1.LNK - C:\Program Files (x86)\Microsoft Office\Office10\OSA.EXE
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\SNAPFI~1.LNK - C:\Program Files (x86)\PictureMover\Bin\PictureMover.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office10\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
LSP: mswsock.dll
Trusted Zone: care360.com
Trusted Zone: questdiagnostics.com
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - C:\Program Files (x86)\Yahoo!\Common\Yinsthelper.dll
DPF: {69A40DA3-4D42-11D0-86B0-0000C025864A} - hxxps://lb910.moo-secure.com/000376/MOO-000376a.nsf/sigplus.cab?OpenFileResource
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{2BEA0A2D-1488-4D28-A961-7B5CB8661042} : NameServer = 208.67.220.220
TCP: Interfaces\{2BEA0A2D-1488-4D28-A961-7B5CB8661042} : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{2BEA0A2D-1488-4D28-A961-7B5CB8661042}\441665964716D27457563747 : NameServer = 208.67.220.220
TCP: Interfaces\{2BEA0A2D-1488-4D28-A961-7B5CB8661042}\441665964716D27457563747 : DhcpNameServer = 4.2.2.1 4.2.2.2
TCP: Interfaces\{2BEA0A2D-1488-4D28-A961-7B5CB8661042}\D42425D2934633 : DhcpNameServer = 192.168.0.1 192.168.0.2
TCP: Interfaces\{B5244800-ED64-43A4-B572-B89B52EF9156} : DhcpNameServer = 10.66.10.254 172.16.34.10 172.16.38.130
Filter: application/x-ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica; charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica; charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica; charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica; charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica; charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica; charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica; charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica;charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica;charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica;charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica;charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica;charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica;charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica;charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "C:\Program Files (x86)\Common Files\LightScribe\LSRunOnce.exe"
BHO-X64: &Yahoo! Toolbar Helper: {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn2\yt.dll
BHO-X64: 0x1 - No File
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: Canon Easy-WebPrint EX BHO: {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexbho.dll
BHO-X64: Canon Easy-WebPrint EX BHO - No File
BHO-X64: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO-X64: SingleInstance Class: {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll
TB-X64: Canon Easy-WebPrint EX: {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll
TB-X64: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn2\yt.dll
TB-X64: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
TB-X64: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
EB-X64: {21347690-EC41-4F9A-8887-1F4AEE672439} - No File
mRun-x64: [Norton Online Backup] C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe
mRun-x64: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
mRun-x64: [IJNetworkScanUtility] C:\Program Files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe
mRun-x64: [YMailAdvisor] "C:\Program Files (x86)\Yahoo!\Common\YMailAdvisor.exe"
mRun-x64: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [ConnectionCenter] "C:\Program Files (x86)\Citrix\ICA Client\concentr.exe" /startup
mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun-x64: [RIMBBLaunchAgent.exe] C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun-x64: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
mRunOnce-x64: [Malwarebytes Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
.
============= SERVICES / DRIVERS ===============
.
R1 aswSnx;aswSnx;C:\Windows\system32\drivers\aswSnx.sys --> C:\Windows\system32\drivers\aswSnx.sys [?]
R1 aswSP;aswSP;C:\Windows\system32\drivers\aswSP.sys --> C:\Windows\system32\drivers\aswSP.sys [?]
R1 ctxusbm;Citrix USB Monitor Driver;C:\Windows\system32\DRIVERS\ctxusbm.sys --> C:\Windows\system32\DRIVERS\ctxusbm.sys [?]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2011-6-6 64952]
R2 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2010-12-20 98208]
R2 aswFsBlk;aswFsBlk;C:\Windows\system32\drivers\aswFsBlk.sys --> C:\Windows\system32\drivers\aswFsBlk.sys [?]
R2 aswMonFlt;aswMonFlt;\??\C:\Windows\system32\drivers\aswMonFlt.sys --> C:\Windows\system32\drivers\aswMonFlt.sys [?]
R2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2012-8-22 44808]
R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2011-6-21 85560]
R2 HP Wireless Assistant Service;HP Wireless Assistant Service;C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe [2010-7-21 103992]
R2 HPClientSvc;HP Client Services;C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-8-5 291896]
R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-3-28 94264]
R2 HPWMISVC;HPWMISVC;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2010-11-9 26680]
R2 lxec_device;lxec_device;C:\Windows\system32\lxeccoms.exe -service --> C:\Windows\system32\lxeccoms.exe -service [?]
R2 NOBU;Norton Online Backup;C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe [2010-6-1 2804568]
R2 RoxioNow Service;RoxioNow Service;C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe [2010-9-11 399344]
R2 RtVOsdService;RtVOsdService Installer;C:\Program Files\Realtek\RtVOsd\RtVOsdService.exe [2010-6-24 315392]
R2 UNS;Intel® Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2010-12-20 2320920]
R3 clwvd;CyberLink WebCam Virtual Driver;C:\Windows\system32\DRIVERS\clwvd.sys --> C:\Windows\system32\DRIVERS\clwvd.sys [?]
R3 HECIx64;Intel® Management Engine Interface;C:\Windows\system32\DRIVERS\HECIx64.sys --> C:\Windows\system32\DRIVERS\HECIx64.sys [?]
R3 Impcd;Impcd;C:\Windows\system32\DRIVERS\Impcd.sys --> C:\Windows\system32\DRIVERS\Impcd.sys [?]
R3 IntcDAud;Intel® Display Audio;C:\Windows\system32\DRIVERS\IntcDAud.sys --> C:\Windows\system32\DRIVERS\IntcDAud.sys [?]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-2-6 136176]
S2 lxecCATSCustConnectService;lxecCATSCustConnectService;C:\Windows\System32\spool\DRIVERS\x64\3\lxecserv.exe [2011-2-22 45736]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-4-10 250056]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-2-6 136176]
S3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\system32\DRIVERS\netw5v64.sys --> C:\Windows\system32\DRIVERS\netw5v64.sys [?]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\system32\Drivers\RtsUStor.sys --> C:\Windows\system32\Drivers\RtsUStor.sys [?]
S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\system32\DRIVERS\VSTAZL6.SYS --> C:\Windows\system32\DRIVERS\VSTAZL6.SYS [?]
S3 SrvHsfV92;SrvHsfV92;C:\Windows\system32\DRIVERS\VSTDPV6.SYS --> C:\Windows\system32\DRIVERS\VSTDPV6.SYS [?]
S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\system32\DRIVERS\VSTCNXT6.SYS --> C:\Windows\system32\DRIVERS\VSTCNXT6.SYS [?]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
S3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\Windows\system32\DRIVERS\vwifimp.sys --> C:\Windows\system32\DRIVERS\vwifimp.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\system32\DRIVERS\yk62x64.sys --> C:\Windows\system32\DRIVERS\yk62x64.sys [?]
.
=============== Created Last 30 ================
.
2012-08-22 18:28:16 -------- d-----w- C:\Users\Rachel\AppData\Roaming\Malwarebytes
2012-08-22 18:28:07 24904 ----a-w- C:\Windows\System32\drivers\mbam.sys
2012-08-22 18:28:07 -------- d-----w- C:\ProgramData\Malwarebytes
2012-08-22 18:28:07 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2012-08-22 16:42:30 969200 ----a-w- C:\Windows\System32\drivers\aswSnx.sys
2012-08-22 16:42:30 54072 ----a-w- C:\Windows\System32\drivers\aswRdr2.sys
2012-08-22 16:42:29 71600 ----a-w- C:\Windows\System32\drivers\aswMonFlt.sys
2012-08-22 16:42:11 41224 ----a-w- C:\Windows\avastSS.scr
2012-08-22 16:41:58 -------- d-----w- C:\Program Files\AVAST Software
2012-08-14 14:29:05 -------- d-sh--w- C:\Windows\SysWow64\%APPDATA%
2012-08-14 13:16:19 9133488 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{BB04FC18-2E54-42AF-AAD3-9FD129570B70}\mpengine.dll
2012-07-24 13:28:04 3148800 ----a-w- C:\Windows\System32\win32k.sys
.
==================== Find3M ====================
.
2012-08-16 17:44:11 70344 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2012-08-16 17:44:11 426184 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2012-08-07 13:50:26 59 ----a-w- C:\Windows\wpd99.drv
2012-06-06 06:06:16 2004480 ----a-w- C:\Windows\System32\msxml6.dll
2012-06-06 06:06:16 1881600 ----a-w- C:\Windows\System32\msxml3.dll
2012-06-06 06:02:54 1133568 ----a-w- C:\Windows\System32\cdosys.dll
2012-06-06 05:05:52 1390080 ----a-w- C:\Windows\SysWow64\msxml6.dll
2012-06-06 05:05:52 1236992 ----a-w- C:\Windows\SysWow64\msxml3.dll
2012-06-06 05:03:06 805376 ----a-w- C:\Windows\SysWow64\cdosys.dll
2012-06-02 22:15:31 2622464 ----a-w- C:\Windows\System32\wucltux.dll
2012-06-02 22:15:08 99840 ----a-w- C:\Windows\System32\wudriver.dll
2012-06-02 19:19:42 186752 ----a-w- C:\Windows\System32\wuwebv.dll
2012-06-02 19:15:12 36864 ----a-w- C:\Windows\System32\wuapp.exe
2012-06-02 12:12:17 2311680 ----a-w- C:\Windows\System32\jscript9.dll
2012-06-02 12:05:28 1392128 ----a-w- C:\Windows\System32\wininet.dll
2012-06-02 12:04:50 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl
2012-06-02 12:01:40 173056 ----a-w- C:\Windows\System32\ieUnatt.exe
2012-06-02 11:57:08 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2012-06-02 08:33:25 1800192 ----a-w- C:\Windows\SysWow64\jscript9.dll
2012-06-02 08:25:08 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll
2012-06-02 08:25:03 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2012-06-02 08:20:33 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2012-06-02 08:16:52 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2012-06-02 05:50:10 458704 ----a-w- C:\Windows\System32\drivers\cng.sys
2012-06-02 05:48:16 95600 ----a-w- C:\Windows\System32\drivers\ksecdd.sys
2012-06-02 05:48:16 151920 ----a-w- C:\Windows\System32\drivers\ksecpkg.sys
2012-06-02 05:45:31 340992 ----a-w- C:\Windows\System32\schannel.dll
2012-06-02 05:44:21 307200 ----a-w- C:\Windows\System32\ncrypt.dll
2012-06-02 04:40:42 22016 ----a-w- C:\Windows\SysWow64\secur32.dll
2012-06-02 04:40:39 225280 ----a-w- C:\Windows\SysWow64\schannel.dll
2012-06-02 04:39:10 219136 ----a-w- C:\Windows\SysWow64\ncrypt.dll
2012-06-02 04:34:09 96768 ----a-w- C:\Windows\SysWow64\sspicli.dll
2012-05-31 16:25:12 279656 ------w- C:\Windows\System32\MpSigStub.exe
.
============= FINISH: 15:01:40.30 ===============

