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sfc scan can't fix corrupt files

Q: sfc scan can't fix corrupt files

I ran an sfc (system scan) and it generated the following error:

"Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS,log. Note that logging is currently not supported in offline servicing scenarios."

Here is an excerpt of the kind of fail found in the CBS.log file....

-01-27 13:20:58, Info CBS SQM: Initializing online with Windows opt-in: False
2016-01-27 13:20:58, Info CBS SQM: Cleaning up report files older than 10 days.
2016-01-27 13:20:58, Info CBS SQM: Requesting upload of all unsent reports.
2016-01-27 13:20:58, Info CBS SQM: Failed to start upload with file pattern: C:\WINDOWS\servicing\sqm\*_std.sqm, flags: 0x2 [HRESULT = 0x80004005 - E_FAIL]
2016-01-27 13:20:58, Info CBS SQM: Failed to start standard sample upload. [HRESULT = 0x80004005 - E_FAIL]
2016-01-27 13:20:58, Info CBS SQM: Queued 0 file(s) for upload with pattern: C:\WINDOWS\servicing\sqm\*_all.sqm, flags: 0x6
2016-01-27 13:20:58, Info CBS SQM: Warning: Failed to upload all unsent reports. [HRESULT = 0x80004005 - E_FAIL]

I would attempt a repair with an install disc but I had problems a while back with malware which (amongst other things) prevented me from rolling back to any restore points and which I removed using Malwarebytes (pro version). Since then I tried to do a repair with a Windows 8 install CD after there were still some slight issues, but was unable to do so.

Any suggestions anyone please?


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Preferred Solution: sfc scan can't fix corrupt files

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)


I have corrupt file(s) in cbs.log and don't know how to fix. I've Ben struggling for weeks. I cannot download SP1 which is required to upgrade my computer to Wndows7. Please help!!!!

A:Sfc scan now going corrupt files

Go to this Microsoft Support article dealing with using the System File Checker tool to repair missing or corrupted files.  If you get that cleared up, then you shouldn't have a problem doing an Update to Vista Sp1.

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I have corrupt file(s) in cbs.log and don't know how to fix. I've Ben struggling for weeks. I cannot download SP1 which is required to upgrade my computer to Wndows7. Please help!!!!

A:Sfc scan now going corrupt files

Go to this Microsoft Support article dealing with using the System File Checker tool to repair missing or corrupted files.  If you get that cleared up, then you shouldn't have a problem doing an Update to Vista Sp1.

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hi i have run the sfc scan 3 times each time it says it has fixed files? yet when i run again it says it has corrupt files?

see enclosed sfc scan results txt file ?

is something beyond repair or is there just lots of corrupt files and sfc can only do so many at a time so has to be re-run until there all done?

A:sfc/scan run 3 times still corrupt files?

The System File Checker (SFC) can only repair files that are in the mirror. And those are only the most important files. For a better resule you have to run a startup/repair with your installation/repair disc. That has a bigger inventory of files.

But even then there may be files that cannot be repaired - e.g. ,dlls that came with program installations that were not on the original installation disc but which were installed from the web.

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Hi I ran both scans and need some help on what to do next to fix files if that is even possible
I can attach logs if you let me know which ones and how to get them. Im sorry if this is the wrong place for this issue. Thank you

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Ok i did a bit of searching and found that running sfc/scannow in command prompt would display any errors as ive been getting non responsive programs and crashing computer for a few days now.
It finished and said this:
Ive tried to access the file but it says access is denied. I am the admin and only user on this computer so not sure why.
Any ideas what to do next??


A:Scan revealed corrupt files. . .what next?

Hi wales,

Try running it again; sometimes it takes more than one pass.

If there are still corrupt files, see How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7.

If you can't locate a good copy of a corrupted file, post back with details of the file(s).


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Was on Win 8.1 and found nothing of the sort "windows did not find any integrity violations". Upgraded to windows 10 and boom "Windows Resource Protection found corrupt files but was unable to fix some of them."

Full DISM log:

A:Found corrupt files (SFC scan)

Originally Posted by CandleJakk

Was on Win 8.1 and found nothing of the sort "windows did not find any integrity violations". Upgraded to windows 10 and boom "Windows Resource Protection found corrupt files but was unable to fix some of them."
Full DISM log:

Right click at Start button > click Command Prompt (Admin) > at the flashing prompt, copy/paste this.......
dism /online /cleanup-image /restorehealth

> press Enter.
It will take some time.
When it is finished, it will give you the report.

There is a chance you get the error code and message that " sources file could not be found ".
If that happens, please post back. There is a way to fix that.

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I have a
Win 7 home 64bit SP 1 ( NO Install dis)

My pc has been slowing down and sometimes crashing
I have ran the following ...

A variety of virus and malware scans (clean)
The CHKDSK from the windows command prompt ( no bad sectors)
SFC & SFCfix scans ( at least 4 or five) a lot of errors were
System Update Readiness Tool 2 times
I still have 2 corrupt files ( I do not have install disk)
Here are the recent logs
I would really appreciate any help without having to do a reinstall if possible

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My latop has been turned itself off about 8 times today so I did a bit of reading on the forums and one of the things that was suggested was run the sfc /scannow command. The output says that it was unable to fix teh corrupted files that it had found and deposited the results of this scan in the CBS.log file.