RELEVANCY SCORE 200
Preferred Solution: win32:Sirefef-PL/win32:BitCoinMiner-U/win32:Malware-gen

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: win32:Sirefef-PL/win32:BitCoinMiner-U/win32:Malware-gen

Greetings and Welcome to The Forums!!My name is Gringo and I'll be glad to help you with your computer problems.I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster. NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of hartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer. NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.Security CheckDownload Security Check by screen317 from here.Save it to your Desktop.Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.A Notepad document should open automatically called checkup.txt; please post the contents of that document.Run Combofix:You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<Combofix may need to reboot your computer more than once to do its job this is normal.You can download Combofix from one of these links.Link 1Link 2Link 31. Close any open browsers or any other programs that are open.2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.Double click on combofix.exe & follow the prompts.When finished, it will produce a report for you. Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stallNote 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer"information and logs"In your next post I need the following
Log from Combofixlet me know of any problems you may have had
How is the computer doing now?Gringo

Read other 23 answers
RELEVANCY SCORE 156

Avast continually blocks the following threats: - Win32:Malware-gen - WIn32:Downloader-PKU [Trj] - Win32:DNSChanger-VJ [Trj]Avast scans and detects Win32:Sirefef-PL [Rtk], cannot remove it though.Malwarebytes scan detects BCminer, quarantines it, though never seems to get rid of BCminer. Other issues of possible note: - Windows Firewall not running 0x80070424 - Backup & Restore - last backup did not complete successfully - server execution failed - 0x80080005Ran both DDS and GMER (GMER did not have all the options available as per the preparation guide, and did not log anything when the scan was complete). .DDS (Ver_2011-08-26.01) - NTFSAMD64 Internet Explorer: 9.0.8112.16421Run by Family-pc at 12:37:05 on 2012-08-05Microsoft Windows 7 Home Premium 6.1.7601.1.1252.2.1033.18.16383.13888 [GMT -4:00].SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}.============== Running Processes ===============.C:\Windows\system32\wininit.exeC:\Windows\system32\lsm.exeC:\Windows\system32\svchost.exe -k DcomLaunchC:\Windows\system32\svchost.exe -k RPCSSC:\Windows\system32\atiesrxx.exeC:\Windows\System32\svchost.exe -k LocalServiceNetworkRestrictedC:\Windows\System32\svchost.exe -k LocalSystemNetworkRestrictedC:\Windows\system32\svchost.exe -k netsvcsC:\Windows\system32\svchost.exe -k LocalServiceC:\Windows\sy... Read more

A:Win32:Sirefef-PL, Win32:Malware-gen, WIn32:Downloader-PKU [Trj], Win32:DNSChanger-VJ [Trj], BCMiner need help

Hello Njals, Welcome to Bleeping Computer.
My name is fireman4it and I will be helping you with your Malware problem.

Please take note of some guidelines for this fix:
Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
If you do not understand any step(s) provided, please do not hesitate to ask before continuing.
Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean".
In the upper right hand corner of the topic you will see a button called Watch Topic.I suggest you click it and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

Finally, please reply using the ADD REPLY button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply, unless they do not fit into the post.
I will be analyzing your log. I will get back to you with instructions.Do you have a USB Flash Drive you can use?

Read other 21 answers
RELEVANCY SCORE 142

My Avast antivirus recently started detecting a whole host of viruses. I ran a thorough scan of all files and deleted every infected file until the scanner turned up a hit in the operating memory. It then suggested I run a boot sector scan - I did so. Upon rebooting Avast started detecting more viruses. This time I rebooted into Safe Mode and ran the scanner there, deleting everything I found. Apparently one of the files I deleted was important, because after that my computer Blue-Screened during boot-up and I had to do a system restore to a save point from a few days ago (before the virus was contracted). Since then the virus has continued to crop up, and I haven't the foggiest notion of how to get rid of it.

The title is a list of the virus descriptions that my Avast scanner gave me. I ran all the programs the walkthrough on this site instructed me to, but the RootRepeal program crashed and generated an error message and crash report, both attached (error message in .png image format - I took a screenshot of it).

Thanks for your help!

__________________________________________________________________________________
DDS (Ver_09-12-01.01) - NTFSx86
Run by Bryan at 18:56:06.09 on Wed 12/02/2009
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_17
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.3070.1546 [GMT -5:00]
============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32&... Read more

A:Infected with js: downloader-FT Win32:Banload-GLR Win32:Malware-gen Win32:Refpron-AW Win32:Rootkit-gen Win32:VB-NWC

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

Read other 3 answers
RELEVANCY SCORE 134.4

When I try to turn Windows' firewall on/off, I get the message "Due to an unidentified problem, Windows cannot display Windows firewall settings.

The Security Service center cannot be started.

I cannot install cumulative security update for IE8.

I was getting redirected to different websites in new windows when surfing.

I recently removed AVG and installed Avast. I also recently updated JAVA and removed old JAVA stuff.

Avast keeps indicating it has blocked:

Infection - Win64:Sirefef-A[Trj]
Object [email protected]

Infection - Win32:Sirefef-AD[Rtk]
Object - [email protected]

Infection - Win32:Malware-gen
Object - [email protected]

I have scanned w/ Avast (Avast also did a boot scan), Malwarebytes, and SuperAntiSpyware, and nothing has changed except the redirect seems to have stopped.

I tried the gmer scan three times and each time it resulted in a blue screen. All I could read on the screen was uwldypow.sys.

Anyway the DDS file -

DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18882 BrowserJavaVersion: 10.5.1
Run by JIM at 21:05:10 on 2012-06-29
Microsoft? Windows Vista? Home Premium 6.0.6001.1.1252.1.1033.18.1013.170 [GMT -4:00]
.
AV: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:&... Read more

A:Infected w/ Win64:Sirefef-A[Trj], Win32:Sirefef-AD[Rtk], Win32:Malware-gen

Greetings and Welcome to The Forums!!My name is Gringo and I'll be glad to help you with your computer problems. I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At... Read more

Read other 30 answers
RELEVANCY SCORE 130.8

I recently got annoyed when my Firefox browser started redirecting me to random websites. So I scanned my computer using aswMBR and it found viruses called Sirefef-PL, Medfos and Agent-APDL.

Here is my aswMBR log

aswMBR version 0.9.9.1665 Copyright© 2011 AVAST Software
Run date: 2012-08-17 12:32:14
-----------------------------
12:32:14.193 OS Version: Windows x64 6.1.7601 Service Pack 1
12:32:14.193 Number of processors: 4 586 0x2A07
12:32:14.194 ComputerName: STEVEN-PC UserName: Steven
12:32:15.256 Initialize success
12:32:18.850 AVAST engine defs: 12081601
12:32:23.238 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP1T0L0-1
12:32:23.241 Disk 0 Vendor: SAMSUNG_HD103SJ 1AJ100E5 Size: 953869MB BusType: 3
12:32:23.264 Disk 0 MBR read successfully
12:32:23.267 Disk 0 MBR scan
12:32:23.271 Disk 0 Windows 7 default MBR code
12:32:23.286 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 100 MB offset 2048
12:32:23.300 Disk 0 Partition 2 00 07 HPFS/NTFS NTFS 953767 MB offset 206848
12:32:23.393 Disk 0 scanning C:\Windows\system32\drivers
12:32:37.944 Service scanning
12:32:52.922 Modules scanning
12:32:52.930 Disk 0 trace - called modules:
12:32:52.946 ntoskrnl.exe CLASSPNP.SYS disk.sys ACPI.sys ataport.SYS pciide.sys PCIIDEX.SYS hal.dll atapi.sys
12:32:52.951 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8007db30... Read more

A:Help with Win32:Sirefef-PL/Win32:Agent-APDL/Win32:Medfos

Hello and welcome to the forums!My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. I'll be addressing you by your username, if you'd like me to address you by something else, please let me know!I would be glad to take a look at your log and help you with solving any malware problems.If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed. If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator!
If I instruct you to download a specific tool in which you already have, please delete ... Read more

Read other 13 answers
RELEVANCY SCORE 129.2

I seemed to have picked this up last night. So far all I've done is when my anti-virus detects it, I've been moving it to anti-virus chest. When I ran the full scan though, it said it doesn't detect anything. Any help would be greatly appreciated.
 
 
 
 
 
 
DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 9.0.8112.16476  BrowserJavaVersion: 1.6.0_30
Run by Toni at 7:09:16 on 2013-09-10
Microsoft Windows 7 Starter   6.1.7600.0.1252.63.1033.18.2048.392 [GMT -5:00]
.
AV: avast! antivirus *Enabled/Updated* {C37D8F93-0602-E43C-40AA-47DAD597F308}
SP: avast! antivirus *Enabled/Updated* {781C6E77-2038-EBB2-7A1A-7CA8AE10B9B5}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: IObit Malware Fighter *Disabled/Updated* {A751AC20-3B48-5237-898A-78C4436BB78D}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Program Files\IObit\Advanced SystemCare 6\ASCService.exe
C:\Windows\system32\atiesrxx.exe
C:\Windows\system32\atieclxx.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Program Files\Logitech\Logitech WebCam Software\LWS.exe
C:\Program Files\Lexmark S300-S400 Series\ezprint.exe
C:\Program Files\Lexmark S300-S400 Series\lxeamon.exe
C:\Program Files\Common Files\Spigot\Search Sett... Read more

A:Win32:Sirefef-BTT [Trj], Win64:Sirefef-A [Trj], Win32:Malware-gen

Good evening.  Download TDSSKiller.zip from Kaspersky from here and save it to your Desktop. You will then need to extract the file(s) from the zipped folder. To do this: Right-click on the zipped folder and from the menu that appears, click on Extract All...In the Extraction Wizard window that opens, click on Extract and the contents should appear in a new window. Please close all open programs as this may result in a reboot being necessary.Double click TDSSKiller.exe to begin.Click Change parameters and check the two boxes under Additional Options and then click OK.Click Start scan and allow the tool to do just that.One the scan has completed, if the tool has identified anything allow it to carry out it's default action(s) - you'll need to click Continue where appropriate.Finally, if it prompts you to reboot your machine, please click Reboot Now and ensure that your machine does so.The log that the tool creates will be located at the root of you hard drive as C:\TDSSKiller.Version_Date_Time_log.txt. - i'd like a copy of the contents in your next reply.Please check that you get the one with the right date and time.   

Read other 19 answers
RELEVANCY SCORE 125.6

Hi, My laptop is running on Windows XP Home Edition Ver 2002 SP3. I also have CA Anti-virus software and Malwarebytes installed.

Recently, my laptop is infected by the malwares Win32/ZAcesss.AC, Win32/Karagany.ZAAE and Win32/Fosniw.ZABA. The CA Anti-virus software detected and quarantined them but it came back again after reboot. Also, Google search results are also redirected to the website xa.com.

I would be most grateful if you could help to solve this issue. The DDS log is pasted below. For your info, I received the following message when GMER completed scanning: WARNING!!! GMER has found system modification caused by ROOTKIT activity.
.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 7.0.5730.11
Run by CST at 4:20:34 on 2011-11-25
Microsoft Windows XP Home Edition 5.1.2600.3.936.86.1033.18.2047.1291 [GMT 8:00]
.
AV: CA Anti-Virus Plus *Enabled/Updated* {6B98D35F-BB76-41C0-876B-A50645ED099A}
AV: PC Cleaners *Disabled/Updated* {737A8864-C2D9-4337-B49A-B5E35815B9BB}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\Zcfg... Read more

A:Google redirect to xa.com and malware Win32/ZAcesss.AC, Win32/Karagany.ZAAE and Win32/Fosniw.ZABA

Hi,Please do the following:Download ComboFix from one of the following locations:Link 1 Link 2 VERY IMPORTANT !!! Save ComboFix.exe to your Desktop * IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here Double click on ComboFix.exe & follow the prompts.As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures. Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:Click on Yes, to continue scanning for malware.When finished, it shall produce a log for you. Please include the C:\C... Read more

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RELEVANCY SCORE 123.2

Hi,Please help me in getting rid of the pop ups which keep coming up.trojan downloader win32 agent bqtrojan clicker win32 tiny htrojan spy win32 key logger.aatrojan spy win32 green screentrojan spy html bankfraud.dqHijakThis log file.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 15:00:40, on 9/8/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16705)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccProxy.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Symantec Client Security\Symantec Client Firewall\ISSVC.exeC:\Program Files\Common Files\Symantec Shared\SNDSrvc.exeC:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Hewlett-Pac... Read more

A:Infected With Trojan Clicker Win32 Tiny.h / Downloader Win32 Agent Bq / Spy Win32 Key Logger.aa/spy Win32 Green Screen / Html B...

Sorry for the delay. If you are still having problems please post a brand new HijackThis log as a reply to this topic. Before posting the log, please make sure you follow all the steps found in this topic:Preparation Guide For Use Before Posting A Hijackthis LogPlease also post the problems you are having.

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RELEVANCY SCORE 123.2

hello. sorry about this mess. im afraid i dont really know what im doing. my nephew asked me to help get rid of a red circle with a white cross telling him he had spyware but its turned into something much worse. he only used windows firewall and nothing else saying he only uses world of warcraft and msn and music and doesnt surf the web!! i tried to scan with avg but it was aborted and the windows firewall was continually turned off no matter how many times i put it on. tried other antivirus progs but all were turned off. eventually i managed to do online scan on microsoft safety centre and deleted quite a few v high threat trojans but many unable to clean. i also ran sophos rootkit and nearly gave myself a heart attack - 938 hidden things that recommend not to clean. i resorted to you now. i followed the tutorial for posting hijack this and here are the resultskaspersky report for critical areas--------------------------------------------------------------------------------KASPERSKY ONLINE SCANNER 7 REPORT Saturday, November 29, 2008 Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600) Kaspersky Online Scanner 7 version: 7.0.25.0 Program database last update: Saturday, November 29, 2008 12:40:36 Records in database: 1426420--------------------------------------------------------------------------------Scan settings: Scan using the following database: extended Scan archives: yes Scan mail databases: yesScan area - Critical Areas: C:\Do... Read more

A:win32/alureon.gen, win32/Eldycow.en!A, win32/Small, win32/Olmafik, winNT/Xantvi.gen!A, Trojan-Game Thief and more

i think i have sorted this. i ran SDFix which cleaned up enough for me to install antivirus. avast caught lots of trojans and i have now been able to onlinescan and spybot s/d etc. all logs now coming back clean so can u delete this post please

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RELEVANCY SCORE 122.8

Hello,My computer became infected last night, and It's pretty bad. I became infected with Infected: Trojan:Win32/Alureon.BT, Win32:Jifas-CY, and the others listed (maybe more). Long story short, I'd just watched Harry Potter on dvd, and logged onto the computer to see who he married in the end. I ended up at a Harry Potter encyclipdiea website, and looked it up. Avast went nuts after a few minutes, and showed 4 different virus alerts, and Windows Defender showed 1 as well after I shut down.The virus listed by Defender was Trojan:Win32/Alureon.BT. Avast listed Win32:Jifas-CY, I didn't get the others in time.The last 2 I listed in the title, a "security center alert" claimed it detected these programs trying to acess the internet. It listed one more, but I didn't get it's name in time.I know Alureon is a downloader and backdoor for other viruses, and it basically shuts down security systems, which it's trying to do since windows now thinks I have no anti-virus installed.All of these trojans are listed as "server" and "high risk." I'm not sure a root kit didn't try to make it's way in too.EDIT: I wanted to add a few things in. First, I have XP SP3 set up with multiple accouts, one admin "owner" account and then 1 limited access "user" account. The Viruses came in while the user account was logged on (I am not dumb enough to connect to the internet with an admin account). It seems the Viruses we... Read more

A:Infected: Trojan:Win32/Alureon.BT, Win32:Jifas-CY, Backdoor.Win32.Kbot.al, Net-Worm.Win32.Mytob.t

Hello again.I booted into Safe Mode and ran an Avast scan (which took forever) and it was a waste of time. The stupid thing found nothing wrong, and said the system was clean (which is the opposite it says when you log into the limited user account). The computer (and specially that account at least) is definitely infected. Could the viruses be hiding themselves when in safe mode?Should I scan from a Pre-install environment like BartPE? Or from the Regular "Owner" Admin account? I waited 2 days for the stupid program to scan 700gb (painfully slow for a qaud core, though to be excepted in safe mode), and it was useless.Other than running windows defender (which I'm doing now), and maybe trying MBAM, I'm not sure what to do. I'm not expect enough to dive into programs like OTViewIT and Combofix, so I'll need help here. Please, ANY HELP is appreciated. I would rather NOT wipe the drive and reinstall the whole system, but I need to get this figured out.Does no one have any ideas???

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RELEVANCY SCORE 120.8

Hello,Please help if you can .I ran free Avast! version 5.0.677 on my Windows XP desktop computer (Pentium 4, 1.5 Ghz CPU, 1 gb ram), and came up with the following virus warnings. Unfortunately the Avast! software internal tools to remove it are grayed out and not functioning. I tried a couple of things to remove viruses from help online and then realized I was in way over my head. I found this forum and am now requesting help.Avast! says I am affected with:JS:Downloader-AT, Win32:Nimda, Win32:Small-GWM, Win32:VB-EIJ, Win32:WinSpy-CK, JS:ScriptSH-inf, and Win32:VirutAttached a screen shot of Avast! with viruses and partial path to them. Computer's Symptoms (not sure if these are all due to old slow processor or malware):Computer is freezing often;When it is in sleep mode it is turning itself on;Seems to be downloading stuff often and slowing down;Monitor is going black forcing reboots often;Couple weeks back I began getting floating ads that pop up when browsing online;I get an error message daily that says AdAware has shut down unexpectedly, do I want to send a report? I have been ignoring this, not knowing if it was important, been several weeks.Ok, I think that is all I can think of to share. Please help if you can. I appreciate it.Thanks,Dancer~~~~~~~~~~DDS (Ver_10-03-17.01) - NTFSx86 Run by ljk at 15:52:28.93 on Mon 09/20/2010Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_18Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.102... Read more

A:Please Help ~ Infected with JS:Downloader-AT, Win32:Nimda, Win32:Small-GWM, Win32:VB-EIJ, Win32:WinSpy-CK, JS:ScriptSH-inf, and...

Hello, and to the Malware Removal forum! My online alias is Blade Zephon, or Blade for short, and I will be assisting you with your malware issues!In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.Before we begin cleaning your machine, I'd like to lay out some guidelines for us to follow while we are working together.I will be assisting you with your malware issues. This may or may not resolve other problems you are having with your computer. If you are still having problems after your machine has been determined clean, I will be glad to direct you to the proper forum for assistance.Even if things appear better, that does not mean we are finished. Please continue to follow my instructions until I give you the all clean. Absence of symptoms does not mean that all the malware has been removed. If a piece of the infection is left, it can regenerate and reinfect your machine. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.I ask that you please refrain from running tools other than those I su... Read more

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RELEVANCY SCORE 120.4

Firefox and Mostly IE is experiencing redirects when I search through any search engine. Avast is continuously stopping malware in the Windows\Temp folder.

DDS (Ver_09-12-01.01) - NTFSx86
Run by Ricardo at 15:09:36.31 on Sun 12/27/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.3071.2184 [GMT -8:00]

AV: avast! antivirus 4.8.1368 [VPS 091227-1] *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Creative\Shared Files\CTAudSvc.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\... Read more

A:Infected with Win32:Malware-gen, Win32:Rootkit-gen, and Win32:Spyware-gen

Please close this post. I'm reformatting and reinstalling an Acronis Image prior to the infection. Thanks anyway.

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RELEVANCY SCORE 119.6

Hello Bleeping!
A few days ago I removed Norton AV and installed MSSE. MSSE detected Trojan Dropper: Win32/Sirefef.B and Rogue:Win32/FakeRean. For the past two full system scans MSSE has detected and removed the dropper, and the last scan (last night) detected the Fake Rean. The MSSE removals don't appear to be effective against the dropper. Another peculiar thing, when I installed MSSE a few days ago, it told me my firewall was not up, but when I go into MS Security Center it says that the firewall is "ON". Not sure if perhaps the Norton AV removal maybe wasn't complete and that I am getting "false positives", or if something is really there. My logs are as follows:

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_30
Run by Eric at 16:37:09 on 2012-02-09
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3069.2216 [GMT -5:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
svchost.exe
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\syste... Read more

A:Infected with Trojan Dropper: Win32/Sirefef.B AND Rogue: Win32 Fake Rean

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.Do not run any other tool untill instructed to do so!Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.Run Combofix:You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<Combofix may need to reboot your computer more than once to do its job this is normal.You can download Combofix from one of these links.Link 1Link 2Link 3 1. Close any open browsers or any other programs that are open.2. Close/disable all anti virus and anti malware programs so they do not interfere with the r... Read more

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RELEVANCY SCORE 118

Hy there

My eset Nod 32 antivirus 4 detected Win32/Sirefef.CH & Win32/Rootkit.Agent.NUS
I tried to remove them with Kaspersky removal tool, Malwarebytes anti-malware, SPYBOT
All Failed to delete this file C:\WINDOWS\assembly\GAC_MSIL\desktop.ini wich is a Win32/Sirefef.CH trojan
The other Win32/Rootkit.Agent.NUS trojan is in operating memory
My pc symptoms are: 1. can't acces a direct link....i have to press 3-4 times the Enter Key in browser..then page will load.
2. Pc is moving slow