This is the CBS.log file:-

2011-01-14 17:15:27, Info CBS Archived log file: C:\Windows\Logs\CBS\CBS.log to: C:\Windows\Logs\CBS\CBS.persist.log
2011-01-14 17:15:27, Info CBS Loaded Servicing Stack v6.0.6002.18005 with Core: C:\Windows\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.0.6002.18005_none_0b4ada54c46c45b0\cbscore.dll
2011-01-14 17:15:27, Info CSI [email protected]/1/14:22:15:27.036 WcpInitialize (wcp.dll version called (stack @0x6a788a50 @0x6c85854e @0x6c8363a1 @0x621392 @0x621ed4 @0x6217cb)
2011-01-14 17:15:27, Info CSI [email protected]/1/14:22:15:27.098 WcpInitialize (wcp.dll version called (stack @0x6a788a50 @0x6c88e7b6 @0x6c870f93 @0x621392 @0x621ed4 @0x6217cb)
2011-01-14 17:15:27, Info CSI [email protected]/1/14:22:15:27.098 WcpInitialize (wcp.dll version called (stack @0x6a788a50 @0x72941a0d @0x72941794 @0x62360b @0x622be3 @0x6217cb)
2011-01-14 17:15:27, Info CBS NonStart: Checking to ensure startup processing was not required.
2011-01-14 17:15:27, Info CSI 000000... Read more

A:results of my sfc /scannow scan saying can't fix corrupt files. Help!

To try and correct the shutdown problems
Run the SFC three times if errors are found. If they are not repaired, go to event viewer (type that in search, by the start menu) and go to the left panel, Administrative and look for errors.

Run a full anti virus scan
Download and run a full scan with malwarebytes.

Make sure that you are not overheating, shutting down is a classic symptom.
Download and run speed fan to check tempsl

If that does not help
Test memory

If nothing seems to help a repair install should do the trick, unless it is caused by hardware problems.
Repair Install For Vista[11]=Performance Maintenance

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I ran scan disc and after it says i have several corrupt files that it wasnt able to repair.  I have posted below just a few of the entries on the cbs.log.  Can someone please help me to fix these issues??
Thank you
2014-10-29 12:57:02, Info                  CSI    00000090 [DIRSD OWNER WARNING] Directory [ml:520{260},l:88{44}]"\??\C:\WINDOWS\Help\Windows\IndexStore\en-US" is not owned but specifies SDDL in component Microsoft-Windows-Assistance-CollectionFiles-Help.Resources, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral
2014-10-29 12:57:02, Info                  CSI    00000091 [DIRSD OWNER WARNING] Directory [ml:520{260},l:50{25}]"\??\C:\WINDOWS\Help\en-US" is not owned but specifies SDDL in component Microsoft-Windows-Assistance-CollectionFiles-Help.Resources, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral
2014-10-29 12:57:02, Info                  CSI    00000092 [DIRSD OWNER WARNING] Directory [ml:520{260},l:92{46}]"\??\C:\WINDOWS\Help\Windows\ContentStore\en-US" is not owned but spe... Read more

A:Need Help understanding CBS.log file after scan-disc found corrupt files.

I dont see how 42 different  people read this post but not 1 responce.  ???

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Hi All

Had issues with updating and eventually had to do sfc scan and it said it found and was unable to fix corrupt files, details included in the CBS.Log. On support.microsoft it advises that I replace the corrupt files manually bit I have no idea how to do this!

Unfortunately I cannot post the log, think it is too big.

Any help would be very gratefully received

Many thanks


A:sfc scan found corrupt files after update error 0x8024a000

Hello PJB,

Doing what's in the blue note box at the bottom of OPTION TWO in the tutorial below may be able to allow SFC to repair the files afterwards.

SFC /SCANNOW Command - Run in Windows 8

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OK , having major difficulties getting these fixes to work. I have windows vista premium home, hjt will do the scan but halfway through says for some reason "your system denied write access to the Hosts file" I tried to set hjt to run as administrator but that is grayed out, so when I select "ok" it finishes the scan but no copy is posted in notepad. I did actually select a few known trash and it did remove them. dds appears to do its scan but doesn't post any results in notepad. And rootrepeal gives me a device controller error and wont scan. Does anyone have any suggesting on what to do? I did a system repair back to the 30 of December but that seemed to on reduce the popups.


A:corrupt system wont let me run nso when i select "ok" it finnishes it's scan but no copy of scan is posted in noteb...

Welcome to BCPlease try this:Please download RSIT by random/random and save it to your Desktop.Note: You will need to run this tool while connected to the Internet so it can download HijackThis if it is not located on your system. If you get a warning from your firewall or other security programs regarding Rist attempting to contact the Internet, please allow the connection.Close all applications and windows so that you have nothing open and are at your Desktop.Double-click on RSIT.exe to start the program.If using Windows Vista, be sure to Run As Administrator.Click Continue after reading the disclaimer screen.Leave the drop down box set to default: "List/folders created or modified in the last 1 month (30 days).When the scan is complete, a text file named log.txt will automatically open in Notepad.Save the log file to your desktop and copy/paste the contents into a new topic in the HijackThis Logs and Malware Removal forum, NOT here.Important: Be sure to mention that you tried to follow the Prep Guide but were unable to get DDS to run.If RSIT did not work, then reply back here.

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I have been running into some issues with my computer for a while and after trying several things I decided to run SFC scan. It claims to have found corrupt files it could not repair but when I followed Option 3 from SFC /SCANNOW Command - System File Checker and opened the sfcdetails.txt file it shows everything as verify complete and no errors or corrupt files. I am attaching the sfcdetails.txt file as well as the cbslog.

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I've recently upgraded my windows 7 to windows 10 enterprise. I have onedrive account with files synced to cloud, before upgrading i've backed up onedrive files locally in my computer. Some of those files can't be opened after upgrade, formats include
.docx and .xlsx and .png. Most of these files were in direct onedrive main/root folder rather than in subfolders. As i can see those images in subfolders can be opened but not doc and excel files.

How can i view those files again, why have they become corrupt, what could I do in future to prevent these problems

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I have a laptop running vista i run avg8.5 and malwarebytes for protection when i start avg scann whole computer 20 mins into scan the laptop turns off when i restart get message scan log corrupt have tried reinstalling avg no luck and tried using CMD commands to find and fix any errors and same thing happens half way through the task it shuts off I have no clue what has gone wrong any one have some idea what could this mean.
I done a hijack this if this helps
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:16:53 a.m., on 14/08/2009
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18813)
Boot mode: Normal

Running processes:
C:\Program Files\Windows Defender\MSASCui.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSLoader.exe
C:\Program Files\Launch Manager\LManager.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Acer\Empowering Technology\eAudio\eAudio.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\AVG\AVG8\IdentityProtection\agent\Bin\AVGIDSUI.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Windows\system32\igfx... Read more

A:corrupt scan log

Hiya and welcome to Tech Support Guy

Are you still having this problem? If so, do the following:
Download TFC by OldTimer to your desktop

Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
It will close all programs when run, so make sure you have saved all your work before you begin.
Click the Start button to begin the process. Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. Let it run uninterrupted to completion.
Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.

Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.
Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select "Perform Quick Scan", then click Scan.
The scan may take some time to finish,so please be patient.
When the scan is complete, click OK, then Show Results to view the results.
Make sure that everything is checked, and click Remove Selected.
When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
The log is automatically saved by MBAM and... Read more

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I have been having an issue with Symantec Leaving my logs full with scan Omissions 99% of which are compressed. After doing considerable research I find symantec gives a nice list of possabilities and things to look into. Personally none of these fixed my issue, but it may yours. If Anyone has any Ideas to add to Symantec's offical list of reasons for scan omissions please do.---------------------------------------------The following is From Symantec @ http://service1.symantec.com/SUPPORT/ent-s...002073015235648Event ID 6Solution:This event is typically encountered when any of the following occurs: You scan a compressed file that contains a password-protected file. The decomposer engine cannot provide the password required to gain access to the file, so it will be omitted during a scan. You scan files that have been locked for access by the operating system and access cannot be released to the scanner because the file is in use. You scan files that are recursively compressed to a depth that is more than the scan engine is set to scan. By default, the scan engine is set to scan a maximum depth of three levels (for example, a zip file contained within a zip file contained within another zip file). You scan files with LH7 compression, which is not a supported format. These compressed files commonly have an .lzh extension, and they are omitted by the scan. You scan files that are in use by another user. This is most commonly seen when you scan user directories and shared folders... Read more

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Ok after I scanned with super antispy software and removed everything, I started getting bad image file errors with .dlls popping on anything opened and on startup. I cant get DDS to run it just pops up a command prompt and never does anything. So I will attach the gmer txt and post my HJT log here.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 951 PM, on 12/3/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology\ELServic... Read more

A:bad image files after scan with a super anti scan

bump please.

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Okay, here's my problem:
My hard drive is failing. It's under warranty and can be replaced.
I had an AVI capture from my camcorder that was several Gb, but is now marked at 0 kb.
Undelete software does not help as the file has not been deleted, but truncated to 0 kb.
I know in theory the data is recoverable.

Here's my theory:
Make an image of the whole hard drive, some 200 Gb.
Put this image on my PC at work and somehow scan this image and extract all video content.
Is there an application that will rip all video content from a large file that contains other "junk"?

Thanks in advance.

A:Recover corrupt AVI scan/rip ?

I assume the original avi file was captured on tape---Why not just get a new drive, and capture to the new drive---Why go through all the other nonsense.

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Hello i have a problem i use sfc scan but it wont help me fix the problem i dont know what to do
here is my cbs.log pls help me

A:pc empty cant see any drives,sfc scan cant fix corrupt

What do you get when you right click on "This PC" and select "Manage >Storage>Disk Management". Can you get to that?

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I performed an SFC /Scannow and have what appears to be one corrupt file left that needs fixing. However, I'm not sure what the report is telling me. Could a member here who knows about this take a look if I upload the file? Thanks.

A:How do I fix corrupt file reported in SFC scan results?

Hello Bret,

Check to see if the items in the blue Note box at the bottom of OPTION TWO in the tutorial below may be able to help for now.

SFC /SCANNOW Command - System File Checker

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On opening the Task Scheduler I get a message " Task MP scheduled Scan. Task image is corrupt or has been tampered with ". I look in Library, Microsoft, Windows Defender and the Task MP Scheduler is not there. Real time protection appears to be working and I can do a manual scan through the control panel. Can I download a replacement Windows Defender file or can I fix what I have now without using Refresh or Recovery.