A:infected by Win32/Sirefef.CH & Win32/Rootkit.Agent.NUS

HiPlease do the following:Please download TDSSKiller.zipExtract it to your desktopDouble click TDSSKiller.exePress Start Scan
Only if Malicious objects are found then ensure Cure is selectedThen click Continue > Reboot nowCopy and paste the log in your next reply
A copy of the log will be saved automatically to the root of the drive (typically C:\)NEXTDownload ComboFix from one of the following locations:Link 1 Link 2 VERY IMPORTANT !!! Save ComboFix.exe to your Desktop * IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here Double click on ComboFix.exe & follow the prompts.As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.**Please note: If the Microsoft Wind... Read more

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RELEVANCY SCORE 116.8

Originally Virus Heat installed itself onto my computer then we added CA Security anti virus and anti spyware protection. This cleaned up some of the problem but I had to download spybot search and destroy to find more spyware. There was a lot of Z lob spyware on the computer. I have spent countless hours on the phone with tech support with Time Warner who is my internet provider who suggested the CA Security that isn't picking up on everything. Now when I run a full scan with CA on my computer it says there are no infections but I keep getting a pop up from CA saying there are 33 infected items. The pop up is random- it isn't in connection with the anti-virus scan. They aren't deleted or quarentened, the pop up just states the file name, infection name, type which is "file" and status which is infected. There are 10 win32/vmalum.ccpy, 19 win32/crushpy!generic, 1 win32/vmalum.ccqd, 2 win32/bewschy.d and 1 vmalum.ccqa. The files aren't quarentened so I can't go in and delete them and when I run the scan to clean them up it isn't picking up on them. So CA anti virus scan isn't picking up on these infected files but then again it is because the pop up knows they are there? Does this make sense? Almost like it knows they are there but it can't do anything with them? Time Warner suggested I get a trojan hunter, is this appropriate? Are you familiar with these infection types? I have googled the names but nothing comes u... Read more

A:Win32/bewschy.d, Win32/vmalum.ccpy, Win32/vmalum.ccqa,win32/crushpy!generic, Win32/vmalum.ccqd

What OS (Win 2K, XPsp1, XPsp2, Vista) are you using? Have you tried doing your scans in "Safe Mode"? Are you doing scans while logged into the "Administrator Account" or an "account with administrator privileges"? You need to start there first. If rescanning in Safe Mode does not help, then do this:Please perform an online scan with Kaspersky WebScannerClick on You will be promted to install an ActiveX component from Kaspersky, Click The program will launch and then begin downloading the latest definition files:Once the files have been downloaded click on Now click on In the scan settings make that the following are selected:Scan using the following Anti-Virus database:Extended (if available otherwise Standard)
Scan Options:Scan Archives
Scan Mail BasesClick Now under select a target to scan:Select My ComputerThis will program will start and scan your system.The scan will take a while so be patient and let it run.Once the scan is complete it will display if your system has been infected.Now click on the Save as Text button:Save the file to your desktop.Copy and paste the scan results in your next reply.

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RELEVANCY SCORE 116.8

Ladies and Gentlemen of the VTSM forum,

I need help. I thought I had a pretty simple rootkit infection, but tdsskiller/mbam has proven ineffective. MSE is able to identify and ostensibly remove the infection, but doing so makes the computer unbootable and system repair unable to complete, forcing a system restore to the infected state. Infection extends back to the oldest restore point. Win7 64 bit, running MSE and MS firewall with mbam for antimalware. SFC/scannow shows clear. google redirects on firefox and chrome, occasional slowdowns, windows defender is unable to start on boot, otherwise the system seems to be running fine. No rootkits recognized by tdsskiller. As mentioned in the title, MSE shows win32/conedex.b, win32/sirefef.p, win64/sirefef.m, and win64/sirefef.e

Here's the DDS log. Please let me know what else I should supply. Thank you in advance!

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_29
Run by wstrawn at 16:51:52 on 2012-02-17
Microsoft Windows 7 Ultimate 6.1.7601.1.1252.1.1033.18.4061.1285 [GMT -5:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* / Copyright 4
SP: Microsoft Security Essentials *Enabled/Updated* / Copyright 3
SP: Windows Defender *Disabled/Updated* / Copyright 2
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch... Read more

A:win32/conedex.b, win32/sirefef.p, win64/sirefef.m, and win64/sirefef.e combination is killing me

Hi Weeps!My secret agent name on the forums is SweetTech (you can call me Agent ST for short), it's a pleasure to meet you. I'll be addressing you by your username, if you'd like me to address you by something else, please let me know!I would be glad to take a look at your log and help you with solving any malware problems.If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed. If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator!
If I instruct you to download a specific tool in which you already have, please delete the copy that you... Read more

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RELEVANCY SCORE 116.4

ya heading has list of viruses in my computer per the avast boottime scan ..im not sure how to remove em

A:win32:pswtool_L/win32 malware-gen/win32:funweb

Please download Malwarebytes Anti-Malware and save it to your desktop.Download Link 1Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.
For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.The scan will begin and "Scan in progress" will show at the top. It may take some time to comp... Read more

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RELEVANCY SCORE 116.4

following instructions from my previous posting. at first the tools seemed to clear the search engine redirection, but GMER still shows a problem. Tech decided to send me to this forum, and I started again with step 6 on the guide. DDS worked well. Tried to run GMER with the new instructions, and it stops after about 40 min. Attempts to sneak the GMER through with a scrambled name failed. So I ran it for 25 min and stopped the scan and that is what I am posting.If it runs long enough the virus apparently stops the scan and I have a gray screen and have to turn off the laptop and turn it back on and try again. I ran CD emulation disable, and it said "finished" but I can't tell if I had anything to disable, since I got no further instruction from that program. Laptop seems to be working well with no redirection but tech thinks the virus is still present.

DDS

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702
Run by MARK at 22:46:15 on 2012-04-23
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3062.2118 [GMT -4:00]
.
AV: AVG Anti-Virus Free *Disabled/Outdated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: Microsoft Security Essentials *Disabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\WINDOWS\System32\... Read more

A:win32/sirefef.ac and win32/sirefef.ah redirecting trojans?

Hello and Welcome to Bleeping Computer!!My name is Gringo and I'll be glad to help you with your computer problems. Please do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send ... Read more

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RELEVANCY SCORE 115.6

Hi... I'm having a terrible time with my desktop computer. MSE detected a trojan sirefef.P virus 3 days ago. After that detection, when I did a Yahoo search, I was being redirected to random ad sites (finesearchsystem dot com, star dot feedsmixer dot org, etc....) I have run MSE, Spybot S&D, Malwarebytes, Kaspersky, and Security Task Manager. All have found some sort of malware, but the sirefef keeps popping back up. In addition, I am unable to turn on my windows firewall as there is an error code 0x80070424. The thing that concerns me the most is that MSE in its history log shows that it allowed the sirefef.P and zbot which means they made all kinds of settings changes and are probably embedded deep in my computer. What steps can I take to remedy this? I have been on another forum, but have not been able to open a topic. I found some instruction on some things I could run to get diagnostic info, but haven't been able to post it. Thanks

A:trojan win32/sirefef.P and PWS Win32/zbot

Hello,Please follow the instructions in ==>This Guide<== starting at step 6. If you cannot complete a step, skip it and continue.Once the proper logs are created, then post them in a reply to this topic by using the Add Reply button.If you can produce at least some of the logs, then please create the post and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the reply and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.Please note that I am not a member of the Malware Removal Team and will not be assisting you in removing the infection. I'm simply helping you to post the information they need in order to assist you.If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.Orange Blossom

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RELEVANCY SCORE 115.6

Hi!

Please help. Along with the above virus? names I have an icon down in the bottom right corner that flashes from a yellow X to a yellow ? with a message telling me I have a Critical System error and to go to that site and download software....

I have AVAST and ran a full scan and did come up with several files with virus/trojan names; these files went into the Virus Chest. I deleted the Temp ones but decided not to delete anything else until I know what is going on. I have since ran the Clean Up through Avast and rescanned twice. Did not show any new stuff although there were 6 files that it was not able to scan. It appears that my C drive has all the problems.

One other thing I did notice was that when I went into Device Manager there is the big yellow question mark next to something identified as optional device and below that another question mark as RAID something. Also, down below the volume game controller file? there are several things that have a big yellow exclamation marks......

Someone showed me last night the process to remove the Adware(??) and the icon and clean this up and but I was not at home so I just reviewed the info, decided that I should be able to do it and just wrote down this website address. So, now I have here but do not know where to get started.................

Thanks for you help!

A:Win32:zlob; Win32:ageng-a; Win32:adan-007; Win32:enumplus And On And On

Sorry you didn't get a reply sooner.Here's what to do.Follow the directions in this topic: http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/Then post a new topic with your HJT log here: http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/Provide a brief description of your problem, and provide a title similar to the one you have here.Please be patient, as the HJT team is very busy. Do not bump your log as the team may think that someone is already helping you. If you have not had a response in five days add a reply to this topic: http://www.bleepingcomputer.com/forums/topic14717.html and paste in the link to your HJT topic there.Orange Blossom

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RELEVANCY SCORE 111.6

Hi,It seems that I have trojan activity on my home pc.I am running Vista and when I log in to my user profile I get a blue desktop with a box saying 'Warning! Spyware detected on your computer! Install an antivirus or spyware remover to clean your computer'I have tried a few malware removal programs, Malwarebytes, CCleaner, Adaware and ran virus scans in an attemp to try and remove it myself without bothering you guys but I just can't shift it, so I'm hoping you may have the time to help?What I have noticed is that I only get these warnings when I am logged into my user profile, not as administrator or as another user on the pc. I also get no warnings when running in safe mode.I run Avast and that brings up a warning soon after the blue desktop comes up that points to infection with C:\Users\Guy\AppsData\Local\Temp\tt991.tmp.vbs. The numbers/letters after the tt (in this case 991) change each time I log in. It also states Malware Name: VBS:Malware-gen, Malware Type: Virus/Worm, VBS verison 080805-0,08/05/08 which I try and delete from the warning box.I then am greeted with a windows script host message box that will say the above file (tt991.tmp.vbs) failed (Access Denied).I also regularly get Windows security alert message boxes come up on the screen saying that Windows Firewall has detected activity of harmfull software with mention of one of many trojans. These have been:Trojan-Clicker.Win32.Tiny.hTrojan-Downloader.Win32.Agent.bqTrojan... Read more

A:Vbs:malware-gen - Trojan-clicker.win32.tiny.h, Trojan-downloader.win32.agent.bq, Trojan-spy.win32.keylogger.aa