As an afterthought, is it possible to recreate the task in the library and please provide a snapshot of what it may look like

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This is going to be a long winded, very experimental thread so here goes.
This is about 3 computers in question, I have 8.
One is an AMD athlon 2800+ 2.1Ghz with Inno3d 7600gs 512mb with 2gb ram.
The other 2 are Intel celeron (D) 3.46 ghz with 2gb 533mhz ram and 9400GT 1GB ram exactly the same pc's.
All running the same Windows XP PRO SP2.
I am trying to extract an RAR archive file using winrar on one computer with GTA San Andreas Ultimate 2008 from the OED.
This has worked before on this particular computer.
If you know who The OED is then you know what I mean.
Anyway, it works fine on the AMD and *one* of the Intels.
On one of the intels when I try and extract the archive, it says many files are corrupt.
Yet I have deleted all traces, and transfered again using a Toshiba flash drive.
And everytime I extract them it says they are corrupt.
remember this game has worked on this same computer before.
What is saying they are corrupt?
It works on the exact same pc in the next room.
I think my son has put some software on there which I have deleted.
Which may have put some hidden DRM type of virus that is trying to stop me using copied cracked programs.
It is not a firewall or anti virus problem I can assure you so do not even go there.Remember both PC's the same, identical, with everything.
Any ideas or questions?

A:Problem with corrupt files which clearly are not corrupt

What is the "OED"?

We cannot help anyone with stolen software.

Your IP has been recorded.

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I've been using the free Cobian Backup for about a year, with no problems. My backup procedure is to make full backups every 2 weeks, with daily incremental backups.

My 400GB external HDD is beginning to fill up. I need to remove some of the older full backups. Of course, the problem is that an older file may be non-corrupt, whereas a newer "copy" of the same file may have become corrupt.

I recently found another free tool, "Duplicate Cleaner". This file searches for duplicate files that can be identical in name, time, MD5 or any selected combination of these. I'm planning to use Duplicate Cleaner to remove duplicate files from my HDD.

So here is my question.

Is it possible for a corrupt file to show the same MD5 hash as an identical non-corrupt file? Or does the corruption produce a different MD5?

If the hashes are the same, then of course there is a danger that Duplicate Cleaner (or any tool) could delete the non-corrupt file and leave the corrupt file.

(Note that this thread is related to "MD5", rather than "Software".)

A:Is MD5 identical for corrupt/non-corrupt files?


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Yesterday I went to open up my desktop folder and it would crash after a couple of seconds. This happens all the time. If I open up any other folder like pictures, documents, video or music, they work fine. I ran Malwarebytes and Avast on the entire drive. Nothing was found. I also ran Avast just on the desktop folder. Again, nothing. I ended explorer process in task manager and restarted it. Even restarted the computer. Same thing. I ran a SFC /scannow and it said it fix some corrupt files but some could not be fixed. I have attached the log because I'm having a hard time figuring it out. Any help would be appreciated.

A:Desktop Explorer Window crashing, SFC Scan corrupt


Dism /Online /Cleanup-Image /RestoreHealth

in administrator cmd prompt,

then run sfc.

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A pre-scheduled scan of my pc was conducted today. It returned an indication that I have a ?Potentially Unwanted Program.? The item name is Corrupt-EP. McAfee indicated the status is ?Detected.? In the Details panel of the Scan Results (under ?Items?), McAfee shows the following path: Fine Name: C:\Users\Don\Desktop\456\Dell\drivers\R200272/00010001.dir. Also in the Details panel a link is provided for me to learn more about Corrupt-EP. Clicking on that link brought me to a McAfee webpage (http://home.mcafee.com/VirusInfo/VirusProfile.aspx?key=248985) which was not very helpful. It said that the risk assessment is N/A, date discovered was 12/16/2009, type is Program, and DAT Required is 5834.

As background, I recently had Dell try to recover some files that I had accidentally deleted (and they were not in the Recycle Bin.) They installed a number of programs in this attempt, operating my pc remotely. They were only able to retrieve a small number of files. At the conclusions of Dell?s efforts, they uninstalled all of the programs that they used in this process. This is the first McAfee scan conducted since Dell?s efforts.

Using Windows Explorer, I tried to view the path indicated above. I could not find ?456? in the described path. I seem to recall that the Dell technician working on my problem did create a folder labeled ?456? on my desktop during her efforts. It is not visible now on the desktop, either.

McAfee Secur... Read more

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I just got my McAfee Virus Scan 8.0 CD today andthere seems to be a corrupt file on the disc causing an Internet Explorer Script error as follows:
Line: 1093
Char: 1
Error: Object Expected
Code: 0
URL: mcp://E:\VSC\ENU\VSOINS.UI::default.htm

McAfee Security Application Installer has the following error: The installation cannot continue because some components are missing.

If any one has any suggestions on how to get rid of this problem please let me know. The script error appears after the End User License Agreement screen thus not allowing me to install the application.

A:McAfee Virus Scan 8.0 corrupt installation file

Is this xp? If so then uninstall and reboot into safe mode and retry the installation..

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Windows Explorer has stopped working error? I looked up how to fix it and it said to run a SFC scan. It says it cannot fix the error so I did a screen shot of the cmd and attached the cbs.log in rar format. I have Norton 360 for my antivirus and my PC spec are in my profile. Not sure how to fix the error in the cbs.log and as far as these kinds of problems I am a beginner. Any help would be greatly appreciated. This is a cbs.log error and my Windows explorer stops working and restarts. I am dumbfounded.

A:Ran SFC Scan and found a corrupt file . Windows Explorer keeps crashin

Diagnostic Report (1.9.0027.0):
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-YG69F-9M66D-PMJBM
Windows Product Key Hash: /kehptF9HHVxM5d8dUnqgcfndXw=
Windows Product ID: 00426-OEM-8992662-00497
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {BEA5ACAB-6EB2-4700-9AFC-DE3A816FC658}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150316-1654
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Word 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-2... Read more

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I just got my McAfee Virus Scan 2005 ver. 6.0 CD today and there seems to be a corrupt file on the disc causing an Internet Explorer Script error as follows:

Line: 1093
Char: 1
Error: Object Expected
Code: 0
URL: mcp://E:\VSC\ENU\VSOINS.UI::default.htm

McAfee Security Application Installer has the following error: The installation cannot continue because some components are missing.

If any one has any suggestions on how to get rid of this problem please let me know. The script error appears after the End User License Agreement screen thus not allowing me to install the application. Thanks for taking your time to read this, and hopefully help me out.

- Michael

A:McAfee Virus Scan 2005 corrupt installation file

Hi epidemic

Welcome to Tech Support Guy Forums!

It's rare, but sometimes a disk has a bad path or omission.
It might be a disk that slipped past the error check.

Looking on their website www.mcafee.com

I found this:

Under Product Support, Hot Topics, click on the following error:
I receive "an error has occurred while installing" or the installation hangs at 77%

If none of their instructions help, at the bottom of the page is the option for:
I would like help from a live agent

Let us know what happens.

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Hey all, I've been randomly getting computer freezes and BSODs for the past couple weeks now, and I think I've narrowed it down to something dealing with either my hard drive or my windows install. I have a Kingston SV300 SSD with the latest firmware. For some reason my computer isn't saving minidump files so I can't look into the cause of the BSOD, so I figured I'd check hard drive diagnostics and windows diagnostics. My HD tests came back clean, but my SFC scan tells me that iassdo.dll.mui is corrupt and cannot be repaired.

Since I can't post the dump, I'll upload a picture I took of the BSOD along with the SFC results.

A:BSOD STOP:000000xF4; SFC Scan results (iassdo.dll.mui corrupt)

Follow this to configure minidumps:

Dump Files - Configure Windows to Create on BSOD

Then when you next get a BSOD, follow this:

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

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Good afternoon,

I have been experencing really low internet speeds on my computer. I have ran many tools such as HiJack this, ComboFix, AVG (Including rootkit) and Malwarebytes. Several of these tools found things here and there which seemed to have been removed.

I have set my computer up to dual boot WIN XP/WIN 7. I only experience the low speeds while using Win 7 which seems to make me thing that something is taking the majority of my bandwidth usage.

Could any take a look at my logs and see if there is anything going on before I decide to reinstall the os.

P.S I have also included my HijackThis log file.

Thanks in advance!

A:DDS scan and GMER scan log files.

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.===This process looks suspicious.C:\Users\James\Desktop\Security Tools\mb9soxkz.exeDo you know what it is?Did you installed this driver or do you know which application needs it.R1 enport;enport;c:\windows\system32\drivers\enport.sysIt may be valid but I cannot find sufficient information on it.===Please download ComboFix from any of the links below, and save it to your desktop. For information regarding this download, please visit this web page: http://www.bleepingcomputer.com/combofix/how-to-use-combofixLink 1Link 2* IMPORTANT !!! Save ComboFix.exe to your DesktopIMPORTANT....1. Close any open browsers.2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.3. Do not install any other programs until this if fixed.How to : Disable Anti-virus and Firewall...http://www.bleepingcomputer.com/forums/topic114351.htmlDouble click on ComboFix.exe & follow the prompts. When finished, it will produce a report for you. Please post the C:\ComboFix.txt Note:Do not mouse click ComboFix's window while it's running. That may cause it to stallNote: If you have difficulty properly disabling your protective programs, refer to this link --> http://www.bleeping... Read more

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Okay, so recently, my dad's laptop started goofing up. It is a Toshiba Satellite P305. I currently have a HijackThis log. Any... odd entries?

Here are some error messages I get:
On boot, I get the following error message: "The following file or directory is corrupt: \Program Files\Toshiba\SmartFaceV. Please run CHKDSK to repair." So I ran CHKDSK. It still does it, so idk?

Trying to open that directory, I get the following error: "C:\Program Files\Toshiba\SmartFaceV is not accessible. The file or directory is corrupted and unreadable."

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:04:06 PM, on 11/8/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18975)
Boot mode: Normal

Running processes:
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe
C:\Program Files\Toshiba\Power Saver\TPwrMain.exe
C:\Program Files\Toshiba\SmoothView\SmoothView.exe
C:... Read more

A:C:\Program Files\Toshiba\SmartFaceV is corrupt. Can't access. No files, recently modified?

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below I will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the ... Read more

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i just recently back up my files to an hd drive with help of win 7 back up wizard and now my question is how to restore back up files if the pc is no longer working because of corrupt files?? or BSOD or anything... please help.. i just want to be prepared in any outcome that may occur..

A:how to restore back uped files if the pc is no longer working because of corrupt files??