Hi,I am hoping you can help me.My computer keeps telling me it is infected with spyware/malware. I get a blue desktop on startup with regular warnings saying the computer is infected with:Trojan-Clicker.Win32.Tiny.hTrojan-Downloader.Win32.Agent.bqTrojan-Spy.Win32.KeyLogger.aaTrojan-Spy.Win32.GreenScreenTrojan-Spy.HTML.Bankfraud.dqStrange thing is that these only show up when I log in to my user account. If I log in as administrator, another user or as any user in safe mode I get no warnings and nothing shows up on scans.The pop up warings direct me to this site: www.antispyware-review.info/?wmid=46638&pwebmid=uWfLn0pimL&a= which is Smartsoft reviews to buy PC Antispy or PC Clean pro.Malwarebytes scan picks up Fake.Dropped.Malware, Malware.Trace, Trojan.FakeAlert and Hijack.Wallpaper and even if I remove these and restart the PC they come back.A spybot scan pointed to 2 entries of VirtumondeI'll attach the latest HJT log, Malwarebytes log and Spybot logs in case you need them. Please help me with this, I cant seem to shift it Logfile of Trend Micro HijackThis v2.0.2Scan saved at 11:54:34 AM, on 8/7/2008Platform: Windows Vista SP1 (WinNT 6.00.1905)MSIE: Internet Explorer v7.00 (7.00.6001.18000)Boot mode: NormalRunning processes:C:\Windows\system32\taskeng.exeC:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Program Files\Windows Defender\MSASCui.exeC:\Windows\RtHDVCpl.exeC:\Program Files\Ado... Read more

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RELEVANCY SCORE 110.8

Hi,I'm running Windows XP - Internet Explorer v. 6.00, SP3. Yesterday Avast alerted me to a virus on my computer (I neglected to write down the exact message). At the time, only Gmail was open and an email was being written. I've had some issues with Avast occasionally reporting a false positive, and since nothing was being downloaded at that time, I took no action with Avast. Instead, I immediately did a Quick Scan with MalwareBytes to see if it would find anything. MalwareBytes found and deleted the following: C:\Documents and Settings\HP_Owner\application data\Sun\Java\deployment\cache\\6.0\44\61b86cac-3c0c0928Trojan.FakeAlert.VGenC:\Documents and Settings\HP_Owner\local settings\temp\0.506697477033.exeTrojan.FakeAlert.VGenA second MalwareBytes scan was clean.I looked "Trojan.FakeAlert.VGen" up on Google and then it clicked: for the past few days, Adobe Flash Player has been crashing an awful lot. When it crashes (on Youtube, for example), it tells me the program is out of date and needs to be updated. The weird thing was that sometimes it worked for a while before it crashed, but I dismissed that as being some strange computer quirk. I went to the Adobe web site and tried to install the newest version of Flash Player, but was unable to. I feel foolish, but it never even occurred to me that a virus could be to blame. It concerns me that (assuming the Adobe Flash Pla... Read more

A:Trojan.FakeAlert.VGen, SpyInstall_HPPre.exe, Win32: Mirc-z [PUP], Win32: Kill App-W [PUP] & Win32: Agent-AMXO (Trj)

Download Security Check from HERE, and save it to your Desktop. * Double-click SecurityCheck.exe * Follow the onscreen instructions inside of the black box. * A Notepad document should open automatically called checkup.txt; please post the contents of that document.=============================================================================Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList last 10 Event Viewer logList Users, Partitions and Memory sizeClick Go and post the result.=============================================================================Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop. * Double-click mbam-setup.exe and follow the prompts to install the program. * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. * If an update is found, it will download and install the latest version. * Once the program has loaded, select Perform quick scan, then click Scan. * When the scan is complete, click OK, then Show Results to view the results. * Be sure that everything is checked, and click Remove Selected. * When completed, a log will open in Notepad. * Post the log back here.Be sure to restart the computer.The log can also be found here:C:\Document... Read more

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RELEVANCY SCORE 110

So, this is a newer netbook, almost 8 months old, i dont know how i got these because i have had anti-virus runing from day one

Anyway it all started when i was on facebook it just went to a diffrent page and i never clicked on anything, then MS security center popped up saying everything was infected, and kept tellin me that i didnt have an antivirus program and i coudlnt do anthing thing but keep going to this ADD to buy one... Which was odd because Avast was running. I opend avast and did a quick check and found the first one Dracur_c, But when i tied to do the the action to mvoe to chest it was telling me that there was not enough room on disc... and my disc is NOT FULL ODD, so i deleted it and it worked i can not coppy and paste the results if i can i dont know how But i will tell you it was in: C:/system volume information/_restore{ number letters}.dll and .EXE and it was also in C:/windows/system32/fwcfg32.dll listed TWICE

I then restarted the computer in safemode and did a full scan and it then found it again in system volume information/restore{letter numbers}.DLL twice And then in Windows/system32/75.tmp..

this morning it was still acting wierd when i started EI redirecting me when i would use google and When i would send an error log to MS the page never loded and then i would get a poppup add So i ran another Avast scan and GOT the win32:trojan-gen,win32:alureon-hd, win32crypt-gwl that came up... This time it was found in my TEMP folder as an EXE and one in my ... Read more

A:avast found win32:dracur_c, win32:trojan-gen,win32:alureon-hd, win32crypt-gwl

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RELEVANCY SCORE 110

I have followed the 5 step rule with no luck and have searched the threads i am acualy a hardware guy and not up on the maleware viri so maybe some pitty here here is my HJTL

Logfile of HijackThis v1.99.1
Scan saved at 10:55:46 AM, on 2/1/2007
Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
C:\Program Files\PeoplePC\ISP6230\Browser\Bartshel.exe
C:\Program Files\PeoplePC\ISP6230\Browser\Bartshel.exe
C:\PROGRA~1\PeoplePC\ISP6230\Browser\PPShared.exe
C:\Program Files\PeoplePC Accelerated\PeoplePC.exe
C:\Documents and Settings\stacy\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:8080
O1 - Hosts: 12.129.205.209 search.netscape.com12.129.205.209 sitefinder.verisign.com
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\... Read more

A:Help please 3 trojans present Win32.Qhost.f-Win32.Dialer.mw-Clicker.Win32.Agent.ac

Hi scubbadoo32,

Welcome to Tech Support Forum!

I apologize for the delay getting to your log. The helpers here are all volunteers and we have been very busy here lately. If you are still having malware problems, I will be glad to help.

OK, here?s what we do first.


Please run HijackThis and click "Scan". Place a check (tick) next to the following entries (if present):

O1 - Hosts: 12.129.205.209 search.netscape.com12.129.205.209 sitefinder.verisign.com
O15 - Trusted Zone: http://secure.gestrip.com (HKLM)
O15 - Trusted Zone: http://update.randhi.com (HKLM)
O16 - DPF: {15589FA1-C456-11CE-BF01-00AA0055595A} - http://w4s.work4sure.com/c/ge/w4sgeen9.exe
O16 - DPF: {33331111-1111-1111-1111-611111193423} -
O16 - DPF: {33331111-1111-1111-1111-611111193429} -
O16 - DPF: {33331111-1111-1111-1111-615111193427} -
O16 - DPF: {33331111-1131-1111-1111-611111193428} -
O16 - DPF: {43331111-1111-1111-1111-611111195622} -
O16 - DPF: {64311111-1111-1121-1111-111191113457} - file://c:\eied_s7.cab


Close ALL programs and browsers (including this one), leaving ONLY HijackThis open, then click "Fix checked".

Then please exit HijackThis.


NEXT:

Using Windows Explorer, please navigate to and delete the following FILES (if they exist):

c:\eied_s7.cab


Please let me know if you encountered any problems finding or deleting the file.


NEXT:

Please download CCleaner (freeware) and save it to your desktop:Run the CCleaner install... Read more

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RELEVANCY SCORE 110

Mates,

I have spent the entire day trying to rid my system (Windows XP Home Version 2002 SP3) of this Win32.TrojanSpy, Win32.WormLovGate, & Win32.TrojanD\.\ader.NewMedia problem. I was alerted to these problems through scanning with AdAware Anniversary Edition after becoming so frustrated with my ridiculously slow internet connection (cable from Comcast). I can't seem to get rid of them and my cable internet speed is at about dial-up speed when testing it through CNET and Toast.net. Very frustrating, indeed. My attempts to remove the culprits have consisted of scanning by using:

(In order of scans):

AdAware Anniversary Edition (found the above mentioned culprits & claimed to have successfully removed them)
ATF Cleaner
Malwarebytes' Anti-Malware (found nothing)
SUPERAntiSpyware (found nothing)
SmitfraudFix (I used 'Search' in normal mode, then I used 'Clean' in safe mode - found nothing)
AdAware Anniversary Edition (scanned once again & in safe mode this time - it still found all of the above malware, trojans, etc., of which I selected it to remove)

Internet connection is still super slow.
It may be helpful to note that after performing these scans, I would select 'Turn Off' the computer (not 'Restart'), but the computer would simply reboot...I found that strange.

Any suggestions?

Thank you.

Daddy?!

A:Need help removing Win32.TrojanSpy, Win32.WormLovGate, & Win32.TrojanD\.\ader.NewMedia

Did AdAware provide a specific file name associated with this malware threat(s) and if so, where is it located (full file path) at on your system? Please post the results of your MBAM scan for review (even if nothing was found).To retrieve the MBAM scan log information, launch MBAB.Click the Logs Tab at the top.The log will be named by the date of scan in the following format: mbam-log-date(time).txt
-- If you have previously used MBAM, there may be several logs showing in the list.Click on the log name to highlight it.Go to the bottom and click on Open.The log should automatically open in notepad as a text file.Go to Edit and choose Select all.Go back to Edit and choose Copy or right-click on the highlighted text and choose copy from there.Come back to this thread, click Add Reply, then right-click and choose Paste.Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.Exit MBAM when done.

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RELEVANCY SCORE 109.6

Greetings, firstly, thank you for taking the time to look into my issues.

I am currently running Windows Vista 32bit standard edition on a Dell Inspiron 1400 laptop.

Up until last week I was running fine, but due to a stupid error on my part,(I clicked a link in an email I thought was legit.) but since I am experiencing several issues. It first began with (I assume) the google redirect virus. I use internet explorer and use safari as a backup. It seemed to be only in internet explorer. It would allow me to search any topic, for instance, Guild wars 2. When I would select it in the search bar, everything seemed normal, unless I clicked the sites webpage. I would be redirected to another site. However, if I clicked on a wiki page, it would act normal. Also, I had no popups that seem to go along with that virus. I ran, superantispyware, malwarebytes, and it showed nothings. A few days later I noticed that I would sometimes experience random commercials audio would play while I was not even using any search engines.

Recently, I reinstalled Microsoft Security Essentials, ran a full scan (took almost 14hours) but it found an issue (sorry, didnt log it) and apparenly "fixed" the issue. I was able to use ie without redirect. That didn't last long. A day after that, whenever I log on my laptop a few minutes will go by, ranging from 1 to 10 minutes, and I will recieve a window stating, "Windows has encountered a critical error and needs to restart. You have one... Read more

A:Malware Win32/sirefef infection and more......

Hello,lets see what we can get here...Reboot into Safe Mode with Networking How to enter safe mode(XP/Vista)Using the F8 MethodRestart your computer. When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu. Select the option for Safe Mode with Networking using the arrow keys. Then press enter on your keyboard to boot into Safe Mode. >>>> Download this file and doubleclick on it to run it. Allow the information to be merged with the registry.Run RKill....Download and Run RKillPlease download RKill by Grinler from one of the 4 links below and save it to your desktop.

Link 1
Link 2
Link 3
Link 4

Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
If nothing happens or if the tool does not run, please let me know in your next replyDo not reboot your computer after running rkill a... Read more

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RELEVANCY SCORE 109.2

http://news.yahoo.com/s/ap/20071028/ap_on_...nTACiuYsr_q188FAfter reading the story about the Pa bigfoot, Found out it is a HOAX!!! Rick Jacobs is using his blogspot to send out trojan horse and malware! I saw this story on yahoo.com and I was curious to see the pictures to see if they were real or fake...so I did a google search on Rick Jacobs and this was what I found. When I went to this site it said to intall Active X to view video of said Bigfoot, after it installed I got quiet a shock!!! Pornography! Thankfully my children weren't watching! I am appauled that there wasn't anyone that did research before reporting this story! I have Avast antivirus software and I am getting warnings (pop-ups) that Adware was found. Win32:Agent-LTS[Trj] Malware type Trojan Horse and Win32.Adware-gen [Adw] Malware. Do you know how difficult this will be to remove from my computer!??ughhhh They need to prosecute this man for this! To see the link **Warning Proceed with Caution!!** will contain Adult content!http://rick-jacobs-bigfoot-photo-pictures.blogspot.com/Logfile of Trend Micro HijackThis v2.0.2Scan saved at 12:52:10 AM, on 11/1/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16544)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\... Read more

A:Win32:agent-lts[trj] Malware Type Trojan Horse And Win32.adware-gen [adw] Malware

Hello,I see the tool we use for this infection doesn't remove below variants yet, so do next please..* Please download the OTMoveIt by OldTimer. Save it to your desktop. Please double-click OTMoveIt.exe to run it. Where it says: "Paste List of Files/Folders to be Moved", copy and paste next bold part into that Window:

C:\WINDOWS\advreprwd.dll
C:\WINDOWS\sdrmod.dll
C:\WINDOWS\hupsrv.dll
C:\WINDOWS\msmhost.dll
Then click the red Moveit! button below.Close OTMoveItIf a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.. Then it will reboot your computer.Even though OTMoveIT didn't ask to reboot your computer - reboot anyway, this since moved files may still be in use.Then, after reboot, * Start HijackThis, close all open windows leaving only HijackThis running. Place a check against each of the following if still present:O2 - BHO: (no name) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - (no file)O2 - BHO: MSVPS System - {7A22D62B-562F-4D55-8B1E-3AAA6C2BA688} - C:\WINDOWS\advreprwd.dllO3 - Toolbar: The sdrmod - {521A5897-9EA7-43B4-A51D-B4C11D67BEEF} - C:\WINDOWS\sdrmod.dllO4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -kO4 - HKLM\..\Run: [Button Bar] C:\Documents and Settings\Kim Robinson\Local Settings\Temporary Internet Files... Read more

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RELEVANCY SCORE 109.2

Yes, my computer has been running AWFULLY slow for about a year now. Ive got a few virus scanners/protection programs: AVG, Ad-Aware, Malware Bytes- Anti Malware, and Hijack This. My Norton expired ages ago. I have run a good few scans with each of these and deleted viruses/malware that AVG, Ad-Aware and Malware Bytes- AM have found, except from a couple of viruses that AVG has held in the virus vault. These viruses are entitled: Win32\Heur and Win32\Cryptor. The paths to each of these are: C:\WINDOWS\SYSTEM32\86k.dll and C:\Documents and Settings\user_name\Application Data\svchost.exe I'm not sure if i should get rid of them because one is a link library and the other is an executable file, and I'm especially unsure about this one since svchost is a service runner.I've also recently killed a process in process explorer called "AAAAMONd.exe" which was running another svchost.exe for which the company name was a bunch of random letters and the same with the descriptionAnother symptom is the classic "pop-up symptom" where when i visit a site on iexplorer, it comes up sites such as "best anti-virus removal software" and the URL is nothing like the one i have typed...whenever this happens, the warning window of AVG pops up and i then disconnect my internet so as to not recieve any "gifts". Apologies for the length of this post, but i read the "Preparation Guide" and it said that the mor... Read more

A:AVG quarantined win32/Heur and Win32/Cryptor. Malware Bytes picked up more malware.

Hello! My name is Sam and I will be helping you. In order to see what's going on with your computer I'll ask for you to post various logs from the tools that we will use to resolve your issue. Please also share with me any information about how your computer is reacting and behaving each step of the way as we work through this process.We need to create an OTListIt2 ReportPlease download OTListIt2 from hereSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.Push the "Run Scan" button.The scan should take just a few minutes.Copy the log that opens up and paste it back here in your next reply.

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RELEVANCY SCORE 108.8

Hi,

My anti-virus is saying that i have got all the above viruses mentioned. It says everytime deleted

but each time i reboot, i am getting those problems

Also , i am having my IE opening http://83.30...... website in multiple tabs and windows everytime.

I am struck up with viruses thts 4 sure

Can anyone help me kindly
 

A:Problem with Win32.Monder, Win32.Virtumonder and Win32.obfuscated Viruses

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:29:18, on 02/07/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16681)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Sony\ISB Utility\ISBMgr.exe
C:\Program Files\Sony\Marketing Tools\MarketingTools.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\Program Files\Sony\Network Utility\LANUtil.exe
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Sony\VAIO Update 3\VAIOUpdt.exe
C:\Program Files\Apoint\ApMsgFwd.exe
C:\Program Files\Apoint\Apntex.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://... Read more

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RELEVANCY SCORE 108.4

Hello,

My computer is infected with problematic malware which does not go away despite running Spybot Search & Destroy (which removed Win32.Autorun.Tmp, Win32.Muollo), Malwarebytes, SuperAntiSpyware and McAffee Anti Virus. While these software remove trojans/viruses etc at each scan, everytime I restart the computer the problem is back

In addition, google searches keep getting redirected to licosearch, hugosearch and fastsearch. I also cannot connect to Microsoft and other security related websites to download latest anti spyware related files or the Windows Service Pack.

Please help!!

DDS (Ver_10-12-12.02) - NTFSx86
Run by Mike at 18:46:42.95 on Sat 12/18/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_22
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.53 [GMT 0:00]

AV: McAfee VirusScan *Enabled/Outdated* {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: Norton Internet Worm Protection *Disabled*
FW: McAfee Personal Firewall *Enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\Program Files\Intel\Wireless\Bin\EvtEng.... Read more

A:Computer overrun with trojans (Win32.Muollo, Win32.Tmp.Autorun), malware etc

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the instructions that pop up for posting... Read more

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RELEVANCY SCORE 108.4

Hi I got malwares from videocodec installation. Here are symptoms:1.I have been recieving internet explorer pop-up to the site "yourprivacyguard.com" and "pcsecuresystem.com". 2. Also, Kaspersky detected that my computer has been trying to download something from "http://www.thenetworkcom.com/get-last-update.php?sid=502&aid=610&said=0&pn=5&config=cb" (from the report about 4-8 times every minute). 3. There are fake windows security alert pop-ups saying something that my computer is infected malwares and I need to download program to clean them. 4. My desktop wallpaper changes to some form of a warning sign against a red backdrop (which could be closed when I mouse over the top right hand corner and click on the 'x', after which my wallpaper re-appears)5. 3 web short cuts appear on my desktop labeled Error Cleaner, Privacy Protector, and Spyware &Protection which re-appear everytime after restart.6. There are new internet explorer toolbar: The nssfrch7. The process "explorer.exe" consumes almost 100 percent of cpu and this slow down my computer significantly.I used Kaspersky internet security 7(my anti-virus software), Ad-Aware2007 and Search and Destroy(as suggested by this site) to detect and fix these problems. These fix almost all problems (probem number 1, 3, 4, 5,7). However, problem number 2 is not fixed as Kaspersky still keep reporting that there are contacts between my computer and the site "http://www.... Read more

A:Need Help! Malware Win32.agent.lf, Win32.zlob.cpx. Infected From Videocodec Installation

Welcome to the BleepingComputer HijackThis Logs and Analysis forum nunueng My name is Richie and i'll be helping you to fix your problems.Download SDFix.exe and save it to your desktop:http://downloads.andymanchesta.com/RemovalTools/SDFix.exe* Double click on SDFix on your desktop,and install the fix to C:\ Please then reboot your computer into Safe Mode by doing the following:* Restart your computer* After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;* Instead of Windows loading as normal, a menu with options should appear;* Select the first option, to run Windows in Safe Mode, then press "Enter".* Choose your usual account.* In Safe Mode,go to and open the C:\SDFix folder,then double click on RunThis.bat to start the script.* Type Y to begin the script.* It will remove the Trojan Services then make some repairs to the registry and prompt you to press any key to Reboot.* Press any Key and it will restart the PC.* Your system will take longer that normal to restart as the fixtool will be running and removing files.* When the desktop loads the Fixtool will complete the removal and display Finished, then press any key to end the script and load your desktop icons.* Finally open the SDFix folder on your desktop and copy and paste the contents of the results file Report.txt into your next reply.If you have previously downloaded ComboFix,please delete that version now.Now download Combofix an... Read more

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RELEVANCY SCORE 108.4

I managed to fix my previous round (in my - urgh - neverending round of issues and errors with this computer). I've been experiencing slow boot-ups, slow browser start-ups and stuttering when watching videos online/playing games. So I decided to check out my comp with aswMBR:

I got several infection results, all surprisingly for my Chrome browser. AVAST! Users are apparently reporting issues with this, but I'm curious about the Malware-gen in the temp files. Is it worth exploring further?

Computer is, as always, a Compaq Presario CQ62 laptop running Windows 7.

ETA: And I've noticed that my SAS hasn't updated since February; whenever I try to update it it informs me that it has all of the proper updates.

A:Win32:Malware-gen in the temp files and Win32:Trojan-gen in Google update?

Download Security Check from HERE, and save it to your Desktop. * Double-click SecurityCheck.exe * Follow the onscreen instructions inside of the black box. * A Notepad document should open automatically called checkup.txt; please post the contents of that document.=============================================================================Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply.====================================================================================Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeClick Go and post the result.=============================================================================Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop. * Double-click mbam-setup.exe and follow the prompts to install the program. * At the end, be sure a checkmark is placed next to Update Malwar... Read more

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RELEVANCY SCORE 108.4

Hi,

I have been plagued for a few days now with the WIN64/WIN32: Sirefef infection and eventhough my Avast detects it and constantly sends things to the virus chest I am unable to completely remove this virus.

Any help would be greatly appreciated.