Well first of all, you don't want to restore your backup if your pc is no longer working. A backup only makes copies of your personal files, like documents, pictures, ect... You would want to use your Windows 7 CD/DVD to restore your system to factory specs, then you restore your backup (using the same Restore Wizard) to get all your personal stuff back.

Hope that answers your question.

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I get a windows boot error 0xc000000e if I try to boot into safe mode or launch startup repair through through windows boot manager. I tried using a windows 7 recovery usb but startup repair says it cannot repair the problem automatically. Through the command line I ran chkdsk /f and /r multiple times, and now all the files verify and and there are no more bad cluster errors, but I still can't boot. I can get into f8 options but safe mode doesn't work nor does startup repair so I'm not sure what good that does. If I try to boot windows 7 normally, it hangs on the startup screen and the animation doesn't run.

I used partition wizard and it can explore the filesystem fine. It also says that the partition with windows 7 and all my data, is inactive. I tried setting it active using PW but it doesn't do anything. I also tried to fixmbr but it doesn't seem to make a difference either.

I ran an offline sfc scan and it said it found corrupt files but was unable to repair, which I would usually do a inplace upgrade but I can't boot. I'm running chkdsk /r again to see if I can atleast get into safe mode then do a repair install, and finally make a clone when my replacement hdd arrives. I have backups but since they were ran while the partition wasn't bootable I'm not sure if I can get it to boot on a new hdd anyway, which is why I want to make a clone while running windows 7.

I am not sure why I keep getting hdd inaccessible errors or why I'm unable to boot when every tool ... Read more

A:Windows 7 won't boot, SFC found corrupt files, hdd/files still intact

Hello M mate try one of these
5 Bootable AntiVirus Rescue CD for Windows: Free Download I would start with the Kaspersky one.

On second thoughts try these first




download from bleeping computer – delete any rubbish these find.

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Okay, let me start off by saying i'm not that computer savy.

Recently have had a number of BSOD's (Made a thread in the appropriate forum)
Computer crashed (BSOD: Memory_Management) and when the computer started up, windows update was stuck on preparing to configure windows.
Switched off windows after it took 1hour + doing nothing I started in safe mode with command prompt. Tried a system restore in safemode.

When i loaded windows normally, got 3 errors:
1. For the memory management BSOD.
2. "This driver can't release to failure!!!" - No idea what is causing this. Maybe gigabyte Software?
3. System restore has failed to restore and asking me to run chkdsk /r.

Some Background:
Recently logging into my user acocunt has been taking long as in a black screen would appear for around 2 minutes before showing the desktop.

Using trial and error, i managed to find the source: "windows management instrumental service". Stopping that has taken away the black screen problem.
However, upon retuning from a BSOD, the black screen reappears.

Computer Info
OS - Windows 7 (64-Bit)
Original Installed OS was always Windows 7
I Purchased OS from retailer (had an option to choose which OS was installed)
Age of hardware < 6 months
Not re-installed the OS ever and OS is < 6 months old.

CPU: Intel(R) Core(TM) i7 CPU - 930 : 2.80GHz (8CPUs), ~ 2.8GHz
Video Card: NVIDIA GeForce GTX 470
Motherboard Manufacturer: Gigabyte Techonolg... Read more

A:System Files Checker - Lots of corrupt files in log.

with the 470 my psu would be up here

Newegg.com - CORSAIR Enthusiast Series CMPSU-850TX 850W ATX12V v2.2 / EPS12V v2.91 SLI Certified CrossFire Ready 80 PLUS Certified Active PFC Power Supply

d/load and run the h/drive makers diagnostic utility on the h/drive

Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.

if it comes up clear run

chkdsk /f

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Hello ALL,

I know it's a dumb and a sad situation, I've deleted a drive and quick formatted...now I want to get some data back...it is presently in an unlocated state, I've not touched it nor rewritten over it, all I've done for now is tried 3 programs:

ParetoLogic data recovery
GetData RecoverMyfiles
EaseUs Data recovery

All give same results, files are all there, correct files sizes...but files come out corrupt, no use.

Before I give up, is there something I can do to restore, something like correct table to HD, or maybe allocate the drive and scan again ?

Any hints would be greatly appreciated
Cheers from Canada

A:Recovered files from formatted drive : all corrupt files ?

You don't seem clear on what you did. If you have quick formatted, how is it unallocated?

Another free one you could try is Recuva.In the options select "Deep Scan" and "restore folder struture"


If Recuva is not successful, then it depends how much it is worth to you.

There are several programs which will scan, find the files and allow you to recover a small amount.

If they work well for that, then you can pay for a license and complete the job.

You could try that with MT power data recovery ( recovers 1gb at a time free ), and partition guru (recovers small up to 60kb for free ), and ZAR ( recovers all photos for free )

Free File Recovery Software - Power Data Recovery is an all-in-one free data recovery software that could help you to recover your lost data from hard disk, CD, DVD disk, memory stick, memory card, and flash drive.

Data Recovery Software, Solutions, Tutorials, Forum - ZAR Data Recovery

Recover deleted files, Partition manager and Windows backup - PartitionGuru

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I'm seeing the same four files repeat in the Temp Files / Shortcuts section of a Registry Mechanic scan.

\C:\Users\Kevin\AppData\Local\Microsoft\Windows Mail\edb.chk

I'm also seeing the following two files in the Deep Scan section.