Thanks so much in advance.
DDS log

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.19088
Run by pariss at 14:24:25 on 2012-07-06
Microsoft? Windows Vista? Home Premium 6.0.6001.1.1252.1.1033.18.2046.1030 [GMT -4:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {9765EA51-0D3C-7DFB-6091-10E4E1F341F6}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Enabled/Updated* {2C040BB5-2B06-7275-5A21-2B969A740B4B}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\atieclxx.exe
C:�... Read more

A:Infected with WIN32 : Sirefef malware/virus

Hi,Please run the following:Download Farbar Recovery Scan Tool and save it to a flash drive.Plug the flashdrive into the infected PC.Enter System Recovery Options. To enter System Recovery Options from the Boot Menu:Restart the computer.As soon as the BIOS is loaded begin tapping the F8 key until the boot menu appears.Use the arrow keys to select the Repair your computer menu item.Select the operating system you want to repair, and then click Next.Select your user account an click Next.To enter System Recovery Options by using Windows installation disc:Insert the installation disc.Restart your computer.If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.Choose your language settings, and then click Next.Click Repair your computer.Select the operating system you want to repair, and then click Next.Select your user account an click Next.On the System Recovery Options menu you will get the following options:Startup RepairSystem RestoreWindows Complete PC RestoreWindows Memory Diagnostic ToolScan your computer's memory for errors.Command Prompt[*]Select Command Prompt[*]In the command window type in notepad and press Enter.[*]The notepad opens. Under File menu select Open.[*]Select "Computer" and find your flash drive letter and close the notepad.[*]In the command window type e:\frst.exe and press Enter.Note: Replace letter e with the drive letter of your ... Read more

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RELEVANCY SCORE 108.4

My PC is infected by the sirefef.R and AH trojan. Thanks to you guys I have already found some information and already run the Farbar Recovery Scan.Below and also attached you will find the results from the scan and search.txt.Could you please tell me on how to proceed from here?Thanks,Bjorn1.) FRST.txtScan result of Farbar Recovery Scan Tool (FRST written by Farbar) Version: 20-06-2012 01Ran by SYSTEM at 25-06-2012 01:44:23Running from J:\Windows 7 Home Premium (X86) OS Language: Dutch Standard The current controlset is ControlSet001========================== Registry (Whitelisted) =============HKLM\...\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [835584 2007-03-10] (Synaptics, Inc.)HKLM\...\Run: [RtHDVCpl] RtHDVCpl.exe [x]HKLM\...\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe" [620152 2006-10-22] (Adobe Systems Inc.)HKLM\...\Run: [AdobeCS4ServiceManager] "C:\Program Files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin [611712 2012-01-21] (Adobe Systems Incorporated)HKLM\...\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon [767312 2009-09-04] (CANON INC.)HKLM\...\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe [178712 2008-04-15] (... Read more

A:Nasty Win32/sirefef.R and Win32/sirefef.AH

Hi,Please run the following:Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below. (To do this highlight the contents of the box, right click on it and select copy. Right-click in the open notepad and select Paste). Save it on the flashdrive as fixlist.txt start
SubSystems: [Windows] ==> ZeroAccess
HKLM\...\Run: [] [x]
HKLM\...\Run: [Regedit32] C:\Windows\system32\regedit.exe [x]
HKU\Bjorn\...\Run: [0i763f66bz] C:\Users\Bjorn\0i763f66bz.exe [42496 2012-06-23] (FaceVsion)
0 ece2981047436e29; C:\Windows\System32\Drivers\ece2981047436e29.sys [66488 2012-06-24] ()
2012-06-24 11:48 - 2012-06-24 11:48 - 00066488 ____A C:\Windows\System32\Drivers\ece2981047436e29.sys
2012-06-23 17:04 - 2012-06-23 17:04 - 00042496 ____A (FaceVsion) C:\Users\Bjorn\0i763f66bz.exe
2012-06-07 22:16 - 2012-06-24 22:32 - 00000000 ____D C:\Users\Bjorn\AppData\Local\831B70AA-4223-46DB-A9E4-D27C6CB4247D.aplzod
2012-05-15 16:33 - 2012-04-23 10:08 - 00000000 ____D C:\Users\Bjorn\AppData\Roaming\Belastingdienst
C:\Windows\Installer\{a4b8fb52-11e7-86e9-8511-b8c2b6b19ecb}
C:\Users\Bjorn\AppData\Local\{a4b8fb52-11e7-86e9-8511-b8c2b6b19ecb}
replace: C:\Windows\win... Read more

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RELEVANCY SCORE 108.4

Microsoft essentials found the AH first and shortly after that the AC popped up also. It is a redirect trojan. Says it is cleared, and then comes back. running malaware now to see if it will clear it. thanks for your help again.

A:win32/sirefef.ac and win32/sirefef.ah please help clear it

Download Security Check from HERE, and save it to your Desktop. * Double-click SecurityCheck.exe * Follow the onscreen instructions inside of the black box. * A Notepad document should open automatically called checkup.txt; please post the contents of that document.=============================================================================Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply.====================================================================================Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeClick Go and post the result.=============================================================================Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop. * Double-click mbam-setup.exe and follow the prompts to install the program. * At the end, be sure a checkmark is placed next to Update Malwar... Read more

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RELEVANCY SCORE 108.4

several variants have been quarintined by eset AV 7 i thought it was everything under control when i started noticing random slowdowns specially when running up apps or games it began to become really annoyng i tried spybot 1.6 + and using full and updated ESET Smart security 7 but this virus is still around my system is running on a I5 4670K, GTX 660, SSD120 GB S510 , 8GB HYPERX BLU KINGSTON USING XMP 1600MHZ PROFILE, and Windows 8.1 pro am currently having problems with my keyboard and im using on-screenn keyboard to write all this up and it makes so very hard to figght this cursed virus ;( so please help..me out guys and thanks (took me 10 minutes to open this new topic is really painful to click on every single letter)
edit:r dled and ran dds.com but it says "this program is not meant to be ran in compability mode exiting now" something like this i would really apprecitate and follow instructions on how may i help to be helped...

A:help me remove win32/bitcoinminer.AF please

Hi there,my name is Marius and I will assist you with your malware related problems.Before we move on, please read the following points carefully. First, read my instructions completely. If there is anything that you do not understand kindly ask before proceeding. Perform everything in the correct order. Sometimes one step requires the previous one. If you have any problems while following my instructions, Stop there and tell me the exact nature of your problem. Do not run any other scans without instruction or add/remove software unless I tell you to do so. This would change the output of our tools and could be confusing for me. Post all logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts. If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed. Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean. My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.   Scan with FRST in normal modePlease download Farbar's Recovery Scan Tool to your desktop: FRST 32bit or FRST 64bit (If not sure: Start --> Computer (right click) --> properties)Run FRST. Don´t change one of the checkboxes and hit Scan. Logfiles are created on your desk... Read more

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RELEVANCY SCORE 108

hi, my sister recieved an email from her fellow student mate and thought it was crucial and as soon as she opened the email she started to experience anti malware doctor software pop up saying you have recieved threats click yes to remove and so on. ive tried to uninstall that program from safe but it comes back again everytime i log on to desktop. also my avg 9 is picking up loads of the trojan horse cryptic.apo file in the temp folder but canot delete it , it says " interupted by user" and keeps multiplying. i cant seem to surf the net on windows explorer it says page unavilible but i can go online with skype and other messengers. the anti malware doctor pops up every now and then. just cant seem to remove the trojans and anti malware doctor software. ive tried anti malwarebyte in safe mode it found few objects but after restarting to desktop the anti malware doctor automatically installed again on the laptop. ----------------------------------DDS (Ver_10-03-17.01) - NTFSX64 Run by vedika at 1:45:44.03 on 20/07/2010Internet Explorer: 8.0.6001.18928Microsoft? Windows Vista? Home Premium 6.0.6001.1.1252.44.1033.18.2006.619 [GMT 2:00]SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}SP: SUPERAntiSpyware *disabled* (Updated) {222A897C-5018-402e-943F-7E7AC8560DA7}============== Running Processes ===============C:\Windows\system32\wininit.exeC:\Program Files (x86)\AVG\AVG9\avgchsva.exeC:\Program Files (x86)\AVG\AVG9\avgrsa.exeC:\Windows\... Read more

A:infected with anti malware doctor with trojan horse cryptic.apo and win32/psw.wow.now and win32. fraudpack. bagn

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.Double click DeFogger to run the tool. The ap... Read more

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RELEVANCY SCORE 107.2

hi my computer got infected on sept 26th, i ran many rootkit removal softwares, antivirus programs etc... but im not sure if its really cleaned.
 
The problem I am having is I am unable to interpret the results, i do continue to see items pop up on Rogue killer.
 
 
 
 
 
DDS (Ver_2012-11-20.01) - NTFS_x86 
Internet Explorer: 10.0.9200.16686  BrowserJavaVersion: 10.25.2
Run by nlam at 10:11:34 on 2013-10-02
Microsoft Windows 7 Professional   6.1.7601.1.1252.1.1033.18.3242.239 [GMT -4:00]
.
AV: System Center 2012 Endpoint Protection *Enabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
AV: Trend Micro Client/Server Security Agent Antivirus *Disabled/Updated* {7193B549-236F-55EE-9AEC-F65279E59A92}
SP: Trend Micro Client/Server Security Agent Anti-spyware *Disabled/Updated* {CAF254AD-0555-5A60-A05C-CD200262D02F}
SP: System Center 2012 Endpoint Protection *Enabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: Trend Micro Personal Firewall *Enabled* {50C2E989-60CF-0845-AFD3-290B7D301E79}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\Program Files\IDT\WDM\STacSV.exe
C:\Program Files\Dell\DW WLAN Card\WLTRYSVC.EXE
C:\Windows\system32\WLANExt.exe
C:\Program Files\Dell\DW WLAN Card\bcmwltry.exe
C:\Windows\system32\conh... Read more

A:Trojan:Win32/Sirefef!cfg Zeroaccess and Malware.Packer.GPC maybe more.

Hello nickyl I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", ... Read more

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RELEVANCY SCORE 106.8

I have a Windows 7 laptop that has malware and adware infections that keep coming back. I'm running Avast! premier. It catches a couple things when at the desktop such as:

C:\Windows\system32\MyOSProtect64.dll
Infection: Win64:Adare-gen [Adw]
Action: Deleted
Process C:\Program Files\Sony\VAIO Gate\VAIO Gate.exe

Object: C:\Windows\SysWOW64\MyOSProtect.dll
Infection Win32:Dropper-gen [Drp]
Action: Deleted
Process: C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
OS: Windows 7 x64-bit
 
Then it recommends a boot scan where it find several other files in Temporary Internet Files and AppData\Local\Temp whre it either "Moves them to chest" or deletes them.
 
It looks like I have the Web Protect or MyOSProtect adware/malware.
 
I'd like some assitance in making sure that the malware/adware is fully removed.
 
Thanks for your help!

A:Win64:Adare-gen, Win32:Dropper-gen, win32:Malware-gen

Download Security Check from here or here and save it to your Desktop. Double-click SecurityCheck.exe Follow the onscreen instructions inside of the black box. A Notepad document should open automatically called checkup.txt; please post the contents of that document.NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderOther ServicesPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply. Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeList Restore PointsClick Go and post the result. Please download Malwarebytes Anti-Malware to your desktop.NOTE. If you already have MBAM 2.0 installed scroll down.Double-click mbam-se... Read more

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RELEVANCY SCORE 106.4

Hey I could use some help getting rid of this virus, I think Ramnit-A might be around too on it. I've done some researching trying to see if I could try and fix this on my own, but I think this might go quicker.I have spybot and adaware (freeware) on my computer, spybot hasn't bothered to pick anything up in this mess. Adaware has picked up Ramnit-A virus on the system and it always ends up with a list of items to repair (mostly files and a few processes at the end of the list), a cookie, and then ~4 misc. items that it recommends the "just once option". Anyways it hasn't been working, so from my reading, from a topic I managed to google from this forum board I downloaded Avast, which has grabbed virus file types that I listed in the topic with quick scan (and with it's "shields" too) . The other disturbing thing is that I think I have about 3000+ files now sitting in my virus chest on Avast from running the thing...safe to probably say it's not fixing anything.I'm a little worried too about the fact that the files Avast is taking are, or were just regular exe's some that were actually on my desktop. Has left me wondering if I should delete everything in the virus chest or not, I'm not going to end up deleting something important if I do? (main worry)From what I've read I hope I posted the required stuff, I'm currently running Gmer right now, I'll probably leave it running and try posting it tomorrow morning as ... Read more

A:VBS:ExeDropper-gen;Win32:Ramnit-B;Win32:Rootkit-gen;Win32:Trojan-gen

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.We need to create an OTL ReportPlease download OTL from one of the following mirrors:This is THE MirrorSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.In the custom scan box paste the following:CODEmsconfigsafebootminimalactivexdrivers32netsvcs%SYSTEMDRIVE%\*.exe/md5st... Read more

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RELEVANCY SCORE 106.4

I completed Steps 1 - 5, but couldn't do the Step 2 Panda Scan part, since Avast popped up the following:

File Name: http://acs.pandasoftware.com/actives...cab\pskavs.dll
Malware name: Win32:CTX
Malware type: Virus/Worm
VPS version: 080507-0, 2008/05/0

Problem Discription

The following Trojans keep getting found by avast:

C:\WINDOWS\system32\ahst593.exe\[UPX]
Win32:Lineage-351 [Trj]
C:\WINDOWS\system32\ftpdll.dll
Win32:Small-JMK [Trj]
C:\Documents and Settings\LocalService\cftmon.exe\[UPX]
Win32:Lineage-351 [Trj]
C:\Documents and Settings\LocalService\ftpdll.dll
Win32:Small-JMK [Trj]
etc...

Avast cannot delete them because they are being used by a program I am not sure off, so Avast's description claims. It only keeps popping up if I choose an action that should be done. I run my computer with the warning popup flashing continously, then it seems to be stable.

Also I have Spybot search and destroy installed, and everytime I try and run it to check for problems, my computer freezes and restarts. The same happens if I try to run an AVG Anti-Spyware check.

It seems to be something with Avast, because if I am connected to the internet, the on-access shield Intermail, kept sending out random emails, i disabled it at the moment.

I tried a system restore, but it seems to have deleted all my previous restore points.
Besides this I have a crypt.dll virus, that Avast picks up, that I cannot delete in the registry.

I've seen similar posts, so I ho... Read more

A:Win32:Pakes-APC [Trj];Win32:Small-JMK [Trj];Win32:Lineage-351 [Trj] popups.

Hello and Welcome to TSF.

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RELEVANCY SCORE 106.4

Hello all,Because of my careless actions while using my computer and IM i got infected and now i cant get rid of it. Im getting now ad pop-up's only, and i think i got rid of some infections that came but still there are left a few. I got this infection about a week ago. Computer hasnt been used much after that 'cos i had to go away for a week and didnt have time to try to fix it then. Now i tried to fight with this for a couple of days, but no glorious victory for me here.Kaspersky's online scan report is last in my postIf you have time and knowledge to help me, i would appreciate it.Thanks in advancemain.txt:Deckard's System Scanner v20071014.68Run by Jaybird on 2008-06-07 14:21:17Computer is in Normal Mode.---------------------------------------------------------------------------------- HijackThis (run as Jaybird.exe) ---------------------------------------------Logfile of Trend Micro HijackThis v2.0.2Scan saved at 14:21:28, on 7.6.2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16640)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\spoolsv.exeC:\W... Read more

A:Infected With Win32.virtumonde/win32.monde/win32.ircbot

Hello Jay-EM and welcome to BleepingComputer,1. * Clean your Cache and Cookies in IE:Close all instances of Outlook Express and Internet Explorer Go to Control Panel > Internet Options > General tabUnder Browsing History, click Delete. Click Delete Files, Delete cookies and Delete historyClick Close below.* Clean your Cache and Cookies in Firefox (In case you also have Firefox installed):Go to Tools > Options.Click Privacy in the menu..Click the Clear now button below.. A new window will popup what to clear.Select all and click the Clear button again.Click OK to close the Options window* Clean other Temporary files + Recycle bin Go to start > run and type: cleanmgr and click ok. Let it scan your system for files to remove. Make sure Temporary Files, Temporary Internet Files, and Recycle Bin are the only things checked.Press OK to remove them.2. Please download Malwarebytes' Anti-Malware from Here or HereDoubleclick mbam-setup.exe to install the application.Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.If an update is found, it will download and install the latest version.Once the program has loaded, select "Perform Quick Scan", then click Scan.The scan may take some time to finish,so please be patient.When the scan is complete, click OK, then Show Results to view the results.Make sure that everything is checked, and click Remove Selected.When disinfection is completed,... Read more

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RELEVANCY SCORE 106

Hello, couple of months ago there were some conversations recorded (or contacts) that i never had (or know) and some messages send that i didnt send. I then contacted yahoo and they said to change my password and others stuff. I changed my password and then again appeard some message or contact (not sure). Ill get back to this later (it will be a part of my question).
 
Recently i noticed that my fans were very loud. I then downloaded SpeedFan and discovered that my GPU was about 80C, 90C idle so my GPU fan had to work 100%. I suspected a virus (since i downloaded some game and since then i couldnt turn my Microsoft Firewall on, tho i did it manually under "services" after i looked it up on internet).
 
Then i ran Norton Security Scan, Microsoft Security Essential, McAfe Security Scan Plus. All the results came out: OK.
 
Then i ran BitDefender quick scan online. It was fine too.
 
Then i ran ESET online scanner online. First it discovered (sorry, i cant remember fully) something like avs/agent.NGJ.In fuller description i think i even saw some folder "adobe" and it made me think that that virus (avs/agent.NGJ) could cause the fan problems. Then i think ESET deleted it, because i ran ESET again and there wasnt any problem. And after that my fan started to work normally.
 
Then i ran ESET again, i checked more boxes to look and search (E, F, etc.) and than i saw this: a variant of Win32/BitCoinMiner.N application
 
I ran ESET again and it came out ... Read more

A:"a variant of Win32/BitCoinMiner.N application" and other issues

Welcome aboard   Download Security Check from here or here and save it to your Desktop. Double-click SecurityCheck.exe Follow the onscreen instructions inside of the black box. A Notepad document should open automatically called checkup.txt; please post the contents of that document.NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me. Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderOther ServicesPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply. Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeClick Go and post the result. Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop.* Double-click mbam-setup.exe and follow the prompts to install the program.* At the end, be sure a checkmark is placed next to Up... Read more

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RELEVANCY SCORE 104.8

I ran avast virus scan tonight and it came up with Win32:Malware-gen and when it asked to reboot so it could get rid of it, it ran another scan that found Win32:Installerex-x [PUP].
 
I would post a log but when I run DDS I get the following error:
"DDS is not meant to run in 'Compatibility Mode'. The program shall now exit." 
 
I am using Windows 8 with Avast! as my anti-virus program. 

A:Infected with Win32:Malware-gen and Win32:Installerex-X[PUP]

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RELEVANCY SCORE 104.8

A few days ago Spyware doctor started picking up malware on my machine which I removed (for example: Trojan.Hiloti.Gen). Subsequently my browser started redirecting me frequently so I downloaded the free version of Avast and ran a boot scan. That scan found Win32:Malware-gen in 6 files (3 on my C drive and the backup of those files on my USB H: drive were also infected), and Win32:Hupigon-ONX in the file C:\hiberfil.sys.McAfee and Avast do not pick up these infections during normal scans, nor does MalWareBytes or Spyware Doctor. Avast was unable to remove the infections during the boot scan; the infected files are Visual C *.cab files and the program claimed to be unable to delete or sequester the files in the Virus Chest.I need help figuring out how to remove these infections. I followed your instructions and have generated logs with DDS. However I have been unable to generate a log with GMER and need help.I have been trying for 3+ days to generate the GMER file; however the computer bluescreened after 4 hours the first time (PFN_LIST_CORRUPT). The second time I ran it in Safe mode with networking disabled and the computer bluescreened at some point after at least 14 hours (I was asleep; no specific message only a stop location). The third attempt was also made in safe mode, and the computer apparently rebooted itself while I was away at work, losing the scan again.I am posting my DDS file below and attaching the second file as instructed. I would appreciate any help... Read more

A:Infected with Win32:Malware-gen and Win32:Hupigon-ONX

Hello , And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.I will be working on your malware issues, this may or may not solve other issues you may have with your machine.Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen. Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.-----------------------------------------------------------If you have since resolved the original problem you were having, we would appreciate you... Read more

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RELEVANCY SCORE 104.8

My Dell has been infected at the root level with what has been identified by ASWmbr as Win32:Evo-gen and by Avast! on boot scan as Win32:Malware-gen. They can find the malware but are unable to get rid of it. I have also tried MalwareBytes, RKiller.
 
Any recommendations?
 
Thanks,
 
Neal Lewis
[email protected]
 
Here is the log:
 
DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 8.0.6001.18702  BrowserJavaVersion: 1.4.2_03
Run by W. Neal Lewis at 21:58:37 on 2013-10-17
Microsoft Windows XP Home Edition  5.1.2600.3.1252.1.1033.18.510.103 [GMT -5:00]
.
AV: avast! Antivirus *Enabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
.
============== Running Processes ================
.
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Seagate\SystemTray\StxMenuMgr.exe
C:\Program Files\Alwil Software\Avast5\avastUI.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\DOCUME~1\W6000~1.NEA\LOCALS~1\Temp\AutoDetect.exe
C:\Program Files\GoZone\GoZone_iSync.exe
C:\Program Files\Seagate\Sync\SeaSyncServices.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wb... Read more

A:Computer infected with Win32:Evo-gen or Win32:Malware-gen

Hello wnlewis I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same",... Read more

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