Recent history: Less than a week ago, during a routine McAfee antivirus scan I discovered a half dozen files associated with the Artemis trojan. Several months earlier I found and debugged (also with McAfee) a different trojan. And the laptop has been slow for several weeks/months.

In anticipation of getting help here I tried running RootRepeal. That ran for more than 24 hours. So I stopped it. Then I tried running SysProt AntiRootkit. But McAfee wouldn't accept it and returned the following message.

McAfee has automatically blocked and removed a Trojan.
About this... Read more

A:Registry Mechanic repeat Temp Files / Shortcuts and Deep Scan files

Anybody have time to help with this one?

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I have copied files from an infected computer to...
- a flash drive and a
- portable hard drive that plugs into a usb port

- the files I want to copy are both data files and application files...
- Data files include: text files, ms office documents, image files, videos, etc
- Application files include: MS Access mdb (data base) files which may include visual basic for applications code
- Ditto for Excel files
- Some application development stuff like MS Visual Studio Projects

How can I safely scan these files before putting them on a clean computer?

Thanks for any help.


I think I have 'Autorun' turned off on the clean computer via using RegEdit to go to...
HKEY_CURRENT_USER > Software > Microsoft > Windows > CurrentVersion > Policies > Explorer > "NoDriveTypeAutoRun"

... and verifying that the hex value of the first byte is 95
... which as I understand it 'exclueds' unknown, removable, and remote drives from 'autorun'
... via instructions here... http://autorun.moonvalley.com/enable.htm

A:How to safely scan data files (or other files) on external drive?

Install Panda USB Vaccine, or BitDefender?s USB Immunizer on your computer to protect it from any infected USB device.Then you're safe to connect any external device and scan it with your AV program.

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Hello, I'm having trouble extracting any .rar files at the moment. It seems any file I try to extract is always corrupt. I've tried numerous suggestions such as:

*Testing my memory: Result - no errors.

*Re-installing Win-Rar - Installed numerous versions, still no luck, also tried AlZip and that doesn't seem to help either.

*Disabled Anti-Virus/Firewall - Same result.

*Tried default firefox downloader aswell as Orbit my main download manager, still no luck.

I've never had this trouble until recently. Any other suggestions would be great.


A:CRC Errors | Corrupt Files when extracting .rar files.

What are on the files? Most places use WinZip unless it is a huge file that needs to be extracted.

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Laptop: Acer Aspire 5552
OS: Windows 7 Home Premium
AV: Avast! Antivirus Pro

I have an 2TB external hard drive (Toshiba) where I keep my music, movies, etc. About two months ago, I had an issue where the drive became inaccessible due to the data cable disconnecting during file transfers. The painful process of CHKDSK /F /R on the volume, which took about eight hours and found A TON of errors. I went through and deleted the corrupt remnants.

A few weeks ago, I noticed that I had some newly corrupt files. I performed the CHKDSK again, and manually deleted any remnants. This time, the process was only about 30 minutes. To be honest, I performed CHKDSK numerous times between those two instances, but never found any problems.

Now we're up to last night. I was going through some of my earth porn and found a corrupt file. "No biggy," I thought as I just deleted the file. However, deleting that file seemingly caused roughly five more to become corrupt. Deleting the five newly corrupt files caused ALL the roughly 100 files in my earth porn folder to become corrupt.

I was at work when this happened, and just happened to have another 2TB hard drive with me. I connected it to my computer and attempted to transfer the files that are most important to me; my movies, music, and family photos. The transfer said it was going to take 14 hours, so I cancelled it being that I only had about four hours left at work.

Upon arriving home, I initiated the transfer again, but this time ... Read more

A:Deleting corrupt files corrupts more files?

Enoctis mate I would try running some malware scans if it were me try these if you haven't already




download from bleeping computer ? delete any rubbishthese find.

then onto Emsisoft Free Emergency Kit: portable malware scanner | Free removal of Viruses,Bots, Spyware, Keyloggers and Trojans < run only the Emergency and Command line scans

I would be also running this
Download Kaspersky Rescue Disk 10 this is all just an elimination process - for starters.

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I was doing an Avast scan and this came up. I then googled the search and saw a reply on this site. I did the first step and wanted to know if anyone could help me get rid of this trojan?

This was my BAC result after following the instructions
Find AWF report by noahdfear ?2006
Version 1.40

The current date is: Sat 08/23/2008
The current time is: 7:53:18.50
bak folders found

Duplicate files of bak directory contents

end of report

I would appreciate any help possible.

A:Avast Virus Scanner: Window\rcdsetup.exe\%sys%\ocxsetup.ws4 Error:unable To Scan Installer Archive Is Corrupt.

Is there any thing to help this?

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I have two files Avast can not scan. 
error: the file cannot be accessed by the system (1920)
error: the file cannot be accessed by the system (1920)
They look like they might be something to do with Windows 10?
I might have  typo in the warnings - i had to type these in as i cant see how you grab a report from avast.
Any ideas?

A:Avast on Win 7 finding two files it can not scan. Win 10 files?

Correct windows 10 is downloading in the background and there are two folders BT and WS they are, I believe, password prot4ected files until they are installed

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I apologize in advance for posting this twice. I think I may have put it originally in the wrong area.

I had terrible problems with spyware and some trojans. I received much help here and fixed that right up. No problems with that now but I still have some issues that haven't been corrected and I don't have a windows XP CD. It didn't come with my computer and I never bought one. Here's the problems I've noticed just so far......

1) No search option under start, search. Nothing shows but a blank box and the dog. I have no way to do a search for files or to choose options for a search.

2) In my control panel, when I click on both IE troubleshooting link and Network Diagnostics link does nothing.

3) I have no system restore. When I click on it, it does nothing.

4) I switched to Firefox as my browser since I encountered all of the problems with trojans, etc. so I can't get windows updates unless I use IE. When I click on IE and go to tools, windows update, I get a blank page. Nothing on it. It's the same way if I go directly to the microsoft homepage and try it from there. Blank page again.

5) No way to use windows media player. Apparently I downloaded something with my current version and now it's disabled and had to be uninstalled. I installed a new version but after the set up, I received an error message and it closes right up. I don't even have time to write down what it says.

Now, the programs I have downloaded to fix my problems with ads and trojans or... Read more

A:I think I have missing files or corrupt files

noadaware is not a recommended program there are plenty of free programs available without buying them
did you receive any restore disks with the computer as you can make an xp disk from the restore disk
some comps you have to make your restore disks from the computer yourself,from what i have read
is there a sticker on the back or the side of the computer with the xp serial on it
borrow a copy of xp and in the run box type
sfc /scannow
and press enter
if it finds anything wrong with the system files it will ask for the xp disk to repair them

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I have a toshiba with a windows 7 64bit, and it's been acting really slow recently and freezing up on me so I thought there might be viruses that I needed to get rid of, so I restarted my computer so I could go in safe mode with networking to check if there really were. When I restarted my computer I momentarily forgot to press the f8 key and the windows starting screen with the logo showed up. Without thinking I turned off my computer since I didn't want to restart again (it took forever for the computer to do). Once I turned the laptop on again I ended up going to system repair. For some reason this did nothing to my computer. I left it on for hours and hours until I finally decided I wasn't going to get any results. I once again restarted the laptop but this time when I went to system repair I cancelled it and when into more options and tried doing a system restore which also didn't work and said a bunch of my files couldn't be read. When I looked back at the system repair log it said "system volume on disk is corrupt." I googled it trying to find something to help me, and every place said to run sfc scan, which I did on command prompt, which always gave me the reply "there's a system repair pending which requires reboot to complete" and since my computer can't reboot properly no matter what this is what it'll say. Is there some way to run this scan or another way to fix my computer without having to lose all my data? I have some really important files ... Read more

A:"system volume on disk is corrupt" and sfc scan not working

I suggest first before doing anymore repairs you need to make a backup of all your important data so as not to lose it.

A linux live cd choosing to run off the cd not install go to the windows installation and backup all your data to an ext hdd.

Then using startup repair option at F8 option choose choose the windows installation by highlightlng and choose next go to cmd prompt and type: chkdsk /r press enter

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Ok apparently I had the Huer virus, couldn't get rid of it kept replicated. So I just reformatted the laptop again since I just put a new HD in it and didn't have much on there anyway. Well everything comes out clean ran Malwarebytes, AVG, and spybot. I also ran Kerpsky (bad speller sorry) online scan nothing came up. I'm still thinking something is up. When i run AVG in safe mode it can't scan some folders. Its say folders lock. Some of these are network files so I'm thinking maybe thats why my internet is freaking slow (1mb/sec) it used to be 2.5mb/sec. We did just switch from dsl to cable and we are having some problems with the cable. I'm hoping its just the service provider and not my computers. My other concern is my external HD. I do believe its infected. I'm scared to plug it into the laptop and infect it again. I do believe the HD is infected with the recycler virus or what ever it is. Is there a way to disinfect my external HD so that it could be useful again? Its 1tb and has all sorts of pics of the family along with vids and music. I do plan on buying another external to just store family pics on and a seperate for my media files movies and music. I'm sure there is more I just don't remeber. I'm getting tired of searching through pages and pages of stuff. My desktop is in worse shape but I'm just going to buy another HD since the one thats in it is old and slow anyway. I just don't want to reinfect the computers with... Read more

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Got the "my computer scan online" virus off Facebook ;clicked close button- kaplow.

Formatted 4 times now
Ran- hi jack this, norton, avira, malware bytes, msoft sec essentials. which found the trojans first go but all the rest come up ok multiple times. and the font systemwide is garbled and crappy.

The particulars = When video card is updated to 2010 driver (geforce 6600. yeah a 05 card) the font is normal and videocard wont work.

When i format the font is clear for a few minutes then garbled back again for good.

should i get anew card?


screen capture has eluded me so far

A:Corrupt font after "SCAN" virus...

1. Reformat and clean install the system, make sure there is no malware
2. Get the right driver for your card, GF6600 is quite old and not every driver will work - not necessarily the latest (know this from my own experience, a few years ago I had GF6600 AGP8x)
3. Stress test it FurMark: VGA Stress Test, Graphics Card and GPU Stability Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net
4. If you see any artifacts at standard clocks, especially if you see them before you log in to windows, that means the card bit the dust. Hopefully not.

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May anyone help please, I cannot install any software, all what I get "Error I335. The cabinet file'Data1.Cab' required for this installation is corrupt and cannot be used" or similar errors concerning file corruption.

Please help.

A:Corrupt files

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